October 2019 Doc. 33103 03 Software version XO 4.5. ADPRO. ADPRO XO Client Software User Guide for iFT Gateway. Disclaimer. The contents of this document are provided on an "as is" basis.
ADPRO XO Client Software
User Manual
For iFT Gateway
October 2019 Doc. 33103_03 Software version XO 4.5
ADPRO
ADPRO XO Client Software User Guide for iFT Gateway
Disclaimer
The contents of this document are provided on an "as is" basis. No representation or warranty (either express or implied) is made as to the completeness, accuracy or reliability of the contents of this document. The manufacturer reserves the right to change designs or specifications without obligation and without further notice. Except as otherwise provided, all warranties, express or implied, including without limitation any implied warranties of merchantability and fitness for a particular purpose are expressly excluded.
Intellectual Property and Copyright
This document includes registered and unregistered trademarks. All trademarks displayed are the trademarks of their respective owners. Your use of this document does not constitute or create a license or any other right to use the name and/or trademark and/or label. This document is subject to copyright owned by Honeywell. You agree not to copy, communicate to the public, adapt, distribute, transfer, sell, modify, or publish any contents of this document without the express prior written consent of Honeywell.
Trade Name Statement
ADPRO, FastTrace, iFT, iFT-E, iFT Gateway, IntrusionTrace, LoiterTrace, XO, iTrace, iCommand, iCommission, iPIR, and FMST are trademarks and/or registered trademarks of Honeywell and/or its subsidiaries in the United States and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s). Your use of this document does not constitute or create a licence or any other right to use the name and/or trademark and/or label.
General Warning
This product must only be installed, configured and used strictly in accordance with the General Terms and Conditions, User Manual and product documents available from Honeywell. All proper health and safety precautions must be taken during the installation, commissioning, and maintenance of the product. The system should not be connected to a power source until all the components have been installed. Proper safety precautions must be taken during tests and maintenance of the products when these are still connected to the power source. Failure to do so or tampering with the electronics inside the products can result in an electric shock causing injury or death and may cause equipment damage. Honeywell is not responsible and cannot be held accountable for any liability that may arise due to improper use of the equipment and/or failure to take proper precautions. Only persons trained through an Honeywell accredited training course can install, test and maintain the system.
Liability
You agree to install, configure, and use the products strictly in accordance with the User Manual and product documents available from Honeywell.
Honeywell is not liable to you or any other person for incidental, indirect, or consequential loss, expense or damages of any kind including without limitation, loss of business, loss of profits, or loss of data arising out of your use of the products. Without limiting this general disclaimer the following specific warnings and disclaimers also apply:
Fitness for Purpose You agree that you have been provided with a reasonable opportunity to appraise the products and have made your own independent assessment of the fitness or suitability of the products for your purpose. You acknowledge that you have not relied on any oral or written information, representation, or advice given by or on behalf of Honeywell or its representatives.
Total Liability To the fullest extent permitted by law that any limitation or exclusion cannot apply, the total liability of Honeywell in relation to the products is limited to:
i. in the case of services, the cost of having the services supplied again; or ii. in the case of goods, the lowest cost of replacing the goods, acquiring equivalent goods or having the goods repaired.
Indemnification You agree to fully indemnify and hold Honeywell harmless for any claim, cost, demand, or damage (including legal costs on a full indemnity basis) incurred or which may be incurred arising from your use of the products.
Miscellaneous If any provision outlined above is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder which will continue in full force and effect. All rights not expressly granted are reserved.
Document Conventions
The following typographic conventions are used in this document:
Convention Bold
Italic
Description
Used to denote: emphasis. Used for names of menus, menu options, toolbar buttons...
Used to denote references to other parts of this document or other documents. Used for the result of an action.
The following icons are used in this document:
Icon
Description
Note. This icon indicates information of special interest that will help the reader make full use of the product, optimise performance, etc. Failure to read the note will not result in physical harm to the reader, or damage to equipment or data.
Caution! This icon indicates danger to equipment. The danger can be loss of data, physical damage to the equipment, or permanent corruption of configuration details.
Warning! This icon indicates danger of physical harm to the reader. Not following instructions may lead to death or permanent injury.
Warning! This icon indicates danger of electric shock. This may lead to death or permanent injury.
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Contact Us
UK and Europe +44 1442 242 330 Middle East+962 6 588 5622 www.security.honeywell.com
D-A-CH +49 431 23284 1 Asia +86 21 5240 0077
ADPRO
The Americas +1 781 740 2223 Australia and New Zealand +61 3 9936 7000
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Contents
1 About this Document
1.1 What is XO 4? 1.2 Scope
2 Installing the XO Client Software on Your PC
2.1 System Requirements for the Client PC 2.1.1 Hardware 2.1.2 Software
2.2 Installing the XO Client Software Using the Installer 2.3 Installing the XO Client Software via the XO Device's Web Page
2.3.1 Internet Explorer Settings 2.3.2 Changing the PC's IP Address 2.3.3 Installation 2.4 Launching and Initial Configuration 2.4.1 Launching the XO Client 2.4.2 Adding an XO Device to the XO Client 2.4.3 Deleting an XO Device 2.4.4 Connecting to an XO Device 2.4.5 Filtering the Device List 2.4.6 Changing an XO Device 2.4.7 Changing the Work Folder 2.4.8 Setting the Date and Time 2.4.9 Manually Synchronising with NTP Server 2.4.10 Creating a Direct Shortcut to a Device 2.4.11 Reusing an Existing Device List 2.5 Device Firmware and Client Software Updates 2.5.1 Updating the Client Software 2.5.2 Updating Firmware and Client Software Using the Upgrade Package
3 Connections
3.1 Network (Ethernet) 3.2 Wi-Fi Connection 3.3 Telnet Connection 3.4 Restrictions for Port Number Usage 3.5 Communication with External Networks (Routers and Firewalls) 3.6 Bandwidth 3.7 Dynamic DNS
3.7.1 About Dynamic DNS 3.7.2 Setup 3.7.3 Troubleshooting Dynamic DNS 3.8 Restricting Access to the XO Device 3.9 4G Wingle Connection 3.9.1 Preparing the Wingle 3.9.2 Wingle PPP Configuration 3.10 Email 3.10.1 Setting up Email 3.10.2 Setting up Email with Gmail 3.10.3 Creating Mailing Lists 3.10.4 Verifying Email Communication 3.11 USB I/O (MIO and EIO Card) 3.11.1 USB I/O Configuration 3.11.2 Updating the MIO Card Firmware 3.11.3 MIO and EIO Cards Inputs/Outputs 3.12 Network I/O Units (Net I/O) 3.12.1 About Network I/O Units
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3.12.2 3.12.3 3.12.4 3.12.5 3.12.6 3.12.7
Adding a Net I/O Unit with Known IP Address Searching Net I/O Units on the Local Network Modifying the Settings of a Net I/O Unit Deleting a Net I/O Unit Net I/O Unit Inputs and Outputs Setup Net I/O Unit Inputs and Outputs
4 Alarm Transmission
4.1 Alarm Transmission Channels 4.2 Life Check (Site Pulse) 4.3 General Alarm Transmission Settings 4.4 Primary Alarm Transmission Settings 4.5 Backup (Secondary) Alarm Transmission Settings 4.6 Parallel Transmission Settings
5 Using IP Cameras
5.1 Available IP Camera Channels 5.2 Prerequisites 5.3 Selecting Suitable IP Cameras 5.4 Analytic Resolution for IP Cameras 5.5 Streams with Different Aspect Ratios 5.6 Troubleshooting Analytic Resolutions 5.7 Using Cameras in Corridor Mode 5.8 Enabling IP Cameras 5.9 IP Camera Discovery 5.10 Changing a Camera's IP Address Using the Discovery Tool
5.10.1 Changing an IP Address for a Single Camera 5.10.2 Changing Multiple IP Addresses Using a Range
6 Camera Settings
6.1 General Settings 6.2 Video Settings
6.2.1 Brightness, Contrast, Saturation 6.2.2 Pixelation 6.2.3 Anonymization 6.3 Camera Calibration 6.3.1 About Camera Calibration 6.3.2 3D Calibration 6.3.3 3D Calibration from Live Images 6.3.4 3D Calibration from Recorded Images 6.3.5 Bounding Box Calibration for Different Aspect Ratios 6.4 Overlay 6.5 Live View and Multicast (Parameters) 6.6 PTZ Setup 6.7 Recording Parameters 6.8 Copying Camera Settings 6.9 Disabling Cameras 6.10 Remote Access to IP Camera
7 Audio
7.1 About Audio 7.1.1 Audio Input 7.1.2 Audio Output Talkback 7.1.3 Full Duplex Mode
7.2 Audio Communication Setup 7.3 Setting up Audio Inputs 7.4 Setting up Audio Outputs 7.5 Using IP Audio Devices
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80 80 80 80 81 82 82 84 85 88 90 90 94
100 100 100 100 101 103 104 104 104 105 109 110 112 113 114 115 117 117 118
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8 Recording Behaviour
126
8.1 Setting up Recordings
126
8.2 Creating Recording Conditions
126
8.3 Recording-Controlled Camera Actions
127
8.4 Setting up the Active Periods
129
8.4.1 Dates and Days of the Week
129
8.4.2 Time in the Days
130
8.5 Recording on Event
130
8.5.1 Definition
130
8.5.2 Time-Based Recording on Event
130
8.6 Changing or Deleting Recording Conditions
133
8.7 Automatically Erasing Old Video Recordings
133
9 Watching Live Images
135
9.1 Watching Live Images in the Live Video Screen
135
9.2 Full Screen View
137
9.3 Changing the Image Quality (Resolution)
137
9.4 Info Display
137
9.5 Activating Outputs
138
9.6 Taking Snapshots
139
9.7 Local Video Recordings
140
9.8 Audio, Listening
140
9.9 Audio, Talkback
141
9.10 PTZ Control
142
9.10.1 Using PTZ Functions
142
9.10.2 Managing PTZ Preset Positions
143
9.11 Watching Live Images via a Web Browser
145
10 Recorded Video
147
10.1 About Recorded Video
147
10.2 Searching Recordings on the Timeline
147
10.2.1 Timeline Overview
147
10.2.2 Selecting a Timeframe on the Timeline
148
10.2.3 Searching Event Recordings on the Timeline
149
10.2.4 Playing the Selected Footage
150
10.2.5 Synchronised Playback
151
10.3 Searching Recordings via Advanced Search
152
10.4 Searching Recordings via Postmotion
154
10.5 Downloading and Storing Selected Video Recordings
155
10.5.1 Overview
155
10.5.2 Downloading Recordings to your Local Hard Disk
156
10.5.3 Downloading Recordings to USB Drive or CD/DVD
156
10.6 Managing Local Recordings
157
10.6.1 Overview of Local Files
157
10.6.2 Viewing or Deleting Local Files
157
10.6.3 Backing up Local Files
158
10.7 Locked Recordings
160
11 360° Camera Images
163
12 Arming and Disarming
165
12.1 About Arming/Disarming
165
12.2 Arming/Disarming Automatically
165
12.3 Arming/Disarming Manually
166
13 Alarm Profiles
168
13.1 About Alarm Profiles
168
13.2 Adding a New Profile
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13.3 Deleting an Alarm Profile 13.4 Default Alarm Profiles
13.4.1 Normal Event Profile 13.4.2 Primary Event Profile 13.4.3 Backup Event Profile 13.4.4 Silent Message Profile 13.4.5 Single Event Profile 13.4.6 Active Sensor Event Profile
14 Input/Output Behaviour 14.1 About Inputs and Outputs 14.2 Inputs 14.3 Monitored Inputs 14.4 Filtering Inputs 14.5 Alarm Input Behaviour 14.6 PTZ Position on Input 14.7 Outputs 14.8 Filtering Outputs 14.9 Output Behaviour 14.9.1 Manual Operation 14.9.2 Recording-Controlled Outputs 14.10 Programmable Inputs and Outputs 14.10.1 Overview 14.10.2 Predefined Programmable Outputs 14.10.3 Programming Logical Functions
15 Video Content Analytics (VCA) 15.1 Overview 15.2 Rendering Analytic Bounding Boxes 15.3 Motion, Sabotage 15.3.1 About Motion, Sabotage Detection 15.3.2 Drawing Detection Zones 15.3.3 Motion Zone Detection Settings 15.3.4 Private Zones (Mask Zones) 15.3.5 Sabotage Detection 15.3.6 Advanced Settings for Sabotage Detection (Scene Profiles) 15.3.7 Scene Profile Settings 15.3.8 Default Scene Profile 15.3.9 Creating a Custom Scene Profile 15.3.10 Assigning Existing Scene Profiles to Cameras 15.3.11 Changing an Existing Scene Profile 15.3.12 Deleting a Scene Profile
16 Calendar
17 Users 17.1 About Users 17.2 About Strong Passwords 17.3 Adding New Users 17.4 User Rights 17.4.1 Pixelation 17.4.2 Live Video 17.4.3 Recorded Video 17.4.4 System 17.4.5 Status 17.4.6 General 17.5 Modifying an Existing User 17.6 Deleting Users
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17.7 Granting the Technician
212
17.7.1 Granting Access to the XO Device
212
17.7.2 Disabling Technician Grants
213
18 Configuration Management
214
18.1 Storing a Configuration
214
18.2 Renaming a Configuration
215
18.3 Copying a Configuration
215
18.4 Activating a Configuration
216
18.5 Resetting the Active Configuration to Factory Defaults
217
19 Downloading and Uploading Files
219
19.1 Downloading Files from the XO Device
219
19.2 Uploading Files to the XO Device
220
19.2.1 Overview
220
19.2.2 Uploading Configurations
220
19.2.3 Uploading Calibration Pictures
221
19.2.4 Uploading Other Files
223
19.3 Configuration Template
223
20 Starting and Stopping
224
20.1 Restarting the System
224
20.2 Stopping the System
224
21 Status
225
21.1 LED Indicator
225
21.2 Status Indicators in the Status Window
225
21.3 Isolating an Alarm Input
227
21.4 General Status of the System
228
22 System Information
231
22.1 Software and License Information
231
22.2 Licenses
233
22.2.1 Overview
233
22.2.2 System License
233
22.2.3 IP Video Channel Licenses
233
22.2.4 Application Licenses
233
22.3 Viewing Active Connections
234
22.4 PTZ Overview
236
22.5 Logs
237
22.5.1 About Logs
237
22.5.2 Generating a Log
238
22.5.3 Saving a Log
239
22.5.4 Example of a Log Record
240
22.5.5 Example of an Event Log
240
22.5.6 Example of a Command Log
242
22.6 Memory Card
243
22.6.1 Memory Card Information
243
22.6.2 Calculating the Write Speed
244
Appendix A Abbreviations
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1 About this Document
1.1 What is XO 4?
XOTM is ADPRO's Security+ Operating System software. The XO software consists of: l the server firmware = the software that runs on your ADPRO® iFT Gateway device. l the client software = the software that runs on your PC.
This document may also refer to the iFT Gateway device as server or XO device.
1.2 Scope
This user manual covers the following topics:
l Installation of the XO client software l Setup and configuration of the XO device and its peripheral devices (cameras, I/O units...) in the XO client
software l Event and alarm transmission l User management l Configuration management.
This user manual does not cover:
l The usage of XO on the FastTrace 2 Series and iFT Series devices (iFT, iFT-E): see the XO Client Software User Manual (21796).
l The usage of the iFT Gateway Commissioning Tool: see the instructions in the Commissioning Tool itself. You can download the Commissioning Tool from www.MyiFTGateway.com.
l Installation of hardware: see the iFT Gateway Hardware Installation Manual (33104). l Overview of supported IP cameras: see the Supported IP Camera List (26742). l Setup and use of the analytic applications: see the documentation of the IntrusionTrace and LoiterTrace
applications.
You can find the latest versions of this document and any referenced document on the Security Solutions Support site www.xtralissecurity.com (logon may be required). If a document number is indicated (between parentheses), you can enter it in the Keywords box on the site, and search for the document.
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2 Installing the XO Client Software on Your PC
There are several ways to install the XO client on your PC:
l Using the iFT Gateway Commissioning Tool. After commissioning your device, you can launch the XO client directly from the tool. If the XO client is not yet installed on your PC or is outdated, the tool will automatically install or update it, create a connection to your XO device, and then launch the client and connect to the device.
l Using the stand-alone client installer, which you can download from the Security Solutions Support site www.xtralissecurity.com. For instructions, see Installing the XO Client Software Using the Installer on page 13.
l Using the device's web page, if you have a connection to your XO device but no internet connection. If you use the device's web page, you need to add the device's web page to the trusted sites in Internet Explorer. Furthermore, your PC must have an IP address in the same network range as the XO device. For instructions, see Installing the XO Client Software via the XO Device's Web Page on page 16.
2.1 System Requirements for the Client PC
2.1.1 Hardware
The following are the recommended hardware requirements to run the XO client on a PC:
l Intel Core i5 processor with 8GB RAM l Graphics card with DirectX 12 support and the capability for using YUV surfaces and hardware stretching.
Intel® HD Graphics 630 is recommended.
