Cisco Jabber 12.8 规划指南

Patrick McCormack

Cisco Jabber 12.8 规划指南

Cisco Jabber for Windows - Translated End-User Guides - Cisco

PDF preview unavailable. Download the PDF instead.

cjab b planning-guide-cisco-jabber-128 zh CN
Cisco Jabber 12.8 
: 2020  1  22 
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387) Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com go trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)
© 2020 Cisco Systems, Inc. 

: 1


 xi  xi
 1  1  2 Cisco Jabber Windows  2 Cisco Jabber Mac  3 Cisco Jabber Android  3 Cisco Jabber iPhone  iPad  4  4  4 CTI  5 Cisco Jabber iPhone  iPad  5 Cisco Jabber Android  6  16  17  Android  IPv6  20  20  24  25  25  25  26

Cisco Jabber 12.8  iii

 2

Cisco Jabber  26 Cisco Jabber  27 Cisco Jabber  27 Cisco Jabber Android  28 Cisco Jabber iPhone  iPad  28  28  29  29
Cisco Jabber  29 Cisco Jabber Android  31 Cisco Jabber iPhone  iPad  31  31 H.264  32  32
 33  33  Cisco Unified Communications Manager IM and Presence Service 33  34  35  36  36  36 "" 36  37  Cisco Webex Messenger  38  Cisco Webex Messenger  39  Cisco Webex  39 Jabber  40  41  41

Cisco Jabber 12.8  iv



3 4

 Jabber Softphone for VDI 42 Remote Access 42
Expressway for Mobile and Remote Access 43  Expressway for Mobile and Remote Access  Jabber 43  43
Cisco AnyConnect  50  51
 52  Remote Access 53
 55 Jabber ID 55 IM  56  Jabber ID  57 SIP URI 57 LDAP  ID 57  ID  57  57  58 Cisco Unified Communications Manager LDAP  58 Cisco Webex Messenger  58  58  Cisco Jabber iPhone  iPad  58  Cisco Jabber Android  59  59 OAuth 59  61
 63  63 Cisco Webex   63

Cisco Jabber 12.8  v


Cisco Webex Messenger  64 Cisco  64 Expressway for Mobile and Remote Access  64  64  66  67  1 69  69
 Cisco Webex Messenger  HTTP  70  71  71  Expressway for Mobile and Remote Access  73 Cisco UDS SRV  74 Collaboration Edge SRV  76 DNS  77  DNS 77  78  2 81  81 Cisco Jabber Windows  81 Cisco Jabber MaciPhoneiPad  Android  81  3 82  82  82  83  84  84  84  85  85  85
Cisco Jabber 12.8  vi



5

 87  87  87  88  88 Cisco   89  89 Cisco  LDAP  89  --  89 LDAP  91 LDAP  92 Cisco Unified Communications Manager User Data Service 94  95  UDS  96 LDAP  96 LDAP  96 Jabber ID  97  Jabber Id 97  97  98  98  98  98 Cisco Unified Communication Manager UDS Remote Access 99  99 Cisco Webex  99  99  99  100  100

Cisco Jabber 12.8  vii



6
7 8

 103  103  103  103  104  105  106  107  107  107 PIE ASLR  108  108  109  LDAP 109  UDS  110  110  110  111  111  112  112  SAN  113  113  114
 115  115
 117  117

Cisco Jabber 12.8  viii



9 

Cisco Webex  117 BFCP  117  IM  118  118
 119  119  120
Jabber  121
 A  123

Cisco Jabber 12.8  ix


Cisco Jabber 12.8  x



·   xi 







2020  1 



















 H.264  H.264 





 IM 

BFCP  IM  

 EOL  SRST 

Cisco Jabber 12.8  xi





Cisco Jabber 12.8  xii

1  



·   1  ·   2  ·   4  ·   16  ·   25  ·   25 



 Cisco Jabber 







IM and Presence Cisco Unified Communications 10.5(2) 
Manager IM and Presence Service 11.5(1) SU3 

Cisco Webex Messenger



Cisco Unified Communications 10.5(2) 
Manager 11.5(1) SU3 



LDAP 

LDAP v3  Microsoft Active directory 2008 R2  Open LDAP 2.4 



Cisco Unity Connection

10.5 



Cisco Unified Contact Center 11.6 Express

Cisco Jabber 12.8  1

 









Cisco Meeting Server Cisco TelePresence Server Cisco TelePresence MCU

2.2  3.1  4.3 

Cisco ISR PVDM3

Cisco Unified Communications Manager 9.x  

 CMR

Cisco Webex Meetings 

Cisco Webex Meetings  2.8 MR1 

Remote Access

Cisco Webex Meetings  WBS33 

Cisco Adaptive Security Appliance

8.4(1) 

 Cisco Jabber Android 

Cisco AnyConnect Secure Mobility Client

 850

 Cisco Jabber Android  Cisco Jabber iPhone  iPad 

Cisco Expressway C Cisco Expressway E

X8.10.1  X 8.10.1 

Cisco Jabber DNS Cisco Jabber  DNS  



Cisco Jabber Windows 
Cisco Jabber Windows  · Microsoft Windows 78  10 · Microsoft Windows 78  10 · Microsoft Windows 78  10

Cisco Jabber 12.8  2



Cisco Jabber Mac 

Cisco Jabber Windows  Microsoft .NET Framework  Java 
Windows 10  Cisco Jabber Windows  Windows 10 
· CB · CBB · LTSB--  Windows 10  Microsoft https://technet.microsoft.com/ en-us/library/mt598226(v=vs.85).aspx
 Cisco Jabber  · %temp%\Cisco Systems\Cisco Jabber- · %LOCALAPPDATA%\Cisco\Unified - · %APPDATA%\Cisco\Unified - · %ProgramFiles%\Cisco Systems\Cisco Jabber-x86 Windows  · % ProgramFilesx86% \ Cisco Systems\Cisco Jabber  x64 Windows
Cisco Jabber Mac 
 Cisco Jabber Mac   · macOS Catalina 10.15  · macOS Mojave 10.14  · Apple Mac OS High Sierra 10.13 · Apple Mac OS Sierra 10.12
Cisco Jabber Android 
 "Play "

Cisco Jabber 12.8  3

 Cisco Jabber iPhone  iPad 

 Cisco Jabber Android  32  64  Android  64   64  Jabber 
 32  64  64  32   64 

  Cisco Jabber  Android 6.0 Marshmallow  ·  Cisco Jabber  · 

 Android 5.x  Jabber  Cisco Jabber 12.8  Android 5. x   Jabber  Android 6. x 
Cisco Jabber iPhone  iPad 


 Cisco  Cisco Jabber iPhone  iPad  Cisco Jabber iPhone  iPad 





  RAM
 

Cisco Jabber Windows 

Cisco Jabber Mac 

Microsoft Windows 7  Windows 82 2 GB RAM GB RAM

128 MB

1 GB

256 MB

300 MB

Cisco Jabber 12.8  4



CTI 



Cisco Jabber Windows 

Cisco Jabber Mac 

CPU   AMD Sempron3600+ 2  Apple  Intel Core

GHz

2 Duo 

 2  T7400 @ 2 16 GHz

· Mac Pro
· MacBook Pro Retina  

· MacBook

· MacBook Air

· iMac

· Mac Mini

I/O 

USB 2.0 USB  USB 2.0 USB 





CTI 

 Unified Communications Manager  (CTI)  1.  Cisco Unified  Unified CM  2.  CTI 

Cisco Jabber iPhone  iPad 

iOS 12.XiOS 13.X  iPadOS  Cisco Jabber iPhone  iPad  Apple  

Apple 



iPad



iPad Air

Air 1Air 2  Air 3

iPad Pro

9.7  10.5  12.9  1

iPad mini

iPad mini 2mini 3  mini 4

iPhone

5s66 Plus6s6s Plus77 Plus88 PlusX XsXs Max1111 Pro11 Pro MaxXR  SE

iPod touch



Cisco Jabber 12.8  5

 Cisco Jabber Android 

Apple  Apple Watch


 Apple Watch  Apple Watch 23  4  WatchOS 5

iPhone  iPad 





Apple

AirPod

Cisco Jabra

561, 562
BIZ 2400Easygo 65 UC  21 PRO 9470 450 Cisco 510 Supreme UC +

Jawbone

 Cisco  Jawbone ICON

Plantronics

Voyager EdgeVoyager Edge UCVoyager Voyager  UC

 Eriksson

MW-600

1  Cisco Jabber  3.72 

Cisco Jabber Android 

Android 

Android 

CPU



5.0 

1.5 GHz 

480p x 800p 

1.2-GHz  

 IM320p x 480p 



Cisco Jabber Android  OS  UC 
 1:  Android 

 BlackBerry
Fujitsu

 Priv
Arrows M357

 5.1
6.0.1


 Jabber Jabber 

Cisco Jabber 12.8  6



 Google

 Nexus 4 Nexus 5 Nexus 5X Nexus 6 Nexus 6P

Nexus 7 Nexus 9 Nexus 10 Pixel Pixel C Pixel XL Pixel 2

Pixel XL

Pixel 3

Pixel XL

Honeywell Dolphin

CT50 CT40 CT60

Cisco Jabber Android 

 5.1.1 5.0 6.0 5.0.2 6.0
5.0 5.0.2 5.0 7.0 6.0 7.0 8.0
8.0
8.0
8.0
5.0 7.1.1 7.1.1  8.1


 Android OS 6.x7.0 Google Nexus 6P Jabber   Android OS 7.1 
 Jabber     Jabber         
 Android OS 7.1.1  8.1  CT60

Cisco Jabber 12.8  7

 Cisco Jabber Android 

 HTC

2

 10 A9 E9 PLUS M7 M8 M9 One Max X9 Honor7 M2 Mate 7 Mate 8 Mate 9 Nova Mate 10 Mate 10 Pro P8 P9 P10 P10 Plus P20 P20 Pro Mate20 Mate20 Pro P30 P30 Pro

 6.0 6.0 5.0.2 5.0 5.0 5.0 5.0 6.0 5.0 5.0 5.0 6.0 6.0 7.0 8.0 8.0 5.0 6.0 7.0 7.0 8.0 8.0 8.0 8.0 9.0 9.0



Cisco Jabber 12.8  8


 LG
Motorola
Nokia OnePlus Panasonic

Cisco Jabber Android 

 G2 G3 G4 G5 G6 V10 V30 MC40
Moto G4 Moto G5 Moto G6 Moto X 1  Moto Z Droid 6.1 1 5 5T 6 6T Toughpad FZ-X1

 5.0 5.0 5.1 6.0 7.0 5.0 8.0 5.0
5.0 7.0 8.0 5.0 6.0 8.0 5.0 8.0 8.0 9.0 9.0 5.0


Cisco Jabber  MC40  Cisco Jabber  MC40  Webex 
 Jabber  Jabber  24 kHz  

Cisco Jabber 12.8  9

Cisco Jabber Android 

 Samsung

 

Smartisan M1L Sonim

M1L XP8



 5.0
6.0.1 7.1.1


·  Android  5.x  Samsung  Jabber  
 Android  5.x 
 Android  6.x   
· Jabber  Samsung Galaxy Tab Pro 8.4 T320UEU1AOC1 
·  Wi-Fi Jabber  Samsung Xcover 3 

