1-1 1 Setting Up the Printer Package Contents The KODAK Photo Printer 6800/6805 is packaged with the following items: 1. Printer 2. KODAK Thermal Printer Cleaning Kit 3. Trim Tray (not installed)
Removing the Packing Material. The printer is packaged with protective inserts that prevent damage during shipping. Remove these inserts before using the printer. Keep the packing...
Help with your printer is available from the following sources: • Troubleshooting section in this manual, Chapter 6. • Your KODAK Customer Service ...
KODAK Photo Printer 6800/6805 User Guide for: KODAK Photo Printer 6800 (6 in.) KODAK Photo Printer 6805 (5 in.) Eastman Kodak Company 343 State Street Rochester, New York 14650 © Eastman Kodak Company, 2003 Kodak is a trademark of Eastman Kodak Company. ENERGY STAR is a U.S. registered trademark. 6B8601 Front 1 1. Filter openings 2. Cover release 3. Upper cover 4. Operator panel 5. Print exit slot (print catcher not shown) 6. Trim tray Rear 7. USB connector 8. Paper door 9. Data plate (location may vary) 10. Serial number/Bar code label (location may vary) 11. Power connector 12. Power switch 12 11 Product Overview 2 3 4 5 6 7 8 9 10 i Product Overview Internal View with Ribbon Installed 1 2 Internal View with Ribbon Removed ii 1. Thermal head 2. Stripper plate 3 4 5 3. Cleaning roller, rear 4. Platen roller 5. Cleaning roller, front Operator Panel Product Overview Kodak Photo Printer 6800 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear iii Table of Contents 1 Setting Up the Printer Package Contents .............................................................................................................................................1-1 Before You Begin .............................................................................................................................................1-2 Recommended Air Flow Clearances ...........................................................................................................1-2 Removing the Packing Material ........................................................................................................................1-3 Installing the Trim Tray....................................................................................................................................1-4 Installing the Print Catcher...............................................................................................................................1-4 Loading the Ribbon..........................................................................................................................................1-5 Connecting the Cables ......................................................................................................................................1-7 Connecting the Power Cable.......................................................................................................................1-7 Connecting the USB Cable ..........................................................................................................................1-8 Turning On the Printer.....................................................................................................................................1-8 Loading the Paper ............................................................................................................................................1-8 Making a Test Print ........................................................................................................................................1-10 Online User Guide..........................................................................................................................................1-11 2 Installing the Printer Driver Software Installing the Printer Driver..............................................................................................................................2-1 Customizing Printer Properties.........................................................................................................................2-2 Customizing Printing Preferences.....................................................................................................................2-2 Uninstalling the Printer and Printer Driver .......................................................................................................2-2 3 Calibrating the Printer Installing the Calibration Software....................................................................................................................3-1 Using the Calibration Utility ..............................................................................................................................3-1 Uninstalling the Calibration Software................................................................................................................3-8 Resolving Calibration Error Messages ..............................................................................................................3-8 4 Operating the Printer Making Prints...................................................................................................................................................4-1 Handling and Storing Prints .............................................................................................................................4-1 Understanding the Operator Panel Lights .........................................................................................................4-1 Using Setup Mode to Review Printer Settings ....................................................................................................4-2 Accessing the Printer Settings.....................................................................................................................4-2 v Table of Contents 5 Maintaining the Printer Cleaning the Cabinet.........................................................................................................................................5-1 Performing Routine Maintenance.....................................................................................................................5-1 Cleaning the Thermal Head and Stripper Plate ...........................................................................................5-2 Cleaning the Platen Roller ..........................................................................................................................5-3 Cleaning the Cleaning Rollers.....................................................................................................................5-3 6 Troubleshooting Resolving Potential Problems ...........................................................................................................................6-1 Resolving Operator Panel Error Messages........................................................................................................6-2 Clearing a Paper Jam........................................................................................................................................6-3 Method 1 ...................................................................................................................................................6-3 