Hikvision Turbo HD Series DVR

Overview

This guide covers the initial setup and configuration of Hikvision Turbo HD series DVRs, models DS-72xxHGHI-SH and DS-73xxHQHI-SH. It details the following sections:

• 1. Overview
• 2. Main Menu Layout
• 3. Formatting the HDD
• 4. Setting up Time/Date
• 5. Setting up The Network
• 6. Adding IP cameras
• 7. Setting up Recording
• 8. Configuring the Mobile APP
• 9. Playing Back Recorded Video
• 10. Making a Backup

Please connect a monitor and a USB mouse (supplied) to the DVR for configuration purposes.

For more information, refer to the complete User Manual located on the CD-ROM.

Visit: www.hikvision.com/en/us

1. Overview: What's in the Box

The package typically contains the following items:

• DVR unit
• USB Mouse
• IR Remote (Batteries not included)
• Power Cord
• Hard Drive Mounting screws and brackets
• Hard Drive (Preinstalled in some models)
• Hard Drive Cables
• Rack Mount Ears (may not be included in 4-channel model boxes)
• Quick Start Guide
• Manual/Software CD

This Quick Start Guide is compiled for the latest firmware versions. It is recommended to upgrade the DVR's firmware to the latest version before proceeding. The included CD may contain outdated manuals and software.

For the latest firmware, manuals, and software downloads, please visit:

www.hikvision.com/en/us/download.asp

Front and Rear Views

DS-72xxHGHI-SH Model

Rear View Ports:

• 1. Video In
• 2. Audio In
• 3. Audio Out
• 4. VGA output
• 5. HDMI output
• 6. USB Interface
• 7. Network Interface (RJ45)
• 8. Rs-485 Interface
• 9. Power Supply Port
• 10. Power Switch
• 11. Grounding Screw
• 12. Alarm In/Out

Front View Ports/Indicators:

• 1. Power, Status and Tx/Rx indicators
• 2. IR Receiver
• 3. USB Interface

DS-73xxHQHI-SH Model

Rear View Ports:

• 1. Video In
• 2. Video Out
• 3. Audio In
• 4. USB Interface
• 5. HDMI output
• 6. VGA output
• 7. Audio Out
• 8. Network Interface
• 9. RS-485 Interface
• 10. Power Supply
• 11. Power Switch
• 12. GND
• 13. Line In
• 14. eSATA
• 15. RS-232 Interface

Front View Ports/Indicators:

• 1. Power, Ready, Status, Alarm, HDD And Tx/Rx Indicators
• 2. DVD-R/W
• 3. Composite Keys
• 4. Direction/Enter Keys
• 5. Power Button
• 6. Jog Shuttle Control
• 7. USB Interface
• 8. IR Receiver

2. Main Menu Layout

The DVR features a graphical user interface accessible via a connected monitor and mouse.

Default Login Credentials:

• Username: admin
• Password: 12345

Username and password are case-sensitive. It is strongly recommended to change the default password.

The Main Menu provides access to various functions:

• Playback: View recorded video and make backups.
• File Management: Search for snapshots and make large backups.
• Recording Configuration: Set up recording type, motion detection, resolution, and frame rate.
• Cameras Setup: Add cameras, adjust brightness, contrast, camera name, PTZ, and privacy mask settings.
• System Configuration: Set up Date/Time, Network, screen settings, and user accounts.
• Maintenance: Upgrade firmware, perform factory resets, manage system logs, and import/export settings.
• System Information: View model number, firmware version, camera status, HDD status, and more.

At the bottom of the screen, you can see the logged-in user (e.g., 'User: admin') and options to 'Log Out and Lock the DVR' or 'Exit MENU to Live View'.

3. Formatting the Hard Drive

If the Hard Drive (HDD) is not formatted (initialized), the DVR will emit a continuous beep until formatting is complete.

To format the HDD:

1. Navigate to MENU → SYSTEM CONFIGURATION → HDD.
2. Select the HDD(s) that need formatting.
3. Press the INIT button.

The HDD Information screen displays a list of HDDs with their capacity, status (e.g., Sleeping), property (e.g., Local), and free space. It also shows the 'Total HDD Space' and 'Free Space' for the system.

Units purchased with HDDs usually come with pre-formatted drives. Formatting an HDD will erase all recorded video from that drive, but it does not affect system settings.

4. Setting Up Date/Time

Accurate time and date settings are crucial for recording and event logs.

To set the Time and Date:

1. Navigate to MENU → SYSTEM CONFIGURATION → GENERAL.
2. In the 'Time/Date' tab, configure the 'Date Format', 'System Date', and 'System Time'.
3. Adjust the 'Time Zone' settings. You can also enable 'Daylight Savings Time' if applicable.
4. For automatic time synchronization, configure the 'NTP Settings' by enabling NTP and entering the 'NTP Server' address and 'NTP Port'.

