Hisense User and Installation Manual Built-in Ceramic Hob

WARNING

• The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children should be supervised not to play with the appliance.
• WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, especially for hob surfaces of glass-ceramic or similar material which protect live parts.
• WARNING: A steam cleaner is not to be used.
• The appliance is not intended to be operated by means of an external timer or a separate remote-control system.
• Danger of fire: Do not store items on the cooking surfaces.
• CAUTION: The cooking process must be supervised. A short-term cooking process must be supervised continuously.
• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• WARNING: The appliance and its accessible parts become hot during use.
• Care should be taken to avoid touching heating elements.
• Children less than 8 years of age shall be kept away unless continuously supervised.
• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame, e.g., with a lid or a fire blanket.

WARNING

• CAUTION: The cooking process must be supervised. A short-term cooking process must be supervised continuously.
• WARNING: Danger of fire: do not store items on the cooking surfaces.
• WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
• Power cord cannot be accessible after installation.

CONTENTS

• SAFETY WARNINGS ..... 1
• PRODUCT OVERVIEW ..... 4
• PRODUCT INFORMATION ..... 4
• BEFORE USING YOUR NEW CERAMIC HOB ..... 4
• USING THE TOUCH CONTROLS ..... 4
• CHOOSING THE RIGHT COOKWARE ..... 5
• USING YOUR CERAMIC HOB ..... 6
• LOCKING THE CONTROLS ..... 7
• USING THE TIMER ..... 8
• COOKING GUIDELINES ..... 11
• HEAT SETTINGS ..... 12
• CARE AND CLEANING ..... 12
• HINTS AND TIPS ..... 13
• TECHNICAL SPECIFICATION ..... 14
• INSTALLATION ..... 14
• WARRANTY CONDITIONS ..... 19

SAFETY WARNINGS

Your safety is important to us. Please read this information before using your cooktop.

Installation

Electrical Shock Hazard

• Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
• Connection to a good earth wiring system is essential and mandatory.
• Alterations to the domestic wiring system must only be made by a qualified electrician.
• Failure to follow this advice may result in electrical shock or death.

Cut Hazard

• Take care - panel edges are sharp.
• Failure to use caution could result in injury or cuts.

Important safety instructions

• Read these instructions carefully before installing or using this appliance.
• No combustible material or products should be placed on this appliance at any time.
• Please make this information available to the person responsible for installing the appliance as it could reduce your installation costs.
• In order to avoid a hazard, this appliance must be installed according to these instructions for installation.
• This appliance is to be properly installed and earthed only by a suitably qualified person.
• This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
• Failure to install the appliance correctly could invalidate any warranty or liability claims.

Operation and maintenance

Electrical Shock Hazard

• Do not cook on a broken or cracked cooktop. If the cooktop surface is broken or cracked, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
• Switch the cooktop off at the wall before cleaning or maintenance.
• Failure to follow this advice may result in electrical shock or death.

Health Hazard

• This appliance complies with electromagnetic safety standards.

Hot Surface Hazard

• During use, accessible parts of this appliance will become hot enough to cause burns.
• Do not let your body, clothing, or any item other than suitable cookware contact the ceramic glass until the surface is cool.
• Metallic objects such as knives, forks, spoons, and lids should not be placed on the hob surface since they can get hot.
• Keep children away.
• Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking zones that are on. Keep handles out of reach of children.
• Failure to follow this advice could result in burns and scalds.

Cut Hazard

• The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
• Failure to use caution could result in injury or cuts.

Important safety instructions

• Never leave the appliance unattended when in use. Boilover causes smoking and greasy spillovers that may ignite.
• Never use your appliance as a work or storage surface.
• Never leave any objects or utensils on the appliance.
• Never use your appliance for warming or heating the room.
• After use, always turn off the cooking zones and the cooktop as described in this manual (i.e., by using the touch controls).
• Do not allow children to play with the appliance or sit, stand, or climb on it.
• Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use.
• Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
• Do not use a steam cleaner to clean your cooktop.
• Do not place or drop heavy objects on your cooktop.
• Do not stand on your cooktop.
• Do not use pans with jagged edges or drag pans across the Induction glass surface as this can scratch the glass.
• Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the ceramic glass.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
• WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame, e.g., with a lid or a fire blanket.
• WARNING: Danger of fire: do not store items on the cooking surfaces.
• Warning: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass-ceramic or similar material which protect live parts.
• A steam cleaner is not to be used.
• The appliance is not intended to be operated by means of an external timer or separate remote-control system.

