HIZERO F1 Series Bionic Floor Cleaner User Manual

1. Safety Instructions

1.1 Warning

For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

Do not move Hizero over the following:

• Electrical cable
• Parts of the human body
• Large solid objects

1.2 Caution

• Remove product from docking station, prior to operating or maintaining it.
• Always switch off prior, before removing water tanks or opening the cleaning head.
• To avoid damaging: do not use to clean up broken glass or sharp objects.
• Do not immerse or rinse the body under water. As this will cause irreparable damage. Do not immerse the cleaning head under water.
• Never store the product at a temperature lower than 0°C (32°F).
• Only use clean water with or without Hizero cleaning solution, in the clean water tank.
• Do not put anything acidic (example vinegar), or not Hizero authorized detergents, in both the clean or dirty water tanks.
• Do not use wax, oil or floor maintenance products, in the clean water tank. Use HIZERO authorized battery pack only!
• Charge only with Hizero power adapters.
• Battery can only be used for Hizero Bionic floor cleaner, is not interchangeable with other products. Do not expose the battery to heat (50°C / 122°F), water or the outdoors.
• In the event of battery leakage, cease use immediately and call a Hizero authorized service centre.
• Batteries should be replaced by skilled technicians.
• Discard non-functioning batteries, as regulated by your country of origin.
• Use only HIZERO specified cleaning solution to prevent any damage to internal components.
• Do not clean the cleaning roller, with sharp objects. As this will damage it and reduce the cleaning performance.
• When there is water in either of the water tanks, never put the product on its side or upside down in order to prevent any leakages.
• Empty the dirty water tank after use, to prevent bacteria and odor build up. Not dishwasher safe.
• This product is intended for the indoor use only (not outdoor use).

Regularly maintain the product. If damaged take it to an authorized service center.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.

1.3 Compliance

This product complies with the current recognized electrical product technical specifications and safety regulations. It is safe to use the product if the user operates according to the instructions of this user manual.

1.4 Self-Protection System

This product will automatically stop, if a large object is caught in the cleaning roller.

1.5 Intended Use

This product is designed to be used on waterproof hard flooring (e.g. Tiles/Wood/Concrete/Marble).

Not to be used on carpets or any water absorbent floor coverings.

1.6 Best Results

Please use this use and care guide in conjunction with any manuals you may have for your floor to obtain the best result. Hizero only recommends our cleaning solution to enhance your result.

The marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

This device must accept any interference received, including interference that may cause undesired operation.

Please note that changes or modifications of this product is not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

2. Components in the box

• Upper Body x 1
• Lower Body x 1
• Clean Water Tank x 1 (Installed)
• Dirty Water Tank x 1 (Installed)
• Trash Container x 1 (Installed)
• Cleaning Roller x 1
• Brush Roller x 1 (Installed)
• Base Dock x 1
• Power Adapter x 1
• Cleaning Brush x 1
• Dirty Water Tank Brush x 1
• Brush Cleaner x 1
• User Manual x 1
• Hizero Cleaning Solution x 1 (Optional)

3. Control Panel

3.1 Buttons

• On/Off Button: Push to switch on and off the unit.
• Mode Button: Push to switch between Mode 1 and Mode 2.

3.2 Display

• Mode: Normal mode. A full tank (700ml) of clean water can last for approximately 24 minutes.
• Mode 2: High water flow mode. A full tank (700ml) of clean water can last for approximately 14 minutes.
• Water Status: When it blinks, fill the clean water tank and empty the dirty water tank.
• Operation Status: Blue: Normal Operation. Red: Check both rollers.
• Battery Status: Blue: Sufficient battery. Red: Low battery. The unit will power off when the battery runs out.

4. Preparing for use

4.1 Assembly

1. Push the lower body forward slightly and hear a "click", indicating that the lower body is locked in place.
2. Insert the upper body into the lower body and hear a "click", ensure the upper body is connected firmly.

If needed, insert a tool tip into the snap hole in the back of the lower body to release the snap, and pull upwards to remove the upper body.

4.2 Charging

Plug the power adapter to the charging port of the product.

4.3 Remove Large Objects from the Floor

Before using the product, please remove large objects such as toys, power cords and shoes from the floor to be cleaned.

5. Operation

5.1 Fill the Clean Water Tank

Fill the clean water tank before use.

