Reolink Quick Start Guide

Content

• What's in the Box
• Camera Introduction
• Connection Diagram
• Set up the Camera
• Mount the Camera
• Troubleshooting
• Specification
• Notification of Compliance

What's in the Box

• Camera: A dome-shaped security camera.
• Antenna *: An external antenna for wireless connectivity.
• Waterproof Lid: A component to protect camera connections.
• Power Adapter *: A device to supply power to the camera.
• 1M Ethernet Cable: A 1-meter cable for network connection.
• 4.5M Power Extension Cable *: A 4.5-meter cable to extend power supply.
• Mounting Hole Template: A guide for drilling holes during installation.
• Surveillance Sign: A sign indicating the presence of surveillance.
• Quick Start Guide: This document.
• Pack of Screws: Fasteners for mounting.
• Mounting Wrench: A tool for assembly.

? NOTE: The power adapter, antennas, and 4.5m power extension cable only come with WiFi cameras. Quantity of accessories varies with the camera model purchased.

Camera Introduction

WiFi Camera

Mount: The adjustable base for attaching the camera.
Built-in Mic: Integrated microphone for audio recording.
Lens: The optical component for capturing images.
Infrared Lights: LEDs for night vision.
Antenna: External component for wireless signal.
Waterproof Lid: Protective cover for connections.
Power Port (Optional): Connection for power supply.
Reset Button: Button to restore factory settings (press for about 10 seconds).
Network Cable: Port for wired network connection.
SD Card Slot: Slot for memory card storage.

PoE Camera

Mount: The adjustable base for attaching the camera.
Built-in Mic: Integrated microphone for audio recording.
Lens: The optical component for capturing images.
Infrared Lights: LEDs for night vision.
Waterproof Lid: Protective cover for connections.
Power Port (Optional): Connection for power supply.
Reset Button: Button to restore factory settings (press for about 10 seconds).
Network Cable: Port for wired network connection (PoE capable).
SD Card Slot: Slot for memory card storage.

Connection Diagram

Before initial setup, connect the camera to a LAN port on your router using an Ethernet cable. Then, use the power adapter to power on the camera.

For PoE Camera: Power the camera with a PoE Switch, Injector, Reolink PoE NVR, or a DC 12V power adapter (not included in the package).

The diagram shows a router, camera, power adapter, network cable, and power cable.

Set up the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

On Smartphone

Scan to download the Reolink App from the App Store or Google Play.

On PC

Download the Reolink Client from: https://reolink.com > Support > App & Client.

? NOTE: For WiFi cameras, follow onscreen instructions for WiFi configuration. For PoE cameras connected to a Reolink PoE NVR, set up via the NVR interface.

Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Avoid pointing the camera at a glass window to prevent glare from infrared LEDs, ambient lights, or status lights, which can degrade image quality.
• Do not place the camera in a shaded area and point it towards a well-lit area. For best image quality, ensure similar lighting conditions for the camera and the subject.
• Clean the dome cover periodically with a soft, clean cloth for optimal image quality.
• Ensure power ports are protected from water, moisture, and dirt.
• While the camera has IP waterproof ratings for rain and snow, it is not designed for underwater use.
• Do not install the camera where rain or snow can directly hit the lens.
• The camera can operate in extreme cold down to -25°C. It generates heat when powered on, so you may power it indoors for a few minutes before outdoor installation.

Install the Camera

1. Place the mounting template on the ceiling and drill holes at the indicated locations.
2. Use the mounting wrench to unscrew the dome cover.
3. Screw the camera base to the ceiling.
4. Loosen the two screws on the sides of the camera to adjust the viewing angle.
5. Tighten the screws and screw the dome cover back onto the camera.

? NOTE: The installation methods shown are for the PoE camera but also apply to the WiFi camera.

Troubleshooting

Camera is not Powering on

If your camera is not powering on, try the following solutions:

For PoE Camera

• Ensure the camera is properly powered. PoE cameras should be powered by a PoE switch/injector, a Reolink NVR, or a 12V power adapter.
• If connected to a PoE device, try connecting to another PoE port.
• Try using a different Ethernet cable.

For WiFi Camera

• Plug the camera into a different power outlet.
• Power the camera using another working 12V 1A DC adapter.

If these steps do not resolve the issue, contact Reolink Support.

Picture is not Clear

If the camera's picture quality is not clear, try the following:

• Check the camera dome cover for dirt, dust, or spiderwebs, and clean it with a soft, clean cloth.
• Position the camera in a well-lit area, as lighting conditions significantly affect picture quality.
• Upgrade the camera's firmware to the latest version.
• Restore the camera to factory settings and check again.

Specification

Hardware Features

• Infrared Night Vision: Up to 30 meters (95ft)
• Day/Night Mode: Auto switchover
• Angle of View: Horizontal: 90°~31°, Vertical: 67°~24°

General

• Dimension: 133x100 mm
• Weight: 685g
• Operating Temperature: -10°C to +55°C (14°F to 131°F)
• Operating Humidity: 10% to 90%

For more specifications, visit https://reolink.com.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

? NOTE: The following notes are only for WiFi cameras. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC RF warning statement: The device has been evaluated to meet general RF exposure requirements. The device shall be installed and operated with a minimum distance of 20cm between the radiator and body.

Simplified EU Declaration of Conformity

Reolink declares that the WiFi camera is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The PoE camera is in compliance with Directive 2014/30/EU.

Correct Disposal of This Product

♻️ Disposal: This marking indicates that the product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty, valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

? NOTE: If you are not satisfied with the product and plan to return it, it is strongly suggested to reset the camera to factory default settings before returning.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

End User License Agreement

By using the Product Software embedded on the Reolink product, you agree to the terms of this End User License Agreement ("EULA"). Learn more: https://reolink.com/eula/.

ISED Radiation Exposure Statement (For WiFi Version)

The WiFi camera complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Operation of this device is restricted to indoor use only (W52 band).

French: Le fonctionnement de cet appareil est limité à une utilisation en intérieur uniquement (W52 band).

Technical Support

For technical assistance, visit the official support site and contact the support team before returning products: https://support.reolink.com.

Radio Transmitter Approval

This radio transmitter [IC: 26839-2201E] has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

French: Cet émetteur radio [IC: 26839-2201E] a été approuvé par Innovation, Sciences et Développement économique Canada pour fonctionner avec les types d'antenne énumérés ci-dessous, avec le gain maximal admissible indiqué. Les types d'antenne non inclus dans cette liste qui ont un gain supérieur au gain maximum indiqué pour tout type répertorié sont strictement interdits pour une utilisation avec cet appareil.

For USA: The frequency stability of all transmission frequencies of U-NII-1, U-NII 2A, U-NII 2C and U-NII-3 meets the requirements of 47 CFR FCC Part15.407(g), and the manufacturer declares that their transmission is maintained at Band U-NII-1, U-NII 2A, U-NII 2C and U-NII-3.

For Canada: The frequency stability of all transmission frequencies of U-NII-1, U-NII 2A, U-NII 2C and U-NII-3 meets the 47 CFR FCC Part15.407(g) requirements, and the manufacturer states that their transmissions remain within the U-NII-1, U-NII 2A, U-NII 2C and U-NII-3 bands.

French for Canada: Pour le Canada : La stabilité de fréquence de toutes les fréquences de transmission de U-NII-1, U-NII 2A, U-NII 2C et U-NII-3 est conforme aux exigences 47 CFR FCC Part15.407(g), et le fabricant déclare que leurs transmissions restent dans les bandes U-NII-1, U-NII 2A, U-NII 2C et U-NII-3.