Kenmore Dishwasher Use & Care Guide

Model/Modelo 587.1523*, 587.1623*, 587.1824*
* = color number, número de color

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new appliance. Here's what the Agreement* includes:

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information call 1-800-827-6655.

*Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service: For Sears professional installation of home appliances, garage door openers, water heaters, and major home items, in the U.S.A. call 1-800-4-MY-HOME®.

Kenmore Appliance Warranty

One Year Limited Warranty

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

This warranty covers only defects in material and workmanship. Sears will NOT pay for:

  1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
  2. A service technician to instruct the user in correct product installation, operation or maintenance.
  3. A service technician to clean or maintain this product.
  4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
  5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
  6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
  7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

Disclaimer of implied warranties; limitations of remedies

Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States and Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179
Sears Canada Inc. Toronto, Ontario, Canada M5B 2B8

In the space below, record your complete model number, serial number and purchase date. You can find this information on the model and serial number label, located as shown in the Dishwasher Features section of this book. Have this information available to help you quickly obtain assistance or service when you contact Sears concerning your appliance.

Model Number: 587.____________________
Serial Number: _________________________
Purchase Date: _________________________

Save these instructions and your sales receipt for future reference.

Dishwasher Safety

Your safety and the safety of others are very important. We have provided many important safety messages in the manual and on your appliance. Always read and obey all safety messages.

⚠️ This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

⚠️ DANGER: You can be killed or seriously injured if you don't immediately follow instructions.

⚠️ WARNING: You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

SAVE THESE INSTRUCTIONS

Before Using Your Dishwasher

⚠️ Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door. Doing so can result in serious injury or cuts.

⚠️ Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground nut in terminal box.
Do not use an extension cord.
Failure to do so can result in death, fire, or electrical shock.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal, permanent wiring system, or a equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

Dishwasher Features

The dishwasher interior includes the following components:

Note: The appearance of racks and silverware basket may vary from your model.

Operating Instructions

Wash System

Your Kenmore dishwasher filters 100% of the water for optimum cleaning. The wash system uses alternating arms to save water and energy and includes a heavy-duty stainless steel food disposer that grinds up large food particles.

How the wash system works

  1. Load the dishwasher (See Preparing and Loading Dishes).
  2. Hot water enters the dishwasher, covers the filter, and rises to the bottom of the heater clips.
  3. Detergent is dispensed at the appropriate time and mixed with the hot water. This mixture is pumped through the lower spray arm and sprays against the soiled surfaces of the dishes to remove food particles.
  4. Water passes through the fine mesh primary filter where food soil is removed and the clean water is then recirculated.
  5. Ports under the lower wash arm direct the food soil through a secondary filter into a collection chamber.
  6. Food soil is held in the collection chamber until it is flushed away during the drain cycle.
  7. Clean, hot water enters the dishwasher and the sequence is repeated.
  8. Beginning with the third water fill, the wash action switches between the lower spray arm and middle spray arm in 90 second intervals. You may notice a change in sound as the wash action pauses and switches to the other arm.
  9. The dishwasher may pause during the cycle while water is being heated. Wash action will continue during this time.
  10. Rinse aid is automatically dispensed in the final rinse to aid in drying.

Getting Started

  1. Load dishwasher (See Preparing and Loading Dishes).
  2. Add detergent (See Dishwasher Dispenser & Detergents).
  3. Add rinse aid, if needed (See Rinse Aid).
  4. Select desired CYCLE (See Cycle Chart).
  5. Select desired OPTIONS (See Option Selections). The indicator will glow when selected.
  6. If using WASH DELAY, follow DELAY START instructions on page 9.
  7. Run hot water faucet nearest dishwasher until water is hot. Turn water off.
  8. To start, press START/CANCEL pad.

Status Indicator Lights

The WASHING light comes on at the beginning of cycle and remains on until the end of the final rinse. The DRYING light indicates the drying portion of the cycle. The light will come on when either drying option is selected. The CLEAN light will come on at end of cycle and remain on until door is opened.

Operating Instructions (continued)

Wash Cycle Selections

Note: Cycle times are approximate and will vary with options selected. Not all cycles available on all models.