Cisco Jabber 12.8  10


 Sony Xperia

Cisco Jabber Android 

 M2 XZ XZ1 XZ2 XZ3 Z1 Z2 Z2 Tablet Z3
Z3 Tablet Compact Z3+/Z4
Z4 TAB Z5 Premium  Z5 ZR/A

 5.0 7.0 8.0 8.0 9.0 5.0 5.0 5.0 5.0
5.0 5.0.2
5.0 5.0.2 5.0


 Android  5.0.2  Sony Xperia Z3 (Model SO-01G)  Jabber   Z3 +/Z4.   
 Android  6.0  Sony  Jabber 

Cisco Jabber 12.8  11

 Cisco Jabber Android 





 

Xiaomi

4C

5.1

 32 

MAX

5.1

Mi 4

5.0

Mi5

6.0

Mi 5s

7.0

Mi 6

7.0

Mi 8

8.0

Mi 9

9.0

Pocophone

8.0

Mi Note

5.0

32

Mi Note 2

7.0

Mi  2

5.1

Mi  2

8.0

Mi A1

8.0

Redmi 3

5.1

Redmi Note 3

5.1

Redmi Note 4

6.0.1

Redmi Note 5

8.0

Redmi Note 6 Pro

8.1

Zebra

TC70

5.0

TC70  DHCP   Wi-Fi 
 TC70  wifi   Jabber  

TC75X

6.0

TC51

6.0

2  EMUI 10  Jabber  >  

Cisco Jabber 12.8  12



Cisco Jabber Android 

 Samsung Knox  Jabber  Cisco Jabber Android  Samsung Knox 2.6 

Knox 

Samsung 

2.6

Note 4

Note 5

Note Edge

S5

S6

S6 Edge

S6 Edge Plus

S7

S7 Edge

Note 10.12014 

2.7.1

Galaxy Note5

3.1

Galaxy A52017

3.2

Galaxy On52016

3.3

Galaxy S10

Jabber  Samsung Dex Cisco Jabber Android  samsung S8S8 Plus  Note 8  Samsung Dex

 Android  Cisco Jabber 
 Android Cisco Jabber  Android  Cisco Unified Communications Manager
 Android  3.10 
 Cisco Unified Communications Manager  SIP   5061  Cisco CTL Cisco Unified Communications Manager  Cisco Unified Communications Manager  





HTC M7

Android  5.0 

HTC M8

Android  5.0 

HTC M9

Android OS 5.0 

Cisco Jabber 12.8  13

Cisco Jabber Android 
 HTC One Max Sony Xperia M2 Sony Xperia Z1 Sony Xperia ZR/A Sony Xperia Z2 Sony Xperia Z2  Sony Xperia Z3 Sony Xperia Z3 Tablet Compact  Mi4  Mi Note  Mi Pad Sonim XP7 Honeywell Dolphin CT50
  Cisco 561 Cisco 562 Plantronics Voyager Legend Plantronics Voyager Legend UC Plantronics Voyager edge UC Plantronics Voyager edge Plantronics PLT focus Plantronics BackBeat 903+
Jabra Motion
Cisco Jabber 12.8  14


 Android  5.0  Android OS 5.0  3.10.49  Sony  Android OS  5.0.2   3.10.49  
Android  5.0  Android  5.0  Android  5.0  Android  5.0  Android  5.0 

 Samsung Galaxy S4   Jabra Motion  3.72   3.72  Jabra Motion   Cisco Jabber 



Cisco Jabber Android 





Jabra Wave+

Jabra Biz 2400

Jabra Easygo

Jabra PRO 9470

Jabra Speak 510

Jabra Supreme UC

Jabra Stealth

Jabra Evolve 65 UC Stereo

 Cisco  Jawbone ICON  Samsung Galaxy S4 


·  Samsung Galaxy SIII 
·  Jabber   Android 5.0 
·  OS Android 6.0  Z4/LG G4/Devices  Jabber    Cisco Jabber 

 Android Wear Cisco Jabber  Android OS 5.0  Google  8.3  Android Wear Cisco Jabber  Android Wear 
· Fossil Gen 3 SmartWatch ·  · LG G Watch R · LG Watch Urbane · Moto 360 · Moto 360 2  · Samsung Gear live · Sony SmartWatch 3

Cisco Jabber 12.8  15

 
 Cisco Jabber  for Android Wear  Jabber APK   Google Play store  Android Wear 
 Chromebook  Chromebook  Chrome OS 53  Google Play  Cisco Jabber Android 
· HP Chromebook 13 G1  PC · Google Chromebook  · Google Chromebook Pixelbook · Samsung Chromebook Pro · Asus C302

 Wi-Fi  Cisco Jabber  ·  Wi-Fi  ·  IP  IP  · SSID SSID   ·  SSID SSID  Wi-Fi  ·  NATSTUN
 ·  ·  · 
 ·  "VoWLAN " · Cisco 7925G Unified  IP  · IEEE 802.11g 
Cisco Jabber 12.8  16







· SRNDCisco Unified Communications Manager

Cisco Jabber  IPv6 IPv6   IPv6Cisco VCS Expressway for Mobile and Remote Access  IPv6 NAT64/DNS64 Cisco Unified Communications Manager  Cisco Unified Communications Manager IM and Presence  IPv6   HTTPS
Jabber  IP_ModeIPv4IPv6IP_Mode  Jabber Cisco JabberWindows  For Windows  Mac  URL 
 Jabber  IP 
· jabber-config.xml IP 
·  IP 
·  IP 
· IPv4  IPv6  DNS 
· Cisco Unified Communications Manager  IPv4IPv6  SIP   SIP  Jabber IP 
·  IP 

 Cisco Unified Communications Manager IP   Jabber  IPv4  IPv6  DNS 
 OS OS  Jabber IP_Mode Jabber  RFC6555  IPv4  IPv6 





Jabber IP_Mode  Jabber 

 IPv4

 IPv4

 IPv4

IPv4 

 IPv6





IPv4 

 IPv4

 IPv6

 IPv4



 IPv6







Cisco Jabber 12.8  17

 

  IPv6

  IPv4

 IPv6

 IPv6

 IPv4



 IPv6





 IPv4



 IPv6





Jabber IP_Mode  Jabber 

 IPv4



 IPv6







 IPv4



 IPv6

IPv6 



IPv6 

 IPv4

IPv4 

 IPv6





IPv4 

 IPv4



 IPv6

IPv6 



IPv6 

 IPv4

IPv4 

 IPv6





IPv4 

 IPv4



 IPv6

IPv6 



IPv6 

 IPv4

IPv4 

 IPv6

IPv6 



IPv6 

 IPv6  Jabber  NAT64/DNS64  IPv4 Cisco Webex Messenger Remote Access  Cisco VCS ExpresswayCisco Webex   IPv6  Jabber   IPv6  12.0  IPv6 

Cisco Jabber 12.8  18





 · HTTPS  · Cisco Jabber  IPv4  Cisco Unified Communications Manager  Cisco Unified Communications Manager IM and Presence Service  IPv6 HTTPS  Cisco Jabber  IPv6  Cisco Unity Connection
· Cisco Webex Messenger  · Cisco Webex Messenger IPv6 
·  ·  Cisco Unified Communications Manager  IPv6  Jabber  11.6  ·  IPv4  IPv6  MTP   Cisco IOS  15.5  MTP Cisco 3945 Tc3900e-universalk9-mz.SPA.155-2.T2.bin ·  Cisco  Jabber IPv4  IPv6 Cisco Unified Communications Manager  IPv4  IPv6  MTP   IPv4  IPv6  IPv4  IPv6  · IPv6  Jabber  Jabber 
·  · - Cisco Unified Communications Manager IM and Presence Service  Cisco Unified Communications Manager IM and Presence Service  · 10.5.2 SU2 · 11.0.1 SU2 · 11.5
· - IPv4  IPv6   IPv4  IPv6 
·  ·  VCS IPv6 ·  IPv6 SIP  Cisco Unified Communications Manager Cisco VCS Expressway  Cisco Unified Communications Manager  Remote Access  

Cisco Jabber 12.8  19

  Android  IPv6 

 Android  IPv6 
Android  Android 5.0 
 ·  IPv4  Android  IPv4  ·  SLAAC Android  IPv4  IPv6  · NAT64  DNS64 IPv4  IPv6 
 · DHCPv6  · DHCPv6  Android 
· Android  · Android  IPv6 Android  



 



  







Cisco Jabber 12.8  20





 6970 6972 53 3804
8443 8191

  





HTTP TCP

 TFTP 

HTTPS TCP

 TFTP  Cisco Unified Communications Manager 11.0 

DNS

UDP



CAPF TCP

 IP  (LSC) Cisco Unified Communications Manager  (CAPF) 

HTTPS

 Cisco Unified Communications Manager  Cisco Unified Communications Manager IM and Presence Service

SOAP TCP

 (SOAP) Web  

 --  LDAP  LDAP 

389 LDAP TCP

LDAP TCP (UDP)  LDAP 

3268 LDAP TCP



636 LDAPS TCP

LDAPS TCP  LDAP 

3269 LDAPS TCP

LDAPS TCP 

 443 XMPP TCP
5222 XMPP TCP
37200 SOCKS5 TCP 

 Webex Messenger XMPP   XMPP 443  5222 
 Cisco Unified Communications Manager IM and Presence Service 
 

7336 HTTPS TCP

MFT 

Communication Manager 

Cisco Jabber 12.8  21

 



  





2748 CTI

TCP

 (CTI)

5060 SIP

TCP

 (SIP) 

5061

 TLS TCP  SIP

 TCP  SIP  SIP   SIP 

30000  39999

FECC

UDP

 (FECC)

5070  BFCP 6070

UDP

 (BFCP)



16384  32766

RTP/SRTP UDP

33434  33598

RTP/SRTP UDP

49152 RDP

TCP



65535

8000 RTP/SRTP TCP

 BFCP  Cisco Unified Communications Manager 
 Cisco Jabber  Jabber  
 IM  Cisco Jabber Windows 
 Jabber  



7080 HTTP TCP 7443 HTTPS TCP

 Cisco Unity Connection  
 Cisco Unity Connection  

443 HTTPS TCP Cisco Webex Meetings

 Cisco Unity Connection

Cisco Jabber 12.8  22






80 443 8443

  





HTTP TCP

 Cisco Webex Meetings 

HTTPS TCP

 Cisco Webex Meetings 

HTTPS TCP

Cisco Unified Communications Manager  Web  
·  Cisco Unified Communications Manager IP  (CCMCIP) 

·  (UDS)

 8001

TCP

 Cisco Jabber Windows   Mac Sennheiser 



  
·  Cisco Unified Communications ManagerCisco Unified Communications Manager IM and Presence ServiceTCP  UDP 
·  Cisco Unity Connection
·  Cisco Webex Meetings 
·  Cisco Meeting ServerCisco Meeting Server 2.6  2.7  
·  Cisco Webex
·  Expressway for Mobile and Remote Access Cisco Expressway IP 
·  Cisco Unified Communications Manager  IM and Presence 