Congratulations on the purchase of your new Ceramic Hob. We recommend that you spend some time to read this Instruction / Installation Manual in order to fully understand how to install correctly and operate it. For installation, please read the installation section. Read all the safety instructions carefully before use and keep this Instruction / Installation Manual for future reference.

PRODUCT OVERVIEW

Top View

The ceramic hob features four cooking zones. The control panel is located at the front right of the hob.

Control Panel

The control panel consists of touch-sensitive controls for each cooking zone, a timer control, a keylock control, and an ON/OFF control.

The controls are labeled as follows:

• 1: Power regulating key (decrease '-' and increase '+') for each cooking zone.
• 2: Timer control.
• Keylock control: To lock and unlock the controls.
• ON/OFF control: To turn the hob on and off.

PRODUCT INFORMATION

The microcomputer ceramic hob meets diverse culinary demands through its resistance wire heating, micro-computerized control, and multi-power selection, making it an optimal choice for modern families. The ceramic hob is customer-centric with a personalized design, offering safe and reliable performance to enhance your life and enjoyment.

BEFORE USING YOUR NEW CERAMIC HOB

• Read this guide, taking special note of the 'Safety Warnings' section.
• Remove any protective film that may still be on your ceramic hob.

USING THE TOUCH CONTROLS

• The controls respond to touch; no pressure is needed.
• Use the ball of your finger, not its tip.
• You will hear a beep each time a touch is registered.
• Ensure the controls are always clean, dry, and free from any objects (e.g., utensils or cloths). Even a thin film of water can make the controls difficult to operate.

CHOOSING THE RIGHT COOKWARE

Do not use cookware with jagged edges or a curved base. Ensure the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Always center your pan on the cooking zone.

Always lift pans off the ceramic hob; do not slide them, as this may scratch the glass.

USING YOUR CERAMIC HOB

To start cooking

1. After power on, the buzzer beeps once, and all indicators light up for 1 second then go out, indicating the ceramic hob has entered standby mode.
2. Touch the ON/OFF control. All indicators will show '-'.
3. Place a suitable pan on the cooking zone you wish to use. Ensure the bottom of the pan and the surface of the cooking zone are clean and dry.
4. Select a heat setting by touching the '-' or '+' control. If no heat setting is chosen within 1 minute, the hob will automatically switch off. You will need to start again from step 1. You can modify the heat setting at any time during cooking.

When you have finished cooking

1. Turn the cooking zone off by scrolling down to '0' or touching the '-' and '+' controls together. Ensure the display shows '0'.
2. Turn the whole cooktop off by touching the ON/OFF control.
3. Beware of hot surfaces: The letter 'H' will appear to warn you that a cooking zone is hot. It will disappear when the surface has cooled down to a safe temperature. This feature can also be used for energy saving if you wish to heat further pans using the residual heat.

LOCKING THE CONTROLS

You can lock the controls to prevent unintended use (e.g., children accidentally turning the cooking zones on). When the controls are locked, all controls except the ON/OFF control are disabled.

• To lock the controls: Touch the keylock control. The timer indicator will show 'Lo'.
• To unlock the controls:
  1. Make sure the ceramic hob is turned on.
  2. Touch and hold the keylock control for a moment.
  3. You can now start using your ceramic hob.

When the hob is in lock mode, all controls are disabled except the ON/OFF. You can always turn the ceramic hob off with the ON/OFF control in an emergency, but you must unlock the hob first on the next operation.

Residual Heat Warning

When the hob has been operating for some time, there will be residual heat. The letter 'H' appears to warn you to keep away from it.

