eufy - Built with Care | Home Security System & Robovacs - eufy US - eufy US

[PDF] Before You Start - AWS

... eufy deadbolt, there is no need to change it. If not, please ... Ensure your FamiLock S3 Max battery is charged, or it may fail to be added to the eufy.

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T85V0 V4 UG EN 20250211
Before You Start What You Need (Not Provided) Step 1. Preparation At A Glance What's In The Box Step 2. Install the Deadbolt Step 3. Install the Exterior Assembly Step 4. Install the Interior Assembly Step 5. Install the Strike Plate Step 6. Set up the System & Register Palm Vein ID Congratulations! Open / Close the Lock Cylinder Cover Disconnect the Radar Cable Remove the Batteries

Before You Start
Make sure your door is a standard entry door without a storm door. eufy FamiLock S3 Max is not compatible with storm doors and doors behind them, as the storm door may block the camera.
What You Need (Not Provided)
· Phillips screwdriver · 5V / 2A power adapter and USB-C charging cable · Flathead screwdriver (optional) · Screwdriver with drill bits (optional)
Installation generally takes less than 15 minutes. If you have any questions or concerns, visit support.eufy.com for assistance.
Step 1. Preparation
1. Charge The Battery
Fully charge the rechargeable battery before first use. Please use a charger with an output of 5V/2A. It takes 6 to 8 hours for a full charge. *This battery does not support fast charging.

LED Indicator Red: Charging Blue: Fully Charged

Charger Output:
5V2A 6-8 Hours

USB-C

2. Prepare the Door
1. Remove the existing lock.
2. Measure and confirm your door: a. Door thickness: 1'' (35 mm) or 2'' (55 mm) b. Cross bore diameter: 1½'' (38 mm) or 2'' (54 mm) c. Backset: 2'' (60 mm) or 2¾ (70 mm) d. Door hole diameter: 1'' (25.4 mm) e. Lock spacing: at least 1¾'' (45 mm) from existing lock
3. Use the template to drill new holes if needed.
Backset 2'' (60 mm) or 2¾ (70 mm)

Minimum Distance 1¾'' (45 mm)

Door Hole Diameter
1'' (25.4 mm)

Cross Bore Diameter 1½'' (38 mm)
or 2'' (54 mm)

Door Thickness 1'' (35 mm)
or 2'' (55 mm)

At A Glance
Exterior Assembly   

 


Palm Scanner · Unlock the door with your palm ID.

IR Night Vision Light

Motion Sensors





Keypad

Mechanical Keyhole

· Unlock the door in emergency situations.

Emergency Power Port · Power up the lock in emergency situations only. *To ensure data privacy, this port is not available for charging or data transfer.

Speaker



Lock Cylinder

· Lights up when someone approaches the door.

· Open the cover to access the emergency USB-C port and machanical keyhole.

Status Light and Confirm Button
· Short press to lock when the door is unlocked.
· Blue: Door Unlocked · Orange: Door Locked · Red: Abnormal State

10 Camera Lens  Microphone

Interior Assembly 

 


 




Monitor Screen Screen Display Button · Press to wake up the camera and view the monitoring.
Lock / Unlock Button · To set up the lock: press and hold until you hear the beep sound. · Factory Reset: press and hold for 10 seconds, and follow voice prompts to press the Confirm button on the
exterior assembly.
Thumbturn QR Code · Scan to add Video Smart Lock in the app.
Screw Holes Speaker Battery Compartments

What's In The Box
For Deadbolt Installation

A

B

Deadbolt

Deadbolt Screws × 2

For Exterior Assembly Installation
C

Exterior Assembly For Interior Assembly Installation

D

E

Interior Assembly Mounting Plate Screws × 2

F

G

H

Interior Assembly Screws × 4 Rechargeable Battery For Strike Plate Installation

AAA Batteries × 4

I

J

K

L

Strike Reinforcer

Reinforcer Screws × 2

Strike Plate

Strike Plate Screws × 2

Others

QSG

Keys

Quick Start Guide

Spare Screw × 1

Step 2. Install the Deadbolt
If your existing deadbolt is a standard eufy deadbolt, there is no need to change it. If not, please replace with the provided deadbolt to ensure the locking/unlocking functions properly.
1. Adjust the Deadbolt
Measure the distance between center of the door hole to the edge of the door. If the backset is 2 in (60 mm), insert the deadbolt directly. If the backset is 2¾ in (70 mm), rotate the faceplate of the deadbolt 180° to adjust the deadbolt to 70 mm.

Backset

2-3/8
2'' (60 mm)
180°

2-3/4
2¾'' (70 mm)

2. Check the Latch Recess
If your latch recess is round, contact eufy Support to get a round drive-in faceplate, and replace the existing one.