Cisco Jabber 12.8  23

 


 
 

 G.711



Cisco Jabber Android  

Cisco Jabber iPhone  iPad 

Cisco

Cisco

Jabber Mac Jabber



Windows



A-









G.722

 /Mu 















G.722.1

24 kb/s  32







kb/s 

G.729

 G.729  





 G.729 





G.729a







 

 



Opus







H.264/AVC 















G.711

A-







 /Mu 









GSM 06.10







PCM 







Cisco Jabber 12.8  24





Cisco Jabber Android Cisco Jabber iPhone  iPad   



 Cisco Jabber Windows 





Citrix XenDesktop 7.9, 7.8, 7.6, 7.5, 7.1

Citrix XenApp

7.9 

7.8  7.6 

7.5 

6.5 

VMware Horizon View 7.0, 6.1, 6.0, 5.3

 VXMEJabber  VDI



  



 25% 
Cisco Unified Communications Manager 10. x  Cisco Unified Communications Manager Release  11.5 
 Expressway for Mobile and Remote Access Media Assure  Cisco Expressway 8.8.1  

Cisco Jabber 12.8  25

 
Jabber ·  ·  ·  ·  SDP  ·  ·  · / ·  FEC

 Jabber  iOS 10AP lane Cisco Unified Communications Manager  DSCP ios 9 ios 10 ios 11 Jabber  Cisco Unified Communications Manager  DSCP   Cisco Unified Communications Manager  DSCP  AP   Jabber  DSCP UP
· DSCP  "0x2e""" 6 · DSCP  "0x22""" 5 ·  AP  DSCP  Cisco Unified Communications
Manager  
·  AireOS 8.3  WLC · AP1600/2600 AP1700/2700 AP3500 AP3600 
+ 11ac WSMHyperlocation Module3602PAP3700  + WSM3702P OEAP600  OfficeExtend  AP700 AP700W AP1530  AP1550 AP1570  AP1040/1140/1260  · ios 11 ios 
Cisco Jabber 
 Cisco Jabber Windows  Cisco Jabber Mac 
Cisco Jabber 12.8  26



Cisco Jabber 

 RTP/  G.722.1 24/32 G.711 64 G.729a 8

/
54/62 80 38


  

Cisco Jabber 

 Cisco Jabber iphone  Cisco Jabber Android 



/ /

g.711

64

80

g.722.1

32

48

g.722.1

24

40

g.729a

8

24

Cisco Jabber 

 g.711  Cisco Jabber Windows  Cisco Jabber Mac  



Pixels

 g.711 /

w144p

256 x 144

156

w288p

512 x 288

320

 Cisco Jabber  

w448p

768 x 448

570

w576p

1024 x 576

890

720p

1280 x 720

1300

1080p

1920 x 1080 2500-4000

 RTP  + IP 

Cisco Jabber 12.8  27

 Cisco Jabber Android 

Cisco Jabber Android 

 HD VGA CIF

 1280 x 720 640 x 360 488x211

 1024 512 310

  ·  Cisco Unified Communications Manager  1024 kbps  ·  DSCP  RTP 

Cisco Jabber iPhone  iPad 

 20 fps 

 Pixels

 g.711 /

w144p 256 x 144

290

w288p 512 x 288

340

w360p 640 x 360

415

w720p 1280 x 720

1024



Cisco Jabber  8 fps  2­8 fps  

Pixels

2 fps 8 fps/ /

720 x 480 41

164

704 x 576 47

188

1024 x 768 80

320

1280 x 720 91

364

1280 x 800 100

400

Cisco Jabber 12.8  28





Pixels

2 fps 8 fps/ /

1920 x 1080 150-300

500-1000

 12.5  300 kb   450 /




"Cisco Unified Communications Manager""" 
 Cisco Jabber 







 



Cisco Jabber  Cisco Jabber  --

 

 



Cisco Jabber  Cisco Jabber  Cisco Jabber 

 





 Cisco Jabber 

 Cisco Jabber  



Cisco Unified Communications Manager 
  Cisco Unified Communications Manager 

Cisco Jabber 
Cisco Jabber Mac  

Cisco Jabber 12.8  29

 Cisco Jabber 





 + 

 VPN 125 kbps

 g.711g.729a   g.722.1

 VPN 384 kbps

  30 fps w288p (512 x 288)

384 kbps 1000 kbps
2000 kbps

  30 fps w288p (512 x 288)
  30 fps w576p (1024 x 576)
  30 fps w720p30 (1280 x 720)

Cisco Jabber Windows  





 +   +   +  +



 

 VPN 125 kbps
 VPN 384 kbps

 g.711  g.729a  g.722.1 







  30 fps   w288p (512 x 288)

 2+ fps 1280  30 fps 

x 800

w144p (256 x 144)

 2+ fps  +

1280 x 720

 384 kbps
1000 kbps

  30 fps   w288p (512 x 288)

 2+ fps 1280  30 fps 

x 800

w144p (256 x 144)

 2+ fps  + 1280 x 800

  30 fps 

 8 fps 1280 x  30 fps 

 w576p (1024 x 576) 800

w288p (512 x 288)

 8 fps  +

1280 x 800

2000 kbps

  30 fps   w720p30 (1280 x
720)

 8 fps 1280 x  30 fps 

800

w288p (1024 x

576)  8 fps +

1280 x 800

VPN 

Cisco Jabber 12.8  30



Cisco Jabber Android 

Cisco Jabber Android 

VPN 





 + 

 VPN 125  g.711  

kbps



g.729a  g.722.1 

256 kbps

 Tx-256 x 144 15 fps



Rx-256 x 144 30 fps

 VPN 384  15 fps Tx-640 x 360

kbps



30 fps Rx -- 640 x 360

  15 fps Tx-640 x 360

384 kbps



30 fps Rx -- 640 x 360

 Samsung Galaxy SII  Samsung Galaxy SIII 

Cisco Jabber iPhone  iPad 

 
VPN 





 + 

 VPN 125 kbps

 g.711   
g.729a  g.722.1 

290 kbps

 20 fps  256 x144

415 kbps

 20 fps  640 x 360

1024 kbps

 20 fps  1280 x 720


Cisco Jabber   IP 

Cisco Jabber 12.8  31

 H.264 
Cisco Jabber  Cisco Jabber 
H.264 
 H.264  12.8  H.264  VDI   10%   Jabber  H.264  H264HighProfileEnable 

Cisco Jabber  Cisco Unified Communications Manager Cisco Unified Communications Manager  Cisco Unified Communications Manager   (CMR)Cisco Jabber 
·  ·  ·  ·   ·  ·  ·  ·  (RTT)  ·  ·   Cisco Unified Communications Manager CMR    Cisco Unified Communications Manager CMR  Cisco Unified Communications Manager 
Cisco Jabber 12.8  32

2  

·   33  ·   37  ·   41  · Remote Access  42  ·   51 

 Cisco Jabber
·  UC --  UC  
·  IM --  IM ·  --  Cisco Unified Communications Manager
    IM 
 Cisco Unified Communications Manager IM and Presence Service
 Cisco Unified Communications Manager IM and Presence Service  ·  --  Cisco Unified Communications Manager IM and Presence Service   · IM --  Cisco Unified Communications Manager IM and Presence Service 
Cisco Jabber 12.8  33





·  --  Cisco Unified Communications Manager IM and Presence Service  
·  --  Cisco Unified Communications Manager  
·  --  Cisco Unified Communications Manager  ·  --  Cisco Unity Connection  ·  -- 
· Cisco Webex Meetings  --  · Cisco Webex Meetings  -- 
 Cisco Unified Communications Manager IM and Presence Service 
 1:  Cisco Unified Communications Manager IM and Presence Service


Cisco Jabber Windows   Cisco Jabber Mac   Cisco Jabber  Mac   CTI
Cisco Jabber 12.8  34





 (CTI) CTI   ID  (IVR)    CTI Cisco Unified Communications Manager "CTI" Cisco Unified Communications Manager API  CTI   Cisco 
· Cisco TAPI https://developer.cisco.com/site/jtapi/overview/ · Cisco JTAPI https://developer.cisco.com/site/jtapi/overview/

 ·  -- Cisco Jabber  ·  --  Cisco Unified Communications Manager   ·  --  Cisco Unity Connection  ·  --  Cisco Unity Connection  ·  --  · Cisco Webex Meetings --  · Cisco Webex Meetings -- 

 Cisco Jabber Android   Cisco Jabber iPhone  iPad   


Cisco Jabber 12.8  35

  2: 



  

 TFTP  SIP  CCMCIP  UDS  Cisco Unified Communications Manager 
 Cisco Unified Communications Manager  IP  CTI   CCMCIP  IP  Cisco Jabber Mac 
Cisco Unified Communications Manager   (PSTN)  (PBX)  Cisco Unified Communications Manager   Cisco Unified Communications Manager 9.1 (1) 

""
"" ·  --  Cisco Unified Communications Manager IM and Presence Service  ·  --  Cisco Unified Communications Manager IM and Presence Service  

Cisco Jabber 12.8  36




·  --  Cisco Unified Communications Manager  
·  --  Cisco Unified Communications Manager  ·  --  Cisco Unity Connection  ·  -- 
· Cisco Webex Meetings  --  · Cisco Webex Meetings  -- 
 Cisco Unified Communications Manager IM and Presence Service 
 3: ""


 Cisco Webex   Cisco Webex Messenger  Cisco Webex  
Cisco Jabber 12.8  37

 Cisco Webex Messenger 



 Cisco Webex   Cisco 
 Cisco Webex Messenger 
 Webex Messenger  ·  -- Cisco Webex Messenger  ·  -- Cisco Webex Messenger  ·  -- Cisco Webex Messenger  · --Cisco Webex Meetings 


Cisco Jabber 12.8  38



 Cisco Webex Messenger 

 Cisco Webex Messenger 
 Webex Messenger  ·  -- Cisco Webex Messenger  ·  -- Cisco Webex Messenger   ·  -- Cisco Webex Messenger  ·  --  Cisco Unified Communications Manager   ·  --  Cisco Unified Communications Manager  · --Cisco Webex Meetings  ·  --  Cisco Unity Connection 


 Cisco Webex 
 Cisco Webex   Jabber  Jabber  ·  -- Cisco Webex   ·  -- Cisco Webex   ·  -- Cisco Webex  
Cisco Jabber 12.8  39

Jabber 



·  --  Cisco UC Manager  ·  --  Cisco UC Manager  ·  -- Webex  ·  --  Cisco Unity Connection 
 Cisco Webex   Jabber 

Jabber 
  Webex Control Hub   Jabber  Jabber  1.  Jabber  Cisco UC Manager IM&P  Cisco Webex
Messenger 2.  Webex Control Hub  Jabber 
Jabber  3.  Jabber Jabber 
 Cisco Webex   4. Jabber "" Jabber
Cisco Jabber 12.8  40