Honeywell recommends to use a graphics card that allows YUV surfaces and hardware stretching. If not, the XO client software will force the graphics card to GDI mode, which will increase CPU load.
l It is recommended to install the latest drivers of your graphics card. For NVIDIA cards, check www.nvidia.com. For ATI/AMD cards, check www.amd.com/en/support.
l If necessary, you can always force the client into GDI mode (not recommended, because of CPU load). Add the line `gdi=1' in the [General] section of the hydra.ini file. The default location for this file is: C:\Users\username\Appdata\Roaming\Hydra\ (where username is the name of the Windows user that is currently logged on).
The rendering switches to the GDI mode when the graphics card does not have this support. Rendering in GDI mode is not recommended because of high CPU utilization.
The embedded client application is now by default a 64-bit application, and the customers who require a 32-bit version can download it from the support site.
2.1.2 Software
The following are the recommended software requirements to run the XO client on a PC:
l Windows 10 (64-bit) l DirectX 12 drivers l Internet Explorer 11
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Note Firmware with hardware version 2.0.0.0 and software version 1.0.0.1 is needed to decode firmware in the older devices still running the HIPI card hardware.
It is strongly recommended to download the latest drivers for your video card from the site of the manufacturer of your card. Doing this will resolve a number of issues that you would probably encounter.
l NVIDIA: www.nvidia.com l ATI/AMD: http://ati.amd.com
The client can be forced to use GDI mode. Just put gdi=1 in the [General] section of the hydra.ini file located in your data directory. The default location is: c:\users\<username>\AppData\Roaming\Hydra\hydra.ini.
2.2 Installing the XO Client Software Using the Installer
Note The procedure below describes how to install the XO client software on a new system. For updating the client software, see Updating the Client Software on page 39.
To install the XO client software using the XO client's installer, proceed as follows:
1. Download the installer from the Security Solutions Support website www.xtralissecurity.com. Type 32689 in the Keywords box and search, or filter on Product = XO/XOa, and then on Information Type = Software Setup.
Note Your virus scanner may block this download. Disable your virus scanner temporarily if this occurs. Remember to switch it back on after installation.
2. Unzip the downloaded file.
Double-click the ADPROXOClient_04.05.0007.exe file to start the installer.
3. The following warning message may appear: Do you want to allow the following program from an unknown publisher to make changes to this computer? In this case, click Yes to start the installation.
4. Click Yes in the following message. This message is displayed as changing the default password for XO device from first login is made mandatory since XO 04.05.005.
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5. Click OK to uninstall the previous XO client.
6. Click Uninstall to confirm. When finished, the following screen appears:
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7. Click Finish. The new version will now install. 8. Click I Agree to agree with the terms of the license agreement.
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9. Accept or modify the installation folder. Click Next.
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10. Accept or modify the default work folder (= the folder for storing snapshots and downloaded recordings). Also select your preferred language. Click Install, and wait for the following screen to appear:
11. When the installation is completed, click Close to exit the installation Wizard. The new client version is now installed.
Before you can add an XO device and connect to it using the client, your PC must have an IP address in the same network range as the XO device. For instructions, see Changing the PC's IP Address on page 17.
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2.3 Installing the XO Client Software via the XO Device's Web Page
Note Webserver is disabled by default starting with ADPROXO 4.5. It can only be reenabled by a technician on a system in which an admin user has enabled the technical grant. To install the client software using the XO device's web page, the webserver must be enabled by the technician which is a security risk. You can get the client software from the release DVD or from the support site (www.xtralissecurity.com).
2.3.1 Internet Explorer Settings
Note If you will install the XO client software via the XO device's web page, the preferred browser is Internet Explorer. If you cannot use Internet Explorer, try any other internet browser. In this case, you have to install the MeadCo Neptune plugin. You can download the plugin from www.meadco.com/Neptune/Download.
When installing the XO client software via the XO device's web page, you need to add the XO device's IP address to your Trusted sites in Internet Explorer. The XO device's default IP address is 10.0.0.10 with subnet mask 255.255.255.0. Proceed as follows:
1. In Internet Explorer, choose Tools > Internet options. 2. Click the Security tab.
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3. In the Select a zone... box, click Trusted sites, and then click Sites.
4. In the Add this website... box, type http:// followed by the XO device's IP address. For example: http://10.0.0.10
5. Click Add, and then click Close. 6. Click OK to close the Internet Options window.
If installation is still not possible, you may try clearing the Enable Protected Mode checkbox in the Security tab.
Caution! Check with the IT department if you are allowed to switch off protected mode, because it may lead to IT issues.
2.3.2 Changing the PC's IP Address
To commission or configure the iFT Gateway, or to install the XO client via the device's web page, you need to connect your PC over the local network to the iFT Gateway. Therefore, your PC needs an IP address in the local network's IP range. Check with the local site's IT administrator for suitable settings.
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To change the PC's IP address in Windows 10, proceed as follows: 1. Click Start, and then click Control Panel (View by: Category).
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2. Click Network and Internet.
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3. Click Network and Sharing Center.
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4. Click Connections.
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5. Click Properties.
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6. Click Internet Protocol Version 4 (TCP/IPv4).
ADPRO XO Client Software User Guide for iFT Gateway
7. If possible on the network you will connect to, select Obtain an IP address automatically and Obtain DNS server address automatically. If you need a static IP address for your PC, then select Use the following IP address, and fill in the IP address, Subnet mask, and Default gateway settings as provided by the site's IT administrator.
8. Click OK to return to the Local Area Connection window. 9. Click OK to close the window.
Note You can check the XO device information by running the following commands when you are connected to the device with a monitor and keyboard.
ALT + F1 To display the IP details ALT + F7 To display the cameras in matrix layout
2.3.3 Installation
Note The procedure below describes how to install the XO client software on a new system. For updating the client software, see Device Firmware and Client Software Updates on page 38.
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Note Webserver is disabled by default starting with ADPRO XO 4.5. It can only be reenabled by a technician on a system in which an admin user has enabled the technical grant. To install the client software using the XO device's web page, the webserver must be enabled by the technician which is a security risk. You can get the client software from the release DVD or from the support site (www.xtralissecurity.com).
To install the XO client software via the XO device's web page, proceed as follows:
1. Connect your PC to the XO device's eth0 port with an RJ45 network cross cable or via the network switch/router on the eth0 port.
2. Open Internet Explorer and enter the XO device's IP address, followed by /setup.php For example:http://10.0.0.10/setup.php
3. Click setup.exe.
4. Click Run to start the installation. Note Your virus scanner may block this download. Disable your virus scanner temporarily if this occurs. Remember to switch it back on after installation.
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5. The following warning message may appear: Do you want to allow the following program from an unknown publisher to make changes to this computer? In this case, click Yes to start the installation.
6. Click Yes in the following message. This message is displayed as changing the default password for XO device from first login is made mandatory since XO 04.05.005.
7. Click OK to uninstall the previous XO client. 8. Click Uninstall to confirm. When finished, the following screen appears:
9. Click Finish. The new version will now install.
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10. Click I Agree to agree with the terms of the license agreement.
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11. Accept or modify the installation folder. Click Next.
12. Accept or modify the default work folder (= the folder for storing snapshots and downloaded recordings). Also select your preferred language. Click Install, and wait for the following screen to appear:
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13. When the installation is completed, click Close to exit the installation Wizard. The new client version is now installed.
If you have installed the client via the XO device's web page, and you try to start the client, it may occur that the internet browser is opened instead of the login screen. If this is the case, just click Retry.
If you receive a warning message such as the one below (at the bottom of the browser window), click Allow to continue:
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2.4 Launching and Initial Configuration
2.4.1 Launching the XO Client
To launch the XO client, proceed as follows:
1. On the desktop, double-click the XO client icon . If the icon is not available, you can press Start and choose All Programs > ADPRO XO > AdproXO. The following window appears:
The Login window displays all your XO devices so that you can quickly connect to them. After a clean install, and when using the XO client for the first time, the list is empty. If you have started or installed the XO client via the Commissioning Tool before, your iFT Gateway device will be in the list.
2. To set up how the client launches, click Settings.
3. Provide the following information:
Item English, Français... GUI style
Path
Description Select the desired language for the application.
Select a style to change the appearance of the application. The changes will only take effect after you restart the client software. If required, change the default work folder (= the folder for storing snapshots and downloaded recordings).
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Item Use hardware acceleration if available Save live view
Auto restart
Description Select this option if you want to use hardware decoding on your client PC. Hardware decoding may enhance the rendering performance.
Set this option to Yes if you want to show the last used camera matrix in the live view. If you set it to No, the live view window is empty when you start the client, and you have to select the cameras for the live view matrix each time you start the client. Set this option to Yes if you want the login window to reappear when you close the client software. This allows you to quickly connect to another XO device.
4. Click OK to save the settings. 5. If you have changed the GUI style, close the Login window, and then restart the client application for the
changes to take effect.
You can now add an XO device and connect to it.
2.4.2 Adding an XO Device to the XO Client
Note The system stores the list of XO device connections added to your XO client in the HydraSiteList.xml file. You can reuse this list on a different PC (or for another PC user), so you do not have to add all XO devices again. For details, see Reusing an Existing Device List on page 38.
Adding a device to the XO client means that you define and store a set of connection parameters for the device, such as the IP address, ports, and a user ID or username and password. This allows for a 'one-click' connection to a device. You can define several connections to the same physical devices, for example for different users (Admin and Technician), or for connecting from an internal and an external network. To prevent unauthorised access to a device from your PC, you can leave the password setting blank, forcing a user to always manually enter the password when connecting.
When you activate an iFT Gateway device using the Commissioning Tool, you can launch the XO client from the tool and the system will add the device automatically. However, you can also add devices manually (iFT Gateway or other ADPRO NVR+ devices).
To add an XO device to the client, proceed as follows:
1. Launch the XO client.
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2. Click Add. The following window appears:
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3. Provide the following information:
Item
Description
Name IP Address
RTSP Port Control Port
Type a meaningful name for the XO device.
Type the IP address or DNS hostname of the XO device (default IP address is 10.0.0.10). If you are connecting from an external network (via routers/firewalls), make sure to type the external (public) IP address as set in the router's/firewall's network address translation (NAT) table.
Type the RTSP port number (default is 554) and the control port number (default is 2000). These values have to correspond with the RTSP/control port numbers as specified in the client software under System > Connections > Ethernet / PPP. For more information, see Network (Ethernet) on page 43. If you are connecting from an external network (via routers/firewalls), make sure to type the external port numbers as set in the router's/firewall's network address translation (NAT) table.
Connection Type
Select the TCP or UDP protocol. UDP is recommended, but TCP may be required if the connection goes through a router that blocks the UDP packets.
Username Password
Enter the user ID/username and password of an existing user to log on to the XO device. The default user ID is 0. The XO device has 666777 as the initial password which is changed at the first login.
Note
Entering a password is optional. If you leave the Password box blank, you have to fill in the password manually each time you connect to the device.
An example of a filled-in screen:
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4. Click OK. The new XO device appears in the list. 5. Repeat for any other XO devices that you want to add.
ADPRO XO Client Software User Guide for iFT Gateway
2.4.3 Deleting an XO Device
You can delete devices that you no longer use. To delete an XO device, proceed as follows: 1. Launch the XO client.
2. Click the desired XO device in the list, and then click Delete. 3. Click Yes to confirm.
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2.4.4 Connecting to an XO Device
You can connect to an XO device:
l From the Login window in the XO client (recommended) l From Internet Explorer.
2.4.4.1
Connecting to an XO Device via the Login Window
To connect to an XO device via the Login window, proceed as follows:
1. Launch the XO client. The list of XO devices appears. The system automatically selects the last used XO device.
2. Click the desired XO device in the list, and then click Connect. Alternatively, double-click the desired XO device in the list. The Live Video screen appears:
Note If you did not specify a password for connecting to the device, the following screen appears:
Enter the password and click Login.
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2.4.4.2
Connecting to an XO Device in Internet Explorer
Caution!
If you want to use the ActiveX control for displaying the client in Internet Explorer, then you have to configure Internet Explorer to run 64-bit processes. Enable the Enhanced Protected Mode and activate protected mode for local and internet zones (Internet Options > Advanced > Security).
To connect to an XO device in Internet Explorer, proceed as follows:
1. Open Internet Explorer and type the XO device's IP address in the address bar (the default IP address is 10.0.0.10). The login screen appears:
2. Enter the user ID/username and password of an existing user to log on to the XO device. The default user ID is 0. The XO device has 666777 as the initial password which is changed at the first login.
3. Set alphanumeric password in the password change dialog. 4. In the Language box, select the desired language for the application. 5. Click Login. The Live Video screen appears:
2.4.5 Filtering the Device List
If you have many devices in the list, you can use the filter in the Login window to quickly find the desired device and connect to it.
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To filter the device list in the Login window, proceed as follows: 1. Launch the XO client.
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2. In the Filter box at the top, type a part of the name of the desired device. The system filters the list as soon as you start typing.
3. Double-click the desired device in the list to connect to it.
Note The filter remains active when you close the client window and return to the Login window (if Auto restart is active), although the filter text is not visible. To remove the filter and display all devices, click in the empty Filter box and press Delete.
When you close the Login window, the system removes the filter. The next time you start the client, the Login window will display all devices.
2.4.6 Changing an XO Device
The first time you connect to an XO device, you use the default values, and the IP address as set using the Commissioning Tool. If you have modified any related settings related to the connection using the XO client (IP address, ports, password...), you also have to change these in the Login screen.
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To change an XO device, proceed as follows: 1. Launch the XO client (in its own window).
ADPRO XO Client Software User Guide for iFT Gateway
2. Select the desired XO device in the list, and then click Edit.
3. Change the necessary settings. 4. Click OK to confirm.
2.4.7 Changing the Work Folder
The work folder is the default folder on your PC where the XO device stores snapshots, local recordings, and downloaded recordings. The default work folder is C:\Users\username\AdproXO\ (where username is the name of the Windows user that is currently logged on).
For snapshots, local recordings, and downloaded recordings, the system will automatically create subfolders in the work folder for the different XO devices that you manage with your PC. The system does not create these subfolders for the files that you download using the Transfer screen; you have to select or create the desired subfolders yourself.
The subfolder name consists of the server unit ID (00019999) and the site name of the XO device, as specified in the CMS Alarm transmission window. For example: C:\Users\username\AdproXO\0001 - MySiteName
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To change the default work folder, proceed as follows: 1. Close the client, and then reopen it from your desktop. Do not connect to any device yet.
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2. In the Login window, click Settings.
3. To the right-hand side of the Path box, click the button. 4. Browse to the desired folder, and click OK to confirm. 5. Click OK to close the Settings window.
2.4.8 Setting the Date and Time
The first time that you connect to an XO device, set the date and time. This ensures that the correct timestamp appears on recordings and logs. Furthermore, Honeywell recommends that you let the XO device synchronise with an NTP server (Network Time Protocol server), because the iFT Gateway does not have a battery backed up clock.
Changing the date/time settings requires a system restart.
Caution! If you turn back the clock, the system may erase existing recordings. For example, you need to turn the clock back from 16:00 h to 15:30 h. Any existing recordings that were already made between 15:30 h and 16:00 h may be erased after you set the clock back to 15:30 h.
Note If you experience any instability with the NTP server when using a dynamic NTP address, then enter the DNS server of your Internet Service Provider in the advanced settings for the Ethernet connection: choose System > Connections > Ethernet / PPP, click Advanced mode, and fill in the Provider DNS server box.
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To set the date and time, proceed as follows: 1. Choose System > General > Date/Time.
ADPRO XO Client Software User Guide for iFT Gateway
2. To switch automatically between summer and winter time, set Daylight savings to Yes. 3. Click the correct time zone in the list. 4. In the Date box, click the correct date. 5. In the Time box, type the correct time in hours, minutes, and seconds. Enter the time in 24 h notation. 6. To use an NTP server to synchronise time (strongly recommended): in the NTP server box, type the NTP
server's IP address, or its dynamic name. 7. Click Save. The following message appears:
8. Click Yes and wait for the device to restart. If you click No, the system undoes your changes. If you had filled in the NTP server box, the system clears the box, and the following message appears:
9. Click OK to close the message box.
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2.4.9 Manually Synchronising with NTP Server
If you have filled in an NTP server, the system will automatically synchronise with the NTP server. However, you can synchronise manually as follows:
1. Choose System > General > Date/Time, and then click Sync. The following warning appears:
2. Click Yes to continue.
2.4.10 Creating a Direct Shortcut to a Device
You can create a shortcut on your PC desktop to start the client software and connect to a specific device immediately, without first showing the Login window with the list of devices. To create a direct shortcut to a device, proceed as follows: 1. On your PC desktop, locate the shortcut to the XO client. 2. Right-click the shortcut and select Copy, and then right-click the desktop and select Paste.
Alternatively, you can click the shortcut once, and then press Ctrl+C, and then Ctrl+V. Windows creates a copy of the shortcut:
3. Right-click the copy, and then select Properties.
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4. In the Target box, add a space to the end of the text, followed by: -S "YourDeviceName" where YourDeviceName is the name of the device as shown in the Login window. For example, for a device named FT2E Warehouse, add: -S "FT2E Warehouse"
5. Click the General tab. 6. In the box at the top, type a new name for the shortcut.
7. Click OK to confirm.
8. Double-click the shortcut to start the client and immediately connect to the specified device.
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Note If you change the name in the device list, adjust the shortcut too. If not, the device list will appear when you double-click the shortcut.
