da Vinci Super 3D Printer User Manual

This manual provides instructions for the correct and safe use of the da Vinci Super 3D Printer. It covers the printer's functions, maintenance, and operation.

Safety Precautions

Read the product manual and safety precautions carefully before using, operating, or installing the product.

Important Notes

  • Weight Warning: This product is heavy; do not attempt to lift it alone. [⚠️]
  • Stability: Do not use the printer on soft surfaces or inclined planes, as it may fall, tip over, or cause damage or injury.
  • Environment: Avoid using the printer in dusty, high-humidity, or outdoor environments.
  • Ventilation: While the printing process may produce a non-toxic odor, it is recommended to use the printer in a well-ventilated area to maintain a comfortable environment.
  • Electrical Safety: Keep children away from the product and power cable to prevent injury or electric shock. [⚠️]
  • Power Adapter: Use only the genuine power adapter and cable to prevent product damage or user injury due to voltage differences.
  • Object Placement: Do not place any containers on top of the printer. Liquids could spill into the unit, causing electric shock or malfunction.
  • Cleaning Agents: Do not wipe the printer with alcohol or flammable solutions, as this may lead to unexpected accidents.
  • Transportation: Do not move or transport the printer while it is powered on.
  • Operation Safety: During operation, avoid placing hands inside the printer to prevent burns or injuries from hot components or moving parts.
  • Cooling: Do not touch printer components without allowing them to cool down, as they can become very hot during operation.
  • Obstructions: Do not place objects within the printer's operational range, as parts move and heat up.
  • Maintenance: Perform only the maintenance procedures described in this manual. For any other issues, contact the support center.

Trademarks

All trademarks and registered trademarks mentioned in this manual are the intellectual property of their respective owners.

Product Description

This section describes the da Vinci Super 3D Printer and its included accessories.

Printer Overview

The printer features:

  • 1. 5-inch Touch Panel: For user interface interaction.
  • 2. Feeder: Where filament is loaded.
  • 3. Platform: The build surface.
  • 4. Filament Holder: Holds the filament spool.
  • 5. Print Head: Houses the nozzle and extrudes filament.
  • 6. Power Socket: For connecting the power cable.
  • 7. USB Port: For connecting USB drives or other devices.
  • 8. Power Button: To turn the printer on/off.
  • 9. USB Port (for WiFi): For wireless connectivity.

Included Accessories

  • USB Memory: Includes XYZware Pro software, printer user manual, and XYZware Pro user manual.
  • PLA Filament: Standard filament for printing.
  • Power Cable: To connect the printer to a power source.
  • USB Cable: For wired connection or data transfer.
  • Guide Tube: Guides the filament to the feeder.
  • Sub-feeder: An additional feeder, particularly for flexible filaments.
  • Wireless Device: For Wi-Fi connectivity.
  • Top Cover: Protects the printer's internal components.
  • Platform Tape: Applied to the build platform for better adhesion.

Maintenance Tools Precautions

  • Maintenance tools are intended for adult use. Store them out of reach of children. Improper use or maintenance can lead to printer damage or personal injury. [⚠️]
  • Always ensure the heated components have cooled down before performing maintenance.
  • After printing, use the scraper to remove objects from the print platform.
  • Platform tape can be reused but should be replaced when worn.
  • Clean regularly to prevent filament residue from affecting print quality or printer operation.

Repair and Service

When sending the product for warranty repair, it is recommended to use the original packaging. Keep the original packaging after unpacking. Using non-original packaging may result in unexpected damage, which will be subject to paid service, regardless of the warranty period.

Unboxing and Setup

Follow these steps to unbox and set up your da Vinci Super 3D Printer.

  1. Remove the outer plastic wrap and PP bands.
  2. Remove the top lid of the box.
  3. Remove the top box and packing materials.
  4. Remove the inner box.
  5. Remove the accessories box.
  6. Place the printer on a stable workbench or flat surface. Note: The printer is heavy; do not attempt to move it alone.
  7. Remove any securing tape from the printer.
  8. Open the door and remove cushioning material and tape.
  9. Use nippers to remove the upper binding bands and packing material.
  10. Insert the tube's end through the top cover and into the extruder.
  11. Insert the remaining tube end securely into the feeder module.
  12. Plug in the power cable.
  13. Turn on the power; unboxing and setup are complete.

