Hiseeu YS Digital Video Recorder System

Thank You

Dear Valued Customer,

Greetings from the Hiseeu Team! Thank you for choosing Hiseeu products. Hiseeu aims to assist customers with any difficulties encountered while operating the system.

If satisfied with the product, customers are encouraged to share their experience on Amazon. Positive feedback is highly valued.

If products do not meet expectations, customers should contact Hiseeu for support. Before returning an item to Amazon for security concerns, it is recommended to restore the system to factory settings (refer to Page 26). This action will erase personal information such as video footage, snapshots, and email accounts.

Hiseeu appreciates customer trust and support, striving to provide the best service.

Hiseeu also offers free extra cameras as a reward for customers who purchase directly from them. Customers can contact Hiseeu to redeem this gift.

Applicable Models

This manual applies to the following Hiseeu YS Digital Video Recorder System models and compatible accessories. Some models may not be explicitly listed.

DVR System Models:

Compatible Cameras and XVR Models:

For free additional cameras or BNC cables, customers can email Love@Hiseeu.com.

Safety Caution

• Read this user manual carefully for correct and safe device usage. This manual is suitable for many models.
• Examples and pictures are for reference only. Technical inaccuracies or printing errors may exist and will be updated in future versions without notice.
• Operate the device only with the power source indicated on the marking label. Verify voltage before use. Disconnect cables if the device is not used for extended periods.
• Use the device within the required safety power range to prevent short circuits and device malfunction.
• Shut down the device using the navigation menu or power switch. Do not unplug directly, as sudden power failure can cause device damage and data loss.
• Do not install near heat sources like radiators, heat registers, stoves, or other heat-producing devices.
• Do not install near water. Clean only with a dry cloth.
• Do not block ventilation openings; ensure proper ventilation around the machine.
• Do not power off the device during normal recording.
• This machine is for indoor use only. Do not expose to rain or moist environments. If solids or liquids enter the machine, turn it off immediately and have it checked by a qualified technician.
• Do not attempt to repair the device without technical aid or approval.
• This product involves content from Microsoft, Apple, and Google. Pictures and screenshots are for explanation only. Trademarks, logos, and intellectual properties belong to the respective companies.

Packing List

The Hiseeu YS Digital Video Recorder System package includes:

• DVR Unit: (Hard Drive not included)
• DC 12V/2A Power Adapter: (DC 12V/3A for 16 channel DVR)
• USB Mouse
• Quick Guide
• Screws: (For Hard Drive)

If any part is missing or damaged, contact Hiseeu support.

XVR Diagram

The XVR (eXtended Video Recorder) system comes in 8-port and 16-port TVI XVR configurations. Below are the common connection points:

Common Ports and Functions:

1. BNC Video Input: Connects to Camera (AHD/TVI/CVI/CVBS).
2. HDMI Output: Connects to a monitor with an HDMI Port.
3. Ethernet Port: Connects to a Wi-Fi Router/PoE Switch via an Ethernet cable.
4. DC In: Connects to the Power Adapter.
5. USB Ports: Used for USB Mouse and USB Flash Drives for video backup.
6. VGA Output: Connects to a monitor with a VGA Port.
7. Audio Input: Not supported by cameras without audio function.
8. Audio Output: Not supported by cameras without audio function.

Hard Drive Installation and System Connections

Hard Drive Installation

IMPORTANT: To record and play historical videos, a Hard Disk Drive (HDD) must be installed. Without an HDD, only live video can be viewed. This DVR does not include a hard disk drive. The system works with 2.5" and 3.5" SATA Hard Drives, which must be formatted after installation.

System Connections

Do not fix the TVI camera before viewing the image on the monitor and confirming the ideal installation position.

1. Plug a power adapter into the XVR and the electrical socket to power on the XVR.

   (Diagram shows a power adapter connected to the XVR and a power outlet.)

2. Connect a monitor to the HD Output (HDMI) or VGA Output on the XVR using an HDMI cable or VGA cable (not included).

   (Diagram shows an XVR connected to a monitor via HDMI or VGA cable.)

