Unknown

2019 FORD TRANSIT CONNECT Owner's Manual

1000W / 1200W PLATINUM Power Supply User Manual 1000W / 1200W PLA

2019 FORD TRANSIT CONNECT Owner's Manual - Dealer ...

Manual for all other required information and warnings. 15. 2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: ...

ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it. WARNING: Driving while distracted can result in loss of vehicle control, crash and injury.

PDF preview unavailable. Download the PDF instead.

2019-Ford-Transit-Connect-Owners-Manual-version-1 om EN-US 05 2018
2019 FORD TRANSIT CONNECT Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: CG3739en 201804 20180409084652
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.

Table of Contents

Introduction
About This Manual ..........................................7 Symbols Glossary ............................................7 Data Recording .................................................9 Perchlorate .......................................................13 Ford Credit ........................................................13 Replacement Parts Recommendation
............................................................................13 Special Notices ...............................................14 Mobile Communications Equipment
............................................................................15 Export Unique Options ................................15
Environment
Protecting the Environment .......................16
At a Glance
Instrument Panel Overview ........................17
Child Safety
General Information ......................................18 Installing Child Restraints ...........................19 Booster Seats .................................................26 Child Restraint Positioning ........................28 Child Safety Locks ........................................30
Seatbelts
Principle of Operation ..................................32 Fastening the Seatbelts ..............................33 Seatbelt Height Adjustment .....................35 Seatbelt Warning Lamp and Indicator
Chime ............................................................36 Seatbelt Reminder .......................................36 Child Restraint and Seatbelt
Maintenance ...............................................38 Seatbelt Extension .......................................38
Personal Safety SystemTM
Personal Safety SystemTM .........................39

Supplementary Restraints System
Principle of Operation .................................40 Driver and Passenger Airbags ...................41 Front Passenger Sensing System ...........42 Side Airbags ....................................................45 Driver Knee Airbag ........................................46 Safety CanopyTM ...........................................46 Crash Sensors and Airbag Indicator .......47 Airbag Disposal .............................................48
Automatic Crash Notification System
911 Assist ..........................................................49
Keys and Remote Controls
General Information on Radio Frequencies ..................................................51
Remote Control - Vehicles With: Keyless Entry and Push Button Start ..................51
Remote Control - Vehicles With: Remote Flip Key ..........................................................54
Replacing a Lost Key or Remote Control ..........................................................................5 5
Passive Key Backup Position ....................55
MyKeyTM
Principle of Operation .................................56 MyKey Settings ..............................................56 Creating a MyKey - Vehicles Without:
Push Button Start .....................................57 Creating a MyKey - Vehicles With: Push
Button Start .................................................57 Programming a MyKey ................................58 Clearing All MyKeys .....................................60 Checking MyKey System Status .............60 Using MyKey With Remote Start
Systems .........................................................61 MyKey Troubleshooting - Vehicles
Without: Push Button Start ...................61 MyKey Troubleshooting - Vehicles With:
Push Button Start ......................................61

1

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Doors and Locks
Locking and Unlocking ................................63 Sliding Door ....................................................66 Keyless Entry ...................................................67
Liftgate
Manual Liftgate .............................................69
Security
Passive Anti-Theft System ........................70 Anti-Theft Alarm ............................................72
Steering Wheel
Adjusting the Steering Wheel ...................74
Wipers and Washers
Windshield Wipers ........................................75 Autowipers .......................................................75 Windshield Washers ....................................76 Rear Window Wiper and Washers ...........77
Lighting
General Information .....................................78 Lighting Control .............................................78 Autolamps .......................................................79 Instrument Lighting Dimmer .....................79 Headlamp Exit Delay ..................................80 Automatic High Beam Control ................80 Front Fog Lamps ............................................81 Cornering Lamps ............................................81 Direction Indicators ......................................82 Interior Lamps ................................................82
Windows and Mirrors
Power Windows - Vehicles With: Rear Power Windows .......................................83
Power Windows - Vehicles With: One-Touch Open Driver Window .......84
Global Opening .............................................84 Exterior Mirrors ...............................................84

Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror ...............85
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ...............85
Sun Shades .....................................................85
Instrument Cluster
Gauges ..............................................................87 Warning Lamps and Indicators ...............88 Audible Warnings and Indicators ...........90
Information Displays
General Information .....................................92 Clock ..................................................................94 Trip Computer ................................................94 Personalized Settings .................................94 Information Messages ................................94
Climate Control
Manual Climate Control ...........................108 Automatic Climate Control .....................109 Hints on Controlling the Interior Climate
- Vehicles With: Automatic Temperature Control ................................111 Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature Control ..........................................................112 Rear Passenger Climate Controls ...........112 Heated Windshield .......................................113 Heated Rear Window ..................................113 Heated Exterior Mirrors ...............................113 Cabin Air Filter ................................................113
Seats
Sitting in the Correct Position ..................115 Head Restraints .............................................115 Manual Seats ..................................................117 Power Seats ...................................................119 Rear Seats - Short Wheelbase ...............120

2

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain Chairs .........................................................................124
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row Seating .........................................................127
Heated Seats ................................................130
Auxiliary Power Points
Auxiliary Power Points ................................131 Cigar Lighter ....................................................131 Wireless Accessory Charging ..................132
Storage Compartments
Cup Holders ...................................................133 Overhead Console .......................................133
Starting and Stopping the Engine
General Information ...................................134 Ignition Switch ..............................................134 Push Button Ignition Switch ....................135 Starting a Gasoline Engine .......................137 Starting a Flex Fuel Engine ......................140 Starting a Diesel Engine ............................142 Switching Off the Engine ..........................144 Engine Block Heater ...................................144
Unique Driving Characteristics
Auto-Start-Stop ..........................................146
Fuel and Refueling
Safety Precautions .....................................148 Fuel Quality - Diesel ...................................148 Fuel Quality - Gasoline ...............................151 Fuel Quality - E85 ........................................152 Fuel Filler Funnel Location .......................153 Running Out of Fuel ....................................153 Refueling .........................................................154

Fuel Consumption .......................................157
Engine Emission Control
Emission Law ................................................158 Catalytic Converter .....................................159 Selective Catalytic Reductant System
........................................................................160 Diesel Particulate Filter .............................163
Transmission
Automatic Transmission - 6-Speed Automatic Transmission ......................169
Automatic Transmission - 8-Speed Automatic Transmission ........................171
Brakes
General Information ....................................173 Hints on Driving With Anti-Lock Brakes
.........................................................................174 Parking Brake .................................................174 Hill Start Assist .............................................174
Traction Control
Principle of Operation ................................176 Using Traction Control ...............................176
Stability Control
Principle of Operation .................................177 Using Stability Control ...............................178
Parking Aids
Principle of Operation ................................179 Rear Parking Aid ...........................................179 Front Parking Aid ..........................................181 Side Sensing System .................................183 Active Park Assist ........................................184 Rear View Camera .......................................192
Cruise Control
Principle of Operation ................................195

3

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Using Cruise Control ...................................195 Using Adaptive Cruise Control ...............196
Driving Aids
Speed Limiter ...............................................202 Driver Alert ....................................................203 Lane Keeping System ...............................205 Blind Spot Information System ............209 Cross Traffic Alert .........................................211 Eco Mode ........................................................213 Steering ...........................................................215 Pre-Collision Assist .....................................215
Load Carrying
Luggage Anchor Points ..............................221 Rear Under Floor Storage .........................221 Cargo Nets .....................................................222 Roof Racks and Load Carriers ................224 Load Limit ......................................................225
Towing
Towing a Trailer ...........................................230 Trailer Sway Control ....................................231 Recommended Towing Weights ............231 Essential Towing Checks .........................233 Transporting the Vehicle ..........................236 Towing the Vehicle on Four Wheels ......237
Driving Hints
Breaking-In ....................................................238 Reduced Engine Performance ...............238 Economical Driving ....................................238 Cold Weather Precautions ......................239 Driving Through Water ..............................239 Floor Mats ......................................................239
Roadside Emergencies
Roadside Assistance ..................................241 Hazard Flashers ...........................................242

Fuel Shutoff ..................................................242 Jump Starting the Vehicle .......................243 Post-Crash Alert System .........................245 Towing Points ...............................................245
Customer Assistance
Getting the Services You Need ..............247 In California (U.S. Only) ...........................248 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................249 Utilizing the Mediation/Arbitration
Program (Canada Only) ......................250 Getting Assistance Outside the U.S. and
Canada .......................................................250 Ordering Additional Owner's Literature
........................................................................252 Reporting Safety Defects (U.S. Only)
........................................................................252 Reporting Safety Defects (Canada Only)
........................................................................252
Fuses
Fuse Box Locations ....................................254 Fuse Specification Chart .........................254 Changing a Fuse .........................................260
Maintenance
General Information ...................................261 Opening and Closing the Hood ..............261 Under Hood Overview - 1.5L
Duratorq-TDCi Diesel ............................262 Under Hood Overview - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel .............................263 Under Hood Overview - 2.5L ..................264 Engine Oil Dipstick - 1.5L Duratorq-TDCi
Diesel ..........................................................265 Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L ..................266 Engine Oil Check .........................................266 Oil Change Indicator Reset ......................267 Engine Cooling Fan - Gasoline ...............267 Engine Cooling Fan - Diesel ....................268

4

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Engine Coolant Check ..............................268 Automatic Transmission Fluid Check
.........................................................................272 Brake Fluid Check ........................................272 Washer Fluid Check ....................................273 Changing the 12V Battery .........................273 Checking the Wiper Blades .....................275 Changing the Front Wiper Blades .........275 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate ..........275 Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors ......276 Adjusting the Headlamps ........................276 Changing a Bulb ..........................................278 Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L Duratorq-TDCi Diesel ............................283 Changing the Engine Air Filter - 2.5L ....283 Drive Belt Routing - 1.5L Duratorq-TDCi Diesel ..........................................................284 Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................284 Drive Belt Routing - 2.5L ..........................285
Vehicle Care
Cleaning Products ......................................286 Cleaning the Exterior .................................287 Waxing ............................................................288 Cleaning the Windows and Wiper Blades
........................................................................289 Cleaning the Interior ..................................289 Cleaning the Instrument Panel and
Instrument Cluster Lens ......................290 Cleaning Leather Seats .............................291 Repairing Minor Paint Damage .............292 Cleaning the Wheels .................................292 Vehicle Storage ............................................292
Wheels and Tires
General Information ..................................295 Tire Sealant and Inflator Kit ...................296

Tire Care ..........................................................301 Using Winter Tires .......................................315 Using Snow Chains .....................................315 Tire Pressure Monitoring System ...........316 Changing a Road Wheel ..........................320 Tire Pressures ...............................................324 Lug Nuts .........................................................325
Capacities and Specifications
Engine Specifications - 1.5L Duratorq-TDCi Diesel ............................327
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................328
Engine Specifications - 2.5L ...................329 Motorcraft Parts - 1.5L Duratorq-TDCi
Diesel ..........................................................330 Motorcraft Parts - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel ..............................331 Motorcraft Parts - 2.5L ..............................332 Vehicle Identification Number ...............333 Vehicle Certification Label ......................334 Transmission Code Designation -
6-Speed Automatic Transmission ........................................................................334 Transmission Code Designation 8-Speed Automatic Transmission ........................................................................335 Capacities and Specifications - 1.5L Duratorq-TDCi Diesel ............................335 Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....340 Capacities and Specifications - 2.5L ........................................................................345 Bulb Specification Chart .........................350
Audio System
General Information ..................................352 Audio Unit - Vehicles Without: SYNC 3
........................................................................353 Audio Unit - Vehicles With: SYNC 3 .....356 AM/FM Radio - Vehicles Without: SYNC
3 ....................................................................358

5

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Table of Contents

Audio Unit Clock and Date Displays Vehicles Without: SYNC 3 ...................358
Connecting a Bluetooth Device Vehicles Without: SYNC 3 ...................358
Satellite Radio .............................................359 Streaming Bluetooth Audio - Vehicles
Without: SYNC 3 ......................................361 Playing Media From a USB Device -
Vehicles Without: SYNC 3 ....................361 USB Port - Vehicles Without: SYNC 3
........................................................................362 Using Voice Recognition ..........................362
SYNCTM 3
General Information ..................................363 Home Screen ................................................372 Using Voice Recognition ...........................372 Entertainment ..............................................377 Phone ..............................................................379 Navigation ......................................................381 Apps ................................................................385 Settings ..........................................................386 SYNCTM 3 Troubleshooting ....................400
Accessories
Accessories ....................................................412
Ford Protect
Ford Protect ...................................................414
Scheduled Maintenance
General Maintenance Information .......416 Normal Scheduled Maintenance ..........419 Special Operating Conditions Scheduled
Maintenance ............................................422 Scheduled Maintenance Record ..........424
Appendices
Electromagnetic Compatibility .............434 End User License Agreement ................436

Declaration of Conformity - Vehicles Without: SYNC 3 .....................................461
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................462
Declaration of Conformity - Vehicles With: Wireless Accessory Charging ........................................................................462
Type Approvals ...........................................464

6

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

ABOUT THIS MANUAL
Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903
A Right-hand side. B Left-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.
Air conditioning system

E162384 E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based
Brake system

7
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

E270480

Brake system Cabin air filter

Check fuel cap

E231160

Flammable Front airbag

E67017

Front fog lamps

Child safety door lock or unlock

Fuel pump reset

Child seat lower anchor

Fuse compartment

Child seat tether anchor

Hazard flashers

E71340

Cruise control Do not open when hot

Heated rear window Windshield defrosting system

Engine air filter Engine coolant

Interior luggage compartment release
Jack

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

E71880

Fasten seatbelt

E161353

Keep out of reach of children Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

8

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

E270945

Horn control Panic alarm

E139213

Parking aid Parking brake

Power steering fluid

Power windows front/rear

Shield the eyes

E167012
Stability control

E138639

Hill descent control

E163957

Trail control

E271982

Windshield wiping system

E270969
Windshield wash and wipe

Power window lockout

Requires registered technician
E231159
Safety alert

See Owner's Manual

See Service Manual
E231158
Service engine soon

E270849 E270850

Passenger airbag activated Passenger airbag deactivated Side airbag

DATA RECORDING
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

9
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
· Operating states of system components, for example fuel level, tire pressure and battery charge level.
· Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.
· Events or errors in essential systems, for example headlamps and brakes.
· System responses to driving situations, for example airbag deployment and stability control.
· Environmental conditions, for example temperature.
Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data
Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you

10

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle's systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
· How various systems in your vehicle were operating;
· Whether or not the driver and passenger seatbelts were buckled/fastened;
· How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and
· How fast the vehicle was traveling; and
· Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
Comfort, Convenience and Entertainment Data
Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 386).
Comfort and Convenience Data
Data recorded includes, for example:
· Seat and steering wheel position.
· Climate control settings.
· Radio presets.

11
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Entertainment Data
Data recorded includes, for example:
· Music, videos or album art.
· Contacts and corresponding address book entries.
· Navigation destinations.
Services That We Provide
If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem periodically sends messages to stay connected to the cell phone network. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification.

Note: The modem continues to send this information unless you have all added value services deactivated. Contact the Ford Customer Relationship Center. Refer to the regional Ford website for contact information.
Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 385).
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

12
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 386).
System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, see the regional Ford website.
PERCHLORATE
Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
We offer a number of convenient ways for you to contact us, and to manage your account.
Call 1-800-727-7000.
For more information about Ford Credit and access to Account Manager, go to www.ford.com/finance.
REPLACEMENT PARTS RECOMMENDATION
We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

13
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner's Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by your vehicle's New Vehicle Limited Warranty, see the Warranty Manual that is provided to you along with your Owner's Manual.

Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic controls.
WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.
WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.
On Board Diagnostics Data Link Connector
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause

14
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS EQUIPMENT
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others' safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner's Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner's Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner's Manual for all other required information and warnings.

15
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Environment
PROTECTING THE ENVIRONMENT
You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. For details about Ford Motor Company's sustainability progress and initiatives visit:
Web Address www.sustainability.ford.com
16
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

At a Glance

INSTRUMENT PANEL OVERVIEW

A

B

C

D

E

ML
E270981

KJ I

A Information display controls. See General Information (page 92).
B Instrument cluster. See Gauges (page 87).
C Audio and voice control buttons.
D Audio unit. See Audio System (page 352).
E Hazard flasher switch. See Hazard Flashers (page 242).
F Wireless accessory charging. See Wireless Accessory Charging (page 132).
G Passenger airbag deactivation indicator.

HG F
H Auto-Start-Stop button. See Auto-Start-Stop (page 146).
I Traction control switch. See Using Traction Control (page 176).
J Climate control. See Climate Control (page 108).
K Push button ignition switch. See Push Button Ignition Switch (page 135).
L Cruise control buttons. See Using Cruise Control (page 195).
M Lighting control. See Lighting (page 78).

17
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

GENERAL INFORMATION
See the following sections for directions on how to properly use safety restraints for children.
WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety

Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

18
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Recommendations for Safety Restraints for Children

Child

Child size, height, weight, or age

Infants or toddlers

Children weighing 40 lb (18 kg) or less (generally age four or younger).

Small children

Children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your
child restraint manufacturer).

Larger children

Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).

Recommended restraint type
Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat).
Use a belt-positioning booster seat.
Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and
chest, and seatback upright.

· You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.
· Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.
· When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 42).

INSTALLING CHILD RESTRAINTS Child Restraints
E142594

19

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Use a child safety restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
WARNING: Airbags can kill or injure a child in a child restraint. Properly restrain children 12 and under in the rear seat whenever possible.
WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
When installing a child safety restraint with combination lap and shoulder belts:
· Use the correct seatbelt buckle for that seating position.
· Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
· Keep the buckle release button pointing up and away from the safety restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

· Place the vehicle seat upon which the child restraint will be installed in the upright position.
· Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.
Perform the following steps when installing the child restraint with combination lap and shoulder belts: Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.
E142528
1. Position the child safety restraint in a seat with a combination lap and shoulder belt.
E142529

20

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety
2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

E142530
3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

E142875
5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.
Note: The automatic locking mode is available on the front passenger and rear seats.
6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

E142531
4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

E142533

21
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.
9. Attach the tether strap (if the child restraint is equipped).
E142534
10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for Children (LATCH)
WARNING: Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
The LATCH system is composed of three vehicle anchor points: two lower anchors located where the seatback and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position.
LATCH compatible child safety restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint, however the seatbelt can still be used to attach the child restraint. For forward-facing child restraints, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

22
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

E196358
Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E196359
The LATCH anchors are located at the rear section of the rear seat between the cushion and seatback above the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child safety restraints with tether straps.
Attach LATCH lower attachments of the child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use - If Equipped)
WARNING: The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

23
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

The lower anchors at the center of the second row rear seat are spaced 22 in (56 cm) apart. A child restraint with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child restraints (with attachments on belt webbing) can only be used at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.
Each time you use the safety restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.
If the safety restraint is not anchored properly, the risk of a child being injured in a crash greatly increases.
Combining Seatbelt and LATCH Lower Anchors for Attaching a Child Safety Restraint
When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.
Using Tether Straps

Many forward-facing child safety restraints include a tether strap which extends from the back of the child safety restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety restraints.
Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety restraint does not reach the appropriate top tether anchor in your vehicle.
Once the child safety restraint has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.
The tether strap anchors in your vehicle are in the following positions (shown from top view):

WARNING: Do not tie down cargo to anchors if the anchors are in use as child tethers.

24
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety
First and Second Row
1. Route the child safety restraint tether strap over the back of the seat. For the outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the second row center seating position, route the tether strap over the top of the head restraint. If needed, the head restraints can also be removed.

E195335
Perform the following steps to install a child safety restraint with tether anchors:
Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.

E195339
2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are partially covered by the gap panel. Pull the panel back to fully expose the anchors.
3. Clip the tether strap to the anchor as shown.
4. Tighten the child safety restraint tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

25
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Third Row 1. Route the child safety restraint tether
strap over the back of the seat. For the third row outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. If needed, the head restraints can also be removed.
E213400
2. Locate the correct anchor at the rear of the cargo area for the selected seating position.
3. Clip the tether strap to the anchor as shown.
4. Tighten the child safety restraint tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:
E142595
· Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
· Can the child sit without slouching?

26

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

· Does the lap belt rest low across the hips?
· Is the shoulder belt centered on the shoulder and chest?
· Can the child stay seated like this for the whole trip?
Always use booster seats in conjunction with your vehicle lap and shoulder belt. Types of Booster Seats
E68924
· Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.

E70710
· High back booster seats
If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice.
Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.

27
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

E142596

E142597
If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.
CHILD RESTRAINT POSITIONING
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint

28

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.

29
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety

Recommendations for Attaching Child Safety Restraints for Children

Use Any Attachment Method as Indicated Below by X

Restraint Type

Combined Weight of Child and
Child Restraint

LATCH (Lower Anchors and Top Tether Anchor)

LATCH (Lower Anchors Only)

Seatbelt and Top Tether Anchor

Seatbelt and LATCH
(Lower Anchors and Top Tether Anchor)

Seatbelt Only

Rear facing child
restraint

Up to 65 lb (29.5 kg)

X

X

Rear facing child
restraint

Over 65 lb (29.5 kg)

X

Forward

facing Up to 65 lb

child

(29.5 kg)

X

restraint

X

X

Forward facing child
restraint

Over 65 lb (29.5 kg)

X

X

Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 115).

CHILD SAFETY LOCKS

WARNING: You cannot open the rear doors from inside if you have put the child safety locks on.

30
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Child Safety
E189148
A child safety lock is on the rear edge of each rear door. You must set the child safety lock separately on each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
31
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

PRINCIPLE OF OPERATION
WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips.
WARNING: Children must always be properly restrained.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.

WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair. Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never use a single seatbelt for more than one person.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Seatbelts and seats may be hot in a vehicle that is in the sunshine. The hot seatbelts or seats may burn a small child. Check seat covers and buckles before you place a child anywhere near them.
WARNING: Always ride and drive with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
All seating positions in your vehicle have lap and shoulder seatbelts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.

32
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

The seatbelt system consists of: · Lap and shoulder seatbelts. · Shoulder seatbelt with automatic
locking mode (except driver seatbelt). · Height adjuster at the front outboard
seating positions. · Seatbelt pretensioner at the front and
second row outermost seating positions. · Belt tension sensor at the front outboard passenger seating position.
E71880
· Seatbelt warning light and chime.
E67017
· Crash sensors and monitoring system with readiness indicator.
The seatbelt pretensioners at the front and second row outermost seating positions are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. The pretensioners may also activate when the Safety Canopy is deployed.
FASTENING THE SEATBELTS
The front outermost and rear safety restraints in your vehicle are combination lap and shoulder belts.

E142587
1. Insert the seatbelt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
Note: Make sure that the seatbelt tongue is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt tongue.

33
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

Using Seatbelts During Pregnancy Seatbelt Locking Modes

WARNING: Always ride and drive with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
E170730
Pregnant women should always wear their seatbelt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort allows. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.

WARNING: After a crash, have a qualified technician check all the seatbelts to make sure the seatbelts including the automatic locking retractor feature for child restraints operate properly. We recommend replacing any system that has damage or does not operate properly. Failure to do so can result in personal injury or death in the event of a sudden stop or another crash.
WARNING: You must replace the seatbelt if the automatic locking retractor or any other seatbelt function is not operating correctly. Failure to replace the seatbelt and retractor assembly could increase the risk of injury in a crash.
The driver seatbelt has the first type of locking mode, and the front outboard passenger and rear seat seatbelts have both types of locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if you brake suddenly or turn a corner sharply, or your vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers.
In addition, the retractor is designed to lock if you pull the webbing out too quickly. If the seatbelt retractor locks, slowly lower the height adjuster to allow the seatbelt to retract. If the retractor does not unlock, pull the seatbelt out slowly then feed a

34
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

small length of webbing back toward the stowed position. For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt automatically pre-locks. The seatbelt still retracts to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode when a child safety seat, except a booster, is on the front passenger seat or rear seat. Children 12 years old and under should be correctly restrained in a rear seating position whenever possible. See Child Safety (page 18).

Disengaging Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and return the seatbelt to the vehicle sensitive mode.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the seatbelt height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
1
2

E142591
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire seatbelt out.
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.

2
3
E165022
1. Press the button. 2. Slide the height adjuster up or down. 3. Release the button and pull down on
the height adjuster to make sure it is locked in place.

35
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

SEATBELT WARNING LAMP AND INDICATOR CHIME
Conditions of operation

This lamp illuminates and an

audible warning will sound if the

E71880

driver seatbelt has not been

fastened when the vehicle's ignition is

turned on.

If

Then

The driver seatbelt is not buckled before The seatbelt warning light illuminates and

the ignition switch is turned to the on posi- the warning chime sounds for a few

tion...

seconds.

The driver seatbelt is buckled while the indicator light is illuminated and the warning chime is sounding...

The seatbelt warning light and warning chime turn off.

The driver seatbelt is buckled before the The seatbelt warning light and indicator

ignition switch is turned to the on position...

chime remain off.

SEATBELT REMINDER
Belt-MinderTM
This feature supplements the seatbelt warning function by providing additional reminders that intermittently sound a tone and illuminate the seatbelt warning light when you are in the driver seat or you have a front seat passenger and a seatbelt is unbuckled.

The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid the system turning on the Belt-Minder feature for objects you place on the front passenger seat, only the front seat passengers receive warnings as determined by the front passenger sensing system.
If the Belt-Minder warnings expire (warnings for about five minutes) for one passenger (driver or front passenger), the other passenger can still cause the Belt-Minder feature to turn on.

36
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

If...

Then...

You and the front seat passenger buckle The Belt-Minder feature will not activate. your seatbelts before you switch the ignition on or less than 1­2 minutes elapse after you switch the ignition on...

You or the front seat passenger do not

The Belt-Minder feature activates, the

buckle your seatbelts before your vehicle seatbelt warning light illuminates and a

reaches at least 6 mph (9.7 km/h) and 1­2 warning tone sounds for 6 seconds every

minutes elapse after you switch the ignition 25 seconds, repeating for about 5 minutes

on...

or until you and the front seat passenger

buckle your seatbelts.

The seatbelt for the driver or front

The Belt-Minder feature activates, the

passenger is unbuckled for about 1 minute seatbelt warning light illuminates and a

while the vehicle is traveling at least 6 mph warning tone sounds for 6 seconds every

(9.7 km/h) and more than 1­2 minutes 25 seconds, repeating for about 5 minutes

elapse after you switch the ignition on... or until you and the front seat passenger

buckle your seatbelts.

Deactivating and Activating the Belt-Minder Feature
WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle.
Note: The driver and front passenger warnings switch on and off independently. When you perform this procedure for one seating position, do not buckle the other position as this will terminate the process.
Read Steps 1­4 thoroughly before proceeding with the programming procedure.

Before following the procedure, make sure that:
· The parking brake is set.
· The transmission is in park (P).
· The ignition is off.
· The driver and front passenger seatbelts are unbuckled.
1. Switch the ignition on. Do not start the vehicle.
2. Wait until the seatbelt warning light turns off (about 1 minute). After Step 2, wait an additional 5 seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 30 seconds.
3. For the seating position you are switching off, buckle then unbuckle the seatbelt four times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning light turns on.

37
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seatbelts

4. While the seatbelt warning light is on, buckle and then unbuckle the seatbelt. After Step 4, the seatbelt warning light flashes for confirmation.
· This will switch the feature off for that seating position if it is currently on.
· This will switch the feature on for that seating position if it is currently off.
CHILD RESTRAINT AND SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child restraint seatbelts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle seatbelt assemblies, including retractors, buckles, front seatbelt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat backrest (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint.
We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted.
Properly care for seatbelts. See Vehicle Care (page 286).

SEATBELT EXTENSION
WARNING: Persons who fit into the vehicle's seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by Ford Motor Company dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.
WARNING: Do not use a seatbelt extension with an inflatable seatbelt.
WARNING: Do not use extensions to change the fit of the belt across the torso, over the lap or to make the seatbelt buckle easier to reach.
If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from Ford Motor Company dealers. Only Ford seatbelt extensions made by the original equipment seatbelts manufacturer should be used with Ford seatbelts. Ask your authorized dealer if your extension is compatible with your Ford vehicle restraint system.

38
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Personal Safety SystemTM
The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
The Vehicle Personal Safety System consists of: · Driver and passenger dual-stage airbag
supplemental restraints. · Front seat outboard seatbelts with
pretensioners, energy management retractors and seatbelt usage sensors. · Driver seat position sensor. · Front passenger sensing system. · Passenger airbag status indicator. · Front crash severity sensors. · Restraints control module with impact and safing sensors. · Restraint system warning lamp and tone. · The electrical wiring for the airbags, crash sensors, seatbelt pretensioners, front seatbelt usage sensors, driver seat position sensor, front passenger sensing system and indicator lights.
How Does the Personal Safety System Work?
The Personal Safety System can adapt the deployment strategy of the safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the restraints control module. During a crash, the restraints control module may deploy the seatbelt pretensioners, one or both stages of the dual-stage airbags based on crash severity and occupant conditions.
39
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.

40
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
DRIVER AND PASSENGER AIRBAGS
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

E151127

The driver and front passenger airbags will deploy during significant frontal and near frontal crashes.

The driver and passenger front airbag system consists of:

· Driver and passenger airbag modules.

· Front passenger sensing system.

· Crash sensors and monitoring

system with readiness indicator.

E67017

See Crash Sensors and Airbag

Indicator (page 47).

Proper Driver and Front Passenger Seating Adjustment

WARNING: National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant's chest and the driver airbag module.
To properly position yourself away from the airbag:
· Move your seat to the rear as far as you can while still reaching the pedals comfortably.
· Recline the seat slightly (one or two degrees) from the upright position.

41
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seatback, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.
Children and Airbags
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
E142846
Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

FRONT PASSENGER SENSING SYSTEM
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.
WARNING: Do not stow objects in the seatback map pocket or hang objects off a seatback if a child is in the front passenger seat. Do not place objects under the front passenger seat or between the seat and the center console. Check the passenger airbag indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the front passenger seat sensing system and increase the risk of serious injury.
WARNING: Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system. This could seriously increase the risk of injury or death.
This system works with sensors that are part of the front passenger seat and seatbelt to detect the presence of a properly-seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not.

42
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

E279408
The front passenger sensing system uses a passenger airbag indicator which will illuminate indicating that the front passenger frontal airbag is either ON (enabled) or OFF (disabled).
The indicator lamp is in the center stack of the instrument panel.
Note: When you first switch the ignition on, the indicator lamp illuminates for a short period of time to confirm it is functional.
The front passenger sensing system is designed to disable (will not inflate) the front passenger frontal airbag when a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected. Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat. The sensor also turns off the passenger front airbag and seat-mounted side airbag when the passenger seat is empty.
· When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the OFF indicator lamp will illuminate and stay illuminated to remind you that the front passenger frontal airbag is disabled.
· If the child restraint has been installed and the passenger airbag status indicator illuminates the ON lamp, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer's instructions.

The front passenger sensing system is designed to enable (may inflate) the front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat.
· When the front passenger sensing system enables the front passenger frontal airbag (may inflate), the ON indicator lamp illuminates.
If a person of adult size is sitting in the front passenger seat, but the airbag OFF indicator lamp is illuminated, it is possible that the person is not sitting properly in the seat. If this happens:
· Turn the vehicle off and ask the person to place the seatback in the full upright position.
· Have the person sit upright in the seat, centered on the seat cushion, with the person's legs comfortably extended.
· Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger frontal airbag.
· If the OFF indicator lamp remains illuminated even after this, the person should be advised to ride in the rear seat.

43
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

Occupant Empty
Child
Adult

Passenger airbag indicator OFF: Lit ON: Unlit OFF: Lit ON: Unlit
OFF: Unlit ON: Lit

Passenger airbag Disabled
Disabled
Enabled

Note: When the passenger airbag OFF light is illuminated, the passenger (seat mounted) side airbag may be disabled to avoid the risk of airbag deployment injuries.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat back, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.
If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following:
· Objects lodged underneath the seat.
· Objects between the seat cushion and the center console.
· Objects hanging off the seatback.
· Objects stowed in the seatback map pocket.
· Objects placed on the occupant's lap.
· Cargo interference with the seat.

· Other passengers pushing or pulling on the seat.

· Rear passenger feet and knees resting or pushing on the seat.

The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system. The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above.

Make sure the front passenger

sensing system is operating

E67017

properly. See Crash Sensors

and Airbag Indicator (page 47).

If the airbag readiness light is illuminated, do the following:
The driver and adult passengers should check for objects lodged underneath the front passenger seat, or cargo interfering with the seat.
If there are lodged objects, or cargo is interfering with the seat, take the following steps to remove the obstruction:
· Pull the vehicle over.
· Turn the vehicle off.
· Driver and adult passengers should check for any objects lodged underneath the front passenger seat or cargo interfering with the seat.

44

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

· Remove the obstruction(s) (if found). · Restart the vehicle. · Wait at least two minutes and verify
that the airbag readiness light is no longer illuminated. · If the airbag readiness light remains illuminated, this may or may not be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center. See Getting the Services You Need (page 247).
SIDE AIRBAGS
WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.

WARNING: Do not attempt to service, repair, or modify the airbag, its fuses or the seat cover on a seat containing an airbag as you could be seriously injured or killed. Contact your authorized dealer as soon as possible.
WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.
The side airbags are located on the outboard side of the seatbacks of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
E152533
The system consists of the following: · A label or embossed side panel
indicating that side airbags are fitted to your vehicle. · Side airbags located inside the driver and front passenger seatbacks. · Front passenger sensing system.

45
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

E67017
· Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag Indicator (page 47).
Note: The passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty passenger seat.
The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.

DRIVER KNEE AIRBAG

A driver's knee airbag is located under the instrument panel. During a crash, the restraints control module may activate the driver's knee airbag based on crash severity and occupant conditions. Under certain crash and occupant conditions, the driver's knee airbag may deploy but the driver's front airbag may not activate. As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury.

Make sure the knee airbag is

operating properly. See Crash

E67017

Sensors and Airbag Indicator

(page 47).

SAFETY CANOPYTM
WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: If the curtain airbags have deployed, the curtain airbags will not function again. The curtain airbags (including the A, B and C pillar trim and headliner) must be inspected and serviced as soon as possible. If the curtain airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.
The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes

46

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.

The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).
CRASH SENSORS AND AIRBAG INDICATOR

E75004
The system consists of the following:
· Safety canopy curtain airbags located above the trim panels over the front and rear side windows identified by a label or wording on the headliner or coat hook.
· A flexible headliner which opens above the side doors to allow air curtain deployment.
E67017
· The crash sensors and monitoring system have a readiness indicator. See Crash Sensors and Airbag Indicator (page 47).
Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.

WARNING: Modifying or adding equipment to the front end of your vehicle (including hood, bumper system, frame, front end body structure, tow hooks and hood pins) may affect the performance of the airbag system, increasing the risk of injury. Do not modify or add equipment to the front end of your vehicle.
Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module. The restraints control module deploys (activates) the seatbelt pretensioners, driver airbag, passenger airbag, knee airbag(s), seat mounted side airbags and the Safety Canopy. Based on the type of crash, the restraints control module deploys the appropriate safety devices.
The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. Routine maintenance of the airbag is not required.
A difficulty with the system is indicated by one or more of the following:

47

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Supplementary Restraints System

E67017
· The readiness light will not illuminate immediately after you switch the ignition on.
· The readiness light either flashes or stays lit.
· A series of five beeps is heard. The tone pattern repeats periodically until the problem, the light or both are repaired.
If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.
The seatbelt pretensioners and the front airbag supplemental restraint system are designed to activate when the vehicle sustains frontal deceleration sufficient to cause the restraints control module to deploy a safety device.
The fact that the seatbelt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these safety devices.
· The front airbags are designed to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration.
· The seatbelt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers.
· The knee airbag(s) may deploy based on crash severity and occupant conditions.

· The side airbags are designed to inflate in certain side impact crashes. Side airbags may activate in other types of crashes if the vehicles experiences sufficient sideways motion or deformation.
· The Safety Canopy is designed to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.

48
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Automatic Crash Notification System

911 ASSIST
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
Note: The SYNC 911 Assist feature must be set on before the incident.
Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

If a crash deploys an airbag (excluding knee airbags and rear inflatable seatbelts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, by visiting:
Website
www.owner.ford.com www.syncmyride.ca www.syncmaroute.ca
For important information about airbag deployment and the fuel pump shut-off please see the Supplementary Restrains and Roadside Emergencies sections of your owner manual.
To switch 911 Assist on and off please view the settings information. See Settings (page 386).
To make sure that 911 Assist works correctly:
· SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
· The 911 Assist feature must be set on before the incident.
· You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC.
· A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
· A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength.
· The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

49

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Automatic Crash Notification System

In the Event of a Crash
Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services.
Before making the call:
· SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
· SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."
If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
911 Assist May Not Work If
· Your cellular phone or 911 Assist hardware sustains damage in a crash.
· The vehicle's battery or the SYNC system has no power.
· The phone(s) thrown from your vehicle are the ones paired and connected to the system.

911 Assist Privacy Notice
When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on.

50
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Keys and Remote Controls

GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with Part 15 of the FCC Rules and with Licence exempt RSS Standards of Industry Canada. Operation is subject to the following two conditions:
· This device may not cause harmful interference, and
· This device must accept any interference received, including interference that may cause undesired operation.

Note: Make sure to lock your vehicle before leaving it unattended.
Note: If you are in range, the remote control will operate if you press any button unintentionally.
Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.
REMOTE CONTROL - VEHICLES WITH: KEYLESS ENTRY AND PUSH BUTTON START

WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range:
· Weather conditions.
· Nearby radio towers.
· Structures around the vehicle.
· Other vehicles parked next to your vehicle.
Other short distance radio transmissions, for example amateur radios, medical equipment, wireless headphones, remote controls and alarm systems can also use the radio frequency used by your remote control. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.

E272924
The key operates the power locks. The key must be in your vehicle to use the push button start.
Note: You may not be able to shift out of park (P) unless the key is inside your vehicle.
Removable Key Blade
The key also contains a removable key blade that you can use to unlock your vehicle.

51
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Keys and Remote Controls
A message appears in the information display when the remote control battery is low. See Information Messages (page 94).
The remote control uses one coin-type three-volt lithium battery CR2450 or equivalent.

E272925
Press the release button and pull the key blade out.

E151795
Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when disposing of transmitter batteries.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Note: Replacing the battery does not erase the programmed key from your vehicle. The transmitter should operate normally.

E272925
1. Press the release button and pull the key blade out.

52

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Keys and Remote Controls

E218401
2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.

E218402
3. Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.
4. Install a new battery with the + facing upward.
5. Reinstall the battery cover and the key blade.
Locating Your Vehicle
Press the button twice within three seconds. The horn sounds E138623 and the direction indicators flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when the ignition is off.
Press the button to sound the panic alarm. Press the button E138624 again or switch the ignition on to switch it off.

53
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Keys and Remote Controls

REMOTE CONTROL - VEHICLES WITH: REMOTE FLIP KEY
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The buttons on the key operate the remote control function.

A message appears in the information display when the remote control battery is low. See Information Messages (page 94).
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
Press the button to release the key blade before beginning the procedure.

E272914
Press the button to release the key blade. Press and hold the button to fold the key blade back in when not in use.
E151795
Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference. Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. Note: Replacing the battery does not erase the programmed key from your vehicle. The transmitter should operate normally.

E272915
1. Insert a suitable tool, for example a screwdriver, in the position shown and gently press the clip.
2. Press the clip down to release the battery cover.
E151799
3. Carefully remove the battery cover.

54
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Keys and Remote Controls

Sounding the Panic Alarm
Note: The panic alarm only operates when the ignition is off.
Press the button to sound the panic alarm. Press the button E138624 again or switch the ignition on to switch it off.

E151800
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.
4. Insert the screwdriver in the position shown to release the battery.

REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Remote Control (page 51). To re-program the passive anti-theft system see an authorized dealer.
PASSIVE KEY BACKUP POSITION
1. Remove the key blade. See Remote Control (page 51).

E151801
5. Remove the battery.
6. Install a new battery with the + facing upward.
7. Reinstall the battery cover.
Locating Your Vehicle
Press the button twice within three seconds. The horn sounds E138623 and the direction indicators flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm.

2
3
E273001
2. Remove the rubber mat. 3. Place the passive key in the position
shown, with the buttons facing upward and the unlock button facing the front of your vehicle.

55

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

PRINCIPLE OF OPERATION
The system is designed to promote good driving behaviors using keys that you have programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt reminder turns on. The seatbelt reminder cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system and cross traffic alert turn on when you start the engine and cannot be switched off with a MyKey. Pre-collision assist and lane keeping alert turn on when you start the engine, but can be switched off with a MyKey. A new destination in the navigation system can only be set using voice commands, when using a MyKey and your vehicle is moving.
Configurable Settings
You can configure the following settings after creating a MyKey. See Creating a MyKey (page 57).

Speed Limit
WARNING: Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
You can set a speed limit for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle reaches the set speed. You cannot override the set speed when using a MyKey.
Speed Reminder
You can set a speed reminder for your vehicle. Warning messages appear in the information display and a tone sounds if your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is reduced. A message appears in the information display if you attempt to exceed the volume limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to be always on, it cannot be switched off with a MyKey.
Do Not Disturb
If you set do not disturb to be always on, it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on, it cannot be switched off with a MyKey.

56

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

CREATING A MYKEY VEHICLES WITHOUT: PUSH BUTTON START

Switch the ignition on using an admin key.

To create a MyKey, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

MyKey

Press the OK button.

Create MyKey

Press and hold the OK button until a confirmation message appears in the information display.

Switch the ignition off.

Note: We recommend that you label this key.
MyKey Information Messages

Message

Description

Key is Already a MyKey Displays when trying to create a MyKey with a key already designated as a MyKey.

Hold OK to Create MyKey Displays when creating a MyKey.

Creation Completed

Displays to confirm that a MyKey has been created.

This Key restricted at Next Key Cycle. Label Key as MyKey

Displays to confirm that the key is restricted after you switch the ignition off.

MyKey not Created

Displays if the system fails to create a MyKey.

CREATING A MYKEY VEHICLES WITH: PUSH BUTTON START
1. Place an admin key in the backup position. See Passive Key Backup Position (page 55).

2. Switch the ignition on.

57
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

To create a MyKey, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

MyKey

Press the OK button.

Create MyKey

Press and hold the OK button until a confirmation message appears in the information display.

Switch the ignition off.

Note: We recommend that you label this key.
MyKey Information Messages

Message

Description

Place Key in Backup Location

Displays when trying to create a MyKey and the key is not placed in the backup position. See Passive Key Backup Position (page 55).

Key is Already a MyKey Displays when trying to create a MyKey with a key already designated as a MyKey.

Hold OK to Create MyKey Displays when creating a MyKey.

Creation Completed

Displays to confirm that a MyKey has been created.

This Key restricted at Next Key Cycle. Label Key as MyKey

Displays to confirm that the key is restricted after you switch the ignition off.

MyKey not Created

Displays if the system fails to create a MyKey.

PROGRAMMING A MYKEY
You can only program MyKeys to the same settings.

Switch the ignition on using an admin key.

58
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

To program a MyKey, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

MyKey

Press the OK button.

Choose a setting and press the OK button.

Configure the setting.

Switch the ignition off.

59
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all

restrictions and return all MyKeys to their original admin key status.
Switch the ignition on using an admin key.

To clear all MyKeys, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

MyKey

Press the OK button.

Clear MyKeys

Press and hold the OK button until a confirmation message appears in the information display.

MyKey Information Messages

Message

Description

Hold OK to Clear MyKeys Displays when clearing all MyKeys.

All MyKeys Cleared

Displays to confirm that all MyKeys have been cleared.

CHECKING MYKEY SYSTEM STATUS

Switch the ignition on.

To find information about the distance traveled using a MyKey and also the number of admin keys and MyKeys created for your vehicle, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

MyKey

Press the OK button.

MyKey Info

Press the OK button.

60
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM

USING MYKEY WITH REMOTE START SYSTEMS
The system is not compatible with non-Ford remote start systems.
MYKEY TROUBLESHOOTING VEHICLES WITHOUT: PUSH BUTTON START
What is an admin key?
· An admin key is a key that has not been created as a MyKey. See Creating a MyKey (page 57).
Why can I not create a MyKey?
· The key used to switch the ignition on is not an admin key.
· The key used to switch the ignition on is the only admin key. There always has to be at least one admin key.
Why can I not program a MyKey?
· The key used to switch the ignition on is not an admin key.
· No MyKeys are created. See Creating a MyKey (page 57).
Why can I not clear the MyKeys?
· The key used to switch the ignition on is not an admin key.
· No MyKeys are created. See Creating a MyKey (page 57).
Why does the MyKey distance not accumulate?
· The key used to start the engine is an admin key.
· No MyKeys are created. See Creating a MyKey (page 57).
· The MyKeys have been cleared.

MYKEY TROUBLESHOOTING VEHICLES WITH: PUSH BUTTON START
What is an admin key?
· An admin key is a key that has not been created as a MyKey. See Creating a MyKey (page 57).
Why can I not create a MyKey?
· The admin key is not placed in the backup position. See Passive Key Backup Position (page 55).
· The key used to switch the ignition on is not an admin key.
· The key used to switch the ignition on is the only admin key. There always has to be at least one admin key.
· The last MyKey was created without switching the ignition off.
Why can I not program a MyKey?
· The admin key is not inside your vehicle.
· The key used to switch the ignition on is not an admin key.
· No MyKeys are created. See Creating a MyKey (page 57).
Why can I not clear the MyKeys?
· The admin key is not inside your vehicle.
· The key used to switch the ignition on is not an admin key.
· No MyKeys are created. See Creating a MyKey (page 57).

61

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

MyKeyTM
Why does the MyKey distance not accumulate? · The key used to start the engine is an
admin key. · An admin key and a MyKey are inside
your vehicle. · No MyKeys are created. See Creating
a MyKey (page 57). · The MyKeys have been cleared. Why can I not start the engine with a MyKey? · An admin key and a MyKey are inside
your vehicle.
62
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks

LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any time.
Unlocking the Doors
The position lamps illuminate when you unlock the doors. When you switch the ignition on, they automatically turn off.
Note: You can unlock the driver door with the key. Use the key when the remote control is not functioning.
Note: When you leave your vehicle unattended for several weeks, the remote control turns off. Your vehicle must be unlocked and the engine started using the key. Unlocking and starting your vehicle once enables the remote control.
One-Stage Unlocking
Press the button to unlock all doors. The direction indicators will flash.
Two-Stage Unlocking
Press the button to unlock the front doors. Press the button again within three seconds to unlock all doors. The direction indicators will flash.
Reprogramming the Unlocking Function
When you press the unlock button only the driver and passenger doors unlock. Pressing the unlock button again unlocks all doors.
You can reprogram the unlocking function so that all doors unlock when you press the unlock button once.
1. Switch the ignition off.

2. Press and hold both the lock and unlock buttons on the remote control until the direction indicators flash twice to confirm the change.
To return to the original unlocking function, repeat the process.

Locking the Doors
Press the button to lock all doors. The direction indicators will flash.
Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the direction indicators will flash if all the doors and the liftgate are closed.
Note: If any door or the litigate is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn does not sound.

Locking and Unlocking the Doors From Inside

The power door lock control is on the driver and front passenger door panels.

E102566
locked.

Press the button to lock or unlock all the doors. The lamp illuminates with the doors

Opening the Double Rear Doors
Note: If there is a ladder fitted to the rear cargo door, do not open the door fully if the side-loading door is open.

63

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks

E148805
E148806
1. Open the rear cargo door.
2
E189091

2. Press the button. 3. Open the cargo door fully.
Locking and Unlocking the Doors with the Key Blade
Note: Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front of your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of your vehicle.
Unlocking the Doors with the Interior Door Handles
Doors can be unlocked individually by pulling the interior door handles on those doors. Pulling the driver door interior door handle unlocks all the doors, if autounlock has been enabled.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlock and open a rear door. The first pull unlocks the door and the second pull opens the door.
Smart Unlocks for Integrated Keyhead Transmitter
This helps to prevent you from locking yourself out of your vehicle if the key is still in the ignition.
When you open one of the front doors and lock your vehicle with the power door lock control, all the doors will lock then unlock if the key is still in the ignition.
You can still lock your vehicle with the key in the ignition by pressing the lock button on the remote control even if the doors are not closed.

64

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks

If both front doors are closed, you can lock your vehicle by any method, regardless of whether the key is in the ignition or not.
Autolock
Autolock locks all the doors and liftgate when all of the following occur: · All doors are closed. · The ignition is on. · Your vehicle is moving at a speed
greater than 4 mph (7 km/h) for more than two seconds.

Autounlock
Autounlock unlocks all the doors when all of the following occur:
· The ignition is on, all doors are closed, and your vehicle is moving at a speed greater than 4 mph (7 km/h) for more than two seconds.
· Your vehicle has come to a stop and you switch the ignition off or to the accessory position.
· The driver door is opened within 10 minutes of you switching the ignition off or to the accessory position.
Note: The doors will not autounlock if your vehicle has been electronically locked after you switch the ignition off and before you open the driver door.

Switching Autounlock On or Off

To switch autounlock on or off, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

Vehicle Settings

Press the OK button.

Locks

Press the OK button.

Autounlock

Press the OK button.

Emergency Locking with the Key
Note: If the child safety locks are on and you pull the interior handle, you only switch off the emergency locking, not the child safety lock. You can only open the doors using the external door handle.
Note: When the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.

If the central locking function does not operate, lock the doors individually using the key in the position shown.

65
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks
1. Slide the release lever upward to open the door. If the vehicle is locked, repeat the step.

E112203
Left-Hand Side Turn clockwise to lock. Right-Hand Side Turn counterclockwise to lock. Opening the Double Rear Doors From Inside

E148806
2. Pull the release lever to open the other door.
SLIDING DOOR

E180300

E145826
When the rear doors are fully open, make sure that you do not step on the cable or mechanism at the base of the door aperture. This could damage the sliding door and its components.
66

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks

KEYLESS ENTRY General Information
The system will not function if: · The vehicle battery has no charge. · The passive key battery has no charge. · The passive key frequencies are
jammed. · The door handle is not clean. Note: If the system does not function, you will need to use the key blade to lock and unlock your vehicle. The system allows you to operate your vehicle without the use of a key or remote control.
E78276
Passive locking and unlocking requires a valid passive key to be located within one of the three external detection ranges. These are located approximately 5 ft (1.5 m) from the front door handles and the liftgate. Note: The system may not function if the passive key is close to metal objects or electronic devices, for example keys or a cell phone.

Passive Key
Your vehicle can be locked and unlocked using the passive key. You can also use the passive key as a remote control to lock and unlock your vehicle. See Locking and Unlocking (page 63).
Locking Your Vehicle
E248556
The locking sensors are on the front door handles. Touch a locking sensor once to lock your vehicle and arm the alarm. For vehicles with double locking, touch a locking sensor twice within three seconds to double lock your vehicle and arm the alarm. Note: When locking your vehicle, do not grip the door handle. Note: Your vehicle remains locked for approximately one second. When the delay period is over, you can open the doors again, provided the passive key is within the respective detection range. Note: Your vehicle does not automatically lock. If you do not touch a locking sensor your vehicle remains unlocked. Two short flashes of the direction indicators confirms that all the doors and the liftgate have been locked and that the alarm has been armed.
At the Liftgate
The liftgate cannot be closed and will reopen if the passive key is located inside the luggage compartment with the doors locked.

67

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Doors and Locks

Note: If a second valid passive key is located within the liftgate detection range, the liftgate can be closed.
Unlocking Your Vehicle
E248555
Pull a front exterior door handle to unlock and open the door. Do not touch the lock sensor on the front of the handle. One long flash of the direction indicators confirms that all the doors and the liftgate have been unlocked and that the alarm has been disarmed. Note: A valid passive key must be located within the detection range of that door.
Unlocking Only the Driver's Door
You can program the system so that only the driver door is unlocked. See Locking and Unlocking (page 63). If you program the unlocking function so that only the driver door unlocks, the following occurs: · If the driver's door is the first door
which is opened, the other doors will remain locked. All the other doors can be unlocked from inside your vehicle by pressing the unlock button located on the driver's and front passenger's door. You can unlock individual doors by pulling the interior door handles on those doors. · If the front passenger's door is the first door which is opened, all the doors and the liftgate will be unlocked.
Disabled Keys
Any keys left inside your vehicle interior when it is locked will be disabled.

You cannot use a disabled key to switch the ignition on or start the engine. You must enable all passive keys again in order to use them. To enable all your passive keys, unlock your vehicle using a passive key that has not been disabled or the remote control unlocking function. All passive keys will then be enabled if you switch the ignition on or you start your vehicle with a valid key. Note: You can still start your vehicle when the passive key is in the back-up position. See Push Button Ignition Switch (page 135). Locking and Unlocking the Doors with the Key Blade
E272923
Push the release button and pull the key blade out. Note: Only the driver door handle has a lock cylinder.

68

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Liftgate

MANUAL LIFTGATE

Opening the Liftgate

WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
Unlocking the Liftgate
Press the button on the remote control.

E257724
Press the exterior release button hidden above the license plate.
Closing the Liftgate
Pull the strap inside the liftgate to help with closing.

69
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Security

PASSIVE ANTI-THEFT SYSTEM
Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
Note: Metallic objects, electronic devices or a second programmed key on the same key chain may cause vehicle starting problems if they are too close to the key when starting the engine. Prevent these objects from touching the programmed key while starting the engine. Switch the ignition off, move all objects on the key chain away from the programmed key and restart the engine if a problem occurs.
Note: Do not leave a duplicate programmed key in your vehicle. Always take your keys and lock all doors when leaving your vehicle.
SecuriLock®
The system is an engine immobilization system. It is designed to help prevent the engine from being started unless a programmed key for your vehicle is used. Using an incorrectly programmed key may prevent the engine from starting. A message may appear in the information display.
If you are unable to start the engine with a programmed key, a malfunction has happened and a message may appear in the information display.
Automatic Arming
The engine immobilization system arms immediately after you switch the ignition off.

Automatic Disarming
Switching the ignition on with a programmed key disarms the engine immobilization system.
Replacement Keys
If your keys are lost or stolen and you do not have a spare programmed key, you will need to have your vehicle towed to an authorized dealer. You need to erase the programmed keys from your vehicle and program new keys.
Store an extra programmed key away from your vehicle in a safe place to help prevent any inconveniences. We recommend that you contact an authorized dealer to purchase additional spare or replacement keys.
Note: Your vehicle comes with two keys.
Programming a Remote Flip Key
The procedure programs both the vehicle immobilizer keycode and the remote entry portion of the remote control to your vehicle.
To program a new key, you require two programmed keys and one unprogrammed key with you in your vehicle.
We recommend that you contact an authorized dealer to have the key programmed if you do not have two programmed keys.
Make sure that you complete the procedure within 30 seconds.
Stop and wait for at least one minute before you start again if you miss a step.
Note: You can program a maximum of six keys to your vehicle.
Read the entire procedure before you begin.
1. Close all the doors.

70
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Security

Note: Keep the doors closed throughout the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or accelerator pedal throughout the procedure.
3. Insert the first programmed key into the ignition.
4. Switch the ignition on.
5. Wait five seconds.
6. Switch the ignition off and remove the key from the ignition.
7. Within 10 seconds, insert the second programmed key into the ignition.
8. Switch the ignition on.
9. Wait five seconds.
10. Switch the ignition off and remove the key from the ignition.
11. Within 10 seconds, insert the unprogrammed key into the ignition.
12. Switch the ignition on.
13. Wait five seconds.
14. Switch the ignition off and remove the key from the ignition.
Check that the remote control functions operate and your vehicle starts with the new key.
Note: Wait 10 seconds and repeat the procedure if the remote control functions do not operate and you cannot start the engine.
Wait 20 seconds and repeat the procedure to program an additional key.
Programming a Passive Key
The procedure programs both the vehicle immobilizer keycode and the remote entry portion of the remote control to your vehicle.

To program a new key, you require two programmed keys and one unprogrammed key with you in your vehicle. We recommend that you contact an authorized dealer to have the key programmed if you do not have two programmed keys. Make sure that you complete the procedure within 30 seconds. Stop and wait for at least one minute before you start again if you miss a step. Note: You can program a maximum of four keys to your vehicle. Read the entire procedure before you begin. 1. Close all the doors. Note: Keep the doors closed throughout the procedure. 2. Switch the ignition off. Note: Do not press the brake pedal or accelerator throughout the procedure. 3. Remove the key blade. See Remote
Control (page 51).
4
5
E273856
4. Remove the rubber mat from the cup holder.
5. Place the first programmed key in the backup position with the buttons facing upward and the unlock button facing the front of your vehicle.

71

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Security

6. Press the push button ignition switch. 7. Wait five seconds. 8. Press the push button ignition switch. 9. Remove the key. 10. Within 10 seconds, place the second
programmed key in the backup position. 11. Press the push button ignition switch. 12. Wait five seconds. 13. Press the push button ignition switch. 14. Remove the key. 15. Within 10 seconds, place the unprogrammed key in the backup position. 16. Press the push button ignition switch.
Check that the remote control function operate with the new key.
Note: Wait 10 seconds and repeat the procedure if the key functions do not operate.
Wait 20 seconds and repeat the procedure to program an additional key.
ANTI-THEFT ALARM
Alarm System
The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors, luggage compartment and the hood. It also protects the audio unit.
Triggering the Alarm
Once armed, the alarm is triggered in any of the following ways:

· If someone opens a door, luggage compartment or the hood without a valid key or remote control.
· If someone removes the audio or navigation system.
· If you switch the ignition on without a valid key.
If the alarm is triggered, the horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes.
Any further attempts to perform one of the above will trigger the alarm again.
Full Guard and Reduced Guard
Full Guard
Full guard is the standard setting.
In full guard, the interior sensors are on when you arm the alarm.
Note: Do not arm the alarm with full guard if passengers, animals or other moving objects are inside your vehicle.
Reduced Guard
In reduced guard, the interior sensors are off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using the information display. See General Information (page 92).
Ask on Exit
If you switch ask on exit on, you can choose which level of guard you require after you switch the ignition off.
Arming the Alarm
To arm the alarm, lock your vehicle. See Doors and Locks (page 63).

