Cisco Unified Communications Manager Express System Guide - Virtual CME [Cisco Unified Communications Manager Express] - Cisco
Cisco VG300 Series Voice Gateways support Skinny Client Control Protocol (SCCP) registration with virtual. CME for Cisco IOS XE Gibraltar 16.10.1a or later ...
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DocumentDocumentVirtual CME · Overview, on page 1 · Prerequisites for Virtual CME, on page 1 · Protocol Support, on page 3 · Feature Support for Virtual CME, on page 3 · CLI Support on Virtual CME, on page 4 · Restrictions of Virtual CME, on page 4 · Install Virtual CME, on page 5 · Licensing Requirements, on page 5 · Enable Virtual CME, on page 6 · Example for Cisco VG300 Series Registration as SCCP Endpoint with Virtual CME, on page 7 · Feature Information for Virtual CME, on page 9 Overview The Cisco Unified Communications Manager Express (Unified CME) feature set is delivered with hardware router platforms, such as the Cisco Integrated Services Router (ISR) series. From Cisco IOS XE Gibraltar 16.10.1, a subset of Unified CME features (virtual CME) is used in virtualized environments with the Cisco CSR 1000v Series Cloud Services Router. From Cisco IOS XE Bengaluru 17.4.1a, virtual CME is available for use with Cisco Catalyst 8000V Edge Software (Catalyst 8000V) series. Note When upgrading to C8000V software from a CSR1000V release, an existing throughput configuration will be reset to a maximum of 250 Mbps. Install an HSEC authorization code, which you can obtain from your Smart License account, before reconfiguring your required throughput level. Prerequisites for Virtual CME Virtual CME has the following prerequisites: · Hardware Requirements for Virtual CME, on page 2 · Software Requirements for Virtual CME, on page 3 Virtual CME 1 Hardware Requirements for Virtual CME Virtual CME Hardware Requirements for Virtual CME The virtual CME feature set is included with the Cisco virtual router software. For more information about the virtual CME host platform, see Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide and Cisco Catalyst 8000V Edge Software Configuration Guide. As part of the Unified CME 14.1 release, virtual CME features have been verified using the following: · VMware ESXi Hypervisor 6.5.0 · Cisco UCS Server--Cisco UCS C240 M5 (UCSC-C240-M5SX) Note For more information on the requirements on supported hypervisors, see CSR1000V Data Sheets and Cisco Catalyst 8000V Edge Software Data Sheet. Virtual CME supports up to 450 device registrations and 113 active calls for any of the virtual machine resource profiles. The resource files can be small, medium, large, or large plus extra RAM. For more information, see the following table: Table 1: Virtual CME Form Factor Resource vCPU Profiles Small 1 Medium 2 Large 4 Large 4 plus Extra RAM Memory Cisco UCS Hypervisor Number Number of of Active Devices Calls Registered Supported to Virtual on CME Virtual CME 4 UCSC-C240-M5SX ESXi 6.5.0 450 113 4 4 8 · For information on the best practices for setting BIOS parameters for performance, see BIOS Settings. · For information on how to configure network interfaces for Unified CME, see Mapping Cisco CSR 1000v Network Interfaces to VM Network Interfaces and Mapping the Cisco Catalyst 8000V Network Interfaces to VM Network Interfaces. Virtual CME 2 Virtual CME Software Requirements for Virtual CME Software Requirements for Virtual CME · Install the appropriate Cisco IOS image router and configure a working VoIP network. See Install Virtual CME, on page 5 for more information. Cisco IOS XE Gibraltar 16.10.1a is the minimum IOS version that supports virtual CME. · Obtain the relevant license for the router platform. See Licensing Requirements, on page 5 for more information. Note Virtual CME is validated and supported only on the Cisco CSR 1000v Series Cloud Services Router. Protocol Support The endpoints with the following protocols are supported on virtual CME: · SIP--All SIP endpoints that are supported on Unified CME. For information on the endpoints supported on Unified CME, see Virtual Cisco Unified Communications Manager Express 12.5 Supported Firmware, Platforms, Memory, and Voice Products. · SCCP--Only Analog Voice Gateways, such as Cisco VG310, VG320, and VG350 are supported as SCCP endpoints on virtual CME. · Mixed Deployment (SIP and VG acting as SCCP endpoints). SCCP phones are not supported with virtual CME. Feature Support for Virtual CME Virtual CME supports most of the features that are supported by Unified CME. Due to the physical architecture of the router platform, the following features are not available with virtual CME: · Hardware Conference (Due to the limitation in supporting the PVDM hardware) · Transcoding (Due to the limitation in supporting the PVDM hardware) · Physical Voice Ports The following phone features are not supported by virtual CME: · Music On Hold Groups · cBarge · Hold and Remote Resume with Shared Line (not supported for Analog VG endpoints) · Multicast MOH is not supported for SIP or Analog VG endpoints. · Live MOH is not supported for SIP or Analog VG endpoints. Virtual CME 3 CLI Support on Virtual CME Virtual CME Feature Support All SIP endpoints supported by Unified CME, including the Cisco IP Phone 7800 Series and Cisco 8800 Series IP Phones, are supported by virtual CME. SCCP is only supported for use with Cisco VG 300 Series Analog Voice Gateways (VG310, VG320, and VG350) only. For detailed feature support information on virtual CME for SIP endpoints and Cisco VG300 Series Analog Voice Gateways (SCCP), see Cisco Unified Communications Manager Express Platform Protocol Compatibility Matrix. For more information on memory and platform recommendations for virtual CME, see Virtual Cisco Unified Communications Manager Express 12.5 Supported Firmware, Platforms, Memory, and Voice Products. CLI Support on Virtual CME Virtual CME does not support the hardware conferencing-related CLI commands available on Unified CME. The following CLI commands cannot be configured on virtual CME: · Within telephony-service configuration mode: · conference hardware · fxo hook-flash · Virtual CME does not support any of the sdspfarm related commands that are supported in Unified CME. Some of the examples are: · sdspfarm units number · sdspfarm conference mute-on mute-ondigits mute-off mute-off-digits · sdspfarm tag number device-name · Within voice register global configuration mode: · conference hardware · Within ephone-dn configuration mode: · conference ad-hoc | meetme · Within global configuration mode: · call-manager-fallback Restrictions of Virtual CME · All caveats, restrictions, and limitations of Cisco IOS XE Gibraltar 16.12.1a are applicable to virtual CME. · Only Unified CME features supported by Cisco IOS XE Fuji 16.9.1 (Unified CME 12.3) are available on virtual CME. Virtual CME 4 Virtual CME Install Virtual CME · As DSP or voice interface hardware is not available for the CSR 1000V or the CSR 8000V, related Unified CME features such as transcoding and hardware conferencing are not supported on virtual CME. · NIM-based Analog or Digital PSTN Trunks are not supported. · No support for colocation with CUBE. Install Virtual CME Use the CSR1000V or C8000V OVA application file (available from software.cisco.com) to deploy a new virtual instance directly in VMware ESXi. For details about how to perform the deployment, see Installing the Cisco CSR 1000v in VMware ESXi Environments and Installing Catalyst 8000V in VMware ESXi Environment. Note Explicit subscription of CPUs and Memory is required while deploying OVA provided by Cisco CSR 1000V or C8000V series. Licensing Requirements Virtual CME offers the same licensing options that are available for Unified CME. To allow the configuration of virtual CME: · Enable an APPX or AX license on a Cisco CSR 1000v Series Cloud Services Router. · Enable a DNA Advantage subscription on a C8000V series. The licensing options for virtual CME on the router platform are available under the CLI command license boot level: Router(config)#license boot level ? appx Enable appx license ax Enable ax(ipb+sec+appx) license ipbase Enable ipbase license security Enable security license For virtual CME, throughput license suitable for the number of calls and other traffic processed by the router should be selected. For information on throughput licenses, see Changing Throughput Licenses. Install Cisco Smart License for virtual CME. Cisco Smart License for virtual CME is enabled with the same entitlement tags that are assigned for Unified CME. For more information on licensing options available for Unified CME, see Licensing. For detailed steps about how to install Cisco CSR 1000V Licenses or C8000V series, see Installing Cisco CSR 1000V Licenses and Cisco Catalyst 8000V Licensing. Virtual CME 5 Enable Virtual CME Virtual CME Enable Virtual CME Perform the following steps to enable virtual CME. Before you begin · Cisco CSR 1000v Series Cloud Services Router or C8000V series. · Virtual CME license. See Licensing Requirements, on page 5. · Mandatory hardware and software. See Hardware Requirements for Virtual CME, on page 2 and Software Requirements for Virtual CME, on page 3. · Acceptance of End User License Agreement (EULA). SUMMARY STEPS 1. enable 2. configure