Method 2 ...................................................................................................................................................6-3 Recovering from a Power Interruption.............................................................................................................6-4 Appendix A: Important Printer Information System Requirements .......................................................................................................................................A-1 Printer Specifications .......................................................................................................................................A-1 Printer Supplies ...............................................................................................................................................A-2 Paper and Ribbon ......................................................................................................................................A-2 Handling and Storing the Paper and Ribbon.........................................................................................A-3 Thermal Printer Cleaning Kit ......................................................................................................................A-3 Print Catcher..............................................................................................................................................A-3 Packing and Transporting the Printer...............................................................................................................A-3 ENERGY STAR Partner......................................................................................................................................A-3 Getting Help .....................................................................................................................................................A-4 Appendix B: Safety and Regulatory Information Important Safety Information ...........................................................................................................................B-1 Safety Labels.....................................................................................................................................................B-2 Regulatory and Safety Compliance....................................................................................................................B-3 Safety .........................................................................................................................................................B-3 Radio Frequency Interference ....................................................................................................................B-3 Noise Emission...........................................................................................................................................B-4 Disposal .....................................................................................................................................................B-4 Index vi 1 Setting Up the Printer Package Contents The KODAK Photo Printer 6800/6805 is packaged with the following items: 7 1 2 6 A161_0005BC 3 8 5 4 1. Printer 2. KODAK Thermal Printer Cleaning Kit 3. Trim Tray (not installed) 4. Print Catcher (not installed) 5. (4) 6800 Power Cable (1 US, 1 Europe, 1 Australia, 1 China) (2) 6805 Power Cable (1 Japan, 1 China) 6. USB Cable 7. (2) Paper Flange 8. (2) Paper Flange Spacer - 6805 only 9. User Guide and software CD, not pictured (in some countries, the User Guide is provided on the CD, not in printed form) 1-1 Setting Up the Printer Before You Begin IMPORTANT: Your KODAK Photo Printer comes with several power cables. Be sure to select the correct power cable required for your country. For the KODAK Photo Printer 6800, have the following items available before you begin your printer setup: · KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R which contains the correct paper and ribbon for your printer. See Appendix A for details on the Photo Print Kit (sold separately). · KODAK Photo Printer 6800/6R Print Catcher to catch 6 x 8 in. finished prints. See Appendix A for details on the Print Catcher (sold separately). · USB cable (included). For the KODAK Photo Printer 6805, have the following items available before you begin your printer setup: · KODAK Photo Print Kit 6805/3R which contains the correct paper and ribbon for your printer. See Appendix A for details on the Photo Print Kit (sold separately). · USB cable (included). IMPORTANT: The printer weighs 56 pounds (25 kg) and is heavier at the front than at the back. Use caution when lifting or moving the printer. Recommended Air Flow Clearances If you plan to set up the printer in a restricted space, such as in a cabinet, refer to the following illustration for the recommended air flow clearances for this type of setup. 10 mm 50 mm 50 mm 50 mm 1-2 Setting Up the Printer Removing the Packing Material The printer is packaged with protective inserts that prevent damage during shipping. Remove these inserts before using the printer. Keep the packing inserts; reinstall them when repacking and transporting the printer. Tape 1. Remove the tape that holds the upper cover closed. 2. Slide the cover release toward you, then open the upper cover carefully. IMPORTANT: Cover does not open beyond a 90° angle. 90° 1-3 Setting Up the Printer 3. Remove the packing material. Installing the Trim Tray The trim tray collects paper trimmings that are generated when the printer cuts the prints. · Slide the trim tray into the printer as shown. CAUTION: There are sharp cutter blades inside the printer. Do not insert hands or objects. IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper. Trim tray Installing the Print Catcher Print exit slot The print catcher that comes with the printer collects 3.5 x 5 in. and 4 x 6 in. finished prints as they exit the printer. The KODAK Photo Printer 6800/6R Print Catcher is available for purchase with the KODAK Photo Printer 6800 to catch 6 x 8 in. finished prints. See Appendix A for details on the Print Catcher (sold separately). · Hang the print catcher from the print exit slot as shown. Print catcher 1-4 Setting Up the Printer Loading the Ribbon For the KODAK Photo Printer 6800, have a KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the correct size ribbon for your printer. See Appendix A for details on the Photo Print Kits (sold separately). For the KODAK Photo Printer 6805, have a KODAK Photo Print Kit 6805/3R available. This kit contains the correct size ribbon for your printer. See Appendix A for details on the Photo Print Kits (sold separately). To load the ribbon into the printer: 1. Slide the cover release toward you, then open the upper cover carefully. IMPORTANT: Cover does not open beyond a 90° angle. CAUTION: The thermal head becomes extremely hot during normal operation. Do not touch it. 2. If you are replacing a ribbon, remove the used ribbon from the printer. NOTE: Images remain on the ribbon after printing. If you need to maintain 90° confidentiality, dispose of the used ribbon appropriately. Wrapper 3. Insert your fingers into the holes in the plastic on the end of the ribbon. Remove the plastic cover from the ribbon. IMPORTANT: Do not remove the wrapper from the ribbon at this time. 1-5 Setting Up the Printer Supply spool Bar code 4. Push the bar code end of the supply spool into the spool holder on the right. 