Rectangular Latch Recess

Round Latch Recess

A

B

A

Call

Support for

a free round faceplate

3. Install the Deadbolt
» If your latch recess is rectangular, insert and screw the provided deadbolt directly. Ensure the word "TOP" on the deadbolt faces up and the T-shaped hub is centered.

» If your latch recess is round, swap the faceplate first: 1) Take apart the current faceplate with a flathead screwdriver. 2) Take off the other part of the faceplate. 3) Slide the round drive-in faceplate onto the deadbolt.
And then install the deadbolt into the door frame.









Step 3. Install the Exterior Assembly
1. Measure Cross Bore Diameter
· If 2  in (54 mm), install the exterior assembly.
· If 1 ½ in (38 mm), remove the spacer first, and install the exterior assembly.

Cross Bore Diameter 1 ½ in (38 mm)

2. Attach Exterior Assembly to the Door
1. Feed the T-shaped tailpiece of the exterior assembly through the T-shaped tailpiece slot on the deadbolt. 2. Make sure the cables go underneath the deadbolt.


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Step 4. Install the Interior Assembly
1. Detach Mounting Plate and Battery Cover

Up Down

2. Run the Cables
Run the cables through the slot on the mounting plate. · Make sure the silicone pad is against the door.
Up
Down
Pay attention to the "Up" and "Down" markings on the mounting plate, and place it correctly as instructed.
3. Secure the Mounting Plate
1. Align the mounting plate with the threaded screw receptacles of the exterior assembly. 2. Set the screws (E) with your hands, then fasten with a screwdriver.
E
Up Down

4. Connect the Cables
Plug the power cable (large connector) and then the radar cable (small connector) into the sockets on the back of the interior assembly. · Route the cables around the tailpiece receiver to avoid pinching during installation.
Up Down
5. Secure the Interior Assembly
1. Insert the T-shaped tailpiece into the T-shaped tailpiece receiver of the interior assembly. · Make sure both wires are tucked into the cavity on the back of the interior assembly. 2. Make sure the deadbolt is retracted and the thumbturn knob is at the "unlock" position.

Up

Down

3. Check if the deadbolt moves properly by turning the thumbturn.
4. Use a long screwdriver to fasten the interior assembly screws (F). · Ensure there is no gap between the mounting plate and the interior assembly.
F

6. Install the Batteries
1. Install the 4 AAA batteries first. 2. Install the rechargeable battery. 3. Pull down the fixation piece to secure the rechargeable battery.

G

H



 

If only the AAA batteries are installed, most of the features will be disabled, including video surveillance, palm vein recognition, etc. But you can still unlock the door with the PIN code.
7. Close the Battery Cover

Step 5. Install the Strike Plate
1. Check the Strike Hole Depth
Strike hole depth in the door frame: at least 1" (25.4 mm). · Otherwise calibration may fail during setup, and the lock may not function as expected.
2. Install the Strike Reinforcer
Install the strike reinforcer (I) with the long screws (J).
3. Install the Strike Plate
Install the strike plate (K) on top of the reinforcer with the short screws (L).

Latch Hole Depth
1" (25.4mm)

I

J

K

L

Step 6. Set up the System & Register Palm Vein ID
1. Download the App
Download and install the eufy Security app, then sign up for an account.

2. Add FamiLock S3 Max to Device List
Follow the in-app instructions to add the lock to your device list. · Ensure your FamiLock S3 Max battery is charged, or it may fail to be added to the eufy Security app.
3. Register Your Palm Vein ID
Follow the in-app instructions to register your palm vein ID. Before registering your palm vein ID, please make sure that · The smart lock is fully installed. · Your palm is dry and free of significant damage or dirt.
4. Set up the Lock with Matter
This smart lock is Matter-compatible, enabling seamless integration with Apple Home, SmartThings, Alexa, and Google-enabled devices in your home. To set it up, use the eufy app and navigate to Device >> Settings >> Work with Matter to pair with the third-party ecosystems.
· Click here to read the Matter device setup guide and set up the device in the corresponding app.
Congratulations!
Now you are all set to use the lock. Read on for more information about your lock.

Open / Close the Lock Cylinder Cover
To open the cover, gently pull on the cover and rotate it counterclockwise.
To close the cover, turn it clockwise and slide it back into place.

Disconnect the Radar Cable
Gently pull the tag.

PULL

Up Down

Remove the Batteries
1. Pull the ribbon to remove the AAA batteries first. 2. Pull the ribbon on the rechargeable batteries to take it out.





For online support, tutorial videos, FAQs, and more information, please visit https://support.eufy.com/s/.


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