Auto Shutdown

A safety feature of the hob is auto shutdown. This occurs if you forget to switch off a cooking zone. The default shutdown times are shown in the table below:

USING THE TIMER

You can use the timer in two ways:

• As a minute minder: The timer will not turn any cooking zone off when the set time is up.
• To turn one or more cooking zones off after the set time has elapsed.

You can set the timer for up to 99 minutes.

Using the Timer as a Minute Minder

If you are not selecting any cooking zone

1. Make sure the cooktop is turned on. Note: You can use the minute minder even if you are not selecting any cooking zone.
2. Touch the '+' control of the timer. The minder indicator will start flashing, and '10' will show in the timer display.
3. Set the time by touching the '-' or '+' control of the timer. Hint: Touch the '-' or '+' control of the timer once to decrease or increase by 1 minute. Touch and hold the '-' or '+' control of the timer to decrease or increase by 10 minutes.
4. Touching the '-' and '+' controls together cancels the timer, and '00' will show in the minute display.
5. When the time is set, it will begin to count down immediately. The display will show the remaining time, and the timer indicator will flash for 5 seconds.
6. The buzzer will beep for 30 seconds, and the timer indicator will show '- -' when the set time has finished.

Setting the timer to turn one or more cooking zones off

If the timer is set on one zone:

1. Touch the '-' or '+' of the corresponding cooking zone you want to set the timer for.
2. Set the time by touching the '-' or '+' control of the timer. Hint: Touch the '-' or '+' control of the timer once to decrease or increase by 1 minute. Touch and hold the '-' or '+' control of the timer to decrease or increase by 10 minutes.
3. Touching the '-' and '+' controls together cancels the timer, and '00' will show in the minute display.
4. When the time is set, it will begin to count down immediately. The display will show the remaining time, and the timer indicator will flash for 5 seconds.

NOTE: The red dot next to the power level indicator will illuminate, indicating that the zone is selected.

When the cooking timer expires, the corresponding cooking zone will be switched off automatically. Other cooking zones will keep operating if they were turned on previously.

If the timer is set on more than one zone:

1. When you set the time for several cooking zones simultaneously, the decimal dots of the relevant cooking zones are on. The minute display shows the minimum timer. The dot of the corresponding zone flashes.
2. Once the countdown timer expires, the corresponding zone will switch off. Then, it will show the new minimum timer, and the dot of the corresponding zone will flash.

COOKING GUIDELINES

Cooking Tips

• When food comes to the boil, reduce the power setting.
• Using a lid will reduce cooking times and save energy by retaining heat.
• Minimize the amount of liquid or fat to reduce cooking times.
• Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, cooking rice

Simmering occurs below boiling point, at around 85°C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is key to delicious soups and tender stews because the flavors develop without overcooking the food. You should also cook egg-based and flour-thickened sauces below boiling point. Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing steak

To cook juicy, flavorful steaks:

1. Stand the meat at room temperature for about 20 minutes before cooking.
2. Heat up a heavy-based frying pan.
3. Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.
4. Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2-8 minutes per side. Press the steak to gauge how cooked it is; the firmer it feels, the more 'well done' it will be.
5. Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For stir-frying

1. Choose a ceramic-compatible flat-based wok or a large frying pan.
2. Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
3. Preheat the pan briefly and add two tablespoons of oil.
4. Cook any meat first, put it aside, and keep warm.
5. Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan, and add your sauce.
6. Stir the ingredients gently to ensure they are heated through.
7. Serve immediately.

HEAT SETTINGS

CARE AND CLEANING

Hints and Tips

TECHNICAL SPECIFICATION

Weight and Dimensions are approximate. Because Hisense continually strives to improve its products, specifications and designs may change without prior notice.

INSTALLATION

Selection of installation equipment

Cut out the work surface according to the sizes shown in the drawing. For installation and use, a minimum of 50 mm space must be preserved around the hole. Ensure the thickness of the work surface is at least 30 mm. Please select heat-resistant work surface material to avoid larger deformation caused by heat radiation from the hotplate. See below:

Under all circumstances, ensure the ceramic cooker hob is well ventilated and the air inlet and outlet are not blocked. Ensure the ceramic cooker hob is in good working order. See below:

Note: The safety distance between the hotplate and the cupboard above the hotplate should be at least 760 mm.