3. Connect the Ethernet Cable from the XVR to your router.

   (Diagram shows an XVR connected to a router via an Ethernet cable.)

4. Connect the TVI camera with the BNC Cable.

   (Diagram shows a TVI camera connected to a BNC cable.)

5. Connect the Blue Video Connector to the BNC Video Input on the XVR, and connect the Red Power Connector to the Male Connector of the Power Cable Splitter.

   (Diagram shows the BNC video connector and power connector being attached to the XVR and power splitter.)

6. Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug the power adapter into the socket to power on the camera.

   (Diagram shows the power cable splitter connected to a power adapter, which is then plugged into a socket to power the camera.)

Start Up Your Device

To start your device, ensure the power supply is plugged into an electrical outlet. It is highly recommended to use an Uninterruptible Power Supply (UPS) with the device.

1. Select a Language

   Upon startup, a language selection menu will appear. Choose your preferred language.

   (Screenshot shows a "Language Selection" dialog with a list of languages including English, Français, Español, Deutsch, ภาสุทอส, العربية, Italiano, Türkçe, Magyar, tiếng Việt, and "tiếng Việt" highlighted.)

2. Login

   The default username is "admin", and the default password is "123456".

   (Screenshot shows a login screen with fields for username and password. Another screenshot shows a "System Message" indicating "Enhanced password mode has been enabled. Please set a strong password first.")

   After logging in with the default password, you will be required to set a strong password for security reasons.

3. Set a New Password

   Old Password: 123456

   New Password: Create a new password (recommended to include numbers, letters, and special characters).

   Confirm: Input the new password again.

   Email: It is recommended to enter an email address for password reset in case you forget it in the future.

   (Screenshot shows a "Change Password" interface with fields for Username, Old Password, New Password, Confirm, and Email. A "Strong" indicator is visible for the new password field.)

4. Set Pattern

   Set a pattern to unlock the XVR for easy local access, eliminating the need to type the password every time. Draw the unlock pattern and confirm it.

   (Screenshot shows a "Set Pattern" interface with a 3x3 grid for drawing an unlock pattern.)

5. System Wizard

   After device startup, the wizard guides you through initial settings, including date and time, network settings, HDD initializing, and IP camera detection. To set up manually, click "Exit".

   (Screenshot shows a "Wizard" progress bar with steps: Wizard, Time, TCP/IP.)

   Date and Time

   Configure the Time Zone, Date Format, Time Format, and System Time.

   (Screenshot shows the "Time" step of the wizard with options for Time Zone, Date Format, Time Format, and System Time.)

   Enable "DHCP" for the XVR to automatically obtain an IP address when connected to the router via network cable.

   Internet connection is necessary for remote access to the XVR from a mobile app or PC client.

   (Screenshot shows the "TCP/IP" step of the wizard with network settings, including "Enable DHCP" checkbox, IP Address, Subnet Mask, IP Default Gateway, MAC Address, and MTU.)

6. Live View

   (Screenshot shows a multi-camera live view interface with four "Offline camera (Network disconnected)" placeholders.)

   Right-click the mouse to bring up the menu, then click "Menu" to navigate to the system control panel.

Icon Explanation

This section explains the common icons found in the XVR interface.

Main Control Bar Icons:

Navigation Bar Icons:

Status Bar Icons:

Recording Status Icons:

Network Setting

• The XVR system can function without internet for basic features like local live view, playback, and backup.
• Internet connection is only required for remote access to the XVR via mobile app or PC Client.
• The XVR must be hard-wired to the router using a network cable (wireless connection is not supported).

1. Enable DHCP

   Navigate to Network > Basic > TCP/IP. Enable "DHCP" so the XVR automatically obtains an IP address after connecting to the router.

   (Screenshot shows the "Network > Basic > TCP/IP" configuration screen with "Enable DHCP" checked.)

2. Enable P2P for Remote View

   Navigate to Network > P2P. Enable "P2P". The "Device Status" should show "Network connected..." indicating the device is online and ready for remote viewing. If the status is "Offline", check the network connection. If problems persist, contact Hiseeu support at Love@Hiseeu.com.

