Mpow H19 IPO Active Noise Cancelling Bluetooth Headphones

Quick Start Guide

Hello, Nice to meet you on Amazon! We have sorted out some problems of Mpow H19 IPO Active Noise Cancelling Headphones that you may concerned about, hope it can help you.

About Noise Cancelling Function

Q1: Why can I still hear people talking?
A1: Noise canceling technology is mainly for low-frequency noise such as some car engines, airplane cabin noise or city traffic. Note: Vocal & high-frequency noise can't be eliminated.

Q2: Why is the sound quality of my headphones not very good with ANC on?
A2: Noise cancelling technology eliminates most of the ambient noise by generating reversed sound waves, allowing us to hear more pure and undisturbed sounds. At some level, people may feel that the sound quality is not as good as expected.

Q3: Is there a separate switch for noise reduction?
A3: Yes, you can turn on the ANC button when you need it.

Description of visual: A split image showing a noisy city street scene on the left, and a woman relaxing in a grassy field on the right, both with headphones. The left side depicts sound waves before noise cancellation, and the right side shows them after, indicating a reduction in noise. The text "Active Noise Cancellation" is displayed at the bottom.

About Bluetooth Connection

Q1: How to connect with phone/computer?
A1: 1. With your headphones powered off, long press the Bluetooth button for 5 seconds until Red & Blue lights flash alternately.
2. Turn on the Bluetooth of your device and find "MPOW H19 IPO" to connect.

Q2: Can the Headphones be connected to TV?
A2: If your TV has Bluetooth Function, you can connect directly. If not, then you need a Bluetooth Transmitter to connect.

Q3: How to Clear Pairing Record?
A3: With your headphones powered on, press and hold the Volume "+" & "-" buttons simultaneously. You will hear two beeps and the headphones will re-enter pairing mode.

About Charging

Fast Charge Function: Charge 10 mins can get 2 hours playtime. The headphone will be off when charged. Turn off ANC when not in use to avoid battery exhaustion.

Description of visuals: Three circular images showing a person relaxing, a person jogging, and a person on a plane, each with headphones. Text indicates playtime: "45 hours (ANC only)", "30 hours (Bluetooth only)", and "15 hours (ANC + Bluetooth)". Another image shows headphones next to a laptop, with text "Fast Charge & Long Battery Life" and "10 mins Charge = 2 hrs Playback".

About Wearing

Q1: How to make wearing more comfortable?
A1: Mpow H19 IPO headphones weigh only 8.47 oz (240 g), lighter than other headphones on the market. This makes them more comfortable to wear. The adjustable headband suits different individuals to provide appropriate and comfortable wearing. Please take off the headphones every 2 hours to allow your ears to relax, for better hearing enjoyment and to keep your head comfortable.

About Microphone

Q1: Why can't people hear my voice?
A1: Please use the microphone function in Bluetooth mode. The microphone function cannot be used in wired mode.

About Missing Parts

Q1: What if the headphones arrived broken or missing parts?
A1: Sorry for the problems caused. Please kindly contact customer service to get all parts.

Description of visual: A woman wearing headphones and smiling while holding a smartphone. Sound wave graphics are displayed, indicating high and low voice frequencies. Below this, the "Package Contents" are shown: Mpow H19 IPO Active Noise Noise Cancelling Bluetooth Headphones, a Carrying Pouch, a USB Charging Cable, and an Audio Cable.

Specification

  • Bluetooth Version: V5.0
  • Operation Range: 33Ft (10M)
  • Microphone: CVC 8.0 noise reduction
  • Music/Talk Time: Up to 35H (ANC OFF)
  • Battery Capacity: 500mAh
  • Charging Time: Around 3H
  • Quick Charge: 10mins charge get 2 hours playtime
  • Frequency: 20HZ-20KHZ
  • Lightweight: only 240g (8.47oz)

Notes

  • Tip 1: If you want to connect the headphones to your TV (No Bluetooth Function), you need to use a SEPARATE Bluetooth transmitter.
  • Tip 2: Please turn off ANC when not in use to save power.
  • Tip 3: Human voices cannot be eliminated entirely but their volume can be reduced.

If you have any questions, please do not hesitate to contact us on Amazon or send an email to support@xmpow.com.

Have a wonderful day! ^_^

Best Regards,
Mpow Customer Service

DREAM. EXPLORE. INSPIRE

Models: H19 IPO, Active Noise Cancelling Headset, Headset

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