5. Place the left side of the supply spool into the spool holder on the left. 6. Rotate the thumb wheel until the lugs on the spool holder lock into the notches on the supply spool. Lugs Notches Thumb wheel Label 7. Remove the label and wrapper from the ribbon. Take-up spool 1-6 8. Push the right side of the take-up spool into the spool holder on the right. 9. Place the left side of the take-up spool into the spool holder on the left. 10. Adjust the take-up spool until the lugs on the spool holder lock into the notches on take-up spool. 11. If there is any slack in the ribbon, remove it by turning the supply spool. IMPORTANT: Slack in the ribbon can cause a paper jam when making prints. Setting Up the Printer 12. Close the upper cover by pressing on the center of the cover until it clicks in place. Connecting the Cables If you plan to install the printer driver software on your computer, you will need to install the software before you connect the cables. See Chapter 2 , Installing the Printer Driver Software. IMPORTANT: You must install the printer driver software before connecting the cables or your printer will not work. Connecting the Power You may have received more than one power cable with your printer. Be sure Cable to use the correct power cable required for your country. 1. Check that the power switch is turned off ( ). CAUTION: The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices. 2. Connect the power cable to the power connector on the back of the printer and to a grounded power outlet. OFF A 1-7 Setting Up the Printer Connecting the USB Cable Use the included USB cable. 1. Check that the power switch is turned off ( ). 2. Connect the USB cable to the USB connector on the back of the printer and to the USB connector on the computer. OFF Turning On the Printer 1. Press the power switch to on ( | ). On the operator panel, the orange Power light and the green Ready light illuminate, and the Ready message appears when the printer is initialized. 2. To turn off the printer, press the power switch to off ( ). OFF ON Loading the Paper For the KODAK Photo Printer 6800, have a KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the correct size paper for your printer. See Appendix A for details on the Photo Print Kits (sold separately). For the KODAK Photo Printer 6805, have a KODAK Photo Print Kit 6805/3R available. This kit contains the correct size paper for your printer. See Appendix A for details on the Photo Print Kit (sold separately). IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper. 1-8 Label Setting Up the Printer To load the paper into the printer: 1. Remove the plastic cover from the new paper roll. IMPORTANT: Do not remove the label from the paper roll until you have successfully loaded the paper into the printer. Green paper flange Notches 2. Attach the paper flanges to each end of the paper roll. a. Line up the lugs on the green paper flange with the notches on the left side of the paper roll. b. Place the green paper flange on the left side of the paper roll. c. Place the black paper flange on the right side of the paper roll. NOTE: Be sure to match up the lugs on the green paper flange with the Lugs Black paper flange notches on the left side of the paper roll. If you do not attach the paper flange properly, the paper roll will not fit into the printer. 3. For the KODAK Photo Printer 6805, attach the paper spacers before attaching the paper flanges. Paper spacers 4. Open the paper door. The operator panel displays the Cover Open message. 5. Set the paper roll into the printer according to the green and black arrows on the label. 6. Remove the label from the paper roll. 1-9 Setting Up the Printer Alignment marks 7. Align the edge of the paper with the alignment marks on the paper guide. · Use the 5" alignment marks when loading paper into the KODAK Photo Printer 6805. · Use the 6" alignment marks when loading paper into the KODAK Photo Printer 6800. Paper guide Pinch roller 8. Insert the paper under the pinch roller. IMPORTANT: Do not advance the paper past the red line or you may cause the paper to jam. 9. Advance the paper to the red line by turning the paper feeding knob. Red line Paper feeding knob Kodak Photo Printer 6800 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 10. Carefully close the paper door. The operator panel displays the Paper Empty message. 11. Press Paper Advance to load the paper into the printer. The printer advances the paper, then cuts and discharges about 24 in. (607 mm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints. It does not decrease the 750 4 x 6 in. print capacity of the paper roll (see page A-2). The operator panel displays the Ready message. Making a Test Print Make a test print to check that the printer is installed and set up correctly. Kodak Photo Printer 6800 Power Ready Error 1 Paper Menu Advance Enter Paper Rewind/Clear 1. Press Menu once until Test Print Mode appears. 2. Press Enter to start printing the test print. 3. Press Clear to return to Ready after the test print is printed. For more information on using the operator panel in Setup mode, see "Using Setup Mode to Review Printer Settings" on page 4-2. 2 3 1-10 Setting Up the Printer Online User Guide This User Guide and the Quick etup Guide are also provided on the CD that came with your printer. The Guides are in PDF format; ADOBE ACROBAT Reader (also provided) is required to read them. Follow the on-screen directions to install ADOBE ACROBAT Reader if you do not already have it installed on your system. 1-11 2 Installing the Printer Driver Software A printer driver is software that allows the operating software to access the printer features. The WINDOWS 2000/XP 6800/6805 printer driver requires the following: Operating System Service Pack Minimum Memory WINDOWS 2000 Professional SP3 128 MB WINDOWS 2000 Server SP3 256 MB WINDOWS 2000 Advanced Server SP3 256 MB WINDOWS XP Home SP1 128 MB WINDOWS XP Professional SP1 128 MB The printer driver also requires a functional USB port to communicate with the printer. The printer is compliant with the USB 2.0 protocol. NOTE: If your equipment only supports the USB 1.1 protocol, data communication to the printer will be slower and may affect print times. Installing the Printer Driver NOTE: You must have Administrator privileges to install the printer driver. 1. Insert the CD that came with the printer into your CD-ROM drive. The CD Browser launches automatically. If it does not, double-click the Kodak680x.exe file in the CD root directory. 2. Select your language. 3. Click Software. NOTE: Before installing the software, read the Printer Driver Readme file for important information and updates about the software. 4. Click Printer Driver to start the installer. 5. Follow the on-screen instructions to install the printer driver. 