SIMOLIO Wireless Headphones

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Support Email: support@simolio.com (for NA/AU), support_uk@simolio.com (for UK)

Important Safety Instructions

1. Please read this instruction manual carefully and completely before using the products. Keep this manual easily accessible at all times.
2. Always keep the product dry, and do not expose them to extreme temperatures.
3. The headphone receiver must keep the minimum volume before being turned on to avoid hearing damage. Do not listen at high volume levels for long periods.
4. Keep devices away from liquid. Before cleaning the product and its accessories, disconnect the transmitter from the power adapter, and use only a slightly damp cloth to clean the devices.
5. Use only the supplied power adapter.
6. Use the products with care and set them up on a stable surface of a clean, dust-free environment.
7. The unit may get hot during use. Ensure the unit has adequate ventilation.
8. Please put the product far away from microwave oven, mobile phones, WiFi router etc. to avoid unnecessary electronic wave interference.
9. Please switch off the transmitter and receiver after use, and pull out the power adapter from the wall socket when not using for a long time.
10. Only qualified person can provide services! Do not attempt to open the unit!

Pacemaker Safety: ❗ CAUTION! Before using this product with a pacemaker or other medical device, consult your physician or the manufacturer of your pacemaker or other medical device.

Overview

Would you like to watch television with crystal-clear sound that won't disturb others in your family? Do you want to avoid hearing damage that could be caused by wearing normal wireless headphones for a long time? SIMOLIO SM-828D1 / SM-828D2 wireless TV hearing assistance and protecting earphone is just made for you.

Apply with the latest 2.4GHz Digital Automatic Frequency-Hopping Spread Spectrum (FHSS) technology, it gives you crystal-clear sound with the freedom of a wireless connection - up to 100 feet without obstacles. You can customize your listening at a most comfortable volume level, via balance and tone controls. Our voice highlighting and noise cancelling technology dynamically reduce TV background sounds and make TV dialogues stand out. At last you can easily understand the TV dialogues at a healthy volume without worrying about your hearing being damaged.

The SIMOLIO SM-828D1 / SM-828D2 is especially helpful for hearing-impaired people. It overcomes the weakness of regular hearing aids, which amplify both speech and environmental background at the same time. Normal wireless headphones for TV watching don't help either, they also amplify everything together. What's more, over time you'll keep turning the volume up and up, and that can make your hearing worse and worse. Our hearing protecting earphone solves these problems.

It's compatible with both digital and analog audio output ports and suitable for almost all TVs and the set-top boxes on the market.

The magnetic charging stand allows you to place and charge the earphones conveniently.

Features

• Wireless TV Hearing Assistance and Hearing Protecting Function: Soften the background sound, make the TV conversation stand out, help the hearing impaired people to understand the TV clearly, solve the problem that regular hearing aid cannot do. The unique voice highlighting tech and customized tone adjustment allow people to enjoy TV programs in safe sounds, protecting people's hearing from the progressive hearing damage caused by watching TV with normal headphones for a long time.
• By-pass: The unique "by-pass" feature allows you to use this wireless TV earphone and Sound bar/audio system at the same time.
• Long Distance Transmission: Supported with the latest technology, you can have wireless freedom and crystal clear voice within a range of up to 100 feet.
• Voice Highlighting Tech: Reduce background sound in TV to highlight the dialogues, so that words hard to hear can easily stand out, making television dialogues to be understood easily.
• Noise Cancelling Tech: Reduce the ambient noise to help the users to focus on listening to the dialogues in TV.
• Automatic Signal Control: Our special circuit design can adjust the sudden volume change and make the output volume stable. It will avoid strong signal hurting the users' hearing.
• BALANCE Control: The balance control allows for right/left volume adjustment. Adjust the balance so that you hear equally well with both ears.
• TONE Control: It is specially designed for people who have different sound frequency sensitiveness. They can select TONE (Treble/Normal/Bass) to find the optimum parameters, and hear the target audio source clearly.
• MONO/STEREO Optional: You can switch to STEREO for enjoying Hi-Fi sound quality music or select MONO for enjoying more clear TV dialogues.
• Multiple Charging Solutions:
  • Place the earphone on the magnetic charging stand for charging.
  • Use the included USB charging cable to connect the earphone to a compatible USB charger for charging. You can use most mobile phone chargers on the market.
  • There is a spare battery always ready in the battery charging compartment on the transmitter for replacement.
• Earphone Designed with Auto Power Off Function for Power Saving: When no signal is received for 10 minutes, the earphone will be powered off automatically.
• One Transmitter Can Support Multiple Receivers: Additional SIMOLIO 2.4GHz wireless receivers can be added to the SM-828D1 / SM-828D2 system, allowing multiple listeners to enjoy the same audio source.
• Good Compatibility: Compatible with any brand of TV/Cable TV box/Set-top box/ DVD/ other audio device that has a Digital Optical, RCA or 3.5mm AUDIO OUT port(s).
• A Variety of Ear Tips Fit All Ears: Silicone ear tips are replaceable, washable and very durable. In addition, we also provide some additional memory foam ear tips for replacement, which can reduce the irritation and fatigue of the earphones. However, if you use memory foam ear tips, we strongly recommend that you replace the ear tips every 30 to 60 days to ensure comfort and cleanliness.