Product Specifications

SpecificationDetails
Printing TechnologyFFF (Fused Filament Fabrication)
Body Size (W*D*H)511*581*670 mm
Body Weight35.5kg
Print Size (W*D*H)With Sub-feeder: 290 x 290 x 290 mm
With General Feeder: 300 x 300 x 300 mm
Pitch (mm)0.05-0.4
Auto FeederYes
Platform HeatingYes
Auto CalibrationYes
Nozzle Diameter (mm)0.4
Compatible MaterialsABS / PLA / TPE / Tough PLA / PETG, open-filament
LanguageMultilingual
Communication MethodUSB 2.0/WiFi
Printing SoftwareXYZware Pro
Compatible File Formats.stl/.3w
Supported OSWindows 7+ / Mac OS X 10.10~10.12

Touch Panel Menu, Functions, and Display Information

Main Menu

The main menu provides access to:

  1. USB Print Menu: For printing files from a USB drive.
  2. Filament Load/Unload: For managing filament.
  3. Settings: For configuring printer options.

USB Print Menu

This menu allows you to print files directly from a USB memory stick without using a computer.

[Screenshot description: A screen showing a list of files on a USB drive, with options to select and print.]

Filament Load/Unload

This function allows you to load or unload filament, including temperature detection for third-party materials.

[Screenshot description: The filament menu showing current filament status (e.g., 128/250 M), with Load and Unload buttons.]

Settings

The Settings menu is divided into two pages:

  • Page 1: Platform Settings (Print-Bed), Print Head Settings (Print-Head), Filament Settings (Filament), Wireless Settings (Wi-Fi), Language Settings (Language), and Display Settings (Display).
  • Page 2: Sound Settings (Sound), Statistics (Statistics), Model Information (Model), Version Information (Version), Legal Information (Legal Info), and Reset options (Reset).

[Screenshot description: Two pages of the Settings menu, showing various configuration options like Wi-Fi, Language, Sound, Version, etc.]

Operation and Instructions

USB Printing

  1. Insert the USB memory stick into the printer.
  2. Select 'USB Print' from the main menu.
  3. Choose the file (.3w file) you wish to print.
  4. Review the file information and press the 'PRINT' button.

[Screenshot description: Steps showing inserting USB, selecting USB print, choosing a file, and the print information screen with a large 'PRINT' button.]

Filament Loading (Load)

  1. Mount the filament spool so it unwinds in a clockwise direction.
  2. Select 'Filament Load/Unload' from the main menu.
  3. Choose 'Load'.
  4. Confirm the action.
  5. Insert the filament into the feeder.
  6. The nozzle will heat up to 240°C (for PLA from XYZprinting), and loading will begin.
  7. Once the filament is successfully extruded from the nozzle, press 'Check' to confirm loading is complete.

[Screenshot description: Steps showing filament spool mounting, UI for load selection, confirmation prompt, insertion into feeder, nozzle heating, and loading complete confirmation.]

Filament Unloading

  1. Select 'Filament Load/Unload' from the main menu.
  2. Choose 'Unload'.
  3. Confirm the action.
  4. The nozzle will heat up to 210°C, and unloading will begin.
  5. Once unloading is complete, press 'Check'.

[Screenshot description: Steps showing UI for unloading selection, confirmation prompt, nozzle heating, and unloading complete confirmation.]

Filament Refill (Refill)

The da Vinci Super offers a refill function for when filament runs low during printing.

  1. During printing, select the filament icon.
  2. Select 'Filament Refill' and confirm. The print will pause.
  3. The nozzle will heat up, and the current filament will be unloaded.
  4. Replace the filament with a new one (refer to loading instructions) and press 'Proceed'.
  5. The nozzle will heat up again, and you can insert the new filament into the feeder.
  6. Confirm that filament is being extruded from the nozzle and press 'Check'.