1. Hold the clean water tank with one hand and the metal part on the upper body with the other hand. Remove the clean water tank upwards. Please avoid pinching. To prevent the body from tipping over, hold the body upright with the other hand.
2. Open the clean water tank cap and fill in clean water (max 40°C / 104°F). Do not exceed the MAX line.

If necessary, add HIZERO cleaning solution (See 1.6 Best Results).

Note: Only use Hizero Cleaning Solution. Refer to the instructions of the Hizero Cleaning Solution. Add Hizero Cleaning Solution before adding clean water.

2. Seal the clean water tank cap, and then put the clean water tank back into the body, making sure that the clean water tank is installed in place. To prevent the body from tipping over, hold the body upright with the other hand.

NOTE: To prevent the tank from falling out when cleaning the floor, make sure the tank is locked in with a clicking sound.

5.2 Unlock the body

Lift the product from the base and place it on a flat surface, place one foot on the cleaning head and then gently pull the body back to unlock the body. Press the On/Off button to turn on the product.

To lock the body, gently push the upper body forward until you hear a "click". Do not push it any further, or the product will be damaged.

Note: During locking or unlocking, the clicking sound is normal.

5.3 Floor Cleaning

1. For the best performance, it is recommended to remove any large solid wastes or spills first and clean the floor with forward and backward motions. It is recommended to start from the area furthest from the door to avoid stepping on cleaned floor.
2. Clean heavy dirt, large solids, and spills with forward motion.

To clean stubborn stains, leave the unit running at the same spot for repeated cleaning.

3. Do not lay the product flat. ❌

4. If the cleaning roller is jammed by a foreign object, press the power button to turn off the machine immediately. Open the cleaning head lid, remove the cleaning roller, and remove the foreign object.

5.4 Water Status

When the water tanks need attention, the water status indicator will blink. Turn off the unit to refill the clean water tank and empty the dirty water tank. When the water status indicator blinks, the unit will automatically stop running shortly.

If the unit is used to clean dirty water or liquid spills, it is possible that the dirty water tank is full before the water status indicator blinks. Empty the dirty water tank when the red float comes out.

5.5 Empty the Dirty Water Tank

1. Lock the body and take out the dirty water tank from the top. Open the dirty water tank lid and empty the dirty water tank slowly. Watch out for overflow/spillage.
2. Rinse the dirty water tank and the lid gently and use the dirty water tank brush if necessary. Close the dirty water tank lid and install the dirty water tank back into the cleaning head.

Note: 1. To avoid water leakage, make sure the dirty water tank is installed properly. 2. Empty and rinse the dirty water tank after each use to avoid odor build up.

5.6 Empty the Trash Container

Open the cleaning head lid. Take out the trash container and use the cleaning brush to sweep the trash into a dustbin.

5.7 Automatic Protection System

The automatic protection system is used to identify abnormalities in the operation of the product. When this system is activated, the unit will stop operation immediately to prevent damage to objects and the product. To continue operation, please follow the instructions below!

1. Open the cleaning head lid and remove the jammed object.
2. If this does not resolve it, remove the cleaning roller and brush roller for further inspection.
3. After removing the obstruction, re-install the cleaning roller and brush roller.
4. Contact support center if the problem persists.

6. Maintenance & Cleaning

Note: The power adapter should be removed and the product should be switched off before cleaning or maintaining.

6.1 Maintenance

1. Regularly clean the exterior of the product with dampened soft cloth. Do not use caustic detergents or material like steel wool, as this will cause damage to the outer body.
2. To avoid any damage, do not immerse the product in water or any other liquid, or rinse any parts other than the cleaning head under the tap.
3. Regularly check the cleaning roller and brush roller.
4. Regularly check the power adapter to ensure the power cable is intact and safe to use.

6.2 Clean the Brush Roller

1. To remove and install the brush roller, refer to Chapter 8 Accessory Replacement.
2. Use the brush cleaning tool to clean from one end to the other.
3. Clean the brush roller (applying some cleaning solution is recommended).

