eufy RoboVac Owner's Manual

For FAQs and more information, please visit: www.eufylife.com

Important Safety Instructions

⚠️ WARNING SYMBOLS USED: This is the safety alert symbol. This symbol alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.

This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
Children should be supervised to ensure they do not play with this device.
Cleaning and maintenance shall not be performed by children without adult supervision.
This device is only to be used with the power supply unit provided.
The plug must be removed from the socket-outlet before cleaning or maintaining this device.
This device contains the battery that is only replaceable by skilled persons.
This device must be disconnected from the supply mains when removing the battery.
For the purposes of recharging the battery, only use the detachable power supply unit provided with this device.
The battery must be removed from this device before this device is disposed of. To remove the battery from this device, first remove the screws on the bottom, then remove the main PCB and unscrew the battery cover using a screwdriver. Remove the battery by disconnecting the quick connector.
The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
This device is for indoor use only. Do not use outdoors or on wet surfaces.
This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
Store and operate this device in room temperature environments only.
Clean with a cloth dampened with water only.
Do not use this device to pick up anything that is burning or smoking.
Do not use this device to pick up spills of bleach, paint, chemicals, or anything wet.
Before using this device, pick up objects like clothing and loose paper. Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If this device passes over a power cord and drags it, an object could be pulled off a table or shelf.
If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
Do not place anything on top of this device.
Be aware that this device moves around on its own. Take care when walking in the area where this device is operating to avoid stepping on it.
Do not operate this device in areas with exposed electrical outlets on the floor.
Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and this device. Use only on hard floor surfaces or low-pile carpet.
This device has been designed to be used on floors without scratching them. We still recommend that you test this device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.
Use only attachments recommended or described in this manual.
Do not handle plug or appliance with wet hands.
Do not use without dust bag and/or filters in place.
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

Notice: This symbol on the device or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio / TV technician for help.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

IC Statement: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Declaration of Conformity: Hereby, Anker Innovations Limited declares that the product type T2108/T2109/T2110/T2112/T2116/T2119/T2126 is in compliance with Directives 2014/35/EU & 2014/30/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.eufylife.com/

GB Declaration of Conformity: Hereby, Anker Innovations Limited declares that the product type T2108/T2109/T2110/T2112/T2116/T2119/T2126 is in compliance with the following Directives: The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012, Electromagnetic Compatibility Regulations 2016, Electrical Equipment (Safety) Regulations 2016. The full text of the UKCA declaration of conformity is available at the following internet address: https://www.eufy.com

About Your RoboVac

What's in the Box

RoboVac
Charging Base
Remote Control (requires 2 AAA batteries)
Power Adapter
Cleaning Tool
Side Brushes (x4)
Additional Filter
Cable Ties (x5)
Owner's Manual & Other Documents

RoboVac Anatomy

A. Top & Side

Components include: Auto cleaning Start/Stop button, Bumper, Infrared sensor, Dust collector release button.

B. Bottom

Components include: Charging contact pins, Drop Sensor, Battery compartment, Brush guard, Rolling brush, Main power switch (On/Off), Swivel wheel, Side brushes, Wheels.

C. Dust Collector

Components include: Dust collector, Filter, Dust collector release button.

D. Suction Inlet

Components include: Dust collector, Suction inlet.

E. Charging Base

Components include: Drop Sensor, Wheels, Status light, Power cord storage compartment, Power socket, Charging contact pins.

Using Your RoboVac

Important Tips Before Use

Remove power cords and small objects from the floor that may entangle RoboVac. Use supplied cable ties to organize wires.
Fold tasseled edges of area rugs underneath to prevent tangling. Avoid cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm as they may cause RoboVac to malfunction.
Keep RoboVac away from spaces lower than 2.87 in/73 mm to prevent RoboVac from getting stuck. Place a physical barrier if necessary.
Keep RoboVac away from wet areas.
RoboVac may climb on objects less than 0.63 in/16 mm in height. Remove these objects if possible.
Anti-drop sensors prevent RoboVac from tumbling down stairs. They may work less effectively if dirty or used on carpeted/reflective/very dark-colored floors. Place physical barriers to block off areas where RoboVac may fall.

Preparation

Install the side brushes before use.
Remove the sticker next to the power switch, and the foam blocks beside the bumper before use.
Place the Charging Base on a level surface and against a wall.

Charge Your RoboVac

RoboVac has a pre-installed rechargeable battery that must be fully charged before use.

RoboVac returns to the Charging Base automatically at the end of a cleaning cycle or when its battery is running low.

Method 1: Attach RoboVac to the Charging Base

Align RoboVac's charging pins with the charging pins on the base.

Method 2: Use the remote control

Press the button on the remote control to return RoboVac to the Charging Base.

Note: Install the Charging Base in a location RoboVac can easily access, against a wall, and on a hard-level surface. Always keep the Charging Base plugged in. Turn off the main power switch if RoboVac will not be used for a long period; recharge at least once every 6 months to preserve battery lifespan.