72
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Security
Disarming the Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key within 12 seconds, or by unlocking the doors or the luggage compartment with the remote control.
73
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Steering Wheel
ADJUSTING THE STEERING WHEEL
WARNING: Do not adjust the steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 115).

2

3

E95179

3. Lock the steering column.

2 1
E95178
1. Unlock the steering column. 2. Adjust the steering wheel to the desired
position.

74
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wipers and Washers

WINDSHIELD WIPERS

Intermittent Wipe

E197525
A Single wipe.
B Intermittent wipe.
C Normal wipe.
D High-speed wipe.
Note: Fully defrost the windshield before you switch the windshield wipers on.
Note: Make sure that you switch the windshield wipers off before entering a car wash.
Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 275). If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page 275).
Note: Do not operate the wipers on a dry windshield. This may scratch the glass or damage the wiper blades. Always use the windshield washers before wiping a dry windshield.

E197526
A Short wipe interval.
B Intermittent wipe.
C Long wipe interval.
Use the rotary control to adjust the intermittent wipe interval.
Note: The wipers remain in a slightly raised position during operation and only return to the park position when you switch intermittent wipe off.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the interval between wipes decreases.
AUTOWIPERS
Autowipers uses a rain sensor in the area around the interior mirror. The wipers operate when the rain sensor detects water on the windshield in front of it. The rain sensor continues to monitor the amount of water and adjusts the speed of the wipers.
Note: The wipers remain in a slightly raised position during operation and only return to the park position a short time after the rain sensor detects no water on the windshield.

75
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wipers and Washers

You can switch autowipers off in the information display. If you switch autowipers off, the windshield wipers operate in intermittent mode.
E197526
A High sensitivity. B Autowipers on. C Low sensitivity.
Move the wiper lever upward to the first position to switch autowipers on. Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers operate when the sensor detects a small amount of water on the windshield. Note: Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield. If you leave autowipers on, it may not operate when you switch the ignition on during freezing temperatures. This is because the system has deactivated the rain sensor to prevent damage to the windshield wipers. Defrost the windshield before reactivating the rain sensor. You can reactivate the rain sensor by moving the rotary control or switching autowipers off and on.

Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure that you switch the windshield wipers off before entering a car wash. Wet or winter weather conditions could cause unexpected wiping or smearing. To keep the windshield clear: · Lower the sensitivity of the autowipers
to reduce the amount of smearing on the windshield. · Switch autowipers off. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades. See Changing the Front Wiper Blades (page 275).
WINDSHIELD WASHERS
E144498
Pull the lever toward you to operate the windshield washers. When you release the lever, the wipers operate for a short time. Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.

76

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wipers and Washers

REAR WINDOW WIPER AND WASHERS
Rear Window Wiper

Rear Window Washer

E171615
A Intermittent wipe.
B Continuous wipe.
C Rear window wiper off.
Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch continuous wipe on. Press the bottom of the button to switch the rear window wiper off.
Note: Make sure you switch the rear window wiper off before entering a car wash.
Reverse Gear Wipe (If Equipped)
If you shift to reverse (R) when the windshield wipers are on, the rear window wiper turns on.

E167407
Push the lever away from you to operate the rear window washer. When you release the lever, the wipers operate for a short time.

77
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Lighting

GENERAL INFORMATION
Condensation in the Exterior Front Lamps and Rear Lamps
Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure.
Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.
Clearing time may take as long as 48 hours under dry weather conditions.
Examples of acceptable condensation are:
· The presence of a fine mist (no streaks, drip marks or large droplets).
· A fine mist covers less than 50% of the lens.
Examples of unacceptable condensation are:
· A water puddle inside the lamp.
· Streaks, drip marks or large droplets present on the interior of the lens.
If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

LIGHTING CONTROL
E142449
A Off. B Parking lamps, instrument panel
lamps, license plate lamps and tail lamps. C Headlamps. Parking Lamps Note: Prolonged use of the parking lamps will cause the battery to run out of charge. Note: Parking lamps may turn off automatically. This prevents the vehicle battery from running out of charge. Switch the ignition off. Select position B on the lighting control to switch the parking lamps on. High Beams

E163718
78
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Lighting

Push the lever away from you to switch the high beam on. Push the lever forward again or pull the lever toward you to switch the high beams off. Headlamp Flasher
E163719
Slightly pull the lever toward you and release it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING: The system does not relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the headlamps on in low visibility conditions, for example daytime fog.
E142451

When the lighting control is in the autolamps position, the headlamps turn on in low light situations, or when the wipers turn on.
The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on.
Note: If you switch the autolamps on, you cannot switch the high beams on until the system turns the low beams on.
Windshield Wiper Activated Headlamps
When you switch the autolamps on, the headlamps turn on within 10 seconds of switching the wipers on. They turn off approximately 60 seconds after you switch the windshield wipers off.
The headlamps do not turn on with the wipers: · During a single wipe. · When using the windshield washers. · If the wipers are in intermittent mode.
Note: If you switch the autolamps and the autowipers on, the headlamps turn on when the windshield wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
The instrument lighting dimmer buttons are on the lighting control.
Repeatedly press one of the E253500 buttons to adjust the brightness.
Note: If you disconnect or replace the battery, reset the brightness when the battery is reconnected.

79
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Lighting

HEADLAMP EXIT DELAY
After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on.
AUTOMATIC HIGH BEAM CONTROL
WARNING: The system does not relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the high beams on or off.
The system turns on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle's headlamps or tail lamps, or street lighting ahead, the system turns off high beams before they can distract other road users. Low beams remain on.
Note: The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction or damage.
Note: The system may not operate properly in cold or inclement conditions. You can switch on the high beams by overriding the system.
Note: If the system detects a blockage, for example bird droppings, bug splatter, snow or ice, the system goes into low beam mode until you clear the blockage. A message may appear in the information display if the camera is blocked.

Note: Using much larger tires or equipping vehicle accessories such as snowplows can modify your vehicle's ride height and degrade automatic high beam control performance. A camera sensor, centrally mounted behind the windshield of your vehicle, continuously monitors conditions to turn the high beams on and off. Once the system is active, the high beams turn on if: · The ambient light level is low enough. · There is no traffic in front of your
vehicle. · The vehicle speed is greater than
approximately 32 mph (51 km/h). The system turns the high beams off if: · The ambient light level is high enough
that high beams are not required. · The system detects an approaching
vehicle's headlamps or tail lamps. · The vehicle speed falls below
approximately 27 mph (44 km/h). · The system detects severe rain, snow
or fog. · The camera is blocked.
Switching the System On and Off Switch the system on using the information display. See Information Displays (page 92).
E142451

80

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Lighting

Switch the lighting control to the autolamps position. See Autolamps (page 79).
Overriding the System
Push the lever away from you to switch between high beam and low beam.
Automatic High Beam Indicator (If
Equipped)
The indicator illuminates to confirm when the system is ready to assist.

FRONT FOG LAMPS
Only switch the front fog lamps on during reduced visibility.
You can switch the front fog lamps on when the lighting control is in any position except off.
If you switch the autolamps on, you can only switch the front fog lamps on when the headlamps are on.
The front fog lamps button is on the lighting control.
Press the button to switch the front fog lamps on and off.

CORNERING LAMPS

E72898
A Headlamp beam. B Cornering lamp beam.

The cornering lamps illuminate the inside of a corner when you are turning the steering wheel.

81
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Lighting

DIRECTION INDICATORS
E162681
Push the lever up or down to use the direction indicators. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change.
INTERIOR LAMPS Courtesy Lamp
ABC

If you set the switch to position B, the courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time.
The courtesy lamp will also switch on when you switch the ignition off. It will switch off automatically after a short period of time or when you start the engine.
If you set the switch to position C with the ignition switched off, the courtesy lamp will switch on. It will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time.
Reading Lamps

E112207
A B C

Off Door contact On

E112208
If you switch the ignition off, the reading lamps will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch them back on, switch the ignition on for a short period of time.

82
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Windows and Mirrors

POWER WINDOWS - VEHICLES WITH: REAR POWER WINDOWS
WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. Failure to follow this instruction could result in personal injury.
WARNING: When closing the power windows, verify they are free of obstruction and make sure that children and pets are not in the proximity of the window openings.
Press the control to open the window. Lift the control to close the window.
Note: The power windows operate with the ignition on, and for several minutes after you switch the ignition off or until you open a front door.
To reduce wind noise or pulsing noise when just one window is open, slightly open the opposite window.
One-Touch Open (If Equipped)
Fully press the control and release it. Press again or lift it to stop the window.
One-Touch Close (If Equipped)
Fully lift the control and release it. Press again or lift it to stop the window.
Resetting One-Touch Close
Start the engine.
1. Lift and hold the control until you fully close the window. Continue to hold the control for a few seconds after you close the window.

2. Release the control. 3. Press and hold the control until you
fully open the window. 4. Release the control. 5. Lift and hold the control until you fully
close the window. 6. Test for correct window operation by
opening and closing the windows using one-touch.
Bounce-Back
The window stops and reverses if it detects an obstruction.
Overriding Bounce-Back
WARNING: If you override bounce-back, the window does not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
1. Close the window until it reaches the point of resistance and let it reverse.
2. Lift the control within a few seconds to override bounce-back and close the window. Bounce-back is now disabled and you can close the window manually.
Note: The window goes past the point of resistance and you can fully close it.
Note: If the window does not close, have your vehicle checked as soon as possible.
Rear Window Lock
Press the control to lock or unlock the rear window controls. It illuminates when you lock the rear window controls.

83

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Windows and Mirrors

POWER WINDOWS - VEHICLES WITH: ONE-TOUCH OPEN DRIVER WINDOW
WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. Failure to follow this instruction could result in personal injury.
WARNING: When closing the power windows, verify they are free of obstruction and make sure that children and pets are not in the proximity of the window openings.
Press the control to open the window. Lift the control to close the window.
Note: The power windows operate with the ignition on, and for several minutes after you switch the ignition off or until you open a front door.
To reduce wind noise or pulsing noise when just one window is open, slightly open the opposite window.
One-Touch Open (If Equipped)
Fully press the control and release it. Press again or lift it to stop the window.
GLOBAL OPENING
1. Press and release the unlock button on the remote control.
2. Press and hold the unlock button on the remote control.
3. Release the button when the windows start to open.
Press the lock or the unlock button on the remote control to stop global opening.

Note: You can use global opening for a short period of time when you unlock your vehicle using the remote control.
EXTERIOR MIRRORS
Adjusting the Mirrors
WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.

A

C

B
E70846

A Left-hand mirror switch. B Mirror adjustment control. C Right-hand mirror switch.

Folding the Mirrors
Vehicles with Manual Fold
Push the mirror toward the door window glass.
Make sure that you fully engage the mirror in its support when returning it to its original position.

84

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Windows and Mirrors

Vehicles with Auto-fold
The exterior mirrors fold when you lock your vehicle and unfold when you unlock your vehicle.
For tight parking conditions, press the control to fold the mirrors.
Press the control again to unfold the mirrors.
If you press the control to fold in the mirrors with auto-fold on, the mirrors do not unfold when you unlock your vehicle.
You can switch auto-fold on or off in the information display. See General Information (page 92).
Note: The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off.
Note: If you fold and unfold the mirrors several times within one minute, the power fold function may turn off to protect the motors from overheating.
INTERIOR MIRROR - VEHICLES WITHOUT: AUTO-DIMMING INTERIOR MIRROR
WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
Pull the tab below the mirror toward you to reduce the effect of bright light from behind.

INTERIOR MIRROR - VEHICLES WITH: AUTO-DIMMING INTERIOR MIRROR
WARNING: Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death.
The mirror dims to reduce the effect of bright light from behind. It returns to normal when the bright light from behind is no longer present or if you shift into reverse (R). Do not block the sensors on the front and back of the mirror. Note: A rear center passenger or raised rear center head restraint could prevent light from reaching the sensor.
SUN SHADES
WARNING: Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves.
WARNING: When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade.
The control is located in the overhead console. The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time.

85
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Windows and Mirrors

Opening and Closing the Sun Shade
E223717
Fully press and release the front of the control to open the sun shade. Fully press and release the rear of the control to close the sun shade. Bounce-Back The sun shade will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. Sun Shade Relearning

2. Press the rear of the control to the first action point twice and release it within two seconds.
3. Press and hold the front of the control to the first action point, until the sun shade fully opens.
4. Press and hold the rear of the control to the first action point, until the sun shade fully closes.
If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning.
Confirm that relearning was successful by opening and closing the sun shade.

WARNING: The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade.
Note: You must start the relearning process within 30 seconds of switching the ignition on.
In case the sun shade no longer opens or closes properly, follow this relearning procedure:
1. Press the front of the control to the first action point twice and release it within two seconds.

86
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Instrument Cluster

GAUGES

A

B

C

F
E258097
A Tachometer. B Information display. C Speedometer. D Fuel gauge. E Automatic transmission
gearshift lever position indicator. F Engine coolant temperature
gauge.
Information Display
Odometer Records the total distance traveled by your vehicle.

E

D

The system detects unauthorized odometer adjustments to avoid total distance reading fraud. If the system detects an unauthorized odometer adjustment, the total distance reading displays XXXX. Recovery of the original mileage could result in system damage not covered by the vehicle Warranty and may carry a significant expense.
Trip Computer
See Trip Computer (page 94).
Vehicle Settings and Personalization
See Personalized Settings (page 94).
Fuel Gauge
The fuel gauge indicates approximately how much fuel is in the fuel tank.
The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.

87
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Instrument Cluster

A

B

E236403

A The fuel filler door is on the left-hand side of your vehicle.
B The fuel filler door is on the right-hand side of your vehicle.

Engine Coolant Temperature Gauge
At normal operating temperature, the needle remains in the center section. If the needle enters the red section, the engine is overheating. Stop your vehicle as soon as it is safe to do so, switch the engine off and allow it to cool.
Note: The system reduces the engine speed if you continue to operate the engine at a high engine speed.
Note: Do not restart the engine until the cause of overheating has been determined and resolved.

WARNING LAMPS AND INDICATORS
The following warning lamps and indicators alert you to a vehicle condition that may become serious. Some lamps illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.

Note: Some warning indicators appear in the information display and operate the same as a warning lamp but do not illuminate when you start your vehicle.

Adaptive Cruise Control Indicator

E144524

It illuminates when you switch the system on.

It illuminates white when the system is in standby mode. It illuminates green when you set the adaptive cruise speed.

Airbag Warning Lamp

If it does not illuminate when you

switch the ignition on, continues

E67017

to flash or remains on when the

engine is running, this indicates a

malfunction. Have your vehicle checked

as soon as possible.

Anti-Lock Brake System Warning Lamp
If it illuminates when you are driving, this indicates a malfunction. Your vehicle continues to have normal braking without the anti-lock brake system function. Have your vehicle checked as soon as possible.

Blind Spot Information System Indicator

E124823

It illuminates when you switch the system off. See Blind Spot Information System (page 209).

88
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Instrument Cluster

Brake System Warning Lamp

WARNING: Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It may take you longer to stop your vehicle. Have your vehicle checked as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

E270480

It illuminates when you engage the parking brake and the ignition is on.

If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If the parking brake is disengaged, this indicates low brake fluid level or a brake system fault. Have your vehicle checked as soon as possible.

Cruise Control Indicator

E71340

It illuminates when you switch the system on. See Using Cruise Control (page 195).

Direction Indicator
It flashes when you switch the direction indicators on.
Note: An increase in the rate of flashing warns of a failed indicator bulb.
Engine Coolant Temperature Warning Lamp
It illuminates if the system has malfunctioned. Have your vehicle checked as soon as possible.

Engine Warning Lamps Service Engine Soon

If it illuminates when the engine is running this indicates a malfunction.
If it flashes when you are driving, reduce the speed of your vehicle immediately. Avoid heavy acceleration and deceleration and have your vehicle checked as soon as possible.
Malfunction Indicator Lamp

If it illuminates when the engine is running this indicates a malfunction. The On Board Diagnostics system has detected a malfunction of the vehicle emission control system.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the catalytic converter or other vehicle components. Avoid heavy acceleration and deceleration and have your vehicle checked as soon as possible.
If both lamps illuminate when the engine is running, stop your vehicle as soon as it is safe to do so. Continuing to drive your vehicle may cause reduced power or the engine to stop. Switch the ignition off and attempt to restart the engine. Have your vehicle checked as soon as possible.

Fasten Seatbelt Warning Lamp

E71880

It illuminates to remind you to fasten your seatbelt. See Seatbelt Reminder (page 36).

Front Fog Lamp Indicator
It illuminates when you switch the front fog lamps on.

89

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Instrument Cluster

Hazard Flashers Warning Lamp
It flashes when you switch the hazard flashers on.
High Beam Headlamp Indicator
It illuminates when you switch the high beam headlamps on.
Ignition Warning Lamp
It illuminates when you switch the ignition on. If it illuminates when the engine is running this indicates a malfunction. Have your vehicle checked as soon as possible.
Information Message Indicator
It illuminates to supplement some information messages. The indicator is red or amber depending on the severity of the condition and it remains on until the condition is resolved.
Lamps on Indicator
It illuminates when you switch the low beam headlamps or the parking lamps on.
Low Fuel Level Warning Lamp
It illuminates when the fuel level is low or the fuel tank is nearly empty. Refuel as soon as possible.
Low Tire Pressure Warning Lamp
It illuminates if one or more tires on your vehicle has low tire pressure. See Tire Pressure Monitoring System (page 316).

Oil Pressure Warning Lamp
It illuminates when you switch the ignition on.
If it illuminates when the engine is running this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. If the oil level is sufficient, this indicates a system malfunction. Have your vehicle checked as soon as possible.
See Engine Oil Check (page 266).

Stability Control and Traction Control Indicator

Flashes during operation.

E138639

If it does not illuminate when you switch the ignition on, or remains

on when the engine is running, this

indicates a malfunction. Have your vehicle

checked as soon as possible.

Stability Control and Traction Control Off Warning Lamp

E130458

It illuminates when you switch the system off.

AUDIBLE WARNINGS AND INDICATORS
Airbag Secondary Warning Audible Warning
Sounds when the airbag warning lamp is not working.
Automatic Transmission Audible Warning
Sounds when you have not moved the transmission selector lever to park. A message will be shown in the display.

90

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Instrument Cluster
Door Ajar Audible Warning Sounds when a door is not fully closed and your vehicle is moving. Fasten Seatbelt Audible Warning Sounds when a seatbelt is unfastened in an occupied seat and your vehicle is moving. Key in Ignition Audible Warning Sounds when you open the driver's door and you have left the key in the ignition. Headlamps On Audible Warning Sounds when you remove the key from the ignition and open the driver door and you have left the headlamps or parking lamps on. Parking Brake On Audible Warning Sounds when you have left the parking brake on and drive your vehicle. If the audible warning remains on after you have released the parking brake, have your vehicle checked by an authorized dealer immediately.
91
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

GENERAL INFORMATION

A

B

C

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is not moving. Information Display Controls
E275331

E275332
A Return button. B OK button. C Menu button.
Return Button Use the return button to go back or to exit. OK Button Use the OK button to make a selection. You can also use it to scroll through a menu. Menu Button Use the menu button on the main screen to display the submenu. Information Display Menus Main Menu
Menu Item Trip 1 or Trip 2 MyView Driver Assist. Navigation

92
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Audio Phone Settings

Menu Item

Submenus Trip 1 and Trip 2

Menu Item Trip 1 Trip 2 Reset Individual Values Configure View

MyView

Menu Item Digital Speedometer Fuel Economy Trip/Audio Eco Coach Calm Screen

Driver Assist.

Menu Item Traction Control Blind Spot Pre-Collision Assist Traffic Sign Recognition Lane Keeping System Driver Alert

Menu Item Wrong Way Alert Hill Start Assist Cross Traffic Alert Eco Coach Trailer Sway Cruise Control Speed Limiter Rear Parking Aid
Navigation
Menu Item Home Favorite Destinations Previous Destinations
Audio
Menu Item Radio CD USB device. Bluetooth device.
Phone
Menu Item All Calls Incoming Calls Missed Calls Outgoing Calls

93

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Settings
Menu Item Information Display Driver Assistance Vehicle Settings Vehicle Maintenance MyKey
CLOCK
Type 1 To adjust the clock, switch the ignition on and press buttons H or M on the information and entertainment display as necessary. Type 2 Note: Use the information display to adjust the clock. See General Information (page 92).
TRIP COMPUTER
Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip, distance, time and average fuel information. Trip Odometer Registers the distance traveled of individual journeys.

Distance to Empty
Indicates the approximate distance your vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary.
Average Fuel
Indicates the average fuel consumption since the function was last reset.
Digital Speedometer
The speed your vehicle is traveling at will display as a digital number.
PERSONALIZED SETTINGS
Measure Units
To swap between imperial and metric units, scroll to this display and press the OK button. Swapping between imperial and metric units will affect the following displays: · Distance to empty. · Average fuel consumption. · Instantaneous fuel consumption. · Average speed.
Switching Chimes Off
The following chimes can be switched off: · Warning messages. · Information messages.

INFORMATION MESSAGES

94
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Active Park Assist
Message Active Park Fault

Description
The system has malfunctioned. Have your vehicle checked as soon as possible.

Adaptive Cruise Control

Message

Description

Adaptive Cruise Malfunc- The system has malfunctioned. Have your vehicle checked

tion

as soon as possible.

Adaptive Cruise Not Available

The system is not available. See Using Adaptive Cruise Control (page 196).

Adaptive Cruise Not

The radar has reduced visibility. See Using Adaptive Cruise

Available Sensor Blocked Control (page 196).

See Manual

Normal Cruise Active Adaptive Braking Off

You have switched normal cruise control on. Adaptive braking turns off.

Front Sensor Not Aligned The system has malfunctioned. Have your vehicle checked as soon as possible.

Adaptive Cruise Control The adaptive cruise has reinstated controls to the driver. Driver Resume Control

Adaptive Cruise Control Your vehicle speed is too slow to activate the adaptive cruise. Speed Too Low To Activate

Adaptive Cruise Control Navigation system based speed limit information is not

Speed Sign Recognition available. If the message continues to appear, have your

Not Available

vehicle checked as soon as possible.

Alarm
Message Vehicle Alarm To Stop Alarm, Start Vehicle.

Description
Displays when the alarm has been triggered due to unauthorized entry.

95
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Automatic High Beam Control

Message

Description

Front Camera Low Visib- The camera has reduced visibility. Clean the windshield. If

ility Clean Screen

the message continues to appear, have your vehicle checked

as soon as possible.

Front Camera Temporarily Not Available

The camera has malfunctioned. Wait a short period of time for the camera to cool down. If the message continues to appear, have your vehicle checked as soon as possible.

Front Camera Malfunc- The camera has malfunctioned. Have your vehicle checked tion Service Required as soon as possible.

Auto-Start-Stop

Message

Description

Auto StartStop Press Brake to Start Engine

The system needs to restart the engine but requires your confirmation. Press the brake pedal to restart the engine.

Auto StartStop Press a The system needs to restart the engine but requires your Pedal to Start Engine confirmation. Press any pedal to restart the engine.

Auto StartStop Select The system needs to restart the engine but requires your Neutral To Start Engine confirmation. Shift into neutral (N) to restart the engine.

Auto StartStop Shift to The system needs to restart the engine but requires your P, then Restart Engine confirmation. Shift into park (P) to restart the engine.

Auto StartStop Manual The system is not functioning. Restart the engine. Restart Required

Auto StartStop Malfunc- The system has malfunctioned. Have your vehicle checked tion Service Required as soon as possible.

96
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Blind Spot Information and Cross Traffic Alert Systems

Message

Description

Blind Spot System Fault The system has malfunctioned. Have your vehicle checked as soon as possible.

Blind Spot Not Available The system sensors are blocked. See Blind Spot Informa-

Sensor Blocked See

tion System (page 209).

Manual

Blis Deactivated Trailer You have attached a trailer to your vehicle. The system turns

Attached

off.

Vehicle Coming From Left

The system detects a vehicle. See Blind Spot Information System (page 209).

Vehicle Coming From Right

Cross Traffic Alert

Displays instead of indication arrows when the system detects a vehicle. Check for approaching traffic.

Cross Traffic System Fault

The system has malfunctioned. Have your vehicle checked as soon as possible.

Cross Traffic Not Avail- The system sensors are blocked. See Cross Traffic Alert able Sensor Blocked See (page 211). Manual

Cross Traffic Alert Deac- You have attached a trailer to your vehicle. The system turns tivated Trailer Attached off.

Cross Traffic Alert Applying Brakes

The system applies the brakes. Check for approaching traffic.

Brake System
Message Check Brake System

Description
The system has malfunctioned. Stop your vehicle in a safe place. Have your vehicle checked as soon as possible.

97
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Doors and Locks
Message Driver Door Ajar Passenger Door Ajar Rear Left Door Ajar Rear Right Door Ajar Liftgate Ajar Hood Ajar Switches Inhibited Security Mode

Description The door listed is not completely closed.
The hood is not completely closed. The system has disabled the door switches.

Driver Alert

Message

Description

Driver Alert Warning Rest Take a break due to low alertness levels. Now

Driver Alert Warning Rest We recommend that you take a break due to low alertness

Suggested

levels.

Engine
Message Engine Coolant Over Temperature

Description
Displays when the engine temperature is too high. Stop your vehicle as soon as it is safe to do so, switch the engine off and allow it to cool. Have your vehicle checked as soon as possible.

98
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Fuel System

Message

Description

Fuel Level Low

An early reminder of a low fuel condition.

Fuel Level Low Distance Metric:##0 Km To Empty

Fuel Level Low Distance Imperial:#0 Miles To Empty

Check Fuel Fill Inlet

The fuel fill inlet may not be properly closed.

Fuel Pressure Low

The system has malfunctioned. Have your vehicle checked as soon as possible.

Water in Fuel Drain Filter The system detects there is excess water in the fuel filter. Have your vehicle checked as soon as possible.

Headlamps

Message

Description

Check Headlamp System Displays if an electrical malfunction occurs with the headlamp

See manual

system. Have your vehicle checked as soon as possible.

Hill Start Assist
Message Hill Start Assist Not Available

Description
The system is not available. Have your vehicle checked as soon as possible. See Hill Start Assist (page 174).

Lane Keeping System

Message
Lane Keeping Sys. Malfunction Service Required

Description
The system has malfunctioned. Have your vehicle checked as soon as possible.

99
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Maintenance

Message

Description

Engine Oil Level Low Add The engine oil level is low. Stop your vehicle as soon as it is

Oil

safe to do so and switch the engine off. Check the engine oil

level. See Engine Oil Check (page 266). If the message

continues to appear, have your vehicle checked as soon as

possible.

Low Engine Oil Pressure

The engine oil pressure is low. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 266). If the message continues to appear, have your vehicle checked as soon as possible.

Change Engine Oil Soon The engine oil life remaining is 10% or less. See Engine Oil Check (page 266).

Oil Change Required

The oil life left is at 0%. See Engine Oil Check (page 266).

Brake Fluid Level Low

The brake fluid level is low or the brake system has malfunctioned. See Brake Fluid Check (page 272). Have your vehicle checked as soon as possible.

Power Reduced to Lower The engine has reduced power to help reduce high engine

Engine Temp

temperature.

Transport Mode Contact Transport mode is on. This may not allow some features to

Dealer

properly operate. Have your vehicle checked as soon as

possible.

Factory Mode Contact Dealer

Factory mode is on. This may not allow some features to properly operate. Have your vehicle checked as soon as possible.

Washer Fluid Level Low The washer fluid is low and needs to be refilled. See Washer Fluid Check (page 273).

100
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

MyKey

Message

Description

Place Key in Backup Location

Displays when trying to create a MyKey and the key is not placed in the backup position. See Passive Key Backup Position (page 55).

Key is Already a MyKey Displays when trying to create a MyKey with a key already designated as a MyKey.

Hold OK to Create MyKey Displays when creating a MyKey.

Creation Completed

Displays to confirm that a MyKey has been created.

This Key restricted at Next Key Cycle. Label Key as MyKey

Displays to confirm that the key is restricted after you switch the ignition off.

MyKey not Created

Displays if the system fails to create a MyKey.

Hold OK to Clear MyKeys Displays when clearing all MyKeys.

All MyKeys Cleared

Displays to confirm that all MyKeys have been cleared.

Parking Aid

Message

Description

Park Aid Fault Check Park Aid

The system has malfunctioned. Have your vehicle checked as soon as possible.

Check Front Park Aid

Check Rear Park Aid

Park Aid Not Available Sensor Blocked See Manual

The system sensors are blocked. See Parking Aids (page 179).

Front Park Aid Not Available Sensor Blocked See Manual

Rear Park Aid Not Available Sensor Blocked See Manual

Rear Park Aid Deactiv- You have attached a bike rack, trailer or other object near the

ated Trailer attached

sensors on the front or rear of your vehicle.

101

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Parking Brake
Message Park Brake Engaged

Description
You have not released the parking brake and your vehicle reaches 3 mph (5 km/h). If the message continues to appear after you have released the parking brake, have your vehicle checked as soon as possible.

Pre-Collision Assist

Message

Description

Pre-Collision Assist Not The system has malfunctioned. Have your vehicle checked

Available

as soon as possible.

Pre-Collision Assist Not The system sensors are blocked. See Pre-Collision Assist Available Sensor Blocked (page 215).

Rear Window Lock

Message
Child Lock Malfunction See Manual

Description
The system has malfunctioned. Have your vehicle checked as soon as possible.

Remote Control

Message

Description

Key Battery Low Replace The key battery is low. Change the battery as soon as

Soon

possible.

102
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Selective Catalytic Reductant System

Diesel Exhaust Fluid Level

Message

Description

DEF Level Range:

Refill the diesel exhaust fluid tank as soon as possible. See

distance metric:###0 km Selective Catalytic Reductant System (page 160).

Refill Soon

DEF Level Range: distance imperial:###0 mi Refill Soon

DEF Level Low Range: distance metric:###0 km Refill Now

DEF Level Low Range: distance imperial:###0 mi Refill Now

DEF Level Empty Speed Limited to avg speed metric:#0 km/h in distance metric:###0 km
DEF Level Empty Speed Limited to avg speed imperial:#0 MPH in distance imperial:###0 mi

DEF Level Empty Speed Limited to avg speed metric:#0 km/h Upon Restart
DEF Level Empty Speed Limited to avg speed imperial:#0 MPH Upon Restart
DEF Level Empty Speed Limited to avg speed metric:#0 km/h
DEF Level Empty Speed Limited to avg speed imperial:#0 MPH

103
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Message

Description

DEF Level Empty Engine Idled Soon
DEF Level Empty Engine Idled See Manual

The diesel exhaust fluid tank is empty. Refill the diesel exhaust fluid tank. The minimum fluid refill quantity required to restart the engine is 1.3 gal (5 L). See Selective Catalytic Reductant System (page 160).

Diesel Exhaust Fluid System Malfunction

Message

Description

DEF Fault Speed Limited The system has malfunctioned. Have your vehicle checked to avg speed metric:#0 as soon as possible. km/h in distance metric:###0 km

DEF Fault Speed Limited to avg speed imperial:#0 MPH in distance imperial:###0 mi

DEF Fault Speed Limited to avg speed metric:#0 km/h Upon Restart

DEF Fault Speed Limited to avg speed imperial:#0 MPH Upon Restart

DEF Fault Speed Limited to avg speed metric:#0 km/h

DEF Fault Speed Limited to avg speed imperial:#0 MPH

DEF Fault Engine Idled Soon

DEF Fault Engine Idled See Manual

104
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Stability Control
Message Service AdvanceTrac

Description
The system has malfunctioned. Have your vehicle checked as soon as possible.

Starting System

Message

Description

Full Accessory Power Active

Displays if you switch the ignition on and do not start the engine.

To START Press Brake

A reminder to press the brake pedal when starting your vehicle.

Cranking Time Exceeded Displays if your vehicle fails to start.

No Key Detected

The system does not detect a valid passive key inside your vehicle.

Starting System Fault

The system has malfunctioned. Have your vehicle checked as soon as possible.

Restart Now or Key is Needed

Displays if you switch the engine off and the system does not detect a valid passive key inside your vehicle.

Steering System

Message
Steering Loss Stop Safely
Steering Fault Service Now
Steering Assist Fault Service Required
Steering Lock Malfunction Service Now

Description
The system has malfunctioned. Stop your vehicle in a safe place. Have your vehicle checked as soon as possible.
The system has malfunctioned. Have your vehicle checked as soon as possible.

105
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Tire Pressure Monitoring System

Message
Tire Pressure Low
Tire Pressure Monitor Fault
Tire Pressure Sensor Fault

Description
One or more tires on your vehicle have low tire pressure.
The system has malfunctioned. Have your vehicle checked as soon as possible.
The system has malfunctioned or the spare tire is in use. If the message continues to appear, have your vehicle checked as soon as possible.

Transmission

Message

Description

Transmission Malfunc- The system has malfunctioned. Have your vehicle checked

tion Service Now

as soon as possible.

Transmission Service Required

Transmission Overtemperature Stop Safely
Transmission Overheating Stop Safely

The transmission is overheating and needs to cool. Stop your vehicle as soon as it is safe to do so, switch the engine off and allow the transmission to cool. If the message continues to appear, have your vehicle checked as soon as possible.

Transmission Too Hot Press Brake

Transmission Limited Function See Manual

The transmission has limited functionality. Have your vehicle checked as soon as possible.

Transmission Warming Up Please Wait

Displays at low outside temperatures, if it takes a few seconds for the transmission to engage a gear. Fully press the brake pedal until the message disappears from the information display.

Transmission Not in Park Displays as a reminder to shift into park (P).

Press Brake to Unlock Gearshift Lever

Press the brake pedal to unlock the transmission.

Gearshift Lever Unlocked Displays when the selector lever unlocks.

106
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Information Displays

Wireless Accessory Charging

Message

Description

Wireless Charger Active Wireless charging has started.

Charging Terminated
Phone misaligned or object between phone and charger detected. Correct the condition to resume charging.

Wireless charging has stopped. Remove objects from the charging surface and place phone on center of charging surface.

107
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

MANUAL CLIMATE CONTROL
Switching the Climate Control On and Off

Note: The temperature control springs back to the lowest setting.
Note: When you switch maximum cooling off, air conditioning remains on.
Setting the Blower Motor Speed

Switching the Recirculated Air On and Off
Note: The air currently in the passenger compartment recirculates. Switching the Air Conditioning On and Off

Note: Lights on the control illuminate to indicate the blower motor speed.
Note: When you switch the blower motor off, air conditioning turns off and the windows could fog up.

Note: Under certain conditions, the air conditioning compressor could continue to operate after you switch air conditioning off.

Switching Maximum Defrost On and Off

Turn the temperature control clockwise past the highest setting to maximize defrosting.
Note: The temperature control springs back to the highest setting.
Note: When you switch maximum defrost on, the heated windshield, heated rear window and air conditioning turn on.
Note: When you switch maximum defrost off, the heated windshield and heated rear window remain on.

Switching Maximum Cooling On and Off

cooling.

Turn the temperature control counterclockwise past the lowest setting to maximize

108

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

Directing Air to the Windshield Air Vents
Directing Air to the Instrument Panel Air Vents

AUTOMATIC CLIMATE CONTROL
Switching the Climate Control On and Off

Directing Air to the Footwell Air Vents

Switching the Recirculated Air On and Off

Setting the Temperature

Note: The air currently in the passenger compartment recirculates.
Note: Recirculated air could turn off or be prevented from turning on in all air flow modes except maximum cooling to reduce the risk of the windows fogging up. It could also turn on and off when you direct air to the instrument panel or footwell air vents during hot weather to improve cooling efficiency.
Switching the Air Conditioning On and Off

E244106
Turn the temperature control counterclockwise for cooler temperature settings.
Turn the temperature control clockwise for warmer temperature settings.

Note: Under certain conditions, the air conditioning compressor could continue to operate after you switch air conditioning off.
Switching Maximum Defrost On and Off
Note: When you switch maximum defrost on, the heated windshield, heated rear window and air conditioning turn on. The blower motor is set to the highest speed. Note: When you switch maximum defrost off, the heated windshield and heated rear window remain on.

109

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

Switching Maximum Cooling On and Off
Note: When you switch maximum cooling off, air conditioning remains on.
Switching Auto Mode On and Off
The system controls the blower motor speed and direction of air to reach and maintain the temperature you have set. Note: When you switch auto mode on, lights on the blower motor control do not illuminate to indicate the blower motor speed. Adjust the blower motor control or air distribution control to switch auto mode off.
Adjusting the Auto Mode
Repeatedly press to limit the maximum blower motor speed.
Note: Limiting the blower motor speed increases the time taken to cool or heat the interior.
Setting the Blower Motor Speed

Note: You can also switch dual mode on by adjusting the passenger side temperature control. Directing Air to the Windshield Air Vents
Directing Air to the Instrument Panel Air Vents
Directing Air to the Footwell Air Vents
Setting the Temperature

Note: Lights on the control illuminate to indicate the blower motor speed.
Switching Dual Mode On and Off
DUAL E267666
Note: When you switch dual mode on, the passenger side temperature control can be independently adjusted.

E244115
Turn the temperature control counterclockwise for cooler temperature settings.
Turn the temperature control clockwise for warmer temperature settings.
Note: You can adjust the temperature between 60­85°F (15.5­29.5°C).

110

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

HINTS ON CONTROLLING THE INTERIOR CLIMATE VEHICLES WITH: AUTOMATIC TEMPERATURE CONTROL
General Hints
Do not place objects under the front seats as this may interfere with directing air to the rear seats.
Remove any snow, ice or leaves from the air intake area at the base of the windshield.
Note: You may feel a small amount of air from the footwell air vents regardless of the air distribution setting.
Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Note: Prolonged use of recirculated air may cause the windows to fog up.
Note: Use air conditioning with recirculated air to improve cooling performance and efficiency.
Note: When you select automatic mode and the outside temperature is low and the engine is cold, air is directed to the windshield and the outer instrument panel air vents.
Note: When you select automatic mode and the outside temperature and in-vehicle temperature is high, the system selects recirculated air to maximize cooling. When the required temperature is reached, recirculated air turns off.
Note: When you select maximum defrost, air conditioning turns on and air is directed to the windshield air vents.

Recommended Settings for Heating
· Press AUTO. · Select the required temperature.
Note: Adjusting the settings when your vehicle interior is extremely hot or cold is not necessary. The system automatically adjusts to heat or cool the interior to your selected temperature as quickly as possible. For the system to function efficiently, the instrument panel and side air vents should be fully open.
Quickly Cooling the Interior
· Press MAX A/C.
Note: To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
Recommended Settings for Cooling
· Press AUTO. · Select the required temperature.
Defogging the Side Windows in Cold Weather
· Select maximum defrost.
Defogging or Clearing the Windshield of Thin Ice
· Select maximum defrost.

111
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

HINTS ON CONTROLLING THE INTERIOR CLIMATE VEHICLES WITH: MANUAL TEMPERATURE CONTROL
General Hints
Do not place objects under the front seats as this may interfere with directing air to the rear seats.
Remove any snow, ice or leaves from the air intake area at the base of the windshield.
Note: You may feel a small amount of air from the footwell air vents regardless of the air distribution setting.
Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.
Note: To reduce fogging of the windshield during humid weather conditions, direct air to the windshield air vents.
Note: Prolonged use of recirculated air may cause the windows to fog up.
Note: Use air conditioning with recirculated air to improve cooling performance and efficiency.
Quickly Heating the Interior
· Select the highest blower motor speed. · Select the highest temperature. · Direct air to the footwell air vents.
Recommended Settings for Heating
· Select a medium blower motor speed. · Select the required temperature. · Direct air to the footwell and
windshield air vents.

Quickly Cooling the Interior
· Select maximum cooling. Note: To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.
Recommended Settings for Cooling
· Select a medium blower motor speed. · Select the required temperature. · Direct air to the instrument panel air
vents. · Press A/C.
Defogging the Side Windows in Cold Weather
· Select maximum defrost.
Defogging or Clearing the Windshield of Thin Ice
· Select maximum defrost.
REAR PASSENGER CLIMATE CONTROLS
Switching the Rear Passenger Climate Controls On and Off
Press the button on the front climate controls.
Note: You can also switch off the rear passenger climate controls by adjusting the rear blower motor speed to zero.

112
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control

Adjusting the Blower Motor Speed
Directing Air to the Overhead Air Vents
When you direct air to the overhead air vents, the system distributes cold air.
Directing Air to the Footwell Air Vents
When you direct air to the footwell air vents, the system distributes hot air.
Directing Air to the Overhead Air Vents and the Footwell Air Vents
When you direct air to the Overhead and footwell air vents, the system distributes warm air.
HEATED WINDSHIELD
Press the button to clear the windshield of thin ice and fog. The heated windshield turns off after a short period of time. Note: Make sure that the engine is running before switching the heated windshield on. Note: The system does not operate if the battery charge level is low.
HEATED REAR WINDOW
Press the button to clear the rear window of thin ice and fog. The heated rear window turns off after a short period of time. Note: Make sure the engine is on before operating the heated windows.

Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle Warranty may not cover damage caused to the heated rear window grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear window on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors with a scraper or adjust the mirror glass when it is frozen in place.
Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter. It is located behind the center console.
If your vehicle has rear climate control. The cabin air filter is under the driver seat.
The particulate filtration system reduces the concentration of airborne particles such as dust, spores and pollen in the air supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter installed at all times. This prevents foreign objects from entering the system. Running the system without a filter in place could result in degradation or damage to the system.

113

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Climate Control
The particulate filtration system gives you and your passengers the following benefits: · It improves your driving comfort by
reducing particle concentration. · It improves the interior compartment
cleanliness. · It protects the climate control
components from particle deposits. Replace the filter element at regular intervals. See Replacement Parts Recommendation (page 13). For additional cabin air filter information, or to replace the filter element, see an authorized dealer.
114
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

SITTING IN THE CORRECT POSITION
WARNING: Do not recline the seatback too far as this can cause the occupant to slide under the seatbelt, resulting in serious injury in the event of a collision.
WARNING: Always sit upright against your seatback with your feet on the floor.
WARNING: Do not place objects higher than the top of the seat backrest. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.

We recommend that you follow these guidelines:
· Sit in an upright position with the base of your spine as far back as possible.
· Do not recline the seat backrest more than 30°.
· Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable.
· Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover.
· Hold the steering wheel with your arms slightly bent.
· Bend your legs slightly so that you can press the pedals fully.
· Position the shoulder strap of the seatbelt over the center of your shoulder and position the lap strap tightly across your hips.
Make sure that your driving position is comfortable and that you can maintain full control of your vehicle.
HEAD RESTRAINTS

E68595
When you use them properly, the seat, head restraint, seatbelt and airbags will provide optimum protection in the event of a crash.

WARNING: Adjust the head restraints for all passengers before you drive your vehicle. This will help minimize the risk of neck injury in the event of a crash. Do not adjust the head restraints when your vehicle is moving.

115
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

WARNING: The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. An improperly adjusted head restraint may not adequately protect an occupant during an impact from the rear.
WARNING: Install the head restraint properly to help minimize the risk of neck injury in the event of a crash.
Note: Adjust the seat backrest to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. If you are extremely tall, adjust the head restraint to its highest position.
Front Seat Head Restraint

Second Row Outboard Head Restraints
E153105
Second Row Center Head Restraint and Third Row Head Restraints

E138642

E138645
The head restraints consist of:
A Energy absorbing head restraint. B Steel stems. C Guide sleeve adjust and unlock
button. D Guide sleeve unlock and remove
button.
Adjusting the Head Restraint
Raising the Head Restraint Pull the head restraint up.

116
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

Lowering the Head Restraint
1. Press and hold button C. 2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches its highest position.
2. Press and hold buttons C and D. 3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves and push the head restraint down until it locks.
Tilting Head Restraints (If Equipped)
The head restraints tilt for extra comfort. To tilt the head restraint, do the following:

MANUAL SEATS
WARNING: Do not adjust the driver seat when your vehicle is moving.
WARNING: Do not place cargo or any objects behind the seat backrest before returning it to the original position. Pull on the seat backrest to make sure that it has fully latched after returning the seat backrest to its original position. An unlatched seat may become dangerous if you stop suddenly or have a crash.
Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.

E144727
1. Adjust the seat backrest to an upright driving or riding position.
2. Pivot the head restraint forward toward your head to the desired position.
After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, un-tilted position.

E130249

117

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

Adjusting the Seat Backrest

Adjusting the Lumbar Support (If
Equipped)

E70731
Adjusting the Seat Height(IfEquipped)

E142199
Single Passenger Seat (If Equipped)
WARNING: When folding the seat backrest down, take care not to get your fingers caught in the mechanism.
WARNING: Do not sit in a seat facing a folded seat. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash.
Folding the Seat Backrest

E70730

E275437
118
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

1. Move the seat fully backward.

3. Fully lower the head restraint.

E275410
2. Fold the seat backrest fully forward.

E275412
4. Pull the lever. 5. Push the seat backrest forward.
POWER SEATS

WARNING: Do not adjust the driver's seat or seatback when your vehicle is moving.
WARNING: Do not place cargo or any objects behind the seatback before returning it to the original position.

E275411

119
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

E167101

REAR SEATS - SHORT WHEELBASE
WARNING: Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death.
WARNING: When folding or unfolding the seats, take care not to get your fingers caught between the seat backrest and seat frame. Failure to follow this warning could result in serious personal injury.
WARNING: Do not sit in a seat facing a folded seat. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash.

WARNING: Do not place any objects on a folded seat. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious personal injury.
Second Row Seats
Folding the Seat
1. Fully lower the head restraints. See Head Restraints (page 115).

120
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats
2 2

3 6

E271963
2. Pull the lever on the top of the seat. 3. Fold the seat backrest forward.

4

5

4

E271964
4. Pull the strap on the rear of the seat backrest.
5. Raise the seat.

E271969
6. Lift the support rod and connect it to the seat frame. This prevents the seat from falling backward.
Note: Rear row occupants can sit next to a seat in the same row that has the seat backrest in the folded position, but not when the seat is in the tilted position.
Unfolding the Seat
1. Disconnect the support rod from the seat frame.
2. Unfold the seat backward and lock into position.
3. Unfold the seat backrest backward and lock into position.

121
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Removing the Seat
3

Seats
Third Row Seats Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.
1

2

E168682
1. Raise the seat. 2. Rotate the locking lever. 3. Remove the seat.
Installing the Seat
1. Align the seat catches, push the seat down and lock into position.
2. Unfold the seat backward and lock into position.
3. Unfold the seat backrest backward and lock into position.

E271965
Folding the Seat Backrest 1. Fully lower the head restraints. See
Head Restraints (page 115). 2. Fully move the seat backward.

122
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats
Unfolding the Seat Backrest
3

4 4
3
E271966
3. Pull the strap on the rear of the seat cushion.
4. Fold the seat cushion forward.
6

1 1
E167644
1. Pull the strap on the rear of the seat backrest.
2. Unfold the seat backrest backward and lock into position.
3. Unfold the seat cushion backward and lock into position.
Creating a Level Load Floor

E272026

55

5. Pull the strap on the rear of the seat backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a seat in the same row that has the seat backrest in the folded position, but not when the seat is in the tilted position.

E167645
The carpeted cover is held in position by magnets. Fold the carpeted cover forward to cover up the folded seats.

123
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

REAR SEATS - LONG WHEELBASE, VEHICLES WITH: SECOND ROW DUAL CAPTAIN CHAIRS

WARNING: When folding or unfolding the seats, take care not to get your fingers caught between the seat backrest and seat frame. Failure to follow this warning could result in serious personal injury.
WARNING: Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death.
WARNING: Do not place any objects on a folded seat. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious personal injury.
WARNING: Do not sit in a seat facing a folded seat. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash.
Second Row Seats
Folding the Seat
1. Fully lower the head restraint. See Head Restraints (page 115).

E276420
2. Pull the lever. 3. Fold the seat backrest forward.
E276421
4. Pull the strap. 5. Move the seat forward to the lowered
position.

124
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Unfolding the Seat

Seats
Third Row Seats Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.

E276422
1. Pull the strap. 2. Lift the seat and move it backward.

E276423
3. Pull the strap. 4. Unfold the seat backrest backward.

E271965
Folding the Seat Backrest 1. Fully lower the head restraints. See
Head Restraints (page 115). 2. Fully move the seat backward.

125
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats
Unfolding the Seat Backrest
3

4 4
3
E271966
3. Pull the strap on the rear of the seat cushion.
4. Fold the seat cushion forward.
6

1 1
E167644
1. Pull the strap on the rear of the seat backrest.
2. Unfold the seat backrest backward and lock into position.
3. Unfold the seat cushion backward and lock into position.
Creating a Level Load Floor

E272026

55

5. Pull the strap on the rear of the seat backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a seat in the same row that has the seat backrest in the folded position, but not when the seat is in the tilted position.

E167645
The carpeted cover is held in position by magnets. Fold the carpeted cover forward to cover up the folded seats.

126
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

REAR SEATS - LONG

WHEELBASE, VEHICLES WITH:

2

2

60/40 SPLIT SECOND ROW

SEATING

WARNING: When folding or unfolding the seats, take care not to get your fingers caught between the seat backrest and seat frame. Failure to follow this warning could result in serious personal injury.
WARNING: Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death.
WARNING: Do not place any objects on a folded seat. Hard objects may become projectiles in a crash or sudden stop, which may increase the risk of serious personal injury.
WARNING: Do not sit in a seat facing a folded seat. Failure to follow this instruction could result in personal injury in the event of a sudden stop or crash.
Second Row Seats
Folding the Seat
1. Fully lower the head restraints. See Head Restraints (page 115).

3

E271960
2. Pull the lever on the top of the seat. 3. Fold the seat backrest forward, then
push down on the center of the seat backrest to lock the latches.

4

4

5
E271961
4. Pull the strap on the rear of the seat backrest.

127

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats

5. Move the seat forward to the lowered position, then push down on the center of the seat backrest to lock the latches.
Note: A distinct click sounds when the seat is locked in the lowered position.
Note: Rear row occupants can sit next to a seat in the same row that has the seat backrest in the folded position, but not when the seat is in the tilted position.
Unfolding the Seat

Third Row Seats
Moving the Seat Backward and Forward
WARNING: Make sure the seat fully locks into place by rocking it backward and forward. Not securing the seat into the locked position can be dangerous in a crash and could cause serious personal injury or death.

1

1

2

2

E271962
1. Pull the strap on the rear of the seat backrest, lift the seat and push down to lock into position.
2. Pull the lever on the top of the seat, unfold the seat backrest backward and lock into position. Push down in the center of the seat to make sure the latches are locked.
Note: You cannot unfold the seat backrest if a red flag is visible on the large strap. Make sure the seat is locked and the red flag is not visible.

E271965
Folding the Seat Backrest 1. Fully lower the head restraints. See
Head Restraints (page 115). 2. Fully move the seat backward.

128
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats
Unfolding the Seat Backrest
3

4 4
3
E271966
3. Pull the strap on the rear of the seat cushion.
4. Fold the seat cushion forward.
6

1 1
E167644
1. Pull the strap on the rear of the seat backrest.
2. Unfold the seat backrest backward and lock into position.
3. Unfold the seat cushion backward and lock into position.
Creating a Level Load Floor

E272026

55

5. Pull the strap on the rear of the seat backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a seat in the same row that has the seat backrest in the folded position, but not when the seat is in the tilted position.

E167645
The carpeted cover is held in position by magnets. Fold the carpeted cover forward to cover up the folded seats.

129
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Seats
HEATED SEATS (If Equipped)
WARNING: People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must use caution when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that may block the heat, such as a blanket or cushion. This can cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This damages the heating element and can cause the heated seat to overheat. An overheated seat may cause serious personal injury.
Do not do the following: · Place heavy objects on the seat. · Operate the heated seat if water or any
other liquid spills on the seat. Allow the seat to dry thoroughly. · Operate the heated seats unless the engine is running. Doing so can cause the battery to lose charge.
E146322
Press the heated seat symbol to cycle through the various heat settings and off. More indicator lights indicate warmer settings.
130
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Auxiliary Power Points

12 Volt DC Power Point
WARNING: Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
WARNING: Do not use a power point for operating a cigar lighter. Incorrect use of the power points can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
Do not hang any accessory from the accessory plug.
Do not use the power point over the vehicle capacity of 12 volt DC 180 watts or a fuse may blow.
Keep the power point caps closed when not in use.
Do not insert objects other than an accessory plug into the power point.
You can use the power point for up to 20 minutes after you switch the ignition off.
Note: When you switch the ignition on, you can use the socket to power 12 volt appliances with a maximum current rating of 15 amps.
Run the vehicle for full capacity use of the power point.
To prevent the battery from running out of charge: · Do not use the power point longer than
necessary when the vehicle is not running. · Do not leave devices plugged in overnight or when you park your vehicle for extended periods.

Power points may be in the following locations: · Front of the floor console. · Rear of the floor console. · Right hand side of the luggage
compartment. · Instrument panel cluster storage
compartment.
CIGAR LIGHTER
WARNING: Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.
E103382
Press the element in to use the cigar lighter. It pops out after a short period of time. Do not hold the cigar lighter element pressed in. Note: If the power supply does not work after you switch the ignition off, switch the ignition on.

131
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Auxiliary Power Points

Note: If you use the socket when the engine is not running, the battery may run out of charge.
Note: When you switch the ignition on, you can use the socket to power 12 volt appliances with a maximum current rating of 15 amps.
WIRELESS ACCESSORY CHARGING

WARNING: Wireless charging devices can affect the operation of implanted medical devices, including cardiac pacemakers. If you have any implanted medical devices, we recommend that you consult with your physician.
The system supports one wireless charging compatible device on the charging area.
Note: Devices without built-in Qi standards for wireless charging require an additional Qi receiver or sleeve.
Make sure the charging area is clean before charging a device.
Do not place items with a magnetic strip, for example passports, parking tickets or credit cards near the charging area when charging a device. This could damage the magnetic strip.
Do not place metal objects, for example remote controls, coins or keys on or near the charging area when charging a device. Metal objects may heat up and degrade the charging performance.
The charging area is below the audio unit.

E270527
Place the device with the charging side down to begin charging. The charging stops after your device reaches a full charge.
Note: Charging time and temperature are dependent on the device used. The system stops charging the device if it reaches a high temperature.

132
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Storage Compartments

CUP HOLDERS

Rear Door Storage Compartment
(If Equipped)

WARNING: Do not place hot drinks in the cup holders when your vehicle is moving.
WARNING: Make sure that cups placed in the holders do not obstruct your vision while driving.

OVERHEAD CONSOLE
WARNING: Do not place heavy objects in the storage compartment. Heavy objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury.

E188482

E175398

133
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

GENERAL INFORMATION
WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage.
WARNING: Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.
WARNING: Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine.
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 mi (8 km) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period.
The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise.

When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine.
IGNITION SWITCH
E72128
0 (off) - The ignition is off. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. Note: To switch the engine off when your vehicle is moving, move the transmission selector lever to position N. Use the brakes to bring the vehicle to a safe stop. After your vehicle has stopped, switch the engine off and move the transmission selector lever to position P. Turn the key to position 0 or I. I (accessory) - Allows the electrical accessories such as the radio to operate while the engine is not running. Note: Do not leave the ignition key in this position for too long. This could cause your vehicle battery to lose charge. II (on) - All electrical circuits operational. Warning lamps and indicators are illuminated. III (start) - cranks the engine. Release the key as soon as the engine starts.

134
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

PUSH BUTTON IGNITION SWITCH
WARNING: Always check that the steering wheel lock is deactivated before attempting to move your vehicle. Failure to deactivate the steering wheel lock could result in a crash.
Switching the Ignition On to Accessory Mode
E144447
Press the push button ignition switch once without your foot on the brake or clutch pedal. It is on the instrument panel near the steering wheel. All electrical circuits and accessories are operational and the warning lamps and indicators illuminate. Press the push button ignition switch again without your foot on the brake or clutch pedal to switch the ignition off. Note: The system may not function if the passive key is close to metal objects or electronic devices, for example keys or a cell phone. Note: The ignition turns off if you leave your vehicle unattended. This is to prevent the vehicle battery from losing charge.

Note: A valid passive key must be inside your vehicle to switch the ignition on and start the engine.
Starting The Engine - Vehicles with Manual Transmission (If Equipped)
1. Fully press the clutch pedal. 2. Press the push button ignition switch. Note: If you release the clutch pedal during engine starting, the engine stops cranking.
Starting The Engine - Vehicles with Automatic Transmission (If Equipped)
1. Fully press the brake pedal. 2. Shift into park (P). 3. Press the push button ignition switch. Note: If you release the brake pedal during engine starting, the engine stops cranking.
Vehicles with a Diesel Engine (If
Equipped)
Note: The engine does not crank until the glow plug indicator turns off. This may take several seconds in extremely cold conditions.
Failure to Start - Vehicles with Manual Transmission (If Equipped)
The system does not function if: · The passive key frequencies are
jammed. · The key battery has no charge.
If you are unable to start the engine, do the following:
1. Insert the passive key into the backup position. See Passive Key Backup Position (page 55).
2. With the passive key in this position, you can use the push button ignition switch to switch the ignition on and start the engine.

135

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

If the engine does not crank after you fully press the clutch pedal and press the push button ignition switch, do the following:
1. Fully press the clutch pedal and the brake pedal.
2. Press the push button ignition switch.
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Manual Transmission(IfEquipped)
Press the push button ignition switch.
Note: The ignition, all electrical circuits and all warning lamps and indicators turn off.
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic Transmission (If
Equipped)
1. Fully press the brake pedal.
2. Shift into park (P).
3. Press the push button ignition switch.
Note: The ignition, all electrical circuits and all warning lamps and indicators turn off.
Stopping the Engine When Your Vehicle is Moving - Vehicles with Manual Transmission (If Equipped)
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.