2-1 Installing the Printer Driver Software Customizing Printer Properties The Printer Properties dialog box displays options for setting the printer properties. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP Select Start > Settings > Printers. Select Start >Printers and Faxes. 2. Right-click the printer icon for your printer model. 3. Select Properties. 4. Adjust the printer settings appropriately for your printer. Customizing Printing Preferences The Printing Preferences dialog box displays options for setting how your printer will print. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP Select Start > Settings > Printers. Select Start >Printers and Faxes. 2. Right-click the printer icon for your printer model. 3. Select Printing Preferences. 4. On the Layout tab, click Advanced. The Advanced Options dialog box appears. 5. Adjust the printing preferences appropriately for your printer. Uninstalling the Printer and Printer Driver NOTE: You must have Administrator privileges to uninstall the printer and printer driver. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP · Select Start > Settings > Printers. · Double-click Printers. The Printers dialog box appears. · Select Start > Printers and Faxes. · Double-click Printers. The Printers and Faxes dialog box appears. 2. Right-click the printer you want to remove and select Delete. 3. Click Yes to delete the printer. 2-2 Installing the Printer Driver Software 4. Select File > Server Properties. 5. Select Drivers. 6. Highlight the printer driver you want to remove and click Remove. 7. Click Yes to delete the printer driver. 8. Click Close. 2-3 3 Calibrating the Printer The KODAK Calibration Utility (calibration utility) allows the KODAK Photo Printer to produce the best possible color response. Printer calibration adjusts the response of the printer so that a specific data input value yields a specific color density output. When a printer is properly calibrated, it generates the correct density for each given data value. Your KODAK Photo Printer is shipped with default factory calibration values. You should be able to set up your printer and begin printing right away without having to first calibrate the printer. However, if you are dissatisfied with your prints, follow the steps in this chapter to calibrate your printer. Installing the Calibration Software 1. Insert the CD that came with the printer into your CD-ROM drive. The CD Browser launches automatically. If it does not, double-click the Kodak680x.exe file in the CD root directory. 2. Select your language. 3. Click Software. NOTE: Before installing the software, read the Calibration Software Readme file for important information and updates about the software. 4. Click Calibration Software to start the installer. 5. Follow the on-screen instructions to install the calibration software. Using the Calibration Utility Before you use the calibration utility, make sure you are familiar with how your KODAK Photo Printer operates. Calibrate your printer whenever the color balance of prints does not look right. You may also want to calibrate your printer after it has been serviced. Easy Cal is a five-step process that quickly calibrates your printer using the Visual Gray Balance method. Before using Easy Cal, start the calibration utility. 1. Select Start > Programs > KODAK Calibration Utility. The following dialog box appears. 3-1 Calibrating the Printer 2. Select Easy Cal > Begin. The following dialog box appears. 3. Click Proceed. The following dialog box appears. 3-2 Calibrating the Printer 4. Select your printer from the Printer Model list. · If the printer you want to calibrate is on the list, select it and go to Step 8. · If the printer you want to calibrate does not appear in the list, locate and select the export module for that printer. Continue with Step 5. 5. Click Locate Export Modules Folder. A file selection dialog box appears. 6. Browse to C:/WINNT/Kodak/Plug-Ins (Printing) folder. NOTE: The exact path to the export module folder may differ depending on your operating system. 7. Select the folder that the export module is in and then click OK. 8. Click Next. The following dialog box appears. 9. Confirm that the printer model listed is the printer you want to calibrate. · If the printer model you want to calibrate is listed, go to Step 13. · If you want to calibrate a different printer model than the one that is listed, continue with Step 10. 3-3 Calibrating the Printer 10. Click Select Printer. The following dialog box appears. NOTE: The appearance of this dialog box may vary, depending on your printer setup and the media file you selected. 11. From the Printer ID: list, select your printer ID. NOTE: Click Blink to Identify to locate a specific printer if you have more than one printer. The Ready light on the operator panel of the printer will blink five times. Click Update if you want to update the printer information on the dialog box. You may need to do this if your printer is accidentally shut off. 12. Click OK to close the dialog box. 13. Click Next. The following dialog box appears. 3-4 Calibrating the Printer 14. Check that the printer setup listed is the printer setup you want to use for calibration. · If the printer setup listed is the correct printer setup for your printer, go to Step 19. · If you want a different printer setup than what is listed, continue with Step 15. 15. Click Change Setup. The following dialog box appears. NOTE: The appearance of this dialog box may vary, depending on your printer export module. 16. Click Select to change the media file for your printer. A file selection dialog box appears. 17. Select the media file and then click OK. 18. Click OK to close the dialog box. 19. Click Next. The following dialog box appears. 3-5 Calibrating the Printer 20. Check that the Printer and Printer Setup information are correct. · If the information is not correct and you have more than one media file, click Back and go to Step 15. · If the information is correct, click Next to send the default table to the printer. NOTE: The previous table is overwritten. The following dialog box appears. 21. Click Printer Status to find out more information about your printer. The following dialog box appears. NOTE: Click Update if you want to update the information on the Printer Status dialog box. You may need to do this if your printer is accidentally shut off. 3-6 Calibrating the Printer 22. Click OK to close the dialog box. 23. Click Print. The information is processed and the calibration test print is printed on the specified printer. Processing may take several minutes. The following dialog box appears. 24. Look at the test print and determine which cluster appears the most neutral (has the least amount of color). 25. Enter the number of the most neutral cluster in the Cluster Number box. (in a range from 201-249) 26. Click Done. The printer calibration begins. When calibration is complete, the following dialog box appears. 27. Click Quit to close the Calibration Utility. Your printer is now calibrated. NOTE: The neutral cluster should be in the center of the test print if the printer was properly calibrated. If it is not, and you would like to print another test print, click Back twice and go to Step 23. 