2.4.11 Reusing an Existing Device List
The system stores the list of XO devices added in your XO client software in the HydraSiteList.xml file. The default location for this file is: C:\Users\username\Appdata\Roaming\Hydra\ (where username is the name of the Windows user that is currently logged on).
You can copy/paste this file to any other PC and/or other PC user to obtain the same connected devices without having to add all the XO devices again.
Note The AppData folder is a hidden folder in Windows, so it may not be visible on your PC. To make Windows display hidden folders, proceed as follows: in Windows Explorer, choose Tools > Folder options; then click the View tab, and select the Show hidden files, folders, and drives option. Press F5 to refresh the Explorer view.
You can also reuse the list of devices from a previous (XOa/XO) version of the client. In this case, you have to copy:
l for XOa: the HydraApp.ini file that you can find in the following folder: C:\Users\username\Appdata\Roaming\AdproXOa\
l for XO 4.0: the the HydraSiteList.xml file that you can find in the following folder: C:\Users\username\Appdata\Roaming\Hydra\
Paste the HydraApp.ini or HydraSiteList.xml file in the C:\Users\username\Appdata\Roaming\Hydra\ folder for the XO client. The system will automatically convert it to a HydraSiteList.xml file. If there already is a file named HydraSiteList.xml file in the folder, you have to delete it before you paste the HydraApp.ini or HydraSiteList.xml file.
2.5 Device Firmware and Client Software Updates
Honeywell regularly provides updates for your iFT Gateway (firmware and client software), which you can easily download from the Security Solutions Support site www.xtralissecurity.com.
Caution! Honeywell issues upgrade information with every major software upgrade. Upgrade information may consist of system requirements, special upgrade instructions, etc. Before installing new software, make sure that you read and understand the upgrade information first. Always follow the instructions in the upgrade documentation. If in any doubt, do not install the new software. You can find upgrade instructions on the Security Solutions Support site www.xtralissecurity.com (listed under Field Alerts). Also check the Release Notes (listed under Product Release) for information on solved bugs or known issues.
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Honeywell recommends to use the same version for device firmware and client software. However, it is possible to use a newer client version to connect to XO devices running lower firmware versions. The opposite is not possible: you cannot use an older client software to configure an XO device running on a newer version.
2.5.1 Updating the Client Software
If your client software has a lower version than the XO device's firmware, the following message appears when you open the XO client:
Click OK to close the message box. The client software opens, but the following warning appears:
Click OK to close the message box. The System menu is unavailable until you update the client software. You can update the client using the client installer (downloadable from the Security Solutions Support site www.xtralissecurity.com), or, if you do not have an internet connection for downloading, you can update the client via the device's web page, as described below. Honeywell recommends to uninstall the current client first. (In Windows, go to Programs and Features, search for ADPRO XO. Right-click it and then click Uninstall.) To update the client software to the same version as the XO device, proceed as follows: 1. Close the XO client. 2. Open Internet Explorer. 3. In the address box, type the XO device's IP address followed by /setup.php. For example:
http://10.0.0.10/setup.php The following window appears:
Note If you are experiencing issues when updating the XO client software, see Internet Explorer Settings on page 16 for instructions.
4. Click setup.exe to download the setup file.
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5. Click Run. Alternatively, you can download the installation file, and launch it from the download folder. The system will uninstall the previous XO or XOa client version first.
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Note The uninstaller will preserve the devices that you have added to your current version. They will be immediately available in the new version.
6. Click Uninstall to confirm. When finished, the following screen appears:
7. Click Finish, and then follow the instructions of the installation Wizard to install the new version.
2.5.2 Updating Firmware and Client Software Using the Upgrade Package
The upgrade package for the iFT Gateway contains the installer for the new XO client application, and the .bin file for the device firmware upgrade, which you can import using the XO client.
To upgrade using the upgrade package, proceed as follows:
1. Before you install new software on a device, first open the XO client and make backups of: o System license o User data o Configuration data o Camera definition o Calibration pictures. For details, see Downloading Files from the XO Device on page 219.
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2. Repeat this for every device that you want to upgrade. 3. Download and unzip the upgrade package from the Security Solutions Support website
www.xtralissecurity.com. Note that there are different upgrade files for different ADPRO device types. For iFT Gateway devices, type 33619 in the Keywords box and search, or filter on Product = iFT Gateway, and then on Information Type = Firmware. Download the upgrade file, NOT the image file.
Note Your virus scanner may block this download. Disable your virus scanner temporarily if this occurs. Remember to switch it back on after installation.
4. First you will update the client software: double-click the ADPROXOClient_04.0x.000x file.
Note If you are experiencing issues when updating the XO client software, see Internet Explorer Settings on page 16 for instructions.
The system will uninstall the previous XO or XOa client version first.
Note The uninstaller will preserve the devices that you have added to your current version. They will be immediately available in the new version.
5. Click Uninstall to confirm. When finished, the following screen appears:
6. Click Finish, and then follow the instructions of the installation Wizard to install the new client version.
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7. You will now install the new firmware: connect the XO client to the desired device, and then choose System > Maintenance > Transfer.
8. Click Search, browse to the ADPROXO_04_0x_000x-arm-ft2_sunchiph3.bin upgrade file, and then click Open.
9. Click Send. The following screen appears while processing the upgrade file: When processing is finished, the following screen appears:
10. Click OK. The device restarts.
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3 Connections
3.1 Network (Ethernet)
You connect the XO device to a local network for communicating with the client PC and the CMS: for transmission of alarms, messages, live and quad images... The local network also provides the communication line to IP cameras, Net I/O units...
The iFT Gateway can connect to the IP network via the Ethernet connector (wired), or wirelessly using the device's built-in Wi-Fi. Wi-Fi is disabled by default, therefore you need to commission the iFT Gateway using the wired Ethernet connection. After commissioning, you can enable and configure the Wi-Fi connection. For details, see Wi-Fi Connection on page 45.
Besides the local network connection, you can also set up a remote (PPP dial-in) network using the 4G Huawei wingle that you plug into one of the device's USB ports. For more information, see 4G Wingle Connection on page 53.
Below s is an example of a wired network. Make sure that all devices in the network (iFT Gateway, client PC, IP cameras, Net I/O units) have IP addresses in the same network range.
During commissioning, you select the device's network and set its IP address. You can change any network settings afterwards in the XO client.
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To change the wired local network settings, proceed as follows: 1. Choose System > Connections > Ethernet / PPP.
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2. Provide the following information:
Item Ports Telnet port
Webserver port
Description
For security reasons, the Telnet connection is disabled by default. A Technician user can activate the Telnet connection and set the Telnet port. For details, see Telnet Connection on page 47. Type the port number for the http protocol.
Note Webserver is disabled by default.
Default value
Disabled, port 23
Disabled, port 80
Rtsp port
Type the port number for the real-time streaming protocol: the client 554 uses this port to control the video streaming. If you change this port number, you also need to change it in the settings for the device in the Login window.
Control port
Type the port number for exchanging information between the XO 2000 device and the XO client software (for example, the status of inputs and outputs). If you change this port number, you also need to change it in the settings for the device in the Login window.
Video IC port Not applicable for the iFT Gateway.
10002
Network I/O port This box displays the port used to poll the Net I/O units. This port is 3041 fixed, you cannot change it.
Act as NTPserver
The option to disable NTP server running on the main NIC when not Enabled required.
Ethernet
MAC address This box displays the MAC address of the XO device. You cannot change the MAC address.
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Item IP address
Subnet mask Gateway
Description
Default value
This box displays the IP address of the XO device as it was set using 10.0.0.10 the Commissioning Tool. If required, you can change the IP address here. Do not use reserved addresses! If you change the IP address, you also need to change it in the settings for the device in the Login window.
This box displays the network's subnet mask as it was discovered using the Commissioning Tool. If required, you can change the subnet mask here.
255.255.255.0
This box displays the default gateway address (= IP address of the 10.0.0.1 router) for the network.
Caution! Honeywell strongly recommends using the default ports. If you have to use other port numbers, consider the restrictions as described in Restrictions for Port Number Usage on page 49. Do not use the reserved port numbers 3040 and 3041.
In addition, you have to document the use of the new ports thoroughly. You will need this information to configure the routers/firewalls in your network.
3. Click Save. If you have changed the IP address, the following message appears:
The system automatically clears the list of client PCs allowed to connect to the device. For details, see Restricting Access to the XO Device on page 52.
4. Click OK to close the message box. Changing the network settings may require a system restart. o If this is the case, the following message appears:
Click Yes, and wait for the device to restart. o If no system restart is required, The following message appears:
Click OK. The client will close. 5. Make any necessary changes in the client's Login window, and then connect to the device again.
3.2 Wi-Fi Connection
The iFT Gateway has wireless connection capabilities on board. The feature is disabled by default.
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To enable and set up Wi-Fi, proceed as follows: 1. Choose System > Connections > Wifi.
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2. In the Wifi mode box, select Client. The system starts looking for available Wi-Fi networks.
When finished, it displays the Wi-Fi networks in the Available wifi networks list.
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3. Click the desired Wi-Fi network in the list, and then click Use network. The system adds the selected Wi-Fi network to the Selected wifi networks list.
4. If applicable, repeat for other Wi-Fi networks. If you use several Wi-Fi networks, you can put them in the desired order using the up and down buttons in the Selected wifi networks list.
5. In the Selected wifi networks list, click the desired network and then click Edit password.
6. Type the password for the Wi-Fi network, and then click Save password. 7. Under Wifi settings, indicate how the device will be assigned an IP address on the Wi-Fi network:
o Obtain an IP address automatically (DHCP): select this option if you want to use DHCP to give the device an IP address automatically.
o Use the following configuration: select this option if you want to use a fixed IP address for the device on the Wi-Fi network. In this case, also fill in the IP address, Subnet mask, Gateway, and DNS server boxes.
8. Click Save.
Under Status, you can check the wireless network status. Press Refresh status to see the latest status.
3.3 Telnet Connection
The Telnet connection is disabled by default for security reasons. Technician users can enable/disable the Telnet connection in the XO client. Technician users can only log on to the XO client if an Administrator or another user has granted them access. For details on user types, access rights, and granting access to Technician users, see Users on page 203.
Once the Telnet connection is activated, any user (with suitable access rights) can change the default Telnet port if required. Changing the Telnet port requires a system restart.
To enable the Telnet connection, proceed as follows:
1. Log on to the XO client as an Administrator user (or any other user that can enable the Technician user). 2. Choose System > General > Users. 3. Under Technician grant, click Enable. 4. Close the XO client. 5. Log on to the XO client as a Technician user. 6. Choose System > Connections > Ethernet / PPP.
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7. To enable the Telnet connection: under Enable - (Technician), click Yes. The Telnet port box becomes available.
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8. If you want to change the default port number, type the IP port number for the Telnet connection in the Telnet port box.
9. Click Save. If you have changed the Telnet port, the following message appears:
10. Click Yes, and wait for the device to restart.
Note The system automatically disables the technician grant when you restart the XO device. If you want to enable the Telnet connection again, you have to re-enable the Technician user first which may enforce password reset.
Caution! Enable telnet only in rare scenarios such as when you are remotely investigating a field issue and disable it soon after. Honeywell recommends that you disable the Telnet connection when no longer needed. Only Technician users can disable the Telnet connection.
Technician user can establish SSH session with the XO client using the telnet window. Use the keyboard command kb,<user name>,<password> to establish SSH connection with the XO device. The alphanumeric password must be enclosed in quotes. The technician can White List the XO device IP for SSH, and the SSH connection over the control port can be used to debug errors on the XO device. To disable the Telnet connection, proceed as follows: 1. If required, enable the Technician user first. 2. Log on to the XO client as a Technician user. 3. Choose System > Connections > Ethernet / PPP. 4. To disable the Telnet connection: under Enable - (Technician), click No. 5. Click Save. 6. If required, disable the Technician grant again.
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3.4 Restrictions for Port Number Usage
Listed below are the default port numbers used for ADPRO XO communication. Although it is possible to change most of these port numbers via the XO client, do not use the default port numbers for anything else than their default purpose as described in the table below.
Default port number 23 80 554 2000 2222 3000 3040 3041 5555
10002
15020
Purpose
Fixed
Telnet port
Webserver port
RTSP port (streaming video)
Control port
Debug port (must be closed at all times; open only when needed)
Yes
Audio server port (see also Note below)
NetFinder port.
Yes
Network I/O port (for Net I/O units)
Yes
Walk test port (iPIR). Although this function is not supported on the iFT
Gateway, do not use this port for any other purpose.
Video interconnection port (S3100/FOXnet Plus). Although this function is not supported on the iFT Gateway, do not use this port for any other purpose.
Presidium port (obsolete). Although this function is not supported on the iFT Gateway, do not use this port for any other purpose.
Caution!
For security reasons, always keep debug port 2222 closed. Open it only on request (for example, by Honeywell technical support staff), and always close it afterwards.
Note
In a network with multiple XO devices, and if you need to access the devices from an external network (for example, a CMS via router/firewall), you have to specify a unique audio server port number for each device. For example: 3000 for the first device, 3001 for the second... Remember to add all port numbers to the port forwarding configuration of your router/firewall.
3.5 Communication with External Networks (Routers and Firewalls)
If you need to communicate with the XO device from an external network, make sure that the routers and firewalls in the network are set up correctly: network address translation (port forwarding), firewall settings, etc. If not, the XO devices will not be able to send alarm and other information to the CMS or other destinations in the external network. In addition, you will not be able to connect to the device from the external network. You will receive the following error message when trying to log on:
In the XO client Login window, add a device using its external IP address and external port numbers.
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For instructions on setting up routers and firewalls, see the documentation of your router/firewall. The table below lists the standard services and port numbers that are required for communication:
Service Name Control Port TCP Control Port UDP Audio Port TCP Audio Port UDP Alarm Port TCP RTSP Port TCP RTSP Port UDP Debug Port (must be closed at all times; open only when needed) iPIR Port (not applicable for iFT Gateway)
Service Type Port Number (From/To)
TCP
20002001
UDP
20002001
TCP
3000
UDP
3000
TCP
10000
TCP
554
UDP
554
UDP
2222
UDP
5555
Caution!
For security reasons, always keep debug port 2222 closed. Open it only on request (for example, by Honeywell technical support staff), and always close it afterwards.
Note If you are using non-standard port numbers, make sure to specify them instead of the standard ports.
3.6 Bandwidth
You can limit the total bandwidth that the system uses. This may affect image rate, but not image quality, during live viewing.
To limit the bandwidth, proceed as follows:
1. Choose System > Connections > Ethernet / PPP. 2. Click Advanced mode. The advanced Ethernet options appear:
The graph (B) at the bottom indicates the bandwidth that the local network is currently using. The horizontal red line in the graph indicates the average used bandwidth. The box above the graph (A) displays the current bandwidth value in kbps.
3. In the Max bandwidth (kbps) box, type the desired maximum bandwidth in kbps (kilobits per second). If you do not want to limit the bandwidth, type 0.
4. Click Save.
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3.7 Dynamic DNS
3.7.1 About Dynamic DNS
Dynamic DNS provides the capability for a networked device, such as a router or modem, to notify a Domain Name System (DNS) to change, in real time, the active DNS configuration of its configured hostnames, addresses, or other information. In this way, you can use a hostname instead of the IP address, which is convenient for DHCP-attributed IP addresses. Especially with 3G/4G, DHCP often attributes the IP address.
To register to a Dynamic DNS service provider, the XO device needs access to the internet and to a DNS server to resolve the host name of the service provider. This internet connection can be provided by the Ethernet connection or a 3G/4G connection. If the internet connection is only available through 3G/4G, you have to enter the correct Provider DNS server when setting up Dynamic DNS in the client software.
Note l If you configure a Dynamic DNS service for both the Ethernet and the PPP (3G/4G, modem)
connection, you have to use different host names (only 1 account required, but 2 host names). l If the XO device is behind a router, the Dynamic DNS service will use the external IP address. The
XO device will set this automatically, so no changes in the XO client are necessary.
3.7.2 Setup
Note You have to set up a Dynamic DNS account (with any Dynamic DNS service provider) first.
To configure the XO device for Dynamic DNS, proceed as follows: 1. Choose System > Connections > Ethernet / PPP. 2. Click Advanced mode. The advanced Ethernet options appear:
3. Provide the following information:
Item
Provider DNS server
Description
Enter the provider DNS server.
If you will connect to internet over Ethernet, you can leave this box blank, because certain protocols have been pre-programmed in the software. If the internet connection is only available via 3G/4G (in Advanced mode under PPP), then you have to fill in this box.
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Item
Dynamic DNS server
Dynamic DNS user
Dynamic DNS pass
Dynamic DNS host
Description Select the correct provider in the list.
Enter the username you have received from your provider for the Dynamic DNS account. Enter the password you have received from your provider for the Dynamic DNS account. Enter the host you have received from your provider for your Dynamic DNS account.
4. Click Save, and wait for 1020 seconds while the system establishes a connection to the Dynamic DNS server. o If no error messages appear, the connection to the Dynamic DNS is successful. o If error messages appear, see the troubleshooting section below.
3.7.3 Troubleshooting Dynamic DNS
If the system cannot connect to the Dynamic DNS service, an error message will pop up. At the same time, the system will activate system input 0055 [SYST] DYN DNS FAILED. Typical errors are incorrect username, password, or host name. The most common errors are described below.
