Step 1: Install the DataCandy Application
Follow these steps to upload the DataCandy application to your First Data Clover terminal.
Before You Begin: Make sure that your terminal is connected to the Internet.
- Select More Tools
- Search for DataCandy
- Connect and Download the app
Step 2: Activate the DataCandy Application
Follow these steps to link your Clover terminal to your DataCandy account.
Before You Begin: Have on hand the initialization code and merchant password that DataCandy sent you by email.
Please Note: If you incorrectly enter your credentials or if you're inactive for 40 seconds or more, the terminal will bring you back to the DATACANDY menu.
- From the main menu, select DATACANDY.
- Select ACTIVATE and press OK.
- Enter your initialization code and press OK.
- Enter your merchant password and press OK.
You can now use your Clover terminal for DataCandy gift or loyalty card transactions.
Step 3: Set Employee IDs
By default, transactions are assigned to a generic employee ID (99). Follow these steps to assign an employee ID to each of your employees or to change the default employee ID.
To Add a New Employee ID
- From the main menu, select DATACANDY.
- If prompted, enter your SUPER PASSWORD (or the default password, 1234) and press OK.
- The screen will display the EMPTY EMPLOYEE LIST option. Press OK.
- Select ADMIN. If ADMIN is not displayed, select the down arrow or MORE to scroll through the menu.
- Enter your ADMIN PASSWORD (or the default password, 12345) and press OK.
- Select CONFIG.
- Select EMPLOYEE LIST. If EMPLOYEE LIST is not displayed, select the down arrow or MORE to scroll through the menu.
- Select ADD.
- Enter the EMPLOYEE ID and press OK.
- Enter the EMPLOYEE PASSWORD and press OK.
- Confirm the EMPLOYEE PASSWORD and press OK.
- Repeat these steps for each employee.
To Print a List of Existing Employee IDs
- From the main menu, select DATACANDY.
- If prompted, enter your SUPER PASSWORD (or the default password, 1234) and press OK.
- Select ADMIN. If ADMIN is not displayed, select the down arrow or MORE to scroll through the menu.
- Enter your ADMIN PASSWORD (or the default password, 12345) and press OK.
- Select CONFIG.
- Select EMPLOYEE LIST. If EMPLOYEE LIST is not displayed, select the down arrow or MORE to scroll through the menu.
- Select PRINT.
To Remove an Employee ID
- From the main menu, select DATACANDY.
- If prompted, enter your SUPER PASSWORD (or the default password, 1234) and press OK.
- Select ADMIN. If ADMIN is not displayed, select the down arrow or MORE to scroll through the menu.
- Enter your ADMIN PASSWORD (or the default password, 12345) and press OK.
- Select CONFIG.
- Select EMPLOYEE LIST. If EMPLOYEE LIST is not displayed, select the down arrow or MORE to scroll through the menu.
- Select REMOVE.
- Enter the EMPLOYEE ID and press OK.
Please Note: Once you set one or more employee IDs, the EMPLOYEE ID and EMPLOYEE PASSWORD prompts will be displayed at each transaction. To stop seeing this prompt, set a default employee.
Changing the Default Employee ID
- From the main menu, select DATACANDY.
- If prompted, enter your SUPER PASSWORD (or the default password, 1234) and press OK.
- Enter the EMPLOYEE ID you want to set by default and press OK.
- Enter the EMPLOYEE PASSWORD and press OK.
- Select ADMIN. If ADMIN is not displayed, select the down arrow or MORE to scroll through the menu.
- Enter your ADMIN PASSWORD (or the default password, 12345) and press OK.
- Select CONFIG.
- Select DEFLT EMPLOYEE. If DEFLT EMPLOYEE is not displayed, select the down arrow or MORE to scroll through the menu.
- Enter the EMPLOYEE ID you want to set as the default for all transactions and press OK.
