RG10 Series Wireless Remote Controller

TABLE OF CONTENTS

INTRODUCTION

This service manual provides the necessary information to use the service functions on the RG10 series wireless remote controller. Use the TABLE OF CONTENTS to locate a desired topic.

Fig. 1 - RG10A(B2S)/BGEFU1
Fig. 2 - RG10B(B1)/BGEFU1
Fig. 3 - RG10L(2HS)/BGEFU1
Fig. 4 - RG10A5(B1)/BGCEFU1
Fig. 5 - RG10A4(B1)/BGEFU1

NOTE: Remote part number can be found on the back of the wireless remote.

TYPE: RG10

HANDLING THE REMOTE CONTROLLER

Remote Controller Location

Keep the remote controller within a distance where its signals can reach the indoor unit's receiver (not to exceed 26 ft. (8m)).

Fig. 6 - Remote Controller Location

Replacing Batteries

The remote controller uses two alkaline dry batteries (AAA).

  1. Slide the battery compartment cover off, according to the arrow direction, then replace the old batteries with new batteries.
  2. Insert the new batteries. Ensure the batteries are installed correctly, based on their (+) and (-) polarities.
  3. Slide the battery compartment cover back into position.

NOTES:

Fig. 7 - Remove the back cover

Remote Controller Specification

Table 1 - Parts List
MODELSRated VoltageSignal Receiving RangeEnvironment
RG10L(2HS)/BGEFU1
RG10A(B2S)/BGEFU1
RG10B(B1)/BGEFU1
RG10A5(B1)/BGCEFU1
RG10A4(B1)/BGEFU1
3.0V (dry batteries AAA)26 ft. (8m)23°F (-5°C) ~ 140°F (60°C)

FUNCTION BUTTONS

Before you use your new system, familiarize yourself with the remote controller. The following is a brief introduction of the remote controller.

ON/OFF
Turns the unit on or off.
TEMP ∧
Increases temperature in 1°F (0.5°C) increments. Max. temperature is 86°F (30°C).
NOTE: Press together ✓ & buttons at the same time for 3 seconds will alternate the temperature display between the °C & °F.
SET
Scrolls through operation functions as follows: Breeze away()→Active clean()→Fresh()→Sleep()→Follow Me(8)→AP mode ()→ Breeze away() → The selected symbol flashes on the display area, press the OK to confirm.
TEMP ∨
Decreases temperature in 1°F (0°C) increments. Min. temperature is 60°F (16°C).
FAN SPEED
Selects fan speeds in the following order: AU→20% → 40%-60%→80% → 100%. Press the TEMP ∧ or ∨ to increase/decrease the fan speed in 1% increments.
SWING
Starts and stops the horizontal louver movement. Hold down for 2 seconds to initiate vertical louver auto swing feature.
MODE
Scrolls through operation modes as follows: AUTO → COOL → DRY → HEAT → FAN
Eco Intelligent eye
Use to detect inhabitant's activities in the room to save energy.
OK
Use to confirm the selected functions.
TIMER
Set the timer to turn unit on or off
ECO/GEAR
Press to enter the energy efficient mode in a sequence of the following: ECOGEAR(75%) → GEAR(50%)→ Previous setting mode →ECO
HUMIDITY
Adjust the room humidity during Dry operation in a range of 35%~85%. Press to increase the humidity in 5% increments. NOTE: After setting, the humidity settings appear on the screen.
LED
Turns the indoor unit's LED display and air conditioner buzzer on and, off, which creates a comfortable and quiet environment. If you press and hold LED for 5 seconds, it displays the return air temperature at the unit versus the set point temperature.
BOOST
Enables the unit to reach the preset temperature in shortest possible time.
Fig. 8 - Remote Controller

NOTE: To alternate between °C and °F, buttons must be pressed gently, otherwise the remote will not recognize the command.

REMOTE CONTROLLERS

Fig. 9 - RG10A(B2S)/BGEFU1
Fig. 11 - RG10A5(B1)/BGCEFU1
Fig. 10 - RG10B(B1)/BGEFU1
Fig. 12 - RG10A4(B1)/BGEFU1
Fig. 13 - RG10L(2HS)/BGEFU1

Accessing the INQUIRY Mode

  1. Simultaneously press ON/OFF and FAN SPEED for 8 seconds.
    1. The remote is now in the INQUIRY mode.
    2. The remote control remains in the INQUIRY mode for 1 minute if no other button is pressed.
    3. While in the INQUIRY Mode, the remote display cancels all icons except AUTO, COOL, DRY, HEAT and Battery Strength.
    4. The remote control digital display defaults to 0 upon entering the INQUIRY mode.
    5. In the INQUIRY mode, each digital code (from 0 to 30) is accessed by pressing the UP or DOWN arrows.
    6. The INQUIRY information appears on the high wall indoor unit display in approximately 1 second after accessing the digital code. Press OK to send as well.
    7. In the INQUIRY mode, all other buttons and operations are invalid except for UP, DOWN and OK or the operation to exit the INQUIRY mode.

