GOTRAX G4 Scooter User Manual

Congratulations on your purchase!

This user manual will help you assemble and operate your new electric scooter. Be sure to read ALL OF THE INFORMATION in this manual before riding.

NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It's very important that you get parental permission before riding your electric scooter.

Important Safety Information

Don't Ride Until You Read This:

• ⛑️ ALWAYS wear a helmet when riding your electric scooter.
• ? Make sure your scooter has a full battery before taking it out to ride.
• ? Always be aware of local road laws, and follow them.
• ? Do not ride the scooter under the influence of drugs or alcohol.
• ? Always respect pedestrians.
• ?️ Do not ride under wet conditions. The scooter may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.

Warning Message

1. Avoid water: The scooter is not waterproof. The electronics may be damaged due to water and water damage is not covered by our warranty. Riding in wet conditions is also very dangerous and may result in injury.
2. Abuse: We do not cover physical damage due to negligent care and extreme riding.
3. Risk of Injury: Whenever you ride the GOTRAX scooter, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
4. Modification: Do not modify the product from the manufacturer's original design.
5. Moving Parts: Keep hands and all body parts away from moving parts while operating the scooter.
6. Pre-Ride Check: Before riding, be sure to check the scooter over and make sure the scooter is operating correctly before each use.
7. Braking System: Before riding, be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings.
8. Guards: Before riding, be sure that any and all axle guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition.
9. Tires: Before riding, be sure to check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
10. Load Rating: Never exceed the 220 lb (100 kg) maximum load rating.
11. Age Limit: The electric scooter should never be used by children under the age of 16.
12. Maximum Speed: Your electric scooter goes the maximum speed of 20 mph.

Unpack

You should find each of these items in your box:

1. Electric Scooter
2. 4 Screws
3. 3mm Allen Wrench
4. Approved Power Adapter / Charging Unit
5. Tire pump extender

Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.

Get To Know Your Scooter

The electric scooter comes partially assembled.

Scooter Components:

• Handbrake: Located on the handlebar, includes a bell.
• Headlight: Front illumination.
• Side Reflector: For visibility from the sides.
• Kick Stand: To prop the scooter up when not in use.
• Tiller: The vertical steering column.
• Folding Mechanism: Allows the scooter to be folded for storage/transport.
• Accelerator: Right thumb throttle for speed control.
• Display: Shows speed, battery life, etc.
• Switch Button: For powering on/off and other functions.

Specifications

Assemble Your Scooter

1. Step 1: Straighten the tiller and lift the tiller upright.
2. Step 2: Press the folding lever to lock the tiller.
3. Step 3: Insert the exposed cable into the tiller, then insert the console into the tiller. Use the tool and screws to lock the console into place.

Charge Your Scooter

Before using the scooter, you must fully charge the battery.

Charging Process:

1. Open the rubber charging port cover.
2. Insert the charging plug into the port.
3. The charger box will indicate charging status: a green light means fully charged, and a red light means charging.
4. When charging is complete, be sure to cover the charging port to keep it clear of dust and debris.

Charging Time: 4.5 hours

Charging Requirement: Make sure to charge your scooter in conditions that do not exceed 104 degrees Fahrenheit (40 degrees Celsius) or below 32 degrees Fahrenheit (0 degrees Celsius).

Scooter Console Functions

• Power On/Off: Long press the power button.
• Headlight & Tail Light: Hold the "+" button for 3 seconds to power the headlight and tail light on and off.
• Display Lock: The default password is 000. Use the "+" button to input 0 and press the power button to set. Repeat for all three digits to enter 000. Press the power button twice to deactivate the lock.
• Set Your Own Code (Display Lock): Press the "+" button and the power button together for 10 seconds. Use the "+" button to input the first number of your code and press the power button to set. Repeat for your individual three-number code. Once your three-number code is selected, press the power button twice to deactivate the lock.
• Cruise Control: Press the throttle for 8 seconds while moving to activate. Press the handbrake to cancel.
• Push Assist Mode: Hold the "-" button while walking next to the scooter. The scooter will move at 1.8 mph to make it easier to walk alongside.
• Console Display: The console shows speed in MPH, Distance, Battery life, and Headlight status.
• Tiller Lock: Adjust the password wheel to show "0000". Pull the lock pin and insert it into the lock hole. Scramble the password wheel to lock.
• Unlock Tiller Lock: Adjust the password wheel to show "0000". Press the button and pull out the lock pin from the lock hole. Insert the lock pin cord back into the tiller.
• Set Your Own Tiller Code: Adjust the password wheel to show "0000" and then push the set button to the "set" position. Adjust the password wheel to your desired four-digit code and then push the set button back to its original position.

Riding Tips

1. Start riding your scooter with one foot on the platform and one foot on the ground. Use your foot on the ground to push off and, at the same time, press the throttle button to begin movement.
2. Press the brake handbrake to slow down or stop.
3. The scooters perform best on a smooth surface, e.g., carparks, smooth roads, footpaths, and bike lanes.
4. Always clean your scooter (wheels, platform, etc.); it's a machine and it needs to be maintained.
5. Do not press the throttle while walking with the scooter beside you.
6. Be aware of the terrain you are riding on; watch out for curbs and obstacles!

Putting Your Scooter Away/Folding

Before folding the scooter, make sure that the scooter is powered off.

Folding:

Ensure the electric scooter is powered off, press the lock buckle as shown in the diagram and pull down the lever. Fold the tiller down towards the rear fender and lock the tiller hook to the fender hook buckle.

Unfolding:

Disconnect the tiller hook from the fender hook. Once unhooked, pull the tiller upwards and lock the locking device on the bottom of the tiller by pulling the clamp towards the tiller. Make sure to test the tiller before riding to ensure it is locked into place.

Maintenance & Repair

If you regularly clean and maintain your electric scooter, it will extend its life.

Cleaning and Storage:

If the scooter is dirty, wipe it clean with a soft damp cloth. When you're not using your scooter, store it in a dry and cool location. Avoid storing your scooter outdoors because sun exposure can damage its appearance and may cause wear on the life of the battery and tires.

Disc Brake Adjustments:

If the brake is too tight, use a 4mm Allen wrench to loosen the screws counterclockwise. Push the brake wire to shorten and lock the screw in place. If the brake is too loose, loosen the screws and pull the brake wire to extend the wire and lock the screws.

Tiller Adjustments:

If the tiller wiggles while riding, please check the folding mechanism. Use an Allen wrench to tighten the screws.

Tires:

If you notice that the tire pressure is low, please fill to the recommended PSI on the side of the tire. Recommended PSI: 50.

DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter. It can severely damage the appearance and structure of the scooter. Please do not use a pressure washer as it may also cause damage to the electronics.

Battery Information

Only use the approved GOTRAX power adapter to charge your scooter; others may cause risk of fire & equipment may be damaged.

Improper disposal of used batteries may seriously pollute the environment. Please comply with local disposal regulations.

Make sure to store your scooter and power adapter in conditions that do not exceed 122 degrees Fahrenheit (50 degrees Celsius) or below -4 degrees Fahrenheit (-20 degrees Celsius).

Warning - Risk of Fire: No User Serviceable Parts. Prolonged exposure to UV Rays, Rain, and the Elements may damage the enclosed materials. Store indoors when not in use.

Troubleshooting & Warranty

Troubleshooting:

We frequently update our user manuals at GOTRAX.com, and reserve the rights to update and change manuals online.

Please contact the GOTRAX customer service team if you are experiencing problems or need more detailed information. They can be reached at GOTRAX.com.

Warranty:

For warranty information, please visit GOTRAX.com.