terminal 3. voice register global 4. mode cme 5. end DETAILED STEPS Step 1 Command or Action enable Example: Router# enable Step 2 configure terminal Example: Router# configure terminal Step 3 voice register global Example: Router(config)# voice register global Step 4 mode cme Example: Router(config-register-global)# mode cme Step 5 end Example: Router(config-register-global)# end Purpose Enables privileged EXEC mode. · Enter your password if prompted. Enters global configuration mode. Enters voice register global configuration mode to set parameters for all supported SIP phones in virtual CME. Enables mode for provisioning SIP phones in Unified CME. Returns to privileged EXEC mode. Virtual CME 6 Virtual CME Example for Cisco VG300 Series Registration as SCCP Endpoint with Virtual CME Example for Cisco VG300 Series Registration as SCCP Endpoint with Virtual CME Cisco VG300 Series Voice Gateways support Skinny Client Control Protocol (SCCP) registration with virtual CME for Cisco IOS XE Gibraltar 16.10.1a or later releases. The analog phone or fax machine is connected to the VG350's Foreign Exchange Station (FXS) port. The VG350 is registered to virtual CME through SCCP and communicates to the public switched telephone network (PSTN) provider through a Foreign Exchange Office (FXO) port. Cisco VG350 Configuration hostname GW-VG350 ! interface GigabitEthernet0/0 ip address 10.8.1.10 255.255.255.0 duplex auto speed auto !--- For modem or fax support using NSE based switchover. voice-port 2/0 caller-id enable ! voice-port 2/23 caller-id enable ! !--- Set source interface of SCCP packets. Also determines which MAC address is used to register to vCME. sccp local GigabitEthernet0/0 !--- Set address of SCCP agent, must match the IP source address of vCME. sccp ccm 10.8.1.2 identifier 1 version 7.0 sccp ! sccp ccm group 1 !--- Associate SCCP agent with CCM group. associate ccm 1 priority 1 ! !--- Associate STCAPP to CCM Group stcapp ccm-group 1 stcapp ! !--- Enable STCAPP on voice port. dial-peer voice 1000 pots service stcapp port 2/0 ! dial-peer voice 1023 pots service stcapp port 2/23 ! Virtual CME 7 Example for Cisco VG300 Series Registration as SCCP Endpoint with Virtual CME Virtual CME Virtual CME Configuration hostname VCME ! telephony-service ip source-address 10.8.1.2 port 2000 create cnf-files version-stamp Jan 01 2002 00:00:00 ! ephone-dn 8 dual-line number 4441 secondary 9191114441 description vg350-2/0 name Joe ! ephone-dn 9 dual-line number 4442 description vg350-2/23 name Jane call-forward busy 5200 call-forward noan 5200 timeout 10 ! ephone-dn 20 number 8000.... ! ephone-dn 21 number 8001.... ephone 5 mac-address C863.9018.0417 type anl button 1:9 ! !--- phone for VG350 port 2/0. ephone 8 mac-address C863.9018.0400 type anl button 1:8 MAC Address Convention After configuring the Analog Voice Gateway, enable the command show stcapp device summary to display the output summary with MAC address of all voice ports, as follows: VCME#show stcapp device summary Total Devices: 3 Total Calls in Progress: 0 Total Call Legs in Use: 0 Port Device Device Call Dev Directory Dev Identifier Name State State Type Number Cntl ---------- --------------- -------- ------------- ------- ----------- ---0/0/0 AN6549AEBB58000 IS IDLE ALG 6901 CME 0/0/1 AN6549AEBB58001 IS IDLE ALG 6902 CME 0/0/2 AN6549AEBB58002 IS IDLE ALG 6903 CME Router_VG350# The MAC address of the voice ports can be identified by removing the first three characters of the Device Name displayed in the show stcapp device summary output. For example, the MAC address of the device with Device Name AN6549AEBB58000 is 549A.EBB5.8000. Virtual CME 8 Virtual CME Feature Information for Virtual CME VCME#show run | sec ephone ephone 1 mac-address 549A.EBB5.8000 max-calls-per-button 2 type anl button 1:5 ephone 2 mac-address 549A.EBB5.8001 max-calls-per-button 2 type anl button 1:6 ephone 3 mac-address 549A.EBB5.8002 max-calls-per-button 2 type anl button 1:7 Router_VCME# Feature Information for Virtual CME The following table provides release information about the feature or features described in this module. This table lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature. Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to www.cisco.com/go/cfn. An account on Cisco.com is not required. Table 2: Feature Information for Virtual CME Feature Name Virtual CME Virtual CME Unified CME Version 14.1 12.5 Modification Support introduced for Virtual CME on C8000V series. Support introduced for Virtual CME on Cisco CSR 1000v Series Cloud Services Router. Virtual CME 9 Feature Information for Virtual CME Virtual CME Virtual CME 10