Note An error message is displayed only once. If you want to view the message once again, set the Dynamic DNS server to None, and then click Save. Re-enter your DNS provider, and click Save again. Wait for a few seconds and the message will reappear.
`Warning: Unable to determine IP address' If you receive this error message, the XO device could not resolve the service provider's host name:
l Check the provider DNS server settings in the Ethernet screen. l Check the internet connection of the XO device.
`No update required' If you change settings for the Dynamic DNS, the XO device will write a new configuration and force an update of this configuration. Some service providers may return a message such as No update required or Attempts to change to the current address are considered abusive. This system will automatically reset this error on the next automated check, after one minute.
3.8 Restricting Access to the XO Device
To restrict the access to the XO device via the local network, you can:
l Create a list of authorised clients in the Allowed list. If you use the Allowed list, the system automatically adds the IP address of your PC (on which the XO client software is running) to the Allowed list when you add any other IP address. If this were not the case, your own PC would become an unauthorised client and you would no longer be able to connect to the device from your PC. You cannot delete your PC's IP address from the Allowed list. If you leave only your own IP address in the Allowed list, no other client will be able to connect to the XO device.
l Create a list of non-authorised clients in the Banned list. If you use the Banned list, you cannot add the IP address of your PC. If this were not the case, your own PC would become an unauthorised client and you would no longer be able to connect to the device from your PC.
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You cannot use both lists at the same time. Choose the list that suits your situation best. Leave the lists empty if you do not want to restrict access.
Note If you change the IP address of the device, the system will automatically clear the Allowed list.
To restrict access to the XO device, proceed as follows: 1. Choose System > Connections > Ethernet / PPP. 2. Click Advanced mode. The IP address filter appears:
3. Proceed as follows: o To create a list of authorised clients, click Allowed. o To create a list of non-authorised clients, click Banned.
4. In the IP address box, type the IP address that you want to ban/allow. 5. Click Add to add the IP address to the selected list. 6. Repeat for all other IP addresses that you want to ban/allow. 7. To remove an IP address from the list, click the IP address, and then click Del. 8. To quickly remove all addresses:
o From the Allowed list, click Banned. o From the Banned list, click Allowed.
The following message appears:
9. Click Yes to confirm. 10. Click Save.
3.9 4G Wingle Connection
3.9.1 Preparing the Wingle
The Huawei E8372 wingle offers a 4G connection on your XO device. Before you can use the wingle, you need to prepare it on your PC. Then you can insert it into your XO device and specify the PPP settings in the XO client. To prepare the wingle for use, proceed as follows: 1. Install the SIM card in the wingle. For details, see the Quick Start Guide that came with the wingle. 2. Write down the SSID and Wi-Fi key; you will need these later to connect to the Huawei Wi-Fi access point. 3. Insert the wingle into a free USB port on your PC.
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4. Connect to the Huawei Wi-Fi access point. If the PC displays an additional Ethernet connection, you can use this connection instead of the Wi-Fi connection.
5. Open your browser and go to: http://192.168.8.1
6. Log on with username = admin and password = admin. 7. If the window below appears, fill in the PIN code of the SIM card.
8. Select the Disable PIN verification check box, and then click Apply.
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9. In the menu at the top, click Settings.
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10. Click the New Profile button.
11. Provide the following information:
Item Profile name User name Password APN
Description Type a name for the connection. Type a username for the connection (if required check with your provider). Type a password for the connection (if required check with your provider). Enter the APN (Access Point Name) address of your provider.
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12. Click Save, and then click Next.
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13. Optional: change the SSID and Wi-Fi key. 14. Click Finish. 15. In the menu on the left, choose Dial-up > Mobile connection.
16. Make sure that Mobile data is turned on (it is on if the screen displays the Turn off button).
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17. In the menu on the left, choose Security > DMZ settings.
18. Set DMZ status to Enabled. 19. Set the DMZ IP Address to 192.168.8.100. 20. Click Apply.
The wingle is now configured. 21. Insert the wingle into a USB port on your XO device. 22. Restart the XO client.
Next, you will specify the PPP settings for the wingle in the XO client.
3.9.2 Wingle PPP Configuration
To specify the wingle PPP settings, proceed as follows:
1. Choose System > Connections > Ethernet / PPP. 2. Click Advanced mode. The following section appears:
3. Provide the following information:
Item Modem type
Description Select 3G/4G.
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Item PPP username
PPP password
Description
Type the username for connecting via the 4G wingle (PPP authentication).
Type the password for connecting via the 4G wingle (PPP authentication).
Default value V3100
666777
Note
The default user ID is 0. The XO device has 666777 as the initial password which is changed at the first login.
APN address Enter the APN (Access Point Name) address of your provider.
Max. bandwidth Type the desired maximum bandwidth in kbps (kilobits per second) for the PPP connection. If you do not want to limit the bandwidth, type 0.
The graph below this box indicates the bandwidth that the PPP connection is currently using. The box just above the graph displays the current bandwidth value in kbps.
1000
4. Click Save.
3.10 Email
3.10.1 Setting up Email
If you want the XO device to send emails on events/alarms (for example, for the iTrace app), set up the email SMTP server, and the email sender address. Ask the IT Department for the correct settings.
Note The email address of the email sender may need to be an existing email account, depending on the SMTP server settings.
To set up email communication, proceed as follows: 1. Choose System > Connections > Email.
2. Provide the SMTP server address, SMTP server port, and TLS setting as specified by the IT Department.
3. If your email server requires authentication, provide a username and password in the Username and Password boxes.
4. In the Sender email address box, type the email address that will send the emails.
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5. For emails to the iTrace app, specify the following additional settings: o iTrace smtp retry time (110m): specify the time (between 1 and 10 minutes) in which the recipient has to respond to the iTrace email. If the recipient does not respond in time, iTrace sends the email again. o iTrace retry attempts (110): the number of times (between 1 and 10) that iTrace sends an email for the same event. If there is still no response from the recipient after that, the XO device activates the system alarm 0041 [SYST] NO ITRACE REACTION. This alarm can warn CMS staff that there was no response to the iTrace emails, so that they can then take the appropriate action.
6. Click Save.
You can now set up the mailing lists to send emails to.
3.10.2 Setting up Email with Gmail
If you want to use a Gmail account to send emails, you have to set up Gmail too. Proceed as follows:
1. Open your web browser and go to: https://www.google.com/settings/security/lesssecureapps
2. Log on to your Gmail account if necessary. The following screen appears:
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3. Make sure that Turn on is selected. The message Updated appears when you change the setting.
Note
If the link to the Gmail page does not work, you can log on to your Gmail account in your usual way. Choose My Account > Sign-in & Security > Connected apps & sites. Set Allow less secure apps to ON.
3.10.3 Creating Mailing Lists
The email address book defines the mailing lists for sending alarm messages. For each trigger (input), or set of triggers, you specify the email addresses of everyone who needs to be informed of the alarm or event.
You can indicate that the mailing list is for specific use with iTrace. The emails then have a different layout with a link to the iTrace app.
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Caution! Make sure that you link all the inputs used for emails to alarm profiles with Email transmission enabled. For example, you cannot use inputs with alarm profile SILENT MESSAGE, because Email transmission is disabled for silent messages. If necessary, create a separate alarm profile. For details, see Alarm Profiles on page 168.
To create a mailing list, proceed as follows:
1. Choose System > Behaviour > Email Addressbook.
2. Click Add. The following screen appears:
3. In the Name box, type a meaningful name for the mailing list. 4. If the mailing list is used with iTrace iCommand, select the iTrace checkbox.
Next, you will add the required destination email addresses. 5. Under Destinations, click Add. 6. In the Email address box that appears, type the email address, and then click OK. 7. Repeat for all other required destination addresses. 8. To remove an email address, click on the address, and then click Remove. 9. To change an email address, click on the address, and then click Edit. Change the email address as
required and then click OK to confirm. Next, you will add the inputs that will trigger the email.
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10. Under Triggers, click Add. The list with all possible triggers appears.
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Use the filters below the list to reduce the list. If you filter on camera inputs, you can filter further on camera number.
11. To add a trigger, double-click it in the All triggers list. The selected trigger now appears in the Triggers list on the left:
12. To remove a trigger from the Triggers list, double-click it. 13. Click OK to save the triggers. 14. Click OK to save the mailing list. 15. Click Save to save the email address book.
3.10.4 Verifying Email Communication
The XO device sends test emails to verify the email communication setup:
l When you save changes to the email setup, the system sends an SMTP server test email to the sender email address. Check if the sender has received the test email. If not, revise the email connection settings.
l When you save changes to the email address book, the system sends a trigger test email to the recipients. Check if the recipients have received this trigger test email. If not, revise the email connection settings and the email address book.
3.11 USB I/O (MIO and EIO Card)
3.11.1 USB I/O Configuration
An XO I/O Interface USB module contains a set of I/O cards, one Main I/O (MIO) card and one Extension I/O (EIO) card, that offer 20 tamper-protected inputs and 8 relay outputs. The MIO and EIO cards are also referred to as 'on-the-box' cards in ADPRO documentation. You plug the module into a USB port of the iFT Gateway device.
The XO Gateway I/O USB Module constitutes a single module connected to USB with 4 monitored Inputs/4 Relay outputs and a RS485 connection (contrary to the XO I/O Interface USB Modules there is NO VM22E interface).
XO Gateway I/O USB Module is primarily designed for iFT Gateway, but it can be added to any other XO device that does not already have 2 MIO cards via the hardware configuration page.
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Perform the hardware mapping if you are using the XO Gateway IO USB module. For more information, see the XO Gateway IO USB Module - Technical Manual (<TBD>)
For correct operation, you have to indicate if the inputs are normally open (NO) or normally closed (NC), and if they are configured as NEOL, SEOL, or DEOL.
Furthermore, you can configure the outputs to operate in failsafe and/or watchdog mode:
l Failsafe mode means that the relay is activated during idle state, and drops when the output is driven. The advantage is that failsafe outputs drop to `alarm state' when the power supply is cut.
l Watchdog mode means that the output is activated, after a certain timeout, when the system cannot reach the I/O card. This situation can occur when the system hangs. You can let the system automatically restart the motherboard to clear the situation.
To configure the inputs and outputs of the MIO/EIO cards, proceed as follows:
1. Choose System > Connections > I/O.
2. Click the I/O card set in the list, and then click Configuration. The following screen appears:
3. Provide the following information:
Item
Description
Input: Inputs 18 are the inputs on the MIO card, inputs 920 are the inputs on the EIO card.
No End of Line (NEOL)
Select this option if the input is configured as NEOL.
Single End of Line (SEOL) Select this option if the input is configured as SEOL.
Dual End of Line (DEOL) Select this option if the input is configured as DEOL.
Normally Open (NO)
Select this option if the input is normally open.
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Item
Description
Normally Closed (NC)
Select this option if the input is normally closed.
Output: Outputs 14 are the outputs on the MIO card, outputs 58 are the outputs on the EIO card.
Failsafe operation
Select this checkbox for each output that has to operate in failsafe mode.
Watchdog
Select this checkbox for each output that has to operate in watchdog mode.
Buzzer
Select this checkbox if you want the buzzer to sound during a watchdog alarm.
Watchdog: specify the timeouts for the watchdog mode.
Timeout (reset activation) Type the timeout in seconds (1811799) after which the system has to restart the motherboard.
Active
Clear this checkbox if you do not want to restart the motherboard automatically.
Timeout (output activation) Type the timeout in seconds (61599) after which the system has to activate the watchdog outputs and the buzzer.
Audio switcher type: not applicable for iFT Gateway devices.
4. Click OK. 5. Click Save.
3.11.2 Updating the MIO Card Firmware
The list of installed I/O card sets displays the firmware version of the MIO card (v01.00.0000 in the example below).
To update the MIO card firmware, proceed as follows: 1. Choose System > Connections > I/O.
2. Click Update. The following section appears:
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3. Click the button and browse to the .img file with the latest firmware version. 4. Click Open. The Version box displays the firmware version that you will upload.
5. Click Update. The device beeps while the system installs the new firmware (about 5 seconds). 6. When finished, click Cancel to close the update box.
3.11.3 MIO and EIO Cards Inputs/Outputs
The tables below list all the inputs and outputs in the XO client related to the MIO and EIO cards. Real inputs:
MIO + EIO card, set 1
Input (real)
Default name
MIO card 1
I2560
USBIO-1 PRESENCE FLT
I2576
USBIO-1 INPUT01
I2577
USBIO-1 INPUT02
I2578
USBIO-1 INPUT03
I2579
USBIO-1 INPUT04
I2580
USBIO-1 INPUT05
I2581
USBIO-1 INPUT06
I2582
USBIO-1 INPUT07
I2583
USBIO-1 INPUT08
EIO card 1
I2584
USBIO-1 INPUT09
I2585
USBIO-1 INPUT10
I2586
USBIO-1 INPUT11
I2587
USBIO-1 INPUT12
I2588
USBIO-1 INPUT13
I2589
USBIO-1 INPUT14
I2590
USBIO-1 INPUT15
I2591
USBIO-1 INPUT16
I2592
USBIO-1 INPUT17
I2593
USBIO-1 INPUT18
I2594
USBIO-1 INPUT19
I2595
USBIO-1 INPUT20
Description
I/O card absent Real alarm on input 1 Real alarm on input 2 Real alarm on input 3 Real alarm on input 4 Real alarm on input 5 Real alarm on input 6 Real alarm on input 7 Real alarm on input 8
Real alarm on input 9 Real alarm on input 10 Real alarm on input 11 Real alarm on input 12 Real alarm on input 13 Real alarm on input 14 Real alarm on input 15 Real alarm on input 16 Real alarm on input 17 Real alarm on input 18 Real alarm on input 19 Real alarm on input 20
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Tamper inputs:
MIO + EIO card, set 1
Input (tamper) Default name
MIO card 1
I2596
USBIO-1 INPUT01
I2597
USBIO-1 INPUT02
I2598
USBIO-1 INPUT03
I2599
USBIO-1 INPUT04
I2600
USBIO-1 INPUT05
I2601
USBIO-1 INPUT06
I2602
USBIO-1 INPUT07
I2603
USBIO-1 INPUT08
EIO card 1
I2604
USBIO-1 INPUT09
I2605
USBIO-1 INPUT10
I2606
USBIO-1 INPUT11
I2607
USBIO-1 INPUT12
I2608
USBIO-1 INPUT13
I2609
USBIO-1 INPUT14
I2610
USBIO-1 INPUT15
I2611
USBIO-1 INPUT16
I2612
USBIO-1 INPUT17
I2613
USBIO-1 INPUT18
I2614
USBIO-1 INPUT19
I2615
USBIO-1 INPUT20
Outputs:
MIO + EIO card, set 1
Output
Default name
MIO card 1
C2560
USBIO-1 GREEN LED
C2561
USBIO-1 YELLOW LED
C2562
USBIO-1 DISC LED
C2563
USBIO-1 BUZZER
C2576
USBIO-1 OUTPUT01
C2577
USBIO-1 OUTPUT02
C2578
USBIO-1 OUTPUT03
C2579
USBIO-1 OUTPUT04
EIO card 1
C2580
USBIO-1 OUTPUT05
C2581
USBIO-1 OUTPUT06
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Description
Tamper alarm on input 1 Tamper alarm on input 2 Tamper alarm on input 3 Tamper alarm on input 4 Tamper alarm on input 5 Tamper alarm on input 6 Tamper alarm on input 7 Tamper alarm on input 8
Tamper alarm on input 9 Tamper alarm on input 10 Tamper alarm on input 11 Tamper alarm on input 12 Tamper alarm on input 13 Tamper alarm on input 14 Tamper alarm on input 15 Tamper alarm on input 16 Tamper alarm on input 17 Tamper alarm on input 18 Tamper alarm on input 19 Tamper alarm on input 20
Description
Status of green LED (power) Status of yellow LED (fault) Status of disk LED (recording) Status of buzzer Status of output 1 Status of output 2 Status of output 3 Status of output 4
Status of output 5 Status of output 6
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MIO + EIO card, set 1
Output
Default name
C2582
USBIO-1 OUTPUT07
C2583
USBIO-1 OUTPUT08
Description Status of output 7 Status of output 8
3.12 Network I/O Units (Net I/O)
3.12.1 About Network I/O Units
The Network (Net) I/O units offer extra inputs and outputs for your XO device via the local network. You can link up to 8 units to your XO device, each with 4 inputs and 4 outputs. You can expand each unit with up to 3 extension units, each with 4 inputs and 4 outputs. That allows for a total of 128 inputs and 128 outputs. Net I/O units also have LED indicators and a buzzer, controlled by the XO device.
For the physical connection of the Net I/O units, assigning IP addresses... see the ADPRO Network I/O Units Technical Manual (33355).
You can add the Net I/O units to the XO client software, as follows:
l Manually, if you know the IP address of the Net I/O unit. l Using the search function, which discovers all available Net I/O units on the local network.
If you add a base unit, the system automatically adds the extension units too.
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3.12.2 Adding a Net I/O Unit with Known IP Address
To add a Net I/O unit with a known IP address, proceed as follows: 1. Choose System > Connections > I/O. For Net I/O units, you will work in the Network I/O section:
2. Click Add. The following section appears:
3. Provide the following information:
Item IP address Port
Address
Description Type the IP address of the Net I/O unit. This box contains the port number (the port to which the Net I/O unit is listening). The port number is fixed, you cannot change it. Type the sequence number of the Net I/O unit (18).
