TP-Link Tapo

About This Guide

This guide provides a brief introduction to the Smart Wi-Fi Outdoor Plug and regulatory information. Features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions are examples and may not reflect your actual Tapo experience.

Conventions

• Key information appears in blue, including management page text such as menus, items, buttons and so on.
• Hyperlinks are in teal and underlined. You can click to redirect to a website.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• A Technical Community is provided for discussing products at https://community.tp-link.com.
• Setup Videos can be found at https://www.tp-link.com/support/setup-video/.

Introduction

The TP25 Smart Wi-Fi Outdoor Plug is a home device offering stable connection over long distances, extending your smart home to the outdoors, and making outdoor time easier and smarter.

Key Features:

• Matter-Certified: Integrates Tapo products into preferred ecosystems for seamless work with other certified products and a unified smart home.
• Long Wi-Fi Range: Features a reach of up to 300ft in open areas with dual antennas.
• IP65 Weatherproof: Safely operates in the garden, patio, or backyard to power outdoor devices.
• Individual Outlet Control: Provides two outlets in one, allowing individual or grouped control of two outdoor devices.
• Voice Control: Enables simple voice commands with Alexa, Siri®, or Google Assistant for convenient control of connected devices.
• Remote Control: Allows instant control of connected devices from anywhere via the Tapo app.
• Schedule & Timer: Lets you preset schedules and timers to individually and automatically manage connected devices.
• Away Mode: Automatically turns devices on and off at different times to simulate occupancy.

Appearance

The Smart Plug includes two power buttons for individual control of the outlets and two sockets, each with a weatherproof cover.

[Image Description: The TP-Link Tapo Smart Wi-Fi Outdoor Plug is shown. It features two power buttons on the top, labeled 'Power Button'. Below these are two sockets, each protected by a 'Weatherproof Cover'. A flexible cable with a plug extends from the side.]

Waterproof Your Smart Plug

[Diagram Description: An illustration shows the smart plug connected to an outdoor wall outlet. The plug is positioned at least 12 inches above the ground, with the cable forming a drip loop.]

Keep the plug at least 12 inches (1ft) above the ground.

[Diagram Description: An illustration shows the smart plug connected to an outdoor wall outlet, with the plug oriented face down.]

Keep the plug face down to prevent water ingress.

Waterproof Your Smart Plug

[Diagram Description: An illustration shows the smart plug secured to a surface using a clamp and screw, with the cable managed.]

Secure the plug with the provided clamp and screw.

[Diagram Description: An illustration shows the smart plug with its weatherproof socket covers closed.]

Keep the plug's sockets capped with the waterproof covers when not in use.

Set Up Your Smart Plug via Tapo

Follow these steps to get started with your new smart plug:

Step 1: Download Tapo App

Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

[App Store download button] [Google Play download button]

OR

[QR code for Tapo app download]

Step 2: Log In

Open the app and log in with your TP-Link ID. If you don't have an account, create one first.

[Image Description: Screenshot of the Tapo app login screen showing fields for TP-Link ID (Email) and Password, with 'Remember Me' and 'Log In' buttons.]

Step 3: Add Your Plug

Tap the '+' button in the Tapo app, choose 'Plugs', and select your model. Follow the instructions in the Tapo app to complete the setup.

[Image Description: Screenshot of the 'Add a Plug' screen in the Tapo app, showing a search bar and a list of Tapo plug models, including 'Tapo P400M/TP25'.]

Set Up Your Smart Device via Matter

This is a Matter-certified device, allowing integration into preferred Matter ecosystems like Alexa, Google, and Apple for easy control. Setup processes and user experiences are expected to improve over time.

Before You Start:

• Matter Controller: Required to connect and manage Matter devices on your home network (e.g., Apple TV, HomePod). Refer to TP-Link Matter-enabled Devices FAQ for details.
• Reset Your Device: Ensure a fresh start. For most devices, press and hold the 'Reset' button for 10 seconds.
• Connect to Wi-Fi: Connect your phone to the same Wi-Fi network as your Matter controller (use 2.4 GHz if separate).
• Access Matter Setup Mode: This mode is active for 15 minutes after power-up. Turn the device off and on again to re-enter setup mode.
• Locate Matter Setup Code: Find the QR code or numeric code on the device or packaging.
• Matter Code Usage: The original code is for one-time setup per app. Generate new codes for multiple apps after initial setup or device reset.

How to Set Up:

Setup processes may vary between different apps.

1. Turn on Bluetooth on your phone.
2. Open your smart home app and scan the Matter QR code or input the numeric code.
3. Connect your device to the same network as your controller.
4. Follow the in-app instructions to complete setup.

Failed to Set Up?

Troubleshoot common setup issues:

1. Update Firmware: Ensure your Matter hub and Smart Home app firmware are up-to-date.
2. Restart: Power cycle your device and controller. Restart your smartphone and clear its smart home app cache.
3. Check IPv6: Ensure IPv6 is activated on your router. See TP-Link FAQ for IPv6 guidance.
4. Enable Setup Mode: Restart your device to re-enter setup mode, as Bluetooth turns off after 15 minutes.
5. Matter Code Usage: The original Matter code is for single-app setup. Generate new codes for additional apps after device reset or initial setup.
6. Code-Generating Page: Do not close the pairing code-generating page during multi-admin setup. If accidentally closed, try reopening; otherwise, restart the device and generate a new code.
7. Factory Reset: Try a factory reset. For most devices: press and hold the 'Reset' button for 10 seconds. For smart bulbs: cycle power five times with 2-second pauses.
8. Existing Ecosystem: If the device is already in another ecosystem, obtain a new setup code as per the FAQ on integrating devices into other ecosystems.