3-7 Calibrating the Printer Uninstalling the Calibration Software You can remove the calibration software from your computer in two ways: · Select Start > Programs > KODAK Calibration Utility > Uninstall KODAK Calibration Utility and follow the directions to uninstall the software. · Select Start > Settings > Control Panel > Add/Remove Programs >KODAK Calibration Utility and follow the directions to remove the software. Resolving Calibration Error Messages Refer to the following table to resolve errors reported during the printer calibration process. If the problem persists, contact your KODAK representative for service. Error Message Description or Cause Possible Solution The printer cannot be found. The printer selected cannot be located. · Check the printer connections. · Make sure the printer is turned on. · Select another printer. See Step 10 on page 3-4. The media file, which identifies the ribbon and paper characteristics of the media you are using, cannot be found or is corrupt. The media file cannot be located or is · Click OK to locate the media file using the corrupt. File Selection dialog box. See Step 16 on page 3-5. · Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. The selected file will not work An inappropriate media file was with this printer. Please selected for the printer. choose another. · Click OK to locate the media file using the File Selection dialog box. See Step 16 on page 3-5. · Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. Cannot load DLLs. Insufficient There is not enough memory available · Close any other open programs to free up memory. for the calibration software to load all memory. the necessary DLLs. · Reboot the computer then run only the calibration software. Cannot load the file A file required by the calibration SDKColorMatch.dll. software is missing or corrupt. Please reinstall the software. Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. Cannot load the file A file required by the calibration SDKUsbCtrl.dll. software is missing or corrupt. Please reinstall the software. Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. 3-8 Calibrating the Printer Error Message Description or Cause Possible Solution Cannot open the USB port. Please check the printer cables and power. The software is unable to communicate with the printer. · Check that the printer cables are secure. · Check that the printer is turned on and the operator panel Ready light is illuminated. · Power the printer off then on. · Reboot your computer. Cannot access the file or read A file required by the calibration the data. software is missing or corrupt. Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. Parameter error, such as undefined tag or insufficient data. An internal error has occurred within · Close the calibration software and try the calibration software. calibrating the printer again. · Uninstall then reinstall the calibration software. See "Installing the Calibration Software" on page 3-1. · Check the KODAK web site for an updated version of the calibration software. The printer with the selected ID number cannot be found. The calibration software is unable to · Close the calibration software. find the printer with the selected Printer ID. · Check that the printer cables are secure. · Check that the printer is turned on and the operator panel Ready light is illuminated. · Run the calibration software and try choosing the printer again. The printer is not ready. The printer is not ready for calibration. · Check that the printer cables are secure. · Check that the printer is turned on and the operator panel Ready light is illuminated. The printer is busy. The printer is not ready for calibration. · Wait a few minutes until the operator panel Ready light is illuminated. · If this message continues to occur, power the printer off and then on. The ribbon is advancing. The printer is not ready for calibration. · Wait a few minutes until the operator panel Ready light is illuminated. · If this message continues to occur, power the printer off and then on. The operator panel is in use. The printer is not ready for calibration. · Wait a few minutes until the operator panel Ready light is illuminated. · If this message continues to occur, power the printer off and then on. 3-9 Calibrating the Printer Error Message The printer is initializing. Description or Cause The printer is not ready for calibration. Paper error. The paper is empty or not loaded. Paper empty. The paper is empty. Ribbon empty. The ribbon is empty. Paper jam. Cover open. Printer error: 2500. Please call for service. The paper is stuck in the printer or paper path. The upper cover is open or not latched. _ Printer error 2504. Please call _ for service. USB communication error. The software is unable to communicate with the printer. Possible Solution · Wait a few minutes until the operator panel Ready light is illuminated. · If this message continues to occur, power the printer off and then on. Load the paper. See "Loading the Paper" on page 1-8. Reload the paper. See "Loading the Paper" on page 1-8. Reload the ribbon. See "Loading the Ribbon" on page 1-5. Clear the paper jam. See "Clearing a Paper Jam" on page 6-3. Close the upper cover by pressing on the center of the cover until it clicks. Contact your KODAK representative for service. Have available: · the error code number · the printer model number and serial number (listed on the printer data plate) Contact your KODAK representative for service. Have available: · the error code number · the printer model number and serial number (listed on the printer data plate) · Check the USB cable connection. · Replace the USB cable. · Try using a different USB port on the computer. · If the printer is connected through a USB hub, try connecting directly to the computer. 3-10 4 Operating the Printer Making Prints You make prints using photo printing software applications. For application-specific printing information, see the user's guide or online Help for the software application. Handling and Storing Prints For best results: · Make sure hands are clean and free of food, oil, and grease. · Store prints in a cool, dry environment free of chemical contamination. · Store prints at temperatures below 72° F (25° C) for extended periods. · Store prints at a relative humidity between 30% and 50%. · Avoid exposure to high-intensity light sources, particularly fluorescent light and sunlight, which are rich in ultraviolet radiation. · Avoid exposure to vinyl items (those made of polyvinyl chloride, PVC) or any plastic that contains plasticizer. If you use transparent sleeves, make sure that they are not PVC-based. Understanding the Operator Panel Lights Light Power Color Orange Printer Status The printer power is on. Ready Green The printer is ready to make prints. Error Red An error has occurred. See the message on the operator panel, then see "Resolving Operator Panel Error Messages" on page 6-2. 4-1 Operating the Printer Using Setup Mode to Review Printer Settings Use the operator panel to review printer settings in Setup mode. Printer settings are displayed here Kodak Photo Printer 6800 Power Ready Error 1,2 3 Paper Menu Advance 4 Enter Paper Rewind/Clear 5 1. Press Menu to enter Setup Mode. 4. Press Enter to initiate an action 2. Press Menu repeatedly to scroll or accept a change. through the printer settings. 