4. Click OK. 5. Click Save.
3.12.3 Searching Net I/O Units on the Local Network
If you use the search function to add Net I/O units, the system will automatically fill in their IP address and sequence number (address). You can always change the sequence number afterwards.
Caution! The search function scans only the local network. If you have Net I/O units on other networks, behind routers, or behind switches that block UDP, the search function will not discover these units.
To search for Net I/O units on the local network, proceed as follows: 1. Choose System > Connections > I/O. For Net I/O units, you will work in the Network I/O section:
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2. Click Search. The system starts searching for Net I/O units on the local network and displays the found Net I/O units in the search results box.
3. Select the desired Net I/O unit in the list and click Add. The selected Net I/O unit now appears in the Network I/O list.
4. Repeat for other Net I/O units that you want to add. 5. Click OK to close the search results box. 6. Click Save.
The system automatically fills in the address (sequence number 18) of the added Net I/O units.
3.12.4 Modifying the Settings of a Net I/O Unit
To modify the Net I/O unit settings, proceed as follows:
1. Choose System > Connections > I/O. 2. Click the desired Net I/O unit in the list, and then click Edit.
3. Provide the correct IP address and address (sequence number 18) as required. 4. Click OK, and then click Save.
3.12.5 Deleting a Net I/O Unit
To delete a Net I/O unit, proceed as follows:
1. Choose System > Connections > I/O. 2. Click the desired Net I/O unit in the list, and then click Delete. 3. Click Save.
3.12.6 Net I/O Unit Inputs and Outputs Setup
For correct operation, you have to indicate if the inputs are normally open (NO) or normally closed (NC), and if they are configured as NEOL, SEOL, or DEOL (SEOL and DEOL only with monitored inputs on V2 Net I/O units; for details see the ADPRO Network I/O Units Technical Manual (33355)).
Furthermore, you can configure the outputs to operate in failsafe and/or watchdog mode:
l Failsafe mode means that the relay is activated during idle state, and drops when the output is driven. The advantage is that failsafe outputs drop to `alarm state' when the power supply is cut.
l Watchdog mode means that the output is activated, after a certain timeout, if the base unit detects that the XO device is not present. In this case, you can let the buzzer on the base unit sound.
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To set up the inputs and outputs of a Net I/O unit, proceed as follows: 1. Choose System > Connections > I/O. 2. Click the desired unit in the Network I/O box, and then click Configuration.
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Note
The configuration screen always shows 16 inputs and outputs (base unit + 3 extension units), even if there are no physical extension units attached.
3. Provide the following information:
Item
Description
General
Name
Type a name (max. 20 characters) to describe the Net I/O unit. Use a description that is meaningful and relevant.
Network I/O protocol
Port
This box displays the port number (i.e. the port to which the Net I/O unit is listening). The port number is fixed, you cannot change it.
Timeout (sec) Enter the communication timeout, in seconds (11199). NetFinder protocol
Port
This box displays the port number for the NetFinder tool. NetFinder is an external tool for programming the Net I/O unit's IP address and for updating its software. The port number is fixed; you cannot change it.
Digital inputs (116)
No End of Line Select this option if the input is configured as NEOL (default). For legacy Net I/O units
(NEOL)
(unmonitored inputs), always use this setting.
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Item
Description
Single End of Line (SEOL)
Select this option if the input is configured as SEOL (monitored inputs only).
Dual End of Line (DEOL)
Select this option if the input is configured as DEOL (monitored inputs only).
Normally Open Select this option if the input is normally open (default). (NO)
Normally Closed (NC)
Select this option if the input is normally closed.
Digital outputs (116)
Fail safe
Select this checkbox for each output that has to operate in failsafe mode.
Watchdog
Select this checkbox for each output that has to operate in watchdog mode.
Buzzer
Select this checkbox if you want the buzzer on the base unit to sound during a watchdog alarm.
4. Click OK, and then click Save.
3.12.7 Net I/O Unit Inputs and Outputs
3.12.7.1 Inputs The Net I/O units return fault conditions for power fault (POE LOSS) and unit not present (PRESENCE FLT).
1 I2050 I2051
2 I2114 I2115
3 I2178 I2179
Unit address
4
5
I2242 I2306
I2243 I2307
6 I2370 I2371
7 I2434 I2435
Default name 8 I2498 NETIO-X POE LOSS I2499 NETIO-X PRESENCE FLT
(X = unit number 18) The tables below provide overviews of the real and tamper inputs on the base units and extension units.
Real inputs:
Input
1 2 3 4
1 2 3 4
1
I2080 I2081 I2082 I2083
I2084 I2085 I2086 I2087
2
I2144 I2145 I2146 I2147
I2148 I2149 I2150 I2151
3
I2208 I2209 I2210 I2211
I2212 I2213 I2214 I2215
Unit address
4
5
6
7
Base unit
I2272 I2336 I2400 I2464
I2273 I2337 I2401 I2465
I2274 I2338 I2402 I2466
I2275 I2339 I2403 I2467
Extension unit 0
I2276 I2340 I2404 I2468
I2277 I2341 I2405 I2469
I2278 I2342 I2406 I2470
I2279 I2343 I2407 I2471
Default name 8
I2528 NETIO-X INPUT01 REAL I2529 NETIO-X INPUT02 REAL I2530 NETIO-X INPUT03 REAL I2531 NETIO-X INPUT04 REAL
I2532 NETIO-X INPUT05 REAL I2533 NETIO-X INPUT06 REAL I2534 NETIO-X INPUT07 REAL I2535 NETIO-X INPUT08 REAL
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Input
1 2 3 4
1 2 3 4
1
I2088 I2089 I2090 I2091
I2092 I2093 I2094 I2095
2
I2152 I2153 I2154 I2155
I2156 I2157 I2158 I2159
3
I2216 I2217 I2218 I2219
I2220 I2221 I2222 I2223
Unit address
4
5
6
7
Extension unit 1
I2280 I2344 I2408 I2472
I2281 I2345 I2409 I2473
I2282 I2346 I2410 I2474
I2283 I2347 I2411 I2475
Extension unit 2
I2284 I2348 I2412 I2476
I2285 I2349 I2413 I2477
I2286 I2350 I2414 I2478
I2287 I2351 I2415 I2479
Default name 8
I2536 NETIO-X INPUT09 REAL I2537 NETIO-X INPUT10 REAL I2538 NETIO-X INPUT11 REAL I2539 NETIO-X INPUT12 REAL
I2540 NETIO-X INPUT13 REAL I2541 NETIO-X INPUT14 REAL I2542 NETIO-X INPUT15 REAL I2543 NETIO-X INPUT16 REAL
(X = unit number 18) Tamper inputs (available with monitored inputs only):
Unit address
Input
Default name
1
2
3
4
5
6
7
8
Base unit
1 I2096 I2160 I2224 I2288 I2352 I2416 I2480 I2544 NETIO-X INPUT01 TAMPER
2 I2097 I2161 I2225 I2289 I2353 I2417 I2481 I2545 NETIO-X INPUT02 TAMPER
3 I2098 I2162 I2226 I2290 I2354 I2418 I2482 I2546 NETIO-X INPUT03 TAMPER
4 I2099 I2163 I2227 I2291 I2355 I2419 I2483 I2547 NETIO-X INPUT04 TAMPER
Extension unit 0
1 I2100 I2164 I2228 I2292 I2356 I2420 I2484 I2548 NETIO-X INPUT05 TAMPER
2 I2101 I2165 I2229 I2293 I2357 I2421 I2485 I2549 NETIO-X INPUT06 TAMPER
3 I2102 I2166 I2230 I2294 I2358 I2422 I2486 I2550 NETIO-X INPUT07 TAMPER
4 I2103 I2167 I2231 I2295 I2359 I2423 I2487 I2551 NETIO-X INPUT08 TAMPER
Extension unit 1
1 I2104 I2168 I2232 I2296 I2360 I2424 I2488 I2552 NETIO-X INPUT09 TAMPER
2 I2105 I2169 I2233 I2297 I2361 I2425 I2489 I2553 NETIO-X INPUT10 TAMPER
3 I2106 I2170 I2234 I2298 I2362 I2426 I2490 I2554 NETIO-X INPUT11 TAMPER
4 I2107 I2171 I2235 I2299 I2363 I2427 I2491 I2555 NETIO-X INPUT12 TAMPER
Extension unit 2
1 I2108 I2172 I2236 I2300 I2364 I2428 I2492 I2556 NETIO-X INPUT13 TAMPER
2 I2109 I2173 I2237 I2301 I2365 I2429 I2493 I2557 NETIO-X INPUT14 TAMPER
3 I2110 I2174 I2238 I2302 I2366 I2430 I2494 I2558 NETIO-X INPUT15 TAMPER
4 I2111 I2175 I2239 I2303 I2367 I2431 I2495 I2559 NETIO-X INPUT16 TAMPER
(X = unit number 18)
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3.12.7.2 Outputs
1 C2048 C2049 C2050 C2051
2 C2112 C2113 C2114 C2115
3 C2176 C2177 C2178 C2179
Unit address
4
5
C2240 C2304
C2241 C2305
C2242 C2306
C2243 C2307
6 C2368 C2369 C2370 C2371
7 C2432 C2433 C2434 C2435
Default name 8 C2496 ETHIO-X GREEN LED C2497 ETHIO-X YELLOW LED C2498 ETHIO-X DISC LED C2499 ETHIO-X BUZZER
(X = unit number 18)
Unit address
Relay output
Default name
1
2
3
4
5
6
7
8
Base unit
1
C2080 C2144 C2208 C2272 C2336 C2400 C2464 C2528 DIGITAL OUTPUT E001
2
C2081 C2145 C2209 C2273 C2337 C2401 C2465 C2529 DIGITAL OUTPUT E002
3
C2082 C2146 C2210 C2274 C2338 C2402 C2466 C2530 DIGITAL OUTPUT E003
4
C2083 C2147 C2211 C2275 C2339 C2403 C2467 C2531 DIGITAL OUTPUT E004
Extension unit 0
1
C2084 C2148 C2212 C2276 C2340 C2404 C2468 C2532 DIGITAL OUTPUT E005
2
C2085 C2149 C2213 C2277 C2341 C2405 C2469 C2533 DIGITAL OUTPUT E006
3
C2086 C2150 C2214 C2278 C2342 C2406 C2470 C2534 DIGITAL OUTPUT E007
4
C2087 C2151 C2215 C2279 C2343 C2407 C2471 C2535 DIGITAL OUTPUT E008
Extension unit 1
1
C2088 C2152 C2216 C2280 C2344 C2408 C2472 C2536 DIGITAL OUTPUT E009
2
C2089 C2153 C2217 C2281 C2345 C2409 C2473 C2537 DIGITAL OUTPUT E010
3
C2090 C2154 C2218 C2282 C2346 C2410 C2474 C2538 DIGITAL OUTPUT E011
4
C2091 C2155 C2219 C2283 C2347 C2411 C2475 C2539 DIGITAL OUTPUT E012
Extension unit 2
1
C2092 C2156 C2220 C2284 C2348 C2412 C2476 C2540 DIGITAL OUTPUT E013
2
C2093 C2157 C2221 C2285 C2349 C2413 C2477 C2541 DIGITAL OUTPUT E014
3
C2094 C2158 C2222 C2286 C2350 C2414 C2478 C2542 DIGITAL OUTPUT E015
4
C2095 C2159 C2223 C2287 C2351 C2415 C2479 C2543 DIGITAL OUTPUT E016
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4 Alarm Transmission
4.1 Alarm Transmission Channels
For transmitting alarms to the CMS, the XO device offers the following options:
l Primary transmission only: the XO device transmits alarms either via the local network (Ethernet or Wi-Fi) or via the dial-up connection (PPP). o For transmission over the local network, you can specify up to 5 destination IP addresses. For transmission over the dial-up connection, you can specify up to 5 different phone numbers. o However, the system transmits the alarm to only one destination. If the system cannot establish a connection with the first destination, it will try the second, then the third, fourth, and fifth. o If the system cannot reach any of the destinations, it activates the system input 0032 [SYST] PRIMARY LINE FAULT.
l Primary and backup (secondary) transmission: the XO device first tries to transmit the alarms via the primary transmission channel (in this case, the local network). If the system cannot transmit over the primary channel, it switches to the backup (secondary) transmission channel (in this case, the dial-up connection). o You can specify up to 5 destinations for both primary and backup channel. o However, the system transmits the alarm to only one destination. If the system cannot establish a connection with the first destination, it will try the second, then the third, fourth, and fifth. o If the system cannot reach any of the 5 destinations defined for the primary channel, it will switch to the backup channel. Again, it will first try the first destination defined for the backup channel, then the second, and so on. o If the system cannot reach any of the destinations, it activates the system inputs 0032 [SYST] PRIMARY LINE FAULT and 0033 [SYST] BACKUP LINE FAULT.
Note The XO software uses the terms 'backup' and 'secondary' transmission interchangeably. They mean the same thing.
Besides the primary and backup transmission to the main CMS, the system also offers:
l Parallel transmission to two more monitoring stations. o Parallel transmission is always via the local network, not via the dial-up connection. o The same mechanism as for the primary/backup channel applies: you can define up to 5 destinations per parallel channel, and the system will transmit to one destination only (it will try the first destination, then the second, etc). o If the system cannot reach the parallel destinations, it activates the system inputs 0042 [SYST] PARTX1 LINE FAULT and/or 0045 [SYST] PARTX2 LINE FAULT. o The parallel transmission channels are independent. There is no backup parallel channel.
l Email transmission, for example to use with iTrace.
Caution! For each alarm (input), check if the required transmission channels (primary, backup, parallel 1 and 2, email) are enabled in its alarm profile. If the standard alarm profiles do not cover your specific needs, define your own alarm profiles and assign them to the inputs as required.
For setting up the alarm transmission channels, keep the following in mind:
l Alarm reception requires appropriate alarm management software on the destination computer (for example: VCP, EMS, or M3000). For setting up such software, see the documentation of the respective application.
l If you will be using a dial-up connection, connect and set up the 4G wingle first. For more information, see 4G Wingle Connection on page 53.
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You can find detailed instructions for setting up primary, backup, and parallel transmission in the following sections. For setting up email transmission, see Email on page 58.
4.2 Life Check (Site Pulse)
For each transmission channel (primary, backup, and parallel), you can set up a life check (also known as Site Pulse or line test) to check the transmission lines at regular intervals. This helps you to identify and correct any communication faults before they become a problem (if the system cannot transmit alarms to the CMS).
The life check on the transmission channels work like the transmission itself: the system sends the life check message on the primary and backup transmission channels to one destination only. If the life check fails on the first primary destination, the system will try the second, the third... destination. If it cannot reach any of the primary destinations, it activates system input 0034 [SYST] PRIMARY LIFECHECK. It will then try the first backup destination, then the second, and so on. If it cannot reach any of the backup destinations, it activates system input 0035 [SYST] BACKUP LIFECHECK.
For each of the parallel channels independently, the system will try the first destination, then the second... If it cannot reach any of the specified destinations, it activates system input 0044 [SYST] PARTX1 LIFECHECK and/or 0047 [SYST] PARTX2 LIFECHECK.
If you enable the life check, you can specify the interval for sending the life check messages. The results of the life check appear in the transmission settings window:
l Last succeeded: shows the date (yyyy-mm-dd) and time (hh:mm:ss) on which the system performed the last successful life check; and on which destination.
l Last failed: shows the date (yyyy-mm-dd) and time (hh:mm:ss) on which the system performed the last unsuccessful life check.
l Next scheduled: shows the date (yyyy-mm-dd) and time (hh:mm:ss) on which the system will perform the next life check.
Note
For dial-up transmission (PPP), Honeywell recommends to execute the life check less frequently, because of the connection cost (for example, 1 test a day).
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4.3 General Alarm Transmission Settings
The setup below describes the general settings for both the primary and backup transmission channels to the main CMS. This includes identifiers and timeouts, and choosing the desired transmission paths.
To set up the general parameters for alarm transmission, proceed as follows:
1. Choose System > Behaviour > Alarm transmission > CMS alarm transmission.
2. Provide the following information:
Item
Description
Default value
General CMS ID
Server Unit ID
This is the alarm sender signature. This number has to match the number programmed in the alarm management software. For a connection to VideoCentral Platinum, the CMS ID has to be the default value. Click Default to restore the CMS ID to the default value.
3141593
Type the XO device's identification number (19999). This number has 1 to be unique for each XO device that sends alarms to the same computer. The server unit ID is included in the name of the subfolders of the default work folder, and the names of the backup files for system license, configurations....
Caution!
After you change the server unit ID, back up your calibration pictures again.
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Item Site name
Description
Default value
Type a name for the XO device. You can display the name on the live camera images (layover); it is included in the name of the subfolders of the default work folder. The site name is included in the filename of the calibration pictures.
Xtralis ADPRO XO
Caution!
After you change the site name, back up your calibration pictures again.
Connection timeout (s)
Type the delay, in seconds, after which the system automatically
15
disconnects if no more data is exchanged.
Hold time (0 = no repeat) (s)
Type the delay, in seconds, before the system retries to connect after a 600 connection error occurs. Enter 0 if you do not want to try again after a connection error. Honeywell recommends that you only do this if you are using a backup connection.
Activate Alarm Transmission: select the desired transmission path to the main CMS.
