Dell Wyse ThinOS Version 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Operating System Release Notes

manual, guide, 9.1.5067-3040-5070-5470-5470aio, thinos9.1.4234-9.1.6108-optiplex3000-imprivata-PCoIP, thinos9.1-JVDI-teradici-rdp-horizon

Dell

https://dl.dell.com/content/manual25280532-dell-wyse-thinos-version-9-1-4234-and-9-1-5067-operating-system-release-notes ?language=en-us&ps=true

ThinOS 9.1.5067, BIOS, and Packages posted at Dell.com/support – Technicalhelp

Dell Wyse ThinOS Version 9.1.4234, 9.1.5067, and 9.1.6108 Operating System Release Notes

ThinOS 9.1.6108 Firmware and BIOS for Dell Wyse Thin Clients Now Available – Technicalhelp

PDF preview unavailable. Download the PDF instead.

thinos-9-1-x-rn
Dell Wyse ThinOS
Version 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Operating System Release Notes
April 2022 Rev. A12

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 -2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Contents

Chapter 1: Overview...................................................................................................................... 7
Chapter 2: Version matrix..............................................................................................................8
Chapter 3: ThinOS 9.1.6108......................................................................................................... 10 Release date........................................................................................................................................................................10 Release summary............................................................................................................................................................... 10 Previous versions............................................................................................................................................................... 10 Firmware upgrade.............................................................................................................................................................. 10 Important notes............................................................................................................................................................ 10 Prerequisites for firmware upgrade..........................................................................................................................11 Upgrade from ThinOS 8.6 to ThinOS 9.1.6108 using Wyse Management Suite............................................11 Upgrade from ThinOS 9.1.x to ThinOS 9.1.6108 using Wyse Management Suite.........................................12 Compatibility........................................................................................................................................................................12 ThinOS application package details......................................................................................................................... 12 Wyse Management Suite and Configuration UI package................................................................................... 12 ThinOS build details..................................................................................................................................................... 12 Tested BIOS version for ThinOS 9.1.6108.............................................................................................................. 13 Citrix Workspace app feature matrix.......................................................................................................................13 VMware Horizon feature matrix............................................................................................................................... 21 New and enhanced features...........................................................................................................................................27 Citrix Workspace app updates..................................................................................................................................27 Unified communication updates...............................................................................................................................28 ThinOS enhancements............................................................................................................................................... 28 Updates to Admin Policy Tool and Wyse Management Suite policy settings...............................................29 VMware Horizon update............................................................................................................................................30 VMware Horizon Blast limitations........................................................................................................................... 30 Supported peripherals...................................................................................................................................................... 30 Supported peripherals for OptiPlex 3000 Thin Client.............................................................................................. 37 Tested environments matrix...........................................................................................................................................38 Supported smart cards..................................................................................................................................................... 41 Fixed issues.........................................................................................................................................................................42 Known issues......................................................................................................................................................................44
Chapter 4: ThinOS 9.1.5067.........................................................................................................47 Release summary............................................................................................................................................................... 47 Release date....................................................................................................................................................................... 47 Previous version.................................................................................................................................................................47 Firmware upgrade..............................................................................................................................................................47 Important notes............................................................................................................................................................47 Prerequisites for firmware upgrade........................................................................................................................ 48 Upgrade from ThinOS 9.1.x to ThinOS 9.1.5067 using Wyse Management Suite....................................... 48 Upgrade from ThinOS 8.6 to ThinOS 9.1.5067 using Wyse Management Suite..........................................48 Compatibility....................................................................................................................................................................... 49

Contents

3

ThinOS application package details........................................................................................................................ 49 Wyse Management Suite and Configuration UI package.................................................................................. 49 ThinOS build details.................................................................................................................................................... 49 Tested BIOS version for ThinOS 9.1.5067............................................................................................................ 50 New and enhanced features.......................................................................................................................................... 50 Citrix Workspace app updates................................................................................................................................. 50 Azure Virtual Desktop updates................................................................................................................................. 51 VMware Horizon Blast limitations............................................................................................................................ 51 VDI Configuration Editor............................................................................................................................................52 Wyse Management Suite policy settings and Admin Policy Tool updates.................................................... 56 ThinOS enhancements............................................................................................................................................... 58 Supported peripherals......................................................................................................................................................58 Tested environments matrix...........................................................................................................................................64 Supported smart cards.................................................................................................................................................... 67 Fixed issues.........................................................................................................................................................................68 Known issues...................................................................................................................................................................... 70
Chapter 5: ThinOS 9.1.4234.........................................................................................................73 Release date....................................................................................................................................................................... 73 Downgrading the ThinOS firmware...............................................................................................................................73 Firmware upgrade..............................................................................................................................................................73 Important notes............................................................................................................................................................73 Prerequisites for firmware upgrade........................................................................................................................ 74 Upgrade from ThinOS 8.6 to ThinOS 9.1.4234 using Wyse Management Suite.......................................... 74 Upgrade from ThinOS 9.1.3129 to ThinOS 9.1.4234 using Wyse Management Suite................................. 74 Compatibility....................................................................................................................................................................... 75 ThinOS build details.................................................................................................................................................... 75 ThinOS application package details.........................................................................................................................75 Previous version...........................................................................................................................................................75 Tested BIOS version for ThinOS 9.1.4234.............................................................................................................76 Citrix Workspace app feature matrix...................................................................................................................... 76 VMware Horizon feature matrix.............................................................................................................................. 83 Windows Virtual Desktop and RDP feature comparison matrix.......................................................................89 New and enhanced features.......................................................................................................................................... 90 Citrix Workspace app updates................................................................................................................................. 90 VMware Horizon Blast updates............................................................................................................................... 90 Teradici PCoIP update................................................................................................................................................93 Windows Virtual Desktop update............................................................................................................................ 93 Unified Communications optimization packages update................................................................................... 93 Authentication updates..............................................................................................................................................93 ThinOS updates........................................................................................................................................................... 94 Updates to Admin Policy Tool and Wyse Management Suite policy settings...............................................95 Tested environments matrix...........................................................................................................................................95 Supported peripherals...................................................................................................................................................... 98 Supported smart cards...................................................................................................................................................104 Fixed issues....................................................................................................................................................................... 105 Known issues.................................................................................................................................................................... 107
Chapter 6: ThinOS 9.1.4097....................................................................................................... 109

4

Contents

Release date..................................................................................................................................................................... 109 Compatibility..................................................................................................................................................................... 109
ThinOS build details...................................................................................................................................................109 ThinOS application package details.......................................................................................................................109 Tested BIOS version for ThinOS 9.1.4097........................................................................................................... 109 Citrix Workspace app feature matrix.................................................................................................................... 109 VMware Horizon feature matrix..............................................................................................................................117 Windows Virtual Desktop and RDP feature comparison matrix..................................................................... 122 New and enhanced features......................................................................................................................................... 123 Wireless chipset support and limitation for OptiPlex 3000 Thin Client........................................................ 123 VMware Horizon Blast updates..............................................................................................................................123 Teradici PCoIP update.............................................................................................................................................. 125 Microsoft Windows Virtual Desktop update....................................................................................................... 125 Unified Communications optimization packages update..................................................................................125 Identity automation updates................................................................................................................................... 125 Imprivata PIE limitation.............................................................................................................................................126 ThinOS updates..........................................................................................................................................................126 Updates to Admin Policy Tool and Wyse Management Suite policy settings............................................. 126 Tested environments matrix......................................................................................................................................... 127 Supported peripherals.................................................................................................................................................... 129 Supported smart cards...................................................................................................................................................133 Known issues.................................................................................................................................................................... 135
Chapter 7: Security package 20220330_1.0.1.2 for ThinOS 9.1.6108........................................... 136 Release summary............................................................................................................................................................. 136 Supported platforms....................................................................................................................................................... 136 Important notes................................................................................................................................................................136 Tested BIOS details.........................................................................................................................................................136 Download the application package.............................................................................................................................. 137 Install the application package using Wyse Management Suite........................................................................... 137 Security package 20220330_1.0.1.2........................................................................................................................... 138 Tested environments matrix......................................................................................................................................... 138
Chapter 8: Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS...................... 141 Release summary.............................................................................................................................................................. 141 Supported platforms........................................................................................................................................................141 Important notes................................................................................................................................................................ 141 Installing the application package................................................................................................................................ 142 Download the application packages...................................................................................................................... 142 Install the application package using Wyse Management Suite..................................................................... 142 Compatibility..................................................................................................................................................................... 142 Application package information............................................................................................................................ 142 Previous versions....................................................................................................................................................... 143 Citrix Workspace app feature matrix.................................................................................................................... 143 New and enhanced features..........................................................................................................................................151 Citrix Workspace app updates................................................................................................................................ 151 Microsoft Teams update.......................................................................................................................................... 153 Citrix Workspace app limitations............................................................................................................................154 VMware Horizon updates........................................................................................................................................ 154

Contents

5

Cisco WebEx Meetings VDI updates.....................................................................................................................154 Cisco WebEx VDI updates....................................................................................................................................... 156 Zoom application package updates....................................................................................................................... 157 Tested environments matrix......................................................................................................................................... 159 Known issues..................................................................................................................................................................... 161
Chapter 9: Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS............................................ 163 Release summary............................................................................................................................................................. 163 Supported platforms....................................................................................................................................................... 163 Important notes................................................................................................................................................................163 Installing the application package................................................................................................................................ 164 Download the application packages...................................................................................................................... 164 Install the application package using Wyse Management Suite..................................................................... 164 Compatibility..................................................................................................................................................................... 164 Application package information............................................................................................................................ 164 Previous versions.......................................................................................................................................................165 Citrix Workspace app feature matrix.................................................................................................................... 165 New and enhanced features......................................................................................................................................... 172 Citrix Workspace app updates................................................................................................................................ 172 Cisco WebEx Meetings VDI updates..................................................................................................................... 173 HID fingerprint reader updates............................................................................................................................... 174 Cisco WebEx VDI update......................................................................................................................................... 174 Tested environments matrix......................................................................................................................................... 175 Known issues.................................................................................................................................................................... 176
Chapter 10: Resources and support............................................................................................ 178
Chapter 11: Contacting Dell........................................................................................................ 179

6

Contents

1
Overview
Dell Wyse ThinOS software is designed to run on a broad array of Dell Wyse hardware platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on current, actively shipping hardware platforms, and those hardware platforms that are within their first year after their official End of Life date.

Overview

7

2

Version matrix

The following version matrix lists the platforms supported in each Dell Wyse ThinOS release, and helps you select which version of ThinOS software or ThinOS application package is appropriate for your work environment.

Table 1. ThinOS firmware version matrix

Release version

Release date Supported platforms

Release Notes

ThinOS 9.1.6108

February 2022

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client  OptiPlex 3000 Thin Client

Release version ThinOS 9.1.6108

ThinOS 9.1.5067

December 2021  Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client

Release version ThinOS 9.1.5067

ThinOS 9.1.4234

October 2021

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client

Release version ThinOS 9.1.4234

Table 2. ThinOS application package version matrix

Application package versions

Release date Supported platforms

Security package

April 2022

20220330_1.0.1.2 for ThinOS

9.1.6108

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin
Client  OptiPlex 3000 Thin Client

 Citrix_Workspace_App_2 January 2022 1.12.0.18_2 .pkg
 VMware_Horizon_2111.8. 4.0.18957622_3.pkg
 Cisco_WebEx_Meetings_ VDI_41.12.6.12_1.pkg
 Cisco_WebEx_VDI_41.12. 0.20899_1.pkg (formerly called Cisco WebEx Teams)
 Zoom_Citrix_5.8.4.21112_ 1.pkg
 Zoom_Horizon_5.8.4.2111 2_1.pkg

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin
Client

 Citrix_Workspace_App_2 November 2021 1.9.0.25_1 .pkg
 Cisco_WebEx_Meetings_ VDI_41.10.3.19_1.pkg

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin
Client

Release Notes Security package 20220330_1.0.1.2 for ThinOS 9.1.6108
Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 packages for ThinOS
Cisco WebEx Meetings 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

8

Version matrix

Table 2. ThinOS application package version matrix (continued)

Application package versions

Release date Supported platforms

 Cisco_WebEx_VDI_41.10. 0.20213_1.pkg (formerly Cisco WebEx Teams)
 HID_Fingerprint_Reader_ 210217_11.pkg

Release Notes

Version matrix

9

3
ThinOS 9.1.6108
Release date
February 2022
Release summary
Patches or Add-on releases are created to support existing platforms or software releases, correct defects, make enhancements, or add minor features.
Previous versions
Dell Wyse 3040, 5070, 5470, and 5470 All-in-One thin clients--ThinOS 9.1.5067 OptiPlex 3000 Thin Client--ThinOS 9.1.4097
Firmware upgrade
The following firmware upgrade scenarios are supported:  ThinOS 8.6_807 > ThinOS 9.1.6108  ThinOS 9.1.3129 or later versions > ThinOS 9.1.6108
NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.6108. If you are using earlier versions of ThinOS 9.x, you must first upgrade to ThinOS 9.1.3129 or later versions before upgrading to ThinOS 9.1.6108.
NOTE: On thin clients that run ThinOS versions earlier than ThinOS 9.1.6108, you must upgrade the OS image first, and then upgrade the BIOS after the OS image is successfully upgraded. Do not upgrade the BIOS and the OS image together. If you upgrade the BIOS and the OS image together, the BIOS upgrade is ignored, and you cannot upgrade the BIOS to the ignored version anymore. You must upgrade the BIOS to another version. For more information, see the Dell Wyse ThinOS Version 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/ support. For the steps to access documents, see Resources and support.
Important notes
 There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly.
 If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new ThinOS application package or a ThinOS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2.
 If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled:  When you register the thin client to Wyse Management Suite manually.  When you power on the thin client from a power off state.

10

ThinOS 9.1.6108

 When you change the Wyse Management Suite group.  When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device
from group 1 to group 2 before upgrading, the following two notifications are displayed:  Wyse Management Suite server or group is changed. System is going to reboot to load full configuration.
Press cancel in 60 seconds to prevent reboot.  A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The
changes will automatically be applied in 120 seconds.
On ThinOS 9.1.5067 and earlier versions, if you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot.
From ThinOS 9.1.6108, a notification for new firmware or application is displayed first. If you do not select an option, the thin client downloads and installs the new application or firmware, and reboots. If you select Next Reboot, then the thin client prompts the WMS server or group change notification.
 When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will:  Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group.  Not display any notification if the new firmware or application is downloaded in the same group, from ThinOS 9.1.6108.  Installs the firmware or package after a reboot.
Prerequisites for firmware upgrade
 Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.6108. If you upgrade to ThinOS 9.1.6108 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. If there is a boot failure, check if the PTT option is available under security in BIOS Setup. For Wyse 5070 Thin Clients with firmware TPM configuration, the PTT option is available after updating BIOS to 1.3.1 or later versions. You must disable the option and boot into ThinOS if you fail to boot after upgrade BIOS. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.6108.
 Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.6108 or upgrade from ThinOS 9.x to 9.1.6108, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the Wakeup On LAN command through Wyse Management Suite before using any real-time commands. To use the Wakeup On LAN command, ensure that the Wakeup On LAN option is enabled in BIOS.
Upgrade from ThinOS 8.6 to ThinOS 9.1.6108 using Wyse Management Suite
If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.6108. For the latest BIOS versions, see the Dell Wyse ThinOS Version 8.6_807 Release Notes at www.dell.com/support.
The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings:
 Wyse Management Suite group token and server settings  Static DNS  Certificates  IEEE802.1x wired authentication settings  Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS 9.1  Proxy settings
NOTE: For more information about how to install the ThinOS 9.1.6108 image, see the Dell Wyse ThinOS Version 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/support.

ThinOS 9.1.6108

11

Upgrade from ThinOS 9.1.x to ThinOS 9.1.6108 using Wyse Management Suite
Prerequisites  Ensure that you are running ThinOS 9.1.3129 or later version on you thin client.  The thin client must be registered to Wyse Management Suite.  Create a group in Wyse Management Suite with a group token.  Download the ThinOS 9.1.6108 (DTOS_9.1.6108.pkg) firmware to upgrade.
Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS 9.1.6108 firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.
Compatibility
ThinOS application package details
 Cisco_Jabber_14.0.3.306553.1.pkg  Cisco_WebEx_Meetings_VDI_41.12.6.12.1.pkg  Cisco_WebEx_VDI_41.12.0.20899.1.pkg (formerly called Cisco WebEx Teams)  Citrix_Workspace_App_21.12.0.18.3.pkg  EPOS_Connect_7.0.0.19336.1.pkg  HID_Fingerprint_Reader_210217.13.pkg  Jabra_8.5.1.12.pkg  Microsoft_AVD_1.6.1402.pkg  Teradici_PCoIP_21.03.1.26.pkg  VMware_Horizon_2111.8.4.0.18957622.6.pkg  Zoom_Citrix_5.8.4.21112.1.pkg  Zoom_Horizon_5.8.4.21112.1.pkg  Imprivata_PIE_7.7.000.0007.1134.pkg  Identity_Automation_QwickAccess_2.0.0.3.3.pkg
Wyse Management Suite and Configuration UI package
 Wyse Management Suite version 3.6.241  Configuration UI package 1.5 324
ThinOS build details
 ThinOS 9.1.3129 or later versions to ThinOS 9.1.6108--DTOS_9.1.6108.pkg.

12

ThinOS 9.1.6108

 ThinOS 8.6_807 to ThinOS 9.1.6108 conversion builds:  A10Q_wnos--Wyse 3040 Thin Client  PA10Q_wnos--Wyse 3040 Thin Client with PCoIP  X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client  PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin Client with PCoIP

BIOS packages

Table 3. BIOS package Platform model Wyse 5070 Thin Client Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client

Package filename bios-5070_1.15.1.pkg bios-5470_1.12.0.pkg bios-5470AIO_1.13.0.pkg

Table 4. BIOS package--OptiPlex 3000 Thin Client Platform model OptiPlex 3000 Thin Client

Package filename Bios-OP3000TC_1.0.2.pkg

Tested BIOS version for ThinOS 9.1.6108

Table 5. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Thin Client

BIOS version 1.2.5 1.15.1 1.13.0 1.12.0

Table 6. Tested BIOS details--OptiPlex 3000 Thin Client

Platform name

BIOS version

OptiPlex 3000 Thin Client

1.0.2

If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS.

Citrix Workspace app feature matrix

Table 7. Citrix Workspace app feature matrix

Feature

Citrix Workspace

Citrix Virtual Apps

ThinOS 9.1.6108 Supported

Citrix Virtual Desktops

Supported

Citrix Content Collaboration N/A (Citrix Files)

Limitations
Citrix session prelaunch and session linger features are not supported. This is Linux binary design.
There are no limitations in this release.
N/A

ThinOS 9.1.6108

13

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Citrix Access Control

N/A

Service

Citrix Workspace Browser N/A

SaaS/Webapps with SSO Not supported

Citrix Mobile Apps

N/A

Intelligent Workspace

N/A

features

Endpoint Management

Auto configure using DNS for Email Discovery

Supported

Centralized Management Settings

Supported

App Store Updates/Citrix N/A Auto updates

UI

Desktop Viewer/Toolbar

Supported

Multi-tasking

Supported

HDX Host Core

Follow Me Sessions (Workspace Control)
Adaptive transport

Supported Supported

Session reliability

Supported

Auto-client Reconnect

Supported

Bi-directional Content

N/A

redirection

URL redirection

N/A

File open in Citrix

N/A

Workspace app

Browser content redirection Supported

14

ThinOS 9.1.6108

Limitations
N/A
N/A
Not supported
N/A
N/A
There are no limitations in this release.
There are no limitations in this release.
N/A
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
URL redirection has limitations in Citrix Workspace app for Linux client. It requires launch client browser through Local app access policy (which is not supported in Linux client) to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection.
Not supported. No local file explorer on ThinOS.
Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+.

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Multiport ICA

Supported

HDX IO/Devices/Printing

Multistream ICA SDWAN support Local Printing

Not supported Not supported Supported

Generic USB Redirection

Supported

HDX Integration

Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight

Supported
N/A N/A N/A Supported

HDX Insight with NSAP VC Supported

EUEM Experience Matrix Supported

Session Sharing

Supported

HDX Multi-media

Audio Playback

Supported

Bi-directional Audio (VoIP) Supported

Webcam redirection

Supported

Video playback Flash redirection

Supported N/A

Limitations
There are no limitations in this release.
Not supported
Not supported
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
N/A
N/A
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
This feature is only supported with Citrix Workspace app 2109 in this release. Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. Citrix Workspace app 2112 only supports builtin camera. External cameras does not work. The issue is also observed in Linux binary.
There are no limitations in this release.
Citrix Linux binary supports only x86 client.

ThinOS 9.1.6108

15

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Microsoft Teams Optimization

Supported

Skype for business Optimization pack
Cisco Jabber Unified Communications Optimization

Supported Supported

Unified Communication Zoom Cloud Meeting Optimization

Supported

Unified Communication Cisco Webex VDI Optimization (tVDI) (formerly Cisco WebEx Teams)

Supported

16

ThinOS 9.1.6108

Limitations
Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support.
Not supported through proxy server.
For information about limitations, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/ support.
Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support.
Supports Cisco Webex VDI (formerly Cisco WebExTeams) optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by Admin Policy Tool or Wyse Management Suite. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support.

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Unified Communication Cisco Webex Meetings Optimization (wVDI)

Supported

HDX Graphics Authentication

Windows Multimedia redirection
UDP Audio

Supported Supported

H.264-enhanced SuperCodec

Supported

Client hardware acceleration Supported

3DPro Graphics

Supported

External Monitor Support Supported

True Multi Monitor

Supported

Desktop Composition redirection
Location Based Services (Location available via APIdescription
Federated Authentication (SAML/Azure AD)

N/A N/A Supported

RSA Soft Token

Supported

Challenge Response SMS (Radius)
OKTA Multi factor authentication

Supported
Limited supported (only supports Radius)

Limitations
Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/support.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
For limitations, see the Dell Wyse ThinOS Version 9.1.6108 Administrator's Guide at www.dell.com/ support.
There are no limitations in this release.
N/A
N/A
Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.
There are no limitations in this release.
There are no limitations in this release.
Does not support OKTA SAML authentication.

ThinOS 9.1.6108

17

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Limitations

DUO multi factor authentication

Supported

There are no limitations in this release.

Smart cards (CAC, PIV etc) Supported

There are no limitations in this release.

User Cert Auth via

N/A

N/A

NetScaler Gateway (via

Browser Only)

Proximity/Contactless Card Supported

There are no limitations in this release.

Credential insertion (For example, Fast Connect, Storebrowse)

Supported

There are no limitations in this release.

Pass Through Authentication

Supported

There are no limitations in this release.

Save credentials (on-

N/A

N/A

premise and only SF)

NetScaler nFactor Authentication

Not supported

Not supported

NetScaler Full VPN

Not supported

Not supported

Netscaler Native OTP

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Biometric Authentication such as Touch ID and Face ID

Supported (only supports Touch ID) Only supports Touch ID.

Single Sign-On to Citrix

N/A

N/A

Files App

Single Sign on to Citrix

N/A

N/A

Mobile apps

Anonymous Store Access Supported

There are no limitations in this release.

Netscaler + RSA

Not supported

Not supported

Netsclaer + Client cert authentication

Not supported

Not supported

Citrix cloud + Azure Active Not supported Directory

Not supported

Citrix cloud + Active Directory + Token

Not supported

Not supported

Citrix cloud + Active Directory

Supported

There are no limitations in this release.

Citrix cloud + Citrix Gateway

Not supported

Not supported

Citrix cloud + Okta

Not supported

Not supported

Citrix cloud + SAML 2.0

Not supported

Not supported

Netscaler load balance

Not supported

Not supported

18

ThinOS 9.1.6108

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

Security

TLS 1.2

Supported

TLS 1.0/1.1

Not supported

DTLS 1.0

Supported

DTLS 1.2 SHA2 Cert

Not supported Supported

Smart Access
Remote Access via Citrix Gateway

Not supported Supported

Workspace for Web Access N/A

IPV6

Not supported

Keyboard Enhancements

Dynamic Keyboard Layout Synchronization with Windows VDA

Supported

Unicode Keyboard Layout Supported Mapping with Windows VDA

Client IME Enhancements N/A with Windows VDA

Language Bar Show/Hide N/A with Windows VDA Applications

Option Key mapping for

N/A

server-side IME input mode

on Windows VDA

Dynamic Keyboard Layout Synchronization with Linux VDA

Not supported

Client IME Enhancements N/A with Linux VDA

Language Bar support for Linux VDA Applications

Not supported

Keyboard sync only when a session is launched--client Setting in ThinOS

Supported

Server default setting in ThinOS

Supported

Specific keyboard in ThinOS Supported

Limitations There are no limitations in this release. ThinOS 9.1 does not provide the configuration to change TLS. There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported--Can sign in but cannot connect to the session. There are no limitations in this release.
There are no limitations in this release. N/A
N/A
N/A
Not supported
N/A
Not supported
There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release.

ThinOS 9.1.6108

19

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

New features listed in Citrix Workspace app release notes but not in feature matrix

Dynamic e911 in Microsoft Teams (CWA2112)
Request control in Microsoft Teams (CWA2112)

Not Supported Not Supported

Support for cursor color inverting (CWA2112)

Supported

Microsoft Teams enhancement to echo cancellation (CWA2111)

Supported

Enhancement on smart card Supported support (CWA2112)

Webcam redirection for 64bit (Technical Preview) (CWA2111)

Not supported

Support for custom web stores (Technical Preview) (CWA2111)

Not supported

Workspace with intelligence Not supported (Technical Preview) (CWA2111)

Session reliability enhancement (CWA2109)

Supported

Enhancement to logging (CWA2109)

Supported

Adaptive audio (CWA2109, Supported CWA2112)

Storebrowse enhancement for service continuity(CWA2109)

Not supported

Global App Config Service (Public Technical Preview) (CWA2109)

Not supported

EDT MTU discovery (CWA2109)

Not supported

Creating custom user-agent Not supported strings in network request (CWA2109)

Feature flag management (CWA2109)

Not supported

Battery status indicator (CWA2106, CWA 2111)

Supported

Service continuity (CWA2109)

Not supported

User Interface enhancement Not supported (CWA2106)

Pinning multi-monitor screen layout (CWA2103)

Not supported

20

ThinOS 9.1.6108

Limitations Not Supported
Not supported
There are no limitations in this release. There are no limitations in this release.
There are no limitations in this release. Not supported
Not supported
Not supported
There are no limitations in this release There are no limitations in this release There are no limitations in this release Not supported
Not supported
Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported
Not supported

Table 7. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.6108

App Protection (CWA2101, Not supported CWA2106, CWA 2108 )

Authentication enhancement is available only in cloud deployments (CWA2012)

Not supported

Multiple audio (CWA2012, CWA2010, and CWA2112)

Not supported

Citrix logging (CWA2009) Supported

ThinOS VDI configuration

Cryptographic update (CWA2006)

Not supported

Transparent user interface (TUI) (CWA1912 and CWA1910)

Not supported

GStreamer 1.x supportexperimental feature(CWA1912)

Supported

App indicator icon (CWA1910)

Not supported

Latest webkit support

Supported

(CWA1908 and CWA1906)

Bloomberg audio redirection Supported (CWA1903)

Bloomberg v4 keyboard selective redirection support(CWA1808)

Supported

Broker Setting

Supported

PNA button menu

Supported

Sign on window function

Supported

Workspace mode

Supported

Admin policy tool

Supported

Limitations Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported
There are no limitations in this release.
Not supported
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.

VMware Horizon feature matrix

Table 8. VMware Horizon feature matrix

Feature

Broker Connectivity

SSL certificate verification

Disclaimer dialog

UAG compatibility

ThinOS 9.1.6108
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.6108

21

Table 8. VMware Horizon feature matrix (continued) Feature
Shortcuts from server Pre-install shortcuts from server File type association Phone home

Broker Authentication

Password authentication

Single sign on

RSA authentication

Integrated RSA SecurID token generator
Kiosk mode

Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access

Radius ­ Cisco ACS

Radius ­ SMS Passcode

Radius - DUO

Radius ­ Microsoft Network Policy

Smart card

x.509 certificate authentication (Smart Card)
CAC support

.Net support

PIV support

Desktop Operations

Java support Purebred derived credentials Device Cert auth with UAG Reset Restart

ThinOS 9.1.6108
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Supported only with VDI
Supported only with VDI

22

ThinOS 9.1.6108

Table 8. VMware Horizon feature matrix (continued) Feature
Log off

Session Management (Blast Extreme Switch desktops & PCoIP)
Multiple connections

Multi-broker/multi-site redirection Universal
App launch on multiple end points

Auto-retry 5+ minutes

Blast network recovery

Time zone synchronization

Client Customization
Protocols Supported with VDI, RDS Hosted Desktops and Apps

Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme
H.264 - HW decode

H.265 - HW decode

Blast Codec

JPEG/PNG

Switch encoder

BENIT

Blast Extreme Adaptive Transportation
RDP 8.x, 10.x

ThinOS 9.1.6108 Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps--Except OptiPlex 3000 Thin Client.
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.6108

23

Table 8. VMware Horizon feature matrix (continued)

Feature

ThinOS 9.1.6108

PCoIP

Supported with VDI, RDS Hosted Desktops and Apps

Features/Extensions Monitors/ Displays

Dynamic display resizing

Supported with VDI, RDS Hosted Desktops and Apps

VDI windowed mode

Supported with VDI, RDS Hosted Desktops and Apps

Remote app seamless window

Supported with VDI, RDS Hosted Desktops and Apps

Multiple monitor support

Supported with VDI, RDS Hosted Desktops and Apps

External monitor support for mobile Not supported

Display pivot for mobile

Not supported

Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps

Maximum resolution

3840x2160

High DPI scaling

Supported only with VDI

DPI sync

Supported with VDI, RDS Hosted Desktops and Apps

Exclusive mode

Not supported

Multiple monitor selection

Supported with VDI, RDS Hosted Desktops and Apps

Input Device (Keyboard/Mouse)

Language localization (EN, FR, DE, JP, KO, ES, CH)

Supported with VDI, RDS Hosted Desktops and Apps

Relative mouse

Supported only with VDI

External Mouse Support

Supported with VDI, RDS Hosted Desktops and Apps

Local buffer text input box

Not supported

Keyboard Mapping

Supported with VDI, RDS Hosted Desktops and Apps

International Keyboard Support

Supported with VDI, RDS Hosted Desktops and Apps

Input Method local/remote switching Not supported

IME Sync

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Services

Clipboard Text

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Graphics

Not supported

Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps

Clipboard File/Folder

Not supported

Drag and Drop Text

Not supported

Drag and Drop Image

Not supported

Drag and Drop File/Folder

Not supported

24

ThinOS 9.1.6108

Table 8. VMware Horizon feature matrix (continued)

Feature

ThinOS 9.1.6108

Connection Management

IPv6 only network support

Supported with VDI, RDS Hosted Desktops and Apps

PCoIP IP roaming

Supported with VDI, RDS Hosted Desktops and Apps

Optimized Device Redirection

Serial (COM) Port Redirection

Supported with VDI, RDS Hosted Desktops and Apps

Client Drive Redirection/File Transfer Not supported

Scanner (TWAIN/WIA) Redirection

Supported with VDI, RDS Hosted Desktops and Apps

x.509 Certificate (Smart Card/ Derived Credentials)

Supported with VDI, RDS Hosted Desktops and Apps

Gyro Sensor Redirection

Not supported

Real-Time Audio-Video

Audio in (input)

Supported with VDI, RDS Hosted Desktops and Apps

Video in (input)

Supported with VDI, RDS Hosted Desktops and Apps

Multiple webcams

Not supported

Multiple speakers

Not supported

USB Redirection

USB redirection

Supported with VDI, RDS Hosted Desktops and Apps

Policy: ConnectUSBOnInsert

Supported with VDI, RDS Hosted Desktops and Apps

Policy: ConnectUSBOnStartup

Supported with VDI, RDS Hosted Desktops and Apps

Connect/Disconnect UI

Not supported

USB device filtering (client side)

Supported with VDI, RDS Hosted Desktops and Apps

Isochronous Device Support

Supported only with VDI

Split device support

Supported with VDI, RDS Hosted Desktops and Apps

Bloomberg Keyboard compatibility

Supported only with VDI

Smartphone sync

Supported only with VDI

Unified Communications

Skype for business

Supported with VDI, RDS Hosted Desktops and Apps

Zoom Cloud Meetings

Supported with VDI, RDS Hosted Desktops

Cisco Jabber Softphone

Supported with VDI, RDS Hosted Desktops

Cisco WebEx Teams

Supported with VDI, RDS Hosted Desktops

Cisco WebEx Meetings

Supported with VDI, RDS Hosted Desktops

Microsoft Teams RTAV

Supported with VDI, RDS Hosted Desktops and Apps

Microsoft Teams offload

Supported with VDI, RDS Hosted Desktops and Apps

Multimedia Support

Multimedia Redirection (MMR)

Supported with VDI, RDS Hosted Desktops

ThinOS 9.1.6108

25

Table 8. VMware Horizon feature matrix (continued)

Feature

HTML5 Redirection

Directshow Redirection

URL content redirection

MMR Multiple Audio Output

Browser content redirection

Graphics

vDGA

vSGA

NVIDIA GRID VGPU

Intel vDGA

AMD vGPU

Mobile Support

Client-side soft keyboard

Client-side soft touchpad

Full Screen Trackpad

Gesture Support

Multi-touch Redirection

Presentation Mode

Unity Touch

Printing

VMware Integrated Printing

Location Based Printing

Security

Native Driver Support FIPS-140-2 Mode Support

Imprivata Integration

Opswat agent Opswat on-demand agent TLS 1.1/1.2

Session Collaboration

Screen shot blocking Keylogger blocking Session Collaboration

Read-only Collaboration

Update Other

Update notifications App Store update Smart Policies from DEM

ThinOS 9.1.6108 Not supported Not supported Not supported Not supported Not supported Supported only with VDI Supported only with VDI Supported with VDI, RDS Hosted Desktops Supported only with VDI Supported only with VDI Not supported Not supported Not supported Not supported Not supported Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps Supported with VDI, RDS Hosted Desktops and Apps Not supported Not supported Supported with VDI, RDS Hosted Desktops and Apps

26

ThinOS 9.1.6108

Table 8. VMware Horizon feature matrix (continued) Feature
Access to Linux Desktop - Blast Protocol Only Workspace ONE mode
Nested - basic connection
DCT Per feature/component collection

ThinOS 9.1.6108
Supported with VDI--Only basic connection is tested
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported

For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com.

New and enhanced features

Citrix Workspace app updates
 Plug-and-play functionality for smart card reader enhancement--ThinOS does not allow to disable smart card plugand-play through Citrix Configuration Editor by modifying DriverName parameter due to ThinOS security concern. Hence, plug-and-play functionality for smart card reader is always enabled from this release.
 Webcam redirection (HDX RealTime Webcam Video Compression) for 32-bit apps enhancement--Only 32-bit apps on the virtual desktop with HDX RealTime Webcam Video Compression are supported by ThinOS. Dell Technologies only qualified this feature using Citrix Workspace App 2109 package. With this feature, you can customize the camera resolution and frames per second from System Setup > Peripherals > Camera. You can also customize this feature using Admin Policy Tool or Wyse Management Suite policy settings. HDX RealTime Webcam Video Compression is compatible with most unified communications clients. The feature has been tested for compatibility with Cisco Webex Meetings, Cisco Webex Teams, Cisco Jabber, Microsoft Teams, Skype for Business 365, and Zoom. You can use a 32-bit browser such as Google Chrome or Mozilla Firefox to verify the webcam redirection online. External USB cameras or the integrated camera can be used with HDX RealTime Webcam Video Compression. Webcam bandwidth consumption can vary with webcam models. Different webcams offer different frame rates and resolution. Dell Technologies used the following webcams for initial feature validation:
 Microsoft LifeCam HD-3000--Highest supported resolution with HDX RealTime Webcam Video Compression is 1920x800.
 Logitech C920, C922, C930e--Highest supported resolution with HDX RealTime Webcam Video Compression is 1600x896.
 Wyse 5470 and 5470 All-in-One thin clients with built-in camera.
For the steps to configure camera settings, see Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/support.
HDX RealTime Webcam Video Compression limitations
 Camera with hardware encoding is not supported in ThinOS.
 Since x264 library is not integrated into ThinOS, 64-bit apps with HDX RealTime Webcam Video Compression are not supported by Citrix Workspace App. Hence, only 32-bit apps with HDX RealTime Webcam Video Compression are supported in ThinOS.
 Citrix Workspace App 2112 with HDX RealTime Webcam Video Compression works only with built-in camera. The issue is also reproduced in Linux Citrix Workspace app binary. Hence, from this ThinOS release, HDX RealTime Webcam Video Compression is only supported with Citrix Workspace app 2109.
 Sometimes, the updated Camera Width, Camera Height and Camera FPS settings does not sync from Wyse Management Suite to the thin client. You must reboot the client for the changes to take effect.
 HDX RealTime Webcam Video Compression in ThinOS supports only one webcam at a time. Citrix Workspace Linux binary can update the default webcam by modifying HDXWebCamDevice in $HOME/.ICAClient/wfclient.ini configuration file. For example, add HDXWebCamDevice=/dev/video2 to set the webcam mapped to /dev/video2 in a system. However, ThinOS does not allow to input the value /dev/video2 in VDI Configuration Editor due to security reasons.
 If client camera is set to 2304x1296 or 2304x1536 video resolution, the HDX webcam redirection cannot be previewed in the session. This limitation is reproduced in CWA 2109 Linux binary as well.

