Phonak Virto™ Infinio - Phonak - Africa
Phonak Virto™ Infinio - Phonak - South Africa
Phonak VirtoTM I User Guide Phonak Virto I-Titanium Phonak Virto I-10 NW O This user guide is valid for: Non wireless hearing aids Phonak Virto I90-Titanium Phonak Virto I70-Titanium Phonak Virto I90-10 NW 0 Phonak Virto I70-10 NW 0 Phonak Virto I50-10 NW 0 Phonak Virto I30-10 NW 0 Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Hearing aid models Battery size c Phonak Virto I-Titanium (I90/I70) 10 c Phonak Virto I-10 NW O (I90/I70/I50/I30) 10 3 Your hearing aids have been developed by Phonak a world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed with your well-being in mind. We thank you for making such a great choice and wish you many years of listening pleasure. Please read the user guide carefully to make sure that you understand and get the best out of your device. Training is not required for handling of this device. A hearing care professional will help set up this device according to your individual preferences during the tting consultation. For more information regarding features, benets, set up, use, maintenance or repairs of your hearing aid and accessories, please contact your hearing care professional or the manufacturer representative. Additional information can be found in the data sheet of your product. Phonak life is on www.phonak.com 4 5 Contents Your hearing aid 1. Quick guide 8 2. Parts of the hearing aid 10 Using the hearing aid 3. Left and right hearing aid markings 12 4. On/O 13 5. Batteries 14 6. Putting on the hearing aid 16 7. Removing the hearing aid 17 8. Push button 19 9. Volume control 20 10. Adjusting the hearing aid with the Phonak MiniControl 21 11. Listening in public places 23 Further information 12. Care and maintenance 24 13. Environmental conditions 27 14. Service and warranty 29 15. Compliance information 31 16. Information and description of symbols 36 17. Troubleshooting 42 18. Important safety information 44 1. Quick guide Left and right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Left Right Changing batteries On/O On O Push button* The push button on your hearing aid can have various functions. 1. 2. Remove the Open the sticker from the battery door. new battery and wait two minutes. 3. Place battery in the battery door with the at side facing upwards. 8 Volume control* To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. *Applicable only for the models with this specic option. 9 2. Parts of the hearing aid The following pictures show the models described in this user guide. You can identify your personal model by: · Checking "Your hearing aid details" on page 3. · Or comparing your hearing aid with the following shown models. Pay attention to the shape of the hearing aid and if a push button or a volume control is present. Model with a push button (available for Virto I-Titanium and Virto I-10 NW O) Sound outlet / wax protection system Push button (optional) Removal handle (optional) Custom-made shell Battery door Model with a volume control (available for Virto I-10 NW O) Sound outlet / wax protection system Battery door Removal handle (optional) Custom-made shell Volume control (optional) 10 11 3. Left and right hearing aid markings There is a blue or red marking on the hearing aid to indicate if it is a left or right hearing aid. The color mark is located inside the battery door as shown on the pictures below. Additionally, for Virto I-10 NW O you can select a blue shell for the left device and a red shell for the right device. Blue marking for left hearing aid. Red marking for right hearing aid. 4. On/O The battery door is also the on/o switch. 1. Closed battery door = hearing aid is on 2. Open battery door = hearing aid is o When you switch on the hearing aid, you may hear a start-up melody. 12 13 5. Batteries 1. 2. Remove the Open the sticker from the battery door. new battery and wait two minutes. 3. Place battery in the battery door with the at side facing upwards. If it is dicult to close the battery door: Check that the battery is inserted correctly and the at side is facing upwards. If the battery is not inserted correctly, the hearing aid will not work and the battery door can be damaged. Low power: You will hear two beeps when the battery is low. You will have approximately 30 minutes to change the battery (this can vary, depending on the hearing aid settings and battery). We recommend that you always have a new battery on hand. 14 Replacement battery This hearing aid requires a size 10 zinc-air battery. Model Zinc-air Color IEC battery marking on code size package ANSI code Phonak Virto I-Titanium 10 Phonak Virto I-10 NW O yellow PR70 7005ZD Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 18.2 for further information on product safety. 15 6. Putting on the hearing aid Take your hearing aid up to your ear and place the custom-made shell part into your ear canal. 7. Removing the hearing aid 7.1 Removing the hearing aid with a removal handle Hold the removal handle and carefully pull the hearing aid up and out of the ear. 16 17 7.2 Removing the hearing aid without a removal handle 1. Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw. 2. Grasp the protruding hearing aid and remove it. 18 8. Push button* The push button on your hearing aid can have various functions or can remain inactive. This depends on the programming of the hearing aid, which is indicated in your individual "Hearing aid instructions". Please ask your hearing care professional for this printout. *Applicable only for the models with this specic option. 19 9. Volume control* To increase the volume, turn the volume control forwards (towards nose). To decrease the volume, turn the volume control backwards (towards back of head). The volume control can be disabled by the hearing care professional. *Applicable only for the models with this specic option. 20 10. Adjusting the hearing aid with the Phonak MiniControl The MiniControl contains a magnet that functions like a remote control to change the settings of your hearing aid. Your hearing aid in combination with MiniControl can have various functions or can remain inactive. This depends on your individual settings, which are indicated in your individual "Hearing aid instructions". Please ask your hearing care professional for this print out. To use the MiniControl: 1. Unscrew the magnet from the keychain housing. Keychain housing MiniControl magnet 21 2. While the hearing aid is on, hold the magnet next to the hearing aid. 3. Remove the magnet promptly once your hearing aid is set to the desired program or the volume is ideal for you. If you use a medical device like a pacemaker or ICD device (implantable cardioverter debrillator): - Please read the specic user guide to clarify possible impact of magnetic elds to your medical device. - Do not place the MiniControl (neither open nor closed) in your breast pocket. Keep a distance of at least 15 cm (6 inches) between the MiniControl and any medical device. 22 11. Listening in public places* Your hearing aid has a telecoil option that can help you hear in various public spaces such as church, concert halls, train stations and government buildings. When you see this symbol, a loop system is present and is compatible with your hearing aids. Please contact your hearing care professional for further information and activation of the telecoil function. How to use your telecoil function Direct access to the telecoil program is possible via a long press of the push button on your hearing aid. Ensure that you are standing or are seated within the designated loop system area as noted by the ocial telecoil symbol. *Applicable only for the models with this specic option. 23 12. Care and maintenance Expected Service Life The hearing aids have the expected service life of ve years. The devices are expected to remain safe for use for this duration. Commercial service period Routine and diligent care of your hearing aids will contribute to the outstanding performance for the duration of the expected service life of your devices. Sonova AG will provide a minimum of a ve year repair service period after the respective hearing aid and essential components have been phased out of the product portfolio. Please use the following specications as a guideline. For further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it. 24 When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. Your hearing aids are resistant to water, sweat and dust under the following conditions: · The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. · After exposure to water, sweat or dust, the hearing aid is cleaned and dried. · The hearing aid is used and maintained as described in this user guide. Use of your hearing aid around water can restrict air ow to the batteries causing it to stop working. Should your hearing aid stop working after coming into contact with water refer to the troubleshooting steps in chapter 17. 25 Daily Daily cleaning and the use of a drying system is recommended. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids. It is not recommended to rinse with water. Clean the surfaces of your hearing aids with a lint-free cloth or a soft brush. If your hearing aid is performing weakly or fails to operate, clean or replace the wax guard system. If your hearing aid fails to operate after you have correctly cleaned or replaced your wax protection system and inserted new batteries, contact your hearing care professional for advice. Weekly For more in-depth maintenance instructions or for more than basic cleaning, please see your hearing care professional. 26 13. Environmental conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in this user guide. Please ensure to use, transport and store the hearing aids according to the following conditions: Operation Transport Storage Temperature +5 to +40 °C -20 to +60 °C -20 to +60 °C (+41 to +104 °F) (-4 to +140 °F) (-4 to +140 °F) Humidity (non condensing) 0 to 90 % 0 to 93 % 0 to 93 % Atmospheric 500 to 1060 hPa 500 to 1060 hPa 500 to 1060 hPa pressure 27 The hearing aids are classied as IP68. This means that they are water and dust resistant and designed to withstand daily life situations. They can be worn in the rain but should not be fully submerged in water or used when taking a shower, swimming or other water activities. The hearing aids should never be exposed to chlorinated water, soap, salt water or other liquids with a chemical content. If the device has been subject to storage and transport conditions outside of the recommended use conditions, wait 15 minutes before starting the device. 14. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aid about the terms of the local warranty. International warranty Sonova AG oers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid, but not accessories such as batteries, tubes, earmolds and external receivers. The warranty only comes into force if a proof of purchase is shown. The international warranty does not aect any legal rights that you might have under applicable national legislation governing sale of consumer goods. 28 29 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their oce. Serial numbers Hearing aid left side: Hearing aid right side: Date of purchase: Authorized hearing care professional (stamp/signature): 30 15. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Regulation(EU) 2017/745. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com/en-int/certicates. Notice 1: This device complies with Part 15 of the FCC Rules and ICES-003 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. 31 Notice 2: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the device and receiver. · Connect the device into an outlet on a circuit dierent from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. 32 Electromagnetic emissions Manufacturer's Declaration: The hearing aids are intended for use in the electromagnetic environments listed below. The user should assure that they are used in such environments. Emissions Test Compliance Electromagnetic environment guidance RF emissions CISPR 11 Group 1 The hearing aids generate or use RF energy only for their internal functioning. Therefore, the RF emissions are very low and are not likely to cause any interference to nearby electronic equipment. RF emissions CISPR 11 Class B The hearing aids are suitable for use in domestic establishment and in establishment directly connected to a low voltage power supply network which supplies buildings used for domestic purposes. 33 Electromagnetic emissions Immunity Test IEC60601-1-2 Test Level Electrostatic Discharge (ESD) IEC 61000-4-2 +/- 8 kV contact +/- 2 kV , +/- 4 kV, +/- 8 kV, +/- 15 kV air Compliance Level +/- 8 kV contact +/- 2 kV , +/- 4 kV, +/- 8 kV, +/- 15 kV air Radiated RF Electromagnetic Field Immunity Test IEC 61000-4-3 10 V/m 80 MHz 2.7 GHz 80% AM at 1 kHz 9 V/m; 710, 745, 780 MHz; Pulse modulation 18 Hz 9 V/m; 5240, 5500, 5785 MHz; Pulse modulation 217 Hz 10 V/m 80 MHz 2.7 GHz 80% AM at 1 kHz 9 V/m; 710, 745, 780 MHz; Pulse modulation 18 Hz 9 V/m; 5240, 5500, 5785 MHz; Pulse modulation 217 Hz Proximity Magnetic Field IEC 61000-4-3 27 V/m; 385 MHz; Pulse modulation 18 Hz 27 V/m; 385 MHz; Pulse modulation 18 Hz 28 V/m; 450 MHz FM +/- 5 28 V/m; 450 MHz FM +/- 5 kHz deviation; 1 kHz sine kHz deviation; 1 kHz sine 28 V/m; 810, 870, 930 MHz; 28 V/m; 810, 870, 930 MHz; Pulse modulation 18 Hz Pulse modulation 18 Hz 28 V/m; 1720, 1845, 1970, 2450 MHz; Pulse modulation 217 Hz 28 V/m; 1720, 1845, 1970, 2450 MHz; Pulse modulation 217 Hz Immunity Test IEC60601-1-2 Test Level Rated power frequency magnetic elds IEC 61000-4-8 30 A/m 50 Hz or 60 Hz Compliance Level 30 A/m 50 Hz or 60 Hz Enclosure Port Immunity to Proximity Magnetic Fields IEC 61000-4-39 Test frequency 30kHz, modulation: CW, Immunity test level 8 Test frequency 134, 2 kHz, Pulse modulation: 2.1 kHz, Immunity test level 65 Test frequency 13.56 kHz, Pulse modulation: 50kHz, Immunity test level 7.5 Test frequency 30kHz, modulation: CW, Immunity test level 8 Test frequency 134, 2 kHz, Pulse modulation: 2.1 kHz, Immunity test level 65 Test frequency 13.56 kHz, Pulse modulation: 50kHz, Immunity test level 7.5 35 16. Information and description of symbols With the CE symbol, Sonova AG conrms that this product including accessories meets the requirements of the Medical Devices Regulation (EU) 2017/745. The numbers after the CE symbol correspond to the code of certied institutions that were consulted under the above-mentioned regulation and directive. This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing aid is specied as an applied part of Type B. Indicates the medical device manufacturer, as dened in the Medical Devices Regulation (EU) 2017/745. Indicates the date when the medical device was manufactured. 36 Indicates the Authorized representative in the European Community. The EC REP is also the importer to the European Union. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices related to batteries in these user guides. Important information for handling and product safety. 