CycleDescriptionTo Select CycleWater (approx.)Time* (approx.)Washes/ Rinses
Heavy WashFor heavily soiled dishes and silverware.• Select HEAVY WASH.
• Select desired OPTIONS.
9.3 gal.
35.3 liters
2 1/2 hrs.4 washes
4 rinses
Normal WashFor regularly soiled dishes and silverware.• Select NORMAL WASH.
• Select desired options.
4.9 gal.
18.4 liters
1 3/4 hrs.3 washes
1 rinses
Light WashFor lightly soiled or pre-rinsed dishes and silverware.• Select LIGHT WASH.
• Select desired options.
4.8 gal.
18.3 liters
1 1/2 hrs.2 wash
2 rinses
Quick RinseFor rinsing dishes that will be washed later.• DO NOT USE detergent.
• Select QUICK RINSE.
• Select HEAT DRY OFF.
2.4 gal.
9.1 liters
1/4 hrs.2 rinse

* Includes dry time.

Option Selections

Hi Temp Wash Option

When HI TEMP WASH option is selected, the dishwasher heats the water in the main wash to approximately 140°F (60°C). Wash action will continue but timer will not advance until proper temperature is reached. The hotter water provided by this option helps activate dishwasher detergent to clean food grease and soil from dishes. HI TEMP WASH option can be used with any cycle except QUICK RINSE.

When HI TEMP WASH option is selected, the light above the pad will come on and remain on until end of cycle. To turn off the HI TEMP WASH option, press the pad a second time. The light above the pad will turn off.

Heat Dry Option

The HEAT DRY option in combination with rinse aid will give you excellent drying results. The energy to use HEAT DRY costs pennies per cycle. You may turn off the HEAT DRY option, however you will have items in your dish load that will not be dry at the end of the cycle.

With either option, you may see water vapor coming from vent during the drying portion of the cycle. Some models have a vent that is closed during washing to hold moisture and sound inside and then opens for drying.

To turn off the HEAT DRY option, press the pad a second time. The light above the pad will turn off. The drying option may be changed at any time during the cycle and affects only the drying period.

Delay Start

The DELAY START option allows you to automatically delay starting your dishwasher from 2-4-6 hours. On models with 2-4-6 hour delay, press the pad once for a 2 hour delay, twice for 4 hours and three times for 6 hours. A light will come on indicating the delay start hours and will remain on until cycle starts.

To cancel the DELAY START option and begin the cycle before the delay period is over, press the START/ CANCEL pad.

To Cancel a Cycle

You can cancel a cycle anytime during the cycle. Press START/CANCEL pad and the dishwasher will start a 90 second drain. At the end of the drain, select the desired cycle.

Child Lock Controls

To prevent children from accidently changing the dishwasher cycle or starting the dishwasher, lock the dishwasher controls by pressing and releasing the HEAT DRY pad for 3 seconds while the door is latched. An indicator light on the lock graphic pad will illuminate when the controls are locked and no new selections can be made until the lock is released. To unlock the controls, press the HEAT DRY pad until the indicator light goes out.

Preparing and Loading Dishes

Dish Preparation

Scrape away large pieces of food, bones, pits, toothpicks, etc. The continuous filtered wash system will remove remaining food particles. Burned-on foods should be loosened before loading. Empty liquids from glasses and cups.

Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils.

Loading the Top Rack

Features and appearance of racks and silverware basket may vary from your model.

Important: Do not cover the funnel when loading.

The top rack is designed for flexibility in loading a wide variety of items including cups, glasses, stemware, small plates, bowls, etc.

Diagram Description (Top Rack Loading): An illustration shows the top rack of a dishwasher. It depicts how to arrange various items like cups, glasses, and small bowls. It emphasizes placing items with open ends facing down for optimal cleaning and drainage. It also shows long-handled utensils can be placed here and warns against items protruding through the rack base, which could block the middle spray arm. A funnel is visible in the center, and users are instructed not to cover it.

Some models have a fold-down cup shelf or a cup shelf/stemware holder. They can be used to load two levels of cups, juice glasses, and other short items. Stagger items on upper level so that water can reach all inside surfaces. Fold up to load tall glasses.

Loading the Bottom Rack

Features and appearance of racks and silverware basket may vary from your model.

The bottom rack is best for plates, saucers, bowls, and cookware. Large items should be placed along the edge so they do not block the spray arm rotation. For best results, place bowls, casseroles, and sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage.

Diagram Description (Bottom Rack Loading): Illustrations show two configurations for loading the bottom rack: a 10-place setting and a 12-place setting. These diagrams demonstrate optimal placement for plates, bowls, and cookware, advising to position large items along the edge and tilt them for better drainage. They also highlight the importance of ensuring items do not obstruct the spray arm's rotation.

