VideoManager 14.6.7

VideoManager 14.6.7 - Motorola Solutions

10/03/2021. Motorola Solutions ... Initiating manual device upgrades used to be very slow and if multiple upgrades were initiated at the same time, the web UI ...

VideoManager 14.6.7

10/03/2021. Motorola Solutions VideoManager release notes - 14.6.7. ... Initiating manual device upgrades used to be very slow and if multiple upgrades were initiated at the same...

VideoManager 14.6 - Motorola

VM-20815 The instructions on the Companion App setup QRCode page were missing. VM-20649 The "add attachment" dialog would sometimes appear unexpectedly in the incident: editor if you pressed return in another field. ... 10/03/2021 Motorola Solutions VideoManager release notes - 14.6.7 ...

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VideoManager 14.6.7 - Release Note
Changes since 14.6.5
New feature: Encrypted exports An export profile can now be configured to produce encrypted exports. When you download an export produced with this profile option enabled, you must enter a passphrase. The browser will then download a ZIP file containing the export file(s) which is AES256 encrypted with the specified passphrase. This can be opened by any ZIP extraction tool which supports AES256 encryption.
Minor enhancements and bug fixes (Motorola Solutions VideoManager) Issue Id Summary
VM-20969 The device field trip sometimes showed spurious entries.
VM-21105 The battery report would fail to generate intermittently. VM-21147 Newly added DockControllers did not use the global touch assign charge criteria by default.
VM-21118 Added a new column to the operator activity report to indicate the total duration of all evidential recordings.
Changes since 14.6.4
Minor enhancements and bug fixes (Motorola Solutions VideoManager) Issue Id Summary
VM-20956 Evidence exports which were performed on grid workers did not correctly include media fields in templates.
VM-20914 Under certain circumstances, the service could fail to restart if it was stopped during a filespace evacuation.
VM-20948 The error details in the export details dialog were not cleared if you retried a failed export job.
Changes since 14.6.4
Minor enhancements and bug fixes (Motorola Solutions VideoManager) Issue Id Summary
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VM-20658 The charge criteria for assigning devices can now be configured individually for each DockController.

VM-20576 You can now import video files recovered during device repair/servicing if recovered videos have been provided by your service provider.

VM-20753

If a user used RFID touch assign while the device allocated to them was docked and downloading, then no device was allocated, but the RFID reader showed a green light. Their allocated device is now assigned to them in this situation.

VM-20642 Device power logs are now retained for up to 2 years, to assist support in diagnosing battery problems.

VM-20801 The DockController details page was not correctly showing the current bandwidth rule or auto upgrade status.

VM-20815 The instructions on the Companion App setup QRCode page were missing.

VM-20649 The "add attachment" dialog would sometimes appear unexpectedly in the incident editor if you pressed return in another field.

VM-20666 The "match text" search on incidents and videos now only includes custom fields configured for use in this search - previously it searched all textual custom fields.

VM-20676 The "match text" search on videos now matches on the video filename.

Changes since 14.5.4

New feature: Shift-long field trips An operator may wish to dock their RFID-assigned camera during a break in their shift, in order to charge the battery. However, the system can be configured so that only fully charged devices can be assigned with RFID. In this case, the operator will be assigned a new camera after their break, and their original camera will be unavailable for use until after it has fully charged. In order to support this kind of usage, you need more cameras than operators.
However, you can now enable the "shift-long field trips" option. If you enable this option, then, when possible, an operator will be assigned their original camera after a break, even though that camera may not be fully charged - on the basis that the camera should have enough charge to last the rest of their shift. A fully charged camera is only required at the start of a shift. This behaviour can increase the number of cameras available for assignment by other operators.
In this mode, when an operator docks a camera, the operator will have "affinity" with that camera until they re-assign the camera or until the camera is fully charged. You can view/delete this affinity in the user edit dialog.