37 Indicates a device's compliance with applicable Radio Spectrum Management's (RSM) and Australian Communications and Media Authority (ACMA) regulatory arrangements for the legal sale in New Zealand and Australia. Indicates the manufacturer's serial number so that a specic medical device can be identied. Indicates the manufacturer's catalogue number so that the medical device can be identied. Indicates that the device is a medical device. An indication that electronic instructions for use are available. 38 Ingress Protection Rating. IP68 rating indicates that the hearing aid is water and dust resistant. It survived continuous immersion in 1 meter of water for 60 minutes and 8 hours in a dust chamber as per the IEC60529 standard. Indicates the temperature limits to which the medical device can be safely exposed. Indicates the range of humidity to which the medical device can be safely exposed. Indicates the range of atmospheric pressure to which the medical device can be safely exposed. During transportation keep dry. 39 This symbol indicates a device that is not safe to use in magnetic resonance (MR) environment (e.g. during an MRI scan). The symbol with the crossed-out garbage bin is to make you aware that this hearing aid as well as batteries may not be thrown away as normal household waste. Please dispose of old or unused hearing aids, at waste disposal sites intended for electronic waste, or give your hearing aid to your hearing care professional for disposal. Proper disposal protects the environment and health. 40 41 17. Troubleshooting Cause What to do Problem: Hearing aid not functioning. Dead battery. Change battery (chapter 5). Blocked sound outlet. Clean sound outlet, e.g. replace wax guard system. Battery not inserted correctly. Insert battery correctly (chapter 5). Hearing aid switched o. Switch hearing aid on by completely closing the battery door (chapter 4). Problem: Hearing aid whistles. Hearing aid not inserted correctly. Insert hearing aid correctly (chapter 6). Earwax in ear canal. Contact your ENT/GP or hearing care professional. Problem: Hearing aid too loud. Volume too loud. Decrease volume if volume control available (chapter 9 + 10). Please check https://www.phonak.com/en-int/support for further information. 42 Cause What to do Problem: Hearing aid not loud enough or distorted. Low battery. Change battery (chapter 5). Blocked sound outlet. Clean sound outlet, e.g. replace wax guard system. Volume too low. Turn volume up if volume control available (chapter 9 + 10). Physical hearing condition has changed. Contact you hearing care professional. Problem: Hearing aid plays two beeps. Indication for low battery. Change battery within the next 30 minutes (chapter 5). Problem: Hearing aid switches on and o (intermittent). Moisture on battery or hearing aid. Wipe battery and hearing aid with dry cloth. If the problem persists, contact your hearing care professional for assistance. 43 18. Important safety information Please read the relevant safety information and limitationsof-use information on the following pages before using your hearing aid. Intended use Hearing aid: The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. Tinnitus Balance feature: The feature is intended for use by people with tinnitus who also desire amplication. It provides supplementary noise stimulation which can help defocus the user's attention from their tinnitus. Intended patient population Hearing aid: The device is intended for patients from 18 years of age which fulll the clinical indication for this product. Tinnitus Balance feature: The feature is intended for patients from 18 years of age which fulll the clinical indication for this product. Intended user Intended for people with hearing loss using a hearing aid and their caregivers. A hearing care professional is responsible for adjusting the hearing aid. Intended medical indication Clinical indications for the use of hearing aids are: · Presence of hearing loss · Uni- or bilateral · Conductive, sensorineural or mixed · Grades: mild to severe Intended medical contraindications Contraindications for the use of hearing aids and Tinnitus feature are: · Acute tinnitus (<3 months, after occurrence) · Deformity of the ear (i.e. closed ear canal) · Neural hearing loss (retro-cochlear pathologies such as absent/non-viable auditory nerve) 44 45 Clinical benet Hearing aid: Improvement of speech understanding. Tinnitus Balance feature provides supplementary noise stimulation which can help defocus the user`s attention from their tinnitus. Side eects Physiological side-eects of hearing aids like tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching and/or rashes, plugged or fullness and their consequences like headache and/ or ear pain, may be resolved or reduced by your hearing care professional. Conventional hearing aids have the potential to expose patients to higher levels of sound exposure, which might result in threshold shifts in the frequency range aected by acoustic trauma. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benet from it. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. Hearing aids are suitable for the home healthcare environment and due to their portability it may happen that they are used in professional healthcare facility environments like physician oces, dental oces, etc. Feedback, poor sound quality, too loud or too soft sounds, inadequate tting or problems when chewing or swallowing, can be resolved or improved during the ne-tuning process at the tting procedure by your hearing care professional. Any serious incident that has occurred in relation to the hearing aid, should be reported to the manufacturer representative and the competent authority of the state of 46 47 residence. The serious incident is described as any incident that directly or indirectly led, might have led or might lead to any of the following: · The death of a patient, user or other person; · The temporary or permanent serious deterioration of a patient's, user's or other person's state of health; · A serious public health threat. To report an unexpected operation or event, please contact the manufacturer or a representative. The primary criteria for the referral of a patient for a medical or other specialist opinion and / or treatment are as follows: · Visible congenital or traumatic deformity of the ear; · History of active drainage from the ear in the previous 90 days; · History of sudden or rapidly progressive hearing loss in one or both ears within the previous 90 days; · Acute or chronic dizziness; · Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz and 2000 Hz; · Visible evidence of signicant cerumen accumulation or a foreign body in the ear canal; · Pain or discomfort in the ear; · Abnormal appearance of the eardrum and ear canal such as: · Inammation of the external auditory canal, · Perforated eardrum, · Other abnormalities which the hearing care professional believes are of medical concern. 48 49 The hearing care professional may decide that referral is not appropriate or in the best interests of the patient when the following applies: · When there is sucient evidence that the condition has been fully investigated by a medical specialist and any possible treatment has been provided; · The condition has not worsened or changed signicantly since the previous investigation and / or treatment. If the patient has given their informed and competent decision not to accept advice to seek a medical opinion, it is permissible to proceed to recommend appropriate hearing aid systems subject to the following considerations: · The recommendation will not have any adverse eects on the patients health or general well being; · The records conrm that all necessary considerations about the patient´s best interests have been made If legally required, the patient has signed a disclaimer to conrm that the referral advice has not been accepted and that it is an informed decision. 50 18.1 Hazard warnings Changes or modications to the hearing aid that were not explicitly approved by Sonova AG are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions, oxygen-rich environments or areas where ammable anesthetics are handled). This device is not ATEX certied. WARNING: Device batteries are hazardous and can cause serious injuries if they are swallowed or placed inside any part of the body, whether the battery is used or new! Keep out of the reach of children, individuals with cognitive impairment, or pets. If you suspect that a battery was swallowed or placed inside any part of the body, immediately consult your physician without any delay. If you feel pain in or behind your ear, if it is inamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician. 51 In very rare cases if not securely attached, a cerumen stop can remain in your ear canal when removing the hearing aid from the ear. In the unlikely case that such part gets stuck in your ear canal, it is strongly recommended to see a physician for safe removal. Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, debrillators, etc.): Keep the wireless device at least 15 cm (6 inches) away from the active implant. If you experience any interference do not use the wireless hearing aids and contact the manufacturer of the active implant. Please, note that the interference can also be caused by powerlines, electrostatic discharge, airport metal detectors etc. Keep magnets (i.e. battery handling tool, EasyPhone magnet, etc.) at least 15 cm (6 inches) away from the active implant. 52 Use of accessories, transducers and cables other than those specied or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation. Avoid strong physical impacts to the ear when wearing in-the-ear hearing aids. The stability of in-the-ear shells is designed for normal use. A strong physical impact to the ear (e.g. during sports) may cause the in-the-ear shell to break. This may lead to perforation of the ear canal or ear drum. After mechanical stress or shock to the hearing aid, please ensure that the hearing aid shell is intact before placing it in the ear. Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally. 53 The hearing aids (specially programmed for each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing. Patients implanted with magnetic externally programmable CSF shunt valves may have a risk of experiencing an unintended change in their valve setting when exposed to strong magnetic elds. The receiver (loudspeaker) of hearing aids and the MiniControl contain static magnets. Keep a distance of 2 inches (approx. 5 cm) or more between the magnets and the site of the implanted shunt valve. The majority of hearing aid users have a hearing loss for which a deterioration in hearing is not to be expected with regular use of a hearing aid in everyday situations. Only a small group of hearing aid wearers with hearing loss, may be at risk of deterioration in hearing after a long period of use. If you experience itching, redness, blisters, swelling, inammation in or around your ears, inform your hearing care professional and contact your physician. 54 Special medical or dental examination including radiation described below, may adversely aect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray (also CT scan). Medical examinations with MRI/NMRI scans, generating magnetic elds. Hearing aids don't need to be removed when passing security gates (airports etc.). If X-ray is used at all, it will be in very low doses, and will not aect the hearing aids. The device and its components contain acrylates or methacrylates. People who are sensitive to such substances may potentially experience an allergic skin reaction. Stop using the device immediately if such a reaction occurs and contact your hearing care professional or physician. Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specied by the manufacturer. Otherwise, degradation of the performance of this equipment could result. 55 18.2 Information on product safety Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts. Protect your hearing aid from heat and sunlight (never leave near a window or in the car). Never use a microwave or other heating devices to dry your hearing aid. Ask your hearing care professional about suitable drying methods. When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid. Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional. 56 The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) rechargeable batteries as these may cause severe damage to your hearing aids. Remove the battery if you are not using your hearing aid for a long period of time. Do not use your hearing aid in areas where electronic equipment is prohibited. Do not kink or buckle the removal handle. Repeated stress to the removal handle may cause it to break. In case of a broken removal handle, the battery door (if available) may exceptionally be used to carefully pull the hearing aid out of the ear canal. If you are not able to remove the hearing aid, contact your hearing care professional or physician. If you are not using your hearing aid for a long period of time, store it in a box with a drying capsule or in a well ventilated location. This allows moisture to evaporate from your hearing aid and prevents a potential impact on its performance. 57 These hearing aids are water resistant and not waterproof. They are designed to withstand normal activities and occasional accidental exposure to extreme conditions. Never immerse your hearing aid in water! These hearing aids are not specically designed for extended periods of water submersion on a continual basis, that is worn in activities such as swimming or bathing. Always remove your hearing aid before these activities, as the hearing aid contains sensitive electronic parts. Never wash the microphone inputs. Doing so could cause it to lose its special acoustic features. Custom hearing aids and earpieces with titanium shell can contain small quantities of acrylates from adhesives. People who are sensitive to such substances may potentially experience an allergic skin reaction. Stop using the device immediately if such a reaction occurs and contact your hearing care professional or physician. Hearing aids and their parts should be kept out of reach of children and anyone who might swallow, choke on or otherwise cause injury to themselves with them. If swallowed consult a physician or hospital immediately as the hearing aid or its parts can be poisonous. In the event of choking immediately administer treatment or contact emergency services. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety. Some internal components of the device contain nickel. Although not expected, exposure to nickel cannot be excluded. People who are sensitive to nickel may potentially experience an allergic skin reaction. Stop using the device immediately if such a reaction occurs and contact your hearing care professional or physician. 58 59 Your hearing care professional: 029-1359-02/V1.01/2024-05/ZT © 2024 Sonova AG All rights reserved Sonova Deutschland GmbH Max-Eyth-Strasse 20 70736 Fellbach-Oengen Germany Australian Sponsor: Sonova Australia Pty Ltd 12 Inglewood Place, Norwest NSW 2153 Australia Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.comGPL Ghostscript 10.01.2 Adobe InDesign 19.4 (Windows)