Icegame Hoop Fever Owner's And Service Manual - User Manual - PDF Download
BONUS MARQUEE INSTALLATION OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC. 10123 MAIN STREET, CLARENCE, NY 14031 SERVICE: 1-716-759-0360 FAX: 1-716-759-0884 E-MAIL: service@icegame.com WEBSITE: www.icegame.com 1 TABLE OF CONTENTS TABLE OF CONTENTS FEATURES........................................................PAGE INTRODUCTION 3 1 SET-UP.............................................................PAGE 4 - 6 SET UP/ TESTING/ 2-5 MAINTENANCE PROGRAMMING.................................................PAGE 7 PROGRAMMING 6-9 TROUBLESHOOTING.........................................PAGE 8 - 9 SERQVUICICINKGT...RO...UB...L...ES...HO...O...TI...NG..............................PAGE101-011 PARGTASMLEISRTEINPAGIR..................................................PAGE121-114 WARRANTY INFORMATION................................PAGE 12 - 13 PARTS LISTINGS 15 SCHEMATICS 16-32 WARRANTY INFORMATION 33 ICEDOC HF9001BM REVISION 2 2-14-05 FEATURES Thank you for your purchase of the HOOP FEVERTM BONUS MARQUEE. This marquee will help increase player interest as well as increase earnings from your games. The idea behind the marquee is to dispense a large amount of tickets, when a predetermined score has been matched or beaten. The idea of a "Ticket Bonus" is a well proven idea in the redemption market. The marquee is fully operator adjustable for the amount of tickets dispensed, as well as the scores to beat and many other selectable settings. (See the programming section for further details) The marquee also employs its own bonus alarm sound and is fully volume adjustable. All programming can be done remotely through the host games. This makes it unnecessary to climb on top of the games or take things apart to change bonus settings. The game also has a unique "Sleep" mode. This will make the marquee appear to be off if all of the host games have been turned off. This mode will enable about 20 seconds after the last game has been turned off. All of these unique features are possible due to our advanced proprietary software implementation. This software reduces the amount of electronic hardware needed to operate the marquee as well as offer programming and feature flexibility that would be impossible if done through hardware alone. 3 SET - UP INSTALLATION WARNING: BEFORE PROCEEDING WITH THIS INSTALLATION, BE SURE TO FOLLOW ALL ELECTRICAL SAFETY PRECAUTIONS, ESPECIALLY WHEN WORKING WITH DEVICES THAT HAVE HIGH VOLTAGES. FAILURE TO FOLLOW GOOD SAFETY PROCEDURES COULD RESULT IN SERIOUS INJURY TO YOURSELF, OTHERS OR THE PRODUCT. THIS DEVICE OPERATES ON EITHER VOLTAGE: 110 OR 220 VOLTS A.C. BE SURE THE GAME IS SET TO OPERATE AT THE PROPER VOLTAGE BEFORE PLUGGING INTO AN A.C. RECEPTACLE. (220 VOLT MARQUEES WILL BE LABELED SO ON THE SERIAL NUMBER BARCODE LABEL. ONLY USE A GROUNDED A.C. RECEPTACLE ON THIS PRODUCT. FAILURE TO USE A GROUNDED RECEPTACLE ON THIS PRODUCT COULD RESULT IN SERIOUS MALFUNCTION OF THE PRODUCT DUE TO ELECTROSTATIC DISCHARGE (STATIC ELECTRICITY), POSSIBLY RESULTING IN DAMAGE TO THE UNIT. MARQUEES NOT PROPERLY GROUNDED WILL NOT BE COVERED UNDER WARRANTY FOR ANY ELECTRONIC RELATED DAMAGE. TOOLS NEEDED Before you start, you will need the following items: · 7/16" Combination Wrench · 7/16" Deep Well Socket · Ratchet · Side Cutters · Drill with 3/8" capacity · 3/8 Drill Bit (Even Number Of Games) · 4 1/4-20 X 1" Hex Head Bolts · 8 1/4-20 X 1 1/4" Hex Head Bolts · 4 1/4-20 X 1 1/2" Hex Head Bolts · 4 1/4-20 X 1 3/4" Hex Head Bolts · 36 1/4 Flat Washers · 16 1/4-20 Nylock Nuts ATTACHING THE MARQUEE The bonus marquee can only be used on games that utilize the "Linking" feature. All games using the linking feature come with a "Beacon" light as part of the package. The beacon lights are mounted to the tops of the games on plywood mounting panels. The bonus marquee will be mounted to these panels. The following instructions are for both, an even or odd number of games. When an odd number of games are present, the Beacon Light Mounting Board is attached across the top of one game. When an even number of games are present, two Beacon Light Mounting boards are used. They are installed in the same manner as for odd number of games. The only difference being that the Bonus Marquee "straddles" the