ThinOS 9.1.6108

27

 If client camera is set to 1920x1080 video resolution, the HDX webcam redirection falls back to 325x288 video resolution in the session. This limitation is reproduced in CWA 2109 Linux binary as well.
 HDX webcam camera sometimes does not work on WebEx Meeting call. This limitation is reproduced in CWA 2109 Linux binary as well.
 Zoom application video preview sometimes fails when you use Citrix HDX Webcam. This limitation is reproduced in CWA 2109 Linux binary as well.
 WebEx application video fails to preview when you use Citrix HDX Webcam. This limitation is reproduced in CWA 2109 Linux binary as well.
 External USB camera does not work with Citrix HDX Webcam in Citrix Workspace app 2112. Only the built-in camera works. This limitation is reproduced in CWA 2109 Linux binary as well.
 Citrix Workspace app fixed issues  Resolved the issue where the cursor color inverting feature does not work after you upgrade or downgrade the Citrix Workspace app package.
NOTE: You must install ThinOS 9.1.6108 firmware before you install Citrix_Workspace_App_21.12.0.18.3.pkg.
 Resolved the issue where DriverName in smartcard settings under module.ini is changed from VDSCARDV2.DLL to VDSCARD.DLL.
 Citrix Workspace app limitations  Graphics issue while using YouTube with Browser Content Redirection (BCR) enabled.  Zoom optimization does not support proxy using nonanonymous authentication.  Mouse cursor displays a black block in Citrix HDX 3D desktop.  Jabra Evolve 75, Jabra Engage 75, and Jabra PRO 9450 headsets do not support answering and disconnecting calls using headset buttons for RTME, Cisco JVDI, Zoom, Cisco WebEx teams VDI, Cisco WebEx Meeting VDI, and Microsoft Teams. Jabra Engage 75 headset supports RTME.  Zoom window displays a shadow when you share screen.
Unified communication updates
Cisco Jabber application package is updated to version 14.0.3.406553.1.
NOTE: Answering and disconnecting calls using headset buttons is not supported in Cisco JVDI, Zoom, Cisco WebEx teams VDI, Cisco WebEx Meeting VDI, and Microsoft Teams.
ThinOS enhancements
 You can register devices with the Wyse Management Suite using DHCP scope options 201 and 202.  The following are the updates in the download and installation process of firmware, BIOS, and application packages files:
 The pop-up window for new firmware or application package is prompted before downloading the file. After you click Install Now, the download is initiated.
 Once a file is downloaded, it gets installed before the next file is downloaded. After the installation of the downloaded file is finished, the next download is initiated.
 OS image is downloaded and installed first. The client reboots after the image is installed. After the reboot, the download and installation of other packages are initiated.
 If you set a new firmware or an application package to update from group 2 when your device is in Wyse Management Suite group 1, and then change the device from group 1 to group 2, the notification window that is displayed to initiate the new firmware or application package upgrade is prompted first. After you click the Next Reboot button, the notification window of WMS server or group change is displayed.
 If you change the Wyse Management Suite server or group in Central Configuration when there is a notification window with a new available firmware or application package upgrade, a pop-up window is displayed to notify that the upgrade will be terminated.
 Added new wireless security type WPA3 Personal and Opportunistic Wireless Encryption (OWE).  Wyse 3040 Thin Client does not support WPA3 Personal and OWE.  Wyse 5070, 5470, 5470 All-in-One thin clients, and OptiPlex 3000 Thin Client with wireless chipset 9560 do not support OWE.  OptiPlex 3000 Thin Client with wireless chipset AX210 supports both WPA3 Personal and OWE with WIFI 6/6e. NOTE: If you disable 11n from Wyse Management Suite policy settings or Admin Policy Tool, WPA3 Personal does not work with some wireless routers.
 Added the Energy Star logo to the System Information window of OptiPlex 3000 Thin Clients.

28

ThinOS 9.1.6108

NOTE: The logo is present only in factory shipped OptiPlex 3000 thin clients.
 Updated the battery icons that are displayed on Wyse 5470 Thin Client.  When the manual override option is enabled, the audio devices that are manually selected in the Peripherals > Audio tab
take priority. Audio devices remain selected after you reboot the device.  Supports configuring proxy for Secure MQTT using PAC/WPAD settings.  Added Pulse secure and Global Protect in the VPN Protocol list. The default value is Cisco AnyConnect. You can
connect to VPN with Cisco Anyconnect, Pulse secure, or Global Protect.  Added camera control options such as resolution and FPS. The feature currently works in Citrix only. For more information,
see Citrix Workspace app updates.
For more information about the updates, see the Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide and Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Migration Guide at www.dell.com/support .
Updates to Admin Policy Tool and Wyse Management Suite policy settings
 On Desktop--Added On Desktop option in Session Settings > Global Session Settings. If you select On desktop = Specified Applications/Desktops, you can specify the applications or desktops list in the Specified Applications/ Desktops List to be displayed on desktop. The option works only when you log in with classic mode or modern mode.
 Map Disks--Changed the default value of Map Disks option in Session Settings > Global Session Settings to enabled.  Show Password for Login Window--Added Show Password for Login Window option in Login Experience > Login
Settings. If you enable this option, an eye symbol is displayed in the password, passcode, or PIN field on the login window. Clicking the eye symbol displays the characters that you have entered in the password, passcode, or PIN field.
NOTE: To use this option, ensure that there is no default password set. The option is not available on the login screen of web view windows such as Citrix Azure AD login window or Citrix OTP login window. The option is also not available on second passcode windows such as Citrix SMS passcode or Citrix OKTA passcode.
 Analog Audio Jack pop-up--Added Analog Audio Jack pop-up option in Peripheral Management > Audio to enable or disable the pop-up that is displayed when you plug in analog headsets.
 SmartCard Certificate Show Common Name--Added SmartCard Certificate Show Common Name in Login Experience > SmartCard Settings to display the common certificate name as the username when you use a smart card to log in.
 Admin User Password--Changed the minimum required length of Admin User Password from 8 characters to 9 in Privacy & Security > Account Privileges.
 System Information--Added System Information in Privacy & Security > Account Privileges to enable or disable the account privilege of having system information window.
 Security Type--Added WPA3 Personal and Opportunistic Wireless Encryption under the Security Type drop-down list in Network Configuration > Wireless Settings.
 Current BIOS Admin Password--Added Current BIOS Admin Password in the BIOS pages of all platforms. NOTE: If you have not synced the BIOS password in the Wyse Management Suite server, you can enter the current BIOS password in this field to publish the BIOS settings. If you have synced the BIOS password in the Wyse Management Suite server, this field is ignored.
NOTE: If you enable Set Admin Password, set new BIOS password and then reboot, the new BIOS password is synced to WMS server automatically. If you first enable Set Admin Password, set the new BIOS password, and then disable Set Admin Password, the BIOS password is cleared to empty. On the thin client, the Current BIOS Admin Password option is always blank, and Set Admin Password option is always disabled. These options do not have any impact on the functionality.
 Playing video--Added the option to add a video in Personalization > Screen Saver > Screen Saver Type. Click Browse to upload a video file. The maximum file size that is allowed is 100 MB.
 Brightness--Added Brightness option in Peripheral Management > Monitor > Monitor Settings for adjusting the brightness of the built-in display. The option is only applicable on Wyse 5470 and Wyse 5470 All-in-One thin clients. The option is not available on external monitors.
 Main Screen--Removed Main Screen from Peripheral Management > Monitor > Monitor Settings > MultiHead Monitor > Mirror Mode. Main Screen is only available under Span mode.
 Enable the Intel's special GPU buffer format for Dual GPU (5070 Extended only)--Enabled the option in Peripheral Management > Monitor > Monitor Settings.
NOTE: If you face issues with the mouse cursor speed, disable this option to improve the performance.

ThinOS 9.1.6108

29

 MultiHead Monitor--Added Monitor Resolution and Monitor Rotationoptions in Peripheral Management > Monitor > Monitor Settings to support configuring display resolution and rotation in mirror mode with multihead monitor enabled.
 Default Printer--The default printer list in Peripheral Management > Printers > Printer Settings only supports LPD1-LPD19.
 LPD Printer--The LPD printer list in Peripheral Management > Printers > Printer Settings only supports LPD1-LPD19.  Enable Show Group Key--Added the option Enable Show Group Key in Services > WDA Settings to enable an eye
symbol that you can click to display the WMS group registration key.  Key Length--Changed the default value for Key Length in Privacy & Security > SCEP > SCEP Settings to 4096 from
2048.  Manual Override--Added Manual Override option in Region & Language Settings > TimeServer Settings. If you
enable this option, changes made to the TimeServer Settings in the ThinOS local UI takes priority. The default value is disabled.  Optimize for CPU--Added Optimize for CPU option in Peripheral Management > Camera. The option is enabled by default. The recommended settings for camera format, resolution and FPS are automatically set. The default settings are format=RAW, resolution=320X240 and FPS=10. You can customize Camera Format, Camera Width, Camera Height, and Camera FPS settings after disabling this option. Before you configure the camera settings, ensure that the camera supports the specified resolution and FPS. Increasing the resolution and FPS impacts the performance. The default camera device in the Admin Policy Tool or Wyse Management Suite policy settings is not supported in this release.  Authority URL and Authority Endpoint--Changed the Authority URL and Authority Endpoint options in Broker Settings > Azure Virtual Desktop Settingsto read only.  Updated the VDI configuration editor settings that cannot be modified. For more information, see the VDI Configuration Editor section in the latest Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/ support.  Updated the ThinOS 9.x policy settings for OptiPlex 3000 Thin Client.  Removed the Business Hours option.  Changed the option Disabling Push Notification to Ignore MQTT.  Terminal Name--If the default value has been changed, the value of Terminal Name does not change when you set $TN in the policy or change the group of Wyse Management Suite server.  To change the terminal name--Insert a different name in the policy and send a new name using Change Host Name
command from Wyse Management Suite.  To reset to the default value--Insert a special string -default- in the policy to reset to default value and then reset
the system settings to factory default in the ThinOS local client.
VMware Horizon update
VMware Horizon RSA login enhancement--Added RSA logo to the Horizon RSA login window to emphasize the RSA passcode input field.
VMware Horizon Blast limitations
 Multimedia Redirection--There can be performance issues on videos that are played using Multimedia Redirection in VMware Horizon Blast. The issue is observed when you install both VMware Horizon and Windows Virtual Desktop packages together. As a workaround, uninstall the Azure Virtual Desktop (Microsoft AVD) package. For information about how to delete the package, see the Dell Wyse ThinOS 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/ support.
 Cisco JVDI--Sometimes JVDI fails to register. This issue is a ThinOS issue. On VMware Ubuntu Linux client, JVDI can be registered manually. But, as a workaround for this issue, do not register JVDI manually. JVDI registers automatically if you wait for 5-10 m. However, if you register manually, JVDI may not get registered and it cannot be used.
 HEVC on OptiPlex 3000 Thin Client--OptiPlex 3000 Thin Client does not support HEVC.  If an error message that states Zoom Plugin is missing some components. Please reinstall the plugin to restore it is
displayed when you connect to a Zoom call, remove all the application packages from the client, and reinstall them.
Supported peripherals
NOTE: The supported peripherals are not limited to the peripherals devices listed in this section.

30

ThinOS 9.1.6108

Table 9. Supported peripherals

Product Category

Peripherals

Adapters and cables

C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter

Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084

Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087

Dell Adapter - DisplayPort to VGA - DANBNBC084

Dell Adapter - HDMI to DVI - DAUARBN004

Dell Adapter - HDMI to VGA - DAUBNBC084

Dell Adapter - USB-C to DisplayPort - DBQANBC067

Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter

Dell Adapter - USB-C to HDMI - DBQAUBC064

Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070

Dell Adapter - USB-C to VGA - DBQBNBC064

StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232

Trendnet USB to Serial Converter RS-232

Audio devices

Dell 2.0 Speaker System - AE215

Dell Pro Stereo Headset - Skype for Business - UC350

Dell Pro Stereo Headset - UC150 - Skype for Business

Dell Professional Sound Bar (AE515M)

Dell USB Sound Bar (AC511M)

Dell Wired 2.1 Speaker System - AE415

Jabra BIZ 2400 Duo USB MS

Jabra EVOLVE UC VOICE 750

Jabra Engage 65 Stereo Headset

Jabra Evolve 65 MS Stereo - Headset

Jabra Evolve 75

Jabra Engage 75

Jabra GN2000

Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185

Jabra Pro 9450

Jabra Speak 510 MS Bluetooth

Jabra UC SUPREME MS Bluetooth (link 360)

LFH3610/00 Speechmike Premium--Only supports redirect

Logitech S-150

Logitech h150 - analog

Nuance PowerMic II--supports to redirect whole device

Olympus RecMic DR-2200--supports to redirect whole device

PHILIPS - analog

POLYCOM Deskphone CX300

ThinOS 9.1.6108

31

Table 9. Supported peripherals (continued)

Product Category

Peripherals

Plantronics AB J7 PLT

Plantronics BLACKWIRE C710, Bluetooth

Plantronics Blackwire 5220 Series

Plantronics Blackwire C5210

Plantronics Calisto P820-M

Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth

Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0

Plantronics Voyager 6200 UC

Plantronics Voyager Focus UC B825-M headset for Microsoft Lync

EPOS | SENNHEISER D 10 USB ML-US Wireless DECT Headset

EPOS | SENNHEISER SC 40 USB MS

EPOS | SENNHEISER SC 660 USB ML

EPOS | SENNHEISER SDW 5 BS-EU

EPOS | SENNHEISER SP 10 ML Speakerphone for Lync

EPOS | SENNHEISER USB SC230

Camera

Dell Utra WB7022

Jabra PanaCast 4K Webcam

Logitech BRIO 4K Webcam

Logitech C910 HD Pro Webcam

Logitech C920 HD Pro Webcam

Logitech C922 Pro Stream Webcam

Logitech C925e Webcam

Logitech C930e HD Webcam

Logitech HD Webcam C525

Microsoft LifeCam HD-3000

Poly EagleEye Mini webcam

Displays

C2422HE

C2722DE

C3422WE

E1916H

E1920H

E2016H

E2016Hv--China only

E2020H

E2216H

E2216Hv--China only

E2218HN

32

ThinOS 9.1.6108

Table 9. Supported peripherals (continued)

Product Category

Peripherals

E2220H

E2318H

E2318HN

E2417H

E2420H

E2420HS

E2720H

E2720HS

MR2416

P1917S

P2016

P2017H

P2018H

P2217

P2217H

P2219H

P2219HC

P2317H

P2319H

P2415Q (3840 x 2160)

P2417H

P2418D

P2418HT

P2418HZ

P2419H

P2419HC

P2421D

P2421DC

P2715Q (3840 x 2160)

P2719H (1920 x 1080)

P2719HC

P2720D

P2720DC

P3418HW

P4317Q

S2719HS (1920 x 1080)

S2817Q (3840x2160)

ThinOS 9.1.6108

33

Table 9. Supported peripherals (continued)

Product Category

Peripherals

U2415

U2419H

U2419HC

U2421HE

U2518D

U2520D

U2713HM (2560 x 1440)

U2718Q (4K) (3840 x 2160)

U2719D (1920 x 1080)

U2719DC

U2720Q

U2721DE

U3219Q (3840 x 2160)--No support for Type C to HDMI convertor

U3419W (3440 x 1440)

U4320Q

U4919DW

Docking station

Dell Dock - WD19-C

Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported

Fingerprint readers

HID EikonTouch 4300 Fingerprint Reader

HID EikonTouch M211 Fingerprint Reader

HID EikonTouch TC510 Fingerprint Reader

HID EikonTouch TC710 Fingerprint Reader

HID EikonTouch V311 Fingerprint Reader

Imprivata HDW-IMP-1C

KSI-1700-SX Keyboard

Hands-Free Authentication (HFA)

BLED112HDW-IMP-IIUR--BLEdongle

Input devices (Keyboard Bloomberg Keyboard STB 100

and Mouse)

Dell Keyboard KB212-B

Dell Keyboard KB216p

Dell Laser Scroll USB 6-Buttons Silver and Black Mouse

Dell Laser Wired Mouse - MS3220

Dell Mobile Pro Wireless Mice - MS5120W

Dell Mobile Wireless Mouse - MS3320W

Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W

Dell Multi-Device Wireless Mouse - MS5320W

Dell Optical Wireless Mouse - WM122

Dell Optical Wireless Mouse - WM123

34

ThinOS 9.1.6108

Table 9. Supported peripherals (continued)

Product Category

Peripherals

Dell Premier Wireless Mouse - WM527

Dell USB Wired Keyboard - KB216

Dell USB Wired Optical Mouse - MS116

Dell Wireless Keyboard and Mouse - KM636

Dell Wireless Keyboard/mouse KM632

Dell Wireless Mouse - WM126 - black

Dell Wireless Mouse - WM326

Dell wireless Keyboard/mouse KM714

Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white

Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white

Microsoft Arc Touch Mouse 1428

Microsoft Ergonomic Keyboard

Rapoo E6100, Bluetooth

Seal Shield Medical Grade Optical Mouse

Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white

SpaceMouse Pro

SpaceNavigator 3D Space Mouse

Networking

Add On 1000 Base-T SFP transceiver--RJ-45

Others

Intuos Pro Wacom

Wacom One

Printers

Brother DCP-7190DW--works on ICA only and not Blast

Dell B1165nfw Mono Multifunction Printer

Dell B1265dnf Multifunction Laser Printer

Dell B2360d Laser Printer

Dell B2360dn Laser Printer

Dell Color Multifunction Printer - E525w

Dell Color Printer- C2660dn

Dell Multifunction Printer - E515dn

HP Color LaserJet CM1312MFP--tested on Blast

HP LaserJet P2055d

HP M403D-- works on ICA only and not Blast

Lexmark X864de- tested on LPD only

Proximity card readers Imprivata HDW-IMP-60

Imprivata HDW-IMP-75

Imprivata HDW-IMP-80

Imprivata HDW-IMP-82

KSI-1700-SX Keyboard

ThinOS 9.1.6108

35

Table 9. Supported peripherals (continued)

Product Category

Peripherals

OMNIKEY 5025CL

OMNIKEY 5321 V2

OMNIKEY 5321 V2 CL SAM

OMNIKEY 5325 CL

OMNIKEY 5326 DFR

RFIDeas RDR-6082AKU

Signature tablets

TOPAZ Signature Tablet T-LBK462-B8B-R

Wacom Signature Tablet STU-500B

Wacom Signature Tablet STU-520A

Wacom Signature Tablet STU-530

Wacom Signature Tablet STU-430/G

Smart card readers

CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU-

Cherry SmartTerminal SMART Card Reader - ST-1044U

Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0

Cherry keyboard KC 1000 SC with smart card

Cherry keyboard RS 6600 with smart card

Cherry keyboard RS 6700 with smart card

Dell Keyboard SK-3205 with smart card reader

Dell keyboard KB813 with smart card reader

Dell keyboard KB813t with smart card reader

GemPC Twin

Gemalto IDBridge CT710

HID OMNIKEY 5125

HID OMNIKEY 5421

IDBridge CT31 PIV

OMNIKEY HID 3021

OMNIKEY OK CardMan3121

SmartOS powered SCR3310

SmartOS powered SCR335

Sun microsystem SCR 3311

Storage

Bano type-c 16B

Dell External Tray Load ODD (Agate)--DVD Writer

Dell Portable SSD, USB-C 250 GB

Kingston DT microDuo 3C 32 GB

Kingston DTM30 32 GB

Kingston DataTraveler G3 8 GB

Samsung portable DVD Writer SE-208

36

ThinOS 9.1.6108

Table 9. Supported peripherals (continued)

Product Category

Peripherals

SanDisk Cruzer 16 GB

SanDisk Cruzer 8 GB

SanDisk USB 3.1 and Type-C 16 GB

SanDisk Ultra Fit 32 GB

Teradici remote cards Teradici host card 2220

Teradici host card 2240

Supported peripherals for OptiPlex 3000 Thin Client

NOTE: The supported peripherals are not limited to the peripherals devices listed in this section.

Table 10. Supported peripherals for OptiPlex 3000 Thin Client

Product Category

Peripherals

Audio and Video

Dell Slim Soundbar - Ariana - SB521A

Dell Pro Stereo Headset - Cortez - WH3022.

Logitech BRIO 4K Ultra HD Webcam - 960-001105

Logitech C525 HD Webcam - 960-000715

Logitech C930e HD Webcam - 960-000971

Dell Pro Stereo Soundbar - AE515M - Nirvana M

Dell Stereo Soundbar - AC511M - Potential M

Jabra Engage 65 MS Wireless Headset - 9559-553-125

Jabra Evolve 65 MS Stereo - Headset - 6599-823-309

Dell Mobile Adapter Speakerphone - MH3021P - Apollo

Displays

Dell UltraSharp 24 Monitor - U2422H

Dell 24 Monitor - P2422H

Dell UltraSharp 24 USB-C HUB Monitor - U2422HE

Dell Collaboration 24 USB-C Hub Monitor - C2422HE

Dell 24 USB-C Hub Monitor - P2422HE

Dell Collaboration 34 USB-C Hub Monitor - C3422WE

Dell UltraSharp 27 USB-C HUB Monitor - U2722DE

Dell 27 USB-C Hub Monitor - P2722HE

Dell UltraSharp 27 Monitor - U2722D

Dell Collaboration 27 USB-C Hub Monitor - C2722DE

Dell 27 Monitor - P2722H

Dell 22 Monitor - P2222H

Dell 24 Monitor - P2421

Dell 24 Monitor - P2421D

Dell UltraSharp 34 Curved USB-C HUB Monitor - U3421WE

ThinOS 9.1.6108

37

Table 10. Supported peripherals for OptiPlex 3000 Thin Client (continued)

Product Category

Peripherals

Dell 20 Monitor E2020H

Dell 27 Monitor - P2720D

Dell UltraSharp 25 USB-C Monitor - U2520D

Dell 24 Monitor E2420HS

Dell 27 Monitor - P2720D

Dell 23 Monitor - P2319H

Dell 27 Monitor E2720HS

Dell 27 Monitor E2720H

Dell 24 Touch Monitor - P2418HT

Dell 19 Monitor E1920H

Dell UltraSharp 32 4K USB-C Monitor - U3219Q

Dell 24 Monitor E2420H

Input devices (Keyboard Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W - Felix

and Mouse)

Dell Multi-Device Wireless Mouse - MS5320W - Comet

Dell Multimedia Keyboard - KB216_BLACK - Rusty

Dell Optical Mouse - MS116_BLACK - Sapphire

Dell Wired Mouse with Fingerprint Reader - MS819 - Ultramarine

Dell KB813 Smartcard Keyboard - KB813- Cardinal

Dell Mobile Pro Wireless Mice - MS5120W_Black - Splinter

Dell Business Multimedia Keyboard - KB522 - Scarlet

Dell Mobile Wireless Mouse - MS3320W_Black - Dawson

Dell Premier Multi-Device Wireless Keyboard and Mouse - Acadia IO - KM7321W

Dell Pro Wireless Keyboard and Mouse - Tasman (previous Windsor) - KM5221W

Dell Laser Wired Mouse - MS3220_Black - Morty

Storage

Dell USB Slim DVD +/û RW Drive - DW316 - Agate

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 11. Tested environment--General components

Component

Version

Wyse Management Suite (cloud and on-premises)

3.6

Configuration UI package for Wyse Management Suite

1.5 324

Imprivata OneSign

7.7.000.10

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

38

ThinOS 9.1.6108

Table 12. Test environment--Citrix Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

Table 13. Tested environment--VMware Horizon

VMware

Windows Windows 10 11

Windows

Windows Windows

Server 2016 Server 2019 Server 2016

APPs

VMware

Not tested Tested

Horizon 7.12

Tested

Not tested Tested

VMware

Not tested Tested

Horizon 7.13

Not tested Tested

Not tested

VMware

Not tested Tested

Horizon 2106

Tested

Tested

Tested

VMware

Tested

Horizon 2111

Tested

Tested

Tested

Tested

Windows Server 2019 APPs Not tested Not tested Tested Tested

Ubuntu 20.04
Not tested
Not tested
Not tested
Tested--Only basic connection is tested on Ubuntu 20.04

Table 14. Test environment--Microsoft RDP

Microsoft RDP

Windows Windows

7

10

Remote Desktop Services 2016
Remote Desktop Services 2019

Tested

Tested

Not tested Tested

Windows Server 2008 R2 Not tested

Windows Server 2012 R2 Not tested

Windows Windows APPs Server 2016 Server 2019

Tested

Not tested Tested

Not tested Not tested Not tested Tested

Tested

Table 15. Test environment--AVD

Azure Virtual Desktop

Windows 7

Windows 10

2019 (MS-Prod) 2020 (ARMv2)

Not tested Tested Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Not tested Not tested Tested

Not tested Not tested Not tested Not tested Tested

Table 16. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10
Windows server 2016
Windows server 2019

2.9.400

2.9.400

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

ThinOS 9.1.6108

39

Table 17. Tested environment--Skype for Business

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 7.12
VMware Horizon 2106

Windows 10 5.4, 8.2, 8.4

Windows

5.4, 8.2, 8.4

server 2016

7.12, 8.2, 8.4 7.12, 8.2, 8.4

VMware Horizon 2111

Windows

Not tested

server 2019

Not tested

Skype for Business client
Skype for Business 2016
Skype for Business 2016
Not tested

Skype for Business Server
Skype for Business 2015
Skype for Business 2015
Not tested

Table 18. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.3.306553.1

JVDI agent 14.0.3

Jabber software 14.0.3

Table 19. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2106

Windows 10

14.0.3

Windows server 2016 14.0.3

Windows server 2019 Not tested

VMware Horizon 2111

JVDI agent 14.0.3 14.0.3 Not tested

Jabber software 14.0.3 14.0.3 Not tested

Table 20. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.8.4.21112.1

Zoom client for VDI software 5.8.4 (21112)

Table 21. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 Windows 10

VMware Horizon 2103 Windows server 2016

VMware Horizon 2106 Windows server 2019

Zoom package 5.8.4.21112 5.8.4.21112 Not tested

Zoom software 5.8.4 (21112) 5.8.4 (21112) Not tested

Table 22. Tested environment--Cisco Webex VDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

Webex VDI 41.12.0.20899.1

Webex Teams software 41.12.0.20899

40

ThinOS 9.1.6108

Table 23. Tested environment--Cisco Webex VDI

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 VMware Horizon 2106

Windows 10 Windows server 2016

41.12.0.20899 41.12.0.20899

VMware Horizon 2111 Windows server 2019 Not tested

Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested

Table 24. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

41.12.6.12.1

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4.

Table 25. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

VMware Horizon 7.12 VMware Horizon 2106

Windows 10 Windows server 2016

41.12.6.12.1

Windows server 2019

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Webex Meeting does not work well with Horizon 2111. This is a Cisco limitation.

Supported smart cards

Table 26. Supported smart cards

Smart Card information Driver from the ThinOS event log

ActivIdentity V1

ActivClient 7.1

ActivIdentity V1

ActivClient 7.1

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity crescendo card ID Prime MD v 4.0.2
ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0

ActiveClient 7.2
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8

Provider (CSP)
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider

Card type
Oberthur CosmopoIC 64k V5.2
Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4
G&D SCE 3.2
Oberthur IDOne 5.5
Oberthur Cosmo V8
Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840
IDPrime MD 840 B
IDPrime MD 3810 MIFARE 1K

ThinOS 9.1.6108

41

Table 26. Supported smart cards (continued)

Smart Card information Driver from the ThinOS event log

ID Prime MD v 4.1.3 (Gemalto 3811)

Safenet Authentication Client 10.8

ID Prime MD v 4.1.1

Safenet Authentication Client 10.8

ID Prime MD v 4.3.5

Safenet Authentication Client 10.8

ID Prime MD v 4.4.2

Safenet Authentication Client 10.8

Etoken Java (aladdin)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

SafeNet High Assurance Applets Card

SafeNet High Assurance Client 2.12

A.E.T. Europe B.V.

SafeSign-IdentityClient-3.0.76

A.E.T. Europe B.V.

SafeSign-IdentityClient-3.0.76

PIV (Yubico) (black USB drive)

YubiKey PIV Manager

PIV (Yubico Neo ) (black USB drive)

Yubikey Manager v 1.1.4

cv cryptovision gmbh (c) v1.0ns

cv_act_scinterface_6.1.6

N/A (Buypass BeIDu)

Net iD 6.8.3.21, 2.0.48

N/A (GEMALTO IDPrime SIS)

Net iD 6.8.3.21, 2.0.48

Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0

Rutoken 2151

Rutoken Drivers 4.6.3.0

Provider (CSP)
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
SafeNet Smart Card Key Storage Provider
SafeSign Standard Cryptographic Service Provider
SafeSign Standard Cryptographic Service Provider
Microsoft Base Smart Card Crypto Provider
Microsoft Base Smart Card Crypto Provider
cv act sc/interface CSP
Net iD - CSP
Net iD - CSP
Aktiv ruToken CSP v1.0
Aktiv ruToken CSP v1.0

Card type
IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151)

Fixed issues

Table 27. Fixed issues

Issue ID

Description

DTOS-7069 Dutch (Belgian) and French (Belgium) keyboard layouts are not available in ThinOS 9.x--CIPS-25488.

DTOS-7066 When using Classic desktop mode with 9.1.5067, RDP icons do not show up on the desktop--CIPS-25380.

42

ThinOS 9.1.6108

Table 27. Fixed issues (continued)

Issue ID

Description

DTOS-7010

After upgrading from ThinOS 9.1.3129 to 9.1.5067, the UI displays Apps even after configuring Desktop only --CIPS-25461.

DTOS-6996 Unable to get full screen for direct RDP connection that is configured using Admin Policy Tool--CIPS-25272.

DTOS-6993 ThinOS stops responding when you plug in analog head set after selecting the local language as German-- CIPS-25367.

DTOS-6976 Enter key on the Num pad is not working--CIPS-25373.

DTOS-6969 Performance issues are observed in ThinOS when connected to Nexan Switch--CIPS-25423

DTOS-6967 Screen turns off when 3.5 MM Audio jack is connected in 5070 device--CIPS-25421.

DTOS-6819 Resolution changes and device lose focus while working in Citrix session on ThinOS 9.x--CIPS-25176.

DTOS-6759 Wireless configuration issues are observed when a comma is used in the password.

DTOS-6453 Sometimes an error message that states hostname not resolved, DNS error is displayed on the client.-- CIPS-25154/CIPS-25184.

DTOS-6437 PowerMic 3 causes USB enumeration issues when it is not plugged in before BLAST session starts, or when it is disconnected and connected back in while a BLAST session is active--CIPS-25190.

DTOS-6347 Boot partition error is displayed while upgrading from ThinOS 9.1.3131 or 9.1.3129 to ThinOS 9.1.4234 firmware --CIPS-25043.

DTOS-6293 Fails to install Citrix application packages after upgrading to ThinOS 9.1.3129 or 4234 from ThinOS 8.6 using Wyse Management Suite--CIPS-24920.

DTOS-6279 Thin clients lose terminal name when moving to different group while upgrading from ThinOS 8.6 to 9.1.3129 or 4234 using Wyse Management Suite 3.5--CIPS-24926.

DTOS-5821 Unable to import password protected pfx certificate--CIPS-24582.

DTOS-5804 SIPR tokens stopped working after upgrading to ThinOS 9.1--CIPS-23733.

DTOS-5667 Slow virtual channel error in Webex VDI plugin on ThinOS 9.1--CIPS-24767.

DTOS-5627 VDI getting disconnected while using Single Access point--CIPS-24686.

DTOS-5596 Thin clients lose terminal name after upgrading to ThinOS 9.1.4234--CIPS-24542, Case 126661742.

DTOS-5586 Option to disable analog audio jack pop-up is not available on ThinOS 9.X--CIPS-24698.

DTOS-5569 Mouse wheel scrolls are too fast after upgrading to ThinOS 9.1.4234--CIPS-24555.

DTOS-5562 Device loses Wyse Management Suite cache configuration if Wyse Management Suite connection fails in ThinOS 9.x firmware--CIPS-24609.

DTOS-5541 No option to disable the System Information window--CIPS-24527.

DTOS-5521 Packages are downloaded twice when updating a Firmware--CIPS-24598.

DTOS-5462 If the user press key combinations Ctrl + Alt ... during Windows-session (BLAST), the focus changes from session to ThinOS--CIPS-24465.

DTOS-5413 Unbale to publish selected Citrix apps and VDI on ThinOS 9.1 similar to 8.X--CIPS-24523.

DTOS-5352 Floatbar does not go away after the session launches--CIPS-24424.

DTOS-5328 USB headset Hot Plug issue in RDS connection--CIPS-24383.

DTOS-5327 Cannot provide current BIOS password using policy settings instead of doing a BIOS sync--CIPS-23757.

DTOS-5204 Unable to use variables in hostname field of a Direct RDP connection in ThinOS 9.1--CIPS-24172.

DTOS-5086 E-signature dongle fails on ThinOs 9.1.x--CIPS-23921.

DTOS-5051 The mouse cursor lags when connected to AMD GPU DP mini port--CIPS-23947.

DTOS-5049 Unable to type the password in the password field while unlocking the client--CIPS-23870

ThinOS 9.1.6108

43

Table 27. Fixed issues (continued)

Issue ID

Description

DTOS-4947 Microsoft HD-3000 webcam LED is always on--CIPS-23815.

DTOS-4909 Manual Override option for audio devices is not available in ThinOS 9.1--CIPS-23753.

Known issues

Table 28. Known issues

Issue ID Description

Workaround

DTOS-57 VNC settings timeout type and the timeout policy do not show the expected

26

values when launching a VNC client.

There is no workaround in this release.

DTOS-64 There is no audio on the videos played using Multimedia redirection. This issue

26

is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace

app version 2112.

Go to Peripherals > Audio on the client and click OK. The audio resumes playing.

DTOS-57 Webcam redirection on 32-bit applications does not work with 1280x720p

61

video resolution. gs_read1.0 CPU usage displays 100%, and the client stops

responding after about 10 minutes.

Reduce the webcam resolution to 320p or 480p from ThinOS Peripherals > Camera.

DTOS-63 86

During a Citrix session, if you enable multiple audio and open the Recording tab from the Sound window, the session gets disconnected. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Do not open Sound > Recording. You cannot switch the recording device in Windows Sound settings.

DTOS-69 The client does not download package files from Wyse Management Suite. The

20

client does not retry the download either. Error 7700, 115 is displayed in the

event log.

Check in Wyse Management Suite again manually or reboot the client.

DTOS-70 08

During a VDI session, Citrix HDX audio volume bar gets adjusted when using the volume control buttons on the keyboard. The issue is observed on Wyse 5470 All-in-One thin clients.

If Enable volume control for client volume is added as part of Admin Policy Tool, the user does not have to adjust volume in the VDI session.

DTOS-710 If you set Close lid action on battery power to shut down device when you There is no workaround in this

8

have an external monitor connected to the thin client, the external screen stays release.

lit. The issue is observed on Wyse 5470 thin clients.

DTOS-69 58

An error message that states Unable to connect you to your desktop. Try again or contact your administrator for assistance is displayed on the PIE login window after signing off from a VDI session. The issue is observed on Imprivata version 7.7.1134.

Ignore this error message. It does not impact Imprivata OneSign server connection.

DTOS-741 Skype for Business calls with 32-bit Skype for Business application, without

Use RTME for Skype for

4

using RTME, has an audio and video lag of 4-5 s. The issue is observed on Wyse Business calls.

3040 thin clients.

DTOS-73 Audio is sometimes noisy and not audible on Zoom meetings while using 32-bit

85

Zoom VDI application and Citrix HDX Webcam. The issue is observed on Wyse

5470 All-in-One thin clients.

Do Zoom meeting with optimization enabled.

DTOS-70 Imprivata does NOT work in PCoIP session. The issue is observed on clients with Do not use Horizon 2111

92

Horizon version 2111 and Imprivata 7.7.

environment. Use Blast

protocol.

DTOS-68 JVDI cannot register with VMware Blast. 37

Do not register manually. Wait about 5-10 m, JVDI will register automatically.

