Stack-On Fire Resistant Safe: User Manual and Warranty

Introduction and Safety Warnings

This manual provides instructions for your Stack-On safe, covering installation, operation, security, and warranty information.

NOTE: You can store your Key #, Serial #, and Combination on Stack-On's SECURE web site www.stack-on.com under Customer Service. Storing this information will provide instant access should you ever lose your keys or combination. Only you will have access to this information.

Hardware and Handle Assembly

Serial #

[Field for Serial Number]

Your Electronic Safe Combination #

[Field for Combination]

Hardware Included:

• (2) M10x70 Lag screws
• (2) washers
• (2) plastic anchors

Tools Required:

• Drill
• 7/16" drill bit
• 3/8" drill bit
• 17mm socket wrench
• Phillips screwdriver

Handle Assembly (Select Models only)

Screw the 3 handle spokes into the hub and hand tighten. These spokes are located in the front foam packaging.

NOTE: Do not use this handle to move the safe.

[Text description of handle assembly diagram: Three spokes screwing into a central hub.]

Battery Installation

You must first install the battery which is located in the front protective styrofoam.

NOTE: When changing the battery, always hold the battery connecting cap while disconnecting or attaching the battery. Do not pull on the wires, as this could cause the power supply to become disconnected from the lock.

This safe uses one 9V alkaline battery. Under normal use, the battery will last about 1 year.

When the battery is low and you press a button on the keypad, a red light will come on warning you that the battery is low.

To replace the battery, remove the cover by pressing the tab and turning the cover as shown in the illustration. Replace the old battery and screw the cover back in place.

[Text description of keypad and battery cover: A numeric keypad (0-9, *, #, TAB) with a small tab labeled 'TAB' on the cover.]

Electronic Lock Operation

After installing the battery, to open an electronic lock the first time, press the following numbers/symbols on the electronic keypad in this order: 1 - 5 - 9 - #. These numbers are preset.

NOTE: You should change the entry code as soon as possible after opening the safe to insure proper security.

After you have entered the factory code, you will need to turn the handle clockwise to open the door. You will have 5 seconds to turn the handle before the locking mechanism is reactivated.

Entering Your Security Code

To enter your own security code, follow these steps:

1. After opening the electronic safe (with the preset factory code of 1 - 5 - 9 - #), locate the small red button on the inside of the door near the hinge.
2. Press and release the red button; you will hear a beep. The yellow light on the faceplate will activate and stay on for a period, allowing you to enter your code. You can only enter your code while the yellow light is on.

With the door open and the yellow light on, enter your personal security code (3-8 digits long) and confirm by pressing the " * " symbol on the electronic touchpad.

DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW SECURITY CODE HAS BEEN ENTERED CORRECTLY.

Before closing the door, test the new security code to ensure the lock releases the handle, allowing you to retract the live action bolts.

If the code fails, repeat steps 1 and 2. If the code works successfully, record your combination number on the front of this form or store your combination on our secure website at www.stack-on.com under Customer Service. If you write down your combination, keep it in a secure place, away from children, and not inside the safe. Then, close and lock the safe.

In the future, when you open the safe, enter your set security code followed by the " # " symbol.

If an incorrect security code is entered 3 times, there will be an automatic lockout for 20 seconds before you can try again. If an incorrect security code is entered 3 additional times, there will be a 5-minute lockout before you can try again.

Locking the Safe

To lock the safe, close the door and rotate the handle counter-clockwise until it stops. If the handle is not turned until it stops, the locking mechanism will not engage.

NOTE ON LOCKING THE SAFE: Because the locking mechanism is deactivated for approximately 3 to 6 seconds after the combination is entered, wait a minimum of 6 seconds from the time the combination is entered to lock the safe.

Keypad Sound Control

You can turn off the "Beep" sound of the keypad by entering the code *633.

To turn the "Beep" sound back on, enter the code *66.

Selecting a Location

The safe must be mounted to the floor. For optimal safety and security, the safe should be installed adjacent to a side wall with minimal space on either side, in an isolated, dry, and secure area.

The safe should be flat against the wall and floor. Remove the baseboard if necessary.

Securing the Safe (Mounting)

NOTE: The safe must be secured to the floor. Use the hardware provided or consult your hardware retailer for fastening hardware suitable for your particular mounting surface.

NOTE: This safe must be mounted to the floor. Failure to do so will compromise the safety and security of the safe.

To secure your safe to the floor, it will first be necessary to drill pilot holes through the fire insulation in the floor of the safe. First, place the safe in the desired location. Lift the bottom carpeting to find the two hole locations marked on the floor insulation. Drill holes through the insulation using the same diameter drill bit as the diameter of the mounting hardware you are using.

IMPORTANT: The fasteners you use must completely fill the hole drilled into the insulation (Figure 1). You must use the fasteners after you drill the holes. Failure to do so will void the fire rating.

[Text description of Figure 1: A diagram showing a drill bit creating a pilot hole in insulation.]

Use these holes to fasten the safe to the floor. Drill pilot holes into the floor of appropriate diameter and depth, depending on the type of hardware and floor surface being used (Figure 2).

[Text description of Figure 2: A diagram showing fasteners being used to secure the safe to the floor.]

Secure the safe with the fasteners and replace the carpeting.