   (Screenshot shows the "Network > P2P" configuration screen with "Enable P2P" checked, displaying Server Address, Register Code, and Device Status. A QR code for adding the device to the app is also shown.)

   For mobile app setup ("Guard Viewer"), refer to page 27 of the original manual.

Common Alarm Configuration

Motion Detection

Motion detection identifies object movement within a specified rectangular area during a set period. You must define a detection area and sensitivity for the camera to report a motion detection alarm.

1. Navigate to Alarm > Motion > Enable.
2. Left-click and drag the mouse in the camera preview image to customize the detection area.

(Screenshot shows the "Alarm > Motion" configuration screen with a camera preview and options to enable motion detection and draw detection areas.)

Motion Detection (Alarm) and Smart Motion Detection (VCA) cannot be configured simultaneously. If you cannot configure motion detection (Alarm), ensure smart motion detection is disabled.

Smart Motion Detection

Smart Motion Detection detects motor vehicles, non-motor vehicles, and pedestrians within a configured area.

1. Navigate to Alarm > Smart Motion Detection.
2. Enable the feature.
3. Click the "Draw" icon (a square with a pencil) to draw the alarm area (maximum 4 points, double-click to finish). To delete an area, click the "Delete" icon (a trash can).

(Screenshot shows the "Alarm > Smart Motion Detection" configuration screen with options to enable, draw, and delete detection areas, and sensitivity settings.)

You can enable or disable "Motor Vehicle" or "Pedestrian" detection as needed. Sensitivity is adjustable.

Privacy Mask

To protect privacy, you may need to set a mask area on the camera image, such as for an ATM machine keyboard. If the camera's position changes, the Privacy Mask will not adjust automatically; you must reset the privacy mask area.

1. Navigate to Camera > Privacy Mask.
2. Click the "Draw" icon (a square with a pencil) to draw the privacy area. To delete an area, click the "Delete" icon (a trash can).

(Screenshot shows the "Camera > Privacy Mask" configuration screen with options to enable privacy mask, draw, and clear areas.)

VCA Behavior Search

"Behavior Search" allows searching VCA (Video Content Analytics) data, including Smart Motion Detection (Motor Vehicle, Pedestrian) events. You must set and save VCA configurations before using "Behavior Search".

1. Click on VCA > Behavior Search.
2. Select camera(s), set a search period, select a search type and target type, then click "Search".
3. View search results in a chart or table. Backup search results (images and recordings) as needed. To view videos recorded when the behavior was detected (approximately 10 seconds before and after), click the play button.

(Screenshot shows the "VCA > Behavior Search" interface with search filters for camera, time, event type, and object type. Another screenshot shows search results displayed in a timeline format with playback controls.)

Recording Setting

Before setting up a recording plan, ensure the hard drive is functioning properly. Navigate to Storage > Hard Disk. The status should be "Normal" and "Read/Write".

Regular Recording

The system is set up for 24/7 continuous recording by default. If motion detection recording is enabled, it will highlight the recording type during video playback on the XVR.

(Screenshot shows the "Storage > Recording Schedule" interface with a daily schedule grid, indicating different recording types by color.)

Recording Type Legend:

• ■ Normal: Normal Recording
• ■ Event: Smart Event Recording (VCA)
• ■ Motion: Motion Detection Recording
• ■ Alarm: Alarm Recording (For alarm input device, not supported)
• ■ M and A: Motion and Alarm Recording
• ■ Mor A: Motion or Alarm Recording

Motion Detection Recording

Motion Detection recording only records when an object is detected moving. You can set up a record plan for each camera individually.

1. Select the camera.
2. Left-click the mouse to highlight "Motion".
3. Left-click and hold the mouse to draw the detection time period on the schedule grid.

Smart Motion Detection Recording

Event recording will only occur when VCA and Smart Motion Detection are triggered. You can set up a record plan for each camera individually.

1. Select the camera.
2. Left-click the mouse to highlight "Event".
3. Left-click and hold the mouse to draw the detection time period on the schedule grid.

(Screenshot shows the "Storage > Recording Schedule" interface, similar to Regular Recording, but highlighting "Event" for Smart Motion Detection recording.)