5. Press Clear to exit Setup Mode. 3. Press +/- to scroll through selections. Accessing the Printer Press Menu repeatedly to scroll through the printer settings in the following Settings order. Printer Setting Operator Panel Display Printer ready Ready Making a test print Test Print Mode Check remaining paper status Remain = XXX/YYY Checking the ribbon DonorRemain = XX[%] status Checking the printer Printed = XXXXX total print count Checking the printer Main Firm = firmware version Checking the image DSP Firm = processing firmware version Action Required None. The printer is on and ready to make prints. Press enter to make a test print. See "Making a Test Print" on page 1-10. None. XXX represents how many remaining prints you can make with the current paper roll. YYY represents the total number of prints on a paper roll. The counter is reset each time you press Paper Rewind. None. XX[%] represents the percentage of the installed ribbon that is available for making prints. None. XXXXX represents the total number of prints made since the printer was manufactured. This counter cannot be reset. None. The printer control firmware version number is displayed. None. The image processing firmware version is displayed. 4-2 5 Maintaining the Printer To ensure good printer performance and high-quality prints, keep the printer and its environment clean and dust-free. Cleaning the Cabinet Clean the exterior cabinet and filter openings regularly to eliminate dust build-up and to prevent dirt from entering the printer. CAUTION: Never use abrasives or harsh chemicals to clean any part of the printer. Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock could result. If any foreign object enters the printer, turn off the printer power immediately, remove the power cord, and contact your KODAK representative for service. 1. Wipe the exterior cabinet, print catcher, and trim tray with a damp, lint-free cloth. 2. Vacuum the filter openings to remove dust. Performing Routine Maintenance To maintain good print quality: 1. Clean the stripper plate, platen roller, and cleaning rollers monthly, using the alcohol pads included in the KODAK Thermal Printer Cleaning Kit. 2. Only clean the thermal head when necessary. Do not include the thermal head in your monthly cleaning process. NOTE: If there is paper or ribbon loaded in the printer, remove it before performing maintenance procedures. WARNING: Alcohol is a flammable liquid. It can cause eye irritation and dry skin. Prolonged or repeated skin contact may cause drying, cracking or irritation. Wash your hands with soap and water following any maintenance procedures where you use alcohol pads. For additional information, see the Material Safety Data Sheet (MSDS). 5-1 Maintaining the Printer In the United States for health, safety, and environment information, call 585-722-5151. Customers outside the U.S. can contact their local KODAK Customer Service representative. Cleaning the Thermal Head and Stripper Plate CAUTION: Fingerprints can damage the thermal head, which looks like a glass bar. Never touch it with your bare hands or fingers. 90° 1. Make sure the power switch is turned off ( ). 2. Slide the cover release toward you, then open the upper cover carefully. IMPORTANT: Cover does not open beyond a 90° angle. CAUTION: The thermal head becomes extremely hot during normal operation. Wait approximately five minutes to begin cleaning the head after you open the upper cover. Thermal head 3. Remove an alcohol pad from its packaging. Move the pad along the entire length of the thermal head, in one direction only. When you clean the thermal head: Apply firm, even pressure. Make three passes along the thermal print head. Use a clean part of the pad for each pass. Stripper plate 4. Use another clean alcohol pad to wipe the edge of the stripper plate. 5-2 Maintaining the Printer Cleaning the Platen Roller Platen roller 1. Remove an alcohol pad from its packaging. Wipe the rubber section of the platen roller with the pad. 2. Rotate the roller to clean the entire surface. 3. Allow the alcohol to dry completely (about five minutes) before you resume printing. Cleaning the Cleaning It is essential to keep the cleaning rollers clean to prevent dirt from Rollers transferring back onto the prints and keep the printer operating correctly. IMPORTANT: There are two cleaning rollers in the printer. They are not interchangeable. Clean them separately to prevent reinstalling them in the wrong position. 1. Remove the rear cleaning roller by pulling up on the black knob. Rear cleaning roller 2. Remove an alcohol pad from its packaging. Wipe the rubber section of the roller with the pad. 3. Reinstall the rear cleaning roller in the printer. Push the black knob until the roller clicks into place. WARNING: There are sharp cutter blades inside the front roller area. Do not insert hands or objects. 4. Repeat steps 1 - 3 to remove, clean, and reinstall the front cleaning roller. Front cleaning roller 5-3 Maintaining the Printer 5. Close the upper cover by pressing on the center of the cover until it clicks in place. 6. Allow the alcohol to dry completely (about five minutes) before you resume printing. 5-4 6 Troubleshooting Resolving Potential Problems Problem Description or Cause Possible Solution Paper jam; error light is on, printer does not operate The paper is stuck in the printer. Clear the paper jam. See "Clearing a Paper Jam" on page 6-3. Prints have linear streaks The thermal head is dirty. Clean the thermal head. See "Cleaning the Thermal Head and Stripper Plate" on page 5-2. If the problem persists, the heating element may be damaged. Contact your KODAK representative for service. Prints have streaks made up of The cleaning rollers are dirty. Clean the cleaning rollers. See "Cleaning the small dots Cleaning Rollers" on page 5-3. Print size or aspect ratio is not what you expected The image file or printing In your photo printing software application: options need to be adjusted in · Use the Fit to Page or Clip options (may not your photo printing software application. be offered by all photo printing applications). · Adjust the image size to match the paper size. · Make sure the Portrait / Landscape setting matches the orientation of the picture. · For details, see the photo printing application online Help. NOTE: It is not necessary to adjust the image resolution (dpi) to match the printer resolution. The printer driver automatically scales your image to match the printer resolution. Insufficient Memory errors occur Your computer is low on RAM · Minimize the number of images that are open on your computer (not on the and/or disk caching memory. at the same time. printer) after making a substantial This can happen when you are · Purge the contents of the clipboard often. number of prints manipulating (rotating, scaling, retouching, etc.) · Close all applications except the photo high-resolution images (>72 printing software application. dpi). · See the photo printing software application online Help for tips on memory optimization. · See page A-1 for minimum and recommended system requirements. 