5.  Cisco Webex   6.  Jabber "
"Jabber  Cisco Webex " " Jabber  Jabber  Cisco Webex  Jabber  Cisco Webex   7.  Jabber  Cisco Webex   Cisco UC Manager   IdP  Cisco Webex   UC Manager  SSO  SSO SSO  IdP  
Jabber   Cisco Webex   

 Cisco Jabber Windows  
·  Cisco Jabber  · Desk phone control ·  ·  Microsoft Outlook 20072010  2013 

 Cisco Jabber 
· C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF ·  --  ·  --  ·  -- 
· C:\Users\username\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF ·  --  ·  -- 

Cisco Jabber 12.8  41

 Jabber Softphone for VDI



  (VDI)  Cisco Jabber  Cisco Jabber 
  
·  · AppData\Local\Cisco · AppData\Local\JabberWerxCPP · AppData\Roaming\Cisco · AppData\Roaming\JabberWerxCPP
·  · Citrix  --  Citrix  Citrix   · VMware View Persona Management --  VMware View Persona Management  Windows   VMware Horizon View  Windows Active DirectoryPersona Management 
 Jabber Softphone for VDI
 Jabber Jabber Softphone for VDI  Jabber Softphone for VDI  Jabber   Jabber Softphone for VDI   Jabber Softphone for VDI  Cisco Jabber   UC   Jabber Softphone for VDI Cisco Jabber   Webex Messenger 
Remote Access
Remote Access  Cisco  Jabber  VPN 
Cisco Jabber 12.8  42



Expressway for Mobile and Remote Access

Expressway for Mobile and Remote Access
 Cisco Unified Communications Manager  Expressway for Mobile and Remote Access   (VPN)  Wi-Fi 
 4:  Expressway for Mobile and Remote Access 
 Expressway for Mobile and Remote Access 

 Expressway for Mobile and Remote Access  Jabber
 Cisco Jabber   Expressway for Mobile and Remote Access  
·  jabber-config.xml  VoiceServicesDomain  Cisco Jabber 
·  Cisco Jabber  CAPF 
 Expressway for Mobile and Remote Access   TFTP   CAPF  Cisco Unified Communications ManagerExpressway for Mobile and Remote Access  Cisco Jabber 
·  TFTP
·  TFTP Expressway for Mobile and Remote Access 



 Expressway for Mobile and Remote Access  Cisco Unified Communications Manager 
 2:  Expressway for Mobile and Remote Access 

 





Cisco Jabber 12.8  43


 UDS  LDAP  

        
  -- BFCP  IM   
Cisco Jabber 12.8  44



 X



X

X
*  Cisco Expressway-C  HTTP 
X
*   ID  

X

X
X
X
X
X
X
X  Cisco Unified Communications Manager IM and Presence Service 10.5(2)    X
X Cisco Jabber  BFCP 
x

X
* Cisco Unified Communications Manager 9.1(2) 









 (CTI) 

 X



X



X



X

Dial via Office --  X

X



X



X



X



X
*  Cisco Jabber Android  
Jabber for Android  Cisco Unified Communications Manager Release 10.5.(2) 10000-1  Expressway for Mobile and Remote Access 



X 
· Cisco Expressway  X8.9.1 

· Cisco Unified Communications Manager  11.5 SU(2)  

 
Cisco Webex Meetings  

X
*  Cisco Expressway-C  HTTP 

X

X

X

Cisco Jabber 12.8  45






Cisco Webex  

 X



 

X
*  Cisco Expressway-C  HTTP 

X
 Cisco Jabber Mac 

  HTML  Enhanced911 

X
X
*
  Jabber   HTML  E911NotificationURL   Cisco Jabber  



 ICE 

X



X

X

CAPF 

X



X

 (AES) 256  TLS1.2

X *  Cisco Jabber Android  
 Wi-Fi 





X



X





X

Cisco Jabber 12.8  46





  IM and Presence        SSO Jabber  O-Auth 

 X X X
X
X

 X


 Expressway for Mobile and Remote Access  
· LDAP  --  LDAP   UDS   UDS  LDAP   LDAPCisco  LDAP  Cisco Unified Communications Manager   UDS
·  --   Cisco Expressway-C  Cisco Expressway-C   HTTP  Cisco Expressway 
·  --  Expressway for Mobile and Remote Access  ID  · sAMAccountName@domain
· UserPrincipleName (UPN)@domain
· EmailAddress@domain
· employeeNumber@domain
· telephoneNumber@domain
·  XMPP  -- Expressway for Mobile and Remote Access  XMPP   Expressway for Mobile and Remote Access  Cisco Jabber  Cisco Unified Communications Manager IM and Presence  XMPP 

Cisco Jabber 12.8  47





  Expressway for Mobile and Remote Access   
·  Cisco Webex 
·  Cisco Unified Communication IM and Presence Service 10.5(2)  
·  Cisco Unified Communications Manager IM and Presence Service 10.0(1)  
·  Cisco Unified Communications Manager IM and Presence  Expressway for Mobile and Remote Access 
  Expressway for Mobile and Remote Access  
· Cisco Unified Communications Manager -- Expressway for Mobile and Remote Access  Cisco Unified Communications Manager  9.1.2 
·  (CTI)--  (CTI) 
· --  ·  Cisco IP 
·  Cisco IP  
·  --   Cisco Jabber  Wi-Fi   Expressway for Mobile and Remote Access 
·  --     Expressway for Mobile and Remote Access  
· --  Cisco Unified Communications Manager  Cisco Unified Communications Manager  Cisco Expressway-E  Unified Communications  Cisco Expressway-E  Cisco Jabber 

Cisco Jabber 12.8  48





  Expressway for Mobile and Remote Access 
  Cisco Expressway-C   Cisco Expressway-C  HTTP   Cisco Expressway 
 Cisco Jabber Mac  --  Expressway for Mobile and Remote Access   Cisco Jabber Windows  --  Expressway for Mobile and Remote Access  
  Cisco Expressway-C  Cisco Expressway-C  HTTP   Cisco Expressway 
  Expressway for Mobile and Remote Access  
·  CAPF  --  (CAPF)  Cisco Jabber  Cisco Unified Communications Manager  CAPF   VPN 
·  --  Expressway for Mobile and Remote Access  ·  Cisco Expressway-C  Expressway for Mobile and Remote Access  Cisco Unified Communications Manager  ·  Cisco Jabber  Cisco Expressway-C   Cisco Unified Communications Manager  ·  Cisco Jabber  Expressway-C   Cisco Unified Communication Manager  ·  Cisco Jabber  Expressway for Mobileand Remote access   CAPF Cisco Jabber   Cisco Unified Communications Manager  ·  Expressway-C  Expressway-E  ICE   Jabber  Cisco Expressway 

Cisco Jabber 12.8  49

Cisco AnyConnect 




 Cisco Jabber Windows  --  Expressway for Mobile and Remote Access  HTTPS  


  Expressway for Mobile and Remote Access  
Expressway for Mobile and Remote Access    
Cisco AnyConnect 
Cisco AnyConnect /Wi-Fi  
Cisco AnyConnect  · Cisco  -- Remote Access
· Cisco AnyConnect  --  Cisco 
 Cisco AnyConnect  Cisco  (ASA)  Cisco AnyConnect  Cisco Jabber Android  Cisco Jabber iPhone  iPad  VPN  VPN  VPN   Android OS 4.4.x  Samsung  Samsung AnyConnect 4.0.01128   5.0  Android OS Cisco AnyConnect  4.0.01287 Cisco AnyConnect  Cisco 5500  ASA  IPsec (IKEv2)  SSL VPN  Cisco AnyConnect  ASA  ASA   SSL VPN  ASA  IP  DNS  ASA   SSL ASA   ASA  IPsec (IKEv2)  SSL   Cisco  Cisco AnyConnect "" 
 Cisco ASA  Cisco AnyConnect 

Cisco Jabber 12.8  50






 (SAML)  (SSO) SAML SSO  
 Cisco Jabber  SAML SSO  1.  Cisco Jabber  (IdP) 

2. Cisco Jabber  Cisco Webex Messenger Cisco Unified Communications Manager  Cisco Unity Connection
3.  IdP  4. IdP 
·  ·  Windows  (IWA)  Kerberos Windows ·  Windows ·  HTTP  HTTP 
5. IdP  cookie IdP  SAML  
6. 

 Kerberos 

 Cisco Jabber   cookie   IdP  Jabber  Wi-Fi   IdP   Jabber   cookie   Kerberos  PIN 

Cisco Jabber 12.8  51






SAML 2.0  SAML 2.0  Cisco Unified Communications Manager  Cisco Jabber   (SSO)SAML 2.0  SAML 1.1  SAML 2.0  IdP  SAML 2.0  SSO
 IdP  (SAML) 
· Ping Federate 6.10.0.4 · Microsoft Active Directory Federation Services (ADFS) 2.0 · Open Access Manager (OpenAM) 10.1
  cookie  OpenAM 
 IdP  cookie  Kerberos 
Cookie  cookie  cookie  cookie cookie   Internet Explorer  cookie   cookie  IdP  Open Access Manager  IdP cookie Cookie  SSO  Cisco Jabber iPhone  iPad  cookie  iOS keychain  cookie  iOS keychain  cookie cookie  iOS keychain 
·  Cisco Jabber · Cisco Jabber  ·  iOS  · Cisco Jabber 
 iOS  Cisco Jabber iPhone  iPad Cisco Jabber  
  cookie IdP  

Cisco Jabber 12.8  52



 Remote Access

 Cisco Jabber Windows  Cisco Jabber Mac  Cisco Jabber iPhone  iPad  Cisco Jabber Android 

 Internet Explorer Safari Safari Chrome  Internet Explorer

  Cisco Jabber Android  SSO  cookie
 Remote Access
 Expressway Mobile and Remote Access  
·  (SSO)  Cisco Expressway 8.5  Cisco Unified Communications Manager  10.5.2  SSO
·  Expressway for Mobile and Remote Access  SSO ·  URL URL 


Cisco Jabber 12.8  53

 Remote Access



Cisco Jabber 12.8  54

3  

· Jabber ID  55  · IM   56  ·  Jabber ID   57  · SIP URI  57  · LDAP  ID  57  ·  ID   57  ·   57  ·   58  ·   61 
Jabber ID
Cisco Jabber  Jabber ID   ID  Jabber ID Adam McKenzie  ID  amckenzie example.com Jabber ID  amckenzie@example.com Cisco Jabber  ID 
· A  Z · a  z ·  (0-9) ·  (.) ·  (-) ·  (_) ·  (~) ·  (#)
Cisco Jabber 12.8  55

IM 



 Jabber ID "" ""
IM 
Cisco Jabber 10.6  example-us.com  example-uk.com Cisco Jabber  Cisco Unified Communications Manager IM and Presence 10. x  IM IM   Cisco Jabber  Jabber ID 
· Cisco Unified Communications IM and Presence  10. x  
·  WindowsMacIOS  Android  10.6 
 Cisco Jabber · Cisco Jabber 10.6 WindowsMacIOS  Android Android  IP  DX  ·  IM Cisco Jabber WindowsMac IOS  Android Android  IP  DX  10.6 
 IM  · UserID@[] ·  URI
UserID@[] " ID" LDAP  IM   Anita Perez  aperez" ID" sAMAccountName LDAP  aperez@example.com
 URI  URI  msrtcsip-primaryuseraddress msrtcsip-primaryuseraddress LDAP   ID   Anita Perez  aperez"" Anita.Perez@domain.com  Anita.Perez@domain.com

