The Monitoring Center may need to call you or your loved ones during an emergency. Please save both numbers below to your phone.
Bay Alarm Medical.
Bay Alarm Medical My Account Manager App Guide Table Of Contents 1) Getting Started ...................................................................................................1 Downloading the App .......................................................................................... 2 Logging In & Forget Password ............................................................................. 2 Change Password ................................................................................................ 3 Setting Up Fingerprint/Face ID Login .................................................................. 3 2) Updating Addresses ........................................................................................... 4 Updating Mailing Address ................................................................................... 4 Updating Shipping Address ................................................................................. 4 3) Updating Billing & Make Payments ..................................................................... 5 Update Card Info .................................................................................................. 5 Paying Past Dues .................................................................................................. 5 IMPORTANT: The Monitoring Center may need to call you or your loved ones during an emergency. Please save both numbers below to your phone so the caller ID can be recognized. · 1-801-781-6100 · 1-801-781-6101 Need Help? Call 1-877-522-9633 1 Billing Address 3841 Aragon Ln City San Ramon Getting Started StateDownloading the App California 1) On your phone or tablet, please go to the app store or click on the link below. Zip Code 94583 IOS Country United States https://apps.apple.com/us/app/bay-alarm-medical/id1138252468?ls=1 Phone Number 925-123-4567 Android https://play.google.com/store/apps/details?id=com.bayalarmandroid.app SAVE CHANGES 2) If you did not click on the links above, please enter "Bay Alarm Medical" in the search bar. COPY DETAILS TO OTHER USERS 3) Select the icon like the below that says "My Account Manager" and download. 4) Open the app and follow the instructions below for how to log in. Logging In & Forget Password 1) If you HAVE logged into the Online Account Portal, then please login using those credentials. 2) If you HAVE NEVER logged into your Online Account Portal or have forgotten your password: (a) Please click "FORGOT PASSWORD?" on the login page. (b) Enter the email that's on the account and click the "Reset Password" button. (c) A reset email will be sent. Please follow the instructions in that email to finish resetting your password. NOTE: *Please check your spam/junk folder for the reset link. *Please allow up to 30 minutes for the email to send before calling in or pressing the "FORGOT PASSWORD?" again. 99::4411 99::4411 Login ID 1 Password LOGIN 2 Forgot Password? Login ID Enter Email to Reset Password Password 2a RESET PASSWORD LOGIN Forgot Password? Need Help? Call 1-877-522-9633 2 Change Password 9:41 1 9:41 CHANGE PASSWORD Existing Password 2 New Password Confirm Password 3 CHANGE PASSWORD 1) On the Main Menu, click on "Side Menu" icon in the top right corner. 2) Click on "Change Password." Setting Up Fingerprint/Face ID Login 9:41 1 3) Enter the new info, scroll down to the bottom, and click "Change Password." 9:41 2 1) On the Main Menu, click on "Side Menu" icon in the top right corner. 2) Click on "Enable Fingerprint." Please verify to login 3 Touch the fingerprint sensor Cancel 3) Touch the fingerprint sensor or face the front camera for face ID. Need Help? Call 1-877-522-9633 3 Updating Addresses Update Mailing Address Alex Johnson alexjohnson@gmail.com 650-703-0567 9:41 9:41 1M5:4a94i:4li1ng Address MailinAgCAUCdSdOErUeRsNsPTROHFOILLEDER 3841 AragGornuLmnpy Grandpa City San Ramon State 1 California Zip Code 2 94583 Country United States 3 SAVE CHANGES 1) On the Main Menu, click on "Account Profile." Update Shipping Address 2) On the Account Holder page, click on the "Edit" button next to the Mailing Address. 3) EnteraylAexoljoeuhxnrsoJnno@ehgmnwasilo.cinonmfo, scroll down650t-7o03t-0h56e7 bottom, and click the "Save Changes" button. 9:41 1 1) On the Main Menu, click on "User Profile." 9:41 USER PROFILE Grumpy Grandpa Grumpy Grandpa Protected Address 1140 Galaxy Way Concord, California-94520 Shipping Address 1140 Galaxy Way Concord, California-94520 2 EDIT Service Contract Service Contract 0117397 Pay Period Monthly Monthly Fee $19.95 TERMS & CONDITIONS 1M5:4a94i:4li1ng Address MailinAgCAUCdSdOErUeRsNsPTROHFOILLEDER 3841 AragGornuLmnpy Grandpa City San Ramon State California Zip Code 94583 Country United States 3 SAVE CHANGES Recurring Fees Product Quantity Fee 24/7 1 $19.95 2) OnIn-tHhomee User Profile, click on thMeon"itEordingit" button under 3) Enter the new info, scroll down to the bottom, and the shipping address INVOICE HISTORY ORDER HISTORY click "Save Changes." Need Help? Call 1-877-522-9633 4 Update Billing Info & Make Payments First Name Alex Update Card Info Last Name Johnson 9:41 9:41 B9:i4ll1ing Address BILLING INFO 3841 AragBoInLLLnING INFO Grumpy Grandpa Card Details City Grumpy Grandpa San Ramon State CURRENT Card Number California XXXX-XXXX-XXXX-5198 Zip Code NEW Card Number 2 ADD NEW NUMBER 94583 Country NEW Card Type CARD TYPE United States 1 Phone Number Card Expiration Month Year 925-123-4567 MONTH CVV ? XXX YEAR SAVE CHANGES 3 COPY DETAILS TO OTHER USERS 1) On the Main Menu, click on "Update Billing Info." Paying Past Dues 9:41 1 2) Enter BthilleinugpDdeattaeilds info undeFirrstCNaamred Details and BillinAglexDetails. Last Name Johnson B9:i4ll1ing Address 3841 AragBonILLLnING INFO City Grumpy Grandpa San Ramon Card Details State CCUaRliRfoErnNiaT Card Number XXXX-XXXX-XXXX-5198 Zip Code 22 N9E4W58C3 ard Number ADD NEW NUMBER Country NEW Card Type United States CARD TYPE Phone Number C9a2r5d-1E2x3-p4i5r6a7tion Month Year MONTH YEAR SAVE CHANGES CVV ? XXXCOPY DETAILS TO OTHER USERS 3) Scroll down to the bottom and FcirlsitcNkam"eSave Changes." PaymAleexnts may take up to 24 hours to update. Last Name Johnson B9:i4ll1ing Address 3841 AragBoInLLLnING INFO City Grumpy Grandpa San Ramon State California Zip Code 94583 Country United States Phone Number 925-123-4567 PAST DUE 3 COPY DETAILS TO OTHER USERS 1) On the Main Menu, click on "Update Billing Info." 2) Enter BthilleinugpDdeattaeilds info undeFirrstCNaamred Details and BillinAglexDetails. Last Name Johnson 3) Scroll down to the bottom and click "Past Due." Payments may take up to 24 hours to update. Need Help? Call 1-877-522-9633 5Adobe PDF library 15.00 Adobe Illustrator 24.1 (Macintosh)