6-1 Troubleshooting Resolving Operator Panel Error Messages Kodak Photo Printer 6800 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Refer to the following table to resolve errors reported on the operator panel. If the problem persists, contact your KODAK representative for service. Error Message Paper Empty Ribbon Empty Incorrect Paper/ Incorrect Ribbon Paper Jam XX Cover Open Paper Guide Error Data Error Mecha Error XX Control Error XX TempSensErr XX Description or Cause Possible Solution The paper is empty or is not loaded. Load the paper. See "Loading the Paper" on page 1-8. The ribbon is empty or is not loaded. Load the ribbon. See "Loading the Ribbon" on page 1-5. The loaded paper and ribbon are not the Make sure the paper and ribbon are the same width. same width. Load the correct paper or ribbon. See page 1-8 or page 1-5. The paper is stuck in the printer or paper See "Clearing a Paper Jam" on page 6-3. path. The upper cover is open or not latched. Close the cover by pressing on the center of the cover until it clicks. The paper and paper guide sizes are different. Load the correct paper. See "Loading the Paper" on page 1-8. There is a communication problem Check the host computer. between the printer and host computer. The printer has a mechanical problem. Contact your KODAK representative for The printer has a system control problem. service. Have available: · the error code number (XX) The printer has a problem with the temperature sensor. · the printer model number and serial number (listed on the printer data plate) 6-2 Troubleshooting Clearing a Paper Jam If the Paper Jam message is displayed on the operator panel, there are two methods that you can use to try to clear the paper jam. Method 1 Kodak Photo Printer 6800 Power Ready Error Kodak Photo Printer 6800 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Paper Menu Advance Enter Paper Rewind/Clear 1. Press Paper Rewind until the Paper Empty message appears. 2. Press Paper Advance to re-load the paper into the printer. The printer advances the paper, then cuts and discharges about 20 in. (508 mm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints. It does not decrease the 750 4 x 6 in. print capacity of the paper roll (see page A-2). The operator panel displays the Ready message. Method 2 If the Paper Jam message is still displayed on the operator panel: 1. Turn off the printer and open the upper cover. 2. Remove the ribbon from the printer. CAUTION: Prevent damage to the printer. Do not pull abruptly on the paper. 3. Slowly and carefully pull the jammed paper out of the printer. 4. Cut off any damaged or printed areas of the paper. NOTE: Do not damage or mark any of the rollers. 6-3 Troubleshooting Kodak Photo Printer 6800 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 5. Close the upper cover and turn on the printer. 6. Press Paper Rewind to rewind the paper into the printer. If the Paper Jam message still appears on the operator panel, press Paper Rewind again. 7. Open the upper cover and reload the ribbon. See "Loading the Ribbon" on page 1-5. 8. Close the upper cover. 9. Reload the paper. See "Loading the Paper" on page 1-8. NOTE: If the Paper Jam message is still displayed on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller (see "Cleaning the Cleaning Rollers" on page 5-3) and remove the segment of paper. Recovering from a Power Interruption CAUTION: If the printer loses power while printing, the printer stops with the thermal head positioned against the platen roller. The platen roller could be deformed and damaged if the thermal head is left in this position. If a power outage occurs: 1. Open the upper cover immediately to release the pressure on the platen roller. Leave the cover open until power is restored. 2. When power is restored, restart the printer by following the procedure for "Clearing a Paper Jam" on page 6-3. 3. Submit your print job again. 6-4 Appendix A: Important Printer Information System Requirements · Personal computer with MICROSOFT WINDOWS 2000 or MICROSOFT WINDOWS XP operating system · Minimum 1.0 GHz PENTIUM III microprocessor · Minimum 128 MB of RAM; 2 GB of available hard disk space NOTE: You may need up to 256 MB of RAM and 10 GB of hard disk space for acceptable performance with some imaging applications on high performance, multi-tasking operating systems. · USB High Speed (2.0) compliant host device Printer Specifications Dimensions Width Depth Height 11.4 in. (290 mm) 19.6 in. (496 mm) 13.6 in. (346 mm) Weight (without ribbon and paper) 56 lbs (25 kG) Operating Temperature 50 to 95° F (+10 to +35° C) environment Relative Humidity 20 to 80% Power Voltage/Frequency (auto 90V to 132V / 48 Hz to 62 Hz detection of the following ranges) 180V to 264V / 48 Hz to 62 Hz Power consumption 320 watts maximum Print size KODAK Photo Printer 6800: · 4 x 6 in. (102 x 152 mm) · 6 x 8 in. (152 x 203 mm) with border · 6 x 8 in. (152 x 203 mm) borderless KODAK Photo Printer 6805: · 3.5 x 5 in. (90 x 127 mm) A-1 Important Printer Information Printing time (after file download) 4 x 6 in. (102 x 152 mm) - 11 seconds 6 x 8 in. (152 x 203 mm) - 19 seconds 3.5 x 5 in. (90 x 127 mm) - 11 seconds Printer Supplies Paper and Ribbon Each Photo Print Kit contains the correct media set (roll-feed paper and ribbon) for your printer model, either the KODAK Photo Printer 6800 or KODAK Photo Printer 6805. Photo Print Kits are sold separately. IMPORTANT: For best results, replace both the paper and ribbon at the same time. KODAK Photo Print Kit 6800 / 4R Specifications Storage specifications 86° F (30° C) or lower 60% relative humidity or lower Capacity 750 prints, paper and ribbon* Paper and ribbon width 6 in. (152 mm) Ribbon patch length 4 in. (102 mm) KODAK Photo Print Kit 6800 / 6R Specifications Storage specifications 86° F (30° C) or lower 60% relative humidity or lower Capacity 750 - 4 x 6 prints, paper, and ribbon* or 375 - 6 x 8 prints, paper, and ribbon* Paper and ribbon width 6 in. (152 mm) Ribbon patch length 8 in. (203 mm) KODAK Photo Print Kit 6805 / 3R Specifications Storage specifications 86° F (30° C) or lower 60% relative humidity or lower Capacity 750 prints, paper, and ribbon* Paper and ribbon width 5 in. (127 mm) * The paper roll contains a small amount of additional paper to allow for the extra feed when loading the paper and to minimize end of roll impressions. A-2 Important Printer Information Handling and Storing the For the best quality prints, carefully handle and store your paper and ribbon: Paper and Ribbon · To avoid fingerprints, handle the ribbon by the spool ends; do not touch the ribbon material. Do not touch the glossy side of the paper. · Store the paper and ribbon away from direct sunlight. Thermal Printer Cleaning Kit Use the KODAK Thermal Printer Cleaning Kit when performing routine maintenance on the printer (see page 5-1). One Thermal Printer Cleaning Kit is included with your printer. KODAK Thermal Printer Cleaning Kit Catalog number 172-1117 Contents Individually packaged alcohol pads (10) WARNING: Alcohol is a flammable liquid. It can cause eye irritation and dry skin. Wash your hands with soap and water following any maintenance procedures where you use alcohol pads. Print Catcher The KODAK Photo Printer 6800/6805 comes with a print catcher that collects 3.5 x 5 in. and 4 x 6 in. finished prints. Use the KODAK Photo Printer 6800/6R Print Catcher to collect 6 x 8 in. finished prints. KODAK Photo Printer 6800/6R Print Catcher Catalog number 816-9690 Contents Print Catcher (1) Packing and Transporting the Printer 1. Remove the paper and ribbon from the printer. 