User Manual for SAMSUNG models including: Magician 6 Software

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Installation Guide SAMSUNG PROPRIETARY Samsung Magician 6

Installation Guide SAMSUNG PROPRIETARY Revision 1.3 5 Supported Features by model There are some limitations that exist depending on the type of storage and model.

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Samsung Magician 6 2 1 Installation Guide v1.3 v0.2
Installation Guide
S amsung Magician 6

SAMSUNG PROPRIETARY

The software included in this product contains copyrighted software that is licensed under the GNU Lesser General License (LGPL), BSD, OpenSSL and MIT.

Below is the list of components covered under LGPL. You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to: [email protected]

If you want to obtain the complete Corresponding Source code in the physical medium such as CD-ROM, the cost of
Installation Guide physically performing source distribution may be charged. This offer is valid to anyone in receipt of this information.

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License LGPL 2.1

DISCLAIMER
SAMSUNG ELECTRONICS RESERVES THE RIGHT TO CHANGE PRODUCTS, INFORMATION AND SPECIFICATIONS WITHOUT NOTICE.
Products and specifications discussed herein are for reference purposes only. All information discussed herein may change without notice and is provided on an "AS IS" basis, without warranties of any kind. This document and all information discussed herein remain the sole and exclusive property of Samsung Electronics. No license of any patent, copyright, mask work, trademark or any other intellectual property right is granted by one party to the other party under this document, by implication, estoppels or otherwise. Samsung products are not intended for use in life support, critical care, medical, safety equipment, or similar applications where product failure could result in loss of life or personal or physical harm, or any military or defense application, or any governmental procurement to which special terms or provisions may apply. For updates or additional information about Samsung products, contact your nearest Samsung office. All brand names, trademarks and registered trademarks belong to their respective owners.

COPYRIGHT  2020
This material is copyrighted by Samsung Electronics. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation under copyright law.
TRADEMARKS & SERVICE MARKS
The Samsung Logo is the trademark of Samsung Electronics. Adobe is a trademark and Adobe Acrobat is a registered trademark of Adobe Systems Incorporated. All other company and product names may be trademarks of the respective companies with which they are associated.
For more information, please visit www.samsung.com/magician
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Revision History

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Revision Number
1.0
1.1
1.2 1.3

Description
Initial Release Changed the character (O  , X  "") in Supported Features by
model Updated for version 6.2 Resolved compatibility with USB device

Revision Date Sep 2019 Feb 2020 Sep 2020 Oct 2020

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1. Introduction
New Samsung Magician 6

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Experience the new user-friendly GUI of Samsung Magician. Try our new features and enhanced functions for better user experience. Samsung Magician provides an integrated convenient solution for SSD with advanced capabilities.

Samsung Magician software is developed and distributed exclusively for users of Samsung Solid Sate Drives (SSDs).

New Features
 Resolved compatibility with USB device.

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2. Requirements and Support
System Requirements
Component Operating System
Disk Capacity Supported Partition Types
Supported Languages
SSD
Revision 1.3

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Requirements Windows 7 (32/64bit) Windows 8 & 8.1 (32/64bit) Windows 10 (32/64bit) Minimum 95MB available for installation
MBR, GPT English, Korean, Spanish, German, Japanese,
Chinese(Simplified), French, Italian, Portuguese, Russian
The following Samsung SSDs are supported*: Samsung SSD 980 PRO (M.2) Samsung SSD 970 PRO (M.2) Samsung SSD 970 EVO (M.2)
Samsung SSD 970 EVO Plus (M.2) Samsung SSD 960 PRO (M.2) Samsung SSD 960 EVO (M.2) Samsung SSD 950 PRO (M.2) Samsung SSD 870 QVO Samsung SSD 860 PRO
Samsung SSD 860 EVO (2.5", mSATA, M.2) Samsung SSD 860 QVO Samsung SSD 850 PRO Samsung SSD 850
Samsung SSD 850 EVO (2.5", mSATA, M.2) Samsung SSD 840 PRO
Samsung SSD 840 EVO (2.5", mSATA) Samsung SSD 840 Series Samsung SSD 750 EVO
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Supported Features by model

There are some limitations that exist depending on the type of storage and model.

Model
840 PRO 840
840 EVO 750 EVO 850 PRO 850 EVO 950 PRO 960 PRO 960 EVO
850 860 PRO 860 EVO 970 PRO 970 EVO 860 QVO 970 EVO
Plus 870 QVO 980 PRO

Drive Info.
               
