ThinOS 9.1.5067, BIOS, and Packages posted at Dell.com/support – Technicalhelp
ThinOS 9.1.6108 Firmware and BIOS for Dell Wyse Thin Clients Now Available – Technicalhelp
Dell Wyse ThinOS Version 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Operating System Release Notes April 2022 Rev. A12 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 -2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Contents Chapter 1: Overview...................................................................................................................... 7 Chapter 2: Version matrix..............................................................................................................8 Chapter 3: ThinOS 9.1.6108......................................................................................................... 10 Release date........................................................................................................................................................................10 Release summary............................................................................................................................................................... 10 Previous versions............................................................................................................................................................... 10 Firmware upgrade.............................................................................................................................................................. 10 Important notes............................................................................................................................................................ 10 Prerequisites for firmware upgrade..........................................................................................................................11 Upgrade from ThinOS 8.6 to ThinOS 9.1.6108 using Wyse Management Suite............................................11 Upgrade from ThinOS 9.1.x to ThinOS 9.1.6108 using Wyse Management Suite.........................................12 Compatibility........................................................................................................................................................................12 ThinOS application package details......................................................................................................................... 12 Wyse Management Suite and Configuration UI package................................................................................... 12 ThinOS build details..................................................................................................................................................... 12 Tested BIOS version for ThinOS 9.1.6108.............................................................................................................. 13 Citrix Workspace app feature matrix.......................................................................................................................13 VMware Horizon feature matrix............................................................................................................................... 21 New and enhanced features...........................................................................................................................................27 Citrix Workspace app updates..................................................................................................................................27 Unified communication updates...............................................................................................................................28 ThinOS enhancements............................................................................................................................................... 28 Updates to Admin Policy Tool and Wyse Management Suite policy settings...............................................29 VMware Horizon update............................................................................................................................................30 VMware Horizon Blast limitations........................................................................................................................... 30 Supported peripherals...................................................................................................................................................... 30 Supported peripherals for OptiPlex 3000 Thin Client.............................................................................................. 37 Tested environments matrix...........................................................................................................................................38 Supported smart cards..................................................................................................................................................... 41 Fixed issues.........................................................................................................................................................................42 Known issues......................................................................................................................................................................44 Chapter 4: ThinOS 9.1.5067.........................................................................................................47 Release summary............................................................................................................................................................... 47 Release date....................................................................................................................................................................... 47 Previous version.................................................................................................................................................................47 Firmware upgrade..............................................................................................................................................................47 Important notes............................................................................................................................................................47 Prerequisites for firmware upgrade........................................................................................................................ 48 Upgrade from ThinOS 9.1.x to ThinOS 9.1.5067 using Wyse Management Suite....................................... 48 Upgrade from ThinOS 8.6 to ThinOS 9.1.5067 using Wyse Management Suite..........................................48 Compatibility....................................................................................................................................................................... 49 Contents 3 ThinOS application package details........................................................................................................................ 49 Wyse Management Suite and Configuration UI package.................................................................................. 49 ThinOS build details.................................................................................................................................................... 49 Tested BIOS version for ThinOS 9.1.5067............................................................................................................ 50 New and enhanced features.......................................................................................................................................... 50 Citrix Workspace app updates................................................................................................................................. 50 Azure Virtual Desktop updates................................................................................................................................. 51 VMware Horizon Blast limitations............................................................................................................................ 51 VDI Configuration Editor............................................................................................................................................52 Wyse Management Suite policy settings and Admin Policy Tool updates.................................................... 56 ThinOS enhancements............................................................................................................................................... 58 Supported peripherals......................................................................................................................................................58 Tested environments matrix...........................................................................................................................................64 Supported smart cards.................................................................................................................................................... 67 Fixed issues.........................................................................................................................................................................68 Known issues...................................................................................................................................................................... 70 Chapter 5: ThinOS 9.1.4234.........................................................................................................73 Release date....................................................................................................................................................................... 73 Downgrading the ThinOS firmware...............................................................................................................................73 Firmware upgrade..............................................................................................................................................................73 Important notes............................................................................................................................................................73 Prerequisites for firmware upgrade........................................................................................................................ 74 Upgrade from ThinOS 8.6 to ThinOS 9.1.4234 using Wyse Management Suite.......................................... 74 Upgrade from ThinOS 9.1.3129 to ThinOS 9.1.4234 using Wyse Management Suite................................. 74 Compatibility....................................................................................................................................................................... 75 ThinOS build details.................................................................................................................................................... 75 ThinOS application package details.........................................................................................................................75 Previous version...........................................................................................................................................................75 Tested BIOS version for ThinOS 9.1.4234.............................................................................................................76 Citrix Workspace app feature matrix...................................................................................................................... 76 VMware Horizon feature matrix.............................................................................................................................. 83 Windows Virtual Desktop and RDP feature comparison matrix.......................................................................89 New and enhanced features.......................................................................................................................................... 90 Citrix Workspace app updates................................................................................................................................. 90 VMware Horizon Blast updates............................................................................................................................... 90 Teradici PCoIP update................................................................................................................................................93 Windows Virtual Desktop update............................................................................................................................ 93 Unified Communications optimization packages update................................................................................... 93 Authentication updates..............................................................................................................................................93 ThinOS updates........................................................................................................................................................... 94 Updates to Admin Policy Tool and Wyse Management Suite policy settings...............................................95 Tested environments matrix...........................................................................................................................................95 Supported peripherals...................................................................................................................................................... 98 Supported smart cards...................................................................................................................................................104 Fixed issues....................................................................................................................................................................... 105 Known issues.................................................................................................................................................................... 107 Chapter 6: ThinOS 9.1.4097....................................................................................................... 109 4 Contents Release date..................................................................................................................................................................... 109 Compatibility..................................................................................................................................................................... 109 ThinOS build details...................................................................................................................................................109 ThinOS application package details.......................................................................................................................109 Tested BIOS version for ThinOS 9.1.4097........................................................................................................... 109 Citrix Workspace app feature matrix.................................................................................................................... 109 VMware Horizon feature matrix..............................................................................................................................117 Windows Virtual Desktop and RDP feature comparison matrix..................................................................... 122 New and enhanced features......................................................................................................................................... 123 Wireless chipset support and limitation for OptiPlex 3000 Thin Client........................................................ 123 VMware Horizon Blast updates..............................................................................................................................123 Teradici PCoIP update.............................................................................................................................................. 125 Microsoft Windows Virtual Desktop update....................................................................................................... 125 Unified Communications optimization packages update..................................................................................125 Identity automation updates................................................................................................................................... 125 Imprivata PIE limitation.............................................................................................................................................126 ThinOS updates..........................................................................................................................................................126 Updates to Admin Policy Tool and Wyse Management Suite policy settings............................................. 126 Tested environments matrix......................................................................................................................................... 127 Supported peripherals.................................................................................................................................................... 129 Supported smart cards...................................................................................................................................................133 Known issues.................................................................................................................................................................... 135 Chapter 7: Security package 20220330_1.0.1.2 for ThinOS 9.1.6108........................................... 136 Release summary............................................................................................................................................................. 136 Supported platforms....................................................................................................................................................... 136 Important notes................................................................................................................................................................136 Tested BIOS details.........................................................................................................................................................136 Download the application package.............................................................................................................................. 137 Install the application package using Wyse Management Suite........................................................................... 137 Security package 20220330_1.0.1.2........................................................................................................................... 138 Tested environments matrix......................................................................................................................................... 138 Chapter 8: Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS...................... 141 Release summary.............................................................................................................................................................. 141 Supported platforms........................................................................................................................................................141 Important notes................................................................................................................................................................ 141 Installing the application package................................................................................................................................ 142 Download the application packages...................................................................................................................... 142 Install the application package using Wyse Management Suite..................................................................... 142 Compatibility..................................................................................................................................................................... 142 Application package information............................................................................................................................ 142 Previous versions....................................................................................................................................................... 143 Citrix Workspace app feature matrix.................................................................................................................... 143 New and enhanced features..........................................................................................................................................151 Citrix Workspace app updates................................................................................................................................ 151 Microsoft Teams update.......................................................................................................................................... 153 Citrix Workspace app limitations............................................................................................................................154 VMware Horizon updates........................................................................................................................................ 154 Contents 5 Cisco WebEx Meetings VDI updates.....................................................................................................................154 Cisco WebEx VDI updates....................................................................................................................................... 156 Zoom application package updates....................................................................................................................... 157 Tested environments matrix......................................................................................................................................... 159 Known issues..................................................................................................................................................................... 161 Chapter 9: Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS............................................ 163 Release summary............................................................................................................................................................. 163 Supported platforms....................................................................................................................................................... 163 Important notes................................................................................................................................................................163 Installing the application package................................................................................................................................ 164 Download the application packages...................................................................................................................... 164 Install the application package using Wyse Management Suite..................................................................... 164 Compatibility..................................................................................................................................................................... 164 Application package information............................................................................................................................ 164 Previous versions.......................................................................................................................................................165 Citrix Workspace app feature matrix.................................................................................................................... 165 New and enhanced features......................................................................................................................................... 172 Citrix Workspace app updates................................................................................................................................ 172 Cisco WebEx Meetings VDI updates..................................................................................................................... 173 HID fingerprint reader updates............................................................................................................................... 174 Cisco WebEx VDI update......................................................................................................................................... 174 Tested environments matrix......................................................................................................................................... 175 Known issues.................................................................................................................................................................... 176 Chapter 10: Resources and support............................................................................................ 178 Chapter 11: Contacting Dell........................................................................................................ 179 6 Contents 1 Overview Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on current, actively shipping hardware platforms, and those hardware platforms that are within their first year after their official End of Life date. Overview 7 2 Version matrix The following version matrix lists the platforms supported in each Dell Wyse ThinOS release, and helps you select which version of ThinOS software or ThinOS application package is appropriate for your work environment. Table 1. ThinOS firmware version matrix Release version Release date Supported platforms Release Notes ThinOS 9.1.6108 February 2022 Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client OptiPlex 3000 Thin Client Release version ThinOS 9.1.6108 ThinOS 9.1.5067 December 2021 Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Release version ThinOS 9.1.5067 ThinOS 9.1.4234 October 2021 Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Release version ThinOS 9.1.4234 Table 2. ThinOS application package version matrix Application package versions Release date Supported platforms Security package April 2022 20220330_1.0.1.2 for ThinOS 9.1.6108 Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client OptiPlex 3000 Thin Client Citrix_Workspace_App_2 January 2022 1.12.0.18_2 .pkg VMware_Horizon_2111.8. 4.0.18957622_3.pkg Cisco_WebEx_Meetings_ VDI_41.12.6.12_1.pkg Cisco_WebEx_VDI_41.12. 0.20899_1.pkg (formerly called Cisco WebEx Teams) Zoom_Citrix_5.8.4.21112_ 1.pkg Zoom_Horizon_5.8.4.2111 2_1.pkg Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Citrix_Workspace_App_2 November 2021 1.9.0.25_1 .pkg Cisco_WebEx_Meetings_ VDI_41.10.3.19_1.pkg Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Release Notes Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 packages for ThinOS Cisco WebEx Meetings 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS 8 Version matrix Table 2. ThinOS application package version matrix (continued) Application package versions Release date Supported platforms Cisco_WebEx_VDI_41.10. 0.20213_1.pkg (formerly Cisco WebEx Teams) HID_Fingerprint_Reader_ 210217_11.pkg Release Notes Version matrix 9 3 ThinOS 9.1.6108 Release date February 2022 Release summary Patches or Add-on releases are created to support existing platforms or software releases, correct defects, make enhancements, or add minor features. Previous versions Dell Wyse 3040, 5070, 5470, and 5470 All-in-One thin clients--ThinOS 9.1.5067 OptiPlex 3000 Thin Client--ThinOS 9.1.4097 Firmware upgrade The following firmware upgrade scenarios are supported: ThinOS 8.6_807 > ThinOS 9.1.6108 ThinOS 9.1.3129 or later versions > ThinOS 9.1.6108 NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.6108. If you are using earlier versions of ThinOS 9.x, you must first upgrade to ThinOS 9.1.3129 or later versions before upgrading to ThinOS 9.1.6108. NOTE: On thin clients that run ThinOS versions earlier than ThinOS 9.1.6108, you must upgrade the OS image first, and then upgrade the BIOS after the OS image is successfully upgraded. Do not upgrade the BIOS and the OS image together. If you upgrade the BIOS and the OS image together, the BIOS upgrade is ignored, and you cannot upgrade the BIOS to the ignored version anymore. You must upgrade the BIOS to another version. For more information, see the Dell Wyse ThinOS Version 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/ support. For the steps to access documents, see Resources and support. Important notes There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly. If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new ThinOS application package or a ThinOS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2. If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled: When you register the thin client to Wyse Management Suite manually. When you power on the thin client from a power off state. 10 ThinOS 9.1.6108 When you change the Wyse Management Suite group. When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed: Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot. A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds. On ThinOS 9.1.5067 and earlier versions, if you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot. From ThinOS 9.1.6108, a notification for new firmware or application is displayed first. If you do not select an option, the thin client downloads and installs the new application or firmware, and reboots. If you select Next Reboot, then the thin client prompts the WMS server or group change notification. When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will: Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group. Not display any notification if the new firmware or application is downloaded in the same group, from ThinOS 9.1.6108. Installs the firmware or package after a reboot. Prerequisites for firmware upgrade Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.6108. If you upgrade to ThinOS 9.1.6108 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. If there is a boot failure, check if the PTT option is available under security in BIOS Setup. For Wyse 5070 Thin Clients with firmware TPM configuration, the PTT option is available after updating BIOS to 1.3.1 or later versions. You must disable the option and boot into ThinOS if you fail to boot after upgrade BIOS. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.6108. Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.6108 or upgrade from ThinOS 9.x to 9.1.6108, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the Wakeup On LAN command through Wyse Management Suite before using any real-time commands. To use the Wakeup On LAN command, ensure that the Wakeup On LAN option is enabled in BIOS. Upgrade from ThinOS 8.6 to ThinOS 9.1.6108 using Wyse Management Suite If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.6108. For the latest BIOS versions, see the Dell Wyse ThinOS Version 8.6_807 Release Notes at www.dell.com/support. The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings: Wyse Management Suite group token and server settings Static DNS Certificates IEEE802.1x wired authentication settings Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS 9.1 Proxy settings NOTE: For more information about how to install the ThinOS 9.1.6108 image, see the Dell Wyse ThinOS Version 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/support. ThinOS 9.1.6108 11 Upgrade from ThinOS 9.1.x to ThinOS 9.1.6108 using Wyse Management Suite Prerequisites Ensure that you are running ThinOS 9.1.3129 or later version on you thin client. The thin client must be registered to Wyse Management Suite. Create a group in Wyse Management Suite with a group token. Download the ThinOS 9.1.6108 (DTOS_9.1.6108.pkg) firmware to upgrade. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates. NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab. 5. Click Browse and select the ThinOS 9.1.6108 firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again. Compatibility ThinOS application package details Cisco_Jabber_14.0.3.306553.1.pkg Cisco_WebEx_Meetings_VDI_41.12.6.12.1.pkg Cisco_WebEx_VDI_41.12.0.20899.1.pkg (formerly called Cisco WebEx Teams) Citrix_Workspace_App_21.12.0.18.3.pkg EPOS_Connect_7.0.0.19336.1.pkg HID_Fingerprint_Reader_210217.13.pkg Jabra_8.5.1.12.pkg Microsoft_AVD_1.6.1402.pkg Teradici_PCoIP_21.03.1.26.pkg VMware_Horizon_2111.8.4.0.18957622.6.pkg Zoom_Citrix_5.8.4.21112.1.pkg Zoom_Horizon_5.8.4.21112.1.pkg Imprivata_PIE_7.7.000.0007.1134.pkg Identity_Automation_QwickAccess_2.0.0.3.3.pkg Wyse Management Suite and Configuration UI package Wyse Management Suite version 3.6.241 Configuration UI package 1.5 324 ThinOS build details ThinOS 9.1.3129 or later versions to ThinOS 9.1.6108--DTOS_9.1.6108.pkg. 12 ThinOS 9.1.6108 ThinOS 8.6_807 to ThinOS 9.1.6108 conversion builds: A10Q_wnos--Wyse 3040 Thin Client PA10Q_wnos--Wyse 3040 Thin Client with PCoIP X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin Client with PCoIP BIOS packages Table 3. BIOS package Platform model Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Package filename bios-5070_1.15.1.pkg bios-5470_1.12.0.pkg bios-5470AIO_1.13.0.pkg Table 4. BIOS package--OptiPlex 3000 Thin Client Platform model OptiPlex 3000 Thin Client Package filename Bios-OP3000TC_1.0.2.pkg Tested BIOS version for ThinOS 9.1.6108 Table 5. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Thin Client BIOS version 1.2.5 1.15.1 1.13.0 1.12.0 Table 6. Tested BIOS details--OptiPlex 3000 Thin Client Platform name BIOS version OptiPlex 3000 Thin Client 1.0.2 If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS. Citrix Workspace app feature matrix Table 7. Citrix Workspace app feature matrix Feature Citrix Workspace Citrix Virtual Apps ThinOS 9.1.6108 Supported Citrix Virtual Desktops Supported Citrix Content Collaboration N/A (Citrix Files) Limitations Citrix session prelaunch and session linger features are not supported. This is Linux binary design. There are no limitations in this release. N/A ThinOS 9.1.6108 13 Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Citrix Access Control N/A Service Citrix Workspace Browser N/A SaaS/Webapps with SSO Not supported Citrix Mobile Apps N/A Intelligent Workspace N/A features Endpoint Management Auto configure using DNS for Email Discovery Supported Centralized Management Settings Supported App Store Updates/Citrix N/A Auto updates UI Desktop Viewer/Toolbar Supported Multi-tasking Supported HDX Host Core Follow Me Sessions (Workspace Control) Adaptive transport Supported Supported Session reliability Supported Auto-client Reconnect Supported Bi-directional Content N/A redirection URL redirection N/A File open in Citrix N/A Workspace app Browser content redirection Supported 14 ThinOS 9.1.6108 Limitations N/A N/A Not supported N/A N/A There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A URL redirection has limitations in Citrix Workspace app for Linux client. It requires launch client browser through Local app access policy (which is not supported in Linux client) to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection. Not supported. No local file explorer on ThinOS. Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+. Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Multiport ICA Supported HDX IO/Devices/Printing Multistream ICA SDWAN support Local Printing Not supported Not supported Supported Generic USB Redirection Supported HDX Integration Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight Supported N/A N/A N/A Supported HDX Insight with NSAP VC Supported EUEM Experience Matrix Supported Session Sharing Supported HDX Multi-media Audio Playback Supported Bi-directional Audio (VoIP) Supported Webcam redirection Supported Video playback Flash redirection Supported N/A Limitations There are no limitations in this release. Not supported Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. This feature is only supported with Citrix Workspace app 2109 in this release. Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. Citrix Workspace app 2112 only supports builtin camera. External cameras does not work. The issue is also observed in Linux binary. There are no limitations in this release. Citrix Linux binary supports only x86 client. ThinOS 9.1.6108 15 Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Microsoft Teams Optimization Supported Skype for business Optimization pack Cisco Jabber Unified Communications Optimization Supported Supported Unified Communication Zoom Cloud Meeting Optimization Supported Unified Communication Cisco Webex VDI Optimization (tVDI) (formerly Cisco WebEx Teams) Supported 16 ThinOS 9.1.6108 Limitations Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support. Not supported through proxy server. For information about limitations, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/ support. Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support. Supports Cisco Webex VDI (formerly Cisco WebExTeams) optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by Admin Policy Tool or Wyse Management Suite. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support. Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Unified Communication Cisco Webex Meetings Optimization (wVDI) Supported HDX Graphics Authentication Windows Multimedia redirection UDP Audio Supported Supported H.264-enhanced SuperCodec Supported Client hardware acceleration Supported 3DPro Graphics Supported External Monitor Support Supported True Multi Monitor Supported Desktop Composition redirection Location Based Services (Location available via APIdescription Federated Authentication (SAML/Azure AD) N/A N/A Supported RSA Soft Token Supported Challenge Response SMS (Radius) OKTA Multi factor authentication Supported Limited supported (only supports Radius) Limitations Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. For limitations, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/ support. There are no limitations in this release. N/A N/A Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. There are no limitations in this release. There are no limitations in this release. Does not support OKTA SAML authentication. ThinOS 9.1.6108 17 Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Limitations DUO multi factor authentication Supported There are no limitations in this release. Smart cards (CAC, PIV etc) Supported There are no limitations in this release. User Cert Auth via N/A N/A NetScaler Gateway (via Browser Only) Proximity/Contactless Card Supported There are no limitations in this release. Credential insertion (For example, Fast Connect, Storebrowse) Supported There are no limitations in this release. Pass Through Authentication Supported There are no limitations in this release. Save credentials (on- N/A N/A premise and only SF) NetScaler nFactor Authentication Not supported Not supported NetScaler Full VPN Not supported Not supported Netscaler Native OTP Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Biometric Authentication such as Touch ID and Face ID Supported (only supports Touch ID) Only supports Touch ID. Single Sign-On to Citrix N/A N/A Files App Single Sign on to Citrix N/A N/A Mobile apps Anonymous Store Access Supported There are no limitations in this release. Netscaler + RSA Not supported Not supported Netsclaer + Client cert authentication Not supported Not supported Citrix cloud + Azure Active Not supported Directory Not supported Citrix cloud + Active Directory + Token Not supported Not supported Citrix cloud + Active Directory Supported There are no limitations in this release. Citrix cloud + Citrix Gateway Not supported Not supported Citrix cloud + Okta Not supported Not supported Citrix cloud + SAML 2.0 Not supported Not supported Netscaler load balance Not supported Not supported 18 ThinOS 9.1.6108 Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 Security TLS 1.2 Supported TLS 1.0/1.1 Not supported DTLS 1.0 Supported DTLS 1.2 SHA2 Cert Not supported Supported Smart Access Remote Access via Citrix Gateway Not supported Supported Workspace for Web Access N/A IPV6 Not supported Keyboard Enhancements Dynamic Keyboard Layout Synchronization with Windows VDA Supported Unicode Keyboard Layout Supported Mapping with Windows VDA Client IME Enhancements N/A with Windows VDA Language Bar Show/Hide N/A with Windows VDA Applications Option Key mapping for N/A server-side IME input mode on Windows VDA Dynamic Keyboard Layout Synchronization with Linux VDA Not supported Client IME Enhancements N/A with Linux VDA Language Bar support for Linux VDA Applications Not supported Keyboard sync only when a session is launched--client Setting in ThinOS Supported Server default setting in ThinOS Supported Specific keyboard in ThinOS Supported Limitations There are no limitations in this release. ThinOS 9.1 does not provide the configuration to change TLS. There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported--Can sign in but cannot connect to the session. There are no limitations in this release. There are no limitations in this release. N/A N/A N/A Not supported N/A Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. ThinOS 9.1.6108 19 Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 New features listed in Citrix Workspace app release notes but not in feature matrix Dynamic e911 in Microsoft Teams (CWA2112) Request control in Microsoft Teams (CWA2112) Not Supported Not Supported Support for cursor color inverting (CWA2112) Supported Microsoft Teams enhancement to echo cancellation (CWA2111) Supported Enhancement on smart card Supported support (CWA2112) Webcam redirection for 64bit (Technical Preview) (CWA2111) Not supported Support for custom web stores (Technical Preview) (CWA2111) Not supported Workspace with intelligence Not supported (Technical Preview) (CWA2111) Session reliability enhancement (CWA2109) Supported Enhancement to logging (CWA2109) Supported Adaptive audio (CWA2109, Supported CWA2112) Storebrowse enhancement for service continuity(CWA2109) Not supported Global App Config Service (Public Technical Preview) (CWA2109) Not supported EDT MTU discovery (CWA2109) Not supported Creating custom user-agent Not supported strings in network request (CWA2109) Feature flag management (CWA2109) Not supported Battery status indicator (CWA2106, CWA 2111) Supported Service continuity (CWA2109) Not supported User Interface enhancement Not supported (CWA2106) Pinning multi-monitor screen layout (CWA2103) Not supported 20 ThinOS 9.1.6108 Limitations Not Supported Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Not supported Not supported Not supported There are no limitations in this release There are no limitations in this release There are no limitations in this release Not supported Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported Not supported Table 7. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.6108 App Protection (CWA2101, Not supported CWA2106, CWA 2108 ) Authentication enhancement is available only in cloud deployments (CWA2012) Not supported Multiple audio (CWA2012, CWA2010, and CWA2112) Not supported Citrix logging (CWA2009) Supported ThinOS VDI configuration Cryptographic update (CWA2006) Not supported Transparent user interface (TUI) (CWA1912 and CWA1910) Not supported GStreamer 1.x supportexperimental feature(CWA1912) Supported App indicator icon (CWA1910) Not supported Latest webkit support Supported (CWA1908 and CWA1906) Bloomberg audio redirection Supported (CWA1903) Bloomberg v4 keyboard selective redirection support(CWA1808) Supported Broker Setting Supported PNA button menu Supported Sign on window function Supported Workspace mode Supported Admin policy tool Supported Limitations Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported There are no limitations in this release. Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. VMware Horizon feature matrix Table 8. VMware Horizon feature matrix Feature Broker Connectivity SSL certificate verification Disclaimer dialog UAG compatibility ThinOS 9.1.6108 Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.6108 21 Table 8. VMware Horizon feature matrix (continued) Feature Shortcuts from server Pre-install shortcuts from server File type association Phone home Broker Authentication Password authentication Single sign on RSA authentication Integrated RSA SecurID token generator Kiosk mode Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access Radius Cisco ACS Radius SMS Passcode Radius - DUO Radius Microsoft Network Policy Smart card x.509 certificate authentication (Smart Card) CAC support .Net support PIV support Desktop Operations Java support Purebred derived credentials Device Cert auth with UAG Reset Restart ThinOS 9.1.6108 Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Supported only with VDI Supported only with VDI 22 ThinOS 9.1.6108 Table 8. VMware Horizon feature matrix (continued) Feature Log off Session Management (Blast Extreme Switch desktops & PCoIP) Multiple connections Multi-broker/multi-site redirection Universal App launch on multiple end points Auto-retry 5+ minutes Blast network recovery Time zone synchronization Client Customization Protocols Supported with VDI, RDS Hosted Desktops and Apps Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme H.264 - HW decode H.265 - HW decode Blast Codec JPEG/PNG Switch encoder BENIT Blast Extreme Adaptive Transportation RDP 8.x, 10.x ThinOS 9.1.6108 Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps--Except OptiPlex 3000 Thin Client. Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.6108 23 Table 8. VMware Horizon feature matrix (continued) Feature ThinOS 9.1.6108 PCoIP Supported with VDI, RDS Hosted Desktops and Apps Features/Extensions Monitors/ Displays Dynamic display resizing Supported with VDI, RDS Hosted Desktops and Apps VDI windowed mode Supported with VDI, RDS Hosted Desktops and Apps Remote app seamless window Supported with VDI, RDS Hosted Desktops and Apps Multiple monitor support Supported with VDI, RDS Hosted Desktops and Apps External monitor support for mobile Not supported Display pivot for mobile Not supported Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps Maximum resolution 3840x2160 High DPI scaling Supported only with VDI DPI sync Supported with VDI, RDS Hosted Desktops and Apps Exclusive mode Not supported Multiple monitor selection Supported with VDI, RDS Hosted Desktops and Apps Input Device (Keyboard/Mouse) Language localization (EN, FR, DE, JP, KO, ES, CH) Supported with VDI, RDS Hosted Desktops and Apps Relative mouse Supported only with VDI External Mouse Support Supported with VDI, RDS Hosted Desktops and Apps Local buffer text input box Not supported Keyboard Mapping Supported with VDI, RDS Hosted Desktops and Apps International Keyboard Support Supported with VDI, RDS Hosted Desktops and Apps Input Method local/remote switching Not supported IME Sync Supported with VDI, RDS Hosted Desktops and Apps Clipboard Services Clipboard Text Supported with VDI, RDS Hosted Desktops and Apps Clipboard Graphics Not supported Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps Clipboard File/Folder Not supported Drag and Drop Text Not supported Drag and Drop Image Not supported Drag and Drop File/Folder Not supported 24 ThinOS 9.1.6108 Table 8. VMware Horizon feature matrix (continued) Feature ThinOS 9.1.6108 Connection Management IPv6 only network support Supported with VDI, RDS Hosted Desktops and Apps PCoIP IP roaming Supported with VDI, RDS Hosted Desktops and Apps Optimized Device Redirection Serial (COM) Port Redirection Supported with VDI, RDS Hosted Desktops and Apps Client Drive Redirection/File Transfer Not supported Scanner (TWAIN/WIA) Redirection Supported with VDI, RDS Hosted Desktops and Apps x.509 Certificate (Smart Card/ Derived Credentials) Supported with VDI, RDS Hosted Desktops and Apps Gyro Sensor Redirection Not supported Real-Time Audio-Video Audio in (input) Supported with VDI, RDS Hosted Desktops and Apps Video in (input) Supported with VDI, RDS Hosted Desktops and Apps Multiple webcams Not supported Multiple speakers Not supported USB Redirection USB redirection Supported with VDI, RDS Hosted Desktops and Apps Policy: ConnectUSBOnInsert Supported with VDI, RDS Hosted Desktops and Apps Policy: ConnectUSBOnStartup Supported with VDI, RDS Hosted Desktops and Apps Connect/Disconnect UI Not supported USB device filtering (client side) Supported with VDI, RDS Hosted Desktops and Apps Isochronous Device Support Supported only with VDI Split device support Supported with VDI, RDS Hosted Desktops and Apps Bloomberg Keyboard compatibility Supported only with VDI Smartphone sync Supported only with VDI Unified Communications Skype for business Supported with VDI, RDS Hosted Desktops and Apps Zoom Cloud Meetings Supported with VDI, RDS Hosted Desktops Cisco Jabber Softphone Supported with VDI, RDS Hosted Desktops Cisco WebEx Teams Supported with VDI, RDS Hosted Desktops Cisco WebEx Meetings Supported with VDI, RDS Hosted Desktops Microsoft Teams RTAV Supported with VDI, RDS Hosted Desktops and Apps Microsoft Teams offload Supported with VDI, RDS Hosted Desktops and Apps Multimedia Support Multimedia Redirection (MMR) Supported with VDI, RDS Hosted Desktops ThinOS 9.1.6108 25 Table 8. VMware Horizon feature matrix (continued) Feature HTML5 Redirection Directshow Redirection URL content redirection MMR Multiple Audio Output Browser content redirection Graphics vDGA vSGA NVIDIA GRID VGPU Intel vDGA AMD vGPU Mobile Support Client-side soft keyboard Client-side soft touchpad Full Screen Trackpad Gesture Support Multi-touch Redirection Presentation Mode Unity Touch Printing VMware Integrated Printing Location Based Printing Security Native Driver Support FIPS-140-2 Mode Support Imprivata Integration Opswat agent Opswat on-demand agent TLS 1.1/1.2 Session Collaboration Screen shot blocking Keylogger blocking Session Collaboration Read-only Collaboration Update Other Update notifications App Store update Smart Policies from DEM ThinOS 9.1.6108 Not supported Not supported Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops Supported only with VDI Supported only with VDI Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps 26 ThinOS 9.1.6108 Table 8. VMware Horizon feature matrix (continued) Feature Access to Linux Desktop - Blast Protocol Only Workspace ONE mode Nested - basic connection DCT Per feature/component collection ThinOS 9.1.6108 Supported with VDI--Only basic connection is tested Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com. New and enhanced features Citrix Workspace app updates Plug-and-play functionality for smart card reader enhancement--ThinOS does not allow to disable smart card plugand-play through Citrix Configuration Editor by modifying DriverName parameter due to ThinOS security concern. Hence, plug-and-play functionality for smart card reader is always enabled from this release. Webcam redirection (HDX RealTime Webcam Video Compression) for 32-bit apps enhancement--Only 32-bit apps on the virtual desktop with HDX RealTime Webcam Video Compression are supported by ThinOS. Dell Technologies only qualified this feature using Citrix Workspace App 2109 package. With this feature, you can customize the camera resolution and frames per second from System Setup > Peripherals > Camera. You can also customize this feature using Admin Policy Tool or Wyse Management Suite policy settings. HDX RealTime Webcam Video Compression is compatible with most unified communications clients. The feature has been tested for compatibility with Cisco Webex Meetings, Cisco Webex Teams, Cisco Jabber, Microsoft Teams, Skype for Business 365, and Zoom. You can use a 32-bit browser such as Google Chrome or Mozilla Firefox to verify the webcam redirection online. External USB cameras or the integrated camera can be used with HDX RealTime Webcam Video Compression. Webcam bandwidth consumption can vary with webcam models. Different webcams offer different frame rates and resolution. Dell Technologies used the following webcams for initial feature validation: Microsoft LifeCam HD-3000--Highest supported resolution with HDX RealTime Webcam Video Compression is 1920x800. Logitech C920, C922, C930e--Highest supported resolution with HDX RealTime Webcam Video Compression is 1600x896. Wyse 5470 and 5470 All-in-One thin clients with built-in camera. For the steps to configure camera settings, see Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/support. HDX RealTime Webcam Video Compression limitations Camera with hardware encoding is not supported in ThinOS. Since x264 library is not integrated into ThinOS, 64-bit apps with HDX RealTime Webcam Video Compression are not supported by Citrix Workspace App. Hence, only 32-bit apps with HDX RealTime Webcam Video Compression are supported in ThinOS. Citrix Workspace App 2112 with HDX RealTime Webcam Video Compression works only with built-in camera. The issue is also reproduced in Linux Citrix Workspace app binary. Hence, from this ThinOS release, HDX RealTime Webcam Video Compression is only supported with Citrix Workspace app 2109. Sometimes, the updated Camera Width, Camera Height and Camera FPS settings does not sync from Wyse Management Suite to the thin client. You must reboot the client for the changes to take effect. HDX RealTime Webcam Video Compression in ThinOS supports only one webcam at a time. Citrix Workspace Linux binary can update the default webcam by modifying HDXWebCamDevice in $HOME/.ICAClient/wfclient.ini configuration file. For example, add HDXWebCamDevice=/dev/video2 to set the webcam mapped to /dev/video2 in a system. However, ThinOS does not allow to input the value /dev/video2 in VDI Configuration Editor due to security reasons. If client camera is set to 2304x1296 or 2304x1536 video resolution, the HDX webcam redirection cannot be previewed in the session. This limitation is reproduced in CWA 2109 Linux binary as well. ThinOS 9.1.6108 27 If client camera is set to 1920x1080 video resolution, the HDX webcam redirection falls back to 325x288 video resolution in the session. This limitation is reproduced in CWA 2109 Linux binary as well. HDX webcam camera sometimes does not work on WebEx Meeting call. This limitation is reproduced in CWA 2109 Linux binary as well. Zoom application video preview sometimes fails when you use Citrix HDX Webcam. This limitation is reproduced in CWA 2109 Linux binary as well. WebEx application video fails to preview when you use Citrix HDX Webcam. This limitation is reproduced in CWA 2109 Linux binary as well. External USB camera does not work with Citrix HDX Webcam in Citrix Workspace app 2112. Only the built-in camera works. This limitation is reproduced in CWA 2109 Linux binary as well. Citrix Workspace app fixed issues Resolved the issue where the cursor color inverting feature does not work after you upgrade or downgrade the Citrix Workspace app package. NOTE: You must install ThinOS 9.1.6108 firmware before you install Citrix_Workspace_App_21.12.0.18.3.pkg. Resolved the issue where DriverName in smartcard settings under module.ini is changed from VDSCARDV2.DLL to VDSCARD.DLL. Citrix Workspace app limitations Graphics issue while using YouTube with Browser Content Redirection (BCR) enabled. Zoom optimization does not support proxy using nonanonymous authentication. Mouse cursor displays a black block in Citrix HDX 3D desktop. Jabra Evolve 75, Jabra Engage 75, and Jabra PRO 9450 headsets do not support answering and disconnecting calls using headset buttons for RTME, Cisco JVDI, Zoom, Cisco WebEx teams VDI, Cisco WebEx Meeting VDI, and Microsoft Teams. Jabra Engage 75 headset supports RTME. Zoom window displays a shadow when you share screen. Unified communication updates Cisco Jabber application package is updated to version 14.0.3.406553.1. NOTE: Answering and disconnecting calls using headset buttons is not supported in Cisco JVDI, Zoom, Cisco WebEx teams VDI, Cisco WebEx Meeting VDI, and Microsoft Teams. ThinOS enhancements You can register devices with the Wyse Management Suite using DHCP scope options 201 and 202. The following are the updates in the download and installation process of firmware, BIOS, and application packages files: The pop-up window for new firmware or application package is prompted before downloading the file. After you click Install Now, the download is initiated. Once a file is downloaded, it gets installed before the next file is downloaded. After the installation of the downloaded file is finished, the next download is initiated. OS image is downloaded and installed first. The client reboots after the image is installed. After the reboot, the download and installation of other packages are initiated. If you set a new firmware or an application package to update from group 2 when your device is in Wyse Management Suite group 1, and then change the device from group 1 to group 2, the notification window that is displayed to initiate the new firmware or application package upgrade is prompted first. After you click the Next Reboot button, the notification window of WMS server or group change is displayed. If you change the Wyse Management Suite server or group in Central Configuration when there is a notification window with a new available firmware or application package upgrade, a pop-up window is displayed to notify that the upgrade will be terminated. Added new wireless security type WPA3 Personal and Opportunistic Wireless Encryption (OWE). Wyse 3040 Thin Client does not support WPA3 Personal and OWE. Wyse 5070, 5470, 5470 All-in-One thin clients, and OptiPlex 3000 Thin Client with wireless chipset 9560 do not support OWE. OptiPlex 3000 Thin Client with wireless chipset AX210 supports both WPA3 Personal and OWE with WIFI 6/6e. NOTE: If you disable 11n from Wyse Management Suite policy settings or Admin Policy Tool, WPA3 Personal does not work with some wireless routers. Added the Energy Star logo to the System Information window of OptiPlex 3000 Thin Clients. 28 ThinOS 9.1.6108 NOTE: The logo is present only in factory shipped OptiPlex 3000 thin clients. Updated the battery icons that are displayed on Wyse 5470 Thin Client. When the manual override option is enabled, the audio devices that are manually selected in the Peripherals > Audio tab take priority. Audio devices remain selected after you reboot the device. Supports configuring proxy for Secure MQTT using PAC/WPAD settings. Added Pulse secure and Global Protect in the VPN Protocol list. The default value is Cisco AnyConnect. You can connect to VPN with Cisco Anyconnect, Pulse secure, or Global Protect. Added camera control options such as resolution and FPS. The feature currently works in Citrix only. For more information, see Citrix Workspace app updates. For more information about the updates, see the Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide and Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/support . Updates to Admin Policy Tool and Wyse Management Suite policy settings On Desktop--Added On Desktop option in Session Settings > Global Session Settings. If you select On desktop = Specified Applications/Desktops, you can specify the applications or desktops list in the Specified Applications/ Desktops List to be displayed on desktop. The option works only when you log in with classic mode or modern mode. Map Disks--Changed the default value of Map Disks option in Session Settings > Global Session Settings to enabled. Show Password for Login Window--Added Show Password for Login Window option in Login Experience > Login Settings. If you enable this option, an eye symbol is displayed in the password, passcode, or PIN field on the login window. Clicking the eye symbol displays the characters that you have entered in the password, passcode, or PIN field. NOTE: To use this option, ensure that there is no default password set. The option is not available on the login screen of web view windows such as Citrix Azure AD login window or Citrix OTP login window. The option is also not available on second passcode windows such as Citrix SMS passcode or Citrix OKTA passcode. Analog Audio Jack pop-up--Added Analog Audio Jack pop-up option in Peripheral Management > Audio to enable or disable the pop-up that is displayed when you plug in analog headsets. SmartCard Certificate Show Common Name--Added SmartCard Certificate Show Common Name in Login Experience > SmartCard Settings to display the common certificate name as the username when you use a smart card to log in. Admin User Password--Changed the minimum required length of Admin User Password from 8 characters to 9 in Privacy & Security > Account Privileges. System Information--Added System Information in Privacy & Security > Account Privileges to enable or disable the account privilege of having system information window. Security Type--Added WPA3 Personal and Opportunistic Wireless Encryption under the Security Type drop-down list in Network Configuration > Wireless Settings. Current BIOS Admin Password--Added Current BIOS Admin Password in the BIOS pages of all platforms. NOTE: If you have not synced the BIOS password in the Wyse Management Suite server, you can enter the current BIOS password in this field to publish the BIOS settings. If you have synced the BIOS password in the Wyse Management Suite server, this field is ignored. NOTE: If you enable Set Admin Password, set new BIOS password and then reboot, the new BIOS password is synced to WMS server automatically. If you first enable Set Admin Password, set the new BIOS password, and then disable Set Admin Password, the BIOS password is cleared to empty. On the thin client, the Current BIOS Admin Password option is always blank, and Set Admin Password option is always disabled. These options do not have any impact on the functionality. Playing video--Added the option to add a video in Personalization > Screen Saver > Screen Saver Type. Click Browse to upload a video file. The maximum file size that is allowed is 100 MB. Brightness--Added Brightness option in Peripheral Management > Monitor > Monitor Settings for adjusting the brightness of the built-in display. The option is only applicable on Wyse 5470 and Wyse 5470 All-in-One thin clients. The option is not available on external monitors. Main Screen--Removed Main Screen from Peripheral Management > Monitor > Monitor Settings > MultiHead Monitor > Mirror Mode. Main Screen is only available under Span mode. Enable the Intel's special GPU buffer format for Dual GPU (5070 Extended only)--Enabled the option in Peripheral Management > Monitor > Monitor Settings. NOTE: If you face issues with the mouse cursor speed, disable this option to improve the performance. ThinOS 9.1.6108 29 MultiHead Monitor--Added Monitor Resolution and Monitor Rotationoptions in Peripheral Management > Monitor > Monitor Settings to support configuring display resolution and rotation in mirror mode with multihead monitor enabled. Default Printer--The default printer list in Peripheral Management > Printers > Printer Settings only supports LPD1-LPD19. LPD Printer--The LPD printer list in Peripheral Management > Printers > Printer Settings only supports LPD1-LPD19. Enable Show Group Key--Added the option Enable Show Group Key in Services > WDA Settings to enable an eye symbol that you can click to display the WMS group registration key. Key Length--Changed the default value for Key Length in Privacy & Security > SCEP > SCEP Settings to 4096 from 2048. Manual Override--Added Manual Override option in Region & Language Settings > TimeServer Settings. If you enable this option, changes made to the TimeServer Settings in the ThinOS local UI takes priority. The default value is disabled. Optimize for CPU--Added Optimize for CPU option in Peripheral Management > Camera. The option is enabled by default. The recommended settings for camera format, resolution and FPS are automatically set. The default settings are format=RAW, resolution=320X240 and FPS=10. You can customize Camera Format, Camera Width, Camera Height, and Camera FPS settings after disabling this option. Before you configure the camera settings, ensure that the camera supports the specified resolution and FPS. Increasing the resolution and FPS impacts the performance. The default camera device in the Admin Policy Tool or Wyse Management Suite policy settings is not supported in this release. Authority URL and Authority Endpoint--Changed the Authority URL and Authority Endpoint options in Broker Settings > Azure Virtual Desktop Settingsto read only. Updated the VDI configuration editor settings that cannot be modified. For more information, see the VDI Configuration Editor section in the latest Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/ support. Updated the ThinOS 9.x policy settings for OptiPlex 3000 Thin Client. Removed the Business Hours option. Changed the option Disabling Push Notification to Ignore MQTT. Terminal Name--If the default value has been changed, the value of Terminal Name does not change when you set $TN in the policy or change the group of Wyse Management Suite server. To change the terminal name--Insert a different name in the policy and send a new name using Change Host Name command from Wyse Management Suite. To reset to the default value--Insert a special string -default- in the policy to reset to default value and then reset the system settings to factory default in the ThinOS local client. VMware Horizon update VMware Horizon RSA login enhancement--Added RSA logo to the Horizon RSA login window to emphasize the RSA passcode input field. VMware Horizon Blast limitations Multimedia Redirection--There can be performance issues on videos that are played using Multimedia Redirection in VMware Horizon Blast. The issue is observed when you install both VMware Horizon and Windows Virtual Desktop packages together. As a workaround, uninstall the Azure Virtual Desktop (Microsoft AVD) package. For information about how to delete the package, see the Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/ support. Cisco JVDI--Sometimes JVDI fails to register. This issue is a ThinOS issue. On VMware Ubuntu Linux client, JVDI can be registered manually. But, as a workaround for this issue, do not register JVDI manually. JVDI registers automatically if you wait for 5-10 m. However, if you register manually, JVDI may not get registered and it cannot be used. HEVC on OptiPlex 3000 Thin Client--OptiPlex 3000 Thin Client does not support HEVC. If an error message that states Zoom Plugin is missing some components. Please reinstall the plugin to restore it is displayed when you connect to a Zoom call, remove all the application packages from the client, and reinstall them. Supported peripherals NOTE: The supported peripherals are not limited to the peripherals devices listed in this section. 30 ThinOS 9.1.6108 Table 9. Supported peripherals Product Category Peripherals Adapters and cables C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084 Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087 Dell Adapter - DisplayPort to VGA - DANBNBC084 Dell Adapter - HDMI to DVI - DAUARBN004 Dell Adapter - HDMI to VGA - DAUBNBC084 Dell Adapter - USB-C to DisplayPort - DBQANBC067 Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter Dell Adapter - USB-C to HDMI - DBQAUBC064 Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070 Dell Adapter - USB-C to VGA - DBQBNBC064 StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232 Trendnet USB to Serial Converter RS-232 Audio devices Dell 2.0 Speaker System - AE215 Dell Pro Stereo Headset - Skype for Business - UC350 Dell Pro Stereo Headset - UC150 - Skype for Business Dell Professional Sound Bar (AE515M) Dell USB Sound Bar (AC511M) Dell Wired 2.1 Speaker System - AE415 Jabra BIZ 2400 Duo USB MS Jabra EVOLVE UC VOICE 750 Jabra Engage 65 Stereo Headset Jabra Evolve 65 MS Stereo - Headset Jabra Evolve 75 Jabra Engage 75 Jabra GN2000 Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185 Jabra Pro 9450 Jabra Speak 510 MS Bluetooth Jabra UC SUPREME MS Bluetooth (link 360) LFH3610/00 Speechmike Premium--Only supports redirect Logitech S-150 Logitech h150 - analog Nuance PowerMic II--supports to redirect whole device Olympus RecMic DR-2200--supports to redirect whole device PHILIPS - analog POLYCOM Deskphone CX300 ThinOS 9.1.6108 31 Table 9. Supported peripherals (continued) Product Category Peripherals Plantronics AB J7 PLT Plantronics BLACKWIRE C710, Bluetooth Plantronics Blackwire 5220 Series Plantronics Blackwire C5210 Plantronics Calisto P820-M Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0 Plantronics Voyager 6200 UC Plantronics Voyager Focus UC B825-M headset for Microsoft Lync EPOS | SENNHEISER D 10 USB ML-US Wireless DECT Headset EPOS | SENNHEISER SC 40 USB MS EPOS | SENNHEISER SC 660 USB ML EPOS | SENNHEISER SDW 5 BS-EU EPOS | SENNHEISER SP 10 ML Speakerphone for Lync EPOS | SENNHEISER USB SC230 Camera Dell Utra WB7022 Jabra PanaCast 4K Webcam Logitech BRIO 4K Webcam Logitech C910 HD Pro Webcam Logitech C920 HD Pro Webcam Logitech C922 Pro Stream Webcam Logitech C925e Webcam Logitech C930e HD Webcam Logitech HD Webcam C525 Microsoft LifeCam HD-3000 Poly EagleEye Mini webcam Displays C2422HE C2722DE C3422WE E1916H E1920H E2016H E2016Hv--China only E2020H E2216H E2216Hv--China only E2218HN 32 ThinOS 9.1.6108 Table 9. Supported peripherals (continued) Product Category Peripherals E2220H E2318H E2318HN E2417H E2420H E2420HS E2720H E2720HS MR2416 P1917S P2016 P2017H P2018H P2217 P2217H P2219H P2219HC P2317H P2319H P2415Q (3840 x 2160) P2417H P2418D P2418HT P2418HZ P2419H P2419HC P2421D P2421DC P2715Q (3840 x 2160) P2719H (1920 x 1080) P2719HC P2720D P2720DC P3418HW P4317Q S2719HS (1920 x 1080) S2817Q (3840x2160) ThinOS 9.1.6108 33 Table 9. Supported peripherals (continued) Product Category Peripherals U2415 U2419H U2419HC U2421HE U2518D U2520D U2713HM (2560 x 1440) U2718Q (4K) (3840 x 2160) U2719D (1920 x 1080) U2719DC U2720Q U2721DE U3219Q (3840 x 2160)--No support for Type C to HDMI convertor U3419W (3440 x 1440) U4320Q U4919DW Docking station Dell Dock - WD19-C Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported Fingerprint readers HID EikonTouch 4300 Fingerprint Reader HID EikonTouch M211 Fingerprint Reader HID EikonTouch TC510 Fingerprint Reader HID EikonTouch TC710 Fingerprint Reader HID EikonTouch V311 Fingerprint Reader Imprivata HDW-IMP-1C KSI-1700-SX Keyboard Hands-Free Authentication (HFA) BLED112HDW-IMP-IIUR--BLEdongle Input devices (Keyboard Bloomberg Keyboard STB 100 and Mouse) Dell Keyboard KB212-B Dell Keyboard KB216p Dell Laser Scroll USB 6-Buttons Silver and Black Mouse Dell Laser Wired Mouse - MS3220 Dell Mobile Pro Wireless Mice - MS5120W Dell Mobile Wireless Mouse - MS3320W Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W Dell Multi-Device Wireless Mouse - MS5320W Dell Optical Wireless Mouse - WM122 Dell Optical Wireless Mouse - WM123 34 ThinOS 9.1.6108 Table 9. Supported peripherals (continued) Product Category Peripherals Dell Premier Wireless Mouse - WM527 Dell USB Wired Keyboard - KB216 Dell USB Wired Optical Mouse - MS116 Dell Wireless Keyboard and Mouse - KM636 Dell Wireless Keyboard/mouse KM632 Dell Wireless Mouse - WM126 - black Dell Wireless Mouse - WM326 Dell wireless Keyboard/mouse KM714 Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white Microsoft Arc Touch Mouse 1428 Microsoft Ergonomic Keyboard Rapoo E6100, Bluetooth Seal Shield Medical Grade Optical Mouse Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white SpaceMouse Pro SpaceNavigator 3D Space Mouse Networking Add On 1000 Base-T SFP transceiver--RJ-45 Others Intuos Pro Wacom Wacom One Printers Brother DCP-7190DW--works on ICA only and not Blast Dell B1165nfw Mono Multifunction Printer Dell B1265dnf Multifunction Laser Printer Dell B2360d Laser Printer Dell B2360dn Laser Printer Dell Color Multifunction Printer - E525w Dell Color Printer- C2660dn Dell Multifunction Printer - E515dn HP Color LaserJet CM1312MFP--tested on Blast HP LaserJet P2055d HP M403D-- works on ICA only and not Blast Lexmark X864de- tested on LPD only Proximity card readers Imprivata HDW-IMP-60 Imprivata HDW-IMP-75 Imprivata HDW-IMP-80 Imprivata HDW-IMP-82 KSI-1700-SX Keyboard ThinOS 9.1.6108 35 Table 9. Supported peripherals (continued) Product Category Peripherals OMNIKEY 5025CL OMNIKEY 5321 V2 OMNIKEY 5321 V2 CL SAM OMNIKEY 5325 CL OMNIKEY 5326 DFR RFIDeas RDR-6082AKU Signature tablets TOPAZ Signature Tablet T-LBK462-B8B-R Wacom Signature Tablet STU-500B Wacom Signature Tablet STU-520A Wacom Signature Tablet STU-530 Wacom Signature Tablet STU-430/G Smart card readers CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU- Cherry SmartTerminal SMART Card Reader - ST-1044U Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0 Cherry keyboard KC 1000 SC with smart card Cherry keyboard RS 6600 with smart card Cherry keyboard RS 6700 with smart card Dell Keyboard SK-3205 with smart card reader Dell keyboard KB813 with smart card reader Dell keyboard KB813t with smart card reader GemPC Twin Gemalto IDBridge CT710 HID OMNIKEY 5125 HID OMNIKEY 5421 IDBridge CT31 PIV OMNIKEY HID 3021 OMNIKEY OK CardMan3121 SmartOS powered SCR3310 SmartOS powered SCR335 Sun microsystem SCR 3311 Storage Bano type-c 16B Dell External Tray Load ODD (Agate)--DVD Writer Dell Portable SSD, USB-C 250 GB Kingston DT microDuo 3C 32 GB Kingston DTM30 32 GB Kingston DataTraveler G3 8 GB Samsung portable DVD Writer SE-208 36 ThinOS 9.1.6108 Table 9. Supported peripherals (continued) Product Category Peripherals SanDisk Cruzer 16 GB SanDisk Cruzer 8 GB SanDisk USB 3.1 and Type-C 16 GB SanDisk Ultra Fit 32 GB Teradici remote cards Teradici host card 2220 Teradici host card 2240 Supported peripherals for OptiPlex 3000 Thin Client NOTE: The supported peripherals are not limited to the peripherals devices listed in this section. Table 10. Supported peripherals for OptiPlex 3000 Thin Client Product Category Peripherals Audio and Video Dell Slim Soundbar - Ariana - SB521A Dell Pro Stereo Headset - Cortez - WH3022. Logitech BRIO 4K Ultra HD Webcam - 960-001105 Logitech C525 HD Webcam - 960-000715 Logitech C930e HD Webcam - 960-000971 Dell Pro Stereo Soundbar - AE515M - Nirvana M Dell Stereo Soundbar - AC511M - Potential M Jabra Engage 65 MS Wireless Headset - 9559-553-125 Jabra Evolve 65 MS Stereo - Headset - 6599-823-309 Dell Mobile Adapter Speakerphone - MH3021P - Apollo Displays Dell UltraSharp 24 Monitor - U2422H Dell 24 Monitor - P2422H Dell UltraSharp 24 USB-C HUB Monitor - U2422HE Dell Collaboration 24 USB-C Hub Monitor - C2422HE Dell 24 USB-C Hub Monitor - P2422HE Dell Collaboration 34 USB-C Hub Monitor - C3422WE Dell UltraSharp 27 USB-C HUB Monitor - U2722DE Dell 27 USB-C Hub Monitor - P2722HE Dell UltraSharp 27 Monitor - U2722D Dell Collaboration 27 USB-C Hub Monitor - C2722DE Dell 27 Monitor - P2722H Dell 22 Monitor - P2222H Dell 24 Monitor - P2421 Dell 24 Monitor - P2421D Dell UltraSharp 34 Curved USB-C HUB Monitor - U3421WE ThinOS 9.1.6108 37 Table 10. Supported peripherals for OptiPlex 3000 Thin Client (continued) Product Category Peripherals Dell 20 Monitor E2020H Dell 27 Monitor - P2720D Dell UltraSharp 25 USB-C Monitor - U2520D Dell 24 Monitor E2420HS Dell 27 Monitor - P2720D Dell 23 Monitor - P2319H Dell 27 Monitor E2720HS Dell 27 Monitor E2720H Dell 24 Touch Monitor - P2418HT Dell 19 Monitor E1920H Dell UltraSharp 32 4K USB-C Monitor - U3219Q Dell 24 Monitor E2420H Input devices (Keyboard Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W - Felix and Mouse) Dell Multi-Device Wireless Mouse - MS5320W - Comet Dell Multimedia Keyboard - KB216_BLACK - Rusty Dell Optical Mouse - MS116_BLACK - Sapphire Dell Wired Mouse with Fingerprint Reader - MS819 - Ultramarine Dell KB813 Smartcard Keyboard - KB813- Cardinal Dell Mobile Pro Wireless Mice - MS5120W_Black - Splinter Dell Business Multimedia Keyboard - KB522 - Scarlet Dell Mobile Wireless Mouse - MS3320W_Black - Dawson Dell Premier Multi-Device Wireless Keyboard and Mouse - Acadia IO - KM7321W Dell Pro Wireless Keyboard and Mouse - Tasman (previous Windsor) - KM5221W Dell Laser Wired Mouse - MS3220_Black - Morty Storage Dell USB Slim DVD +/û RW Drive - DW316 - Agate Tested environments matrix The following tables display the testing environment for the respective attributes: Table 11. Tested environment--General components Component Version Wyse Management Suite (cloud and on-premises) 3.6 Configuration UI package for Wyse Management Suite 1.5 324 Imprivata OneSign 7.7.000.10 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions 38 ThinOS 9.1.6108 Table 12. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested Table 13. Tested environment--VMware Horizon VMware Windows Windows 10 11 Windows Windows Windows Server 2016 Server 2019 Server 2016 APPs VMware Not tested Tested Horizon 7.12 Tested Not tested Tested VMware Not tested Tested Horizon 7.13 Not tested Tested Not tested VMware Not tested Tested Horizon 2106 Tested Tested Tested VMware Tested Horizon 2111 Tested Tested Tested Tested Windows Server 2019 APPs Not tested Not tested Tested Tested Ubuntu 20.04 Not tested Not tested Not tested Tested--Only basic connection is tested on Ubuntu 20.04 Table 14. Test environment--Microsoft RDP Microsoft RDP Windows Windows 7 10 Remote Desktop Services 2016 Remote Desktop Services 2019 Tested Tested Not tested Tested Windows Server 2008 R2 Not tested Windows Server 2012 R2 Not tested Windows Windows APPs Server 2016 Server 2019 Tested Not tested Tested Not tested Not tested Not tested Tested Tested Table 15. Test environment--AVD Azure Virtual Desktop Windows 7 Windows 10 2019 (MS-Prod) 2020 (ARMv2) Not tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Not tested Not tested Tested Not tested Not tested Not tested Not tested Tested Table 16. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 2.9.400 2.9.400 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 ThinOS 9.1.6108 39 Table 17. Tested environment--Skype for Business VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 7.12 VMware Horizon 2106 Windows 10 5.4, 8.2, 8.4 Windows 5.4, 8.2, 8.4 server 2016 7.12, 8.2, 8.4 7.12, 8.2, 8.4 VMware Horizon 2111 Windows Not tested server 2019 Not tested Skype for Business client Skype for Business 2016 Skype for Business 2016 Not tested Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested Table 18. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.3.306553.1 JVDI agent 14.0.3 Jabber software 14.0.3 Table 19. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 14.0.3 Windows server 2016 14.0.3 Windows server 2019 Not tested VMware Horizon 2111 JVDI agent 14.0.3 14.0.3 Not tested Jabber software 14.0.3 14.0.3 Not tested Table 20. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.8.4.21112.1 Zoom client for VDI software 5.8.4 (21112) Table 21. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 Windows 10 VMware Horizon 2103 Windows server 2016 VMware Horizon 2106 Windows server 2019 Zoom package 5.8.4.21112 5.8.4.21112 Not tested Zoom software 5.8.4 (21112) 5.8.4 (21112) Not tested Table 22. Tested environment--Cisco Webex VDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 Webex VDI 41.12.0.20899.1 Webex Teams software 41.12.0.20899 40 ThinOS 9.1.6108 Table 23. Tested environment--Cisco Webex VDI VMware VDI Operating system Webex Teams VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Windows server 2016 41.12.0.20899 41.12.0.20899 VMware Horizon 2111 Windows server 2019 Not tested Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested Table 24. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 41.12.6.12.1 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Table 25. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Windows server 2016 41.12.6.12.1 Windows server 2019 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Webex Meeting does not work well with Horizon 2111. This is a Cisco limitation. Supported smart cards Table 26. Supported smart cards Smart Card information Driver from the ThinOS event log ActivIdentity V1 ActivClient 7.1 ActivIdentity V1 ActivClient 7.1 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity crescendo card ID Prime MD v 4.0.2 ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0 ActiveClient 7.2 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Provider (CSP) ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider Card type Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K ThinOS 9.1.6108 41 Table 26. Supported smart cards (continued) Smart Card information Driver from the ThinOS event log ID Prime MD v 4.1.3 (Gemalto 3811) Safenet Authentication Client 10.8 ID Prime MD v 4.1.1 Safenet Authentication Client 10.8 ID Prime MD v 4.3.5 Safenet Authentication Client 10.8 ID Prime MD v 4.4.2 Safenet Authentication Client 10.8 Etoken Java (aladdin) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 SafeNet High Assurance Applets Card SafeNet High Assurance Client 2.12 A.E.T. Europe B.V. SafeSign-IdentityClient-3.0.76 A.E.T. Europe B.V. SafeSign-IdentityClient-3.0.76 PIV (Yubico) (black USB drive) YubiKey PIV Manager PIV (Yubico Neo ) (black USB drive) Yubikey Manager v 1.1.4 cv cryptovision gmbh (c) v1.0ns cv_act_scinterface_6.1.6 N/A (Buypass BeIDu) Net iD 6.8.3.21, 2.0.48 N/A (GEMALTO IDPrime SIS) Net iD 6.8.3.21, 2.0.48 Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0 Rutoken 2151 Rutoken Drivers 4.6.3.0 Provider (CSP) eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider SafeNet Smart Card Key Storage Provider SafeSign Standard Cryptographic Service Provider SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP Net iD - CSP Net iD - CSP Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0 Card type IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151) Fixed issues Table 27. Fixed issues Issue ID Description DTOS-7069 Dutch (Belgian) and French (Belgium) keyboard layouts are not available in ThinOS 9.x--CIPS-25488. DTOS-7066 When using Classic desktop mode with 9.1.5067, RDP icons do not show up on the desktop--CIPS-25380. 42 ThinOS 9.1.6108 Table 27. Fixed issues (continued) Issue ID Description DTOS-7010 After upgrading from ThinOS 9.1.3129 to 9.1.5067, the UI displays Apps even after configuring Desktop only --CIPS-25461. DTOS-6996 Unable to get full screen for direct RDP connection that is configured using Admin Policy Tool--CIPS-25272. DTOS-6993 ThinOS stops responding when you plug in analog head set after selecting the local language as German-- CIPS-25367. DTOS-6976 Enter key on the Num pad is not working--CIPS-25373. DTOS-6969 Performance issues are observed in ThinOS when connected to Nexan Switch--CIPS-25423 DTOS-6967 Screen turns off when 3.5 MM Audio jack is connected in 5070 device--CIPS-25421. DTOS-6819 Resolution changes and device lose focus while working in Citrix session on ThinOS 9.x--CIPS-25176. DTOS-6759 Wireless configuration issues are observed when a comma is used in the password. DTOS-6453 Sometimes an error message that states hostname not resolved, DNS error is displayed on the client.-- CIPS-25154/CIPS-25184. DTOS-6437 PowerMic 3 causes USB enumeration issues when it is not plugged in before BLAST session starts, or when it is disconnected and connected back in while a BLAST session is active--CIPS-25190. DTOS-6347 Boot partition error is displayed while upgrading from ThinOS 9.1.3131 or 9.1.3129 to ThinOS 9.1.4234 firmware --CIPS-25043. DTOS-6293 Fails to install Citrix application packages after upgrading to ThinOS 9.1.3129 or 4234 from ThinOS 8.6 using Wyse Management Suite--CIPS-24920. DTOS-6279 Thin clients lose terminal name when moving to different group while upgrading from ThinOS 8.6 to 9.1.3129 or 4234 using Wyse Management Suite 3.5--CIPS-24926. DTOS-5821 Unable to import password protected pfx certificate--CIPS-24582. DTOS-5804 SIPR tokens stopped working after upgrading to ThinOS 9.1--CIPS-23733. DTOS-5667 Slow virtual channel error in Webex VDI plugin on ThinOS 9.1--CIPS-24767. DTOS-5627 VDI getting disconnected while using Single Access point--CIPS-24686. DTOS-5596 Thin clients lose terminal name after upgrading to ThinOS 9.1.4234--CIPS-24542, Case 126661742. DTOS-5586 Option to disable analog audio jack pop-up is not available on ThinOS 9.X--CIPS-24698. DTOS-5569 Mouse wheel scrolls are too fast after upgrading to ThinOS 9.1.4234--CIPS-24555. DTOS-5562 Device loses Wyse Management Suite cache configuration if Wyse Management Suite connection fails in ThinOS 9.x firmware--CIPS-24609. DTOS-5541 No option to disable the System Information window--CIPS-24527. DTOS-5521 Packages are downloaded twice when updating a Firmware--CIPS-24598. DTOS-5462 If the user press key combinations Ctrl + Alt ... during Windows-session (BLAST), the focus changes from session to ThinOS--CIPS-24465. DTOS-5413 Unbale to publish selected Citrix apps and VDI on ThinOS 9.1 similar to 8.X--CIPS-24523. DTOS-5352 Floatbar does not go away after the session launches--CIPS-24424. DTOS-5328 USB headset Hot Plug issue in RDS connection--CIPS-24383. DTOS-5327 Cannot provide current BIOS password using policy settings instead of doing a BIOS sync--CIPS-23757. DTOS-5204 Unable to use variables in hostname field of a Direct RDP connection in ThinOS 9.1--CIPS-24172. DTOS-5086 E-signature dongle fails on ThinOs 9.1.x--CIPS-23921. DTOS-5051 The mouse cursor lags when connected to AMD GPU DP mini port--CIPS-23947. DTOS-5049 Unable to type the password in the password field while unlocking the client--CIPS-23870 ThinOS 9.1.6108 43 Table 27. Fixed issues (continued) Issue ID Description DTOS-4947 Microsoft HD-3000 webcam LED is always on--CIPS-23815. DTOS-4909 Manual Override option for audio devices is not available in ThinOS 9.1--CIPS-23753. Known issues Table 28. Known issues Issue ID Description Workaround DTOS-57 VNC settings timeout type and the timeout policy do not show the expected 26 values when launching a VNC client. There is no workaround in this release. DTOS-64 There is no audio on the videos played using Multimedia redirection. This issue 26 is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Go to Peripherals > Audio on the client and click OK. The audio resumes playing. DTOS-57 Webcam redirection on 32-bit applications does not work with 1280x720p 61 video resolution. gs_read1.0 CPU usage displays 100%, and the client stops responding after about 10 minutes. Reduce the webcam resolution to 320p or 480p from ThinOS Peripherals > Camera. DTOS-63 86 During a Citrix session, if you enable multiple audio and open the Recording tab from the Sound window, the session gets disconnected. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Do not open Sound > Recording. You cannot switch the recording device in Windows Sound settings. DTOS-69 The client does not download package files from Wyse Management Suite. The 20 client does not retry the download either. Error 7700, 115 is displayed in the event log. Check in Wyse Management Suite again manually or reboot the client. DTOS-70 08 During a VDI session, Citrix HDX audio volume bar gets adjusted when using the volume control buttons on the keyboard. The issue is observed on Wyse 5470 All-in-One thin clients. If Enable volume control for client volume is added as part of Admin Policy Tool, the user does not have to adjust volume in the VDI session. DTOS-710 If you set Close lid action on battery power to shut down device when you There is no workaround in this 8 have an external monitor connected to the thin client, the external screen stays release. lit. The issue is observed on Wyse 5470 thin clients. DTOS-69 58 An error message that states Unable to connect you to your desktop. Try again or contact your administrator for assistance is displayed on the PIE login window after signing off from a VDI session. The issue is observed on Imprivata version 7.7.1134. Ignore this error message. It does not impact Imprivata OneSign server connection. DTOS-741 Skype for Business calls with 32-bit Skype for Business application, without Use RTME for Skype for 4 using RTME, has an audio and video lag of 4-5 s. The issue is observed on Wyse Business calls. 3040 thin clients. DTOS-73 Audio is sometimes noisy and not audible on Zoom meetings while using 32-bit 85 Zoom VDI application and Citrix HDX Webcam. The issue is observed on Wyse 5470 All-in-One thin clients. Do Zoom meeting with optimization enabled. DTOS-70 Imprivata does NOT work in PCoIP session. The issue is observed on clients with Do not use Horizon 2111 92 Horizon version 2111 and Imprivata 7.7. environment. Use Blast protocol. DTOS-68 JVDI cannot register with VMware Blast. 37 Do not register manually. Wait about 5-10 m, JVDI will register automatically. DTOS-70 Citrix broker connections display an error that states An unknown login error Use the default settings for 38 occurred when setting broker timeout as 5 seconds. Advanced > Broker Session 44 ThinOS 9.1.6108 Table 28. Known issues (continued) Issue ID Description Workaround > Citrix Broker Settings > Timeout. DTOS-67 41 The default audio input and output device does not change when you change Disable multiple audio. the default audio device from the application in a session. The default device that is selected on the client is used for audio input and output. The issue occurs when multiple audio is enabled. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. DTOS-72 OK button under the properties window does not work in Citrix ICA session. 57 There is no workaround in this release. DTOS-74 Camera settings for Logitech webcam models do not display any resolution and 00 frames per second. The issue is observed only on secondary cameras. Use the primary camera DTOS-73 Horizon Universal Broker cannot be connected. 80 Universal Broker is not supported in this release. DTOS-74 Customizing the supported FPS for HDX webcam is not supported when using There is no workaround in this 03 HDX webcam technology. release. DTOS-718 No default camera option in Admin Policy Tool. 5 This feature is not supported in this release. DTOS-70 After disabling network proxy in Wyse Management Suite policy settings, Admin There is no workaround in this 64 Policy Tool still displays the default settings. Wyse Management Suite settings release. are not synced with Admin Policy Tool. DTOS-68 Network speed is slow when you connect the network cable to monitor for PCR. There is no workaround in this 94 The issue is observed on Wyse 5470 thin client. release. DTOS-731 Jabra Evolve 75 headset that is mapped to a Citrix session desktop keeps 3 showing Connected and Not Connected status repeatedly. Do not use Jabra Evolve 75 headset. DTOS-74 Camera settings does not update automatically when you disconnect and plug 05 back in external camera. The issue is observed on Wyse 5470 thin clients. Close the camera settings and reopen. DTOS-741 After disabling WMS, it still checks the Group registration code on ThinOS UI. 7 The issue is observed on Wyse 5470 thin clients. Do not disable WMS when group key is empty. DTOS-69 The external camera with HDX webcam redirection in 32-bit applications does 98 not work on Wyse 5470 All-in-One thin clients. On Wyse 5070 thin clients, second camera does not work. Use only the built-in camera on Wyse 5470 and 5470 All-in-One thin clients. Connect only one camera to Wyse 3040, 5070 or OptiPlex 3000 thin clients. DTOS-74 Smartcard fails to log in Citrix broker after disconnecting or reconnecting ICA 49 session multiple times. Remove and replugin smartcard. DTOS-74 Sometimes the camera settings do not sync from Wyse Management Suite to 72 wfclient.ini. Reboot the client. DTOS-53 High CPU usage is observed with Zoom call optimization. 56 The issue is due to a Zoom limitation. For more information, see https://support.zoom.us/hc/ en-us/articles/201362023Zoom-system-requirementsWindows-macOS-Linux. DTOS-716 HEVC does not work with VMware Blast. The issue is observed on OptiPlex 0 3000 Thin Client. There is no workaround in this release. DTOS-719 When you restart the client after connecting a Bluetooth device, the Bluetooth Reconnect the Bluetooth 0 device gets connected automatically after the restart, but the connection status device. is displayed incorrectly. The issue is observed on OptiPlex 3000 Thin Client. ThinOS 9.1.6108 45 Table 28. Known issues (continued) Issue ID Description DTOS-70 Updated Static IP address is not reflecting in Systray after changing the static 77 IP. The issue is observed on OptiPlex 3000 Thin Client. DTOS-814 Zoom Horizon VDI package does not work in a session--CIPS-26069. 3 Workaround There is no workaround in this release. For the Zoom Horizon VDI package to work in a session, it must be uninstalled and reinstalled. 46 ThinOS 9.1.6108 4 ThinOS 9.1.5067 Release summary Patches or Add-on releases are created to support existing platforms or software releases, correct defects, make enhancements, or add minor features. Release date December 2021 Previous version ThinOS 9.1.4234 Firmware upgrade The following firmware upgrade scenarios are supported: ThinOS 8.6_807 > ThinOS 9.1.5067 ThinOS 9.1.3129 or 9.1.4234 > ThinOS 9.1.5067 NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.5067. If you are using earlier versions of ThinOS 9.x, you must first upgrade to ThinOS 9.1.3129 or later versions before upgrading to ThinOS 9.1.5067. For more information, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Migration Guide at www.dell.com/support. For the steps to access documents, see Resources and support. Important notes There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly. If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new ThinOS application package or a ThinOS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2. If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled: When you register the thin client to Wyse Management Suite manually. When you power on the thin client from a power off state. When you change the Wyse Management Suite group. When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed: Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot. ThinOS 9.1.5067 47 A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds. If you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot. When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will: Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group. Not display any notification if the new firmware or application is downloaded in the same group. Installs the firmware or package after a reboot. Prerequisites for firmware upgrade Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.5067. If you upgrade to ThinOS 9.1.5067 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. If there is a boot failure, check if the PTT option is available under security in BIOS Setup. For Wyse 5070 Thin Clients with firmware TPM configuration, the PTT option is available after updating BIOS to 1.3.1 or later versions. You must disable the option and boot into ThinOS if you fail to boot after upgrade BIOS. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.5067. Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.5067 or upgrade from ThinOS 9.x to 9.1.5067, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the Wakeup On LAN command through Wyse Management Suite before using any real-time commands. To use the Wakeup On LAN command, ensure that the Wakeup On LAN option is enabled in BIOS. Upgrade from ThinOS 9.1.x to ThinOS 9.1.5067 using Wyse Management Suite Prerequisites Ensure that you are running ThinOS 9.1.3129 or later version on you thin client. The thin client must be registered to Wyse Management Suite. Create a group in Wyse Management Suite with a group token. Download the ThinOS 9.1.5067 (DTOS_9.1.5067.pkg) firmware to upgrade. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates. NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab. 5. Click Browse and select the ThinOS 9.1.5067 firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again. Upgrade from ThinOS 8.6 to ThinOS 9.1.5067 using Wyse Management Suite If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.5067. For the latest BIOS versions, see the Dell Wyse ThinOS Version 8.6_807 Release Notes at www.dell.com/support. 48 ThinOS 9.1.5067 The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings: Wyse Management Suite group token and server settings Static DNS Certificates IEEE802.1x wired authentication settings Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS 9.1 Proxy settings NOTE: For more information about how to install the ThinOS 9.1.5067 image, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Migration Guide at www.dell.com/support. Compatibility ThinOS application package details Cisco_Jabber_14.0.2.306216_3.pkg Cisco_WebEx_Meetings_VDI_41.10.3.19_2.pkg Cisco_WebEx_VDI_41.10.0.20213_4.pkg (formerly called Cisco WebEx Teams) Citrix_Workspace_App_21.9.0.25_6.pkg EPOS_Connect_7.0.0.19336_1.pkg HID_Fingerprint_Reader_210217_13.pkg Jabra_8.5.1_12.pkg Microsoft_AVD_1.5_1325.pkg Teradici_PCoIP_21.03.1_21.pkg VMware_Horizon_2106.8.3.0.18251983_9.pkg Zoom_Citrix_5.8.0.20927_8.pkg Zoom_Horizon_5.8.0.20927_8.pkg Imprivata_PIE_7.6.000.0005_1124.pkg Identity_Automation_QwickAccess_2.0.0.3.3.pkg Wyse Management Suite and Configuration UI package Wyse Management Suite version 3.5 Configuration UI package 1.5 300 ThinOS build details ThinOS 9.1.3129 or 9.1.4234 to ThinOS 9.1.5067--DTOS_9.1.5067.pkg. ThinOS 8.6_807 to ThinOS 9.1.5067 conversion builds: A10Q_wnos--Wyse 3040 Thin Client PA10Q_wnos--Wyse 3040 Thin Client with PCoIP X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin Client with PCoIP BIOS packages Table 29. BIOS package Platform model Wyse 5070 Thin Client Package filename bios-5070_1.13.1.pkg ThinOS 9.1.5067 49 Table 29. BIOS package (continued) Platform model Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Package filename bios-5470_1.10.1.pkg bios-5470AIO_1.10.1.pkg Tested BIOS version for ThinOS 9.1.5067 Table 30. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Thin Client BIOS version 1.2.5 1.13.1 1.10.1 1.10.1 If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS. New and enhanced features Citrix Workspace app updates Exporting Citrix Workspace app logs--Citrix Workspace app logs can only be exported from Troubleshooting > General > Export Logs on the ThinOS device. For more information about how to export Citrix Workspace app logs, see the Dell Wyse ThinOS 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support. Keyboard Layout Server Default Mode enhancement--From Citrix Workspace App 2109 and ThinOS 9.1.5067 onwards, only the Server Default mode uses the Scancode. Other Keyboard layout modes such as Specific Keyboard, Client Setting, and Dynamic Sync use the default Unicode. There are no changes to the other keyboard layout modes in Citrix Workspace App 2109. To configure, do the following: 1. Set the Keyboard Layout Mode to Server Default using Admin Policy Tool or Wyse Management Suite. 2. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced tab > VDI Configuration Editor > Citrix Configuration Editor. 3. In the Citrix INI settings section, click Add Row. 4. From the File drop-down list, select wfclient.ini. 5. From the Operation drop-down list, select Add or Update. 6. In the Section field, enter WFClient. 7. In the Key field, enter KeyboardEventMode. 8. In the Value field, enter Scancode. 9. Sign out or restart the device for settings to take effect. NOTE: If you want to change the Server Default mode to other keyboard layout modes, you must remove the KeyboardEventMode with Scancode setting from Citrix Configuration Editor. For more information about how to configure the VDI Configuration Editor, see the Dell Wyse ThinOS 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support. Citrix VDA policy setting update--In Citrix VDA 2109 and later versions, the Citrix VDA policy setting Virtual channel allow list is enabled by default. As a result, the non-Citrix virtual channels, such as Zoom, WebEx VDI, WebEx Meetings VDI, JVDI, Imprivata OneSign and HID do not work. You can disable the setting, or find the name of the third-party virtual channel and add it to the virtual channel allow list. For more information, see the Citrix documentation at docs.citrix.com. 50 ThinOS 9.1.5067 Limitations After you enable the Citrix Workspace app log feature and join the Microsoft Teams meeting, the ICA session stops responding for a few seconds. Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. This issue is observed in Linux Citrix Workspace app binary. If you are using Desktop Delivery Controller (DDC) version 2109, you can find the Adaptive Audio policy, and disable it using the policy settings. If you are using DDC version 1912, change the registry value of REG_DWORD EnableAdaptiveAudio to 0 in the following registry paths: Desktop VDA (Windows 10)--HKLM\Software\Citrix\Audio Server VDA (Server 2016\2019)--HKLM\Software\WOW6432Node\Citrix\Audio The video resolution may be downgraded when you close and replay the Multimedia redirection (MMR) enabled video. This is observed when the thin client is connected to a VPN. If you are using a low-bandwidth network connection, the 1080p MMR video stops playing with no audio output. This is observed in a Citrix ICA session. Battery status does not appear on the session desktop when you launch a session on Wyse 5470 Thin Client. This issue is resolved in Citrix Workspace app 2111. The published Skype For Business application cannot connect to RTME. During a Microsoft Teams meeting, echo is observed when you disconnect a headset from the device. Audio noise is observed when recording voice with an analog or USB headset in the VDI session. This issue is observed on Wyse 5070 Thin Client. Microsoft Teams share screen function is disabled automatically when you switch the mouse to the client during the Teams call. The Citrix desktop screen does not display correctly when the Citrix policy Use video codec for compression is configured for the entire screen. The server VDA desktop stops responding when you are using a smart card to reconnect the session. Bluetooth device cannot be detected in the JVDI device list. If you open the camera in a session desktop, you cannot use the camera for other applications. You must log out of the account and log in back to the desktop. Sometimes, Microsoft teams audio and camera change to None on the Settings Devices list. Azure Virtual Desktop updates Windows Virtual Desktop (WVD) is renamed to Azure Virtual Desktop (AVD). Supports camera redirection in an RDP session. Connect your camera to the thin client and launch the RDP session. The camera is redirected automatically. NOTE: The direct show application feature does not work properly when using the camera redirection in an RDP session. For more information, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support. VMware Horizon Blast limitations Headset Redirection--Dell sound bar SP3022/SB522A USB redirection is not supported on ThinOS. The Blast session stops responding when you use this device. This is a VMware limitation. Session audio--Sometimes the session has no audio output when you hot plug a headset. As a workaround, you must switch the audio from the ThinOS local system to HD audio and then switch back to Headset. CPU performance--If you do not sign off from the broker but only disconnects the blast session multiple times, there are a lot of mks processes in the system. This is a VMware limitation. Webex VDI--Sometimes Webex VDI is not optimized in a Horizon session, As a workaround, you must reboot the device and relaunch the Webex VDI application. ThinOS 9.1.5067 51 VDI Configuration Editor ThinOS enables the IT administrator to configure the VDI-related settings by dynamically modifying the VDI configuration files of your ThinOS device. You can configure the Citrix settings, Horizon Blast settings, and Zoom plug-in settings either using Admin Policy Tool or Wyse Management Suite. To use the VDI settings feature, you must first upgrade to Wyse Management Suite v3.5.866 using the Configuration UI package v1.5 300 or later. If you are using Wyse Management Suite public cloud, the Configuration UI package is updated automatically by Dell. NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Citrix, VMware, and Zoom official documentation from their respective websites to set the relevant VDI settings. All settings are case-sensitive. To access the configuration page, go to Advanced > VDI Configuration Editor on Wyse Management Suite policy settings or Admin Policy Tool. For more information about how to configure the VDI dynamic settings, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/support. NOTE: VDI settings will dynamically write into the VDI configuration files of the device. For settings to take effect, you must log out and log in to the broker again, or configure the settings before logging into the broker. Citrix Configuration Editor Citrix VDI settings NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Citrix official documentation from docs.citrix.com to set the VDI settings. All settings are case-sensitive. Citrix settings are classified by VDI application and configuration type. The following Citrix VDI settings are supported: Citrix INI settings Citrix XML settings Citrix JSON settings Citrix Keyboard layout settings To update the file settings for Citrix VDI, see the Citrix Workspace app documentation at docs.citrix.com. The following are the supported configuration file paths for Citrix Workspace app: /opt/Citrix/ICAClient/config/All_Regions.ini /opt/Citrix/ICAClient/module.ini ~/.ICAClient/wfclient.ini /opt/Citrix/ICAClient/config/wfclient.template /opt/Citrix/ICAClient/config/AuthManConfig.xml /opt/Citrix/ICAClient/config/kbdlayoutmap.tbl /var/.config/citrix/hdx_rtc_engine/config.json ~/.ICAClient/appsrv.ini Citrix INI settings allow you to enable or disable the Unified Communication Optimization when UC packages are installed on ThinOS. The following UC configurations are qualified by Dell Technologies: Table 31. Enable or disable UC plug-in settings UC Plug-ins Enable UC Plug-in using VDI settings Zoom Citrix File: module.ini Operation: Add or Update Section: ICA 3.0 Key: ZoomMedia Value: On Disable UC Plug-in using VDI settings File: module.ini Operation: Add or Update Section: ICA 3.0 Key: ZoomMedia Value: Off Details Change the values On/Off in module.ini to enable or disable the UC plug-in. Plug-in switch string is located in the section [ICA 3.0]. 52 ThinOS 9.1.5067 Table 31. Enable or disable UC plug-in settings (continued) UC Plug-ins Enable UC Plug-in using VDI settings Disable UC Plug-in using VDI settings Details These settings enable the Zoom optimization with ZoomMedia=On in module.ini. These are the default settings after you install the UC package. These settings disable the Zoom optimization with ZoomMedia=Off in module.ini. Cisco WebEx VDI File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoTeamsVirtualChannel Value: On These settings enable Cisco WebEx VDI optimization with CiscoTeamsVirtualChannel=On in module.ini. These are the default settings after you install the UC package. File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoTeamsVirtualChannel Value: Off These settings disable Cisco WebEx VDI optimization with CiscoTeamsVirtualChannel= Off in module.ini. Change the values On/Off in module.ini to enable or disable the UC plug-in. Plug-in switch string is located in the section [ICA 3.0]. Cisco WebEx MeetingsVDI File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoMeetingsVirtualChannel Value: On These settings enable Cisco WebEx Meetings VDI optimization with CiscoMeetingsVirtualChannel=On in module.ini. These are the default settings after you install the UC package. File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoMeetingsVirtualChannel Value: Off These settings disable Cisco WebEx Meetings VDI optimization with CiscoMeetingsVirtualChannel =Off in module.ini. Change the values On/Off in module.ini to enable or disable the UC plug-in. Plug-in switch string is located in the section [ICA 3.0]. Cisco Jabber File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoVirtualChannel Value: On These settings enable Cisco JVDI optimization with CiscoVirtualChannel=On in module.ini. These are the default settings after you install the UC package. File: module.ini Operation: Add or Update Section: ICA 3.0 Key: CiscoVirtualChannel Value: Off These settings disable Cisco JVDI optimization with CiscoVirtualChannel=Off in module.ini. Change the values On/Off in module.ini to enable or disable the UC plug-in. Plug-in switch string is located in the section [ICA 3.0]. Microsoft Teams File: module.ini Operation: Add or Update Section: ICA 3.0 Key: VDWEBRTC Value: On These settings enable Microsoft Teams optimization with VDWEBRTC =On in module.ini. These are the default settings after you install the UC package. File: module.ini Operation: Add or Update Section: ICA 3.0 Key: VDWEBRTC Value: Off Change the values On/Off in module.ini to enable or disable the UC plug-in. Plug-in switch string is located in the section [ICA 3.0]. These settings disable Microsoft Teams optimization with VDWEBRTC=Off in module.ini. RTME File: module.ini Operation: Add or Update File: module.ini Operation: Add or Update Change the values On/Off in module.ini to enable or disable the UC plug-in. ThinOS 9.1.5067 53 Table 31. Enable or disable UC plug-in settings (continued) UC Plug-ins Enable UC Plug-in using VDI settings Disable UC Plug-in using VDI settings Details Section: ICA 3.0 Key: HDXRTME Value: On These settings enable Skype for business optimization with HDXRTME =On in module.ini. These are the default settings after you install the UC package. Section: ICA 3.0 Key: HDXRTME Value: Off Plug-in switch string is located in the section [ICA 3.0]. These settings disable Skype for business optimization with HDXRTME =Off in module.ini Horizon Blast Configuration Editor NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the VMware official documentation at docs.vmware.com to set the VDI settings. All settings are case-sensitive. If a setting is defined in multiple locations, to know the value that must be used, see the VMware documentation. The following are the supported configuration file paths for Horizon Blast Client: ~/.vmware/config ~/.vmware/view-preferences /etc/vmware/config /etc/vmware/view-default-config Enable USB trace log--If you face any issues that are related to the USB device, you can enable the USB trace log for debugging purposes. Use the following setting in the ~/.vmware/config configuration file: view-usbd.logLevel = "trace" log.logMinLevel = 140 loglevel.user.usb = 10 Numeric keypad numlock----If you face any issue that is related to the numlock key of the USB numeric keypad, you can use the following setting in the ~/.vmware/config configuration file to resolve the issue: mks.keyboard.suppressNumlocks = "TRUE" mks.keyboard.enableHotkeyNumlockBinding = "TRUE" Zoom Plugin Configuration Editor NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Zoom official documentation at support.zoom.us to set the VDI settings. All settings are case-sensitive. To update the file settings under Zoom INI, refer to the Cisco document at Configuring the Zoom VDI Linux plugin with ZoomMedia.ini - Zoom Support. The following are the supported configuration file paths for Zoom plug-ins: Zoom Citrix-- ~/.ICAClient/config/ZoomMedia.ini Zoom Horizon-- ~/.vmware/ZoomMediaVmware.ini Important notes Using the VDI configuration files, you cannot modify the following ThinOS settings that are included in Admin Policy Tool or Wyse Management Suite policy settings. A warning message is displayed when you modify the settings using VDI Configuration Editor. 