1. Press and hold the push button ignition switch until the engine stops, or press it three times within two seconds.
2. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
3. Press the push button ignition switch.
Stopping the Engine When Your Vehicle is Moving - Vehicles with Automatic Transmission (If Equipped)
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.
1. Press and hold the push button ignition switch until the engine stops, or press it three times within two seconds.
2. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
3. Shift into park (P).
4. Press the push button ignition switch.
Fast Restart
The system allows you to start the engine within 10 seconds of switching it off, even if it does not detect a valid passive key.
Within 10 seconds of switching the engine off, fully press the brake or clutch pedal and press the push button ignition switch. After 10 seconds, you can no longer start the engine if the system does not detect a valid passive key.

136

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

When you start the engine, it remains running until you press the push button ignition switch, even if your vehicle does not detect a valid passive key. If you open

and close a door when the engine is running, the system searches for a valid passive key.

Starting System Information Messages

Message

Action

Full Accessory Power Active

Displays if you switch the ignition on and do not start the engine.

To START Press Brake

Displays when you start the engine as a reminder to fully press the brake pedal.

To START Press Clutch Displays when you start the engine as a reminder to fully press the clutch pedal.

To START Press Brake and Clutch

Displays when you start the engine as a reminder to fully press the brake and clutch pedals.

Cranking Time Exceeded Displays if the engine fails to start.

No Key Detected

Displays if the system does not detect a valid passive key.

Starting System Fault

Displays if you are unable to start the engine with a correctly coded key. The system has detected a fault that requires service. Have your vehicle checked as soon as possible.

Restart Now or Key is Needed

Displays for 10 seconds if you switch the engine off and the system does not detect a valid passive key. After 10 seconds, you can no longer start the engine if the system does not detect a valid passive key.

Key Outside Vehicle Audible Warning
Sounds when you remove the passive key from your vehicle and the engine is running.
STARTING A GASOLINE ENGINE
The speed at which the engine idles immediately after starting is optimized to minimize vehicle emissions and maximize cabin comfort and fuel economy.

Note: You can only attempt to start the engine for a limited amount of time before the starting system temporarily disables. If you exceed the starting time limit, a message may appear and you cannot attempt to start the engine for at least 15 minutes.
Before starting your vehicle, check the following:
· Make sure the headlamps and electrical accessories are off.
· Make sure the parking brake is on.
· Make sure the transmission is in park (P).

137

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

Vehicles with an Ignition Key
1. Fully press the brake pedal. Note: Do not touch the accelerator pedal.
2. Turn the key to position III. Note: The engine may continue cranking for up to 15 seconds or until it starts.
Note: The engine takes longer to start at lower temperatures. It may crank for several seconds when very cold.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Failure to Start
Vehicles with an Ignition Key
If you cannot start the engine after 3 attempts, wait 10 seconds and do the following:
1. Fully press the brake pedal. 2. Apply the parking brake. 3. Shift into park (P). 4. Fully press the accelerator pedal and
hold it there. 5. Turn the key to position III until the
engine starts.

Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Automatic Engine Shutdown
For vehicles with a push button ignition switch, the engine shuts down if it has been idling for an extended period. The ignition also turns off to save battery power. Before your vehicle shuts down, a message appears in the information display showing a timer counting down. If you do not intervene within 30 seconds, your vehicle shuts down. Another message appears in the information display to inform you that your vehicle has shut down to save fuel. Start your vehicle as normal.
Automatic Engine Shutdown Override
You can stop the shutdown, or reset the timer, at any point before the 30-second countdown has expired by doing any of the following:
· Pressing the brake or accelerator pedal.
· Switching off the automatic engine shutdown in the information display.
· Pressing the OK or RESET button during the 30-second countdown.

Switching the Automatic Engine Shutdown On or Off

To switch the automatic engine shutdown on or off, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings

Press the menu button.

Vehicle Settings

Press the OK button.

Auto Engine Off

Press the OK button.

138
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

Note: You cannot permanently switch off the automatic shutdown. If you switch it off, it turns on each time you switch the ignition on.
Stopping the Engine When Your Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P). 2. Turn the key to position 0. 3. Apply the parking brake.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Stopping the Engine When Your Vehicle is Moving
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
2. Shift into park (P). 3. Turn the key to position 0. 4. Apply the parking brake.

Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the engine idling for long periods, we recommend that you do one of the following: · Open the windows at least 1 in (3 cm). · Set your climate control to outside air.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running this indicates a malfunction. The On Board Diagnostics system has detected a malfunction of the vehicle emission control system.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the catalytic converter or other vehicle components. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced.
Powertrain Warning Lamp

139
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

If it illuminates when the engine is running this indicates a malfunction. If it flashes when you are driving, immediately reduce the vehicle speed. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced.

If both lamps illuminate when the engine is running, stop your vehicle as soon as it is safe to do so. Continuing to drive your vehicle may cause reduced power or the engine to stop. Switch the ignition off and attempt to restart the engine. Have your vehicle immediately checked.

Starting System Information Messages

Message

Action

Full Accessory Power Active

Displays if you switch the ignition on and do not start the engine.

Cranking Time Exceeded Displays if you exceed the starting time limit. You cannot attempt to start the engine for 15 minutes. If you cannot start the engine after 15 minutes passes, have your vehicle immediately checked.

Starting System Fault

Displays if you are unable to start your vehicle with a correctly coded key. The system has detected a fault that requires service. Have your vehicle checked as soon as possible.

STARTING A FLEX FUEL ENGINE
Flex Fuel Engine Start System
The speed at which the engine idles immediately after starting is optimized to minimize vehicle emissions and maximize cabin comfort and fuel economy.
Note: You can only attempt to start the engine for a limited amount of time before the starting system temporarily disables. If you exceed the starting time limit, a message may appear and you cannot attempt to start the engine for at least 15 minutes.

Before starting your vehicle, check the following: · Make sure the headlamps and
electrical accessories are off. · Make sure the parking brake is on. · Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
If you have difficulty starting the engine when the temperature is below -13°F (-25°C) press the accelerator pedal to the midway point of its travel and try again.
Note: The engine may continue cranking for up to 15 seconds or until it starts.
Note: The engine takes longer to start at lower temperatures. It may crank for several seconds when very cold.

140

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

Vehicles with Keyless Start
See Push Button Ignition Switch (page 135).
Failure to Start
Vehicles with an Ignition Key
If the engine does not crank when the ignition key is turned to position III:
1. Fully press the brake pedal.
2. Turn the key to position III until the engine has started.
Note: The total cranking time without engine start is limited to prevent the starter motor overheating. That limit is a function of number of crank attempts and duration. Once the limit is exceded, further cranking is inhibited until after a period of time, for example 15 to 30 minutes.
Vehicles with Keyless Start
See Push Button Ignition Switch (page 135).
Automatic Shutdown
This feature automatically shuts down your vehicle if it has been idling for an extended period. The ignition also turns off in order to save battery power. Before your vehicle shuts down, a message appears in the information display showing a timer counting down from 30 seconds. If you do not intervene within 30 seconds, your vehicle shuts down. Another message appears in the information display to inform you that your vehicle has shut down in order to save fuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off the automatic shutdown feature. If you switch it off, it turns on each time you switch the ignition on.

You can stop the shutdown, or reset the timer, at any point before the 30-second countdown has expired by doing any of the following:
· You can reset the timer by interacting with your vehicle (such as pressing the brake pedal or accelerator pedal).
· You can temporarily switch off the shutdown feature any time the ignition is on (for the current ignition cycle only). Use the information display to do so. See Information Displays (page 92).
· During the countdown before shutdown, you are prompted to press OK or RESET (depending on your type of information display) to temporarily switch the feature off (for the current ignition cycle only).
Stopping the Engine When Your Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with Keyless Start
See Push Button Ignition Switch (page 135).
Stopping the Engine When Your Vehicle is Moving
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be

141

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P) or neutral and switch the ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
See Push Button Ignition Switch (page 135).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the engine idling for long periods, we recommend that you do one of the following: · Open the windows at least 1 in (3 cm). · Set your climate control to outside air.

STARTING A DIESEL ENGINE
Before starting your vehicle, check the following: · Make sure the headlamps and
electrical accessories are off. · Make sure the parking brake is on. · Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Turn the key to position II. 2. Wait until the glow plug indicator turns
off. 3. Fully press the brake pedal. Note: Do not touch the accelerator pedal.
4. Turn the key to position III. Note: Releasing the brake pedal when the engine is starting stops the engine cranking and the ignition returns to on.
Note: When the temperature is below 5°F (-15°C), you may need to crank the engine for up to 10 seconds.
Note: You can only attempt to start the engine for a limited amount of time before the starting system temporarily disables. If you exceed the starting time limit, a message may appear and you cannot attempt to start the engine for at least 15 minutes.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Failure to Start
Vehicles with an Ignition Key
If the engine does not start, do the following:
1. Fully press the brake pedal.

142

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

2. Apply the parking brake. 3. Shift into park (P). 4. Turn the key to position III until the
engine starts.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Stopping the Engine When Your Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P). 2. Turn the key to position 0. 3. Apply the parking brake.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Stopping the Engine When Your Vehicle is Moving
WARNING: Switching off the engine when your vehicle is still moving results in a significant decrease in braking assistance. Higher effort is required to apply the brakes and to stop your vehicle. A significant decrease in steering assistance could also occur. The steering does not lock, but higher effort could be required to steer your vehicle. When you switch the ignition off, some electrical circuits, for example airbags, also turn off. If you unintentionally switch the ignition off, shift into neutral (N) and restart the engine.

Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to bring your vehicle to a safe stop.
2. Shift into park (P). 3. Turn the key to position 0. 4. Apply the parking brake.
Vehicles with a Push Button Ignition Switch
See Push Button Ignition Switch (page 135).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the engine idling for long periods, we recommend that you do one of the following: · Open the windows at least 1 in (3 cm). · Set your climate control to outside air.
Glow Plug Indicator
If it illuminates, wait until it turns off before starting.
Engine Warning Lamps
Malfunction Indicator Lamp Check Engine

143
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

If it illuminates when the engine is running this indicates a malfunction. The On Board Diagnostics system has detected a malfunction of the vehicle emission control system.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the diesel particulate filter or other vehicle components. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced.
Powertrain Warning Lamp

If it illuminates when the engine is running this indicates a malfunction. If it flashes when you are driving, immediately reduce the vehicle speed. Avoid heavy acceleration and deceleration and have your vehicle immediately serviced.
If both lamps illuminate when the engine is running, stop your vehicle as soon as it is safe to do so. Continuing to drive your vehicle may cause reduced power or the engine to stop. Switch the ignition off and attempt to restart the engine. Have your vehicle immediately checked.

Starting System Information Messages

Message

Action

Full Accessory Power Active

Displays if you switch the ignition on and do not start the engine.

Cranking Time Exceeded Displays if your vehicle fails to start.

Starting System Fault

Displays if you are unable to start your vehicle with a correctly coded key. The system has detected a fault that requires service. Have your vehicle checked as soon as possible.

SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the engine off when it is running at high speed. If you do, the turbocharger will continue running after the engine oil pressure has dropped to zero. This will lead to premature turbocharger bearing wear.
Release the accelerator pedal. Wait until the engine has reached idle speed and then switch it off.

ENGINE BLOCK HEATER
WARNING: Failure to follow engine block heater instructions could result in property damage or serious personal injury.
WARNING: Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock.

144
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Starting and Stopping the Engine

WARNING: Do not fully close the hood, or allow it to drop under its own weight when using the engine block heater. This could damage the power cable and may cause an electrical short resulting in fire, injury and property damage.
Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C).
The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120-volt AC electrical source.
We recommend that you do the following for a safe and correct operation:
· Use a 16-gauge outdoor extension cord that is product certified by Underwriter's Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard.
· Use as short an extension cord as possible.
· Do not use multiple extension cords.
· Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire.
· Make sure your vehicle is parked in a clean area, clear of combustibles.

· Make sure the heater, heater cord and extension cord are firmly connected.
· Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes.
· Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.
· Make sure the heater system is checked for proper operation before winter.
Using the Engine Block Heater
Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.

145
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Unique Driving Characteristics

AUTO-START-STOP
WARNING: Always switch the ignition off and fully apply the parking brake before carrying out any maintenance or leaving your vehicle. Failure to follow this instruction could result in personal injury or death if the engine restarts.
Principle of Operation
The system is designed to help reduce fuel consumption and CO2 emissions by stopping the engine when it is idling, for example at traffic lights. Your vehicle has an enhanced starter motor that is designed for an increased number of engine starts.
The system does not stop the engine under certain conditions, for example: · If you have opened the driver door. · If you have unfastened the driver
seatbelt. · If your vehicle is at high altitude. · If you have switched the heated
windshield on. · If you have shifted into manual (M). · If your vehicle is on a steep grade. · If the engine is warming up. · If the outside temperature is too low
or too high. · If the battery charge is low or the
battery temperature is outside the optimal operating range. · To maintain the interior climate or reduce fogging. · If you have turned the steering more than 270 degrees.

The system restarts the engine under certain conditions, for example: · If you have opened the driver door. · If you have unfastened the driver
seatbelt. · If you switch the heated windshield on. · If you switch maximum defrost on. · If you turn the steering wheel. · If your vehicle starts to roll downhill in
neutral. · To maintain adequate brake
assistance. · To maintain the interior climate or
reduce fogging. Note: The blower motor speed could change when the system restarts the engine.
Using Auto-Start-Stop
WARNING: Apply the parking brake and shift into park (P) before leaving your vehicle.
Stopping the Engine
Stop your vehicle and keep your foot on the brake pedal and the transmission in drive (D). Note: The engine stops if you shift into park (P) or neutral (N) regardless of whether you have your foot on the brake pedal or not. Note: Power assist steering turns off when the engine is off.
Restarting the Engine
· Release the brake pedal. · Press the accelerator pedal. · Shift into drive (D), reverse (R) or
manual (M).

146
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Unique Driving Characteristics

Switching the System On and Off The system turns on when you switch the ignition on. Press the switch to switch it off.
Note: OFF illuminates in the switch. Press the switch again to switch the system back on.
Information Messages

The auto-start-stop indicator illuminates green when the engine stops. It flashes amber and a message appears when you need to take an action.

E146361

The auto-start stop indicator illuminates grey with a strike out when the system is not available.

Note: The system turns off when it detects a malfunction. If it remains off, have your vehicle checked as soon as possible.

Message

Condition

Action

Auto StartStop Press Brake The system needs to restart Press the brake pedal to

to Start Engine

the engine but requires your restart the engine.

confirmation.

Auto StartStop Shift to P, The system is not func-

then Restart Engine

tioning.

Shift into park (P) and restart the engine yourself.

Replacing the Battery
Replace the battery with one of exactly the same specification for the system to function correctly.

147
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
WARNING: Fuels can cause serious injury or death if misused or mishandled.
WARNING: Fuel may contain benzene, which is a cancer-causing agent.
WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling: · Extinguish all smoking materials and
any open flames before refueling your vehicle. · Always switch the engine off before refueling. · Automotive fuels can be harmful or fatal if swallowed. Fuel is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed immediately call a physician, even if no symptoms are immediately apparent. The toxic effects of fuel may not be apparent for hours.

· Avoid inhaling fuel vapors. Inhaling fuel vapor can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.
· Avoid getting fuel in your eyes. If you splash fuel in your eyes, immediately remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
· Fuels can be harmful if absorbed through the skin. If you splash fuel on your skin, clothing or both, promptly remove contaminated clothing and thoroughly wash your skin with soap and water. Repeated or prolonged skin contact causes skin irritation.
· Be particularly careful if you are taking Antabuse or other forms of Disulfiram for the treatment of alcoholism. Breathing fuel vapors could cause an adverse reaction, serious personal injury or sickness. Immediately call a physician if you experience any adverse reactions.
FUEL QUALITY - DIESEL
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Required (United States/Canada/Puerto Rico/U.S. Virgin Islands And Other Locales)
Note: Your warranty will not cover damage caused by using an improper type of fuel or fuel additive.

148
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

Note: Do not blend used engine oil with diesel fuel under any circumstances. Blending used oil with the fuel will significantly increase your vehicle's exhaust emissions and reduce engine life due to increased internal wear.
You should use Ultra-Low Sulfur Diesel fuel (also known as ULSD) designated as number 1-D or 2-D with a maximum of 15-ppm sulfur in your diesel vehicle. You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20. These fuels should meet the ASTM D975 diesel or the ASTM D7467 B6-B20 biodiesel industry specifications. Outside of North America, use fuels meeting EN590 or equivalent local market standard.
Using low sulfur diesel fuel (16-500 ppm) or high sulfur diesel fuel (greater than 500 ppm) in your diesel engine will cause certain emission components to malfunction which may also cause the service engine soon light to illuminate indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold temperature. For best results at temperatures below 19°F (-7°C), it is recommended to use a diesel fuel which has been seasonally adjusted for the ambient conditions.
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Not Required
For the engine to operate reliably on low-sulfur or high-sulfur diesel fuel, the engine must be a factory built high-sulfur engine (available as a dealer order option for select markets) or an ultra low sulfur diesel fuel configured engine that has been retrofitted for high-sulfur diesel fuel using Ford Motor Company dealer service parts.

Failure to use retrofit components other than those available through your authorized dealer will result in coolant system damage, engine overheating, selective catalyst reduction system or diesel particulate filter damage and possible base engine damage.
Use only a diesel engine configured for use with high sulfur diesel fuel in markets with diesel fuel that has sulfur content greater than 15 ppm. Using low sulfur diesel fuel (16­500 ppm) or high sulfur diesel fuel (greater than 500 ppm) in a diesel engine designed to use only Ultra Low Sulfur Diesel fuel may result in damage to engine emission control devices and the aftertreatment system, potentially rendering the vehicle inoperable.
Vehicles with engines configured for use with high sulfur diesel fuel are only available for sale in countries where ultra low sulfur diesel fuel is generally not available or mandated by the government. Vehicles originally sold in a ultra low sulfur diesel fuel market that are subsequently exported to non- ultra low sulfur diesel fuel markets will need to be retrofitted (at the customer's expense using Ford authorized dealer service parts) in order to be reliably operated on non- ultra low sulfur diesel fuel.
Biodiesel
WARNING: Do not mix diesel with gasoline, gasohol or alcohol. This could cause an explosion.

149

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

Note: Do not use home heating oil, agricultural fuel, raw fats and oils, waste cooking greases, biodiesel greater than 20% or any diesel not intended for highway use. Damage to the fuel injection system, engine and exhaust catalyst, and diesel particulate filter can occur if you use an improper fuel. Red dye is used to identify fuels intended for agricultural and non-highway use.
You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20.
Biodiesel fuel is a chemically converted product from renewable fuel sources, such as vegetable oils, animal fats and waste cooking greases.
To help achieve acceptable engine performance and durability when using biodiesel in your vehicle:
· Confirm the biodiesel content of the fuel to be B20 (20% biodiesel) or less
· Only use biodiesel fuel of good quality that complies with industry standards
· Follow the recommended service maintenance intervals. See General Maintenance Information (page 416).
· Do not store biodiesel fuel in the fuel tank for more than 1 month
· Consider changing brands or reducing biodiesel content if you have cold temperature fuel gelling issues or a frequent LOW FUEL PRESSURE message appearing
Use of biodiesel in concentrations greater than 20% may cause damage to your vehicle, including engine and/or exhaust after-treatment hardware (exhaust catalyst and particulate filter) failures. Concentrations greater than 20% can also cause fuel filter restrictions that may result in a lack of power or damage to fuel system components, including fuel pump and fuel injector failures.

SAE 5W-40 oil is recommended for fuels with greater than 5% biodiesel (B5). For more information about oil change intervals and other maintenance when operating on biodiesel See Special Operating Conditions Scheduled Maintenance (page 422).
Look for a label on the fuel pump to confirm the amount of biodiesel contained in a diesel fuel. Biodiesel content is often indicated with the letter B followed by the percent of biodiesel in the fuel. For example, B20 indicates a fuel containing 20% biodiesel. Ask the service station attendant to confirm the biodiesel content of a diesel fuel if you do not see a label on the fuel pump.
Biodiesel fuels degrade more easily than diesel fuels not containing biodiesel and should not be stored in the fuel tank for more than 1 month. If you plan to park or store your vehicle for more than 1 month, then you should empty your vehicle fuel tank of biodiesel fuel. You should fill the tank with a pure petroleum-based diesel fuel and run your vehicle for a minimum of 30 minutes.
Note: Degraded or oxidized biodiesel can damage fuel system seals and plastics and corrode steel parts.
During cold weather, if you have problems operating on biodiesel, you may need to use a diesel fuel with lower biodiesel content, try another brand, or discontinue the use of biodiesel.
Diesel Fuel Additives
It should not be necessary to add any aftermarket additives to your fuel if you use a high quality diesel fuel that conforms to ASTM industry specifications. Aftermarket additives can damage the fuel injector system or engine.

150
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

Use Motorcraft® cetane booster or an equivalent cetane booster additive if you suspect fuel has low cetane. Use Motorcraft® anti-gel & performance improver or an equivalent additive if there is fuel gelling. Do not use alcohol-based additives to improve cetane quality, to prevent fuel gelling or any other use. The use of alcohol additives may result in damage to the fuel injectors and system. Your warranty may not cover repairs needed to correct the effects of using an aftermarket product that does not meet Ford specifications in your fuel.
FUEL QUALITY - GASOLINE
Choosing the Right Fuel
E161513
Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87. Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty. For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 230).

Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage.
We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com.
Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty.
Do not use:
· Diesel fuel.
· Fuels containing kerosene or paraffin.
· Fuel containing more than 15% ethanol or E85 fuel.
· Fuels containing methanol.
· Fuels containing metallic-based additives, including manganese-based compounds.
· Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
· Leaded fuel, using leaded fuel is prohibited by law.
The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.

151

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

FUEL QUALITY - E85
Choosing the Right Fuel - Flex Fuel Vehicles
Flex fuel vehicles have one of the following identifiers: · Yellow fuel filler cap. · Yellow bezel around the fuel filler inlet. · Yellow fuel filler housing. · Yellow E85 label on the fuel tank filler
door.
E161513
Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87 or regular unleaded gasoline blended with a maximum of 85% ethanol (E85). Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty. For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 230).

Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage.
We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com.
Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty.
Do not use:
· Diesel fuel.
· Fuels containing kerosene or paraffin.
· Fuels containing more than 85% ethanol or E100 fuel.
· Fuels containing methanol.
· Fuels containing metallic-based additives, including manganese-based compounds.
· Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
· Leaded fuel, using leaded fuel is prohibited by law.
The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.

152
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

Switching Between E85 and Gasoline
We do not recommend repeatedly alternating between E85 and gasoline. If you switch from using E85 to gasoline, or from gasoline to E85, add as much fuel as possible, at least half a tank. Drive your vehicle immediately for a minimum of 5 mi (8 km) to allow it to adapt to the change in ethanol concentration. If you use E85 exclusively, we recommend that you fill the fuel tank with regular unleaded gasoline at each scheduled oil change.
FUEL FILLER FUNNEL LOCATION
The fuel filler funnel is in the glove compartment.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not covered by the vehicle Warranty.
If your vehicle runs out of fuel: · Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine. · You may need to switch the ignition
from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. When restarting, cranking time takes a few seconds longer than normal.
Note: If your vehicle is on a steep slope, more fuel may be required.

Filling a Portable Fuel Container
WARNING: Flow of fuel through a fuel pump nozzle can produce static electricity. This can cause a fire if you are filling an ungrounded fuel container.
Use the following guidelines to avoid electrostatic charge build-up, which can produce a spark, when filling an ungrounded fuel container: · Only use an approved fuel container to
transfer fuel to your vehicle. Place the container on the ground when filling it. · Do not fill a fuel container when it is inside your vehicle (including the cargo area). · Keep the fuel pump nozzle in contact with the fuel container when filling it. · Do not use a device that holds the fuel pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel Container
WARNING: Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel filler neck. This may damage the fuel system filler neck or its seal and cause fuel to run onto the ground.
WARNING: Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others.
WARNING: Do not dispose of fuel in the household refuse or the public sewage system. Use an authorized waste disposal facility.

153
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

When refueling the vehicle fuel tank from a fuel container, use the fuel filler funnel included with your vehicle. See Fuel Filler Funnel Location (page 153).
Note: Do not use aftermarket funnels as they may not work with the capless fuel system and can damage it.
When refueling the vehicle fuel tank from a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the fuel filler inlet.

REFUELING Refueling System Overview

A

B

C
E267248
A Fuel filler door. B Fuel tank filler valve. C Fuel tank filler pipe.
Your vehicle does not have a fuel tank filler cap.

E157452
3. Add fuel to your vehicle from the fuel container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose of it.
Note: Extra funnels can be purchased from an authorized dealer if you choose to dispose of the funnel.

154
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

A

B

C

D

E206911
A Left-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release.
B Right-hand side. To open the fuel filler door, press the center rear edge of the fuel filler door and then release.
C Left-hand side. Pull the rear of the fuel filler door to open it.
D Right-hand side. Pull the rear of the fuel filler door to open it.
Refueling Your Vehicle
WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.

WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.
WARNING: Do not pry open the fuel tank filler valve. This could damage the fuel system. Failure to follow this instruction could result in fire, personal injury or death.
WARNING: Do not remove the fuel pump nozzle from its fully inserted position when refueling.
WARNING: Stop refueling when the fuel pump nozzle automatically shuts off for the first time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.
WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING: Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.
1. Fully open the fuel filler door. 2. Select the correct fuel pump nozzle for
your vehicle.

155
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

A

B

A

E206912
5. Operate the fuel pump nozzle within the area shown.

E139202
3. Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep the fuel pump nozzle resting on the fuel tank filler pipe.
A
B
E139203
4. Hold the fuel pump nozzle in position B when refueling. Holding the fuel pump nozzle in position A can affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full.

E119081
6. When you finish refueling slightly raise the fuel pump nozzle and slowly remove it.
7. Fully close the fuel filler door. Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel. Incorrect fuel use could cause damage not covered by the vehicle Warranty. Have your vehicle immediately checked.
Refueling System Warning(IfEquipped)
If the fuel tank filler valve does not fully close, a message could appear in the information display.
Message
Check Fuel Fill Inlet
If the message appears, do the following: 1. Stop your vehicle as soon as it is safe
to do so and switch the engine off. 2. Shift into park (P) or neutral (N).

156

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuel and Refueling

3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any debris that may be restricting its movement.
6. Remove any debris from the fuel tank filler valve.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your vehicle into the fuel filler pipe. See Fuel Filler Funnel Location (page 153). This action should dislodge any debris that may be preventing the fuel tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately reset. If the message continues to appear and a warning lamp illuminates, have your vehicle checked as soon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum amount of fuel that you can add to the fuel tank after running out of fuel. Included in the advertised capacity is an empty reserve. The empty reserve is an unspecified amount of fuel that remains in the fuel tank when the fuel gauge indicates empty.
Note: The amount of fuel in the empty reserve varies and should not be relied upon to increase driving range.
Fuel Economy
Your vehicle calculates fuel economy figures through the trip computer average fuel function. See General Information (page 92).

The first 1,000 mi (1,500 km) of driving is the break-in period of the engine. A more accurate measurement is obtained after 2,000 mi (3,000 km).
Impacting Fuel Economy
· Incorrect tire inflation pressures.
· Fully loading your vehicle.
· Carrying unnecessary weight.
· Adding certain accessories to your vehicle such as bug deflectors, rollbars or light bars, running boards and ski racks.
· Using fuel blended with alcohol. See Fuel Quality (page 151).
· Fuel economy may decrease with lower temperatures.
· Fuel economy may decrease when driving short distances.
· You may get better fuel economy when driving on flat terrain than when driving on hilly terrain.

157

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

EMISSION LAW
WARNING: Do not remove or alter the original equipment floor covering or insulation between it and the metal floor of the vehicle. The floor covering and insulation protect occupants of the vehicle from the engine and exhaust system heat and noise. On vehicles with no original equipment floor covering insulation, do not carry passengers in a manner that permits prolonged skin contact with the metal floor. Failure to follow these instructions may result in fire or personal injury.
U.S. federal laws and certain state laws prohibit removing or rendering inoperative emission control system components. Similar federal or provincial laws may apply in Canada. We do not approve of any vehicle modification without first determining applicable laws.
Tampering with emissions control systems including related sensors or the Diesel Exhaust Fluid system can result in reduced engine power and the illumination of the service engine soon light.

Tampering With a Noise Control System
Federal laws prohibit the following acts:
· Removal or rendering inoperative by any person other than for purposes of maintenance.
· Repair or replacement of any device or element of the design incorporated into a new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use.
· The use of the vehicle after any person removes or renders inoperative any device or element of the design.
The U.S. Environmental Protection Agency may presume to constitute tampering as follows:
· Removal of hood blanket, fender apron absorbers, fender apron barriers, underbody noise shields or acoustically absorptive material.
· Tampering or rendering inoperative the engine speed governor, to allow engine speed to exceed manufacturer specifications.
If the engine does not start, runs rough, experiences a decrease in engine performance, experiences excess fuel consumption or produces excessive exhaust smoke, check for the following:
· A plugged or disconnected air inlet system hose.
· A plugged engine air filter element.
· Water in the fuel filter and water separator.
· A clogged fuel filter.
· Contaminated fuel.
· Air in the fuel system, due to loose connections.
· An open or pinched sensor hose.
· Incorrect engine oil level.

158

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

· Incorrect fuel for climatic conditions.
· Incorrect engine oil viscosity for climactic conditions.
Note: Some vehicles have a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.
Note: If these checks do not help you correct the concern, have your vehicle checked as soon as possible.
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance
On January 1, 1978, Federal regulation became effective governing the noise emission on trucks over 10,000 lb (4,536 kg) Gross Vehicle Weight Rating (GVWR). The preceding statements concerning prohibited tampering acts and maintenance, and the noise warranty found in the Warranty Guide, are applicable to complete chassis cabs over 10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.
WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the catalytic converter. The catalytic converter heats up to a very high temperature after only a short period of engine operation and stays hot after the engine is switched off.

Your vehicle has various emission control components and a catalytic converter that enables it to comply with applicable exhaust emission standards.
To avoid damaging the catalytic converter:
· Do not crank the engine for more than 10 seconds at a time.
· Do not run the engine with a spark plug lead disconnected.
· Do not push-start or tow-start your vehicle. Use booster cables. See Jump Starting the Vehicle (page 243).
· Do not switch the ignition off when your vehicle is moving.
· Do not use leaded fuel.
Note: Resulting component damage may not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics system that monitors the emission control system. If any of the following warning lamps illuminate, this may indicate that the on-board diagnostics system has detected an emission control system malfunction.
Engine coolant temperature warning lamp.
Battery charging condition warning lamp.
Malfunction indicator lamp.
Service engine soon warning lamp.
Continuing to drive your vehicle may cause reduced power or the engine to stop. Failure to respond to a warning lamp may cause component damage not covered by the vehicle Warranty. Have your vehicle checked as soon as possible.

159

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

See Warning Lamps and Indicators (page 88).
SELECTIVE CATALYTIC REDUCTANT SYSTEM
Your vehicle has a selective catalytic reductant system to help reduce exhaust emission levels by injecting diesel exhaust fluid into the exhaust system. The engine may not start if you tamper with or disable the selective catalytic reductant system.
For the system to correctly operate, you must maintain the fluid level. The minimum fluid refill quantity required to restart the engine is 1.3 gal (5 L).
Note: If your vehicle is on a gradient, the minimum fluid refill quantity required to restart the engine may be greater than 1.3 gal (5 L).
Diesel Exhaust Fluid Guidelines
· Do not put in the vehicle fuel tank. This can cause engine damage not covered by the vehicle Warranty.
· Do not overfill the tank.
· Do not dilute with water or any other liquid.
· Do not re-use an empty fluid container.
· Do not store in direct sunlight.
· Store at temperatures between 23°F (-5°C) and 68°F (20°C).
· Do not store fluid containers in your vehicle.
· The fluid is non-flammable, non-toxic, colorless and water-soluble.

Filling the Diesel Exhaust Fluid Tank
E204215
The diesel exhaust fluid tank filler pipe is next to the fuel tank filler pipe and has a blue cap. Fill the tank using a fluid pump at a diesel exhaust fluid filling station or a diesel exhaust fluid container.
)
EE116633335544
Only use diesel exhaust fluid that is certified by the American Petroleum Institute (API). Non-certified diesel exhaust fluid use can cause damage not covered by the vehicle Warranty. Note: Wash off any fluid that may have spilled on to a painted surface with soapy water.

160
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Filling in Cold Climates
Diesel exhaust fluid may freeze when the temperature is below 12°F (-11°C). Your vehicle has a preheating system which allows the fluid to operate below 12°F (-11°C). If you overfill the diesel exhaust fluid tank and the fluid freezes, it may cause damage not covered by the vehicle Warranty.
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump
WARNING: Keep diesel exhaust fluid out of reach of children. Avoid contact with skin, eyes or clothing. In case of contact with your eyes, flush immediately with water and get prompt medical attention. In case of contact with your skin, clean immediately with soap and water. If you swallow any diesel exhaust fluid, drink plenty of water, call a physician immediately.
WARNING: Only refill the diesel exhaust fluid tank in a well ventilated area. When you remove the diesel exhaust fluid tank filler cap or a diesel exhaust fluid container cap, ammonia vapors may escape. Ammonia vapors can be irritating to skin, eyes and mucous membranes. Inhaling ammonia vapors can cause burning to the eyes, throat and nose and cause coughing and watery eyes.
Filling the diesel exhaust fluid tank using a fuel station pump is similar to refueling your vehicle.
1. Fully open the fuel filler door.

E268809
2. Remove the diesel exhaust fluid tank filler cap.
3. Fully insert the diesel exhaust fluid pump nozzle.
E268817
4. Operate the pump nozzle within the area shown.
Note: The pump nozzle shuts off when the tank is full. 5. Slightly raise the diesel exhaust fluid
pump nozzle and then slowly remove it. 6. Replace the diesel exhaust fluid tank filler cap. Turn it clockwise until you feel a strong resistance.

161
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Do not attempt to start the engine if you have filled the diesel exhaust fluid tank with incorrect fluid. Incorrect diesel exhaust fluid use could cause damage not covered by the vehicle Warranty. Have your vehicle immediately checked.
Filling the Diesel Exhaust Fluid Tank Using a Container

WARNING: Keep diesel exhaust fluid out of reach of children. Avoid contact with skin, eyes or clothing. In case of contact with your eyes, flush immediately with water and get prompt medical attention. In case of contact with your skin, clean immediately with soap and water. If you swallow any diesel exhaust fluid, drink plenty of water, call a physician immediately.
WARNING: Only refill the diesel exhaust fluid tank in a well ventilated area. When you remove the diesel exhaust fluid tank filler cap or a diesel exhaust fluid container cap, ammonia vapors may escape. Ammonia vapors can be irritating to skin, eyes and mucous membranes. Inhaling ammonia vapors can cause burning to the eyes, throat and nose and cause coughing and watery eyes.
Always follow the manufacturer's instructions.
1. Remove the fluid container cap.
2. Place the spout on to the container and tighten it until you feel a strong resistance.

E268809
3. Remove the diesel exhaust fluid tank filler cap.
4. Insert the spout into the diesel exhaust fluid tank filler pipe until the seal on the spout fully seats.
5. Pour the fluid into the tank.
Note: The fluid stops flowing when the tank is full.
6. Return the container to the vertical position slightly below the diesel exhaust fluid tank filler pipe.
7. Allow any fluid remaining in the spout to drain back into the container.
8. Remove the spout from the diesel exhaust fluid tank filler pipe.
9. Remove the spout from the diesel exhaust fluid container and replace the cap.
10. Replace the diesel exhaust fluid tank filler cap. Turn it clockwise until you feel a strong resistance.
Do not attempt to start the engine if you have filled the diesel exhaust fluid tank with incorrect fluid. Incorrect diesel exhaust fluid use could cause damage not covered by the vehicle Warranty. Have your vehicle immediately checked.

162
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Selective Catalytic Reductant System Warning Lamp
The warning lamp illuminates if the system detects the diesel exhaust fluid level is low or if there is a system malfunction.
If the warning lamp illuminates, the information display messages give you an indication whether the concern is fluid related or if there is a selective catalytic reductant system malfunction. If the warning lamp illuminates when your vehicle is moving, and the fluid is at a sufficient level, this indicates a system malfunction. Have your vehicle checked as soon as possible.
Note: When filling the diesel exhaust fluid tank from empty, there may be a short period before the increased diesel exhaust fluid level is registered.
DIESEL PARTICULATE FILTER
WARNING: Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard.
WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation

catalytic converter or the diesel particulate filter. The diesel oxidation catalytic converter and the diesel particulate filter heat up to very high temperatures after only a short period of engine operation and remain hot after you switch the engine off.
Your vehicle has various emission control components and a diesel particulate filter that enables it to comply with applicable exhaust emission standards. It filters harmful diesel particulates, for example soot from the exhaust gas.
To avoid damaging the diesel particulate filter:
· Do not crank the engine for more than 10 seconds at a time.
· Do not push-start or tow-start your vehicle. Use booster cables. See Jump Starting the Vehicle (page 243).
· Do not switch the ignition off when your vehicle is moving.
· Do not ignore warning lamps or information messages regarding exhaust system cleaning and regeneration.
Note: This could result in damage not covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics system that monitors the emission control system. If any of the following warning lamps illuminate, this indicates that the on-board diagnostics system has detected an emission control system malfunction.
Engine coolant temperature warning lamp.
Ignition warning lamp.

163
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Malfunction indicator lamp.
Powertrain warning Lamp.
Water in fuel warning lamp.
If you continue to drive your vehicle when the warning lamp is illuminated, the engine could stop without warning. This could result in damage not covered by the vehicle Warranty. Have your vehicle checked as soon as possible. See Warning Lamps and Indicators (page 88).
Diesel Particulate Filter Automatic Regeneration
WARNING: Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard.
WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation catalytic converter or the diesel particulate filter. The diesel oxidation catalytic converter and the diesel particulate filter heat up to very high temperatures after only a short period of engine operation and remain hot after you switch the engine off.

The diesel particulate filter on your vehicle requires periodic regeneration to maintain correct operation. The emission control system automatically carries out this process. As soot gathers in the system it begins to restrict the filter. The soot that gathers inside the filter is cleaned in two different ways, passive regeneration and active regeneration. Both methods occur automatically and require no actions from the driver. During automatic regeneration, the system cleans the diesel particulate filter by oxidizing the soot. Cleaning happens during normal engine operating conditions at varying levels depending on driving conditions.

E95449

Diesel particulate filter warning lamp.

If the diesel particulate filter is near or at saturation, a warning lamp or information message appears in the information display. Drive your vehicle in a manner to allow effective diesel particulate filter cleaning.

The warning lamp continues to illuminate until the automatic regeneration process completes. Continue to drive your vehicle in a manner to allow effective diesel particulate filter cleaning until the warning lamp turns off.

Failure to carry out regeneration when required could result in a clogged diesel particulate filter. If the diesel particulate filter fills beyond the regeneration threshold, the system disables the ability to carry out regeneration. This could result in damage not covered by the vehicle Warranty.

Where vehicle use meets any of the following conditions:
· Driving short distances.
· Prolonged engine idling.

164
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

· Frequently switching the engine on and off.
· High levels of acceleration and deceleration.
We recommend you assist the regeneration process by:
· Avoiding prolonged engine idling.
· Drive your vehicle in a manner to allow effective cleaning. Drive at a steady vehicle speed of 30 mph (48 km/h) or above for approximately 20 minutes.
If the warning lamp illuminates the diesel particulate filter could have become overloaded. Have your vehicle checked as soon as possible.
Automatic regeneration raises the exhaust temperature to eliminate the soot particles. During cleaning soot particles are converted to harmless gasses. Once cleaned the diesel particulate filter continues to trap harmful diesel particles.
If you are driving your vehicle in a manner that allows effective cleaning, a message may appear in the information display to indicate automatic regeneration is in progress.
If you are not driving your vehicle in a manner that allows effective cleaning, a message may appear in the information display to instruct you to drive in a manner that allows automatic regeneration.
The automatic regeneration process is most effective when you drive at a steady vehicle speed of 30 mph (48 km/h) or above for approximately 20 minutes. The frequency and duration of the regeneration process varies by how you drive your vehicle, the outside air temperature and altitude. Frequency varies between 100 mi (160 km) and 310 mi (500 km) and each regeneration process lasts between 10 and 20 minutes.

Note: Changes in the engine or exhaust sound may be heard during the regeneration process.
Note: During regeneration at low speed or engine idle, you could smell a hot metallic odor and could notice a clicking metallic sound. This is due to the high temperatures reached during the regeneration process. This is normal.
Diesel Particulate Filter Manual Regeneration (If Equipped)

WARNING: Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard.

WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation catalytic converter or the diesel particulate filter. The diesel oxidation catalytic converter and the diesel particulate filter heat up to very high temperatures after only a short period of engine operation and remain hot after you switch the engine off.

Diesel particulate filter warning

lamp.

E95449

If the diesel particulate filter is

near or at saturation, the warning lamp

appears advising you to initiate diesel

particulate filter manual regeneration.

165
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Before you start manual regeneration, do the following:
· Park your vehicle outside of any enclosed structure.
· Make sure the transmission is in park (P) or neutral (N).
· Make sure the parking brake is on.
· Park your vehicle a minimum of 10 ft (3 m) from any obstructions and materials that can easily combust or melt, for example, paper, leaves, fuels, plastics and other dry organic material.
· Make sure there is a minimum of 3.2 gal (12 L) of fuel in the fuel tank.
· Check the engine oil level.
· Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine idle operation, frequent vehicle speed less than 25 mph (40 km/h), or driving short distances where the engine does not fully warm up, manual regeneration allows you to start diesel particulate filter cleaning when the engine is idling.
Use the manual regeneration feature when:
· You are not able to drive in a manner that allows effective automatic cleaning. See Diesel Particulate Filter Automatic Regeneration.
· You choose to manually start the regeneration process when the engine is idling.

Note: Changes in the engine or exhaust sound may be heard during the regeneration process.
Note: During regeneration at low speed or engine idle, you may smell a hot metallic odor and could notice a clicking metallic sound. This is due to the high temperatures reached during the regeneration process. This is normal.
Starting Manual Regeneration
You can only start manual regeneration with the engine running at normal operating temperature using the information display. See Information Messages (page 94).
Note: During the use of manual regeneration, you may observe a light amount of white smoke. This is normal.
Note: If you press any pedal during manual regeneration the engine may turn off. To protect the exhaust system you may not be able to restart the engine for 10 minutes.
If a warning illuminates you may not be able to start manual regeneration.

To start manual regeneration, from the main menu scroll to:

Message

Action and Description

Settings

Press the OK button or the right arrow button.

Exhaust Filter Full Clean Press the OK button or the right arrow button. Soon

Select one of the following:

166

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

Message

Action and Description

Exhaust Filter at Limit Clean Now

Press the OK button or the right arrow button. Follow the prompts regarding exhaust position as required to start manual regeneration. Make sure you understand each prompt. The information display confirms that regeneration has started and when it is completed.

Exhaust Filter Overloaded Clean Now

Press the OK button or the right arrow button. Follow the prompts regarding exhaust position as required to start manual regeneration. Make sure you understand each prompt. The information display confirms that regeneration has started and when it is completed.

Note: You cannot use the manual regeneration until the diesel particulate filter load percentage has reached 100 percent. The diesel particulate filter load percentage fluctuates when driving due to automatic regeneration.

When you start manual regeneration the engine speed rises to approximately 2000­2500 rpm and the cooling fan speed increases. A change in engine noise due to the cooling fan and engine speed increase may be heard during the regeneration process.
Depending on the amount of soot collected by the diesel particulate filter, the regeneration process varies depending on the outside air temperature and altitude. Manual regeneration may last up to 40 minutes.
When manual regeneration is complete the cooling fan and engine speed return to normal idling. The exhaust system remains very hot for several minutes after regeneration is complete. Do not reposition the vehicle over dry leaves, dry grass or other combustible materials until the exhaust system has had sufficient time to cool.
Interrupt or Cancel Manual Regeneration
You can interrupt or cancel manual regeneration by switching the engine off. It may be possible to interrupt or cancel manual regeneration by pressing any pedal.

Note: To protect the exhaust system you may not be able to restart the engine for 10 minutes.
Depending on the amount of time allowed for manual regeneration to operate, soot may not have had sufficient time to be eliminated. The exhaust system may still be very hot for several minutes after regeneration.
If you switch the engine off during manual regeneration, turbo charger flutter occurs. This is a consequence of switching a diesel engine off during turbo charger boost operation, which is normal.
Manual Regeneration with Automatic Regeneration Control
Where vehicle use has significant engine idle operation, frequent vehicle speed less than 25 mph (40 km/h), or driving short distances where the engine does not fully warm up, automatic regeneration could not sufficiently clean the diesel particulate filter. You can switch automatic regeneration off until you can drive your

167

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Emission Control

vehicle in a manner to allow effective cleaning, for example at a steady vehicle speed of 30 mph (48 km/h) or above for

approximately 20 minutes. You can then switch automatic regeneration back on to clean the diesel particulate filter.

To switch the automatic regeneration control on and off, from the main menu scroll to:

Message

Action and Description

Information

Press the OK button or the right arrow button.

Driver Assist

Press the OK button or the right arrow button.

Auto Exhaust Cleaning Check the box to switch automatic regeneration off.

Off

Uncheck the box to switch automatic regeneration on.

168
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Transmission

AUTOMATIC TRANSMISSION - 6-SPEED AUTOMATIC TRANSMISSION
WARNING: Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously for more than a few seconds will limit engine performance, which may result in difficulty maintaining speed in traffic and could lead to serious injury.
Selector Lever Positions
The instrument cluster displays the current gear.
Park (P)
In park (P), power is not transmitted to the driven wheels and the transmission is locked. You can start the engine with the transmission in this position. Shift into park (P) only when your vehicle is stationary.
Reverse (R)
Shift into reverse (R) only when your vehicle is stationary and the engine is at idle speed.
Neutral (N)
In neutral (N), power is not transmitted to the driven wheels but the transmission is not locked. You can start the engine with the transmission in this position.
Drive (D)
Drive (D) is the normal position for driving.
Sport (S)
In sport (S), the transmission selects the optimum gear for best performance.

SelectShiftTM (If Equipped)
About SelectShiftTM
Use this feature to upshift or downshift using the buttons on the selector lever.
Using SelectShiftTM
Shift into sport (S). Press the + button to switch the feature on. · Press the + button to upshift. · Press the ­ button to downshift. Shift into another gear to switch the feature off.
Brake Shift Interlock
About Brake Shift Interlock
Brake shift interlock prevents you from shifting out of park (P) when you have switched the ignition on and not pressed the brake pedal.
Shifting Out of Park (P)
WARNING: Do not drive your vehicle until you verify that the stoplamps are working.
WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.
Use the brake shift interlock lever to move the selector lever out of park (P) if you cannot start the engine. In the event of an electrical malfunction, it is possible that a fuse has blown or the stoplamps are not working. See Fuse Specification Chart (page 254).

169

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Transmission

If the vehicle battery has no charge, jump start your vehicle. See Jump Starting the Vehicle (page 243).

WARNING: When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure. Use wheels chocks if appropriate.

E142627
2. Locate the brake shift interlock lever.

E275061
1. Using a flat-bladed screwdriver, remove the panel.

E174827
3. Push the brake shift interlock lever toward the rear of your vehicle and hold it there.
4. Move the selector lever from park (P) to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine and release the parking brake.
Note: Have your vehicle checked as soon as possible.

170
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Transmission

AUTOMATIC TRANSMISSION - 8-SPEED AUTOMATIC TRANSMISSION
WARNING: Do not apply the brake pedal and accelerator pedal simultaneously. Applying both pedals simultaneously for more than a few seconds will limit engine performance, which may result in difficulty maintaining speed in traffic and could lead to serious injury.
Selector Lever Positions
The instrument cluster displays the current gear.
Park (P)
In park (P), power is not transmitted to the driven wheels and the transmission is locked. You can start the engine with the transmission in this position. Shift into park (P) only when your vehicle is stationary.
Reverse (R)
Shift into reverse (R) only when your vehicle is stationary and the engine is at idle speed.
Neutral (N)
In neutral (N), power is not transmitted to the driven wheels but the transmission is not locked. You can start the engine with the transmission in this position.
Drive (D)
Drive (D) is the normal position for driving.

Manual (M)
In manual (M), you can upshift or downshift using the buttons on the selector lever.
SelectShiftTM
About SelectShiftTM
Use this feature to upshift or downshift using the buttons on the selector lever.
Using SelectShiftTM
Shift into manual (M) to switch the feature on. · Press the + button to upshift. · Press the ­ button to downshift. Shift into another gear to switch the feature off.
Brake Shift Interlock
About Brake Shift Interlock
Brake shift interlock prevents you from shifting out of park (P) when you have switched the ignition on and not pressed the brake pedal.
Shifting Out of Park (P)
WARNING: Do not drive your vehicle until you verify that the stoplamps are working.
WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.
Use the brake shift interlock lever to move the selector lever out of park (P) if you cannot start the engine.

171
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Transmission

In the event of an electrical malfunction, it is possible that a fuse has blown or the stoplamps are not working. See Fuse Specification Chart (page 254).
If the vehicle battery has no charge, jump start your vehicle. See Jump Starting the Vehicle (page 243).

WARNING: When doing this procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure. Use wheels chocks if appropriate.

E142627
2. Locate the brake shift interlock lever.

E275061
1. Using a flat-bladed screwdriver, remove the panel.

E174827
3. Push the brake shift interlock lever toward the rear of your vehicle and hold it there.
4. Move the selector lever from park (P) to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine and release the parking brake.
Note: Have your vehicle checked as soon as possible.

172
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Brakes

GENERAL INFORMATION
Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes.
Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer.
Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise. See Cleaning the Wheels (page 292).
Note: Depending on applicable laws and regulations in the country for which your vehicle was originally built, the brake lamps could flash during heavy braking. Following this, the hazard lights could also flash when your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow your vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Move the transmission to park (P), switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.

Brake Assist

Brake assist detects when you rapidly brake by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal, and can reduce stopping distances in critical situations

Anti-Lock Brake System

This system helps you maintain steering control during emergency stops by keeping the brakes from locking.
If it illuminates when you are driving, this indicates a malfunction. Your vehicle continues to have normal braking without the anti-lock brake system function. Have your vehicle checked as soon as possible.
It also momentarily illuminates when you switch the ignition on to confirm the lamp is functional. If it does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by an authorized dealer.

E138644

It illuminates when you engage the parking brake and the ignition is on.

If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If the parking brake is disengaged, this indicates low brake fluid level or a brake system fault. Have your vehicle immediately checked.

It also momentarily illuminates when you switch the ignition on to confirm the lamp is functional. If it does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by an authorized dealer.

173
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Brakes

HINTS ON DRIVING WITH ANTI-LOCK BRAKES
The anti-lock braking system does not eliminate the risks when: · You drive too closely to the vehicle in
front of you. · Your vehicle is hydroplaning. · You take corners too fast. · The road surface is poor.
Note: If the system activates, the brake pedal may pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal.
PARKING BRAKE
WARNING: Always fully apply the parking brake and make sure you shift into park (P). Switch the ignition off and remove the key whenever you leave your vehicle.
To apply the parking brake:
1. Firmly press the brake pedal. 2. Pull the parking brake lever upward to
its fullest extent. Note: Do not press the release button when pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and facing uphill, shift into park (P) and turn the steering wheel away from the curb.
Note: If you park your vehicle on a hill and facing downhill, shift into park (P) and turn the steering wheel toward the curb.
To release the parking brake:
1. Firmly press the brake pedal. 2. Slightly pull the parking brake lever
upward.

3. Press the release button and push the parking brake lever downward.
HILL START ASSIST
WARNING: The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake. Failure to leave your vehicle securely parked may lead to a crash or injury. See Parking Brake (page 174).
WARNING: You must remain in your vehicle once the system activates. Failure to follow this warning could result in serious personal injury or death.
WARNING: During all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system will turn off if a malfunction is apparent or if you rev the engine excessively. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake.
When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows time to move your foot from the brake to the accelerator pedal. The brakes are released automatically

174

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Brakes
once the engine has developed sufficient torque to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, for example from a car park ramp, traffic lights or when reversing uphill into a parking space. The system will turn on automatically on any slope which can result in significant vehicle rollback.
Using Hill Start Assist
1. Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed. If equipped with a manual transmission, also press the clutch pedal.
2. If the sensors detect that your vehicle is on a slope, the system will activate automatically.
3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for approximately two to three seconds. This hold time will automatically be extended if you are in the process of driving off.
4. Drive off in the normal manner. The brakes will be released automatically.
Switching the System On and Off
Vehicles with Manual Transmission You can switch this feature on or off in the information display. The system remembers the last setting when you start your vehicle.
Vehicles with Automatic Transmission You cannot turn the system on or off. When you switch the ignition on, the system automatically turns on.
175
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Traction Control

PRINCIPLE OF OPERATION
The traction control system helps avoid drive wheel spin and loss of traction.
If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
USING TRACTION CONTROL
WARNING: The stability and traction control light illuminates steadily if the system detects a failure. Make sure you did not manually disable the traction control system using the information display controls or the switch. If the stability control and traction control light is still illuminating steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with the traction control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
The system automatically turns on each time you switch the ignition on.
If your vehicle is stuck in mud or snow, switching traction control off may be beneficial as this allows the wheels to spin.
Note: When you switch traction control off, stability control remains fully active.
Switching the System Off
When you switch the system off or on, a message appears in the information display showing system status.
You can switch the system off by either using the information display controls or the switch.

Using the Information Display Controls

You can switch this feature off or on in the information display. See General Information (page 92).

Using a Switch (If Equipped)

Use the traction control switch on the instrument panel to switch the system off or on.

System Indicator Lights and Messages

E138639

The stability and traction control light:

· Temporarily illuminates on engine start-up.

· Flashes when a driving condition activates either of the systems.

· Illuminates if a problem occurs in either of the systems.

The stability and traction control off light temporarily illuminates E130458 on engine start-up and stays on when you switch the traction control system off.

176

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Stability Control

PRINCIPLE OF OPERATION
WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the electronic stability control system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the electronic stability control system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the electronic stability control sensors. Reducing the effectiveness of the electronic stability control system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING: Remember that even advanced technology cannot defy the laws of physics. It's always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the electronic stability control system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator's ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your electronic stability control system activates, SLOW DOWN.
The system automatically turns on each time you switch the ignition on.

If a fault occurs in either the stability control or the traction control system, you may experience the following conditions:
· The stability and traction control light illuminates steadily.
· The stability control and traction control systems do not enhance your vehicle's ability to maintain traction of the wheels.
If a driving condition activates either the stability control or the traction control system you may experience the following conditions:
· The stability and traction control light flashes.
· Your vehicle slows down.
· Reduced engine power.
· A vibration in the brake pedal.
· The brake pedal is stiffer than usual.
· If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the system applies higher brake force.
The stability control system has several features built into it to help you maintain control of your vehicle:
Electronic Stability Control
The system enhances your vehicle's ability to prevent skids or lateral slides by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power.
Roll Stability Control
The system enhances your vehicle's ability to prevent rollovers by detecting your vehicle's roll motion and the rate at which it changes by applying the brakes to one or more wheels individually.

177
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Stability Control
Traction Control The system enhances your vehicle's ability to maintain traction of the wheels by detecting and controlling wheel spin. See Using Traction Control (page 176).

B

B

B

A

A

B

A

E72903
A B

Vehicle without stability control skidding off its intended route.
Vehicle with stability control maintaining control on a slippery surface.

USING STABILITY CONTROL
The system automatically turns on each time you switch the ignition on.
You cannot switch the stability control system off, but when you shift into reverse (R), the system deactivates.
You can switch the traction control system off or on. See Using Traction Control (page 176).

178
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

PRINCIPLE OF OPERATION
WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving on a flat surface at parking speeds. Certain objects with surfaces that absorb ultrasonic waves, surrounding vehicle's parking aid systems, traffic control systems, fluorescent lamps, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.
WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging your vehicle. The system may not detect smaller objects, particularly those close to the ground.
WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the system, may create false beeps.
Note: Keep the sensors, located on the bumper or fascia, free from snow, ice and large accumulations of dirt. If the sensors are covered, the system's accuracy can be affected. Do not clean the sensors with sharp objects.

Note: If your vehicle sustains damage to the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.
Note: The sensing system cannot be turned off when a MyKey is present. See Principle of Operation (page 56).
Note: If you attach certain add-on devices such as a trailer or bike rack, the rear sensing system may detect that add-on device and therefore provide warnings. It is suggested that you disable the rear sensing system when you attach an add-on device to your vehicle to prevent these warnings.
The sensing system warns the driver of obstacles within a certain range of your vehicle. The system turns on automatically whenever you switch the ignition on.
You can turn the system on or off by pressing the parking aid E139213 button. If your vehicle does not have a parking aid button, the system can be switched off through the information display menu or from the pop-up message that appears once you shift the transmission into reverse (R). See General Information (page 92).
If a fault is present in the system, a warning message appears in the information display. See Information Messages (page 94).
REAR PARKING AID
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.

179
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

WARNING: The system may not detect small or moving objects, particularly those close to the ground.
WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
If the system malfunctions, a message appears in the information display.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp objects.
Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts.
Note: Some add-on accessories, for example large trailer hitches or bike or surfboard racks can cause reduced performance or false alerts.
The sensors are active when the transmission is in reverse (R) and the vehicle speed is less than 3 mph (5 km/h). When the parking aid system sounds a tone, the audio system may reduce the set volume.
A warning tone sounds when an object approaches your vehicle. As your vehicle moves closer to an object, the rate of the tone increases. The warning tone continuously sounds when an object is 12 in (30 cm) or less from the center of the rear bumper.

