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Installation Guide for kogan models including: Internet Modem
follow the manufacturer’s instructions. The LED lights on your Kogan Internet Moden will indicate the status of your service. Your Modem LED Indicators LED Status Indication Power is on. Power is off. DSL synchronization is complete. DSL synchronization is in progress.
QUICK START GUIDE. Getting to know your Modem. Please take the time to check what's in your Kogan Internet Modem box as well as the various lights, ...
QUICK START GUIDE Getting to know your Modem Please take the time to check what’s in your Kogan Internet Modem box as well as the various lights, buttons and ports on your device. Kogan Internet Modem QUICK START QUIDE WARRANTY CARD 1. This Warranty applies to all Kogan Internet customers supplied with a
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DocumentDocumentKogan Internet Modem QUICK INSTALLATION QUIDE Getting to know your Modem Please take the time to check what's in your Kogan Internet Modem box as well as the various lights, buttons and ports on your device. What's in the box? Kogan Internet Modem QUICK START QUIDE KOGAN INTERNET MODEM QUICK START GUIDE WARRANTY CARD 1. This Warranty applies to all Kogan Internet customers supplied with a Kogan Internet modem as part of the provision of their Kogan nbnTM service. 2. Subject to clause 5, the Warranty period will be 36 months from the date of purchase of the Kogan Internet modem. Faults arising outside of this period will not be covered by the Warranty. 3. If a Kogan Internet modem covered by the Warranty is found to be faulty within the applicable Warranty period, the Kogan Internet modem will be replaced. If you have a fault with your Kogan Internet modem under the Warranty, you will need to contact Kogan Internet Customer Care on 1300 010 400. The Kogan Internet Customer Care Team will troubleshoot the fault, and if the Kogan Internet modem is deemed faulty, Kogan Internet will arrange for a replacement to be shipped to you at no cost. A reply paid postage satchel will be provided for you to return the faulty Kogan Internet modem. Where a faulty Kogan Internet modem is not returned, additional charges may apply. Any other costs incurred while claiming this Warranty are to be paid by the customer. 4. There will be no limit on the number of repairs or replacements a customer may receive under the Warranty. 5. The Warranty does not cover: (i) Kogan Internet modem that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress, (c) accident, neglect, impact, actual or attempted the , fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage (f) normal wear and tear (g) unauthorised modifications, (h) misuse of the Kogan Internet modem or failure to follow the manufacturer's instructions. WARRANTY CARD POWER ADAPTOR GREY TELEPHONE CABLE BLUE ETHERNET CABLE YELLOW ETHERNET CABLE Getting to know Your Modem your Modem Front Panel The LED lights on your Kogan Internet Moden will indicate the status of your service. 1 2345 67 8 9 Back Panel Power WLAN/WPS USB Port On/Off Phone Gigabit Gigabit DSL LAN Ports WAN Port Reset LED Indicators LED 1 Power Status On Off 2 DSL On Flashing Off On 3 Internet Off On 4 Wireless 2.4GHz Flashing Off On 5 Wireless Flashing 5GHz Off On/Off 6 WPS Flashing On 7 WAN Flashing Off 8 LAN On Flashing Off 9 USB On Flashing Off Indication Power is on. Power is off. DSL synchronization is complete. DSL synchronization is in progress. DSL synchronization failed. Internet connection is available. No internet connection. The 2.4GHz wireless radio band is enabled. The router is transmitting or receiving data via 2.4GHz band. The 2.4GHz wireless radio band is disabled. The 5GHz wireless radio band is enabled. The router is transmitting or receiving data via 5GHz band. The 5GHz wireless radio band is disabled. Turns on when a WPS synchronization is established and automatically turns off about five minutes later. A wireless device is trying to connect to the network via WPS. This process may take up to 2 minutes. A device is connected to the WAN port. The WAN port is sending or receiving data. No device is connected to the WAN port. A device is connected to the LAN port. The LAN port is sending or receiving data. No device is connected to the LAN port. The USB device is ready to use. USB device is being identified, or data is being transferred. No USB device is plugged into the USB port. Connecting to nbn once your service is ready When you receive an email from us that your nbnTM service has been successfully activated it's time to complete the setup of your Kogan Internet modem. Connecting your power supply Connect one end of the power adaptor to your Kogan Internet Modem and the other end into a power point and switch this on. Set up your nbnTM Broadband connection For FTTP (Fibre to the premises) and HFC connections: You'll need to connect your Kogan Internet Modem to the NTD (nbnTM connection box) in your home. WAN PORT For FTTP connections: Connect the Ethernet cable (the one with the red ends) and plug one end into the blue WAN port of your Kogan Internet Modem and the other end into the first UNI-D Port on your NTD which nbnTM have installed, this port can be found on the bottom of the NTD. For HFC connections: Connect the Ethernet cable (the one with the blue ends) and plug one end into the blue WAN port of your Kogan Internet Modem and the other end into the UNI-D Port on your NTD which nbnTM have supplied, this port can be found on the back of the NTD. Make sure that the NTD is plugged into the wall power plug and turned on. DSL PORT For FTTN connections: Connect one end of the grey telephone cable directly into your telephone wall socket, and the other end into the grey DSL port on the Kogan Intenet Modem. Setting up your Wi-Fi A Connect your compatible Wi-Fi devices to the Wi-Fi Network Name (`the SSID') using the Wireless Key (`the Wi-Fi password) from the label underneath your Kogan Internet Modem. SAMPLE LABEL ONLY Network Name the names of the Wi-Fi hotspots broadcast by your Kogan Internet Modem. Wireless Key the password to be used to login to the Wi-Fi hotspots. Dashboard Login once connected to your Kogan Internet Modem this is the URL and login details to use to access the dashboard. B You may also choose to change the default Wi-Fi Network Name and Wireless Key to make them easier to remember. You can do this through the Kogan Internet Modem dashboard. Refer to the following page of this guide for information on how to access the dashboard. Advanced Settings Your Kogan Internet Modem comes with a dashboard which allows you to: · Change your Wi-Fi Network Name and Wireless Key details · Manage advanced internet and Wi-Fi settings Once connected to your Kogan Internet Modem via Wi-Fi or an Ethernet cable you can access the dashboard by typing http://tplinkmodem.net into your browser and using the login details from the label underneath your Kogan Internet Modem. Troubleshooting Tips If you are experiencing difficulties connecting via Wi-Fi or when using an Ethernet cable, please try the following: Power the device off Check that the cables have been plugged in correctly A er 2 minutes, power on the device again Wait for the internet light to turn solid green If you are still experiencing difficulties connecting, you can access more information in the help section at koganinternet.com.au/support