DTOS-70 Citrix broker connections display an error that states An unknown login error Use the default settings for

38

occurred when setting broker timeout as 5 seconds.

Advanced > Broker Session

44

ThinOS 9.1.6108

Table 28. Known issues (continued)

Issue ID Description

Workaround

> Citrix Broker Settings > Timeout.

DTOS-67 41

The default audio input and output device does not change when you change Disable multiple audio. the default audio device from the application in a session. The default device that is selected on the client is used for audio input and output. The issue occurs when multiple audio is enabled. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

DTOS-72 OK button under the properties window does not work in Citrix ICA session. 57

There is no workaround in this release.

DTOS-74 Camera settings for Logitech webcam models do not display any resolution and

00

frames per second.

The issue is observed only on secondary cameras. Use the primary camera

DTOS-73 Horizon Universal Broker cannot be connected. 80

Universal Broker is not supported in this release.

DTOS-74 Customizing the supported FPS for HDX webcam is not supported when using There is no workaround in this

03

HDX webcam technology.

release.

DTOS-718 No default camera option in Admin Policy Tool. 5

This feature is not supported in this release.

DTOS-70 After disabling network proxy in Wyse Management Suite policy settings, Admin There is no workaround in this

64

Policy Tool still displays the default settings. Wyse Management Suite settings release.

are not synced with Admin Policy Tool.

DTOS-68 Network speed is slow when you connect the network cable to monitor for PCR. There is no workaround in this

94

The issue is observed on Wyse 5470 thin client.

release.

DTOS-731 Jabra Evolve 75 headset that is mapped to a Citrix session desktop keeps

3

showing Connected and Not Connected status repeatedly.

Do not use Jabra Evolve 75 headset.

DTOS-74 Camera settings does not update automatically when you disconnect and plug

05

back in external camera. The issue is observed on Wyse 5470 thin clients.

Close the camera settings and reopen.

DTOS-741 After disabling WMS, it still checks the Group registration code on ThinOS UI.

7

The issue is observed on Wyse 5470 thin clients.

Do not disable WMS when group key is empty.

DTOS-69 The external camera with HDX webcam redirection in 32-bit applications does

98

not work on Wyse 5470 All-in-One thin clients. On Wyse 5070 thin clients,

second camera does not work.

Use only the built-in camera on Wyse 5470 and 5470 All-in-One thin clients. Connect only one camera to Wyse 3040, 5070 or OptiPlex 3000 thin clients.

DTOS-74 Smartcard fails to log in Citrix broker after disconnecting or reconnecting ICA

49

session multiple times.

Remove and replugin smartcard.

DTOS-74 Sometimes the camera settings do not sync from Wyse Management Suite to

72

wfclient.ini.

Reboot the client.

DTOS-53 High CPU usage is observed with Zoom call optimization. 56

The issue is due to a Zoom limitation. For more information, see https://support.zoom.us/hc/ en-us/articles/201362023Zoom-system-requirementsWindows-macOS-Linux.

DTOS-716 HEVC does not work with VMware Blast. The issue is observed on OptiPlex

0

3000 Thin Client.

There is no workaround in this release.

DTOS-719 When you restart the client after connecting a Bluetooth device, the Bluetooth Reconnect the Bluetooth

0

device gets connected automatically after the restart, but the connection status device.

is displayed incorrectly. The issue is observed on OptiPlex 3000 Thin Client.

ThinOS 9.1.6108

45

Table 28. Known issues (continued)

Issue ID Description

DTOS-70 Updated Static IP address is not reflecting in Systray after changing the static

77

IP. The issue is observed on OptiPlex 3000 Thin Client.

DTOS-814 Zoom Horizon VDI package does not work in a session--CIPS-26069. 3

Workaround
There is no workaround in this release.
For the Zoom Horizon VDI package to work in a session, it must be uninstalled and reinstalled.

46

ThinOS 9.1.6108

4
ThinOS 9.1.5067
Release summary
Patches or Add-on releases are created to support existing platforms or software releases, correct defects, make enhancements, or add minor features.
Release date
December 2021
Previous version
ThinOS 9.1.4234
Firmware upgrade
The following firmware upgrade scenarios are supported:  ThinOS 8.6_807 > ThinOS 9.1.5067  ThinOS 9.1.3129 or 9.1.4234 > ThinOS 9.1.5067
NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.5067. If you are using earlier versions of ThinOS 9.x, you must first upgrade to ThinOS 9.1.3129 or later versions before upgrading to ThinOS 9.1.5067. For more information, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Migration Guide at www.dell.com/support. For the steps to access documents, see Resources and support.
Important notes
 There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly.
 If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new ThinOS application package or a ThinOS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2.
 If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled:  When you register the thin client to Wyse Management Suite manually.  When you power on the thin client from a power off state.  When you change the Wyse Management Suite group.
 When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed:  Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot.

ThinOS 9.1.5067

47

 A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds.
If you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot.
 When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will:  Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group.  Not display any notification if the new firmware or application is downloaded in the same group.  Installs the firmware or package after a reboot.
Prerequisites for firmware upgrade
 Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.5067. If you upgrade to ThinOS 9.1.5067 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. If there is a boot failure, check if the PTT option is available under security in BIOS Setup. For Wyse 5070 Thin Clients with firmware TPM configuration, the PTT option is available after updating BIOS to 1.3.1 or later versions. You must disable the option and boot into ThinOS if you fail to boot after upgrade BIOS. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.5067.
 Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.5067 or upgrade from ThinOS 9.x to 9.1.5067, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the Wakeup On LAN command through Wyse Management Suite before using any real-time commands. To use the Wakeup On LAN command, ensure that the Wakeup On LAN option is enabled in BIOS.
Upgrade from ThinOS 9.1.x to ThinOS 9.1.5067 using Wyse Management Suite
Prerequisites  Ensure that you are running ThinOS 9.1.3129 or later version on you thin client.  The thin client must be registered to Wyse Management Suite.  Create a group in Wyse Management Suite with a group token.  Download the ThinOS 9.1.5067 (DTOS_9.1.5067.pkg) firmware to upgrade.
Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS 9.1.5067 firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded. NOTE: There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.
Upgrade from ThinOS 8.6 to ThinOS 9.1.5067 using Wyse Management Suite
If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.5067. For the latest BIOS versions, see the Dell Wyse ThinOS Version 8.6_807 Release Notes at www.dell.com/support.

48

ThinOS 9.1.5067

The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings:
 Wyse Management Suite group token and server settings  Static DNS  Certificates  IEEE802.1x wired authentication settings  Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS 9.1  Proxy settings
NOTE: For more information about how to install the ThinOS 9.1.5067 image, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Migration Guide at www.dell.com/support.
Compatibility

ThinOS application package details

 Cisco_Jabber_14.0.2.306216_3.pkg  Cisco_WebEx_Meetings_VDI_41.10.3.19_2.pkg  Cisco_WebEx_VDI_41.10.0.20213_4.pkg (formerly called Cisco WebEx Teams)  Citrix_Workspace_App_21.9.0.25_6.pkg  EPOS_Connect_7.0.0.19336_1.pkg  HID_Fingerprint_Reader_210217_13.pkg  Jabra_8.5.1_12.pkg  Microsoft_AVD_1.5_1325.pkg  Teradici_PCoIP_21.03.1_21.pkg  VMware_Horizon_2106.8.3.0.18251983_9.pkg  Zoom_Citrix_5.8.0.20927_8.pkg  Zoom_Horizon_5.8.0.20927_8.pkg  Imprivata_PIE_7.6.000.0005_1124.pkg  Identity_Automation_QwickAccess_2.0.0.3.3.pkg

Wyse Management Suite and Configuration UI package

 Wyse Management Suite version 3.5  Configuration UI package 1.5 300

ThinOS build details
 ThinOS 9.1.3129 or 9.1.4234 to ThinOS 9.1.5067--DTOS_9.1.5067.pkg.  ThinOS 8.6_807 to ThinOS 9.1.5067 conversion builds:
 A10Q_wnos--Wyse 3040 Thin Client  PA10Q_wnos--Wyse 3040 Thin Client with PCoIP  X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client  PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin
Client with PCoIP

BIOS packages
Table 29. BIOS package Platform model Wyse 5070 Thin Client

Package filename bios-5070_1.13.1.pkg

ThinOS 9.1.5067

49

Table 29. BIOS package (continued) Platform model Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client

Package filename bios-5470_1.10.1.pkg bios-5470AIO_1.10.1.pkg

Tested BIOS version for ThinOS 9.1.5067

Table 30. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Thin Client

BIOS version 1.2.5 1.13.1 1.10.1 1.10.1

If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS.

New and enhanced features

Citrix Workspace app updates
 Exporting Citrix Workspace app logs--Citrix Workspace app logs can only be exported from Troubleshooting > General > Export Logs on the ThinOS device.
For more information about how to export Citrix Workspace app logs, see the Dell Wyse ThinOS 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support.
 Keyboard Layout Server Default Mode enhancement--From Citrix Workspace App 2109 and ThinOS 9.1.5067 onwards, only the Server Default mode uses the Scancode. Other Keyboard layout modes such as Specific Keyboard, Client Setting, and Dynamic Sync use the default Unicode. There are no changes to the other keyboard layout modes in Citrix Workspace App 2109.
To configure, do the following:
1. Set the Keyboard Layout Mode to Server Default using Admin Policy Tool or Wyse Management Suite. 2. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced tab > VDI Configuration Editor >
Citrix Configuration Editor. 3. In the Citrix INI settings section, click Add Row. 4. From the File drop-down list, select wfclient.ini. 5. From the Operation drop-down list, select Add or Update. 6. In the Section field, enter WFClient. 7. In the Key field, enter KeyboardEventMode. 8. In the Value field, enter Scancode. 9. Sign out or restart the device for settings to take effect.
NOTE: If you want to change the Server Default mode to other keyboard layout modes, you must remove the KeyboardEventMode with Scancode setting from Citrix Configuration Editor.
For more information about how to configure the VDI Configuration Editor, see the Dell Wyse ThinOS 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support.
 Citrix VDA policy setting update--In Citrix VDA 2109 and later versions, the Citrix VDA policy setting Virtual channel allow list is enabled by default. As a result, the non-Citrix virtual channels, such as Zoom, WebEx VDI, WebEx Meetings VDI, JVDI, Imprivata OneSign and HID do not work. You can disable the setting, or find the name of the third-party virtual channel and add it to the virtual channel allow list. For more information, see the Citrix documentation at docs.citrix.com.

50

ThinOS 9.1.5067

Limitations
 After you enable the Citrix Workspace app log feature and join the Microsoft Teams meeting, the ICA session stops responding for a few seconds.
 Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. This issue is observed in Linux Citrix Workspace app binary.  If you are using Desktop Delivery Controller (DDC) version 2109, you can find the Adaptive Audio policy, and disable it using the policy settings.  If you are using DDC version 1912, change the registry value of REG_DWORD EnableAdaptiveAudio to 0 in the following registry paths:  Desktop VDA (Windows 10)--HKLM\Software\Citrix\Audio  Server VDA (Server 2016\2019)--HKLM\Software\WOW6432Node\Citrix\Audio
 The video resolution may be downgraded when you close and replay the Multimedia redirection (MMR) enabled video. This is observed when the thin client is connected to a VPN.
 If you are using a low-bandwidth network connection, the 1080p MMR video stops playing with no audio output. This is observed in a Citrix ICA session.
 Battery status does not appear on the session desktop when you launch a session on Wyse 5470 Thin Client. This issue is resolved in Citrix Workspace app 2111.
 The published Skype For Business application cannot connect to RTME.  During a Microsoft Teams meeting, echo is observed when you disconnect a headset from the device.  Audio noise is observed when recording voice with an analog or USB headset in the VDI session. This issue is observed on
Wyse 5070 Thin Client.  Microsoft Teams share screen function is disabled automatically when you switch the mouse to the client during the Teams
call.  The Citrix desktop screen does not display correctly when the Citrix policy Use video codec for compression is configured
for the entire screen.  The server VDA desktop stops responding when you are using a smart card to reconnect the session.  Bluetooth device cannot be detected in the JVDI device list.  If you open the camera in a session desktop, you cannot use the camera for other applications. You must log out of the
account and log in back to the desktop.  Sometimes, Microsoft teams audio and camera change to None on the Settings Devices list.
Azure Virtual Desktop updates
 Windows Virtual Desktop (WVD) is renamed to Azure Virtual Desktop (AVD).  Supports camera redirection in an RDP session. Connect your camera to the thin client and launch the RDP session. The
camera is redirected automatically. NOTE: The direct show application feature does not work properly when using the camera redirection in an RDP session.
For more information, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support.
VMware Horizon Blast limitations
 Headset Redirection--Dell sound bar SP3022/SB522A USB redirection is not supported on ThinOS. The Blast session stops responding when you use this device. This is a VMware limitation.
 Session audio--Sometimes the session has no audio output when you hot plug a headset. As a workaround, you must switch the audio from the ThinOS local system to HD audio and then switch back to Headset.
 CPU performance--If you do not sign off from the broker but only disconnects the blast session multiple times, there are a lot of mks processes in the system. This is a VMware limitation.
 Webex VDI--Sometimes Webex VDI is not optimized in a Horizon session, As a workaround, you must reboot the device and relaunch the Webex VDI application.

ThinOS 9.1.5067

51

VDI Configuration Editor
ThinOS enables the IT administrator to configure the VDI-related settings by dynamically modifying the VDI configuration files of your ThinOS device. You can configure the Citrix settings, Horizon Blast settings, and Zoom plug-in settings either using Admin Policy Tool or Wyse Management Suite.
To use the VDI settings feature, you must first upgrade to Wyse Management Suite v3.5.866 using the Configuration UI package v1.5 300 or later. If you are using Wyse Management Suite public cloud, the Configuration UI package is updated automatically by Dell.
NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Citrix, VMware, and Zoom official documentation from their respective websites to set the relevant VDI settings. All settings are case-sensitive.
To access the configuration page, go to Advanced > VDI Configuration Editor on Wyse Management Suite policy settings or Admin Policy Tool. For more information about how to configure the VDI dynamic settings, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, 9.1.5067, and 9.1.6108 Administrator's Guide at www.dell.com/support.
NOTE: VDI settings will dynamically write into the VDI configuration files of the device. For settings to take effect, you must log out and log in to the broker again, or configure the settings before logging into the broker.

Citrix Configuration Editor

Citrix VDI settings
NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Citrix official documentation from docs.citrix.com to set the VDI settings. All settings are case-sensitive.
Citrix settings are classified by VDI application and configuration type. The following Citrix VDI settings are supported:  Citrix INI settings  Citrix XML settings  Citrix JSON settings  Citrix Keyboard layout settings
To update the file settings for Citrix VDI, see the Citrix Workspace app documentation at docs.citrix.com.
The following are the supported configuration file paths for Citrix Workspace app:
 /opt/Citrix/ICAClient/config/All_Regions.ini  /opt/Citrix/ICAClient/module.ini  ~/.ICAClient/wfclient.ini  /opt/Citrix/ICAClient/config/wfclient.template  /opt/Citrix/ICAClient/config/AuthManConfig.xml  /opt/Citrix/ICAClient/config/kbdlayoutmap.tbl  /var/.config/citrix/hdx_rtc_engine/config.json  ~/.ICAClient/appsrv.ini
Citrix INI settings allow you to enable or disable the Unified Communication Optimization when UC packages are installed on ThinOS. The following UC configurations are qualified by Dell Technologies:

Table 31. Enable or disable UC plug-in settings

UC Plug-ins

Enable UC Plug-in using VDI settings

Zoom Citrix

File: module.ini Operation: Add or Update Section: ICA 3.0 Key: ZoomMedia Value: On

Disable UC Plug-in using VDI settings File: module.ini Operation: Add or Update Section: ICA 3.0 Key: ZoomMedia Value: Off

Details
Change the values On/Off in module.ini to enable or disable the UC plug-in.
Plug-in switch string is located in the section [ICA 3.0].

52

ThinOS 9.1.5067

Table 31. Enable or disable UC plug-in settings (continued)

UC Plug-ins

Enable UC Plug-in using VDI settings Disable UC Plug-in using VDI settings

Details

These settings enable the Zoom optimization with ZoomMedia=On in module.ini. These are the default settings after you install the UC package.

These settings disable the Zoom optimization with ZoomMedia=Off in module.ini.

Cisco WebEx VDI

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoTeamsVirtualChannel
Value: On
These settings enable Cisco WebEx VDI optimization with CiscoTeamsVirtualChannel=On in module.ini. These are the default settings after you install the UC package.

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoTeamsVirtualChannel
Value: Off
These settings disable Cisco WebEx VDI optimization with CiscoTeamsVirtualChannel= Off in module.ini.

Change the values On/Off in module.ini to enable or disable the UC plug-in.
Plug-in switch string is located in the section [ICA 3.0].

Cisco WebEx MeetingsVDI

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoMeetingsVirtualChannel
Value: On
These settings enable Cisco WebEx Meetings VDI optimization with CiscoMeetingsVirtualChannel=On in module.ini. These are the default settings after you install the UC package.

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoMeetingsVirtualChannel
Value: Off
These settings disable Cisco WebEx Meetings VDI optimization with CiscoMeetingsVirtualChannel =Off in module.ini.

Change the values On/Off in module.ini to enable or disable the UC plug-in.
Plug-in switch string is located in the section [ICA 3.0].

Cisco Jabber

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoVirtualChannel
Value: On
These settings enable Cisco JVDI optimization with CiscoVirtualChannel=On in module.ini. These are the default settings after you install the UC package.

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: CiscoVirtualChannel
Value: Off
These settings disable Cisco JVDI optimization with CiscoVirtualChannel=Off in module.ini.

Change the values On/Off in module.ini to enable or disable the UC plug-in.
Plug-in switch string is located in the section [ICA 3.0].

Microsoft Teams

File: module.ini
Operation: Add or Update
Section: ICA 3.0
Key: VDWEBRTC
Value: On
These settings enable Microsoft Teams optimization with VDWEBRTC =On in module.ini. These are the default settings after you install the UC package.

File: module.ini Operation: Add or Update Section: ICA 3.0 Key: VDWEBRTC Value: Off

Change the values On/Off in module.ini to enable or disable the UC plug-in.
Plug-in switch string is located in the section [ICA 3.0].

These settings disable Microsoft Teams optimization with VDWEBRTC=Off in module.ini.

RTME

File: module.ini Operation: Add or Update

File: module.ini Operation: Add or Update

Change the values On/Off in module.ini to enable or disable the UC plug-in.

ThinOS 9.1.5067

53

Table 31. Enable or disable UC plug-in settings (continued)

UC Plug-ins

Enable UC Plug-in using VDI settings Disable UC Plug-in using VDI settings

Details

Section: ICA 3.0
Key: HDXRTME
Value: On
These settings enable Skype for business optimization with HDXRTME =On in module.ini. These are the default settings after you install the UC package.

Section: ICA 3.0 Key: HDXRTME Value: Off

Plug-in switch string is located in the section [ICA 3.0].

These settings disable Skype for business optimization with HDXRTME =Off in module.ini

Horizon Blast Configuration Editor
NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the VMware official documentation at docs.vmware.com to set the VDI settings. All settings are case-sensitive. If a setting is defined in multiple locations, to know the value that must be used, see the VMware documentation.
The following are the supported configuration file paths for Horizon Blast Client:  ~/.vmware/config  ~/.vmware/view-preferences  /etc/vmware/config  /etc/vmware/view-default-config Enable USB trace log--If you face any issues that are related to the USB device, you can enable the USB trace log for debugging purposes. Use the following setting in the ~/.vmware/config configuration file:
view-usbd.logLevel = "trace" log.logMinLevel = 140 loglevel.user.usb = 10
Numeric keypad numlock----If you face any issue that is related to the numlock key of the USB numeric keypad, you can use the following setting in the ~/.vmware/config configuration file to resolve the issue:
mks.keyboard.suppressNumlocks = "TRUE" mks.keyboard.enableHotkeyNumlockBinding = "TRUE"

Zoom Plugin Configuration Editor
NOTE: Ensure that you read the disclaimer that is highlighted on the VDI Configuration Editor page before configuring the options. Improper configuration may lead to VDI applications not work properly. You must also read the Zoom official documentation at support.zoom.us to set the VDI settings. All settings are case-sensitive. To update the file settings under Zoom INI, refer to the Cisco document at Configuring the Zoom VDI Linux plugin with ZoomMedia.ini - Zoom Support. The following are the supported configuration file paths for Zoom plug-ins:  Zoom Citrix-- ~/.ICAClient/config/ZoomMedia.ini  Zoom Horizon-- ~/.vmware/ZoomMediaVmware.ini
Important notes
Using the VDI configuration files, you cannot modify the following ThinOS settings that are included in Admin Policy Tool or Wyse Management Suite policy settings. A warning message is displayed when you modify the settings using VDI Configuration Editor.

54

ThinOS 9.1.5067

Table 32. ThinOS settings - Not allowed to be modified

VDI/UC

Configuration files

Deny list

Citrix Workspace app

/opt/Citrix/ICAClient/usb.conf
/opt/Citrix/ICAClient/config/ All_Regions.ini

All [Virtual Channels\Serial Port\Device] LastComPortNum=8

ComPort1=

ComPort2=

ComPort3=

ComPort4=

ComPort5=

ComPort6=

ComPort7=

ComPort8=

/opt/Citrix/ICAClient/config/ module.ini

[ICA 3.0] KeyboardSync=

~/.ICAClient/wfclient.ini

[WFClient] Version= KeyboardLayout= KeyboardMappingFile= KeyboardDescription= KeyboardType= CDMAllowed= DrivePath* DriveEnabled* DriveReadAccess* DriveWriteAccess* CursorStipple= TransportReconnectEnabled= ClientPrinterList=

/var/.config/citrix/ hdx_rtc_engine/config.json

{ "ProxyHostname": "xxxx", "ProxyPort": xx }

~/.ICAClient/appsrv.ini

[WFClient] COMAllowed=

VMware Horizon ~/.vmware/config

viewusb.AllowAutoDeviceSplitting= viewusb.SplitExcludeVidPid= viewusb.SplitVidPid= viewusb.ExcludeVidPid= viewusb.IncludeVidPid= viewusb.IncludeFamily=

ThinOS 9.1.5067

55

Table 32. ThinOS settings - Not allowed to be modified (continued)

VDI/UC

Configuration files

Deny list

viewusb.ExcludeFamily= mks.enableFIPSMode= usb.enableFIPSMode= viewusb.ExcludeAllDevices=

Zoom Citrix

~/.ICAClient/config/ ZoomMedia.ini

[PROXY] proxyType= httpProxyHost= httpProxyPort= httpsProxyHost= httpsProxyPort=

Zoom Horizon

~/.vmware/ ZoomMediaVmware.ini

[PROXY] proxyType= httpProxyHost= httpProxyPort= httpsProxyHost= httpsProxyPort=

Wyse Management Suite policy settings and Admin Policy Tool updates

 Added the Manual override option for selected settings. When the manual override feature is enabled, and the user performs the required action on the ThinOS local device, the configured policies from Wyse Management Suite for these settings are not applied to the ThinOS device.

Table 33. Manual override support matrix

Settings

Action to be performed on the ThinOS local Default value device

DHCP Settings

Click the OK button in the Network Setup window

Disabled

DNS Settings

Click the OK button in the Network Setup window

Disabled

Proxy Settings

Click the OK button in the Network Setup window

Disabled

Ethernet Settings

Click the OK button in the Network Setup window

Disabled

Wireless Settings

Click the OK button in the Network Setup window

Disabled

VPN Settings

Add a new VPN, edit a VPN or remove a VPN Disabled

Printers

Click the OK button in the Printer Setup window

Disabled

Audio¹

Change the audio configuration

Disabled

Mouse*

Click the OK button in the Peripherals window Enabled

Keyboard*

Click the OK button in the Peripherals window Enabled

56

ThinOS 9.1.5067

Table 33. Manual override support matrix (continued)

Settings

Action to be performed on the ThinOS local Default value device

Touch pad*

Click the OK button in the Peripherals window Enabled

Monitor*

Click the Test button and then click OK in the Disabled Display Setup window

Region & Language - Region Settings

Change region configuration and click OK button

Disabled

Region & Language - Language Change language configuration and click OK

Settings

button

Disabled

*The manual override option is available for these settings in the previous ThinOS release.
¹After the device reboot, the USB audio is set as priority regardless of the Manual Override settings. This is a known issue.
 Added the Camera option in Peripheral Management. When you disable this option and connect the camera to the device, the device list in the Peripherals window shows empty data. The display resolution list on the device only shows resolutions from the DDC table.
 Changed the Mute option in Peripheral Management > Audio to a drop-down list. Use this option to control the playback audio and system beep separately.

Table 34. Audio options

Value

Playback audio

System beep

Unmute

unmute

unmute

Audio mute, beep mute

mute

mute

Audio unmute, beep mute

unmute

mute

 Added the Resolutions From DDC Table Only option under Peripheral Management > Monitor. When enabled, the display resolution list on the device only shows resolutions from the DDC table.
 Added the Ignore Server Certificate Check option under Privacy & Security > SCEP.

This option is disabled by default. You must install a CA certificate first and then request a SCEP certificate by using the administrator URL. When using the administrator URL, you must FQDN with prefix HTTPS. Do not use the IP address in the URL.

If this option is enabled, there is no need to install the CA certificate on the client. You can directly request for a SCEP certificate by using the administrator URL with prefix HTTPS.

NOTE: If you are using earlier versions of ThinOS and if you have used the IP address in the administrator URL with the Ignore Server Certificate Check option disabled, you must change the URL to FQDN. If the Ignore Server Certificate Check option is enabled, there is no need to change the IP address in the administrator URL.  The application name WVD is changed to AVD in the Proxy Application List field under Network Configuration > Proxy Settings.
NOTE: If you have already configured WVD as the application name, the proxy functionality still works.

 Added the option Show Applications with KEYWORDS:Mandatory under Session Settings > Citrix Session Settings. When this option is enabled and you log in with classic mode or modern mode, only the applications that are configured with KEYWORDS:Mandatory are displayed on the ThinOS desktop.
 Added the Login Expire Time option under Broker Settings > Citrix Virtual Apps and Desktops Settings. Use this option to set a timer after you log in to a Citrix session. After the countdown timer expires, you must enter the user credentials again to launch any new desktop or application. After you enter the credentials, the countdown timer starts again. Desktop or applications that you launch before the expiry of the countdown timer remains open and are not affected by this setting.
 The On Desktop=None option under Session Settings > Global Session Settings is not applicable to Modern desktop.
 Values of Keyboard Layout and Screen Saver Timeout from the client are displayed under System Information on the Devices Details page on Wyse Management Suite.

ThinOS 9.1.5067

57

ThinOS enhancements
 Supports device registration to Wyse Management Suite using secure DNS record fields.  You can register ThinOS-based devices to Wyse Management Suite 3.5 or later versions by using secure DNS record fields.  If you have not registered your ThinOS client to Wyse Management Suite and if you have set the DNS server with records, the device will automatically register to Wyse Management Suite. NOTE: If both secure DNS records and legacy DNS records are set in the DNS server, the secure DNS records take priority.
 Registering devices to Wyse Management Suite using secure DHCP scope options 201 and 202 is not supported.  Supports NTFS USB drive mapping.
 You can import files or export logs to a USB drive with NTFS format from ThinOS local UI.  You can map the USB drive with NTFS format to a Citrix or RDP session.  Supports multiple DNS domain suffixes. Each value must be separated by a semicolon (;).  Ability to save a new password specified in the prompt window when the current WPA & WPA2 personal wireless connection password is incorrect.  Supports authentication to domain controller (NTLM) using the None broker. To set the Authentication to domain controller option, go to Login Experience > Login Settings > Login Type on Wyse Management Suite policy settings or Admin Policy Tool.
If you set the Broker type as None with authentication to domain controller selected, a login window is displayed after you restart the system. Only users in the Active Directory group that are set in Wyse Management Suite can log in to the device. Any policy that is configured in the user policy group is applied to ThinOS.
 Displays a message on the First Boot Wizard screen when you reset the device to factory default settings without a network connection.
 The application name WVD is changed to AVD for the Apply proxy server on field.  Supports the display resolution of about 16000 pixels for a single window in a multidisplay setup. Do not exceed this
resolution.
For more information about the updates, see the Dell Wyse ThinOS Version 9.1.4234 and 9.1.5067 Administrator's Guide at www.dell.com/support.
Supported peripherals

NOTE: The supported peripherals are not limited to the peripherals devices listed in this section.

Table 35. Supported peripherals

Product Category

Peripherals

Adapters and cables

C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter

Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084

Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087

Dell Adapter - DisplayPort to VGA - DANBNBC084

Dell Adapter - HDMI to DVI - DAUARBN004

Dell Adapter - HDMI to VGA - DAUBNBC084

Dell Adapter - USB-C to DisplayPort - DBQANBC067

Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter

Dell Adapter - USB-C to HDMI - DBQAUBC064

Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070

Dell Adapter - USB-C to VGA - DBQBNBC064

StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232

58

ThinOS 9.1.5067

Table 35. Supported peripherals (continued)

Product Category

Peripherals

Trendnet USB to Serial Converter RS-232

Audio devices

Dell 2.0 Speaker System - AE215

Dell Pro Stereo Headset - Skype for Business - UC350

Dell Pro Stereo Headset - UC150 - Skype for Business

Dell Professional Sound Bar (AE515M)

Dell USB Sound Bar (AC511M)

Dell Wired 2.1 Speaker System - AE415

Jabra BIZ 2400 Duo USB MS

Jabra EVOLVE UC VOICE 750

Jabra Engage 65 Stereo Headset

Jabra Evolve 65 MS Stereo - Headset

Jabra Evolve 75

Jabra Engage 75

Jabra GN2000

Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185

Jabra Pro 9450

Jabra Speak 510 MS Bluetooth

Jabra UC SUPREME MS Bluetooth (link 360)

LFH3610/00 Speechmike Premium--Only supports redirect

Logitech S-150

Logitech h150 - analog

Nuance PowerMic II--supports to redirect whole device

PHILIPS - analog

POLYCOM Deskphone CX300

Plantronics AB J7 PLT

Plantronics BLACKWIRE C710, Bluetooth

Plantronics Blackwire 5220 Series

Plantronics Blackwire C5210

Plantronics Calisto P820-M

Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth

Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0

Plantronics Voyager 6200 UC

Plantronics Voyager Focus UC B825-M headset for Microsoft Lync

SENNHEISER D 10 USB ML-US Wireless DECT Headset

SENNHEISER SC 40 USB MS

SENNHEISER SC 660 USB ML

SENNHEISER SDW 5 BS-EU

ThinOS 9.1.5067

59

Table 35. Supported peripherals (continued)

Product Category

Peripherals

SENNHEISER SP 10 ML Speakerphone for Lync

SENNHEISER USB SC230

Camera

Jabra PanaCast 4K Webcam

Logitech BRIO 4K Webcam

Logitech C910 HD Pro Webcam

Logitech C920 HD Pro Webcam

Logitech C922 Pro Stream Webcam

Logitech C925e Webcam

Logitech C930e HD Webcam

Logitech HD Webcam C525

Microsoft LifeCam HD-3000

Poly EagleEye Mini webcam

Displays

C2422HE

C2722DE

C3422WE

E1916H

E1920H

E2016H

E2016Hv--China only

E2020H

E2216H

E2216Hv--China only

E2218HN

E2220H

E2318H

E2318HN

E2417H

E2420H

E2420HS

E2720H

E2720HS

MR2416

P1917S

P2016

P2017H

P2018H

P2217

60

ThinOS 9.1.5067

Table 35. Supported peripherals (continued)

Product Category

Peripherals

P2217H

P2219H

P2219HC

P2317H

P2319H

P2415Q (3840 x 2160)

P2417H

P2418D

P2418HT

P2418HZ

P2419H

P2419HC

P2421D

P2421DC

P2715Q (3840 x 2160)

P2719H (1920 x 1080)

P2719HC

P2720D

P2720DC

P3418HW

P4317Q

S2719HS (1920 x 1080)

S2817Q (3840x2160)

U2415

U2419H

U2419HC

U2421HE

U2518D

U2520D

U2713HM (2560 x 1440)

U2718Q (4K) (3840 x 2160)

U2719D (1920 x 1080)

U2719DC

U2720Q

U2721DE

U3219Q (3840 x 2160)--No support for Type C to HDMI convertor

U3419W (3440 x 1440)

ThinOS 9.1.5067

61

Table 35. Supported peripherals (continued)

Product Category

Peripherals

U4320Q

U4919DW

Docking station

Dell Dock - WD19-C

Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported

Fingerprint readers

HID EikonTouch 4300 Fingerprint Reader

HID EikonTouch M211 Fingerprint Reader

HID EikonTouch TC510 Fingerprint Reader

HID EikonTouch TC710 Fingerprint Reader

HID EikonTouch V311 Fingerprint Reader

Imprivata HDW-IMP-1C

KSI-1700-SX Keyboard

Hands-Free Authentication (HFA)

BLED112HDW-IMP-IIUR--BLEdongle

Input devices (Keyboard Bloomberg Keyboard STB 100

and Mouse)

Dell Keyboard KB212-B

Dell Keyboard KB216p

Dell Laser Scroll USB 6-Buttons Silver and Black Mouse

Dell Laser Wired Mouse - MS3220

Dell Mobile Pro Wireless Mice - MS5120W

Dell Mobile Wireless Mouse - MS3320W

Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W

Dell Multi-Device Wireless Mouse - MS5320W

Dell Optical Wireless Mouse - WM122

Dell Optical Wireless Mouse - WM123

Dell Premier Wireless Mouse - WM527

Dell USB Wired Keyboard - KB216

Dell USB Wired Optical Mouse - MS116

Dell Wireless Keyboard and Mouse - KM636

Dell Wireless Keyboard/mouse KM632

Dell Wireless Mouse - WM126 - black

Dell Wireless Mouse - WM326

Dell wireless Keyboard/mouse KM714

Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white

Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white

Microsoft Arc Touch Mouse 1428

Microsoft Ergonomic Keyboard

Rapoo E6100, Bluetooth

62

ThinOS 9.1.5067

Table 35. Supported peripherals (continued)

Product Category

Peripherals

Seal Shield Medical Grade Optical Mouse

Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white

SpaceMouse Pro

SpaceNavigator 3D Space Mouse

Networking

Add On 1000 Base-T SFP transceiver--RJ-45

Others

Intuos Pro Wacom

Printers

Brother DCP-7190DW--works on ICA only and not Blast

Dell B1165nfw Mono Multifunction Printer

Dell B1265dnf Multifunction Laser Printer

Dell B2360d Laser Printer

Dell B2360dn Laser Printer

Dell Color Multifunction Printer - E525w

Dell Color Printer- C2660dn

Dell Multifunction Printer - E515dn

HP Color LaserJet CM1312MFP--tested on Blast

HP LaserJet P2055d

HP M403D-- works on ICA only and not Blast

Lexmark X864de- tested on LPD only

Proximity card readers Imprivata HDW-IMP-60

Imprivata HDW-IMP-75

Imprivata HDW-IMP-80

Imprivata HDW-IMP-82

KSI-1700-SX Keyboard

OMNIKEY 5025CL

OMNIKEY 5321 V2

OMNIKEY 5321 V2 CL SAM

OMNIKEY 5325 CL

OMNIKEY 5326 DFR

RFIDeas RDR-6082AKU

Smart card readers

CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU-

Cherry SmartTerminal SMART Card Reader - ST-1044U

Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0

Cherry keyboard KC 1000 SC with smart card

Cherry keyboard RS 6600 with smart card

Cherry keyboard RS 6700 with smart card

Dell Keyboard SK-3205 with smart card reader

Dell keyboard KB813 with smart card reader

ThinOS 9.1.5067

63

Table 35. Supported peripherals (continued)

Product Category

Peripherals

Dell keyboard KB813t with smart card reader

GemPC Twin

Gemalto IDBridge CT710

HID OMNIKEY 5125

HID OMNIKEY 5421

IDBridge CT31 PIV

OMNIKEY HID 3021

OMNIKEY OK CardMan3121

SmartOS powered SCR3310

SmartOS powered SCR335

Sun microsystem SCR 3311

Storage

Bano type-c 16B

Dell External Tray Load ODD (Agate)--DVD Writer

Dell Portable SSD, USB-C 250 GB

Kingston DT microDuo 3C 32 GB

Kingston DTM30 32 GB

Kingston DataTraveler G3 8 GB

Samsung portable DVD Writer SE-208

SanDisk Cruzer 16 GB

SanDisk Cruzer 8 GB

SanDisk USB 3.1 and Type-C 16 GB

SanDisk Ultra Fit 32 GB

Teradici remote cards Teradici host card 2220

Teradici host card 2240

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 36. Tested environment--General components

Component Wyse Management Suite (cloud and on-premises)

Version 3.5

Configuration UI package for Wyse Management Suite

1.5 296

Imprivata OneSign

7.6.001.17

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

64

ThinOS 9.1.5067

Table 37. Test environment--Citrix Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

Table 38. Tested environment--VMware Horizon

VMware

Windows 10

Windows Server 2012 R2

Windows Server 2016

VMware Horizon Tested 7.12

Not tested

Tested

VMware Horizon Tested 2103

Not applicable Tested

VMware Horizon Tested 2106

Not applicable Tested

Windows Server 2019 Not tested

Windows Server Windows Server

2016 APPs

2019 APPs

Tested

Not tested

Tested

Tested

Tested

Tested

Tested

Tested

Table 39. Test environment--Microsoft RDP

Microsoft RDP

Windows Windows

7

10

Remote Desktop Services 2016
Remote Desktop Services 2019

Tested

Tested

Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Tested

Not tested Tested

Not tested Not tested Not tested Tested

Tested

Table 40. Test environment--AVD

Azure Virtual Desktop

Windows 7

Windows 10

2019 (MS-Prod) 2020 (ARMv2)

Not tested Tested Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Not tested Not tested Tested

Not tested Not tested Not tested Not tested Tested

Table 41. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10
Windows server 2016
Windows server 2019

2.9.400

2.9.400

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 42. Tested environment--Skype for Business

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 7.12

Windows 10 5.4, 8.2

7.12, 8.2

VMware Horizon 2103

Windows

5.4, 8.2

server 2016

7.12, 8.2

Skype for Business client
Skype for Business 2016
Skype for Business 2016

Skype for Business Server
Skype for Business 2015
Skype for Business 2015

ThinOS 9.1.5067

65

Table 42. Tested environment--Skype for Business (continued)

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 2106

Windows

Not tested

server 2019

Not tested

Skype for Business client Not tested

Skype for Business Server Not tested

Table 43. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.2

JVDI agent 14.0.2

Jabber software 14.0.2

Table 44. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2103

Windows 10

14.0.2

Windows server 2016 14.0.2

Windows server 2019 Not tested

JVDI agent 14.0.2 14.0.2 Not tested

Jabber software 14.0.2 14.0.2 Not tested

Table 45. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.8.0.20927

Zoom client for VDI software 5.8.0 (20927)

Table 46. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 Windows 10

VMware Horizon 2103 Windows server 2016

VMware Horizon 2106 Windows server 2019

Zoom package 5.8.0.20927 5.8.0.20927 Not tested

Zoom software 5.8.0 (20927) 5.8.0 (20927) Not tested

Table 47. Tested environment--Cisco Webex Teams

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

41.10.0.20213

Webex Teams software 41.10.0.20213

Table 48. Tested environment--Cisco Webex Teams

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

41.10.0.20213 41.10.0.20213

VMware Horizon 2106 Windows server 2019 Not tested

Webex Teams software 41.10.0.20213 41.10.0.20213 Not tested

66

ThinOS 9.1.5067

Table 49. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

41.10.3.19

Table 50. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

41.10.3.19

VMware Horizon 2106

Windows server 2019

Supported smart cards

Table 51. Supported smart cards

Smart Card information Driver from the ThinOS event log

ActivIdentity V1

ActivClient 7.1

ActivIdentity V1

ActivClient 7.1

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity crescendo card ID Prime MD v 4.0.2
ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0
ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1
ID Prime MD v 4.3.5
ID Prime MD v 4.4.2

ActiveClient 7.2
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8

Provider (CSP)
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider

Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2.
Webex Meetings software The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2.
Card type
Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940

ThinOS 9.1.5067

67

Table 51. Supported smart cards (continued)

Smart Card information Driver from the ThinOS event log

Etoken Java (aladdin)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

Etoken Java (aladdin) (black USB drive)

Safenet Authentication Client 10.8

SafeNet High Assurance Applets Card

SafeNet High Assurance Client 2.12

A.E.T. Europe B.V.