Product Diagram

Transmitter Components: Features a power input port (DC 5V), Optical IN, AUX IN, Optical OUT, and AUX OUT ports. It includes a STEREO/MONO/OFF switch, volume controls ([Volume + / -]), and a TONE control with settings for TREBLE, NORMAL, and BASS. LED indicators show wireless receiving status (Green) and charging status (Red). It also has a spare battery compartment and a USB charging socket.

Earphone Components: Features volume controls ([Volume + / -]), a balance control ([L] [R] BAL), and an [On/Off] switch. It has LED indicators for wireless receiving (Green) and charging (Red).

Charging Components: Includes magnetic charging slots for the earphone.

Package Contents

• Earphone
• Transmitter
• Optical Fiber Cable
• Ø3.5mm Audio Cable
• Ø3.5mm-RCA Audio Cable
• USB Charging Cable
• Power Adapter (US or UK)
• Ear Tips (Silicone x1 pair, Memory Foam x2 pairs)
• User Manual
• Quick Guide
• A Spare Li-ion battery for earphone (included)
• (For SM-828D2: 2 earphones)

LED Indicators

Transmitter LED Indicators

Earphone LED Indicators

How to Use

1. Check Your TV/Audio Source Output Options before the Set up

The SM-828D1 / SM-828D2 is compatible with OPTICAL output, RCA (labeled "AUDIO OUT"), and AUX 3.5mm output.

Connection Options:

• Digital Optical: OPTICAL AUDIO OUT port on TV/Audio Device to OPTICAL IN on Transmitter. (Natively supported)
• RCA: AUDIO OUT (Red/White) ports on TV/Audio Device to AUDIO IN on Transmitter. (Natively supported)
• AUX/3.5mm: 3.5mm AUDIO OUT port on TV/Audio Device to AUX IN on Transmitter. (Natively supported)
• 6.35mm Phone Jack: Requires a 6.35mm to 3.5mm adapter (purchase separately).
• Digital Coaxial: Requires a digital to analog converter (purchase separately).

Note: Three different audio cables are included: digital optical, RCA, and 3.5mm. Only one is needed for installation. If your audio source has an optical out port, connect to it preferentially.

2. Turn on the Transmitter and Earphone

2.1 Power the Transmitter:

Plug the supplied AC adapter into a standard electrical outlet and connect the other end to the "DC 5V" port on the back of the transmitter.

2.2 Turn on the Transmitter:

Slide the STEREO/MONO/OFF switch to the "MONO" or "STEREO" position.

2.3 Turn on the Earphone:

Slide the ON/OFF switch to the "ON" position. Note: Please charge the earphone for 3 hours before first use.

3. Connect the Transmitter to Your TV/Audio Source

Set the volume of the audio source to a level sufficient for normal hearing. For example, set TV box VOL to 30% and TV VOL to 40%. To watch TV quietly, mute your TV or select a speaker option other than "TV Speaker" in the TV Sound Output settings. These settings may vary by TV model.

3.1 Digital Optical Connection:

Connect the Optical Audio Cable from the TV's "Digital Audio Out (Optical)" port to the transmitter's "OPTICAL IN" port. Ensure protective caps are removed from the cable ends.

Note: If you cannot access the back of your TV, you can connect to a set-top box or DVD player.

Interference Warning: Place the transmitter base at least 4 feet away from routers, smart WiFi devices, or TV sticks to avoid interference.

TV Audio Format and Speaker Setting: If no sound is heard, ensure the TV Audio Format is set to "PCM" or "Dolby/DTS" is OFF. Also, ensure your TV speaker is set to "External Speakers". Some TVs may have separate settings for regular TV and internet TV; check "Expert Settings" for "Audio Format" or "Digital Output Audio Format" and select PCM.

3.2 RCA Analog Connection:

Connect the red and white ends of the RCA Audio Cable to the "AUDIO OUT" ports (red and white) on the back of the TV. Connect the single end of the cable to the "AUDIO IN" port on the back of the transmitter.

Note: Ensure you use the correct "AUDIO OUT" ports. If your TV only supports single sound out, it may mute internal speakers when an external device is connected. Some TVs allow simultaneous output; check your TV's settings.

Volume Setting: Your TV's analog audio settings might be "Variable" or "Fixed". Set to "Fixed" for independent volume control via the SIMOLIO headphones. Contact your TV manufacturer for assistance if needed.