Loading the Silverware Basket

⚠️ CAUTION: Cut Injury
Load sharp items (knives, skewers, etc.) pointing down. Failure to do so may result in injury.

Cargue la canasta de cubiertos mientras está en el estante inferior, o saque la canasta para cargarla sobre el gabinete o la mesa.

Coloque los artículos pequeños como tapas de biberones, tapas de jarros, sostenedores de mazorcas de maíz, etc. en una sección cubierta. Cierre la cubierta para mantener los artículos pequeños en su lugar.

When covers are up, mix items in each section of the basket with some pointing up and some down to avoid nesting. Water spray cannot reach nested items.

Diagram Description (Silverware Basket Loading): An illustration shows a silverware basket filled with various utensils. It advises loading sharp items point down to prevent injury. It also suggests placing small items in covered sections and mixing utensil orientation (up/down) to prevent nesting and ensure proper water spray coverage.

Be sure nothing protrudes through bottom of basket or rack to block the spray arm.

Do not mix silver and stainless to avoid damaging the silver finish.

The silverware basket can be separated and placed in several locations in the bottom rack. Load silverware in all sections or just one, depending on your load.

Adding a Dish

To add or remove items after wash cycle starts:

Dishwasher Dispenser & Detergents

Filling the Detergent Dispenser

The detergent dispenser has one main wash cup and one prewash cup. The covered cup opens automatically to release detergent.

⚠️ CAUTION: The use of industrial grade detergent can damage the heating coil and other parts of the dishwasher leading to damage to the unit and surrounding property. Use only household grade automatic dishwasher detergents.

Diagram Description (Detergent Dispenser): An illustration shows the detergent dispenser with its components: a Cover, a Main Wash Cup, a Cover Latch, and a Pre Wash Cup. A note indicates that if the cover is closed on the Main Wash Cup, it can be opened by pressing the cover latch.

How much Detergent to use

The amount of detergent to use depends on the water hardness. Water hardness is measured in grains per gallon. Using too little detergent can result in poor cleaning and hard water filming or spotting. Using too much detergent in soft water can cause a permanent film called etching. Your local water company, water softener company or county extension agent can tell you the water hardness in your area.

CycleSoft Water (0-3 grains)Medium Hard Water (4-8 grains)Hard Water (9-12 grains)Very Hard Water* (over 12 grains)
Heavy Wash or Normal Wash2 teaspoons (each cup- 1/4 full)5 teaspoons (each cup-fill to line above "Regular")8 teaspoons (each cup- completely full)Each Cup- Completely Full (water softener recommended)
Light Wash2 teaspoons (Main Wash cup- 1/4 full)5 teaspoons (Main Wash cup-fill to line above "Regular")8 teaspoons (Main Wash cup- completely full)Main Wash Cup- Completely Full (water softener recommended)
Quick RinseNo DetergentNo DetergentNo DetergentNo Detergent (water softener recommended)

*Note: For very hard water, detergent alone may not be enough. A water softener is recommended to improve water quality and dishwashing performance. Try adding more detergent at the beginning of the main wash portion of the cycle. As a rule, use 1 teaspoon for each grain above 12. Unlatch the door, open slowly and add detergent to the bottom of the tub. Close the door to latch and the dishwasher will continue through the cycle.

Rinse Aid

Rinse aid greatly improves drying and reduces water spots and filming. Water "sheets" off dishes rather than forming water droplets that cling and leave spots.

A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying are problems, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap. The indicator will be dark when full and will show clear when it is time to refill.

To add liquid rinse aid, turn dispenser cap 1/4 turn counterclockwise and lift out. Pour in rinse aid until liquid touches the indicated fill level. Replace cap. Do not overfill since this can cause oversudsing. Wipe up any spills with a damp cloth.

The dispenser holds enough for 35 to 140 washes, depending on setting.

Diagram Description (Rinse Aid Dispenser): An illustration shows the rinse aid dispenser with an opening, an indicator light, a dial with settings from 'Less' to 'More' (numbered 1-4), and a dispenser cap. It indicates the adjustable setting and the fill level.

Factors Affecting Performance

Water Pressure

The hot water line to dishwasher must provide water pressure between 20 and 120 psi.

Low water pressure may occur when laundry or showers are in operation. Wait until water use is reduced before starting dishwasher.