 

SMAR T


Perfor mance Bench mark


RAPID 

Features
Perfor mance Diagn Optimi ostic zation( Scan TRIM)

PSID Revert


eDrive 

Over provisi oning

Secure Erase

























































































































































































































































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RAPID mode Requirements
Component Operating System
SSD
Processor System memory(DRAM)
Free Disk Space File System

SAMSUNG PROPRIETARY
Requirements Windows 7 (32/64bit) Windows 8 & 8.1 (32/64bit) Windows 10 (32/64bit) Samsung SSD 870 QVO Samsung SSD 860 PRO Samsung SSD 860 EVO (2.5", mSATA, M.2) Samsung SSD 860 QVO Samsung SSD 850 PRO Samsung SSD 850 EVO (2.5", mSATA, M.2),
Samsung SSD 850 Samsung SSD 840 PRO Samsung SSD 840 EVO (2.5", mSATA), Samsung SSD 750 EVO
1GHz or faster 2GB RAM or more Minimum 50MB
NTFS

Driver Support
1) SATA Chipset Intel
AMD

Microsoft Intel Microsoft AMD NVIDIA

Driver

Supported Yes Yes Yes Yes(With Latest Driver) Yes

2) NVMe
Driver Samsung Microsoft
Precautions
Revision 1.3

Supported Yes Yes
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SAMSUNG PROPRIETARY

1) Samsung Magician does not require internet connection to run. However, the internet connection is required to get updates for the latest Firmware, Feature modules or application and to authenticate the SSDs.
2) If you delete some files of New Samsung Magician without internet connection, some features like certification or configuration may not work properly and cause limitations in use of New Samsung Magician.
3) The SSD should not be disconnected from the system while FW Update, Benchmarking, Secure Erase, Over Provisioning, Data Security, PSID Revert, Diagnostic scan, Performance Optimization or RAPID features are in progress. Doing so could result in data corruption.
4) All parallel operations should be terminated before executing Diagnostic scan, Performance Optimization or Benchmarking features.
5) Data corruption may result if the user terminates the Magician application abnormally while Benchmarking, FW Update, Secure Erase, Diagnostic scan, Over Provisioning, Data Security, PSID Revert or RAPID features are in progress.
6) There is always the risk of data loss when updating SSD firmware. It is imperative that the user back up any important data before performing a firmware update.
7) If there are some system issues for Magician to perform functions, System Compatibility in Information tab will provide guide to fix the issues.
8) If Samsung Magician is under a proxy network environment, it may not provide the full functionality such as firmware update.
9) In order for Samsung Magician to function properly, the time of the PC needs to be correctly set. 10) To use Samsung Magician 6.0, the .Net Framework version 4.6 or more must be installed.

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3. General Limitations
Overall

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1) Magician does not work with SSDs connected via the SCSI controller interface. 2) Only MBR and GPT partition types are supported. Magician may not work with other partition
types. 3) Magician shows only volumes mounted with letter. 4) Magician will not work on SSDs that are locked with a user password. 5) The user may need to manually refresh for Magician to accurately reflect all connected/removed
disks. 6) RAID on mode in SATA configuration is not supported by Samsung Magician and USB bootable
solution. 7) If you are using any custom storage driver, then Magician may not work properly. Please always
use the latest storage driver or Microsoft driver. 8) In Windows 7, the Samsung NVMe Driver is required for Magician to fully support Samsung's NVMe
device. 9) Users in European (GDPR) country can find Personal information for GDPR notice in Magician Help.
However, if user installed Magician with selection of non-GDPR country member, GDPR notice can't be shown. In this case, try reinstall Magician. 10) In Windows 7, the GUI of the Samsung Magician application may not seem normal intermittently. 11) In the case of the function where the progress time is displayed  Performance benchmark, Diagnostic scan, and Performance optimization, changing the system time during the function execution may cause the elapsed time to not appear normally. 12) Magician is signed using SHA-2 to provide a safer service. Windows updates or patches may be required to use Magician in Windows 7. 13) Depending on the resolution or ratio setting of your display, bottom and right side of Samsung Magician may be out of screen.

Performance Benchmark
1) Benchmarking results are for a Queue Depth of 32. 2) The numbers of threads used for performance benchmark are: 1 for Sequential and 4 for Random
for NVMe device; 1 for Sequential and 1 for Random for SATA device. 3) Benchmarking may not work with some removable storage devices. 4) Performance Benchmark may get timed-out on ASMedia controllers if the driver does not handle
multi thread operations (IOs)

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Performance Optimization

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1) Performance Optimization supports only the NTFS file system. 2) Magician does not support TRIM operation for Standard Performance Optimization on Windows 8
and above, as they support native TRIM. Instead, Magician provides a link to Microsoft Drive Optimizer.

Diagnostic Scan
1) Short scan supports only the NTFS file system. 2) If the device is locked, both short scan and full scan are not supported. 3) When performing Short scan, secure sufficient space of 5GB or more. 4) Samsung NVMe driver v3.3 is required to use SMART Self-test in 970 EVO Plus. In case of 980 PRO,
NVMe driver is not required for it.

PSID Revert
1) SSD supporting PSID Revert is 860 EVO 860 EVO M.2, 860 EVO MSATA, 860 PRO, 860 QVO, 970 EVO Plus, 870 QVO, 980 PRO.
2) The PSID Revert function can release the encrypted drive using the PSID of the label. After performing PSID Revert, all data on the drive is deleted.