If problems persist, try a factory reset or use another smartphone for configuration.

More Information of Matter:

• Matter setup guides for Alexa, Google, and Apple: https://www.tp-link.com/support/faq/3564/
• Matter setup troubleshooting: https://www.tp-link.com/support/faq/3574/
• General Matter questions and troubleshooting: https://www.tp-link.com/support/faq/3520/
• Third-party setup video: https://youtu.be/JS_7KmENSbo

The development of Matter is ongoing, with progress varying across platforms. Device performance and bugs can occur unrelated to the device itself. TP-Link, along with other CSA members, is committed to enhancing user experiences and service quality.

Our expert Technical Support team is ready to assist you. Please reach out with any questions. Your feedback is vital!

Authentication

FCC Compliance Information Statement

[FCC logo]

Product Name: Smart Wi-Fi Outdoor Plug

Model Number: TP25

Responsible Party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618

Website: http://www.tp-link.com/us/

Tel: +1 626 333 0234

Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

"To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter."

TP-Link USA Corporation has determined that the equipment shown complies with applicable technical standards, FCC part 15. No unauthorized changes have been made, and the equipment is properly maintained and operated.

Issue Date: 2023-07-11

NCC Notice

Note: Unauthorized changes to frequency, power, or design may void user rights. Use must not affect flight safety or interfere with legal communications. Interference must be stopped immediately and improved before continued use. Legal communications refer to radio communications operating under the Telecommunications Management Act. Low-power radio-frequency devices must tolerate interference from legal communications or industrial, scientific, and medical (ISM) radio-frequency equipment.

BSMI Notice

Safety Advice and Precautions:

• Disconnect power before cleaning. Do not use liquid cleaners, sprays, or damp cloths.
• Beware of moisture; do not spill water or other liquids on the product.
• Do not place the product near heat sources. Ensure adequate ventilation; do not place in enclosed spaces.
• Do not disassemble or repair the product yourself. Contact the manufacturer or agent for faults.

RoHS Compliance Statement

Equipment Name: Smart Wi-Fi Outdoor Plug

Type Designation: TP25

Restricted Substances and their Chemical Symbols

Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value.

Note 2: ◯ indicates that the percentage content of the restricted substance does not exceed the reference percentage value.

Note 3: The "-" indicates that the restricted substance corresponds to an exemption.

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not attempt to disassemble, repair, or modify the device.
• Do not use the device where wireless devices are not allowed.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• The devices are not intended for use in locations with temperatures significantly different from actual room conditions, such as unheated warehouses or garages.
• For indoor use only.
• Do not overload power outlets, as this can result in fire or electric shock.
• Completely insert the product into the power outlet. Incomplete insertion may cause electric shock and/or excessive heat, leading to fire.
• Regularly remove dust from the product by unplugging it and wiping with a DRY cloth. Accumulated dust may cause insulation defects and fire.
• Unplug from the power outlet if it emits smoke, has an abnormal smell, or makes an unusual noise.
• Do not use the product if the casing is broken, as this poses a risk of electric shock.
• Never touch the product with wet hands.
• Do not place near automatically controlled devices like fire alarms; radio waves emitted may cause malfunctions.
• Do not use this product at a refuelling point.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or during blasting operations.
• Do not use liquid to clean the product; use only a dry cloth.
• Never insert metal objects into the product. If a metal object enters, turn off the circuit breaker and contact an authorized electrician.
• Be cautious when connecting heat-generating devices (e.g., cooking appliances, irons) or devices that could cause injury (e.g., power tools, electric machinery). Use under direct, careful observation.
• Avoid use with devices that could cause health risks, particularly to the elderly or children.
• This product is not intended for use during medical care. Consult manufacturers of personal medical devices (e.g., pacemakers, hearing aids) regarding shielding from external RF energy.
• Do not use this product in healthcare facilities where equipment may be sensitive to external RF energy.
• Do not use this product near water (e.g., bath tubs, wash bowls, kitchen sinks, laundry tubs, wet basements, swimming pools).
• Keep the product free from excessive smoke, dust, high temperature, and vibration.
• Do not expose the product to direct sunlight.
• Do not place heavy objects on top of the product.
• When leaving the product unused for a long time, unplug it from the power outlet.
• Keep the product away from heat sources like radiators or cookers. Do not place in rooms where the temperature is less than 0°C or greater than 40°C. Avoid damp basements.
• This product may interfere with other electronic products such as TVs, radios, personal computers, or phones.
• Operating Humidity: 10%-90%RH, Non-condensing
• Storage Humidity: 5%-90%RH, Non-condensing
• The function switch of MICRO-DISCONNECTION is used. Power is completely off only when the plug is withdrawn from the Tapo smart socket. Automatic action type of the integrated switch: MICRO-DISCONNECTION (Type 1.B).
• This is a portable direct plug-in device. Plug the device into a suitable outlet.

⚠️ CAUTION: Electronic switch integrated in this product is only intended for functional purpose. Unplug the appliance before servicing.

Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label