Contact Information for Support
Please provide the following details when contacting customer support:
- Name: [Your Name]
- Shipping Address: [Your Address]
- Phone Number: [Your Phone Number]
- Order Number: [Your Order Number]
- Model Number: [Your Model Number]
- Description of the product issue and related photos.
Warranty Coverage and Returns
Please examine the product carefully upon receipt. Any requests for missing parts or damage replacement must be made within 360 days from the date of purchase.
This warranty covers defects in materials and workmanship for 360 days from the date of purchase, excluding damage from accidents, misuse, unauthorized modifications, normal wear and tear, and other external factors. Modifications to the product are not recommended, and the manufacturer is not responsible for any damages resulting from such modifications.
Product Issues and Returns
If you encounter any product issues, please email support at RoswellSigmund17674@hotmail.com.
For returns, please send the product back to the address provided, including the original packaging if available.