Secure Erase & Linux Bootable Solution
1) While making a bootable solution for Secure Erase, please make sure the Device Manager window is closed.
2) In some of the PCs, Bootable Solution may not work properly as expected because of compatibility issue.
3) The Bootable solution is not compatible with pure SCSI or SATA NVIDIA/LSI/AMD chipset drivers. 4) AHCI or ATA mode must be enabled in the BIOS during PC boot up. 5) The Bootable solution may hang if the SSD is removed on PCs that do not support the hot plug
feature (e.g. ICH5/6 chipsets). 6) The Bootable solution will not work with devices attached via SATA 6Gbps (SATA III) operating in
IDE mode. 7) Secure Erase may not work on systems where SECURITY FREEZE LOCK is issued by the BIOS.

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Encrypted Drive

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1) Class 0, TCG Opal and Encrypted Drive cannot be enabled simultaneously. Only one mode can be enabled at a time and all other modes must be disabled.
2) Security mode (Class 0, TCG/Opal or Encrypted Drive) must be disabled (unlocked) before removing and installing onto another PC.

Over Provisioning
1) Over Provisioning only supports NTFS and raw (Unformatted) partitions. 2) Over Provisioning does not support dynamic disks or disks that require `Chkdsk' operation. 3) Magician cannot guarantee that Over Provisioning scans disk's partition layout properly, if
partition information had been changed during scanning. 4) Over Provisioning may fail, even though enough free space is available, if your system suffers from
cluster misalignment. 5) If user cannot span or shrink volume size through disk management of OS administration tool, it is
possible not to work dynamic over-provisioning properly. 6) Windows `Disk Partition Service' and `Virtual disk Service' should not be disabled in order to
perform Over Provisioning. 7) Over Provisioning can only be performed on the last accessible partition (NTFS or raw) 8) If a device with more than 4TB applied to the MBR partition is used, the function may not operate
normally.

Firmware Update
1) PC will be shut down automatically after firmware update (Magician counts down 20 seconds before shutdown).
2) Firmware Update may fail on Samsung brand SSDs connected to AMD Controller. Please retry using default SATA AHCI controller (Microsoft drivers).

Settings
1) When booting the PC, users can decide whether to auto run Samsung Magician. If auto run is turned off, updates cannot be received in real time.
2) The device scan proceeds immediately after the language is changed. 3) Scaling size varies depending on the resolution.

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4. RAPID mode Limitations

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1) RAPID mode accelerates only one SSD even though user has several Samsung SSDs (860 QVO, 860 EVO, 860 PRO, 850 PRO, 850 EVO, 850, 750 EVO, 840 EVO, and 840 PRO regardless of form factor).
2) If there are two identical SSDs connected, RAPID mode may accelerate the incorrect SSD. 3) RAID Mode sets is not supported as an accelerated drive. 4) After uninstalling RAPID mode, if the system is restored to a prior state in which RAPID mode was
installed, RAPID mode will be started in a disabled state. 5) NVIDIA Storage controller is not supported. 6) During RAPID mode Enable/Disable operation: Do not disconnect the target SSD, Do not kill the
application. 7) If fast startup is enabled on windows 8, 8.1 and 10 machines, RAPID mode enable/disable requires
system restart. Shutdown followed by turning-on the power will not activate RAPID mode enable/disable. By default, fast startup is enabled. 8) Flush command of operating system and/or application may cause variation in performance when RAPID mode is enabled. 9) Sometimes on AMD PC with AMD and ASMedia storage controllers it was found that the IOs takes a longer time to complete. In such cases if Rapid was enabled, it may get automatically disabled due to such IO errors. It may display "Rapid is in inactive state". User has to reboot the PC to enable the Rapid back. 10) If multiple iterations of Read and Write are performed, RAPID mode may become inactive due to system internal errors on some of the AMD / ASMedia Controller or Driver. 11) RAPID mode can't be guaranteed on the target SSD with non-NTFS file system. 12) If user deletes some files on RAPID folder, RAPID may not be uninstalled properly. 13) If the msiexec.exe is either unstable or corrupted, RAPID mode enable fails with the error message "The Windows Installer service failed to start. Start the Windows Installer service manually, upgrade the Windows Installer service, and check if the last updated or installed program in Windows was successful. If the problem persists, contact the A/S center."

The issue can be fixed by:
- Unregister and reregister Windows Installer service / MSI service.  On the Start menu, click Run.  In the Open box, type "msiexec /unreg". And then press ENTER.  On the Start menu, click Run  In the Open box, type "msiexec /regserver". And then press ENTER.  Try enabling RAPID mode again. If RAPID mode does not enable, follow the steps below.
- Updating Windows Installer  If your Windows Installer is not the latest version, corrupted or msiexec is missing, please install the latest version of Windows Installer, then try enabling RAPID mode again.
- If none of the above procedures work, we recommend reinstalling Windows.

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Operational Check of RAPID mode

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RAPID mode starts its operation 45 seconds after OS booting. Please make sure the increased size of non-paged pool using "task manager  performance  memory tab" to ensure it is fully operational.

* Before RAPID mode enabling

* After RAPID mode enabling

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SAMSUNG PROPRIETARY

Revision 1.3

October 2020
www.samsung.com/magician Design and contents of this manual are subject to change without notice.
2020 Samsung Electronics, Co., Ltd. All rights reserved.
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