Start / Stop Cleaning

Ensure the main power switch on the bottom of RoboVac is turned ON.
Press the button on RoboVac or the Ⓐ button on the remote control to start cleaning in Auto Mode.
Press the button on RoboVac or the Ⓐ button on the remote control to stop cleaning.

Select a Cleaning Mode

RoboVac optimizes its cleaning path by selecting different cleaning modes automatically until cleaning is complete. This is the most commonly used cleaning mode.

Press the button on RoboVac or the Ⓐ button on the remote control to start cleaning in Auto Mode.

RoboVac will return to the Charging Base automatically when the battery level becomes low or when RoboVac finishes cleaning. By default, RoboVac starts in Auto cleaning mode when it is turned on.

BoostIQ™ Feature

When the BoostIQ™ feature is enabled, RoboVac automatically increases suction power if it detects stronger power is needed to ensure the best clean. BoostIQ™ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce total cleaning time but increase noise level. You can disable this feature if the noise disturbs you. This feature only works in Auto and Quick cleaning modes.

In Auto or Quick cleaning mode, press the ⏏ or ⏌ buttons on the remote control repeatedly to adjust the suction power level. The corresponding icon is displayed on the remote control.

Icon	Suction Power Level
Standard	Standard power (default)
BoostIQ™	Automatically switches between Standard and Enhanced power
Max	Maximum power

When RoboVac starts cleaning in Auto or Quick mode next time, it will clean according to the suction power level previously selected.

Spot Cleaning

RoboVac intensively cleans a specific area in a spiral pattern for 2 minutes, useful for concentrated dust or debris.

Press the ⏆ button on the remote control to start cleaning in Spot Mode.

Quick Cleaning

RoboVac will automatically stop cleaning after 30 minutes and return to the Charging Base. Recommended for cleaning small rooms or areas to save time and power.

Press the ⏆ button on the remote control to start quick cleaning mode.

Edge Cleaning

RoboVac reduces its speed when it detects a wall and follows it to ensure edges are cleaned thoroughly. It cleans for 20 minutes and returns to the Charging Base.

Press the ⏇ button on the remote control to start cleaning in Edge Mode.

Manual Cleaning

Direct RoboVac to clean a particular area using the directional buttons on the remote control.

Use the directional buttons: ⏏ (Move forward), ⏌ (Turn left), ⏍ (Turn right), ⏏ (Move backward).

Set Time and Scheduled Cleaning

Set Time

Make sure the time is set correctly to your local time before setting a scheduled cleaning.

Ensure the main power switch on the bottom of RoboVac is turned ON.
Press the ⏏ button on the remote control. The time will blink on the display.
Press ⏏<> to set the "hour" and "minute". Note: Make sure AM/PM is set correctly.
Press the ⏏ or ⏏ button to save the setting. RoboVac will beep ONCE to indicate the time has been set.

To ensure the time is set successfully, make sure RoboVac is turned on. You will hear a beep when the time has been set.

Set a Scheduled Cleaning

You can schedule RoboVac to start cleaning at a specified time. To cancel a previously scheduled cleaning, press and hold the ⏏ button for 3 seconds until RoboVac beeps twice and disappears.

Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section "Set Time" for how to set the time.

Ensure the main power switch on the bottom of RoboVac is turned ON.
Press the ⏏ button on the remote control. :: will blink on the display.
Press ⏏<> to set the "hour" and "minute". Note: Make sure AM/PM is set correctly.
Press the ⏏ or ⏏ button to save the setting. RoboVac will BEEP ONCE to indicate the schedule has been set.

To ensure the schedule is set successfully, make sure RoboVac is turned on. You will hear a beep when the schedule has been set.

Cleaning and Maintenance

For optimal performance, follow the instructions below to clean and maintain RoboVac regularly. The cleaning/replacement frequency will depend on your usage habits of RoboVac.

RoboVac Part	Cleaning Frequency	Replacement Frequency
Dust Collector / Filter	After each use	Every 6 months or after every 50 rounds of cleaning
Rolling Brush	Once every week (Twice a week if you have a pet)	Every 6-12 months
Side Brushes	Once every month	Every 3-6 months (or when visibly worn)
Brush Guard	Once every month	Every 3-6 months (or when the silicone rubber strip on the brush guard becomes visibly worn)
Sensors	Once every month	N/A
Charging Pins	Once every month	N/A
Swivel Wheel	Once every month	N/A

Clean the Dust Collector and Filter

Press the dust collector release button to pull the dust collector out.
Open and empty the dust collector.
Take out the filter.
Rinse the filter thoroughly with water. (Allow 1 minute for rinsing). Note: Do not use a brush, hot water, or any detergent to clean the filter.
Air-dry the filter completely before next use. You may change to use the other filter if the original one is not completely dry. (Allow 24 hours for drying).
Put the filter back into the dust collector.
Push the dust collector back into the main unit.

Clean the Rolling Brush

Pull on the release tabs to unlock the brush guard.
Lift the rolling brush to remove.
Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
Press down to snap the brush guard into place.

Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clean them regularly.

Remove the side brushes.
Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.

Note: Only use the side brushes when they are completely dry. To protect your wooden or carpeted floor, our side brushes are made of soft materials and may become curled after used for some time, but it will not affect the cleaning effect.

Replace the Side Brushes

The side brushes may become bent or damaged after being used for a period of time. Follow the instructions below to replace them.

Pull off the old side brushes and snap the new ones into place.

Clean the Sensors and Charging Pins

To maintain the best performance, clean the drop sensors and charging pins regularly.

Dust off the drop sensors and charging contact pins using a dry cloth or cleaning brush.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.

Pull out the swivel wheel.
Clean any hair or debris wrapped around the wheel or entangled inside the wheel cavity.
Reinstall the wheel and push in until it clicks into place.

Note: Do not clean the swivel wheel with water.

Troubleshooting

Problems	Solutions
RoboVac cannot be activated.	Make sure the main power switch is in the ON position. Make sure the battery is fully charged. Replace the batteries (2 AAA) in the remote control. Make sure the remote control is within range (16 ft/5 m) of RoboVac. If you still have trouble, turn off the main power switch and then turn it back on.
The remote control does not work.	Replace the batteries in the remote control. Make sure RoboVac is turned on and fully charged.
RoboVac stops working suddenly.	Check if RoboVac is trapped or stuck on an obstacle. Check if the battery level is too low. If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
You cannot schedule cleanings.	Make sure the main power switch on the bottom of RoboVac is turned on. Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. Check if RoboVac's power is too low to start cleaning.
Suction power is weak.	Check if any obstructions are blocking the suction inlet. Empty the dust collector. Check if the filter is wet due to water or other liquid on the floor. Air-dry the filter completely before use.
RoboVac cannot be charged.	Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base. Dust off the charging contact pins with a dry cloth. Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.
RoboVac cannot return to the Charging Base.	Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back. Clean the charging contact pins.

Error Tones

Problems	Solutions
The rolling brush does not rotate.	Clean the rolling brush. Check if the rolling brush and brush guard have been installed properly.
RoboVac's movements or travel path are abnormal.	Clean the sensors carefully with a dry cloth. Restart RoboVac by turning the power switch off and on.
RoboVac's cleaning time becomes shorter or is less than 100 minutes.	Make sure RoboVac is fully charged (indicated by a solid blue LED light) before cleaning. The cleaning time will be affected by the suction mode and floors/carpets to be cleaned: Standard suction mode (on hardwood floors): approx. 100 minutes of cleaning BoostIQ™ mode (on carpeting): approx. 60 minutes of cleaning Max suction mode (on medium-pile carpets): approx. 40 minutes of cleaning If your cleaning time is much less than the time mentioned above, contact eufy customer service for help.

Error Tones (Beeps and Indicator Lights)

When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on RoboVac will be solid or flashing.

Error Tone	Cause	Solution
One beep	RoboVac is stuck and one of the wheels is not making contact with the floor (hanging in mid-air). RoboVac may be in an extremely large room and the bumper is not registering obstacles. RoboVac's bumper is stuck.	Restart cleaning in a new location. Tap RoboVac's bumper several times to dislodge any debris that may be trapped underneath.
Three beeps	RoboVac can get stuck in the following scenarios: When RoboVac does not have enough power to reverse when on the edge of a staircase that is covered by a rug. When RoboVac tries to reverse due to exposure to strong sunshine, but cannot reverse due to physical barriers in the way. When RoboVac reverses due to exposure to strong sunshine, but continues to be exposed to strong sunshine after reversing for 3 seconds.	Restart cleaning in a new location. Use a physical barrier to block off the problem area.
Four beeps	RoboVac's power level is too low.	Manually charge RoboVac for at least 5 hours.
Solid red indicator light	RoboVac's left/right wheel is stuck. RoboVac's side brush is stuck. RoboVac's suction fan is stuck. RoboVac's rolling brush is stuck.	Turn off RoboVac and remove any hair or debris from the left/right wheel. Turn off RoboVac and remove any hair or debris from the side brush. Turn off RoboVac, then remove and empty the dust collector. Make sure the suction inlet is not blocked by any hair or debris. Turn off RoboVac and remove any hair or debris from the rolling brush.

Specifications


Input	19 V 0.6 A
Battery Voltage	DC 14.4 V
Power Consumption	40 W
Battery Type	Li-ion 2600 mAh
Dust Collector Capacity	0.6 L
Cleaning Time	Max. 100 mins
Charging Time	300-360 mins
Input	19 V 0.6 A
Output	19 V 0.6 A

Customer Service

For FAQs and more information, please visit www.eufylife.com.

Email: support@eufylife.com

Live chat: www.eufylife.com

Customer service hotline:

(US/CA) +1 (800) 994 3056
(UK) +44 (0) 1604 936200
(DE) +49 (0) 69 9579 7960
(中国) +86400 0550 036
(日本) +81034455 7823

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

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