games. Begin installation by positioning each bracket so that the wide flange is facing the inside of the game. Attach one bracket to the top of each fence, using two 1/4-20 X 1 3/4" long hex head bolts, washers and Nylock nuts. Tighten all bolts securely. (See Fig. 1) HARDWARE KIT CONTENTS (Odd Number Of Games) · 4 1/4-20 X 1" Hex Head Bolts · 4 1/4-20 X 1 1/4" Hex Head Bolts · 4 1/4-20 X 1 1/2" Hex Head Bolts · 2 1/4-20 X 1 3/4" Hex Head Bolts · 24 1/4 Flat Washers · 10 1/4-20 Nylock Nuts 4 Fig. 1 SET - UP The Beacon Light mounting board may now be attached to the brackets using 1/4-20 X 1 1/4" long hex head bolts, washers and hex nuts. Tighten all bolts securely. (See Fig. 2) Fig. 3 Fig. 2 NOTE: THE FOLLOWING STEPS MUST BE PERFORMED BY 2 PERSONS. IT COULD BE VERY DANGEROUS FOR 1 PERSON TO ATTEMPT INSTALLATION OF THE MARQUEE TO THE BEACON BOARD ALONE. The next step is to mount the 2 support brackets to the back of the marquee. Position the support brackets on the back side of the Marquee by aligning the holes in the support brackets with the holes in the back of the marquee. Be sure that the flanges without holes, are facing toward the outside of the Marquee. Attach the support brackets to the Marquee using 1/4-20 X 1" long hex head bolts and washers. Tighten all bolts securely. (See Fig. 3) ODD NUMBER OF GAMES INSTALLATION Lift the Marquee to the top of the game frames. Center the Marquee on the top of the Beacon Light mounting board, front to back and side to side. While one person holds the Marquee, the other person should drill 3/8" holes through the support bracket flanges and the Beacon Light mounting panel. Attach the Marquee to the Beacon Board using 1/420 X 1 1/2" long hex head bolts, washers and Nylock hex nuts. Tighten all bolts securely. (See Fig. 4 on next page) 5 SET - UP ODD NUMBER OF GAMES INSTALLATION Attach the Marquee to the Beacon Board using 1/420 X 1 1/2" long hex head bolts, washers and Nylock hex nuts. Tighten all bolts securely. (See Fig. 5) EVEN NUMBER OF GAMES INSTALLATION Fig. 5 Fig. 4 EVEN NUMBER OF GAMES INSTALLATION Lift the Marquee to the top of the game frames. Center the Marquee between two games, on the tops of the Beacon Light mounting boards, front to back and side to side. While one person holds the Marquee, the other person should drill 3/8" holes through the support bracket flanges and the Beacon Light mounting panels. Plug the telephone cord from the Main PC Board into the jack on the rear of the Marquee. Install the 20 ft. power cord into the rear of the Marquee. DO NOT PLUG INTO THE AC RECEPTACLE UNTIL THE TIE WRAPS HAVE BEEN INSTALLED AND TRIMMED. Secure the power cord and the phone cord to the frame, running the wiring to the rear of the frame and then down. Secure the cords with the tie wraps supplied and trim. Plug the marquee into the proper AC receptacle. Refer to the "Marquee Programming" section of this manual to complete the installation. 6 PROGRAMMING STATION I.D. Since the Marquee communicates with the game (s), it must have a unique "STATION IDENTIFICATION NUMBER" so it can communicate properly. If you have 1 Marquee the number for this option should be set to "14". If you use 2 Marquees, one of them should be set to "14" and the other should be set to "15". The default for this option is "14". DEFAULTS Activating this option will reset all of the factory default mode values. Set a "1" to activate this option. Once activated, all values will reset to factory, and this option value will automatically return to "0". (retain custom settings) The default value for this option is "0". 7 TROUBLESHOOTING OVERVIEW OPERATIONAL BACKGROUND The following section will give you information on quick troubleshooting of the Marquee as well as detailed repair procedures. Since the Marquee is all electronic, and quite simple, any repair should be easy to accomplish. Please keep in mind that these directions will apply to the basic Marquee and that there may be many variations for different game applications. All Marquee variations basically work the same. Please read all of the notes and warnings carefully given throughout this section. WARNING: EXERCISE CAUTION WHENEVER WORKING WITH ELECTRONICS. THEY CAN BE VERY SUSCEPTABLE TO DAMAGE FROM SHORT CIRCUITING OR PHYSICAL ABUSE. ALWAYS UNPLUG THE MARQUEE WHEN