6.3 Clean the Cleaning Roller

Method 1: Automatic self-cleaning

1. Fill the clean water tank and empty the dirty water tank (add some Hizero cleaning solution to the fresh water tank) and re-install them. Lock the body, then put the product on the base dock properly, and unplug the power plug.
2. Press the power button to start the product, press the mode button to switch to mode 2. Keep the unit running until the self-cleaning is done.
3. The cleaning roller self-cleaning operation can be carried out on the base and can be suspended by hand (please make sure that the fuselage and the ground are vertical), make sure the unit is switched to the state of mode 2.
4. Repeat the self-cleaning for multiple times to achieve better cleaning effect if necessary.

Method 2: Manual Cleaning

Please refer to Chapter 8 Accessory Replacement, remove the roller first and then clean the roller.

Squeeze out the excess water and reinstall the cleaning roller into the unit.

The cleaning roller can also be placed on the right stand on the base dock for drying, to avoid odor and deformation.

6.4 Clean the Grate Filter

1. When the filter is clogged, please clean the filter.
2. Find the rubber plug on the side of the cleaning head, and pull out the grate filter.
3. Clean and dry the grate filter, insert back the grate filter. Make sure the rubber plug is flush to the side of the cleaning head.

7. Storing & Moving

7.1 Storing

1. Before storing, switch off the product, lock the body and place it onto the base dock.
2. Clean the interior of the cleaning head before storage to prevent bacteria from breeding.
3. Before storage, please make sure to empty the clean/dirty water tank.
4. If the product will not be used for more than a week, disconnect the power adapter, and take out the cleaning roller to dry it before storing the product.

7.2 Moving

1. Make sure the product is switched off and locked in upright position.
2. To move the product, tilt the product backwards to use the back wheels.

Note: If there is sand or other sharp objects on the floor, do not move the product with the wheels to avoid possible scratches.

8. Accessory Replacement

8.1 Replace the Cleaning Roller

For better experience and cleaning results, please ensure that you use the HIZERO cleaning roller. We also recommend that you monitor the condition of the cleaning roller and replace it if it is torn, broken, chipped, hardened to ensure cleaning results. We recommend that you replace it once every 6 months.

1. Please switch off and lock the product.
2. Remove the cleaning head lid.
3. Press and release the cleaning roller snap.
4. Remove the old cleaning roller, and insert the new one.
5. Push the cleaning roller back in and make sure that the snap-fit locks properly. Close the cleaning head lid.

Note: The maximum opening angle of the cleaning roller motor is approximately 45°, so please operate with caution.

8.2 Replace the Brush Roller

For better experience and cleaning results, please make sure to use HIZERO brush rollers. We also recommend that you pay attention to the condition of the brush rollers.

1. Please switch off and lock the product.
2. Remove the cleaning head lid.
3. Press and release the brush roller snap.
4. Remove the old brush roller and insert the new one.
5. Push the brush roller back in and make sure that the snap-fit locks properly. Close the cleaning head cover.

Note: The maximum opening angle of the brush roller motor is about 45°, please operate with caution.

8.3 Replace the Wiper

For better experience and cleaning effect, please make sure to use HIZERO wiper. We also recommend that you pay attention to the condition of the wiper and replace it if it is torn, broken, chipped, hardened or deformed to ensure the cleaning effect.

1. Please turn off and lock the product.
2. Remove the cleaning head lid, and remove the cleaning roller. (Refer to 8.1 Replace the Cleaning Roller)
3. Open the wiper snap, and slide out the old wiper.
4. Slide in the new wiper and close the wiper snap.
5. Install back the cleaning roller and the cleaning head lid. (Refer to 8.1 Replace the Cleaning Roller)

Note: Old cleaning rollers, brush rollers, and wipers are all plastic waste, so please dispose of them properly and recycle them according to local environmental laws and regulations.

9. Caring for the Environment

Please do not dispose of this product as common household garbage. It is highly recommended to take the product to the local recycle station as an effort to protect the environment.

10. Specifications

11. Warranty & After-sales

For the detailed information of warranty and after-sales service, please visit our website: www.hizero.com or contact HIZERO Customer Service Centre in your country/region.

Your Bionic Floor Cleaner has been designed and developed with the greatest possible care. In the unfortunate case that the product needs repair, the Customer Service Centre in your country/region will help you by arranging any necessary repairs in the shortest possible time with maximum convenience.

⚠️ Hizero Appliances Corporation will not be liable for any damage resulting from improper use or disassembly by customers.