No transmission The XO device does not transmit alarms to the main CMS.
Primary Ethernet The XO device connects to the main CMS via the local network (Ethernet or Wi-Fi). + Wifi
Primary PPP
The XO device connects to the main CMS via the dial-up connection.
Primary Eth + wifi The XO device uses the local network (Ethernet or Wi-Fi) as the main connection, / Secondary PPP and the dial-up network as the backup connection.
3. Depending on the choice you made, continue with the instructions in the following sections for setting up the transmission destinations.
4.4 Primary Alarm Transmission Settings
To set up the primary alarm transmission for the main CMS, proceed as follows:
1. Under Primary Alarm Transmission, provide the following information:
Item Auto-negotiate IP address (PPP)
Destination 15
IP address IP port Telephone number
Description
Default value
This option is only available for the dial-up connection (PPP). Select this checkbox to let the CMS assign IP addresses during the time of the communication. You have to select the checkbox if the CMS uses the VideoCentral Platinum software.
Not selected
Here you define up to 5 different computers to receive the alarms. Click the number that you would like to define (15), and then provide the information as described below.
Enter the IP address of the destination computer.
0.0.0.0
Enter the IP port for the alarm transmission.
10000
This option is only available for the dial-up connection (PPP); and you have to set up the connection first. Type the telephone number for the dial-up connection to this IP address. Use only digits; do not use spaces, periods... For example: 056241951
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Item Lifecheck
Description
Default value
Select the desired life check for this communication path:
None
l None: select this if you do not want to use a life check. l Interval: if you want to use a life check, select the interval for sending
the life check messages. l Start time: if you chose Interval, specify the time (in hours, minutes,
and seconds) to send the first life check message. The results of the life check appear below. Click Refresh to update the test results.
2. Click Save. 3. Assign suitable alarm profiles for the following events (for details, see Alarm Input Behaviour on page 176):
o 0032 [SYST] PRIMARY LINE FAULT o 0034 [SYST] PRIMARY LIFECHECK
4.5 Backup (Secondary) Alarm Transmission Settings
The setup for the backup alarm transmission is identical to that of the primary transmission.
To set up the backup alarm transmission for the main CMS, proceed as follows:
1. Under Secondary Alarm Transmission, provide the necessary information. For details, see Primary Alarm Transmission Settings on page 77.
2. Assign suitable alarm profiles for the following events (for details, see Alarm Input Behaviour on page 176): o 0033 [SYST] BACKUP LINE FAULT o 0035 [SYST] BACKUP LIFECHECK
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4.6 Parallel Transmission Settings
Besides the primary and backup transmission to the main CMS, you can set up parallel transmission to two more parallel monitoring stations.
To set up parallel transmission, proceed as follows:
1. Choose System > Behaviour > Alarm transmission > Parallel Alarm Transmission.
2. To activate parallel transmission, select the checkboxes for Parallel transmission 1 and/or 2. 3. Provide the required settings for each parallel transmission channel. Setup is similar to that of the primary
transmission: o General settings such as identifiers and timeouts: see General Alarm Transmission Settings on page 76. o Destinations and life check (line test): see Primary Alarm Transmission Settings on page 77.
4. Click Save. 5. Assign suitable alarm profiles for the following events (for details, see Alarm Input Behaviour on page 176):
o 0042 [SYST] PARTX1 LINE FAULT (parallel transmission path 1) o 0044 [SYST] PARTX1 LIFECHECK (parallel transmission path 1) o 0045 [SYST] PARTX2 LINE FAULT (parallel transmission path 2) o 0047 [SYST] PARTX2 LIFECHECK (parallel transmission path 2)
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5 Using IP Cameras
5.1 Available IP Camera Channels
On an iFT Gateway device, you have 4 IP channels. Each IP camera that you add, takes up 1 IP channel.
When you add an IP camera to your XO device, the camera setup screen displays the number of remaining IP camera channels.
5.2 Prerequisites
Before setting up the camera in the XO client:
l Select IP cameras that are compatible with the XO software. For details, see the following sections in this chapter, and the Supported IP Camera List (26742).
l Set up the IP camera itself: assign an IP address (in the same range as the XO device), and set the date and time. You can adjust the time and date manually, synchronise the camera with an NTP protocol, or synchronise the camera with the XO device (in this case, set the camera's NTP port to UDP 123). Honeywell recommends to configure the IP camera using the manufacturer's web interface. Before connecting the camera to the XO device, reset the camera to the default values, except for the IP address (unless you are using the Generic Driver). However, some camera functions may require special settings in the camera web interface (see the Supported IP Camera List (26742)). In this case, a Technician user can connect to a camera's web interface directly from within the XO client and change the settings. For details, see Remote Access to IP Camera on page 118. If you want to change the IP address only, you can use the IP camera discovery tool (if using the Honeywell or ONVIF driver). For details, see Changing a Camera's IP Address Using the Discovery Tool on page 90.
Setting up IP cameras in the XO client consists of the following steps:
l Setting up the basic parameters for communication and analytic resolution, and enabling the IP camera. This allows the XO device to establish a connection to the IP camera. For details, see Enabling IP Cameras on page 85. You can also use the IP camera discovery tool to detect available IP cameras. For details, see IP Camera Discovery on page 88.
l After enabling the camera: setting up the advanced parameters for live viewing, recording... For details, see Camera Settings on page 100.
5.3 Selecting Suitable IP Cameras
To select suitable IP cameras for use with your XO device, proceed as follows:
1. Check if the camera is listed in the Supported IP Camera List (26742). This document contains the list of supported IP cameras and IP video encoders for FastTrace 2X/2E, iFT Series, and iFT Gateway devices. Check the document for restrictions or special settings for using the camera.
2. If the camera is not listed, but the camera is ONVIF compliant, you can try and enable the camera using the ONVIF driver. In this case, check all required functionality carefully.
3. As a last resort, you can try and use the generic IP camera driver to enable the camera. For a list of known URLs that work with the generic IP camera driver, see the Supported IP Camera List (26742).
Note If you want to use IP cameras or video encoders that are not listed in the supported IP camera list, Honeywell does not guarantee that the cameras will function on the XO devices. Honeywell does not guarantee correct operation because cameras may show unexpected behaviour with firmware versions not tested by Honeywell.
Honeywell does not offer any support for untested cameras.
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5.4 Analytic Resolution for IP Cameras
The system uses the analytics stream from a camera for:
l the ADPRO analytic applications: IntrusionTrace, LoiterTrace, and Motion/Sabotage. l camera calibration for the ADPRO analytic applications (3D and bounding boxes) l the motion and sabotage detection l postmotion detection l generating quad images with alarms l recording, depending on the camera (for details, see the section on the management of IP video streams in the
Supported IP Camera List (26742)).
The default analytics stream is CIF (352 x 288), or the next available higher resolution with a maximum of 640 x 480, with Qnormal quality, at 5 fps.
However, you can have more control over the aspect ratio and quality of the analytics stream:
l By specifying the stream to use for analytics, you can match the aspect ratio to that of the live and recorded views. In some cameras, your choice can be better than the default chosen by the system.
l By selecting a higher compression quality, the system may, in extreme circumstances, give fewer false alarms and more reliable detections because fewer compression artefacts are present. However, it must be stressed that extensive testing shows that the default is typically sufficient, and consumes less bandwidth.
l The resolution of the selected stream does not affect analytics performance.
When you enable an IP camera, you can select:
l The default analytics stream: CIF/SIF or the next available higher resolution with a maximum of 640 x 480, with Qnormal quality, at 5 fps.
l Or, you can select a specific aspect ratio (4:3, 16:9, or 16:10). If you select an aspect ratio, you can also choose to use a low- or high-resolution image. o If you choose low resolution (recommended), the system will select the video stream with the selected aspect ratio and the lowest available resolution near to CIF/SIF, with a maximum of 640 x 480, and minimum horizontal resolution of 352 pixels. For example: 480 x 360 for 4:3; or 480 x 270 for 16:9. o If you choose high resolution, the system will select the video stream with the selected aspect ratio and the highest available resolution, but also with a maximum of 640 x 480. For example: 640 x 480 for 4:3; or 640 x 360 for 16:9.
If the camera does not supply a video stream that meets your criteria, the system will issue a warning message and automatically revert to the default analytics stream.
Selecting a high-resolution analytics stream does not necessarily improve detection, because the analytic engines do not require high-resolution images for reliable detection. They will reduce the high-resolution images to CIF format before processing. Therefore, Honeywell recommends to select a low-resolution stream. However, if you absolutely require a higher resolution, then you can select a high-resolution stream. Remember that this may reduce system performance.
Note
You can only choose the analytics stream aspect ratio and resolution before you enable the IP camera. If you want to change the settings, you have to disable the camera first; adjust the settings; and then enable the camera again.
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5.5 Streams with Different Aspect Ratios
Ideally, the aspect ratio of the low-resolution analytics stream is identical to the aspect ratio of the high-resolution live/recording streams. However, wide-screen cameras may not offer low-resolution streams with the same aspect ratio.
For example, a camera may offer low-resolution images with aspect ratio 4:3, and high-resolution images with aspect ratio 16:9. Typically, a 4:3 camera image has a narrower field of view than the 16:9 image: the edges are cut off. However, some cameras take the wide image and squeeze it into a narrow image. This results in a full field of view in the 4:3 image, but the image is distorted.
16:9 image
16:9 image
4:3 image, cropped: edges are cut off, narrower field of view, but image is
not distorted
4:3 image, squeezed: full field of view (no cut-off edges), but distorted image
Both cases have pros and cons, and require careful calibration:
l In a cropped image, the area available for detection is smaller (narrower field of view). However, detection is accurate with careful 3D calibration. Bounding box calibration makes sure that bounding boxes appear correctly on images with all aspect ratios. Keep in mind that, upon an alarm from a PIR detector or from another input, the system produces quad/live alarm images from the cropped stream. When using such cameras, make sure to set up the system (PIR detector FOV, double-knock scenario...) from the analytics stream.
l In a squeezed image, the area available for detection is larger, but the slight distortion of the image will influence the analytics behaviour. Take extra care of 3D and bounding box calibration, and test the detection parameters thoroughly through walk tests.
5.6 Troubleshooting Analytic Resolutions
The system performs a number of checks to make sure that your analytics applications work as expected. Issues may occur if there is a mismatch between the analytics stream and the calibration pictures for an IP camera. If the system finds a mismatch, the following warning messages may appear:
l The message One or more cameras are not streaming the analytic resolution XO expects... will appear each time you log on to the XO client, as long as there is a mismatch between the analytics stream and the calibration pictures for at least one IP camera.
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l The message Please check your calibration settings... will appear after you disable and then enable a camera with a different analytic resolution.
Possible mismatches are: l The aspect ratio of the calibration images is different from the aspect ratio of the analytics stream.
This may happen when you had made calibration images before, then changed the analytics stream. For example: you had made calibration images when using the default analytics stream, and then disabled and enabled the camera again choosing a 16:9 analytics stream. Or, you switched between corridor and normal modes. l The aspect ratio of the calibration images and the analytics stream is the same, but the quality is different. For example, you had made calibration images at 480 x 360 (4:3, low resolution), but you have changed the analytics stream to 640 x 480 (4:3, high resolution). To solve issues with analytic resolutions for a camera, proceed as follows: 1. Open the camera setup window: choose System > Connections > Video Inputs, and then select the
desired camera. If there is an issue with the camera, the Clear analytic check flag button appears at the bottom of the window.
2. Compare the analytics stream resolution with the calibration pictures resolution: o The analytics stream resolution is displayed in the Default analytic resolution box. o The calibration pictures resolution is displayed in the calibration window: click Camera calibration and check the resolution under the thumbnails.
3. Proceed as follows: o If you do not need to keep the current analytics stream: disable the camera, choose an aspect ratio and quality for the analytics stream that is in line with the existing calibration pictures, and then enable the camera again. o If you want to keep the current analytics stream: make new calibration pictures and recalibrate the front and back of the scene. Also perform bounding box calibration, if necessary. For details, see Camera Calibration on page 104. Check also the analytics application settings (IntrusionTrace, LoiterTrace, and Motion/Sabotage) and perform walk tests to confirm detection.
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4. When finished, click the Clear analytic check flag button at the bottom of the camera setup window. 5. Click Save.
5.7 Using Cameras in Corridor Mode
The system supports corridor mode (on cameras that support this feature), where the camera image is taller than wide. In hallways and corridors, a larger part of the camera image is useful for analytics when using corridor more. In addition, it reduces the dead zone beneath the camera.
Camera image in normal mode
Camera image in corridor mode, showing more of the foreground If you have used a camera with analytics in normal mode before, you have to make new calibration pictures and recalibrate the scene when you switch to corridor mode.
Caution! If you are using analytics in corridor mode, remember that corridor mode affects the maximum horizontal field of view (FOV) because fewer pixels are available horizontally. For details, see the documentation of the analytics application.
To use a camera in corridor mode, proceed as follows: 1. For a camera that is already in use: disable the camera in the XO client. 2. Use the camera's web interface to set the camera in corridor mode. Consult the camera manufacturer's
documentation for instructions. 3. Enable the camera. 4. Configure the recording stream (event quality).
Note When selecting resolutions for a camera in corridor mode, the system displays the available options in the normal way: for example, it will display 640 x 480 (and not 480 x 640). However, the information bar in the Live Video window will show the selected resolution in corridor mode: for example, 360 x 480 (and not 480 x 360).
5. Perform 3D calibration: make new calibration pictures, and recalibrate the front and back of the scene. 6. If the camera uses streams in different aspect ratios, also perform bounding box calibration. 7. For analytics (Motion/Sabotage, IntrusionTrace, LoiterTrace): redraw the detection zones. 8. Check the detection parameters. 9. Redraw mask zones. 10. Perform walk tests to confirm detection.
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5.8 Enabling IP Cameras
You can add an IP camera manually if you know its IP address, or you can use the discovery tool to search the network for all IP cameras that the XO device can connect to. You can then add the found IP cameras without entering the IP address yourself. For details, see IP Camera Discovery on page 88. The procedure below describes the manual method.
To enable an IP camera manually, proceed as follows:
1. Choose System > Connections > Video Inputs. 2. Choose a free camera number from the list.
The system indicates camera numbers that are already in use by an asterisk *. 3. Under Type, click IP cam.
The Remaining Cams box displays the number of remaining IP camera channels on the XO device.
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4. Provide the following information:
Item Cam brand
Description
Select the camera's brand driver, the ONVIF driver, or the generic driver. For details on the correct driver, see the Supported IP Camera List (26742). The system automatically fills in a number of settings based on the brand's typical default settings.
The following options appear if HONEYWELL or ONVIF PROFILE S driver is selected:
l ONVIF-S: this version of the driver supports only ONVIF Profile S l ONVIF-S/ONVIF-T: this version of the driver supports both ONVIF Profile S and
Profile T.
Note
XO 4.5 Client software supports cameras with ONVIF Profile S/T drivers. All the newly approved cameras and future cameras support ONVIF Profile S/T drivers. ONVIF Profile S is supported for backward compatibility. Only the ONVIF Profile S/T drivers support H265, and it is the preferred driver for new cameras.
If you select the ONVIF-S/ONVIF-T option, the Use H265 if available option is enabled. Less bandwidth is consumed if the camera has H265 module. Check the camera's technical specifications for the correct driver version. l Select Generic Driver 1.0 for a generic-driver camera. Selecting the Decode
high-resolution stream checkbox increases the resolution for up to 2 MP.
Channel selection
IP address RTSP port HTTP port Username Password Confirm password
Note
The XO Client Software supports higher resolution/framerate for the cameras which use generic drivers. Most IP cameras have two streams with one video channel and one analytic channel. Some generic driver cameras have a single stream with 1920 x 1080P resolution. The XO 4.5 Client software has been enhanced to use this single stream as both analytic stream and video stream. For a generic driver camera which has single-stream video input with a frame-rate between 5 and 30 FPS (Frames Per Second), up to 10 FPS can be used as an analytic stream.
Only available for certain drivers. If the driver supports multi-lens or multi-channel devices (such as the Honeywell HQA Performance Series DVRs), the following options may be available:
l Single or IP cam: select this option for a single-lens or single-channel device (a normal IP camera).
l Multi or HQA: select this option for a multi-lens or multi-channel device. If you have selected this option, then also select the desired lens or channel that you want to enable.
Type the camera's IP address.
Type the RTSP communication port number for the camera.
Type the HTTP communication port number for the camera.
Type the username for logging on to the camera.
Type the password for logging on to the camera.
Type the password again.
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Item Aspect ratio
Raw resolution
Use H265 if available Treat this cam as a single stream cam
Use stream no. Thermal
Description
Select the desired aspect ratio for the analytics stream. You can choose:
l CIF or SIF: select one of these options for the default settings. You cannot select a raw resolution with CIF or SIF.
l 4:3, 16:9, or 16:10: select one of these options to match the aspect ratio of the analytics stream with that of the live/recording streams.
Only available if you use a different aspect ratio than the default CIF/SIF:
l Low (recommended): the system will select the video stream with the selected aspect ratio and the lowest available resolution near to CIF/SIF, and with a maximum of 640 x 480.
l High: the system will select the video stream with the selected aspect ratio and the highest available resolution, with a maximum of 640 x 480.
Only available for specific camera drivers: select this checkbox if you want to use H.265 video compression with the camera.
