User Guide for emporia models including: Smart Home EV Charge, Smart Home, EV Charge
Emporia EV Charger, always grasp the unit by the charging station enclosure. Never carry or lift the Emporia EV Charger by either the power cable or charging cord. Store the Emporia EV Charger indoors and in its original packaging until it is ready to be installed. Storage temperature should be between -22°F to 122°F (-30°C to 50°C)
emporia energy manual filetype:pdf - Google Search
INSTALLATION AND USAGE GUIDE IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK! Improper connection of the equipment- grounding conductor may result in a risk of electric shock, leading to death or serious injury. Emporia recommends that installation be performed by a licensed electrician or other qualified professional in accordance with the regional electrical code where it is being installed to ensure the Emporia EV Charger is properly grounded. Do not modify the provided plug if it will not fit the outlet, have a proper outlet installed by a licensed electrician or other qualified professional. GROUNDING INSTRUCTIONS For Plugged-In Installation: This product must be grounded. If it should malfunction or break down,grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING - Improper connection of the equipment-grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by a qualified electrician. For Hardwired Installation: This product must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product. Safety information IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK Read all the instructions before using this product. This device should be supervised when used around children. Do not put fingers into the electric vehicle connector. The Emporia EV Charger is intended for use with electric vehicles only. Specifically, it is intended only for electric vehicles not requiring ventilation during charging. Do not use the Emporia EV Charger in any manner other than specified in this installation guide. Do not attempt to disassemble or repair any of the components of the Emporia EV Charger. There are no user serviceable parts inside. Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or any other signs of damage. Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage. Do not install the Emporia EV Charger in environments with explosive gas or vapors; nor where temperatures are outside its operating range of -22°F to 122°F (-30°C to 50°C) Use 90°C wire, 6 AWG copper for setting 48A rating intended for field wiring connection. Moving and storage Instructions Improper moving or storage of the Emporia EV Charger may result in damage to the product that could result in a risk of fire or electric shock during subsequent use. Handle charger and packaging with care and avoid dropping it. When moving or lifting the Emporia EV Charger, always grasp the unit by the charging station enclosure. Never carry or lift the Emporia EV Charger by either the power cable or charging cord. Store the Emporia EV Charger indoors and in its original packaging until it is ready to be installed. Storage temperature should be between -22°F to 122°F (-30°C to 50°C) Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) What's in the box Your new Emporia EV Charger contains the following items. If any of these items are missing or if you believe they've been damaged, call support immediately. SAE J1772 connector gun Charging station Power cable with NEMA 14-50P plug Charging cord Four M5X10 Phillips screws Mounting bracket Gun cradle Allen wrench Eight 7/32 inch #12 Phillips screws 8 drywall anchors Before you get started Here are the tools you will need to install the EV Charger. Phillips and flathead screwdrivers Bubble level Pencil Hammer iOS or Android phone or tablet Drill with a 5/16" drill bit Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 1: Get the App Use your phone to check the signal strength of your Wi-Fi network where the EV Charger will be installed. Low/no signal may require a Wi-Fi extender for the Charger to work. Download the Emporia Energy app onto your phone or tablet from the Apple App Store, from Google Play, or from emporiaenergy.com/app. Create an account and begin the setup process. emporiaenergy.com/app Step 2: How is the EV Charger powered? Hardwired installation See Step 8a EV Charger can supply a maximum charge of 48A to the EV Requires a dedicated dual pole breaker. We recommend 60A. CAUTION: To reduce the risk of fire, connect only to a circuit provided with 60 amperes maximum branch circuit over current protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1. Dedicated Breaker 15A 20A 25A 30A 35A 40A 45A 50A 60A Charge Power @ 240V 2.9kW 12A 3.8kW 16A 4.8kW 20A 5.8kW 24A 6.7kW 28A 7.7kW 32A 8.6kW 36A 9.6kW 40A 11.5kW 48A Plugged-in installation See Step 8b EV Charger can supply a maximum charge of 40A to the EV Requires a dedicated, 50A dual pole breaker. Requires a NEMA 14-50R receptacle outlet Step 3: Find a place for the EV Charger This device shall be mounted at a sufficient height from grade such that the height of the storage means for the coupling device is located between 24" (600 mm) and 48" (1.2 m) from grade; the distance from the vehicle allows slack for charging cable; temperatures are between -22°F to 122°F; the charger is within range of WiFi signal; and if plugged-in, the distance from the NEMA outlet allows slack for a short cable. 122F -22F Allow slack for short cable Allows slack for cable Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) 24" - 48" Step 4: Mark the mounting bracket location On the plasterboard / drywall where the charger will be installed, use a bubble level to draw a horizontal line where the top of the EV Charger will sit on the wall ensuring it is mounted at a sufficient height from grade such that the height of the storage means for the coupling device is located between 24" (600 mm) and 48" (1.2 m) from grade and allows slack for the NEMA cable if it will be plugged in. Then, align the top of the mounting bracket to the line and mark the 4 mounting holes. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) 24" - 48" Step 5: Install the mounting bracket For each mark, drill a 5/16" hole in the wall. Use a hammer to tap in the 4 drywall anchors. If you would like to install the gun cradle under the EV Charger, install the mounting bracket with 3 Phillips screws into the top 3 anchors, omitting the bottom screw, and go to Step 6a. If you'd like to install the gun cradle off to the side of the EV Charger, install the mounting bracket with the 4 Phillips screws into the anchors and proceed to Step 6b. See instructions Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 6a: Install the gun cradle under the Charger The gun cradle is designed to be installed directly under the EV Charger. If you wish to install it off to the side of the EV Charger, skip to Step 6b. Hang the gun cradle on the mounting bracket hooks. Mark the bottom mounting hole of the gun cradle. Drill a 5/16" hole in the wall at your mark. Use a hammer to tap in a drywall anchor. Install the gun cradle with 2 Phillips screws into the anchors. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 6b: Install the gun cradle beside the Charger Use a bubble level to draw a horizontal line at least 12" away from the mounting bracket at the height you'd like the cradle beside your EV Charger. Holding the gun cradle up to your line, mark the top two and bottom mounting holes of the gun cradle. Drill a 5/16" hole in the wall for each mark. Use a hammer to tap in 4 drywall anchors. Install the gun cradle with 4 Phillips screws into the anchors. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 7: Mount the EV Charger Use a Phillips screwdriver and the 4 Phillips bolts to install the EV Charger on the mounting bracket. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 8a-1: Hardwired instructions for electricians A licensed electrician or other qualified professional can follow these instructions to hardwire the EV Charger to a breaker. If you plan to power your EV Charger with a NEMA 14-50R receptacle outlet, skip to Step 8b. First, turn off the dedicated dualpole breaker that will power the EV Charger. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) OFF 60 60 OFF Step 8a-2: Hardwired instructions for electricians From the back of the EV Charger, use the Allen wrench to remove the 8 screws to detach the front cover. Caution: there's a cable connecting the cover to the circuit board in the Charger. To remove the cable, gently grab the cable bundle and pull it away from the circuit board. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 8a-3: Hardwired instructions for electricians Unscrew the screws for terminals 1, 2, and 3 to remove the Black, Red, and Green NEMA cable wires Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 8a-4: Hardwired instructions for electricians Unscrew the screws to remove the clamp securing NEMA cable. Then, remove the NEMA cable from the assembly. Finally, unscrew the nut holding the cable gland in place and remove it from the assembly. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 8a-5: Hardwired instructions for electricians Using 1-¼" conduit and proper fittings for the connections, use 90°C wire, 6 AWG copper for setting 48A rating from both phases of the breaker along with a ground/earth lead into the EV Charger assembly. Insert the phase 1 lead into terminal 1, the phase 2 lead into terminal 2, and the ground into terminal 3 and secure them with the screws, applying a tightening torque of 1.2 Nm. 120/240 VAC LOCAL SERVICE OR SUB PANEL P1 P2 MAIN BREAKER GND BUS 60 A 6AWG / 90°C+ TEMP RATING 240 VAC Step 8a-6: Hardwired instructions for electricians Gently reattach the cable to the cover and the circuit board. Then, from the back of the EV Charger, use the Allen wrench to replace the 8 screws to reattach the front cover. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) 60 60 ON ON Step 8a-7: Hardwired instructions for electricians Turn on the breaker and ensure that the power light on the front of the EV Charger is illuminated. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Step 8b-1: Plugged in instructions for electricians If a NEMA 14-50R receptacle outlet is not already at the EV Charger location, a licensed electrician or other qualified professional can follow these instructions to install one. First, turn off the dedicated dual-pole breaker that will power the EV Charger. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) OFF 50 50 OFF Step 8b-2: Plugged in instructions for electricians Install a NEMA 14-50R receptacle outlet with the ground facing downward ensuring the distance between the NEMA outlet and the EV Charger allows slack for a short cable. Bring leads from both phases of the breaker along with a ground/earth lead to the outlet and connect them. Neutral is not required. 120/240 VAC LOCAL SERVICE OR SUB PANEL P1 P2 MAIN BREAKER NEMA 14-50R GND BUS 50 A Allow slack for short cable 240 VAC 50 50 ON Step 8b-3: Plugged in instructions for electricians Plug in the NEMA 14-50P plug from the EV Charger into the receptacle outlet. Turn on the breaker and ensure that the power light on the front of the EV Charger is illuminated. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) ON Step 9: Complete setup Your EV Charger is now ready to charge your vehicle. It is set from the factory to charge at 40 Amps. To raise or lower the charge rate to match your breaker size and to take advantage of the numerous other features available from Emporia, return to the Emporia App, choose Add a Device under Manage Devices and follow the instructions to set up your EV Charger. Your phone will connect via Bluetooth to the system and then you'll connect to a nearby Wi-Fi router. Make sure you have your Wi-Fi name and password. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Charging your vehicle Your charger is set from the factory to charge at 40 Amps. You can raise or lower this rate only through the Emporia app. To charge your vehicle, open the port door and plug the EV Charger gun into the port. You will see the charge light on the EV Charger switch to solid blue when it is connected to the vehicle. It will begin breathing blue as the vehicle charges. Additionally, most EVs have indicator lights on the dashboard to let you know that you're charging. Do not attempt to drive your vehicle while the charge cable is connected to your vehicle. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Charging your Tesla EV The Emporia EV Charger requires a Tesla J1772 adapter to charge a Tesla. If you don't already own one, these can be purchased directly from shop.tesla.com. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) EV Charger LED lights Power Off Charger does not have power Solid green Charger has power Charge Off No vehicle connected Solid Blue Vehicle connected Flashing Blue Preparing to charge Breathing Blue Vehicle charging WiFi Solid Red Not connected to router Flashing Red Lost connection to router Flashing Green Connecting to router Solid Green Connected to router, but not the Internet Solid Blue Connected to the router and the Internet Fault Flashing orange 1 slow/1 fast Abnormal control pilot circuit Unplug and plug-in Emporia EV Charger. If issue persists, contact Support. Flashing orange 1 slow/2 fast Charger has exceeded operating temperature lower bound. Ensure the charger is installed where temperatures do not drop below -22F (-30C) Flashing orange 1 slow/3 fast Input voltage is too low If plugged in, check that the NEMA 14-50P is plugged in securely. Check the supply breaker in your breaker panel for damage and replace if necessary. If issue persists, contact Support. Flashing orange 1 slow/4 fast Input voltage is too high If plugged in, check that the NEMA 14-50P is plugged in securely. Check the supply breaker in your breaker panel for damage and replace if necessary. If issue persists, contact Support. Flashing orange 1 slow/5 fast Charger has exceeded nominal temperature Ensure the charger is installed where ambient temperatures will not exceed 122°F (50°C). If issue persists, contact Support. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) EV Charger LED lights (cont.) Fault (cont.) Flashing orange 1 slow/6 fast Output surge current Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support. Flashing orange 1 slow/7 fast Current leakage Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support. Flashing orange 1 slow/8 fast Output short circuit Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support. Flashing orange 1 slow/9 fast Output over current Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support. Flashing orange 2 slow/1 fast Vehicle is not responding. Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops. Ensure that the vehicle is not set up to begin charging at a specific time of day. Flashing orange 2 slow/2 fast Vehicle interface issue. Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops. Ensure that the vehicle is not set up to begin charging at a specific time of day. Flashing orange 2 slow/3 fast Relay fused in position Disconnect from power immediately. Contact Support. Flashing orange 2 slow/5 fast Charger is not grounded Ensure that the EV Charger is properly wired and grounded. Check the line and neutral connections, as they may be reversed in the adapter or outlet. Unplug and reboot EV charger. If issue persists, contact Support. Flashing orange 3 slow/1 fast The car is requesting ventilation during charging, which is not supported by the Emporia EV Charger. Contact Support. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Troubleshooting Tips The Emporia app is not finding my EV Charger after I've installed it. Ensure the Charger has power: Check for a green power light. Check the EV Charger is wired properly. Check that the breaker powering the EV Charger is turned on. Ensure your phone can connect to the EV Charger. Check your phone's Bluetooth is on. If you're using an Android, turn on Location Services for your phone to properly scan for Bluetooth devices. Try power cycling the breaker to which the EV Charger is connected. Try restarting the Emporia App. Try rebooting your phone. My vehicle is not responding or charging. Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops. Ensure that the vehicle is not set up to begin charging at a specific time of day. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) FCC ID: 2AS6P-EMEVSE1 Model: EMEVSE1 The Emporia Smart Home EV Charger contains FCC ID: 2AS6P-EMEVSE1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Caution: Any changes or modifications not expressly approved by Emporia void the user's authority to operate the equipment. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742) Automate your Charging Peak Demand Management With the Emporia Vue, set a Peak Demand Goal for your system and let Emporia take care of the rest automatically adjusting your Emporia EV Charger charge rates to meet this goal. Charge with Solar For homes that generate solar or other renewable energy, the Vue can adjust your EV Charger to automatically charge your vehicle to consume the excess generation. Learn more: emporiaenergy.com Copyright © 2021 Emporia Corp. Designed in Colorado, USA. Manufactured in India.Adobe PDF library 16.03 Adobe Illustrator 26.0 (Windows)