SafeSign-IdentityClient-3.0.76

A.E.T. Europe B.V.

SafeSign-IdentityClient-3.0.76

PIV (Yubico) (black USB drive)

YubiKey PIV Manager

PIV (Yubico Neo ) (black USB drive)

Yubikey Manager v 1.1.4

cv cryptovision gmbh (c) v1.0ns

cv_act_scinterface_6.1.6

N/A (Buypass BeIDu)

Net iD 6.8.3.21, 2.0.48

N/A (GEMALTO IDPrime SIS)

Net iD 6.8.3.21, 2.0.48

Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0

Rutoken 2151

Rutoken Drivers 4.6.3.0

Provider (CSP)
eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider eToken Base Cryptographic Provider SafeNet Smart Card Key Storage Provider SafeSign Standard Cryptographic Service Provider SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP
Net iD - CSP Net iD - CSP
Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0

Card type
IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151)

Fixed issues

Table 52. Fixed issues

Issue ID

Description

DTOS-5635 CIPS-24716 - Wireless reconnection issue in ThinOS 9.x firmware.

DTOS-5632 (Citrix number 80858789) CIPS-24715 - Keyboard layout issue in the Citrix VDI session when using CWA 21.9.

DTOS-5563 CIPS-24634 - Screensaver timeout from the device is not passing to the Wyse Management Suite server.

DTOS-5444 CIPS-24501 - Case 126090009 - An error is observed during Azure SAML2 authentication.

DTOS-5277 CIPS-23802 - On Wyse 3040 Thin Client, 49 percent of ping packets are lost when disabling the power-saving mode.

DTOS-5266 CIPS-24313 - Cursor focus is lost when the cursor reaches the window side on a Modern view desktop.

DTOS-5223 CIPS-24258 - Smart card details are retained on the screen even when it is removed.

DTOS-5221 CIPS-24257 - Window focus is lost when logging into the thin client.

68

ThinOS 9.1.5067

Table 52. Fixed issues (continued)

Issue ID

Description

DTOS-5195 CIPS-23664 - Case 119577083 - Workspace ONE displays an error stating that the Horizon client is not installed.

DTOS-5185 CIPS-24015 - Microphone does not work after unplugging a 3.5 mm analog headset.

DTOS-5178 CIPS-23665 - Citrix apps or desktops are not displayed.

DTOS-5170 CIPS-24150 - Time on the local client is not synchronized with the time server.

DTOS-5082 CIPS-23857 - Power and Sleep tab appears for a few seconds on the Wyse 3040 Thin Client.

DTOS-5050 CIPS-23658 - Admin Mode does not work with the Imprivata classic mode when using the ThinOS classic desktop.

DTOS-5029 CIPS-23985 - An issue is observed when pulling Citrix Workspace app logs from the thin client.

DTOS-5028 CIPS-23772 - NHS USB redirect Olympus speech microphone fails after a VDI session is closed on the Wyse 3040 Thin Client.

DTOS-4976 CIPS-23836 - After the device resumes from sleep or hibernate, the smart card reader and the RSA token do not work.

DTOS-4956 CIPS-23835 - Closing or opening the lid causes Wyse 5470 Thin Client to reboot.

DTOS-4944 CIPS-22805 - Distorted display and a slow cursor movement are observed on screens that are connected to the external graphics card on Wyse 5070 Thin Client.

DTOS-4868 When you set the Close Lid Action When Plugged in to Turn off the built-in display, closing or opening the lid results in a system reboot. This is observed on the Wyse 5470 Thin Client.

DTOS-4812

CIPS-23708 - On the Wyse 5070 and Wyse 5470 Thin Clients, the $ sign does not work when using a French Keyboard Layout in a VNC session.

DTOS-4810 CIPS-23591 - Wyse Management Suite policy for the time server information does not work.

DTOS-4808 CIPS-23416 | Numeric keypad numlock issue is observed.

DTOS-4764 CIPS-23456 - On the Wyse 5470 PCoIP thin client, the mouse position is incorrect when using an external monitor as a main display.

DTOS-4762 CIPS-23624 | The PCoIP session stops responding.

DTOS-4747 CIPS-23208 | The DDC Table option is missing from ThinOS 9.x.

DTOS-4684 CIPS-23381 - On the Wyse 3040 Thin Client, the application resets to the primary display in a VMware RDS session.

DTOS-4527 CIPS-23409 - Communication with the time server is overloaded.

DTOS-4465 CIPS-23331 - The device restarts when the terminal is locked in a Zoom session.

DTOS-4464 CIPS-23329 - On the Wyse 5070 Thin Client, you cannot log in to the WVD desktop while connecting through ARMv2.

DTOS-4463 CIPS-23286 - On the Wyse 5070 Thin Client, you cannot disable the web cam completely.

DTOS-4325 On the Wyse 3040 Thin Client, an undefined error is displayed when you start a session.

DTOS-4240 CIPS-23161 - On the Wyse 3040 Thin Client, an incorrect session sign-off or application remains open in the remote session.

DTOS-4564 CIPS-22681 - Manual override is missing for audio, time zone, network, printer, and language.

DTOS-5478 A close battery low message is displayed when the power adapter is connected.

DTOS-4765 CIPS-23158 - The Domain drop-down list on the login screen is small.

DTOS-4711

CIPS-22283 - The 8.6 INI expire time feature is missing in Wyse Management Suite policy settings for ThinOS 9.x.

ThinOS 9.1.5067

69

Table 52. Fixed issues (continued)

Issue ID

Description

DTOS-4710

(Citrix number 80383486, Citrix number 80444553) CIPS-20734 - ThinOS ignores the session reliability timeout setting.

Known issues

Table 53. Known issues

Issue ID

Description

Workaround

DTOS-5789 The Zoom configuration file ZoomMediaVmware.ini is unavailable even though Reinstall the Zoom package. the zoom package is installed on the client.

DTOS-5760 PIE stops responding after you move the window in a Citrix session.

Force restart the device.

DTOS-5630 ThinOS user interface cannot be opened after you switch select groups more Force restart the device. than three times.

DTOS-5626 The sign-on password in the Remote Connections window is automatically changed to a long string of characters when you switch between broker URLs.

Type the correct password again on the General Options tab.

DTOS-5618 Thin client stops responding for two to three seconds when you launch the ICA session or start the UC application in the ICA session.

Wait until the device is active.

DTOS-5609 ThinOS local user interface stops responding. The USB disk does not work in Force restart the device. Troubleshooting. Peripherals and Shutdown menu cannot be opened.

DTOS-5606 Session cannot be connected at the first time.

Reconnect the session again.

DTOS-5598 After hot-plugging a headset, the audio device does not synchronize as a local Switch the ThinOS local system

device in the Blast session.

audio setting to HD audio and

then switch back to Headset.

DTOS-5592 System stops responding when you hot plug a USB disk.

Force restart the thin client.

DTOS-5582 When you convert ThinOS 8.6 to 9.1.5043, the Wyse Management Suite information is unavailable and a blue screen is displayed.

Restart the device. The Wyse Management Suite information is restored.

DTOS-5558 In a Citrix session, an error message may be displayed when you log in and launch a desktop or a published application.

There is no workaround in this release.

DTOS-5454 In a Citrix session, the desktop stops responding when you disconnect or sign Sign off from the broker server. out.

DTOS-5408 When you plug out a smart card or a smart card reader, the VMware Horizon Restart the device. broker is signed out but the blast session is not closed.

DTOS-5343 The sign-in broker window stops responding after the device resumes from sleep mode.

Force restart the thin client.

DTOS-5199

If the network signal is weak and you connect to the PSK wireless connection, Click the Cancel button in

the credential window is displayed.

the credential window, and

manually connect to the

wireless connection again.

DTOS-4926 When using Imprivata PIE, the FP/Proxy authentications do not work when you perform multiple FP enrollments in short time.

Close the VDI session or restart the device.

DTOS-5823 The name of AVD package still shows as WVD on the event log tab.

There is no workaround in this release.

DTOS-5814 The device cannot work with secure DHCP.

Use the secure DNS record.

70

ThinOS 9.1.5067

Table 53. Known issues (continued)

Issue ID

Description

Workaround

DTOS-5813 When the smart card server is timed out and you launch a session, the select Select the store again to log in. store window is displayed.

DTOS-5810

[3040]When you remove the current connected wireless SSID and add another PSK SSID with a wrong password, many low signal logs are generated.

There is no workaround in this release and no impact to the functionality.

DTOS-5796 When you save settings from Admin Policy Tool, a print event log Left Admin There is no workaround in this

Mode is generated.

release and no impact to the

functionality.

DTOS-5793 When you do not specify any strings in the Group Registration key box and There is no workaround in this click the Validate Key button, a message stating Checked into WMS Server release. is displayed.

DTOS-5762 After you redirect a USB disk to a PIE Citrix session and exit PIE, the disk is not recognized by the local device.

Connect the USB disk again.

DTOS-5761 Web cam redirection with 1280x720p video resolution for a 32-bit application Disconnect the camera and

does not work.

reconnect it.

DTOS-5740 When you maximize a seamless application on the second display with a different resolution, the application resolution remains same as the main screen.

There is no workaround in this release.

DTOS-5726 The client behavior is not same as the VNC settings timeout type and the timeout policy.

There is no workaround in this release.

DTOS-5683 The device cannot be restarted when the Idle Time and the Schedule Reboot There is no workaround in this

Time are same.

release.

DTOS-5681 There is no prompt for clicking the Force Coredump button.

There is no workaround in this release.

DTOS-5665 In VDI settings, if the setting is a number, the string does not get changed.

Remove the setting and add again, or add a new setting.

DTOS-5640 Unable to use the keyboard and cursor when you unlock the terminal.

Restart the device.

DTOS-5608 The USB drive kernel connected to the device stops responding when launching a session multiple times.

Remove and reconnect the smart card.

DTOS-5537 Desktop Viewer or Toolbar blocks do not work.

Click the session power icon, and select Disconnect. The session desktop gets disconnected.

DTOS-5213 The printer class is not automatically configured for a USB printer.

There is no workaround in this release.

DTOS-5639 CPU utilization reaches 100 percent during a Webex Teams VDI call.

There is no workaround in this release.

DTOS-5617 The Teradici Cloud Access Login page keeps checking and does not give an option to add username and password.

There is no workaround in this release.

DTOS-5614

When you specify the printer information in a group on Wyse Management Suite, the corresponding details appear on the printer setup page of a different group.

There is no workaround in this release.

DTOS-5583 USB scanner or printer is not listed in system log.

There is no workaround in this release.

DTOS-5553 USB redirecting and mapping do not work in a Citrix session.

There is no workaround in this release.

DTOS-5552 C6404322: Rows cannot be removed in Admin Policy Tool after clearing and There is no workaround in this

disabling printers in the printer setup window.

release.

ThinOS 9.1.5067

71

Table 53. Known issues (continued)

Issue ID

Description

Workaround

DTOS-5551 C6404310: Unable to add the LPD printer rows in the Admin Policy Tool.

There is no workaround in this release.

DTOS-5515 When you maximize the Skype video window and you move the mouse, the screen flashes.

Do not set maximize mode.

DTOS-5513 In a Citrix session, you cannot resolve the hostname error when the broker is There is no workaround in this

set for smart card authentication only.

release.

DTOS-5411 DHCP option 182 (domain list) does not work with DHCP options for Wyse Management Suite.

Set the domain list from Wyse Management Suite.

DTOS-5405 Cursor appeared differently after you enable or disable the relative mouse in a Relaunch the PCoIP session. PCoIP session .

DTOS-5359 When you play a YouTube video with BCR enabled, the BCR content blinks and a graphic-related issue is observed.

Reduce the video resolution to lower than 1080p.

DTOS-5356 High CPU usage is observed with Zoom call optimization.

There is no workaround in this release.

DTOS-5351 VPN cannot be autoreconnected when ThinOS resumes from sleep mode.

Manually reconnect or restart the device.

DTOS-5218 ThinOS stops responding, and the device restarts when you attempt to update the EPOS SP30 firmware.

There is no workaround in this release.

DTOS-5132 You cannot connect to all applications available in the auto-Connect List when Need connect these apps by

the published applications are in the logged off status.

manual click.

DTOS-5058

The smart card cannot be detected by the device when you quickly reconnect the smart card,

Plug out the smart card and wait for more than 10 seconds before plugging in the smart card again.

DTOS-5000 The broker login window is displayed on top of the Admin Policy tool screen when an application is getting installed.

There is no workaround in this release.

DTOS-4996 The Printer Open Failed error is not displayed when you disconnect the printer and click the Test Print button.

There is no workaround in this release.

DTOS-8011 The thin client does not get locked automatically after leaving the thin client unattended for 10 minutes.

After the thin client is checked in to the WMS server, you must change the Screen Saver Settings under Personalization > Screen Saver to make the lock terminal work. Do not use the default screen saver settings.

BITS477310

When you change the monitor's USB-C prioritization setting from High Data Speed to High Resolution, a black screen is displayed with a No USB-C Signal found message. Affected displays are U3023E, U4320Q , U2520D , U2421HF, U2721DE, U2421E, U2422H, U2422HE, U2722D, U2722DE , P3222QE, U3023E, U3223E, U3222QE, U2723QE, P3222QE, and C2722DE. This issue is observed on the Wyse 5070 and Wyse 5470 Thin Client.

Force restart the device.

72

ThinOS 9.1.5067

5
ThinOS 9.1.4234
Release date
October 2021
Downgrading the ThinOS firmware
If you are downgrading ThinOS 9.1.4234 to ThinOS 8.6, ThinOS 9.0, or ThinOS 9.1 versions that are older than 9.1.3129, you must use the Dell Wyse USB Imaging Tool to install the ThinOS 8.x or 9.x Merlin image that is posted to www.dell.com/support. Before you downgrade, ensure that you disable the secure boot option. If you want to downgrade to ThinOS 9.0, you must also clear Trusted Platform Module (TPM) or Platform Trust Technology (PTT) in BIOS. Else, ThinOS resets to factory settings after each reboot. You can downgrade from ThinOS 9.1.4234 to ThinOS 9.1.3129 using Wyse Management Suite.
Firmware upgrade
The following firmware upgrade scenarios are supported:  ThinOS 8.6_807 > ThinOS 9.1.4234  ThinOS 9.1.3129 > ThinOS 9.1.4234
NOTE: If you are using earlier versions of ThinOS 8.6, you must first upgrade to ThinOS 8.6_807 and apply the latest BIOS updates before upgrading to ThinOS 9.1.4234. If you are using ThinOS 9.0, or any version of ThinOS 9.1 that is older than 9.1.3129, you must first upgrade to ThinOS 9.1.3129 before upgrading to ThinOS 9.1.4234.
For more information, see the Dell Wyse ThinOS Version 9.1.4234 Migration Guide at www.dell.com/support. For the steps to access documents, see Resources and support.
Important notes
 In Wyse Management Suite 3.5, the device group key is case sensitive. If the existing ThinOS 8.6 device uses a group key with a different case on the previous version of Wyse Management Suite server, the client cannot check in to the Wyse Management Suite server after you upgrade the server to Wyse Management Suite 3.5 and the device to ThinOS 9.1. For more information, see the Dell Wyse Management Suite 3.5 Release Notes and Dell Wyse Management Suite 3.5 Administrator's Guide at www.dell.com/support.
 Installation can fail even though the image download is complete. This issue is observed when the package settings are changed in the device group before the device is checked in to Wyse Management Suite from shutdown state.
 There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly.
 If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2. NOTE: Dell Technologies recommends that you set a new 9.1.4234 application package or a 9.1.4234 OS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2.
 If the Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the Live Update option is disabled:  When you register the thin client to Wyse Management Suite manually.  When you power on the thin client from a power off state.  When you change the Wyse Management Suite group.

ThinOS 9.1.4234

73

 When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed:  Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot.  A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds.
If you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot.
 When a new firmware or an application notification is displayed on your thin client, clicking Next Reboot will:  Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group.  Not display any notification if the new firmware or application is downloaded in the same group.  Installs the firmware or package after a reboot.
 ThinOS 9.1.4234 does not apply OS firmware application package and BIOS firmware in child Select group.
Prerequisites for firmware upgrade
 Update the BIOS version of Wyse 5070 Thin Client to 1.3.1 or later before upgrading to ThinOS 9.1.4234. If you upgrade to ThinOS 9.1.4234 with earlier BIOS version and then upgrade the BIOS version to 1.3.1 or later, the device may fail to boot. For latest BIOS versions, see Tested BIOS version for ThinOS 9.1.4234.
 Before you migrate from ThinOS 8.6_807 to ThinOS 9.1.4234 or upgrade from ThinOS 9.1.3129 to 9.1.4234, power on the system and disable the sleep mode. If the system has entered the sleep mode, you must send the WOL command through Wyse Management Suite before using any real-time commands. To use the WOL command, ensure that the Wake-On-LAN (WOL) option is enabled in BIOS.
Upgrade from ThinOS 8.6 to ThinOS 9.1.4234 using Wyse Management Suite
If you are running any ThinOS 8.6 version, you must first install the ThinOS 8.6_807 image with the latest BIOS version, and then upgrade to ThinOS 9.1.4234. For the latest BIOS versions, see Tested BIOS version for ThinOS 9.1.4234.
The device reboots after the ThinOS image is downloaded. Once the upgrade completes, the device is automatically registered to Wyse Management Suite. Dell Technologies recommends you to back up your device settings before you initiate the upgrade process. All device settings are erased after you upgrade from ThinOS 8.6 except the following settings:
 Wyse Management Suite group token and server settings  Static DNS  Certificates  IEEE802.1x wired authentication settings  Wireless connections--The WEP/Sharekey security type is changed to Open as they are not supported in ThinOS
9.1.4234  Proxy settings
NOTE: For more information about how to install the ThinOS 9.1.4234 image, see the Dell Wyse ThinOS Version 9.1.4234 Migration Guide at www.dell.com/support.
Upgrade from ThinOS 9.1.3129 to ThinOS 9.1.4234 using Wyse Management Suite
Prerequisites
 If you are using ThinOS version 9.0, upgrade to ThinOS 9.1.3129.  If you are using a ThinOS 9.1 version that is older than 9.1.3129, upgrade to ThinOS 9.1.3129.  The thin client must be registered to Wyse Management Suite.  Download the ThinOS 9.1.4234 (DTOS_9.1.4234.pkg) firmware to upgrade.

74

ThinOS 9.1.4234

Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click OS Firmware Updates.
NOTE: If you cannot locate the OS Firmware Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the ThinOS 9.1.4234 OS firmware to upload. 6. From the Select the ThinOS Firmware to deploy drop-down menu, select the uploaded firmware. 7. Click Save & Publish.
The thin client downloads the firmware to install and restarts. The firmware version is upgraded.
Important notes for upgrading from ThinOS 9.1.3129 to ThinOS 9.1.4234
 There are chances that the upgrade might fail with event log stating Failed to install. In such an event, you may reboot the device and upgrade again.
 After you upgrade, if Zoom is not launching or Zoom optimization is not working in Blast or Citrix session, remove the zoom package and reinstall it.
Compatibility
ThinOS build details
 ThinOS 9.1.3129 to ThinOS 9.1.4234--DTOS_9.1.4234.pkg.  ThinOS 8.6_807 to ThinOS 9.1 conversion builds:
 A10Q_wnos--Wyse 3040 Thin Client  PA10Q_wnos--Wyse 3040 Thin Client with PCoIP  X10_wnos--Wyse 5070 Thin Client, Wyse 5470 Thin Client, and Wyse 5470 All-in-One Thin Client  PX10_wnos--Wyse 5070 Thin Client with PCoIP, Wyse 5470 Thin Client with PCoIP, and Wyse 5470 All-in-One Thin
Client with PCoIP
ThinOS application package details
 Cisco_Jabber_14.0.1.305989_3.pkg  Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg  Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly called Cisco WebEx Teams)  Citrix_Workspace_App_21.6.0.28_10.pkg  EPOS_Connect_6.1.0.19549_20.pkg  HID_Fingerprint_Reader_210217_10.pkg  Jabra_7.2.0_10.pkg  Microsoft_WVD_1.3_1229.pkg  Teradici_PCoIP_21.03.1_17.pkg  VMware_Horizon_2106.8.3.0.18251983_5.pkg  Zoom_Citrix_5.7.6.20822_2.pkg  Zoom_Horizon_5.7.6.20822_2.pkg  Imprivata_PIE_7.5_1113.pkg  Identity_Automation_QwickAccess_2.0.0.3_3.pkg
Previous version
ThinOS 9.1.3129

ThinOS 9.1.4234

75

Tested BIOS version for ThinOS 9.1.4234

Table 54. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Economy Thin Client Wyse 5070 Standard Thin Client Wyse 5070 Extended Thin Client Wyse 5470 All-in-One Thin Client Wyse 5470 Mobile Thin Client

BIOS version 1.2.5 1.12.0 1.12.0 1.12.0 1.9.0 1.9.0

If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS.
NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded.

Citrix Workspace app feature matrix

Table 55. Citrix Workspace app feature matrix Feature

ThinOS 9.1.4234

Citrix Workspace

Citrix Virtual Apps

Supported

Endpoint Management UI

Citrix Virtual Desktops

Supported

Citrix Content Collaboration N/A (Citrix Files)

Citrix Access Control

N/A

Service

Citrix Workspace Browser N/A

SaaS/Webapps with SSO Not supported

Citrix Mobile Apps

N/A

Intelligent Workspace

N/A

features

Auto configure using DNS for Email Discovery

Supported

Centralized Management Settings

Supported

App Store Updates/Citrix N/A Auto updates

Desktop Viewer/Toolbar

Supported

Multi-tasking

Supported

ThinOS 9.1.4234 limitations Citrix session prelaunch and session linger features are not supported. This is Linux binary design. There are no limitations in this release. N/A
N/A
N/A Not supported N/A N/A
There are no limitations in this release. There are no limitations in this release. N/A
There are no limitations in this release. There are no limitations in this release.

76

ThinOS 9.1.4234

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

HDX Host Core

Follow Me Sessions (Workspace Control)
Adaptive transport

Supported Supported

Session reliability

Supported

Auto-client Reconnect

Supported

Bi-directional Content

N/A

redirection

URL redirection

N/A

File open in Citrix

N/A

Workspace app

Browser content redirection Limited support

Multiport ICA

Supported

HDX IO/Devices/Printing

Multistream ICA SDWAN support Local Printing

Not supported Not supported Supported

Generic USB Redirection

Supported

HDX Integration

Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight

Supported
N/A N/A N/A Supported

ThinOS 9.1.4234 limitations
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
URL redirection has limitations in Citrix Workspace app for Linux client. It requires to launch client browser through Local app access policy (which is not supported in Linux client), to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection.
Not supported. No local file explorer on ThinOS.
Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+.
There are no limitations in this release.
Not supported
Not supported
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
N/A
N/A
There are no limitations in this release.

ThinOS 9.1.4234

77

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

HDX Insight with NSAP VC Supported

EUEM Experience Matrix Supported

Session Sharing

Supported

HDX Multi-media

Audio Playback

Supported

Bi-directional Audio (VoIP) Supported

Webcam redirection

Supported

Video playback
Flash redirection
Microsoft Teams Optimization

Supported N/A Supported

Skype for business Optimization pack
Cisco Jabber Unified Communications Optimization

Supported Supported

78

ThinOS 9.1.4234

ThinOS 9.1.4234 limitations
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design.
There are no limitations in this release.
Citrix Linux binary supports only x86 client.
Do not hot plug headset or the camera during a meeting, or a call. Do not switch the camera during a meeting. It causes the audio and video reception to be inconsistent. Restart Microsoft Teams to resolve this issue. This is also Citrix binary issue. Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
Not supported through proxy server.
For more information, see the Dell Wyse ThinOS Version 9.1.4234

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

Unified Communication Zoom Cloud Meeting Optimization

Supported

Unified Communication Cisco Webex Teams Offloading (tVDI)

Supported

Unified Communication Cisco Webex Meetings Offloading (wVDI)

Supported

Windows Multimedia redirection
UDP Audio

Supported
Supported (not with NetScaler Gateway)

ThinOS 9.1.4234 limitations
Administrator's Guide at www.dell.com/support.
Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
Supports Webex Teams optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
There are no limitations in this release.
Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation.

ThinOS 9.1.4234

79

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

HDX Graphics

H.264-enhanced SuperCodec

Supported

Client hardware acceleration Supported

3DPro Graphics

Supported

External Monitor Support Supported

True Multi Monitor

Supported

Authentication

Desktop Composition redirection
Location Based Services (Location available via APIdescription
Federated Authentication (SAML/Azure AD)

N/A N/A Supported

RSA Soft Token

Supported

Challenge Response SMS (Radius)

Supported

OKTA Multi factor authentication

Limited supported (only supports Radius)

DUO multi factor authentication

Supported

Smart cards (CAC, PIV etc) Supported

User Cert Auth via

N/A

NetScaler Gateway (via

Browser Only)

Proximity/Contactless Card Supported

Credential insertion (For example, Fast Connect, Storebrowse)
Pass Through Authentication
Save credentials (onpremise and only SF)
NetScaler nFactor Authentication
NetScaler Full VPN
Netscaler Native OTP

Supported
Supported N/A Not supported Not supported Supported

ThinOS 9.1.4234 limitations There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. N/A
N/A
Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. There are no limitations in this release. There are no limitations in this release. Does not support OKTA SAML authentication. There are no limitations in this release. There are no limitations in this release. N/A
There are no limitations in this release. There are no limitations in this release.
There are no limitations in this release. N/A
Not supported
Not supported Does not support lock terminal when logging on

80

ThinOS 9.1.4234

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

ThinOS 9.1.4234 limitations

Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Biometric Authentication such as Touch ID and Face ID

Supported (only supports Touch ID) Only supports Touch ID.

Single Sign-On to Citrix

N/A

N/A

Files App

Single Sign on to Citrix

N/A

N/A

Mobile apps

Anonymous Store Access Supported

There are no limitations in this release.

Netscaler + RSA

Not supported

Not supported

Netsclaer + Client cert authentication

Not supported

Not supported

Citrix cloud + Azure Active Not supported Directory

Not supported

Citrix cloud + Active Directory + Token

Not supported

Not supported

Citrix cloud + Citrix Gateway

Not supported

Not supported

Citrix cloud + Okta

Not supported

Not supported

Citrix cloud + SAML 2.0

Not supported

Not supported

Netscaler load balance

Not supported

Not supported

Security

TLS 1.2

Supported

There are no limitations in this release.

TLS 1.0/1.1

Not supported

ThinOS 9.1.4234 does not provide the configuration to change TLS.

DTLS 1.0

Supported

There are no limitations in this release.

DTLS 1.2

Not supported

Not supported

SHA2 Cert

Supported

There are no limitations in this release.

Smart Access

Not supported

Not supported

Remote Access via Citrix Gateway

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Workspace for Web Access N/A

ThinOS does not provide local browser.

IPV6

Not supported

Not supported

Keyboard Enhancements

Dynamic Keyboard Layout Synchronization with Windows VDA

Supported

There are no limitations in this release.

ThinOS 9.1.4234

81

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

Unicode Keyboard Layout Supported Mapping with Windows VDA

Client IME Enhancements N/A with Windows VDA

Language Bar Show/Hide N/A with Windows VDA Applications

Option Key mapping for

N/A

server-side IME input mode

on Windows VDA

Dynamic Keyboard Layout Synchronization with Linux VDA

Not supported

Client IME Enhancements N/A with Linux VDA

Language Bar support for Linux VDA Applications

Not supported

Keyboard sync only when a session is launched--client Setting in ThinOS

Supported

Server default setting in ThinOS

Supported

Specific keyboard in ThinOS Supported

New features listed in Citrix Battery status indicator

Workspace App release note (CWA2106)

but not in feature matrix

Service continuity

(Technical Preview)

(CWA2104, CWA2106)

Pinning multi-monitor screen layout (CWA2103)

App Protection (CWA2101, CWA2106 )

Authentication enhancement is available only in cloud deployments (CWA2012)

Multiple audio (CWA2012 and CWA2010)

Citrix logging (CWA2009)

Supported Not supported Not supported Not supported Not supported
Not supported Supported

Cryptographic update (CWA2006)
Transparent user interface (TUI) (CWA1912 and CWA1910)

Not supported Not supported

82

ThinOS 9.1.4234

ThinOS 9.1.4234 limitations There are no limitations in this release. N/A
N/A
N/A
Not supported
N/A
Not supported
There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. Not supported
Not supported
Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported

Table 55. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234

ThinOS VDI configuration

GStreamer 1.x supportexperimental feature(CWA1912)

Supported

App indicator icon (CWA1910)

Not supported

Latest webkit support

Supported

(CWA1908 and CWA1906)

Bloomberg audio redirection Supported (CWA1903)

Bloomberg v4 keyboard selective redirection support(CWA1808)

Supported

Broker Setting

Supported

PNA button menu

Supported

Sign on window function

Supported

Workspace mode

Supported

Admin policy tool

Supported

ThinOS 9.1.4234 limitations There are no limitations in this release.
Not supported
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.

VMware Horizon feature matrix

Table 56. VMware Horizon feature matrix

Feature

Broker Connectivity

SSL certificate verification

Disclaimer dialog

UAG compatibility

Shortcuts from server Pre-install shortcuts from server File type association Phone home

Broker Authentication

Password authentication

Single sign on

RSA authentication

ThinOS 9.1.4234
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.4234

83

Table 56. VMware Horizon feature matrix (continued)
Feature
Integrated RSA SecurID token generator
Kiosk mode

Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access

Radius ­ Cisco ACS

Radius ­ SMS Passcode

Radius - DUO

Radius ­ Microsoft Network Policy

Smart card

x.509 certificate authentication (Smart Card)
CAC support

.Net support

PIV support

Desktop Operations

Java support Purebred derived credentials Device Cert auth with UAG Reset Restart Log off

Session Management (Blast Extreme Switch desktops & PCoIP)
Multiple connections

Multi-broker/multi-site redirection Universal
App launch on multiple end points

Auto-retry 5+ minutes

ThinOS 9.1.4234
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Supported only with VDI
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

84

ThinOS 9.1.4234

Table 56. VMware Horizon feature matrix (continued) Feature
Blast network recovery

Time zone synchronization

Client Customization
Protocols Supported with VDI, RDS Hosted Desktops and Apps

Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme
H.264 - HW decode

H.265 - HW decode

Blast Codec

JPEG/PNG

Switch encoder

BENIT

Blast Extreme Adaptive Transportation
RDP 8.x, 10.x

PCoIP

Features/Extensions Monitors/ Displays

Dynamic display resizing VDI windowed mode

Remote app seamless window Multiple monitor support

External monitor support for mobile Display pivot for mobile

ThinOS 9.1.4234 Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported

ThinOS 9.1.4234

85

Table 56. VMware Horizon feature matrix (continued)

Feature

ThinOS 9.1.4234

Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps

Maximum resolution

3840x2160

High DPI scaling

Supported only with VDI

DPI sync

Supported with VDI, RDS Hosted Desktops and Apps

Exclusive mode

Not supported

Multiple monitor selection

Supported with VDI, RDS Hosted Desktops and Apps

Input Device (Keyboard/Mouse)

Language localization (EN, FR, DE, JP, KO, ES, CH)

Supported with VDI, RDS Hosted Desktops and Apps

Relative mouse

Supported only with VDI

External Mouse Support

Supported with VDI, RDS Hosted Desktops and Apps

Local buffer text input box

Not supported

Keyboard Mapping

Supported with VDI, RDS Hosted Desktops and Apps

International Keyboard Support

Supported with VDI, RDS Hosted Desktops and Apps

Input Method local/remote switching Not supported

IME Sync

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Services

Clipboard Text

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Graphics

Not supported

Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps

Drag and Drop Text

Not supported

Drag and Drop Image

Not supported

Drag and Drop File/Folder

Not supported

Connection Management

IPv6 only network support

Supported with VDI, RDS Hosted Desktops and Apps

PCoIP IP roaming

Supported with VDI, RDS Hosted Desktops and Apps

Optimized Device Redirection

Serial (COM) Port Redirection

Supported with VDI, RDS Hosted Desktops and Apps

Client Drive Redirection/File Transfer Not supported

Scanner (TWAIN/WIA) Redirection

Supported with VDI, RDS Hosted Desktops and Apps

x.509 Certificate (Smart Card/ Derived Credentials)

Supported with VDI, RDS Hosted Desktops and Apps

Gyro Sensor Redirection

Not supported

86

ThinOS 9.1.4234

Table 56. VMware Horizon feature matrix (continued)

Feature

Real-Time Audio-Video

Audio in (input)

Video in (input)

USB Redirection

Multiple webcams Multiple speakers USB redirection

Policy: ConnectUSBOnInsert

Policy: ConnectUSBOnStartup

Connect/Disconnect UI USB device filtering (client side)

Isochronous Device Support Split device support Bloomberg Keyboard compatibility

Unified Communications

Smartphone sync Skype for business

Zoom Cloud Meetings

Cisco Jabber Softphone

Cisco WebEx Teams

Cisco WebEx Meetings Microsoft Teams RTAV

Microsoft Teams offload

Multimedia Support

Multimedia Redirection (MMR)

Graphics

HTML5 Redirection Directshow Redirection URL content redirection Browser content redirection vDGA vSGA NVIDIA GRID VGPU

ThinOS 9.1.4234
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported only with VDI
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Supported only with VDI
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.4234

87

Table 56. VMware Horizon feature matrix (continued)

Feature

Intel vDGA

AMD vGPU

Mobile Support

Client-side soft keyboard

Client-side soft touchpad

Full Screen Trackpad

Gesture Support

Multi-touch Redirection

Presentation Mode

Unity Touch

Printing

VMware Integrated Printing

Location Based Printing

Security

Native Driver Support FIPS-140-2 Mode Support

Imprivata Integration

Opswat agent Opswat on-demand agent TLS 1.1/1.2

Session Collaboration

Session Collaboration

Read-only Collaboration

Update Other

Update notifications App Store update Smart Policies from DEM

Access to Linux Desktop - Blast Protocol Only
Workspace ONE mode

Nested - basic connection

ThinOS 9.1.4234
Supported only with VDI
Supported only with VDI
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com.