Note: There is a decreased coverage area at the outer corners.
E130178
Sensor coverage area is up to 70 in (180 cm) from the rear bumper. The system detects large objects when you shift into reverse (R) and any of the following occur: · Your vehicle is moving backward at low
speed. · Your vehicle is stationary but an object
is approaching the rear of your vehicle at low speed. · Your vehicle is moving backward at low speed and an object is moving toward your vehicle, for example another vehicle at low speed. If your vehicle remains stationary for two seconds the audible warning turns off. If your vehicle moves backward the tone sounds again. Note: If the detected object is 12 in (30 cm) or less from the rear bumper, the audible warning does not turn off. Object Distance Indicator (If Equipped) When you shift into reverse (R), the system provides object distance indication through the information display.

180

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

· As the distance to the object decreases, the indicator blocks illuminate and move toward the vehicle icon.

· If there is no object detected, the distance indicator blocks are gray.

Rear Parking Aid Information Messages

Message

Description

Park Aid Fault

The system has malfunctioned. Have your vehicle checked as soon as possible.

Check Park Aid

The system has malfunctioned. Have your vehicle checked as soon as possible.

Check Rear Park Aid

The system has malfunctioned. Have your vehicle checked as soon as possible.

Park Pilot Not Available

A sensor is blocked or the system has malfunctioned.

Sensor Blocked See Manual Clean the bumper or remove any obstruction. If the

message continues to appear, have your vehicle checked

as soon as possible.

Front Park Pilot Not Available Sensor Blocked See Manual

A sensor is blocked or the system has malfunctioned. Clean the bumper or remove any obstruction. If the message continues to appear, have your vehicle checked as soon as possible.

Rear Park Pilot Not Available Sensor Blocked See Manual

A sensor is blocked or the system has malfunctioned. Clean the bumper or remove any obstruction. If the message continues to appear, have your vehicle checked as soon as possible.

FRONT PARKING AID
WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.
WARNING: The system may not detect small or moving objects, particularly those close to the ground.

WARNING: The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system.
The sensors are on the front bumper.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp objects.

181
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts. The sensors are active when the transmission is in any position other than park (P). When the parking aid system sounds a tone, the audio system may reduce the set volume. A warning tone sounds when an object approaches your vehicle. As your vehicle moves closer to an object, the rate of the tone increases. The warning tone continuously sounds when an object is 12 in (30 cm) or less from the front bumper. The system turns off when the vehicle speed reaches 5 mph (8 km/h).
E187330
Sensor coverage area is up to 28 in (70 cm) from the center of the bumper. If the transmission is in reverse (R), the system detects objects when your vehicle is moving at low speed or an object is moving toward your vehicle, for example another vehicle at low speed. When you stop your vehicle, the audible warning turns off after two seconds.

If the transmission is in any forward gear, the system provides audible warnings when your vehicle is moving and an object is within the detection area. When you stop your vehicle, the audible warning turns off after two seconds and the visual warning turns off after four seconds.

E139213

Press the parking aid button to switch the system off.

If the system malfunctions, a message appears in the information display.

Object Distance Indicator (If Equipped)

The system provides object distance indication through the information display.
· As the distance to the object decreases, the indicator blocks illuminate and move toward the vehicle icon.
· If there is no object detected, the distance indicator blocks are gray.
When you shift into reverse (R), the system provides audio warnings and visual indication when your vehicle is moving and the detected object is moving toward your vehicle. When you stop your vehicle, the audio warnings stop after two seconds. Visual indication remains on when the transmission is in reverse (R).
When you shift into any forward gear, the system provides audio warnings and visual indication when your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below and the system detects an object within the detection zone. When you stop your vehicle, the audio warnings stop after two seconds and visual indication stops after four seconds.
Note: If the detected object is 12 in (30 cm) or less from your vehicle, visual indication remains on.

182
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

When you shift into neutral (N), the system only provides visual indication if your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below, for example, your vehicle is moving on a

slope, and the system detects an object moving toward your vehicle. When you stop your vehicle, visual indication stops after four seconds.

Front Parking Aid Information Messages

Message Park Aid Fault Check Park Aid Check Front Park Aid

Description
The system has malfunctioned. Have your vehicle checked as soon as possible.
The system has malfunctioned. Have your vehicle checked as soon as possible.
The system has malfunctioned. Have your vehicle checked as soon as possible.

SIDE SENSING SYSTEM
The system uses the front and rear outermost parking aid sensors to detect objects that are near to the sides of your vehicle. The system displays them on a virtual map in the information display as your vehicle moves past them.
Note: The system does not detect an object that is moving toward the side of your vehicle, for example another vehicle moving at low speed, if it does not pass a front or rear sensor.
The sensors are on the front and rear bumpers.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp objects.
Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts.

Note: If you switch traction control off, the side sensing system also turns off.
The system may not function if:
· You switch the ignition on, off and back on within a few seconds.
· Your vehicle remains stationary for over two minutes.
· The anti-lock brake system activates.
· The traction control system activates.
To reinitialize the system you may have to drive your vehicle approximately 10 ft (3 m).

183

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

E190458
Coverage area is up to 24 in (60 cm) from the side of your vehicle.
When the system detects an object within the coverage area and the driving path of your vehicle an audible warning sounds. As the object moves closer to your vehicle, the rate of the tone increases.
Object Distance Indicator (If Equipped)

· As the distance to the object decreases, the indicator blocks illuminate and move toward the vehicle icon.
· If there is no object detected, the distance indicator blocks are gray.
When you shift into reverse (R), the system provides audible warnings and visual indication when detected objects are within 24 in (60 cm) and are inside the driving path of your vehicle. When you stop your vehicle, the audible warnings turn off after two seconds.
When you shift into any forward gear, the system provides audible warnings and visual indication when your vehicle is moving at a speed of approximately 5 mph (8 km/h) or below and the system detects an object within the detection zone. When you stop your vehicle, the audible warnings turn off after two seconds and visual indication turns off after four seconds.
When you shift into neutral (N), the system only provides visual indication if your vehicle is moving at a speed of approximately5 mph (8 km/h) or below, for example, your vehicle is moving on a slope, and the system detects an object moving toward your vehicle. When you stop your vehicle, visual indication turns off after four seconds.
If the system is not available, the side distance indicator blocks do not display.
ACTIVE PARK ASSIST

E190459
The system provides object distance indication in the information display.

WARNING: You must remain in your vehicle when the system turns on. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.

184

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

WARNING: The sensors may not detect objects in heavy rain or other conditions that cause interference.
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
Active park assist is a multi-step process and may require you to shift the transmission multiple times. Follow the onscreen instructions until the parking maneuver is complete.
If you are uncomfortable with the proximity to any vehicle or object, you may choose to override the system by grabbing the steering wheel, or by taking full control of your vehicle after pressing the active park assist button.
Keep your hands, hair, clothing and any loose items clear of the steering wheel when using active park assist.
The sensors are on the front and rear bumpers.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp objects.
Note: The sensors may not detect objects with surfaces that absorb ultrasonic waves. The sensors may falsely detect objects due to ultrasonic interference caused by, for example motorcycle exhausts, truck air brakes or horns.

Note: If you change any tires, the system must recalibrate and may not correctly operate for a short time.
The system may not correctly operate in any of the following conditions:
· You use a spare tire or a tire that is significantly worn more than the other tires.
· One or more tires are incorrectly inflated.
· You try to park on a tight curve.
· Something passes between the front bumper and the parking space. For example, a pedestrian or cyclist.
· The edge of the neighboring parked vehicle is high off the ground. For example, a bus, tow truck or flatbed truck.
· The weather conditions are poor. For example, during heavy rain, snow, fog, high humidity and high temperatures.
Do not use the system if:
· You have attached an add-on accessory close to the sensors on the front or rear of your vehicle. For example, a bike rack or trailer.
· You have attached an overhanging object to the roof. For example, a surfboard.
· The front bumper, rear bumper or the side sensors are damaged.
· The correct tire size is not in use on your vehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode
Press the button once to activate parallel parking. Press E146186 the button a second time to activate perpendicular parking. If you press the button again the system switches off.

185
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

If your vehicle is parked and after you switch the ignition on, you can use the information display to toggle through the modes. Press the button to switch the system on and open the system menu in the information display.
Note: If your vehicle is parked, the default mode is parallel park out assist. However if you did not use active park assist to parallel park your vehicle, use the information display to select park out assist.
Note: You can only repeatedly press the active park assist button to toggle through the modes after moving your vehicle approximately 10 ft (3 m).
To toggle through the modes, use the buttons on the information display to select the following:
· Parallel parking.
· Perpendicular parking.
· Parallel park out assist.
· Switch the system off.
Note: There is no time limit for toggling through the modes.

Parallel Parking

The system detects available parallel parking spaces and steers your vehicle into the space. You control the accelerator, gearshift and brakes. The system visually and audibly guides you into a parallel parking space.

Press the button once to search

E146186

for a parking space.

Note: You can also switch the system on

after you have already driven partially or

completely past a parking space. Press the

active park assist button and the system

informs you if you have recently passed a

suitable parking space.

When the vehicle speed is less than 22 mph (35 km/h), the system scans both sides of your vehicle for an available parking space. A message and a graphic appear in the information display to indicate the system is searching for a parking space. Use the direction indicator to be offered parking spaces on either the left-hand side or right-hand side of your vehicle.
Note: The system scans both sides of your vehicle and offers parking spaces one side at a time if you do not use the direction indicator.
Note: The system defaults to the passenger side if you do not use the direction indicator.
E130107
Drive your vehicle approximately 3 ft (1 m) and parallel to the other parked vehicles when searching for a parking space.
Note: If you drive your vehicle less than 2 ft (0.5 m) or greater than 5 ft (1.5 m) away from other parked vehicles, the system may not be able to detect an available parking space.
When the system detects a suitable space, a message displays and a tone sounds. Stop your vehicle and follow the onscreen instructions. If your vehicle is moving very slowly, you may have to move forward a short distance before the system is ready to park.
Note: You must observe that the space the system selects remains clear of obstructions at all times during the maneuver.
Note: The system always offers the last parking space it detects. For example, if your vehicle detects multiple spaces when you are driving, it offers the last one.

186

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Note: If the vehicle speed is greater than approximately 22 mph (35 km/h), the system shows a message to instruct you to reduce the vehicle speed.
Automatically Steering into a Parallel Parking Space
When you shift into reverse (R), with your hands off the steering wheel and nothing obstructing its movement, your vehicle steers itself into the space. The system displays instructions to move your vehicle backward and forward in the space.
Note: If the vehicle speed exceeds approximately 6 mph (9 km/h), you interrupt the maneuver, or the system switches off, you must take full control of your vehicle.
Note: If the system detects an object is very close to your vehicle and it may be unsafe to continue the maneuver, it may instruct you to stop your vehicle. The system may not provide any further instruction. Steering assistance continues to operate but you must decide if it is safe to continue the maneuver.
E130108
When you believe your vehicle is correctly parked, or a solid tone sounds and an information message appears, bring your vehicle to a complete stop.
When the Active Park Assist maneuver is complete, a tone sounds and an information message appears.
Note: You are responsible for checking how your vehicle is parked and making any necessary corrections before leaving your vehicle.

Brake System Intervention
The detection of objects and activation of the brake intervention system depends on certain conditions. For example vehicle load, adverse weather conditions or other conditions that may affect the system sensors.
When active park assist is controlling the steering, it may under certain conditions apply the brakes to slow or stop your vehicle.
· The brakes may be applied at a vehicle speed of approximately 5 mph (8 km/h). This feature attempts to keep the vehicle speed within the limits for assisted parking. Brake system intervention to slow your vehicle does not cancel the active park assist maneuver.
· The brakes may be applied if an obstacle is detected within the intended vehicle path. Brake system intervention may bring the vehicle to a complete stop and may decrease the effects of a crash. If the vehicle comes to a complete stop, the brakes can remain applied for a short period of time. If this feature activates, it cancels the active park assist maneuver and you must take full control of your vehicle to complete the parking maneuver.
Deactivating Active Park Assist
You can manually deactivate the system by:
· Pressing the Active Park Assist button during an active maneuver.
· Grabbing the steering wheel during an active maneuver.
· Driving above 22 mph (35 km/h) for 30 seconds when searching for a parking space.
· Driving above 31 mph (50 km/h).

187

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

· Driving above 6 mph (9 km/h) during an active maneuver.
· Switching the traction control system off.
Certain vehicle conditions may also deactivate the system, for example:
· The traction control system activates or fails.
· The anti-lock brake system activates or fails.
If the system malfunctions, a message appears and a tone sounds. Have your vehicle checked as soon as possible.

Perpendicular Parking

The system detects available perpendicular parking spaces and steers your vehicle into the space. You control the accelerator, gearshift and brakes. The system visually and audibly guides you into a perpendicular parking space.

E146186

Press the button twice to search for a parking space.

When the vehicle speed is less than 19 mph (30 km/h), the system scans both sides of your vehicle for an available parking space. A message and a graphic appear in the information display to indicate the system is searching for a parking space. Use the direction indicator to be offered parking spaces on either the left-hand side or right-hand side of your vehicle.

Note: The system scans both sides of your vehicle and offers parking spaces one side at a time if you do not use the direction indicator.

Note: The system defaults to the passenger side if you do not use the direction indicator.

E186193
Drive your vehicle approximately 3 ft (1 m) and parallel to the other parked vehicles when searching for a parking space.
Note: If you drive your vehicle less than 2 ft (0.5 m) or greater than 5 ft (1.5 m) away from other parked vehicles, the system may not be able to detect an available parking space.
When the system detects a suitable space, a message displays and a tone sounds. Stop your vehicle and follow the onscreen instructions. If your vehicle is moving very slowly, you may have to move forward a short distance before the system is ready to park.
Note: You must observe that the space the system selects remains clear of obstructions at all times during the maneuver.
Note: The system always offers the last detected parking space. For example, if your vehicle detects multiple spaces when you are driving, it offers the last one.
Note: If the vehicle speed is greater than approximately 19 mph (30 km/h), the system shows a message to instruct you to reduce the vehicle speed.
Automatically Steering into a Perpendicular Parking Space
When you shift into reverse (R), with your hands off the steering wheel and nothing obstructing its movement, your vehicle steers itself into the space. The system displays instructions to move your vehicle backward and forward in the space.

188
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Note: If the vehicle speed exceeds approximately 6 mph (9 km/h), you interrupt the maneuver, or the system switches off, you must take full control of your vehicle. Note: If the system detects an object is very close to your vehicle and it may be unsafe to continue the maneuver, it may instruct you to stop your vehicle. The system may not provide any further instruction. Steering assistance continues to operate but you must decide if it is safe to continue the maneuver.
E186191
When you believe your vehicle is correctly parked, or a solid tone sounds and an information message appears, bring your vehicle to a complete stop. When the active park assist maneuver is complete, a tone sounds and a message appears. Note: You are responsible for checking how your vehicle is parked and making any necessary corrections before leaving your vehicle.
Brake System Intervention The detection of objects and activation of the brake intervention system depends on certain conditions. For example vehicle load, adverse weather conditions or other conditions that may affect the system sensors.

When active park assist is controlling the steering, it may under certain conditions apply the brakes to slow or stop your vehicle.
· The brakes may be applied at a vehicle speed of approximately 5 mph (8 km/h). This feature attempts to keep the vehicle speed within the limits for assisted parking. Brake system intervention to slow your vehicle does not cancel the active park assist maneuver.
· The brakes may be applied if an obstacle is detected within the intended vehicle path. Brake system intervention may bring the vehicle to a complete stop and may decrease the effects of a crash. If the vehicle comes to a complete stop, the brakes can remain applied for a short period of time. If this feature activates, it cancels the active park assist maneuver and you must take full control of your vehicle to complete the parking maneuver.
Deactivating Active Park Assist
You can manually deactivate the system by:
· Pressing the Active Park Assist button during an active maneuver.
· Grabbing the steering wheel during an active maneuver.
· Driving above 19 mph (30 km/h) for 30 seconds when searching for a parking space.
· Driving above 31 mph (50 km/h).
· Driving above 6 mph (9 km/h) during an active maneuver.
· Switching the traction control system off.

189

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Certain vehicle conditions may also deactivate the system, for example:
· The traction control system activates or fails.
· The anti-lock brake system activates or fails.
If the system malfunctions, a message appears and a tone sounds. Have your vehicle checked as soon as possible.

Parallel Park Out Assist

The system steers your vehicle out of a parallel parking space. You control the accelerator, gearshift and brakes. The system visually and audibly guides you out of a parallel parking space.

Note: This system is not intended to assist when exiting a perpendicular parking space.

E146186

Press the button once when your vehicle is stationary in a parallel parking space.

Note: If you did not use active park assist to parallel park your vehicle, pressing the button once selects parallel park. You must use the information display to select park out assist.

The system displays a message instructing you to switch a direction indicator on. Use the direction indicator to select which side of your vehicle you want to exit the parking space. The system displays instructions to move your vehicle backward and forward in the space.

Note: If the system detects an object is very close to your vehicle and it may be unsafe to continue the maneuver, it may instruct you to stop your vehicle. The system may not provide any further instruction. Steering assistance continues to operate but you must decide if it is safe to continue the maneuver.

E188012
After the system directs your vehicle to a position where you can exit the parking space in a forward movement, a message appears instructing you to take full control of your vehicle. Generally hand-over is when your vehicle is still inside the parking space.
Note: Parallel Park Out Assist may not be available when the clearance to the front or the rear of your vehicle is too small.
Note: If the vehicle speed exceeds approximately 6 mph (9 km/h), you interrupt the maneuver, or the system switches off, you must take full control of your vehicle.
Note: You are responsible for controlling your vehicle and making sure the path is clear prior to pulling into traffic.
Brake System Intervention
The detection of objects and activation of the brake intervention system depends on certain conditions. For example vehicle load, adverse weather conditions or other conditions that may affect the system sensors.
When active park assist is controlling the steering, it may under certain conditions apply the brakes to slow or stop your vehicle.
· The brakes may be applied if an obstacle is detected within the intended vehicle path. Brake system intervention may bring the vehicle to a complete stop and may decrease the effects of a crash. If the vehicle comes to a complete stop, the brakes can

190
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

remain applied for a short period of time. If this feature activates, it cancels the active park assist maneuver and
Troubleshooting

you must take full control of your vehicle to complete the parking maneuver.

Symptom

Possible Cause

The system does not search for You may have switched the traction control off.

a parking space.

The transmission is in reverse (R). Your vehicle must

be moving forward to be able to detect a parking space.

The system does not offer a parking space.

The sensors may be blocked. For example, snow, ice or dirt buildup. Blocked sensors can affect how the system functions.

There is not enough room in the parking space for your vehicle to safely park.

There is not enough space for the parking maneuver on the opposite side of the parking space.

The parking space is more than 5 ft (1.5 m) or less than 2 ft (0.5 m) away.

The vehicle speed is greater than 22 mph (35 km/h) for parallel parking or greater than 19 mph (30 km/h) for perpendicular parking.

You recently disconnected or replaced the battery. After you reconnect the battery you must drive your vehicle on a straight road for a short period of time.

The system does not correctly Your vehicle is rolling in the opposite direction of the

position your vehicle in a

current transmission position. For example, rolling

parking space.

forward when in reverse (R).

An irregular curb along the parking space prevents the system from correctly aligning your vehicle.

Vehicles or objects bordering the space may not be correctly parked.

Your vehicle stopped too far past the parking space.

The tires may not be correctly installed or maintained. For example, not inflated correctly, improper size, or of different sizes.

A repair or alteration changes the detection capabilities.

191

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Symptom

Possible Cause
A parked vehicle has a high attachment. For example, a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects changes after your vehicle passes the space.
The temperature around your vehicle quickly changes. For example, driving from a heated garage into the cold, or after leaving a car wash.

REAR VIEW CAMERA

Note: The operation of the camera may vary depending on the ambient temperature, vehicle and road conditions.

WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.
WARNING: The camera may not detect objects that are very close to your vehicle.
WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle.

E165580

E165579
The camera is on the rear cargo door or liftgate.
192
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)

Switching the Rear View Camera

C

On

D

C

Switch the ignition on.

B

B

Move the transmission selector lever to

reverse (R).

The camera may not operate correctly in the following conditions:

· Dark areas.

· Intense light areas.

· If there is a sudden change to the

A

A

ambient temperature.

· If the camera is wet.

· If the camera is obstructed.

Using the Display

WARNING: Objects in the display are closer than they appear.
WARNING: Objects above the camera may not be visible. Check the area behind your vehicle when necessary.
Distance markers are only a guide and are calculated for unloaded vehicles on an even road surface.
The lines show a projected vehicle path and the approximate distance from the rear bumper to an object.

E142132
A B

Red - Zone Amber - Zone

193
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Parking Aids (If Equipped)
C Green - Zone D Black - center line of the
projected vehicle path Note: When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer. Note: When reversing with a trailer the screen does not display the lines. Switching the Rear View Camera Off The image does not display when you move the gearshift lever into Park (P). Vehicles With Rear View Camera Delay To turn this feature on See Settings (page 386). The display will automatically switch off after disengaging reverse (R) gear. The system will automatically switch off when your vehicle speed is above 5.0 mph (8 km/h). Note: Depending upon which type of multimedia display you have, the rear view camera delay is always on, it cannot be switched off. Vehicles With Parking Aid The display will show a colored distance bar. This indicates the approximate distance from the rear bumper to an object. These are color coded as follows: · Red - Zone · Amber - Zone · Green - Zone
194
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

PRINCIPLE OF OPERATION
Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise control on winding roads, in heavy traffic or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
WARNING: When you are going downhill, your vehicle speed could increase above the set speed. The system does not apply the brakes.
E142437
The cruise controls are on the steering wheel. Note: Cruise control disengages if your vehicle speed decreases more than 10 mph (16 km/h) below the set speed when driving uphill.

Switching Cruise Control On

Press and release ON.

E71340

The indicator appears in the information display.

Setting the Cruise Speed
1. Drive to desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator
pedal.

Changing the Set Speed
· Press and release SET+ or SET-. When you select km/h as the display measurement in the information display the set speed changes in approximately 2 km/h increments. When you select mph as the display measurement in the information display the set speed changes in approximately 1 mph increments.
· Press the accelerator or brake pedal until you reach the desired speed. Press and release SET+.
· Press and hold SET+ or SET-. Release the control when you reach the desired speed.

Canceling the Set Speed
Pull and release CAN or tap the brake pedal. The set speed does not erase.

Resuming the Set Speed Pull and release RES.

Switching Cruise Control Off
Press and release OFF when the system is in standby mode or switch the ignition off.
Note: You erase the set speed when you switch the system off.

195
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

USING ADAPTIVE CRUISE CONTROL
WARNING: Always pay close attention to changing road conditions when using adaptive cruise control. The system does not replace attentive driving. Failing to pay attention to the road may result in a crash, serious injury or death.
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Adaptive cruise control may not detect stationary or slow moving vehicles below 6 mph (10 km/h).
WARNING: Do not use adaptive cruise control on winding roads, in heavy traffic or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
WARNING: Do not use the system when towing a trailer that has aftermarket electronic trailer brake controls. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Adaptive cruise control is not a crash warning or avoidance system.
WARNING: Adaptive cruise control does not detect pedestrians or objects in the road.

WARNING: Adaptive cruise control does not detect oncoming vehicles in the same lane.
WARNING: Do not use the system in poor visibility, for example fog, heavy rain, spray or snow.
WARNING: Do not use tire sizes other than those recommended because this can affect the normal operation of the system. Failure to do so may result in a loss of vehicle control, which could result in serious injury.
The system helps you to maintain a gap from the vehicle in front of you. The system adjusts your vehicle speed to maintain the set gap between you and the vehicle in front of you in the same lane. The system applies the brakes to slow your vehicle to maintain a safe gap distance from the vehicle in front.
The system uses a radar sensor which projects a beam directly in front of your vehicle.
The adaptive cruise controls are on the steering wheel.
Switching Adaptive Cruise Control On
Press and release the switch.
E144529
The information display shows the grey indicator light. The system is now in standby.

196
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

Following a Vehicle

E260516
The indicator, current gap setting and set speed appear in the information display. Setting the Adaptive Cruise Speed Drive to the required speed.
Press the toggle button upward to set the current speed.
Take your foot off the accelerator pedal. A green indicator light, the current gap setting and the set speed appear in the information display.
E249552
A vehicle image displays if there is a vehicle detected in front of you. Note: When adaptive cruise control is active, the speedometer may vary slightly from the set speed displayed in the information display.

WARNING: When following a vehicle, your vehicle does not decelerate automatically to a stop, nor does your vehicle always decelerate quickly enough to avoid a crash without driver intervention. Always apply the brakes when necessary. Failing to do so may result in a crash, serious injury or death.
WARNING: Adaptive cruise control only warns of vehicles detected by the radar sensor. In some cases there may be no warning or a delayed warning. You should always apply the brakes when necessary. Failure to do so may result in a crash, serious injury or death.
When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in the same lane, the vehicle speed adjusts to maintain a preset gap distance.
Note: The brakes may emit noise when applied by the system.
The system may provide slight temporary acceleration when you use your driver side direction indicator while following a vehicle to aid passing the vehicle.
Your vehicle maintains a consistent gap from the vehicle ahead until:
· The vehicle in front of you accelerates to a speed above the set speed.
· The vehicle in front of you moves out of your lane or out of view.
· The vehicle speed falls below 12 mph (20 km/h).
· A new gap distance is set.
The system applies the brakes to slow the vehicle to maintain a safe distance from the vehicle in front. The system applies only limited maximum braking. Press the brake pedal to override the system.

197

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

If the system determines that its maximum braking level is not sufficient, an audible warning sounds and a message appears in the information display when the system continues to brake. You must take immediate action.

Note: It is your responsibility to select a gap appropriate to the driving conditions.

Setting the Gap Distance

You can decrease or increase the distance between your vehicle and the vehicle in front by pressing the gap control.

E263697 E263696

Press and release to decrease the gap distance.
Press and release to increase the gap distance.

E249552
The selected gap appears in the information display as shown by the bars in the image. You can select four gap settings.

Adaptive cruise control, distance between vehicle settings

Graphic display, bars indicated between vehicles

Distance gap

Dynamic behavior

1

Closest.

Sport.

2

Close.

Normal.

3

Medium.

Normal.

4

Furthest.

Comfort.

When you switch the ignition on, the system automatically selects the last chosen gap setting.
Overriding the System
WARNING: If you override the system by pressing the accelerator pedal, it does not automatically apply the brakes to maintain a gap from any vehicle ahead.
Use the accelerator pedal normally to intentionally exceed the set speed limit.

When you override the system, the green indicator light illuminates and the vehicle graphic does not appear in the information display.
Changing the Set Speed
Press the toggle button upward to increase the set speed.
Press the toggle button downward to decrease the set speed.
The set speed changes in small increments.

198
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

Note: Press and hold the toggle button upward or downward to change the set speed in larger increments.
The system may apply the brakes to slow the vehicle to the new set speed. The set speed displays continuously in the information display when the system is active.
Canceling the Set Speed
Press and release the switch or tap the brake pedal.
The last set speed and gap setting displays in grey but does not erase.
Note: If you press the clutch pedal for an extended period, this action also cancels the set speed.
Resuming the Set Speed
Press and release the switch.
Your vehicle speed returns to the previously set speed and gap setting. The set speed shows continuously in the information display while the system is active.
Note: Only use resume if you are aware of the set speed and intend to return to it.
Automatic Cancellation
The system is not functional at vehicle speeds below 12 mph (20 km/h). An audible alarm sounds and the automatic braking releases if the vehicle drops below this speed.
Automatic cancellation can also occur when:
· The tires lose traction. · The engine speed is too low. · You apply the parking brake.

Note: If the engine speed drops too low, the information display advises you to shift to a lower gear.
Hilly Condition Usage
Note: An audible alarm sounds and the system shuts down if it applies brakes for an extended period of time. This allows the brakes to cool. The system functions normally again when the brakes have cooled.
You should select a lower gear when the system is active in situations such as prolonged downhill driving on steep grades, for example in mountainous areas. The system needs additional engine braking in these situations to reduce the load on the vehicle's regular brake system to prevent it from overheating.
Switching Adaptive Cruise Control Off
Press and release the switch.
E144529
Note: You erase the set speed when you switch the system off.
Detection Issues
WARNING: On rare occasions, detection issues can occur due to the road infrastructures, for example bridges, tunnels and safety barriers. In these cases, the system may brake late or unexpectedly. At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required.
WARNING: If the system malfunctions, have your vehicle checked as soon as possible.

199

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

The radar has a limited field of view. It does not detect all vehicles in all situations and could detect vehicles later that you expect. The lead vehicle image does not display if the system does not detect a vehicle in front of you.

In these cases the system may brake late or unexpectedly. You should stay alert and intervene if necessary.
If something hits the front of your vehicle or damage occurs, the radar-sensing zone may change. This could cause missed or false vehicle detections. Contact an authorized dealer as soon as possible.
System Not Available
The system may not turn on if there is: · A blocked sensor. · High brake temperature. · A failure in the system or a related
system.
Blocked Sensor

E71621
Detection issues can occur:
A With vehicles that edge into your lane that can only be detected once they have moved fully into your lane.
B Motorcyclists may be detected late, or not at all.
C With vehicles in front of you when going into and coming out of a bend. The detection beam does not follow sharp curves in the road.

E244279
A message displays if something obstructs the radar signals from the sensor. The sensor is behind the grille. The system cannot detect a vehicle ahead and does not function when something blocks the sensor.
Note: You cannot see the sensor, it is behind a fascia panel.
Keep the front of your vehicle free of dirt, metal badges or objects. Vehicle front protectors and aftermarket lights may also block the sensor.

200
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Cruise Control

Cause

Action

The surface of the radar in the grille is dirty Clean the radiator grille in front of the radar

or obstructed in some way.

or remove any obstruction.

The surface of the radar is clean but the message remains in the display.

Wait a short period of time. It may take several minutes for the radar to detect that it is free from obstruction.

Heavy rain or snow interfere with the radar Do not use the system in these conditions

signals.

because it may not detect any vehicles

ahead.

Swirling water, snow or ice on the surface Do not use the system in these conditions of the road interfere with the radar signals. because it may not detect any vehicles
ahead.

You are in a desert or remote area with no Wait a short period of time or switch to other vehicles and no roadside objects. normal cruise control.

It is possible to get a blockage warning and not be blocked. A false blocked condition self clears or clears after a key cycle.

Due to the nature of radar technology, you may get a blocked sensor warning when no obstruction blocks your sensor. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition either self clears or clears after a key cycle.

The gap setting does not display

and the system does not

E71340

respond to lead vehicles.

Automatic braking remains active to

maintain set speed.

Switching to Normal Cruise Control

WARNING: Normal cruise control will not brake when your vehicle is approaching slower vehicles. Always be aware of which mode you have selected and apply the brakes when necessary.
You can change from adaptive cruise control to cruise control using the information display.

201
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

SPEED LIMITER
Principle of Operation
WARNING: When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes but a warning displays. Failure to follow this warning could result in serious personal injury or death.
The system allows you to set a speed, to which your vehicle then becomes limited. The set speed will become the effective maximum speed of your vehicle, but with the option to temporarily exceed this limit if required.
Using the System
The system is operated by adjustment controls mounted on the steering wheel.
A
D B

C

E133198
A B C D

Set speed increase On and off Set speed decrease Cancel and resume

Note: The set speed limit can be intentionally exceeded for a short period of time if required, for example when overtaking.
Switching the System On and Off
Press switch B. The information display will prompt you to set a speed.
Setting the Speed Limit
Press switch A or C with the limiter in standby mode to set the limiter to the current vehicle speed.
Press switch A or C to select your desired speed limit. The speed is displayed in the information display and stored as the set speed.
Pull switch D to cancel the limiter and place it in standby mode. The information display will confirm this has been turned off by showing the set speed crossed out.
Pull switch D again to resume the limiter. The information display will confirm this has been turned on by showing the set speed again.
Intentionally Exceeding the Set Speed Limit
Depress the accelerator fully to temporarily switch the system off. The system will turn on once your vehicle speed drops below the set speed.
System Warnings
If you accidently exceed the set speed, the set speed indicator flashes in the information display and a warning tone sounds.
If you intentionally exceed the set speed, the set speed indicator flashes in the information display.

202

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

DRIVER ALERT
WARNING: The system is designed to aid the driver. It is not intended to replace your attention and judgment. You are still responsible to drive with due care and attention.
WARNING: At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction.
WARNING: Take regular rest breaks if you feel tired. Do not wait for the system to warn you.
WARNING: Certain driving styles may result in the system warning you even if you are not feeling tired.
WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.
WARNING: The system will not operate if the sensor cannot track the road lane markings.

WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
WARNING: The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.
The system is designed to alert you if it calculates that you are becoming drowsy or if your driving deteriorates.
The system calculates your alertness level based upon your driving behavior in relation to the lane markings and other factors when the vehicle speed is greater than approximately 40 mph (65 km/h).
Driver Alert System Warnings
The warning system has two stages:
1. A temporary warning is issued to advise you to take a rest. This message only appears for a short time.
2. If you do not rest and the system continues to detect that your driving deteriorates, it issues a further warning. This remains in the information display until you cancel it.
Note: The system does not warn you if the vehicle speed falls below approximately 40 mph (65 km/h).

203
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Driver Alert System Display

To view the driver alert system status, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Settings Information Driver Alert

Press the menu button. Press the OK button. Press the OK button.

Your calculated alertness level is shown by six steps as a colored bar. The bar travels from right to left as your calculated alertness level decreases.

E249476
Your calculated alertness level is good.

E249477
Your calculated alertness level is low. You should stop your vehicle and take a rest as soon as it is safe to do so.
Your calculated alertness level shows in gray if:
· The sensor cannot track the road lane markings.
· The vehicle speed is less than approximately 40 mph (65 km/h).

Switching Driver Alert On or Off

To switch driver alert on or off, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Driver Alert

Press the OK button.

Note: The system remains on or off depending on how it was last set.

204
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Resetting Driver Alert You can reset the system by:
Driver Alert System Messages

· Switching the ignition off and on when your vehicle is stationary.
· Opening and closing the driver door when your vehicle is stationary.

Message

Action

Driver Alert Warning Rest Displays when we recommend that you take a break due to

Suggested

low alertness levels.

Driver Alert Warning Rest Displays when you must take a break due to low alertness

Now

levels.

LANE KEEPING SYSTEM
WARNING: The system is designed to aid the driver. It is not intended to replace your attention and judgment. You are still responsible to drive with due care and attention.
WARNING: At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system may not function if the sensor is blocked.
WARNING: The sensor may incorrectly track lane markings as other structures or objects. This can result in a false or missed warning.
WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.

WARNING: Large contrasts in outside lighting can limit sensor performance.
WARNING: The system will not operate if the sensor cannot track the road lane markings.
WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.
WARNING: The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by us.
The system is designed to alert you by providing a temporary steering torque input or steering wheel vibration when it detects an unintended lane departure. The system detects and tracks the road lane markings using a camera mounted behind the interior mirror. The system only operates when the vehicle speed is greater than approximately 40 mph (65 km/h). You can view the system status in the instrument cluster.
Note: The system works when the camera can detect at least one lane marking.

205

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

The system may not correctly operate in any of the following conditions:
· The system does not detect at least one lane marking.
· You switch the direction indicator on.
· You apply direct steering, accelerate fast or brake hard.
· The vehicle speed is less than 40 mph (65 km/h).
· The anti-lock brake, stability control or traction control system activates.
· Narrow lane width.
The system may not correct lane positioning in any of the following conditions:
· High winds.
· Uneven road surfaces.
· Heavy or uneven loads.
· Incorrect tire pressure.

Switching Lane Keeping System On or Off
E249486 Press the button on the steering wheel stalk.
Lane Keeping System Settings
The system has different settings that you can view or adjust using the information display.
Note: The system remembers the last setting when you start your vehicle. If the system detects a MyKey, the mode is set to alert.
Alert Mode
Provides a steering wheel vibration when the system detects an unintended lane departure.

Intensity Setting

To adjust the steering wheel vibration intensity setting, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Lane Keeping System Press the OK button.

Intensity

Press the OK button. Press the toggle button upward or downward to choose your required setting. Press the OK button.

Note: This setting does not affect the aid mode.

Note: The system remembers the last setting when you start your vehicle.

206
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Sensitivity Setting

To adjust how quickly the system alerts you, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Lane Keeping System Press the OK button.

Sensitivity

Press the OK button. Press the toggle button upward or downward to choose your required setting. Press the OK button.

Aid Mode
Provides a temporary steering torque input toward the lane center when the system detects an unintended lane departure.
Note: When aid mode is on and the system does not detect any steering activity for a short period of time, for example lightly holding the steering wheel, the system alerts you to put your hands on the steering wheel.
Alert and Aid Mode
Provides a temporary steering torque input toward the lane center when the system detects an unintended lane departure. If your vehicle continues drifting out of the lane, the steering wheel vibrates.

E165517
A Alert mode. B Aid mode. Note: The diagram illustrates general zone coverage. It does not provide exact zone parameters.

To change between the lane keeping system modes, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Lane Keeping System Press the OK button.

Mode

Press the OK button. Press the toggle button upward or downward to choose your required setting. Press the OK button.

207
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Lane Keeping System Display
E249549
When the system is off, the system indicator or the lane markings do not display. Alert Mode

Gray. Green. White. Red. An indicator flashes.
Aid Mode

System Status Unavailable. Available.
Warning provided.

E249550
When you switch the system on, an indicator appears in the instrument cluster and a graphic showing the lane markings displays.
When the system is on, the color of the lane markings and the system indicator change to indicate the system status.

E249551
If you switch aid mode on, arrows also display with the lane markings.
Lane Keeping System Warning Lamps and Indicators
Lane Keeping Alert Indicator It illuminates when you switch the system on.
Lane Keeping Aid Warning Lamp It illuminates when the system
E251020 activates.

208
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Lane Keeping System Messages

Message
Lane Keeping Sys. Malfunction Service Required

Action
The system has detected a fault that requires service. Have your vehicle checked as soon as possible.

BLIND SPOT INFORMATION SYSTEM
WARNING: Do not use the blind spot information system as a replacement for using the interior and exterior mirrors or looking over your shoulder before changing lanes. The blind spot information system is not a replacement for careful driving.
WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray. Always drive with due care and attention. Failure to take care may result in a crash.
E255695

The system is designed to detect vehicles that may have entered the blind spot zone. The detection area is on both sides of your vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the rear bumper. The detection area extends to approximately 59 ft (18 m) beyond the rear bumper when the vehicle speed is greater than 30 mph (48 km/h) to alert you of faster approaching vehicles.
Note: The system does not prevent contact with other vehicles. It is not designed to detect parked vehicles, pedestrians, animals or other infrastructures.
Using the Blind Spot Information System
Vehicles with Automatic Transmission
The system turns on when all of the following occur:
· You start your vehicle.
· You shift into drive (D).
· The vehicle speed is greater than 6 mph (10 km/h).
Note: The system does not operate in park (P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the following occur:
· You start your vehicle.
· The vehicle speed is greater than 6 mph (10 km/h).

209
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Note: The system does not operate in reverse (R). System Lights and Messages
E142442
When the system detects a vehicle, an alert indicator illuminates in the exterior mirror on the side the approaching vehicle is coming from. If you turn the direction indicator on for that side of your vehicle, the alert indicator flashes. Note: The system may not alert you if a vehicle quickly passes through the detection zone. Blocked Sensors

Note: Blocked sensors could affect system performance.
If the sensors become blocked, a message may appear in the information display. See Information Messages (page 94). The alert indicators remain illuminated but the system does not alert you.
System Errors
If the system detects a fault, a warning lamp illuminates and a message displays. See Information Messages (page 94).
Switching the System On and Off
You can switch the system off using the information display. See General Information (page 92). When you switch the system off, a warning lamp illuminates and a message displays. When you switch the system on or off, the alert indicators flash twice.
Note: The system remembers the last setting when you start your vehicle.
Note: The system may not correctly operate when towing a trailer. For vehicles with a trailer tow module and tow bar approved by us, the system turns off when you attach a trailer. For vehicles with an aftermarket trailer tow module or tow bar, we recommend that you switch the system off when you attach a trailer.
To permanently switch the system off, contact an authorized dealer.

E205199
The sensors are behind the rear bumper on both sides of your vehicle.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.
Note: Do not cover the sensors with bumper stickers, repair compound or other objects.

210
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

CROSS TRAFFIC ALERT
WARNING: Do not use the cross traffic alert system as a replacement for using the interior and exterior mirrors or looking over your shoulder before reversing out of a parking space. The cross traffic alert system is not a replacement for careful driving.
WARNING: The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray. Always drive with due care and attention. Failure to take care may result in a crash.

Cross Traffic Alert is designed to warn you of vehicles approaching from the sides when the transmission is in reverse (R).
Using the System
Cross Traffic Alert turns on when you start the engine and you shift into reverse (R). Once shifted out of reverse (R), Cross Traffic Alert turns off.
Note: Cross Traffic Alert only functions while your transmission is in reverse (R).
Cross Traffic Alert is designed to detect vehicles that approach with a speed up to 37 mph (60 km/h). Coverage decreases when the sensors are partially, mostly or fully obstructed. Reversing slowly helps increase the coverage area and effectiveness.

E142440
In this first example, the left sensor is only partially obstructed; zone coverage to the right is nearly maximized.
211
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

E142441
Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited.
System Lights, Messages and Audible Alerts

The Cross Traffic Alert illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. Cross Traffic Alert also sounds an audible alert and a message appears in the information display indicating a vehicle is coming from the right or left. Cross Traffic Alert works with the reverse sensing system that sounds its own series of tones. See Rear Parking Aid (page 179).

E142442
E225619
212
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

The system uses radar sensors that are located behind the bumper fascia on each side of your vehicle. Do not allow mud, snow or bumper stickers to obstruct these areas, this can cause degraded system performance. See Blind Spot Information System (page 209). If the Blind Spot Information System is blocked, Cross Traffic Alert is also blocked. A corresponding message appears in the information display as soon as you shift the transmission into reverse (R).
System Limitations
Cross Traffic Alert has its limitations; situations such as severe weather conditions or debris build-up on the sensor area may limit vehicle detection.
The following are other situations that may limit the Cross Traffic Alert performance:
· Adjacently parked vehicles or objects obstructing the sensors.
· Approaching vehicles passing at speeds greater than 37 mph (60 km/h).
· Driving in reverse faster than 7 mph (12 km/h).
· Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a factory equipped trailer tow module and it is towing a trailer, the sensors will automatically turn the Cross Traffic Alert off. If your vehicle has a tow bar but no factory equipped trailer tow module, it is recommended to turn the Cross Traffic Alert off manually. Operating Cross Traffic Alert with a trailer attached will cause poor Cross Traffic Alert performance.

There may be certain instances when there is a false alert by the Cross Traffic Alert system that illuminates the alert indicator with no vehicle in the coverage zone. Some amount of false alerts are normal; they are temporary and self-correct.
System Errors
If Cross Traffic Alert senses a problem with the left or right sensor a message will appear in the information display. See Information Messages (page 94).
Switching the System Off and On
You can temporarily switch Cross Traffic Alert off in the information display. See General Information (page 92). When you switch Cross Traffic Alert off, you will not receive alerts and the information display will display a system off message.
Note: The Cross Traffic Alert switches on whenever the ignition is switched on and ready to provide appropriate alerts when the transmission is in reverse (R). Cross Traffic Alert will not remember the last selected on or off setting.
You can also have Cross Traffic Alert switched off permanently at an authorized dealer. Once switched off permanently, the system can only be switched back on at an authorized dealer.
ECO MODE
Principle of Operation
The system is designed to monitor certain driving characteristics to help you drive more efficiently. See Economical Driving (page 238).
Note: The efficiency levels do not result in a defined fuel consumption figure. See Fuel Consumption (page 157).

213
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Note: The system only indicates the efficiency level for the current trip. The system resets each time you switch the ignition on.
Eco Mode System Display
You can view the instantaneous efficiency level or the trip summary in the information display.

Instantaneous Efficiency Level
The display ring increases as the instantaneous efficiency level increases and illuminates when it reaches maximum efficiency. The level continuously updates to indicate the efficiency level for the current trip.

To view the instantaneous efficiency level, use the information display controls on the steering wheel to select the following:

Menu Item MyView Eco Coach

Press the menu button. Press the OK button.

Action

Trip Summary
The calculated trip summary is shown as three colored bars. The bars travel from left to right as the calculated efficiency levels increase. The bars indicate the average efficiency level for acceleration, deceleration and speed during the total distance traveled by your vehicle for the current trip.

To view the trip summary, use the information display controls on the steering wheel to select the following:

Menu Item MyView Eco Coach

Action Press the menu button. Press the OK button. Press it again to view the trip summary.

214
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

STEERING
Electric Power Steering
WARNING: The electric power steering system has diagnostic checks that continuously monitor the system. If a fault is detected, a message displays in the information display. Stop your vehicle as soon as it is safe to do so. Switch the ignition off. After at least 10 seconds, switch the ignition on and watch the information display for a steering system warning message. If a steering system warning message returns, have the system checked by an authorized dealer.
WARNING: If the system detects an error, you may not feel a difference in the steering, however a serious condition may exist. Obtain immediate service from an authorized dealer, failure to do so may result in loss of steering control.
Your vehicle has an electric power steering system. There is no fluid reservoir. No maintenance is required.
If your vehicle loses electrical power while you are driving, electric power steering assistance is lost. The steering system still operates and you can steer your vehicle manually. Manually steering your vehicle requires more effort.
Extreme continuous steering may increase the effort required for you to steer your vehicle. This increased effort prevents overheating and permanent damage to the steering system. You do not lose the ability to steer your vehicle manually. Typical steering and driving maneuvers allow the system to cool and return to normal operation.

Steering Tips
If the steering wanders or pulls, check for: · Correct tire pressures. · Uneven tire wear. · Loose or worn suspension
components. · Loose or worn steering components. · Improper vehicle alignment.
Note: A high crown in the road or high crosswinds may also make the steering seem to wander or pull.
Adaptive Learning
The electronic power steering system adaptive learning helps correct road irregularities and improves overall handling and steering feel. It communicates with the brake system to help operate advanced stability control and accident avoidance systems. Additionally, whenever the battery is disconnected or a new battery installed, you must drive your vehicle a short distance before the system relearns the strategy and reactivates all systems.
PRE-COLLISION ASSIST
WARNING: You are responsible for controlling your vehicle at all times. The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: The system does not operate during hard acceleration or steering. Failure to take care may lead to a crash or personal injury.

215
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

WARNING: The system may fail or operate with reduced function during cold and severe weather conditions. Snow, ice, rain, spray and fog can adversely affect the system. Keep the front camera and radar free of snow and ice. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.
WARNING: The system may not operate properly if your vehicle has a non-Ford windshield. Do not carry out windshield repairs in the area around the sensor.
WARNING: In situations where the vehicle camera has limited detection capability, this may reduce system performance. These situations include but are not limited to direct or low sunlight, vehicles at night without tail lights, unconventional vehicle types, pedestrians with complex backgrounds, running pedestrians, partly obscured pedestrians, or pedestrians that the system cannot distinguish from a group. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.

WARNING: The Pre-Collision Assist system with brake support cannot help prevent all collisions. Do not rely on this system to replace your judgment and the need to maintain correct distance and speed.
The pre-collision assist system is active when your vehicle reaches a speed greater than approximately 3 mph (5 km/h). Pedestrian detection is active at speeds up to 50 mph (80 km/h).
Note: The system is not designed to detect animals.
Note: The system is not designed to detect vehicles or cyclists that are traveling in a different direction.
E156130
If your vehicle is rapidly approaching a stationary vehicle, a vehicle or cyclist traveling in the same direction as yours, or a pedestrian within your driving path, the system is designed to provide three levels of functionality.

Level of Functionality

Description

Alert

When activated, a warning lamp flashes and an audible warning sounds.

Brake support

The system is designed to help reduce the impact speed by preparing the brakes for rapid braking. The system does not automatically apply the brakes. If you press the brake pedal, the system could apply additional braking up to maximum
braking force, even if you lightly press the brake pedal.

Active braking - vehicles The system is designed to apply the brakes if it detects a

without adaptive cruise crash is imminent. This may help reduce impact or avoid the

control

crash.

216
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Level of Functionality

Description

The system is active at speeds up to 80 mph (130 km/h).

Active braking - vehicles The system is designed to apply the brakes if it detects a

with adaptive cruise

crash is imminent. This may help reduce impact or avoid the

control

crash.

To switch active braking on or off, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Pre-Collision Assist

Press the OK button.

Active Braking

Press the OK button.

Distance Alert
A warning lamp illuminates if the distance to the vehicle ahead is small.

Note: The warning lamp does not illuminate if cruise control or adaptive cruise control is active.

Distance Alert Sensitivity Settings

To adjust the distance alert sensitivity settings, use the information display controls on the steering wheel to select the following:

Menu Item Driver Assist. Pre-Collision Assist Alert Sensitivity

Action
Press the menu button.
Press the OK button.
Press the OK button. Press the toggle button upward or downward to choose your required setting. Press the OK button.

Distance Indication
A graphical indication displays the time gap to vehicles ahead of you traveling in the same direction.

Note: The graphic does not display if you switch on cruise control or adaptive cruise control.

217
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

Vehicle Speed
62 mph (100 km/h)

System Sensit- Distance Indic-

ivity

ator Color

Normal.

Gray.

Yellow.

Red.

Distance Gap

Time Gap

Greater than Greater than 0.9

82.0 ft (25 m) .

seconds.

55.8­82.0 ft (17­25 m)

0.6-0.9 seconds.

Less than

Less than 0.6

55.8 ft (17 m).

seconds.

Switching Distance Indication On or Off

To switch distance indication on or off, use the information display controls on the steering wheel to select the following:

Menu Item

Action

Driver Assist.

Press the menu button.

Pre-Collision Assist

Press the OK button.

Distance Indication

Press the OK button.

Pre-Collision Assist System Sensors
Vehicles without Adaptive Cruise Control

Note: Do not clean the sensors with sharp objects.
Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts.
Blocked sensors could affect system accuracy. A message may appear in the information display.
Vehicles with Adaptive Cruise Control

E243054
The camera is mounted behind the interior mirror.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.

E243054

218

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

The camera is mounted behind the interior mirror.

Note: Do not clean the sensors with sharp objects.
Note: If your vehicle sustains damage leaving the sensors misaligned, this may cause inaccurate measurements or false alerts.
Blocked sensors could affect system accuracy. A message may appear in the information display.

Pre-Collision Assist Warning Lamp

E244279
The radar sensor is behind the front grille below the license plate.
Note: Keep the sensors free from snow, ice and large accumulations of dirt.

It illuminates if your vehicle rapidly approaches another vehicle, to warn you of the risk of a crash with the vehicle in front of you.
It could illuminate red if the distance to the vehicle ahead is small.
It illuminates amber when you switch the system off.

Pre-Collision Assist Information Messages

Message

Action

Pre-Collision Assist Not The system has malfunctioned. Have your vehicle checked

Available

as soon as possible.

Pre-Collision Assist Not The sensors are dirty. Clean the sensors. If the message Available Sensor Blocked continues to appear, have your vehicle checked as soon as
possible.

219
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Aids

The following table lists possible causes and actions for when a blocked sensor message may display.

Cause

Action

The surface of the radar in the radiator grille Clean the radiator grille in front of the radar

is dirty or obstructed.

or remove any obstruction.

The surface of the radar is clean but the message remains in the display.

Wait for a short period of time. It may take several minutes for the system to detect that there is no obstruction.

Heavy rain, spray, snow, or fog is interfering The system is temporarily disabled. The

with the radar signals.

system should reactivate after a short

period of time when the weather conditions

improve.

The radar is misaligned.

Have your vehicle checked as soon as possible.

The windshield in front of the camera is dirty or obstructed.

Clean the outside of the windshield in front of the camera.

The windshield in front of the camera is clean but the message remains in the display.

Wait for a short period of time. It may take several minutes for the camera to detect that there is no obstruction.

Excessive heat around the camera.

Wait for a short period of time. The message should clear when the temperature around the camera decreases.

220
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

LUGGAGE ANCHOR POINTS

REAR UNDER FLOOR STORAGE
Passenger Compartment Floor (If
Equipped)

E167350
Variant
Transit Courier Transit Connect

Maximum Load Value
785 lb (357 kg)
900 lb (408 kg)

E78097
The under floor storage compartment is located behind the front passenger seat.
Adjustable Load Floor (If Equipped)

E142446
221
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

Vehicles with the standard size spare tire can adjust the load floor to two positions. The front of the load floor can be placed either on (for high position) or below (for low position) the ledges behind the rear seats. The rear of the load floor always sits on the two small shelves located on the liftgate trim.
CARGO NETS
Installing the Net (If Equipped)

1 1

WARNING: Always attach and tighten the net to the luggage anchor points and do not put more than 22 lb (10 kg) of cargo behind the net and above the seat back. Otherwise, the net could fail and cargo could become a projectile, which could cause serious injury.
WARNING: Do not allow people to ride in the third row seating positions when the cargo net is installed behind the second row. Failure to do so may limit egress from the vehicle in an emergency.

2
2
E171017
1. Push the ends of the upper bar toward each other and insert them into the retainers in the roof. Push the bar forward into the narrow section of the retainers.

222
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

E167370
2. Attach the net to the luggage anchor points. See Luggage Anchor Points (page 221).

E167371
3. Tighten the straps.

223
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

Removing the Net
E167372
1. Release the straps. 2. Remove the net from the luggage
anchor points. 3. Remove the upper bars.
ROOF RACKS AND LOAD CARRIERS
WARNING: Read and follow the manufacturer's instructions when you are fitting a roof rack. Failure to take care may lead to a crash or personal injury.
WARNING: When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra

precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.

For correct roof rack system function, you must place loads directly on crossbars fitted to the roof rack side rails. When using the roof rack system, we recommend you use Ford genuine accessory crossbars designed specifically for your vehicle.
Make sure that you securely fasten the load. Check the tightness of the load before driving and at each fuel stop.
Note: If you use a roof rack, the fuel consumption of your vehicle will be higher and you may experience different driving characteristics.
Note: Never place loads directly on the roof panel.
Maximum Load Weights

Do not exceed the following maximum roof rack load weights.

Variant

Maximum Load lb (kg)*

Wagon - short wheel base with panoramic roof panel

132 (60)

Wagon - short wheel base with metal roof panel

165 (75)

Wagon - long wheel base

165 (75)

Van

165 (75)

*Evenly distribute the load on the roof rack.

224

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

LOAD LIMIT
Vehicle Loading - with and without a Trailer
This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle provides maximum return of vehicle design performance. Before you load your vehicle, become familiar with the following terms for determining your vehicle's weight rating, with or without a trailer, from the vehicle's Tire and Loading Information label or Safety Compliance Certification label.

Tire and Loading Label Information Example:

Payload

E198719

PAYLOAD

E143816

225
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

Payload is the combined weight of cargo and passengers that your vehicle is carrying. The maximum payload for your vehicle appears on the Tire and Loading label. The label is either on the B-pillar or the edge of the driver door. Vehicles exported outside the US and Canada may not have a tire and loading label. Look for "The combined weight of occupants and cargo should never exceed XXX kg OR XXX lb" for maximum payload. The payload listed on the Tire and Loading Information label is the maximum payload for your vehicle as built by the assembly plant. If you install any additional equipment on your vehicle, you must determine the new payload. Subtract the weight of the equipment from the payload listed on the Tire and Loading label. When towing, trailer tongue weight or king pin weight is also part of payload.
WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

GAWR (Gross Axle Weight Rating)
GAWR is the maximum allowable weight that a single axle (front or rear) can carry. These numbers are on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.
The total load on each axle must never exceed its Gross Axle Weight Rating.
GVWR (Gross Vehicle Weight Rating)
GVWR is the maximum allowable weight of the fully loaded vehicle. This includes all options, equipment, passengers and cargo. It appears on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.
The gross vehicle weight must never exceed the Gross Vehicle Weight Rating.

226

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

Safety Compliance Certification Label Example:
E198828
WARNING: Exceeding the Safety Compliance Certification label vehicle weight limits can adversely affect the performance and handling of your vehicle, cause vehicle damage and can result in the loss of control of your vehicle, serious personal injury or death.
Maximum Loaded Trailer Weight
Maximum loaded trailer weight is the highest possible weight of a fully loaded trailer the vehicle can tow. Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information.
GCWR (Gross Combined Weight Rating)
GCWR is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing

vehicle's braking system is rated for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle.
The gross combined weight must never exceed the Gross Combined Weight Rating.
Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer.
WARNING: Do not exceed the GVWR or the GAWR specified on the certification label.
WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower your vehicle's GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

227

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

WARNING: Exceeding any vehicle weight rating can adversely affect the performance and handling of your vehicle, cause vehicle damage and can result in the loss of control of your vehicle, serious personal injury or death.
Steps for determining the correct load limit:
1. Locate the statement "The combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle's placard.
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb.
4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the "XXX" amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)

5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.
Helpful examples for calculating the available amount of cargo and luggage load capacity
Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220 pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kilograms - (5 x 99 kilograms) (5 x 13.5 kilograms) = 635 - 495 67.5 = 72.5 kilograms.

228
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Load Carrying

Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be:1400 - (2 x 220) - (9 x 100) = 1400 - 440 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the front or the rear gross axle weight rating specified for your vehicle on the Safety Compliance Certification label.
Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles
WARNING: When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle.