Cisco Jabber 12.8  56



 Jabber ID 

 Jabber ID 
 [userid]@[domain.com]  Jabber ID Jabber ID  domain.com  
·  Cisco Jabber Windows  SERVICES_DOMAIN 
·  Cisco Jabber Mac Cisco Jabber Android  Cisco Jabber iPhone  iPad   URL  ServicesDomain 


SIP URI

SIP URI SIP URI IMAddress  UPN SIP URI  Cisco Unified Communications Manager " URI" 
·  · msRTCSIP-primaryuseraddress
 SIP URI 

LDAP  ID
 Cisco Unified Communications Manager  ID  ID  sAMAccountName

 ID 
Cisco Jabber  ID  ID
 SipUri  ID  msRTCSIP-PrimaryUserAddress  ID  UriPrefix Cisco Jabber  


Cisco Jabber  Web  Cisco Jabber 

Cisco Jabber 12.8  57






Cisco Unified Communications Manager LDAP 
 Cisco Unified Communications Manager  LDAP   Cisco Unified Communications Manager Cisco Unified Communications Manager 
Cisco Webex Messenger 
 Cisco Webex  Cisco Webex Messenger   Cisco Webex Messenger 

 (IdP)   IdP Cisco Jabber
 Cisco Jabber iPhone  iPad 
Cisco Jabber  IdP   Safari  
· Cisco Unified Communications Manager 11.5IM and Presence Service 11.5Cisco Unity Connection 11.5 
· Expressway for Mobile and Remote Access server 8.9  · SSO  ·  CA  Cisco Unified Communications ManagerIM and Presence
ServiceCisco Unity Connection  IdP  iOS  OS   Cisco Jabber  CA  ·  Cisco Unified Communications Manager  SSO  Safari  Cisco Jabber  SSO  ·  Expressway for Mobile and Remote Access server  SSO  Safari https://www.cisco.com/c/en/us/support/unified-communications/ expressway-series/products-installation-guides-list.html Cisco Expressway 

Cisco Jabber 12.8  58



 Cisco Jabber Android 

 EMM  iOS  Cisco   -- Cisco  EMM  iOS 
 Cisco Jabber Android 
Cisco Jabber Webex Messenger 
 · Android  5.0  ·  · Jabber Remote Access (MRA)  MRA  · Jabber  Android 7.0  Android OS  CA  Android 7.0  

 Cisco  EMM  Android 


 Cisco Unity Connection Cisco Unity Connection  Cisco Unified Communications Manager  Cisco Unity Connection  Cisco Jabber 

OAuth

 Cisco Jabber  OAuth  OAuth  OAuth Jabber 
 Cisco Unified Communication Manager 12.5  SIP OAuth  Jabber  SIP  Jabber  TLS  SIP  Jabber   (sRTP) SIP OAuth  CAPF  SIP 

·  OAuth 
· Cisco Unified Communication ManagerCisco Unified Communication ManagerInstant Messaging and Presence  Cisco Unity Connection  11.5(SU3)  12.0
· Cisco Expressway for Mobile and Remote Access  X8.10 

Cisco Jabber 12.8  59

OAuth


·  SIP OAuthCisco Unified Communication Manager 12.5 Cisco Expressway for Mobile and Remote Access  X12.5 
 OAuth  ·  IdP Cisco Unified Communication Manager   ·  SSO  OAuth SSO  SSO  IdP IdP 
 OAuth · Cisco Unified Communications Manager · Cisco Expressway · Cisco Unity Connection
 OAuth OAuth ·  Cisco Unified Communications Manager  Cisco Unity Connection    >   ·  Cisco Expressway OAuth  >  > 
 OAuth Jabber   Jabber Jabber  Jabber  Jabber   Cisco Unified Communication Manager  OAuth 1.  Cisco Unified Communications Manager  >  >  > SSO  2.  O-Auth  3.  O-Auth  4. 
 Cisco Expressway  OAuth 1.  >  >  > MRA  2.  O-Auth ""
 Cisco Unity  OAuth 1.  AuthZ  2. "" 3. 

Cisco Jabber 12.8  60





 Jabber  
·  Expressway for Mobile and Remote Access  OAuth  
· Jabber 
Jabber  ·  ·  · 
 ·  Jabber  Expressway-E  · Expressway-E ·  Jabber Expressway-E  IP  
  Jabber  IP  HTTP  Expressway-E    >  >  >     1.  >  >  >  2.  HTTP  3.  5  1010  Jabber  4.  5. 

 Cisco Jabber  IM and Presence Service   IM and Presence Service 
· Cisco Unified Communications Manager IM and Presence Service

Cisco Jabber 12.8  61





· Cisco Webex
 IM and Presence Service  1.  IM 
 2. IM and Presence Service  3.  4. 

  

Cisco Jabber 12.8  62

4  

·   63  ·   67  ·  1  69  ·  2  81  ·  3  82  ·   82  ·   85  ·   85 

Cisco Jabber  ·  · 
 URL 
 URL  
 

Cisco Webex  
Cisco Jabber  HTTPS  Cisco Webex   Jabber 
Cisco Jabber 12.8  63

Cisco Webex Messenger 



Cisco Webex Messenger 
Cisco Jabber  HTTP  Cisco Webex Messenger  CAS URLCisco Jabber  Cisco Webex Messenger   Cisco Webex 

Cisco 
 Cisco Unified Communications Manager  (ILS) ILS 

Expressway for Mobile and Remote Access 
Expressway for Mobile and Remote Access 
 SRV  _collab-edge SRV  Expressway for Mobile and Remote Access 
 _collab-edge SRV  Cisco Expressway-E  Cisco Expressway-E  _cisco-uds SRV  Cisco Unified Communication Manager 


 
 3:  Cisco Jabber Windows 

 



 DNS SRV 

 UC  

 9.1.2   _cisco-uds

· Cisco Unified Communications

.<domain>  DNS SRV 

Manager

· Cisco Unified Communications Manager IM and Presence Service

 · =CUP · CUP_ADDRESS = <presence_server_address>

Cisco Jabber 12.8  64





 

 IM  9 



Cisco Unified

Communications

Manager IM and

Presence Service



 DNS SRV 

 _cisco-uds .<domain>  DNS SRV 


· =CUP · CUP_ADDRESS =

<presence_server_address>

  9 
Cisco Unified Communications Manager

 _cisco-uds .<domain>  DNS SRV 


·  = CUCM · TFTP=<CUCM_address> · CCMCIP=<CUCM_address> · PRODUCT_MODE=Phone_Mode

 

Cisco Unified Communications Manager  9.x  --  Cisco Extension Mobility  Cisco Unified Communications Manager  Cisco Extension Mobility  Cisco Extension Mobility  Cisco Unified Communications Manager  

 Cisco Jabber  9.6  _cuplogin DNS SRV  _cisco-uds   IM 

 SERVICES_DOMAIN   DNS 
 4:  Cisco Jabber Mac 







 UC  9 



· Cisco Unified Communications Manager

 _cisco-uds .<domain>  DNS SRV 

· Cisco Unified Communications Manager IM and Presence Service

Cisco Jabber 12.8  65





 5: Cisco Jabber Android   Cisco Jabber iPhone  iPad  

  UC





 9 
· Cisco Unified Communications Manager

 _cisco-uds.<domain>  _cuplogin.<domain>  DNS SRV 

· Cisco Unified Communications Manager IM and Presence Service

 IM 

 9  Cisco

 _cisco-uds.<domain>

Unified Communications Manager  _cuplogin.<domain> 

IM and Presence Service

DNS SRV 

 9  Cisco

 _cisco-uds .<domain>

Unified Communications Manager  DNS SRV 

 Cisco Unified Communications Manager  9  _cuplogin DNS SRV  _cisco-uds  IM 

 6: 





Cisco Webex Messenger  https://loginp.webexconnect.com/cas/FederatedSSO?org=<domain>  HTTPS 

Cisco Webex   atlas-a.wbx2.com  HTTPS 

 7: 





 (SSO) Cisco Webex 



 SSO_ORG_DOMAIN 

 SSO  Cisco Webex 




Cisco Jabber 12.8  66





 · Cisco Unified Communications Manager IM and Presence --  UC  IM  · Cisco Unified Communications Manager --  · Cisco Webex Messenger  --  · Cisco Webex 

 SRV  1. 
 DHCP  (DNS)   2. 
·  --  Cisco Jabber · URL  -- URL  Cisco
Jabber ·  --  URL  Cisco Jabber
Android  Android for Work  Cisco Jabber iPhone  iPad  Apple   (EMM)  Cisco Jabber URL   EMM 
 URL  · ServicesDomain -- Cisco Jabber  · VoiceServicesDomain -- Cisco Jabber  DNS SRV   Cisco Jabber  ServicesDomain · ServiceDiscoveryExcludedServices --   · WEBEX · CUCM

  

Cisco Jabber 12.8  67





ciscojabber://provision?ServicesDomain=<domain_for_service_discover> &VoiceServicesDomain=<domain_for_voice_services> &ServiceDiscoveryExcludedServices=<services_to_exclude_from_service_discover>
 · ciscojabber://provision?servicesdomain=example.com · ciscojabber://provision?servicesdomain=example.com
&VoiceServicesDomain=VoiceServices.example.com
· ciscojabber://provision?servicesdomain=example.com
&ServiceDiscoveryExcludedServices=WEBEX,CUCM

  
3.  DHCP  DNS  4.  Cisco Webex Messenger  (CAS) URL  HTTP 
 Cisco Webex  5.  SRV 
· _cisco-uds · _collab-edge

  DNS 
  DNS 
 SRV 
_cisco_uds._tcp.DOMAIN SRV service location: priority = 0 weight = 0 port = 8443 svr hostname=192.168.0.26

Cisco Jabber 12.8  68



 1

 1
 Cisco Jabber   DNS  (SRV) 


 5: 

Cisco Jabber 12.8  69

 Cisco Webex Messenger  HTTP 



 1.  Expressway for Mobile and Remote Access
 DNS  (SRV) 
2.   Expressway for Mobile and Remote Access  
3.  HTTPS Cisco Webex  Jabber   Webex Control Hub 
4.  CAS URL  Cisco Webex Messenger  HTTP   Cisco Webex   Expressway for Mobile and Remote Access  Cisco Webex Messenger   Expressway for Mobile and Remote Access  Cisco Unified Communications Manager "" 
5.  DNS  (SRV)  · 
·  Expressway for Mobileand Remote Access 
 Cisco Webex Messenger  HTTP 
 SRV Cisco Jabber  HTTP  Cisco Webex Messenger  CAS URLCisco Webex Messenger  HTTP 
https://loginp.webexconnect.com/cas/FederatedSSO?org=
 example.com 
https://loginp.webexconnect.com/cas/FederatedSSO?org=example.com
 XML  Cisco Webex   Cisco Webex  Cisco Webex   Cisco Webex Messenger  Cisco Webex  UC   Cisco Webex    HTTP  CAS URL  Cisco Jabber ""