Locating the fixing brackets

The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob. Fix the hob onto the work surface by screwing four brackets to the bottom of the hob (see picture) after installation. Adjust the bracket position to suit different work surface thicknesses.

Cautions

1. The ceramic cooker hob must be installed by qualified personnel or technicians. Hisense has professionals available. Please never conduct the operation yourself.
2. The ceramic cooker hob shall not be mounted to cooling equipment, dishwashers, and rotary dryers.
3. The ceramic cooker hob shall be installed such that better heat radiation is ensured to enhance its reliability.
4. The wall and induced heating zone above the work surface shall withstand heat.
5. To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
6. A steam cleaner is not to be used.
7. This ceramic hob can only be connected to a supply with a system impedance no more than 0.427 ohm. In case necessary, please consult your supply authority for system impedance information.

Connecting the hob to the mains power supply

The power supply should be connected in compliance with the relevant standard or a single-pole circuit breaker. The method of connection is shown below.

1. If the cable is damaged or needs replacing, this should be done by an after-sales technician using the proper tools to avoid accidents.
2. If the appliance is being connected directly to the mains supply, an omnipolar circuit breaker must be installed with a minimum gap of 3 mm between the contacts.
3. The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations.
4. The cable must not be bent or compressed.
5. The cable must be checked regularly and only replaced by a properly qualified person.

DISPOSAL

Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary. This appliance is labeled in compliance with European directive 2002/96/EC for Waste Electrical and Electronic Equipment (WEEE). By ensuring that this appliance is disposed of correctly, you will help prevent any possible damage to the environment and to human health, which might otherwise be caused if it were disposed of in the wrong way. The symbol on the product indicates that it may not be treated as normal household waste. It should be taken to a collection point for the recycling of electrical and electronic goods. This appliance requires specialist waste disposal. For further information regarding the treatment, recovery, and recycling of this product, please contact your local council, your household waste disposal service, or the shop where you purchased it.

WARRANTY CONDITIONS

Hisense South Africa Warranty:

Oct 2019

Household Appliances

Dear Valued Customer, Thank you for the purchase of a Hisense product. The following conditions apply to the warranty on your Hisense product, which replaces any other conditions printed or published elsewhere. Please read through the conditions carefully and make sure you understand them. If you have any questions regarding the warranty, please contact Hisense South Africa on 08604473673 or send an e-mail to service@hisense.co.za.

Household Appliances include products such as TVs, Fridges and Freezers, Washing Machines, Built-in and freestanding ovens, Hobs and Stoves (excluding mini ovens), Dishwashers, etc.

FAILURE TO USE A CERTIFIED ELECTRICIAN, CERTIFIED GAS INSTALLER OR HISENSE AUTHORISED SERVICE AGENT OR GENUINE PARTS FOR INSTALLATION OR SERVICE VOIDS THE GUARANTEE.

Conditions of your Warranty:

From January 2014, Hisense warrants the product against faulty manufacture and/or defective material and the working of your product from the date of purchase, provided it is used for its intended purpose and for domestic use only. Please see warranty periods below:

• TVs - 36 months
• Washing Machines (Top loaders, Front loaders) - 36 months
• Twin Tubs - 24 months
• Fridge and Freezers - 48 months
• Bar Fridges - 24 months
• Wine Coolers - 48 months
• Built-in ovens, Built-in hobs, Hoods, Mini ovens, Freestanding gas electric cooker, Freestanding full gas cooker, Freestanding full electric stove - 24 months
• Dishwashers - 24 months
• Microwaves - 24-month exchange guarantee
• Soundbar - 24 months
• Mini HiFi - 12 months

Hisense Laser TV carries a 24-month (2-year) exchange warranty against faulty manufacture and/or defective material from the date of purchase, provided it is used for its intended purpose and for domestic use only.

A further 12 months warranty can be obtained (4th year warranty) for TVs, Washing machines (excluding Twin tubs) if the consumer has registered their warranty successfully with Hisense South Africa within the first 6 months of the date of purchase.