229
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

TOWING A TRAILER
WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
WARNING: Do not exceed the GVWR or the GAWR specified on the certification label.
Note: See Recommended Towing Weights (page 231).
Your vehicle may have electrical items, such as fuses or relays, related to towing. See Fuses (page 254).
Your vehicle's load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle or trailer.
Towing a trailer places an extra load on your vehicle's engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.

Load Placement
To help minimize how trailer movement affects your vehicle when driving:
· Load the heaviest items closest to the trailer floor.
· Load the heaviest items centered between the left and right side trailer tires.
· Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.
· Select a ball mount with the correct rise or drop and load capacity. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.
When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in another chapter of this manual. See Load Limit (page 225).
You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.

230

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

RV & Trailer Towing Guide Online Website http://www.fleet.ford.com/towing-guides/

TRAILER SWAY CONTROL
If the trailer begins to sway the stability control warning lamp flashes in the information display. The system applies the brakes to the individual wheels and reduces engine torque to aid vehicle stability.
Stop your vehicle as soon as it is safe to do so. Check the vertical weight on the tow ball and trailer load distribution. See Capacities and Specifications (page 327). See Load Carrying (page 221).
Note: This feature does not prevent trailer sway, but reduces it once it begins.
Note: This feature cannot stop all trailers from swaying.
Note: In some cases, if your vehicle speed is too high, the system may turn on multiple times, gradually reducing your vehicle speed.
RECOMMENDED TOWING WEIGHTS
Your vehicle may tow a trailer. The maximum loaded trailer weight must be less than or equal to the maximum loaded trailer weight listed for your vehicle configuration on the following chart.
Do not exceed the maximum loaded trailer weight for your vehicle configuration listed in the chart below.

Note: Make sure you take the trailer frontal area into consideration, do not exceed 20 feet² (1.86 meters²). Towing a trailer that exceeds this frontal area reduces the performance and fuel economy of your vehicle when towing. Select a trailer that has a rounded front and an aerodynamic design.
Note: For high altitude operation, reduce the gross combined weight by 2% per 1,000 ft (300 m) starting at the 1,000 ft (300 m) elevation point.
Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum loaded trailer weights listed may be limited to this specified weight, as the vehicle's electrical system may not include the wiring connector needed to activate electric trailer brakes.

231

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

Calculating the Maximum Loaded Trailer Weight
1. Start with the gross combined weight rating for your vehicle. See the following chart.
2. Subtract all of the following that apply to your vehicle:
· Vehicle curb weight
· Hitch hardware weight including: draw bar, tow ball, locks and weight distributing hardware
· Driver and any passengers weight
· Payload, cargo or luggage weight
· Aftermarket equipment weight.

3. This equals the maximum loaded trailer weight for this combination.
Note: Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight.
Note: Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure.

Powertrain
1.5L SWB Van vehicles sold in the United States 1.5L SWB Wagon 1.5L LWB Van vehicles sold in the United States 1.5L LWB Van vehicles sold in Canada 1.5L LWB Wagon

Maximum GCWR - lb (kg)
6,061 (2,749)

Maximum Loaded Trailer Weight - lb
(kg) *
2,000 (907)

6,210 (2,817) 6,171 (2,799)

2,000 (907) 2,000 (907)

6,131 (2,781)

2,000 (907)

6,499 (2,948)

2,000 (907)

232
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

Powertrain

Maximum GCWR - lb (kg)

2.0L SWB Van vehicles sold in the United States

5,939 (2,694)

2.0L LWB Van vehicles sold in the United States

6,041 (2,740)

2.0L LWB Van vehicles sold in Canada

6,001 (2,722)

2.0L LWB Wagon

6,380 (2,894)

2.5L SWB Van vehicles sold in the United States

5,930 (2,690)

2.5L LWB Van vehicles sold in the United States

6,041 (2,740)

2.5L LWB Van vehicles sold in Canada

5,990 (2,717)

2.5L LWB Wagon

6,369 (2,889)

*Calculated with SAE J2807 method.

Maximum Loaded Trailer Weight - lb
(kg) * 2,000 (907)
2,000 (907)
2,000 (907)
2,000 (907) 2,000 (907)
2,000 (907)
2,000 (907)
2,000 (907)

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing: · Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600 kilometers). · Consult your local motor vehicle laws for towing a trailer.

· See the instructions included with towing accessories for the correct installation and adjustment specifications.
· Service your vehicle more frequently if you tow a trailer. See Scheduled Maintenance (page 416).
· If you use a rental trailer, follow the rental agency's instructions.

233
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

Another chapter of this manual contains load specification terms found on the tire label and Safety Compliance label and instructions on calculating your vehicle's load. See Load Limit (page 225).
Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight.
Trailer Towing Connector

E168683
When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions.
Note: You cannot use a seven-pin trailer wiring connector for your vehicle and the trailer lighting equipment.

Color Yellow White Green
Brown

Function Left turn signal and stop lamp Ground (-) Right turn signal and stop lamp Running lights

Hitches
WARNING: Do not tow a trailer that exceeds the maximum limit of the towing equipment. This could result in vehicle structural damage, loss of vehicle control and personal injury.
Do not use a hitch that either clamps onto the bumper or attaches to the axle.
Distribute the trailer load so that between 10% and 15% of the total trailer weight is on the tongue.
The hitch rating on the trailer hitch label is the maximum possible trailer rating. To find the maximum trailer weight allowed for your vehicle See Recommended Towing Weights (page 231). Further information is available in the RV and Trailer Towing Guide. See an authorized dealer.
Safety Chains
Always connect the safety chains to the hook retainers of your vehicle hitch.
To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.
Note: Never attach safety chains to the bumper.
Trailer Brakes
WARNING: Do not connect a trailer's hydraulic brake system directly to your vehicle's brake system. Your vehicle may not have enough braking power and your chances of having a crash greatly increase.

234
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them correctly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations.
The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating.
Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds (680 kilograms) when loaded.
Trailer Lamps
WARNING: Never connect any trailer lamp wiring to the vehicle's tail lamp wiring; this may damage the electrical system resulting in fire. Contact an authorized dealer as soon as possible for assistance in correct trailer tow wiring installation. Additional electrical equipment may be required.
Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard warning flashers are working.
Before Towing a Trailer
Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.
When Towing a Trailer
· Do not drive faster than 70 mph (113 km/h) during the first 500 miles (800 kilometers).
· Do not make full-throttle starts.

· Check the trailer hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles (80 kilometers).
· When stopped in congested or heavy traffic during hot weather, place the transmission selector lever in position P to aid engine and transmission cooling and to help A/C performance.
· Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades.
· When driving down a long or steep hill, if your vehicle is fitted with a SelectShift Automatic® Transmission, use a low gear, See Automatic Transmission (page 169). Do not apply the brakes continuously, as they may overheat and become less effective.
· If the transmission is fitted with Grade Assist or a Towing feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.
· If your vehicle has AdvanceTrac with RSC and a heavily loaded trailer is on tow, the system may turn on while taking corners. This is normal. Taking corners at slower speeds can reduce this tendency.

235

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

· Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.
· Avoid parking on a grade. However, if you must park on a grade:
· Turn the steering wheel to point your vehicle tires away from traffic flow.
· Set the vehicle parking brake.
· Place the transmission selector lever in position P.
· Place wheel chocks in front and back of the trailer wheels. (Chocks not included with vehicle.)
Launching or Retrieving a Boat or Personal Watercraft
Note: Disconnect the trailer wiring connector before the trailer enters the water.
Note: Reconnect the trailer wiring connector after the trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
· Do not allow the static water level to rise above the bottom edge of the rear bumper.
· Do not allow waves to break higher than 6 inches (15 centimeters) above the bottom edge of the rear bumper.
Note: Exceeding these limits may allow water to enter your vehicle or its components, affecting driveability, emissions and reliability. The vehicle warranty may not cover component damage caused by water entry.
Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required.

TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed incorrectly, or by any other means, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

236

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Towing

You can tow your vehicle from the front with wheel lift equipment to raise the front wheels off the ground. We recommend that you place the rear wheels on a dolly to prevent damage to the rear of your vehicle.
You can tow your vehicle from the rear with wheel lift equipment.
Note: You must place the front wheels on a dolly to prevent damage to the transmission.
TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being towed.
If your vehicle is disabled and you have no access to a tow dolly, car-hauling trailer or a flatbed transport vehicle, it can only be flat-towed with all wheels on the ground under the following conditions: · Your vehicle is facing forward so that
it is towed in a forward direction. · The transmission selector lever is
placed in position N. If the transmission gear shift lever cannot be moved to position N, it may need to be overridden. See Automatic Transmission (page 169). · Maximum speed is 35 mph (56 km/h). · Maximum distance is 50 mi (80 km).
Drive off slowly and smoothly without jerking the vehicle you are towing.
You must only use the towing eye that was delivered with your vehicle. See Towing Points (page 245).

Tow ropes or rigid towing bars must be placed on the same side. For example; right hand rear towing point to right hand front towing point.
You must use a tow rope or rigid towing bar that is of the correct strength for the weight of the towing vehicle and the vehicle that is being towed.
The weight of the vehicle that is being towed must not exceed the weight of the towing vehicle.
Recreational Vehicle Towing
Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 108).
Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome. We designed these guidelines to prevent damage to your transmission.
Front-wheel drive vehicles CANNOT be flat-towed (all wheels on the ground), as transmission damage may occur. You can tow your vehicle with the front wheels off the ground by using a tow dolly. If you are using a tow dolly, follow the instructions specified by the equipment provider.

237

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Hints

BREAKING-IN
You need to break in new tires for approximately 300 mi (480 km). During this time, your vehicle may exhibit some unusual driving characteristics.
Avoid driving too fast during the first 1,000 mi (1,600 km). Vary your speed frequently and change up through the gears early. Do not labor the engine.
Do not tow during the first 1,000 mi (1,600 km).
REDUCED ENGINE PERFORMANCE
WARNING: If you continue to drive your vehicle when the engine is overheating, the engine could stop without warning. Failure to follow this instruction could result in the loss of control of your vehicle.
If the engine coolant temperature gauge needle moves to the upper limit position, the engine is overheating. See Gauges (page 87).
You must only drive your vehicle for a short distance if the engine overheats. The distance you can travel depends on ambient temperature, vehicle load and terrain. The engine continues to operate with limited power for a short period of time.
If the engine temperature continues to rise, the fuel supply to the engine reduces. The air conditioning switches off and the engine cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do so.

2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See Engine Coolant Check (page 268).
5. Have your vehicle checked as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things such as how you drive, the conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel economy:
· Accelerate and slow down in a smooth, moderate fashion.
· Drive at steady speeds.
· Anticipate stops; slowing down may eliminate the need to stop.
· Combine errands and minimize stop-and-go driving (When running errands, go to the furthest destination first and then work your way back home).
· Close the windows for high-speed driving.
· Drive at reasonable speeds.
· Keep the tires properly inflated and use only the recommended size.
· Use the recommended engine oil.
· Perform all regularly scheduled maintenance.
There are also some things you may want to avoid doing because they reduce your fuel economy:
· Avoid sudden or hard accelerations.
· Avoid revving the engine before turning off the car.
· Avoid long idle periods.

238

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Hints

· Do not warm up your vehicle on cold mornings.
· Reduce the use of air conditioning and heat.
· Avoid using speed control in hilly terrain.
· Do not rest your foot on the brake pedal while driving.
· Avoid carrying unnecessary weight. · Avoid adding particular accessories to
your vehicle (e.g. bug deflectors, rollbars/light bars, running boards, ski racks). · Avoid driving with the wheels out of alignment.
COLD WEATHER PRECAUTIONS
The functional operation of some components and systems can be affected at temperatures below -13°F (-25°C).
DRIVING THROUGH WATER

E266447
When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so:
· Lightly press the brake pedal to dry the brakes and to check that they work.
· Check that the horn works. · Check that the exterior lights work. · Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS

WARNING: Do not drive through flowing or deep water as you may lose control of your vehicle.
Note: Driving through standing water can cause vehicle damage.
Note: Engine damage can occur if water enters the air filter.
Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the front rocker area of your vehicle.

WARNING: Use a floor mat designed to fit the footwell of your vehicle that does not obstruct the pedal area. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.

239
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Driving Hints
WARNING: Secure the floor mat to both retention devices so that it cannot slip out of position and interfere with the pedals. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Do not place additional floor mats or any other covering on top of the original floor mats. This could result in the floor mat interfering with the operation of the pedals. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Always make sure that objects cannot fall into the driver foot well while your vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.
E142666
To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. To remove the floor mat, reverse the installation procedure. Note: Regularly check the floor mats to make sure they are secure.
240
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty.
The service is available:
· 24 hours a day, seven days a week.
· For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.
Roadside Assistance covers:
· A flat tire change with a good spare (except vehicles supplied with a tire inflation kit).
· Battery jump start.
· Lock-out assistance (key replacement cost is the customer's responsibility).
· Fuel delivery -- independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (8 L) of gasoline or 5 gal (20 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
· Winch out -- available within 100 ft (30 m) of a paved or county maintained road, no recoveries.

· Towing -- independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).
· Roadside Assistance includes up to $200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services.
Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment.
United States vehicle customers who require Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States vehicle customers call 1-800-241-3673. Customers need to submit their original receipts.

241
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

Vehicles Sold in Canada: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company of Canada, Limited offers a complimentary roadside assistance program. This program is eligible within Canada or the continental United States.
This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle.
Canadian customers who require roadside assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your wallet for quick reference.
In Canada, this card is found in the Warranty Guide in the glove compartment of your vehicle.
Vehicles Sold in Canada: Roadside Assistance Program Coverage
The service is available 24 hours a day, seven days a week.
Canadian roadside coverage and benefits may differ from the U.S. coverage.
If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.
HAZARD FLASHERS
Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.

The hazard warning button is located on the instrument panel. Use it when your vehicle is creating a safety hazard for other motorists.
· Press the button to turn on the hazard warning function, and the front and rear direction indicators will flash.
· Press the button again to turn them off.
FUEL SHUTOFF
WARNING: Failure to inspect and if necessary repair fuel leaks after a crash may increase the risk of fire and serious injury. We recommend that the fuel system be inspected by an authorized dealer after any crash.
In the event of a moderate to severe crash, your vehicle is fitted with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off.
Should the engine turn off after a crash, you may restart the engine by carrying out the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position III.
3. Switch the ignition off.
4. Switch the ignition on again to re-enable the fuel pump.
Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer.

242

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

Keyless Starting (If Equipped)
1. Without applying the brake pedal, press and release the button once.
2. Press the brake pedal, and then press and release the button once.
3. Without applying the brake pedal, press and release the button once.
4. Press the brake pedal, and then press and hold the button until the engine starts.
Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer.
JUMP STARTING THE VEHICLE
WARNING: The gases around the battery can explode if exposed to flames, sparks or lit cigarettes. An explosion could result in personal injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
WARNING: Use only an adequate-sized cable with insulated clamps.
Note: Do not disconnect the battery from your vehicle's electrical system.

Preparing Your Vehicle
Note: Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.
Note: Use only a 12-volt supply to start your vehicle.
Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system.
Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch, and switch off all accessories.
Connecting the Jumper Cables
WARNING: Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.
Note: In the illustration, the bottom vehicle represents the booster vehicle.

243
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

1

3

4

2

E130431

E142664
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a ground connection point if available.

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. After starting the disabled vehicle, run both vehicle engines for an additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse order that they were connected.

244
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

4
1 2
3
E142665
1. Remove the jumper cable from the ground metal surface or connecting point, if available.
2. Remove the jumper cable on the negative (-) terminal of the booster vehicle's battery.
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle's battery.
After starting your vehicle and removing the jumper cables, allow it to idle for several minutes so the battery can recharge.

POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners. The horn and lamps will turn off when: · The hazard control button is pressed · The panic button (if equipped) is
pressed on the remote entry transmitter · Your vehicle runs out of power
TOWING POINTS Front Towing Point
WARNING: Make sure that the towing eye is fully tightened. Failure to follow this instruction could result in personal injury.
WARNING: You must switch the ignition on when your vehicle is being towed.
E165018
1. Carefully remove the cover. 2. Install the towing eye.

245

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Roadside Emergencies

Note: It has a left-hand thread. Turn it counterclockwise to install it.
Rear Towing Point
WARNING: Make sure that the towing eye is fully tightened. Failure to follow this instruction could result in personal injury.

E165020
The towing eye is in the luggage compartment on the left-hand side.
Note: You must carry the towing eye in your vehicle at all times.

E165019
1. Carefully remove the cover. 2. Install the towing eye. Note: It has a left-hand thread. Turn it counterclockwise to install it.
Towing Eye Location

E265227
246
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford.
Away From Home
If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952)
Additional information and resources are available online:

Website
www.owner.ford.com
These are some of the items that can be found online: · U.S. dealer locator by Dealer Name,
City/State or Zip Code. · Owner Manuals. · Maintenance Schedules. · Recalls. · Ford Extended Service Plans. · Ford Genuine Accessories. · Service specials and promotions. In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter @FordServiceCA (English Canada) @FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or
Service Advisor at your selling or servicing authorized dealer.

247

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.
In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center:
· Vehicle Identification Number.
· Your telephone number (home and business).
· The name of the authorized dealer and city where located.
· The vehicle's current odometer reading.
In some states within the United States, you must directly notify Ford in writing before pursuing remedies under your state's warranty laws, and Ford is also allowed a final repair attempt.
Additionally, in some states within the United States, a consumer has the option of submitting a warranty dispute to the BBB Auto Line before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle's applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 mi (29,000 km), whichever occurs first:
1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address:
Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

248

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts ­ mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing.

Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to:
BBB AUTO LINE 3033 Wilson Boulevard, Suite 600 Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

249
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator's award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel or petrol/gas engines or the proper sulfur fuel for diesel engines.
If you cannot find the proper fuel recommended for your vehicle, contact our Customer Relationship Center.
The use of improper fuels in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using improper fuels may also result in difficulty importing your vehicle back into the United States.
If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands and/or Puerto Rico, Central America, the Caribbean, and Israel and the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact the corresponding Ford Customer Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:

250
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

Customer Relationship Center

Phone

Asia Pacific

N/A

Caribbean and Central America

+1 313 594 4857

Ford 80004443673

Lincoln 80004441066

Middle East

UAE 80004441066

Saudi Arabia 8008443673

Mobily and Zain cell phone users in Saudi
800850078

North Africa

N/A

Puerto Rico and U.S. Virgin Islands

+1-800-841-3673

Sub-Saharan Africa +1-313-594-4857

South Korea

+82-02-1600-6003

Fax N/A
-
971 4 3327 266
N/A N/A N/A N/A

E-mail apemcrc@ford.com expcac@ford.com
menacac@ford.com
nafcrc@ford.com prcac@ford.com ssacrc@ford.com infokr1@ford.com or infokr@lincoln.com

If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Global Trade Services by emailing, expcso@ford.com.

If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership's Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.

251
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170 Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.)
Obtaining a French Owner's Manual
French Owner's Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.
REPORTING SAFETY DEFECTS (U.S. ONLY)
E142557
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada and Ford of Canada.

252

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Customer Assistance

Website Website Phone

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motorvehicles.html (English)
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehiculesautomobiles.html (French)
1­800­333­0510

Website Phone

Ford of Canada Contact Information www.ford.ca 1­800­565-3673

253
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

FUSE BOX LOCATIONS Engine Compartment Fuse Box

Passenger Compartment Fuse Box

E272439
The fuse box is in the engine compartment. See Maintenance (page 261).

FUSE SPECIFICATION CHART

E159113
The fuse box is below the glove box.

254
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses
Engine Compartment Fuse Box

E272453

Fuse Location 4
6 7 8 9

Fuse Rating 20 A 25 A 15 A 15 A 15 A 10 A

10

20 A

11

20 A

12

5 A

Protected Component Cooling fan.
Water-in-fuel sensor - diesel. Windshield wipers. Windshield wipers.
Rear window washer pump. Rear cargo door unlock. Liftgate unlock.
Rear floor console auxiliary power point. Floor console auxiliary power point. Rain sensor.

255
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

Fuse Location 13 16 17 19 20 21 22 25 26 27 28 29 31 32 33 34 35 37 38 39 40 41

Fuse Rating 20 A 20 A 15 A 10 A 20 A 20 A 5 A 20 A 20 A 15 A 15 A 50 A 20 A 10 A 30 A 40 A 50 A 10 A 10 A 20 A 40 A 60 A

42

40 A

43

15 A

44

5 A

45

30 A

Protected Component Rear window wiper. Sun shade.
Steering column lock. Left-hand door unlock. Auxiliary power point. Rear auxiliary power points.
USB port. Dosing control unit - diesel. Dosing control unit - diesel. Dosing control unit - diesel. Transmission control module - diesel.
Glow plugs - diesel. Right-hand low beam.
Stoplamp switch. Driver power seat. Direct current/alternating current inverter. Glow plugs - diesel. Modified vehicle connection. Data link connector. Fuel-operated parking heater. Rear blower motor. Anti-lock brake system. Electronic stability control. Modified vehicle connection. Status lamp - taxi.
Headlamps. Right-hand rear door module.

256

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

Fuse Location 46 47 48 49 50 51

Fuse Rating 40 A 40 A 20 A 20 A 5 A 30 A

52

40 A

53

10 A

55

5 A

56

5 A

57

10 A

58

10 A

60

20 A

61

15 A

62

20 A

63

10 A

64

5 A

65

5 A

66

5 A

67

20 A

68

20 A

69

15 A

70

20 A

Protected Component
Body control module. Trailer tow module. Heated seats. Left-hand low beam. Sun shade.
Anti-lock brake system. Electronic stability control. Right-hand heated windshield element.
Air conditioning clutch. Transmission control module.
Anti-lock brake system. Electronic stability control. Modified vehicle connection. Powertrain control module. Modified vehicle connection. Blind spot information system. Front parking aid camera.
Rear view camera. Body control module. Modified vehicle connection.
Headlamp leveling. Electronic power assist steering.
Dosing control unit - diesel. Glow plugs - diesel.
Powetrain control module - diesel. Powertrain control module. Powertrain control module. Powertrain control module. Powertrain control module.

257
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

Fuse Location 73 79 80 81 82 83 84 85 86 87 89 90

Fuse Rating 5 A 10 A 5 A 20 A 40 A 5 A 60 A 30 A 20 A 60 A 40 A 25 A

Protected Component Mass air flow and intake air temperature sensor.
Heated exterior mirrors. Modified vehicle connection.
Horn. Left-hand heated windshield element.
Windshield heated washer jets. Cooling fan. Fuel pump.
Starter motor. Glow plug module - diesel.
Blower motor. Heated rear window.

Passenger Compartment Fuse Box

E249945
258
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

Fuse Location 1 2

Fuse Rating 5 A 5 A

3

10 A

4

10 A

5

20 A

6

10 A

7

30 A

9

5 A

10

10 A

11

5 A

12

5 A

13

15 A

14

30 A

15

10 A

17

15 A

18

7.5 A

19

7.5 A

20

10 A

21

7.5 A

22

7.5 A

Protected Component
Restraints control module.
In-vehicle temperature and humidity sensor. Rear blower motor.
Parking assist control module.
Ignition switch. Push button ignition switch.
Central locking system.
Direct current inverter. Driver door lock.
Power exterior mirror switch.
Driver door control.
Auto-dimming interior mirror. Front parking aid camera.
Passenger airbag deactivation indicator.
Restraints control module.
Telematics control unit module.
Anti-theft alarm.
Unlock.
Passenger door control.
Battery energy control module.
Voice control. Information and entertainment display.
Compact disc player.
Wireless accessory charging module.
Battery back-up sounder.
Security horn.
Climate control.
Data link connector.

259
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Fuses

Fuse Location Fuse Rating

23

20 A

25

30 A

CHANGING A FUSE General Information

Protected Component Instrument cluster. Audio unit. Power windows.
Fuse Types

WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
E217331
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Passenger Compartment Fuse Box 1. Fold back the carpet under the glove
compartment. 2. Carefully remove the cover.

E267379
A B C D E F G H

Micro 2. Micro 3. Maxi. Mini. M Case. J Case. J Case Low Profile. Slotted M Case.

260
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle.
If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.
Precautions
· Do not work on a hot engine.
· Make sure that nothing gets caught in moving parts.
· Do not work on a vehicle with the engine running in an enclosed space, unless you are sure you have enough ventilation.
· Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels.

Working with the Engine On
WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. 1. Set the parking brake and shift the
transmission to park (P). 2. Block the wheels.
OPENING AND CLOSING THE HOOD Opening the Hood
E164919
1. Open the front door. 2. Pull the hood release handle.

261
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

E164920
3. Move the catch to the left.

E87786
4. Open the hood and support it with the support rod.
Closing the Hood
1. Remove the support rod from the catch and secure correctly.
2. Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches (20 centimeters to 30 centimeters).
Note: Make sure the hood is fully closed.

UNDER HOOD OVERVIEW - 1.5L DURATORQ-TDCI DIESEL

262
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

A

B

C

D

E

F

H
E163401
A Engine coolant reservoir*: See Engine Coolant Check (page 268).
B Engine oil filler cap*: See Engine Oil Dipstick (page 265).
C Engine oil dipstick*: See Engine Oil Dipstick (page 265).
D Brake and clutch fluid reservoir*: See Brake Fluid Check (page 272).

G
E Battery: See Changing the 12V Battery (page 273).
F Engine compartment fuse box: See Fuses (page 254).
G Air cleaner: No maintenance necessary.
H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 273).
* The filler caps and the engine oil dipstick are colored for easy identification.

UNDER HOOD OVERVIEW - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL

263
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

A

B

C

DE F

G

H

E255260
A Engine coolant reservoir. See Engine Coolant Check (page 268).
B Engine oil dipstick. See Engine Oil Dipstick (page 266).
C Engine oil filler cap. See Engine Oil Check (page 266).
D Brake fluid reservoir. See Brake Fluid Check (page 272).

E Battery. See Changing the 12V Battery (page 273).
F Engine compartment fuse box. See Fuse Box Locations (page 254).
G Air filter. See Changing the Engine Air Filter (page 283).
H Windshield and rear window washer reservoir. See Washer Fluid Check (page 273).

UNDER HOOD OVERVIEW - 2.5L

264
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

A

BC

D

E

F

H
E166456
A Engine coolant reservoir*: See Engine Coolant Check (page 268).
B Engine oil filler cap*: See Engine Oil Check (page 266).
C Engine oil dipstick*: See Engine Oil Check (page 266).
D Brake fluid reservoir*: See Brake Fluid Check (page 272).
E Battery: See Changing the 12V Battery (page 273).
F Engine compartment fuse box: See Fuses (page 254).
G Air cleaner: See Changing the Engine Air Filter (page 283).
H Windshield and rear window washer fluid reservoir: See Washer Fluid Check (page 273).
* The filler caps and the engine oil dipstick are colored for easy identification.

G

ENGINE OIL DIPSTICK - 1.5L DURATORQ-TDCI DIESEL

A

B

E140423
A B

Minimum. Maximum.

265
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

ENGINE OIL DIPSTICK - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL/2.5L

E250320
A B C

Minimum. Nominal. Maximum.

ENGINE OIL CHECK

5. Open the hood. See Opening and Closing the Hood (page 261).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See Under Hood Overview (page 262).
7. Replace the dipstick and remove it again to check the oil level.
8. Make sure that the oil level is between the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately.
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the engine is running.
Note: If the oil level is between the maximum and minimum marks, the oil level is acceptable. Do not add oil.
Note: The oil consumption of new engines reaches its normal level after approximately 3,000 mi (5,000 km).
Adding Engine Oil

WARNING: Do not work on a hot engine.
To check the engine oil level consistently and accurately, do the following:
1. Make sure the parking brake is on. Make sure the transmission is in park (P) or neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil pan. Checking the engine oil level too soon after you switch the engine off may result in an inaccurate reading.

WARNING: Do not add engine oil when the engine is hot. Failure to follow this instruction could result in personal injury.
WARNING: Do not remove the filler cap when the engine is running.
Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by the vehicle Warranty.

266

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Note: Make sure you install the oil filler cap correctly.
Note: Soak up any spillage with an absorbent cloth immediately.

E142732
Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Committee (ILSAC).
To top up the engine oil level do the following:
1. Clean the area surrounding the engine oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 262). Turn it counterclockwise and remove it.
3. Add engine oil that meets Ford specifications. See Capacities and Specifications (page 340). You may have to use a funnel to pour the engine oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong resistance.
Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage.

OIL CHANGE INDICATOR RESET
Only reset the system after changing the engine oil and oil filter.
Resetting the Oil Life Monitoring System
1. Switch the ignition on. Do not start the engine.
2. Fully press the accelerator and brake pedals at the same time.
3. Keep the accelerator and brake pedals fully pressed.
4. After three seconds, a message appears confirming that the reset is in progress.
5. After 25 seconds, a message appears confirming that the reset is complete.
6. Release the accelerator and brake pedals.
7. Switch the ignition off.
ENGINE COOLING FAN GASOLINE
WARNING: Keep your hands and clothing clear of the engine cooling fan.
Under certain conditions, the engine cooling fan may continue to run for several minutes after you switch your vehicle off.

267
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

ENGINE COOLING FAN DIESEL
WARNING: Keep your hands and clothing clear of the engine cooling fan.
Under certain conditions, the engine cooling fan may continue to run for several minutes after you switch your vehicle off. This could happen in low ambient temperatures and independent of the engine coolant temperature, for example short journeys or low coolant temperature. See Diesel Particulate Filter (page 163).
ENGINE COOLANT CHECK
WARNING: Do not remove the coolant reservoir cap when the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
WARNING: Do not put coolant in the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the windshield.
WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure. Steam and hot liquid can come out forcefully when you loosen the cap slightly.
WARNING: Do not add coolant further than the MAX mark.

When the engine is cold, check the concentration and level of the coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 416).
Note: Make sure that the coolant level is between the MIN and MAX marks on the coolant reservoir.
Note: Coolant expands when it is hot. The level may extend beyond the MAX mark.
Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -29°F (-34°C) and -35°F (-37°C). Coolant concentration should be checked using a refractometer. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentration.
Adding Coolant
WARNING: Do not add engine coolant when the engine is hot. Failure to follow this instruction could result in personal injury.
WARNING: Do not remove the coolant reservoir cap when the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
Note: Automotive fluids are not interchangeable. Take care not to put engine coolant in the windshield washer fluid reservoir or windshield washer fluid in the engine coolant reservoir.

268

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Note: Do not use stop leak pellets, cooling system sealants, or non-specified additives as they can cause damage to the engine cooling or heating systems. Resulting component damage may not be covered by the vehicle Warranty.
It is very important to use prediluted coolant approved to the correct specification in order to avoid plugging the small passageways in the engine cooling system. Do not mix different colors or types of coolant in your vehicle. Mixing of engine coolants or using an incorrect coolant may harm the engine or cooling system components and may not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available, use the approved concentrated coolant diluting it to 50/50 with distilled water. Using water that has not been deionised may contribute to deposit formation, corrosion and plugging of the small cooling system passageways.
Note: Coolants marketed for all makes and models may not be approved to our specifications and may cause damage to the cooling system. Resulting component damage may not be covered by the vehicle Warranty.
If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification.
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong resistance.

5. Check the coolant level in the coolant reservoir the next few times you drive your vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of engine coolant per month, have your vehicle checked as soon as possible. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage.
Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced.
In case of emergency, you can add a large amount of water without engine coolant in order to reach a vehicle service location. In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as possible.
Water alone, without engine coolant, can cause engine damage from corrosion, overheating or freezing.
Do not use the following as a coolant substitute:
· Alcohol.
· Methanol.
· Brine.
· Any coolant mixed with alcohol or methanol antifreeze.
Alcohol and other liquids can cause engine damage from overheating or freezing.

269

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the coolant.
Recycled Coolant
We do not recommend the use of recycled coolant as an approved recycling process is not yet available.
Dispose of used engine coolant in an appropriate manner. Follow your community's regulations and standards for recycling and disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
· It may be necessary to increase the coolant concentration above 50%.
· A coolant concentration of 60% provides improved freeze point protection. Coolant concentrations above 60% decrease the overheat protection characteristics of the coolant and may cause engine damage.
If you drive in extremely hot climates:
· You can decrease the coolant concentration to 40%.
· Coolant concentrations below 40% decrease the freeze and corrosion protection characteristics of the coolant and may cause engine damage.
Vehicles driven year-round in non-extreme climates should use prediluted coolant for optimum cooling system and engine protection.

Coolant Change
At specific mileage intervals, as listed in the scheduled maintenance information, the coolant should be changed. Add prediluted coolant approved to the correct specification.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily drive your vehicle before any incremental component damage occurs. The fail-safe distance depends on ambient temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the coolant temperature gauge moves toward the red zone:
A warning lamp illuminates and a message may appear in the information display.
If the engine reaches a preset over-temperature condition, the engine automatically switches to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine.
When this occurs, your vehicle still operates, however:
· Engine power is limited.
· The air conditioning system turns off.
Continued operation increases the engine temperature, causing the engine to completely shut down. Your steering and braking effort increases in this situation.
When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.

270
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use during emergencies only. Operate your vehicle in fail-safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, your vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.
WARNING: Do not remove the coolant reservoir cap when the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.
Your vehicle has limited engine power when in the fail-safe mode, drive your vehicle with caution. Your vehicle does not maintain high-speed operation and the engine may operate poorly.
Remember that the engine is capable of automatically shutting down to prevent engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that you contact your roadside assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.

4. Check the coolant level. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.
Note: Driving your vehicle without repair increases the chance of engine damage.
Engine Coolant Temperature Management (If Equipped)
WARNING: To reduce the risk of crash and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the coolant temperature reduces.
If you tow a trailer with your vehicle, the engine may temporarily reach a higher temperature during severe operating conditions, for example ascending a long or steep grade in high ambient temperatures.
At this time, you may notice the coolant temperature gauge moves toward the red zone and a message may appear in the information display.
You may notice a reduction in vehicle speed caused by reduced engine power in order to manage the engine coolant temperature. Your vehicle may enter this mode if certain high-temperature and high-load conditions take place. The amount of speed reduction depends on vehicle loading, grade and ambient temperature. If this occurs, there is no need to stop your vehicle. You can continue to drive.

271
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

The air conditioning may automatically turn on and off during severe operating conditions to protect the engine from overheating. When the coolant temperature decreases to the normal operating temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully into the red zone, or if the coolant temperature warning or service engine soon messages appear in your information display, do the following:
1. Stop your vehicle as soon as it is safe to do so. Fully apply the parking brake, shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle returns to the normal position. After several minutes, if the temperature does not drop, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION FLUID CHECK
The automatic transmission does not have a transmission fluid dipstick.
Have an authorized dealer check and change the transmission fluid at the correct service interval. See Scheduled Maintenance (page 416). Your transmission does not consume fluid. However, if the transmission slips, shifts slowly or if you notice a sign of leaking fluid, contact an authorized dealer.

Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.
BRAKE FLUID CHECK
WARNING: Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death.
WARNING: Only use brake fluid from a sealed container. Contamination with dirt, water, petroleum products or other materials may result in brake system damage or failure. Failure to adhere to this warning could result in the loss of vehicle control, serious personal injury or death.
WARNING: Do not allow the fluid to touch your skin or eyes. If this happens, rinse the affected areas immediately with plenty of water and contact your physician.
WARNING: A fluid level between the MAX and MIN lines is within the normal operating range and there is no need to add fluid. A fluid level not in the normal operating range could compromise the performance of the system. Have your vehicle checked immediately.

272
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

CHANGING THE 12V BATTERY

E170684
To avoid fluid contamination, the reservoir cap must remain in place and fully tight, unless you are adding fluid.
Only use fluid that meets Ford specifications.
WASHER FLUID CHECK
When adding fluid, use a mixture of washer fluid and water to help prevent freezing in cold weather and improve the cleaning capability. For information on fluid dilution, refer to the product instructions. We recommend that you only use high quality washer fluid.
Note: The reservoir supplies the front and rear washer systems.

WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.
WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.
Your vehicle has a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service.
Note: If your vehicle's battery has a cover or shield, make sure it is reinstalled after the battery has been cleaned or replaced.

273

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Note: See an authorized dealer for low voltage battery access, testing, or replacement.
When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle.
To ensure proper operation of the battery management system (BMS), do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post. A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect system operation.
Note: If a person adds electrical or electronic accessories or components to the vehicle, the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle.
For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.
When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle.
Because your vehicle's engine is electronically-controlled by a computer, some engine control settings are maintained by power from the low voltage battery. Some engine computer settings, like the idle trim and fuel trim strategy,

optimize the driveability and performance of the engine. Some other computer settings, like the clock and radio station presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine is warming up, complete the following: Reset the clock. See Audio System (page 352). Reset the power windows bounce-back feature. See Windows and Mirrors (page 83). Reset the radio station presets. See Audio System (page 352).
6. Allow the engine to idle for at least one minute. If the engine turns off, press the accelerator pedal to start the engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one minute by pressing on the accelerator pedal.
9. Drive the vehicle at least 12 mi (20 km) to completely relearn the idle and fuel trim strategy.
Note: If you do not allow the engine to relearn the idle and fuel trim strategy, the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy.

274

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority about recycling old batteries.
CHECKING THE WIPER BLADES

Note: Do not hold the wiper blade when moving the wiper arm to the service position.
Note: You cannot manually move the wiper arms to the service position when you switch the ignition on.
Note: You can use the service position to provide easier access to the wiper blades for freeing them from snow and ice.

3

E142463
Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.
CHANGING THE FRONT WIPER BLADES
1. Switch the ignition off.
E162532
2. Manually move the wiper arms to the service position. The windshield wipers return to the starting position when you switch the ignition on.

3

E257938

4

3. Lift the wiper arm and then press the wiper blade locking buttons together.
Note: Do not hold the wiper blade when lifting the wiper arm.
4. Slightly rotate the wiper blade.
5. Remove the wiper blade.
Note: Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached.
6. To install, reverse the removal procedure.
Note: Make sure that the wiper blade locks into place.

CHANGING THE REAR WIPER BLADES - VEHICLES WITH: MANUAL LIFTGATE
1. Lift the wiper arm. Note: Do not hold the wiper blade when lifting the wiper arm.

275

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

3

3

2
E130060
2. Slightly rotate the wiper blade. 3. Remove the wiper blade. Note: Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached. 4. To install, reverse the removal
procedure. Note: Make sure that the wiper blade locks into place.
CHANGING THE REAR WIPER BLADES - VEHICLES WITH: REAR CARGO DOORS
1. Lift the wiper arm. Note: Do not hold the wiper blade to lift the wiper arm.

2
E130060
2. Slightly rotate the wiper blade. 3. Remove the wiper blade. Note: Make sure that the wiper arm does not spring back against the glass when the wiper blade is not attached. 4. To install, reverse the removal
procedure. Note: Make sure that the wiper blade locks into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash, have the aim of the headlamp beam checked by an authorized dealer.

276
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance
Headlamp Aiming Target

E142592
A B
C D

8 ft (2.4 m) Ground to the center of the headlamp low beam bulb 25 ft (7.6 m) Horizontal reference line

Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground approximately 25 ft (7.6 m) from a wall or screen.
2. Measure the distance from the ground to the center of the headlamp low beam bulb and mark an 8 ft (2.4 m) long horizontal reference line on the wall or screen at this height.

E199411
Note: There may be an identifying mark on the lens to help you locate the center of the bulb.
Note: To see a clearer light pattern while adjusting one headlamp, you may want to block the light from the other headlamp.
3. Switch on the low beam headlamps and open the hood.

E142465
4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the beam pattern. If the top edge of the flat zone of high intensity light is not on the horizontal reference line, adjust the aim of the headlamp beam.
277
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

E164485
5. Locate the vertical adjuster on each headlamp. Use a suitable tool, for example a screwdriver or hexagonal socket, to turn the adjuster clockwise or counterclockwise to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.
6. Close the hood and switch off the lamps.
Horizontal Aim Adjustment
The horizontal aim of the headlamp beam on your vehicle is not adjustable.
CHANGING A BULB

WARNING: Bulbs can become hot, let the bulb cool down before removing it. Failure to do so could result in personal injury.

The following instructions describe how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated.
You must fit bulbs of the correct specification. See Bulb Specification Chart (page 350).
Note: We recommended that you see an authorized dealer to change the headlamp bulbs if your vehicle is fitted with air conditioning. Some bulbs are difficult to access.
Headlamp
Remove the covers to gain access to the bulbs.

AB

CD

E171011
A B
C D

Side marker Headlamp low beam and side lamp Headlamp high beam Direction indicator

WARNING: Switch the lamps and the ignition off. Failure to do so could result in serious personal injury.

278

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Side Marker

1

2

3

Direction Indicator
1

E171012
1. Remove the cover. 2. Remove the bulb holder by pulling it
straight out. 3. Remove the bulb from the bulb holder
by pulling it straight out.
Side Lamp
1 34

E165475
1. Turn the bulb holder counterclockwise and remove it.
Note: You cannot separate the bulb from the bulb holder.
Headlamp Low Beam
1

E171075
1. Remove the cover. 2. Remove headlamp low beam bulb. 3. Remove the side lamp bulb holder by
pulling it straight out. 4. Remove the bulb from the bulb holder
by pulling it straight out.

2
3
E171013
1. Remove the cover. 2. Turn the bulb holder counterclockwise
and remove it. 3. Remove the bulb by pulling it straight
out. Note: Do not touch the glass of the bulb.

279
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Headlamp High Beam
1

Maintenance
2

2 3

3
E171014
1. Remove the cover. 2. Turn the bulb holder counterclockwise
and remove it. Note: Do not touch the glass of the bulb.
Side Direction Indicator

E165496
2. Hold the bulb holder and turn the lamp counterclockwise and remove it.
3. Remove the bulb by pulling it straight out.
Front Fog Lamps

1 2

E165495
1. Turn the lamp clockwise and remove it.

1
E71062
1. Disconnect the electrical connector. 2. Turn the bulb holder counterclockwise
and remove it. Note: Do not touch the glass of the bulb. Note: You cannot separate the bulb from the bulb holder.

280

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Rear Lamps
E165484
1. Remove the screws.
23

Maintenance

Central High Mounted Brake Lamp

These are not serviceable items, see an authorized dealer if they fail.

License Plate Lamp

These are not serviceable items, see an

1

authorized dealer if they fail.

Interior Lamps

Front Interior Lamp

2

3

1
E99452
1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise
and remove it.

E165485
2. Turn the bulb holders counterclockwise to remove them.
3. Remove the bulbs by pulling them straight out.

3
E73939
3. Remove the bulb by pulling it straight out.

281

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

Front Interior LED Lamps

Cargo Area Lamp

E125092
Note: If your vehicle has LED lamps these are not serviceable items, see an authorized dealer if they fail.
Reading Lamps
2

E163429
1. Pry off the lamp cover.
2

3

1
E99453
1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise
and remove it. 3. Remove the bulb by pulling it straight
out.

3
E166153
2. Remove the cover. 3. Remove the bulb.

282
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

CHANGING THE ENGINE AIR FILTER - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL, 1.5L DURATORQ-TDCI DIESEL
WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
Change the air filter element at the correct service interval. See Scheduled Maintenance (page 416).
Use the correct specification air filter element. See Motorcraft Parts (page 330).
Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty.

2

1

1

4. Wipe any dirt or debris from the air filter housing and cover to make sure no dirt gets in the engine and that you have a good seal.
5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover.
6. Install the air filter housing cover. 7. Install the screws to secure the air filter
housing cover to the air filter housing.
CHANGING THE ENGINE AIR FILTER - 2.5L
WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
Change the air filter element at the correct service interval. See Scheduled Maintenance (page 416).
Use the correct specification air filter element. See Motorcraft Parts (page 332).
Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty.

E269615
1. Release the clamps that secure the air filter cover to the housing.
2. Carefully lift the air filter housing cover. 3. Remove the air filter element from the
air filter housing.
283

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance

DRIVE BELT ROUTING - 1.5L

x2

DURATORQ-TDCI DIESEL

E255262

E167022
1. Release the clips that secure the air filter cover to the housing.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the air filter housing.
4. Wipe any dirt or debris from the air filter housing and cover to make sure no dirt gets in the engine and that you have a good seal.
5. Install a new air filter element.
6. Install the air filter housing cover. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if it is not properly seated.
7. Engage the clips to secure the air filter housing cover to the air filter housing.

DRIVE BELT ROUTING - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL
A
B
E255261
A The generator and water pump drive belt is on the first pulley closest to the engine.
B The air conditioning drive belt is on the second pulley furthest from the engine.

284
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Maintenance
DRIVE BELT ROUTING - 2.5L A
B
E161383
A The generator drive belt is on the first pulley closest to the engine.
B The air conditioning drive belt is on the second pulley furthest from the engine.
285
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

CLEANING PRODUCTS

For best results, use the following products or products of equivalent quality:

Materials

Name
Motorcraft® Bug and Tar Remover (U.S.) Motorcraft® Bug and Tar Remover / Dissolvant de goudron et éliminateur d'insectes Motorcraft® (Canada) ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner (U.S.) Motorcraft® Custom Bright Metal Cleaner / Nettoyant pour métal brillant Motorcraft® (Canada) ZC-15 (U.S. & Canada)
Motorcraft® Detail Wash (U.S.) Motorcraft® Detail Wash / Shampooing superfin Motorcraft® (Canada) ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser (U.S.) (Canada) ZC-20 (U.S.)
(U.S.) Motorcraft® Engine Shampoo / Shampooing pour moteur Motorcraft® (Canada) CXC-66-A (Canada)
(U.S.) Motorcraft® Multi-Purpose Cleaner / Nettoyant multi-usage Motorcraft® (Canada) CXC-101 (Canada)
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motorcraft® (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner (U.S.)

Specification -
ESR-M5B194-B ESR-M14P4-A ESR-M14P3-A
WSS-M14P19-A
-

286
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

Name
Motorcraft® Professional Strength Carpet & Upholstery Cleaner / Nettoyant professionnel pour sellerie et moquette Motorcraft® (Canada) ZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover (U.S.) (Canada) ZC-14 (U.S.)
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.) Motorcraft® Premium Glass Cleaner / Nettoie-vitres de qualité supérieure Motorcraft® (Canada) ZC-23 (U.S.) CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner (U.S.) Motorcraft® Wheel and Tire Cleaner / Nettoyant pour roues et pneus Motorcraft® (Canada) ZC-37-A (U.S. & Canada)

Specification
ESR-M14P5-A
-

CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash.
· Never use strong household detergents or soap, for example dish washing or laundry liquid. These products can discolor and spot painted surfaces.
· Never wash your vehicle when it is hot to the touch, or during strong or direct sunlight.
· Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting.
· Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle's paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover.

· Remove any exterior accessories, for example antennas, before entering a car wash.
· When filling with AdBlue®, remove any residue on painted surfaces immediately.
Note: Suntan lotions and insect repellents can damage painted surfaces. If these substances come in contact with your vehicle, wash the affected area as soon as possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses or use abrasives, alcoholic solvents or chemical solvents to clean them.
Note: Do not wipe the headlamps when they are dry.

287
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

Exterior Chrome Parts
· Apply a high quality-cleaning product to bumpers and other chrome parts. Follow the manufacturer's instructions. We recommend Motorcraft Custom Bright Metal Cleaner.
· Do not apply the cleaning product to hot surfaces. Do not leave the cleaning product on chrome surfaces longer than the time recommended.
· Using non-recommended cleaners can result in severe and permanent cosmetic damage.
Note: Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface.
Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred however, pressure washing may be used under the following conditions:
· Do not use water pressure higher than 2,000 psi (14,000 kPa).
· Do not use water hotter than 179°F (82°C).
· Use a spray with a 40° wide spray angle pattern.
· Keep the nozzle at a 12 in (305 mm) distance and 90° angle to your vehicle's surface.
Note: Holding the pressure washer nozzle at an angle to the vehicle's surface may damage graphics and cause the edges to peel away from the vehicle's surface.

Underbody
Regularly clean the underside of your vehicle using water. Keep body and door drain holes free of debris or foreign material.
Under Hood
For removing black rubber marks from under the hood we recommend Motorcraft Wheel and Tire Cleaner or Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your car's paint from the elements. We recommend that you wash and wax the painted surface once or twice a year.
When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.
· Use a quality wax that does not contain abrasives.
· Follow the manufacturer's instructions to apply and remove the wax.
· Apply a small amount of wax in a back-and-forth motion, not in circles.
· Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time. · Roof racks. · Bumpers. · Grained door handles. · Side moldings. · Mirror housings. · Windshield cowl area.
· Do not apply wax to glass areas. · After waxing, your car's paint should
feel smooth, and be free of streaks and smudges.

288

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

CLEANING THE WINDOWS AND WIPER BLADES
Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance.
To clean the windshield and wiper blades:
· Clean the windshield with a non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately.
· For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water.
· Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
Note: Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

Note: We recommend distilled water when cleaning.
Fabric, Carpets, Cloth Seats, Headliners and Floor Mats
Note: Avoid soaking any surface. Do not use excessive amounts of water to clean the vehicle interior.
Note: To avoid spots or discoloration, clean the entire surface.
To clean: · Remove dust and loose dirt with a
vacuum cleaner or brush. · Wipe the surface with a soft, damp
cloth and a mild soap and water solution. Dry the area with a clean, soft cloth. · If a ring forms on the fabric after spot cleaning, clean the entire area immediately, but do not soak or the ring will set.
Seatbelts
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle's seatbelts, as these actions may weaken the belt webbing.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.
Note: Do not use abrasives, or chemical solvents to clean them.
Note: Do not allow moisture to penetrate the seatbelt retractor mechanism.
Cleaning may safely be carried out using mild soap and water. Let them dry naturally, away from artificial heat.

289

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

Leather Interior (If Equipped)
Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.
Suede Micro Fiber Fabric (If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean the entire surface.
Do not use the following products:
· Leather care products.
· Household cleaners.
· Alcoholic solutions.
· Spot removers.
· Shoe polish.
To clean:
· Remove dust and loose dirt with a vacuum cleaner.
· Wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
· If a ring forms on the fabric after spot cleaning, clean the entire area immediately, but do not soak or the ring will set.
Instrument Cluster Screens, LCD Screens and Radio Screens
Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the instrument cluster screens, LCD screens or radio screens. These cleaning products can damage the screens.
Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas.
Do not spray any liquid directly onto the screens.

Do not use a microfiber cloth to clean the bezel around the display screens as it could damage the surface.
Rear Windows
Note: Do not use any abrasive materials to clean the interior of the rear windows.
Note: Do not install stickers or labels to the interior of the rear windows.
Storage Compartments, Cup Holders and Ashtrays
To clean: · Take out any removable inserts. · Wipe the surface with a soft, damp
cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.
Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. See Cleaning Leather Seats (page 291).
Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas.

290

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

· Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.
· Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
· Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces.
· Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages.
If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area.

6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.
For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
For cleaning and removing stains such as dye transfer, use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors.
Note: Test any cleaner or stain remover on an inconspicuous area.
You should: · Remove dust and loose dirt with a
vacuum cleaner. · Clean and treat spills and stains as
soon as possible.
Do not use the following products as these may damage the leather: · Oil and petroleum or silicone-based
leather conditioners. · Household cleaners. · Alcohol solutions. · Solvents or cleaners intended
specifically for rubber, vinyl and plastics.

291

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

REPAIRING MINOR PAINT DAMAGE
You should repair paintwork damage caused by stones from the road or minor scratches as soon as possible. A choice of products are available from an authorized dealer.
Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips.
Always read and follow the manufacturer's instructions before using the products.
CLEANING THE WHEELS
1. Regularly clean them with a wheel cleaner. We recommend that you use Ford approved wheel cleaner if available.
2. Remove dirt and brake dust with a sponge.
3. Remove tar and grease with a bug and tar remover. We recommend that you use Ford approved bug and tar remover if available.
4. Thoroughly rinse the wheels with water after cleaning.
If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This reduces the risk of corrosion of the brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage wheel rims and covers.
Note: Using non-recommended cleaners, harsh cleaning products, chrome wheel cleaners or abrasive materials could damage wheel rims and covers.

VEHICLE STORAGE
If you plan on storing your vehicle for 30 days or more, read the following maintenance recommendations to make sure your vehicle stays in good operating condition.
We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions, long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components.
General
· Store all vehicles in a dry, ventilated place.
· Protect from sunlight, if possible.
· If vehicles are stored outside, they require regular maintenance to protect against rust and damage.
Body
· Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders.
· Periodically wash your vehicle if it is stored in exposed locations.
· Touch-up exposed or primed metal to prevent rust.
· Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle.
· Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil.
· Cover interior trim to prevent fading.
· Keep all rubber parts free from oil and solvents.

292

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care

Engine
· Change the engine oil and filter prior to storage because used engine oil contains contaminates which may cause engine damage.
· Start the engine every 15 days for a minimum of 15 minutes. Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature.
· With your foot on the brake, shift through all the gears while the engine is running.
· We recommend that you change the engine oil before you use your vehicle again.
Fuel system
· Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle.
Cooling system
· Protect against freezing temperatures.
· When removing your vehicle from storage, check coolant fluid level. Confirm that there are no cooling system leaks and that fluid is at the recommended level.
Battery
· Check and recharge as necessary. Keep connections clean.
· If storing your vehicle for more than 30 days without recharging the battery, we recommend that you disconnect the battery cables to maintain battery charge for quick starting.
Note: It is necessary to reset memory features if battery cables are disconnected.

Brakes
· Make sure the brakes and parking brake release fully.
Tires
· Maintain recommended air pressure.
Miscellaneous
· Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust.
· Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of storage, do the following:
· Wash your vehicle to remove any dirt or grease film build-up on window surfaces.
· Check windshield wipers for any deterioration.
· Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests.
· Check the exhaust for any foreign material that may have collected during storage.
· Check tire pressures and set tire inflation per the Tire Label.
· Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up.
· Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
· If you remove the battery, clean the battery cable ends and check for damage.

293

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Vehicle Care
Contact an authorized dealer if you have any concerns or issues.
294
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

GENERAL INFORMATION
Notice to Utility Vehicle, Van and Truck Owners
WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must avoid sharp turns and abrupt maneuvers, drive at safe speeds for the conditions, keep tires properly inflated, never overload or improperly load your vehicle, and make sure every passenger is properly restrained.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. All occupants must wear seat belts. Children and infants must use appropriate restraints to minimize the risk of injury or ejection.

How Your Vehicle Differs from Other Vehicles
Sport-utility vehicles, vans and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be:

E145299
E145298
Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
295
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

· Higher - to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components.
· Shorter - to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components. All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase.
· Narrower - to provide greater maneuverability in tight spaces, particularly in off-road use.

TIRE SEALANT AND INFLATOR KIT
WARNING: Do not use the inflator kit on run flat tires. This could cause loss of vehicle control.
WARNING: Depending on the type and extent of tire damage, some tires can only be partially sealed or not sealed at all. Loss of tire pressure can affect vehicle handling, leading to loss of vehicle control.
WARNING: Do not use the kit on a previously damaged tire, for example when it has been driven under inflated. This could cause loss of vehicle control, personal injury or death.
If your vehicle does not have a spare wheel it has a tire sealant and inflator kit. The kit is in the luggage compartment. Only use the kit supplied with your vehicle.
Note: The kit can only temporarily repair one tire puncture with a maximum puncture size of up to 0.24 in (6 mm).

E166373
As a result of the above dimensional differences, sport-utility vehicles, vans and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car.

296
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

A

B

C

D

3. Check for a punctured tire.

Note: Do not remove objects, for example

nails or screws from a punctured tire.

Using the Tire Sealant and Inflator Kit

G

F

E

E257262

A Pressure Gauge. B Sealant bottle access cap. C Warning label. D Power switch. E Sealant bottle. F Tire inflation pipe. G 12 volt DC power point
connector.
Note: Make sure you regularly check the expiry date on the sealant bottle.
If the low tire pressure warning lamp illuminates do the following:
1. Gradually reduce the vehicle speed and stop your vehicle as soon as it is safe to do so.
2. Apply the parking brake and switch the ignition off.

WARNING: Check the sidewall of the tire prior to inflation. If there are any cracks, bumps or similar damage, do not attempt to inflate the tire. This could cause personal injury.
WARNING: Watch the sidewall of the tire when inflating. If any cracks, bumps or similar damage appears, switch the compressor off and let the air out by means of the pressure relief valve. Do not continue driving with this tire. This could cause loss of vehicle control.
WARNING: Do not stand directly beside the tire while the compressor is operating. This could cause personal injury if the tire bursts.
WARNING: Do not leave the kit unattended when it is in use. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not keep the compressor operating for more than 10 minutes. This could cause the compressor to malfunction causing serious personal injury.
To temporarily repair a punctured tire, do the following:

297

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

x

E257263
1. Release the tire inflation pipe and the 12 volt DC power point connector from the underside of the compressor.

E256963
3. Remove the sealant bottle cap. Do not pierce or remove the seal.

E257264
2. Turn the sealant bottle access cap counterclockwise and remove it.

E257265
4. Attach the sealant bottle to the compressor. Turn the sealant bottle clockwise until you feel a strong resistance.
Note: Attaching the sealant bottle to the compressor pierces the seal. Do not loosen the bottle as sealant could escape.

298
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

E257006
5. Remove the tire valve dust cap and attach the tire inflation pipe.

E257266
8. Switch the compressor on.

E257022
6. Plug the 12 volt DC power point connector into the 12 volt DC socket. See Auxiliary Power Points (page 131).
7. Start the engine.

E257121
9. Inflate the tire to between 29­44 psi (2­3 bar).
Note: If the tire pressure does not reach 26 psi (1.8 bar) within 10 minutes, the tire could be damaged beyond a temporary repair. Have your vehicle immediately checked. Do not drive your vehicle.
10. When the tire reaches the recommended tire pressure of between 29­44 psi (2­3 bar), switch the compressor and the ignition off.

299
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

11. Disconnect the tire inflation pipe and the 12 volt DC power point connector.
Note: Do not remove the sealant bottle from the compressor.
12. Reinstall the tire valve dust cap.
13. Place the warning label on the steering wheel and correctly stow the kit.