Cisco Jabber 12.8  70






 SRV   SRV 
· _cisco-uds · _collab-edge
 · _cisco-uds --  Cisco Unified Communications Manager · _collab-edge --  Expressway for Mobile and Remote Access   ·  SRV  -- 


 6: 

Cisco Jabber 12.8  71





 
· Cisco Webex --  · Cisco Webex Messenger  --  · Cisco Unified Communications Manager--
 1. 
1.  Cisco Webex   2.  Cisco Webex  3. 
2.  CAS URL  Cisco Webex  1.  Cisco Webex Messenger  2.  Cisco Webex Messenger  3.  4. 
3.  _cisco-uds SRV   Cisco Unified Communications Manager  1.   Cisco Unified Communications Manager  Cisco Unified Communications Manager  (ILS) ILS 
  Cisco Unified Communications Manager  ILS
2.   UC   IM and presence "" · Cisco Unified Communications Manager--Cisco Unified Presence  Cisco Unified Communications Manager IM and Presence Service  · Webex (IM and Presence)Cisco Webex Messenger -- 

Cisco Jabber 12.8  72



 Expressway for Mobile and Remote Access 

  SRV  HTTP HTTP  Cisco Webex Messenger  HTTP  Cisco Webex Messenger CAS  Webex " " Webex 
·  --  IM and Presence  Cisco Unified Communications Manager
3.  
 Expressway for Mobile and Remote Access 
 _collab-edge SRV  Expressway for Mobile and Remote Access   Expressway for Mobile and Remote Access  

Cisco Jabber 12.8  73

Cisco UDS SRV   7:  Expressway for Mobile and Remote Access 



 _collab-edge SRV  Cisco Expressway-E  Cisco Expressway-E 
 Cisco Expressway-C  SRV  Cisco Expressway-E   SRV  _cisco-uds SRV  Cisco Unified Communications Manager  
Cisco UDS SRV 
 Cisco Unified Communications Manager  9  _cisco-uds SRV   _cisco-uds SRV 
Cisco Jabber 12.8  74

  8: UDS SRV 

Cisco UDS SRV 

1.  SRV  2.  _cisco-uds SRV  3. 

  Cisco Unified Communications Manager  (ILS) ILS   ILS (EMCC)  Cisco Unified Communications Manager  4.   UC   5. 
Cisco Jabber 12.8  75

Collaboration Edge SRV 



 _cisco-uds SRV 

_cisco-uds._tcp.example.com

SRV service location:

priority

=6

weight

= 30

port

= 8443

svr hostname = cucm3.example.com

_cisco-uds._tcp.example.com

SRV service location:

priority

=2

weight

= 20

port

= 8443

svr hostname = cucm2.example.com

_cisco-uds._tcp.example.com

SRV service location:

priority

=1

weight

=5

port

= 8443

svr hostname = cucm1.example.com

Collaboration Edge SRV 
Cisco Jabber  Expressway for Mobile and Remote Access  _collab-edge SRV   _collab-edge SRV 
 9: Collaboration Edge 

1.  SRV 
Cisco Jabber 12.8  76



DNS 

2.  _collab-edge SRV  _cuplogin  _cisco-uds SRV   Cisco Jabber  Cisco Expressway-E 
3.  SRV  Expressway  SRV  _cisco-uds SRV 
4.  SRV  Expressway  Cisco Unified Communications Manager 
5.  Cisco Unified Communications Manager  Expressway 6.  Cisco Unified Communications Manager  Expressway

DNS 
 DNS
Cisco Jabber  ·  ·  ·  Expressway for Mobile and Remote Access 

 Android OS  DNS  Android OS 4.4.2  5.0  Android 
 Cisco Jabber DNS  ·  · 
 DHCP  DNS   Cisco Jabber  DHCP 
 

Cisco Jabber 12.8  77





 ·  username@example.com  ·  URL · Cisco Jabber Android  9.6  · Cisco Jabber Mac  9.6  · Cisco Jabber iPhone  iPad  9.6.1 
·  · Cisco Jabber Windows  9.6 
 ·  · 
 (CAS)  Cisco Webex  DNS   ServicesDomain  Cisco Webex  VoiceServicesDomain  DNS 
·  VoiceServicesDomain  jabber-config.xml  
·  VoiceServicesDomain  URL · Cisco Jabber Android  9.6  · Cisco Jabber Mac  9.6  · Cisco Jabber iPhone  iPad  9.6.1 
·  Voice_Services_Domain   · Cisco Jabber Windows  9.6 
Cisco Jabber 

 DNS  (SRV)  DNS  DNS  ·  · 

Cisco Jabber 12.8  78






 10: 



 Internet example.com 
·  example.local ·  exampledomain.com
 ·  ·  DNS  ·  ·  
 SRV   SRV     ·  · ""
   DNS 
Cisco Jabber 12.8  79





 

 Internet  example.com   example.com 

 11: 

 DNS  DNS  DNS   
·  ·  · 
 
 12: 

 DNS 
Cisco Jabber 12.8  80



 2

 
 2
URL 

Cisco Jabber Windows 
Cisco Jabber Windows  MSI  ·  --   ·  MSI --  MSI   ·  --    ·  -- 
Cisco Jabber Windows   Cisco Jabber         Cisco Unified Communications Manager  9. x  
Cisco Jabber MaciPhoneiPad  Android 
 URL  Cisco Jabber Mac  
Cisco Jabber 12.8  81

URL 



URL 

 Cisco Jabber URL  
 URL 


 Cisco Jabber Android  Cisco Jabber iPhone  iPad  (EMM)  Cisco Jabber EMM  EMM 
 Jabber  EMM  
 EMM Cisco Jabber Cisco Jabber   Cisco Jabber 

 3





   Cisco Jabber   LDAP  UDS  Cisco Jabber 
Cisco Unified Communications Manager IM and Presence Service  9.0   Cisco Unified Communications Manager IM and Presence Service   Cisco Unified Communications Manager  IM and Presence 
    Cisco Unified Communications Manager  

Cisco Jabber 12.8  82





 
   Cisco Unified Communications Manager IM and Presence Service  Cisco Jabber  
·  · 

 Cisco Unified Communications Manager IM and Presence Service  
 13: 

1.  XMPPCONNECTED 
Cisco Jabber 12.8  83





2.  SOAPCONNECT_SESSION_P  SOAPCONNECTED  SOAPCONNECT_SESSION_S  ·  SOAPCONNECT_SESSION_P  SOAPCONNECT_SESSION_S  ·  SOAPCONNECT_P  SOAPCONNECT_S 
·  SOAPCONNECT_P  SOAPCONNECT_S   IM&P 
3.  SOAPCONNECT_SESSION_PSOAPCONNECT_SESSION_SSOAPCONNECT_P  SOAPCONNECT_S  XMPP  
4.  SOAPCONNECTED  XMPPCONNECT_P  XMPPCONNECTED  XMPPCONNECT_S  ·  XMPPCONNECT_P  XMPPCONNECT_S   IM&P 
5.  XMPPCONNECTED  IM&P 

  120  "SIP ""SIP "  Cisco Unified Communications Manager   Cisco Unified Communications Manager   Cisco Unified Communications Manager  >   DNS SRV   Cisco Unified Communications Manager 

 

 Cisco Unified Communications Manager   (UDS)  UDS Jabber  UDS   UDS 

Cisco Jabber 12.8  84






 























 

 

 


 CSF  Cisco   CSF  TFTP_FILE_NAME  
COP  14122  TCT  BOT 

Cisco Jabber 12.8  85





Cisco Jabber 12.8  86

5  

·   87  ·   88  ·   88  · Cisco    89  · LDAP   96  · Jabber ID   97  ·   97  ·   98  ·   98  ·   98  ·   98  · Cisco Unified Communication Manager UDS Remote Access  99  ·   99  ·   99 

 Cisco Jabber   Cisco Jabber  / 

  Jabber  LDAPv3  
Cisco Jabber 12.8  87





 Cisco Jabber  · Active Directory Domain ServicesWindows Server 2012 R2 · Active Directory Domain ServicesWindows Server 2008 R2 · Cisco Unified Communications Manager (UDS)Cisco Jabber  Cisco Unified Communications Manager 10.5  UDS · OpenLDAP · Active Directory  (AD LDS)  Active Directory  (ADAM)

Cisco Jabber  ·  --   ·  --  URI  JabberID


  Active Directory  Cisco Jabber Cisco Jabber  
 Cisco Jabber  · Active Directory  · Cisco Unified Communications Manager User Data Service · OpenLDAP · Active Directory Lightweight  · Active Directory 
 ·  ·  · 

Cisco Jabber 12.8  88



Cisco  

· 
Cisco  
 · Lightweight  (LDAP)--  LDAP   · Cisco  (CDI)-- 
· Cisco Unified Communications Manager  (UDS) --   Expressway Mobile and Remote Access 

Cisco  LDAP 
CDI  LDAP   CDI 
· Cisco Jabber  Active Directory  · Cisco Jabber 
 -- 
 (GC)  LDAP   LDAP Jabber  DNS  GC  GC  GC Jabber  DNS   LDAP  LDAP 

Cisco Jabber 12.8  89

 -- 



 GC  1.  DNS  GC  SRV  2.  SRV  GC  3.  GC
 Jabber  DNS SRV  GC Jabber  GC  1. Jabber  DNSFORESTNAME  GC  2.  DNSFORESTNAME Jabber  GC 
·  Windows Jabber  Windows DsGetDcName API  DnsForestName ·  Windows Jabber  jabber-config.xml  LdapDNSForestDomain
Jabber  GC  DNS SRV  GC  ·  Windows Jabber  Windows DsGetSiteName API  SiteName  ·  SiteName Jabber  DNS SRV  _gc._tcp.SiteName._sites.GCDomain  GC  ·  SiteName  _gc._tcp.SiteName._sites.GCDomain  SRV  Jabber  DNS SRV  _gc._tcp.GCDomain GC  ·  Windows Jabber  DNS SRV  _gc._tcp.GCDomain GC  
Cisco Jabber 12.8  90



LDAP 

 LDAP   Jabber  GC  LDAP  1. Jabber  USERDNSDOMAIN  LDAP  2.  USERDNSDOMAIN Jabber  jabber-config.xml  LdapUserDomain  3.  LdapUserDomain Jabber  LDAP 
Jabber  LDAP  DNS SRV  LDAP  ·  Windows Jabber  Windows DsGetSiteName API  SiteName  ·  SiteName Jabber  DNS SRV  _ldap._tcp.SiteName.sites.LdapDomain  LDAP  ·  SiteName  _ldap._tcp.SiteName.sites.LdapDomain  SRV  Jabber  DNS SRV  _ldap._tcp.LdapDomain LDAP 
·  Windows Jabber  DNS SRV  _ldap._tcp.LdapDomain LDAP  
 Jabber  LDAP  LDAP  SupportedSaslMechanisms 
LDAP 
LDAP  1.  PrimaryServerName  Jabber  LDAP  2.  jabber-config.xml  LdapSupportedMechanisms 
supportedSaslMechanisms   LDAP  · GSSAPI -- Kerberos v5 · EXTERNAL -- SASL external ·PLAIN--  LDAP  
<LdapSupportedMechanisms>GSSAPI EXTERNAL PLAIN</LdapSupportedMechanisms>
3.  LdapUserDomain  Jabber  LDAP  
CUCMUsername@LdapUserDomain