Remote Controller Service Mode Functions

Note: While in the INQUIRY mode, refer to the following instructions to enter SERVICE mode for the applicable codes.

Below is a list of INQUIRY modes and serviceable functions.

  1. Before using the remote's service functions, turn OFF the indoor unit with the remote.
  2. Turn OFF the power to the outdoor unit for 2 minutes. Turn the power back ON.
  3. Remove the batteries from the remote and wait for the remote screen to clear. Within 30 seconds of replacing the batteries, use UP or DOWN to scroll through the INQUIRY modes.
  4. To enter the SERVICE mode for an applicable INQUIRY mode, press ON/OFF for 2 seconds.
  5. After SERVICE adjustments have been made, press ON/OFF for 2 seconds to exit the SERVICE mode and return to the INQUIRY mode.
  6. Once operations in the INQUIRY mode are complete, press ON/OFF and FAN SPEED for 2 seconds to exit. All buttons on the remote controller are disabled for 60 seconds.
  7. To ensure changes are locked, power down the outdoor unit for three (3) minutes after all the service mode changes are made.

SERVICE INQUIRY CODES

Table 1 - Service and Inquiry Codes (Sheet 1 of 3)
CODEINQUIRYINQUIRY DESCRIPTIONSERVICE/ INQUIRYFOR SERVICE, PRESS ON/OFF FOR 2 SECONDS TO:SELECTION GUIDE/NOTES
0Error Code CheckSERVICE AND INQUIRYReview error memory function. Displays "Ch". Press OK to send the query error code memory.0. Memory settings are off
1. Memory settings are on
1T1Indoor Ambient TemperatureSERVICE AND INQUIRYChange the power off memory selection. This feature determines whether the unit memorizes the set conditions prior to a power failure. Displays "Ch". Press OK to return the current setting. Press UP or DOWN to cycle through settings 1 and 0.1. Stop the fan
2. Minimum fan speed
3. Set speed
4. intermittent fan-off 4 minutes/on 1 min
5. Terminate after run time of 10 mins
6. Terminate after run time of 15 mins
7. Terminate after run time of 20 mins
8. Terminate after run time of 30 mins
9. Terminate after run time of 40 mins
10. Terminate after run time of 50 mins
11. Terminate after run time of 60 mins
2T2Indoor Coil TemperatureSERVICE AND INQUIRYChange the option to control the indoor fan operation after reaching the set temperature. Displays "Ch". Press OK to return the current setting. Press UP or DOWN to cycle through settings 1 through 11. Next, press OK to confirm the selection.CH - COOLING and HEATING: AUTO, COOLING, DRY, HEATING and FAN modes available
HH - HEATING Only: HEATING and FAN modes available
CC-COOLING without AUTO: COOLING, DRY and FAN modes available
nU - COOLING and HEATING without AUTO: COOLING, DRY, HEATING and FAN modes available
3T3Outdoor Coil TemperatureSERVICE AND INQUIRYChange the option to control the COOLING and HEATING modes available for use on the unit. Press UP or DOWN to cycle through the settings CH, HH, CC or nU. Press OK to confirm.Only available on ducted/40MBAA units.
Refer to the ducted/40MBAA installation manuals for Fan performances at varying static pressures for airflow settings.
4T4Outdoor Ambient TemperatureSERVICE AND INQUIRYChange the selection of the lowest set temperature.
NOTE: Temperature range is 60°F ~ 75°F (16°C~24°C).
Press UP or DOWN to select temperature setting. Press OK to confirm.
5TP (T5)Compressor Discharge TemperatureSERVICE AND INQUIRYChange the selection of the highest set temperature.
NOTE: Temperature range is 77°F ~ 86°F (25°C ~ 30°C).
Press UP or DOWN to select the temperature setting. Press OK to confirm.
6FTCompressor target frequencyINQUIRY ONLYChange the static pressure selection.
7FrCompressor run frequencyINQUIRY ONLY
8dLUnit amperageSERVICE AND INQUIRYDisplays "Ch". Press OK to return the current setting. Press UP or DOWN to cycle through settings 0 through 4 or AF (constant air volume test). Press OK to confirm.Multiple the display number by 8 to calculate the actual RPM
9UoUnit voltageINQUIRY ONLY
10SnCapacity test (special usage)INQUIRY ONLY
11SsNot availableINQUIRY ONLY
Table 1 - Service and Inquiry Codes (Sheet 2 of 3)
CODEINQUIRYINQUIRY DESCRIPTIONSERVICE/ INQUIRYFOR SERVICE, PRESS ON/OFF FOR 2 SECONDS TO:SELECTION GUIDE/NOTES
12PrIndoor fan speedSERVICE AND INQUIRYChange the heating frequency lower limit selection. Displays "Ch". Press OK to return the current heating minimum frequency limit selection code. Press UP and DOWN to select the minimum heating frequency limit value. Press OK to confirm.The value is measured in dBm. The display values are 0, 1, 2, 3 and 4 (4 is the highest and 0 is the lowest)