15. After driving between 2­6 mi (3­10 km), stop your vehicle and recheck the tire pressure. See Tire Pressures (page 324).
Note: If the tire pressure has dropped to 26 psi (1.8 bar) or below, the tire could be damaged beyond a temporary repair. Have your vehicle immediately checked. Do not drive your vehicle.
Note: If the tire pressure has dropped but is still above 26 psi (1.8 bar), use the kit to inflate the tire again.
After Using the Tire Sealant and Inflator Kit

E257942
14. Immediately drive your vehicle for 2­6 mi (3­10 km). Do not exceed 50 mph (80 km/h).
E257121

WARNING: If you experience heavy vibrations, unsteady steering behavior or noises while driving, reduce your speed gradually and stop your vehicle as soon as it is safe to do so. Recheck the tire and its pressure. If the tire pressure is less than 18.9 psi (1.3 bar) or if there are any cracks, bumps or similar damage visible, do not continue driving with this tire. This could cause loss of vehicle control.
The kit only provides temporary mobility. Regulations concerning tire repair or replacement after using the kit could differ from country to country. We recommend you consult a tire specialist.
After using the kit:
· Do not drive your vehicle more than 124 mi (200 km) before repairing or replacing the punctured tire.
· Inform all other users of your vehicle that a tire was sealed using the kit. Make them aware of the special driving conditions that must be observed.

300
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

· Regularly check the tire pressure until the sealed tire is repaired or replaced by a tire specialist. Before the tire is removed from the rim, you must inform the tire specialist that the tire contains sealant.
· Take the kit to an authorized dealer to have the sealant bottle and the tire inflation pipe replaced.
TIRE CARE
Information About Uniform Tire Quality Grading
E142542
Tire Quality Grades apply to new pneumatic passenger car tires. The tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A. These Tire Quality Grades are determined by standards that the United States Department of Transportation has set.

Tire Quality Grades apply to new pneumatic passenger car tires. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or LT type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104 (c)(2).
U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1½ times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate.

301
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Traction AA A B C
WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics.
The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Temperature A B C
WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, under-inflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
The temperature grades are A (the highest), B and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high

temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.
Glossary of Tire Terminology
* Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.
*Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code.
*Inflation pressure: A measure of the amount of air in a tire.
*Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [36 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire's load carrying capability.

302

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

*Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 42 psi (2.9 bar). Increasing the inflation pressure beyond this pressure will not increase the tire's load carrying capability.
*kPa: Kilopascal, a metric unit of air pressure.
*PSI: Pounds per square inch, a standard unit of air pressure.
*Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers).
*Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position) or Tire Label located on the B-Pillar or the edge of the driver's door.
*B-pillar: The structural member at the side of the vehicle behind the front door.
* Bead area of the tire: Area of the tire next to the rim.
* Sidewall of the tire: Area between the bead area and the tread.

* Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle.
*Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated.
Information Contained on the Tire Sidewall
Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.

303
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Information on P Type Tires

B A

CD E F G H
I

M

J

L K
E142543
P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.)
A. P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks. Note: If your tire size does not begin with a letter, this may mean it is designated by either ETRTO (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association).

B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.
C. 65: Indicates the aspect ratio which gives the tire's ratio of height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.
F. 95: Indicates the tire's load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner's manual. If not, contact a local tire dealer.
Note: You may not find this information on all tires because it is not required by federal law.
G. H: Indicates the tire's speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart.

304

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Note: You may not find this information on all tires because it is not required by federal law.

Letter Speed rating - mph

rating

(km/h)

M

81 mph (130 km/h)

N

87 mph (140 km/h)

Q

99 mph (159 km/h)

R

106 mph (171 km/h)

S

112 mph (180 km/h)

T

118 mph (190 km/h)

U

124 mph (200 km/h)

H

130 mph (210 km/h)

V

149 mph (240 km/h)

W

168 mph (270 km/h)

Y

186 mph (299 km/h)

Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR.

H. U.S. DOT Tire Identification Number (TIN): This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are

the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others.
K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), for the correct tire pressure for your vehicle.
L. Treadwear, Traction and Temperature Grades:

305

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

*Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half times as well on the government course as a tire graded 100.
*Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
*Temperature: The temperature grades are A (the highest), B and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
M. Maximum Inflation Pressure: Indicates the tire manufacturer's maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer's recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch

post, next to the driver's seating position), or Tire Label which is located on the B-Pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label.
The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc.
Additional Information Contained on the Tire Sidewall for LT Type Tires
B C
A

D

B

E142544

LT type tires have some additional information beyond those of P type tires; these differences are described below.

Note: Tire Quality Grades do not apply to this type of tire.

306

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

A. LT: Indicates a tire, designated by the Tire and Rim Association (T&RA), that is intended for service on light trucks.
B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits.
C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).
D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle.
Information on T Type Tires
T type tires have some additional information beyond those of P type tires; these differences are described below:
T145/80D16 is an example of a tire size.
Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire.

BCD

A

E

E142545
A. T: Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport-utility vehicles, minivans and light trucks.
B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.
C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.

307

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.
Location of the Tire Label
You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver's door.
Inflating Your Tires
Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat.
Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required.
At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped). Inflate all tires to the inflation pressure recommended by Ford Motor Company.

WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or blowout, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat!
You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns.
Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label (affixed to either the door hinge

308

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label which is located on the B-Pillar or the edge of the driver's door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles.
Maximum Inflation Pressure is the tire manufacturer's maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer's recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label which is located on the B-Pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label.

When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from driving even a mile.
Note: If you are checking tire pressure when the tire is hot, (i.e. driven more than 1 mile [1.6 km]), never bleed or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated.
Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.
2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure.

309

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

3. Add enough air to reach the recommended air pressure.
Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire, including the spare.
Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type mini-spare tires, refer to the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, refer to the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label.
6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak.
7. Check the sidewalls to make sure there are no gouges, cuts or bulges.

Inspecting Your Tires and Wheel Valve Stems
Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire demounted and inspected in case it needs to be repaired or replaced. For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail.
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist:

310
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Tire Wear

or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.
Age

E142546
When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or wear bars, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1/16th of an inch (2 mm).
When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced.
Damage
Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed

WARNING: Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (such as load, speed, inflation pressure, etc.) the tires experience throughout their lives. In general, tires should be replaced after six years regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently. You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used.
U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and

311
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tires designed to provide a safe ride and handling capability.
WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel

size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or the Tire Label which is located on the B-Pillar or edge of the driver's door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally the use of non-recommended tires and wheels could cause steering, suspension, axle, transfer case or power transfer unit failure. If you have questions regarding tire replacement, contact your authorized dealer as soon as possible.
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again.

312

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

When inflating the tire for mounting pressures up to 20 psi (1.38 bar) greater than the maximum pressure on the tire sidewall, the following precautions must be taken to protect the person mounting the tire: 1. Make sure that you have the correct tire and wheel size. 2. Lubricate the tire bead and wheel bead seat area again. 3. Stand at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly. 4. Use both eye and ear protection. For a mounting pressure more than 20 psi (1.38 bar) greater than the maximum pressure, a Ford dealer or other tire service professional should do the mounting. Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly.
Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle.
It is recommended that the two front tires or two rear tires generally be replaced as a pair.
The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels.

The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
If the tire pressure monitoring system indicator is flashing, your tire pressure monitoring system is malfunctioning. Your replacement tire might be incompatible with your TPMS, or some component of the TPMS may be damaged.
Safety Practices
WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.
WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
*Observe posted speed limits.
*Avoid fast starts, stops and turns.
*Avoid potholes and objects on the road.
*Do not run over curbs or hit the tire against a curb when parking.

313

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Highway Hazards
No matter how carefully you drive there is always the possibility that you may eventually have a flat tire on the highway. Drive slowly to the closest safe area out of traffic. This may further damage the flat tire, but your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you suspect your tire or vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove wheel and replace it with your spare tire and wheel. If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you are driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically.

Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer. Front-wheel drive vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear.
Tire Rotation
WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation. If the system is not reset, it may not provide a low tire pressure warning when necessary. See Tire Pressure Monitoring System (page 316).
Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.

314
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. Front-wheel drive vehicles (front tires on the left side of the diagram)
E142547

Sometimes irregular tire wear can be corrected by rotating the tires.
USING WINTER TIRES
WARNING: When you use winter tires on your vehicle, you must make sure that you use the correct lug nuts.
If winter tires are used, you must make sure that you use the correct tire pressures.
USING SNOW CHAINS
WARNING: Do not exceed 30 mph (50 km/h). Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.
WARNING: Do not use snow chains on snow-free roads.
WARNING: Only fit snow chains to specified tires.
WARNING: If your vehicle is fitted with wheel trims, remove them before fitting snow chains.
Only use snow chains on the front wheels. Do not use self-tensioning snow chains. Only use snow chains on the following specified tire sizes: · 205/60R16. · 215/55R16. Note: Do not use snow chains greater than 0.4 in (10 mm). Maintain correct tire pressures. See Tire Pressures (page 324).

315
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

Vehicles with Stability Control
When stability control is on, your vehicle may exhibit some unusual driving characteristics. To reduce this, switch traction control off. See Stability Control (page 177).
Note: The anti-lock brake system continues to correctly operate.
TIRE PRESSURE MONITORING SYSTEM
WARNING: The tire pressure monitoring system is not a substitute for manually checking tire pressures. You should periodically check tire pressures using a pressure gauge. Failure to correctly maintain tire pressures could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
Note: You should only use tire sealants in roadside emergencies as they may cause damage to the tire pressure monitoring system sensor.
Note: If the tire pressure monitoring system sensor becomes damaged, it may not function.
Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires).

As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.

316

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

This device complies with Part 15 of the FCC Rules and with License exempt RSS Standards of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful
interference, and 2. This device must accept any
interference received, including interference that may cause undesired operation. Note: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
Changing Tires With a Tire Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor. You should always have your tires serviced by an authorized dealer.

Check the tire pressure periodically (at least monthly) using an accurate tire gauge. See When Inflating Your Tires in this chapter.
Understanding Your Tire Pressure Monitoring System
E250820
The tire pressure monitoring system measures pressure in your road tires and sends the tire pressure readings to your vehicle. You can view the tire pressure readings through the information display. See General Information (page 92). The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer's recommended tire pressure. Even if the light turns on and a short time later turns off, your tire pressure still needs to be checked.
When Your Temporary Spare Tire is Installed When one of your road tires needs to be replaced with the temporary spare, the system will continue to identify an issue to remind you that the damaged road wheel and tire assembly needs to be repaired and put back on your vehicle.

317
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

To restore the full function of the tire pressure monitoring system, have the damaged road wheel and tire assembly repaired and remounted on your vehicle.

When You Believe Your System is Not Operating Properly
The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. See the following chart for information concerning your tire pressure monitoring system:

Low tire pressure warning light
Solid warning light
Flashing warning light

Possible cause Tire(s) under-inflated
Spare tire in use TPMS malfunction
Spare tire in use TPMS malfunction

Customer action required
Make sure tires are at the proper pressure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer's recommended pressure as shown on the Tire Label (located on the edge of driver's door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off.
Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When Your Temporary Spare Tire is Installed in this section.
If the tires are properly inflated and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible.
Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When Your Temporary Spare Tire is Installed in this section.
If the tires are properly inflated and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible.

318
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

When Inflating Your Tires
WARNING: Do not use the tire pressure displayed in the information display as a tire pressure gauge. Failure to follow this instruction could result in personal injury or death.
When putting air into your tires (such as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure.
How Temperature Affects Your Tire Pressure
The tire pressure monitoring system monitors tire pressure in each pneumatic tire. While driving in a normal manner, a typical passenger tire inflation pressure may increase about 2­4 psi (14­28 kPa) from a cold start situation. If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature, the tire pressure may decrease about 3 psi (21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower pressure value may be detected by the tire pressure monitoring system as being significantly lower than the recommended inflation pressure and activate the system warning light for low tire pressure. If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check the air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure.

Tire Pressure Monitoring System Reset Procedure
Overview
You must carry out the system reset procedure after each tire replacement or adjustment of the tire pressures.
To maintain your vehicle load carrying capability, your vehicle may require different tire pressures in the front compared to the rear. In these cases, the system illuminates the warning lamp at different pressures for the front and rear tires.
If the tires are rotated, you need to reset the system in order to relearn the positions of the tire pressure sensors. The system cannot tell which position a tire pressure sensor is in, and assumes you have set the tire pressures correctly.
Performing the Reset Procedure
1. Switch the ignition on.
2. Navigate to the tire monitor menu in the information display. See Information Messages (page 94).
3. Press and hold the OK button until a confirmation message appears. If your vehicle has a tire pressure monitoring system reset button, press and hold the button until a confirmation message appears.

319

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

CHANGING A ROAD WHEEL

Dissimilar Spare Wheel and Tire Assembly Information

WARNING: The use of tire sealants may damage your tire pressure monitoring system and should only be used in roadside emergencies. If you must use a sealant, the Ford Tire Mobility Kit sealant should be used. The tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized dealer after use of the sealant.
WARNING: If the tire pressure monitor sensor becomes damaged, it will no longer function. See Tire Pressure Monitoring System (page 316).
Note: The tire pressure monitoring system indicator light will illuminate when the spare tire is in use. To restore the full function of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle.
If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road.
Have a flat serviced by an authorized dealer in order to prevent damage to the tire pressure monitoring system sensors. See Tire Pressure Monitoring System (page 316). Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have an authorized dealer inspect the tire pressure monitoring system sensor for damage.

WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and tire, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels and can be one of three types:
1. T-type mini-spare: This spare tire begins with the letter T for tire size and may have Temporary Use Only molded in the sidewall.
2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: THIS WHEEL AND TIRE ASSEMBLY FOR TEMPORARY USE ONLY.
When driving with one of the dissimilar spare tires listed above, do not:
· Exceed 50 mph (80 km/h).
· Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label.
· Tow a trailer.
· Use snow chains on the end of the vehicle with the dissimilar spare tire.
· Use more than one dissimilar spare tire at a time.

320

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

· Use commercial car washing equipment.
· Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following:
· Handling, stability and braking performance.
· Comfort and noise.
· Ground clearance and parking at curbs.
· Winter weather driving capability.
· Wet weather driving capability.
· All-wheel driving capability (if applicable).
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare wheel and tire assembly, do not:
· Exceed 70 mph (113 km/h).
· Use more than one dissimilar spare wheel and tire assembly at a time.
· Use commercial car washing equipment.
· Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly.
The usage of a full-size dissimilar spare wheel and tire assembly can lead to impairment of the following:
· Handling, stability and braking performance.
· Comfort and noise.
· Ground clearance and parking at curbs.
· Winter weather driving capability.
· Wet weather driving capability.
· All-wheel driving capability.

When driving with the full-size dissimilar spare wheel and tire assembly additional caution should be given to: · Towing a trailer. · Driving vehicles equipped with a
camper body. · Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size dissimilar spare wheel and tire assembly and seek service as soon as possible.
Changing a Road Wheel
WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the transmission selector lever is in park (P).
WARNING: To help prevent your vehicle from moving when you change a tire, be sure to place the transmission selector lever in park (P), set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
WARNING: Never get underneath a vehicle that is supported only by a jack. If your vehicle slips off the jack, you or someone else could be seriously injured.
WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

321
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

WARNING: Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided as original equipment with your vehicle, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications.
Note: The jack and tools are located behind a cover in the sidewall at the left rear of the cargo area. Remove the retention straps and wing nut before removing the jack.
The jack and tools are located behind a cover in the left rear of the cargo area. Remove the wing nut to remove the jack. Remove the lug nut wrench from the clips by pulling straight out.
1. Park on a level surface, set the parking brake and activate the hazard flashers.
2. Move the transmission selector lever to the park (P) position and switch the ignition off.

3 4
5 6

E166367
3. Open the cap in the rear of the vehicle and insert the end of the lug wrench into the guide hole.
4. Turn the handle counterclockwise and lower the spare tire until it rests on the ground and the cable is slack.
5. Detach the first cable by pulling the cap up and sliding it away from the wheel. Then turn the end of the cable so it fits through the slot and remove the cable and bracket.
6. Detach the second cable by unscrewing the bolt.

322
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

E142551
7. Block the diagonally opposite wheel.

E188744
10. Arrows on the sill panel cover show the location of the jacking points (A).

E166369
8. Install the plastic wheel cover remover to the lug wrench. Insert the wrench end between the rim and the wheel cover through the gaps and carefully remove the cover.
9. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.

E142553
11. Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground.
Note: Passengers should not remain in the vehicle when the vehicle is being jacked.
12. Remove the lug nuts with the lug wrench.
13. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered.

323
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

14. Lower the wheel by turning the jack handle counterclockwise.

1

3

4

5

2

E75442
15. Remove the jack and fully tighten the lug nuts in the order shown. Tighten the lug nuts to the correct specification. See Lug Nuts (page 325).
16. Fit the wheel cover onto the rim making sure the valve stem aligns with the indent in the ring on the back of the cover. Tap it with the palm of your hand to lock it into place.
Stowing the Flat or Spare Tire
Do not raise the spare wheel carrier without the wheel attached. Damage can occur to the winch mechanism if lowered without a wheel attached.
Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire.
Note: Do not lay alloy wheels face down on the ground, this will damage the paint. When stowing the flat tire use a sheet or mat under the wheel to protect the paint.
1. Stow the flat or spare tire with the valve stem facing downward.

2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cables to align the components at the end of the cables.
3. Attach the second cable by screwing the bolt into one of the holes in the wheel.
4. Turn the end of the first cable so it fits through the slot and install the cable. Then slide the cap over the retainer.
5. Turn the jack handle clockwise to raise the tire to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly when the tire is raised to the maximum tightness. Tighten to the best of your ability.
6. Check that the tire is flat against the frame and is fully tight. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire.
7. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components.
Return the jack and tools to the storage position in the cargo area.
TIRE PRESSURES
The recommended tire inflation pressures are on the tire information label on the driver side B-pillar.
Check all tire pressures when they are cold, at least once every two weeks.
Note: You may need to remove the spare wheel from the spare wheel carrier to check the tire pressure.

324

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires

A

B

xxxxxx

xxxxxx
F
E254145

xx xx xx
E DC

A Vehicle model. B Vehicle load. C Measure unit. D Rear tire pressure. E Front tire pressure. F Tire size.

Spare Tire
Tire Size
215/55 R16 97V XL

Van

Wagon

psi (bar) psi (bar)

44 psi (3 bar)

42 psi (2.9 bar)

LUG NUTS

Wheel Lug Nut Torque Specifications

WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion, resulting in loss of control.

Bolt size

Ib-ft (Nm)*

M14 x 1.5

162 lb.ft (220 Nm)

*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance, for example tire rotation, changing a flat tire or wheel removal.

325
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Wheels and Tires
E145950
A Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.
326
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

ENGINE SPECIFICATIONS - 1.5L DURATORQ-TDCI DIESEL

Engine Cubic inches. Firing order. Compression ratio.

1.5L TDCi 91
1-3-4-2 16.4:1

327
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

ENGINE SPECIFICATIONS - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL

Engine Cubic inches. Firing order. Ignition system. Spark plug gap. Compression ratio.

2.0L GDI 121
1-3-4-2 Coil on plug 0.033­0.037 in (0.85­0.95 mm)
12.0:1

328
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

ENGINE SPECIFICATIONS - 2.5L

Cubic inches. Compression ratio. Spark plug gap. Required fuel.

Specifications 152 9.7:1
0.049­0.053 in (1.25­1.35 mm) Minimum 87 octane

329
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

MOTORCRAFT PARTS - 1.5L DURATORQ-TDCI DIESEL

Component

Part Number

Air filter element.

FA-1928

Oil filter.

FL-2082

Fuel filter.

FD-4650

Cabin air filter.

FP-70 (front) FP-75 (auxiliary AC)

Windshield wiper blade.

WW-2954 (driver side) WW-2953 (passenger side)

Rear window wiper blade.

WW-2930

Note: Motorcraft replacement parts are recommended for scheduled maintenance and are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford Motor Company's specifications, and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry performance specification SAE/USCAR-36.

330
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

MOTORCRAFT PARTS - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL

Component

Part Number

Air filter element.

FA-1928

Oil filter.

FL-2082

Spark plugs.

SP-535

Cabin air filter.

FP-70 (front) FP-75 (auxiliary AC)

Windshield wiper blade.

WW-2954 (driver side) WW-2953 (passenger side)

Rear window wiper blade.

WW-2930

Note: Motorcraft replacement parts are recommended for scheduled maintenance and are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford Motor Company's specifications, and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry performance specification SAE/USCAR-36.

Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See Normal Scheduled Maintenance (page 419).

331
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

MOTORCRAFT PARTS - 2.5L

Component

Part Number

Air filter element.

FA-1910

Oil filter.

FL-910S

Battery.

BXT-40R

Spark plugs.

SP-530

Cabin air filter.

FP-70 (front) FP-75 (auxiliary AC)

Windshield wiper blade.

WW-2954 (driver side) WW-2953 (passenger side)

Rear window wiper blade.

WW-2930

Note: Motorcraft replacement parts are recommended for scheduled maintenance and are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford Motor Company's specifications, and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry performance specification SAE/USCAR-36.

Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See Normal Scheduled Maintenance (page 419).

332
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications
VEHICLE IDENTIFICATION NUMBER
The vehicle identification number is located on the left-hand side of the instrument panel.

E142476
Please note that in the graphic, XXXX is representative of your vehicle identification number.
The Vehicle Identification Number contains the following information:

E142477
A B
C
D E F G H

World manufacturer identifier
Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations
Make, vehicle line, series, body type
Engine type
Check digit
Model year
Assembly plant
Production sequence number

333
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

VEHICLE CERTIFICATION LABEL

TRANSMISSION CODE DESIGNATION - 6-SPEED AUTOMATIC TRANSMISSION

E167469
The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position.

E142806
The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.

334
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Code 6

Description
Six-speed automatic transmission 6F35

Code 8

Description
Eight-speed automatic transmission 8F35

TRANSMISSION CODE DESIGNATION - 8-SPEED AUTOMATIC TRANSMISSION

CAPACITIES AND SPECIFICATIONS - 1.5L DURATORQ-TDCI DIESEL
Use oil and fluid that meets the defined specification and viscosity grade.
If you do not use oil and fluid that meets the defined specification and viscosity grade, it could result in: · Component damage not covered by
the vehicle Warranty. · Longer engine cranking periods. · Increased emission levels. · Reduced engine performance. · Reduced fuel economy. · Reduced brake performance.
Air Conditioning System

E142806
The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.

Capacities All.

Variant

WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.

Refrigerant 28.2 oz (0.8 kg)

Refrigerant Oil 6.8 fl oz (200 ml)

335
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
R-1234yf Refrigerant (U.S.) R-1234yf Refrigerant / Frigorigène R-1234yf (Canada) YN-33-A (U.S.) HS7Z-19B519-BA (Canada)
Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour frigorigène R-1234yf Motorcraft® (Canada) YN-35 (U.S. & Canada)
Engine
Engine Oil
An engine oil viscosity grade and specification label is on the underside of the hood.

Specification WSS-M17B21-A
WSS-M2C300-A2

336
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

A

B

C

XXXX

.

.

.

XXX-XXXXXX-X

E258300

X.X

E248032

A Engine oil fill capacity including the oil filter.
B Engine oil viscosity grade.
C Engine oil specification.

Engine Coolant Capacities
All.

Variant

E276509
Adding Engine Oil Only add engine oil that meets the defined specification and viscosity grade in small quantities of no more than 0.13 gal (0.5 L). Wait for one minute after each refill step to allow the engine oil to flow into the oil pan and register on the engine oil dipstick. See Engine Oil Check (page 266).
Quantity 8.5 qt (8 L)

337
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
Motorcraft® Orange Prediluted Antifreeze/Coolant (U.S.) Motorcraft® Orange Prediluted Antifreeze/Coolant / Antigel/liquide de refroidissement prédilué orange Motorcraft® (Canada) VC-3DIL-B (U.S.) CVC-3DIL-B (Canada)

Fuel Tank Capacities
All.

Variant

Diesel Exhaust Fluid Capacities
Variant All.

Materials
Name
Motorcraft® Diesel Exhaust Fluid (U.S.) Motorcraft® Diesel Exhaust Fluid / Fluide pour échappement diesel Motorcraft® (Canada) PM-27-GAL, PM-27-JUG (U.S.) CPM-27-J (Canada)

Washer Reservoir Capacities
All.

Variant

Specification WSS-M97B44-D2
Quantity 14.5 gal (55 L)
Quantity 4.6 gal (17.6 L) Specification WSS-M99C130-A
Quantity 3.1 qt (2.9 L)

338

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motorcraft® (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada)
Brake System
Materials
Name
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid (U.S.) Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid / Liquide de frein automobile haute performance DOT 4 LV Motorcraft® (Canada) PM-20 (U.S. & Canada)
Automatic Transmission
You must use the correct fluid for automatic transmission that requires MERCON® ULV transmission fluid.
Capacities
Variant
All.

Specification WSS-M14P19-A
Specification WSS-M6C65-A2
Quantity 9.0 qt (8.5 L)

339
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials

Name

Specification

Motorcraft® MERCON® ULV Automatic Transmission Fluid (U.S.) Motorcraft® MERCON® ULV Automatic Transmission Fluid / MERCON® ULV huile pour boîtes automatique Motorcraft® (Canada) XT-12-QULV (U.S. & Canada)

MERCON® ULVWSS-M2C949-A

Locks
Materials
Name
Motorcraft® Penetrating and Lock Lubricant (U.S.) Motorcraft® Penetrating Fluid / Liquide dégrippant Motorcraft® (Canada) XL-1 (U.S.) CXC-51-A (Canada)

Specification -

Grease Materials

Name
Motorcraft® Multi-Purpose Grease Spray (U.S.) Motorcraft® Multi-Purpose Grease Spray / Graisse tout usage en aérosol Motorcraft® (Canada) XL-5-A (U.S. & Canada)

Specification ESB-M1C93-B

CAPACITIES AND SPECIFICATIONS - 2.0L DURATEC-HE (MI4)/2.0L FLEX FUEL
Use oil and fluid that meets the defined specification and viscosity grade.

If you do not use oil and fluid that meets the defined specification and viscosity grade, it could result in:
· Component damage not covered by the vehicle Warranty.
· Longer engine cranking periods.
· Increased emission levels.
· Reduced engine performance.
· Reduced fuel economy.
· Reduced brake performance.

340

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Air Conditioning System

WARNING: The air conditioning refrigerant system contains refrigerant

Capacities All.

Variant

under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.

Refrigerant 29.1 oz (0.825 kg)

Refrigerant Oil 5.9 fl oz (175 ml)

Materials
Name
R-1234yf Refrigerant (U.S.) R-1234yf Refrigerant / Frigorigène R-1234yf (Canada) YN-33-A (U.S.) HS7Z-19B519-BA (Canada)
Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour frigorigène R-1234yf Motorcraft® (Canada) YN-35 (U.S. & Canada)
Engine
Engine Oil

Specification WSS-M17B21-A
WSS-M2C300-A2

E142732

E275759
An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Committee (ILSAC).
341

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

We recommend Motorcraft® motor oil for your vehicle. If Motorcraft® oil is not available, use motor oils of the recommended viscosity grade that meet API SN PLUS requirements and display the
Capacities
Variant
All.

API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark.
Including the Oil Filter 4.8 qt (4.54 L)

Materials
Name
Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil (U.S.) Engine Oil - SAE 5W-20 - Super Premium Motor Oil / Huile moteur de très haute qualité SAE 5W-20 Motorcraft® (Canada) XO-5W20-Q1SP (U.S.) CXO-5W20-LSP6 (Canada)

Engine Coolant Capacities
All.

Variant

Specification WSS-M2C945-B1
Quantity 8.5 qt (8 L)

Materials
Name
Motorcraft® Orange Prediluted Antifreeze/Coolant (U.S.) Motorcraft® Orange Prediluted Antifreeze/Coolant / Antigel/liquide de refroidissement prédilué orange Motorcraft® (Canada) VC-3DIL-B (U.S.) CVC-3DIL-B (Canada)

Specification WSS-M97B44-D2

342
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Fuel Tank Capacities
All.

Variant

Washer Reservoir Capacities
All.

Variant

Materials
Name
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motorcraft® (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada)
Brake System
Materials
Name
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid (U.S.) Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid / Liquide de frein automobile haute performance DOT 4 LV Motorcraft® (Canada) PM-20 (U.S. & Canada)

Quantity 15.8 gal (59.8 L)
Quantity 3.1 qt (2.9 L)
Specification WSS-M14P19-A
Specification WSS-M6C65-A2

343
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Automatic Transmission You must use the correct fluid for Capacities
Variant All.

automatic transmission that requires MERCON® ULV transmission fluid.
Quantity 9.0 qt (8.5 L)

Materials

Name

Specification

Motorcraft® MERCON® ULV Automatic Transmission Fluid (U.S.) Motorcraft® MERCON® ULV Automatic Transmission Fluid / MERCON® ULV huile pour boîtes automatique Motorcraft® (Canada) XT-12-QULV (U.S. & Canada)

MERCON® ULVWSS-M2C949-A

Locks
Materials
Name
Motorcraft® Penetrating and Lock Lubricant (U.S.) Motorcraft® Penetrating Fluid / Liquide dégrippant Motorcraft® (Canada) XL-1 (U.S.) CXC-51-A (Canada)

Specification -

Grease
Materials
Name
Motorcraft® Multi-Purpose Grease Spray (U.S.) Motorcraft® Multi-Purpose Grease Spray / Graisse tout usage en aérosol Motorcraft® (Canada) XL-5-A (U.S. & Canada)

Specification ESB-M1C93-B

344
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

CAPACITIES AND SPECIFICATIONS - 2.5L
Use oil and fluid that meets the defined specification and viscosity grade.
If you do not use oil and fluid that meets the defined specification and viscosity grade, it could result in: · Component damage not covered by
the vehicle Warranty. · Longer engine cranking periods. · Increased emission levels.

Capacities All.

Variant

· Reduced engine performance. · Reduced fuel economy. · Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.

Refrigerant 29.1 oz (0.825 kg)

Refrigerant Oil 5.9 fl oz (175 ml)

Materials
Name
R-1234yf Refrigerant (U.S.) R-1234yf Refrigerant / Frigorigène R-1234yf (Canada) YN-33-A (U.S.) HS7Z-19B519-BA (Canada)
Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.) Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour frigorigène R-1234yf Motorcraft® (Canada) YN-35 (U.S. & Canada)

Specification WSS-M17B21-A
WSS-M2C300-A2

345
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Engine Engine Oil

Capacities and Specifications

E142732

Capacities All.

Variant

E275759
An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of the International Lubricants Specification Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for your vehicle. If Motorcraft® oil is not available, use motor oils of the recommended viscosity grade that meet API SN PLUS requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark.
Including the Oil Filter
5.7 qt (5.4 L)

Materials
Name
Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil (U.S.) Engine Oil - SAE 5W-20 - Super Premium Motor Oil / Huile moteur de très haute qualité SAE 5W-20 Motorcraft® (Canada) XO-5W20-Q1SP (U.S.) CXO-5W20-LSP6 (Canada)

Specification WSS-M2C945-B1

346
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Alternative Engine Oil for Extremely Cold Climates To improve engine cold start performance,
Materials

we recommend that you use the following alternative engine oil in extreme cold climates, where the ambient temperature reaches -22°F (-30°C) or below.

Name
Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil (U.S.) (Canada) XO-0W20-Q1SP (U.S.)

Specification WSS-M2C947-B1

E240522
Engine Coolant Capacities
All.

Variant

Quantity 8.5 qt (8 L)

347
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
Motorcraft® Orange Prediluted Antifreeze/Coolant (U.S.) Motorcraft® Orange Prediluted Antifreeze/Coolant / Antigel/liquide de refroidissement prédilué orange Motorcraft® (Canada) VC-3DIL-B (U.S.) CVC-3DIL-B (Canada)

Fuel Tank Capacities
All.

Variant

Washer Reservoir Capacities
All.

Variant

Materials
Name
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.) Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute qualité Motorcraft® (Canada) ZC-32-B2 (U.S.) CXC-37-A/B/D/F (Canada)
Brake System

Specification WSS-M97B44-D2
Quantity 15.8 gal (59.8 L)
Quantity 3.1 qt (2.9 L)
Specification WSS-M14P19-A

348
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid (U.S.) Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid / Liquide de frein automobile haute performance DOT 4 LV Motorcraft® (Canada) PM-20 (U.S. & Canada)
Automatic Transmission You must use the correct fluid for automatic transmission that requires MERCON® LV transmission fluid.
Capacities
Variant
All.

Specification WSS-M6C65-A2
Quantity 9.0 qt (8.5 L)

Materials

Name

Specification

Motorcraft® MERCON® LV Automatic Transmission Fluid (U.S.) Motorcraft® MERCON® LV Automatic Transmission Fluid / Huile pour boîte automatique MERCON® LV Motorcraft® (Canada) XT-10-QLVC (U.S.) CXT-10-LV6 (Canada)

MERCON® LV WSS-M2C938-A

Locks

349
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Materials
Name
Motorcraft® Penetrating and Lock Lubricant (U.S.) Motorcraft® Penetrating Fluid / Liquide dégrippant Motorcraft® (Canada) XL-1 (U.S.) CXC-51-A (Canada)
Grease
Materials
Name
Motorcraft® Multi-Purpose Grease Spray (U.S.) Motorcraft® Multi-Purpose Grease Spray / Graisse tout usage en aérosol Motorcraft® (Canada) XL-5-A (U.S. & Canada)

Specification -
Specification ESB-M1C93-B

BULB SPECIFICATION CHART
Lamp Rear lamp and stoplamp. Cornering lamps. Front direction indicator. Front fog lamp. Front position lamp. Side marker lamp. Headlamp low beam. Headlamp high beam. Headlamp low beam and high beam.1 Side direction indicator. License plate lamp.2
350

Specification W21/5W. H11. PY24W. H11. W5W. W5W. H11. H9. D3S. W5W. W5W.

Power (Watt) 21/5 55 24 55 5 5 55 55 35 5 5

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Capacities and Specifications

Lamp

Specification Power (Watt)

License plate lamp.3

LED.

LED.

Rear direction indicator.

WY21W.

21

Reversing lamp.

921.

16

1 Vehicles with HID headlamps. 2 Vehicles with rear cargo doors. 3 Vehicles with Liftgate.

LEDs are not serviceable. If a LED fails have your vehicle checked as soon as possible.

Interior Lamps

Lamp Luggage compartment lamp.

Specification W6W.

Power (Watt) 6

Cargo area lamp.1

Festoon.

10

Map reading lamp.

W6W.

6

1 If your vehicle has LED cargo area lamps they are not serviceable. If a LED fails have your vehicle checked as soon as possible.

351
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

GENERAL INFORMATION
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:
· AM: 530-1710 kHz
· FM: 87.9-107.9 MHz
Note: Listening to loud audio for long periods of time could damage your hearing.

Distance and strength Terrain Station overload

Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception.
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.

CD and CD Player Information
Note: CD units play commercially pressed 4.7 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in the vehicle's CD player.
Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Ask an authorized dealer for more information.

Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached.
Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion.
Do not expose discs to direct sunlight or heat sources for extended periods.

352

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

MP3 and WMA Track and Folder Structure
Audio systems capable of recognizing and playing MP3 and WMA individual tracks and folder structures work as follows:
· There are two different modes for MP3 and WMA disc playback: MP3 and WMA track mode (system default) and MP3 and WMA folder mode.
· MP3 and WMA track mode ignores any folder structure on the MP3 and WMA disc. The player numbers each MP3 and WMA track on the disc (noted by the MP3 or WMA file extension) from T001 to a maximum of T255. The maximum number of playable MP3 and WMA files may be less depending on the structure of the CD and exact model of radio present.
· MP3 and WMA folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255.
· Creating discs with only one level of folders helps with navigation through the disc files.
If you are burning your own MP3 and WMA discs, it is important to understand how the system reads the structures you create. While various files may be present (files with extensions other than MP3 and WMA), only files with the MP3 and WMA extension are played; other files are ignored by the system. This enables you to use the same MP3 and WMA disc for a variety of tasks on your work computer, home computer and your in-vehicle system.

In track mode, the system displays and plays the structure as if it were only one level deep (all MP3 and WMA files play, regardless of being in a specific folder). In folder mode, the system only plays the MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITHOUT: SYNC 3 Switching the Audio Unit On and Off
E260686
Adjusting the Volume

E248939

353

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

E260697
Selecting the Radio Press the button to select radio mode. Press the button again to display
the available radio sources. Repeatedly press the button to scroll through the available radio sources.
Changing Radio Stations Manual Tuning
A

E248947

Note: You can change radio stations using the seek buttons.
Note: You can recall radio stations using the numeric preset buttons.

Selecting Media

Press the button to select media

mode.

E100027

Press the button again to display

the available media sources. Repeatedly

press the button to scroll through the

available media sources.

B
E260687
A Tune by station list or tune by frequency.
B Station list tuning.

354
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

Scrolling Through the Menu Options

Selecting a Menu Option

E248947 E260782

E248946 E260781

355
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

Returning to the Previous Screen
Seek Up and Next Track Button
Seek Down and Previous Track Button

Using a Cell Phone You can make a call from a recent call list, contact list or dial a number.
AUDIO UNIT - VEHICLES WITH: SYNC 3
Switching the Audio Unit On and Off

Pausing or Playing Media
In media mode, press the button to pause playback. Press the button again to resume playback.
In radio mode, press the button to mute the radio. Press the button again to unmute.
Switching the Screen On and Off

Adjusting the Volume

System Settings
E142607
Sound Settings
Press the button to adjust the sound settings. You can optimize the sound for different seating positions. You can also activate and set the sensitivity of the speed compensated volume.

E248939

356
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

Changing Radio Stations Manual Tuning
E270235
Note: You can change radio stations using the seek buttons. Note: You can recall radio stations using the numeric preset buttons. Scrolling Through the Menu Options

Seek Up and Next Track Button
Select to skip to the next track. Press and hold the button to fast forward through the track.
Seek Down and Previous Track Button
Select to return to the beginning of a track. Repeatedly press the button to return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the button again to pause the track.
In radio mode, press the button to mute the radio. Press the button again to unmute.
Switching the Screen On and Off

Sound Settings
Press the button to adjust the sound settings. You can optimize the sound for different seating positions.
You can also activate and set the sensitivity of the speed compensated volume.

E270235

357
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

AM/FM RADIO - VEHICLES WITHOUT: SYNC 3 Selecting a Radio Source
Press the button to display the available radio sources. Repeatedly press the button to scroll to the desired radio source. Press the OK button. Station Presets To store a radio station, press and hold one of the numeric preset buttons. Note: Six presets can be stored for each radio source. Manually Changing Radio Stations
E248947
Rotate the control to change the frequency. Automatically Changing Radio Stations
Press to seek the next station up the frequency band. Press and hold to quickly seek up the frequency band.

Press to seek the next station down the frequency band. Press and hold to quickly seek down the frequency band.
Selecting a Station from the List Press the OK button to view available stations.
AUDIO UNIT CLOCK AND DATE DISPLAYS - VEHICLES WITHOUT: SYNC 3
Adjusting the Clock
Press the button.
E142607
Select the clock and follow the instructions on the screen.
CONNECTING A BLUETOOTH DEVICE - VEHICLES WITHOUT: SYNC 3
Pairing a Device
Press the button.
E142607
Select Bluetooth and follow the instructions on the screen. Note: When pairing a new device, you can choose to download contacts, set this as the primary device and enable Emergency Assistance.

358

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SiriusXM satellite radio
Satellite Radio Reception Factors

channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.

Potential satellite radio reception issues

Antenna obstructions

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.

Terrain

Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.

Station overload

When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute.

Satellite radio signal interfer- Your display may show ACQUIRING . . . to indicate the

ence

interference and the audio system may mute.

SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

E208625

359
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

SiriusXM satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
Troubleshooting

For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.

Message Acquiring...
Satellite antenna fault SIRIUS system failure Invalid Channel Unsubscribed Channel
No Signal
Updating...

Condition

Action

Radio requires more than two seconds to produce audio for the selected channel.

No action required. This message should disappear shortly.

There is an internal module or system failure present.

If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.

The channel is no longer available.

Tune to another channel or choose another preset.

Your subscription does not include this channel.

Contact SiriusXM at 1-888539-7474 to subscribe to the channel, or tune to another channel.

The signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna.

The signal is blocked. When you move into an open area, the signal should return.

Update of channel programming in progress.

No action required. The process may take up to three minutes.

360
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System

Message Questions? Call 1-888-539-7474 None found Check Channel Guide Subscription Updated

Condition

Action

Your satellite service is no longer available.

Contact SiriusXM at 1-888539-7474 to resolve subscription issues.

All the channels in the

Use the channel guide to

selected category are either turn off the Lock or Skip

skipped or locked.

function on that station.

SiriusXM has updated the No action required. channels available for your vehicle.

STREAMING BLUETOOTH AUDIO - VEHICLES WITHOUT: SYNC 3

Selecting a Bluetooth Source

E100027

Press the button to display the menu.

Repeatedly press the button to scroll to the Bluetooth device.
Press the OK button.
Press the button to play the track. Press the button again to pause the track.

Press the button to skip to the next track.
Press and hold the button to fast forward through the track.

Press the button once to return to the beginning of the track. Repeatedly press the button to return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all phones.

PLAYING MEDIA FROM A USB DEVICE - VEHICLES WITHOUT: SYNC 3

Supported Audio File Formats

You can play audio file formats including MP3, WMA, WAV, M4A, M4B, AAC, and FLAC.
Note: The NTFS file system is not supported.

Selecting the USB Device

E100027

Press the button to display the menu.

Repeatedly press the button to scroll to your USB device.
Press the OK button.

Playing from the USB Device
Press the button to play a track. Press the button again to pause the track.
Press the button to skip to the next track.
Press and hold the button to fast forward through the track.

361

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Audio System
Press the button once to return to the beginning of a track. Repeatedly press the button to return to previous tracks. Press and hold the button to fast rewind.
Sorting by Categories You can also sort and play music by specific categories, for example artist or album. Press the OK button to view the available categories.
USB PORT - VEHICLES WITHOUT: SYNC 3
The USB port is on the center console below the gearshift lever. You can use the USB port to charge a device only when the engine is running.
USING VOICE RECOGNITION Phone Voice Service
This system allows you to use the voice recognition features of your phone and focus on your driving.
Press and hold the voice control button on the steering wheel.
E142599
Note: This only works when connected via Bluetooth. See Connecting a Bluetooth Device (page 358). Note: When using voice recognition use the language set on the device.
362
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

GENERAL INFORMATION
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Getting to Know Your System
The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth-enabled phone, the touchscreen provides easy interaction with audio, multimedia, climate control, navigation, and your phone's SYNC 3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simply touch the item or option that you want to select. The button changes color when you select it.
The SYNC 3 layout allows you to quickly select the feature you wish to use.

E207614
363
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Item A
B C
D E

Menu Item Status Bar
Home Clock
Outside Temperature Feature Bar

Action and Description
This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages.
This button is available on the main screens. Pressing it takes you to the home screen view.
This shows the current time. You can set the clock manually or have it controlled by the vehicle's GPS location. See Settings (page 386).
This displays the current outside temperature.
You can touch any of the buttons on this bar to select a feature.

The touchscreen allows you quick access to all of your comfort, navigation, communication and entertainment options. Using the status and feature bar you can quickly select the feature you want to use.
Note: Your system is equipped with a feature that allows you to access and control audio features for 10 minutes after you switch the ignition off (and no doors open).

The Status Bar
Additional icons also display in the status bar depending on market, vehicle options and current operation. If a feature is not active, the icon does not display. Certain icons may move to the left or right depending on what options are active.

364
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

E223058

Callout A
B C
D E
F G

Item

Description

Microphone Mute This icon displays when your phone's microphone is muted. A caller cannot hear you.

Mute

This icon displays when the audio system is muted.

Download

This icon displays when SYNC 3 has received a software update. Pressing the icon will show more details about the new software.

Wi-Fi

This icon appears if a Wi-Fi network is connected.

Wi-Fi in Range

This icon displays when an available Wi-Fi network is within range.

Roaming

This icon displays when your cell phone is roaming.

Text Message

This icon displays when you receive a text message on your phone.

365
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Callout H I J

Item 911 Assist Off Bluetooth Alert Bluetooth

Description
This icon displays when 911 Assist is set to off and your phone is connected to SYNC.
This icon displays when there is an active Bluetooth alert.
This icon displays to show an active Bluetooth connection.

Messages may also appear in the status bar to provide you with notifications. You can select the message to view the associated feature.
Feature Bar

Audio

Feature Bar Item

Phone Navigation (If equipped) Apps
Settings

Functions
Allows you to control the media playing in your vehicle. You can control all audio features including AM, FM and satellite radio, CDs, and media streaming over a Bluetooth device or through a USB connection.
Allows you to make calls, receive calls, and access the phonebook of your connected device.
Allows you to see your vehicle's location on a virtual road map, get driving directions to your destination and find points of interest along your route.
Connect and control SYNC 3 compatible apps running on your iphone or android device. Also, access built-in additional features such as SiriusXM Traffic and Travel Link (if equipped).
You can customize your system with various settings for the touchscreen display, feature preferences, and how you want to interact with your vehicle.

366
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Cleaning the Touchscreen
You can remove fingerprints with a dry, clean, soft cloth.
If dirt or fingerprints are still on the screen, apply a small amount of alcohol to the cloth and try to clean it again.
Note: Do not use detergent or any type of solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the touchscreen.
Using Voice Recognition
Using voice commands allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is not sure of your request or when there are multiple possible responses to your request.
When using voice commands, words and icons may appear in the status bar indicating the status of the voice command session. See Using Voice Recognition (page 372).
Using the Steering Wheel Controls
Depending on your vehicle and option package, you can use different controls on your steering wheel to interact with the touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press again to stop the voice prompt and immediately begin speaking. Press and hold to end a voice session.

SEEK NEXT:
· While in radio mode, press to seek between memory presets.
· While in USB, Bluetooth Audio or CD mode, press to seek between songs or press and hold to fast seek.
SEEK PREVIOUS:
· While in radio mode, press to seek between memory presets.
· While in USB, Bluetooth Audio or CD mode, press to seek between songs or press and hold to fast seek.
PHONE ACCEPT: Press to answer a call or switch between calls.
PHONE REJECT: Press to end a call or reject an incoming call.
Note: On some models, SEEK NEXT may be combined with PHONE REJECT and SEEK PREVIOUS may be combined with PHONE ACCEPT.
M:Touch the control repeatedly to switch between media sources (modes).
See Steering Wheel (page 74).
Using Your Bezel Controls
Depending on your vehicle and option package, you may also have these controls on your instrument panel:
· Power: Switch the audio system on and off.
· VOL: Control the volume of playing audio.
· Seek and Tune: se as you normally would in audio modes.
· Eject: Eject a CD from the audio system.
· SOURCE or MEDIA: Press repeatedly to advance through available media modes.

367
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

· SOUND: Press to access the Sound menu where you can adjust sound and other audio settings.
· 1-6: Press and hold to store or press to select an AM, FM or SIRIUS memory preset. See Audio System (page 352).
· DISP: Switch the display on or off. You can also touch the screen to switch the display back on.
· Temperature, fan and climate control buttons: Control the temperature, fan speed or settings of the climate control system. See Climate Control (page 108).
Safety Information
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
· Do not attempt to service or repair the system. Have an authorized dealer check your vehicle.
· Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.

· Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's user guide for further information.
· For your safety, some SYNC 3 functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds under 3 mph (5 km/h). Make sure that you review your device's manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary.
· Screens crowded with information, such as Point of Interest reviews and ratings, SiriusXM Traffic and Travel Link sports scores, movie times or ski conditions.
· Any action that requires you to use a keyboard is restricted, such as entering a navigation destination or editing information.
· All lists are limited so the user can view fewer entries (such as phone contacts or recent phone call entries).
See the following chart for more specific examples.

368
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Cellular Phone System Functionality
Wi-Fi Text Messages Navigation

Restricted features
Pairing a Bluetooth phone. Browsing of list entries is limited for phone contacts and recent phone calls. Editing the keypad code. Enabling Valet Mode. Editing settings while the rear view camera or active park assist are active. Editing Wi-Fi settings. Editing the list of wireless networks. Connecting to a new Wi-Fi network. Viewing received text messages. Using the keyboard to enter a destination. Adding or editing Navigation Favorites entries or Avoid Areas.

Creating a SYNC Owner Account
Why do I need a SYNC owner account? · Essential for keeping up with the latest
software and connected features. · Access to customer support for any
questions you may have. · Maintain account permissions. Visit the website to sign up and register.
Website
www.owner.ford.com www.syncmyride.ca

Website
www.syncmaroute.ca
Updating Your System You can choose to download the update onto a USB drive or use Wi-Fi to deliver automatic updates.
USB Updates To use the USB update you need to log into your owner account and visit the SYNC software update page.
Website
www.owner.ford.com www.syncmyride.ca

369
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Website
www.syncmaroute.ca
The website notifies you if an update is available. You can then select to download the update.
You will need an empty USB drive. Please check the website for minimum requirements. Once you have inserted the USB drive into your computer, choose to start the download. Follow the instructions provided to download the files to the USB drive.
The installation of most files occurs in the background, and does not interrupt your use of the system. Navigation updates cannot be installed in the background, because the files are too large.
To install the update in your vehicle, remove anything that is plugged in the USB ports on the media hub and plug in the USB drive containing the update. When the USB drive is plugged in, the installation should begin immediately. After a successful installation, the update is available the next time the vehicle is started.
Please refer to the website for any further actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your vehicle must be within the range of a Wi-Fi access point. Data rates may apply.

To connect your system to Wi-Fi, select:

Menu Item

Settings

Wi-Fi

Available Wi-Fi Networks

You can then select your Wi-Fi network. You may have to enter the security code if the network is secured. The system confirms when it has connected to the network.

You must also give the system permission to update automatically. Upon vehicle delivery, the System asks you if you would like to use the automatic update feature. If you agree to automatic updates, you can press OK to confirm. If this selection does not appear upon vehicle delivery you can access it through the General Settings. See Settings (page 386). You can also perform a master reset. See SYNCTM 3 Troubleshooting (page 400).

If you would like to switch this feature on later, select:

Settings
General
Automatic System Updates

Menu Item
From this menu, you can enable automatic updates. If you have not done so already, the system prompts you to set up a Wi-Fi connection when you enable this feature.

370
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

When Wi-Fi and automatic updates are enabled, your system checks for software updates periodically. If a new version is available, it downloads at that time. Software downloads can take place for up to 30 minutes after you have switched your vehicle off. The updates do not interrupt the normal use of your SYNC 3 system. If a download does not complete for any reason, the download continues where it left off at the next Wi-Fi connected opportunity. Upon activation of an update, a banner displays on the touchscreen indicating the system update. Select the icon to see more detail. This icon displays for two ignition cycles.

To switch this feature off:

Settings
General
Automatic System Updates

Menu Item
In this menu selection, you can change the selection for automatic updates to OFF.

Support
The SYNC support team is available to help you with any questions you are not able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to holidays.

Privacy Information
When you connect a cellular phone to SYNC 3, the system creates a profile within your vehicle that links to that cellular phone. This profile helps in offering you more cellular features and operating more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur.
The cellular profile, media device index, and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when the cellular phone or media player is connected.
If you no longer plan to use the system or your vehicle, we recommend you perform a Master Reset to erase all stored information. You can find more information about the Master Reset in General Settings. See Settings (page 386). System data cannot be accessed without special equipment and access to your vehicle's SYNC 3 module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

371
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

HOME SCREEN

E271188
A B C

See Entertainment (page 377). See Phone (page 379). See Navigation (page 381).

USING VOICE RECOGNITION
The system allows you to interact with the entertainment, information and communication systems on your vehicle using voice commands. This allows you to keep your hands on the steering wheel and focus on what is in front of you.
General

E142599

Press the voice control button on the steering wheel and wait for the voice prompt.

Note: Press the voice control button again to interrupt a voice prompt and begin speaking.

Note: Turn the volume control when a voice prompt plays to adjust the volume.

Note: Press and hold the voice control button on the steering wheel to use Siri on your iOS device.

The following voice commands are designed to help you from any screen:

· List of Commands

· Help

The following tables list some of the more frequently used voice commands. For a complete list of voice commands, refer to the regional Ford website.

Voice Command ___ List of Commands
Cancel ___ Help
Go back Main Menu

Description Get a list of voice commands for a specific feature.1 Cancel an active voice session. Get a list of voice commands for a specific feature.1 Return to the previous screen. Go to the main menu.

372
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Voice Command

Description

Next Page

Go to the next page.

Previous Page

Go to the previous page.

1 Add the name of the feature to the command.

Entertainment Audio Source
Voice Command Radio CD Player Bluetooth Stereo USB

Description Use the radio. Use the CD player. Use a Bluetooth device. Use a USB or media player.

Radio

Voice Command

Description

AM

Listen to AM radio.

AM ___

Tune to a specific AM frequency.1

DAB

Listen to DAB radio.

FM

Listen to FM radio.

FM ___

Tune to a specific FM frequency.1

1 Add the radio frequency to two decimal places to the command.

373
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

USB and Media Player

Voice Command

Description

Browse All Albums

Browse All Artists

Browse All Audiobooks

Browse All Genres

Browse your music.

Browse All Playlists

Browse All Podcasts

Browse All Songs

Browse Album ___

Browse Artist ___

Browse Audiobook ___ Browse Genre ___

Browse your music by category.1

Browse Playlist ___

Browse Podcast ___

Play Album ___

Play Artist ___

Play Genre ___ Play Playlist ___

Play your music by category.1

Play Song ___
1 Add an album name, artist name, audiobook name, genre name, playlist name, podcast name or track name to the command. Say the name exactly as it appears on your device.

Phone
Voice Command Pair Phone Redial Dial ___

Description Pair a cell phone or Bluetooth enabled device. Redial the last number that you dialed. Dial a number.1

374

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Voice Command

Description

Call ___

Call a specific contact from your phonebook.2

Call ___ ___

Call a specific contact from your phonebook at a specific location.3

Listen to Message

Listen to a text message.

Listen to Message ___

Listen to a specific text message from a list of text messages.

Reply to Message

Reply to the last text message.

1 Add the number you want to dial to the command.
2 Add a contact name from your phonebook to the command. Say the first and last name of your contact exactly as it appears on your device.
3 Add a contact name and location from your phonebook to the command. Say the first and last name of your contact exactly as it appears on your device.

Navigation (If Equipped) Setting a Destination

Voice Command

Description

Find an Address

Enter a destination address. When prompted, provide the house number, the street and city.

Find a POI

Search for a point of interest by name or by category.

Destination Nearest ___

Search for a nearby point of interest by category.1

Find a POI Category

Search for a point of interest category.1

Drive Home

Set your saved home address as your destination.

Drive to Work

Set your saved place of work as your destination.

Show Previous Destinations

Display and select from a list of previous destinations.

Show Favorites

Display and select from a list of favorite destinations.

1 Add a point of interest name or category to the command.

375
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Route Guidance Voice Command
Cancel Route Detour Repeat Instruction Show Route Show Traffic Show All Traffic Show Map North Up
Heading UP
Show 3D
Apps General
Voice Command Mobile Applications
List Applications Find Applications

Description Cancel the current route. Select an alternate route. Repeat the last guidance prompt. Display an overview of the route. Display a list of traffic events on your route. Display a list of all traffic events. Display the map on the touchscreen. Display a two-dimensional map with north toward the top of the touchscreen. Display a two-dimensional map with the direction you are traveling toward the top of the touchscreen. Display a three-dimensional map with the direction you are traveling toward the front.
Description Start an app. The system prompts your for the app name. Get a list of apps running on your device. Search and connect to apps running on your device.

Active App

Voice Command

Description

___ Help

Get a list of voice commands for a specific app.1

Exit ___

Close an app.1

1 Add an app name to the command.

376

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Voice Settings
Voice Command Voice Settings Interaction Mode Novice Interaction Mode Advanced Phone Confirmation On
Phone Confirmation Off
Voice Command Lists On Voice Command Lists Off

Description
Go to the voice settings menu. Switch long voice prompts on. Switch short voice prompts on. Switch call confirmation on. The system prompts you to confirm before making a call. Switch call confirmation off. The system does not prompt you to confirm before making a call. Display the display of voice commands on. Switch the display of voice commands off.

Automatic Blower Motor Speed Reduction
If necessary, the system decreases the blower motor speed when you are using voice commands to reduce the amount of background noise in your vehicle. It returns to normal when you are finished.
Switching Automatic Blower Motor Speed Reduction Off
Simultaneously press the A/C and recirculated air buttons.
ENTERTAINMENT
Select the entertainment option on the feature bar.

E271797
A B

Audio source. Select to choose a different audio source.
Presets. Swipe left to view more presets.

Using the Radio
Setting a Radio Station Using the Touchscreen
Directly Tuning a Radio Station Select Sources. Select AM or FM. Select Frequency.

377

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Enter the frequency of the radio station and select Enter. Note: You must enter the frequency to two decimal places.
Selecting a Radio Station From a List
Select Sources. Select FM or DAB. Select Station. Select a radio station from the list.
Switching Traffic Announcements On
Select Traffic (TA). Note: If you switch traffic announcements on, traffic announcements broadcast by radio stations interrupt the current audio source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets to allow different drivers to store their favorite radio stations. Set a radio station. Select Presets. Note: Only do this if you wish to select a different set of presets. Press and hold one of the preset buttons. Note: The radio briefly mutes to indicate the radio station has been stored.
Streaming Music From a Bluetooth Device
Check the compatibility of your device on the regional Ford website. Pair your device. See Phone (page 379). Select Sources.
Select Bluetooth.