[Screenshot description: Steps showing the refill process, including pausing the print, unloading old filament, inserting new filament, and confirming extrusion.]

Settings

Temperature Settings

The da Vinci Super supports third-party filaments and allows adjustment of nozzle and platform temperatures based on material properties.

  • Auto Detect: When using genuine XYZprinting filament, the printer automatically detects the NFC chip on the spool to adjust nozzle, platform, and unloading temperatures.
  • Manual Settings: Users can manually adjust nozzle, platform, and unloading temperatures based on material and print requirements.

[Screenshot description: UI screens showing temperature settings, including Auto-Detect and Manual adjustment options for Print-Bed, Nozzle, and Nozzle (Unloading). A table details the adjustment ranges.]

Platform (Print-Bed) Settings

This section covers calibration and Z-offset adjustments.

Calibration

  1. Select 'Calibration' from the Print-Bed settings.
  2. Confirm the start of calibration.
  3. The printer will perform automatic calibration, raising the platform and measuring three points with the nozzle.
  4. Once calibration is complete, press 'Check'.

[Screenshot description: UI screens showing the Calibration menu, the 'Start Calibration?' prompt, and the 'Calibrating' process with visual indicators.]

Z-offset (Z-offset)

After calibration, adjust the Z-offset to ensure proper filament extrusion.

  1. Move the print head to the center of the platform. The recommended distance to the platform is the thickness of a business card.
  2. A larger value increases the distance; a smaller value decreases it.
  3. Once adjusted, press 'Check' to complete the calibration.

[Screenshot description: UI screens showing the Z-offset menu with a value adjustment and a confirmation prompt.]

JOG Mode (Jog Mode)

This function allows manual control of the platform and print head movement.

  • 1. Home Position: Returns the printer to its home position before operation.
  • 2. X-axis Movement: Moves the print head along the X-axis.
  • 3. Y-axis Movement: Moves the print head along the Y-axis.
  • 4. Z-axis Movement: Moves the platform along the Z-axis.

[Screenshot description: UI screen for Jog Mode showing directional controls for X, Y, and Z axes, and a visual of the home position.]

Nozzle (Print-Head) Settings

Nozzle Cleaning

Before cleaning the nozzle, unload filament and remove the guide tube.

  1. Select 'Clean Nozzle' and confirm.
  2. The platform will rise, and the nozzle will move to a standby position. [CAUTION: High temperature.]
  3. Insert the cleaning wire from the top to push out residual material.
  4. Use a brush to remove any remaining material from the nozzle tip.
  5. Use tweezers or a cleaning wire to clean the nozzle.
  6. Once cleaning is complete, press 'DONE'.

[Screenshot description: Steps showing the nozzle cleaning process, including UI prompts, nozzle movement, and physical cleaning actions.]

Nozzle Replacement

The da Vinci Super nozzle has a ventilation cover that can be adjusted for different materials (closed for PLA/PETG, open for ABS/TPE).

  1. Select 'Change Nozzle' from the Print Head settings.
  2. Perform the replacement if necessary.
  3. Wait for the print module to move to the standby position.
  4. The standby position is shown in the diagram.
  5. Turn off the printer before replacing the module.
  6. Replace the module from the top of the unit.
  7. Press the white button to detach the extruder.
  8. Hold the extruder and detach the cable.

[Diagram description: Steps for removing and installing the extruder and nozzle module, including detaching cables and pressing release buttons.]

Filament

Refer to the 'Filament Load/Unload' section for details on managing filament.

Wireless (Wi-Fi)

Preparation

  • Network printing is primarily for internal networks (Intranet). Ensure the printer and computer are on the same network segment and connected to the same Access Point.
  • Wireless settings are configured via XYZware Pro. Install XYZware Pro beforehand.
  • Refer to the manufacturer's documentation for detailed instructions on connecting to a wireless LAN Access Point.
  • The supported channel width for wireless printing is 20MHz. Consult your Access Point's manual for adjustment methods.
  • Ensure the wireless LAN network is enabled.
  • The device supports the following encryption methods; password entry is required during printer connection setup.