The interface allows direct adjustment of Date and Time settings, as well as Time Zone and Daylight Savings Time configurations.

5. Setting Up the Network

Proper network configuration is essential for remote access and connectivity.

Network Access Steps:

1. Assign IP Information: Set an IP address, Default Gateway, Subnet Mask, and DNS server for the DVR. Note: This refers to DNS, not DDNS.
2. Port Forwarding: Configure your router to forward the necessary ports for remote access.
3. DDNS Registration: Required only if your public IP address is dynamic.

To assign an IP Address:

1. Navigate to MENU → SYSTEM CONFIGURATION → NETWORK.
2. In the 'General' tab, select the 'NIC Type'.
3. Configure the 'IPv4 Address', 'IPv4 Subnet Mask', 'IPv4 Default Gateway', and 'DNS Server'.
4. You can choose to 'Enable DHCP', which allows the router to automatically assign an IP address to the DVR.

The DVR's default IP Address is typically 192.0.0.64.

Port Configuration:

After setting the IP information, click the “MORE SETTINGS” tab. This section contains the ports required for remote access:

• Server Port (default 8000): Responsible for Mobile App and Client Software login.
• HTTP Port (default 80): Responsible for Web Browser login.
• RTSP Port (default 10554): Responsible for Video/Audio Streaming.

These ports can be changed to avoid conflicts with your ISP or existing network configuration.

Port Forwarding:

Connect a computer to the same router as the DVR (wired connection recommended). Log into your router and proceed with port forwarding. For assistance, contact your Internet Service Provider (ISP) or router manufacturer. You can also refer to resources like www.portforward.com for step-by-step instructions. Hikvision USA is not affiliated with www.portforward.com and is not responsible for any activity on that site.

DDNS Setup:

DDNS (Dynamic Domain Name System) allows access to your DVR using a domain name even with a dynamic IP address.

1. Click on the DDNS tab within 'System Configuration'.
2. Enable DDNS.
3. Change the DDNS TYPE to HiDDNS (or HkDDNS in some cases).
4. Ensure the Server Address is set to www.hik-online.com.
5. Create a DEVICE DOMAIN NAME. This name cannot contain spaces, special characters, or uppercase letters.

EZVIZ Cloud:

Enabling 'EZVIZ Cloud' allows connection through a secure server, potentially eliminating the need for port forwarding. For detailed information, contact Technical Support.

If the Domain Name does not meet criteria or is already registered, an error message will appear. Ensure it adheres to the specified format (no uppercase, numbers at the start, spaces, or special characters).

6. Adding IP Cameras

This section guides you through adding IP cameras to your DVR.

To add IP cameras:

1. Navigate to MENU → CAMERAS SETUP.
2. The 'Cameras Setup' screen displays a list of detected and added cameras.

Interface Controls:

• '+' Button: Use this to add a camera to the DVR.
• 'Edit' Button: Use this to change a camera's IP address.
• 'Garbage Can' Icon: Click this icon to delete an added camera.
• 'Refresh' Button: Use this to find cameras connected to the network.

Detected cameras are typically shown in YELLOW, while already added cameras appear in WHITE.

To change a camera's name, navigate to the OSD (On-Screen Display) settings.

Refer to the manual for detailed information.

7. Setting Up Recording

Hikvision DVRs are set to CONTINUOUS RECORDING by default.

To configure recording schedules:

1. Navigate to MENU → RECORDING CONFIGURATION.
2. The 'Recording Configuration' screen displays a schedule grid for each camera.

Schedule Colors:

• Blue: Continuous Recording
• Yellow: Event Recording (Motion/Alarm)
• Grey: No Recording

You can enable or disable the schedule for each camera using the 'Enable Schedule' checkbox.

Setting up Motion Recording:

1. In the 'Recording Configuration' screen, click on 'EVENT' (which appears yellow). The mouse cursor will change to a wand icon.
2. Select the calendar grid. Click and drag from the top-left to the bottom-right corner to set the desired time frame for motion recording, turning the selected cells YELLOW.
3. Press APPLY.
4. Press COPY to apply the new schedule to other cameras.

Motion Detection Setup:

After setting up 'EVENT RECORDING', go to 'MOTION DETECT' to configure motion detection for each camera. For IP cameras, this configuration must be done individually; the 'COPY' option is available only for analog cameras.

• Motion Sensitivity: Adjusts the sensitivity level. The number of bright green squares indicates the sensitivity level (e.g., 3 green squares shown in an example).
• Motion Area: Defines the grid area where motion will be detected.