Searching for Tracks on a Bluetooth Device
Select Browse. Select a track. Note: Select the cover art to view information about the current track.
Repeating Tracks on a Bluetooth Device
Select the repeat icon to repeat tracks.
Note: You can repeat one track or all tracks on an audio format Bluetooth device. You can repeat one track, all tracks or all tracks in one folder on a Bluetooth device. Note: A small number one appears next to the repeat icon to indicate that a track is set to repeat. A small folder icon appears next to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device in a Random Order
Select to play tracks in a random order.
Playing Music From a USB or Media Player
Connect your device to a USB port. Select Sources.
Select USB.
Note: The system indexes your music before you can play it.
Searching for Tracks on a USB or Media Player
Select Browse. Select a track. Note: Select the cover art to view information about the current track.

378

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Note: You can also browse by album, artist, audiobook, genre, playlist, podcast or track name.
Repeating Tracks on a USB or Media Player
Select the repeat icon to repeat tracks.
Note: You can repeat one track or all tracks on an audio format USB or media player. You can repeat one track, all tracks or all tracks in one folder on a USB or media player.
Note: A small number one appears next to the repeat icon to indicate that a track is set to repeat. A small folder icon appears next to it to indicate that a folder is set to repeat
Supported Devices
The system supports most USB and media players, including iOS and Android devices.
Supported File Formats
The system supports the following file formats:
· MP3, MP4, WMA, WAV, AAC, AIFF, APE, DSD, and FLAC audio file formats.
· MP3, WMA, WAV, M4A, M4B, AAC, and FLAC file extensions.
· FAT, exFAT, and NTFS file systems.
Audio File Metadata
The system organizes files on your USB or media player by metadata tags. Metadata tags contain information about the file. If the metadata tags for the files on your USB or media player contain no information, the system classifies them as unknown. The system can index up to 50000 tracks on a USB device or media player, and up to 10 devices.

PHONE
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Check the compatibility of your device on the regional Ford website.
Pairing Your Cell Phone for the First Time
Go to the settings menu on your cell phone and switch Bluetooth on.
Select the phone option on the feature bar.
Select Add Phone.
Note: A prompt alerts you to search for your vehicle on your cell phone.
Select your vehicle on your cell phone.
Note: A number appears on your cell phone and on the touchscreen.
Confirm that the number on your cell phone matches the number on the touchscreen.
Note: The touchscreen indicates that you have successfully paired your cell phone.
Download the phonebook from your cell phone when you are prompted.

379
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Note: If you pair more than one cell phone, use the phone settings to specify the primary phone. You can change this setting at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of previous calls.
Contacts
Alphabetically sort your contacts. See Settings (page 386).
Phone Settings
Change ring tones, alerts or pair another phone.
Do Not Disturb
Reject incoming calls and switch ring tones and alerts off.
Phone Keypad
Directly dial a number.
Using Text Messaging

Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell phone.
2. Select Bluetooth. 3. Select the information icon to the right
of your vehicle. 4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth. 3. Select the profiles option. 4. Select the phone profile . 5. Switch text message notification on.

Menu Item Hear It View Call Reply

Description Hear the text message. View the text message. Call the sender. Reply to the text message with a standard text message.

Apple CarPlay
Connect your device to a USB port.
Follow the instructions on the touchscreen.
Note: Certain features of the system are not available when you are using Apple CarPlay.

Switching Apple CarPlay Off Select the settings option on the feature bar.
Select Apple CarPlay Preferences. Select Disable from the dropdown menu.

380

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Android Auto Connect your device to a USB port. Follow the instructions on the touchscreen. Note: You might need to enable Android Auto from the settings menu. Note: Certain features of the system are not available when you are using Android Auto.
Switching Android Auto Off Select the settings option on the feature bar.
Select Android Auto. Select Disable from the dropdown menu.
NAVIGATION
Note: For more information, refer to the regional Ford website.
Setting a Destination
Destination Entry Menu

Select the navigation option on the feature bar.

E270674
A B C D E

Map view menu. Zoom in. Zoom out. Route guidance menu. Destination entry menu.

Item Search Previous Destinations Home Work Favorites

Description Enter a destination address. Display and select from a list of previous destinations. Set your saved home address as your destination Set your saved place of work as your destination. Display and select from a list of favorite destinations.

381
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Setting a Destination Using the Text Entry Screen

Setting a Destination Using the Map Screen

E230655
A Text entry field.
B Information icon.
C Automatic suggestions based on the text you enter.
D Extended keyboard.
E Search.
F Keyboard settings.
Note: Select one of the suggestions to copy the detail to the text entry field.
You can search by entering all or part of the destination, such as the Address, POI Category or Name, Intersection, City, Latitude/Longitude, etc. Tips: If you do not specify a location, the system will use the current vehicle location. You can specify a location by address, city, state or zip code. For additional search support, please visit: support.ford.com.
Note: Press the button in the top right-hand corner of the main map to display estimated time of arrival, remaining travel time or distance to destination.

E230868
A Re-center the map. B Selected location. C 3D map rotation. Swipe left or
right. D Start route guidance. E Destination name. F Show feature bar.
Select the location on the map. Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following formats: · A two-dimensional map with the
direction you are traveling toward the top of the screen. · A two-dimensional map with north toward the top of the screen. · A three-dimensional map with the direction you are traveling toward the front.
Zoom
Display more or less detail on the map.

382
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Note: You can use pinch gestures to zoom in and out. Place two fingers on the screen and move them apart to zoom in. Place two fingers on the screen and bring them together to zoom out.
Route Guidance

C Estimated time of arrival, distance to destination or time to destination.
D Current road.
E Mute guidance prompts.
Note: To change guidance prompt volume, turn the volume control when a guidance prompt plays.

E270675
A B

Turn indicator. Select to hear the last voice prompt.
Point of interest.

Route Guidance Menu

Menu Item Screen View Full Map Highway Exit Info Turn List
Traffic List
Navigation Settings Where Am I? Cancel Route View Route Detour

Description Adjust your map preferences for when route guidance is active. View a full screen map when route guidance is active. View highway exit information for your current route. View the turn list for your current route. Select a road to avoid it.
View traffic nearby or on your current route.1 Adjust navigation settings. See Settings (page 386). View information about your current location. Cancel route guidance. View the entire current route on the map. View an alternative route compared to your current one.

383

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item

Description

Edit Waypoints

Change the order or remove waypoints.

Optimize Order

The system determines the order of waypoints for you.

Go

Go to the next screen and start the new route.

1 Reliant upon traffic message channel or live traffic.

Adjusting the Guidance Prompt Volume
Turn the volume control when a guidance prompt plays to adjust the volume.
Note: If you have inadvertently adjusted the volume to zero, press the turn indicator button to play the last voice prompt and then adjust the volume to the desired level.
Muting Guidance Prompts
Select the mute option on the screen to mute guidance prompts.
Note: The system mutes the next and all future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation route as a destination along your route. You can add up to five waypoints.
1. Select the search option on the map. 2. Set a destination. 3. Select Add Waypoint. 4. Select Go.
Canceling Route Guidance
Select the route guidance menu option on the active guidance screen.
Select Cancel Route.

E270676
Note: The route guidance menu option is always in the bottom right-hand corner of the main map.
Live Traffic
Live traffic provides near real-time traffic information to help you plan the fastest route to your destination. You must have an active subscription for Live Traffic.

384
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

E270955
A B C

Traffic congestion. Traffic incident. Urgent warning.

Switching Live Traffic On
Note: Before you begin, enable the modem using the FordPass app. See General Information (page 363).
Select the settings option on the feature bar.

1. Select SYNC Connect. 2. Select Connectivity Settings. 3. Switch Connectivity Features on 4. Switch Location on. 5. Switch Vehicle data & Remote ctrl on. 6. Switch Live Traffic on.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which provides additional information about certain places of interest, for example restaurants, hotels and tourist sites. Points of interest that have Michelin travel guide information display a button to show you

more information. Push the button to see the additional information. If you have paired your phone with the system, you can press the phone button to directly establish a call with the selected point of interest.
Navigation Map Updates
HERE is the digital map provider for the navigation application. If you find map data errors, you may report them directly to HERE by going to www.here.com. HERE evaluates all reported map errors and responds with the result of their investigation by e-mail.
APPS
Note: For more information about available apps, refer to the regional Ford website.
When you start an app through the system for the first time, you could be asked to grant certain permissions. You can review and change the permissions that you have granted at any time when your vehicle is not moving. See Settings (page 386).
Note: We recommend that you check your data plan before using your apps through the system. Using them could result in additional charges.
Note: We recommend that you check the app provider's terms and conditions and privacy policy before using their app.
Note: Make sure that you have an active account for apps that you want to use through the system.
Note: Some apps will work with no setup. Others require you to configure some personal settings before you can use them.
Using Apps on an iOS Device
Select the apps option on the feature bar.

385

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

1. Switch Apple CarPlay off. See Phone (page 379).
2. Connect your device to a USB port. 3. Start the apps on your device that you
want to use through SYNC. Note: If you close the apps on your device, you will not be able to use them through the system.
4. Select Find Mobile Apps. Note: The system searches and connects to compatible apps that are running on your device.
5. Select the app that you want to use on the touchscreen.
Using Apps on an Android Device
Select the apps option on the feature bar.
1. Switch Android Auto off. See Phone (page 379).
2. Pair your device. See Phone (page 379).

3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device, you will not be able to use them through the system.
4. Select Find Mobile Apps. Note: The system searches and connects to compatible apps that are running on your device.
5. Select the app that you want to use on the touchscreen.
SETTINGS
Under this menu, you can access and adjust the settings for many of the system features. To access additional settings, swipe the screen left or right.
Sound
Pressing this button allows you to adjust the following:

Sound Settings

Reset All

Returns Treble, Midrange, and Bass sound settings to factory levels.

Treble

Adjusts the high frequency level.

Midrange

Adjusts the middle frequency level.

Bass

Adjusts the low frequency level.

Balance / Fade Adjusts the sound ratio from side to side or front to back.

Speed Compensated Vol.

Adjusts the amount the audio system volume increases with speed, or turns the feature off.

Occupancy Mode Optimizes the sound based on the location of the listeners.

Sound Settings Stereo

Surround

Your vehicle might not have all of these features.

386

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Media Player
This button is available when a media device such as a Bluetooth Stereo or USB

device is the active audio source. Pressing the button allows you to access the following options for active devices only.

Menu Item

Action and Description

Podcast Speed

For some USB devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing, you can choose:

Slower

Normal

Faster

Audiobook Speed For some USB devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is playing, you can choose:

Slower

Normal

Faster

Cover Art Priority Media Player

Cover art displays from your device's music files. If no cover art for the files exists on the device, then the Gracenote Database provides cover art.

Gracenote®

The Gracenote Database supplied cover art is used for your music files. This overrides any cover art from your device.

Gracenote® Management

Switches on and off Gracenote® to provide metadata information such as genre, artist, album.

Gracenote® Data- This allows you to view the version level of the Gracenote Database. base Info

Device Informa- This allows you to view the manufacturer and model number of your

tion

media device.

Update Media Index

Erase the stored in media information in order to re-index.

Clock
To adjust the time, select the up and down arrows on either side of the screen. The arrows on the left adjust the hour and arrows on the right adjust the minute. You can then select AM or PM.

You can adjust the following features:

387
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item
Clock Format
Auto Time Zone Update
Reset Clock to GPS Time

Action and Description
Select how time displays. When active, the clock adjusts to time zone changes. This feature is only available in vehicles with navigation. When selected, the vehicle clock resets to GPS satellite time.

The system automatically saves any updates you make to the settings.

Bluetooth
Pressing this button allows you to access the following:

Menu Item Bluetooth

Action
Turning Bluetooth off disconnects all devices and does not permit new connections.

You must activate Bluetooth to pair a Bluetooth-enabled device. The processes of pairing a Bluetooth device is the same as pairing a phone. See Pairing a Device in Phone settings for how to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with the system before using the functions in hands-free mode. Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions. 2. A prompt alerts you to search for the
system on your phone.

3. Select your vehicle's make and model as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions. 2. Select your phone's name when it
appears on the touchscreen.

388

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

3. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.
Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features.

To check your phone's compatibility, see your phone's manual or visit the website:
Website
owner.ford.com www.syncmyride.ca www.syncmaroute.ca
Once you have paired a device you can adjust the following options.

Menu Item

Action and Description

View Devices

You can then select:

Add a Bluetooth You can add a Bluetooth-enabled device by following the steps in

Device

the previous table.

You can select a phone by touching the name of the phone on the screen. You then have the following options:

Connect Disconnect

Depending on the status of the device, you can select either of these options to interact with the selected device.

Make Primary

Allows you to select this device to be your preferred device.

Delete

Removes the selected device from the system.

Pressing the info icon next to the device name allows you to see phone and device information

Menu Item

Action and Description

Manage Contacts

You can then select:

Auto-Download Enable this option to have SYNC 3 periodically re-download your

Contacts

phonebook to keep your contact list up to date.

Sort By:

Choose how you would like the system to display your contacts. You can choose:

389

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item
Re-download Contacts Delete Contacts

Action and Description

First Name

Last Name

Select this option to re-download your contact list manually.

Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone.

Menu Item

Action and Description

Set Phone Ringtone

You can then select:

No Ringtone

No sound plays when a call comes to your phone.

Use Phone Ring- The currently selected ringtone on your phone plays when you receive

tone

a call. This option may not be available for all phones. If this option

is available, it is the default setting.

You can also select one of the three available ringers.

Menu Item

Action and Description

Text Messaging

You can then select:

No Alert (Silence)

No sound plays when a message comes to your phone.

You can select one of the three available notification sounds.

Voice Readout When enabled, a voice prompt alerts you when you receive a new message.

390
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

You can enable and disable the following options as well:

Menu Item

Action and Description

Mute Audio in Privacy

When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even when the phone call is in privacy.

Roaming Warning

When enabled, an alert displays that your phone is roaming when you attempt to place a call.

Low Battery Notification

When enabled, a message displays when the battery on your phone is running low.

911 Assist
Note: This service is only available in the United States and Canada.

Select this button to modify the on or off setting for this feature. If the mobile phone's contacts have been downloaded, you can adjust the following option:

Menu Item

Action and Description

Set Emergency You can select up to two numbers from your mobile device's phone-

Contacts

book as emergency contacts for quick access at the end of the 911

Assist call process.

Radio
This button is available if a Radio source such as AM or FM is the active media source. Pressing the button allows you to access the following features:

391
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item

Action and Description

FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts.

AM HD Radio

(Dependent on current radio source, If Available)

Radio Text

This feature is available when FM Radio is your active media source. Activate this feature to have the system display radio text.

Autoset Presets Refresh

(AST)

Selecting this option stores the six strongest stations in your current

location to the last preset bank of the currently tuned source.

Sirius XM (If equipped)

Menu Item

Action and Description

Set Category for After selecting a category, seek function only stops on channels which

Seek

are inside that selected category.

Parental Lockout

Select to create a personal identification number (PIN). This allows you to lock or unlock channels. Your initial PIN is 1234.

Edit Alerts

Select to switch on, off or delete alerts.

The Electronic Serial Number can also be found on this screen. This number is necessary to activate, modify or track your account through Sirius XM.

Navigation
You can adjust many of the Navigation preferences by selecting the following menus.

392
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Map Preferences

Menu Item

Action and Description

Map Preferences

Then select any of the following:

3D City Model When this option is active, the system shows 3D renderings of buildings.

Breadcrumbs When enabled, your vehicle's previously traveled route displays with white dots.

POI Icons

Enable this feature to display up to 3 POI icons on the navigation map. A rest area POI icon may display on the map regardless of this setting.

Once this feature is activated you can select Select POIs the icons you want displayed by selecting:

Incident Map Icons

This menu allows you to choose which incident icons you would like to have displayed on the navigation map.

Route Preferences

Menu Item

Second Level Messages, Actions and Descriptions

Route Preferences

Then select any of the following:

Preferred Route Choose to have the system display your chosen route type.

Shortest

Fastest

Eco

Always Use ___ Route

Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting. When activated, the system uses your selected route type to calculate only one route to the desired destination.

Use HOV Lanes The system selects High Occupancy Vehicle or car pool lanes when providing route guidance.

Automatically The system searches for and displays available parking locations as Find Parking you approach your destination.

Eco Time Penalty

Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route.

393
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item

Second Level Messages, Actions and Descriptions

Dynamic Route Guidance

Enable or disable considering traffic information when planning a route. The system can find a faster route based on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible.

Avoid Freeways If selected, SYNC 3 avoids freeways when computing a navigation route.

Avoid Toll Roads

If selected, SYNC 3 avoids Toll Roads when computing a navigation route.

Avoid Ferries/Car Trains

If selected, SYNC 3 avoids the use of Ferries or Trains when computing a navigation route.

Navigation Preferences

Menu Item

Action and Description

Navigation Preferences

Guidance Prompts

You can adjust how the system provides prompts.

Then select any of the following:

Voice and Tones A tone sounds followed by voice instructions.

Voice Only

Only voice instructions are given.

Tones Only

Only a tone sounds to prompt you.

Mobile Apps
You can enable the control of compatible mobile apps running on your Bluetooth or USB device on SYNC 3. In order to enable mobile apps, SYNC 3 requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device.

The connected devices sends data to Ford in the United States. The encrypted information includes your VIN, SYNC 3 module number, anonymous usage statistics and debugging information. Updates may take place automatically.
Note: All Mobile Apps may not be compatible with the system.

394
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Note: Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.

Menu Item

Action and Description

Mobile Apps

Enable or disable the use of mobile apps on SYNC 3. Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3.

You can view the status of mobile app permissions in the settings menu.

Once Mobile Apps is enabled, you have the following options:

Update Mobile This provides information on the current state of available app

Apps

updates.

There are three possible statuses:

Update Needed

Up-To-Date Updating Mobile Apps...

The system has

No update is

detected a new app required.

requiring authoriza-

tion or a general

permissions update is

required.

The system is trying to receive an update.

Request Update

Select this button if an update is required and you want to request this update manually. For example, when your mobile device is connected to a Wi-Fi hotspot, select:

395
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item
All Apps
There may also be SYNC 3 enabled apps listed under these options.

Action and Description
Request Update
Grant or deny permissions to all apps at once.
Grant or deny an individual app particular permissions. App permissions are organized into groups. By pressing the info book icon, you can see which signals are included in each group.

Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app.

General
Access and adjust the system settings, voice features, as well as phone, navigation and wireless settings.

Language Distance Temperature Touch Panel Beep Automatic System Updates
About SYNC Software Licenses Master Reset

Menu Item
Select to have the touchscreen display in English, Spanish or French.
Select to display units in kilometers or miles.
Select to display units in Celsius or Fahrenheit.
Select to have the system beep to confirm choices made through the touchscreen.
When you activate this option, the system automatically updates when you have an available Internet connection through a Wi-Fi network or mobile connection.
Information pertaining to the system and its software.
Documentation of the software license for the system.
Select to restore factory defaults. This erases all personal settings and personal data.

Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot settings and information.

System Wi-Fi You can access the following:

396
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Menu Item Wi-Fi Available Networks
Wi-Fi Available Notifications

Action and Description
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.
This provides you with a list of available Wi-Fi networks within range.
Clicking on a network from the list allows you to connect or disconnect from that network. The system may require a security code to connect.
When you click the information button next to a network, more information about the network displays such as the signal strength, connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected.

Vehicle Hotspot (If Equipped) You can access the following:

Menu Item

Action and Description

Wi-Fi Hotspot On/Off

Allows you to turn the hotspot on and off.

Settings

Allows you to view and edit hotspot settings such as the SSID and password.

Data Usage

Allows you to view your vehicle's hotspot plan and data usage.

Manage Devices Allows you to manage devices connected to your hotspot.

Note: The Vehicle Wi-Fi Hotspot (Vehicle Hotspot) may be operational while ignition is On and may remain operational while the ignition is Off.
Note: Vehicle Hotspot services are provided by the vehicle network carrier, subject to your vehicle network carrier agreement, coverage and availability.

Note: It is the account owner's responsibility to remove the vehicle from the vehicle network carrier account when ownership of the vehicle is transferred. If the owner would like to remove the vehicle from the account for any reason, please contact your vehicle network carrier for more information.

397
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Note: : Data, e.g. the Vehicle Identification Number (VIN), SIM Card ID, and data plan usage, is shared between Ford and the vehicle network carrier to provide the Vehicle Hotspot service in accordance with your vehicle network carrier agreement, coverage and availability, and may be used to enable a seamless transition from an old to new embedded modem and to confirm any updates are successfully delivered.
Note: : For your convenience data usage may be available for monitoring under Settings but may not reflect actual or current usage. The vehicle network carrier is responsible for providing information about your account. Please contact the vehicle network carrier for more information.
Note: : Ford may need to update operating system software on your vehicle, including security updates and bug fixes, to keep connected services current, like Vehicle Hotspot, without prior notice to you.
Note: If you do not have an active vehicle hotspot data plan, open your web browser and go to a website using the HTTP protocol to be automatically redirected to the vehicle network carrier landing page where you can purchase data. Websites using HTTPS will not automatically redirect.

Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting. This sets the color to the highest intensity.
You can drag the colors up and down to increase or decrease the intensity.
To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of these features.
You can select the following features to update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a personal door keypad code. To add or erase a personal code, you first need to enter the five-digit factory set code. You can find this code on the owner's wallet card in the glove box or from your authorized dealer.

Camera Settings

To make adjustments using the touchscreen, select:

Message

Action and Description

Camera Settings

Then select from the following:

Enhanced Park When the reverse sensing system detects an object, it displays red,

Aids

yellow and green highlights at the top of the image.

Rear Camera Delay

You can enable or disable this option using the slider.

You can find more information on the rear-view camera system in the parking aids chapter of your owner manual.

398

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Onboard Modem Serial Number (ESN) Selecting this button on the settings menu

shows you the ESN number for your system. You need this number for certain registrations such as Satellite Radio.

Display

To make adjustments using the touchscreen, select:

Menu Item

Action and Description

Brightness

Make the screen display brighter or dimmer.

Mode

You can select:

Auto

The screen automatically switches between day and night modes based on the outside light level.

Day

The screen displays with a light background to enhance

daytime viewing.

Night

The screen displays with a darker background to make nighttime viewing easier.

Off

The screen goes black and does not display anything.

To switch the screen back on, simply tap the screen.

Auto Dim

Enable this option to automatically dim the display brightness based on ambient lighting conditions.

Voice Control
You can adjust the voice control settings by selecting the following options.

Advanced Mode Phone Confirmation Voice Command List

Menu Item
Enable this option to remove additional voice prompts and confirmations.
Enable this option to have the system confirm a contacts name with you before making a call.
Enable this option to have the system display a list of available voice commands when the voice button is pressed.

399
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Valet Mode
Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN.
When you select valet mode a pop up appears informing you that a four digit code must be entered to enable and disable valet mode. You can use any PIN you chose but you must use the same PIN to disable valet mode. The system asks you to input the code.
Note: If the system is locked and you cannot remember the PIN, please contact the Customer Relationship Center.
United States: 1-800-392-3673 Canada: 1-800-565-3673
To enable valet mode, enter your chosen PIN. The system then asks to confirm your PIN by reentering it. The system then locks.

To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again.
SYNCTM 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use. However, should questions arise, please refer to the tables below. To check your cell phone's compatibility, visit the Ford website.
Website
owner.ford.com www.syncmyride.ca www.syncmaroute.ca

Cell phone issues

Issue

Possible cause

Possible solution

There is background noise during a phone call.

The audio control settings on your cell phone may be affecting SYNC 3 performance.

Refer to your device's manual about audio adjustments.

During a call, I

can hear the other person but they cannot

Possible cell phone malfunction.

hear me.

Try switching your cell phone off, resetting it or removing the battery, then try again.
Make sure that the microphone for SYNC 3 is not set to off. Look for the microphone icon on the phone screen.

During a call, I

To restart your system, shut down the

cannot hear the other person and they cannot

The system may need to be restarted.

engine, open and close the door, and then lock the door and wait for 2-3 minutes. Make sure that your SYNC 3 screen is black

hear me.

and the lighted USB port is off.

SYNC 3 is not This is a cell phoneable to down- dependent feature. load my phonebook.

Check your cell phone's compatibility.

400

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Cell phone issues

Issue

Possible cause

Possible solution

Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual.

Possible cell phone malfunction.

You must switch on your cell phone and the automatic phonebook download feature on SYNC 3.

Try switching your cell phone off, resetting it or removing the battery, then try again.

The system says "Phonebook downloaded" but my Limitations on your cell SYNC 3 phone- phone's capability. book is empty or is missing contacts.

Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual.
If the missing contacts are stored on your SIM card, move them to your cell phone's memory.
You must switch on your cell phone and the automatic phonebook download feature on SYNC 3.

This is a cell phonedependent feature.

Check your cell phone's compatibility.

I am having trouble connecting my cell phone to SYNC 3.

Possible cell phone malfunction.

Try switching your cell phone off, resetting it or removing the battery, then try again.
Try deleting your device from SYNC 3 and deleting SYNC from your device, then trying again.
Always check the security and auto accept prompt settings relative to the SYNC 3 Bluetooth connection on your cell phone.

Update your cell phone's firmware.

Switch the auto download setting off.

Text messaging is not working on SYNC 3.

This is a cell phonedependent feature.
Possible cell phone malfunction.

Check your cell phone's compatibility.
Try switching your cell phone off, resetting it or removing the battery, then try again.

401
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Issue

Cell phone issues

Possible cause

Possible solution

iPhone

· Go to your cell phone's Settings.
· Go to the Bluetooth Menu.
· Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu.
· Turn Show Notifications on.
· Disconnect then reconnect your iPhone from the SYNC 3 system to activate this settings update.

Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application. Replying to text messages using SYNC 3 is not supported by iPhone. Text messages from WhatsApp and Facebook Messenger are not supported.

Audible text messages do not work on my cell phone.

This is a cell phonedependent feature.

Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages.

Because each cell phone is different, refer

to your device's manual for the specific cell

This is a cell phone limita- phone you are pairing. In fact, there can be

tion.

differences between cell phones due to

brand, model, service provider and software

version.

402
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

USB and Bluetooth Stereo issues

Issue

Possible cause

Possible solution

Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then reconnect it to SYNC 3.

I am having trouble connecting my device.

Make sure you are using the manufacturer's Possible device malfunc- cable. tion.
Make sure to correctly insert the USB cable into the device and your vehicle's USB port.
Make sure that the device does not have an auto-install program or active security settings.

The device has a lock screen enabled.

Make sure your device is unlocked before connecting it to SYNC 3.

SYNC 3 does

not recognize

Make sure you are not leaving the device in

my device when This is a device limitation. your vehicle during very hot or cold

I start my

temperatures.

vehicle.

This is a device-

Bluetooth audio dependent feature.

does not

stream.

The device is not

connected.

Make sure you connect the device to SYNC 3 and that you have started the media player on your device.

Your music files may not contain the correct artist, Make sure that all song details are popusong title, album or genre lated. information.

SYNC 3 does The file may be not recognize corrupted. music that is on

Try replacing the corrupt file with a new version.

my device.

The song may have

Some devices require you to change the

copyright protection that USB settings from mass storage to media

does not allow it to play. transfer protocol class.

The file format is not supported by SYNC 3.

Convert the file to a supported format. See Entertainment (page 377).

403
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

USB and Bluetooth Stereo issues

Issue

Possible cause

Possible solution

The device needs to be Update media index. See Settings (page

re-indexed.

386).

The device has a lock screen enabled.

Make sure your device is unlocked before connecting it to SYNC 3.

When I connect my device, I sometimes do not hear any sound.

This is a device limitation.

Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3.
To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.

Issue Failed connection.
Disconnecting after successful connection.

Wi-Fi Issues

Possible cause

Possible solution

Password error.

Verify password.

Weak signal.

Check for a poor Wi-Fi signal.

Multiple Access points within range with the same SSID.

Use a unique name for your SSID, don't use the default name unless it contains a unique identifier, such as part of the MAC address.

Weak signal probably due Position the vehicle close to

to distance from the

the hotspot with the front of

hotspot, obstruction or high the vehicle facing the

interference.

hotspot direction and

remove obstacles if

possible. Other Wi-Fi,

Bluetooth, microwave and

cordless phones may cause

interference.

404
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Wi-Fi Issues

Issue

Possible cause

Possible solution

Poor signal seen by SYNC 3 despite being near a hotspot.

There may be an obstruction between SYNC 3 and the hotspot.

If the vehicle is equipped with heated windshield, try positioning the vehicle so that the windshield is not facing the hotspot. If you have metallic window tinting but not on the windshield, position the vehicle to face the hotspot. If all windows are tinted, you can open the windows in the direction of the hotspot if that is feasible. Try to remove other obstructions that may impact signal quality such as opening the garage door.

A hotspot is not listed in the The hotspot was defined as Please set the network to

list of available networks. a hidden network.

visible and try again.

SYNC 3 is not seen when SYNC 3 does not currently searching for Wi-Fi networks provide a hotspot. from your phone or other devices.

SYNC 3 currently does not provide a hotspot

Software download takes too long.

Poor signal strength, too far Check the signal quality

from the hotspot, hotspot is (under network details), if

supporting multiple

SYNC 3 indicates good or

connections, slow Internet excellent, test with another

connection or other prob- high-speed equipped

lems.

hotspot where the environ-

ment is more predictable.

SYNC 3 seems to connect It is possible that there is no Test the connection with

with a hotspot and the

new software. The

another device, if the

signal strength is excellent connected hotspot may be hotspot requires a subscrip-

but the software is not being a managed one and it

tion, you may contact the

updated.

requires either a subscrip- service provider.

tion or agreeing to the terms

and conditions.

405
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

AppLink issues

Issue

Possible cause(s)

Possible solution(s)

AppLink Mobile Applications: When I select "Connect Mobile Apps," SYNC 3 does not find any applications.

You did not connect an Applink Compatible phone to SYNC 3.

Make sure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, make sure you pair and connect your phone to SYNC 3 in order to find AppLink-capable apps on your device. iPhone users must also connect to a USB port with an Apple USB cable.

Make sure you have down-

loaded and installed the

latest version of the app

from your phone's app store.

Make sure the app is running

My phone is connected, but I still cannot find any apps.

AppLink-enabled apps are not installed and running on your mobile device.

on your phone. Some apps require you to register or login to the app on the

phone before using them

with AppLink. Also, some

may have a "Ford SYNC"

setting, so check the app's

settings menu on the phone.

Closing and restarting apps

may help SYNC 3 find the

application if you cannot

Sometimes apps do not discover it inside the vehicle.

My phone is connected, my properly close and re-open On an Android device, if

app(s) are running, but I still their connection to SYNC 3, apps have an 'Exit' or 'Quit'

cannot find any apps.

over ignition cycles, for

option, then select it and

example.

restart the app. If the app

does not have that option,

select the phone's settings

menu and select 'Apps',

406
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Issue
My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps.

AppLink issues

Possible cause(s)

Possible solution(s)

then find the particular app and choose 'Force stop.' Do not forget to restart the app afterward, then select "Connect Mobile Apps" on SYNC 3.

On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it. Tap the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC 3's Mobile App's Menu.

There is a Bluetooth issue Switch Bluetooth off and

on some older versions of then on to reset it on your

the Android operating

phone. If you are in your

system that may cause apps vehicle, SYNC 3 should be

that were found on your

able to automatically re-

previous vehicle drive to not connect to your phone if you

be found again if you did not press the "Phone" button.

switch Bluetooth off.

407
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

AppLink issues

Issue

Possible cause(s)

Possible solution(s)

My iPhone is connected, my app is running, I restarted the app but I still cannot find it on SYNC 3.

You may need to reset the USB connection to SYNC 3.

Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC 3's Mobile Apps Menu. If not, "Force Close" the application and restart it.

I have an Android phone. I

found and started my media app on SYNC 3, but there is no sound or the sound is

The Bluetooth volume on the phone may be low.

very low.

Increase the Bluetooth volume of the device by using the device's volume control buttons which are most often found on the side of the device.

Some Android devices have Force close or uninstall the

a limited number of

apps you do not want SYNC

Bluetooth ports that apps 3 to find. If the app has a

I can only see some of the can use to connect. If you "Ford SYNC" setting, disable

AppLink apps running on my have more AppLink apps on that setting in the app's

phone listed in the SYNC 3 your phone than the number settings menu on the phone.

Mobile Apps Menu.

of available Bluetooth ports,

you will not see all of your

apps listed in the SYNC 3

mobile apps menu.

Voice command issues

Issue

Possible cause

Possible solution

SYNC 3 does not understand what I am saying.

You may be using the wrong voice commands.

Review the cell phone voice commands and the media voice commands at the beginning of their respective sections.
Refer to the audio display during an active voice session to find a list of voice commands there.

You may be speaking too Wait for the system to prompt you before

soon or at the wrong

you state your command.

time.

408
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Voice command issues

Issue

Possible cause

Possible solution

You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section.

SYNC 3 does not understand the name of a song or artist.

You may not be saying the name exactly as it appears on your device.

Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince" or "Play song Purple Rain".
Make sure you are saying the complete title such as "California remix featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you have to spell those: "E-S-P-N" or "C-N-N".

The song or artist name may have some special characters that are not being recognized by SYNC 3.

Make sure that song titles, artists, album, and playlists names do not have any special characters like *, - or +.

SYNC 3 does not understand or is calling the wrong contact when I want to make a call.

You may not be saying the name exactly as it appears on your phonebook.
The contact name may contain special characters.

Make sure that you are saying the name exactly as it appears on your phone. For example, if your contact is "Joe Wilson", say "Call Joe Wilson". If your contact name is "Mom", say "Call Mom".
Make sure that your contact names do not have any special characters like *, - or +.

The SYNC 3 voice control system is having You may not be saying trouble recog- the name exactly as it nizing foreign appears on your phonenames stored book. on my cell phone.

SYNC 3 applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone.
Helpful Hint: You can select your contact manually. Press PHONE. Select the option for phonebook and then contact name. Press the soft-key option to hear it. SYNC 3 will read the contact name to you, giving you some idea of the pronunciation it is expecting.

409
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

Voice command issues

Issue

Possible cause

Possible solution

The SYNC 3

voice control

system is having

trouble recognizing foreign tracks, artists, albums, genres and playlist

You may be saying the foreign names using the currently selected language for SYNC 3.

names from my

media player or

USB flash drive.

SYNC 3 applies the phonetic pronunciation rules of the selected language to the names stored on your media player or USB flash drive. It is able to make some exceptions for very popular artist names (for example, U2) such that you can always use the English pronunciation for these artists.

The system generates voice prompts and the pronunciation of some words may not be accurate for my language.

SYNC 3 uses text-tospeech voice prompt technology.

SYNC 3 uses a synthetically generated voice rather than pre-recorded human voice.
SYNC 3 offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, "call John Smith") or selecting a track, artist, album, genre or playlist directly from your media player (for example, "play artist Madonna").

410
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

SYNCTM 3

General

Issue

Possible cause

Possible solution

SYNC 3 only supports four languages in a

The language

single module for text display, voice control

selected for the

and voice prompts. The country where you

instrument

bought your vehicle dictates the four

cluster and

languages based on the most popular

information and entertainment display does not match the SYNC 3 language (phone, USB,

SYNC 3 does not support the currently selected language for the instrument cluster and information and entertainment display.

languages spoken. If the selected language is not available, SYNC 3 remains in the current active language.
SYNC 3 offers several new voice control features for a wide range of languages. Dialing a contact name directly from the

Bluetooth

phonebook without pre-recording (for

audio, voice

example, "call John Smith") or selecting a

control and

track, artist, album, genre or playlist directly

voice prompts).

from your media player (for example, "play

artist Madonna").

SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the Radio Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3 troubleshooting please call or visit the Ford Website.

Ford Support

Customer Relation- United States: 1-800-392-3673

ship Center

Canada: 1-800-565-3673

Website

owner.ford.com www.syncmyride.ca www.syncmaroute.ca

411

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Accessories

For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your vehicle through an authorized Ford dealer. Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Original Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company warrants your accessory through the warranty that provides the greatest benefit: · 24 months, unlimited mileage. · The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and a copy of the warranty.
Exterior Style
· Hood deflector*. · Hitch and towing accessories. · Keyless entry. · Side window deflectors. · Splash guards. · Window grilles.
Interior Style
· All-weather floor mats. · Cargo area protectors.

· Cargo organizers. · Carpeted floor mats. · Interior light kit.
Lifestyle
· Ash cup and smokers packages. · Roof racks and carriers*. · Telematics*. · In-vehicle safe*. · Bluetooth speakers*. · Rear seat entertainment*.
Peace of Mind
· Back-up alarm*. · Bumper-mounted parking sensor*. · Remote start. · Roadside assistance kit*. · Vehicle security systems.
*Ford Licensed Accessory. The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer.

412

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Accessories
For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: · When adding accessories, equipment,
passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information. · The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example two-way radios, telephones and anti-theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer. · Mobile communications systems may harm the operation of your vehicle, particularly if their manufacturer did not design them specifically for automotive use. · If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability, and may adversely affect the performance of other electrical systems in the vehicle.
413
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Ford Protect

PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service Plans (U.S. Only)
Ford Protect extended service plan means peace of mind. It's the extended service plan backed by Ford Motor Company, and provides more protection beyond the New Vehicle Limited Warranty coverage. When you visit your Ford Dealer, Insist on Ford Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily exceed the price of your Ford Protect extended service plan. With Ford Protect extended service plan you minimize your risk for unexpected repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle Components
There are four mechanical Ford Protect extended service plans with different levels of coverage. Ask your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over 1,000 covered components, this plan is so complete it's probably easier to list what's not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are honored by all authorized Ford dealers in the U.S., Canada and Mexico.

That means you get: · Reliable, quality service at any Ford or
Lincoln dealership. · Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for service, we'll give you a loaner to use for the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
· Towing, flat-tire change and battery jump starts.
· Out of fuel and lock-out assistance. · Travel expense reimbursement for
lodging, meals and rental car. · Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford Protect extended service plan coverage expires, you can transfer any remaining coverage to the new owner. Which should give you and your potential buyer a little more peace of mind.

414
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Ford Protect

Less Cost to Properly Maintain Your Vehicle
Ford Protect extended service plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about the cost of your vehicle's maintenance.
Covered maintenance includes:
· Windshield wiper blades.
· Spark plugs.
· The clutch disc (if equipped).
· Brake pads and linings.
· Shock absorbers.
· Struts.
· Engine Belts.
· Engine coolant hoses, clamps and o-rings.
· Diesel exhaust fluid replenishment (if equipped).
· Cabin air filter replacement every 20,000 mi (32,000 km) (electric vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford Protect extended service plan has to offer while paying over time. You are pre-approved with no credit check or hassles. To learn more, call our Ford Protect extended service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan P.O. Box 321067 Detroit, MI 48232

Ford Protect Extended Service Plan (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford Protect extended service plan. Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Protect extended service plan provides benefits such as:
· Rental reimbursement.
· Coverage for certain maintenance and wear items.
· Protection against repair costs after your New Vehicle Limited Warranty Coverage expires.
· Roadside Assistance benefits.
There are several Ford Protect extended service plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Protect extended service plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers.
Note: Repairs performed outside of Canada, the United States and Mexico are not eligible for Ford Protect extended service plan coverage.
This information is subject to change. For more information; visit your local Ford of Canada dealer or www.ford.ca to find the Ford Protect extended service plan that is right for you.

415
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle.
We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down.
It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 327).
Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.

Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty.
If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs.
Note: Not all dealers have extended hours or body shops. Please contact your dealer for details.
Protecting Your Investment
Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to one year or 10,000 mi (16,000 km).

416
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 mi (800 km) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See Oil Change Indicator Reset (page 267).
If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5,000 mi (8,000 km) from your last oil change. Never exceed one year or 10,000 mi (16,000 km) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.

Additives and Chemicals
This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle's normal maintenance. Please consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately.
Make sure to change your vehicle's oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.

417
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance
Check Every Month Engine oil level.
Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure.
Windshield washer fluid level. Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength. Door weatherstrips for wear. Lubricate if necessary. Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation. Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
418
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Multi-Point Inspection

Accessory drive belt(s)

Hazard warning system operation

Battery performance

Horn operation

Engine air filter

Radiator, cooler, heater and air conditioning hoses

Exhaust system

Suspension components for leaks or damage

Exterior lamps operation

Steering and linkage

Fluid levels1; fill if necessary

Tires (including spare) for wear and proper pressure2

For oil and fluid leaks

Windshield for cracks, chips or pits

Half-shaft dust boots

Washer spray and wiper operation

1 Brake, coolant recovery reservoir, automatic transmission and window washer
2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.

Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE

This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying a message in the information display.
The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.

Intelligent Oil-Life MonitorTM
Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.

419

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

When to expect the message prompting you to change your oil

Interval

Vehicle use and example

Normal

7500-10000 miles (12000-16000 km)

Normal commuting with highway driving No, or moderate, load or towing Flat to moderately hilly roads No extended idling

Severe

5000-7499 miles (8000-11999 km)

Moderate to heavy load or towing Mountainous or off-road conditions Extended idling Extended hot or cold operation

3000-4999 miles (5000-7999 km)

Extreme
Maximum load or towing Extreme hot or cold operation

Maintenance Intervals
At every oil change interval as indicated by the information display* Change engine oil and filter.** Rotate the tires. Perform a multi-point inspection (recommended). Inspect the automatic transmission fluid level. Consult your dealer for requirements. Inspect the brake pads, rotors, hoses and parking brake. Inspect the engine cooling system strength and hoses. Inspect the exhaust system and heat shields. Inspect the half-shaft boots. Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.

420
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

At every oil change interval as indicated by the information display*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. ** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 266).

Other maintenance items 1

Every 20000 miles (32000 Replace cabin air filter. km)

Every 30000 miles (48000 Replace engine air filter. km)

At 100000 miles (160000 Change engine coolant. 2 km)

Every 100000 miles (160000 km)

Replace spark plugs. Inspect accessory drive belt(s). 3

Every 150000 miles (240000 km)

Change automatic transmission fluid. Replace accessory drive belt(s). 4

1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. 2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). 3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).

421
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.

Perform the services shown in the following tables when specified, or within 3000 miles (4800 kilometers) of a message indicating that an oil change is required appears in the information display.
· Example 1: The oil change required message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000-kilometer) automatic transmission fluid replacement.
· Example 2: The oil change required message has not come on, but the odometer reads 30000 miles (48000 kilometers) (for example, the Intelligent Oil-Life Monitor was reset at 25000 miles [40000 kilometers]). Perform the engine air filter replacement.

Towing a trailer or using a car-top carrier

As required

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.

Every 30000 miles (48000 km)

Change automatic transmission fluid.

Every 60000 miles (96000 km)

Replace spark plugs.

Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery)

As required

Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.

Inspect frequently, service Replace cabin air filter.

as required

Replace engine air filter.

422
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery)
Every 30000 miles (48000 Change automatic transmission fluid. km)
Every 60000 miles (96000 Replace spark plugs. km)
* This is an optional feature.

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service Replace cabin air filter.

as required

Replace engine air filter.

Every 5000 miles (8000 km)

Inspect the wheels and related components for abnormal noise, wear, looseness or drag.

Rotate tires, inspect tires for wear and measure tread depth.

Every 5000 miles (8000 km) or six months

Change engine oil and filter. * Perform multi-point inspection.

Every 30000 miles (48000 Change automatic transmission fluid. km)

* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 266).

423
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

SCHEDULED MAINTENANCE RECORD
Repair Order #:

Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended): E146852

Signature:

Repair Order #:

Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended): E146852

Signature:

424
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

425
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

426
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

427
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

428
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

429
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

430
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

431
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

432
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Scheduled Maintenance

Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852
Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): E146852

Dealer stamp
Signature:
Dealer stamp
Signature:

433
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

ELECTROMAGNETIC COMPATIBILITY
WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not fasten antenna cables to original vehicle wiring, fuel pipes and brake pipes.
Car

WARNING: Keep antenna and power cables at least 4 in (10 cm) from any electronic modules and airbags.
Note: We test and certify your vehicle to meet electromagnetic compatibility legislation (UNECE Regulation 10 or other applicable local requirements). It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with applicable local legislation and other requirements.
Note: Any radio frequency transmitter equipment in your vehicle (such as cellular telephones and amateur radio transmitters) must keep to the parameters in the following table. We do not provide special provisions or conditions for installations or use.

E239120
434
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices
Van
E239122
Truck
E239121
435
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

Frequency Band Maximum output power Watt (Peak

MHz

RMS)

1-30

50

50-54

50

68-88

50

142-176

50

380-512

50

806-870

10

Antenna Positions
1 2, 3 2, 3 2, 3 2, 3 2, 3

Note: After the installation of radio frequency transmitters, check for disturbances from and to all electrical equipment in your vehicle, both in the standby and transmit modes.
Check all electrical equipment:
· With the ignition ON.
· With the engine running.
· During a road test at various speeds.
Check that electromagnetic fields generated inside your vehicle cabin by the transmitter installed do not exceed applicable human exposure requirements.

END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA)
· You ("You" or "Your" as applicable) have acquired a vehicle having several devices, including SYNC ® and various control modules, ("DEVICES") that include software licensed or owned by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY"). Those software products of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
· The SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY.

436
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICES OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICES, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This EULA grants you the following license:
· You may use the SOFTWARE as installed on the DEVICES and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.
Description of Other Rights and Limitations
· Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR

COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. It is your responsibility to monitor any speech recognition functions included in the system.
· Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, translate, disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.
· Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.
· Single EULA: The end user documentation for the DEVICES and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.

437
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

· SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICES, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.
· Termination: Without prejudice to any other rights, FORD MOTOR COMPANY may terminate this EULA if you fail to comply with the terms and conditions of this EULA.
· Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICES.
· Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components".) SOFTWARE updates may cause you to incur additional

charges from your wireless service provider. If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. FORD MOTOR COMPANY, its affiliates and/or its designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.
· Links to Third Party Sites: The SOFTWARE may provide you with the ability to link to third party sites. The third party sites are not under the control of FORD MOTOR COMPANY, its affiliates and/or its designated agent. Neither FORD MOTOR COMPANY nor its affiliates nor its designated agent are responsible for (I) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by FORD MOTOR COMPANY, its affiliates and/or its designated agent.
· Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICES operating instructions particularly as they pertain to safety and you agree to assume any risk associated with the use of the DEVICES.

438

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICES on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only" you may install one (1) copy of such SOFTWARE onto the DEVICES as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by FORD MOTOR COMPANY, or its affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content outside its intended use. All rights not specifically granted under this EULA are reserved by FORD MOTOR COMPANY, its affiliates, and third party software and service providers and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation.

EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments.
TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, its affiliates, and third party software and service providers.
PRODUCT SUPPORT: Please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICES product support, such as the vehicle owner guide.
Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICES.
No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY BE EXPRESSLY PROVIDED FOR YOUR NEW VEHICLE.

439

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

SYNC® Automotive Important Safety Information Read and follow instructions:
· Before using your SYNC® system, read and follow all instructions and safety information provided in this end user manual ("Owner Guide".) Not following precautions found in the Owner Guide can lead to an accident or other serious injuries.
General Operation
· Voice Command Control: Certain functions within the SYNC® system may be accomplished using voice commands. Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road.
· Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention.
· Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
· Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully.

· Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can distract your attention and could cause an accident or other serious injury. Stop the vehicle in a safe and legal manner before attempting these operations.
· Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.
· Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions.
· Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes.
· Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features.

440

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

Your Responsibilities and Assumptions of Risk
· You agree to each of the following:(a) Any use of the SOFTWARE while driving an automobile or other vehicle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances;(b) Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances;(c) The SOFTWARE may not be compatible with new or different versions of an operating system, third party software, or third party services, and the SOFTWARE may potentially cause a critical failure of an operating system, third party software, or third party service.(d) Any third party service accessed by or third party software used with the SOFTWARE (I) may charge an additional fee for access, (ii) may not work correctly, on an uninterrupted basis, or error free, (iii) may change streaming formats or discontinue operation, (iv) may contain adult, profane or offensive content; and (v) may contain inaccurate, false or misleading traffic, weather, financial or safety information or other content; and (e) Use of the SOFTWARE may cause you to incur additional charges from your wireless service provider (WSP) and any data or minute calculators that may be included in the software program are for reference only, are not warranted in any way and should not be relied upon in anyway.
· When using the SOFTWARE, you agree to be responsible for and assume the entire risk to the items set forth in Section (a) ­ (e) above.

Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICES AND SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, COMPATIBILITY, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND ANY THIRD PARTY SOFTWARE OR THIRD-PARTY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND FORD MOTOR COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE, THIRD PARTY SOFTWARE, AND THIRD-PARTY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR AN ARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. FORD MOTOR COMPANY DOES NOT WARRANT (a) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES, (b) THAT THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL MEET YOUR REQUIREMENTS, (c) THAT THE OPERATION OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, (d) OR THAT DEFECTS IN THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FORD MOTOR COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL

441

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

CREATE A WARRANTY. SHOULD THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE DISCLAIMER MAY NOT FULLY APPLY TO YOU. THE SOLE WARRANTY PROVIDED BY FORD MOTOR COMPANY SHALL BE FOUND IN THE WARRANTY INFORMATION INCLUDING WITH YOUR OWNER GUIDE. TO THE EXTENT THAT THERE IS ANY CONFLICT BETWEEN THE TERMS OF THIS SECTION AND THE WARRANTY BOOKLET, THE WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
· The laws of the State of Michigan govern this EULA and Your use of the SOFTWARE. Your use of the SOFTWARE may also be subject to other local, state, national, or international laws. Any litigation arising out of or related to this EULA shall be brought and maintained exclusively in a court of the State of Michigan located in Wayne County or in the United States District Court for the Eastern District of Michigan. You hereby consent to submit to the personal jurisdiction of a court in the State of Michigan located in Wayne County and the United States District Court for the Eastern District of Michigan for any dispute arising out of or relating to this EULA.

Binding Arbitration and Class Action Waiver
(a) Application. This Section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT, OR TO THE ENFORCEMENT OR VALIDITY OF YOUR, FORD MOTOR COMPANY, OR ANY OF FORD MOTOR COMPANY'S LICENSORS' INTELLECTUAL PROPERTY RIGHTS. Dispute means any dispute, action, or other controversy between You and FORD MOTOR COMPANY, other than the exceptions listed above, concerning the SOFTWARE (including its price) or this EULA, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis.
(b) Notice of Dispute. In the event of a Dispute, You or FORD MOTOR COMPANY must give the other a "Notice of Dispute", which is a written statement of the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You and FORD MOTOR COMPANY will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent. After 60 days, You or FORD MOTOR COMPANY may commence arbitration.
(c) Small claims court. You may also litigate any dispute in small claims court in your county of residence or FORD MOTOR COMPANY'S principal place of business, if the dispute meets all requirements to be heard in the small claims court. You may litigate in small claims court whether or not You negotiated informally first.
(d) Binding arbitration. If You and FORD MOTOR COMPANY, do not resolve any dispute by informal negotiation or in small claims court, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up

442

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrator's award.
(e) Class action waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor FORD MOTOR COMPANY, will seek to have any dispute heard as a class action, as a private attorney general action, or in any other proceeding in which any party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.
(f) Arbitration procedure. Any arbitration will be conducted by the American Arbitration Association (the "AAA"), under its Commercial Arbitration Rules. If You are an individual and use the SOFTWARE for personal or vehicle use, or if the value of the dispute is $75,000 or less whether or not You are an individual or how You use the SOFTWARE, the AAA Supplementary Procedures for Consumer-Related Disputes will also apply. To commence arbitration, submit a Commercial Arbitration Rules Demand for Arbitration form to the AAA. You may request a telephonic or in-person hearing by following the AAA rules. In a dispute involving $10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. For more information, see adr.org or call 1-800-778-7879. You agree to commence arbitration only in your county of residence or FORD MOTOR COMPANY'S principal place of business. The arbitrator

may award the same damages to You individually as a court could. The arbitrator may award declaratory or injunctive relief only to You individually, and only to the extent required to satisfy Your individual claim.
(g) Arbitration fees and incentives.
· I. Disputes involving $75,000 or less. FORD MOTOR COMPANY will promptly reimburse your filing fees and pay the AAA's and arbitrator's fees and expenses. If you reject FORD MOTOR COMPANY'S last written settlement offer made before the arbitrator was appointed ("last written offer"), your dispute goes all the way to an arbitrator's decision (called an "award"), and the arbitrator awards you more than the last written offer, FORD MOTOR COMPANY will give you three incentives: (1) pay the greater of the award or $1,000; (2) pay twice your reasonable attorney's fees, if any; and (3) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration. The arbitrator will determine the amounts.
· ii. Disputes involving more than $75,000. The AAA rules will govern payment of filing fees and the AAA's and arbitrator's fees and expenses.
· iii. Disputes involving any amount. In any arbitration you commence, FORD MOTOR COMPANY will seek its AAA or arbitrator's fees and expenses, or Your filing fees it reimbursed, only if the arbitrator finds the arbitration frivolous or brought for an improper purpose. In any arbitration FORD MOTOR COMPANY commences, it will pay all

443

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

filing, AAA, and arbitrator's fees and expenses. It will not seek its attorney's fees or expenses from you in any arbitration. Fees and expenses are not counted in determining how much a dispute involves.
(h) Claims or disputes must be filed within one year. To the extent permitted by law, any claim or dispute under this EULA to which this Section applies must be filed within one year in small claims court (Section c) or in arbitration (Section d). The one-year period begins when the claim or dispute first could be filed. If such a claim or dispute is not filed within one year, it is permanently barred.
(I) Severability. If the class action waiver (Section e) is found to be illegal or unenforceable as to all or some parts of a dispute, then that portion of Section e will not apply to those parts. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. If any other provision of that portion Section e is found to be illegal or unenforceable, that provision will be severed with the remainder of Section e remaining in full force and effect.
Telenav Software End User License Agreement
Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy.

1. Safe and Lawful Use
You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software:
(a) observe all traffic laws and otherwise drive safely;
(b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag).
You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above.

444
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

2. Account Information
You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete.
3. Software License
· Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties.
3.1 License Limitations
· (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav's or its suppliers' trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d)

distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that
I. infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party,
ii. violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or
iii. is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav.
4. Disclaimers
· To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others

445

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas.
· TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE.
· Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.
5. Limitation of Liability
· TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY

REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
· You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of law provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit

446

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
7. Assignment
· You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof.
8.2
Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or

conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement.
8.3
By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, "Notices") electronically. TeleNav may provide such Notices by posting them on TeleNav's Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software.
8.4
TeleNav's or your failure to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.
8.5
If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.

447

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

8.6
The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words "include" and "including" and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation".
9. Other Vendors Terms and Conditions
· The Telenav Software utilizes map and other data licensed to Telenav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenav's third party vendor licensors::
9.1 End User Terms Required by HERE North America, LLC
The data ("Data") is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and Telenav ("Telenav") and its licensors (including their licensors and suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © Department of Natural Resources Canada.

HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information.
©United States Postal Service® 2014. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4
The Data for Mexico includes certain data from Instituto Nacional de Estadística y Geografía.
9.2 End User Terms Required by NAV2 (Shanghai) Co., Ltd
The data ("Data") is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and NAV2 (Shanghai) Co., Ltd ("NAV2") and its licensors (including their licensors and suppliers) on the other hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data together with the Telenav Software solely for the internal business and personal purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you agree not to otherwise reproduce, copy, modify, decompile, disassemble, create any derivative works of, or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.

448

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

Restrictions. Except where you have been specifically licensed to do so by Telenav, and without limiting the preceding paragraph, you may not use this Data (a) with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs.
Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results.
No Warranty. This Data is provided to you "as is," and you agree to use it at your own risk. Telenav and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
Disclaimer of Liability: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFORMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF TELENAV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you.
Export Control. You shall not export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such

449

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

export laws, rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement.
Entire Agreement. These terms and conditions constitute the entire agreement between Telenav (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.
Governing Law. The above terms and conditions shall be governed by the laws of the State of Illinois [insert "Netherlands" where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the jurisdiction of the State of Illinois [insert "The Netherlands" where European HERE Data is used] for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder.
Government End Users. If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a "commercial item" as that term is defined at 48 C.F.R. ("FAR") 2.101, is licensed in accordance with these End-User Terms, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following "Notice of Use," and shall be treated in accordance with such Notice:

NOTICE OF USE
CONTRACTOR (MANUFACTURER/ SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/ SUPPLIER) ADDRESS: c/o Nokia, 425 West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as defined in FAR 2.101 and is subject to these End-User Terms under which this
Data was provided.
© 1987 ­ 2014 HERE ­ All rights reserved.
If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User Terms for any Application containing Data for the United States shall contain the following notices:
"HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information."
"©United States Postal Service® 20XX. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4."

450
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

B. Canada Data. The following provisions apply to the Data for Canada, which may include or reflect data from third party licensors ("Third Party Data"), including Her Majesty the Queen in Right of Canada ("Her Majesty"), Canada Post Corporation ("Canada Post") and the Department of Natural Resources of Canada ("NRCan"):
1. Disclaimer and Limitation: Client agrees that its use of the Third Party Data is subject to the following provisions:
a. Disclaimer: The Third Party Data is licensed on an "as is" basis. The licensors of such data, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data, either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose.
b. Limitation on Liability: The Third Party Data licensors, including Her Majesty, Canada Post and NRCan, shall not be liable: (i) in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of such Data; or (ii) in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the Data.