54 ThinOS 9.1.5067 Table 32. ThinOS settings - Not allowed to be modified VDI/UC Configuration files Deny list Citrix Workspace app /opt/Citrix/ICAClient/usb.conf /opt/Citrix/ICAClient/config/ All_Regions.ini All [Virtual Channels\Serial Port\Device] LastComPortNum=8 ComPort1= ComPort2= ComPort3= ComPort4= ComPort5= ComPort6= ComPort7= ComPort8= /opt/Citrix/ICAClient/config/ module.ini [ICA 3.0] KeyboardSync= ~/.ICAClient/wfclient.ini [WFClient] Version= KeyboardLayout= KeyboardMappingFile= KeyboardDescription= KeyboardType= CDMAllowed= DrivePath* DriveEnabled* DriveReadAccess* DriveWriteAccess* CursorStipple= TransportReconnectEnabled= ClientPrinterList= /var/.config/citrix/ hdx_rtc_engine/config.json { "ProxyHostname": "xxxx", "ProxyPort": xx } ~/.ICAClient/appsrv.ini [WFClient] COMAllowed= VMware Horizon ~/.vmware/config viewusb.AllowAutoDeviceSplitting= viewusb.SplitExcludeVidPid= viewusb.SplitVidPid= viewusb.ExcludeVidPid= viewusb.IncludeVidPid= viewusb.IncludeFamily= ThinOS 9.1.5067 55 Table 32. ThinOS settings - Not allowed to be modified (continued) VDI/UC Configuration files Deny list viewusb.ExcludeFamily= mks.enableFIPSMode= usb.enableFIPSMode= viewusb.ExcludeAllDevices= Zoom Citrix ~/.ICAClient/config/ ZoomMedia.ini [PROXY] proxyType= httpProxyHost= httpProxyPort= httpsProxyHost= httpsProxyPort= Zoom Horizon ~/.vmware/ ZoomMediaVmware.ini [PROXY] proxyType= httpProxyHost= httpProxyPort= httpsProxyHost= httpsProxyPort= Wyse Management Suite policy settings and Admin Policy Tool updates Added the Manual override option for selected settings. When the manual override feature is enabled, and the user performs the required action on the ThinOS local device, the configured policies from Wyse Management Suite for these settings are not applied to the ThinOS device. Table 33. Manual override support matrix Settings Action to be performed on the ThinOS local Default value device DHCP Settings Click the OK button in the Network Setup window Disabled DNS Settings Click the OK button in the Network Setup window Disabled Proxy Settings Click the OK button in the Network Setup window Disabled Ethernet Settings Click the OK button in the Network Setup window Disabled Wireless Settings Click the OK button in the Network Setup window Disabled VPN Settings Add a new VPN, edit a VPN or remove a VPN Disabled Printers Click the OK button in the Printer Setup window Disabled Audio¹ Change the audio configuration Disabled Mouse* Click the OK button in the Peripherals window Enabled Keyboard* Click the OK button in the Peripherals window Enabled 56 ThinOS 9.1.5067 Table 33. Manual override support matrix (continued) Settings Action to be performed on the ThinOS local Default value device Touch pad* Click the OK button in the Peripherals window Enabled Monitor* Click the Test button and then click OK in the Disabled Display Setup window Region & Language - Region Settings Change region configuration and click OK button Disabled Region & Language - Language Change language configuration and click OK Settings button Disabled *The manual override option is available for these settings in the previous ThinOS release. ¹After the device reboot, the USB audio is set as priority regardless of the Manual Override settings. This is a known issue. Added the Camera option in Peripheral Management. When you disable this option and connect the camera to the device, the device list in the Peripherals window shows empty data. The display resolution list on the device only shows resolutions from the DDC table. Changed the Mute option in Peripheral Management > Audio to a drop-down list. Use this option to control the playback audio and system beep separately. Table 34. Audio options Value Playback audio System beep Unmute unmute unmute Audio mute, beep mute mute mute Audio unmute, beep mute unmute mute Added the Resolutions From DDC Table Only option under Peripheral Management > Monitor. When enabled, the display resolution list on the device only shows resolutions from the DDC table. Added the Ignore Server Certificate Check option under Privacy & Security > SCEP. This option is disabled by default. You must install a CA certificate first and then request a SCEP certificate by using the administrator URL. When using the administrator URL, you must FQDN with prefix HTTPS. Do not use the IP address in the URL. If this option is enabled, there is no need to install the CA certificate on the client. You can directly request for a SCEP certificate by using the administrator URL with prefix HTTPS. NOTE: If you are using earlier versions of ThinOS and if you have used the IP address in the administrator URL with the Ignore Server Certificate Check option disabled, you must change the URL to FQDN. If the Ignore Server Certificate Check option is enabled, there is no need to change the IP address in the administrator URL. The application name WVD is changed to AVD in the Proxy Application List field under Network Configuration > Proxy Settings. NOTE: If you have already configured WVD as the application name, the proxy functionality still works. Added the option Show Applications with KEYWORDS:Mandatory under Session Settings > Citrix Session Settings. When this option is enabled and you log in with classic mode or modern mode, only the applications that are configured with KEYWORDS:Mandatory are displayed on the ThinOS desktop. Added the Login Expire Time option under Broker Settings > Citrix Virtual Apps and Desktops Settings. Use this option to set a timer after you log in to a Citrix session. After the countdown timer expires, you must enter the user credentials again to launch any new desktop or application. After you enter the credentials, the countdown timer starts again. Desktop or applications that you launch before the expiry of the countdown timer remains open and are not affected by this setting. The On Desktop=None option under Session Settings > Global Session Settings is not applicable to Modern desktop. Values of Keyboard Layout and Screen Saver Timeout from the client are displayed under System Information on the Devices Details page on Wyse Management Suite. ThinOS 9.1.5067 57 ThinOS enhancements Supports device registration to Wyse Management Suite using secure DNS record fields. You can register ThinOS-based devices to Wyse Management Suite 3.5 or later versions by using secure DNS record fields. If you have not registered your ThinOS client to Wyse Management Suite and if you have set the DNS server with records, the device will automatically register to Wyse Management Suite. NOTE: If both secure DNS records and legacy DNS records are set in the DNS server, the secure DNS records take priority. Registering devices to Wyse Management Suite using secure DHCP scope options 201 and 202 is not supported. Supports NTFS USB drive mapping. You can import files or export logs to a USB drive with NTFS format from ThinOS local UI. You can map the USB drive with NTFS format to a Citrix or RDP session. Supports multiple DNS domain suffixes. Each value must be separated by a semicolon (;). Ability to save a new password specified in the prompt window when the current WPA & WPA2 personal wireless connection password is incorrect. Supports authentication to domain controller (NTLM) using the None broker. To set the Authentication to domain controller option, go to Login Experience > Login Settings > Login Type on Wyse Management Suite policy settings or Admin Policy Tool. If you set the Broker type as None with authentication to domain controller selected, a login window is displayed after you restart the system. Only users in the Active Directory group that are set in Wyse Management Suite can log in to the device. Any policy that is configured in the user policy group is applied to ThinOS. Displays a message on the First Boot Wizard screen when you reset the device to factory default settings without a network connection. The application name WVD is changed to AVD for the Apply proxy server on field. Supports the display resolution of about 16000 pixels for a single window in a multidisplay setup. Do not exceed this resolution. For more information about the updates, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support. Supported peripherals NOTE: The supported peripherals are not limited to the peripherals devices listed in this section. Table 35. Supported peripherals Product Category Peripherals Adapters and cables C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084 Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087 Dell Adapter - DisplayPort to VGA - DANBNBC084 Dell Adapter - HDMI to DVI - DAUARBN004 Dell Adapter - HDMI to VGA - DAUBNBC084 Dell Adapter - USB-C to DisplayPort - DBQANBC067 Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter Dell Adapter - USB-C to HDMI - DBQAUBC064 Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070 Dell Adapter - USB-C to VGA - DBQBNBC064 StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232 58 ThinOS 9.1.5067 Table 35. Supported peripherals (continued) Product Category Peripherals Trendnet USB to Serial Converter RS-232 Audio devices Dell 2.0 Speaker System - AE215 Dell Pro Stereo Headset - Skype for Business - UC350 Dell Pro Stereo Headset - UC150 - Skype for Business Dell Professional Sound Bar (AE515M) Dell USB Sound Bar (AC511M) Dell Wired 2.1 Speaker System - AE415 Jabra BIZ 2400 Duo USB MS Jabra EVOLVE UC VOICE 750 Jabra Engage 65 Stereo Headset Jabra Evolve 65 MS Stereo - Headset Jabra Evolve 75 Jabra Engage 75 Jabra GN2000 Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185 Jabra Pro 9450 Jabra Speak 510 MS Bluetooth Jabra UC SUPREME MS Bluetooth (link 360) LFH3610/00 Speechmike Premium--Only supports redirect Logitech S-150 Logitech h150 - analog Nuance PowerMic II--supports to redirect whole device PHILIPS - analog POLYCOM Deskphone CX300 Plantronics AB J7 PLT Plantronics BLACKWIRE C710, Bluetooth Plantronics Blackwire 5220 Series Plantronics Blackwire C5210 Plantronics Calisto P820-M Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0 Plantronics Voyager 6200 UC Plantronics Voyager Focus UC B825-M headset for Microsoft Lync SENNHEISER D 10 USB ML-US Wireless DECT Headset SENNHEISER SC 40 USB MS SENNHEISER SC 660 USB ML SENNHEISER SDW 5 BS-EU ThinOS 9.1.5067 59 Table 35. Supported peripherals (continued) Product Category Peripherals SENNHEISER SP 10 ML Speakerphone for Lync SENNHEISER USB SC230 Camera Jabra PanaCast 4K Webcam Logitech BRIO 4K Webcam Logitech C910 HD Pro Webcam Logitech C920 HD Pro Webcam Logitech C922 Pro Stream Webcam Logitech C925e Webcam Logitech C930e HD Webcam Logitech HD Webcam C525 Microsoft LifeCam HD-3000 Poly EagleEye Mini webcam Displays C2422HE C2722DE C3422WE E1916H E1920H E2016H E2016Hv--China only E2020H E2216H E2216Hv--China only E2218HN E2220H E2318H E2318HN E2417H E2420H E2420HS E2720H E2720HS MR2416 P1917S P2016 P2017H P2018H P2217 60 ThinOS 9.1.5067 Table 35. Supported peripherals (continued) Product Category Peripherals P2217H P2219H P2219HC P2317H P2319H P2415Q (3840 x 2160) P2417H P2418D P2418HT P2418HZ P2419H P2419HC P2421D P2421DC P2715Q (3840 x 2160) P2719H (1920 x 1080) P2719HC P2720D P2720DC P3418HW P4317Q S2719HS (1920 x 1080) S2817Q (3840x2160) U2415 U2419H U2419HC U2421HE U2518D U2520D U2713HM (2560 x 1440) U2718Q (4K) (3840 x 2160) U2719D (1920 x 1080) U2719DC U2720Q U2721DE U3219Q (3840 x 2160)--No support for Type C to HDMI convertor U3419W (3440 x 1440) ThinOS 9.1.5067 61 Table 35. Supported peripherals (continued) Product Category Peripherals U4320Q U4919DW Docking station Dell Dock - WD19-C Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported Fingerprint readers HID EikonTouch 4300 Fingerprint Reader HID EikonTouch M211 Fingerprint Reader HID EikonTouch TC510 Fingerprint Reader HID EikonTouch TC710 Fingerprint Reader HID EikonTouch V311 Fingerprint Reader Imprivata HDW-IMP-1C KSI-1700-SX Keyboard Hands-Free Authentication (HFA) BLED112HDW-IMP-IIUR--BLEdongle Input devices (Keyboard Bloomberg Keyboard STB 100 and Mouse) Dell Keyboard KB212-B Dell Keyboard KB216p Dell Laser Scroll USB 6-Buttons Silver and Black Mouse Dell Laser Wired Mouse - MS3220 Dell Mobile Pro Wireless Mice - MS5120W Dell Mobile Wireless Mouse - MS3320W Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W Dell Multi-Device Wireless Mouse - MS5320W Dell Optical Wireless Mouse - WM122 Dell Optical Wireless Mouse - WM123 Dell Premier Wireless Mouse - WM527 Dell USB Wired Keyboard - KB216 Dell USB Wired Optical Mouse - MS116 Dell Wireless Keyboard and Mouse - KM636 Dell Wireless Keyboard/mouse KM632 Dell Wireless Mouse - WM126 - black Dell Wireless Mouse - WM326 Dell wireless Keyboard/mouse KM714 Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white Microsoft Arc Touch Mouse 1428 Microsoft Ergonomic Keyboard Rapoo E6100, Bluetooth 62 ThinOS 9.1.5067 Table 35. Supported peripherals (continued) Product Category Peripherals Seal Shield Medical Grade Optical Mouse Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white SpaceMouse Pro SpaceNavigator 3D Space Mouse Networking Add On 1000 Base-T SFP transceiver--RJ-45 Others Intuos Pro Wacom Printers Brother DCP-7190DW--works on ICA only and not Blast Dell B1165nfw Mono Multifunction Printer Dell B1265dnf Multifunction Laser Printer Dell B2360d Laser Printer Dell B2360dn Laser Printer Dell Color Multifunction Printer - E525w Dell Color Printer- C2660dn Dell Multifunction Printer - E515dn HP Color LaserJet CM1312MFP--tested on Blast HP LaserJet P2055d HP M403D-- works on ICA only and not Blast Lexmark X864de- tested on LPD only Proximity card readers Imprivata HDW-IMP-60 Imprivata HDW-IMP-75 Imprivata HDW-IMP-80 Imprivata HDW-IMP-82 KSI-1700-SX Keyboard OMNIKEY 5025CL OMNIKEY 5321 V2 OMNIKEY 5321 V2 CL SAM OMNIKEY 5325 CL OMNIKEY 5326 DFR RFIDeas RDR-6082AKU Smart card readers CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU- Cherry SmartTerminal SMART Card Reader - ST-1044U Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0 Cherry keyboard KC 1000 SC with smart card Cherry keyboard RS 6600 with smart card Cherry keyboard RS 6700 with smart card Dell Keyboard SK-3205 with smart card reader Dell keyboard KB813 with smart card reader ThinOS 9.1.5067 63 Table 35. Supported peripherals (continued) Product Category Peripherals Dell keyboard KB813t with smart card reader GemPC Twin Gemalto IDBridge CT710 HID OMNIKEY 5125 HID OMNIKEY 5421 IDBridge CT31 PIV OMNIKEY HID 3021 OMNIKEY OK CardMan3121 SmartOS powered SCR3310 SmartOS powered SCR335 Sun microsystem SCR 3311 Storage Bano type-c 16B Dell External Tray Load ODD (Agate)--DVD Writer Dell Portable SSD, USB-C 250 GB Kingston DT microDuo 3C 32 GB Kingston DTM30 32 GB Kingston DataTraveler G3 8 GB Samsung portable DVD Writer SE-208 SanDisk Cruzer 16 GB SanDisk Cruzer 8 GB SanDisk USB 3.1 and Type-C 16 GB SanDisk Ultra Fit 32 GB Teradici remote cards Teradici host card 2220 Teradici host card 2240 Tested environments matrix The following tables display the testing environment for the respective attributes: Table 36. Tested environment--General components Component Wyse Management Suite (cloud and on-premises) Version 3.5 Configuration UI package for Wyse Management Suite 1.5 296 Imprivata OneSign 7.6.001.17 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions 64 ThinOS 9.1.5067 Table 37. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested Table 38. Tested environment--VMware Horizon VMware Windows 10 Windows Server 2012 R2 Windows Server 2016 VMware Horizon Tested 7.12 Not tested Tested VMware Horizon Tested 2103 Not applicable Tested VMware Horizon Tested 2106 Not applicable Tested Windows Server 2019 Not tested Windows Server Windows Server 2016 APPs 2019 APPs Tested Not tested Tested Tested Tested Tested Tested Tested Table 39. Test environment--Microsoft RDP Microsoft RDP Windows Windows 7 10 Remote Desktop Services 2016 Remote Desktop Services 2019 Tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Tested Not tested Tested Not tested Not tested Not tested Tested Tested Table 40. Test environment--AVD Azure Virtual Desktop Windows 7 Windows 10 2019 (MS-Prod) 2020 (ARMv2) Not tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Not tested Not tested Tested Not tested Not tested Not tested Not tested Tested Table 41. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 2.9.400 2.9.400 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 42. Tested environment--Skype for Business VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 7.12 Windows 10 5.4, 8.2 7.12, 8.2 VMware Horizon 2103 Windows 5.4, 8.2 server 2016 7.12, 8.2 Skype for Business client Skype for Business 2016 Skype for Business 2016 Skype for Business Server Skype for Business 2015 Skype for Business 2015 ThinOS 9.1.5067 65 Table 42. Tested environment--Skype for Business (continued) VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 2106 Windows Not tested server 2019 Not tested Skype for Business client Not tested Skype for Business Server Not tested Table 43. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.2 JVDI agent 14.0.2 Jabber software 14.0.2 Table 44. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2103 Windows 10 14.0.2 Windows server 2016 14.0.2 Windows server 2019 Not tested JVDI agent 14.0.2 14.0.2 Not tested Jabber software 14.0.2 14.0.2 Not tested Table 45. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.8.0.20927 Zoom client for VDI software 5.8.0 (20927) Table 46. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 Windows 10 VMware Horizon 2103 Windows server 2016 VMware Horizon 2106 Windows server 2019 Zoom package 5.8.0.20927 5.8.0.20927 Not tested Zoom software 5.8.0 (20927) 5.8.0 (20927) Not tested Table 47. Tested environment--Cisco Webex Teams Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 41.10.0.20213 Webex Teams software 41.10.0.20213 Table 48. Tested environment--Cisco Webex Teams VMware VDI Operating system Webex Teams VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 41.10.0.20213 41.10.0.20213 VMware Horizon 2106 Windows server 2019 Not tested Webex Teams software 41.10.0.20213 41.10.0.20213 Not tested 66 ThinOS 9.1.5067 Table 49. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 41.10.3.19 Table 50. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 41.10.3.19 VMware Horizon 2106 Windows server 2019 Supported smart cards Table 51. Supported smart cards Smart Card information Driver from the ThinOS event log ActivIdentity V1 ActivClient 7.1 ActivIdentity V1 ActivClient 7.1 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity crescendo card ID Prime MD v 4.0.2 ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0 ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1 ID Prime MD v 4.3.5 ID Prime MD v 4.4.2 ActiveClient 7.2 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Provider (CSP) ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2. Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2. Card type Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 ThinOS 9.1.5067 67 Table 51. Supported smart cards (continued) Smart Card information Driver from the ThinOS event log Etoken Java (aladdin) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 Etoken Java (aladdin) (black USB drive) Safenet Authentication Client 10.8 SafeNet High Assurance Applets Card SafeNet High Assurance Client 2.12 A.E.T. Europe B.V. SafeSign-IdentityClient-3.0.76 A.E.T. Europe B.V. SafeSign-IdentityClient-3.0.76 PIV (Yubico) (black USB drive) YubiKey PIV Manager PIV (Yubico Neo ) (black USB drive) Yubikey Manager v 1.1.4 cv cryptovision gmbh (c) v1.0ns cv_act_scinterface_6.1.6 N/A (Buypass BeIDu) Net iD 6.8.3.21, 2.0.48 N/A (GEMALTO IDPrime SIS) Net iD 6.8.3.21, 2.0.48 Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0 Rutoken 2151 Rutoken Drivers 4.6.3.0 Provider (CSP) eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider SafeNet Smart Card Key Storage Provider SafeSign Standard Cryptographic Service Provider SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP Net iD - CSP Net iD - CSP Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0 Card type IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151) Fixed issues Table 52. Fixed issues Issue ID Description DTOS-5635 CIPS-24716 - Wireless reconnection issue in ThinOS 9.x firmware. DTOS-5632 (Citrix number 80858789) CIPS-24715 - Keyboard layout issue in the Citrix VDI session when using CWA 21.9. DTOS-5563 CIPS-24634 - Screensaver timeout from the device is not passing to the Wyse Management Suite server. DTOS-5444 CIPS-24501 - Case 126090009 - An error is observed during Azure SAML2 authentication. DTOS-5277 CIPS-23802 - On Wyse 3040 Thin Client, 49 percent of ping packets are lost when disabling the power-saving mode. DTOS-5266 CIPS-24313 - Cursor focus is lost when the cursor reaches the window side on a Modern view desktop. DTOS-5223 CIPS-24258 - Smart card details are retained on the screen even when it is removed. DTOS-5221 CIPS-24257 - Window focus is lost when logging into the thin client. 68 ThinOS 9.1.5067 Table 52. Fixed issues (continued) Issue ID Description DTOS-5195 CIPS-23664 - Case 119577083 - Workspace ONE displays an error stating that the Horizon client is not installed. DTOS-5185 CIPS-24015 - Microphone does not work after unplugging a 3.5 mm analog headset. DTOS-5178 CIPS-23665 - Citrix apps or desktops are not displayed. DTOS-5170 CIPS-24150 - Time on the local client is not synchronized with the time server. DTOS-5082 CIPS-23857 - Power and Sleep tab appears for a few seconds on the Wyse 3040 Thin Client. DTOS-5050 CIPS-23658 - Admin Mode does not work with the Imprivata classic mode when using the ThinOS classic desktop. DTOS-5029 CIPS-23985 - An issue is observed when pulling Citrix Workspace app logs from the thin client. DTOS-5028 CIPS-23772 - NHS USB redirect Olympus speech microphone fails after a VDI session is closed on the Wyse 3040 Thin Client. DTOS-4976 CIPS-23836 - After the device resumes from sleep or hibernate, the smart card reader and the RSA token do not work. DTOS-4956 CIPS-23835 - Closing or opening the lid causes Wyse 5470 Thin Client to reboot. DTOS-4944 CIPS-22805 - Distorted display and a slow cursor movement are observed on screens that are connected to the external graphics card on Wyse 5070 Thin Client. DTOS-4868 When you set the Close Lid Action When Plugged in to Turn off the built-in display, closing or opening the lid results in a system reboot. This is observed on the Wyse 5470 Thin Client. DTOS-4812 CIPS-23708 - On the Wyse 5070 and Wyse 5470 Thin Clients, the $ sign does not work when using a French Keyboard Layout in a VNC session. DTOS-4810 CIPS-23591 - Wyse Management Suite policy for the time server information does not work. DTOS-4808 CIPS-23416 | Numeric keypad numlock issue is observed. DTOS-4764 CIPS-23456 - On the Wyse 5470 PCoIP thin client, the mouse position is incorrect when using an external monitor as a main display. DTOS-4762 CIPS-23624 | The PCoIP session stops responding. DTOS-4747 CIPS-23208 | The DDC Table option is missing from ThinOS 9.x. DTOS-4684 CIPS-23381 - On the Wyse 3040 Thin Client, the application resets to the primary display in a VMware RDS session. DTOS-4527 CIPS-23409 - Communication with the time server is overloaded. DTOS-4465 CIPS-23331 - The device restarts when the terminal is locked in a Zoom session. DTOS-4464 CIPS-23329 - On the Wyse 5070 Thin Client, you cannot log in to the WVD desktop while connecting through ARMv2. DTOS-4463 CIPS-23286 - On the Wyse 5070 Thin Client, you cannot disable the web cam completely. DTOS-4325 On the Wyse 3040 Thin Client, an undefined error is displayed when you start a session. DTOS-4240 CIPS-23161 - On the Wyse 3040 Thin Client, an incorrect session sign-off or application remains open in the remote session. DTOS-4564 CIPS-22681 - Manual override is missing for audio, time zone, network, printer, and language. DTOS-5478 A close battery low message is displayed when the power adapter is connected. DTOS-4765 CIPS-23158 - The Domain drop-down list on the login screen is small. DTOS-4711 CIPS-22283 - The 8.6 INI expire time feature is missing in Wyse Management Suite policy settings for ThinOS 9.x. ThinOS 9.1.5067 69 Table 52. Fixed issues (continued) Issue ID Description DTOS-4710 (Citrix number 80383486, Citrix number 80444553) CIPS-20734 - ThinOS ignores the session reliability timeout setting. Known issues Table 53. Known issues Issue ID Description Workaround DTOS-5789 The Zoom configuration file ZoomMediaVmware.ini is unavailable even though Reinstall the Zoom package. the zoom package is installed on the client. DTOS-5760 PIE stops responding after you move the window in a Citrix session. Force restart the device. DTOS-5630 ThinOS user interface cannot be opened after you switch select groups more Force restart the device. than three times. DTOS-5626 The sign-on password in the Remote Connections window is automatically changed to a long string of characters when you switch between broker URLs. Type the correct password again on the General Options tab. DTOS-5618 Thin client stops responding for two to three seconds when you launch the ICA session or start the UC application in the ICA session. Wait until the device is active. DTOS-5609 ThinOS local user interface stops responding. The USB disk does not work in Force restart the device. Troubleshooting. Peripherals and Shutdown menu cannot be opened. DTOS-5606 Session cannot be connected at the first time. Reconnect the session again. DTOS-5598 After hot-plugging a headset, the audio device does not synchronize as a local Switch the ThinOS local system device in the Blast session. audio setting to HD audio and then switch back to Headset. DTOS-5592 System stops responding when you hot plug a USB disk. Force restart the thin client. DTOS-5582 When you convert ThinOS 8.6 to 9.1.5043, the Wyse Management Suite information is unavailable and a blue screen is displayed. Restart the device. The Wyse Management Suite information is restored. DTOS-5558 In a Citrix session, an error message may be displayed when you log in and launch a desktop or a published application. There is no workaround in this release. DTOS-5454 In a Citrix session, the desktop stops responding when you disconnect or sign Sign off from the broker server. out. DTOS-5408 When you plug out a smart card or a smart card reader, the VMware Horizon Restart the device. broker is signed out but the blast session is not closed. DTOS-5343 The sign-in broker window stops responding after the device resumes from sleep mode. Force restart the thin client. DTOS-5199 If the network signal is weak and you connect to the PSK wireless connection, Click the Cancel button in the credential window is displayed. the credential window, and manually connect to the wireless connection again. DTOS-4926 When using Imprivata PIE, the FP/Proxy authentications do not work when you perform multiple FP enrollments in short time. Close the VDI session or restart the device. DTOS-5823 The name of AVD package still shows as WVD on the event log tab. There is no workaround in this release. DTOS-5814 The device cannot work with secure DHCP. Use the secure DNS record. 70 ThinOS 9.1.5067 Table 53. Known issues (continued) Issue ID Description Workaround DTOS-5813 When the smart card server is timed out and you launch a session, the select Select the store again to log in. store window is displayed. DTOS-5810 [3040]When you remove the current connected wireless SSID and add another PSK SSID with a wrong password, many low signal logs are generated. There is no workaround in this release and no impact to the functionality. DTOS-5796 When you save settings from Admin Policy Tool, a print event log Left Admin There is no workaround in this Mode is generated. release and no impact to the functionality. DTOS-5793 When you do not specify any strings in the Group Registration key box and There is no workaround in this click the Validate Key button, a message stating Checked into WMS Server release. is displayed. DTOS-5762 After you redirect a USB disk to a PIE Citrix session and exit PIE, the disk is not recognized by the local device. Connect the USB disk again. DTOS-5761 Web cam redirection with 1280x720p video resolution for a 32-bit application Disconnect the camera and does not work. reconnect it. DTOS-5740 When you maximize a seamless application on the second display with a different resolution, the application resolution remains same as the main screen. There is no workaround in this release. DTOS-5726 The client behavior is not same as the VNC settings timeout type and the timeout policy. There is no workaround in this release. DTOS-5683 The device cannot be restarted when the Idle Time and the Schedule Reboot There is no workaround in this Time are same. release. DTOS-5681 There is no prompt for clicking the Force Coredump button. There is no workaround in this release. DTOS-5665 In VDI settings, if the setting is a number, the string does not get changed. Remove the setting and add again, or add a new setting. DTOS-5640 Unable to use the keyboard and cursor when you unlock the terminal. Restart the device. DTOS-5608 The USB drive kernel connected to the device stops responding when launching a session multiple times. Remove and reconnect the smart card. DTOS-5537 Desktop Viewer or Toolbar blocks do not work. Click the session power icon, and select Disconnect. The session desktop gets disconnected. DTOS-5213 The printer class is not automatically configured for a USB printer. There is no workaround in this release. DTOS-5639 CPU utilization reaches 100 percent during a Webex Teams VDI call. There is no workaround in this release. DTOS-5617 The Teradici Cloud Access Login page keeps checking and does not give an option to add username and password. There is no workaround in this release. DTOS-5614 When you specify the printer information in a group on Wyse Management Suite, the corresponding details appear on the printer setup page of a different group. There is no workaround in this release. DTOS-5583 USB scanner or printer is not listed in system log. There is no workaround in this release. DTOS-5553 USB redirecting and mapping do not work in a Citrix session. There is no workaround in this release. DTOS-5552 C6404322: Rows cannot be removed in Admin Policy Tool after clearing and There is no workaround in this disabling printers in the printer setup window. release. ThinOS 9.1.5067 71 Table 53. Known issues (continued) Issue ID Description Workaround DTOS-5551 C6404310: Unable to add the LPD printer rows in the Admin Policy Tool. There is no workaround in this release. DTOS-5515 When you maximize the Skype video window and you move the mouse, the screen flashes. Do not set maximize mode. DTOS-5513 In a Citrix session, you cannot resolve the hostname error when the broker is There is no workaround in this set for smart card authentication only. release. DTOS-5411 DHCP option 182 (domain list) does not work with DHCP options for Wyse Management Suite. Set the domain list from Wyse Management Suite. DTOS-5405 Cursor appeared differently after you enable or disable the relative mouse in a Relaunch the PCoIP session. PCoIP session . DTOS-5359 When you play a YouTube video with BCR enabled, the BCR content blinks and a graphic-related issue is observed. Reduce the video resolution to lower than 1080p. DTOS-5356 High CPU usage is observed with Zoom call optimization. There is no workaround in this release. DTOS-5351 VPN cannot be autoreconnected when ThinOS resumes from sleep mode. Manually reconnect or restart the device. DTOS-5218 ThinOS stops responding, and the device restarts when you attempt to update the EPOS SP30 firmware. There is no workaround in this release. DTOS-5132 You cannot connect to all applications available in the auto-Connect List when Need connect these apps by the published applications are in the logged off status. manual click. DTOS-5058 The smart card cannot be detected by the device when you quickly reconnect the smart card, Plug out the smart card and wait for more than 10 seconds before plugging in the smart card again. DTOS-5000 The broker login window is displayed on top of the Admin Policy tool screen when an application is getting installed. There is no workaround in this release. DTOS-4996 The Printer Open Failed error is not displayed when you disconnect the printer and click the Test Print button. There is no workaround in this release. DTOS-8011 The thin client does not get locked automatically after leaving the thin client unattended for 10 minutes. After the thin client is checked in to the WMS server, you must change the Screen Saver Settings under Personalization > Screen Saver to make the lock terminal work. Do not use the default screen saver settings. BITS477310 When you change the monitor's USB-C prioritization setting from High Data Speed to High Resolution, a black screen is displayed with a No USB-C Signal found message. Affected displays are U3023E, U4320Q , U2520D , U2421HF, U2721DE, U2421E, U2422H, U2422HE, U2722D, U2722DE , P3222QE, U3023E, U3223E, U3222QE, U2723QE, P3222QE, and C2722DE. This issue is observed on the Wyse 5070 and Wyse 5470 Thin Client. Force restart the device. 72 ThinOS 9.1.5067 5 ThinOS 9.1.4234 Release date October 2021 Downgrading the ThinOS firmware If you are downgrading ThinOS 9.1.4234 to ThinOS 8.6, ThinOS 9.0, or ThinOS 9.1 versions that are older than 9.1.3129, you must use the Dell Wyse USB Imaging Tool to install the ThinOS 8.x or 9.x Merlin image that is posted to www.dell.com/support. Before you downgrade, ensure that you disable the secure boot option. If you want to downgrade to ThinOS 9.0, you must also clear Trusted Platform Module (TPM) or Platform Trust Technology (PTT) in BIOS. Else, ThinOS resets to factory settings after each reboot. You can downgrade from ThinOS 9.1.4234 to ThinOS 9.1.3129 using Wyse Management Suite. Firmware upgrade The following firmware upgrade scenarios are supported: ThinOS 8.6_807 > ThinOS 9.1.4234 ThinOS 9.1.3129 > ThinOS 9.1.4234 NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.4234. If you are using ThinOS 9.0, or any version of ThinOS 9.1 that is older than 9.1.3129, you must first upgrade to ThinOS 9.1.3129 before upgrading to ThinOS 9.1.4234. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Migration Guide at www.dell.com/support. For the steps to access documents, see Resources and support. Important notes In Wyse Management Suite 3.5, the device group key is case sensitive. If the existing ThinOS 8.6 device uses a group key with a different case on the previous version of Wyse Management Suite server, the client cannot check in to the Wyse Management Suite server after you upgrade the server to Wyse Management Suite 3.5 and the device to ThinOS 9.1. For more information, see the Dell Wyse Management Suite 3.5 Release Notes and Dell Wyse Management Suite 3.5 Administrator's Guide at www.dell.com/support. Installation can fail even though the image download is complete. This issue is observed when the package settings are changed in the device group before the device is checked in to Wyse Management Suite from shutdown state. There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly. If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new 9.1.4234 application package or a 9.1.4234 OS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2. If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled: When you register the thin client to Wyse Management Suite manually. When you power on the thin client from a power off state. When you change the Wyse Management Suite group. ThinOS 9.1.4234 73 When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed: Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot. A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds. If you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot. When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will: Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group. Not display any notification if the new firmware or application is downloaded in the same group. Installs the firmware or package after a reboot. ThinOS 9.1.4234 does not apply OS firmware application package and BIOS firmware in child Select group. Prerequisites for firmware upgrade Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.4234. If you upgrade to ThinOS 9.1.4234 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.4234. Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.4234 or upgrade from ThinOS 9.1.3129 to 9.1.4234, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the WOL command through Wyse Management Suite before using any real-time commands. To use the WOL command, ensure that the Wake-On-LAN (WOL) option is enabled in BIOS. Upgrade from ThinOS 8.6 to ThinOS 9.1.4234 using Wyse Management Suite If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.4234. For the latest BIOS versions, see Tested BIOS version for ThinOS 9.1.4234. The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings: Wyse Management Suite group token and server settings Static DNS Certificates IEEE802.1x wired authentication settings Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS 9.1.4234 Proxy settings NOTE: For more information about how to install the ThinOS 9.1.4234 image, see the Dell Wyse ThinOS Version 9.1.4234 Migration Guide at www.dell.com/support. Upgrade from ThinOS 9.1.3129 to ThinOS 9.1.4234 using Wyse Management Suite Prerequisites If you are using ThinOS version 9.0, upgrade to ThinOS 9.1.3129. If you are using a ThinOS 9.1 version that is older than 9.1.3129, upgrade to ThinOS 9.1.3129. The thin client must be registered to Wyse Management Suite. Download the ThinOS 9.1.4234 (DTOS_9.1.4234.pkg) firmware to upgrade. 74 ThinOS 9.1.4234 Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates. NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab. 5. Click Browse and select the ThinOS 9.1.4234 OS firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish. The thin client downloads the firmware to install and restarts. The firmware version is upgraded. Important notes for upgrading from ThinOS 9.1.3129 to ThinOS 9.1.4234 There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again. After you upgrade, if Zoom is not launching or Zoom optimization is not working in Blast or Citrix session, remove the zoom package and reinstall it. Compatibility ThinOS build details ThinOS 9.1.3129 to ThinOS 9.1.4234--DTOS_9.1.4234.pkg. ThinOS 8.6_807 to ThinOS 9.1 conversion builds: A10Q_wnos--Wyse 3040 Thin Client PA10Q_wnos--Wyse 3040 Thin Client with PCoIP X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin Client with PCoIP ThinOS application package details Cisco_Jabber_14.0.1.305989_3.pkg Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly called Cisco WebEx Teams) Citrix_Workspace_App_21.6.0.28_10.pkg EPOS_Connect_6.1.0.19549_20.pkg HID_Fingerprint_Reader_210217_10.pkg Jabra_7.2.0_10.pkg Microsoft_WVD_1.3_1229.pkg Teradici_PCoIP_21.03.1_17.pkg VMware_Horizon_2106.8.3.0.18251983_5.pkg Zoom_Citrix_5.7.6.20822_2.pkg Zoom_Horizon_5.7.6.20822_2.pkg Imprivata_PIE_7.5_1113.pkg Identity_Automation_QwickAccess_2.0.0.3_3.pkg Previous version ThinOS 9.1.3129 ThinOS 9.1.4234 75 Tested BIOS version for ThinOS 9.1.4234 Table 54. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Economy Thin Client Wyse 5070 Standard Thin Client Wyse 5070 Extended Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Mobile Thin Client BIOS version 1.2.5 1.12.0 1.12.0 1.12.0 1.9.0 1.9.0 If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS. NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded. Citrix Workspace app feature matrix Table 55. Citrix Workspace app feature matrix Feature ThinOS 9.1.4234 Citrix Workspace Citrix Virtual Apps Supported Endpoint Management UI Citrix Virtual Desktops Supported Citrix Content Collaboration N/A (Citrix Files) Citrix Access Control N/A Service Citrix Workspace Browser N/A SaaS/Webapps with SSO Not supported Citrix Mobile Apps N/A Intelligent Workspace N/A features Auto configure using DNS for Email Discovery Supported Centralized Management Settings Supported App Store Updates/Citrix N/A Auto updates Desktop Viewer/Toolbar Supported Multi-tasking Supported ThinOS 9.1.4234 limitations Citrix session prelaunch and session linger features are not supported. This is Linux binary design. There are no limitations in this release. N/A N/A N/A Not supported N/A N/A There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. 76 ThinOS 9.1.4234 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 HDX Host Core Follow Me Sessions (Workspace Control) Adaptive transport Supported Supported Session reliability Supported Auto-client Reconnect Supported Bi-directional Content N/A redirection URL redirection N/A File open in Citrix N/A Workspace app Browser content redirection Limited support Multiport ICA Supported HDX IO/Devices/Printing Multistream ICA SDWAN support Local Printing Not supported Not supported Supported Generic USB Redirection Supported HDX Integration Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight Supported N/A N/A N/A Supported ThinOS 9.1.4234 limitations There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A URL redirection has limitations in Citrix Workspace app for Linux client. It requires to launch client browser through Local app access policy (which is not supported in Linux client), to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection. Not supported. No local file explorer on ThinOS. Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+. There are no limitations in this release. Not supported Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A N/A There are no limitations in this release. ThinOS 9.1.4234 77 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 HDX Insight with NSAP VC Supported EUEM Experience Matrix Supported Session Sharing Supported HDX Multi-media Audio Playback Supported Bi-directional Audio (VoIP) Supported Webcam redirection Supported Video playback Flash redirection Microsoft Teams Optimization Supported N/A Supported Skype for business Optimization pack Cisco Jabber Unified Communications Optimization Supported Supported 78 ThinOS 9.1.4234 ThinOS 9.1.4234 limitations There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. There are no limitations in this release. Citrix Linux binary supports only x86 client. Do not hot plug headset or the camera during a meeting, or a call. Do not switch the camera during a meeting. It causes the audio and video reception to be inconsistent. Restart Microsoft Teams to resolve this issue. This is also Citrix binary issue. Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Not supported through proxy server. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 Unified Communication Zoom Cloud Meeting Optimization Supported Unified Communication Cisco Webex Teams Offloading (tVDI) Supported Unified Communication Cisco Webex Meetings Offloading (wVDI) Supported Windows Multimedia redirection UDP Audio Supported Supported (not with NetScaler Gateway) ThinOS 9.1.4234 limitations Administrator's Guide at www.dell.com/support. Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Supports Webex Teams optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. There are no limitations in this release. Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation. ThinOS 9.1.4234 79 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 HDX Graphics H.264-enhanced SuperCodec Supported Client hardware acceleration Supported 3DPro Graphics Supported External Monitor Support Supported True Multi Monitor Supported Authentication Desktop Composition redirection Location Based Services (Location available via APIdescription Federated Authentication (SAML/Azure AD) N/A N/A Supported RSA Soft Token Supported Challenge Response SMS (Radius) Supported OKTA Multi factor authentication Limited supported (only supports Radius) DUO multi factor authentication Supported Smart cards (CAC, PIV etc) Supported User Cert Auth via N/A NetScaler Gateway (via Browser Only) Proximity/Contactless Card Supported Credential insertion (For example, Fast Connect, Storebrowse) Pass Through Authentication Save credentials (onpremise and only SF) NetScaler nFactor Authentication NetScaler Full VPN Netscaler Native OTP Supported Supported N/A Not supported Not supported Supported ThinOS 9.1.4234 limitations There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. There are no limitations in this release. There are no limitations in this release. Does not support OKTA SAML authentication. There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A Not supported Not supported Does not support lock terminal when logging on 80 ThinOS 9.1.4234 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 ThinOS 9.1.4234 limitations Netscaler with web-based authentication such as OTP and Azure SAML SSO. Biometric Authentication such as Touch ID and Face ID Supported (only supports Touch ID) Only supports Touch ID. Single Sign-On to Citrix N/A N/A Files App Single Sign on to Citrix N/A N/A Mobile apps Anonymous Store Access Supported There are no limitations in this release. Netscaler + RSA Not supported Not supported Netsclaer + Client cert authentication Not supported Not supported Citrix cloud + Azure Active Not supported Directory Not supported Citrix cloud + Active Directory + Token Not supported Not supported Citrix cloud + Citrix Gateway Not supported Not supported Citrix cloud + Okta Not supported Not supported Citrix cloud + SAML 2.0 Not supported Not supported Netscaler load balance Not supported Not supported Security TLS 1.2 Supported There are no limitations in this release. TLS 1.0/1.1 Not supported ThinOS 9.1.4234 does not provide the configuration to change TLS. DTLS 1.0 Supported There are no limitations in this release. DTLS 1.2 Not supported Not supported SHA2 Cert Supported There are no limitations in this release. Smart Access Not supported Not supported Remote Access via Citrix Gateway Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Workspace for Web Access N/A ThinOS does not provide local browser. IPV6 Not supported Not supported Keyboard Enhancements Dynamic Keyboard Layout Synchronization with Windows VDA Supported There are no limitations in this release. ThinOS 9.1.4234 81 Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 Unicode Keyboard Layout Supported Mapping with Windows VDA Client IME Enhancements N/A with Windows VDA Language Bar Show/Hide N/A with Windows VDA Applications Option Key mapping for N/A server-side IME input mode on Windows VDA Dynamic Keyboard Layout Synchronization with Linux VDA Not supported Client IME Enhancements N/A with Linux VDA Language Bar support for Linux VDA Applications Not supported Keyboard sync only when a session is launched--client Setting in ThinOS Supported Server default setting in ThinOS Supported Specific keyboard in ThinOS Supported New features listed in Citrix Battery status indicator Workspace App release note (CWA2106) but not in feature matrix Service continuity (Technical Preview) (CWA2104, CWA2106) Pinning multi-monitor screen layout (CWA2103) App Protection (CWA2101, CWA2106 ) Authentication enhancement is available only in cloud deployments (CWA2012) Multiple audio (CWA2012 and CWA2010) Citrix logging (CWA2009) Supported Not supported Not supported Not supported Not supported Not supported Supported Cryptographic update (CWA2006) Transparent user interface (TUI) (CWA1912 and CWA1910) Not supported Not supported 82 ThinOS 9.1.4234 ThinOS 9.1.4234 limitations There are no limitations in this release. N/A N/A N/A Not supported N/A Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Not supported Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported Table 55. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 ThinOS VDI configuration GStreamer 1.x supportexperimental feature(CWA1912) Supported App indicator icon (CWA1910) Not supported Latest webkit support Supported (CWA1908 and CWA1906) Bloomberg audio redirection Supported (CWA1903) Bloomberg v4 keyboard selective redirection support(CWA1808) Supported Broker Setting Supported PNA button menu Supported Sign on window function Supported Workspace mode Supported Admin policy tool Supported ThinOS 9.1.4234 limitations There are no limitations in this release. Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. VMware Horizon feature matrix Table 56. VMware Horizon feature matrix Feature Broker Connectivity SSL certificate verification Disclaimer dialog UAG compatibility Shortcuts from server Pre-install shortcuts from server File type association Phone home Broker Authentication Password authentication Single sign on RSA authentication ThinOS 9.1.4234 Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.4234 83 Table 56. VMware Horizon feature matrix (continued) Feature Integrated RSA SecurID token generator Kiosk mode Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access Radius Cisco ACS Radius SMS Passcode Radius - DUO Radius Microsoft Network Policy Smart card x.509 certificate authentication (Smart Card) CAC support .Net support PIV support Desktop Operations Java support Purebred derived credentials Device Cert auth with UAG Reset Restart Log off Session Management (Blast Extreme Switch desktops & PCoIP) Multiple connections Multi-broker/multi-site redirection Universal App launch on multiple end points Auto-retry 5+ minutes ThinOS 9.1.4234 Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps 84 ThinOS 9.1.4234 Table 56. VMware Horizon feature matrix (continued) Feature Blast network recovery Time zone synchronization Client Customization Protocols Supported with VDI, RDS Hosted Desktops and Apps Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme H.264 - HW decode H.265 - HW decode Blast Codec JPEG/PNG Switch encoder BENIT Blast Extreme Adaptive Transportation RDP 8.x, 10.x PCoIP Features/Extensions Monitors/ Displays Dynamic display resizing VDI windowed mode Remote app seamless window Multiple monitor support External monitor support for mobile Display pivot for mobile ThinOS 9.1.4234 Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported ThinOS 9.1.4234 85 Table 56. VMware Horizon feature matrix (continued) Feature ThinOS 9.1.4234 Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps Maximum resolution 3840x2160 High DPI scaling Supported only with VDI DPI sync Supported with VDI, RDS Hosted Desktops and Apps Exclusive mode Not supported Multiple monitor selection Supported with VDI, RDS Hosted Desktops and Apps Input Device (Keyboard/Mouse) Language localization (EN, FR, DE, JP, KO, ES, CH) Supported with VDI, RDS Hosted Desktops and Apps Relative mouse Supported only with VDI External Mouse Support Supported with VDI, RDS Hosted Desktops and Apps Local buffer text input box Not supported Keyboard Mapping Supported with VDI, RDS Hosted Desktops and Apps International Keyboard Support Supported with VDI, RDS Hosted Desktops and Apps Input Method local/remote switching Not supported IME Sync Supported with VDI, RDS Hosted Desktops and Apps Clipboard Services Clipboard Text Supported with VDI, RDS Hosted Desktops and Apps Clipboard Graphics Not supported Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps Drag and Drop Text Not supported Drag and Drop Image Not supported Drag and Drop File/Folder Not supported Connection Management IPv6 only network support Supported with VDI, RDS Hosted Desktops and Apps PCoIP IP roaming Supported with VDI, RDS Hosted Desktops and Apps Optimized Device Redirection Serial (COM) Port Redirection Supported with VDI, RDS Hosted Desktops and Apps Client Drive Redirection/File Transfer Not supported Scanner (TWAIN/WIA) Redirection Supported with VDI, RDS Hosted Desktops and Apps x.509 Certificate (Smart Card/ Derived Credentials) Supported with VDI, RDS Hosted Desktops and Apps Gyro Sensor Redirection Not supported 86 ThinOS 9.1.4234 Table 56. VMware Horizon feature matrix (continued) Feature Real-Time Audio-Video Audio in (input) Video in (input) USB Redirection Multiple webcams Multiple speakers USB redirection Policy: ConnectUSBOnInsert Policy: ConnectUSBOnStartup Connect/Disconnect UI USB device filtering (client side) Isochronous Device Support Split device support Bloomberg Keyboard compatibility Unified Communications Smartphone sync Skype for business Zoom Cloud Meetings Cisco Jabber Softphone Cisco WebEx Teams Cisco WebEx Meetings Microsoft Teams RTAV Microsoft Teams offload Multimedia Support Multimedia Redirection (MMR) Graphics HTML5 Redirection Directshow Redirection URL content redirection Browser content redirection vDGA vSGA NVIDIA GRID VGPU ThinOS 9.1.4234 Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.4234 87 Table 56. VMware Horizon feature matrix (continued) Feature Intel vDGA AMD vGPU Mobile Support Client-side soft keyboard Client-side soft touchpad Full Screen Trackpad Gesture Support Multi-touch Redirection Presentation Mode Unity Touch Printing VMware Integrated Printing Location Based Printing Security Native Driver Support FIPS-140-2 Mode Support Imprivata Integration Opswat agent Opswat on-demand agent TLS 1.1/1.2 Session Collaboration Session Collaboration Read-only Collaboration Update Other Update notifications App Store update Smart Policies from DEM Access to Linux Desktop - Blast Protocol Only Workspace ONE mode Nested - basic connection ThinOS 9.1.4234 Supported only with VDI Supported only with VDI Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com. 88 ThinOS 9.1.4234 Windows Virtual Desktop and RDP feature comparison matrix Table 57. Windows Virtual Desktop and RDP feature comparison matrix Category Supported Features ThinOS 9.1.4234 Service Direct connection to Desktop via RDP Supported Microsoft Remote Desktop Services broker (Local) Supported Windows Virtual Desktop (Azure) Supported Session Desktop Supported Remote App (Integrated) Not supported Remote App (Immersive ) Supported Input Keyboard Supported Mouse Supported Single touch Supported Multi-touch Not supported Audio Visual Audio in Supported Audio out Supported Storage Folder/Drive Redirection Supported Clipboard Clipboard (text) Supported Clipboard (object) Supported Clipboard (file) Not supported Redirections Printer Supported Serial Port Not supported SmartCard Not supported USB (General) Not supported Session Experience Dynamic Resolution Supported Start Command Supported Desktop Experience Not supported Desktop Scale Factor Supported Multi-Monitor (All) Supported Restricted full screen session Supported Keyboard Layout Mapping Not supported Time Zone Mapping Supported RemoteFX Not supported Video/Audio/Online playback Supported Compression Supported Optimize for low speed link Supported Graphics (CODECs) H.264 Support Supported H.264 AVC-444 Not supported TSMM (MMR) Not supported ThinOS 9.1.4234 89 Table 57. Windows Virtual Desktop and RDP feature comparison matrix (continued) Category Supported Features ThinOS 9.1.4234 VOR Not supported Authentication TS Gateway Supported Supported - TSGW II Not supported - TSGW III Not supported - TSGW WebSocket Not supported - TSGW + UDP Not supported NLA Supported SmartCard Not supported Imprivata Supported New and enhanced features Citrix Workspace app updates Browser content redirection (BCR) enhancements--BCR with Chromium Embedded Framework (CEF) is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+. Zoom optimization enhancements--Added the HTTP proxy support for anonymous authentication in Zoom optimization. Configure HTTP Proxy server and Proxy Application List as ZOOM in Admin Policy Tool or Wyse Management Suite to make Zoom optimization function through the proxy server. The following are the Zoom limitations: HTTPS proxy server is not supported for Zoom optimization in ThinOS. HTTP proxy server with nonanonymous authentication is not supported in ThinOS. NetScaler/ADC enhancements--Added NetScaler/ADC Authentication Method. Dell Technologies recommends that you configure the NetScaler/ADC Authentication Method with RSA+LDAP either from the Wyse Management Suite policy or the Admin Policy tool for users who want to use Citrix ADC authentication methods, such as RSA+LDAP with MFA. This setting is supported from Wyse Management Suite 3.5 and later versions. For more information, see the Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support. VMware Horizon Blast updates Smartphone sync You can sync your iPhone or Android smartphone into a Blast session. NOTE: Among the Android smartphones, only Huawei phones are tested. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Bloomberg keyboard STB 100 mapping You can connect the keyboard using either single or dual USB cables. No setting changes or redirection is required. All the function keys work without any redirection. For steps to disable redirection, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. High Efficiency Video Coding (HEVC) or H.265 In ThinOS 9.1.4234, VMware Blast Extreme supports High Efficiency Video Coding (HEVC). HEVC is also known as H.265. This feature is disabled by default. To use this feature, select the Allow High Efficiency Video Decoding (HEVC) check box from 90 ThinOS 9.1.4234 Connection Manager > Global Connection Settings > Horizon. You can go to the VMware Horizon Performance tracker and see Encoder Name to verify whether HEVC is working. If the name contains HEVC, the feature is working. HEVC in Blast Extreme requires both the ESXi hosts that support the virtual desktops, and RDSH servers to have NVIDIA Tesla or newer graphics cards to offload the encoding. HEVC does not work with only ESXi CPU encoding. If there are no supported graphics cards present, the H.264 or JPEG/PNG encoding is used. For more information, see the VMware Blast Extreme Optimization Guide at techzone.vmware.com. NOTE: HEVC requires hardware support including the graphics card, on both the client and the agent side. If either the client or the agent cannot support HEVC, the session falls back to H.264. Limitations If you launch a session that has been launched from another device, the HEVC feature does not work. The server uses H.264 in this scenario. To use HEVC, sign off other sessions before connecting to the session from the ThinOS client. You must upgrade Wyse Management Suite to version 3.5 or later to support the HEVC feature. Microsoft Teams optimization VMware Horizon 2106 for the client side includes Microsoft Teams media optimization by default. Media optimization for Microsoft Teams that is installed by default in Horizon Agent, is controlled by a group policy object (GPO). GPO is not enabled by default. You can enable the optimization by using a Group Policy Editor. For the steps on enabling the optimization using a Group Policy Editor, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. NOTE: Install the Horizon Agent before you install Microsoft Teams. To check whether Microsoft Teams is launched in optimized mode, click the three dots next to your profile picture, and go to About > Version. A banner that says VMware Media Optimized is displayed, indicating that Microsoft Teams has launched in optimized mode. Alternatively, you can click the three dots next to your profile picture, and go to Settings > Devices > Audio devices. . Check whether the local headset names are displayed in the Speakers and Microphone drop-down lists, instead of Virtual DevTap or VDI. NOTE: This feature is not supported on Wyse 3040 Thin Client. Microsoft Teams optimization feature matrix Table 58. Microsoft Teams optimization feature matrix Scenario ThinOS 9.1.4234 Long audio call Supported Call--Make an audio call Supported Call--Answer an audio call Supported Call--Make a video call Supported Call--Answer a video call Supported Call--Turn the camera on or off Supported Call--Enter or exit full screen Supported Call--Hold or resume a call Supported Call--End call Supported Call--Mute or unmute audio Supported Call--Transfer Supported Call--Consult then transfer Supported Call--Keypad Not tested Call--Start or stop recording Supported--You can use this feature in group calls and meetings. ThinOS 9.1.4234 91 Table 58. Microsoft Teams optimization feature matrix (continued) Scenario ThinOS 9.1.4234 Call--Turn off or turn on incoming video Supported Call--Group video call Supported Call--Group audio call Supported Call--Invite someone during a call Supported Meeting Supported Share screen--Desktop Supported Share screen--PowerPoint Supported Chat Supported Audio or video call in VDI server desktop Supported Audio or video call in published Microsoft Teams application Not tested Devices--Plug in or disconnect the headset Supported--Dell Technologies recommends to not plug in or disconnect headsets during a call. Devices--Switch headset Supported--Dell Technologies recommends to not switch headsets during a call. Devices--Plug in or disconnect the camera Supported--Dell Technologies recommends to not plug in or disconnect camera during a call. Devices--Switch camera Supported--Dell Technologies recommends to not switch the camera during a call. Headset buttons--Answer/Mute/End Call Not supported Microsoft Teams optimization limitations and known issues Depending on your network bandwidth latency, the audio quality may fluctuate. To avoid this issue, ensure that your network bandwidth is adequate for audio or video call. Dell Technologies recommends 200 KBps or higher network speed for a single client. Audio is still played through the first headset when you switch to the second headset during the call. This issue is observed when you have installed the JVDI package on the thin client. Workaround is that if you are using Microsoft Teams (or Zoom), do not install the Cisco JVDI package. This issue is due to Cisco limitation. When using a headset, you cannot answer or end the call through headset buttons. This issue is due to a limitation of Microsoft Teams. Sharing screen when Microsoft Teams is published as an application is not supported. This issue is due to a limitation of VMware Horizon. There maybe inconsistency on how the video is displayed during video calls. The issue fixes by itself after 5 minutes. Microsoft Teams optimization is not supported through proxy. Audio may be inconsistent during video calls. Try the following: Sometimes audio is distorted during a call. Workaround is to change the headset. Sometimes there can be network issues. Ensure that your network bandwidth is adequate for audio and video calls. Dell Technologies recommends 200 KBps or higher network speed for a single client. Zoom optimization enhancements Added the HTTP proxy support for anonymous authentication in Zoom optimization. Configure HTTP Proxy server and Proxy Application List as ZOOM in Admin Policy Tool or Wyse Management Suite to make Zoom optimization function through the proxy server. The following are the Zoom limitations: HTTPS proxy server is not supported for Zoom optimization in ThinOS. HTTP proxy server with nonanonymous authentication is not supported in ThinOS. 92 ThinOS 9.1.4234 Teradici PCoIP update Updated the Teradici PCoIP package version to 21.03.1_17. No new features are added. Windows Virtual Desktop update RDP session supports LPT, LPD and SMB printers from Windows Virtual Desktop version 1.3_1229. RDP protocol supports standard printers. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Unified Communications optimization packages update Updated Cisco Webex VDI to version 41.6.1.19187_1. Updated Cisco Jabber to version 14.0.1.305989_3. Updated Zoom to version 5.7.6.20822_2. NOTE: For known issues on Wyse 3040 Thin Clients while using Unified Communications optimization packages, see the Citrix Unified Communications support on Wyse 3040 Thin Clients section in Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support. Authentication updates Identity automation updates Identity Automation QwickAccess package is updated to 2.0.0.3. The following are the enhancements: Identity Automation QwickAccess supports Citrix Broker agent and supports user binding card in same domain with Citrix Broker agent. Users in different domains are not supported and not recommended. API key is treated as password in Wyse Management Suite policy settings, Admin Policy Tool, and ThinOS local user interface. It is not displayed in plain text. Identity Automation QwickAccess is verified based on Identity server version 1.6.0.1. PIN reset is removed in this release. Identity Automation feature matrix Table 59. Identity Automation feature matrix Identity Automation Feature ThinOS 9.1.4234 Broker Type Authenticate to Citrix Virtual Apps and Desktops Supported Authenticate to VMware Horizon broker Not supported Authenticate to Microsoft Remote Desktop Services Not supported Proxy Card New card enroll Supported Authenticate with proximity card and password Supported Authenticate with proximity card and PIN Supported Authenticate with password Supported SSPR Seamless change password support Not supported Self-service password reset Not supported ThinOS 9.1.4234 93 Table 59. Identity Automation feature matrix (continued) Identity Automation Feature ThinOS 9.1.4234 Self-service PIN reset Not supported Lock/Unlock Lock/Unlock the terminal by tapping a proximity card Supported Convenient tap-over functionality Supported IA server settings Settings for authenticate card frequency Supported Settings for authenticate card method (PIN or password) Supported Settings for incorrect PIN time Supported Settings for PIN length requirement Supported Settings for PIN reset Not supported Imprivata PIE limitation Third-party self-service password reset function is not supported in this release. ThinOS updates Secure Boot--If Secure Boot is disabled, and the BIOS password is set as the default value or if there is no BIOS password, the prompt window to reboot the system and enable Secure Boot is not displayed from this release onwards. Secure Boot is enabled after the next reboot. Net iD smart card firmware--Updated the Net iD smart card firmware version to 6.8.3.21. From ThinOS 9.1.4234 onwards, you can enable or disable IPv6 from Advanced > Network Configuration > Common Settings > Enable IPv6 in Wyse Management Suite policy settings or the Admin Policy Tool. IPv6 is enabled by default for both wired and wireless networks. The window that is displayed when you change a group in Wyse Management Suite is changed. The window that is displayed when you update packages and the operating system firmware is changed. The HTTP/HTTPS proxy default port is changed from 808 to 8080. For more information about the updates, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/ support. Display audio limitations Display audio using converter is not supported on all platforms. Wyse 5070 Thin Client--Only DP1 and DP2 ports support display audio. Wyse 5470 Thin Client--When two monitors that support display audio are connected to Dell WD19 docking station, the HDMI/DP audio option disappears if you remove one of the monitors. Wyse 3040 Thin Client Setting the display resolution higher than 1920x1080 results in a black screen. By default the display audio is disabled. You must enable the display audio in Wyse Management Suite and reboot the client. Display audio does not update real time. If you change the monitor or the DP port, you must reboot the client to update the display audio option. Wyse 3040 Thin Client supports only one display audio. If one DP port is working with display audio, then the other DP port does not work with display audio. 94 ThinOS 9.1.4234 Updates to Admin Policy Tool and Wyse Management Suite policy settings VNCD Server--Added input validation for the VNCD Server field in Services > VNC Service. You can only enter values in the format of IP addresses. Disable Shutdown--Added Disable Shutdown option in Login Experience > Login Settings. This option disables the Shutdown option in the ThinOS Shutdown window, and also disables the physical shutdown button on the thin client. Reboot on monitor connection--Changed the default value of Reboot on monitor connection option under Enable ProveID Embedded Mode in Login Experience > 3rd Party Authentication > Imprivata to disabled. API Key--Changed the API Key field option in Login Experience > Login Settings > Identity Automation > Identity Automation to password type to hide the input values. Enable IPv6--Added the option Enable IPv6 in Network Configuration > Common Settings to enable or disable IPv6. Scheduled Reboot and Shutdown Settings--Added time format validation for the following fields under System Settings > Scheduled Reboot Settings and Scheduled Shutdown Settings: Scheduled Reboot Settings > Scheduled Reboot Time Scheduled Reboot Settings > Reboot after Idle Time Scheduled Shutdown Settings > Scheduled Shutdown Time Scheduled Shutdown Settings > Shutdown after Idle Time NOTE: If you change the time zone on the local client, the Scheduled Reboot settings and Scheduled Shutdown settings takes effect only after a reboot. Granular Control of Peripherals--Added Granular Control of Peripherals in Privacy & Security > Account Privileges to make the selected tabs visible in the Peripherals window. To see this option, you must set the privilege level as Customize and enable Peripherals. NOTE: If no tabs are selected, all tabs will be visible in the Peripherals window by default. DHCP--Updated the DHCP option in Privacy & Security > Account Privileges. The setting is enabled by default. To see this option, you must set the privilege level as Customize and enable Network Setup. Allow High Efficiency Video Decoding--Added Allow High Efficiency Video Decoding option in Session Settings > Blast Session Settings to enable or disable High Efficiency Video Decoding for Blast. On Desktop--Moved On Desktop option from Session Settings > Citrix Session Settings to Session Settings > Global Session Settings. For more information about the updates, see the Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support. Tested environments matrix The following tables display the testing environment for the respective attributes: Table 60. Tested environment--General components Component Version Wyse Management Suite (cloud and on-premises) 3.5/3.3.1 Imprivata OneSign 7.5.000.9 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions Table 61. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested ThinOS 9.1.4234 95 Table 62. Tested environment--VMware Horizon VMware Windows 10 Windows Server 2012 R2 Windows Server 2016 VMware Horizon Tested 7.12 Not tested Tested VMware Horizon Tested 2103 Not applicable Tested VMware Horizon Tested 2106 Not applicable Tested Windows Server 2019 Tested Windows Server Windows Server 2016 APPs 2019 APPs Tested Tested Tested Tested Tested Tested Tested Tested Table 63. Test environment--Microsoft RDP Microsoft RDP Windows Windows 7 10 Remote Desktop Services 2016 Remote Desktop Services 2019 Tested Tested Not tested Tested Windows Server 2008 R2 Not tested Windows Server 2012 R2 Not tested Windows Windows APPs Server 2016 Server 2019 Tested Not tested Tested Not tested Not tested Not tested Tested Tested Table 64. Test environment--WVD Windows Virtual Desktop Windows Windows 7 10 2019 (MS-Prod) 2020 (ARMv2) Not tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Not tested Not tested Tested Not tested Not tested Not tested Not tested Tested Table 65. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 2.9.300 2.9.300 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 66. Tested environment--Skype for Business VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 7.12 VMware Horizon 2103 Windows 10 5.4, 8.2 Windows 5.4, 8.2 server 2016 7.12, 8.2 7.12, 8.2 Windows Not tested server 2019 Not tested Skype for Business client Skype for Business 2016 Skype for Business 2016 Not tested Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested 96 ThinOS 9.1.4234 Table 67. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.1 JVDI agent 14.0.1 Jabber software 14.0.1 Table 68. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2103 Windows 10 14.0.1 Windows server 2016 14.0.1 Windows server 2019 Not tested JVDI agent 14.0.1 14.0.1 Not tested Jabber software 14.0.1 14.0.1 Not tested Table 69. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.7.6.20822 Zoom software 5.7.6.20822 Table 70. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 Windows 10 VMware Horizon 2103 Windows server 2016 Windows server 2019 Zoom package 5.7.6.20822 5.7.6.20822 Not tested Table 71. Tested environment--Cisco Webex Teams Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 41.6.1.19187 Zoom software 5.7.6.20822 5.7.6.20822 Not tested Webex Teams software 41.6.1.19162 Table 72. Tested environment--Cisco Webex Teams VMware VDI Operating system Webex Teams VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 41.6.1.19187 41.6.1.19187 Windows server 2019 Not tested Webex Teams software 41.6.0.19162 41.6.0.19162 Not tested Table 73. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 41.6.1.10.2 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.6 to 41.10. ThinOS 9.1.4234 97 Supported peripherals NOTE: The supported peripherals are not limited to the peripherals devices listed in this section. Table 74. Supported peripherals Product Category Peripherals Adapters and cables C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084 Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087 Dell Adapter - DisplayPort to VGA - DANBNBC084 Dell Adapter - HDMI to DVI - DAUARBN004 Dell Adapter - HDMI to VGA - DAUBNBC084 Dell Adapter - USB-C to DisplayPort - DBQANBC067 Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter Dell Adapter - USB-C to HDMI - DBQAUBC064 Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070 Dell Adapter - USB-C to VGA - DBQBNBC064 StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232 Trendnet USB to Serial Converter RS-232 Audio devices Dell 2.0 Speaker System - AE215 Dell Pro Stereo Headset - Skype for Business - UC350 Dell Pro Stereo Headset - UC150 - Skype for Business Dell Professional Sound Bar (AE515M) Dell USB Sound Bar (AC511M) Dell Wired 2.1 Speaker System - AE415 Jabra BIZ 2400 Duo USB MS Jabra EVOLVE UC VOICE 750 Jabra Engage 65 Stereo Headset Jabra Evolve 65 MS Stereo - Headset Jabra Evolve 75 Jabra GN2000 Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185 Jabra Pro 9450 Jabra Speak 510 MS Bluetooth Jabra UC SUPREME MS Bluetooth (link 360) LFH3610/00 Speechmike Premium--Only supports redirect Logitech S-150 Logitech h150 - analog Nuance PowerMic II--supports to redirect whole device PHILIPS - analog 98 ThinOS 9.1.4234 Table 74. Supported peripherals (continued) Product Category Peripherals POLYCOM Deskphone CX300 Plantronics AB J7 PLT Plantronics BLACKWIRE C710, Bluetooth Plantronics Blackwire 5220 Series Plantronics Blackwire C5210 Plantronics Calisto P820-M Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0 Plantronics Voyager 6200 UC Plantronics Voyager Focus UC B825-M headset for Microsoft Lync SENNHEISER D 10 USB ML-US Wireless DECT Headset SENNHEISER SC 40 USB MS SENNHEISER SC 660 USB ML SENNHEISER SDW 5 BS-EU SENNHEISER SP 10 ML Speakerphone for Lync SENNHEISER USB SC230 Camera Jabra PanaCast 4K Webcam Logitech BRIO 4K Webcam Logitech C910 HD Pro Webcam Logitech C920 HD Pro Webcam Logitech C922 Pro Stream Webcam Logitech C925e Webcam Logitech C930e HD Webcam Logitech HD Webcam C525 Microsoft LifeCam HD-3000 Poly EagleEye Mini webcam Displays C2422HE C2722DE C3422WE E1916H E1920H E2016H E2016Hv--China only E2020H E2216H E2216Hv--China only E2218HN ThinOS 9.1.4234 99 Table 74. Supported peripherals (continued) Product Category Peripherals E2220H E2318H E2318HN E2417H E2420H E2420HS E2720H E2720HS MR2416 P1917S P2016 P2017H P2018H P2217 P2217H P2219H P2219HC P2317H P2319H P2415Q (3840 x 2160) P2417H P2418D P2418HT P2418HZ P2419H P2419HC P2421D P2421DC P2715Q (3840 x 2160) P2719H (1920 x 1080) P2719HC P2720D P2720DC P3418HW P4317Q S2719HS (1920 x 1080) S2817Q (3840x2160) 100 ThinOS 9.1.4234 Table 74. Supported peripherals (continued) Product Category Peripherals U2415 U2419H U2419HC U2421HE U2518D U2520D U2713HM (2560 x 1440) U2718Q (4K) (3840 x 2160) U2719D (1920 x 1080) U2719DC U2720Q U2721DE U3219Q (3840 x 2160) U3419W (3440 x 1440) U4320Q U4919DW Docking station Dell Dock - WD19-C Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported Fingerprint readers HID EikonTouch 4300 Fingerprint Reader HID EikonTouch M211 Fingerprint Reader HID EikonTouch TC510 Fingerprint Reader HID EikonTouch TC710 Fingerprint Reader HID EikonTouch V311 Fingerprint Reader Imprivata HDW-IMP-1C KSI-1700-SX Keyboard Hands-Free Authentication (HFA) BLED112HDW-IMP-IIUR--BLEdongle Input devices (Keyboard Bloomberg Keyboard STB 100 and Mouse) Dell Keyboard KB212-B Dell Keyboard KB216p Dell Laser Scroll USB 6-Buttons Silver and Black Mouse Dell Laser Wired Mouse - MS3220 Dell Mobile Pro Wireless Mice - MS5120W Dell Mobile Wireless Mouse - MS3320W Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W Dell Multi-Device Wireless Mouse - MS5320W Dell Optical Wireless Mouse - WM122 Dell Optical Wireless Mouse - WM123 ThinOS 9.1.4234 101 Table 74. Supported peripherals (continued) Product Category Peripherals Dell Premier Wireless Mouse - WM527 Dell USB Wired Keyboard - KB216 Dell USB Wired Optical Mouse - MS116 Dell Wireless Keyboard and Mouse - KM636 Dell Wireless Keyboard/mouse KM632 Dell Wireless Mouse - WM126 - black Dell Wireless Mouse - WM326 Dell wireless Keyboard/mouse KM714 Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white Microsoft Arc Touch Mouse 1428 Microsoft Ergonomic Keyboard Rapoo E6100, bluetooth Seal Shield Medical Grade Optical Mouse Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white SpaceMouse Pro SpaceNavigator 3D Space Mouse Networking Add On 1000 Base-T SFP transceiver--RJ-45 Others Intuos Pro Wacom Printers Brother DCP-7190DW--works on ICA only and not Blast Dell B1165nfw Mono Multifunction Printer Dell B1265dnf Multifunction Laser Printer Dell B2360d Laser Printer Dell B2360dn Laser Printer Dell Color Multifunction Printer - E525w Dell Color Printer- C2660dn Dell Multifunction Printer - E515dn HP Color LaserJet CM1312MFP--tested on Blast HP LaserJet P2055d HP M403D-- works on ICA only and not Blast Lexmark X864de- tested on LPD only Proximity card readers Imprivata HDW-IMP-60 Imprivata HDW-IMP-75 KSI-1700-SX Keyboard OMNIKEY 5025CL OMNIKEY 5321 V2 OMNIKEY 5321 V2 CL SAM 102 ThinOS 9.1.4234 Table 74. Supported peripherals (continued) Product Category Peripherals OMNIKEY 5325 CL OMNIKEY 5326 DFR RFIDeas RDR-6082AKU Smart card readers CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU- Cherry SmartTerminal SMART Card Reader - ST-1044U Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0 Cherry keyboard KC 1000 SC with smart card Cherry keyboard RS 6600 with smart card Cherry keyboard RS 6700 with smart card Dell Keyboard SK-3205 with Smartcard reader Dell keyboard KB813 with Smartcard reader Dell keyboard KB813t with Smartcard reader GemPC Twin Gemalto IDBridge CT710 HID OMNIKEY 5125 HID OMNIKEY 5421 IDBridge CT31 PIV OMNIKEY HID 3021 OMNIKEY OK CardMan3121 SmartOS powered SCR3310 SmartOS powered SCR335 Sun microsystem SCR 3311 Storage Bano type-c 16B Dell External Tray Load ODD (Agate)--DVD Writer Dell Portable SSD, USB-C 250 GB Kingston DT microDuo 3C 32 GB Kingston DTM30 32 GB Kingston DataTraveler G3 8 GB Samsung portable DVD Writer SE-208 SanDisk Cruzer 16 GB SanDisk Cruzer 8 GB SanDisk USB 3.1 and Type-C 16 GB SanDisk Ultra Fit 32 GB Teradici remote cards Teradici host card 2220 Teradici host card 2240 ThinOS 9.1.4234 103 Supported smart cards Table 75. Supported smart cards Smart Card information Driver from the ThinOS event log ActivIdentity V1 ActivClient 7.1 ActivIdentity V1 ActivClient 7.1 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity crescendo card ID Prime MD v 4.0.2 ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0 ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1 ID Prime MD v 4.3.5 ID Prime MD v 4.4.2 Etoken Java (aladdin) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) SafeNet High Assurance Applets Card A.E.T. Europe B.V. ActiveClient 7.2 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 SafeNet High Assurance Client 2.12 SafeSign-IdentityClient-3.0.76 Provider (CSP) Card type ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider SafeNet Smart Card Key Storage Provider SafeSign Standard Cryptographic Service Provider Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 104 ThinOS 9.1.4234 Table 75. Supported smart cards (continued) Smart Card information Driver from the ThinOS event log A.E.T. Europe B.V. SafeSign-IdentityClient-3.0.76 PIV (Yubico) (black USB drive) YubiKey PIV Manager PIV (Yubico Neo ) (black USB drive) Yubikey Manager v 1.1.4 cv cryptovision gmbh (c) v1.0ns cv_act_scinterface_6.1.6 N/A (Buypass BeIDu) Net iD 6.8.3.21, 2.0.48 N/A (GEMALTO IDPrime SIS) Net iD 6.8.3.21, 2.0.48 Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0 Rutoken 2151 Rutoken Drivers 4.6.3.0 Provider (CSP) SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP Net iD - CSP Net iD - CSP Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0 Card type Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151) Fixed issues Table 76. Fixed issues Issue ID DTOS-4911 DTOS-4743 DTOS-4687 DTOS-4514 DTOS-4481 DTOS-4409 DTOS-4403 DTOS-4375 DTOS-4362 DTOS-4358 DTOS-4352 DTOS-4326 DTOS-4314 DTOS-4313 Description Camera is not detected when installed with Zoom VDI Client app on virtual desktop. The issue is observed on Wyse 5470 All-in-One Thin Client with ThinOS 9.1.3192--CIPS-23520. Double entry of the device in the Wyse Management Suite group list drop-down-- CIPS-23147. RDP uses a TS Gateway after the TS gateway is disabled in the Wyse Management Suite. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.3112--CIPS-23471. Pressing Enter unlocks the VDI session, after you lock the terminal. The issue is observed on Wyse 5470 Thin Client with ThinOS 9.1.3112--CIPS-22939. It takes 10 seconds or more to authenticate using smartcards. The issue is observed on Wyse 5070 Thin Client--CIPS-23343. Omni Key 3021 card reader does not redirect to VMware session on ThinOS 9.x-- CIPS-23202. Unable to log in to Horizon with UAG. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.3112--CIPS-23210. OmniKey 3121 smart card reader fails to redirect in View Blast and PCoIP sessions-- CIPS-23203. No pin prompt for smart cards after firmware update--CIPS-23076. Case 112855083. Fails to launch Citrix application when RSA (2FA) is included--CIPS-23247. Smart card login does not work on ThinOS 9.1.3112--CIPS-23043. Wyse 5470 Thin Client crashes when connected to home broadband routers--CIPS-23148. Horizon View fails to log in when the user password contains special characters ", <, or >--CIPS-23125. Unable to log in to Horizon when password contains the special character >. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.3112--CIPS-23138. ThinOS 9.1.4234 105 Table 76. Fixed issues (continued) Issue ID Description DTOS-4310 Jabber microphone does not work consistently--CIPS-23105. DTOS-4209 $TN does not translate the terminal name when it is defined in the RDP Direct Connection username field in Wyse management Suite--CIPS-23016, Case 118991265. DTOS-4139 Some keys do not work when you use a Japanese keyboard with PCoIP--CIPS-22956. DTOS-4006 Unable to authenticate when connecting internally with no UAG using smart card. The issue is observed on Wyse 5470 Thin Client with ThinOS 9.1.3112--CIPS-22826. DTOS-3979 An error occurs when configuring 2 broker URLs. Failover setting does not work in ThinOS 9.x--CIPS-22680. DTOS-3954 On ThinOS 9.1.3112, after the Wyse authentication, the storefront portal is not on the main screen, but split into 2 screens--CIPS-22806. DTOS-3953 Inconsistent display and slow cursor movement is observed on monitors that are connected to external graphics cards. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.3112--CIPS-22805. DTOS-3950 Amazon Web Services session drops unexpectedly while usingMicrosoft Office apps-- CIPS-22418. DTOS-3909/DTOS-3530 SCEP auto enrollment does not work in ThinOS 9.x--CIPS-22725, CIPS-21937. DTOS-3890 Idle Timeout does not work in PCoIP and Blast sessions when the value is set to 0. The issue is observed in ThinOS 9.1.2101. DTOS-3748 Unable to launch PCoIP desktops in ThinOS 9.1.2101--CIPS-21360. DTOS-3506 Unable to authenticate and log in to HealthCast, using Qwikaccess. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101--CIPS-22323. DTOS-3482 VNC fails to connect if the device is idle for too long. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-22070. DTOS-3466 Elo Touch Solution 10,1" 1002L does not work with ThinOS 9.1.2101. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-22302. DTOS-3441 There is a 30-60 seconds delay while connecting a Bluetooth mouse to ThinOS-- CIPS-22239. DTOS-3381 Key commands do not work as expected in a Windows Virtual Desktop RDS session. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-21920. DTOS-3359 Citrix broker failover does not work as expected in ThinOS 9--CIPS-22156. DTOS-3326 SIPR tokens stopped working after upgrading to ThinOS 9.1.2101--CIPS-22144. DTOS-3325 Graphics issue is observed on a Dell E2020H monitor that is connected to a DP1 port. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101--CIPS-22165. DTOS-3292 Ingenico Lane 3000 has redirection issues in VMware session. The issue is observed in ThinOS 9.1.2101--VMware #SR21233499906, CIPS-22123. DTOS-3286 Ingenico card reader does not redirect in VMware View session--CIPS-21751. DTOS-3242 Disable Terminal Shutdown option is not available in ThinOS 9--CIPS-22024. DTOS-3241 On Desktop is missing from Global Session Settings for ThinOS 9. The option is available as Display on Desktop in Wyse Management Suite when configuring ThinOS 8.6 devices. DTOS-3207 The option to disable lock and shutdown for users is not available--CIPS-21755. DTOS-3175 Imprivata 2FA authentication issues are observed on devices that run ThinOS 9.1.2101-- CIPS-21819. DTOS-2995 Password input issue on Citrix session. Sometimes, when a correct password is entered after entering a wrong password, the device fails to log in--CIPS-21740. 106 ThinOS 9.1.4234 Table 76. Fixed issues (continued) Issue ID Description DTOS-2891 Smart card authentication fails on SIPR network but works on NIPR network. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-21612. DTOS-2772 Client loses connection on wireless roaming. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101. DTOS-2739 Updating the BIOS to version 1.2.5 on Wyse 3040 Thin Client can sometimes cause an error that states Fatal Error: System is tampered, and will be restored--CIPS-21185. DTOS-2242 Granular control of peripherals is not available in 9.1. DTOS-1985 Wyse 3040 Thin Client reboots when you touch the screen. The issue is observed on Faytech touch displays--CIPS-20280. DTOS-1696 Letters ¥ and \ cannot be used on Japanese keyboard layout. Known issues Table 77. Known issues Issue ID Description Workaround DTOS-4898 The Bluetooth mouse name is not displayed properly in the There is no workaround in this release. Bluetooth scan window. DTOS-4893 Enable LPD service for the printer option does not work There is no workaround in this release. on ThinOS 9.1.4234 but works on ThinOS 8.x. DTOS-4884 Some application icons are not displayed on the desktop when logged into classic mode using VPN. Use connection manager to get the full application list. DTOS-4804 The selected default printer in the local client does not take There is no workaround in this release. effect in a broker connection. DTOS-4740 Pid information is not captured in the event log when you disconnect an HID 4500 device. There is no impact on the functionality. DTOS-4713 The RDP connection waiting prompt box overlaps the window to enter credentials. There is no workaround in this release. DTOS-4696 Default Printer drop-down list value is Unselected in the Admin Policy Tool. The issue is observed on Wyse 5070 Thin Client. There is no workaround in this release. DTOS-4683 An incorrect tip is displayed when you click the Picture Shown Time field under Advanced > Personalization > Screen Saver > Screen Saver Type > Showing Pictures in Admin Policy Tool or the Wyse Management Suite Policy settings. There is no workaround in this release. DTOS-4654 USB headset and Bluetooth headset names are displayed as There is no workaround in this release. same under Peripherals > Audio. DTOS-4554 When you connect a monitor to the client using a Type-C to There is no workaround in this release. HDMI connector, the monitor displays a black screen. The issue is observed on Wyse 5470 Thin Client. DTOS-4505 A blue screen is displayed for more than 15 seconds after restarting the device from PIE login window. The issue is observed on Wyse 5470 All-in-One Thin Client with PIE version 7.5. There is no workaround in this release. DTOS-4479 The PCoIP session is displayed on the system tray for a while after you sign out from account successfully. There is no workaround in this release. ThinOS 9.1.4234 107 Table 77. Known issues (continued) Issue ID Description Workaround The issue is observed on Horizon Broker server version 10.151.135.22. DTOS-4349 It takes approximately 2 minutes to start printing when you There is no workaround in this release. click the Test Print button. The issue is observed on Wyse 5070 Thin Client. DTOS-4340 After you enable customized login from Advanced > Broker Settings > Amazon WorkSpaces Settings, if you press ESC button twice when you start the broker sign-on window, only Amazon WorkSpaces logo is displayed on the customized login page. Username and password text fields are not displayed. There is no workaround in this release. DTOS-4319 Cursor disappears after you enable or disable the relative mouse option in PCoIP session. There is no workaround in this release. DTOS-4191 When you export Citrix logs to a USB drive, the name of the There is no impact on the functionality. Citrix log file is citrixlog.zip. DTOS-4188 The Test Print button must be clicked multiple times for the serial printer to print the results. The issue is observed on Wyse 5070 Thin Client. There is no workaround in this release. DTOS-4126 Device Error = -1 is displayed after you wake the client from sleep mode. Close the error window. There is no impact on the functionality. DTOS-3888 When you set the resolution to 1920x1080 after connecting a monitor that supports a resolution larger than 1920x1080, the resolution is changed to 1680x1050 or 1600x900. The issue is observed when you power off the monitor and power it back on. Set the resolution manually. DTOS-3803 When Citrix Workspace mode is enabled and HTTP User Disable Citrix Workspace mode. Agent option is set, you cannot log in to Citrix server. DTOS-2754 An incorrect error message is displayed when launch a desktop or app that is under maintenance mode. The issue is observed on Citrix Workspace app version 21.4.0.11.1. There is no workaround in this release. DTOS-4870 An incorrect message is displayed when you launch a desktop VDA that is launched on another device. The issue is observed on Citrix Workspace app version 21.6.0.28.7. There is no workaround in this release. DTOS-4944 Inconsistent display and slow cursor movement is observed on monitors that are connected to external AMD graphics cards. The issue is observed on Wyse 5070 Thin Client. Do not connect monitors to AMD graphics cards. DTOS-5106 Sometimes the Zoom VDI in Citrix session does not work and you cannot start or join a meeting, after you upgrade the Citrix Workspace app package. Uninstall the Zoom Citrix package and reinstall it. DTOS-5107 DTOS-5334 Sometimes the Zoom VDI in Citrix does not launch in optimized mode, after you upgrade the Citrix Workspace app package. Uninstall the Zoom Citrix package and reinstall it. HID fingerprint reader does not work after you upgrade the HID package. Disable the Enable HID Fingerprint Reader option from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server. 108 ThinOS 9.1.4234 6 ThinOS 9.1.4097 Release date March 2022 Compatibility ThinOS build details DTOS_9.1.4097.pkg--OptiPlex 3000 Thin Client ThinOS application package details Cisco_Jabber_14.0.1.305989_2.pkg Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly called Cisco WebEx Teams) Citrix_Workspace_App_21.6.0.28_2.pkg EPOS_Connect_6.1.0.19549_20.pkg HID_Fingerprint_Reader_210217_10.pkg Jabra_7.2.0_10.pkg Microsoft_WVD_1.3_1196.pkg Teradici_PCoIP_21.03.1_10.pkg VMware_Horizon_2106.8.3.0.18251983_6.pkg Zoom_Citrix_5.7.6.20822 _1.pkg Zoom_Horizon_5.7.6.20822_1.pkg Identity_Automation_QwickAccess_2.0.0_3.pkg Tested BIOS version for ThinOS 9.1.4097 Table 78. Tested BIOS details Platform name OptiPlex 3000 Thin Client BIOS version 1.0.0 NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded. Citrix Workspace app feature matrix Table 79. Citrix Workspace app feature matrix Feature Citrix Workspace Citrix Virtual Apps ThinOS 9.1.4097 + Citrix Workspace app 2106 Supported ThinOS 9.1.4097 limitations Citrix session prelaunch and session linger features are ThinOS 9.1.4097 109 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 Endpoint Management UI HDX Host Core Citrix Virtual Desktops Supported Citrix Content Collaboration N/A (Citrix Files) Citrix Access Control N/A Service Citrix Workspace Browser N/A SaaS/Webapps with SSO Not supported Citrix Mobile Apps N/A Intelligent Workspace N/A features Auto configure using DNS for Email Discovery Supported Centralized Management Settings Supported App Store Updates/Citrix N/A Auto updates Desktop Viewer/Toolbar Supported Multi-tasking Supported Follow Me Sessions (Workspace Control) Adaptive transport Supported Supported Session reliability Supported Auto-client Reconnect Supported Bi-directional Content N/A redirection URL redirection N/A ThinOS 9.1.4097 limitations not supported. This is Linux binary design. There are no limitations in this release. N/A N/A N/A Not supported N/A N/A There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A URL redirection has limitations in Citrix Workspace app for Linux client. It requires to launch client browser through Local app access policy (which is not supported in Linux client), to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection. 110 ThinOS 9.1.4097 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 File open in Citrix N/A Workspace app Browser content redirection Limited support Multiport ICA Supported HDX IO/Devices/Printing Multistream ICA SDWAN support Local Printing Not supported Not supported Supported Generic USB Redirection Supported HDX Integration Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight Supported N/A N/A N/A Supported HDX Insight with NSAP VC Supported EUEM Experience Matrix Supported Session Sharing Supported HDX Multi-media Audio Playback Supported Bi-directional Audio (VoIP) Supported Webcam redirection Supported Video playback Supported ThinOS 9.1.4097 limitations Not supported. No local file explorer on ThinOS. Only supports WebKitGTK+, does not support CEF. BCR with CEF. Some of the QUMU videos fail to playback when Browser Content Redirection (BCR) is enabled. YouTube videos of 1080p fails to playback. This is a Citrix binary known issue. There are no limitations in this release. Not supported Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. There are no limitations in this release. ThinOS 9.1.4097 111 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 Flash redirection N/A Microsoft Teams Optimization Supported Skype for business Optimization pack Cisco Jabber Unified Communications Optimization Supported Supported Unified Communication Zoom Cloud Meeting Optimization Supported Unified Communication Cisco Webex Teams Offloading (tVDI) Supported 112 ThinOS 9.1.4097 ThinOS 9.1.4097 limitations Citrix Linux binary supports only x86 client. Do not hot plug headset or the camera during a meeting, or a call. Do not switch the camera during a meeting. It causes the audio and video reception to be inconsistent. Restart Microsoft Teams to resolve this issue. This is also Citrix binary issue. Supports Microsoft Teams optimization through proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support. Not supported through proxy server. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support. Zoom optimization via proxy server with anonymous authentication is not supported. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support. Supports Webex Teams optimization mode through proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS 9.1.4097, , 9.1.4234, and later versions Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 Unified Communication Cisco Webex Meetings Offloading (wVDI) Supported HDX Graphics Authentication Windows Multimedia redirection UDP Audio Supported Supported (not with NetScaler Gateway) H.264-enhanced SuperCodec Supported Client hardware acceleration Supported 3DPro Graphics Supported External Monitor Support Supported True Multi Monitor Supported Desktop Composition redirection Location Based Services (Location available via APIdescription Federated Authentication (SAML/Azure AD) N/A N/A Supported RSA Soft Token Supported ThinOS 9.1.4097 limitations Administrator's Guide at www.dell.com/support. Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support. Some of QUMU videos do not playback when BCR is enabled. Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. There are no limitations in this release. ThinOS 9.1.4097 113 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 ThinOS 9.1.4097 limitations Challenge Response SMS (Radius) Supported There are no limitations in this release. OKTA Multi factor authentication Limited supported (only supports Radius) Does not support OKTA SAML authentication. DUO multi factor authentication Supported There are no limitations in this release. Smart cards (CAC, PIV etc) Supported There are no limitations in this release. User Cert Auth via N/A N/A NetScaler Gateway (via Browser Only) Proximity/Contactless Card Supported There are no limitations in this release. Credential insertion (For example, Fast Connect, Storebrowse) Supported There are no limitations in this release. Pass Through Authentication Supported There are no limitations in this release. Save credentials (on- N/A N/A premise and only SF) NetScaler nFactor Authentication Not supported Not supported NetScaler Full VPN Not supported Not supported Netscaler Native OTP Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Biometric Authentication such as Touch ID and Face ID Supported (only supports Touch ID) Only supports Touch ID. Single Sign-On to Citrix N/A N/A Files App Single Sign on to Citrix N/A N/A Mobile apps Anonymous Store Access Supported There are no limitations in this release. Netscaler + RSA Not supported Not supported Netsclaer + Client cert authentication Not supported Not supported Citrix cloud + Azure Active Not supported Directory Not supported Citrix cloud + Active Directory + Token Not supported Not supported Citrix cloud + Citrix Gateway Not supported Not supported Citrix cloud + Okta Not supported Not supported 114 ThinOS 9.1.4097 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 Citrix cloud + SAML 2.0 Not supported Netscaler load balance Not supported Security TLS 1.2 Supported TLS 1.0/1.1 DTLS 1.0 Not supported Supported DTLS 1.2 SHA2 Cert Not supported Supported Smart Access Remote Access via Citrix Gateway Not supported Supported Keyboard Enhancements Workspace for Web Access N/A IPV6 Not supported Dynamic Keyboard Layout Synchronization with Windows VDA Supported Unicode Keyboard Layout Supported Mapping with Windows VDA Client IME Enhancements N/A with Windows VDA Language Bar Show/Hide N/A with Windows VDA Applications Option Key mapping for N/A server-side IME input mode on Windows VDA Dynamic Keyboard Layout Synchronization with Linux VDA Not supported Client IME Enhancements N/A with Linux VDA Language Bar support for Linux VDA Applications Not supported Keyboard sync only when a session is launched--client Setting in ThinOS Supported Server default setting in ThinOS Supported Specific keyboard in ThinOS Supported ThinOS 9.1.4097 limitations Not supported Not supported There are no limitations in this release. Not supported There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported There are no limitations in this release. There are no limitations in this release. N/A N/A N/A Not supported N/A Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. ThinOS 9.1.4097 115 Table 79. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4097 + Citrix Workspace app 2106 New features listed in Citrix Battery status indicator Workspace App release note (CWA2106) but not in feature matrix Service continuity (Technical Preview) (CWA2104, CWA2106) Supported Not supported Pinning multi-monitor screen layout (CWA2103) Not supported App Protection (CWA2101, Not supported CWA2106 ) Authentication enhancement is available only in cloud deployments (CWA2012) Not supported Multiple audio (CWA2012 and CWA2010) Not supported Citrix logging (CWA2009) Supported ThinOS VDI configuration Cryptographic update (CWA2006) Not supported Transparent user interface (TUI) (CWA1912 and CWA1910) Not supported GStreamer 1.x supportexperimental feature(CWA1912) Supported App indicator icon (CWA1910) Not supported Latest webkit support Supported (CWA1908 and CWA1906) Bloomberg audio redirection Supported (CWA1903) Bloomberg v4 keyboard selective redirection support(CWA1808) Supported Broker Setting Supported PNA button menu Supported Sign on window function Supported Workspace mode Supported Admin policy tool Supported ThinOS 9.1.4097 limitations There are no limitations in this release. Not supported Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported There are no limitations in this release. Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. 116 ThinOS 9.1.4097 VMware Horizon feature matrix Table 80. VMware Horizon feature matrix Feature Broker Connectivity SSL certificate verification Disclaimer dialog UAG compatibility Shortcuts from server Pre-install shortcuts from server File type association Phone home Broker Authentication Password authentication Single sign on RSA authentication Integrated RSA SecurID token generator Kiosk mode Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access Radius Cisco ACS Radius SMS Passcode Radius - DUO Radius Microsoft Network Policy Smart card x.509 certificate authentication (Smart Card) CAC support .Net support ThinOS 9.1.4097 Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.4097 117 Table 80. VMware Horizon feature matrix (continued) Feature PIV support Desktop Operations Java support Purebred derived credentials Device Cert auth with UAG Reset Restart Log off Session Management (Blast Extreme Switch desktops & PCoIP) Multiple connections Multi-broker/multi-site redirection Universal App launch on multiple end points Auto-retry 5+ minutes Blast network recovery Time zone synchronization Client Customization Protocols Supported with VDI, RDS Hosted Desktops and Apps Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme H.264 - HW decode H.265 - HW decode Blast Codec JPEG/PNG ThinOS 9.1.4097 Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps 118 ThinOS 9.1.4097 Table 80. VMware Horizon feature matrix (continued) Feature ThinOS 9.1.4097 Switch encoder Supported with VDI, RDS Hosted Desktops and Apps BENIT Supported with VDI, RDS Hosted Desktops and Apps Blast Extreme Adaptive Transportation Supported with VDI, RDS Hosted Desktops and Apps RDP 8.x, 10.x Supported with VDI, RDS Hosted Desktops and Apps PCoIP Supported with VDI, RDS Hosted Desktops and Apps Features/Extensions Monitors/ Displays Dynamic display resizing Supported with VDI, RDS Hosted Desktops and Apps VDI windowed mode Supported with VDI, RDS Hosted Desktops and Apps Remote app seamless window Not supported Multiple monitor support Supported with VDI, RDS Hosted Desktops and Apps External monitor support for mobile Not supported Display pivot for mobile Not supported Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps Maximum resolution 3840x2160 High DPI scaling Supported only with VDI DPI sync Supported with VDI, RDS Hosted Desktops and Apps Exclusive mode Not supported Multiple monitor selection Supported with VDI, RDS Hosted Desktops and Apps Input Device (Keyboard/Mouse) Language localization (EN, FR, DE, JP, KO, ES, CH) Supported with VDI, RDS Hosted Desktops and Apps Relative mouse Supported only with VDI External Mouse Support Supported with VDI, RDS Hosted Desktops and Apps Local buffer text input box Not supported Keyboard Mapping Supported with VDI, RDS Hosted Desktops and Apps International Keyboard Support Supported with VDI, RDS Hosted Desktops and Apps Input Method local/remote switching Not supported IME Sync Supported with VDI, RDS Hosted Desktops and Apps Clipboard Services Clipboard Text Supported with VDI, RDS Hosted Desktops and Apps Clipboard Graphics Not supported ThinOS 9.1.4097 119 Table 80. VMware Horizon feature matrix (continued) Feature ThinOS 9.1.4097 Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps Drag and Drop Text Not supported Drag and Drop Image Not supported Drag and Drop File/Folder Not supported Connection Management IPv6 only network support Supported with VDI, RDS Hosted Desktops and Apps PCoIP IP roaming Supported with VDI, RDS Hosted Desktops and Apps Optimized Device Redirection Serial (COM) Port Redirection Supported with VDI, RDS Hosted Desktops and Apps Client Drive Redirection/File Transfer Not supported Scanner (TWAIN/WIA) Redirection Supported with VDI, RDS Hosted Desktops and Apps x.509 Certificate (Smart Card/ Derived Credentials) Supported with VDI, RDS Hosted Desktops and Apps Gyro Sensor Redirection Not supported Real-Time Audio-Video Audio in (input) Supported with VDI, RDS Hosted Desktops and Apps Video in (input) Supported with VDI, RDS Hosted Desktops and Apps Multiple webcams Not supported Multiple speakers Not supported USB Redirection USB redirection Supported with VDI, RDS Hosted Desktops and Apps Policy: ConnectUSBOnInsert Supported with VDI, RDS Hosted Desktops and Apps Policy: ConnectUSBOnStartup Supported with VDI, RDS Hosted Desktops and Apps Connect/Disconnect UI Not supported USB device filtering (client side) Supported with VDI, RDS Hosted Desktops and Apps Isochronous Device Support Supported only with VDI Split device support Supported only with VDI Bloomberg Keyboard compatibility Supported with VDI, RDS Hosted Desktops and Apps Smartphone sync Supported only with VDI Unified Communications Skype for business Supported with VDI, RDS Hosted Desktops and Apps Zoom Cloud Meetings Supported with VDI, RDS Hosted Desktops and Apps Cisco Jabber Softphone Supported with VDI, RDS Hosted Desktops and Apps 120 ThinOS 9.1.4097 Table 80. VMware Horizon feature matrix (continued) Feature Cisco WebEx Teams Cisco WebEx Meetings Microsoft Teams RTAV Microsoft Teams offload Multimedia Support Multimedia Redirection (MMR) Graphics HTML5 Redirection Directshow Redirection URL content redirection Browser content redirection vDGA vSGA NVIDIA GRID VGPU Mobile Support Printing Intel vDGA AMD vGPU Client-side soft keyboard Client-side soft touchpad Full Screen Trackpad Gesture Support Multi-touch Redirection Presentation Mode Unity Touch VMware Integrated Printing Location Based Printing Security Native Driver Support FIPS-140-2 Mode Support Imprivata Integration Opswat agent Opswat on-demand agent TLS 1.1/1.2 Session Collaboration Session Collaboration ThinOS 9.1.4097 Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops and Apps Supported only with VDI Supported only with VDI Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps ThinOS 9.1.4097 121 Table 80. VMware Horizon feature matrix (continued) Feature Read-only Collaboration Update Other Update notifications App Store update Smart Policies from DEM Access to Linux Desktop - Blast Protocol Only Workspace ONE mode Nested - basic connection ThinOS 9.1.4097 Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com. Windows Virtual Desktop and RDP feature comparison matrix Table 81. Windows Virtual Desktop and RDP feature comparison matrix Category Supported Features ThinOS 9.1.4097 Service Direct connection to Desktop via RDP Supported Microsoft Remote Desktop Services broker (Local) Supported Windows Virtual Desktop (Azure) Supported Session Desktop Supported Remote App (Integrated) Not supported Remote App (Immersive ) Supported Input Keyboard Supported Mouse Supported Single touch Supported Multi-touch Not supported Audio Visual Audio in Supported Audio out Supported Storage Folder/Drive Redirection Supported Clipboard Clipboard (text) Supported Clipboard (object) Supported Clipboard (file) Not supported Redirections Printer Supported Serial Port Not supported SmartCard Not supported USB (General) Not supported Session Experience Dynamic Resolution Supported 122 ThinOS 9.1.4097 Table 81. Windows Virtual Desktop and RDP feature comparison matrix (continued) Category Supported Features ThinOS 9.1.4097 Start Command Supported Desktop Experience Not supported Desktop Scale Factor Supported Multi-Monitor (All) Supported Restricted full screen session Supported Keyboard Layout Mapping Not supported Time Zone Mapping Supported RemoteFX Not supported Video/Audio/Online playback Supported Compression Supported Optimize for low speed link Supported Graphics (CODECs) H.264 Support Supported H.264 AVC-444 Not supported TSMM (MMR) Not supported VOR Not supported Authentication TS Gateway Supported Supported - TSGW II Not supported - TSGW III Not supported - TSGW WebSocket Not supported - TSGW + UDP Not supported NLA Supported SmartCard Not supported Imprivata Supported New and enhanced features Wireless chipset support and limitation for OptiPlex 3000 Thin Client Intel WiFi 6E AX210 and Intel 9560 are the two wireless chipsets that are supported on OptiPlex 3000 Thin Client. All wireless and Bluetooth software features remain the same. ThinOS 9.1.4097 does not support WiFi 6/6E. VMware Horizon Blast updates Bloomberg keyboard STB 100 mapping You can connect the keyboard using either single or dual USB cables. No setting changes or redirection is required. All the function keys work without any redirection. For steps to disable redirection, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support. ThinOS 9.1.4097 123 Microsoft Teams optimization VMware Horizon 2106 package for the client side includes Microsoft Teams media optimization by default. Media optimization for Microsoft Teams that is installed by default in Horizon Agent, is controlled by a group policy object (GPO). GPO is not enabled by default. You can enable the optimization by using a Group Policy Editor. For the steps on enabling the optimization using a Group Policy Editor, see the Dell Wyse ThinOS 9.1.4097, , 9.1.4234, and later versions Administrator's Guide at www.dell.com/support. NOTE: Install the Horizon Agent before you install Microsoft Teams. To check whether Microsoft Teams is launched in optimized mode, click the three dots next to your profile picture, and go to About > Version. A banner that says VMware Media Optimized is displayed, indicating that Microsoft Teams has launched in optimized mode. Alternatively, you can click the three dots next to your profile picture, and go to Settings > Devices > Audio devices. . Check whether the local headset names are displayed in the Speakers and Microphone drop-down lists, instead of Virtual DevTap or VDI. Microsoft Teams optimization feature matrix Table 82. Microsoft Teams optimization feature matrix Scenario ThinOS Long audio call Supported Call--Make an audio call Supported Call--Answer an audio call Supported Call--Make a video call Supported Call--Answer a video call Supported Call--Turn the camera on or off Supported Call--Enter or exit full screen Supported Call--Hold or resume a call Supported Call--End call Supported Call--Mute or unmute audio Supported Call--Transfer Not supported Call--Consult then transfer Not tested Call--Keypad Not tested Call--Start or stop recording Not tested Call--Turn off or turn on incoming video Supported Call--Group video call Supported Call--Group audio call Supported Call--Invite someone during a call Supported Meeting Supported Share screen--Desktop Supported Share screen--PowerPoint Supported Chat Supported Audio or video call in VDI server desktop Supported Audio or video call in published Microsoft Teams application Not tested Devices--Plug in or disconnect the headset Supported--Dell Technologies recommends to not plug in or disconnect headsets during a call. 124 ThinOS 9.1.4097 Table 82. Microsoft Teams optimization feature matrix (continued) Scenario ThinOS Devices--Switch headset Supported--Dell Technologies recommends to not switch headsets during a call. Devices--Plug in or disconnect the camera Supported--Dell Technologies recommends to not plug in or disconnect camera during a call. Devices--Switch camera Not supported Headset buttons--Answer/Mute/End Call Not supported Microsoft Teams optimization limitations and known issues Depending on your network bandwidth latency, the audio quality may fluctuate. To avoid this issue, ensure that your network bandwidth is adequate for audio or video call. Dell Technologies recommends 200 KBps or higher network speed for a single client. Audio is still played through the first headset when you switch to the second headset during the call. This issue is observed when you have installed the JVDI package on the thin client. Workaround is that if you are using Microsoft Teams (or Zoom), do not install the Cisco JVDI package. This issue is due to Cisco limitation. When using a headset, you cannot answer or end the call through headset buttons. This issue is due to a limitation of Microsoft Teams. Sharing screen when Microsoft Teams is published as an application is not supported. This issue is due to a limitation of VMware Horizon. There maybe inconsistency on how the video is displayed during video calls. The issue fixes by itself after 5 minutes. Audio may be inconsistent during video calls. Try the following: Sometimes audio is distorted during a call. Workaround is to change the headset. Sometimes there can be network issues. Ensure that your network bandwidth is adequate for audio and video calls. Dell Technologies recommends 200 KBps or higher network speed for a single client. Teradici PCoIP update Updated the Teradici PCoIP package version to 21.03.1_10. No new features are added. Microsoft Windows Virtual Desktop update The following peripherals are supported from Microsoft Windows Virtual Desktop version 1.3_1196: Camera--Connect the camera to client, and then launch the RDP session. You must disable the Remote Gateway option for the camera to work. Printer--RDP session supports LPT, LPD and SMB printers. NOTE: RDP protocol supports standard printer. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support. Unified Communications optimization packages update Updated Cisco Webex Meetings VDI to version 41.6.1.10.2. Updated Cisco Webex VDI to version 41.6.1.19187.1. Updated Cisco Jabber to version 14.0.1.305989.2. Updated Zoom to version 5.7.6.20822.1. Identity automation updates Identity Automation QwickAccess package is updated to 2.0.0.3. The following are the enhancements: ThinOS 9.1.4097 125 Identity Automation QwickAccess supports Citrix Broker agent and supports user binding card in same domain with Citrix Broker agent. Users in different domains are not supported and not recommended. API key is treated as password in Wyse Management Suite policy settings, Admin Policy Tool, and ThinOS local user interface. It is not displayed in plain text. Identity Automation QwickAccess is verified based on Identity server version 1.6.0.1. PIN reset is removed in this release. Imprivata PIE limitation Imprivata PIE is not supported in this release. ThinOS updates From ThinOS 9.1.4097 onwards, you can enable or disable IPv6 from Advanced > Network Configuration > Common Settings > Enable IPv6 in Wyse Management Suite policy settings or the Admin Policy Tool. IPv6 is enabled by default for both wired and wireless networks. The window that is displayed when you change a group in Wyse Management Suite is changed. The window that is displayed when you update packages and the operating system firmware is changed. The HTTP/HTTPS proxy default port is changed from 808 to 8080. For more information about the updates, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support. Updates to Admin Policy Tool and Wyse Management Suite policy settings Disabling Push Notification--Ignore MQTT in Services > WDA Settings is changed to Disabling Push Notification. VNCD Server--Added input validation for the VNCD Server field in Services > VNC Service. You can only enter values in the format of IP addresses. Disable Shutdown--Added Disable Shutdown option in Login Experience > Login Settings. This option disables the Shutdown option in the ThinOS Shutdown window, and also disables the physical shutdown button on the thin client. Login Expire Time--Added Login Expire Time option in Login Experience > Login Settings. Using this option, you can set a countdown after you log in. After the countdown expires, to launch any new desktop or application, you must enter the user password. After you enter the password, the countdown starts again. Desktop or applications that you launch before the expiry of the countdown remains open and are not affected. To disable the countdown, set the value to 0. NOTE: Configuration of this setting is not supported in this release. Reboot on monitor connection--Changed the default value of Reboot on monitor connection option under Enable ProveID Embedded Mode in Login Experience > 3rd Party Authentication > Imprivata to disabled. API Key--Changed the API Key field option in Login Experience > Login Settings > Identity Automation > Identity Automation to password type to hide the input values. Enable IPv6--Added the option Enable IPv6 in Network Configuration > Common Settings to enable or disable IPv6. Scheduled Reboot and Shutdown Settings--Added time format validation for the following fields under System Settings > Scheduled Reboot Settings and Scheduled Shutdown Settings: Scheduled Reboot Settings > Scheduled Reboot Time Scheduled Reboot Settings > Reboot after Idle Time Scheduled Shutdown Settings > Scheduled Shutdown Time Scheduled Shutdown Settings > Shutdown after Idle Time NOTE: If you change the time zone on the local client, the Scheduled Reboot settings and Scheduled Shutdown settings takes effect only after a reboot. Granular Control of Peripherals--Added Granular Control of Peripherals in Privacy & Security > Account Privileges to make the selected tabs visible in the Peripherals window. To see this option, you must set the privilege level as Customize and enable Peripherals. DHCP--Updated the DHCP option in Privacy & Security > Account Privileges. The setting is enabled by default. To see this option, you must set the privilege level as Customize and enable Network Setup. Allow High Efficiency Video Decoding--Added Allow High Efficiency Video Decoding option in Session Settings > Blast Session Settings. 126 ThinOS 9.1.4097 NOTE: OptiPlex 3000 Thin Client does not support this feature. On Desktop--Moved On Desktop option from Session Settings > Citrix Session Settings to Session Settings > Global Session Settings. Business Hour Settings--Added Business Hour Settings under Services > WDA Settings. Administrators can now enable or disable session reporting and enable configure devices to do session reporting outside of business hours. Administrators can also enable configure devices to apply configurations outside of business hours. NOTE: Configuration of this setting is not supported in this release. For more information about the updates, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support. Tested environments matrix The following tables display the testing environment for the respective attributes: Table 83. Tested environment--General components Component Wyse Management Suite (cloud and on-premises) Version 3.5/3.3.1 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions Table 84. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.15 LTSR Cumulative Update 5 (CU5) Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Tested Tested Tested Windows Server 2016 Tested Windows Server 2019 Not tested APPs Tested Tested Tested Tested Tested Tested Tested Table 85. Tested environment--VMware Horizon VMware Windows 10 Windows Server 2012 R2 Windows Server 2016 VMware Horizon Tested 7.12 Not tested Tested VMware Horizon Tested 2006 Not applicable Not tested VMware Horizon Tested 2103 Not applicable Tested Windows Server 2019 Tested Windows Server Windows Server 2016 APPs 2019 APPs Tested Tested Tested Not tested Tested Tested Tested Tested Table 86. Test environment--Microsoft RDP Microsoft RDP Windows Windows 7 10 Remote Desktop Services 2016 Remote Desktop Services 2019 Tested Tested Not tested Tested Windows Server 2008 R2 Not tested Windows Server 2012 R2 Not tested Windows Windows APPs Server 2016 Server 2019 Tested Not tested Tested Not tested Not tested Not tested Tested Tested ThinOS 9.1.4097 127 Table 87. Test environment--WVD Windows Virtual Desktop Windows Windows 7 10 2019 (MS-Prod) 2020 (ARMv2) Not tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Not tested Not tested Tested Not tested Not tested Not tested Not tested Tested Table 88. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 2.9.300 2.9.300 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 89. Tested environment--Skype for Business VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 7.12 Windows 10 5.4, 8.2 7.12, 8.2 VMware Horizon 2103 Windows 5.4, 8.2 server 2016 7.12, 8.2 Windows Not tested server 2019 Not tested Skype for Business client Skype for Business 2016 Skype for Business 2016 Not tested Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested Table 90. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.1 JVDI agent 14.0.1 Jabber software 14.0.1 Table 91. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2103 Windows 10 14.0.1 Windows server 2016 14.0.1 Windows server 2019 Not tested JVDI agent 14.0.1 14.0.1 Not tested Jabber software 14.0.1 14.0.1 Not tested Table 92. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.7.6.20822 Zoom software 5.7.6 128 ThinOS 9.1.4097 Table 93. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.7.6.20822 5.7.6.20822 Not tested Table 94. Tested environment--Cisco Webex Teams Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 41.6.1.19187 Zoom software 5.7.6 5.7.6 Not tested Webex Teams software 41.6.1.19162 Table 95. Tested environment--Cisco Webex Teams VMware VDI Operating system Webex Teams VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 41.6.1.19187 41.6.1.19187 Windows server 2019 Not tested Webex Teams software 41.6.0.19162 41.6.0.19162 Not tested Table 96. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2103 Windows 10 Windows server 2016 Windows server 2019 41.6.1.10.2 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.6 to 41.10. Supported peripherals NOTE: The supported peripherals are not limited to the peripherals devices listed in this section. Table 97. Supported peripherals Product category Audio devices Peripherals Dell Slim Soundbar - Ariana - SB521A Dell Pro Stereo Headset - Cortez - WH3022. Dell Pro Stereo Soundbar - AE515M - Nirvana M Dell Stereo Soundbar - AC511M - Potential M Jabra Engage 65 MS Wireless Headset - 9559-553-125 Jabra Evolve 65 MS Stereo - Headset - 6599-823-309 Dell Mobile Adapter Speakerphone - MH3021P - Apollo Dell Pro Stereo Headset UC350 Jabra GN2000 Jabra PRO 9450 Jabra Speak 510 MS, Bluetooth ThinOS 9.1.4097 129 Table 97. Supported peripherals (continued) Product category Peripherals Jabra BIZ 2400 Duo USB MS Jabra Evolve 75 Jabra UC SUPREME MS Bluetooth link 360 Jabra EVOLVE UC VOICE 750 Plantronics SAVI W740/Savi W745 (supportd USB only, does not support Bluetooth ) Plantronics Blackwire 5220 Series Plantronics AB J7 PLT Plantronics Blackwire C5210 Plantronics BLACKWIRE C710, Bluetooth Plantronics Calisto P820-M Plantronics Voyager 6200 UC SENNHEISER SP 10 ML Speakerphone for Lync SENNHEISER SC 660 USB ML SENNHEISER USB SC230 SENNHEISER D 10 USB ML-US Wireless DECT Headset SENNHEISER SC 40 USB MS SENNHEISER SP 10 ML Speakerphone for Lync Sennheiser SDW 5 BS-EU Logitech S-150 POLYCOM Deskphone CX300 PHILIPS - analog Logitech h150 - analog LFH3610/00 SPEECHMIKE PREMIUM (only support redirect) Nuance PowerMic II (suggest to redirect whole device) Camera Logitech BRIO 4K Ultra HD Webcam - 960-001105 Logitech C525 HD Webcam - 960-000715 Logitech C930e HD Webcam - 960-000971 Logitech C920 HD Pro Webcam Logitech HD Webcam C525 Microsoft LifeCam HD-3000 Logitech C930e HD Webcam Logitech C922 Pro Stream Webcam Logitech C910 HD Pro Webcam Logitech C925e Webcam Poly EagleEye Mini webcam Logitech BRIO 4K Webcam Jabra PanaCast 4K Webcam 130 ThinOS 9.1.4097 Table 97. Supported peripherals (continued) Product category Peripherals Displays Dell UltraSharp 24 Monitor - U2422H Dell 24 Monitor - P2422H Dell UltraSharp 24 USB-C HUB Monitor - U2422HE Dell Collaboration 24 USB-C Hub Monitor - C2422HE Dell 24 USB-C Hub Monitor - P2422HE Dell Collaboration 34 USB-C Hub Monitor - C3422WE Dell UltraSharp 27 USB-C HUB Monitor - U2722DE Dell 27 USB-C Hub Monitor - P2722HE Dell UltraSharp 27 Monitor - U2722D Dell Collaboration 27 USB-C Hub Monitor - C2722DE Dell 27 Monitor - P2722H Dell 22 Monitor - P2222H Dell 24 Monitor - P2421 Dell 24 Monitor - P2421D Dell UltraSharp 34 Curved USB-C HUB Monitor - U3421WE Dell 20 Monitor E2020H Dell 27 Monitor - P2720D Dell UltraSharp 25 USB-C Monitor - U2520D Dell 24 Monitor E2420HS Dell 27 Monitor - P2720D - P2720DC Dell 23 Monitor - P2319H Dell 27 Monitor E2720HS - E2720H Dell 27 Monitor E2720H - E2720HS Dell 24 Touch Monitor - P2418HT Dell 19 Monitor E1920H Dell UltraSharp 32 4K USB-C Monitor - U3219Q Dell 24 Monitor E2420H Dell U2718Q (3840x2160) Dell U2719D (1920x1080) Dell P2719H (1920*1080) Dell P2715Q (3840x2160) Dell S2719HS (1920x1080) Dell S2817Q (3840x2160) Dell U2713HM (2560x1440) Dell U2718Q (3840x2160) Dell P2418HZ Dell U3219Q (3840x2160) ThinOS 9.1.4097 131 Table 97. Supported peripherals (continued) Product category Peripherals Dell U3419W (3440 x1440) Dell P2415Q (3840X2160) External Data Storage Dell USB Slim DVD +/û RW Drive - DW316 - Agate Input devices (Keyboard and Mouse) Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W - Felix Dell Multi-Device Wireless Mouse - MS5320W - Comet Dell Multimedia Keyboard - KB216_BLACK - Rusty Dell Optical Mouse - MS116_BLACK - Sapphire Dell Wired Mouse with Fingerprint Reader - MS819 - Ultramarine Dell KB813 Smartcard Keyboard - KB813 - Cardinal Dell Mobile Pro Wireless Mice - MS5120W_Black - Splinter Dell Business Multimedia Keyboard - KB522 - Scarlet Dell Mobile Wireless Mouse - MS3320W_Black - Dawson Dell Premier Multi-Device Wireless Keyboard and Mouse - Acadia IO - KM7321W Dell Pro Wireless Keyboard and Mouse - Tasman (previous Windsor) - KM5221W Dell Laser Wired Mouse - MS3220_Black - Morty Dell Optical Wireless Mouse - WM122 Dell Optical Wireless Mouse - WM123 Dell Keyboard KB216p DELL wireless Keyboard/mouse KM632 DELL wireless Keyboard/mouse KM714 Dell Keyboard KB212-B Bloomberg Keyboard STB 100 Microsoft Arc Touch Mouse 1428 Microsoft Ergonomic Keyboard Rapoo E6100, bluetooth Other Intuos Pro wacom Printers Dell B1165nfw Mono Multifunction Printer Dell B1265dnf Multifunction Laser Printer Dell B2360d Laser Printer HP M403D Brother DCP-7190DW Dell B2360dn Laser Printer Lexmark X864de HP LaserJet P2055d HP Color LaserJet CM1312MFP Smart card readers OMNIKEY HID 3021 OMNIKEY OK CardMan3121 132 ThinOS 9.1.4097 Table 97. Supported peripherals (continued) Product category Peripherals HID OMNIKEY 5125 HID OMNIKEY 5421 SmartOS powered SCR335 SmartOS powered SCR3310 Cherry keyboard RS 6600 with smart card Cherry keyboard RS 6700 with smart card Cherry keyboard KC 1000 SC with smart card Dell keyboard KB813 (Smartcard reader) Dell Keyboard SK-3205 (Smartcard reader) IDBridge CT31 PIV Gemalto IDBridge CT710 GemPC Twin Storage Sandisk cruzer 8 GB SanDisk cruzer 16G SanDisk USB3.1 and Type-C 16GB Kingston DTM30 32GB Kingston DT microDuo 3C 32GB Kingston DataTraveler G3 8 GB Bano type-c 16B SanDisk Ultra Fit 32G Dell External Tray Load ODD (Agate) (DVD Writer) Samsung portable DVD Writer SE-208 Teradici remote cards Teradici remote Teradici host card 2220 cards Teradici host card 2240 Supported smart cards Table 98. Supported smart cards Smart Card information Driver from the ThinOS event log ActivIdentity V1 ActivClient 7.1 ActivIdentity V1 ActivClient 7.1 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 Provider (CSP) ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider Card type Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 ThinOS 9.1.4097 133 Table 98. Supported smart cards (continued) Smart Card information Driver from the ThinOS event log ActivIdentity v2 card ActiveClient 7.2 ActivIdentity v2 card ActiveClient 7.2 ActivIdentity crescendo card ID Prime MD v 4.0.2 ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0 ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1 ID Prime MD v 4.3.5 ID Prime MD v 4.4.2 Etoken Java (aladdin) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) SafeNet High Assurance Applets Card A.E.T. Europe B.V. A.E.T. Europe B.V. PIV (Yubico) (black USB drive) PIV (Yubico Neo ) (black USB drive) cv cryptovision gmbh (c) v1.0ns N/A (Buypass BeIDu) N/A (GEMALTO IDPrime SIS) ActiveClient 7.2 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 Safenet Authentication Client 10.8 SafeNet High Assurance Client 2.12 SafeSign-IdentityClient-3.0.76 SafeSign-IdentityClient-3.0.76 YubiKey PIV Manager Yubikey Manager v 1.1.4 cv_act_scinterface_6.1.6 Net iD 6.8.1.31, 2.0.44 Net iD 6.8.1.31, 2.0.44 Provider (CSP) ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider SafeNet Smart Card Key Storage Provider SafeSign Standard Cryptographic Service Provider SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP Net iD - CSP Net iD - CSP Card type Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 134 ThinOS 9.1.4097 Table 98. Supported smart cards (continued) Smart Card information Driver from the ThinOS event log Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0 Rutoken 2151 Rutoken Drivers 4.6.3.0 Provider (CSP) Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0 Card type Rutoken ECP 2.0 (2100) Rutoken (2151) Known issues Table 99. Known issues Issue ID Description DTOS-3450 WiFi6 is not supported on OptiPlex 3000 Thin Clients that run ThinOS 9.1.4097. DTOS-4339 Bluetooth headset that is connected to the thin client produces a static noise, and the audio is intermittent. DTOS-4322 When you push BIOS settings using Wyse Management Suite, if you are setting a new password, the password must be pushed first. You cannot push other setting changes along with a new password. DTOS-4280 After you resume from S3 sleep state, Bluetooth headset that is connected to the thin client shows connected but does not play audio. DTOS-4251 If you disconnect the USB Type-C cable, and reconnect it after 30s, the monitor shows a black screen. DTOS-4122 Bluetooth mouse cursor does not move smoothly. DTOS-4383 Mouse and keyboard do not work for 2 minutes, if you reboot the client with a 3D mouse connected. Workaround There is a no workaround in this release. There is a no workaround in this release. Workaround is to sync BIOS password in the Wyse Management Suite server. Reconnect the Bluetooth headset. Power off and power on the monitor. Do not connect Bluetooth mouse and Bluetooth headset together. There is a no workaround in this release. ThinOS 9.1.4097 135 7 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. This package fixes the OpenSSL vulnerability issue CVE-2022-0778 by upgrading OpenSSL from 1.1.1l to 1.1.1n and patching OpenSSL 1.0.2t with CVE-2022-0778 patch. This security package is only applicable for ThinOS version 9.1.6108. Version Security_Package_20220330_1.0.1.2.pkg Release date April 2022 Supported platforms Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client OptiPlex 3000 Thin Client Important notes The security package is only applicable for ThinOS version 9.1.6108. Future ThinOS releases will contain this fix. After you install Security_Package_20220330_1.0.1.2.pkg, do not uninstall it from ThinOS 9.1.6108. If you uninstall the package, the security fix gets removed. When you upgrade ThinOS 9.1.6108 that has Security_Package_20220330_1.0.1.2.pkg installed, to the next version of ThinOS, the pkg will be removed by default. The security fix is included as part of the next ThinOS version. Tested BIOS details Table 100. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Economy Thin Client Wyse 5070 Standard Thin Client Wyse 5070 Extended Thin Client BIOS version 1.2.5 1.15.1 1.15.1 1.15.1 136 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 Table 100. Tested BIOS details (continued) Platform name Wyse 5470 All-in-One Thin Client Wyse 5470 Mobile Thin Client OptiPlex 3000 Thin Client BIOS version 1.13.0 1.12.0 1.0.2 If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS. NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded. Download the application package Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application package that you require. 7. Download the application package file. Install the application package using Wyse Management Suite Prerequisites Upgrade the ThinOS firmware to version 9.1.6108. Create a group in Wyse Management Suite with a group token. The thin client must be registered to Wyse Management Suite. Download the application package. See, Download the application package. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates. NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab. 5. Click Browse, and select Security_Package_20220330_1.0.1.2.pkg. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish. The thin client downloads the package to install and restarts. The security package is installed. Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 137 Security package 20220330_1.0.1.2 This package fixes the OpenSSL vulnerability issue CVE-2022-0778 by upgrading OpenSSL from 1.1.1l to 1.1.1n and patching OpenSSL 1.0.2t with CVE-2022-0778 patch. Tested environments matrix The following tables display the testing environment for the respective attributes: Table 101. Tested environment--General components Component Version Wyse Management Suite (cloud and on-premises) 3.6 241 Configuration UI package for Wyse Management Suite 1.5 324 Imprivata OneSign 7.7.000.10 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions Table 102. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested Table 103. Tested environment--VMware Horizon VMware Windows 11 Windows 10 Windows Server 2016 VMware Horizon 7.12 VMware Horizon 7.13 VMware Horizon 2106 VMware Horizon 2111 Not tested Not tested Not tested Tested Tested Tested Tested Tested Tested Not tested Tested Tested Windows Server 2019 Not tested Tested Tested Tested Windows Server 2016 APPs Tested Not tested Tested Tested Windows Server 2019 APPs Not tested Not tested Tested Tested Ubuntu 20.04 Not tested Not tested Not tested Tested--Only basic connection is tested on Ubuntu 20.04 Table 104. Test environment--Microsoft RDP Microsoft RDP Windows Windows 7 10 Remote Desktop Services 2016 Remote Desktop Services 2019 Tested Tested Not tested Tested Windows Server 2008 R2 Not tested Not tested Windows Server 2012 R2 Not tested Not tested Windows Windows APPs Server 2016 Server 2019 Tested Not tested Tested Not tested Tested Tested 138 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 Table 105. Test environment--AVD Azure Virtual Desktop Windows Windows 7 10 2019 (MS-Prod) 2020 (ARMv2) Not tested Tested Not tested Tested Windows Windows Windows Windows APPs Server 2008 Server 2012 Server 2016 Server 2019 R2 R2 Not tested Not tested Not tested Not tested Tested Not tested Not tested Not tested Not tested Tested Table 106. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 2.9.300 2.9.300 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 107. Tested environment--Skype for Business VMware VDI Operating Skype for system Business Client Skype for Business Agent VMware Horizon 7.12 Windows 10 5.4, 8.2, 8.4 7.12, 8.2, 8.4 VMware Horizon 2106 Windows 5.4, 8.2, 8.4 server 2016 7.12, 8.2, 8.4 VMware Horizon 2111 Windows Not tested server 2019 Not tested Skype for Business client Skype for Business 2016 Skype for Business 2016 Not tested Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested Table 108. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.3.306553.1 JVDI agent 14.0.3 Jabber software 14.0.3 Table 109. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 14.0.3 Windows server 2016 14.0.3 Windows server 2019 Not tested VMware Horizon 2111 JVDI agent 14.0.3 14.0.3 Not tested Jabber software 14.0.3 14.0.3 Not tested Table 110. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Windows 10 Desktops 7 1912 LTSR (CU3) Windows server 2016 Zoom package 5.8.4.21112 Zoom client for VDI software 5.8.4 (21112) Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 139 Table 110. Tested environment--Zoom (continued) Citrix VDI Operating system Zoom package Citrix Virtual Apps and Desktops 7 2112 Windows server 2019 Zoom client for VDI software Table 111. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 VMware Horizon 2106 Windows server 2019 Zoom package 5.8.4.21112 5.8.4.21112 Not tested Zoom software 5.8.4 (21112) 5.8.4 (21112) Not tested Table 112. Tested environment--Cisco Webex VDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 Webex VDI 41.12.0.20899.1 Webex Teams software 41.12.0.20899 Table 113. Tested environment--Cisco Webex VDI VMware VDI Operating system Webex Teams VMware Horizon 7.12 Windows 10 41.12.0.20899 VMware Horizon 2106 Windows server 2016 41.12.0.20899 VMware Horizon 2111 Windows server 2019 Not tested Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested Table 114. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 41.12.6.12.1 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Table 115. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Windows server 2016 41.12.6.12.1 Windows server 2019 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Webex Meeting does not work well with Horizon 2111. This is a Cisco limitation. 140 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 8 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Current versions Citrix_Workspace_App_21.12.0.18_2.pkg VMware_Horizon_2111.8.4.0.18957622_3.pkg Cisco_WebEx_Meetings_VDI_41.12.6.12_1.pkg Cisco_WebEx_VDI_41.12.0.20899_1.pkg (formerly Cisco WebEx Teams) Zoom_Citrix_5.8.4.21112_1.pkg Zoom_Horizon_5.8.4.21112_1.pkg Release date January 2022 Supported platforms Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Important notes Upgrade the ThinOS firmware to 9.1.5067 before you install the application packages. Cisco WebEx Meetings VDI, Cisco WebEx VDI, and Zoom VDI are qualified for Citrix VDI on ThinOS 9.1.5067 with Citrix Workspace app package Citrix_Workspace_App_21.12.0.18_2.pkg. Cisco WebEx Meetings VDI, Cisco WebEx VDI, and Zoom VDI are qualified for VMware Blast VDI on ThinOS 9.1.5067 with VMware Horizon package VMware_Horizon_2111.8.4.0.18957622_3.pkg. Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 141 5.8.4 application packages for ThinOS Installing the application package Download the application packages Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application packages that you require. 7. Download each application package file. Install the application package using Wyse Management Suite Prerequisites Upgrade the ThinOS firmware to 9.1.5067 before you install the application package. The thin client must be registered to Wyse Management Suite. Create a group in Wyse Management Suite with a group token. NOTE: If you have an existing group with a valid group token, you can register the thin client to the same group. Ensure you have downloaded the application packages. See, Download the application package. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates. NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab. 5. Click Browse and select the application package to upload. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish. The thin client downloads the package to install and restarts. The package version is upgraded. Compatibility Application package information Supported ThinOS application packages--The following ThinOS packages are qualified by Dell Technologies. Citrix_Workspace_App_21.12.0.18_2.pkg VMware_Horizon_2111.8.4.0.18957622_3.pkg Cisco_WebEx_Meetings_VDI_41.12.6.12_1.pkg Cisco_WebEx_VDI_41.12.0.20899_1.pkg (formerly Cisco WebEx Teams) Zoom_Citrix_5.8.4.21112_1.pkg Zoom_Horizon_5.8.4.21112_1.pkg Supported Firmware--ThinOS version 9.1.5067. 142 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS NOTE: For information about other packages, see ThinOS application package details in the ThinOS 9.1.5067 Release Notes. Previous versions Citrix_Workspace_App_21.9.0.25_6.pkg VMware_Horizon_2106.8.3.0.18251983_9.pkg Cisco_WebEx_Meetings_VDI_41.10.3.19_2.pkg Cisco_WebEx_VDI_41.10.0.20213_4.pkg (formerly Cisco WebEx Teams) Zoom_Citrix_5.8.0.20927_8.pkg Zoom_Horizon_5.8.0.20927_8.pkg Citrix Workspace app feature matrix Table 116. Citrix Workspace app feature matrix Feature Citrix Workspace Citrix Virtual Apps Endpoint Management UI HDX Host Core Citrix Virtual Desktops Citrix Content Collaboration (Citrix Files) Citrix Access Control Service Citrix Workspace Browser SaaS/Webapps with SSO Citrix Mobile Apps Intelligent Workspace features Auto configure using DNS for Email Discovery Centralized Management Settings App Store Updates/Citrix Auto updates Desktop Viewer/Toolbar Multi-tasking Follow Me Sessions (Workspace Control) Adaptive transport Session reliability Auto-client Reconnect ThinOS 9.1.5067 with CWA 2112 Supported Supported N/A N/A N/A Not supported N/A N/A Supported Supported N/A Supported Supported Supported Supported Supported Supported Limitations Citrix session prelaunch and session linger features are not supported. This is Linux binary design. There are no limitations in this release. N/A N/A N/A Not supported N/A N/A There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 143 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Bi-directional Content N/A redirection URL redirection N/A File open in Citrix N/A Workspace app Browser content redirection Supported Multiport ICA Supported HDX IO/Devices/Printing Multistream ICA SDWAN support Local Printing Not supported Not supported Supported Generic USB Redirection Supported HDX Integration Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight Supported N/A N/A N/A Supported HDX Insight with NSAP VC Supported EUEM Experience Matrix Supported Session Sharing Supported HDX Multi-media Audio Playback Supported Bi-directional Audio (VoIP) Supported Limitations N/A URL redirection has limitations in Citrix Workspace app for Linux client. It requires launch client browser through Local app access policy (which is not supported in Linux client) to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection. Not supported. No local file explorer on ThinOS. Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+. There are no limitations in this release. Not supported Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A N/A N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. 144 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Webcam redirection Supported Video playback Flash redirection Microsoft Teams Optimization Supported N/A Supported Skype for business Optimization pack Cisco Jabber Unified Communications Optimization Supported Supported Unified Communication Zoom Cloud Meeting Optimization Supported Limitations Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. Citrix Workspace app 2112 only supports builtin camera. External cameras does not work. The issue is also observed in Linux binary. There are no limitations in this release. Citrix Linux binary supports only x86 client. Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support. Not supported through proxy server. For information about limitations, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/ support. Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support. Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 145 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Unified Communication Cisco Webex VDI Optimization (tVDI) (formerly Cisco WebEx Teams) Supported Unified Communication Cisco Webex Meetings Optimization (wVDI) Supported HDX Graphics Windows Multimedia redirection UDP Audio Supported Supported H.264-enhanced SuperCodec Supported Client hardware acceleration Supported 3DPro Graphics Supported External Monitor Support Supported Limitations Supports Cisco Webex VDI (formerly Cisco WebExTeams) optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by Admin Policy Tool or Wyse Management Suite. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support. Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. For limitations, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/ support. 146 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Limitations True Multi Monitor Supported There are no limitations in this release. Desktop Composition N/A N/A redirection Location Based Services N/A N/A (Location available via API- description Authentication Federated Authentication (SAML/Azure AD) Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. RSA Soft Token Supported There are no limitations in this release. Challenge Response SMS (Radius) Supported There are no limitations in this release. OKTA Multi factor authentication Limited supported (only supports Radius) Does not support OKTA SAML authentication. DUO multi factor authentication Supported There are no limitations in this release. Smart cards (CAC, PIV etc) Supported There are no limitations in this release. User Cert Auth via N/A N/A NetScaler Gateway (via Browser Only) Proximity/Contactless Card Supported There are no limitations in this release. Credential insertion (For example, Fast Connect, Storebrowse) Supported There are no limitations in this release. Pass Through Authentication Supported There are no limitations in this release. Save credentials (on- N/A N/A premise and only SF) NetScaler nFactor Authentication Not supported Not supported NetScaler Full VPN Not supported Not supported Netscaler Native OTP Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Biometric Authentication such as Touch ID and Face ID Supported (only supports Touch ID) Only supports Touch ID. Single Sign-On to Citrix N/A N/A Files App Single Sign on to Citrix N/A N/A Mobile apps Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 147 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Anonymous Store Access Supported Security Netscaler + RSA Netsclaer + Client cert authentication Citrix cloud + Azure Active Directory Citrix cloud + Active Directory + Token Citrix cloud + Active Directory Citrix cloud + Citrix Gateway Citrix cloud + Okta Citrix cloud + SAML 2.0 Netscaler load balance TLS 1.2 Not supported Not supported Not supported Not supported Supported Not supported Not supported Not supported Not supported Supported TLS 1.0/1.1 Not supported DTLS 1.0 Supported DTLS 1.2 SHA2 Cert Not supported Supported Smart Access Remote Access via Citrix Gateway Not supported Supported Workspace for Web Access N/A IPV6 Not supported Keyboard Enhancements Dynamic Keyboard Layout Synchronization with Windows VDA Supported Unicode Keyboard Layout Supported Mapping with Windows VDA Client IME Enhancements N/A with Windows VDA Language Bar Show/Hide N/A with Windows VDA Applications Limitations There are no limitations in this release. Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported Not supported Not supported There are no limitations in this release. ThinOS 9.1 does not provide the configuration to change TLS. There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported--Can sign in but cannot connect to the session. There are no limitations in this release. There are no limitations in this release. N/A N/A 148 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Option Key mapping for N/A server-side IME input mode on Windows VDA Dynamic Keyboard Layout Synchronization with Linux VDA Not supported Client IME Enhancements N/A with Linux VDA Language Bar support for Linux VDA Applications Not supported Keyboard sync only when a session is launched--client Setting in ThinOS Supported Server default setting in ThinOS Supported Specific keyboard in ThinOS Supported New features listed in Citrix Workspace app release notes but not in feature matrix Request control in Microsoft Teams (CWA2112) Support for cursor color inverting (CWA2112) Not Supported Supported Microsoft Teams enhancement to echo cancellation (CWA2111) Supported Enhancement on smart card Supported support (CWA2112) Webcam redirection for 64bit (Technical Preview) (CWA2111) Not supported Support for custom web stores (Technical Preview) (CWA2111) Not supported Workspace with intelligence Not supported (Technical Preview) (CWA2111) Session reliability enhancement (CWA2109) Supported Enhancement to logging (CWA2109) Supported Adaptive audio (CWA2109, Supported CWA2112) Storebrowse enhancement for service continuity(CWA2109) Not supported Limitations N/A Not supported N/A Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Not supported For limitations, see the Citrix Workspace app limitations section. There are no limitations in this release. For limitations, see the Citrix Workspace app limitations section. Not supported Not supported Not supported There are no limitations in this release There are no limitations in this release There are no limitations in this release Not supported Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 149 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 Global App Config Service (Public Technical Preview) (CWA2109) Not supported EDT MTU discovery (CWA2109) Not supported Creating custom user-agent Not supported strings in network request (CWA2109) Feature flag management (CWA2109) Not supported Battery status indicator (CWA2106, CWA 2111) Supported Service continuity (CWA2109) Not supported User Interface enhancement Not supported (CWA2106) Pinning multi-monitor screen layout (CWA2103) Not supported App Protection (CWA2101, Not supported CWA2106, CWA 2108 ) Authentication enhancement is available only in cloud deployments (CWA2012) Not supported Multiple audio (CWA2012, CWA2010, and CWA2112) Not supported Citrix logging (CWA2009) Supported ThinOS VDI configuration Cryptographic update (CWA2006) Not supported Transparent user interface (TUI) (CWA1912 and CWA1910) Not supported GStreamer 1.x supportexperimental feature(CWA1912) Supported App indicator icon (CWA1910) Not supported Latest webkit support Supported (CWA1908 and CWA1906) Bloomberg audio redirection Supported (CWA1903) Bloomberg v4 keyboard selective redirection support(CWA1808) Supported Broker Setting Supported Limitations Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported Not supported Not supported Not supported Not supported There are no limitations in this release. Not supported Not supported There are no limitations in this release. Not supported There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. 150 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 116. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.5067 with CWA 2112 PNA button menu Supported Sign on window function Supported Workspace mode Supported Admin policy tool Supported Limitations There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. New and enhanced features Citrix Workspace app updates Citrix Workspace app package is updated to version 21.12.0.18.2. This package is intended for users who want to install the Citrix Workspace app version 2112 on ThinOS. Invert cursor color From Citrix Workspace app 2112 and ThinOS 9.1.5067, the cursor color can be inverted based on the background color of a text. As a result, you can easily locate the position of the cursor in between texts. By default, this feature is disabled. To enable cursor color inverting feature, do the following: Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select wfclient.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter Thinwire3.0. 6. In the Key field, enter InvertCursorEnabled. 7. In the Value field, enter True. 8. Sign out or restart the device for the settings to take effect. NOTE: If you have enabled the cursor color inverting feature, the Cursor Pattern setting from Advanced > Session Settings > Citrix Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings is deprecated. Limitations for inverting cursor color Sometimes the cursor color inverting feature does not work after you upgrade or downgrade the Citrix Workspace app package. Workaround is to remove the cursor setting from Advanced > VDI Configuration Editor > Citrix Configuration Editor and then configure the cursor pattern setting from Advanced > Session Settings > Citrix Session Settings in Admin Policy Tool or Wyse Management Suite policy settings. This issue is planned to be resolved in a future release. Adaptive audio enhancement From Citrix Workspace app 2112 and ThinOS 9.1.5067, Adaptive audio works while using User Datagram Protocol (UDP) audio delivery. Adaptive audio is enabled by default. This feature requires VDA version 2112 or later versions. For more information, see the Citrix Virtual Apps and Desktops product documentation at www.docs.citrix.com. Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 151 5.8.4 application packages for ThinOS UDP audio through Citrix Gateway From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports Datagram Transport Layer Security (DTLS) protocol for UDP audio. As a result, you can access the UDP audio through Citrix Gateway. By default, this feature is disabled. Enable UDP audio through Citrix Gateway feature Prerequisites Ensure that UDP audio is enabled in ThinOS. To configure the settings, do the following: 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > Session Settings > Citrix Session Settings. 2. Select the Enable UDP audio check box. 3. Select Audio quality as Medium. Ensure that Citrix Audio quality policy is High or Medium in Citrix Studio. 4. Sign off from the session and the broker for the changes to take effect. Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter WFClient. 6. In the Key field, enter EnableUDPThroughGateway. 7. In the Value field, enter True. 8. Sign out or restart the device for the settings to take effect. Disable UDP audio through Citrix Gateway feature Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > Session Settings > Citrix Session Settings. 2. Clear the Enable UDP audio check box. 3. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 4. Remove the EnableUDPThroughGateway setting. 5. Sign out or restart the device for the settings to take effect. Smart card reader enhancement From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports plug and play functionality for smart card reader. When you insert a smart card, the smart card reader detects the smart card in the server and the client. You can plug and play multiple cards simultaneously, and all these cards are detected. This feature is enabled by default. Disable smart card plug and play Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update. 152 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS 5. In the Section field, enter SmartCard. 6. In the Key field, enter DriverName. 7. In the Value field, enter VDSCARD.DLL. 8. Sign out or restart the device for the settings to take effect. Smart card reader limitations This feature is sometimes disabled after you upgrade or downgrade the Citrix Workspace app package. DriverName in smartcard settings under module.ini is changed from VDSCARDV2.DLL to VDSCARD.DLL. This issue is planned to be resolved in a future release. As a workaround, do the following: 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter SmartCard. 6. In the Key field, enter DriverName. 7. In the Value field, enter VDSCARDV2.DLL. 8. Sign out or restart the device for the settings to take effect. Battery status indicator enhancement From Citrix Workspace app 2112 and ThinOS 9.1.5067, the battery status indicator is displayed in the notification area for server VDAs. This feature is enabled by default. Microsoft Teams update From Citrix Workspace app 2112 and ThinOS 9.1.5067, Microsoft Teams optimization supports echo cancellation. The echo cancellation option for Microsoft Teams is disabled by default. Enable echo cancellation for Microsoft Teams Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix Configuration Editor. 2. In the Citrix JSON Settings, click Add Row. 3. From the File drop-down list, select hdx_rtc_engine/config.json. 4. From the Operation drop-down list, select Add or Update. 5. In the Key field, enter EnableAEC. 6. In the Value field, enter 1. 7. In the Citrix JSON Settings, click Add Row to add the second setting. 8. From the File drop-down list, select hdx_rtc_engine/config.json. 9. From the Operation drop-down list, select Add or Update. 10. In the Key field, enter EnableACC. 11. In the Value field, enter 1. 12. In the Citrix JSON Settings, click Add Row to add the third setting. 13. From the File drop-down list, select hdx_rtc_engine/config.json. 14. From the Operation drop-down list, select Add or Update. 15. In the Key field, enter EnableNS. 16. In the Value field, enter 1. Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 153 5.8.4 application packages for ThinOS 17. Sign out or restart the device for the settings to take effect. Citrix Workspace app limitations In Citrix Workspace app 2112, 32-bit apps with HDX webcam redirection are only supported using inbuilt camera. Only the default video resolution is qualified yet by Dell Technologies. External camera does not work with 32-bit apps using HDX webcam redirection. The issue is also observed in Linux binary. The following new features from Citrix Workspace app 2111 and Citrix Workspace app 2112 are not supported: Multiple audio devices Request control in Microsoft Teams Webcam redirection for 64bit (Technical Preview) Custom web stores (Technical Preview) Workspace with intelligence (Technical Preview VMware Horizon updates VMware Horizon package is updated to version 2111.8.4.0.18957622.3. VMware Horizon limitations: The following new features of VMware Horizon client for Linux 2111 are not supported on ThinOS: Client settings that take effect in individual desktops is not supported. Configuration option for Blast decoder cache is not supported. VMware Horizon blast does not support serial port in this package release due to a known issue. Cisco WebEx Meetings VDI updates Cisco WebEx Meetings VDI application package is updated to version 41.12.6.12.1. From this release, registration and invitations in Webex Meetings and Webex Events can be managed by cohosts. Cohosts can import or invite attendees and event panelist. Cohosts can also approve or reject registrants. Fixed the issue where the audio can still be heard after ending a call from the taskbar. Supports optimization mode through HTTP proxy server with username and password authentication. Cisco WebEx Meetings VDI feature matrix Table 117. Cisco WebEx Meetings VDI feature matrix Scenarios ThinOS 9.1.5067 Join meeting Supported Audio call Supported Video call Supported Start video Supported Stop video Supported Switch camera during meetings Supported Adjust volume Supported Testing microphone Supported Testing speaker Supported End meeting Supported Leave meeting Supported Change microphone device Supported 154 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 117. Cisco WebEx Meetings VDI feature matrix (continued) Scenarios ThinOS 9.1.5067 Change speaker device Supported Mute by myself Supported Unmute Supported Lock meeting Supported Return meeting Supported Hotplug the headset Supported Plug out headset Supported Plug out headset and plug in new headset device Supported Disconnect network Not tested Disconnect desktop Supported Polls Supported Q & A--Participants ask Questions to Host Supported Chat--to everyone Supported Chat--to specified participants Supported Screen sharing--If 1 monitor connected Supported Screen sharing--If multiple monitors connected Supported Screen sharing--Whiteboard Supported Screen sharing--Share one of the applications Supported Screen sharing--Switch share content Supported Screen sharing--Annotates Supported Screen sharing--Pause or Resume Supported Screen sharing--View--full screen Supported Screen sharing--View--Zoom in, out, or to Supported Screen sharing--Start or stop video during screen sharing Supported Record meeting--Start, Pause, or Stop recording Supported Breakout sessions Supported Support--Request Desktop Control Not supported Support--Request Application Control Not supported Stop screen sharing Supported Make Host or Cohost other Participants Supported Participant Supported Close Participant Supported Invite and Remind Supported Layout Grid, Stack, Side by Side, or Full-screen view, Names in Video--Automatically Hide names when not Speaking, Show all names, Hide all names, Show participants without video, and Increase or Decrease Video size Supported Virtual Background or Blur image Not supported Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 155 5.8.4 application packages for ThinOS Cisco WebEx Meetings VDI limitation Cisco WebEx Meeting 41.12 is not optimized for Horizon 2111 and it is a Cisco WebEx limitation. Optimization may work in rare occasions. Cisco WebEx VDI updates Cisco WebEx VDI application package is updated to version 41.12.0.20899.1. Supports EPOS headset--Dell Technologies has tested only the models EPOS IMPACT MB Pro 2 UC ML and EPOS ADAPT 660. If you move around while on a Webex call, the network is changed automatically without any call quality effect or interruption to the call. End-to-end encrypted meetings can now be scheduled from the Webex scheduler. You can use the Webex app to join or start an end-to-end encrypted Webex meeting. In the Meeting info and during the meeting, an indicator is displayed to notify the participants that the meeting is encrypted. Supports optimization mode through HTTP proxy server with username and password authentication. Cisco WebEx VDI feature matrix Table 118. Cisco WebEx VDI feature matrix Scenarios Join meeting Audio call Video call Start video Stop video Switch camera during meetings Adjust volume Testing microphone Testing speaker End meeting Leave meeting Change microphone device Change speaker device Mute by myself Unmute Hotplug the headset Plug out headset Plug out headset and plug in new headset device Disconnect network Disconnect desktop Music mode Polls Chat--to everyone ThinOS 9.1.5067 Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Not tested Supported Supported Supported Supported 156 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 118. Cisco WebEx VDI feature matrix (continued) Scenarios ThinOS 9.1.5067 Chat--to specified participants Supported Screen sharing--If 1 monitor connected Supported Screen sharing--If multiple monitors connected Supported Screen sharing--Whiteboard Supported Screen sharing--Pause or Resume Supported Screen sharing--View--full screen Supported Screen sharing--View--Zoom in, out, or to Supported Screen sharing--Start or stop video during screen sharing Supported Screen sharing--Annotates Supported Record meeting--Start, Pause, or Stop recording Supported Support--Request Desktop Control Not supported Support--Request Application Control Not supported Stop screen sharing Supported Participant Supported Close Participant Supported Invite to Meeting only and invite through Meeting link Supported Layout Grid, Stack, Side by Side, or Full-screen view and Automatically hide names Supported Virtual Background or Blur image Not supported Zoom application package updates Zoom Citrix application package is updated to version 5.8.4.21112.1. Zoom Horizon application package is updated to version 5.8.4.21112.1. Virtual background support is added from this release. Zoom application package feature matrix Table 119. Zoom application package feature matrix Scenarios Join meeting Audio call Video call Start video Stop video Switch camera during meetings Adjust volume Testing microphone Testing speaker End meeting ThinOS 9.1.5067 Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 157 5.8.4 application packages for ThinOS Table 119. Zoom application package feature matrix (continued) Scenarios ThinOS 9.1.5067 Leave meeting Supported Change microphone device Supported Change speaker device Supported Mute by self Supported Unmute Supported Hotplug the headset Supported Plug out headset Supported Plug out headset and plug in new headset device Supported Disconnect network Not tested Disconnect desktop Supported Music mode Supported Polls Supported Chat--to everyone Supported Chat--to specified participants Supported Screen sharing--If 1 monitor connected Supported Screen sharing--If multiple monitors connected Supported Screen sharing--Whiteboard Supported Screen sharing--Pause or Resume Supported Screen sharing--View--full screen Supported Screen sharing--View--Zoom in, out or to Supported Screen sharing--Start or stop video while screen sharing Supported Screen sharing--Annotates Supported Record meeting--Start, Pause, or Stop recording Supported Support--Request Desktop Control Not supported Support--Request Application Control Not supported Stop screen sharing Supported Participant Supported Close Participant Supported Invite to Meeting only and invite through Meeting link Supported Layout Grid, Stack, Side by Side, or Full-screen view and Automatically hide names Supported Virtual Background or Blur image Not supported Zoom application package limitations Zoom application package version 5.8.4 supports HID button for only answering a call. HID button cannot be used to end a call. Zoom application performance is low on clients or VDI with 2 cores. Use a client or VDI with 4 cores to avoid performance issues. 158 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Tested environments matrix The following tables display the testing environment for the respective attributes: Table 120. Tested environment--General components Component Version Wyse Management Suite (cloud and on-premises) 3.5 Imprivata OneSign 7.6 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions Table 121. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested Table 122. Tested environment--VMware Horizon VMware Horizon Windows 10 Windows Server 2016 Windows Server 2019 VMware Horizon 2111 Tested Tested Tested APPs Tested Table 123. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 2.9.400 2.9.400 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 124. Tested environment--Skype for Business VMware VDI Operating system Skype for Business client VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Skype for Business 2016 Windows server 2016 Skype for Business 2016 VMware Horizon 2111 Windows server 2019 Not tested Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested Table 125. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.2 JVDI agent 14.0.2 Jabber software 14.0.2 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 159 5.8.4 application packages for ThinOS Table 126. Tested environment--JVDI VMware VDI Operating system JVDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 14.0.2 Windows server 2016 14.0.2 Windows server 2019 Not tested VMware Horizon 2111 JVDI agent 14.0.2 14.0.2 Not tested Jabber software 14.0.2 14.0.2 Not tested Table 127. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.8.4.21112_1 Zoom software 5.8.4.21112 Table 128. Tested environment--Zoom VMware VDI Operating system VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Windows server 2016 VMware Horizon 2111 Windows server 2019 Zoom package 5.8.4.21112_1 5.8.4.21112_1 Not tested Zoom software 5.8.4.21112 5.8.4.21112 Not tested Table 129. Tested environment--Cisco Webex Teams Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 41.12.0.20899_1 Webex Teams software 41.12.0.20899 Table 130. Tested environment--Cisco Webex Teams VMware VDI Operating system Webex Teams VMware Horizon 7.12 Windows 10 41.12.0.20899_1 VMware Horizon 2106 Windows server 2016 41.12.0.20899_1 VMware Horizon 2111 Windows server 2019 Not tested Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested Table 131. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2112 Windows 10 Windows server 2016 Windows server 2019 41.12.6.12_1 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Table 132. Tested environment--Cisco Webex Meetings VMware VDI Operating system Webex Meetings VDI VMware Horizon 7.12 VMware Horizon 2106 Windows 10 Windows server 2016 41.12.6.12_1 Webex Meetings software The supported compatible version of Webex Meetings 160 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS Table 132. Tested environment--Cisco Webex Meetings (continued) VMware VDI Operating system Webex Meetings VDI Windows server 2019 Webex Meetings software app on the hosted virtual desktop is from 41.12 to 42.4. Known issues Table 133. Known issues Issue ID Description Workaround DTOS-6296 Serial redirection does not work in VMware Horizon Blast There is no workaround in this release. DTOS-6386 During a Citrix session, if you enable multiple audio and open the Recording tab from the Sound window, the session gets disconnected. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Do not open Sound > Recording. You cannot switch the recording device in Windows Sound settings. DTOS-6426 There is no audio on the videos played using Multimedia redirection. Go to Peripherals > Audio on the client This issue is observed on devices that run ThinOS version 9.1.5067 and click OK. The audio will resume with Citrix Workspace app version 2112. playing. DTOS-6757 A green shadow is visible on the session window when a video is played locally using VLC player. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Close and reopen the video. DTOS-6645 Sometimes, during an ICA session launch or disconnection, an error message is displayed due to a missing ./ICAClient/ appsrv.ini file. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Uninstall and reinstall the Citrix Workspace app package. DTOS-6026 If you connect a second camera to the client during an RTME video call, the thin client restarts. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. There is no workaround in this release. DTOS-6363 Smartcard is not detected after you disconnect a broker session that was logged in using a smartcard. The issue occurs when thin client resumes from sleep mode. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Workaround is to force restart the thin client. DTOS-5639 CPU utilization reaches 100% during a WebEx Teams VDI call. This There is no workaround in this release. issue is observed on Wyse 5470 thin clients. DTOS-6741 The default audio input and output device does not change when you change the default audio device from the application in a session. The default device that is selected on the client is used for audio input and output. The issue occurs when multiple audio is enabled. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Disable multiple audio. DTOS-6341 DriverName in smartcard settings is changed from Either reset the client to factory VDSCARDV2.DLL to VDSCARD.DLL when you connect to Wyse settings or manually configure Management Suite or when you remove the smartcard settings VDSCARDV2.DLL/VDSCARD.DLL in from VDI settings. This issue is observed on Wyse 5470 All-in-One Admin policy Tool/Wyse Management devices that run ThinOS version 9.1.5067 with Citrix Workspace app Suite policy settings. version 2112. DTOS-6028 Inverting the cursor color in Citrix does not work. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112. Remove the cursor setting from Advanced > VDI Configuration Editor > Citrix Configuration Editor and then configure the cursor pattern setting from Advanced > Session Settings > Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 161 5.8.4 application packages for ThinOS Table 133. Known issues (continued) Issue ID Description Workaround Citrix Session Settings in Admin Policy Tool or Wyse Management Suite policy settings. DTOS-6775 If you enable multiple audio and play online videos or sounds, always Disable multiple audio. The audio will the inbuilt audio device of the thin client is used. The issue is resume playing from the audio device observed in Windows server 2016 or 2019 VDA. that the user selects. 162 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS 9 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Release summary Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. Version Citrix_Workspace_App_21.9.0.25_1 .pkg Cisco_WebEx_Meetings_VDI_41.10.3.19_1.pkg Cisco_WebEx_VDI_41.10.0.20213_1.pkg (formerly Cisco WebEx Teams) HID_Fingerprint_Reader_210217_11.pkg Release date November 2021 Supported platforms Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Important notes Upgrade the ThinOS firmware to 9.1.4234 before you install the application packages. NOTE: Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. This issue is also observed in the Citrix Workspace app Linux binary. For more information, see Citrix Workspace app updates. Cisco WebEx Meetings VDI and Cisco WebEx VDI are qualified for Citrix VDI on ThinOS 9.1.4234 with Citrix Workspace app package 21.9.0.25.1. Cisco WebEx Meetings VDI and Cisco WebEx VDI are qualified for VMware Blast VDI on ThinOS 9.1.4234 with VMware Horizon package 2106.8.3.0.18251983_5. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 163 210217_11 packages for ThinOS Installing the application package Download the application packages Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application packages that you require. 7. Download each application package file. Install the application package using Wyse Management Suite Prerequisites Upgrade the ThinOS firmware to 9.1.4234 before you install the application package. The thin client must be registered to Wyse Management Suite. Create a group in Wyse Management Suite with a group token. NOTE: If you have an existing group with a valid group token, you can register the thin client to the same group. Ensure you have downloaded the application packages. See, Download the application package. Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates. NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab. 5. Click Browse and select the application package to upload. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish. The thin client downloads the package to install and restarts. The package version is upgraded. Compatibility Application package information Supported ThinOS application packages--The following ThinOS packages are qualified by Dell Technologies. Citrix_Workspace_App_21.9.0.25_1 .pkg Cisco_WebEx_Meetings_VDI_41.10.3.19_1.pkg Cisco_WebEx_VDI_41.10.0.20213_1.pkg (formerly Cisco WebEx Teams) HID_Fingerprint_Reader_210217_11.pkg Supported Firmware--ThinOS version 9.1.4234. NOTE: For information about other packages, see ThinOS application package details in the ThinOS 9.1.4234 Release Notes. 164 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Previous versions Citrix_Workspace_App_21.6.0.28_10.pkg Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly Cisco WebEx Teams) HID_Fingerprint_Reader_210217_10.pkg Citrix Workspace app feature matrix Table 134. Citrix Workspace app feature matrix Feature Citrix Workspace Citrix Virtual Apps Citrix Virtual Desktops ThinOS 9.1.4234 with CWA 2109 Limitations Supported Citrix session prelaunch and session linger features are not supported. This is Linux binary design. Supported Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. Endpoint Management UI HDX Host Core Citrix Content Collaboration N/A (Citrix Files) Citrix Access Control N/A Service Citrix Workspace Browser N/A SaaS/Webapps with SSO Not supported Citrix Mobile Apps N/A Intelligent Workspace N/A features Auto configure using DNS for Email Discovery Supported Centralized Management Settings Supported App Store Updates/Citrix N/A Auto updates Desktop Viewer/Toolbar Supported Multi-tasking Supported Follow Me Sessions (Workspace Control) Adaptive transport Supported Supported Session reliability Supported N/A N/A N/A Not supported N/A N/A There are no limitations in this release. There are no limitations in this release. N/A There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 165 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations Auto-client Reconnect Supported There are no limitations in this release. Bi-directional Content N/A N/A redirection URL redirection N/A N/A File open in Citrix N/A N/A Workspace app Browser content redirection Limited support Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+. Multiport ICA Supported There are no limitations in this release. Multistream ICA Not supported Not supported SDWAN support Not supported Not supported HDX IO/Devices/Printing Local Printing Supported There are no limitations in this release. Generic USB Redirection Supported There are no limitations in this release. Client drive mapping/File Transfer Supported There are no limitations in this release. HDX Integration Local App Access N/A N/A Multi-touch N/A N/A Mobility pack N/A N/A HDX Insight Supported There are no limitations in this release. HDX Insight with NSAP VC Supported There are no limitations in this release. EUEM Experience Matrix Supported There are no limitations in this release. Session Sharing Supported There are no limitations in this release. HDX Multi-media Audio Playback Supported There are no limitations in this release. Bi-directional Audio (VoIP) Supported There are no limitations in this release. Webcam redirection Supported Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. 166 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations Video playback Supported There are no limitations in this release. Flash redirection N/A N/A Microsoft Teams Optimization Supported Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Skype for business Optimization pack Supported Not supported through proxy server. Cisco Jabber Unified Communications Optimization Supported For information about limitations, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/ support. Unified Communication Zoom Cloud Meeting Optimization Supported Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Unified Communication Cisco Webex Teams Offloading (tVDI) Supported Supports Webex Teams optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 167 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations Unified Communication Cisco Webex Meetings Offloading (wVDI) Supported Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support. Windows Multimedia redirection Supported There are no limitations in this release. UDP Audio Supported (not with NetScaler Gateway) Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation. HDX Graphics H.264-enhanced SuperCodec Supported There are no limitations in this release. Client hardware acceleration Supported There are no limitations in this release. 3DPro Graphics Supported There are no limitations in this release. External Monitor Support Supported There are no limitations in this release. True Multi Monitor Supported There are no limitations in this release. Desktop Composition N/A N/A redirection Location Based Services N/A N/A (Location available via API- description Authentication Federated Authentication (SAML/Azure AD) Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. RSA Soft Token Supported There are no limitations in this release. Challenge Response SMS (Radius) Supported There are no limitations in this release. OKTA Multi factor authentication Limited supported (only supports Radius) Does not support OKTA SAML authentication. 168 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations DUO multi factor authentication Supported There are no limitations in this release. Smart cards (CAC, PIV etc) Supported There are no limitations in this release. User Cert Auth via N/A N/A NetScaler Gateway (via Browser Only) Proximity/Contactless Card Supported There are no limitations in this release. Credential insertion (For example, Fast Connect, Storebrowse) Supported There are no limitations in this release. Pass Through Authentication Supported There are no limitations in this release. Save credentials (on- N/A N/A premise and only SF) NetScaler nFactor Authentication Not supported Not supported NetScaler Full VPN Not supported Not supported Netscaler Native OTP Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Biometric Authentication such as Touch ID and Face ID Supported (only supports Touch ID) Only supports Touch ID. Single Sign-On to Citrix N/A N/A Files App Single Sign on to Citrix N/A N/A Mobile apps Anonymous Store Access Supported There are no limitations in this release. Netscaler + RSA Not supported Not supported Netsclaer + Client cert authentication Not supported Not supported Citrix cloud + Azure Active Not supported Directory Not supported Citrix cloud + Active Directory + Token Not supported Not supported Citrix cloud + Citrix Gateway Not supported Not supported Citrix cloud + Okta Not supported Not supported Citrix cloud + SAML 2.0 Not supported Not supported Netscaler load balance Not supported Not supported Security TLS 1.2 Supported There are no limitations in this release. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 169 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations TLS 1.0/1.1 Not supported Not supported DTLS 1.0 Supported There are no limitations in this release. DTLS 1.2 Not supported Not supported SHA2 Cert Supported There are no limitations in this release. Smart Access Not supported Not supported Remote Access via Citrix Gateway Supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. Workspace for Web Access N/A N/A IPV6 Not supported Not supported Keyboard Enhancements Dynamic Keyboard Layout Synchronization with Windows VDA Supported There are no limitations in this release. Unicode Keyboard Layout Supported Mapping with Windows VDA There are no limitations in this release. Client IME Enhancements N/A N/A with Windows VDA Language Bar Show/Hide N/A N/A with Windows VDA Applications Option Key mapping for N/A N/A server-side IME input mode on Windows VDA Dynamic Keyboard Layout Synchronization with Linux VDA Not supported Not supported Client IME Enhancements N/A N/A with Linux VDA Language Bar support for Linux VDA Applications Not supported Not supported Keyboard sync only when a session is launched--client Setting in ThinOS Supported There are no limitations in this release. Server default setting in ThinOS Supported There are no limitations in this release. Specific keyboard in ThinOS Supported There are no limitations in this release. New features listed in Citrix Workspace App release notes but not in feature matrix Session reliability enhancement (CWA2109) Enhancement to logging (CWA2109) Supported Not Supported There are no limitations in this release Not supported Adaptive audio (CWA2109) Not Supported Not supported 170 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations Storebrowse enhancement for service continuity(CWA2109) Not Supported Not supported Global App Config Service (Public Technical Preview) (CWA2109) Not Supported Not supported EDT MTU discovery (CWA2109) To be verified This feature is not verified yet in ThinOS. Creating custom user-agent Not Supported strings in network request (CWA2109) Not supported Feature flag management (CWA2109) Not Supported Not supported Battery status indicator (CWA2106) Supported There are no limitations in this release. Service continuity (Technical Preview) (CWA2104, CWA2106) Not supported Not supported Pinning multi-monitor screen layout (CWA2103) Not supported Not supported App Protection (CWA2101, Not supported CWA2106 ) Not supported Authentication enhancement is available only in cloud deployments (CWA2012) Not supported Not supported Multiple audio (CWA2012 and CWA2010) Not supported Not supported Citrix logging (CWA2009) Supported There are no limitations in this release. Cryptographic update (CWA2006) Not supported Not supported Transparent user interface (TUI) (CWA1912 and CWA1910) Not supported Not supported GStreamer 1.x supportexperimental feature(CWA1912) Supported There are no limitations in this release. App indicator icon (CWA1910) Not supported Not supported Latest webkit support Supported (CWA1908 and CWA1906) There are no limitations in this release. Bloomberg audio redirection Supported (CWA1903) There are no limitations in this release. Bloomberg v4 keyboard selective redirection support(CWA1808) Supported There are no limitations in this release. ThinOS VDI configuration Broker Setting Supported There are no limitations in this release. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 171 210217_11 packages for ThinOS Table 134. Citrix Workspace app feature matrix (continued) Feature ThinOS 9.1.4234 with CWA 2109 Limitations PNA button menu Supported There are no limitations in this release. Sign on window function Supported There are no limitations in this release. Workspace mode Supported There are no limitations in this release. Admin policy tool Supported There are no limitations in this release. New and enhanced features Citrix Workspace app updates Citrix Workspace app package version is updated to 21.9.0.25.1. This package is intended for users who want to install the Citrix Workspace app version 2109 on ThinOS. HDX RealTime Media Engine (RTME) within the Citrix Workspace app 2109 package is updated to version 2.9.400. Session reliability enhancement--The screen changes when session reliability begins. The session window is disabled and a countdown timer with the time until the next reconnection attempt is displayed. NOTE: This feature is only supported on Citrix Virtual Desktops. For more information, see the Citrix documentation at docs.citrix.com. Update the HID fingerprint reader to fix the issue where the ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109. See, HID fingerprint reader updates. Citrix Workspace app limitations and known issues Keyboard Layout Mode = Server Default in CWA2109 is not working. This issue is also observed in the Citrix Workspace app Linux binary. Battery status does not appear on a desktop session that is launched from Wyse 5470 Thin Client. This issue is also observed in the Citrix Workspace app Linux binary. Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. If you are using Desktop Delivery Controller (DDC) version 2109, you can find the Adaptive Audio policy, and disable it using the policy settings. If you are using DDC version 1912, change the registry value of REG_DWORD EnableAdaptiveAudio to 0 in the following registry paths: Desktop VDA (Windows 10)--HKLM\Software\Citrix\Audio Server VDA (Server 2016\2019)--HKLM\Software\WOW6432Node\Citrix\Audio Users are not able to share screen while using Microsoft Teams in Citrix VDA 2109 with Citrix Workspace app 2106 for Linux. The following new features from Citrix Workspace app 2108 and Citrix Workspace app 2109 are not supported: Enhancement to logging--ThinOS does not provide the collectlog.py tool that lets you collect the log files from different folders. Service continuity Support for Service continuity with Citrix Workspace Web Extension for Google Chrome Storebrowse enhancement for service continuity Global App Config Service (Public Technical Preview) Creating custom useragent strings in network request Feature flag management App protection--App protection component is not installed during Citrix Workspace app package installation in ThinOS. Hence, the App protection feature is not supported in ThinOS. If you continue to enable App protection for Citrix delivery group, you cannot see the published resources in thin client. This limitation is a known issue in ThinOS. In Citrix Workspace app for Linux, the published resources can be seen, however, if you try to launch protected resources, the client displays a warning message. 172 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Adaptive audio--Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. EDT MTU discovery feature is not qualified by Dell Technologies--MTU Discovery is enabled by default. For more information, see the Citrix documentation at docs.citrix.com. Cisco WebEx Meetings VDI updates Cisco WebEx Meetings VDI package version is updated to 41.10.3.19.1. Supports video optimization with WebEx Meetings VDI from this release. Cisco WebEx Meetings optimization for VMware Horizon feature matrix Table 135. Cisco Webex Meetings optimization feature matrix Scenarios ThinOS 9.1.4234 Join meeting Supported Audio call Supported Video call Supported Start video Supported Stop video Supported Switch camera during meetings Supported Adjust volume Supported Testing microphone Supported Testing speaker Supported End meeting Supported Leave meeting Supported Change microphone device Supported Change speaker device Supported Mute by self Supported Unmute Supported Lock meeting Supported Return meeting Supported Hotplug headset Supported Plug out headset Supported Plug out headset and plug in a new headset device Supported Disconnect network Not tested Disconnect desktop Supported Music mode Supported Polls Supported Chat--To everyone Supported Chat--To specified participants Supported Share screen--If 1 monitor is connected Supported Share screen--If multiple monitors are connected Supported Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 173 210217_11 packages for ThinOS Table 135. Cisco Webex Meetings optimization feature matrix (continued) Scenarios ThinOS 9.1.4234 Share screen--Whiteboard Supported Share screen--Share one of the applications Supported Share screen--Switch share content Supported Share screen--Annotate Supported Share screen--Pause or Resume Supported Share screen--View--Full screen Supported Share screen--View--Zoom in, out, or to Supported Share screen--Start or Stop video during share screen Supported Record meeting--Start, Pause, or Stop recording Supported Support--Request Desktop Control Not supported Support--Request Application Control Not supported Stop share screen Supported Participant Supported Close Participant Supported Cisco WebEx Meetings optimization for VMware Horizon limitations If you hot-plug the thin client, the thin client may stop responding during meetings. If you use the integrated microphone on the Wyse 5470 and Wyse 5470 All-in-One thin clients, there can be echo. The EagleEye mini camera does not work in WebEx Meetings. HID fingerprint reader updates HID Fingerprint Reader package is updated to 210217.11. This package resolves the issue where the ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109. NOTE: Dell Technologies recommends that you disable Enable HID Fingerprint Reader before you upgrade the HID fingerprint reader package, and then enable it again after you upgrade the package. The HID fingerprint reader does not work in the ICA session without first disabling the Enable HID Fingerprint Reader option before you upgrade HID fingerprint reader package. If the HID fingerprint reader does not work in the ICA session, disable Enable HID Fingerprint Reader from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server. Cisco WebEx VDI update Cisco WebEx VDI package version is updated to 41.10.0.20213.1. 174 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Tested environments matrix The following tables display the testing environment for the respective attributes: Table 136. Tested environment--General components Component Version Wyse Management Suite (cloud and on-premises) 3.5 Imprivata OneSign 7.1.005.42 Citrix ADC (formerly NetScaler) 12.1/13.0 StoreFront 1912 LTSR and later versions Table 137. Test environment--Citrix Citrix Virtual Apps and Desktops Windows 10 Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Tested Tested Windows Server 2016 Tested Tested Windows Server 2019 Tested Tested APPs Tested Tested Table 138. Tested environment--Skype for Business Citrix VDI Operating system RTME Client RTME Agent Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 2.9.400 2.9.400 Skype for Business client Skype for Business 2016 Skype for Business Server Skype for Business 2015 Table 139. Tested environment--JVDI Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 JVDI 14.0.1 JVDI agent 14.0.1 Jabber software 14.0.1 Table 140. Tested environment--Zoom Citrix VDI Operating system Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 Zoom package 5.7.6.20822 Zoom software 5.7.6.20822 Table 141. Tested environment--Cisco Webex Teams Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Windows 10 Desktops 7 1912 LTSR (CU3) Windows server 2016 41.10.0.20213.1 Webex Teams software 41.10.0.20213 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 175 210217_11 packages for ThinOS Table 141. Tested environment--Cisco Webex Teams (continued) Citrix VDI Operating system Webex VDI Citrix Virtual Apps and Desktops 7 2109 Windows server 2019 Webex Teams software Table 142. Tested environment--Cisco Webex Teams VMware VDI Operating system Webex Teams VMware Horizon 7.12 VMware Horizon 2103 Windows 10 Windows server 2016 41.10.0.20213.1 41.10.0.20213.1 VMware Horizon 2106 Windows server 2019 Not tested Webex Teams software 41.10.0.20213 41.10.0.20213 Not tested Table 143. Tested environment--Cisco Webex Meetings Citrix VDI Operating system Webex Meetings VDI Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3) Citrix Virtual Apps and Desktops 7 2109 Windows 10 Windows server 2016 Windows server 2019 41.10.3.19.1 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2. Table 144. Tested environment--Cisco Webex Meetings VMware VDI Operating system Webex Meetings VDI VMware Horizon 7.12 Windows 10 41.10.3.19.1 VMware Horizon 2103 Windows server 2016 VMware Horizon 2106 Windows server 2019 Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2. Known issues Table 145. Known issues Issue ID Description Workaround DTOS-5132 Published apps in Auto Connect List under Broker Connections do not connect when they are in log off status. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1. Connect the apps by clicking them manually. DTOS-5197 Sometimes the microphone does not work or there is echo from the audio during a video call on Skype for Business (no RTME). The issue is observed on Wyse 5070 Extended and Wyse 5470 Allin-One thin clients with Citrix Workspace app version 21.9.0.25.1. Configure to RTME or only audio call. DTOS-5198 When you log in to the Citrix Broker agent after connecting the VPN without adding a DNS address, an incorrect prompt message is displayed. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1. There is no workaround in this release. DTOS-5217 Camera is occupied by an unknown procedure after launching a session desktop. Other apps cannot use the camera unless you sign off and sign in to the desktop again. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1. Disconnect or sign out and relaunch session. DTOS-5153 Noise is observed when recording voice with analog or USB headset There is no workaround in this release. in VDI session on Wyse 5070 thin client. The issue is observed on Wyse 5070 Extended with Citrix Workspace app version 21.9.0.25.1. 176 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS Table 145. Known issues (continued) Issue ID Description Workaround DTOS-5108 Graphics issue is observed during Webex Meeting calls and also There is no workaround in this release. while sharing screen. The issue is observed on Wyse 5070 Standard with Citrix Workspace app version 21.9.0.25.1. DTOS-5194 Background noise is observed even after selecting Noise Removal option during WebEx Teams call. The issue is observed on Wyse 5070 Standard and Wyse 5470 All-in-One thin clients with Citrix Workspace app version 21.9.0.25.1. There is no workaround in this release. DTOS-5205 Webex Meetings call does not end even after ending the Webex Log in to the session again, after closing meetings process from Task Manager. The issue is observed on the WebEx VDI through task manager. Wyse 5470 All-in-One with Citrix Workspace app version 21.9.0.25.1. DTOS-5196 After closing Webex teams apps in task manager, the audio from meeting is still audible. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1. Log in to the session again, after closing the WebEx VDI through task manager. DTOS-5166 If you disconnect the headset from the thin client, the audio from Microsoft Teams echoes. The issue is observed on Wyse 5070 and Wyse 5470 All-in-One thin clients with Citrix Workspace app version 21.9.0.25.1. Do not disconnect or hotplug headsets. You must keep the headset connected. DTOS-5224 Video distortion and lag in the video movement when Microsoft Teams window is dragged. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1. This issue is only observed when the Microsoft teams window is dragged. There is no workaround in this release. DTOS-5225 Unable to generate Attendee history report in Cisco Webex Meetings. The issue is observed on Wyse 5470 All-in-One with VMware Horizon 2106.8.3.0.18251983_5. There is no workaround in this release. DTOS-5227 Unable to check Highlights, Attendance, and Registration Reports in There is no workaround in this release. Event content. The issue is observed on Wyse 5470 All-in-One with VMware Horizon 2106.8.3.0.18251983_5. DTOS-5235 ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109. Upgrade to the latest Citrix Workspace app and HID fingerprint packages. Citrix_Workspace_App_21.9.0.25_1. pkg and HID_Fingerprint_Reader_210217_11.p kg. DTOS-4677 EagleEye mini Camera does not work in Cisco Webex Meetings optimized mode. There is no workaround in this release. DTOS-4355 The Horizon Blast session stops responding during Cisco WebEx Meetings call. Relaunch Horizon Blast session. DTOS-5334 HID fingerprint reader does not work after you upgrade the HID package. Disable the Enable HID Fingerprint Reader option from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server. Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 177 210217_11 packages for ThinOS 10 Resources and support Accessing documents using the product search 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation. Accessing documents using product selector You can also access documents by selecting your product. 1. Go to www.dell.com/support. 2. Click Browse all products. 3. Click Thin Clients. 4. Click the desired category, either Wyse Hardware or Wyse Software. 5. Click the desired product. 6. Click Documentation. 178 Resources and support 11 Contacting Dell Prerequisites NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell sales, technical support, or customer service issues: Steps 1. Go to www.dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4. Select the appropriate service or support link based on your need. Contacting Dell 179Antenna House PDF Output Library 7.1.1629