88

ThinOS 9.1.4234

Windows Virtual Desktop and RDP feature comparison matrix

Table 57. Windows Virtual Desktop and RDP feature comparison matrix

Category Supported

Features

ThinOS 9.1.4234

Service

Direct connection to Desktop via RDP Supported

Microsoft Remote Desktop Services broker (Local)

Supported

Windows Virtual Desktop (Azure)

Supported

Session

Desktop

Supported

Remote App (Integrated)

Not supported

Remote App (Immersive )

Supported

Input

Keyboard

Supported

Mouse

Supported

Single touch

Supported

Multi-touch

Not supported

Audio Visual

Audio in

Supported

Audio out

Supported

Storage

Folder/Drive Redirection

Supported

Clipboard

Clipboard (text)

Supported

Clipboard (object)

Supported

Clipboard (file)

Not supported

Redirections

Printer

Supported

Serial Port

Not supported

SmartCard

Not supported

USB (General)

Not supported

Session Experience

Dynamic Resolution

Supported

Start Command

Supported

Desktop Experience

Not supported

Desktop Scale Factor

Supported

Multi-Monitor (All)

Supported

Restricted full screen session

Supported

Keyboard Layout Mapping

Not supported

Time Zone Mapping

Supported

RemoteFX

Not supported

Video/Audio/Online playback

Supported

Compression

Supported

Optimize for low speed link

Supported

Graphics (CODECs)

H.264 Support

Supported

H.264 AVC-444

Not supported

TSMM (MMR)

Not supported

ThinOS 9.1.4234

89

Table 57. Windows Virtual Desktop and RDP feature comparison matrix (continued)

Category Supported

Features

ThinOS 9.1.4234

VOR

Not supported

Authentication

TS Gateway Supported

Supported

- TSGW II

Not supported

- TSGW III

Not supported

- TSGW WebSocket

Not supported

- TSGW + UDP

Not supported

NLA

Supported

SmartCard

Not supported

Imprivata

Supported

New and enhanced features

Citrix Workspace app updates
 Browser content redirection (BCR) enhancements--BCR with Chromium Embedded Framework (CEF) is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+.
 Zoom optimization enhancements--Added the HTTP proxy support for anonymous authentication in Zoom optimization. Configure HTTP Proxy server and Proxy Application List as ZOOM in Admin Policy Tool or Wyse Management Suite to make Zoom optimization function through the proxy server. The following are the Zoom limitations:  HTTPS proxy server is not supported for Zoom optimization in ThinOS.  HTTP proxy server with nonanonymous authentication is not supported in ThinOS.
 NetScaler/ADC enhancements--Added NetScaler/ADC Authentication Method. Dell Technologies recommends that you configure the NetScaler/ADC Authentication Method with RSA+LDAP either from the Wyse Management Suite policy or the Admin Policy tool for users who want to use Citrix ADC authentication methods, such as RSA+LDAP with MFA. This setting is supported from Wyse Management Suite 3.5 and later versions.
For more information, see the Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support.
VMware Horizon Blast updates

Smartphone sync
You can sync your iPhone or Android smartphone into a Blast session. NOTE: Among the Android smartphones, only Huawei phones are tested.
For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
Bloomberg keyboard STB 100 mapping
You can connect the keyboard using either single or dual USB cables. No setting changes or redirection is required. All the function keys work without any redirection. For steps to disable redirection, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
High Efficiency Video Coding (HEVC) or H.265
In ThinOS 9.1.4234, VMware Blast Extreme supports High Efficiency Video Coding (HEVC). HEVC is also known as H.265. This feature is disabled by default. To use this feature, select the Allow High Efficiency Video Decoding (HEVC) check box from

90

ThinOS 9.1.4234

Connection Manager > Global Connection Settings > Horizon. You can go to the VMware Horizon Performance tracker and see Encoder Name to verify whether HEVC is working. If the name contains HEVC, the feature is working. HEVC in Blast Extreme requires both the ESXi hosts that support the virtual desktops, and RDSH servers to have NVIDIA Tesla or newer graphics cards to offload the encoding. HEVC does not work with only ESXi CPU encoding. If there are no supported graphics cards present, the H.264 or JPEG/PNG encoding is used. For more information, see the VMware Blast Extreme Optimization Guide at techzone.vmware.com.
NOTE: HEVC requires hardware support including the graphics card, on both the client and the agent side. If either the client or the agent cannot support HEVC, the session falls back to H.264.
Limitations
 If you launch a session that has been launched from another device, the HEVC feature does not work. The server uses H.264 in this scenario. To use HEVC, sign off other sessions before connecting to the session from the ThinOS client.
 You must upgrade Wyse Management Suite to version 3.5 or later to support the HEVC feature.
Microsoft Teams optimization
VMware Horizon 2106 for the client side includes Microsoft Teams media optimization by default. Media optimization for Microsoft Teams that is installed by default in Horizon Agent, is controlled by a group policy object (GPO). GPO is not enabled by default. You can enable the optimization by using a Group Policy Editor.
For the steps on enabling the optimization using a Group Policy Editor, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
NOTE: Install the Horizon Agent before you install Microsoft Teams.
To check whether Microsoft Teams is launched in optimized mode, click the three dots next to your profile picture, and go to About > Version. A banner that says VMware Media Optimized is displayed, indicating that Microsoft Teams has launched in optimized mode. Alternatively, you can click the three dots next to your profile picture, and go to Settings > Devices > Audio devices. . Check whether the local headset names are displayed in the Speakers and Microphone drop-down lists, instead of Virtual DevTap or VDI.
NOTE: This feature is not supported on Wyse 3040 Thin Client.

Microsoft Teams optimization feature matrix

Table 58. Microsoft Teams optimization feature matrix

Scenario

ThinOS 9.1.4234

Long audio call

Supported

Call--Make an audio call

Supported

Call--Answer an audio call

Supported

Call--Make a video call

Supported

Call--Answer a video call

Supported

Call--Turn the camera on or off

Supported

Call--Enter or exit full screen

Supported

Call--Hold or resume a call

Supported

Call--End call

Supported

Call--Mute or unmute audio

Supported

Call--Transfer

Supported

Call--Consult then transfer

Supported

Call--Keypad

Not tested

Call--Start or stop recording

Supported--You can use this feature in group calls and meetings.

ThinOS 9.1.4234

91

Table 58. Microsoft Teams optimization feature matrix (continued)

Scenario

ThinOS 9.1.4234

Call--Turn off or turn on incoming video

Supported

Call--Group video call

Supported

Call--Group audio call

Supported

Call--Invite someone during a call

Supported

Meeting

Supported

Share screen--Desktop

Supported

Share screen--PowerPoint

Supported

Chat

Supported

Audio or video call in VDI server desktop

Supported

Audio or video call in published Microsoft Teams application Not tested

Devices--Plug in or disconnect the headset

Supported--Dell Technologies recommends to not plug in or disconnect headsets during a call.

Devices--Switch headset

Supported--Dell Technologies recommends to not switch headsets during a call.

Devices--Plug in or disconnect the camera

Supported--Dell Technologies recommends to not plug in or disconnect camera during a call.

Devices--Switch camera

Supported--Dell Technologies recommends to not switch the camera during a call.

Headset buttons--Answer/Mute/End Call

Not supported

Microsoft Teams optimization limitations and known issues
 Depending on your network bandwidth latency, the audio quality may fluctuate. To avoid this issue, ensure that your network bandwidth is adequate for audio or video call. Dell Technologies recommends 200 KBps or higher network speed for a single client.
 Audio is still played through the first headset when you switch to the second headset during the call. This issue is observed when you have installed the JVDI package on the thin client. Workaround is that if you are using Microsoft Teams (or Zoom), do not install the Cisco JVDI package. This issue is due to Cisco limitation.
 When using a headset, you cannot answer or end the call through headset buttons. This issue is due to a limitation of Microsoft Teams.
 Sharing screen when Microsoft Teams is published as an application is not supported. This issue is due to a limitation of VMware Horizon.
 There maybe inconsistency on how the video is displayed during video calls. The issue fixes by itself after 5 minutes.  Microsoft Teams optimization is not supported through proxy.  Audio may be inconsistent during video calls. Try the following:
 Sometimes audio is distorted during a call. Workaround is to change the headset.  Sometimes there can be network issues. Ensure that your network bandwidth is adequate for audio and video calls. Dell
Technologies recommends 200 KBps or higher network speed for a single client.
Zoom optimization enhancements
Added the HTTP proxy support for anonymous authentication in Zoom optimization. Configure HTTP Proxy server and Proxy Application List as ZOOM in Admin Policy Tool or Wyse Management Suite to make Zoom optimization function through the proxy server. The following are the Zoom limitations:
 HTTPS proxy server is not supported for Zoom optimization in ThinOS.  HTTP proxy server with nonanonymous authentication is not supported in ThinOS.

92

ThinOS 9.1.4234

Teradici PCoIP update
Updated the Teradici PCoIP package version to 21.03.1_17. No new features are added.
Windows Virtual Desktop update
RDP session supports LPT, LPD and SMB printers from Windows Virtual Desktop version 1.3_1229. RDP protocol supports standard printers. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.
Unified Communications optimization packages update
 Updated Cisco Webex VDI to version 41.6.1.19187_1.  Updated Cisco Jabber to version 14.0.1.305989_3.  Updated Zoom to version 5.7.6.20822_2.
NOTE: For known issues on Wyse 3040 Thin Clients while using Unified Communications optimization packages, see the Citrix Unified Communications support on Wyse 3040 Thin Clients section in Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support.

Authentication updates

Identity automation updates
Identity Automation QwickAccess package is updated to 2.0.0.3. The following are the enhancements:
 Identity Automation QwickAccess supports Citrix Broker agent and supports user binding card in same domain with Citrix Broker agent. Users in different domains are not supported and not recommended.
 API key is treated as password in Wyse Management Suite policy settings, Admin Policy Tool, and ThinOS local user interface. It is not displayed in plain text.
 Identity Automation QwickAccess is verified based on Identity server version 1.6.0.1.  PIN reset is removed in this release.

Identity Automation feature matrix

Table 59. Identity Automation feature matrix

Identity Automation Feature

ThinOS 9.1.4234

Broker Type

Authenticate to Citrix Virtual Apps and Desktops

Supported

Authenticate to VMware Horizon broker Not supported

Authenticate to Microsoft Remote Desktop Services

Not supported

Proxy Card

New card enroll

Supported

Authenticate with proximity card and password

Supported

Authenticate with proximity card and PIN

Supported

Authenticate with password

Supported

SSPR

Seamless change password support

Not supported

Self-service password reset

Not supported

ThinOS 9.1.4234

93

Table 59. Identity Automation feature matrix (continued)

Identity Automation Feature

ThinOS 9.1.4234

Self-service PIN reset

Not supported

Lock/Unlock

Lock/Unlock the terminal by tapping a proximity card

Supported

Convenient tap-over functionality

Supported

IA server settings

Settings for authenticate card frequency Supported

Settings for authenticate card method (PIN or password)

Supported

Settings for incorrect PIN time

Supported

Settings for PIN length requirement

Supported

Settings for PIN reset

Not supported

Imprivata PIE limitation
Third-party self-service password reset function is not supported in this release.
ThinOS updates
 Secure Boot--If Secure Boot is disabled, and the BIOS password is set as the default value or if there is no BIOS password, the prompt window to reboot the system and enable Secure Boot is not displayed from this release onwards. Secure Boot is enabled after the next reboot.
 Net iD smart card firmware--Updated the Net iD smart card firmware version to 6.8.3.21.  From ThinOS 9.1.4234 onwards, you can enable or disable IPv6 from Advanced > Network Configuration > Common
Settings > Enable IPv6 in Wyse Management Suite policy settings or the Admin Policy Tool. IPv6 is enabled by default for both wired and wireless networks.  The window that is displayed when you change a group in Wyse Management Suite is changed.  The window that is displayed when you update packages and the operating system firmware is changed.  The HTTP/HTTPS proxy default port is changed from 808 to 8080.
For more information about the updates, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/ support.
Display audio limitations
Display audio using converter is not supported on all platforms.
 Wyse 5070 Thin Client--Only DP1 and DP2 ports support display audio.  Wyse 5470 Thin Client--When two monitors that support display audio are connected to Dell WD19 docking station, the
HDMI/DP audio option disappears if you remove one of the monitors.  Wyse 3040 Thin Client
 Setting the display resolution higher than 1920x1080 results in a black screen.  By default the display audio is disabled. You must enable the display audio in Wyse Management Suite and reboot the
client.  Display audio does not update real time. If you change the monitor or the DP port, you must reboot the client to update
the display audio option.  Wyse 3040 Thin Client supports only one display audio. If one DP port is working with display audio, then the other DP
port does not work with display audio.

94

ThinOS 9.1.4234

Updates to Admin Policy Tool and Wyse Management Suite policy settings

 VNCD Server--Added input validation for the VNCD Server field in Services > VNC Service. You can only enter values in the format of IP addresses.
 Disable Shutdown--Added Disable Shutdown option in Login Experience > Login Settings. This option disables the Shutdown option in the ThinOS Shutdown window, and also disables the physical shutdown button on the thin client.
 Reboot on monitor connection--Changed the default value of Reboot on monitor connection option under Enable ProveID Embedded Mode in Login Experience > 3rd Party Authentication > Imprivata to disabled.
 API Key--Changed the API Key field option in Login Experience > Login Settings > Identity Automation > Identity Automation to password type to hide the input values.
 Enable IPv6--Added the option Enable IPv6 in Network Configuration > Common Settings to enable or disable IPv6.  Scheduled Reboot and Shutdown Settings--Added time format validation for the following fields under System
Settings > Scheduled Reboot Settings and Scheduled Shutdown Settings:  Scheduled Reboot Settings > Scheduled Reboot Time  Scheduled Reboot Settings > Reboot after Idle Time  Scheduled Shutdown Settings > Scheduled Shutdown Time  Scheduled Shutdown Settings > Shutdown after Idle Time
NOTE: If you change the time zone on the local client, the Scheduled Reboot settings and Scheduled Shutdown
settings takes effect only after a reboot.
 Granular Control of Peripherals--Added Granular Control of Peripherals in Privacy & Security > Account Privileges to make the selected tabs visible in the Peripherals window. To see this option, you must set the privilege level as Customize and enable Peripherals.
NOTE: If no tabs are selected, all tabs will be visible in the Peripherals window by default.
 DHCP--Updated the DHCP option in Privacy & Security > Account Privileges. The setting is enabled by default. To see this option, you must set the privilege level as Customize and enable Network Setup.
 Allow High Efficiency Video Decoding--Added Allow High Efficiency Video Decoding option in Session Settings > Blast Session Settings to enable or disable High Efficiency Video Decoding for Blast.
 On Desktop--Moved On Desktop option from Session Settings > Citrix Session Settings to Session Settings > Global Session Settings.
For more information about the updates, see the Dell Wyse ThinOS 9.1.4234 Administrator's Guide at www.dell.com/support.

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 60. Tested environment--General components

Component

Version

Wyse Management Suite (cloud and on-premises)

3.5/3.3.1

Imprivata OneSign

7.5.000.9

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

Table 61. Test environment--Citrix Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

ThinOS 9.1.4234

95

Table 62. Tested environment--VMware Horizon

VMware

Windows 10

Windows Server 2012 R2

Windows Server 2016

VMware Horizon Tested 7.12

Not tested

Tested

VMware Horizon Tested 2103

Not applicable Tested

VMware Horizon Tested 2106

Not applicable Tested

Windows Server 2019 Tested

Windows Server Windows Server

2016 APPs

2019 APPs

Tested

Tested

Tested

Tested

Tested

Tested

Tested

Tested

Table 63. Test environment--Microsoft RDP

Microsoft RDP

Windows Windows

7

10

Remote Desktop Services 2016
Remote Desktop Services 2019

Tested

Tested

Not tested Tested

Windows Server 2008 R2 Not tested

Windows Server 2012 R2 Not tested

Windows Windows APPs Server 2016 Server 2019

Tested

Not tested Tested

Not tested Not tested Not tested Tested

Tested

Table 64. Test environment--WVD

Windows Virtual Desktop Windows Windows

7

10

2019 (MS-Prod) 2020 (ARMv2)

Not tested Tested Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Not tested Not tested Tested

Not tested Not tested Not tested Not tested Tested

Table 65. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10
Windows server 2016
Windows server 2019

2.9.300

2.9.300

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 66. Tested environment--Skype for Business

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 7.12
VMware Horizon 2103

Windows 10 5.4, 8.2

Windows

5.4, 8.2

server 2016

7.12, 8.2 7.12, 8.2

Windows

Not tested

server 2019

Not tested

Skype for Business client
Skype for Business 2016
Skype for Business 2016
Not tested

Skype for Business Server
Skype for Business 2015
Skype for Business 2015
Not tested

96

ThinOS 9.1.4234

Table 67. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.1

JVDI agent 14.0.1

Jabber software 14.0.1

Table 68. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2103

Windows 10

14.0.1

Windows server 2016 14.0.1

Windows server 2019 Not tested

JVDI agent 14.0.1 14.0.1 Not tested

Jabber software 14.0.1 14.0.1 Not tested

Table 69. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.7.6.20822

Zoom software 5.7.6.20822

Table 70. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 Windows 10

VMware Horizon 2103 Windows server 2016

Windows server 2019

Zoom package 5.7.6.20822 5.7.6.20822 Not tested

Table 71. Tested environment--Cisco Webex Teams

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

41.6.1.19187

Zoom software 5.7.6.20822 5.7.6.20822 Not tested
Webex Teams software 41.6.1.19162

Table 72. Tested environment--Cisco Webex Teams

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

41.6.1.19187 41.6.1.19187

Windows server 2019 Not tested

Webex Teams software 41.6.0.19162 41.6.0.19162 Not tested

Table 73. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

41.6.1.10.2

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.6 to 41.10.

ThinOS 9.1.4234

97

Supported peripherals

NOTE: The supported peripherals are not limited to the peripherals devices listed in this section.

Table 74. Supported peripherals

Product Category

Peripherals

Adapters and cables

C2G - USB 2.0 A (Male) to DB9 (Serial) (Male) Adapter

Dell Adapter - DisplayPort to DVI (Single Link) - DANARBC084

Dell Adapter - DisplayPort to HDMI 2.0 (4K) - DANAUBC087

Dell Adapter - DisplayPort to VGA - DANBNBC084

Dell Adapter - HDMI to DVI - DAUARBN004

Dell Adapter - HDMI to VGA - DAUBNBC084

Dell Adapter - USB-C to DisplayPort - DBQANBC067

Dell Adapter - USB-C to Dual USB-A with Power Pass-Through - DBQ2BJBC070 - Combo Adapter

Dell Adapter - USB-C to HDMI - DBQAUBC064

Dell Adapter - USB-C to HDMI/DP - DBQAUANBC070

Dell Adapter - USB-C to VGA - DBQBNBC064

StarTech.com 1 Port USB to RS232 DB9 Serial Adapter Cable - Serial adapter - USB 2.0 - RS-232

Trendnet USB to Serial Converter RS-232

Audio devices

Dell 2.0 Speaker System - AE215

Dell Pro Stereo Headset - Skype for Business - UC350

Dell Pro Stereo Headset - UC150 - Skype for Business

Dell Professional Sound Bar (AE515M)

Dell USB Sound Bar (AC511M)

Dell Wired 2.1 Speaker System - AE415

Jabra BIZ 2400 Duo USB MS

Jabra EVOLVE UC VOICE 750

Jabra Engage 65 Stereo Headset

Jabra Evolve 65 MS Stereo - Headset

Jabra Evolve 75

Jabra GN2000

Jabra PRO 935 USB Microsoft Lync Headset - 935-15-503-185

Jabra Pro 9450

Jabra Speak 510 MS Bluetooth

Jabra UC SUPREME MS Bluetooth (link 360)

LFH3610/00 Speechmike Premium--Only supports redirect

Logitech S-150

Logitech h150 - analog

Nuance PowerMic II--supports to redirect whole device

PHILIPS - analog

98

ThinOS 9.1.4234

Table 74. Supported peripherals (continued)

Product Category

Peripherals

POLYCOM Deskphone CX300

Plantronics AB J7 PLT

Plantronics BLACKWIRE C710, Bluetooth

Plantronics Blackwire 5220 Series

Plantronics Blackwire C5210

Plantronics Calisto P820-M

Plantronics SAVI W740/Savi W745--supports USB only and does not support bluetooth

Plantronics Savi W440M-400 Series convertible wireless headset - DECT 6.0

Plantronics Voyager 6200 UC

Plantronics Voyager Focus UC B825-M headset for Microsoft Lync

SENNHEISER D 10 USB ML-US Wireless DECT Headset

SENNHEISER SC 40 USB MS

SENNHEISER SC 660 USB ML

SENNHEISER SDW 5 BS-EU

SENNHEISER SP 10 ML Speakerphone for Lync

SENNHEISER USB SC230

Camera

Jabra PanaCast 4K Webcam

Logitech BRIO 4K Webcam

Logitech C910 HD Pro Webcam

Logitech C920 HD Pro Webcam

Logitech C922 Pro Stream Webcam

Logitech C925e Webcam

Logitech C930e HD Webcam

Logitech HD Webcam C525

Microsoft LifeCam HD-3000

Poly EagleEye Mini webcam

Displays

C2422HE

C2722DE

C3422WE

E1916H

E1920H

E2016H

E2016Hv--China only

E2020H

E2216H

E2216Hv--China only

E2218HN

ThinOS 9.1.4234

99

Table 74. Supported peripherals (continued)

Product Category

Peripherals

E2220H

E2318H

E2318HN

E2417H

E2420H

E2420HS

E2720H

E2720HS

MR2416

P1917S

P2016

P2017H

P2018H

P2217

P2217H

P2219H

P2219HC

P2317H

P2319H

P2415Q (3840 x 2160)

P2417H

P2418D

P2418HT

P2418HZ

P2419H

P2419HC

P2421D

P2421DC

P2715Q (3840 x 2160)

P2719H (1920 x 1080)

P2719HC

P2720D

P2720DC

P3418HW

P4317Q

S2719HS (1920 x 1080)

S2817Q (3840x2160)

100 ThinOS 9.1.4234

Table 74. Supported peripherals (continued)

Product Category

Peripherals

U2415

U2419H

U2419HC

U2421HE

U2518D

U2520D

U2713HM (2560 x 1440)

U2718Q (4K) (3840 x 2160)

U2719D (1920 x 1080)

U2719DC

U2720Q

U2721DE

U3219Q (3840 x 2160)

U3419W (3440 x 1440)

U4320Q

U4919DW

Docking station

Dell Dock - WD19-C

Dell Thunderbolt Dock - WD19TB--Thunderbolt Display is not supported

Fingerprint readers

HID EikonTouch 4300 Fingerprint Reader

HID EikonTouch M211 Fingerprint Reader

HID EikonTouch TC510 Fingerprint Reader

HID EikonTouch TC710 Fingerprint Reader

HID EikonTouch V311 Fingerprint Reader

Imprivata HDW-IMP-1C

KSI-1700-SX Keyboard

Hands-Free Authentication (HFA)

BLED112HDW-IMP-IIUR--BLEdongle

Input devices (Keyboard Bloomberg Keyboard STB 100

and Mouse)

Dell Keyboard KB212-B

Dell Keyboard KB216p

Dell Laser Scroll USB 6-Buttons Silver and Black Mouse

Dell Laser Wired Mouse - MS3220

Dell Mobile Pro Wireless Mice - MS5120W

Dell Mobile Wireless Mouse - MS3320W

Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W

Dell Multi-Device Wireless Mouse - MS5320W

Dell Optical Wireless Mouse - WM122

Dell Optical Wireless Mouse - WM123

ThinOS 9.1.4234 101

Table 74. Supported peripherals (continued)

Product Category

Peripherals

Dell Premier Wireless Mouse - WM527

Dell USB Wired Keyboard - KB216

Dell USB Wired Optical Mouse - MS116

Dell Wireless Keyboard and Mouse - KM636

Dell Wireless Keyboard/mouse KM632

Dell Wireless Mouse - WM126 - black

Dell Wireless Mouse - WM326

Dell wireless Keyboard/mouse KM714

Man & Machine C Mouse - Mouse - right and left-handed - optical - 2 buttons - wired - USB white

Man & Machine Its Cool Flat - Keyboard - USB - UK layout - white

Microsoft Arc Touch Mouse 1428

Microsoft Ergonomic Keyboard

Rapoo E6100, bluetooth

Seal Shield Medical Grade Optical Mouse

Seal Shield Silver Seal Waterproof-Keyboard-USB-US-waterproof-white

SpaceMouse Pro

SpaceNavigator 3D Space Mouse

Networking

Add On 1000 Base-T SFP transceiver--RJ-45

Others

Intuos Pro Wacom

Printers

Brother DCP-7190DW--works on ICA only and not Blast

Dell B1165nfw Mono Multifunction Printer

Dell B1265dnf Multifunction Laser Printer

Dell B2360d Laser Printer

Dell B2360dn Laser Printer

Dell Color Multifunction Printer - E525w

Dell Color Printer- C2660dn

Dell Multifunction Printer - E515dn

HP Color LaserJet CM1312MFP--tested on Blast

HP LaserJet P2055d

HP M403D-- works on ICA only and not Blast

Lexmark X864de- tested on LPD only

Proximity card readers Imprivata HDW-IMP-60

Imprivata HDW-IMP-75

KSI-1700-SX Keyboard

OMNIKEY 5025CL

OMNIKEY 5321 V2

OMNIKEY 5321 V2 CL SAM

102 ThinOS 9.1.4234

Table 74. Supported peripherals (continued)

Product Category

Peripherals

OMNIKEY 5325 CL

OMNIKEY 5326 DFR

RFIDeas RDR-6082AKU

Smart card readers

CHERRY KC 1000 SC - Keyboard - with Smart Card reader - USB - English - US - black - TAA Compliant - JK-A0104EU-

Cherry SmartTerminal SMART Card Reader - ST-1044U

Cherry SmartTerminal ST-1144 SMART Card Reader - USB 2.0

Cherry keyboard KC 1000 SC with smart card

Cherry keyboard RS 6600 with smart card

Cherry keyboard RS 6700 with smart card

Dell Keyboard SK-3205 with Smartcard reader

Dell keyboard KB813 with Smartcard reader

Dell keyboard KB813t with Smartcard reader

GemPC Twin

Gemalto IDBridge CT710

HID OMNIKEY 5125

HID OMNIKEY 5421

IDBridge CT31 PIV

OMNIKEY HID 3021

OMNIKEY OK CardMan3121

SmartOS powered SCR3310

SmartOS powered SCR335

Sun microsystem SCR 3311

Storage

Bano type-c 16B

Dell External Tray Load ODD (Agate)--DVD Writer

Dell Portable SSD, USB-C 250 GB

Kingston DT microDuo 3C 32 GB

Kingston DTM30 32 GB

Kingston DataTraveler G3 8 GB

Samsung portable DVD Writer SE-208

SanDisk Cruzer 16 GB

SanDisk Cruzer 8 GB

SanDisk USB 3.1 and Type-C 16 GB

SanDisk Ultra Fit 32 GB

Teradici remote cards Teradici host card 2220

Teradici host card 2240

ThinOS 9.1.4234 103

Supported smart cards

Table 75. Supported smart cards

Smart Card information Driver from the ThinOS event log

ActivIdentity V1

ActivClient 7.1

ActivIdentity V1

ActivClient 7.1

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity crescendo card ID Prime MD v 4.0.2
ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0
ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1
ID Prime MD v 4.3.5
ID Prime MD v 4.4.2
Etoken Java (aladdin)
Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) SafeNet High Assurance Applets Card A.E.T. Europe B.V.

ActiveClient 7.2
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
SafeNet High Assurance Client 2.12
SafeSign-IdentityClient-3.0.76

Provider (CSP)

Card type

ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
SafeNet Smart Card Key Storage Provider
SafeSign Standard Cryptographic Service Provider

Oberthur CosmopoIC 64k V5.2 Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4 G&D SCE 3.2 Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300

104 ThinOS 9.1.4234

Table 75. Supported smart cards (continued)

Smart Card information Driver from the ThinOS event log

A.E.T. Europe B.V.

SafeSign-IdentityClient-3.0.76

PIV (Yubico) (black USB drive)

YubiKey PIV Manager

PIV (Yubico Neo ) (black USB drive)

Yubikey Manager v 1.1.4

cv cryptovision gmbh (c) v1.0ns

cv_act_scinterface_6.1.6

N/A (Buypass BeIDu)

Net iD 6.8.3.21, 2.0.48

N/A (GEMALTO IDPrime SIS)

Net iD 6.8.3.21, 2.0.48

Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0

Rutoken 2151

Rutoken Drivers 4.6.3.0

Provider (CSP)
SafeSign Standard Cryptographic Service Provider Microsoft Base Smart Card Crypto Provider Microsoft Base Smart Card Crypto Provider cv act sc/interface CSP
Net iD - CSP Net iD - CSP
Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0

Card type
Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2 Rutoken ECP 2.0 (2100) Rutoken (2151)

Fixed issues
Table 76. Fixed issues Issue ID DTOS-4911
DTOS-4743
DTOS-4687
DTOS-4514
DTOS-4481
DTOS-4409
DTOS-4403
DTOS-4375
DTOS-4362 DTOS-4358 DTOS-4352 DTOS-4326 DTOS-4314
DTOS-4313

Description
Camera is not detected when installed with Zoom VDI Client app on virtual desktop. The issue is observed on Wyse 5470 All-in-One Thin Client with ThinOS 9.1.3192--CIPS-23520.
Double entry of the device in the Wyse Management Suite group list drop-down-- CIPS-23147.
RDP uses a TS Gateway after the TS gateway is disabled in the Wyse Management Suite. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.3112--CIPS-23471.
Pressing Enter unlocks the VDI session, after you lock the terminal. The issue is observed on Wyse 5470 Thin Client with ThinOS 9.1.3112--CIPS-22939.
It takes 10 seconds or more to authenticate using smartcards. The issue is observed on Wyse 5070 Thin Client--CIPS-23343.
Omni Key 3021 card reader does not redirect to VMware session on ThinOS 9.x-- CIPS-23202.
Unable to log in to Horizon with UAG. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.3112--CIPS-23210.
OmniKey 3121 smart card reader fails to redirect in View Blast and PCoIP sessions-- CIPS-23203.
No pin prompt for smart cards after firmware update--CIPS-23076. Case 112855083.
Fails to launch Citrix application when RSA (2FA) is included--CIPS-23247.
Smart card login does not work on ThinOS 9.1.3112--CIPS-23043.
Wyse 5470 Thin Client crashes when connected to home broadband routers--CIPS-23148.
Horizon View fails to log in when the user password contains special characters ", <, or >--CIPS-23125.
Unable to log in to Horizon when password contains the special character >. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.3112--CIPS-23138.

ThinOS 9.1.4234 105

Table 76. Fixed issues (continued)

Issue ID

Description

DTOS-4310

Jabber microphone does not work consistently--CIPS-23105.

DTOS-4209

$TN does not translate the terminal name when it is defined in the RDP Direct Connection username field in Wyse management Suite--CIPS-23016, Case 118991265.

DTOS-4139

Some keys do not work when you use a Japanese keyboard with PCoIP--CIPS-22956.

DTOS-4006

Unable to authenticate when connecting internally with no UAG using smart card. The issue is observed on Wyse 5470 Thin Client with ThinOS 9.1.3112--CIPS-22826.

DTOS-3979

An error occurs when configuring 2 broker URLs. Failover setting does not work in ThinOS 9.x--CIPS-22680.

DTOS-3954

On ThinOS 9.1.3112, after the Wyse authentication, the storefront portal is not on the main screen, but split into 2 screens--CIPS-22806.

DTOS-3953

Inconsistent display and slow cursor movement is observed on monitors that are connected to external graphics cards. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.3112--CIPS-22805.

DTOS-3950

Amazon Web Services session drops unexpectedly while usingMicrosoft Office apps-- CIPS-22418.

DTOS-3909/DTOS-3530

SCEP auto enrollment does not work in ThinOS 9.x--CIPS-22725, CIPS-21937.

DTOS-3890

Idle Timeout does not work in PCoIP and Blast sessions when the value is set to 0. The issue is observed in ThinOS 9.1.2101.

DTOS-3748

Unable to launch PCoIP desktops in ThinOS 9.1.2101--CIPS-21360.

DTOS-3506

Unable to authenticate and log in to HealthCast, using Qwikaccess. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101--CIPS-22323.

DTOS-3482

VNC fails to connect if the device is idle for too long. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-22070.

DTOS-3466

Elo Touch Solution 10,1" 1002L does not work with ThinOS 9.1.2101. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-22302.

DTOS-3441

There is a 30-60 seconds delay while connecting a Bluetooth mouse to ThinOS-- CIPS-22239.

DTOS-3381

Key commands do not work as expected in a Windows Virtual Desktop RDS session. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-21920.

DTOS-3359

Citrix broker failover does not work as expected in ThinOS 9--CIPS-22156.

DTOS-3326

SIPR tokens stopped working after upgrading to ThinOS 9.1.2101--CIPS-22144.

DTOS-3325

Graphics issue is observed on a Dell E2020H monitor that is connected to a DP1 port. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101--CIPS-22165.

DTOS-3292

Ingenico Lane 3000 has redirection issues in VMware session. The issue is observed in ThinOS 9.1.2101--VMware #SR21233499906, CIPS-22123.

DTOS-3286

Ingenico card reader does not redirect in VMware View session--CIPS-21751.

DTOS-3242

Disable Terminal Shutdown option is not available in ThinOS 9--CIPS-22024.

DTOS-3241

On Desktop is missing from Global Session Settings for ThinOS 9. The option is available as Display on Desktop in Wyse Management Suite when configuring ThinOS 8.6 devices.

DTOS-3207

The option to disable lock and shutdown for users is not available--CIPS-21755.

DTOS-3175

Imprivata 2FA authentication issues are observed on devices that run ThinOS 9.1.2101-- CIPS-21819.

DTOS-2995

Password input issue on Citrix session. Sometimes, when a correct password is entered after entering a wrong password, the device fails to log in--CIPS-21740.

106 ThinOS 9.1.4234

Table 76. Fixed issues (continued)

Issue ID

Description

DTOS-2891

Smart card authentication fails on SIPR network but works on NIPR network. The issue is observed on Wyse 5070 Thin Client with ThinOS 9.1.2101--CIPS-21612.

DTOS-2772

Client loses connection on wireless roaming. The issue is observed on Wyse 3040 Thin Client with ThinOS 9.1.2101.

DTOS-2739

Updating the BIOS to version 1.2.5 on Wyse 3040 Thin Client can sometimes cause an error that states Fatal Error: System is tampered, and will be restored--CIPS-21185.

DTOS-2242

Granular control of peripherals is not available in 9.1.

DTOS-1985

Wyse 3040 Thin Client reboots when you touch the screen. The issue is observed on Faytech touch displays--CIPS-20280.

DTOS-1696

Letters ¥ and \ cannot be used on Japanese keyboard layout.

Known issues

Table 77. Known issues

Issue ID

Description

Workaround

DTOS-4898

The Bluetooth mouse name is not displayed properly in the There is no workaround in this release. Bluetooth scan window.

DTOS-4893

Enable LPD service for the printer option does not work There is no workaround in this release. on ThinOS 9.1.4234 but works on ThinOS 8.x.

DTOS-4884

Some application icons are not displayed on the desktop when logged into classic mode using VPN.

Use connection manager to get the full application list.

DTOS-4804

The selected default printer in the local client does not take There is no workaround in this release. effect in a broker connection.

DTOS-4740

Pid information is not captured in the event log when you disconnect an HID 4500 device.

There is no impact on the functionality.

DTOS-4713

The RDP connection waiting prompt box overlaps the window to enter credentials.