2. Copyright Notice: In connection with each copy of all or any portion of the Data for the Territory of Canada, Client shall affix in a conspicuous manner the following copyright notice on at least one of: (i) the label for the storage media of the copy; (ii) the packaging for the copy; or (iii) other materials packaged with the copy, such as user manuals or end user license agreements: "This data includes information taken with permission from Canadian authorities, including © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © The Department of Natural Resources Canada. All rights reserved."
3. End-User Terms: Except as otherwise agreed by the parties, in connection with the provision of any portion of the Data for the Territory of Canada to End-Users as may be authorized under the Agreement, Client shall provide such End-Users, in a reasonably conspicuous manner, with terms (set forth with other end user terms required to be provided under the Agreement, or as otherwise may be provided, by Client) which shall include the following provisions on behalf of the Third Party Data licensors, including Her Majesty, Canada Post and NRCan:
The Data may include or reflect data of licensors, including Her Majesty the Queen in the Right of Canada ("Her Majesty"), Canada Post Corporation ("Canada Post") and the Department of Natural Resources Canada ("NRCan"). Such data is licensed on an "as is" basis. The licensors, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data,

451

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of the data or the Data. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the data or the Data. End User shall indemnify and save harmless the licensors, including Her Majesty, Canada Post and NRCan, and their officers, employees and agents from and against any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action, alleging loss, costs, expenses, damages or injuries (including injuries resulting in death) arising out of the use or possession of the data or the Data.
4. Additional Provisions: The terms contained in this Section are in addition to all of the rights and obligations of the parties under the Agreement. To the extent that any of the provisions of this Section are inconsistent with, or conflict with, any other provisions of the Agreement, the provisions of this Section shall prevail.

II. Mexico. The following provision applies to the Data for Mexico, which includes certain data from the Instituto Nacional de Estadística y Geografía ("INEGI"):
A. Any and all copies of the Data and/or packaging containing Data for Mexico shall contain the following notice: "Fuente: INEGI (Instituto Nacional de Estadística y Geografía)"

III. Latin America Territory

A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

Territory Notice

Argentina

IGN "INSTITUTO GEOGRAFICO NACIONAL ARGENTINO"

Ecuador

"INSTITUTO GEOGRAFICO MILITAR DEL ECUADOR AUTORIZACION N° IGM2011-01- PCO-01 DEL 25 DE ENERO DE 2011" "source: © IGN 2009 - BD TOPO ®"

Guadeloupe, French Guiana and Martinique Mexico

"Fuente: INEGI (Instituto Nacional de Estadística y Geografía)"

IV. Middle East Territory

452
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

Country Notice

Jordan

"© Royal Jordanian Geographic Centre". The foregoing notice requirement for Jordan Data is a material term of the Agreement. If Client or any of its permitted sublicensees (if any) fail to meet such requirement, HERE shall have the right to terminate Client's license with respect to the Jordan Data.

B. Jordan Data. Client and its permitted sublicensees (if any) are restricted from licensing and/or otherwise distributing HERE's database for the country of Jordan ("Jordan Data") for use in Enterprise Applications to (i) non-Jordanian entities for use of the Jordan Data solely in Jordan or (ii) Jordan-based customers. In addition, Client, its permitted sublicensees (if any) and End-Users are restricted from using the Jordan Data in Enterprise Applications if such party is (i) a non-Jordanian entity using the Jordan Data solely in Jordan or (ii) a Jordan-based customer. For purposes of the foregoing, "Enterprise Applications" shall mean Geomarketing applications, GIS applications, mobile business asset management applications, call center applications, telematics applications, public organization Internet applications or for providing geocoding services.

V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to Traffic Codes. Client acknowledges and agrees that in certain countries of the Europe Territory, Client will need to obtain rights directly from third party RDS-TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End-Users Transactions in any way derived from or based on such Traffic Codes. For such countries, HERE shall deliver the Data incorporating Traffic Codes to Client only after receiving certification from Client of its having obtained such rights.
2. Display of Third Party Rights Legends for Belgium. Client shall, for each Transaction that uses Traffic Codes for Belgium, provide the following notice to the End-User: "Traffic Codes for Belgium are provided by the Ministerie van de Vlaamse Gemeenschap and the Ministèrie de l'Equipement et des Transports."
B. Paper Maps. With respect to any license granted to Client relating to making, selling or distributing paper maps (i.e., a map fixed on a paper or paper-like medium): (a) such license with respect to Data for the Territory of Great Britain is conditioned on Client's entering into and complying with a separate written agreement with the Ordnance Survey ("OS") to create and sell paper maps, Client's paying to the OS any and all applicable paper map royalties, and Client's complying with the OS copyright notice requirements; (b) such license for selling or otherwise distributing for charge with respect to Data for the Territory of Czech Republic

453

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

is conditioned on Client's obtaining prior written consent from Kartografie a.s.; (c) such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Client's obtaining a permit from Bundesamt für Landestopografie of Switzerland; (d) Client is restricted from using Data for the Territory of France to create paper maps with a scale between 1:5,000 and 1:250,000; and (e) Client is restricted from using any Data to create, sell or distribute paper maps that are the same or substantially similar, in terms of data content and specific use of color, symbols and scale, to paper maps published by the European national mapping agencies, including without limitation, Landervermessungämter of Germany, Topografische Dienst of the Netherlands, Nationaal Geografisch Instituut of Belgium, Bundesamt für Landestopografie of Switzerland, Bundesamt für Eich-und Vermessungswesen of Austria, and the National Land Survey of Sweden.
C. OS Enforcement. Without limiting Section IV(B) above, with respect to Data for the Territory of Great Britain, Client acknowledges and agrees that the Ordnance Survey ("OS") may bring a direct action against Client to enforce compliance with the OS copyright notice (see Section IV(D) below) and paper map requirements (see Section IV(B) above) contained in this Agreement.
D. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
Country(ies) Notice

Austria

"© Bundesamt für Eichund Vermessungswesen"

Croatia Cyprus, Estonia, Latvia, Lithuania, Moldova, Poland, Slovenia and/or Ukraine

"© EuroGeographics"

France

"source: © IGN 2009 ­ BD TOPO ®"

Germany

"Die Grundlagendaten wurden mit Genehmigung der zuständigen Behörden entnommen"

Great Britain "Contains Ordnance Survey data © Crown copyright and database right 2010 Contains Royal Mail data © Royal Mail copyright and database right 2010"

Greece

"Copyright Geomatics Ltd."

Hungary

"Copyright © 2003; TopMap Ltd."

Italy

"La Banca Dati Italiana è stata prodotta usando quale riferimento anche cartografia numerica ed al tratto prodotta e fornita dalla Regione Toscana."

Norway

"Copyright © 2000; Norwegian Mapping Authority"

Portugal "Source: IgeoE ­ Portugal"

454
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

Spain

"Información geográfica propiedad del CNIG"

Sweden

"Based upon electronic data © National Land Survey Sweden."

Switzerland "Topografische Grundlage: © Bundesamt für Landestopographie.

E. Respective Country Distribution. Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries: Albania, Belarus, Kyrgyzstan, Moldova and Uzbekistan. HERE may update such list from time to time. The license rights granted to Client under this TL with respect to the Data for such countries are contingent upon Client's compliance with all applicable laws and regulations, including, without limitation, any required licenses or approvals to distribute the Application incorporating such Data in such respective countries.

VI. Australia Territory
A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
Copyright. Based on data provided under license from PSMA Australia Limited (www.psma.com.au).

Product incorporates data which is © 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In addition to the foregoing, the End-User Terms for any Application containing RDS-TMC Traffic Codes for Australia shall contain the following notice: "Product incorporates traffic location codes which is © 20XX Telstra Corporation Limited and its licensors."
AT&T Vehicle Network Carrier Telematics Disclosure
END USER FOR PURPOSES OF THIS SECTION MEANS YOU AND YOUR HEIRS, EXECUTORS, LEGAL PERSONAL REPRESENTATITVES AND PERMITED ASSIGNS. FOR PURPOSES OF THIS SECTION "UNDERLYING WIRELESS SERVICE CARRIER" INCLUDES ITS AFFILIATES AND CONTRACTORS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS. END USER HAS NO CONTRACTUAL RELATIONSHIP WITH THE UNDERLYING WIRELESS SERVICE CARRIER AND END USER IS NOT A THIRD PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN FORD AND UNDERLYING CARRIER. END USER UNDERSTANDS AND AGREES THAT THE UNDERLYING CARRIER HAS NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO END USER. IN ANY EVENT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, END USER'S EXCLUSIVE REMEDY FOR CLAIMS ARISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT, FOR ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY FAILURE OR

455

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

DISRUPTION OF SERVICE PROVIDED HEREUNDER, IS LIMITED TO PAYMENT OF DAMAGES IN AN AMOUNT NOT TO EXCEED THE AMOUNT PAID BY END USER FOR THE SERVICES DURING THE TWO-MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY AND HOLD HARMLESS THE UNDERLYING WIRELESS SERVICE CARRIER AND ITS OFFICERS, EMPLOYEES, AND AGENTS AGAINST ANY AND ALL CLAIMS, INCLUDING WITHOUT LIMITATION CLAIMS FOR LIBEL, SLANDER, OR ANY PROPERTY DAMAGE, PERSONAL INJURY OR DEATH, ARISING IN ANY WAY, DIRECTLY OR INDIRECTLY, IN CONNECTION WITH THIS AGREEMENT OR THE USE, FAILURE TO USE, OR INABILITY TO USE THE DEVICE EXCEPT WHERE THE CLAIMS RESULT FROM THE UNDERLYING CARRIER'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. THIS INDEMNITY WILL SURVIVE THE TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT IN ANY NUMBER ASSIGNED TO THE DEVICE.
(iv) END USER UNDERSTANDS THAT FORD AND THE UNDERLYING CARRIER CANNOT GUARANTY THE SECURITY OF WIRELESS TRANSMISSIONS, AND WILL NOT BE LIABLE FOR ANY LACK OF SECURITY RELATING TO THE USE OF THE SERVICES
THE SERVICE IS FOR [END USER'S] USE ONLY AND END USER MAY NOT RESELL THE SERVICE TO ANY OTHER PARTY END USER UNDERSTANDS THAT THE UNDERLYING CARRIER DOES NOT GUARANTEE ANY END USER UNINTERRUPTED SERVICE OR COVERAGE. THE UNDERLYING CARRIER DOES NOT WARRANT THAT END USERS CAN OR WILL BE LOCATED USING THE SERVICE. THE UNDERLYING CARRIER

MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, OR PERFORMANCE REGARDING ANY SERVICES OR GOODS, AND IN NO EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, FOR ANY: (A) ACT OR OMISSION OF A THIRD PARTY; (B) MISTAKES, OMISSIONS, INTERRUPTIONS, ERRORS, FAILURES TO TRANSMIT, DELAYS, OR DEFECTS IN THE SERVICE PROVIDED BY OR THROUGH THE UNDERLYING CARRIER; (C) DAMAGE OR INJURY CAUSED BY SUSPENSION OR TERMINATION BY THE UNDERLYING CARRIER; OR (D) DAMAGE OR INJURY CAUSED BY A FAILURE OR DELAY IN CONNECTING A CALL TO ANY ENTITY, INCLUDING 911 OR ANY OTHER EMERGENCY SERVICE. TO THE FULL EXTENT ALLOWED BY LAW, THE END USER RELEASES, INDEMNIFIES AND HOLDS THE UNDERLYING CARRIER HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS OF ANY PERSON OR ENTITY FOR DAMAGES OF ANY NATURE ARISING IN ANY WAY FROM OR RELATING TO, DIRECTLY OR INDIRECTLY, SERVICES PROVIDED BY THE UNDERLYING CARRIER OR ANY PERSON'S USE THEREOF, INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF THE UNDERLYING CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with [insert name of Client Application] for the solely personal, non-commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i)

456

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not modify the Data in any way. You agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.
Restrictions
Except where you have been specifically licensed to do so by NAV2 , and without limiting the preceding paragraph, you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. You agree to cease using this Data if you fail to comply with these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt, and (b) any support services provided by NAV2 shall be substantially as described in applicable written materials provided to you by NAV2, and NAV2's support engineers will make commercially reasonable efforts to solve any problem issues.

rigCustomer Remedies
NAV2 and its suppliers' entire liability and your exclusive remedy shall be, at NAV2's sole discretion, either (a) return of the price paid, if any, or (b) repair or replacement of the Data that do not meet NAV2's Limited Warranty and that are returned to NAV2 with a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from accident, abuse, or misapplication. Any replacement Data will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Neither these remedies nor any product support services offered by NAV2 are available without proof of purchase from an authorized international source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OWNERSHIP OR NON-INFRINGEMENT. Certain warranty exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR

457

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFROMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NAV2 OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL NAV2's OR ITS SUPPLIERS' LIABILITY HEREUNDER EXCEED THE PRICE PAID. Certain liability exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.
Export Control
You agree not to export to anywhere any part of the Data provided to you or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its suppliers and are protected by applicable copyright and other intellectual property law and treaties. The Data are provided solely on the basis of a license to use, not sale.
Entire Agreement
These terms and conditions constitute the entire agreement between NAV2(and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.

Governing Law.
The above terms and conditions shall be governed by the laws of the People's Republic of China, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. Any dispute arising from or in connection with the Data provided to you hereunder shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration.
Gracenote® Copyright
CD and music-related data from Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents 5,987,525; 6,061,680; 6,154,773; 6,161,132; 6,230,192; 6,230,207; 6.240,459; 6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent 6,304,523.
Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by GracenoteTM" logo are trademarks of Gracenote.
Gracenote® End User License Agreement (EULA)
This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 ("Gracenote").
The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers

458

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.
You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers.
Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide,

including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name.
Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,

459

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management approach of low-power radio wave radiation motors:
Article 12: For approved and certified low-power radiation motor models, companies, firms or users must not alter the frequency, increase the power or change the characteristics and functions of the original design without authorization.
Article 14: The usage of low-power radio-frequency motors must not affect aviation safety and interfere with legal telecommunications. Should interference be detected, immediately stop using the device and only resume usage after ensuring that there is no longer any interference. For the legal telecommunication and wireless telecommunication of the telco, the low-power radio frequency motor must be able to tolerate legal limits of interference from telecommunication, industrial, scientific and radio wave equipment.

SUNA TRAFFIC CHANNEL ­ TERMS AND CONDITIONS
By activating, using and/or accessing the SUNA Traffic Channel, SUNA Predictive or other content or material provided by Intelematics (together, SUNA Products and/or Services), you must accept certain terms and conditions. The following is a brief summary of the terms and conditions that apply to you. To view the full terms and conditions relevant to your use of the SUNA Products and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandconditions/
1. Acceptance
By using SUNA Products and/or Services, you will be deemed to have accepted and agreed to be bound by the terms and conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandconditions/
2. Intellectual Property
SUNA Products and/or Services are for your personal use. You may not record, or retransmit the content, nor use the content in association with any other traffic information or route guidance service or device not approved by Intelematics. You obtain no right of ownership in any Intellectual Property Rights (including copyright) in the data that is used to provide SUNA Products and/or Services.
3. Appropriate Use

460
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

SUNA Products and/or Services are intended as an aid to personal motoring and travel planning, and do not provide comprehensive or accurate information on all occasions. On occasions, you may experience additional delay as a result of using SUNA Products and/or Services. You acknowledge that it is not intended, or suitable, for use in applications where time of arrival or driving directions may impact the safety of the public or yourself.
4. Use of SUNA Products and Services while driving
You, and other authorised drivers of the vehicle in which SUNA Products and/or Services are available or installed and active, remain at all times responsible for observing all relevant laws and codes of safe driving. In particular, you agree to only actively operate SUNA Products and/or Services when the Vehicle is at a complete stop and it is safe to do so.
5. Service Continuity and Reception of the SUNA Traffic Channel
We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day, 365 days a year. The SUNA Traffic Channel may occasionally be unavailable for technical reasons or for planned maintenance. We will try to perform maintenance at times when congestion is light. We reserve the right to withdraw SUNA Products and/or Services at any time.

Also, we cannot assure the uninterrupted reception of the SUNA Traffic Channel RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or the manufacturer of your device (the "Suppliers")) shall be liable to you or to any third party for any damages either direct, indirect, incidental, consequential or otherwise arising out of the use of or inability to use SUNA Products and/or Services even if Intelematics or a Supplier has been advised of the possibility of such damages. You also acknowledge that the neither Intelematics nor any Supplier guarantees nor make any warranties that relate to the availability, accuracy or completeness of SUNA Products and/or Services, and to the extent which it is lawful to do so, both Intelematics and each Supplier excludes any warranties which might otherwise be implied by any State or Federal legislation in relation to SUNA Products and/or Services.
7. Please Note
Great care has been taken in preparing this manual. Constant product development may mean that some information is not entirely up-to-date. The information in this document is subject to change without notice.

DECLARATION OF CONFORMITY - VEHICLES WITHOUT: SYNC 3

Radio Frequency Statement

Component Name Audio Unit

FCC Identification Number IC Identification Number

NT8-AHUCHRFORD

3043A-AHUCHRFORD

461
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that could cause undesired operation.

DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3

Radio Frequency Statement

SYNC Version 3.0 3.1 3.2

FCC Identification Number IC Identification Number

ACJ-SYNCG3-L

216B-SYNCG3-L

ACJ-FA-170-BCARHS

216B-FA170BCARHS

ACJ-FG-185-SG32MH

216B-FG185SG32MH

WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
These devices comply with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that could cause undesired operation.

DECLARATION OF CONFORMITY - VEHICLES WITH: WIRELESS ACCESSORY CHARGING
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

462
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

Component Name

FCC Identification Number

Wireless accessory charger.

L2C0066T

This equipment has been tested and found to comply with Part 18 of the FCC Rules.
This equipment generates, uses, and can radiate radio frequency energy and may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, please consult the dealer.
This product is not end-user servicable.
This device complies with Industry Canada licence-exempt RSS standards. Operation is subject to the following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that could cause undesired operation.

463
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

TYPE APPROVALS
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s)

E253824
Ghana

E207816
Argentina

E253823
Jordan
E253822
Malaysia

E197509
Brazil
E207818
European Union EU

E253812
E253813
Mexico

E197811
464
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Moldova
E207821
Morocco
E253817
Oman
E198001
Philippines
E253816
Russia

Appendices
E197844
Serbia
E253820
Singapore
E198002
South Africa
E253819
South Korea

465
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices
Radio Frequency Certification Logos for Mid Range Radar

E203679
Taiwan
E253818
Ukraine
E207817
United Arab Emirates

E269659
Argentina
E269662
Ghana

E269660
Jordan
466
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices
Radio Frequency Certification Logos for Passive Anti-Theft System

E269661
Morocco

E274065
Argentina

E269664
South Africa

E269675
Brazil

E269663
United Arab Emirates

E274068
Djibouti
467

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

E269674
Ghana

E269673
Malaysia

E274067
Jamaica

E269670
Morocco

E269666
Jordan

E274066
Paraguay

468
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

E275754
Pakistan

E269667
South Africa

E269672
Serbia

E269671
Ukraine

E269676
Singapore

E269668
United Arab Emirates

469
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

E269677
Vietnam
Radio Frequency Certification Logos for Radio Transceiver Module

E272194
Jordan

E272192
Djibouti

E269683
Morocco

E272193
Jamaica

E269684
Pakistan
470

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

E272195
Paraguay

E269682
Ukraine

E269681
Serbia

E272196
United Arab Emirates
Radio Frequency Certification Logos for Blind Spot Information System

E269685
South Africa

E269695
Ghana
471

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices

E269697
Malaysia

E269693
Vietnam
Radio Frequency Certification Logos for Wireless Charging

E269696
South Africa

E272903
United Arab Emirates

E269694
United Arab Emirates

E273475
South Korea

472

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Appendices
Radio Frequency Certification Logos for SYNC 3
E252722
Brazil
473
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

474
2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

9
911 Assist...........................................................49 911 Assist May Not Work If................................50 911 Assist Privacy Notice...................................50 In the Event of a Crash.......................................50
A
A/C See: Climate Control.........................................108
About This Manual...........................................7 ABS
See: Brakes............................................................173 ABS driving hints
See: Hints on Driving With Anti-Lock Brakes.................................................................174
Accessories.....................................................412 Exterior Style........................................................412 Interior Style..........................................................412 Lifestyle..................................................................412 Peace of Mind......................................................412
Accessories See: Replacement Parts Recommendation............................................13
ACC See: Using Adaptive Cruise Control............196
Active Park Assist.........................................184 Using Active Park Assist..................................185
Adjusting the Headlamps.........................276 Horizontal Aim Adjustment...........................278 Vertical Aim Adjustment.................................276
Adjusting the Steering Wheel....................74 Airbag Disposal..............................................48 Air Conditioning
See: Climate Control.........................................108 Air Filter
See: Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L Duratorq-TDCi Diesel..................................283
See: Changing the Engine Air Filter 2.5L.....................................................................283
Alarm See: Anti-Theft Alarm.........................................72
AM/FM Radio - Vehicles Without: SYNC 3......................................................................358 Selecting a Radio Source...............................358

Anti-Theft Alarm.............................................72 Alarm System.........................................................72 Arming the Alarm.................................................72 Disarming the Alarm...........................................73 Full Guard and Reduced Guard.......................72 Triggering the Alarm............................................72
Appendices....................................................434 Apps.................................................................385
Using Apps on an Android Device...............386 Using Apps on an iOS Device........................385 At a Glance.........................................................17 Audible Warnings and Indicators............90 Airbag Secondary Warning Audible
Warning..............................................................90 Automatic Transmission Audible
Warning..............................................................90 Door Ajar Audible Warning................................91 Fasten Seatbelt Audible Warning...................91 Headlamps On Audible Warning....................91 Key in Ignition Audible Warning.......................91 Parking Brake On Audible Warning................91 Audio System................................................352 General Information.........................................352 Audio Unit Clock and Date Displays Vehicles Without: SYNC 3.....................358 Adjusting the Clock...........................................358 Audio Unit - Vehicles With: SYNC 3......................................................................356 Adjusting the Volume......................................356 Changing Radio Stations................................357 Pausing or Playing Media................................357 Scrolling Through the Menu Options.........357 Seek Down and Previous Track
Button................................................................357 Seek Up and Next Track Button...................357 Sound Settings...................................................357 Switching the Audio Unit On and Off........356 Switching the Screen On and Off................357 Audio Unit - Vehicles Without: SYNC 3.......................................................................353 Adjusting the Volume.......................................353 Changing Radio Stations................................354 Pausing or Playing Media...............................356 Returning to the Previous Screen................356 Scrolling Through the Menu Options.........355 Seek Down and Previous Track
Button...............................................................356 Seek Up and Next Track Button..................356

475

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Selecting a Menu Option................................355 Selecting Media..................................................354 Selecting the Radio..........................................354 Sound Settings...................................................356 Switching the Audio Unit On and Off........353 Switching the Screen On and Off...............356 System Settings.................................................356 Using a Cell Phone............................................356 Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................79 Automatic Climate Control......................109
Adjusting the Auto Mode..................................110 Directing Air to the Footwell Air Vents........110 Directing Air to the Instrument Panel Air
Vents...................................................................110 Directing Air to the Windshield Air
Vents...................................................................110 Setting the Blower Motor Speed...................110 Setting the Temperature..................................110 Switching Auto Mode On and Off.................110 Switching Dual Mode On and Off.................110 Switching Maximum Cooling On and
Off........................................................................110 Switching Maximum Defrost On and
Off.......................................................................109 Switching the Air Conditioning On and
Off.......................................................................109 Switching the Climate Control On and
Off.......................................................................109 Switching the Recirculated Air On and
Off.......................................................................109 Automatic Crash Notification
System............................................................49 Automatic High Beam Control.................80
Automatic High Beam Indicator......................81 Overriding the System.........................................81 Switching the System On and Off................80 Automatic Transmission - 6-Speed Automatic Transmission........................169 Brake Shift Interlock..........................................169 Selector Lever Positions..................................169 SelectShiftTM........................................................169 Automatic Transmission - 8-Speed Automatic Transmission..........................171 Brake Shift Interlock............................................171 Selector Lever Positions....................................171 SelectShiftTM.........................................................171

Automatic Transmission Fluid Check.............................................................272
Auto-Start-Stop...........................................146 Information Messages.......................................147 Principle of Operation.......................................146 Replacing the Battery........................................147 Switching the System On and Off................147 Using Auto-Start-Stop.....................................146
Autowipers........................................................75 Auxiliary Power Points.................................131
12 Volt DC Power Point......................................131
B
Battery See: Changing the 12V Battery......................273
Blind Spot Information System.............209 ..................................................................................209 Switching the System On and Off...............210 System Errors.......................................................210 Using the Blind Spot Information System.............................................................209
BLIS See: Blind Spot Information System.........209
Bonnet Lock See: Opening and Closing the Hood...........261
Booster Seats..................................................26 Types of Booster Seats.......................................27
Brake Fluid Check.........................................272 Brakes................................................................173
General Information...........................................173 Breaking-In.....................................................238 Bulb Specification Chart..........................350
C
Cabin Air Filter.................................................113 Capacities and Specifications - 1.5L
Duratorq-TDCi Diesel..............................335 Air Conditioning System..................................335 Automatic Transmission.................................339 Brake System......................................................339 Diesel Exhaust Fluid.........................................338 Engine....................................................................336 Fuel Tank..............................................................338 Grease...................................................................340 Locks......................................................................340 Washer Reservoir...............................................338

476

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel................................................................340 Air Conditioning System..................................341 Automatic Transmission................................344 Brake System......................................................343 Engine.....................................................................341 Fuel Tank...............................................................343 Grease....................................................................344 Locks......................................................................344 Washer Reservoir...............................................343
Capacities and Specifications 2.5L................................................................345 Air Conditioning System.................................345 Automatic Transmission................................349 Brake System......................................................348 Engine....................................................................346 Fuel Tank..............................................................348 Grease....................................................................350 Locks......................................................................349 Washer Reservoir...............................................348
Capacities and Specifications.................327 Cargo Nets......................................................222
Installing the Net................................................222 Removing the Net..............................................224 Car Wash See: Cleaning the Exterior...............................287 Catalytic Converter......................................159 On-Board Diagnostics System......................159 Changing a Bulb...........................................278 Central High Mounted Brake Lamp.............281 Front Fog Lamps...............................................280 Headlamp.............................................................278 Interior Lamps......................................................281 License Plate Lamp...........................................281 Rear Lamps...........................................................281 Side Direction Indicator..................................280 Changing a Fuse..........................................260 Fuse Types...........................................................260 General Information.........................................260 Passenger Compartment Fuse Box...........260 Changing a Road Wheel...........................320 Changing a Road Wheel...................................321 Dissimilar Spare Wheel and Tire Assembly
Information.....................................................320 Stowing the Flat or Spare Tire......................324 Changing the 12V Battery..........................273

Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L Duratorq-TDCi Diesel..............................283
Changing the Engine Air Filter 2.5L.................................................................283
Changing the Front Wiper Blades..........275 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate............275 Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors........276 Checking MyKey System Status..............60 Checking the Wiper Blades......................275 Child Restraint and Seatbelt
Maintenance.................................................38 Child Restraint Positioning.........................28 Child Safety.......................................................18
General Information.............................................18 Child Safety Locks.........................................30
Left-Hand Side.......................................................31
Right-Hand Side....................................................31 Cigar Lighter.....................................................131 Cleaning Leather Seats..............................291 Cleaning Products.......................................286 Cleaning the Exterior..................................287
Cleaning the Headlamps................................287
Exterior Chrome Parts.....................................288
Exterior Plastic Parts........................................288
Stripes or Graphics...........................................288
Underbody...........................................................288
Under Hood.........................................................288 Cleaning the Instrument Panel and
Instrument Cluster Lens........................290 Cleaning the Interior...................................289
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats..............................................289
Instrument Cluster Screens, LCD Screens
and Radio Screens.......................................290
Leather Interior...................................................290
Rear Windows....................................................290
Seatbelts..............................................................289
Storage Compartments, Cup Holders and
Ashtrays...........................................................290
Suede Micro Fiber Fabric................................290 Cleaning the Wheels..................................292 Cleaning the Windows and Wiper
Blades...........................................................289 Clearing All MyKeys......................................60
MyKey Information Messages.........................60

477

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Climate Control............................................108 Clock...................................................................94
Type 1........................................................................94 Type 2.......................................................................94 Cold Weather Precautions.......................239 Connecting a Bluetooth Device Vehicles Without: SYNC 3.....................358 Pairing a Device..................................................358 Coolant Check See: Engine Coolant Check...........................268 Cornering Lamps.............................................81 Crash Sensors and Airbag Indicator........47 Creating a MyKey - Vehicles With: Push Button Start...................................................57 MyKey Information Messages.........................58 Creating a MyKey - Vehicles Without: Push Button Start........................................57 MyKey Information Messages..........................57 Cross Traffic Alert..........................................211 False Alerts............................................................213 Switching the System Off and On................213 System Errors.......................................................213 System Lights, Messages and Audible
Alerts...................................................................212 System Limitations............................................213 Using the System.................................................211 Cruise Control................................................195 Principle of Operation.......................................195 Cruise control See: Using Cruise Control................................195 Cup Holders....................................................133 Customer Assistance..................................247
D
Data Recording..................................................9 Comfort, Convenience and Entertainment Data........................................................................11 Event Data.................................................................11 Service Data............................................................10 Services That Third Parties Provide...............12 Services That We Provide..................................12 Vehicles With a Modem......................................12 Vehicles With SYNC.............................................12
Declaration of Conformity - Vehicles With: SYNC 3..............................................462 Radio Frequency Statement.........................462

Declaration of Conformity - Vehicles With: Wireless Accessory Charging.......................................................462
Declaration of Conformity - Vehicles Without: SYNC 3........................................461 Radio Frequency Statement..........................461
Diesel Particulate Filter..............................163 Diesel Particulate Filter Automatic Regeneration...................................................164 Diesel Particulate Filter Manual Regeneration...................................................165 On-Board Diagnostics System......................163
Direction Indicators.......................................82 Doors and Locks.............................................63 Drive Belt Routing - 1.5L Duratorq-TDCi
Diesel............................................................284 Drive Belt Routing - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel...............................284 Drive Belt Routing - 2.5L...........................285 Driver Alert.....................................................203
Driver Alert System Display...........................204 Driver Alert System Messages......................205 Driver Alert System Warnings.......................203 Switching Driver Alert On or Off..................204 Driver and Passenger Airbags....................41 Children and Airbags...........................................42 Proper Driver and Front Passenger Seating
Adjustment.........................................................41 Driver Knee Airbag.........................................46 Driving Aids....................................................202 Driving Hints..................................................238 Driving Through Water...............................239
E
Eco Mode.........................................................213 Eco Mode System Display...............................214 Principle of Operation.......................................213
Economical Driving.....................................238 Electromagnetic Compatibility..............434 Emission Law.................................................158
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance..........159
Tampering With a Noise Control System...............................................................158
End User License Agreement.................436 VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) .................................436

478

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Engine Block Heater....................................144 Using the Engine Block Heater......................145
Engine Coolant Check...............................268 Adding Coolant..................................................268 Coolant Change.................................................270 Engine Coolant Temperature Management....................................................271 Fail-Safe Cooling...............................................270 Recycled Coolant...............................................270 Severe Climates.................................................270
Engine Cooling Fan - Diesel.....................268 Engine Cooling Fan - Gasoline................267 Engine Emission Control...........................158 Engine Immobilizer
See: Passive Anti-Theft System.....................70 Engine Oil Check..........................................266
Adding Engine Oil..............................................266 Engine Oil Dipstick - 1.5L Duratorq-TDCi
Diesel.............................................................265 Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L....................266 Engine Specifications - 1.5L
Duratorq-TDCi Diesel..............................327 Engine Specifications - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel...............................328 Engine Specifications - 2.5L....................329 Entertainment...............................................377
Playing Music From a USB or Media Player.................................................................378
Streaming Music From a Bluetooth Device................................................................378
Using the Radio...................................................377 Environment.....................................................16 Essential Towing Checks..........................233
Before Towing a Trailer....................................235 Hitches...................................................................234 Launching or Retrieving a Boat or Personal
Watercraft.......................................................236 Safety Chains......................................................234 Trailer Brakes.......................................................234 Trailer Lamps.......................................................235 Trailer Towing Connector................................234 When Towing a Trailer.....................................235 Event Data Recording See: Data Recording..............................................9 Export Unique Options.................................15 Exterior Mirrors................................................84 Adjusting the Mirrors..........................................84

Folding the Mirrors...............................................84
F
Fan See: Engine Cooling Fan - Diesel.................268 See: Engine Cooling Fan - Gasoline............267
Fastening the Seatbelts...............................33 Seatbelt Locking Modes....................................34 Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel.......................320
Flat Tire Inflation See: Tire Sealant and Inflator Kit................296
Floor Mats.......................................................239 Fog Lamps - Front
See: Front Fog Lamps.........................................81 Ford Credit.........................................................13
US Only.....................................................................13 Ford Protect....................................................414
Ford Protect Extended Service Plan (CANADA ONLY)...........................................415
Ford Protect Extended Service Plans (U.S. Only)...................................................................414
Front Fog Lamps.............................................81 Front Parking Aid...........................................181
Front Parking Aid Information Messages..........................................................183
Object Distance Indicator................................182 Front Passenger Sensing System............42 Front Wiper Blades
See: Changing the Front Wiper Blades.......275 Fuel and Refueling.......................................148 Fuel Consumption........................................157
Advertised Capacity...........................................157 Fuel Economy.......................................................157 Fuel Filler Funnel Location........................153 Fuel Quality - Diesel....................................148 Biodiesel................................................................149 Diesel Fuel Additives ........................................150 Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Not Required ..........149 Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Required (United States/Canada/Puerto Rico/U.S. Virgin Islands And Other Locales) ......................148

479

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Fuel Quality - E85.........................................152 Choosing the Right Fuel - Flex Fuel Vehicles..............................................................152 Switching Between E85 and Gasoline.............................................................153
Fuel Quality - Gasoline................................151 Choosing the Right Fuel....................................151
Fuel Shutoff...................................................242 Ignition Switch....................................................242 Keyless Starting..................................................243
Fuse Box Locations.....................................254 Engine Compartment Fuse Box...................254 Passenger Compartment Fuse Box............254
Fuses................................................................254 Fuse Specification Chart..........................254
Engine Compartment Fuse Box...................255 Passenger Compartment Fuse Box...........258
G
Gauges................................................................87 Engine Coolant Temperature Gauge............88 Fuel Gauge..............................................................87 Information Display.............................................87
Gearbox See: Transmission..............................................169
General Information on Radio Frequencies....................................................51
General Maintenance Information........416 Multi-Point Inspection......................................418 Owner Checks and Services...........................417 Protecting Your Investment...........................416 Why Maintain Your Vehicle?..........................416 Why Maintain Your Vehicle at Your Dealership?......................................................416
Getting Assistance Outside the U.S. and Canada.........................................................250
Getting the Services You Need...............247 Away From Home..............................................247
Global Opening..............................................84
H
Handbrake See: Parking Brake..............................................174
Hazard Flashers............................................242 Headlamp Adjusting
See: Adjusting the Headlamps.....................276

Headlamp Exit Delay...................................80 Headrest
See: Head Restraints..........................................115 Head Restraints..............................................115
Adjusting the Head Restraint..........................116 Heated Exterior Mirrors................................113 Heated Rear Window...................................113 Heated Seats.................................................130 Heated Windshield........................................113 Heating
See: Climate Control.........................................108 Hill Start Assist..............................................174
Switching the System On and Off................175 Using Hill Start Assist........................................175 Hints on Controlling the Interior Climate - Vehicles With: Automatic Temperature Control..................................111 Defogging or Clearing the Windshield of
Thin Ice.................................................................111 Defogging the Side Windows in Cold
Weather...............................................................111 General Hints..........................................................111 Quickly Cooling the Interior...............................111 Recommended Settings for Cooling.............111 Recommended Settings for Heating.............111 Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature Control............................................................112 Defogging or Clearing the Windshield of
Thin Ice................................................................112 Defogging the Side Windows in Cold
Weather..............................................................112 General Hints.........................................................112 Quickly Cooling the Interior..............................112 Quickly Heating the Interior.............................112 Recommended Settings for Cooling............112 Recommended Settings for Heating............112 Hints on Driving With Anti-Lock Brakes.............................................................174 Home Screen.................................................372 Hood Lock See: Opening and Closing the Hood...........261
I
Ignition Switch...............................................134 In California (U.S. Only)............................248

480

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Information Displays.....................................92 General Information............................................92
Information Messages.................................94 Active Park Assist.................................................95 Adaptive Cruise Control....................................95 Alarm........................................................................95 Automatic High Beam Control.......................96 Auto-Start-Stop...................................................96 Blind Spot Information and Cross Traffic Alert Systems....................................................97 Brake System.........................................................97 Doors and Locks...................................................98 Driver Alert..............................................................98 Engine......................................................................98 Fuel System...........................................................99 Headlamps.............................................................99 Hill Start Assist.....................................................99 Lane Keeping System........................................99 Maintenance........................................................100 MyKey......................................................................101 Parking Aid.............................................................101 Parking Brake.......................................................102 Pre-Collision Assist............................................102 Rear Window Lock.............................................102 Remote Control...................................................102 Selective Catalytic Reductant System...............................................................103 Stability Control..................................................105 Starting System..................................................105 Steering System.................................................105 Tire Pressure Monitoring System.................106 Transmission........................................................106 Wireless Accessory Charging.........................107
Installing Child Restraints............................19 Child Restraints......................................................19 Using Lap and Shoulder Belts.........................20 Using Lower Anchors and Tethers for Children (LATCH)............................................22 Using Tether Straps.............................................24
Instrument Cluster.........................................87 Instrument Lighting Dimmer......................79 Instrument Panel Overview.........................17 Interior Lamps.................................................82
Courtesy Lamp......................................................82 Reading Lamps.....................................................82 Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror.................85

Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror.................85
Introduction.........................................................7
J
Jump Starting the Vehicle........................243 Connecting the Jumper Cables....................243 Jump Starting......................................................244 Preparing Your Vehicle.....................................243 Removing the Jumper Cables.......................244
K
Keyless Entry....................................................67 Disabled Keys........................................................68 General Information............................................67 Locking and Unlocking the Doors with the Key Blade...........................................................68 Locking Your Vehicle...........................................67 Passive Key.............................................................67 Unlocking Your Vehicle......................................68
Keys and Remote Controls..........................51
L
Lane Keeping System................................205 Lane Keeping System Display......................208 Lane Keeping System Messages.................209 Lane Keeping System Settings....................206 Lane Keeping System Warning Lamps and Indicators.........................................................208 Switching Lane Keeping System On or Off......................................................................206
Liftgate...............................................................69 Lighting Control..............................................78
Headlamp Flasher................................................79 High Beams............................................................78 Parking Lamps.......................................................78 Lighting...............................................................78 General Information............................................78 Load Carriers See: Roof Racks and Load Carriers.............224 Load Carrying.................................................221 Load Limit.......................................................225 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type Vehicles............................................................229

481

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Vehicle Loading - with and without a Trailer.................................................................225
Locking and Unlocking.................................63 Autolock..................................................................65 Autounlock.............................................................65 Emergency Locking with the Key...................65 Locking and Unlocking the Doors From Inside....................................................................63 Locking and Unlocking the Doors with the Key Blade...........................................................64 Opening the Double Rear Doors.....................63 Opening the Double Rear Doors From Inside...................................................................66 Remote Control....................................................63 Smart Unlocks for Integrated Keyhead Transmitter........................................................64 Unlocking the Doors with the Interior Door Handles...............................................................64
Luggage Anchor Points...............................221 Lug Nuts
See: Changing a Road Wheel.......................320 Lug Nuts..........................................................325
M
Maintenance..................................................261 General Information..........................................261
Manual Climate Control............................108 Directing Air to the Footwell Air Vents..................................................................109 Directing Air to the Instrument Panel Air Vents..................................................................109 Directing Air to the Windshield Air Vents..................................................................109 Setting the Blower Motor Speed..................108 Setting the Temperature.................................109 Switching Maximum Cooling On and Off.......................................................................108 Switching Maximum Defrost On and Off.......................................................................108 Switching the Air Conditioning On and Off.......................................................................108 Switching the Climate Control On and Off.......................................................................108 Switching the Recirculated Air On and Off.......................................................................108
Manual Liftgate..............................................69 Closing the Liftgate.............................................69

Opening the Liftgate...........................................69 Unlocking the Liftgate........................................69 Manual Seats...................................................117 Adjusting the Lumbar Support.......................118 Adjusting the Seat Backrest............................118 Adjusting the Seat Height................................118 Moving the Seat Backward and
Forward...............................................................117 Single Passenger Seat.......................................118 Message Center See: Information Displays.................................92 Mirrors See: Windows and Mirrors................................83 Mobile Communications Equipment.......15 Motorcraft Parts - 1.5L Duratorq-TDCi Diesel............................................................330 Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel.................................331 Motorcraft Parts - 2.5L...............................332 MyKey Settings...............................................56 Configurable Settings.........................................56 Non-Configurable Settings..............................56 MyKey Troubleshooting - Vehicles With: Push Button Start........................................61 What is an admin key?........................................61 Why can I not clear the MyKeys?....................61 Why can I not create a MyKey?.......................61 Why can I not program a MyKey?...................61 Why can I not start the engine with a
MyKey?................................................................62 Why does the MyKey distance not
accumulate?.....................................................62 MyKey Troubleshooting - Vehicles
Without: Push Button Start.....................61 What is an admin key?........................................61 Why can I not clear the MyKeys?....................61 Why can I not create a MyKey?.......................61 Why can I not program a MyKey?...................61 Why does the MyKey distance not
accumulate?......................................................61 MyKeyTM.............................................................56
Principle of Operation........................................56
N
Navigation.......................................................381 Changing the Format of the Map................382 Live Traffic............................................................384

482

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Michelin Travel Guide.......................................385 Navigation Map Updates................................385 Route Guidance.................................................383 Setting a Destination........................................381 Zoom......................................................................382 Normal Scheduled Maintenance...........419 Intelligent Oil-Life MonitorTM.........................419 Maintenance Intervals.....................................420
O
Oil Change Indicator Reset.......................267 Resetting the Oil Life Monitoring System..............................................................267
Oil Check See: Engine Oil Check......................................266
Opening and Closing the Hood...............261 Closing the Hood...............................................262 Opening the Hood..............................................261
Ordering Additional Owner's Literature......................................................252 Obtaining a French Owner's Manual..........252
Overhead Console........................................133 Rear Door Storage Compartment................133
P
Parking Aids....................................................179 Principle of Operation.......................................179
Parking Brake..................................................174 Passive Anti-Theft System.........................70
Programming a Passive Key..............................71 Programming a Remote Flip Key...................70 SecuriLock®...........................................................70 Passive Key Backup Position.....................55 PATS See: Passive Anti-Theft System.....................70 Perchlorate........................................................13 Personalized Settings..................................94 Measure Units.......................................................94 Switching Chimes Off........................................94 Personal Safety SystemTM..........................39 How Does the Personal Safety System
Work?..................................................................39 Phone...............................................................379
Android Auto........................................................381 Apple CarPlay.....................................................380

Pairing Your Cell Phone for the First Time...................................................................379
Text Messaging..................................................380 Using Your Cell Phone.....................................380 Playing Media From a USB Device Vehicles Without: SYNC 3......................361 Selecting the USB Device................................361 Supported Audio File Formats......................361 Post-Crash Alert System..........................245 Power Door Locks See: Locking and Unlocking.............................63 Power Seats....................................................119 Power Windows - Vehicles With: One-Touch Open Driver Window.........84 One-Touch Open.................................................84 Power Windows - Vehicles With: Rear Power Windows ..........................................83 Bounce-Back.........................................................83 One-Touch Close.................................................83 One-Touch Open.................................................83 Rear Window Lock...............................................83 Pre-Collision Assist......................................215 Distance Alert.......................................................217 Distance Indication.............................................217 Pre-Collision Assist Information
Messages..........................................................219 Pre-Collision Assist System Sensors..........218 Pre-Collision Assist Warning Lamp.............219 Programming a MyKey.................................58 Protecting the Environment........................16 Puncture See: Changing a Road Wheel.......................320 Push Button Ignition Switch.....................135 Failure to Start - Vehicles with Manual
Transmission...................................................135 Fast Restart..........................................................136 Key Outside Vehicle Audible Warning.........137 Starting System Information
Messages...........................................................137 Starting The Engine - Vehicles with
Automatic Transmission.............................135 Starting The Engine - Vehicles with Manual
Transmission...................................................135 Stopping the Engine When Your Vehicle is
Moving - Vehicles with Automatic Transmission...................................................136

483

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Stopping the Engine When Your Vehicle is Moving - Vehicles with Manual Transmission...................................................136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic Transmission...................................................136
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Manual Transmission...................................................136
Switching the Ignition On to Accessory Mode...................................................................135
Vehicles with a Diesel Engine.........................135
R
Rear Parking Aid............................................179 Object Distance Indicator...............................180 Rear Parking Aid Information Messages...........................................................181
Rear Passenger Climate Controls............112 Adjusting the Blower Motor Speed...............113 Directing Air to the Footwell Air Vents.........113 Directing Air to the Overhead Air Vents....................................................................113 Directing Air to the Overhead Air Vents and the Footwell Air Vents...................................113 Switching the Rear Passenger Climate Controls On and Off.......................................112
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row Seating...........................................................127 Second Row Seats..............................................127 Third Row Seats..................................................128
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain Chairs.............................................................124 Second Row Seats.............................................124 Third Row Seats..................................................125
Rear Seats - Short Wheelbase................120 Second Row Seats.............................................120 Third Row Seats..................................................122
Rear Under Floor Storage..........................221 Adjustable Load Floor.......................................221 Passenger Compartment Floor.....................221
Rear View Camera........................................192 Switching the Rear View Camera Off.........194 Switching the Rear View Camera On..........193 Using the Display................................................193

Vehicles With Parking Aid...............................194 Rear View Camera
See: Rear View Camera....................................192 Rear Window Wiper and Washers............77
Rear Window Washer..........................................77 Rear Window Wiper.............................................77 Rear Wiper Blades See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate................275 See: Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors.............276 Recommended Towing Weights.............231
Calculating the Maximum Loaded Trailer Weight...............................................................232
Reduced Engine Performance................238 Refueling..........................................................154
Refueling System Overview...........................154 Refueling System Warning.............................156 Refueling Your Vehicle......................................155 Remote Control - Vehicles With: Keyless Entry and Push Button Start....................51 Locating Your Vehicle.........................................53 Removable Key Blade..........................................51 Replacing the Battery.........................................52 Sounding the Panic Alarm................................53 Remote Control - Vehicles With: Remote Flip Key............................................................54 Locating Your Vehicle.........................................55 Replacing the Battery.........................................54 Sounding the Panic Alarm................................55 Repairing Minor Paint Damage...............292 Replacement Parts Recommendation........................................13 Collision Repairs....................................................14 Scheduled Maintenance and Mechanical
Repairs..................................................................14 Warranty on Replacement Parts.....................14 Replacing a Lost Key or Remote Control.............................................................55 Reporting Safety Defects (Canada Only)..............................................................252 Reporting Safety Defects (U.S. Only)..............................................................252 Roadside Assistance...................................241 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................242 Vehicles Sold in Canada: Roadside
Assistance Program Coverage.................242

484

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Vehicles Sold in Canada: Using Roadside Assistance.......................................................242
Vehicles Sold in the United States: Getting Roadside Assistance....................................241
Vehicles Sold in the United States: Using Roadside Assistance....................................241
Roadside Emergencies...............................241 Roof Racks and Load Carriers.................224
Maximum Load Weights.................................224 Running-In
See: Breaking-In.................................................238 Running Out of Fuel.....................................153
Adding Fuel From a Portable Fuel Container..........................................................153
Filling a Portable Fuel Container..................153
S
Safety CanopyTM............................................46 Safety Precautions......................................148 Satellite Radio..............................................359
Satellite Radio Electronic Serial Number (ESN)................................................................360
Satellite Radio Reception Factors..............359 SiriusXM Satellite Radio Service.................359 Troubleshooting................................................360 Scheduled Maintenance Record...........424 Scheduled Maintenance...........................416 Seatbelt Extension........................................38 Seatbelt Height Adjustment......................35 Seatbelt Reminder........................................36 Belt-MinderTM........................................................36 Seatbelts...........................................................32 Principle of Operation.........................................32 Seatbelt Warning Lamp and Indicator Chime..............................................................36 Conditions of operation.....................................36 Seats...................................................................115 Security..............................................................70 Selective Catalytic Reductant System..........................................................160 Diesel Exhaust Fluid Guidelines...................160 Filling the Diesel Exhaust Fluid Tank..........160 Filling the Diesel Exhaust Fluid Tank Using
a Container.......................................................162 Filling the Diesel Exhaust Fluid Tank Using
a Fuel Station Pump......................................161

Selective Catalytic Reductant System Warning Lamp................................................163
Settings...........................................................386 911 Assist................................................................391 Ambient Lighting...............................................398 Bluetooth.............................................................388 Clock.......................................................................387 Display...................................................................399 General..................................................................396 Media Player........................................................387 Mobile Apps.........................................................394 Navigation............................................................392 Phone....................................................................388 Radio.......................................................................391 Sound....................................................................386 Valet Mode..........................................................400 Vehicle...................................................................398 Voice Control.......................................................399 Wi-Fi & Hotspot.................................................396
Side Airbags.....................................................45 Side Sensing System..................................183
Object Distance Indicator...............................184 Sitting in the Correct Position...................115 Sliding Door.....................................................66 Snow Chains
See: Using Snow Chains..................................315 Spare Wheel
See: Changing a Road Wheel.......................320 Special Notices................................................14
New Vehicle Limited Warranty.........................14 On Board Diagnostics Data Link
Connector............................................................14 Special Instructions..............................................14 Special Operating Conditions Scheduled Maintenance...............................................422 Speed Control See: Cruise Control............................................195 Speed Limiter................................................202 Principle of Operation......................................202 Using the System..............................................202 Stability Control.............................................177 Principle of Operation........................................177 Starter Switch See: Ignition Switch...........................................134 Starting a Diesel Engine.............................142 Engine Warning Lamps....................................143 Failure to Start.....................................................142 Glow Plug Indicator............................................143

485

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Guarding Against Exhaust Fumes................143 Important Ventilating Information...............143 Starting System Information
Messages..........................................................144 Stopping the Engine When Your Vehicle is
Moving................................................................143 Stopping the Engine When Your Vehicle is
Stationary.........................................................143 Vehicles with an Ignition Key..........................142 Vehicles with a Push Button Ignition
Switch................................................................142 Starting a Flex Fuel Engine.......................140
Automatic Shutdown.........................................141 Failure to Start......................................................141 Flex Fuel Engine Start System......................140 Guarding Against Exhaust Fumes................142 Important Ventilating Information...............142 Stopping the Engine When Your Vehicle is
Moving.................................................................141 Stopping the Engine When Your Vehicle is
Stationary..........................................................141 Starting a Gasoline Engine........................137
Automatic Engine Shutdown.........................138 Engine Warning Lamps....................................139 Failure to Start.....................................................138 Guarding Against Exhaust Fumes................139 Important Ventilating Information...............139 Starting System Information
Messages..........................................................140 Stopping the Engine When Your Vehicle is
Moving...............................................................139 Stopping the Engine When Your Vehicle is
Stationary.........................................................139 Vehicles with an Ignition Key..........................138 Vehicles with a Push Button Ignition
Switch................................................................138 Starting and Stopping the Engine..........134
General Information..........................................134 Steering............................................................215
Electric Power Steering....................................215 Steering Wheel................................................74 Storage Compartments.............................133 Streaming Bluetooth Audio - Vehicles
Without: SYNC 3........................................361 Selecting a Bluetooth Source........................361 Sun Shades......................................................85 Bounce-Back.........................................................86 Opening and Closing the Sun Shade...........86

Sun Shade Relearning.......................................86 Supplementary Restraints System.........40
Principle of Operation........................................40 Switching Off the Engine...........................144
Vehicles With a Turbocharger........................144 Symbols Glossary.............................................7 SYNCTM 3........................................................363
General Information.........................................363 SYNCTM 3 Troubleshooting.....................400
T
Technical Specifications See: Capacities and Specifications.............327
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................249
Tire Care...........................................................301 Glossary of Tire Terminology........................302 Information About Uniform Tire Quality Grading..............................................................301 Information Contained on the Tire Sidewall...........................................................303 Temperature A B C............................................302 Traction AA A B C..............................................302 Treadwear.............................................................301
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................296
Tire Pressure Monitoring System...........316 Changing Tires With a Tire Pressure Monitoring System.........................................317 Tire Pressure Monitoring System Reset Procedure.........................................................319 Understanding Your Tire Pressure Monitoring System ........................................317
Tire Pressures................................................324 Tire Repair Kit
See: Tire Sealant and Inflator Kit................296 Tire Sealant and Inflator Kit....................296
After Using the Tire Sealant and Inflator Kit.......................................................................300
Using the Tire Sealant and Inflator Kit........................................................................297
Tires See: Wheels and Tires.....................................295
Towing a Trailer............................................230 Load Placement................................................230
Towing Points................................................245 Front Towing Point............................................245

486

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

Rear Towing Point.............................................246 Towing Eye Location........................................246 Towing the Vehicle on Four Wheels..........................................................237 Emergency Towing............................................237 Recreational Vehicle Towing..........................237 Towing.............................................................230 Traction Control.............................................176 Principle of Operation.......................................176 Trailer Sway Control.....................................231 Transmission Code Designation 6-Speed Automatic Transmission..............................................334 Transmission Code Designation 8-Speed Automatic Transmission..............................................335 Transmission..................................................169 Transporting the Vehicle...........................236 Trip Computer.................................................94 Average Fuel..........................................................94 Digital Speedometer..........................................94 Distance to Empty...............................................94 Resetting the Trip Computer...........................94 Trip Odometer.......................................................94 Type Approvals............................................464 Radio Frequency Certification Logos for
Blind Spot Information System................471 Radio Frequency Certification Logos for Mid
Range Radar..................................................466 Radio Frequency Certification Logos for
Passive Anti-Theft System.......................467 Radio Frequency Certification Logos for
Radio Transceiver Module.........................470 Radio Frequency Certification Logos for
SYNC 3..............................................................473 Radio Frequency Certification Logos for Tire
Pressure Monitoring Sensor(s)...............464 Radio Frequency Certification Logos for
Wireless Charging.........................................472
U
Under Hood Overview - 1.5L Duratorq-TDCi Diesel..............................262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................263
Under Hood Overview - 2.5L...................264 Unique Driving Characteristics................146

USB Port - Vehicles Without: SYNC 3.......................................................................362
Using Adaptive Cruise Control................196 Automatic Cancellation...................................199 Blocked Sensor..................................................200 Canceling the Set Speed.................................199 Changing the Set Speed.................................198 Detection Issues.................................................199 Following a Vehicle............................................197 Hilly Condition Usage.......................................199 Overriding the System......................................198 Resuming the Set Speed.................................199 Setting the Adaptive Cruise Speed..............197 Setting the Gap Distance................................198 Switching Adaptive Cruise Control Off.......................................................................199 Switching Adaptive Cruise Control On........................................................................196 Switching to Normal Cruise Control............201 System Not Available......................................200
Using Cruise Control....................................195 Switching Cruise Control Off.........................195 Switching Cruise Control On..........................195
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains......................................315 Vehicles with Stability Control......................316
Using Stability Control................................178 Using Traction Control................................176
Switching the System Off................................176 System Indicator Lights and
Messages..........................................................176 Using a Switch.....................................................176 Using the Information Display
Controls.............................................................176 Using Voice Recognition...........................362
Apps........................................................................376 Automatic Blower Motor Speed
Reduction.........................................................377 Entertainment.....................................................373 General...................................................................372 Navigation.............................................................375 Phone.....................................................................374 Phone Voice Service.........................................362 Voice Settings......................................................377 Using Winter Tires........................................315 Utilizing the Mediation/Arbitration Program (Canada Only)........................250

487

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Index

V
Vehicle Care...................................................286 Vehicle Certification Label.......................334 Vehicle Identification Number................333 Vehicle Storage.............................................292
Battery...................................................................293 Body........................................................................292 Brakes....................................................................293 Cooling system...................................................293 Engine....................................................................293 Fuel system..........................................................293 General..................................................................292 Miscellaneous.....................................................293 Removing Vehicle From Storage.................293 Tires........................................................................293 Ventilation See: Climate Control.........................................108 VIN See: Vehicle Identification Number............333
W
Warning Lamps and Indicators................88 Adaptive Cruise Control Indicator.................88 Airbag Warning Lamp........................................88 Anti-Lock Brake System Warning Lamp...................................................................88 Blind Spot Information System Indicator.............................................................88 Brake System Warning Lamp..........................89 Cruise Control Indicator.....................................89 Direction Indicator...............................................89 Engine Coolant Temperature Warning Lamp...................................................................89 Engine Warning Lamps.....................................89 Fasten Seatbelt Warning Lamp.....................89 Front Fog Lamp Indicator.................................89 Hazard Flashers Warning Lamp.....................90 High Beam Headlamp Indicator....................90 Ignition Warning Lamp......................................90 Information Message Indicator......................90 Lamps on Indicator.............................................90 Low Fuel Level Warning Lamp.......................90 Low Tire Pressure Warning Lamp.................90 Oil Pressure Warning Lamp.............................90 Stability Control and Traction Control Indicator.............................................................90

Stability Control and Traction Control Off
Warning Lamp.................................................90 Washer Fluid Check.....................................273 Washers
See: Cleaning the Exterior...............................287 Waxing.............................................................288 Wheel Nuts
See: Changing a Road Wheel.......................320 Wheels and Tires.........................................295
General Information.........................................295 Windows and Mirrors....................................83 Windshield Washers......................................76 Windshield Wipers.........................................75
Intermittent Wipe.................................................75
Speed Dependent Wipers.................................75 Winter Tires
See: Using Winter Tires....................................315 Wiper Blades
See: Checking the Wiper Blades..................275 Wipers and Washers.....................................75 Wireless Accessory Charging...................132 Wrecker Towing
See: Transporting the Vehicle.......................236

488

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing


XEP 4.16 build 20090723