ComfyGo IQ 9000 Electric Wheelchair Warranty
Limited Warranty
Our goal is to ensure that you are delighted with your purchase.
According to the warranty agreement, all new products have a limited warranty. Batteries have a six-month warranty. Spare parts have a one-year warranty. The limited warranty does not include: labor or device failure due to owner’s misuse or negligence, non-durable components and components subject to normal wear and tear requiring replacement over time (e.g., rubber materials, accessories, wheels or brakes, and plastic parts). All warranty claims require proof of purchase and the serial number.
Note that your warranty does not cover these conditions:
- Functional problems: Issues related to normal use and aging, such as surface coating and plating, or natural fading of resins
- Replacement of consumable materials due to wear and tear, such as tires, fuses, plastic parts, glass parts, lubricants, etc.
- Fees for inspection, adjustment, adding oil, cleaning, etc.
- Fees for service and maintenance performed by dealers as specified by the factory / company.
- Maintenance costs incurred at any unauthorized service centers
- Failure to regularly check for issues as specified in the user manual
- Improper or incorrect maintenance on the product
- Unauthorized maintenance performed on the product
- Operating the product differently than described in the manual or overloading the wheelchair
- Any unauthorized modifications to the wheelchair
- External factors such as: soot, pharmaceuticals, bird droppings, acid rain, flying stone, metal powder, etc.
- Natural disasters such as: typhoons, floods, fires, earthquakes, etc., that damage the product.
Protect the Environment
- Do not dispose of this wheelchair or any of its components or batteries. Instead, return them to the service center or follow your local disposal regulation.