2. Reinstall the packing materials; see page 1-3. 3. Repack the printer in the original packing box. See the packing/unpacking instructions included with the box. ENERGY STAR Partner As an ENERGY STAR Partner, Eastman Kodak Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. A-3 Important Printer Information Getting Help Help with your printer is available from the following sources: · Troubleshooting section in this manual, Chapter 6. · Your KODAK Customer Service representative. A-4 Appendix B: Safety and Regulatory Information Important Safety Information CAUTION: Use of controls or adjustments, or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer. · The power outlet should be easily accessible and installed near the printer. · Position the power cable so that it cannot be pulled on or tripped over. · Never allow the power cable to contact hot surfaces. · The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices. · Use only the power cable provided with the printer. · Do not operate the printer with a damaged power cable. · Always unplug the power cable from the printer before cleaning or when the printer is not in use. · If the printer has been dropped or damaged, be sure a qualified service person examines the printer before you use it. · Do not block the filter openings on the printer cabinet. · Do not expose the printer to moisture or water. · Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock could result. · The thermal head becomes extremely hot during normal operation. Do not touch it. · Alcohol pads are used to clean the thermal head and other internal printer components. In the United States for health, safety, and environment information, call 585-722-5151. Customers outside the U.S. can contact their local KODAK Customer Service representative. B-1 Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer. P/N 2J5451 1641132182 CAUTION HOT SURFACE To avoid burns, use caution when closing the cover. CAUTION HOT SURFACE The thermal head becomes extremely hot during normal operation. Do not touch it. P/N 2J5452 1641132183 CAUTION SHARP OBJECTS The metal edges of the printer may be sharp. P/N 2J5439 1641132233 CAUTION SHARP CUTTER BLADE There are sharp cutter blades inside the printer. Do not insert hands or objects. This label is posted behind the trim tray. B-2 Safety and Regulatory Information Regulatory and Safety Compliance Safety Radio Frequency Interference Complies with UL 60950 Third Edition--CAN/CSA C22.2 No. 60950 Third Edition EN 60950:2000 IEC 60950 Fourth Edition NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense. Requirements of the EMC directive 89/336/EEC were met through compliance with the following: · EN 55022: 94 (class B) with Amendments A1:95 and A2:97 · EN 55024: 98 ITE Immunity includes the following: EN61000-4-2 ESD EN61000-4-3 Radiated rf immunity EN61000-4-4 EFT EN61000-4-5 Surge EN61000-4-6 Conducted rf immunity EN61000-4-11 Voltage dips and interruptions · EN 61000-3-2 Harmonics · EN 61000--3-3 Flicker "Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment." This is a Class A product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. B-3 Safety and Regulatory Information Noise Emission Disposal The operator-position noise emission value is 58 dB(A).* * Average value specified in accordance to JIS Z8731 This product contains a small amount of lead in the solder on the circuit boards. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. In the USA, contact the Electronics Industry Alliance at http://www.eiae.org. B-4 Index A air flow clearances, 1-2 C cabinet, cleaning, 5-1 cables connecting, 1-7 power, 1-7 USB, 1-8 calibrating the printer, 3-1 calibration errors, 3-8 calibration software installing, 3-1 uninstalling, 3-8 calibration utility, 3-1 checking paper status, 4-2 ribbon status, 4-2 cleaning cabinet, 5-1 cleaning rollers, 5-3 platen roller, 5-3 stripper plate, 5-2 thermal head, 5-2 cleaning rollers, cleaning, 5-3 clearing paper jam, 6-3 connecting cables, 1-7 contents, package, 1-1 D disposal, B-4 E error messages calibration, 3-8 operator panel, 6-2 H handling paper, A-3 prints, 4-1 ribbon, A-3 help with your printer, A-4 humidity paper and ribbon specifications, A-2 printer specifications, A-1 I installing calibration software, 3-1 paper, 1-8 print catcher, 1-4 printer driver, 2-1 ribbon, 1-5 trim tray, 1-4 K KODAK Photo Print Kit, A-2 KODAK Photo Printer Print Catcher, A-3 KODAK Thermal Printer Cleaning Kit, A-3 L labels, safety, B-2 loading paper, 1-8 ribbon, 1-5 M maintenance cabinet, 5-1 cleaning rollers, 5-3 KODAK Thermal Printer Cleaning Kit, A-3 platen roller, 5-3 stripper plate, 5-2 thermal head, 5-2 I-1 Index N noise emission spec, B-4 O online user guide, 1-11 operator panel error messages, 6-2 lights, 4-1 making a test print, 4-2 Paper Advance, loading paper, 1-10 printer settings, 4-2 Ready message, 4-2 setup mode, 4-2 ordering supplies, A-2 output tray See print catcher, 1-4 P package contents, 1-1 packing material, removing, 1-3 packing the printer, A-3 paper handling and storing, A-3 loading, 1-8 reordering, A-2 specifications, A-2 Paper Advance, operator panel, 1-10 paper jam, clearing, 6-3 paper status, checking, 4-2 platen roller, cleaning, 5-3 power cable, 1-7 interruption, recovering, 6-4 requirements, A-1 turning on, 1-8 print catcher, 1-4 reordering, A-3 printer calibrating, 3-1 operating, 4-1 preferences, customizing, 2-2 properties, customizing, 2-2 setting up, 1-1 settings, 4-2 specifications, A-1 printer disposal, B-4 printer driver installing, 2-1 uninstalling, 2-2 I-2 printer problems, resolving, 6-1 printing making prints, 4-1 test print, 4-2 prints handling and storing, 4-1 making, 4-1 problems, 6-1 R radio frequency compliance, B-3 Ready message, operator panel, 4-2 recycling, B-4 reordering supplies, A-2 ribbon handling and storing, A-3 loading, 1-5 reordering, A-2 specifications, A-2 ribbon status, checking, 4-2 S safety compliance, B-3 tips, B-1 warning labels, B-2 setting up the printer, 1-1 setup mode, 4-2 software installing calibration software, 3-1 printer driver, 2-1 uninstalling calibration software, 3-8 printer driver, 2-2 specifications paper and ribbon, A-2 printer, A-1 storing prints, 4-1 ribbon, A-3 stripper plate, cleaning, 5-2 supplies, printer, A-2 support, A-4 switch, power, 1-8 system requirements, A-1 T temperature paper and ribbon specifications, A-2 printer specifications, A-1 test print, making, 1-10 thermal head, cleaning, 5-2 transporting the printer, A-3 trim tray, 1-4 troubleshooting clearing paper jam, 6-3 error messages, operator panel, 6-2 potential problems, 6-1 power interruption, 6-4 U uninstalling calibration software, 3-8 printer driver, 2-2 unpacking, 1-3 USB cable, connecting, 1-8 Index I-3Acrobat Distiller 5.0.5 (Windows)