Manuals+

Hiseeu 4K PoE Security Camera User Guide

This user guide provides comprehensive instructions for Hiseeu 4K PoE Security Cameras. It covers initial setup, activation, network configuration, and operation using mobile and PC clients, as well as integration with NVR systems.

For assistance or inquiries, please contact Hiseeu:

Compatible Hiseeu NVR and PoE Systems

Model NumberAmazon ASINItem Name
KHB58-PB09D7KS5XZ4K POE Bullet Camera
KHC58-PB09D7KCGFP4K POE Turret Camera
KNVR-P-8B09DV483QS8CH 4K POE NVR
KNVR-P-16B09DV2CBF216CH 4K POE NVR
8HK-4HB58-3TB09DV1CBXR8CH 4K Bullet PoE System
8HK-4HC58-3TB09DTZ559W8CH 4K Turret PoE System

These Hiseeu models are powered by Hikvision technology and are compatible with third-party devices via the ONVIF protocol, provided the third-party device is ONVIF compatible.

1. Reset the Camera

It is recommended to reset the camera before installation. This process restores all parameters to default settings.

Steps:

  1. Power on the camera properly. This can be done using a PoE NVR/Switch or a 12V1A power adapter.
  2. Unscrew the camera housing using the provided screw.

Diagrams show two camera types, a bullet camera and a turret camera. Each diagram points to a small recessed button labeled 'Reset Button' and a slot labeled 'SD Card Slot' on the camera's rear or side panel.

Press and hold the reset button until the infrared light turns on.

❗Note: When working with a Hiseeu 4K PoE NVR system, the NVR will activate the camera and auto-connect it, making it plug-and-play without further configuration.

2. Activate Camera

The camera requires activation by setting a strong password before use. This section details camera activation using different client tools.

2.1 Activate via SADP

SADP (Search Active Device Protocol) is a tool used to detect, activate, and modify the IP address of the camera over the LAN.

Before You Start:

  • Download and install the SADP software from the official website: Hikvision SADP Tool.
  • Ensure the camera and the PC running the SADP tool are on the same subnet.

Activation Steps:

  1. Run the SADP software and search for online devices.
  2. Find and select your device in the online device list.
  3. Input a new password (admin password) and confirm it.

❗Cautions: A STRONG PASSWORD IS RECOMMENDED. Create a password of at least 8 characters, including uppercase letters, lowercase letters, numbers, and special characters, to enhance security. It is also recommended to reset your password regularly (monthly or weekly) for better protection.

The SADP software interface displays a list of online devices. An activation dialog box prompts for a new password and confirmation. A 'Cautions' section emphasizes creating a strong password and regular resets.

Click 'Activate' to start the activation process.

A 'Tips' dialog within the activation process explains the need for a 'Verification Code' for Hik-Connect service, specifying requirements for the code (6-12 alphanumeric characters, case-sensitive, recommended minimum 8 characters). It also mentions reading 'Terms of Service' and 'Privacy Policy'.

After successful activation, the device status becomes 'Active'. The web interface configuration shows 'Platform Access' settings. The 'Platform Access Mode' can be set to 'Guarding Vision'. The 'Register Status' is shown as 'Online' after successful activation. The 'Verification Code' field is also visible.

Modify IP Address:

  1. Select the device in the SADP list.
  2. Check 'Enable DHCP' or manually change the device IP address to be in the same subnet as your computer.
  3. Input the admin password and click 'Modify' to activate the IP address modification.

The SADP interface shows a 'Modify Network Parameters' dialog where IP address, subnet mask, and gateway can be adjusted.

3. Access Camera

This section explains how to access the camera via a web browser.

3.1 Access Camera via Web Browser

Before You Start: Check the system requirements to ensure your operating computer and web browser meet the necessary specifications.

RequirementSpecification
Operating SystemMicrosoft Windows XP and above version, Mac OS X 10.8 and above version
CPU3.0 GHz or higher
RAM1 GB or higher
Display1024 × 768 resolution or higher
Web BrowserInternet Explorer 8.0+, Mozilla Firefox 30.0-51, Google Chrome 31.0-44, Safari 8.0+

Steps:

  1. Open your web browser.
  2. Input the camera's IP address to access the login interface. (You can find the camera's IP address using the SADP tool, refer to Section 2.1).
  3. Input your username and password.
  4. Click 'Login'.

❗NOTE: Illegal login lock is activated by default. If the admin user makes seven failed password attempts (or five for user/operator), the IP address will be blocked for 30 minutes. To disable this feature, navigate to Configuration → System → Security → Security Service.

The live view displays the camera feed. Options for 'Main Stream (High Definition)' and 'Sub Stream (Standard Definition)' are available.

3.2 Configuration via Web Browser

All camera settings can be adjusted by accessing the camera via a web browser using its IP address.

The web interface configuration page shows 'Basic Information' including Device Name, Device No., Model, Serial No., Firmware Version, Encoding Version, Web Version, Plugin Version, Number of Channels, Number of HDDs, Number of Alarm Input, and Number of Alarm Output.

3.3 Enable ONVIF

If you wish to add the camera to a third-party NVR, you must enable ONVIF. Check the 'Enable Open Network Video Interface (ONVIF)' option and create an ONVIF username and password.

The web interface shows an 'Enable Open Network Video Interface (ONVIF)' checkbox. Fields for creating an ONVIF username and password are provided.

3.4 Reset Camera via Web Browser

Navigate to Configuration → System → Maintenance → Restore/Default.

  • Restore: Resets all parameters except IP parameters and user information to default settings.
  • Default: Resets all parameters to default settings.