3.3 3.5mm/AUX Analog Connection:

Connect one end of the 3.5mm audio cable to the "Audio Out" port (often a headphone port) on the back of the TV. Connect the other end to the "AUDIO IN" port on the back of the transmitter. This may mute your TV's internal speakers.

Interference Warning: Place the transmitter base at least 4 feet away from routers, smart WiFi devices, or TV sticks to avoid interference.

TV Audio Out / TV Speaker Setting: Ensure your TV speaker is set to "Headset". Test the TV's audio output by plugging wired headphones into the TV's 3.5mm audio out port.

Volume Setting: Your TV's audio settings may be set to "Variable" or "Fixed". Set to "Fixed" for independent volume control.

3.4 Other Connections in Special Cases:

1) Digital Coaxial Audio Out Port Only: If your TV/Audio Source only has a digital coaxial audio out port, you will need a Digital to Analog Converter (DAC). Connect the coaxial cable from the TV to the DAC's "COAXIAL IN", and then use the DAC's "RCA OUT" or "H/P" port with the appropriate cable (RCA or 3.5mm) to connect to the transmitter's "AUDIO IN". Test the audio output from the DAC using wired headphones.

2) Optical Audio Out Port Occupied (By-pass): If the optical audio out port is used by a soundbar, you can use the by-pass feature. If using an optical cable to connect the transmitter to the TV, also use an optical cable to connect the transmitter's "OPTICAL OUT" to the sound system's "OPTICAL IN". If using an AUX/RCA cable, use a corresponding AUX/RCA cable to connect to the sound system.

3) AV Receiver with 6.35mm PHONE Jack: SIMOLIO is not compatible with standard RCA (L/R) ports on AV Receivers. Use the 6.35mm "PHONE OUT" port on the AV Receiver with a 6.35mm to 3.5mm adapter to connect to the transmitter's "AUDIO IN" port.

Note: When listening only through the wireless TV earphone, turn off your sound system.

4. Use Two Sets of SIMOLIO Wireless Headphones Simultaneously in the Same House

Place the two sets of SIMOLIO SM-828D1 / SM-828D2 at least 10 meters apart. To pair, bring the earphone close to the transmitter and turn both on, ensuring their green LED indicators face each other for about 5 seconds. Note: One transmitter supports multiple earphones; only one transmitter needs to be connected.

5. Charge the Earphone

Method 1 (Magnetic Charging Stand): Turn off the earphone and place it on the magnetic charging stand. The LED indicator on the stand will be solid red while charging and turn green when charging is complete.

Method 2 (USB Charging): Plug the earphone into a USB wall charger (DC 5V/0.5-2A) using the included USB cable. The earphone's LED will turn red while charging and turn off when complete. Charging takes approximately 3 hours.

Method 3 (Spare Battery): The transmitter has a spare battery compartment. When the earphone battery is low, replace it with the spare battery and recharge the discharged battery in the compartment.

Note: The headset provides approximately 7 hours of listening time on a full charge, which may vary based on volume levels.

6. Customizing your SM-828D1 / SM-828D2

1) Balance Control:

Rotate the BAL dial on the headset to adjust left/right volume for equal hearing in both ears.

2) Tone Control:

Select the TONE setting (TREBLE/NORMAL/BASS) on the transmitter to find the best audio clarity for TV voices.

3) Mono/Stereo Option:

Switch to STEREO for Hi-Fi music or MONO for clearer TV dialogues. If sound is only heard in one ear despite balance adjustment, set the STEREO/MONO switch on the transmitter to MONO.

4) To clean the silicone ear tips:

• Carefully remove the ear tips from the earphone.
• Clean with warm soapy water and rinse thoroughly.
• Dry the ear tips.
• Reattach the ear tips to the earphone.

Troubleshooting

Part 1: Earphone Not Working or No Voice Received

Part 2: Earphone Issues & Sound Quality

Part 3: Charging Issues

Limited Warranty

SIMOLIO offers a 12-month limited warranty for brand-new purchases from authorized sellers and resellers. The 12-month warranty covers defects in manufacturing and product failure for a period of 12 months from the original date of purchase. The warranty period is not extended if SIMOLIO repairs or replaces a warranted product.

This warranty is provided at the discretion of SIMOLIO Ltd. and does not cover cosmetic damage or damage due to acts of nature, accident, misuse, abuse, negligence, commercial use, or modification of or to any part of the product. Accessories such as audio cables, power adapter, and perishable items such as ear tips and batteries are not covered under this warranty.

For warranty registration or assistance, please contact: support@simolio.com (for NA/AU) or support_uk@simolio.com (for UK) and provide your Amazon order ID. Visit www.simolio.com or www.amazon.com/simolio for more information.

Technical Specifications

RF Exposure Statement

This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Cet équipement est conforme à l'exemption des limites d'évaluation habituelle de la section 2.5 de la norme RSS-102. Il doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et toute partie de votre corps.

IC WARNING

This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

1. L'appareil ne doit pas produire de brouillage;
2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.