Recording Quality Settings:

To set recording Resolution, Frame Rate, and Bitrate, go to 'RECORD QUALITY' within the 'RECORDING CONFIGURATION' submenu.

• Stream Type: Enables/disables audio streaming from cameras. If a camera lacks audio capabilities, only the 'Video' option is available.
• Resolution: Sets the recording resolution for each camera.
• Bitrate Type: Choose between 'Variable' or 'Constant' to manage HDD space. 'Variable' is generally recommended.
• Video Quality: Adjusts picture clarity. A 'medium' setting (represented by 3 green squares) is recommended for a balance between quality and HDD space.
• Frame Rate: Setting the frame rate between 12-15 fps is recommended to save HDD space and ensure smooth playback without choppiness.
• Max Bitrate Mode: Allows choosing between preset bitrate values or customizing them. 'General' setting is recommended.
• Max Bitrate (KBPS): The selected bitrate for video streaming.
• Max Bitrate Recommended: The DVR's recommended bitrate based on other parameters.
• Record Audio: Turns audio recording on or off. This option is available for IP cameras only if they have a connected microphone.
• Video Stream: Allows switching between 'Main Stream' and 'Sub Stream' (requires a restart).
• Input Resolution: Displays the resolution of the video stream from the camera.
• Recording Time (days): Indicates the remaining recording time based on HDD capacity and recording parameters.

Recommended Recording Parameters Table:

Sub Stream Setup:

The Sub Stream is used for streaming on mobile devices and displaying multiple cameras locally. Unlike the Main Stream, the Sub Stream resolution can only go up to 4CIF.

If upload speed is insufficient, consider lowering the frame rate, bitrate, or resolution for smoother mobile app viewing.

8. Configuring the Mobile App

Hikvision DVRs, NVRs, and IP Cameras can be accessed using the iVMS-4500 application.

The app is available for download from the APP STORE (iPhone/iPad) and PLAYSTORE (Android). It is also available for WINDOWS MOBILE devices (Nokia Phones and tablets).

Download and launch the app. The first time the app is launched, a tutorial screen will appear, which can be skipped.

App Navigation and Setup:

1. Launch the app. You can skip the initial tutorial if desired.
2. Access the main menu using the 'MENU' BUTTON or view devices via the 'DEVICES' BUTTON.
3. To add a new device, tap the 'ADD' BUTTON (often a '+' icon).
4. Enter the device information in the 'ENTER THE INFO' screen.
5. Select the 'REGISTER MODE'. If you are using Hikvision DDNS, change this mode to HiDDNS.

Device Configuration Details:

• Alias: A friendly name for the device in your address book (e.g., 'Home Office').
• Register Mode: Select the appropriate mode (e.g., HiDDNS, IP Server).
• Server Address: The address for the DDNS service (e.g., www.hik-online.com).
• Device Domain: The domain name you created during DDNS setup.
• User Name: The DVR's/NVR's username (default 'admin').
• Password: The DVR's/NVR's password (default '12345').
• Camera No.: Initially set to '1'. After saving, this number will update to reflect the total number of cameras connected to the DVR/NVR.

Tap the 'SAVE' BUTTON to save the configuration. The 'START LIVE VIEW' button will initiate the live camera stream.

9. Playing Back Recorded Video

Access recorded footage through the playback feature.

To initiate playback:

1. Navigate to MENU → PLAYBACK.
2. Select the desired camera from the list.
3. Choose the desired date from the calendar. Days with recorded footage will be highlighted.
4. Select the desired time of playback using the timeline or the 'Jump to Time' feature.
5. Press the PLAY button to begin playback.

The 'Full Screen' button allows you to view playback in full screen, enabling multi-channel playback.

10. Making a Backup

You can back up recorded video clips to a USB flash drive or USB HDD.

Steps to make a backup:

1. Insert a USB FLASH Drive or USB HDD into an available USB port on the DVR.
2. Navigate to MENU → PLAYBACK.
3. Select the desired camera, date, and the beginning time of the incident.
4. Click 'START CLIPPING'.
5. Select the ending time of the incident.
6. Click 'END CLIPPING' (this button functions as both start and end clipping).
7. Click 'SAVE CLIP'.
8. Repeat steps 1-7 for any additional clips you wish to back up.
9. Click 'CLIPS EXPORT'.

After pressing 'CLIPS EXPORT', a new window will appear listing all saved clips. Select the desired clips for export. If multiple clips from the same camera are selected, they can be stitched together.

Click 'EXPORT' to transfer the selected clips to your USB device. After the backup is complete, safely remove the USB drive.