Water Temperature

Hot water is needed for best dishwashing and drying results. Water entering dishwasher should be 120°F (49°C) to give satisfactory results.

To check water temperature entering dishwasher:

Important: Before starting a cycle, run hot water to clear cool water from pipe.

The HEAT DRY option in combination with rinse aid will give you excellent drying results. The energy to use HEAT DRY costs pennies per cycle. You may turn off the HEAT DRY option, however you will have items in your dish load that will not be dry at the end of the cycle.

Care and Cleaning

⚠️ Burn Hazard
Allow heating element to cool before cleaning the interior. Failure to do so can result in burns.

Exterior

Occasionally wipe with a mild nonabrasive detergent and water. Rinse and dry.

Inside

The inside of the dishwasher is self-cleaning with normal use. If needed, clean around the tub gasket area with a damp cloth.

The filter is self-cleaning. A glass trap located in the center of the filter is designed to collect pieces of broken glass, straws, bones and pits. To remove items in glass trap, grasp handle, lift out, empty and replace.

Diagram Description (Filter/Glass Trap): An illustration shows the dishwasher filter and its glass trap. It indicates how to grasp the handle, lift out, empty, and replace the trap to remove collected debris.

Note: Hard water may cause lime deposit buildup on the interior of the dishwasher. For cleaning instructions see "Removing Spots and Film" section.

Overfill Protector

The Overfill Protector keeps the dishwasher from overfilling and is located in the left front corner of the tub.

Diagram Description (Overfill Protector): An illustration shows the Overfill Protector, a component located in the front left corner of the tub. It demonstrates its up-and-down movement.

Care of Drain Air Gap

If a drain air gap was installed for your built-in dishwasher, check to make sure it is clean so the dishwasher will drain properly. A drain air gap is usually mounted on countertop and can be inspected by removing the cover. This is not part of your dishwasher and is not covered by warranty.

⚠️ Property Damage Hazard
Freezing temperatures may cause water lines to rupture. Be sure all supply lines to and circulating lines within dishwasher are protected. Failure to do so could result in property damage.

Winterizing

A dishwasher left in an unheated place should be protected from freezing. Have a qualified person do the following:

To Disconnect Service:

  1. Turn off electrical power to the dishwasher at the supply source by removing fuses or tripping circuit breaker.
  2. Shut off water supply.
  3. Place a pan under the inlet valve. Disconnect water line from inlet valve and drain into pan.
  4. Disconnect drain line from pump and drain water into pan.

Note: See Installation Instructions for more details.

To Restore Service:

  1. Reconnect the water, drain and electrical power supply.
  2. Turn on water and electrical power supply.
  3. Fill both detergent cups and run dishwasher through a NORMAL cycle.
  4. Check connections to make sure they do not leak.

Note: See Installation Instructions for more details.

Solutions to Common Dishwashing Problems

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your dishwasher.

Food Soils Left on Dishes

Dishes not Dry

Glassware/Flatware Spotted or Cloudy

Dishware Chipped

Dishware Stained or Discolored

Etching

Detergent Left in Cups

Dishwasher Leaks

Normal Sounds You Will Hear

Water in Bottom of Tub

Vapor at Vent

Dishwasher Won't Start

Dishwasher Does Not Drain Properly

Cycle Takes a Long Time

Dishwasher Won't Fill

Dishwasher Has an Odor

Stains on Tub Interior

Washing large amounts of dishware with tomato based soil can cause a pink/orange appearance. This will not affect performance and will gradually fade over time. Pre-rinsing or using the QUICK RINSE cycle will reduce the chance of staining. Using the heat dry off option will lessen staining.

Removing Spots and Film

Hard water can cause lime deposit buildup on the interior of the dishwasher. Dishes and glasses may also get spots and film for a number of reasons. (See Glassware/Flatware Spotted or Cloudy section.) To remove buildup, spots and film, clean using the following instructions:

  1. Load clean dishes and glasses in normal manner. Do not load any metal utensils or silverware.
  2. Do not add detergent.
  3. Select the HEAVY WASH cycle. Close and latch door.
  4. Allow dishwasher to run for 20 minutes to reach the main wash portion of cycle.
  5. Unlatch and open door and pour 2 cups of white vinegar into the bottom of dishwasher.
  6. Close and latch door and allow cycle to finish.

Note: If these conditions persist, a home water softener should be considered.

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