WORKING ON HIGH VOLTAGE AREAS OF THE MARQUEE, SUCH AS THE TRANSFORMER. USE EXTREME CAUTION WHEN USING VOLTMETERS TO DO CIRCUIT CHECKS, IF THE MARQUEE POWER HAS BEEN LEFT ON. ALWAYS REMOVE THE BATTERY BACK-UP POWER WHEN WORKING ON THE MARQUEE. THIS IS NECESSARY AS SOME CIRCUITS ARE CONSTSNTLY UNDER POWER FROM THE BATTERY. WHEN USING A VOLTMETER, BE SURE IT IS SET TO THE CORRECT VOLTAGE OR RESISTANCE BEFORE USING. THIS CAN PREVENT POSSIBLE DAMAGE TO THE MAIN PC BOARD OR MISDIAGNOSIS. ALWAYS REMOVE POWER TO THE MARQUEE WHEN PLUGGING OR UNPLUGGING PC BOARDS. IT IS NECESSARY TO USE I.C.E. REPLACEMENT PARTS TO CONTINUE WARRANTY COVERAGE. USE OF NON I.C.E. APPROVED PARTS WILL NOT ONLY VOID YOUR WARRANTY, BUT COULD CAUSE SERIOUS HARM TO THE MARQUEE OR CAUSE SERIOUS BODILY INJURY. IF YOU HAVE ANY QUESTIONS REGARDING REPAIR AFTER READING THIS SECTION, PLEASE CALL OUR SERVICE DEPARTMENT AT: The Bonus Marquee is a microprocessor controlled display unit, with built in sound. The object of the Marquee is to create greater player interest in the games they serve, by adding a large Ticket Bonus. The Marquee operates with 1 motherboard with an integrated power supply and transformer. On games that use 220 VAC, a separate step-down transformer is used to supply the proper AC line voltage to both the motherboard and fluorescent lighting. Two identical L.E.D. display PC Boards are used to display all pertinent information to the player. Each PC Board is individually controlled by the motherboard through an integral serial interface. The fluorescent lighting is controlled through a relay on the motherboard. This allows the Marquee to appear to be "asleep" when the host games are turned off. I.C.E. SERVICE DEPARTMENT 716-759-0360 NORMAL BUSINESS HOURS ARE: MONDAY FRIDAY, 8:30 AM TO 6:00 PM EST 8 QUICK TROUBLESHOOTING PROBLEM MARQUEE NOT TURNED ON PROBABLE CAUSE NO A.C. POWER BAD FUSE ON MAIN BOARD PHONE LINE NOT CONNECTED * GAMES NOT TURNED ON * DISPLAYS NOT WORKING CORRECTLY BAD DISPLAY CONNECTOR BAD DISPLAY BOARD PHONE LINE NOT CONNECTED * GAMES NOT TURNED ON * FLUORESCENT LIGHT NOT WORKING BAD MAIN BOARD BAD FLUORESCENT BULB BAD MAIN BOARD PHONE LINE NOT CONNECTED * GAMES NOT TURNED ON * NO ALARM SOUND MARQUEE WILL NOT KEEP LAST BONUS VALUE AT POWER DOWN SPEAKER DISCONNECTED SPEAKER DEFECTIVE VOLUME TURNED DOWN MARQUEE PROGRAMMED NOT TO RETAIN VALUE BACK UP BATTERY WORN OUT SOLUTION INSPECT MAIN FUSES REPLACE MAIN BOARD FUSES(S) * THE MARQUEE WILL APPEAR TO BE TURNED OFF UNDER THESE CONDITIONS, WHEN IN FACT IT IS POWERED UP. THIS IS DUE TO THE "SLEEP" MODE REPLACE CONNECTOR REPLACE DISPLAY BOARD * THE MARQUEE WILL APPEAR TO BE TURNED OFF UNDER THESE CONDITIONS, WHEN IN FACT IT IS POWERED UP. THIS IS DUE TO THE "SLEEP" MODE REPLACE MAIN BOARD REPLACE BULB * THE MARQUEE WILL APPEAR TO BE TURNED OFF UNDER THESE CONDITIONS, WHEN IN FACT IT IS POWERED UP. THIS IS DUE TO THE "SLEEP" MODE RECONNECT SPEAKER REPLACE SPEAKER ADJUST VOLUME RE-PROGRAM SETTING REPLACE BATTERY 9 SERVICING BE EXTREMELY CAREFUL WHEN WORKING ON THE MARQUEE, AS IT IS LOCATED HIGH ABOVE THE FLOOR. USE ONLY APPROVED LADDERS, ETC. DO NOT OVER REACH OR USE UNSUITABLE MEANS TO ACCESS THE MARQUEE. FAILURE TO FOLLOW THESE SAFETY PROCEDURES COULD RESULT IN SERIOUS INJURY. MAIN P.C. BOARD To service the Main PC Board, follow the instructions given below carefully. FLUORESCENT LIGHT FIXTURE 1. Remove A.C. power to the Marquee by unplugging the power cord from the rear of the Marquee. 2. Remove the graphic panel from the front of the Marquee by removing the 2 Allen head screws located along the bottom edge of the Marquee housing. 3. Remove the connector from the light to the Main PC Board. 4. Remove the light from the housing. 1. Remove A.C. power to the Marquee by unplugging the power cord from the rear of the Marquee. 5. Reassemble in reverse order. 2. Remove the graphic panel from the front of the Marquee by removing the 2 Allen head screws located along the bottom edge of the marquee housing. 3. Remove the 2 hex spacers that hold the upper edge of the PC Board to the housing. 4. Slide the PC Board out of the retaining bracket, unplugging the PC Board connectors as you remove the board. 5. Assemble in the reverse order. DISPLAY P.C. BOARD 1. Remove A.C. power to the Marquee by unplugging the power cord from the rear of the Marquee. 