An additional 12 months warranty (5th year warranty) will be given to qualifying Refrigeration models purchased after February 2018, against faulty manufacture and/or defective material and the working of your product from the date of purchase, provided it is used for its intended purpose and for domestic use only.

Please visit www.hisense.co.za for product registration or SMS the word HICARE to 48868, and you will receive a link to our mobi site with easy-to-follow instructions to complete registration. Units supplied through rental channels carry a 2-year warranty only; please consult with these channels or Hisense South Africa regarding the warranty period and conditions.

NOTE: The 4/5 year warranty does not apply to all dealers; please refer back to the dealer or distributor where the unit was purchased from for the correct warranty period and conditions, or contact Hisense South Africa.

For warranty conditions, period, and queries in any other country outside South Africa, please consult the in-country local Distributor.

1. For products purchased before January 2014, Hisense warrants the working of the unit for a minimum of 12 months (1 year), but this may vary from retailer to retailer. Please consult the original dealer the unit was purchased from to confirm the warranty period or contact Hisense if unsure regarding your warranty at service@hisense.co.za.
2. Hisense bar fridges, microwaves, extractors, mini-ovens, soundbars, and mini HiFis are not repaired. Kindly return them with the original proof of purchase to the store where they were bought, within the warranty period from the date of purchase. It may be required to log a service call for inspection and verification of the reported fault.
3. Hisense supports the Consumer Protection Act 68 of 2008. In the first 6 months from the date of purchase, for valid warranty claims, the product may be repaired or exchanged by Hisense, or credited by the dealer/store once approved by Hisense. For the remainder of the warranty period (after the first 6 months from the date of purchase), the product may be repaired or exchanged by Hisense, or be requested to be credited or exchanged by the store or dealer where the original purchase was made, on approval from Hisense. It may be required to log a service call for inspection and verification of the reported fault.
4. The above warranty conditions are only applicable for South Africa. For Namibia, Botswana, Lesotho, and Swaziland, a 2-year warranty applies for repair within the 2-year warranty period, and exchange or credit can only take place on approval from Hisense. The Customer Protection Act does not apply to countries outside South Africa as mentioned elsewhere in the warranty conditions. For warranty conditions, period, and queries in any other country outside South Africa, please consult the in-country local Distributor.
5. The warranty on the product is supplied on the condition that only Hisense authorized service agents are at all times used in connection with the product for any repairs or inspections where applicable. Any repairs conducted on Hisense products by Hisense authorized service agents will carry a 3-month warranty on the labor and parts for the completed repair, from the date the repair was completed, and does not extend the warranty nor does it start a new warranty. Parts removed during warranty repairs become the property of Hisense.
6. The warranty will no longer be valid, and Hisense will not be responsible for damage or injury of any kind resulting from electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, improper use of controls, failure to use the product in accordance with the operating instructions, general misuse and/or abuse, or if not used for domestic purposes only, or for damage caused by a force majeure (vis maior). Where the product has been infested with insects or pests. The product is physically damaged after it left the store. If water or liquid caused the damage to the product. If the warranty seal is tampered with. Any repair or tampering by an unauthorized person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorized agents, or alterations or modifications to the equipment, shall render the warranty null and void.
7. After the first 6 months from the date of purchase of the product, this warranty does not apply to any accessories, light bulbs, loose glass, glass doors and enameled surfaces, filters, handles, doors, crispers or shelves, TV stands or brackets, remotes, 3D glasses, speakers, any accessories, and other parts subject to wear and tear or discolouring. Damage caused by abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by the user manual will void the warranty.
8. After 6 months from the date of purchase of the product, the liability of Hisense under this warranty is limited to the replacement and/or repair of the defective parts within the warranty period and does not extend to the installation or removal of the product. The warranty shall be available only to the original purchaser of the product from an authorized Hisense Dealer or Distributor and only where the product has been retained for use in the Republic of South Africa. For warranty conditions, period, and queries in any other country outside South Africa, please consult the in-country local Distributor.
9. Important note: To ensure you utilize the warranty supplied with your product and for the protection of your product when returning it, please keep the box your product came in, as well as the packaging and all accessories, and ensure to retain the original proof of purchase.