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New feature: Full user export report You can now export all information about users, including all user relationships and Wifi networks in the "full export export" report. This report is formatted such that it is suitable to be passed as an input file to the user import tool running against another system.
New feature: DockController assignment groups If you have multiple DockControllers located near each other in a single location, you can now configure all the DockControllers to share a single RFID reader, rather than requiring one RFID reader per DockController.
New feature: Video scheduled deletion date You can now view the scheduled deletion date for a video file in the video details page. You can filter the video list to show videos which will be deleted in the near future. And you can configure the dashboard to show a list of videos belonging to the logged in user which will be deleted soon.
New feature: OpenAPI documentation You can now view and download OpenAPI documentation for the many parts of the VideoManager API. This should make it easier for developers to integrate with the Motorola Solutions VideoManager API to perform automated tasks, e.g. copying video information to/from another system. Separate documentation and samples are available for using the API.
Config change: Download limit bitrate Motorola Solutions VideoManager limits the number of concurrent downloads in progress in order to manage the load on the server. In previous releases, this limit was configured as a maximum number of downloads. However, in many environments, the available network bandwidth varies greatly between different locations, and this resulted in sub-optimal server and network utilisation while the system was performing many downloads from slower locations.
The download limit is now configured in megabits/second, so when downloading from locations with slower networks, the system initiated more downloads in an attempt to keep the load on the network and the server constant. Note that this relies on DockController rate limits being configured.
Finally, for customers using grid download workers, the download limit is now automatically adjusted to match available capacity as grid workers go online and offline.
New feature: Simplified configuration of advanced deployment features Two features, SQLServer database usage and grid configuration, are now configured in the user-interface instead of being configured by textual settings files. Grid workers are now connected to the grid using a single command on the grid worker machine and then all other configuration is done via the web UI. A system can now be configured to use a SQLServer database server as part of the initial setup screen in the web UI.
Terminology: Video ID The unique identifier for a video or media file is now referred to as the "Video ID" - it was previously called the "URN". There is now also a concept of a "Recording ID", which will be the same for all videos
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in a recording.
Minor enhancements and bug fixes (Motorola Solutions VideoManager) Issue Id Summary

VM-20168 An ArcGIS mapping server can now be used as a source for maps.

VM-20316 Fixed an installer bug which caused the configured username and password for the Windows service to be reset on upgrade under certain circumstances.

VM-20189 The recording identifier for a recording is now shown on the video details screen, along with a link allowing you to find all the videos in the recording.

VM-20190 You can now search for videos matching a specific recording ID.

VM-20457

There is a new "Preview Features" page under settings, which allows experimental features to be enabled or disabled. This tab is only visible to users with permission to access the "Advanced Settings File" settings screen.

VM-20371 Videos and incidents can now be owned by users or groups.

VM-20371 You can now view the status of DockControllers connected to sites in the central manager Web UI.

VM-20529 It is now possible to use anonymous incident links when "playback reason auditing" is enabled.

VM-20445 Initiating manual device upgrades used to be very slow and if multiple upgrades were initiated at the same time, the web UI could appear to be hung.

VM-20198 The DockController page can now optionally show details of DockControllers attached to sites.

VM-20519 OAuth2 single-sign on can now correctly check if a user is a member of the required group when there are large numbers of groups OR membership is via an intermediate group.

VM-20451 When entering an email address for a self-service password reset, the email address is now case-insensitive.

VM-20391

The system would previously allow import of certain poorly structured MP4 files but would then be unable to play them back. The system now detects and corrects the structure of the MP4 on import.

VM-20356 Advanced search strings can now specify dates in UTC by including the 'Z' suffix in the date.

VM-20491 When creating an audit report, the report is now filtered by date to match the audit log filter in effect when the report was created.