Cisco Jabber 12.8  91

LDAP 



LDAP 
Cisco  (CDI)  (BDI)  (EDI) CDI  



Cisco Jabber 
 1 11.8  Jabber
 LDAP   LDAP 
 2 EDI  11.8
 EDI  Jabber  EDI   EDI  CDI 
 3 BDI  11.8
 BDI  BDI  CDI  BDIPrimaryServerName PrimaryServerNameBDIEnableTLS  UseSSL 
 4 EDI/BDI  11.8
 EDI  BDI BDI  Jabber  LDAP   EDI 

 BDI  EDI  CDI  Jabber 11.8 

BDI 

EDI 

CDI 

-

DirectoryServerType

DirectoryServerType

-

ConnectionType

-

BDILDAPServerType

-

-

BDIPresenceDomain

PresenceDomain

PresenceDomain

BDIPrimaryServerName

PrimaryServerName

PrimaryServerName

-

SecondaryServerName

SecondaryServerName

BDIServerPort1

ServerPort1

ServerPort1

-

ServerPort2

ServerPort2

-

UseWindowCredentials

-

BDIUseJabberCredentials

-

-

BDIConnectionUsername

ConnectionUsername

ConnectionUsername

Cisco Jabber 12.8  92





BDI 

EDI 

CDI 

BDIConnectionPassword

ConnectionPassword

ConnectionPassword

BDIEnableTLS

UseSSL

UseSSL

-

UseSecureConnection

-

BDIUseANR

UseANR

UseANR

BDIBaseFilter

BaseFilter

BaseFilter

BDIGroupBaseFilter

GroupBaseFilter

GroupBaseFilter

BDIUseANR

-

-

BDIPredictiveSearchFilter

PredictiveSearchFilter

PredictiveSearchFilter

-

DisableSecondaryNumberLookups DisableSecondaryNumberLookups

-

SearchTimeout

SearchTimeout

-

UseWildcards

UseWildcards

-

MinimumCharacterQuery

MinimumCharacterQuery

BDISearchBase1

SearchBase1, SearchBase2, SearchBase3, SearchBase4, SearchBase5

SearchBase1, SearchBase2, SearchBase3, SearchBase4, SearchBase5

BDIGroupSearchBase1

GroupSearchBase1, GroupSearchBase2, GroupSearchBase3, GroupSearchBase4, GroupSearchBase5

GroupSearchBase1, GroupSearchBase2, GroupSearchBase3, GroupSearchBase4, GroupSearchBase5

BDIUseSipUriToResolveConta UseSipUriToResolveContacts cts

UseSipUriToResolveContacts

BDIUriPrefix

UriPrefix

UriPrefix

BDISipUri

SipUri

SipUri

BDIPhotoUriSubstitutionEnab led PhotoUriSubstitutionEnabled

PhotoUriSubstitutionEnabled

BDIPhotoUriSubstitutionToken PhotoUriSubstitutionToken

PhotoUriSubstitutionToken

BDIPhotoUriWithToken

PhotoUriWithToken

PhotoUriWithToken

BDIPhotoSource

PhotoSource

PhotoSource

LDAP_UseCredentialsFrom

LDAP_UseCredentialsFrom

LDAP_UseCredentialsFrom

LDAPUserDomain

LDAPUserDomain

LDAPUserDomain

-

-

LdapSupportedMechanisms

Cisco Jabber 12.8  93

Cisco Unified Communications Manager User Data Service



BDI  BDICommonName BDIDisplayName BDIFirstname BDILastname BDIEmailAddress BDISipUri BDIPhotoSource BDIBusinessPhone BDIMobilePhone BDIHomePhone BDIOtherPhone BDIDirectoryUri BDITitle BDICompanyName BDIUserAccountName BDIDomainName BDICountry BDILocation BDINickname BDIPostalCode BDICity BDIState BDIStreetAddress

EDI  CommonName DisplayName Firstname Lastname EmailAddress SipUri PhotoSource BusinessPhone MobilePhone HomePhone OtherPhone DirectoryUri  CompanyName UserAccountName DomainName /   PostalCode /  StreetAddress

CDI  CommonName DisplayName Firstname Lastname EmailAddress SipUri PhotoSource BusinessPhone MobilePhone HomePhone OtherPhone DirectoryUri  CompanyName UserAccountName DomainName /   PostalCode /  StreetAddress

Cisco Unified Communications Manager User Data Service
 (UDS)  Cisco Unified Communications Manager  REST  UDS 

Cisco Jabber 12.8  94





·  DirectoryServerType  UDS   UDS 
·  Expressway for Remote and Mobile Access  UDS 
 Cisco Unified Communications Manager Cisco Jabber   UDS 


 Cisco Unified Communications Manager    40,000 20,000 20,000   Cisco Unified Communications Manager 
· cucm-cluster-na · cucm-cluster-eu
 40,000  cucm-cluster-na  20,000  cucm-cluster-eu  20,000  Cisco Jabber  cucm-cluster-na   Cisco Jabber  cucm-cluster-eu  
Cisco Jabber 12.8  95

 UDS 



 UDS 
 UDS  LDAP  Cisco Unified Communications Manager 11.5 (1)  Jabber  LDAP 
LDAP 
Cisco Jabber   Cisco Jabber   LDAP 
· sAMAccountName · displayName · sn ·  · proxyAddresses · mail · department · givenName · telephoneNumber · otherTelephone · mobile ·  · msRTCSIP-PrimaryUserAddress
LDAP 
 Jabber  LDAP  LDAP  Jabber  ·  jabber-config.xml   Jabber  Kerberos  (SASL External)   ·  LdapSupportedMechanisms  PLAIN  

Cisco Jabber 12.8  96



Jabber ID 

·  jabber-config.xml  LDAP_UseCredentialsFrom  Cisco Unified Communications Manager  Jabber 
·  jabber-config.xml  Cisco Jabber   Jabber 

  Cisco Unified Communications Manager 12.0  Jabber  Jabber  
Jabber ID 
 ID  LDAP  sAMAccountName  ID  sAMAccountName Cisco Unified Communications Manager IM and Presence Service  IM   CDI  UserAccountName<UserAccountName>attribute-name</UserAccountName>  sAMAccountName 
 Jabber Id
Cisco Jabber  Jabber ID  ·  --   OU  ·  --  ·  --  ANR 
Cisco Jabber 

Cisco Jabber 

Cisco Jabber 12.8  97





· Microsoft Outlook  Cisco Jabber Windows  ·  IBM Notes  Cisco Jabber Windows  11.1 ·  Cisco Jabber Mac Cisco Jabber Android  Cisco Jabber iPhone
 iPad 

 Cisco Jabber 

Cisco Jabber  Jabber  Jabber  Jabber   24 

Jabber Jabber  Jabber  Jabber  1. Jabber ID (JID) --  JIDJabber Jabber ""
"" 2.  -- ""Jabber Jabber 
 3.  -- Jabber 
 Jabber 

 Cisco Unified Communications Manager  

Cisco Jabber 12.8  98



Cisco Unified Communication Manager UDS Remote Access

    9  7 
  ID   10  4089023139  23139
Cisco Unified Communication Manager UDS Remote Access
Cisco Unified Communication Manager UDS  Cisco Jabber  Expressway for Mobile and Remote Access  LDAP LDAP   Cisco Unified Communications Manager   UDS

Cisco Webex 
 Cisco Webex Messenger   Cisco Webex Messenger  Cisco Webex Messenger 

 Cisco Jabber  

 Cisco Jabber  · JPG

Cisco Jabber 12.8  99





· PNG · BMP

  GIF  Cisco Jabber GIF  PNG


  128 x 128  1:1 128  x 128  Microsoft Outlook 

 Cisco Jabber 







128 x 128 

 · 

64 x 64 

· 

 ·  ·  ·  · 

32 x 32 


Cisco Jabber 
·  --  128  x 128    64  x 64  Cisco Jabber   128  x 128 

Cisco Jabber 12.8  100





  128  x 128 
·  -- Cisco Jabber  1:1 
·  --  30% 70%
 100  200 Cisco Jabber   100  1:1  30   70 
·  --  50%
 200  100 Cisco Jabber   100  1:1  50   50 

Cisco Jabber 12.8  101





Cisco Jabber 12.8  102

6  





·   103  ·   107  ·   107  · PIE ASLR   108  ·   108  ·   109  ·  LDAP  109  ·  UDS   110  ·   110  ·   114 


 Cisco Unified Communications Manager IM and Presence 10.5(2)    Cisco Unified Communications Manager  IM and Presence Service   Cisco Unified Communications Manager IM and Presence 

Cisco Jabber  (TLS)  (XMPP) Cisco Jabber 

Cisco Jabber 12.8  103

















  TLS v1.2  XMPP X.509  AES 256 

  X.509  (PKI)  Cisco Jabber  TLS 
· Cisco Unified Communications Manager IM and Presence · Cisco Unified Communications Manager

 TLS  
 Cisco Unified Communications Manager IM and Presence Service  PKI 





Cisco Unified Communications Manager IM and Presence Service  9.0.1 

2048 

XMPP 
Cisco Unified Communications Manager IM and Presence Service  AES  256   Cisco Jabber 
 Cisco Unified Communications Manager IM and Presence Service  XMPP 
· Cisco Unified Communications Manager IM and Presence Service -- IM and Presence 


 Cisco Unified Communications Manager IM and Presence Service   

· Cisco Unified Communications Manager IM and Presence Service-- IM and Presence Service  
 AES RSA  https://www.cisco.com/c/en/us/about/security-center/next-generation-cryptography.html   (Next Generation Encryption)

Cisco Jabber 12.8  104







 X.509  https://www.ietf.org/rfc/rfc2459.txt   X.509  CRL 











 TLS  XMPP

X.509  AES 128 

 TLS  XMPP

X.509  AES 256 

  Cisco Webex Messenger  X.509  (PKI)  Cisco Jabber   TLS   TLS  
XMPP  Cisco Webex Messenger  AES  128  Cisco Jabber  Cisco Webex Messenger   256  AES 
 Cisco Webex Messenger  Cisco Webex Messenger  SAE-16  ISO-27001    256  Cisco Webex Messenger   AES RSA  https://www.cisco.com/c/en/us/about/security-center/next-generation-cryptography.html   (Next Generation Encryption)  X.509  https://www.ietf.org/rfc/rfc2459.txt   X.509  CRL 
  Cisco Webex Messenger   Cisco Webex   ·  IM  AES --  AES 256  

Cisco Jabber 12.8  105





·  IM  -- 





  AES 

 