Adding Wireless Connection

  1. Select 'Wi-Fi' from the Settings menu.
  2. Press 'ADD'. The printer will automatically scan for nearby wireless networks (Access Points).
  3. Select the wireless network you wish to connect to.
  4. Enter the password.
  5. Once connected successfully, press 'Check'.

[Screenshot description: Steps showing Wi-Fi selection, network scanning, network list, password entry, and successful connection confirmation.]

XYZware Pro Connection

Verify the connection with XYZware Pro.

  1. Launch XYZware Pro and select the 'Printer Monitor' option at the bottom right.
  2. Click 'Connect by IP' and enter the printer's IP address (obtainable from the printer's display).
  3. Confirm the file transfer; setup is complete.

[Screenshot description: UI of XYZware Pro showing the printer monitor, IP connection dialog, and a confirmation that the printer is connected.]

Language (Language)

You can change the printer's display language via Settings > Language. Supported languages include Traditional Chinese, Simplified Chinese, English, Japanese, German, Italian, Spanish, and French.

[Screenshot description: The Language selection screen showing English, Japanese, and Spanish options.]

Display (Display)

The Display settings allow you to configure the screen's standby time. Options include 1, 2, 3, 5 minutes, or 'never'.

[Screenshot description: The Display settings screen showing options for standby time.]

Sound

You can adjust the touch panel operation sounds.

[Screenshot description: The Sound settings screen with ON/OFF toggles.]

Statistics

The Statistics function records the printer's usage history, including:

  • Uptime
  • Nozzle replacement count and usage time
  • Last calibration record
  • Filament usage record
  • Print job records

[Screenshot description: Various Statistics screens showing Uptime, Nozzle usage, Last Calibration, Filament usage, and Print Job completion.]

Reset

  1. To restore factory default settings, select 'Factory Reset' and confirm.

[Screenshot description: The Reset screen with a 'Factory Reset' option and a confirmation prompt.]

Printing

Transfer print files using the 'XYZware Pro' printer driver.

Connect the printer to your computer via USB cable and install 'XYZware Pro'.

Supported File Formats:

  • .stl, .3w file import
  • .3w file conversion
  • .stl file saving
  • Print settings, file transfer
  • Print list
  • Display language settings, color preview
  • Version check, update, access to homepage
  • Zoom in/out of preview
  • Change preview perspective
  • Move model position
  • Rotate model orientation
  • Enlarge/reduce model size
  • Display model-related information
  • Delete model
  • Printer temperature information, filament information, print progress confirmation

XYZware Pro is compatible with Windows 7 and later, and Mac OS 10.8 and later. Install it from the included disk or download from the XYZprinting official website: http://jp.xyzprinting.com.

After launching the software, click 'Import' to load your model file. Use 'File Conversion' to adjust print settings for desired speed and quality. Click 'Print' to slice the model and start the printing process.

For updates, operating instructions, and technical support, visit the XYZprinting official website: http://jp.xyzprinting.com.

[Screenshot description: The XYZware Pro interface showing a 3D model and various tool icons for import, conversion, settings, and printing.]

Part Installation

Sub-feeder (Front-feeding Motor)

  • The sub-feeder is specifically for flexible materials (TPE). Unload filament and turn off the power before installing.
  • TPE filament must be used with the sub-feeder; do not use it with the general feeder.
  • The sub-feeder may become hot (above 50°C) during printing; do not touch it.
  1. Cut the filament tip at a 45-degree angle.
  2. Insert the filament tip through the guide tube and top cover, release the feeder lever, and insert about 3 cm of filament.
  3. Insert the guide tube into the sub-feeder and attach the sub-feeder to the top of the print module.
  4. Connect the cable.
  5. Press the white button and align the sub-feeder with the filament inlet to insert the filament.
  6. Confirm the filament enters the inlet and press to secure it. Installation is complete.

[Image description: Steps showing filament cutting, insertion through tubes, connecting the sub-feeder, and securing it.]