Back Up Key

A "Back Up Key" has been provided in case you have forgotten or lost your security code. To open the safe using the back up key, follow these steps:

1. Remove the cover by pressing the tab and turning the cover as shown in the illustration. The lock can hang by the connecting cable while unlocking the safe.
2. Insert the key in the keyhole and turn clockwise 1/4 turn (until stopped) to unlock the safe. Rotate the handle and open the door.
3. Keep the door open until you have entered a new security code. Before entering your new code, remove the key and screw the cover back in place.
4. Enter your new security code following the instructions for entering your security code.

[Text description of keypad and back up key slot: A numeric keypad (0-9, *, #, TAB) with a slot for a key.]

Optional Accessories (Select Models only)

Installation of Scope Stand-Off

NOTE: The scope stand-off will function properly for many combinations of guns with scopes. Screw the scope stand-off into the pilot hole of the barrel rest.

[Text description of scope stand-off diagram: A bracket with a screw, designed to attach to a barrel rest.]

Shelves

The shelves can be installed by locating the shelf clips to the desired location and setting the shelf in place.

Door Organizer Accessories

Your door organizer provides a variety of storage options for your supplies.

Note: Securely attach the pistol holsters to the back panel before you holster your pistol. Make sure the door accessories do not interfere with items in the safe or when closing the safe door.

Key Request Form

IMPORTANT

Keep keys and combination number in a secure place, away from children. Keep this record of your serial number and combination in a secure place separate from your safe. To order a replacement key set, follow the instructions on the attached form.

STACK-ON PRODUCTS CO.
P.O. BOX 489, WAUCONDA, IL 60084

"This is not a Registration Form"

NOTE: You can store your Key #, Serial # and Combination on Stack-On's SECURE web site - www.stack-on.com under Customer Service. Storing your Key # or Combination will provide instant access to this important information should you ever lose your keys or your combination. Only you will have access to this information.

Verification of ownership is required to receive a replacement key for your security product.

To receive a replacement key:

1. Complete the following form and send to Stack-On Products.
2. Send a copy of your valid driver's license with the form.
3. Send a copy of the receipt showing the original purchase.
4. The security product owner must sign the form.
5. The owner's signature must be notarized.
6. Send $10.00 for replacement key. Personal Check, MasterCard, or Visa accepted.
7. Send completed information to: Stack-On Products Company, 1360 N. Old Rand Road, P.O. Box 489, Wauconda, IL 60084

Warranty Information

Stack-On Fire Resistant Safe Limited Lifetime Guarantee and Limited Five Year Warranty (Valid Only for Purchases in North America)

If your Stack-On Fire Resistant Steel Safe suffers damage due to theft or fire at any time while still owned by the original owner, Stack-On will either repair or replace (at Stack-On's discretion) your safe free of charge. If Stack-On chooses to repair the safe, such repair work may be performed by a local technician approved by Stack-On. Depending on the extent of the damage, Stack-On may require the safe be returned to the factory for repair. If the safe is so returned, Stack-On will pay the freight to the factory as well as the return freight. If the safe is replaced, Stack-On will pay the freight. This guarantee does not cover labor costs for removal or installation of the safe and its contents. Any repair, dismantling, or tampering undertaken without the prior written approval or direction of Stack-On will nullify this guarantee. Personal property in the safe is not covered under this guarantee.

In addition, Stack-On Fire Resistant Steel Safes are warranted to be free from defects in material and workmanship for a period of five (5) years from the date of original purchase by a consumer. This warranty extends to the initial consumer only. If you believe there is a defect in material or workmanship in your Stack-On Fire Resistant Steel Safe during the 5-year warranty period, please contact our customer service department at the address and in the manner set forth below. If Stack-On is properly notified during the 5-year warranty period and, after inspection confirms there is a defect, Stack-On will, at its sole option, provide repair parts or exchange the product at no charge, or refund the purchase price of the product.

THIS WARRANTY DOES NOT COVER ANY PRODUCT, OR ANY PART OF ANY PRODUCT, WHICH HAS BEEN SUBJECT TO EXCESSIVE USE, ACCIDENT, NEGLIGENCE, INCORRECT MAINTENANCE, ALTERATION OR REPAIR BY ANYONE OTHER THAN STACK-ON, ABUSE, OR MISUSE.

THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED. STACK-ON SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR LIABILITIES. STACK-ON NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF STACK-ON'S FIRE RESISTANT STEEL SAFES.

STACK-ON WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE INITIAL CONSUMER FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF THE PURCHASE OR USE OF ANY STACK-ON PRODUCTS, INCLUDING THE FIRE RESISTANT STEEL SAFES. STACK-ON'S LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT, AS DESCRIBED ABOVE, OR A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL STACK-ON'S OBLIGATION UNDER THIS WARRANTY EXCEED THE PRICE OF THE PRODUCT.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Please send your claim pursuant to the above guarantee or warranty in writing by regular mail or email to:

Stack-On Products Co.
Attn.: Customer Service Department
1360 North Old Rand Road
Wauconda, IL 60084
customerservice@stack-on.com

Be sure to include:

• Your name and address
• A description of the warranty claim, fire or theft
• The model number and photographs of the safe
• The serial number off the front or back of the safe
• A copy of the report from the fire department, police or insurance company within 30 days of damage (applies to units damaged by theft or fire)
• Proof of purchase information of the safe

This product is not designed for the storage of computer disks, CDs, DVDs, audio - visual materials or photographs/negatives.