AES 

 IM  AES  = false   IM  = true

Cisco Jabber  Cisco Jabber 





Cisco Jabber    Cisco Jabber 

 IM  AES  = true   IM  = true

Cisco Jabber  Cisco Jabber   
Cisco Jabber  Cisco Jabber   

 IM  AES  = true   IM  = false

Cisco Jabber  Cisco Jabber    Cisco Jabber    
 Cisco Jabber  

 Cisco Jabber Cisco Jabber  

 Cisco Webex  Cisco Webex 





 Cisco Jabber 

Cisco Jabber 12.8  106





 Cisco Jabber 


  Disable_IM_History  true IM    Cisco Jabber Mac  Cisco Jabber Mac   Mac  Spotlight   Cisco Jabber  
· Windows%USERPROFILE%\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History\uri.db
· Mac~/Library/Application Support/Cisco/Unified Communications/Jabber/CSF/History/uri.db


 SIP    Cisco Unified Communications Manager  

 SIP oAuth  Jabber   SIP oAuth  CAPF  SIP oAuth
 Cisco Unified Communications Manager  SIP  RTP   CAPF   CAPF 

Cisco Jabber 12.8  107

PIE ASLR 



·  Jabber  ·  · 

PIE ASLR 
Cisco Jabber AndroidiPhone  iPad  (PIE ASLR)


 (FIPS) 140  
FIPS   FIPS 140.2 
FIPS  FIPS   FIPS   FIPS 

 Cisco Jabber Windows  FIPS Cisco Jabber Windows  FIPS 
·  -- Windows  FIPS 
· Cisco Jabber  --  FIPS_MODE Cisco Jabber  FIPS  FIPS  Windows API  FIPS 

 8:  FIPS  Cisco Jabber Windows 

 FIPS  FIPS  FIPS  FIPS  FIPS  FIPS 

 FIPS  FIPS   FIPS  FIPS  

Cisco Jabber  FIPS  --  FIPS  --  FIPS  --  FIPS  --  FIPS  --  FIPS  -- 

Cisco Jabber 12.8  108





  SSL Jabber  HTTPS  https://164.62.224.15/vmrest/versionFIPS  TLS  TLS 1.2
 Cisco Jabber  FIPS  Cisco Jabber  FIPS (EMM)  FIPS_MODE   TRUE



·  FIPS   (CTL)  ITL  
· FIPS  TLS 1.2
·  Cisco Jabber 


 Common Criteria  IT   Common Criteria  Cisco Jabber  Common Criteria  Jabber
·  Windows  Jabber CC_MODE  TRUE ·  iJabber for Android  Jabber for iPhone and iPad (EMM) 
CC_MODE  TRUE · RSA  2048  RSA  Cisco Jabber 12.5
 Cisco Jabber 
 Jabber  Common Criteria Cisco Jabber 12.5   Cisco Jabber 
 LDAP
 LDAP  LDAP over SSL/TLS LDAPS  SSL/TLS  LDAP  SSL  LDAP   636  3269

Cisco Jabber 12.8  109

 UDS 



 UDS 
 Cisco Unified Communications Manager  Cisco Jabber  UDS   UDS 


 Cisco Jabber   Cisco Jabber  Cisco Jabber  Cisco Jabber  keychain  Cisco Jabber  keychain  Cisco Jabber Cisco Jabber   Cisco Jabber   (CSR) (FQDN)  CSR  CSR   FQDN IP 
  (CA) 
· CA -- CA  CA  CA  CA  keychain   Android 7.0  CA 
·  -- 
 
·  ·  ·  CA  CA  CA
Cisco Jabber 12.8  110





· 



 Cisco Jabber 





Cisco Unified Communications Manager IM and Presence Service

HTTP (Tomcat) XMPP

Cisco Unified Communications Manager

HTTP (Tomcat)  CallManager   SIP 

Cisco Unity Connection

HTTP (Tomcat)

Cisco Webex Meetings 

HTTP (Tomcat)

Cisco VCS Expressway Cisco Expressway-E

 HTTPXMPP  SIP  

 ·  (SAML)  (SSO)  (IdP)  X.509  ·  Cisco Unified Communications Manager IM and Presence Service  (SU) ·  ·  Tomcat  HTTP   ·  Cisco Unified Communications Manager  SIP   (CAPF) 

 (CA)  (CSR)  CA   CSR
·  Base64  · OU  @&! · 
 CSR CA  CSR 

Cisco Jabber 12.8  111







 CSR  CSR  CA   CA   FQDN  --  CA  (FQDN)   Cisco Unified Communications Manager IM and Presence Service  HTTP  XMPP  CSR  CA
Cisco Jabber  Cisco Unified Communications Manager   (CA) Cisco Jabber  
·  · 
 CDP  AIA  HTTP URL  CA 
·  CRL  (CDP)  (CRL)  HTTP URL ·  (AIA)  (OCSP)  HTTP URL


CA  ·  · 

  CA  (FQDN)  IP 
 
· XMPP  · SubjectAltName\OtherName\xmppAddr · SubjectAltName\OtherName\srvName · SubjectAltName\dnsNames ·  CN

Cisco Jabber 12.8  112



 SAN 

· HTTP  · SubjectAltName\dnsNames ·  CN

 " CN" (*)  *.cisco.com
  IP  FQDN    FQDN   FQDN TechNotes ""
 SAN 
 SAN tomcat  XMPP   SAN Cisco Unified Communications Manager 

Cisco Webex Messenger  Cisco Webex Meetings  · CAS · WAPI
 Cisco Webex  (CA) Cisco Jabber  
Cisco Jabber  Cisco Webex Messenger  XMPP  
· VeriSign Class 3 Public Primary Certification Authority - G5 --  
· VeriSign Class 3 Secure Server CA - G3 --  Webex Messenger  
· AddTrust External CA Root · GoDaddy Class 2 Certification Authority Root Certificate

Cisco Jabber 12.8  113





 Cisco Jabber Windows  https://www.identrust.co.uk/certificates/ trustid/install-nes36.html  Cisco Jabber Mac  https://support.apple.com

Cisco Jabber Remote Access (MRA)   (SNI) Cisco Jabber  SNI  ExpresswayExpressway   Cisco Jabber  Cisco Hosted Collaboration Solution  11.5  Expressway  Jabber 

Cisco Jabber 12.8  114

7  

·   115 

 Cisco Jabber    Jabber   STARTUP_AUTHENTICATION_REQUIRED   STARTUP_AUTHENTICATION_REQUIRED  CachePasswordMobile Cisco Jabber  --  Jabber   1  5  7  9    ConfigRefetchInterval  7  8  Cisco Jabber 
  Jabber 11.9  Jabber  Jabber --  Jabber  IM&P   Jabber   Jabber  -- Jabber  
· Windows --  
·  -- Jabber ""  Jabber
Cisco Jabber 12.8  115





 RemoteAccess Meetings_Enabled DirectoryServerType DirectoryUri UseSipUriToResolveContacts SipUri UriPrefix DirectoryUriPrefix SwapDisplayNameOrder PresenceDomain Support_SSL_Encoding Support_No_Encoding IM_Logging_Enabled IGS_CUP_ENABLESECURE DISALLOW_FILE_TRANSFER_ON_MOBILE Persistent_Chat_Enabled Persistent_Chat_Mobile_Enabled
Disable_MultiDevice_Message Location_Enabled/Location_Matching_Mode IP_MODE Telephony_Enabled Voicemail_Enabled EnableLoadAddressBook ShowRecentsTab IM_Enabled Disallow-jaibreak-device EnableChats

                         Jabber Windows    Jabber Windows

                           

Cisco Jabber 12.8  116

8  

·   117 

 · Cisco Webex share · BFCP  ·  IM  · 
Cisco Webex 
 Cisco Jabber "BFCP"" IM" Cisco Webex   Cisco Webex 
· .. · "" 
...... · "BFCP"" IM"......  > 

BFCP 
 Cisco Jabber  Cisco Jabber  BFCP 
Cisco Jabber 12.8  117

 IM 



 (BFCP)  Cisco Unified Communications Manager Cisco Unified Communications Manager  BFCP ...... >  BFCP    BFCP 
  Jabber Windows  BFCP  BFCP   IM 
 IM 
 Cisco Jabber Windows   IM  RDP EnableP2PDesktopShare  IM  PreferP2PDesktopShare  Jabber  IM   IM  ...  >  RDP  3389 IM Jabber  49152­65535  SharePortRangeStart  SharePortRangeSize 

 Cisco Jabber   Cisco Webex Meetings  Cisco Webex Meetings 

Cisco Jabber 12.8  118

9  

·   119  ·   120 

 Cisco Jabber  
· Cisco Jabber  · Cisco Jabber 
· Microsoft Office Communications Server · Microsoft Lync · IBM Sametime · XMPP  Google Talk
 Expressway for Mobile and Remote Access  XMPP   Expressway for Mobile and Remote Access  Cisco Jabber   Cisco Unified Communications Manager IM and Presence   XMPP 
· AOL Instant Messenger  Cisco Unified Communications Manager IM and Presence Service  Cisco Jabber  
Cisco Jabber 12.8  119

 

 Cisco Unified Communications Manager IM and Presence Service Microsoft Office Communications ServerMicrosoft Live Communications Server    Cisco Unified Communications Manager IM and Presence Service Cisco Jabber  
· Cisco Unified Communications Manager IM and Presence ServiceCisco Unified Communications Manager  IM and Presence Service 
Cisco Jabber 12.8  120


Jabber 
·   123 
Cisco Jabber 12.8  121

Jabber 

Jabber 

Cisco Jabber 12.8  122

A  



Cisco Jabber (LCID)  (LangID)



Cisco Jabber Windows 

Cisco Jabber Mac 

 Cisco

LCID/LangID

Jabber Android 

Cisco Jabber

iPhone  iPad 

 --  X 

X

1025

 --  X

X



1026

 -- X

X



1027

--  X

X

X

2052



--  X

X

X

1028



 --  X

X

X

1050



 --  X

X



1029

 --  X

X

X

1030

 --  X

X

X

1043

 -- 

X

X

X

1033

 --  X

X

1035

 -- 

X

X

X

1036

Cisco Jabber 12.8  123



Jabber 



Cisco Jabber Windows 

 -- 

X

 --  X

 --  X 

 --  X 

 --  X 

 -- 

X

 -- 

X

 --  X

 --  X

 --  X

 --  X 

 --  X 

 --  X



X

 --  X 

 -- X 

 --  X 

 --  X

 --  X

Cisco Jabber Mac 

 Cisco

LCID/LangID

Jabber Android 

Cisco Jabber

iPhone  iPad 

X

X

1031

X

1032

1037

X

X

1038

X

X

1040

X

X

1041

X

X

1042

X

2068

X

1045

X

X

1046

X

2070

X

X

1048

X

X

1049

X

1050

X

X

1051

X

1060

X

X

3082

X

X

5149

X

1054

Cisco Jabber 12.8  124

Jabber 



 

Cisco Jabber Windows 
X

Cisco Jabber Mac 

 Cisco

LCID/LangID

Jabber Android 

Cisco Jabber

iPhone  iPad 

X

X

1055

Cisco Jabber 12.8  125



Jabber 

Cisco Jabber 12.8  126


DITA Open Toolkit XEP 4.9 build 20070312; modified using iText 2.1.7 by 1T3XT