2. Remove the graphic panel from the front of the Marquee by removing the 2 Allen head screws located along the bottom edge of the Marquee housing. 3. Remove the 9 hex spacers that secure the display to the housing. 4. Lift the display from the housing and remove the connector at the rear of the display board. 5. Reassemble in reverse order. 10 2000X 2016 2258 8312 AR2007 BB2006 CC2027 FP2000X HF3101 HP2002 MZ8284X NB3102 PC20407 PARTS LISTINGS MAIN P.C. BOARD ASSEMBLY TELEPHONE CORD (25 FT.) MDQ-5 SLO-BLO FUSE PL-L FLUORESCENT BULB SPEAKER POWER MODULE COMPUTER POWER CORD (20 FT.) DISPLAY P.C. BOARD BONUS MARQUEE HOUSING TRANSFORMER BALLAST ASSEMBLY NB MARQUEE OVERLAY 3.2 VOLT BATTERY (BR2032) 11 Warranty I.C.E warrants all components in the HOOP FEVERTM BONUS MARQUEE to be free of defects in materials and workmanship for a period of ninety days from the date of purchase. This warranty does not cover items damaged due to normal wear and tear, subjected to abuse, improperly assembled by the end user, modified, repaired, or operated in a fashion other than that described in the service manual. If your HOOP FEVERTM BONUS MARQUEE fails to conform to the abovementioned warranty, I.C.E.'s sole responsibility shall be at its option to repair or replace any defective component with a new or remanufactured component of equal to or greater O.E.M. specification. I.C.E. will assume no liability whatsoever, for costs associated with labor to replace defective parts, or travel time associated therein. I.C.E.'s obligation will be to ship free of charge, replacement parts by U.P.S. Ground, U.S. mail, or other comparable shipping means. Any express mail or overnight shipping expense is at the cost of the purchaser. Products will be covered under warranty only when: · The serial number of the game with the defective parts is given. · The serial number of the defective part, if applicable, is given. · Defective parts are returned to I.C.E., shipping pre-paid, in a timely fashion, if requested by I.C.E. · A copy of the sales receipt is available as proof of purchase upon request of I.C.E. I.C.E. distributors are independent, privately owned and operated. In their judgment, they may sell parts or accessories other than those manufactured by I.C.E. We cannot be responsible for the quality, suitability, or safety of any nonI.C.E. part, or any modification, including labor, which is performed by such a distributor. 12 WARRANTY ICE Inc. warrants that all of its products will be free from defects in material and workmanship. When placing a warranty request, please be prepared to provide the following information: · Serial Number of Game or Bill of Sale · Machine Type · A Detailed Description of the Equipment Fault Symptoms ICE product, including Cromptons, Sam's Billiards, Uniana and Bell Fruit is warranted as follows: · 180 days on the Main PCB and Computers · 180 days on Motors 90 days on all other components (i.e. DBV's, Ticket Dispensers, etc) · 30 days on repaired items · 3 years on all Crane Harnessing · 9 Months on Printers ICE Inc. shall not be obligated to furnish a warranty request under the following conditions: · Equipment has been subjected to unwarranted stress through abuse or neglect · Equipment has been damaged as a result of arbitrary repair/modification attempts · Equipment that has failed through normal wear and tear ICE Inc. will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein. All defective warranty covered components will be replaced with new or factory refurbished components equal to OEM specifications. ICE Inc. will cover all UPS ground, or comparable shipping means, freight costs during the warranty period. Expedited shipments are available for an additional charge. Defective parts are returned to ICE Inc., at the customer's expense, in a timely fashion. ICE distributors are independent, privately owned and operated. In their judgment, they may sell parts and/or accessories other than those manufactured by ICE Inc. We cannot be responsible for the quality, suitability or safety of any non-ICE part, modification (including labor) that is performed by such a distributor. I.C.E. Parts/Service Dept. Innovative Concepts in Entertainment 10123 Main St. Clarence, NY 14031 Phone #: (716) - 759 0360 Fax #: (716) 759 0884 13My Name