You are not allowed to draw any other streams from the IP cameras than those destined for the XO device. If you need to draw other streams from the IP camera for any reason, select the checkbox to use the single stream mode.
Using only one stream limits functionality: the XO device will only use the analytics stream.
For single-stream camera only. Typically, the analytics stream from a camera is stream 1. If the camera uses a different stream, type the stream number here.
Select this checkbox to enable the camera as a thermal camera.
Note
As soon as you enable the camera, the settings above are no longer accessible. If you need to change the settings, you have to disable the camera first, change the settings, and then enable the camera again.
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5. Click Enable to start using the IP camera. The system connects to the camera, and the camera setup window appears:
Note You can continue working while the system enables the camera in the background. Select the next camera in the camera list.
6. To complete the setup, continue with Camera Settings on page 100.
5.9 IP Camera Discovery
The IP camera discovery tool allows you to discover all IP cameras in the network, and to add them easily without entering the IP address manually.
To discover IP cameras, proceed as follows:
1. Choose System > Connections > Video Inputs. 2. Choose a free camera number from the list.
The system indicates camera numbers that are already in use by an asterisk *.
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3. Under Type, click IP cam.
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4. Click Discover cameras (next to IP address). The system starts searching the camera network for IP cameras. When finished, the results appear:
IP cameras that are already enabled on this XO device appear in dark grey; you cannot select or change them. Available cameras appear in light grey.
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5. To add an available IP camera to the XO device, click the camera in the list, and then click Use IP address. The system returns to the video inputs screen and fills in the camera's IP address:
6. Select the camera brand and fill in all other information as required, and then click Enable. For details, see Enabling IP Cameras on page 85.
7. To complete the setup, continue with Camera Settings on page 100.
5.10 Changing a Camera's IP Address Using the Discovery Tool
When using the discover tool, you can change the IP address of a discovered camera.
Note Changing a camera's IP address is only possible for cameras using the Honeywell or ONVIF driver.
The following options exist: l If you want to change the address of only one camera, you can enter the new IP address manually. l If you want to change the address of a range of cameras, you can define a range of IP addresses and select
the desired address from a list. Both methods are described in detail further below.
5.10.1 Changing an IP Address for a Single Camera
To change a camera's IP address manually using the discovery tool, proceed as follows: 1. Choose System > Connections > Video Inputs. 2. Choose a free camera number from the list. If you want to change the IP address of a currently enabled
camera, select the desired camera and disable it.
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3. Under Type, click IP cam.
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4. Click Discover cameras (next to IP address). The system starts searching the network for IP cameras. When finished, the results appear:
IP cameras that are enabled on this XO device appear in dark grey; you cannot select or change them. Available cameras appear in light grey.
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5. In the camera list, provide the following information in the row of the camera that you want to change. Scroll to the right to see more columns.
Item
Description
Manual
Type the new IP address for the camera. Make sure that this IP address is not in use.
Subnet mask Type the subnet mask for the camera network.
Camera gateway Optional: type the camera network gateway address.
Username
Type the username for logging on to the camera.
Password
Type the password for logging on to the camera.
Below is an example of a filled-in screen:
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6. Scroll back to the left and click Change to. The system will change the camera's IP address. When finished, the following screen appears:
7. To update the camera list and reflect the changes, click Search. When finished, the Ip address column displays the new IP address:
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8. If you want to add the IP camera to the XO device, click the camera in the list, and then click Use IP address. The system returns to the video inputs screen and fills in the camera's new IP address:
9. Select the camera driver (ONVIF Profile S or Honeywell) and fill in all other information as required, and then click Enable. For details, see Enabling IP Cameras on page 85.
Note Changing a camera's IP address is only possible for cameras using the Honeywell or ONVIF driver.
10. To complete the setup, continue with Camera Settings on page 100.
5.10.2 Changing Multiple IP Addresses Using a Range
To change a range of camera's IP addresses using the discovery tool, proceed as follows: 1. Choose System > Connections > Video Inputs. 2. Choose a free camera number from the list. If you want to change the IP address of a currently enabled
camera, select the desired camera and disable it.
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3. Under Type, click IP cam.
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4. Click Discover cameras (next to IP address). The system starts searching the camera network for IP cameras. When finished, the results appear:
IP cameras that are enabled on this XO device appear in dark grey; you cannot select or change them. Available cameras appear in light grey.
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5. If you want to select the new IP address from a range, define the desired IP address range in the boxes under the camera list. Provide the following information:
Item
Description
First IP address Type the first IP address in the desired range.
Last IP address Subnet mask
Type the last IP address in the desired range. Note that the system automatically copies what you filled in for First IP address; and you can only change the last part of the IP address.
Type the subnet mask of the camera network.
Camera gateway Optional: type the camera network gateway address.
6. To apply the IP address range, click Apply camera range. The system automatically assigns the range of IP addresses for the available cameras, from top to bottom. It also copies the subnet mask and camera gateway (if provided) to the cameras.
7. If you want to change the automatic assignment, select the desired IP address from the list for each camera:
8. In the camera list, provide the following information in the row of each camera that you want to change. Scroll to the right to see more columns:
Item Username Password
Description Type the username for logging on to the camera. Type the password for logging on to the camera.
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Below is an example of a filled-in screen:
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9. Scroll back to the left and click Change to for each camera that you want to change. The system will change the cameras' IP addresses. When finished, the following screen appears:
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10. To update the camera list and reflect the changes, click Refresh. When finished, the Ip address column displays the new IP addresses:
11. If you want to add an IP camera to the XO device, click the camera in the list, and then click Use IP address. The system returns to the video inputs screen and fills in the camera's new IP address:
12. Select the camera driver (ONVIF Profile S or Honeywell) and fill in all other information as required, and then click Enable. For details, see Enabling IP Cameras on page 85.
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Note Changing a camera's IP address is only possible for cameras using the Honeywell or ONVIF driver.
13. To complete the setup, continue with Camera Settings on page 100.
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6 Camera Settings
After enabling the camera, proceed with the following sections to complete the setup.
6.1 General Settings
To specify the general settings for a camera, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under General, provide the following information:
Item Name
Mount type
Description
Enter a name for the camera (max. 20 characters).
Honeywell recommends to use a meaningful and relevant description.
For fisheye cameras only: select how the camera is mounted. This allows the system to correctly identify which part of the fisheye image is the floor and which is the ceiling. The de-warped image will then be the right way up.
l Ceiling: the fisheye camera is mounted on a ceiling ('looking down'). l Desktop: the fisheye camera is mounted on a desktop or floor ('looking up'). l Wall: the fisheye camera is mounted on a wall ('looking horizontally').
PIR integrated on camera
Note
For wall mounting, check the camera mounting orientation. If you mount the camera upside down, the dewarped image will be upside down as well.
This option is only available if the camera has an integrated PIR (for example the Axis M1054). Select the checkbox to enable the integrated PIR. You can then use PIR alarms for this camera.
3. Click Save.
6.2 Video Settings
Under Video Settings, you can adjust:
l Brightness, contrast, and saturation. l Pixelation mode: for pixelating video streams to the CMS. For details, see Pixelation on page 101.
6.2.1 Brightness, Contrast, Saturation
Note The brightness, contrast, and saturation settings may not work for all IP cameras. In this case, you can try and change the settings using the camera's web interface. Check the Supported IP Camera List (26742) for known issues.
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To adjust brightness, contrast, and saturation, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Adjust video settings. A live image from the camera appears.
3. Drag the sliders to adjust brightness , contrast , and saturation and pixelation level .
4. Click Default to restore the default values.
Caution! Clicking Default will also reset the pixelation level to 0.
5. Click Save.
6.2.2 Pixelation
Pixelation allows you to send pixelated video (live, recorded, and quad images) to provide privacy protection when a CMS monitors a site. For each video channel, you can set the pixelation level, and choose to pixelate the image when the system is armed, disarmed, or always.
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In the XO client, Administrator users will always see the normal, unpixelated images, regardless of the settings. For other users (Technician or User), you can define which camera images will be pixelated for them. This allows you to provide a pixelated image for one user, but the same, unpixelated image for another. For details, see Pixelation on page 206.
For example, you set up camera 1 for pixelation, but only in disarmed state. You specify that user A will see pixelated images for camera 1, and user B will see normal images. In this case: user A will see pixelated images in disarmed state, and normal images in armed state. User B will always see normal images.
Caution! For pixelation to work with the CMS, the SDK for the CMS has to support pixelation (FT2 SDK version 3.03.0004 or above).
To pixelate a video channel, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Adjust video settings. A live image from the camera appears.
3. Drag the bottom slider to adjust the pixelation level. The number at the right-hand side of the slider indicates the pixelation level (0100). The result is visible in the preview window.
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4. Under Pixelate mode, select when the system has to apply pixelation: o Armed: only when the system is armed. o Disarmed: only when the system is disarmed. o Armed/disarmed: always.
5. If you want to remove pixelation, drag the slider to the far left (pixelation level = 0).
Caution! Do not click Default; this will also reset the brightness/contrast/saturation settings.
6. Click Save.
6.2.3 Anonymization
The anonymization feature helps in meeting the European Union standards for GDPR (General Data Protection Regulation) compliance. The objective of this feature is to use the masking techniques which enable hiding the identifiable personal data or personal identity from the video recorded using the video surveillance system. The masking is achieved using pixelation. The XO Client allows you to choose an anonymization type, which can be:
l Full frame pixelation To pixelate the entire frame l High Motion Scene To anonymize moving objects in a high motion scene l Variable Scene If the scene contains both stationary and moving people or objects, then select this option to
anonymize the objects in the scene. l Still Scene To anonymize the objects in a scene where the scene predominantly contains stationary people
and objects.
To configure anonymization, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Adjust video settings. A live image from the camera appears. 3.
4. Drag the sliders to adjust brightness , contrast , saturation and pixelation level .
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5. Choose a Pixelate mode. 6. Choose an anonymization type from the list.
6.3 Camera Calibration
6.3.1 About Camera Calibration
If you are using analytics, you may need to perform the following camera calibrations:
l 3D calibration: only if you use the ADPRO analytics applications IntrusionTrace (calibration is mandatory) or LoiterTrace (calibration is optional). The 3D calibration of a scene makes sure that the video analytics application knows the size of an object, the distance it travels through the scene, the speed... Correct detection is based on these parameters.
l Bounding box calibration: only for IP cameras that use different aspect ratios for the analytics stream and the live/recording stream. Bounding box calibration makes sure that the analytic bounding boxes appear correctly on all streams, regardless of their aspect ratio.
You can find detailed instructions for both calibrations in the following sections.
6.3.2 3D Calibration
3D calibration allows analytics applications to identify the size, speed... of detected objects in the camera image. Setup requires two easy steps to mark:
l the height of a known object at the front of the scene l the height of that same object at the back of the scene.
Typically, you make a snapshot of the scene with a person/object standing at the front of the scene (A), at the bottom of the camera image, and another snapshot with the same person/object standing at the back of the scene (B), at the top of the camera image. On a fisheye camera, you do the same: you make a snapshot with a person/object at the bottom of the scene (A), and another with the same person/object at the top of the scene (B). Although the objects will be similar in size at these two extremes, the measurements provide reliable detection across the scene.
Always perform walk tests to confirm detection.
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Position of objects for 3D calibration in normal scene Position of objects for 3D calibration in fisheye scene You can either use live images, or you can first record images and take snapshots when you play back the footage, so that only one person can calibrate the scene.
You can calibrate a scene in the XO client:
l from the IntrusionTrace configuration window l from the LoiterTrace configuration window l or from the video input configuration window.
You need to calibrate a scene only once. The calibration is valid for all analytics applications (IntrusionTrace, LoiterTrace, and Motion/Sabotage). The system displays thumbnails and the resolution of the calibration pictures (if available) in the analytics configuration window.
6.3.3 3D Calibration from Live Images
To calibrate a scene from live images, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Camera calibration.
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3. Under Tools, click Live Video. The live camera image appears.
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4. When the person/object is standing at the front of the scene, click
to make a snapshot. Make sure
that the person/object is completely visible (from head to toe). A miniature version of the snapshot appears
at the bottom of the screen; the system indicates the image resolution.
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5. When the person/object is standing at the back of the scene, click
to make a snapshot. Make sure
that the person/object is completely visible (from head to toe). A miniature version of the snapshot appears
at the bottom of the screen; the system indicates the image resolution.
6. To calibrate the front of the scene, you need to draw a marker line with the same height as the object/person in the front: click . The front snapshot now appears as the camera image.
7. Click the camera image near the top of the person/object, and drag downward to the bottom of the person/object. A vertical, red marker line appears.
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Note If you have calibrated the scene before, the vertical red marker is already visible. You only need to adjust it.
8. Adjust the marker line until it has exactly the same height as the person/object at the front, as follows: o To move the position of the marker line in the scene, drag it by its white handle in the middle. o To change the height of the marker line, drag the red handles at the top and bottom.
9. Click Save. You will now calibrate the back of the scene. 10. To calibrate the back of the scene, click . The back snapshot now appears as the camera image. 11. Click the camera image near the top of the person/object, and drag downward to the bottom of the
person/object. A vertical, red marker line appears.
Note
If you have calibrated the scene before, the vertical red marker is already visible. You only need to adjust it.
12. Adjust the marker line until it has the same height as the person/object at the back. Next, you will indicate the height of the person/object.
13. Under Calibration, in the Unit of Measure list, choose the desired unit of measure (metres, yards, or feet). The unit of measure is valid for the back and front of the scene.
14. In the Height of object box, select the height of the person/object. Choose the value that is the closest to the person/object's exact height. The height is valid for the back and front of the scene.
15. Click Save, and then close the calibration window.
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6.3.4 3D Calibration from Recorded Images
To calibrate a scene from recorded images, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Camera calibration.
3. Under Tools, click Live Video. The live camera image appears.
4. Click Record. The system starts recording the live images. 5. While recording, make the person/object stand still at the front and at the back of the scene. 6. When you have the required footage, click Record again to stop recording.
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7. Click Playback. The system starts playing the recorded footage.
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8. Making snapshots and calibrating the scene is identical as for live video. For details, see the procedure in 3D Calibration from Live Images. Start at step 4 on page 106, and continue to the end.
6.3.5 Bounding Box Calibration for Different Aspect Ratios
Bounding box calibration is only required for IP cameras that use different aspect ratios for the analytics stream and the live/recording stream. It makes sure that the analytic bounding boxes appear correctly on all streams, regardless of the aspect ratio.
Correct bounding box calibration depends on the way the camera provides the low-resolution stream (see Streams with Different Aspect Ratios on page 82):
l To calibrate the bounding boxes for cameras that provide cropped images: see Normal Bounding Box Calibration on page 110.
l To calibrate the bounding boxes for cameras that provide squeezed images: see Bounding Box Calibration for Squeezed Images on page 112.
Caution! Set up the recording stream resolution (see Recording Parameters on page 115) before you calibrate the bounding boxes.
If the analytics and recording streams have the same aspect ratio, then bounding box calibration is not required and the option is unavailable.
6.3.5.1
Normal Bounding Box Calibration
To calibrate the bounding boxes, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Camera calibration.
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3. Click the Bounding box calibration tab.
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The system takes two snapshots, one at each resolution, and displays them on top of each other. 4. Drag the sides or the corner of the image until both images overlap perfectly.
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The result should look like this:
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5. Click Save, and then close the calibration window.
6.3.5.2
Bounding Box Calibration for Squeezed Images
To calibrate the bounding boxes for squeezed images, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Video settings, click Camera calibration. 3. Click the Bounding box calibration tab. The system takes two snapshots, one at each resolution, and
displays them on top of each other. 4. Click Overlay rectangles. The system aligns the images automatically. 5. Click Save, and then close the calibration window.
6.4 Overlay
Note The overlay options may not be available, or may not work for all IP cameras. You can try and set the overlay info using the camera's web interface.
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In the camera configuration screen, under Overlay, you can specify which information you want to appear on top of the camera image in the Live Video window.
To specify the overlay texts, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Overlay, provide the following information:
Item Local time Camera name Site name
Text brightness
Description Select this checkbox to display the local time on the camera's live image. Select this checkbox to display the camera name on the camera's live image. Select this checkbox to display the site name on the camera's live image. The Site name option only appears after you select the Camera name checkbox. Select a colour for the text that is displayed on the camera's live image. Select the colour that has the best contrast with the camera image.
3. Click Save.
6.5 Live View and Multicast (Parameters)
To specify the network-related settings for live streaming and multicast, proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under Parameters, provide the following information:
Item Default analytic resolution
Default live preset
Description
This box indicates the analytic resolution for the camera, as the system selected when enabling the camera. You cannot change the analytics resolution here. For details, see Analytic Resolution for IP Cameras on page 81. For analogue cameras, the analytics stream is CIF/SIF @ 5 fps.
Select the default image quality for the live images from the camera. When you add the camera to the Live Video window, the system displays the camera images at this selected quality. You can always change the image quality in the Live Video window (right-click the camera image).
The available options depend on the camera. For IP cameras, the live presets are based on the analytic and event streams.
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Item
Enable live multicast Multicast address
Description
This button is only available for certain types of cameras. It allows you to define your own quality presets.