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VM-20433 The user licence agreement was poorly formatted when the user viewed the licence agreement.
VM-19003 Improvements have been made to the layout of the licence page. Deleting a licence now warns you what effect deleting the licence will have.
VM-19003 The display of "owner" and "device" in the clips of an incident accessed via an anonymous link has been made clearer.
VM-20524 Import of files larger than 5GB (reports or videos) would fail if storage was an S3 filespaces. Similarly, extremely large reports could fail to generate when using S3 storage.
VM-20531 The battery report now only reports at most a single "bad battery" row per VB400 device.
VM-20175 The service will now automatically restart if it encounters an out-of-memory condition and has been up for more than 10 minutes.
VM-20426 Exports would fail when using an encrypted resources filespace and a grid export server.
VM-20417 Fixed a crash which could occur when the server was under heavy load for video playback.
VM-20422 Downloading a file with spaces in its name would result in incorrect characters in the filename in the browser.
VM-20310 A new API for reading the audit trail has been added which should make it easier to get a "feed" of audit changes.
VM-20296 The Bluetooth pairing dialog for a user now shows the user's Bluetooth MAC address.
VM-20458 The deletion policy report now uses consistent date formatting styles.
VM-20401 When exports fail due to an unexpected internal exception, details of the exception are now available in the web UI.
VM-20497 You can no longer set up custom fields of type "auto delete" or "computed" for recording incident deletion reasons.
VM-20496 You can no longer configure custom fields of type "auto delete" or "computed" as columns in the incidents page.
VM-20483 If a grid worker can connect to the master, but fails to start up, the error is now displayed in the grid status screen.
VM-18806 Storage screen shows the usage of a filespace as more than 100% if the backups don't fit in the filespace.
VM-20429 The deletion policy change report sometimes showed poorly formatted reasons for why a video would not be deleted.
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VM-20324 An RFID scan for a disabled user now audits that the RFID scan failed because the user is disabled; previously it audited a misleading message.
VM-20411 When auditing a video playback reason, the audit log message did not always include field names in the text correctly.
VM-20485 The deletion policy page now only shows the link for downloading the deletion policy change summary if you actually edit something on the page.
VM-20419 The media web server will now start returning errors if it is flooded with requests rather than crashing/running out of memory.
VM-20364 The confirmation message when editing web server settings showed unwanted HTML tags.
VM-20257 The icons for collapsing and expanding child incidents in an incident collection don't always display correctly.
VM-20409 Fixed intermittent error which could occur while starting the Administrator application.
VM-20327 DockController auto upgrade could fail if a DockController was manually upgraded.
VM-20330 Deleting an API key or user will now instantly log out all sessions for the API key or user.
VM-20293 Added preview support for Tetra radio integration.
VM-20119 Using the full screen text editor in the login settings page caused layout issues on the page.
VM-20329 API keys created with the "incident_manipulator" API key role can now view and edit non-public incident fields.
VM-20492 HTTP requests with malformed dates now produce status code 400 instead of status code 500.
VM-20432 Form validation did not display correctly when attempting to create a video bookmark in an incident.
VM-20371 You can now specify a group name when filtering the video or incident list by owner.
VM-20556 You can now refer to the "operator" of a video or incident in the advanced search box.
VM-20550 You can now use the "isOwnedBy(name)" function in the advanced search box.
VM-20566 Connection and disconnection of grid workers is now audited.
VM-20578 Failed upload jobs no longer produce unclearable system warnings on sites.
VM-20431 Fixed the validation for the "Minimum Auto-Delete Age" field on the Reports page.
VM-20246 Fixed the validation for the 'Default Expiry Time' field on the Sharing Policy page when using IE-11.
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VM-20247 Added missing validation for the "verification expiry time" on the self-service settings page. VM-20319 It was not possible to login with Azure AD OAuth2 if a user agreement was configured. VM-20228 If a Wifi profile was exported from one system and imported into another, then the imported
copy would incorrectly have "(copy)" appended to its name. VM-20414 ONVIF API no longer advertises non-existent "audio outputs". VM-20665 Entering a value in the video search "match text" field when you have no textual media fields
are defined, caused video search to hang. VM-20297 The Bluetooth MAC address range used by VB400 cameras is now configurable. VM-20285 The user licence agreement (shown on first install) has been updated.

New role permissions Permission

Section

Notes

View scheduled deletion date (of video; 4 permissions)

Video Permissions/Video -

Search by scheduled deletion date

Video Permissions/Video -

View videos scheduled to be Video Permissions/Video deleted on dashboard

View device affinity (of user; User Permissions/User 2 permissions)

Clear user device affinity (of User Permissions/User user; 2 permissions)

View/edit grid configuration Advanced

-

Permissions/Settings

Access OpenApi resources Advanced

-

Permissions/API

On upgrade, granted to System Administrator
System Administrator
System Administrator
System Administrator
System Administrator
roles which can view/edit advanced settings file System Administrator

Earlier changes
See the V14.5.x release notes for earlier changes.