13LrElectronic Expansion Valve (EEV) openingSERVICE AND INQUIRYChange the maximum operating frequency of T4 Cooling Only intervals. Displays "Ch". Press OK to return the current operating frequency code of the T4 Cooling Only intervals. Press UP or DOWN to select the limit value and then press OK.Available in INQUIRY mode for the high tier/new mid tier units that have an RH sensor.
14irIndoor fan speedINQUIRY ONLYMultiple the display number by 8 to calculate the actual RPM
15HURelative Humidity Setpoint compensation temperatureINQUIRY ONLY
16TTDust concentration (not used)INQUIRY ONLY
17dTINQUIRY ONLY
18WIFIWi-Fi signal strengthINQUIRY ONLYChange the cooling frequency upper limit selection in Hz. Displays "Ch". Press OK to return the current frequency limit. Press UP or DOWN to select the preferred frequency upper limit value (in Hz). Press OK to confirm.For example, the unit may be factory set to fluctuate between 40 and 84 Hz. If set to 50, the unit will now be limited to operating between 40 and 50 Hz.
19Not availableSERVICE ONLY
20OTIndoor fan target frequencySERVICE AND INQUIRYChange the heating frequency upper limit selection in Hz. Displays "Ch"; press OK to return the current frequency limit. Press UP or DOWN to select the preferred frequency upper limit value (in Hz). Press OK to confirm.For example, the unit may be factory set to fluctuate between 40 and 84 Hz. If set to 50, the unit is limited to operating between 40 and 50 Hz.
21Cooling Temperature CompensationSERVICE ONLYChange the cooling temperature compensation value. Displays "Ch". Press OK to return the current temperature compensation value code. Press UP or DOWN to select the cooling temperature difference compensation value. Press OK to confirm.This setting is used to adjust for temperature differences due to the height of the unit install. The offset value can be set at a range of -6° to +6°.
22Heating Temperature CompensationSERVICE ONLYChange the heating temperature compensation value. Displays "Ch". Press OK to return the current temperature compensation value code. Press UP or DOWN to select the heating temperature difference compensation value. Press OK to confirm.This setting is used to adjust for temperature differences due to the height of unit installation. The offset value can be set at a range of -6° to +6°.
23Maximum Cooling Fan SpeedSERVICE ONLYChange the maximum cooling fan speed setting as it relates to RPM. Displays "Ch". Press OK to return the current maximum cooling fan speed setting. Press UP or DOWN to select the maximum cooling fan speed. Press OK to confirm.For example, the unit may be factory set to fluctuate between 300 and 1000 RPM. If set to 800, the unit is limited to operating between 300 and 800 RPM.
Table 1 - Service and Inquiry Codes (Sheet 3 of 3)
CODEINQUIRYINQUIRY DESCRIPTIONSERVICE/ INQUIRYFOR SERVICE, PRESS ON/OFF FOR 2 SECONDS TO:SELECTION GUIDE/NOTES
24Minimum Cooling Fan SpeedSERVICE ONLYNOTE: Changing this setting is not recommended as it may trigger unit protection protocols.
Displays "Ch". Press OK to return the current minimum cooling fan speed setting. Press UP or DOWN to select the minimum cooling fan speed. Press OK to confirm.
For example, the unit may be factory set to fluctuate between 300 and 1000 RPM. If set to 500, the unit is limited to operating between 500 and 1000 RPM.
25Maximum Heating Fan SpeedSERVICE ONLYChange the maximum heating fan speed setting as it relates to RPM. Displays "Ch". Press OK to return the current maximum heating fan speed setting. Press UP or DOWN to select the maximum heating fan speed. Press OK to confirm.For example, the unit may be factory set to fluctuate between 300 and 1000 RPM. If set to 800, the unit will now be limited to operating between 300 and 800 RPM.
26Minimum Heating Fan SpeedSERVICE ONLYNote: Changing this setting is not recommended as it may trigger unit protection protocols.
Displays "Ch". Press OK to return the current minimum heating fan speed setting. Press UP or DOWN to select the minimum heating fan speed. Press OK to confirm.
For example, the unit may be factory set to fluctuate between 300 and 1000 RPM. If set to 500, the unit is limited to operating between 500 and 1000 RPM.
27Not available
28---Not available
29---Not available
30---Not available
Models: SG-RG10-01, RG10 Series Wireless Remote Controller, RG10 Series, Wireless Remote Controller

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