There is no workaround in this release.

DTOS-4696

Default Printer drop-down list value is Unselected in the Admin Policy Tool. The issue is observed on Wyse 5070 Thin Client.

There is no workaround in this release.

DTOS-4683

An incorrect tip is displayed when you click the Picture Shown Time field under Advanced > Personalization > Screen Saver > Screen Saver Type > Showing Pictures in Admin Policy Tool or the Wyse Management Suite Policy settings.

There is no workaround in this release.

DTOS-4654

USB headset and Bluetooth headset names are displayed as There is no workaround in this release. same under Peripherals > Audio.

DTOS-4554

When you connect a monitor to the client using a Type-C to There is no workaround in this release. HDMI connector, the monitor displays a black screen. The issue is observed on Wyse 5470 Thin Client.

DTOS-4505

A blue screen is displayed for more than 15 seconds after restarting the device from PIE login window. The issue is observed on Wyse 5470 All-in-One Thin Client with PIE version 7.5.

There is no workaround in this release.

DTOS-4479

The PCoIP session is displayed on the system tray for a while after you sign out from account successfully.

There is no workaround in this release.

ThinOS 9.1.4234 107

Table 77. Known issues (continued)

Issue ID

Description

Workaround

The issue is observed on Horizon Broker server version 10.151.135.22.

DTOS-4349

It takes approximately 2 minutes to start printing when you There is no workaround in this release. click the Test Print button. The issue is observed on Wyse 5070 Thin Client.

DTOS-4340

After you enable customized login from Advanced > Broker Settings > Amazon WorkSpaces Settings, if you press ESC button twice when you start the broker sign-on window, only Amazon WorkSpaces logo is displayed on the customized login page. Username and password text fields are not displayed.

There is no workaround in this release.

DTOS-4319

Cursor disappears after you enable or disable the relative mouse option in PCoIP session.

There is no workaround in this release.

DTOS-4191

When you export Citrix logs to a USB drive, the name of the There is no impact on the functionality. Citrix log file is citrixlog.zip.

DTOS-4188

The Test Print button must be clicked multiple times for the serial printer to print the results. The issue is observed on Wyse 5070 Thin Client.

There is no workaround in this release.

DTOS-4126

Device Error = -1 is displayed after you wake the client from sleep mode.

Close the error window. There is no impact on the functionality.

DTOS-3888

When you set the resolution to 1920x1080 after connecting a monitor that supports a resolution larger than 1920x1080, the resolution is changed to 1680x1050 or 1600x900. The issue is observed when you power off the monitor and power it back on.

Set the resolution manually.

DTOS-3803

When Citrix Workspace mode is enabled and HTTP User Disable Citrix Workspace mode. Agent option is set, you cannot log in to Citrix server.

DTOS-2754

An incorrect error message is displayed when launch a desktop or app that is under maintenance mode. The issue is observed on Citrix Workspace app version 21.4.0.11.1.

There is no workaround in this release.

DTOS-4870

An incorrect message is displayed when you launch a desktop VDA that is launched on another device. The issue is observed on Citrix Workspace app version 21.6.0.28.7.

There is no workaround in this release.

DTOS-4944

Inconsistent display and slow cursor movement is observed on monitors that are connected to external AMD graphics cards. The issue is observed on Wyse 5070 Thin Client.

Do not connect monitors to AMD graphics cards.

DTOS-5106

Sometimes the Zoom VDI in Citrix session does not work and you cannot start or join a meeting, after you upgrade the Citrix Workspace app package.

Uninstall the Zoom Citrix package and reinstall it.

DTOS-5107 DTOS-5334

Sometimes the Zoom VDI in Citrix does not launch in optimized mode, after you upgrade the Citrix Workspace app package.

Uninstall the Zoom Citrix package and reinstall it.

HID fingerprint reader does not work after you upgrade the HID package.

Disable the Enable HID Fingerprint Reader option from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server.

108 ThinOS 9.1.4234

6

ThinOS 9.1.4097

Release date
March 2022
Compatibility

ThinOS build details
DTOS_9.1.4097.pkg--OptiPlex 3000 Thin Client

ThinOS application package details
 Cisco_Jabber_14.0.1.305989_2.pkg  Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg  Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly called Cisco WebEx Teams)  Citrix_Workspace_App_21.6.0.28_2.pkg  EPOS_Connect_6.1.0.19549_20.pkg  HID_Fingerprint_Reader_210217_10.pkg  Jabra_7.2.0_10.pkg  Microsoft_WVD_1.3_1196.pkg  Teradici_PCoIP_21.03.1_10.pkg  VMware_Horizon_2106.8.3.0.18251983_6.pkg  Zoom_Citrix_5.7.6.20822 _1.pkg  Zoom_Horizon_5.7.6.20822_1.pkg  Identity_Automation_QwickAccess_2.0.0_3.pkg

Tested BIOS version for ThinOS 9.1.4097

Table 78. Tested BIOS details Platform name OptiPlex 3000 Thin Client

BIOS version 1.0.0

NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded.

Citrix Workspace app feature matrix

Table 79. Citrix Workspace app feature matrix Feature

Citrix Workspace

Citrix Virtual Apps

ThinOS 9.1.4097 + Citrix Workspace app 2106 Supported

ThinOS 9.1.4097 limitations
Citrix session prelaunch and session linger features are

ThinOS 9.1.4097 109

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

Endpoint Management UI HDX Host Core

Citrix Virtual Desktops

Supported

Citrix Content Collaboration N/A (Citrix Files)

Citrix Access Control

N/A

Service

Citrix Workspace Browser N/A

SaaS/Webapps with SSO Not supported

Citrix Mobile Apps

N/A

Intelligent Workspace

N/A

features

Auto configure using DNS for Email Discovery

Supported

Centralized Management Settings

Supported

App Store Updates/Citrix N/A Auto updates

Desktop Viewer/Toolbar

Supported

Multi-tasking

Supported

Follow Me Sessions (Workspace Control)
Adaptive transport

Supported Supported

Session reliability

Supported

Auto-client Reconnect

Supported

Bi-directional Content

N/A

redirection

URL redirection

N/A

ThinOS 9.1.4097 limitations
not supported. This is Linux binary design.
There are no limitations in this release.
N/A
N/A
N/A
Not supported
N/A
N/A
There are no limitations in this release.
There are no limitations in this release.
N/A
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
URL redirection has limitations in Citrix Workspace app for Linux client. It requires to launch client browser through Local app access policy (which is not supported in Linux client), to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection.

110 ThinOS 9.1.4097

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

File open in Citrix

N/A

Workspace app

Browser content redirection Limited support

Multiport ICA

Supported

HDX IO/Devices/Printing

Multistream ICA SDWAN support Local Printing

Not supported Not supported Supported

Generic USB Redirection

Supported

HDX Integration

Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight

Supported
N/A N/A N/A Supported

HDX Insight with NSAP VC Supported

EUEM Experience Matrix Supported

Session Sharing

Supported

HDX Multi-media

Audio Playback

Supported

Bi-directional Audio (VoIP) Supported

Webcam redirection

Supported

Video playback

Supported

ThinOS 9.1.4097 limitations
Not supported. No local file explorer on ThinOS.
Only supports WebKitGTK+, does not support CEF. BCR with CEF. Some of the QUMU videos fail to playback when Browser Content Redirection (BCR) is enabled. YouTube videos of 1080p fails to playback. This is a Citrix binary known issue.
There are no limitations in this release.
Not supported
Not supported
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
N/A
N/A
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design.
There are no limitations in this release.

ThinOS 9.1.4097

111

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

Flash redirection

N/A

Microsoft Teams Optimization

Supported

Skype for business Optimization pack
Cisco Jabber Unified Communications Optimization

Supported Supported

Unified Communication Zoom Cloud Meeting Optimization

Supported

Unified Communication Cisco Webex Teams Offloading (tVDI)

Supported

112 ThinOS 9.1.4097

ThinOS 9.1.4097 limitations
Citrix Linux binary supports only x86 client.
Do not hot plug headset or the camera during a meeting, or a call. Do not switch the camera during a meeting. It causes the audio and video reception to be inconsistent. Restart Microsoft Teams to resolve this issue. This is also Citrix binary issue. Supports Microsoft Teams optimization through proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support.
Not supported through proxy server.
For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support.
Zoom optimization via proxy server with anonymous authentication is not supported. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support.
Supports Webex Teams optimization mode through proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS 9.1.4097, , 9.1.4234, and later versions

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

Unified Communication Cisco Webex Meetings Offloading (wVDI)

Supported

HDX Graphics Authentication

Windows Multimedia redirection
UDP Audio

Supported
Supported (not with NetScaler Gateway)

H.264-enhanced SuperCodec

Supported

Client hardware acceleration Supported

3DPro Graphics

Supported

External Monitor Support Supported

True Multi Monitor

Supported

Desktop Composition redirection
Location Based Services (Location available via APIdescription
Federated Authentication (SAML/Azure AD)

N/A N/A Supported

RSA Soft Token

Supported

ThinOS 9.1.4097 limitations
Administrator's Guide at www.dell.com/support.
Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support.
Some of QUMU videos do not playback when BCR is enabled.
Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
N/A
Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.
There are no limitations in this release.

ThinOS 9.1.4097 113

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

ThinOS 9.1.4097 limitations

Challenge Response SMS (Radius)

Supported

There are no limitations in this release.

OKTA Multi factor authentication

Limited supported (only supports Radius)

Does not support OKTA SAML authentication.

DUO multi factor authentication

Supported

There are no limitations in this release.

Smart cards (CAC, PIV etc) Supported

There are no limitations in this release.

User Cert Auth via

N/A

N/A

NetScaler Gateway (via

Browser Only)

Proximity/Contactless Card Supported

There are no limitations in this release.

Credential insertion (For example, Fast Connect, Storebrowse)

Supported

There are no limitations in this release.

Pass Through Authentication

Supported

There are no limitations in this release.

Save credentials (on-

N/A

N/A

premise and only SF)

NetScaler nFactor Authentication

Not supported

Not supported

NetScaler Full VPN

Not supported

Not supported

Netscaler Native OTP

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Biometric Authentication such as Touch ID and Face ID

Supported (only supports Touch ID) Only supports Touch ID.

Single Sign-On to Citrix

N/A

N/A

Files App

Single Sign on to Citrix

N/A

N/A

Mobile apps

Anonymous Store Access Supported

There are no limitations in this release.

Netscaler + RSA

Not supported

Not supported

Netsclaer + Client cert authentication

Not supported

Not supported

Citrix cloud + Azure Active Not supported Directory

Not supported

Citrix cloud + Active Directory + Token

Not supported

Not supported

Citrix cloud + Citrix Gateway

Not supported

Not supported

Citrix cloud + Okta

Not supported

Not supported

114 ThinOS 9.1.4097

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

Citrix cloud + SAML 2.0

Not supported

Netscaler load balance

Not supported

Security

TLS 1.2

Supported

TLS 1.0/1.1 DTLS 1.0

Not supported Supported

DTLS 1.2 SHA2 Cert

Not supported Supported

Smart Access
Remote Access via Citrix Gateway

Not supported Supported

Keyboard Enhancements

Workspace for Web Access N/A

IPV6

Not supported

Dynamic Keyboard Layout Synchronization with Windows VDA

Supported

Unicode Keyboard Layout Supported Mapping with Windows VDA

Client IME Enhancements N/A with Windows VDA

Language Bar Show/Hide N/A with Windows VDA Applications

Option Key mapping for

N/A

server-side IME input mode

on Windows VDA

Dynamic Keyboard Layout Synchronization with Linux VDA

Not supported

Client IME Enhancements N/A with Linux VDA

Language Bar support for Linux VDA Applications

Not supported

Keyboard sync only when a session is launched--client Setting in ThinOS

Supported

Server default setting in ThinOS

Supported

Specific keyboard in ThinOS Supported

ThinOS 9.1.4097 limitations Not supported Not supported There are no limitations in this release. Not supported There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported There are no limitations in this release.
There are no limitations in this release. N/A
N/A
N/A
Not supported
N/A
Not supported
There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release.

ThinOS 9.1.4097 115

Table 79. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4097 + Citrix Workspace app 2106

New features listed in Citrix Battery status indicator

Workspace App release note (CWA2106)

but not in feature matrix

Service continuity

(Technical Preview)

(CWA2104, CWA2106)

Supported Not supported

Pinning multi-monitor screen layout (CWA2103)

Not supported

App Protection (CWA2101, Not supported CWA2106 )

Authentication enhancement is available only in cloud deployments (CWA2012)

Not supported

Multiple audio (CWA2012 and CWA2010)

Not supported

Citrix logging (CWA2009) Supported

ThinOS VDI configuration

Cryptographic update (CWA2006)

Not supported

Transparent user interface (TUI) (CWA1912 and CWA1910)

Not supported

GStreamer 1.x supportexperimental feature(CWA1912)

Supported

App indicator icon (CWA1910)

Not supported

Latest webkit support

Supported

(CWA1908 and CWA1906)

Bloomberg audio redirection Supported (CWA1903)

Bloomberg v4 keyboard selective redirection support(CWA1808)

Supported

Broker Setting

Supported

PNA button menu

Supported

Sign on window function

Supported

Workspace mode

Supported

Admin policy tool

Supported

ThinOS 9.1.4097 limitations There are no limitations in this release. Not supported
Not supported
Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported
There are no limitations in this release.
Not supported
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.

116 ThinOS 9.1.4097

VMware Horizon feature matrix

Table 80. VMware Horizon feature matrix

Feature

Broker Connectivity

SSL certificate verification

Disclaimer dialog

UAG compatibility

Shortcuts from server Pre-install shortcuts from server File type association Phone home

Broker Authentication

Password authentication

Single sign on

RSA authentication

Integrated RSA SecurID token generator
Kiosk mode

Remember credentials Log in as current user Nested log in as current user Log in as current user 1-way trust OS biometric authentication Un-authentication access

Radius ­ Cisco ACS

Radius ­ SMS Passcode

Radius - DUO

Radius ­ Microsoft Network Policy

Smart card

x.509 certificate authentication (Smart Card)
CAC support

.Net support

ThinOS 9.1.4097
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.4097 117

Table 80. VMware Horizon feature matrix (continued) Feature
PIV support

Desktop Operations

Java support Purebred derived credentials Device Cert auth with UAG Reset Restart Log off

Session Management (Blast Extreme Switch desktops & PCoIP)
Multiple connections

Multi-broker/multi-site redirection Universal
App launch on multiple end points

Auto-retry 5+ minutes

Blast network recovery

Time zone synchronization

Client Customization
Protocols Supported with VDI, RDS Hosted Desktops and Apps

Jumplist integration (Windows 7Windows 10) Command line options URI schema Launching multiple client instances using URI Preference file Parameter pass-through to RDSH apps Non interactive mode GPO-based customization Blast Extreme
H.264 - HW decode

H.265 - HW decode

Blast Codec

JPEG/PNG

ThinOS 9.1.4097 Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Supported only with VDI
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

118 ThinOS 9.1.4097

Table 80. VMware Horizon feature matrix (continued)

Feature

ThinOS 9.1.4097

Switch encoder

Supported with VDI, RDS Hosted Desktops and Apps

BENIT

Supported with VDI, RDS Hosted Desktops and Apps

Blast Extreme Adaptive Transportation

Supported with VDI, RDS Hosted Desktops and Apps

RDP 8.x, 10.x

Supported with VDI, RDS Hosted Desktops and Apps

PCoIP

Supported with VDI, RDS Hosted Desktops and Apps

Features/Extensions Monitors/ Displays

Dynamic display resizing

Supported with VDI, RDS Hosted Desktops and Apps

VDI windowed mode

Supported with VDI, RDS Hosted Desktops and Apps

Remote app seamless window

Not supported

Multiple monitor support

Supported with VDI, RDS Hosted Desktops and Apps

External monitor support for mobile Not supported

Display pivot for mobile

Not supported

Number of displays Supported with 4 VDI, RDS Hosted Desktops and Apps

Maximum resolution

3840x2160

High DPI scaling

Supported only with VDI

DPI sync

Supported with VDI, RDS Hosted Desktops and Apps

Exclusive mode

Not supported

Multiple monitor selection

Supported with VDI, RDS Hosted Desktops and Apps

Input Device (Keyboard/Mouse)

Language localization (EN, FR, DE, JP, KO, ES, CH)

Supported with VDI, RDS Hosted Desktops and Apps

Relative mouse

Supported only with VDI

External Mouse Support

Supported with VDI, RDS Hosted Desktops and Apps

Local buffer text input box

Not supported

Keyboard Mapping

Supported with VDI, RDS Hosted Desktops and Apps

International Keyboard Support

Supported with VDI, RDS Hosted Desktops and Apps

Input Method local/remote switching Not supported

IME Sync

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Services

Clipboard Text

Supported with VDI, RDS Hosted Desktops and Apps

Clipboard Graphics

Not supported

ThinOS 9.1.4097 119

Table 80. VMware Horizon feature matrix (continued)

Feature

ThinOS 9.1.4097

Clipboard memory size configuration Supported with VDI, RDS Hosted Desktops and Apps

Drag and Drop Text

Not supported

Drag and Drop Image

Not supported

Drag and Drop File/Folder

Not supported

Connection Management

IPv6 only network support

Supported with VDI, RDS Hosted Desktops and Apps

PCoIP IP roaming

Supported with VDI, RDS Hosted Desktops and Apps

Optimized Device Redirection

Serial (COM) Port Redirection

Supported with VDI, RDS Hosted Desktops and Apps

Client Drive Redirection/File Transfer Not supported

Scanner (TWAIN/WIA) Redirection

Supported with VDI, RDS Hosted Desktops and Apps

x.509 Certificate (Smart Card/ Derived Credentials)

Supported with VDI, RDS Hosted Desktops and Apps

Gyro Sensor Redirection

Not supported

Real-Time Audio-Video

Audio in (input)

Supported with VDI, RDS Hosted Desktops and Apps

Video in (input)

Supported with VDI, RDS Hosted Desktops and Apps

Multiple webcams

Not supported

Multiple speakers

Not supported

USB Redirection

USB redirection

Supported with VDI, RDS Hosted Desktops and Apps

Policy: ConnectUSBOnInsert

Supported with VDI, RDS Hosted Desktops and Apps

Policy: ConnectUSBOnStartup

Supported with VDI, RDS Hosted Desktops and Apps

Connect/Disconnect UI

Not supported

USB device filtering (client side)

Supported with VDI, RDS Hosted Desktops and Apps

Isochronous Device Support

Supported only with VDI

Split device support

Supported only with VDI

Bloomberg Keyboard compatibility

Supported with VDI, RDS Hosted Desktops and Apps

Smartphone sync

Supported only with VDI

Unified Communications

Skype for business

Supported with VDI, RDS Hosted Desktops and Apps

Zoom Cloud Meetings

Supported with VDI, RDS Hosted Desktops and Apps

Cisco Jabber Softphone

Supported with VDI, RDS Hosted Desktops and Apps

120 ThinOS 9.1.4097

Table 80. VMware Horizon feature matrix (continued) Feature
Cisco WebEx Teams

Cisco WebEx Meetings Microsoft Teams RTAV

Microsoft Teams offload

Multimedia Support

Multimedia Redirection (MMR)

Graphics

HTML5 Redirection Directshow Redirection URL content redirection Browser content redirection vDGA vSGA NVIDIA GRID VGPU

Mobile Support Printing

Intel vDGA AMD vGPU Client-side soft keyboard Client-side soft touchpad Full Screen Trackpad Gesture Support Multi-touch Redirection Presentation Mode Unity Touch VMware Integrated Printing

Location Based Printing

Security

Native Driver Support FIPS-140-2 Mode Support

Imprivata Integration

Opswat agent Opswat on-demand agent TLS 1.1/1.2

Session Collaboration

Session Collaboration

ThinOS 9.1.4097
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Not supported
Not supported
Supported only with VDI
Supported only with VDI
Supported with VDI, RDS Hosted Desktops and Apps
Supported only with VDI
Supported only with VDI
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

ThinOS 9.1.4097 121

Table 80. VMware Horizon feature matrix (continued) Feature
Read-only Collaboration

Update Other

Update notifications App Store update Smart Policies from DEM

Access to Linux Desktop - Blast Protocol Only
Workspace ONE mode

Nested - basic connection

ThinOS 9.1.4097
Supported with VDI, RDS Hosted Desktops and Apps
Not supported
Not supported
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps
Supported with VDI, RDS Hosted Desktops and Apps

For detailed information about the VMware Horizon features, see the Horizon documentation at docs.vmware.com.

Windows Virtual Desktop and RDP feature comparison matrix

Table 81. Windows Virtual Desktop and RDP feature comparison matrix

Category Supported

Features

ThinOS 9.1.4097

Service

Direct connection to Desktop via RDP Supported

Microsoft Remote Desktop Services broker (Local)

Supported

Windows Virtual Desktop (Azure)

Supported

Session

Desktop

Supported

Remote App (Integrated)

Not supported

Remote App (Immersive )

Supported

Input

Keyboard

Supported

Mouse

Supported

Single touch

Supported

Multi-touch

Not supported

Audio Visual

Audio in

Supported

Audio out

Supported

Storage

Folder/Drive Redirection

Supported

Clipboard

Clipboard (text)

Supported

Clipboard (object)

Supported

Clipboard (file)

Not supported

Redirections

Printer

Supported

Serial Port

Not supported

SmartCard

Not supported

USB (General)

Not supported

Session Experience

Dynamic Resolution

Supported

122 ThinOS 9.1.4097

Table 81. Windows Virtual Desktop and RDP feature comparison matrix (continued)

Category Supported

Features

ThinOS 9.1.4097

Start Command

Supported

Desktop Experience

Not supported

Desktop Scale Factor

Supported

Multi-Monitor (All)

Supported

Restricted full screen session

Supported

Keyboard Layout Mapping

Not supported

Time Zone Mapping

Supported

RemoteFX

Not supported

Video/Audio/Online playback

Supported

Compression

Supported

Optimize for low speed link

Supported

Graphics (CODECs)

H.264 Support

Supported

H.264 AVC-444

Not supported

TSMM (MMR)

Not supported

VOR

Not supported

Authentication

TS Gateway Supported

Supported

- TSGW II

Not supported

- TSGW III

Not supported

- TSGW WebSocket

Not supported

- TSGW + UDP

Not supported

NLA

Supported

SmartCard

Not supported

Imprivata

Supported

New and enhanced features

Wireless chipset support and limitation for OptiPlex 3000 Thin Client
Intel WiFi 6E AX210 and Intel 9560 are the two wireless chipsets that are supported on OptiPlex 3000 Thin Client. All wireless and Bluetooth software features remain the same. ThinOS 9.1.4097 does not support WiFi 6/6E.
VMware Horizon Blast updates

Bloomberg keyboard STB 100 mapping
You can connect the keyboard using either single or dual USB cables. No setting changes or redirection is required. All the function keys work without any redirection. For steps to disable redirection, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support.

ThinOS 9.1.4097 123

Microsoft Teams optimization
VMware Horizon 2106 package for the client side includes Microsoft Teams media optimization by default. Media optimization for Microsoft Teams that is installed by default in Horizon Agent, is controlled by a group policy object (GPO). GPO is not enabled by default. You can enable the optimization by using a Group Policy Editor.
For the steps on enabling the optimization using a Group Policy Editor, see the Dell Wyse ThinOS 9.1.4097, , 9.1.4234, and later versions Administrator's Guide at www.dell.com/support.
NOTE: Install the Horizon Agent before you install Microsoft Teams.
To check whether Microsoft Teams is launched in optimized mode, click the three dots next to your profile picture, and go to About > Version. A banner that says VMware Media Optimized is displayed, indicating that Microsoft Teams has launched in optimized mode. Alternatively, you can click the three dots next to your profile picture, and go to Settings > Devices > Audio devices. . Check whether the local headset names are displayed in the Speakers and Microphone drop-down lists, instead of Virtual DevTap or VDI.

Microsoft Teams optimization feature matrix

Table 82. Microsoft Teams optimization feature matrix

Scenario

ThinOS

Long audio call

Supported

Call--Make an audio call

Supported

Call--Answer an audio call

Supported

Call--Make a video call

Supported

Call--Answer a video call

Supported

Call--Turn the camera on or off

Supported

Call--Enter or exit full screen

Supported

Call--Hold or resume a call

Supported

Call--End call

Supported

Call--Mute or unmute audio

Supported

Call--Transfer

Not supported

Call--Consult then transfer

Not tested

Call--Keypad

Not tested

Call--Start or stop recording

Not tested

Call--Turn off or turn on incoming video

Supported

Call--Group video call

Supported

Call--Group audio call

Supported

Call--Invite someone during a call

Supported

Meeting

Supported

Share screen--Desktop

Supported

Share screen--PowerPoint

Supported

Chat

Supported

Audio or video call in VDI server desktop

Supported

Audio or video call in published Microsoft Teams application Not tested

Devices--Plug in or disconnect the headset

Supported--Dell Technologies recommends to not plug in or disconnect headsets during a call.

124 ThinOS 9.1.4097

Table 82. Microsoft Teams optimization feature matrix (continued)

Scenario

ThinOS

Devices--Switch headset

Supported--Dell Technologies recommends to not switch headsets during a call.

Devices--Plug in or disconnect the camera

Supported--Dell Technologies recommends to not plug in or disconnect camera during a call.

Devices--Switch camera

Not supported

Headset buttons--Answer/Mute/End Call

Not supported

Microsoft Teams optimization limitations and known issues
 Depending on your network bandwidth latency, the audio quality may fluctuate. To avoid this issue, ensure that your network bandwidth is adequate for audio or video call. Dell Technologies recommends 200 KBps or higher network speed for a single client.
 Audio is still played through the first headset when you switch to the second headset during the call. This issue is observed when you have installed the JVDI package on the thin client. Workaround is that if you are using Microsoft Teams (or Zoom), do not install the Cisco JVDI package. This issue is due to Cisco limitation.
 When using a headset, you cannot answer or end the call through headset buttons. This issue is due to a limitation of Microsoft Teams.
 Sharing screen when Microsoft Teams is published as an application is not supported. This issue is due to a limitation of VMware Horizon.
 There maybe inconsistency on how the video is displayed during video calls. The issue fixes by itself after 5 minutes.  Audio may be inconsistent during video calls. Try the following:
 Sometimes audio is distorted during a call. Workaround is to change the headset.  Sometimes there can be network issues. Ensure that your network bandwidth is adequate for audio and video calls. Dell
Technologies recommends 200 KBps or higher network speed for a single client.
Teradici PCoIP update
Updated the Teradici PCoIP package version to 21.03.1_10. No new features are added.
Microsoft Windows Virtual Desktop update
The following peripherals are supported from Microsoft Windows Virtual Desktop version 1.3_1196:  Camera--Connect the camera to client, and then launch the RDP session. You must disable the Remote Gateway option for
the camera to work.  Printer--RDP session supports LPT, LPD and SMB printers.
NOTE: RDP protocol supports standard printer.
For more information, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/ support.
Unified Communications optimization packages update
 Updated Cisco Webex Meetings VDI to version 41.6.1.10.2.  Updated Cisco Webex VDI to version 41.6.1.19187.1.  Updated Cisco Jabber to version 14.0.1.305989.2.  Updated Zoom to version 5.7.6.20822.1.
Identity automation updates
Identity Automation QwickAccess package is updated to 2.0.0.3. The following are the enhancements:

ThinOS 9.1.4097 125

 Identity Automation QwickAccess supports Citrix Broker agent and supports user binding card in same domain with Citrix Broker agent. Users in different domains are not supported and not recommended.
 API key is treated as password in Wyse Management Suite policy settings, Admin Policy Tool, and ThinOS local user interface. It is not displayed in plain text.
 Identity Automation QwickAccess is verified based on Identity server version 1.6.0.1.  PIN reset is removed in this release.
Imprivata PIE limitation
Imprivata PIE is not supported in this release.
ThinOS updates
 From ThinOS 9.1.4097 onwards, you can enable or disable IPv6 from Advanced > Network Configuration > Common Settings > Enable IPv6 in Wyse Management Suite policy settings or the Admin Policy Tool. IPv6 is enabled by default for both wired and wireless networks.
 The window that is displayed when you change a group in Wyse Management Suite is changed.  The window that is displayed when you update packages and the operating system firmware is changed.  The HTTP/HTTPS proxy default port is changed from 808 to 8080.
For more information about the updates, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support.
Updates to Admin Policy Tool and Wyse Management Suite policy settings
 Disabling Push Notification--Ignore MQTT in Services > WDA Settings is changed to Disabling Push Notification.  VNCD Server--Added input validation for the VNCD Server field in Services > VNC Service. You can only enter values in
the format of IP addresses.  Disable Shutdown--Added Disable Shutdown option in Login Experience > Login Settings. This option disables the
Shutdown option in the ThinOS Shutdown window, and also disables the physical shutdown button on the thin client.  Login Expire Time--Added Login Expire Time option in Login Experience > Login Settings. Using this option, you can
set a countdown after you log in. After the countdown expires, to launch any new desktop or application, you must enter the user password. After you enter the password, the countdown starts again. Desktop or applications that you launch before the expiry of the countdown remains open and are not affected. To disable the countdown, set the value to 0.
NOTE: Configuration of this setting is not supported in this release.
 Reboot on monitor connection--Changed the default value of Reboot on monitor connection option under Enable ProveID Embedded Mode in Login Experience > 3rd Party Authentication > Imprivata to disabled.
 API Key--Changed the API Key field option in Login Experience > Login Settings > Identity Automation > Identity Automation to password type to hide the input values.
 Enable IPv6--Added the option Enable IPv6 in Network Configuration > Common Settings to enable or disable IPv6.  Scheduled Reboot and Shutdown Settings--Added time format validation for the following fields under System
Settings > Scheduled Reboot Settings and Scheduled Shutdown Settings:  Scheduled Reboot Settings > Scheduled Reboot Time  Scheduled Reboot Settings > Reboot after Idle Time  Scheduled Shutdown Settings > Scheduled Shutdown Time  Scheduled Shutdown Settings > Shutdown after Idle Time
NOTE: If you change the time zone on the local client, the Scheduled Reboot settings and Scheduled Shutdown settings takes effect only after a reboot.  Granular Control of Peripherals--Added Granular Control of Peripherals in Privacy & Security > Account Privileges to make the selected tabs visible in the Peripherals window. To see this option, you must set the privilege level as Customize and enable Peripherals.  DHCP--Updated the DHCP option in Privacy & Security > Account Privileges. The setting is enabled by default. To see this option, you must set the privilege level as Customize and enable Network Setup.  Allow High Efficiency Video Decoding--Added Allow High Efficiency Video Decoding option in Session Settings > Blast Session Settings.
126 ThinOS 9.1.4097

NOTE: OptiPlex 3000 Thin Client does not support this feature.
 On Desktop--Moved On Desktop option from Session Settings > Citrix Session Settings to Session Settings > Global Session Settings.
 Business Hour Settings--Added Business Hour Settings under Services > WDA Settings. Administrators can now enable or disable session reporting and enable configure devices to do session reporting outside of business hours. Administrators can also enable configure devices to apply configurations outside of business hours.
NOTE: Configuration of this setting is not supported in this release.
For more information about the updates, see the Dell Wyse ThinOS 9.1.4097, 9.1.4234, and later versions Administrator's Guide at www.dell.com/support.

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 83. Tested environment--General components

Component Wyse Management Suite (cloud and on-premises)

Version 3.5/3.3.1

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

Table 84. Test environment--Citrix Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.15 LTSR Cumulative Update 5 (CU5)
Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Tested Tested Tested

Windows Server 2016 Tested

Windows Server 2019 Not tested

APPs Tested

Tested Tested

Tested Tested

Tested Tested

Table 85. Tested environment--VMware Horizon

VMware

Windows 10

Windows Server 2012 R2

Windows Server 2016

VMware Horizon Tested 7.12

Not tested

Tested

VMware Horizon Tested 2006

Not applicable Not tested

VMware Horizon Tested 2103

Not applicable Tested

Windows Server 2019 Tested

Windows Server Windows Server

2016 APPs

2019 APPs

Tested

Tested

Tested

Not tested

Tested

Tested

Tested

Tested

Table 86. Test environment--Microsoft RDP

Microsoft RDP

Windows Windows

7

10

Remote Desktop Services 2016
Remote Desktop Services 2019

Tested

Tested

Not tested Tested

Windows Server 2008 R2 Not tested

Windows Server 2012 R2 Not tested

Windows Windows APPs Server 2016 Server 2019

Tested

Not tested Tested

Not tested Not tested Not tested Tested

Tested

ThinOS 9.1.4097 127

Table 87. Test environment--WVD

Windows Virtual Desktop Windows Windows

7

10

2019 (MS-Prod) 2020 (ARMv2)

Not tested Tested Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Not tested Not tested Tested

Not tested Not tested Not tested Not tested Tested

Table 88. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10
Windows server 2016
Windows server 2019

2.9.300

2.9.300

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 89. Tested environment--Skype for Business

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 7.12

Windows 10 5.4, 8.2

7.12, 8.2

VMware Horizon 2103

Windows

5.4, 8.2

server 2016

7.12, 8.2

Windows

Not tested

server 2019

Not tested

Skype for Business client
Skype for Business 2016
Skype for Business 2016
Not tested

Skype for Business Server
Skype for Business 2015
Skype for Business 2015
Not tested

Table 90. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.1

JVDI agent 14.0.1

Jabber software 14.0.1

Table 91. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2103

Windows 10

14.0.1

Windows server 2016 14.0.1

Windows server 2019 Not tested

JVDI agent 14.0.1 14.0.1 Not tested

Jabber software 14.0.1 14.0.1 Not tested

Table 92. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.7.6.20822

Zoom software 5.7.6

128 ThinOS 9.1.4097

Table 93. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

Windows server 2019

Zoom package 5.7.6.20822 5.7.6.20822 Not tested

Table 94. Tested environment--Cisco Webex Teams

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

41.6.1.19187

Zoom software 5.7.6 5.7.6 Not tested
Webex Teams software 41.6.1.19162

Table 95. Tested environment--Cisco Webex Teams

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

41.6.1.19187 41.6.1.19187

Windows server 2019 Not tested

Webex Teams software 41.6.0.19162 41.6.0.19162 Not tested

Table 96. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2103

Windows 10 Windows server 2016 Windows server 2019

41.6.1.10.2

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.6 to 41.10.

Supported peripherals

NOTE: The supported peripherals are not limited to the peripherals devices listed in this section.