The web interface shows a 'Restore/Default' section with options to 'Reboot', 'Restore' (parameters except IP/user info), and 'Default' (all parameters). It also includes 'Information Export' and 'Import Config File' options.

4. Operate via Mobile Client

Guarding Vision is a mobile application that allows you to view live images, receive alarm notifications, and more.

4.1 Enable Guarding Vision Service on Camera

Guarding Vision service must be enabled on your camera before use. This can be done through the SADP software or a web browser.

4.1.1 Enable Guarding Vision Service via SADP Software

This process enables Guarding Vision service using the SADP software for an activated camera.

Steps:

  1. Run the SADP software.
  2. Select a camera and navigate to the 'Modify Network Parameters' page.
  3. Check the 'Enable Hik-Connect' option.
  4. Create a verification code or change the existing one.

❗NOTE: The verification code is required when adding the camera to Guarding Vision service.

  1. Click to read the 'Terms of Service' and 'Privacy Policy'.
  2. Confirm the settings.

The SADP software displays a 'Create Verification Code' dialog, prompting for a verification code and its confirmation. A 'Check Enable Hik-Connect' option is visible.

4.1.2 Enable Guarding Vision Service via Web Browser

Follow these steps to enable Guarding Vision Service using a web browser.

Before You Start: The camera must be activated before enabling the service.

Steps:

  1. Access the camera via your web browser.
  2. Navigate to the platform access configuration interface: Configuration → Network → Advanced Settings → Platform Access.
  3. Select 'Guarding Vision' as the Platform Access Mode.
  4. Check the 'Enable' option.
  5. Click to read the 'Terms of Service' and 'Privacy Policy' in the pop-up window.
  6. Create a verification code for the camera.

❗NOTE: The verification code is required when adding the camera to Guarding Vision service.

  1. Save the settings. The 'Register Status' should change to 'Online' after enabling 'Guarding Vision'.

The web interface shows 'Platform Access' settings with 'Guarding Vision' selected as the 'Platform Access Mode' and 'Enable' checked. The 'Register Status' is shown as 'Online'.

4.2 Add Camera to Guarding Vision (APP)

Before You Start:

  • Download and install the Guarding Vision app from the App Store or Google Play.
  • Launch the app and register for a Guarding Vision user account.
  • Connect your mobile device to a Wi-Fi network that is on the same subnet as the camera.

Steps:

  1. Log into the Guarding Vision app.
  2. On the home page, tap the '+' icon in the upper-right corner and select 'Online Device'.
  3. The app will detect devices on the same network. Select the desired device and tap 'Add Device to Guarding Vision Service'.
  4. If you tap 'Add', remote access will be limited to the same WLAN.

The Guarding Vision app interface shows options like 'Scan QR Code', 'Online Device', 'Add to Favorites'. The 'Online Device' list displays detected cameras with their IP addresses. The 'Details' section shows device information like MAC Address, Software Version, Serial No., and IP Address.

The app prompts to 'Add Device to Guarding Vision Server'. A dialog box appears asking to 'Please input the device verification code', with fields for 'Cancel', 'OK', and 'Add'.

You can also add the camera by scanning the QR code on the camera body. If the QR code is missing or unreadable, you can add the camera by inputting its serial number.

5. Operate via PC Client

Before You Start:

  • Download the Guarding Vision software from the manufacturer (email Love@Hiseeu.com if needed) and install it following the prompts.

Steps:

  1. Run the Guarding Vision software.
  2. Create a super user name and password.
  3. Set up security questions.
  4. Log in after registration.

The Guarding Vision PC client setup screen prompts to create a 'Super User Name' and 'Password'.

The login screen for the Guarding Vision PC client requires 'User Name/Phone Number' and 'Password'. The user name can be the email or phone number registered on the mobile app. The password is the same as used for the mobile app.

Navigate to 'Main View'; the devices added on the app will sync automatically.

The Guarding Vision PC client interface shows various application modules like 'Video Application', 'Access Control', 'General Application', and 'Maintenance and Management'.

The 'Stream Key' is the 'Verification Code'. Input the code created when you enabled 'Hik-Connect'.

The PC client interface shows a 'PTZ Control' section and a 'Resource' management area. A field labeled 'Stream Key' requires the verification code.

6. Add Camera to NVR

6.1 Add camera to Hiseeu 4K PoE NVR

Steps:

  1. Connect the camera to the Hiseeu 4K PoE NVR's PoE port via a network cable.
  2. Ensure the camera is powered on properly.
  3. Reset the camera by pressing the camera reset button (refer to Section 1).
  4. Navigate to Menu → Camera → IP Channel.
  5. The NVR will activate the camera and auto-connect it.

The NVR interface shows a list of IP channels, displaying IP addresses, camera names, status (e.g., HIKVISION), and protocol.

After configuration, the camera's User Name is 'admin', and the Password is the same as the NVR's.

6.2 Add camera to third-party NVR

Before You Start:

  • Ensure the NVR is ONVIF compatible and supports 4K video input.
  • Ensure the camera is activated via the SADP tool (refer to Section 2.1).
  • Ensure the camera's ONVIF is enabled (refer to Section 3.3).

Steps:

  1. Modify the camera's IP address to match the NVR's subnet. For example, if the NVR's address is 192.168.2.1, the camera's IP should be in the format 192.168.2.100. If the NVR's address is 10.0.0.1, the camera's IP can be set to 10.0.0.100. The camera's IP address must match the NVR's network configuration.
  2. Input the correct user name and password during configuration.

For any questions, please feel free to contact Hiseeu at Love@Hiseeu.com or call +1 (917) 618 2228.

Models: KHB58-P, 4K PoE Camera, KHB58-P 4K PoE Camera, PoE Camera, Camera

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