Known issues

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VB400 Bluetooth and Wifi are incompatible WiFi streaming and download over WiFi cannot be used on a VB400 when it is configured to connect to the VB Companion App over Bluetooth.
DockController assignment groups with overriden device settings If you set up multiple DockControllers to share a single RFID reader, then you must ensure that all the DockControllers in the group share the same RFID assignment charge criteria (these can now be overridden for each DockController). If the charge criteria for the DockControllers in the group are not the same, then you may unexpectedly be unable to assign a device in some circumstances.
Cannot Compute File Hash for Audit Log Search when using Internet Explorer In the audit log screen, it is possible to filter the audit log by the SHA-256 of the file. On most browsers, the page lets you select a local file and the page then computes the hash of the file. This function isn't available in Internet Explorer. However, you can still search by file hash if you know the SHA-256 hash of the file you are searching for. If you need to compute the SHA-256 hash of a file on Windows, you can do it using the "certutil" command-line tool on Windows, e.g. "CertUtil -hashfile <filepath> SHA256".
Large Numbers of Incident Clip Counts The system performs poorly when more than 200 incident clips are created in a single incident. You should not create incidents with more than this many clips. Some functions may not work properly if this limit is exceeded, e.g. export may fail.
Upgrade notes
Software assurance requirement for upgrade In order to upgrade to this version from an older version, you must have software assurance coverage up to 01 October 2020. If you are upgrading from a version older than 10.2, then you must upgrade to 10.2 and install software assurance before installing this version.
Data storage location change The default data storage location is now c:\ProgramData\Motorola Solutions\VideoManager for a new installation. If you upgrade from a version of Motorola Solutions VideoManager older than 14.5.0, you will already have data stored in c:\ProgramData\Edesix\VideoManager. In this case, the system continues to use the data in c:\ProgramData\Edesix\VideoManager (which might include your database, configuration and/or filespace data), but all log files are written to c:\ProgramData\Motorola Solutions\VideoManager\pss-service-logs.
VB400 Device downgrades restricted It is no longer possible to downgrade a VB400 device running 14.3.3 (or later) firmware to a firmware version earlier than 14.3.3.
Central manager site upgrades When upgrading a central manager installation, replication of certain configuration settings from the central manager to sites (including EdgeControllers) will not occur until those sites are upgraded.
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If you use any of the "Shared configuration settings" - on the Auto-fetch settings page - to replicate configuration information to sites, then the site will use out-of-date configuration information until upgraded to the minimum required version for that setting. Configuration changes made on the central system will have no effect until the site is upgraded.
The following table shows the minimum required version of Motorola Solutions VideoManager running at the site in order for each shared configuration setting to replicate correctly.

Shared configuration setting

Minimum compatible site version

Keys

5.1.0

Roles & Password Rules

6.4.0

Users

14.5.0 **

User Groups

14.0.0

Device Profiles

6.4.1

Deletion policies

6.4.0

User-defined fields

14.1.0 if you enable playback reason auditing

14.0.0 if you define any tag list fields

6.4.0 otherwise

Device states and locations

10.0.0

** - users can be replicated to sites running 7.0.1 to 14.4.x, but an incompatibility warning will be shown and bluetooth pairing information will not be replicated.

Supported platforms
Motorola Solutions VideoManager is supported on the following platforms:
 Windows 8.1 Pro & Enterprise 64-bit  Windows 10 Pro & Enterprise 64-bit  Windows Server 2012 Essentials, Standard & Datacenter  Windows Server 2012 R2 Essentials, Standard & Datacenter  Windows Server 2016 Essentials, Standard & Datacenter **  Windows Server 2019 Essentials, Standard & Datacenter **
* - USB attached devices are not supported on Windows Server 2016 and later.

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Note that accessing the Motorola Solutions VideoManager web application from a web browser running on a Windows Server desktop is not supported. However, Windows Server can be used for running the Motorola Solutions VideoManager service.

Supported browsers
The Motorola Solutions VideoManager web application is supported on the following browsers:
 Microsoft Internet Explorer 11 (Windows 7/8.1/10) **  Microsoft Edge 14+ (Windows 10)  Firefox 47+ * (Windows 7/8.1/10)  Chrome 48+ (Windows 7/8.1/10, MAC OS X v10.10)
The security settings of your browser may prevent some features of the Motorola Solutions VideoManager web application from working correctly. In particular, some browsers may silently prevent the download of files from the Motorola Solutions VideoManager web application. Adding Motorola Solutions VideoManager web application to the list of trusted websites will normally fix this.
Accessing the Motorola Solutions VideoManager web application from a web browser running on a Windows Server desktop is not supported.
* When using Firefox on Windows, you may need to run Windows Media Player once to install codecs before video playback will work. Firefox video playback only works if the operating system provides an MP3 codec.
** When using Internet Explorer, audio is not supported on Device live view page.

Supported device firmware
We do not support assignment of devices running firmware older than version 6.0. These devices will still connect but only for the purposes of upgrading them.

Included device firmware
This release of Motorola Solutions VideoManager includes the following firmware:

VB200/VB300 firmware VB400 firmware VT firmware DockController firmware

V14.4.4 V14.6.7 V14.6.6 V14.6.2

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