Table 97. Supported peripherals Product category Audio devices

Peripherals Dell Slim Soundbar - Ariana - SB521A Dell Pro Stereo Headset - Cortez - WH3022. Dell Pro Stereo Soundbar - AE515M - Nirvana M Dell Stereo Soundbar - AC511M - Potential M Jabra Engage 65 MS Wireless Headset - 9559-553-125 Jabra Evolve 65 MS Stereo - Headset - 6599-823-309 Dell Mobile Adapter Speakerphone - MH3021P - Apollo Dell Pro Stereo Headset UC350 Jabra GN2000 Jabra PRO 9450 Jabra Speak 510 MS, Bluetooth

ThinOS 9.1.4097 129

Table 97. Supported peripherals (continued)

Product category

Peripherals

Jabra BIZ 2400 Duo USB MS

Jabra Evolve 75

Jabra UC SUPREME MS Bluetooth link 360

Jabra EVOLVE UC VOICE 750

Plantronics SAVI W740/Savi W745 (supportd USB only, does not support Bluetooth )

Plantronics Blackwire 5220 Series

Plantronics AB J7 PLT

Plantronics Blackwire C5210

Plantronics BLACKWIRE C710, Bluetooth

Plantronics Calisto P820-M

Plantronics Voyager 6200 UC

SENNHEISER SP 10 ML Speakerphone for Lync

SENNHEISER SC 660 USB ML

SENNHEISER USB SC230

SENNHEISER D 10 USB ML-US Wireless DECT Headset

SENNHEISER SC 40 USB MS

SENNHEISER SP 10 ML Speakerphone for Lync

Sennheiser SDW 5 BS-EU

Logitech S-150

POLYCOM Deskphone CX300

PHILIPS - analog

Logitech h150 - analog

LFH3610/00 SPEECHMIKE PREMIUM (only support redirect)

Nuance PowerMic II (suggest to redirect whole device)

Camera

Logitech BRIO 4K Ultra HD Webcam - 960-001105

Logitech C525 HD Webcam - 960-000715

Logitech C930e HD Webcam - 960-000971

Logitech C920 HD Pro Webcam

Logitech HD Webcam C525

Microsoft LifeCam HD-3000

Logitech C930e HD Webcam

Logitech C922 Pro Stream Webcam

Logitech C910 HD Pro Webcam

Logitech C925e Webcam

Poly EagleEye Mini webcam

Logitech BRIO 4K Webcam

Jabra PanaCast 4K Webcam

130 ThinOS 9.1.4097

Table 97. Supported peripherals (continued)

Product category

Peripherals

Displays

Dell UltraSharp 24 Monitor - U2422H

Dell 24 Monitor - P2422H

Dell UltraSharp 24 USB-C HUB Monitor - U2422HE

Dell Collaboration 24 USB-C Hub Monitor - C2422HE

Dell 24 USB-C Hub Monitor - P2422HE

Dell Collaboration 34 USB-C Hub Monitor - C3422WE

Dell UltraSharp 27 USB-C HUB Monitor - U2722DE

Dell 27 USB-C Hub Monitor - P2722HE

Dell UltraSharp 27 Monitor - U2722D

Dell Collaboration 27 USB-C Hub Monitor - C2722DE

Dell 27 Monitor - P2722H

Dell 22 Monitor - P2222H

Dell 24 Monitor - P2421

Dell 24 Monitor - P2421D

Dell UltraSharp 34 Curved USB-C HUB Monitor - U3421WE

Dell 20 Monitor E2020H

Dell 27 Monitor - P2720D

Dell UltraSharp 25 USB-C Monitor - U2520D

Dell 24 Monitor E2420HS

Dell 27 Monitor - P2720D - P2720DC

Dell 23 Monitor - P2319H

Dell 27 Monitor E2720HS - E2720H

Dell 27 Monitor E2720H - E2720HS

Dell 24 Touch Monitor - P2418HT

Dell 19 Monitor E1920H

Dell UltraSharp 32 4K USB-C Monitor - U3219Q

Dell 24 Monitor E2420H

Dell U2718Q (3840x2160)

Dell U2719D (1920x1080)

Dell P2719H (1920*1080)

Dell P2715Q (3840x2160)

Dell S2719HS (1920x1080)

Dell S2817Q (3840x2160)

Dell U2713HM (2560x1440)

Dell U2718Q (3840x2160)

Dell P2418HZ

Dell U3219Q (3840x2160)

ThinOS 9.1.4097 131

Table 97. Supported peripherals (continued)

Product category

Peripherals

Dell U3419W (3440 x1440)

Dell P2415Q (3840X2160)

External Data Storage

Dell USB Slim DVD +/û RW Drive - DW316 - Agate

Input devices (Keyboard and Mouse) Dell Multi-Device Wireless Keyboard and Mouse Combo - KM7120W - Felix

Dell Multi-Device Wireless Mouse - MS5320W - Comet

Dell Multimedia Keyboard - KB216_BLACK - Rusty

Dell Optical Mouse - MS116_BLACK - Sapphire

Dell Wired Mouse with Fingerprint Reader - MS819 - Ultramarine

Dell KB813 Smartcard Keyboard - KB813 - Cardinal

Dell Mobile Pro Wireless Mice - MS5120W_Black - Splinter

Dell Business Multimedia Keyboard - KB522 - Scarlet

Dell Mobile Wireless Mouse - MS3320W_Black - Dawson

Dell Premier Multi-Device Wireless Keyboard and Mouse - Acadia IO - KM7321W

Dell Pro Wireless Keyboard and Mouse - Tasman (previous Windsor) - KM5221W

Dell Laser Wired Mouse - MS3220_Black - Morty

Dell Optical Wireless Mouse - WM122

Dell Optical Wireless Mouse - WM123

Dell Keyboard KB216p

DELL wireless Keyboard/mouse KM632

DELL wireless Keyboard/mouse KM714

Dell Keyboard KB212-B

Bloomberg Keyboard STB 100

Microsoft Arc Touch Mouse 1428

Microsoft Ergonomic Keyboard

Rapoo E6100, bluetooth

Other

Intuos Pro wacom

Printers

Dell B1165nfw Mono Multifunction Printer

Dell B1265dnf Multifunction Laser Printer

Dell B2360d Laser Printer

HP M403D

Brother DCP-7190DW

Dell B2360dn Laser Printer

Lexmark X864de

HP LaserJet P2055d

HP Color LaserJet CM1312MFP

Smart card readers

OMNIKEY HID 3021

OMNIKEY OK CardMan3121

132 ThinOS 9.1.4097

Table 97. Supported peripherals (continued)

Product category

Peripherals

HID OMNIKEY 5125

HID OMNIKEY 5421

SmartOS powered SCR335

SmartOS powered SCR3310

Cherry keyboard RS 6600 with smart card

Cherry keyboard RS 6700 with smart card

Cherry keyboard KC 1000 SC with smart card

Dell keyboard KB813 (Smartcard reader)

Dell Keyboard SK-3205 (Smartcard reader)

IDBridge CT31 PIV

Gemalto IDBridge CT710

GemPC Twin

Storage

Sandisk cruzer 8 GB

SanDisk cruzer 16G

SanDisk USB3.1 and Type-C 16GB

Kingston DTM30 32GB

Kingston DT microDuo 3C 32GB

Kingston DataTraveler G3 8 GB

Bano type-c 16B

SanDisk Ultra Fit 32G

Dell External Tray Load ODD (Agate) (DVD Writer)

Samsung portable DVD Writer SE-208

Teradici remote cards Teradici remote Teradici host card 2220

cards

Teradici host card 2240

Supported smart cards

Table 98. Supported smart cards

Smart Card information Driver from the ThinOS event log

ActivIdentity V1

ActivClient 7.1

ActivIdentity V1

ActivClient 7.1

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

Provider (CSP)
ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider ActivClient Cryptographic Service Provider

Card type
Oberthur CosmopoIC 64k V5.2
Gemalto Cyberflex Access 64K V2c Gemalto TOPDLGX4
G&D SCE 3.2

ThinOS 9.1.4097 133

Table 98. Supported smart cards (continued)

Smart Card information Driver from the ThinOS event log

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity v2 card

ActiveClient 7.2

ActivIdentity crescendo card ID Prime MD v 4.0.2
ID Prime MD v 4.0.2 (Gemalto 840) ID Prime MD v 4.1.0
ID Prime MD v 4.1.3 (Gemalto 3811) ID Prime MD v 4.1.1
ID Prime MD v 4.3.5
ID Prime MD v 4.4.2
Etoken Java (aladdin)
Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) Etoken Java (aladdin) (black USB drive) SafeNet High Assurance Applets Card A.E.T. Europe B.V.
A.E.T. Europe B.V.
PIV (Yubico) (black USB drive) PIV (Yubico Neo ) (black USB drive) cv cryptovision gmbh (c) v1.0ns N/A (Buypass BeIDu) N/A (GEMALTO IDPrime SIS)

ActiveClient 7.2
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
Safenet Authentication Client 10.8
SafeNet High Assurance Client 2.12
SafeSign-IdentityClient-3.0.76
SafeSign-IdentityClient-3.0.76
YubiKey PIV Manager
Yubikey Manager v 1.1.4
cv_act_scinterface_6.1.6
Net iD 6.8.1.31, 2.0.44
Net iD 6.8.1.31, 2.0.44

Provider (CSP)
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
ActivClient Cryptographic Service Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
eToken Base Cryptographic Provider
SafeNet Smart Card Key Storage Provider
SafeSign Standard Cryptographic Service Provider
SafeSign Standard Cryptographic Service Provider
Microsoft Base Smart Card Crypto Provider
Microsoft Base Smart Card Crypto Provider
cv act sc/interface CSP
Net iD - CSP
Net iD - CSP

Card type
Oberthur IDOne 5.5 Oberthur Cosmo V8 Giesecke and Devrient SmartCafe Expert 7.0 (T=0) IDPrime MD 840 IDPrime MD 840 B IDPrime MD 3810 MIFARE 1K IDPrime MD 3811 Mifare-Desfire IDPrime MD 830-FIPS IDPrime MD 830-FIPS Rev B IDPrime MD 940 IDCore30B eToken 1.7.7 SafeNet eToken 510x SafeNet eToken 5110 SafeNet eToken 5110 FIPS SafeNet eToken 5110 CC SC650 (SafeNet SC650 4.1t) Giesecke & Devrient StarCos 3.0 T=0/1 0V300 Giesecke & Devrient StarCos 3.2 YubiKey 4.3.3 YubiKey 4.3.3 Giesecke & Devrient StarCos 3.2 BeIDu 6.0.4 IDPrime SIS 4.0.2

134 ThinOS 9.1.4097

Table 98. Supported smart cards (continued)

Smart Card information Driver from the ThinOS event log

Rutoken ECP 2.0 (2100) Rutoken Drivers 4.6.3.0

Rutoken 2151

Rutoken Drivers 4.6.3.0

Provider (CSP)
Aktiv ruToken CSP v1.0 Aktiv ruToken CSP v1.0

Card type
Rutoken ECP 2.0 (2100) Rutoken (2151)

Known issues

Table 99. Known issues

Issue ID

Description

DTOS-3450

WiFi6 is not supported on OptiPlex 3000 Thin Clients that run ThinOS 9.1.4097.

DTOS-4339

Bluetooth headset that is connected to the thin client produces a static noise, and the audio is intermittent.

DTOS-4322

When you push BIOS settings using Wyse Management Suite, if you are setting a new password, the password must be pushed first. You cannot push other setting changes along with a new password.

DTOS-4280

After you resume from S3 sleep state, Bluetooth headset that is connected to the thin client shows connected but does not play audio.

DTOS-4251

If you disconnect the USB Type-C cable, and reconnect it after 30s, the monitor shows a black screen.

DTOS-4122

Bluetooth mouse cursor does not move smoothly.

DTOS-4383

Mouse and keyboard do not work for 2 minutes, if you reboot the client with a 3D mouse connected.

Workaround There is a no workaround in this release.
There is a no workaround in this release.
Workaround is to sync BIOS password in the Wyse Management Suite server.
Reconnect the Bluetooth headset.
Power off and power on the monitor.
Do not connect Bluetooth mouse and Bluetooth headset together. There is a no workaround in this release.

ThinOS 9.1.4097 135

7

Security package 20220330_1.0.1.2 for ThinOS 9.1.6108

Release summary

Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms. This package fixes the OpenSSL vulnerability issue CVE-2022-0778 by upgrading OpenSSL from 1.1.1l to 1.1.1n and patching OpenSSL 1.0.2t with CVE-2022-0778 patch. This security package is only applicable for ThinOS version 9.1.6108.

Version

Security_Package_20220330_1.0.1.2.pkg

Release date
April 2022

Supported platforms

 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client  OptiPlex 3000 Thin Client

Important notes

 The security package is only applicable for ThinOS version 9.1.6108. Future ThinOS releases will contain this fix.
 After you install Security_Package_20220330_1.0.1.2.pkg, do not uninstall it from ThinOS 9.1.6108. If you uninstall the package, the security fix gets removed.
 When you upgrade ThinOS 9.1.6108 that has Security_Package_20220330_1.0.1.2.pkg installed, to the next version of ThinOS, the pkg will be removed by default. The security fix is included as part of the next ThinOS version.

Tested BIOS details

Table 100. Tested BIOS details Platform name Wyse 3040 Thin Client Wyse 5070 Economy Thin Client Wyse 5070 Standard Thin Client Wyse 5070 Extended Thin Client

BIOS version 1.2.5 1.15.1 1.15.1 1.15.1

136 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108

Table 100. Tested BIOS details (continued) Platform name Wyse 5470 All-in-One Thin Client Wyse 5470 Mobile Thin Client OptiPlex 3000 Thin Client

BIOS version 1.13.0 1.12.0 1.0.2

If you are upgrading BIOS on the Wyse 5470 Thin Client, ensure that you have connected the device to the external power source using the power adapter. If you do not connect the power adapter, BIOS update fails. In this event, connect an external power source and reboot twice to install BIOS.
NOTE: When you use the BIOS upgrade feature for the first time, the BIOS package downloads even if the existing BIOS version is the same version that is uploaded.

Download the application package

Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your
device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application package that you require. 7. Download the application package file.
Install the application package using Wyse Management Suite

Prerequisites  Upgrade the ThinOS firmware to version 9.1.6108.  Create a group in Wyse Management Suite with a group token.  The thin client must be registered to Wyse Management Suite.  Download the application package. See, Download the application package.
Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x.
The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates.
NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab.
5. Click Browse, and select Security_Package_20220330_1.0.1.2.pkg. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish.
The thin client downloads the package to install and restarts. The security package is installed.

Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 137

Security package 20220330_1.0.1.2

This package fixes the OpenSSL vulnerability issue CVE-2022-0778 by upgrading OpenSSL from 1.1.1l to 1.1.1n and patching OpenSSL 1.0.2t with CVE-2022-0778 patch.

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 101. Tested environment--General components

Component

Version

Wyse Management Suite (cloud and on-premises)

3.6 241

Configuration UI package for Wyse Management Suite

1.5 324

Imprivata OneSign

7.7.000.10

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

Table 102. Test environment--Citrix

Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

Table 103. Tested environment--VMware Horizon

VMware

Windows 11 Windows 10 Windows Server 2016

VMware Horizon 7.12
VMware Horizon 7.13
VMware Horizon 2106
VMware Horizon 2111

Not tested Not tested Not tested Tested

Tested Tested Tested Tested

Tested Not tested Tested Tested

Windows Server 2019 Not tested Tested Tested Tested

Windows Server 2016 APPs Tested Not tested Tested Tested

Windows Server 2019 APPs Not tested Not tested Tested Tested

Ubuntu 20.04
Not tested
Not tested
Not tested
Tested--Only basic connection is tested on Ubuntu 20.04

Table 104. Test environment--Microsoft RDP

Microsoft RDP

Windows Windows

7

10

Remote Desktop Services 2016
Remote Desktop Services 2019

Tested

Tested

Not tested Tested

Windows Server 2008 R2 Not tested
Not tested

Windows Server 2012 R2 Not tested
Not tested

Windows Windows APPs Server 2016 Server 2019

Tested

Not tested Tested

Not tested Tested

Tested

138 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108

Table 105. Test environment--AVD

Azure Virtual Desktop

Windows Windows

7

10

2019 (MS-Prod) 2020 (ARMv2)

Not tested Tested Not tested Tested

Windows

Windows

Windows

Windows

APPs

Server 2008 Server 2012 Server 2016 Server 2019

R2

R2

Not tested Not tested Not tested Not tested Tested

Not tested Not tested Not tested Not tested Tested

Table 106. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10
Windows server 2016
Windows server 2019

2.9.300

2.9.300

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 107. Tested environment--Skype for Business

VMware VDI

Operating Skype for

system

Business Client

Skype for Business Agent

VMware Horizon 7.12

Windows 10 5.4, 8.2, 8.4

7.12, 8.2, 8.4

VMware Horizon 2106

Windows

5.4, 8.2, 8.4

server 2016

7.12, 8.2, 8.4

VMware Horizon 2111

Windows

Not tested

server 2019

Not tested

Skype for Business client
Skype for Business 2016
Skype for Business 2016
Not tested

Skype for Business Server
Skype for Business 2015
Skype for Business 2015
Not tested

Table 108. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.3.306553.1

JVDI agent 14.0.3

Jabber software 14.0.3

Table 109. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2106

Windows 10

14.0.3

Windows server 2016 14.0.3

Windows server 2019 Not tested

VMware Horizon 2111

JVDI agent 14.0.3 14.0.3 Not tested

Jabber software 14.0.3 14.0.3 Not tested

Table 110. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and

Windows 10

Desktops 7 1912 LTSR (CU3) Windows server 2016

Zoom package 5.8.4.21112

Zoom client for VDI software 5.8.4 (21112)

Security package 20220330_1.0.1.2 for ThinOS 9.1.6108 139

Table 110. Tested environment--Zoom (continued)

Citrix VDI

Operating system

Zoom package

Citrix Virtual Apps and Desktops 7 2112

Windows server 2019

Zoom client for VDI software

Table 111. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

VMware Horizon 2106 Windows server 2019

Zoom package 5.8.4.21112 5.8.4.21112 Not tested

Zoom software 5.8.4 (21112) 5.8.4 (21112) Not tested

Table 112. Tested environment--Cisco Webex VDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

Webex VDI 41.12.0.20899.1

Webex Teams software 41.12.0.20899

Table 113. Tested environment--Cisco Webex VDI

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 Windows 10

41.12.0.20899

VMware Horizon 2106 Windows server 2016 41.12.0.20899

VMware Horizon 2111 Windows server 2019 Not tested

Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested

Table 114. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

41.12.6.12.1

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4.

Table 115. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

VMware Horizon 7.12 VMware Horizon 2106

Windows 10 Windows server 2016

41.12.6.12.1

Windows server 2019

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4. Webex Meeting does not work well with Horizon 2111. This is a Cisco limitation.

140 Security package 20220330_1.0.1.2 for ThinOS 9.1.6108

8
Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application
packages for ThinOS
Release summary
Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms.
Current versions
Citrix_Workspace_App_21.12.0.18_2.pkg VMware_Horizon_2111.8.4.0.18957622_3.pkg Cisco_WebEx_Meetings_VDI_41.12.6.12_1.pkg Cisco_WebEx_VDI_41.12.0.20899_1.pkg (formerly Cisco WebEx Teams) Zoom_Citrix_5.8.4.21112_1.pkg Zoom_Horizon_5.8.4.21112_1.pkg
Release date
January 2022
Supported platforms
 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client
Important notes
 Upgrade the ThinOS firmware to 9.1.5067 before you install the application packages.  Cisco WebEx Meetings VDI, Cisco WebEx VDI, and Zoom VDI are qualified for Citrix VDI on ThinOS 9.1.5067 with Citrix
Workspace app package Citrix_Workspace_App_21.12.0.18_2.pkg.  Cisco WebEx Meetings VDI, Cisco WebEx VDI, and Zoom VDI are qualified for VMware Blast VDI on ThinOS 9.1.5067 with
VMware Horizon package VMware_Horizon_2111.8.4.0.18957622_3.pkg.
Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 141 5.8.4 application packages for ThinOS

Installing the application package
Download the application packages
Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your
device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application packages that you require. 7. Download each application package file.
Install the application package using Wyse Management Suite
Prerequisites  Upgrade the ThinOS firmware to 9.1.5067 before you install the application package.  The thin client must be registered to Wyse Management Suite.  Create a group in Wyse Management Suite with a group token.
NOTE: If you have an existing group with a valid group token, you can register the thin client to the same group.  Ensure you have downloaded the application packages. See, Download the application package.
Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates.
NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the application package to upload. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish.
The thin client downloads the package to install and restarts. The package version is upgraded.
Compatibility
Application package information
 Supported ThinOS application packages--The following ThinOS packages are qualified by Dell Technologies.  Citrix_Workspace_App_21.12.0.18_2.pkg  VMware_Horizon_2111.8.4.0.18957622_3.pkg  Cisco_WebEx_Meetings_VDI_41.12.6.12_1.pkg  Cisco_WebEx_VDI_41.12.0.20899_1.pkg (formerly Cisco WebEx Teams)  Zoom_Citrix_5.8.4.21112_1.pkg  Zoom_Horizon_5.8.4.21112_1.pkg
 Supported Firmware--ThinOS version 9.1.5067.
142 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

NOTE: For information about other packages, see ThinOS application package details in the ThinOS 9.1.5067 Release Notes.

Previous versions
 Citrix_Workspace_App_21.9.0.25_6.pkg  VMware_Horizon_2106.8.3.0.18251983_9.pkg  Cisco_WebEx_Meetings_VDI_41.10.3.19_2.pkg  Cisco_WebEx_VDI_41.10.0.20213_4.pkg (formerly Cisco WebEx Teams)  Zoom_Citrix_5.8.0.20927_8.pkg  Zoom_Horizon_5.8.0.20927_8.pkg

Citrix Workspace app feature matrix

Table 116. Citrix Workspace app feature matrix

Feature

Citrix Workspace

Citrix Virtual Apps

Endpoint Management UI HDX Host Core

Citrix Virtual Desktops
Citrix Content Collaboration (Citrix Files) Citrix Access Control Service Citrix Workspace Browser SaaS/Webapps with SSO Citrix Mobile Apps Intelligent Workspace features Auto configure using DNS for Email Discovery Centralized Management Settings App Store Updates/Citrix Auto updates Desktop Viewer/Toolbar
Multi-tasking
Follow Me Sessions (Workspace Control) Adaptive transport
Session reliability
Auto-client Reconnect

ThinOS 9.1.5067 with CWA 2112 Supported
Supported N/A N/A N/A Not supported N/A N/A Supported Supported N/A Supported Supported Supported Supported Supported Supported

Limitations Citrix session prelaunch and session linger features are not supported. This is Linux binary design. There are no limitations in this release. N/A
N/A
N/A Not supported N/A N/A
There are no limitations in this release. There are no limitations in this release. N/A
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 143 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Bi-directional Content

N/A

redirection

URL redirection

N/A

File open in Citrix

N/A

Workspace app

Browser content redirection Supported

Multiport ICA

Supported

HDX IO/Devices/Printing

Multistream ICA SDWAN support Local Printing

Not supported Not supported Supported

Generic USB Redirection

Supported

HDX Integration

Client drive mapping/File Transfer Local App Access Multi-touch Mobility pack HDX Insight

Supported
N/A N/A N/A Supported

HDX Insight with NSAP VC Supported

EUEM Experience Matrix Supported

Session Sharing

Supported

HDX Multi-media

Audio Playback

Supported

Bi-directional Audio (VoIP) Supported

Limitations
N/A
URL redirection has limitations in Citrix Workspace app for Linux client. It requires launch client browser through Local app access policy (which is not supported in Linux client) to access the URL redirection blacklist URL. Citrix support recommends using Browser Content Redirection (BCR) in Linux client to replace URL redirection.
Not supported. No local file explorer on ThinOS.
Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+.
There are no limitations in this release.
Not supported
Not supported
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
N/A
N/A
N/A
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.

144 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Webcam redirection

Supported

Video playback
Flash redirection
Microsoft Teams Optimization

Supported N/A Supported

Skype for business Optimization pack
Cisco Jabber Unified Communications Optimization

Supported Supported

Unified Communication Zoom Cloud Meeting Optimization

Supported

Limitations
Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design. Citrix Workspace app 2112 only supports builtin camera. External cameras does not work. The issue is also observed in Linux binary.
There are no limitations in this release.
Citrix Linux binary supports only x86 client.
Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support.
Not supported through proxy server.
For information about limitations, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/ support.
Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support.

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 145 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Unified Communication Cisco Webex VDI Optimization (tVDI) (formerly Cisco WebEx Teams)

Supported

Unified Communication Cisco Webex Meetings Optimization (wVDI)

Supported

HDX Graphics

Windows Multimedia redirection
UDP Audio

Supported Supported

H.264-enhanced SuperCodec

Supported

Client hardware acceleration Supported

3DPro Graphics

Supported

External Monitor Support Supported

Limitations
Supports Cisco Webex VDI (formerly Cisco WebExTeams) optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by Admin Policy Tool or Wyse Management Suite. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support.
Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous, and username or password authentications. It does not support the proxy configured by DHCP Option 252. For more information, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/support.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
For limitations, see the Dell Wyse ThinOS Version 9.1.5067 Administrator's Guide at www.dell.com/ support.

146 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112 Limitations

True Multi Monitor

Supported

There are no limitations in this release.

Desktop Composition

N/A

N/A

redirection

Location Based Services

N/A

N/A

(Location available via API-

description

Authentication

Federated Authentication (SAML/Azure AD)

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

RSA Soft Token

Supported

There are no limitations in this release.

Challenge Response SMS (Radius)

Supported

There are no limitations in this release.

OKTA Multi factor authentication

Limited supported (only supports Radius)

Does not support OKTA SAML authentication.

DUO multi factor authentication

Supported

There are no limitations in this release.

Smart cards (CAC, PIV etc) Supported

There are no limitations in this release.

User Cert Auth via

N/A

N/A

NetScaler Gateway (via

Browser Only)

Proximity/Contactless Card Supported

There are no limitations in this release.

Credential insertion (For example, Fast Connect, Storebrowse)

Supported

There are no limitations in this release.

Pass Through Authentication

Supported

There are no limitations in this release.

Save credentials (on-

N/A

N/A

premise and only SF)

NetScaler nFactor Authentication

Not supported

Not supported

NetScaler Full VPN

Not supported

Not supported

Netscaler Native OTP

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Biometric Authentication such as Touch ID and Face ID

Supported (only supports Touch ID) Only supports Touch ID.

Single Sign-On to Citrix

N/A

N/A

Files App

Single Sign on to Citrix

N/A

N/A

Mobile apps

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 147 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Anonymous Store Access Supported

Security

Netscaler + RSA
Netsclaer + Client cert authentication
Citrix cloud + Azure Active Directory
Citrix cloud + Active Directory + Token
Citrix cloud + Active Directory
Citrix cloud + Citrix Gateway
Citrix cloud + Okta
Citrix cloud + SAML 2.0
Netscaler load balance
TLS 1.2

Not supported Not supported
Not supported
Not supported
Supported
Not supported
Not supported Not supported Not supported Supported

TLS 1.0/1.1

Not supported

DTLS 1.0

Supported

DTLS 1.2 SHA2 Cert

Not supported Supported

Smart Access
Remote Access via Citrix Gateway

Not supported Supported

Workspace for Web Access N/A

IPV6

Not supported

Keyboard Enhancements

Dynamic Keyboard Layout Synchronization with Windows VDA

Supported

Unicode Keyboard Layout Supported Mapping with Windows VDA

Client IME Enhancements N/A with Windows VDA

Language Bar Show/Hide N/A with Windows VDA Applications

Limitations There are no limitations in this release. Not supported Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported Not supported Not supported There are no limitations in this release. ThinOS 9.1 does not provide the configuration to change TLS. There are no limitations in this release. Not supported There are no limitations in this release. Not supported Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO. ThinOS does not provide local browser. Not supported--Can sign in but cannot connect to the session. There are no limitations in this release.
There are no limitations in this release. N/A
N/A

148 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Option Key mapping for

N/A

server-side IME input mode

on Windows VDA

Dynamic Keyboard Layout Synchronization with Linux VDA

Not supported

Client IME Enhancements N/A with Linux VDA

Language Bar support for Linux VDA Applications

Not supported

Keyboard sync only when a session is launched--client Setting in ThinOS

Supported

Server default setting in ThinOS

Supported

Specific keyboard in ThinOS Supported

New features listed in Citrix Workspace app release notes but not in feature matrix

Request control in Microsoft Teams (CWA2112)
Support for cursor color inverting (CWA2112)

Not Supported Supported

Microsoft Teams enhancement to echo cancellation (CWA2111)

Supported

Enhancement on smart card Supported support (CWA2112)

Webcam redirection for 64bit (Technical Preview) (CWA2111)

Not supported

Support for custom web stores (Technical Preview) (CWA2111)

Not supported

Workspace with intelligence Not supported (Technical Preview) (CWA2111)

Session reliability enhancement (CWA2109)

Supported

Enhancement to logging (CWA2109)

Supported

Adaptive audio (CWA2109, Supported CWA2112)

Storebrowse enhancement for service continuity(CWA2109)

Not supported

Limitations N/A
Not supported
N/A
Not supported
There are no limitations in this release.
There are no limitations in this release. There are no limitations in this release. Not supported
For limitations, see the Citrix Workspace app limitations section. There are no limitations in this release.
For limitations, see the Citrix Workspace app limitations section. Not supported
Not supported
Not supported
There are no limitations in this release There are no limitations in this release There are no limitations in this release Not supported

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 149 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

Global App Config Service (Public Technical Preview) (CWA2109)

Not supported

EDT MTU discovery (CWA2109)

Not supported

Creating custom user-agent Not supported strings in network request (CWA2109)

Feature flag management (CWA2109)

Not supported

Battery status indicator (CWA2106, CWA 2111)

Supported

Service continuity (CWA2109)

Not supported

User Interface enhancement Not supported (CWA2106)

Pinning multi-monitor screen layout (CWA2103)

Not supported

App Protection (CWA2101, Not supported CWA2106, CWA 2108 )

Authentication enhancement is available only in cloud deployments (CWA2012)

Not supported

Multiple audio (CWA2012, CWA2010, and CWA2112)

Not supported

Citrix logging (CWA2009) Supported

ThinOS VDI configuration

Cryptographic update (CWA2006)

Not supported

Transparent user interface (TUI) (CWA1912 and CWA1910)

Not supported

GStreamer 1.x supportexperimental feature(CWA1912)

Supported

App indicator icon (CWA1910)

Not supported

Latest webkit support

Supported

(CWA1908 and CWA1906)

Bloomberg audio redirection Supported (CWA1903)

Bloomberg v4 keyboard selective redirection support(CWA1808)

Supported

Broker Setting

Supported

Limitations Not supported
Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported
Not supported
Not supported
Not supported
Not supported
There are no limitations in this release. Not supported
Not supported
There are no limitations in this release.
Not supported
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.
There are no limitations in this release.

150 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 116. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.5067 with CWA 2112

PNA button menu

Supported

Sign on window function

Supported

Workspace mode

Supported

Admin policy tool

Supported

Limitations
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.
There are no limitations in this release.

New and enhanced features

Citrix Workspace app updates
Citrix Workspace app package is updated to version 21.12.0.18.2. This package is intended for users who want to install the Citrix Workspace app version 2112 on ThinOS.
Invert cursor color
From Citrix Workspace app 2112 and ThinOS 9.1.5067, the cursor color can be inverted based on the background color of a text. As a result, you can easily locate the position of the cursor in between texts. By default, this feature is disabled. To enable cursor color inverting feature, do the following:
Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select wfclient.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter Thinwire3.0. 6. In the Key field, enter InvertCursorEnabled. 7. In the Value field, enter True. 8. Sign out or restart the device for the settings to take effect.
NOTE: If you have enabled the cursor color inverting feature, the Cursor Pattern setting from Advanced > Session Settings > Citrix Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings is deprecated.

Limitations for inverting cursor color
Sometimes the cursor color inverting feature does not work after you upgrade or downgrade the Citrix Workspace app package. Workaround is to remove the cursor setting from Advanced > VDI Configuration Editor > Citrix Configuration Editor and then configure the cursor pattern setting from Advanced > Session Settings > Citrix Session Settings in Admin Policy Tool or Wyse Management Suite policy settings. This issue is planned to be resolved in a future release.
Adaptive audio enhancement
From Citrix Workspace app 2112 and ThinOS 9.1.5067, Adaptive audio works while using User Datagram Protocol (UDP) audio delivery. Adaptive audio is enabled by default. This feature requires VDA version 2112 or later versions. For more information, see the Citrix Virtual Apps and Desktops product documentation at www.docs.citrix.com.

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 151 5.8.4 application packages for ThinOS

UDP audio through Citrix Gateway
From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports Datagram Transport Layer Security (DTLS) protocol for UDP audio. As a result, you can access the UDP audio through Citrix Gateway. By default, this feature is disabled.
Enable UDP audio through Citrix Gateway feature
Prerequisites Ensure that UDP audio is enabled in ThinOS. To configure the settings, do the following: 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > Session Settings > Citrix Session
Settings. 2. Select the Enable UDP audio check box. 3. Select Audio quality as Medium. Ensure that Citrix Audio quality policy is High or Medium in Citrix Studio. 4. Sign off from the session and the broker for the changes to take effect.
Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter WFClient. 6. In the Key field, enter EnableUDPThroughGateway. 7. In the Value field, enter True. 8. Sign out or restart the device for the settings to take effect.
Disable UDP audio through Citrix Gateway feature
Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > Session Settings > Citrix Session
Settings. 2. Clear the Enable UDP audio check box. 3. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 4. Remove the EnableUDPThroughGateway setting. 5. Sign out or restart the device for the settings to take effect.
Smart card reader enhancement
From Citrix Workspace app 2112 and ThinOS 9.1.5067, Citrix Workspace app supports plug and play functionality for smart card reader. When you insert a smart card, the smart card reader detects the smart card in the server and the client. You can plug and play multiple cards simultaneously, and all these cards are detected. This feature is enabled by default.
Disable smart card plug and play
Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update.
152 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

5. In the Section field, enter SmartCard. 6. In the Key field, enter DriverName. 7. In the Value field, enter VDSCARD.DLL. 8. Sign out or restart the device for the settings to take effect.
Smart card reader limitations
This feature is sometimes disabled after you upgrade or downgrade the Citrix Workspace app package. DriverName in smartcard settings under module.ini is changed from VDSCARDV2.DLL to VDSCARD.DLL. This issue is planned to be resolved in a future release. As a workaround, do the following: 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 2. In the Citrix INI Settings, click Add Row. 3. From the File drop-down list, select module.ini. 4. From the Operation drop-down list, select Add or Update. 5. In the Section field, enter SmartCard. 6. In the Key field, enter DriverName. 7. In the Value field, enter VDSCARDV2.DLL. 8. Sign out or restart the device for the settings to take effect.
Battery status indicator enhancement
From Citrix Workspace app 2112 and ThinOS 9.1.5067, the battery status indicator is displayed in the notification area for server VDAs. This feature is enabled by default.
Microsoft Teams update
From Citrix Workspace app 2112 and ThinOS 9.1.5067, Microsoft Teams optimization supports echo cancellation. The echo cancellation option for Microsoft Teams is disabled by default.
Enable echo cancellation for Microsoft Teams
Steps 1. On Admin Policy Tool or Wyse Management Suite policy settings, go to Advanced > VDI Configuration Editor > Citrix
Configuration Editor. 2. In the Citrix JSON Settings, click Add Row. 3. From the File drop-down list, select hdx_rtc_engine/config.json. 4. From the Operation drop-down list, select Add or Update. 5. In the Key field, enter EnableAEC. 6. In the Value field, enter 1. 7. In the Citrix JSON Settings, click Add Row to add the second setting. 8. From the File drop-down list, select hdx_rtc_engine/config.json. 9. From the Operation drop-down list, select Add or Update. 10. In the Key field, enter EnableACC. 11. In the Value field, enter 1. 12. In the Citrix JSON Settings, click Add Row to add the third setting. 13. From the File drop-down list, select hdx_rtc_engine/config.json. 14. From the Operation drop-down list, select Add or Update. 15. In the Key field, enter EnableNS. 16. In the Value field, enter 1.
Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 153 5.8.4 application packages for ThinOS

17. Sign out or restart the device for the settings to take effect.

Citrix Workspace app limitations

 In Citrix Workspace app 2112, 32-bit apps with HDX webcam redirection are only supported using inbuilt camera. Only the default video resolution is qualified yet by Dell Technologies. External camera does not work with 32-bit apps using HDX webcam redirection. The issue is also observed in Linux binary.
 The following new features from Citrix Workspace app 2111 and Citrix Workspace app 2112 are not supported:  Multiple audio devices  Request control in Microsoft Teams  Webcam redirection for 64bit (Technical Preview)  Custom web stores (Technical Preview)  Workspace with intelligence (Technical Preview

VMware Horizon updates
VMware Horizon package is updated to version 2111.8.4.0.18957622.3. VMware Horizon limitations:  The following new features of VMware Horizon client for Linux 2111 are not supported on ThinOS:
 Client settings that take effect in individual desktops is not supported.  Configuration option for Blast decoder cache is not supported.  VMware Horizon blast does not support serial port in this package release due to a known issue.

Cisco WebEx Meetings VDI updates

 Cisco WebEx Meetings VDI application package is updated to version 41.12.6.12.1.  From this release, registration and invitations in Webex Meetings and Webex Events can be managed by cohosts. Cohosts
can import or invite attendees and event panelist. Cohosts can also approve or reject registrants.  Fixed the issue where the audio can still be heard after ending a call from the taskbar.  Supports optimization mode through HTTP proxy server with username and password authentication.

Cisco WebEx Meetings VDI feature matrix

Table 117. Cisco WebEx Meetings VDI feature matrix

Scenarios

ThinOS 9.1.5067

Join meeting

Supported

Audio call

Supported

Video call

Supported

Start video

Supported

Stop video

Supported

Switch camera during meetings

Supported

Adjust volume

Supported

Testing microphone

Supported

Testing speaker

Supported

End meeting

Supported

Leave meeting

Supported

Change microphone device

Supported

154 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 117. Cisco WebEx Meetings VDI feature matrix (continued)

Scenarios

ThinOS 9.1.5067

Change speaker device

Supported

Mute by myself

Supported

Unmute

Supported

Lock meeting

Supported

Return meeting

Supported

Hotplug the headset

Supported

Plug out headset

Supported

Plug out headset and plug in new headset device

Supported

Disconnect network

Not tested

Disconnect desktop

Supported

Polls

Supported

Q & A--Participants ask Questions to Host

Supported

Chat--to everyone

Supported

Chat--to specified participants

Supported

Screen sharing--If 1 monitor connected

Supported

Screen sharing--If multiple monitors connected

Supported

Screen sharing--Whiteboard

Supported

Screen sharing--Share one of the applications

Supported

Screen sharing--Switch share content

Supported

Screen sharing--Annotates

Supported

Screen sharing--Pause or Resume

Supported

Screen sharing--View--full screen

Supported

Screen sharing--View--Zoom in, out, or to

Supported

Screen sharing--Start or stop video during screen sharing

Supported

Record meeting--Start, Pause, or Stop recording

Supported

Breakout sessions

Supported

Support--Request Desktop Control

Not supported

Support--Request Application Control

Not supported

Stop screen sharing

Supported

Make Host or Cohost other Participants

Supported

Participant

Supported

Close Participant

Supported

Invite and Remind

Supported

Layout Grid, Stack, Side by Side, or Full-screen view, Names in Video--Automatically Hide names when not Speaking, Show all names, Hide all names, Show participants without video, and Increase or Decrease Video size

Supported

Virtual Background or Blur image

Not supported

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 155 5.8.4 application packages for ThinOS

Cisco WebEx Meetings VDI limitation
Cisco WebEx Meeting 41.12 is not optimized for Horizon 2111 and it is a Cisco WebEx limitation. Optimization may work in rare occasions.