Laser Module (Laser Engraver, Optional)

Please read this manual carefully before using, operating, installing, or replacing the laser module.

Product Appearance

  • Cooling Fan: Dissipates heat from the module.
  • Laser Nozzle: Where the laser beam exits.
  • Cable Socket: For connecting the module.

Laser Engraving Materials

Supported Materials: Paper, Cardboard, Leather, Wood, Plastic.

Caution: Avoid materials with bright colors, glossy surfaces, or dark/gray colors for optimal results. Plastics like PP, ABS, and PE can be engraved. Ensure the target surface is flat and level with the module for best results. Avoid engraving warped or curved objects.

Installation/Replacement Method

If filament is loaded, unload it first and select 'Change Nozzle' before installing the laser module. Then, turn off the printer's power.

Extruder Removal: Press the white button on the back of the extruder to detach it. Gently push the spring around the feed port and remove the filament guide tube. Press the harness connector and detach the cable.

  1. Laser Module Installation: Connect the flat cable to the laser engraver (ensure correct orientation).
  2. Align the laser engraver with the bracket and secure the holder.

[Image description: Steps showing laser module connection and mounting, and extruder removal.]

Laser Engraving Software Features

After installing the laser module, open the 'XYZware Pro' software. Select the 'Laser Engraving Function' from the top right toolbar. Import your image file, edit and set engraving effects, and start the engraving process.

Function Description:

  • Users can select 'Vector' or 'Pixel' engraving modes.
  • Adjust engraving speed, number of layers, contour detection sensitivity, and color depth sensitivity.

Engraving Task Interruption and Cancellation:

  • PAUSE: Temporarily stops the task.
  • RESUME: Resumes the engraving task.
  • CANCEL: Aborts the laser engraving task.

Product Specifications (Laser Module)

SpecificationDetails
Laser Wavelength450nm±5nm/-10nm InGaN
Laser Efficiency350mW ± 10%
Laser ClassificationClass 3B
Laser Beam Diameter≤ 1mm
Engraving Size28.5 x 28.5 cm
Laser Operation ModeCW (Continuous Wave)
Compatible File FormatsJPG / PNG / GIF / BMP

Support

If your printer encounters issues, consult the troubleshooting section below. If problems persist, contact the support center.

Error Codes and Solutions

Service codes displayed on the printer or software interface indicate specific issues. Refer to the table below for explanations and solutions.

Service CodeIssueSolution
0010Nozzle Heating Problem - Slow HeatingUnplug and re-plug the cable, then restart.
0011Nozzle Heating Problem - Heating FailureUnplug and re-plug the cable, then restart.
0013Nozzle Heating Problem - Temperature AnomalyUnplug and re-plug the cable, then restart.
0014Nozzle Heating Problem - Exceeding Specified TemperatureUnplug and re-plug the cable, then restart.
0030X-axis FailureCheck cable connections for the cable, sensor, and motor.
0031Y-axis FailureCheck cable connections for the cable, sensor, and motor.
0032Z-axis FailureCheck cable connections for the cable, sensor, and motor.
0050Internal Communication Error / Memory ErrorRestart the printer.
0052Print Head Memory ErrorReplace the print head.

Repair and Service

For warranty repair services, use the original packaging. Keep the original packaging after unpacking. Using non-original packaging may result in unexpected damage, which will be subject to paid service, regardless of the warranty period.

NCC Information

This product complies with the Low Power Radio-Frequency Devices Management Law.

  • Article 12: Devices with obtained type approval are permitted for use without a license. However, it is prohibited for licensed businesses, merchants, or users to alter frequency, increase transmission power, or modify features without authorization.
  • Article 14: The use of low power radio-frequency devices must not interfere with lawful communication. If interference is detected, immediately cease use. Lawful communication refers to radio communication regulated by communication rules. Low power radio-frequency devices must not affect lawful communication, industrial, scientific, medical, or other equipment, nor be affected by them.

XYZprinting Japan Website

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da Vinci SUPER User Manual JP Adobe PDF Library 15.0 Adobe InDesign CC 2015 (Windows)

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