Playback

Common Playback

1. Instant Playback

   On each camera's live view window, click the "Play" icon (a triangle) to play back video from the recent 5 minutes.

   (Screenshot shows a live camera view with a play icon overlay.)

2. Right-click the mouse from the XVR home screen and click on "Playback".

   (Screenshot shows the main menu with "Playback" highlighted.)

3. Select the date from the calendar.

4. Select the camera (maximum 4 channels supported for simultaneous playback).

   (Screenshot shows the playback interface with a calendar, camera selection list, and a timeline.)

   Timeline Legend:

   • ● Normal Recording
   • ● Motion Detection Recording

VCA Smart Motion Detection Playback

Click on "Video Retrieval" in the playback interface to more effectively playback video based on VCA events.

It allows you to search for specific event type results in a short video list for preview.

(Screenshot shows the "Video Retrieval" interface with search filters for Smart Motion Detection, camera, and time, displaying a list of event clips.)

Playback Control Icons:

Backup Video to USB Device

Before You Start:

• Ensure the XVR's Hard Disk is working properly.
• Ensure the corresponding recording plan is set up.
• Use "VLC" player to play backup files on your computer.

1. Insert a USB disk into the XVR USB port. Navigate to Backup > Recording.
2. Select the Camera, time period, and recording type as needed. Click "Search".

   (Screenshot shows the "Backup > Recording" interface with search filters for camera, time, and recording type.)

3. Click the "Play" icon (a triangle) to preview the footage. Select the desired file(s) and click "Backup" to transfer the video to the USB device.

   (Screenshot shows the "Backup" interface with a list of recorded files on the USB device, including options for refresh, format, backup, and cancel.)

Pan/Tilt Function

CAUTIONS: Only AHD and TVI Cameras support Pan/Tilt function.

Right-click your mouse and navigate to Camera > PTZ. Control the camera by clicking the directional icons (up, down, left, right, zoom in, zoom out, focus, iris).

(Screenshot shows the "Camera > PTZ Configuration" interface with PTZ controls and preset patrol settings.)

Hiseeu PT Mini Cameras support one-way audio on the TVI model. To change the Camera Model to "TVI" for video settings, refer to the video guide. (The QR code for the video guide is omitted as per instructions.)

Reset XVR Password

Modify XVR Password

If you know your current password and wish to change it, follow these instructions:

1. Navigate to System > User. Click the "Edit" icon (a pencil).

   (Screenshot shows the "System > User" interface with a list of users and an "Edit" icon next to each.)

2. Input your current password to confirm.

   (Screenshot shows a password authentication dialog with a virtual keyboard.)

3. Click the "Checkmark" icon to change the password.

   (Screenshot shows the "Change Password" interface with fields for Username, Old Password, New Password, Confirm, Sync to Camera, Pattern, and Email.)

Retrieve XVR Password

If you forget your current password, follow these instructions to reset it:

1. In the system login interface, click "Forget Pattern" > "Forget Password".

   (Screenshot shows a login screen with "Forgot Password?" option and a pattern unlock screen with "Enter Password" option.)

2. If you previously set a reserved email, use that email address to register a "Guard Viewer" app account. Navigate to Me > General > Forget Device Password and scan the QR code to obtain the security code. (The QR code for security code retrieval is omitted as per instructions.)

   (Screenshot shows the "Retrieve Password" interface with Serial No., Email, Security Code, and instructions for Guard Live/Guard Viewer app.)

   If you did not set up an email or have difficulties resetting the password, email Hiseeu at Love@Hiseeu.com.

Restore to Factory Settings

If the XVR system is not working properly, you can restore it to factory default settings.

1. Navigate to Maintenance > Restore > Factory Default.

   (Screenshot shows the "Maintenance > Restore" interface with options for "Default" and "Factory Default" restore.)

Before returning your item to Amazon for security concerns, restore the system to "Factory Default" settings. This will erase personal information (video footage, snapshots, email account, etc.). Alternatively, navigate to Storage > Hard Disk, select the HDD, and click "Format".