Cisco WebEx VDI updates
 Cisco WebEx VDI application package is updated to version 41.12.0.20899.1.  Supports EPOS headset--Dell Technologies has tested only the models EPOS IMPACT MB Pro 2 UC ML and EPOS ADAPT
660.  If you move around while on a Webex call, the network is changed automatically without any call quality effect or interruption
to the call.  End-to-end encrypted meetings can now be scheduled from the Webex scheduler. You can use the Webex app to join or
start an end-to-end encrypted Webex meeting. In the Meeting info and during the meeting, an indicator is displayed to notify the participants that the meeting is encrypted.  Supports optimization mode through HTTP proxy server with username and password authentication.

Cisco WebEx VDI feature matrix
Table 118. Cisco WebEx VDI feature matrix Scenarios Join meeting Audio call Video call Start video Stop video Switch camera during meetings Adjust volume Testing microphone Testing speaker End meeting Leave meeting Change microphone device Change speaker device Mute by myself Unmute Hotplug the headset Plug out headset Plug out headset and plug in new headset device Disconnect network Disconnect desktop Music mode Polls Chat--to everyone

ThinOS 9.1.5067 Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Not tested Supported Supported Supported Supported

156 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 118. Cisco WebEx VDI feature matrix (continued)

Scenarios

ThinOS 9.1.5067

Chat--to specified participants

Supported

Screen sharing--If 1 monitor connected

Supported

Screen sharing--If multiple monitors connected

Supported

Screen sharing--Whiteboard

Supported

Screen sharing--Pause or Resume

Supported

Screen sharing--View--full screen

Supported

Screen sharing--View--Zoom in, out, or to

Supported

Screen sharing--Start or stop video during screen sharing

Supported

Screen sharing--Annotates

Supported

Record meeting--Start, Pause, or Stop recording

Supported

Support--Request Desktop Control

Not supported

Support--Request Application Control

Not supported

Stop screen sharing

Supported

Participant

Supported

Close Participant

Supported

Invite to Meeting only and invite through Meeting link

Supported

Layout Grid, Stack, Side by Side, or Full-screen view and Automatically hide names

Supported

Virtual Background or Blur image

Not supported

Zoom application package updates
 Zoom Citrix application package is updated to version 5.8.4.21112.1.  Zoom Horizon application package is updated to version 5.8.4.21112.1.  Virtual background support is added from this release.

Zoom application package feature matrix

Table 119. Zoom application package feature matrix Scenarios Join meeting Audio call Video call Start video Stop video Switch camera during meetings Adjust volume Testing microphone Testing speaker End meeting

ThinOS 9.1.5067 Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 157 5.8.4 application packages for ThinOS

Table 119. Zoom application package feature matrix (continued)

Scenarios

ThinOS 9.1.5067

Leave meeting

Supported

Change microphone device

Supported

Change speaker device

Supported

Mute by self

Supported

Unmute

Supported

Hotplug the headset

Supported

Plug out headset

Supported

Plug out headset and plug in new headset device

Supported

Disconnect network

Not tested

Disconnect desktop

Supported

Music mode

Supported

Polls

Supported

Chat--to everyone

Supported

Chat--to specified participants

Supported

Screen sharing--If 1 monitor connected

Supported

Screen sharing--If multiple monitors connected

Supported

Screen sharing--Whiteboard

Supported

Screen sharing--Pause or Resume

Supported

Screen sharing--View--full screen

Supported

Screen sharing--View--Zoom in, out or to

Supported

Screen sharing--Start or stop video while screen sharing

Supported

Screen sharing--Annotates

Supported

Record meeting--Start, Pause, or Stop recording

Supported

Support--Request Desktop Control

Not supported

Support--Request Application Control

Not supported

Stop screen sharing

Supported

Participant

Supported

Close Participant

Supported

Invite to Meeting only and invite through Meeting link

Supported

Layout Grid, Stack, Side by Side, or Full-screen view and Automatically hide names

Supported

Virtual Background or Blur image

Not supported

Zoom application package limitations
 Zoom application package version 5.8.4 supports HID button for only answering a call. HID button cannot be used to end a call.
 Zoom application performance is low on clients or VDI with 2 cores. Use a client or VDI with 4 cores to avoid performance issues.

158 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 120. Tested environment--General components

Component

Version

Wyse Management Suite (cloud and on-premises)

3.5

Imprivata OneSign

7.6

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

Table 121. Test environment--Citrix Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

Table 122. Tested environment--VMware Horizon

VMware Horizon

Windows 10

Windows Server 2016 Windows Server 2019

VMware Horizon 2111

Tested

Tested

Tested

APPs Tested

Table 123. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10
Windows server 2016
Windows server 2019

2.9.400

2.9.400

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 124. Tested environment--Skype for Business

VMware VDI

Operating system Skype for Business client

VMware Horizon 7.12 VMware Horizon 2106

Windows 10

Skype for Business 2016

Windows server 2016 Skype for Business 2016

VMware Horizon 2111

Windows server 2019 Not tested

Skype for Business Server Skype for Business 2015 Skype for Business 2015 Not tested

Table 125. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.2

JVDI agent 14.0.2

Jabber software 14.0.2

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 159 5.8.4 application packages for ThinOS

Table 126. Tested environment--JVDI

VMware VDI

Operating system JVDI

VMware Horizon 7.12
VMware Horizon 2106

Windows 10

14.0.2

Windows server 2016 14.0.2

Windows server 2019 Not tested

VMware Horizon 2111

JVDI agent 14.0.2 14.0.2 Not tested

Jabber software 14.0.2 14.0.2 Not tested

Table 127. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.8.4.21112_1

Zoom software 5.8.4.21112

Table 128. Tested environment--Zoom

VMware VDI

Operating system

VMware Horizon 7.12 VMware Horizon 2106

Windows 10 Windows server 2016

VMware Horizon 2111 Windows server 2019

Zoom package 5.8.4.21112_1 5.8.4.21112_1 Not tested

Zoom software 5.8.4.21112 5.8.4.21112 Not tested

Table 129. Tested environment--Cisco Webex Teams

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

41.12.0.20899_1

Webex Teams software 41.12.0.20899

Table 130. Tested environment--Cisco Webex Teams

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 Windows 10

41.12.0.20899_1

VMware Horizon 2106 Windows server 2016 41.12.0.20899_1

VMware Horizon 2111 Windows server 2019 Not tested

Webex Teams software 41.12.0.20899 41.12.0.20899 Not tested

Table 131. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2112

Windows 10 Windows server 2016 Windows server 2019

41.12.6.12_1

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.12 to 42.4.

Table 132. Tested environment--Cisco Webex Meetings

VMware VDI

Operating system

Webex Meetings VDI

VMware Horizon 7.12 VMware Horizon 2106

Windows 10 Windows server 2016

41.12.6.12_1

Webex Meetings software
The supported compatible version of Webex Meetings

160 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

Table 132. Tested environment--Cisco Webex Meetings (continued)

VMware VDI

Operating system

Webex Meetings VDI

Windows server 2019

Webex Meetings software
app on the hosted virtual desktop is from 41.12 to 42.4.

Known issues

Table 133. Known issues

Issue ID

Description

Workaround

DTOS-6296 Serial redirection does not work in VMware Horizon Blast

There is no workaround in this release.

DTOS-6386

During a Citrix session, if you enable multiple audio and open the Recording tab from the Sound window, the session gets disconnected. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Do not open Sound > Recording. You cannot switch the recording device in Windows Sound settings.

DTOS-6426

There is no audio on the videos played using Multimedia redirection. Go to Peripherals > Audio on the client

This issue is observed on devices that run ThinOS version 9.1.5067 and click OK. The audio will resume

with Citrix Workspace app version 2112.

playing.

DTOS-6757

A green shadow is visible on the session window when a video is played locally using VLC player. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Close and reopen the video.

DTOS-6645

Sometimes, during an ICA session launch or disconnection, an error message is displayed due to a missing ./ICAClient/ appsrv.ini file. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Uninstall and reinstall the Citrix Workspace app package.

DTOS-6026

If you connect a second camera to the client during an RTME video call, the thin client restarts. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

There is no workaround in this release.

DTOS-6363

Smartcard is not detected after you disconnect a broker session that was logged in using a smartcard. The issue occurs when thin client resumes from sleep mode. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Workaround is to force restart the thin client.

DTOS-5639 CPU utilization reaches 100% during a WebEx Teams VDI call. This There is no workaround in this release. issue is observed on Wyse 5470 thin clients.

DTOS-6741

The default audio input and output device does not change when you change the default audio device from the application in a session. The default device that is selected on the client is used for audio input and output. The issue occurs when multiple audio is enabled. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Disable multiple audio.

DTOS-6341

DriverName in smartcard settings is changed from

Either reset the client to factory

VDSCARDV2.DLL to VDSCARD.DLL when you connect to Wyse settings or manually configure

Management Suite or when you remove the smartcard settings

VDSCARDV2.DLL/VDSCARD.DLL in

from VDI settings. This issue is observed on Wyse 5470 All-in-One Admin policy Tool/Wyse Management

devices that run ThinOS version 9.1.5067 with Citrix Workspace app Suite policy settings.

version 2112.

DTOS-6028

Inverting the cursor color in Citrix does not work. This issue is observed on devices that run ThinOS version 9.1.5067 with Citrix Workspace app version 2112.

Remove the cursor setting from Advanced > VDI Configuration Editor > Citrix Configuration Editor and then configure the cursor pattern setting from Advanced > Session Settings >

Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 161 5.8.4 application packages for ThinOS

Table 133. Known issues (continued)

Issue ID

Description

Workaround

Citrix Session Settings in Admin Policy Tool or Wyse Management Suite policy settings.

DTOS-6775

If you enable multiple audio and play online videos or sounds, always Disable multiple audio. The audio will

the inbuilt audio device of the thin client is used. The issue is

resume playing from the audio device

observed in Windows server 2016 or 2019 VDA.

that the user selects.

162 Citrix Workspace app 2112, VMware Horizon 2111, Cisco WebEx Meetings VDI 41.12, Cisco WebEx VDI 41.12, and Zoom 5.8.4 application packages for ThinOS

9
Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11
packages for ThinOS
Release summary
Patch or add-on releases are created to support the existing hardware platforms, correct defects, make enhancements, or add new features. These releases are tested and supported on shipping hardware platforms.
Version
Citrix_Workspace_App_21.9.0.25_1 .pkg Cisco_WebEx_Meetings_VDI_41.10.3.19_1.pkg Cisco_WebEx_VDI_41.10.0.20213_1.pkg (formerly Cisco WebEx Teams) HID_Fingerprint_Reader_210217_11.pkg
Release date
November 2021
Supported platforms
 Wyse 3040 Thin Client  Wyse 5070 Thin Client  Wyse 5470 Thin Client  Wyse 5470 All-in-One Thin Client
Important notes
 Upgrade the ThinOS firmware to 9.1.4234 before you install the application packages. NOTE: Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop. This issue is also observed in the Citrix Workspace app Linux binary. For more information, see Citrix Workspace app updates.
 Cisco WebEx Meetings VDI and Cisco WebEx VDI are qualified for Citrix VDI on ThinOS 9.1.4234 with Citrix Workspace app package 21.9.0.25.1.
 Cisco WebEx Meetings VDI and Cisco WebEx VDI are qualified for VMware Blast VDI on ThinOS 9.1.4234 with VMware Horizon package 2106.8.3.0.18251983_5.
Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 163 210217_11 packages for ThinOS

Installing the application package
Download the application packages
Steps 1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your
device. 3. Select the product from the searched results to load the product page. 4. On the product support page, click Drivers & downloads. 5. Select the operating system as ThinOS. 6. Locate the application packages that you require. 7. Download each application package file.
Install the application package using Wyse Management Suite
Prerequisites  Upgrade the ThinOS firmware to 9.1.4234 before you install the application package.  The thin client must be registered to Wyse Management Suite.  Create a group in Wyse Management Suite with a group token.
NOTE: If you have an existing group with a valid group token, you can register the thin client to the same group.  Ensure you have downloaded the application packages. See, Download the application package.
Steps 1. Go to the Groups & Configs page and select a group. 2. From the Edit Policies drop-down menu, click ThinOS 9.x. The Configuration Control | ThinOS window is displayed. 3. In the left pane, click Standard. 4. From the Standard menu, expand Firmware, and click Application Package Updates.
NOTE: If you cannot locate the Application Package Updates option under the Standard tab, use the Advanced tab.
5. Click Browse and select the application package to upload. 6. From the drop-down menu, select the uploaded application package. 7. Click Save & Publish.
The thin client downloads the package to install and restarts. The package version is upgraded.
Compatibility
Application package information
 Supported ThinOS application packages--The following ThinOS packages are qualified by Dell Technologies.  Citrix_Workspace_App_21.9.0.25_1 .pkg  Cisco_WebEx_Meetings_VDI_41.10.3.19_1.pkg  Cisco_WebEx_VDI_41.10.0.20213_1.pkg (formerly Cisco WebEx Teams)  HID_Fingerprint_Reader_210217_11.pkg
 Supported Firmware--ThinOS version 9.1.4234. NOTE: For information about other packages, see ThinOS application package details in the ThinOS 9.1.4234 Release Notes.
164 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Previous versions
 Citrix_Workspace_App_21.6.0.28_10.pkg  Cisco_WebEx_Meetings_VDI_41.6.1.10_2.pkg  Cisco_WebEx_VDI_41.6.1.19187_1.pkg (formerly Cisco WebEx Teams)  HID_Fingerprint_Reader_210217_10.pkg

Citrix Workspace app feature matrix

Table 134. Citrix Workspace app feature matrix

Feature

Citrix Workspace

Citrix Virtual Apps

Citrix Virtual Desktops

ThinOS 9.1.4234 with CWA 2109 Limitations

Supported

Citrix session prelaunch and session linger features are not supported. This is Linux binary design.

Supported

Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop.

Endpoint Management UI HDX Host Core

Citrix Content Collaboration N/A (Citrix Files)

Citrix Access Control

N/A

Service

Citrix Workspace Browser N/A

SaaS/Webapps with SSO Not supported

Citrix Mobile Apps

N/A

Intelligent Workspace

N/A

features

Auto configure using DNS for Email Discovery

Supported

Centralized Management Settings

Supported

App Store Updates/Citrix N/A Auto updates

Desktop Viewer/Toolbar

Supported

Multi-tasking

Supported

Follow Me Sessions (Workspace Control)
Adaptive transport

Supported Supported

Session reliability

Supported

N/A
N/A
N/A Not supported N/A N/A
There are no limitations in this release. There are no limitations in this release. N/A
There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release. There are no limitations in this release.

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 165 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

Auto-client Reconnect

Supported

There are no limitations in this release.

Bi-directional Content

N/A

N/A

redirection

URL redirection

N/A

N/A

File open in Citrix

N/A

N/A

Workspace app

Browser content redirection Limited support

Browser Content Redirection (BCR) with CEF is enabled by default. ThinOS does not provide the configuration to change BCR with WebKitGKT+.

Multiport ICA

Supported

There are no limitations in this release.

Multistream ICA

Not supported

Not supported

SDWAN support

Not supported

Not supported

HDX IO/Devices/Printing Local Printing

Supported

There are no limitations in this release.

Generic USB Redirection

Supported

There are no limitations in this release.

Client drive mapping/File Transfer

Supported

There are no limitations in this release.

HDX Integration

Local App Access

N/A

N/A

Multi-touch

N/A

N/A

Mobility pack

N/A

N/A

HDX Insight

Supported

There are no limitations in this release.

HDX Insight with NSAP VC Supported

There are no limitations in this release.

EUEM Experience Matrix Supported

There are no limitations in this release.

Session Sharing

Supported

There are no limitations in this release.

HDX Multi-media

Audio Playback

Supported

There are no limitations in this release.

Bi-directional Audio (VoIP) Supported

There are no limitations in this release.

Webcam redirection

Supported

Webcam redirection works for 32-bit applications. For example, Skype and GoToMeeting. You can use a 32-bit browser to verify webcam redirection online. For example, www.webcamtests.com. This is Citrix binary design.

166 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

Video playback

Supported

There are no limitations in this release.

Flash redirection

N/A

N/A

Microsoft Teams Optimization

Supported

Supports Microsoft Teams optimization through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. This is a Citrix binary design. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.

Skype for business Optimization pack

Supported

Not supported through proxy server.

Cisco Jabber Unified Communications Optimization

Supported

For information about limitations, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/ support.

Unified Communication Zoom Cloud Meeting Optimization

Supported

Support Zoom optimization via HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.

Unified Communication Cisco Webex Teams Offloading (tVDI)

Supported

Supports Webex Teams optimization mode through HTTP proxy server which is configured in ThinOS Network Proxy by APT/ Wyse Management Suite. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 167 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

Unified Communication Cisco Webex Meetings Offloading (wVDI)

Supported

Dell Technologies recommends to wait for 10s to join a second meeting after you end the first meeting. Otherwise, VDI mode may not work. Supports Webex Meetings optimization mode through HTTP proxy server with anonymous authentication. It does not support the proxy configured by DHCP Option 252 or the proxy server configured with nonanonymous authentication. For more information, see the Dell Wyse ThinOS Version 9.1.4234 Administrator's Guide at www.dell.com/support.

Windows Multimedia redirection

Supported

There are no limitations in this release.

UDP Audio

Supported (not with NetScaler Gateway)

Limited support--Not supported with Citrix ADC (formerly NetScaler) due to Citrix's limitation.

HDX Graphics

H.264-enhanced SuperCodec

Supported

There are no limitations in this release.

Client hardware acceleration Supported

There are no limitations in this release.

3DPro Graphics

Supported

There are no limitations in this release.

External Monitor Support Supported

There are no limitations in this release.

True Multi Monitor

Supported

There are no limitations in this release.

Desktop Composition

N/A

N/A

redirection

Location Based Services

N/A

N/A

(Location available via API-

description

Authentication

Federated Authentication (SAML/Azure AD)

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

RSA Soft Token

Supported

There are no limitations in this release.

Challenge Response SMS (Radius)

Supported

There are no limitations in this release.

OKTA Multi factor authentication

Limited supported (only supports Radius)

Does not support OKTA SAML authentication.

168 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

DUO multi factor authentication

Supported

There are no limitations in this release.

Smart cards (CAC, PIV etc) Supported

There are no limitations in this release.

User Cert Auth via

N/A

N/A

NetScaler Gateway (via

Browser Only)

Proximity/Contactless Card Supported

There are no limitations in this release.

Credential insertion (For example, Fast Connect, Storebrowse)

Supported

There are no limitations in this release.

Pass Through Authentication

Supported

There are no limitations in this release.

Save credentials (on-

N/A

N/A

premise and only SF)

NetScaler nFactor Authentication

Not supported

Not supported

NetScaler Full VPN

Not supported

Not supported

Netscaler Native OTP

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Biometric Authentication such as Touch ID and Face ID

Supported (only supports Touch ID) Only supports Touch ID.

Single Sign-On to Citrix

N/A

N/A

Files App

Single Sign on to Citrix

N/A

N/A

Mobile apps

Anonymous Store Access Supported

There are no limitations in this release.

Netscaler + RSA

Not supported

Not supported

Netsclaer + Client cert authentication

Not supported

Not supported

Citrix cloud + Azure Active Not supported Directory

Not supported

Citrix cloud + Active Directory + Token

Not supported

Not supported

Citrix cloud + Citrix Gateway

Not supported

Not supported

Citrix cloud + Okta

Not supported

Not supported

Citrix cloud + SAML 2.0

Not supported

Not supported

Netscaler load balance

Not supported

Not supported

Security

TLS 1.2

Supported

There are no limitations in this release.

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 169 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

TLS 1.0/1.1

Not supported

Not supported

DTLS 1.0

Supported

There are no limitations in this release.

DTLS 1.2

Not supported

Not supported

SHA2 Cert

Supported

There are no limitations in this release.

Smart Access

Not supported

Not supported

Remote Access via Citrix Gateway

Supported

Does not support lock terminal when logging on Netscaler with web-based authentication such as OTP and Azure SAML SSO.

Workspace for Web Access N/A

N/A

IPV6

Not supported

Not supported

Keyboard Enhancements

Dynamic Keyboard Layout Synchronization with Windows VDA

Supported

There are no limitations in this release.

Unicode Keyboard Layout Supported Mapping with Windows VDA

There are no limitations in this release.

Client IME Enhancements N/A

N/A

with Windows VDA

Language Bar Show/Hide N/A

N/A

with Windows VDA

Applications

Option Key mapping for

N/A

N/A

server-side IME input mode

on Windows VDA

Dynamic Keyboard Layout Synchronization with Linux VDA

Not supported

Not supported

Client IME Enhancements N/A

N/A

with Linux VDA

Language Bar support for Linux VDA Applications

Not supported

Not supported

Keyboard sync only when a session is launched--client Setting in ThinOS

Supported

There are no limitations in this release.

Server default setting in ThinOS

Supported

There are no limitations in this release.

Specific keyboard in ThinOS Supported

There are no limitations in this release.

New features listed in Citrix Workspace App release notes but not in feature matrix

Session reliability enhancement (CWA2109)
Enhancement to logging (CWA2109)

Supported Not Supported

There are no limitations in this release
Not supported

Adaptive audio (CWA2109) Not Supported

Not supported

170 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

Storebrowse enhancement for service continuity(CWA2109)

Not Supported

Not supported

Global App Config Service (Public Technical Preview) (CWA2109)

Not Supported

Not supported

EDT MTU discovery (CWA2109)

To be verified

This feature is not verified yet in ThinOS.

Creating custom user-agent Not Supported strings in network request (CWA2109)

Not supported

Feature flag management (CWA2109)

Not Supported

Not supported

Battery status indicator (CWA2106)

Supported

There are no limitations in this release.

Service continuity (Technical Preview) (CWA2104, CWA2106)

Not supported

Not supported

Pinning multi-monitor screen layout (CWA2103)

Not supported

Not supported

App Protection (CWA2101, Not supported CWA2106 )

Not supported

Authentication enhancement is available only in cloud deployments (CWA2012)

Not supported

Not supported

Multiple audio (CWA2012 and CWA2010)

Not supported

Not supported

Citrix logging (CWA2009) Supported

There are no limitations in this release.

Cryptographic update (CWA2006)

Not supported

Not supported

Transparent user interface (TUI) (CWA1912 and CWA1910)

Not supported

Not supported

GStreamer 1.x supportexperimental feature(CWA1912)

Supported

There are no limitations in this release.

App indicator icon (CWA1910)

Not supported

Not supported

Latest webkit support

Supported

(CWA1908 and CWA1906)

There are no limitations in this release.

Bloomberg audio redirection Supported (CWA1903)

There are no limitations in this release.

Bloomberg v4 keyboard selective redirection support(CWA1808)

Supported

There are no limitations in this release.

ThinOS VDI configuration Broker Setting

Supported

There are no limitations in this release.

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 171 210217_11 packages for ThinOS

Table 134. Citrix Workspace app feature matrix (continued)

Feature

ThinOS 9.1.4234 with CWA 2109 Limitations

PNA button menu

Supported

There are no limitations in this release.

Sign on window function

Supported

There are no limitations in this release.

Workspace mode

Supported

There are no limitations in this release.

Admin policy tool

Supported

There are no limitations in this release.

New and enhanced features

Citrix Workspace app updates
 Citrix Workspace app package version is updated to 21.9.0.25.1. This package is intended for users who want to install the Citrix Workspace app version 2109 on ThinOS.
 HDX RealTime Media Engine (RTME) within the Citrix Workspace app 2109 package is updated to version 2.9.400.  Session reliability enhancement--The screen changes when session reliability begins. The session window is disabled and a
countdown timer with the time until the next reconnection attempt is displayed. NOTE: This feature is only supported on Citrix Virtual Desktops. For more information, see the Citrix documentation at
docs.citrix.com.
 Update the HID fingerprint reader to fix the issue where the ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109. See, HID fingerprint reader updates.
Citrix Workspace app limitations and known issues
 Keyboard Layout Mode = Server Default in CWA2109 is not working. This issue is also observed in the Citrix Workspace app Linux binary.
 Battery status does not appear on a desktop session that is launched from Wyse 5470 Thin Client. This issue is also observed in the Citrix Workspace app Linux binary.
 Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop.  If you are using Desktop Delivery Controller (DDC) version 2109, you can find the Adaptive Audio policy, and disable it using the policy settings.  If you are using DDC version 1912, change the registry value of REG_DWORD EnableAdaptiveAudio to 0 in the following registry paths:  Desktop VDA (Windows 10)--HKLM\Software\Citrix\Audio  Server VDA (Server 2016\2019)--HKLM\Software\WOW6432Node\Citrix\Audio
 Users are not able to share screen while using Microsoft Teams in Citrix VDA 2109 with Citrix Workspace app 2106 for Linux.  The following new features from Citrix Workspace app 2108 and Citrix Workspace app 2109 are not supported:
 Enhancement to logging--ThinOS does not provide the collectlog.py tool that lets you collect the log files from different folders.
 Service continuity  Support for Service continuity with Citrix Workspace Web Extension for Google Chrome  Storebrowse enhancement for service continuity  Global App Config Service (Public Technical Preview)  Creating custom useragent strings in network request  Feature flag management  App protection--App protection component is not installed during Citrix Workspace app package installation in ThinOS.
Hence, the App protection feature is not supported in ThinOS. If you continue to enable App protection for Citrix delivery group, you cannot see the published resources in thin client. This limitation is a known issue in ThinOS. In Citrix Workspace app for Linux, the published resources can be seen, however, if you try to launch protected resources, the client displays a warning message.

172 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

 Adaptive audio--Citrix session gets disconnected if Adaptive Audio is enabled when you connect to a VDI desktop that runs on Citrix VDA 2109. You must disable Adaptive Audio function to connect to Citrix VDA 2109 desktop.
 EDT MTU discovery feature is not qualified by Dell Technologies--MTU Discovery is enabled by default. For more information, see the Citrix documentation at docs.citrix.com.

Cisco WebEx Meetings VDI updates
 Cisco WebEx Meetings VDI package version is updated to 41.10.3.19.1.  Supports video optimization with WebEx Meetings VDI from this release.

Cisco WebEx Meetings optimization for VMware Horizon feature matrix

Table 135. Cisco Webex Meetings optimization feature matrix

Scenarios

ThinOS 9.1.4234

Join meeting

Supported

Audio call

Supported

Video call

Supported

Start video

Supported

Stop video

Supported

Switch camera during meetings

Supported

Adjust volume

Supported

Testing microphone

Supported

Testing speaker

Supported

End meeting

Supported

Leave meeting

Supported

Change microphone device

Supported

Change speaker device

Supported

Mute by self

Supported

Unmute

Supported

Lock meeting

Supported

Return meeting

Supported

Hotplug headset

Supported

Plug out headset

Supported

Plug out headset and plug in a new headset device

Supported

Disconnect network

Not tested

Disconnect desktop

Supported

Music mode

Supported

Polls

Supported

Chat--To everyone

Supported

Chat--To specified participants

Supported

Share screen--If 1 monitor is connected

Supported

Share screen--If multiple monitors are connected

Supported

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 173 210217_11 packages for ThinOS

Table 135. Cisco Webex Meetings optimization feature matrix (continued)

Scenarios

ThinOS 9.1.4234

Share screen--Whiteboard

Supported

Share screen--Share one of the applications

Supported

Share screen--Switch share content

Supported

Share screen--Annotate

Supported

Share screen--Pause or Resume

Supported

Share screen--View--Full screen

Supported

Share screen--View--Zoom in, out, or to

Supported

Share screen--Start or Stop video during share screen

Supported

Record meeting--Start, Pause, or Stop recording

Supported

Support--Request Desktop Control

Not supported

Support--Request Application Control

Not supported

Stop share screen

Supported

Participant

Supported

Close Participant

Supported

Cisco WebEx Meetings optimization for VMware Horizon limitations
 If you hot-plug the thin client, the thin client may stop responding during meetings.  If you use the integrated microphone on the Wyse 5470 and Wyse 5470 All-in-One thin clients, there can be echo.  The EagleEye mini camera does not work in WebEx Meetings.
HID fingerprint reader updates
HID Fingerprint Reader package is updated to 210217.11. This package resolves the issue where the ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109.
NOTE: Dell Technologies recommends that you disable Enable HID Fingerprint Reader before you upgrade the HID fingerprint reader package, and then enable it again after you upgrade the package. The HID fingerprint reader does not work in the ICA session without first disabling the Enable HID Fingerprint Reader option before you upgrade HID fingerprint reader package. If the HID fingerprint reader does not work in the ICA session, disable Enable HID Fingerprint Reader from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server.
Cisco WebEx VDI update
Cisco WebEx VDI package version is updated to 41.10.0.20213.1.

174 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Tested environments matrix

The following tables display the testing environment for the respective attributes:

Table 136. Tested environment--General components

Component

Version

Wyse Management Suite (cloud and on-premises)

3.5

Imprivata OneSign

7.1.005.42

Citrix ADC (formerly NetScaler)

12.1/13.0

StoreFront

1912 LTSR and later versions

Table 137. Test environment--Citrix

Citrix Virtual Apps and Desktops

Windows 10

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Tested Tested

Windows Server 2016 Tested
Tested

Windows Server 2019 Tested
Tested

APPs Tested Tested

Table 138. Tested environment--Skype for Business

Citrix VDI

Operating system

RTME Client

RTME Agent

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10
Windows server 2016
Windows server 2019

2.9.400

2.9.400

Skype for Business client Skype for Business 2016

Skype for Business Server Skype for Business 2015

Table 139. Tested environment--JVDI

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

JVDI 14.0.1

JVDI agent 14.0.1

Jabber software 14.0.1

Table 140. Tested environment--Zoom

Citrix VDI

Operating system

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

Zoom package 5.7.6.20822

Zoom software 5.7.6.20822

Table 141. Tested environment--Cisco Webex Teams

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and

Windows 10

Desktops 7 1912 LTSR (CU3) Windows server 2016

41.10.0.20213.1

Webex Teams software 41.10.0.20213

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 175 210217_11 packages for ThinOS

Table 141. Tested environment--Cisco Webex Teams (continued)

Citrix VDI

Operating system

Webex VDI

Citrix Virtual Apps and Desktops 7 2109

Windows server 2019

Webex Teams software

Table 142. Tested environment--Cisco Webex Teams

VMware VDI

Operating system

Webex Teams

VMware Horizon 7.12 VMware Horizon 2103

Windows 10 Windows server 2016

41.10.0.20213.1 41.10.0.20213.1

VMware Horizon 2106 Windows server 2019 Not tested

Webex Teams software 41.10.0.20213 41.10.0.20213 Not tested

Table 143. Tested environment--Cisco Webex Meetings

Citrix VDI

Operating system

Webex Meetings VDI

Citrix Virtual Apps and Desktops 7 1912 LTSR (CU3)
Citrix Virtual Apps and Desktops 7 2109

Windows 10 Windows server 2016 Windows server 2019

41.10.3.19.1

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2.

Table 144. Tested environment--Cisco Webex Meetings

VMware VDI

Operating system

Webex Meetings VDI

VMware Horizon 7.12

Windows 10

41.10.3.19.1

VMware Horizon 2103

Windows server 2016

VMware Horizon 2106

Windows server 2019

Webex Meetings software
The supported compatible version of Webex Meetings app on the hosted virtual desktop is from 41.10 to 42.2.

Known issues

Table 145. Known issues

Issue ID

Description

Workaround

DTOS-5132

Published apps in Auto Connect List under Broker Connections do not connect when they are in log off status. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1.

Connect the apps by clicking them manually.

DTOS-5197

Sometimes the microphone does not work or there is echo from the audio during a video call on Skype for Business (no RTME). The issue is observed on Wyse 5070 Extended and Wyse 5470 Allin-One thin clients with Citrix Workspace app version 21.9.0.25.1.

Configure to RTME or only audio call.

DTOS-5198

When you log in to the Citrix Broker agent after connecting the VPN without adding a DNS address, an incorrect prompt message is displayed. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1.

There is no workaround in this release.

DTOS-5217

Camera is occupied by an unknown procedure after launching a session desktop. Other apps cannot use the camera unless you sign off and sign in to the desktop again. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1.

Disconnect or sign out and relaunch session.

DTOS-5153

Noise is observed when recording voice with analog or USB headset There is no workaround in this release. in VDI session on Wyse 5070 thin client. The issue is observed on Wyse 5070 Extended with Citrix Workspace app version 21.9.0.25.1.

176 Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 210217_11 packages for ThinOS

Table 145. Known issues (continued)

Issue ID

Description

Workaround

DTOS-5108

Graphics issue is observed during Webex Meeting calls and also

There is no workaround in this release.

while sharing screen. The issue is observed on Wyse 5070 Standard

with Citrix Workspace app version 21.9.0.25.1.

DTOS-5194

Background noise is observed even after selecting Noise Removal option during WebEx Teams call. The issue is observed on Wyse 5070 Standard and Wyse 5470 All-in-One thin clients with Citrix Workspace app version 21.9.0.25.1.

There is no workaround in this release.

DTOS-5205

Webex Meetings call does not end even after ending the Webex

Log in to the session again, after closing

meetings process from Task Manager. The issue is observed on

the WebEx VDI through task manager.

Wyse 5470 All-in-One with Citrix Workspace app version 21.9.0.25.1.

DTOS-5196

After closing Webex teams apps in task manager, the audio from meeting is still audible. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1.

Log in to the session again, after closing the WebEx VDI through task manager.

DTOS-5166

If you disconnect the headset from the thin client, the audio from Microsoft Teams echoes. The issue is observed on Wyse 5070 and Wyse 5470 All-in-One thin clients with Citrix Workspace app version 21.9.0.25.1.

Do not disconnect or hotplug headsets. You must keep the headset connected.

DTOS-5224

Video distortion and lag in the video movement when Microsoft Teams window is dragged. The issue is observed on devices with Citrix Workspace app version 21.9.0.25.1.

This issue is only observed when the Microsoft teams window is dragged. There is no workaround in this release.

DTOS-5225

Unable to generate Attendee history report in Cisco Webex Meetings. The issue is observed on Wyse 5470 All-in-One with VMware Horizon 2106.8.3.0.18251983_5.

There is no workaround in this release.

DTOS-5227

Unable to check Highlights, Attendance, and Registration Reports in There is no workaround in this release. Event content. The issue is observed on Wyse 5470 All-in-One with VMware Horizon 2106.8.3.0.18251983_5.

DTOS-5235

ICA session does not launch after you upgrade Citrix Workspace app version 2106 to version 2109 or if you uninstall and reinstall Citrix Workspace app version 2109.

Upgrade to the latest Citrix Workspace app and HID fingerprint packages. Citrix_Workspace_App_21.9.0.25_1. pkg and HID_Fingerprint_Reader_210217_11.p kg.

DTOS-4677 EagleEye mini Camera does not work in Cisco Webex Meetings optimized mode.

There is no workaround in this release.

DTOS-4355 The Horizon Blast session stops responding during Cisco WebEx Meetings call.

Relaunch Horizon Blast session.

DTOS-5334 HID fingerprint reader does not work after you upgrade the HID package.

Disable the Enable HID Fingerprint Reader option from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server.

Cisco WebEx Meetings VDI 41.10, Cisco WebEx VDI 41.10, Citrix Workspace app 2109, and HID fingerprint reader 177 210217_11 packages for ThinOS

10
Resources and support
Accessing documents using the product search
1. Go to www.dell.com/support. 2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name.
For example, Wyse 3040 thin client or Wyse ThinOS. A list of matching products is displayed. 3. Select your product. 4. Click Documentation.
Accessing documents using product selector
You can also access documents by selecting your product. 1. Go to www.dell.com/support. 2. Click Browse all products. 3. Click Thin Clients. 4. Click the desired category, either Wyse Hardware or Wyse Software. 5. Click the desired product. 6. Click Documentation.
178 Resources and support

11
Contacting Dell
Prerequisites NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell sales, technical support, or customer service issues: Steps 1. Go to www.dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4. Select the appropriate service or support link based on your need.
Contacting Dell 179


Antenna House PDF Output Library 7.1.1629