The XO client comes with 10 predefined quality presets. These presets are valid for all the cameras. However, if the camera functionality allows, you can define your own presets as follows:
Click the button to open the list of predefined quality presets. Select a preset that is not in use, and set the following items:
l Fps: frames per second l Resolution: image resolution l VBR: click this option to use a variable bitrate. Select the desired quality: Qlow,
Qnormal, or Qhigh. l CBR: click this option to use a constant bitrate. Type the desired bitrate (in kilobits
per second).
For more details on VBR and CBR, see Recording Parameters on page 115.
Multicast is the simultaneous supply of information to one or more computers via only one data stream from the source. When multiple computers poll this one stream, the system creates multiple copies, but the initial upload will remain the same. In this way, multicast ensures less data traffic over the network.
Select this checkbox if you want to use the multicast protocol.
Enter the IP address to which the XO device has to send the multicast stream. The IP address range assigned for multicasting on the local LAN network is 224.0.0.0 239.255.255.255.
Multicast port
Note Assign a unique multicast address to each camera. Everyone who has subscribed to the multicast, can view the live images on this address, using a web browser or an XO client.
Type the port number for the multicast stream.
Note
Assign a unique multicast port to each camera. The IT Department has to define the multicast port before connecting the XO device to the LAN network.
3. Click Save.
6.6 PTZ Setup
To set up pan-tilt-zoom (for PTZ cameras only), proceed as follows:
1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Under PTZ, provide the following information:
Item
Description
Use PTZ Control Select the checkbox to enable the PTZ functions of the PTZ camera.
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Item Auto-Home Expire Time (sec.)
Positioning Time (sec.)
Home preset number 3. Click Save.
Description
Enter the time, in seconds, before the camera automatically moves back to its home position after a PTZ action. The minimum time is 10 seconds.
Set to 0 if you want to disable the auto-home feature (keep the camera at the PTZ position).
Note
If you are using the Auto-Home Expire Time (value different from 0), the system suppresses analytics detection during PTZ movement. The analytics detection resumes when the camera has returned to the home position.
Enter the time, in seconds, to allow the camera to move to a preset position.
The system takes the positioning time into account if you let the PTZ camera move to a preset position when an input is triggered. The system then delays the alarm message of that input until the positioning time has expired. This makes sure that the camera is in position and has stopped moving, so that quad images are sharp. If the camera is still moving when the system creates the quad images, the quad images will be blurry.
Leave this setting at the default value (= 0). In the exceptional case of an IP camera that does not support a PTZ home position, you can specify a specific preset number that will server as the 'home' position for such a camera.
6.7 Recording Parameters
Under Recording parameters you define the image quality for event recording. The available options and values depend on the camera type. For details on IP cameras, see the Supported IP Camera List (26742).
If you have selected Treat this cam as a single stream cam when enabling the camera, then the recording settings are unavailable: recording always occurs at the same quality as live viewing (see Live View and Multicast (Parameters) on page 113).
To specify the recording parameters, proceed as follows: 1. Choose System > Connections > Video Inputs, and select the desired camera.
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2. Under Recording parameters, click Event quality to specify the image quality for event recording.
3. For the recording settings, provide the following information:
Item Fps
Resolution
Description Type the desired number of frames per second. The available range is indicated on the right side of the box. Select the desired image size: available as cif, qcif... or in pixels (width x height).
VBR CBR
Caution!
If you select an image size that has a different aspect ratio than the analytics stream (as shown in the Default analytic resolution box in the camera setup window), you have to calibrate the bounding boxes. For details, see Bounding Box Calibration for Different Aspect Ratios on page 110.
Select this option to use a variable bitrate for a constant image quality. Select the desired quality:
l Qlow: low image quality l Qnormal: normal image quality l Qhigh: high image quality.
With a variable bitrate, the bitrate changes with scene content. The bitrate will be higher for scenes with a lot of motion, and lower for scenes with less motion.
This setting is suitable if you need high-quality images when there is motion in the scene. Keep in mind that the available bandwidth has to be sufficient to accommodate high throughputs.
The recommended setting is VBR at normal image quality.
Select this option to use a constant bitrate with a variable image quality. Type the desired bitrate, in kbps (kilobits per second), in the Bitrate box. The available range depends on the camera, and is indicated on the right side of the box.
With a constant bitrate, the image quality and/or frame rate will decrease for scenes with a lot of motion, if the required bitrate exceeds the set bitrate. The higher the bitrate value, the higher the image quality and frame rate can be, but also the higher the consumed bandwidth. This setting is suitable if the available bandwidth is limited.
4. Click OK to close the recording quality window. 5. Click Save.
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6.8 Copying Camera Settings
If you have several (nearly) identical cameras connected to your XO device, you can set up one camera and then copy its settings to the other cameras. You need to enable all the required cameras first.
Caution! l You can copy the settings for recording, PTZ, and live preview only to compatible cameras. l You can copy the settings for the bounding box calibration only to identical cameras.
To copy settings to other cameras, proceed as follows: 1. Choose System > Connections > Video Inputs, and select the camera from which you want to copy the
settings. 2. Click the button (on the right-hand side of the camera list).
3. Under Copy settings from camera x, select the settings that you want to copy to the other cameras:
Item
Description
Brightness / Contrast / Settings for brightness, contrast, saturation, and pixelation. Check these Saturation / Pixelation settings for each camera after copying, and adjust as needed.
Overlay settings Recording settings
Information to display on the camera image (date and time, camera name...). Image quality settings for event recording.
Preset settings PTZ settings
Default image quality setting for live viewing. PTZ settings (positioning times...).
Bounding box calibration settings
Bounding box calibration settings for IP cameras with multiple aspect ratios. To make sure that bounding boxes function properly, check the calibration for each camera after copying, and adjust as needed.
4. Under Copy to, select all the cameras to which you want to copy the selected settings. If you want to copy the selected settings to all other cameras, click Set all.
5. Click OK.
6.9 Disabling Cameras
You can temporarily disable a camera, for example to prevent false alarms during maintenance. The system remembers the camera settings, and will restore them automatically when you enable the camera again. It will also automatically reassign any analytics application licenses (if still available) and analytics configuration that was applied to the camera.
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To disable a camera, proceed as follows: 1. Choose System > Connections > Video Inputs, and select the desired camera. 2. Click Disable.
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The following screen appears while the system disables the camera:
Note You can continue working while the system enables the camera in the background. Select the next camera in the camera list.
3. When finished, click Save.
6.10 Remote Access to IP Camera
A Technician user can connect to an IP camera's web interface from within the XO client. The system opens a special browser window; running simultaneously with the XO client. You can access all configured IP cameras on the XO device, even if they have been disabled in the XO client.
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The following restrictions apply:
l The IP camera must have been enabled at least once on the XO device before remote access is available. l Remote access is not available for IP cameras using the generic driver. l Remote access is disabled when the Technician grant is disabled. l Remote access is disabled when the Technician user closes the client. l If the client stays open, remote access is disabled 4 hours after the Technician has opened the special
browser window. If the Technician opens multiple windows, remote access is disabled 4 hours after the last window was opened.
While remote camera access is enabled, system input 0091 [SYST] TUNNEL IP CAM is active.
To access an IP camera's web interface, proceed as follows:
1. Open the XO client, and log on as Technician. 2. Choose System > Connections > Video Inputs. 3. Select the desired IP camera from the list.
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4. Click Remote camera access (just below the camera list). The system opens a separate window with access to the camera web interface. The example below is for a Honeywell camera.
5. Log on to the camera web interface and change any settings as required. 6. Test if the camera and any analytics running on it still function as desired. 7. Log off and close the window when finished.
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7 Audio
7.1 About Audio
7.1.1 Audio Input
If you want to use audio from a camera, you have to enable the camera's audio input in the XO client so that the system can record sound together with the video. You can then listen to the sound during playback of the recorded footage.
Furthermore, you can separately enable audio input for the live view, so that you can listen to sound from the site while watching live images. If you are live viewing more than one camera simultaneously (matrix view), the sound you hear is from the camera that is currently selected in the matrix.
You can also use IP audio devices that provide audio in (for example the Axis horn speaker that has a built-in microphone). You configure these devices just like an IP camera. An IP audio device occupies an IP channel.
Note l If the connection bandwidth is low, Honeywell recommends to disable live audio streaming. l Audio in is unbalanced audio. l Enabling/disabling audio inputs for recording requires a system restart.
7.1.2 Audio Output Talkback
Talkback to the site works via the Live Video window. You select a camera, and then use the microphone (typically connected to the client PC) to talk to the site via the speaker that is associated with that camera. If you are using audio out over IP (speaker built in or connected to IP camera), you have to associate the cameras with the desired speaker or speakers.
7.1.3 Full Duplex Mode
Normally, audio transmission is one way only: you can either listen to incoming audio, or speak to the site, but not both at the same time.
You can enable full duplex mode to allow simultaneous communication in both directions (talk and listen not recommended).
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7.2 Audio Communication Setup
To specify the general communication settings for audio, proceed as follows: 1. Choose System > Connections > Audio.
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2. Under Audio server, provide the following information:
Item Audio server port
Audio server mode Full duplex mode
Description
Default value
Type the port number for transmitting audio from the client to the XO 3000 device.
In a network with multiple XO devices, and if you need to access the devices from an external network (for example, a CMS via router/firewall), you have to specify a unique audio server port number for each device. For example: 3000 for the first device, 3001 for the second... Do not use port numbers 3040 and 3041: these port numbers are reserved for NetFinder and network I/O protocols.
Select the desired protocol (UDP or TCP) for transmitting audio.
UDP
Select this checkbox if you want to allow simultaneous
Off
communication in both directions (talk and listen not
recommended).
3. Click Save.
Next, you can set up audio inputs and outputs.
Note
If you switch full duplex mode on or off, you need to click a different camera in the live view for the change to take effect.
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7.3 Setting up Audio Inputs
To set up audio inputs for recording or live listening, proceed as follows: 1. Choose System > Connections > Audio.
2. To record audio from a camera: under Audio input, select the checkbox on the left side of the camera name.
3. To enable audio in the live view for a camera, also select the camera's checkbox in the Send live audio stream column.
4. Click Save. If you have enabled/disabled audio inputs, the system needs to restart: 5. Click Yes. The following warning appears:
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6. Click OK to confirm. The XO device restarts. If you have selected audio inputs for cameras that do not support audio, the system will automatically deselect those cameras.
7.4 Setting up Audio Outputs
If you are using audio out over IP (speaker built in or connected to IP camera), you have to associate the cameras with the desired speaker. You can test the audio output by playing a sound clip. To associate cameras with the desired audio outputs, proceed as follows: 1. Choose System > Connections > Audio. 2. Click the Audio output tab.
The screen displays the following information:
Item Cam Selected camera Selected VM22 output Cameraname
Description Camera number Camera name Not applicable for iFT Gateway devices.
The system displays a column for each IP camera that supports audio out over IP. The camera name appears as the column title. The example above shows a column for the camera named Center Parking.
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3. To associate a camera with the speaker built in or connected to an IP camera, click the corresponding checkbox in the column for the desired IP camera. Use the Set all/Clear all buttons to select/clear all checkboxes at once.
4. Click Save. 5. To test audio out, select the desired camera number in the Destination box, and then click Test audio.
The system will play a sound clip.
7.5 Using IP Audio Devices
There are several IP audio devices that you can use for audio in/out, such as the Axis Network Horn Speaker (C3003-E) and the Axis P8221 I/O Audio Module. For details on the supported features of the IP audio devices, see the Supported IP Camera List (26742).
You manage an IP audio device on the XO device as if it were an IP camera with audio in and audio out capabilities:
l You connect the IP audio device to the IP camera network, and enable it in the XO client as an IP camera. The audio device occupies one IP channel. As there is no video from the device, the system will display a speaker icon in the live/recorded video windows.
l You enable audio in and audio out just like for an IP camera. l You select it for talkback in the Live Video window just like a camera with audio out. l You can set up recording for the device. When you play back the recording, the system will display a speaker
icon instead of video, but you will hear the recorded sound (audio in from the built-in microphone and audio out from talkback).
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8 Recording Behaviour
8.1 Setting up Recordings
You can use a microSD card (min. 32 GB; not supplied) to automatically record events from each connected camera. You can play back the recordings in the Recorded video window. The system can automatically clean up old recordings, to comply with local regulations and to prevent that the system runs out of disk space. Continuous recording is not possible on the iFT Gateway.
Note The recording features are not available in the XO client if there is no memory card inserted in the iFT Gateway.
You set up recording conditions to define:
l A descriptive name for the recording. l The cameras from which you want to record; and any desired camera actions: activating an output, moving
to PTZ preset positions. l When you want to record:
o Dates, days of the week. o Time: time zones in the selected days. l Which events you want to record. l You can also choose to lock the recordings, so that the system does not erase them automatically during clean-up.
You can set up as many recording conditions as needed. Each step is described in detail in the following sections.
8.2 Creating Recording Conditions
To create a recording condition, proceed as follows:
1. Choose System > Behaviour > Recordings Behaviour.
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2. Click Add.
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3. In the Name box, type a suitable name for the recording (max. 20 characters). 4. Under Cameras, select the cameras that you want to record from. You can select multiple cameras if
necessary. The screen only displays the active cameras.
Next, you can specify the camera actions for the recording.
8.3 Recording-Controlled Camera Actions
The recording controlled camera actions include:
l Moving PTZ cameras to preset positions during and after recording. You have to set up the PTZ preset positions first. For instructions, see Managing PTZ Preset Positions on page 143.
l Activating an output when the recording starts. You can activate one output per recording condition. You have to set up the desired output first. For instructions, see Recording-Controlled Outputs on page 183.
To set recording-controlled camera actions, proceed as follows:
1. Make sure that you have selected at least one camera for recording.
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2. Click the camera number. The following screen appears:
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3. Provide the following information for the selected camera:
Item Drive output
Description
If you want the recording on this camera to activate an output, click Select, and then click the desired output in the list that appears.
Click OK to confirm.
You have to set up the recording-controlled output first. If you did not set up any outputs first, the following error message appears:
For setting up recording-controlled outputs, see Recording-Controlled Outputs on page 183.
PTZ Preset
For PTZ cameras only: if you want to move the camera to a specific PTZ position
when recording during the recording, select the desired PTZ preset position.
PTZ Preset after For PTZ cameras only: if you want to move the camera to a specific PTZ position after
recording
the recording, select the desired PTZ preset position.
4. Click OK to close the camera actions window.
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5. Repeat for other cameras. Next, you will set up the active period (date, days of the week) for the recording.
8.4 Setting up the Active Periods
8.4.1 Dates and Days of the Week
By default, the recording is active during the full year (January 1st to December 31), and on all days of the week. Holidays (exception days) are not supported on the iFT Gateway.
To set up the active period or periods for the recording, you will work in the Recording condition validity period section. Proceed as follows: 1. If you want to record in specific periods of the year, first delete the existing period for the whole year: click
1 January -> 31 December, and then click Remove. 2. Click Add. The following section appears:
3. Select the start date on the left, and the end date on the right.
4. Click Add. The selected period appears in the list.
5. Repeat to add more periods in the year. Select the checkboxes for each day of the week that you want to record in the specified periods of the year: MoSu for MondaySunday. The iFT Gateway does not support the holidays option (Ho). Clear the checkboxes for the days you do not want to record. Remember that the days are valid for all the periods in this recording. If you need different days in different periods, then set up different recordings.
Next, you will specify the active time zones within the selected periods and days.
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8.4.2 Time in the Days
For defining the active time zones in the days for recording, you only need to indicate the required time zones on a time bar. Details are in the following sections.
8.5 Recording on Event
8.5.1 Definition
With recording on event, you start a recording based on an event (input), on the selected dates/days, and during the selected time zones. You define which inputs trigger the recording. The recording length is fixed at 10 seconds, with no pre- or post-event recording. The system can record maximum 16 000 events a day (the counter is reset at night). If more events occur on the same day (overflow), the system will stop recording.
Furthermore, you can choose to lock the recordings, so that the system does not erase them automatically during clean-up. Locked recordings activate system input 0049 [SYST] LOCKED RECORDER (by default linked to the alarm profile NORMAL EVENT).
Caution! The XO device cannot delete locked recordings. When it encounters a locked recording during automatic clean-up (for example after 30 days), the XO device stops cleaning up. When the device runs out of storage space, it also stops recording. For more information on handling locked recordings, see Locked Recordings on page 160.
8.5.2 Time-Based Recording on Event
To set up time-based recording on event, proceed as follows:
1. Under How to record, you will indicate the desired time zones in the Event time bar. By default, the Event time bar is empty. Remember that the time zones are the same for all the selected dates/days in the recording.
2. Drag the mouse over the desired time zones in the Event time bar. The selected period colours red. You can add maximum 8 different time zones in the time bar.
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3. To remove a time zone, right-click it.
Note To make accurate selections, you can zoom in (up to the minute): move the mouse pointer just above the coloured time bar. The pointer changes into a magnifying glass. Drag the mouse over the part that you want to zoom in on. A blue line appears while dragging.
To zoom out again to the full day, right-click just above the time bar.
4. To see the details of the selected time zones, position the mouse cursor over the time bar. The system displays the start and end times of each zone.
Next, you will set up the events (inputs) that trigger the recording. 5. Under Events, click Add. The following window appears:
Use the filters below the list to reduce the list. If you filter on camera inputs, you can filter further on camera number.
6. Select the desired input, and then click OK. You can select multiple inputs as follows: o To select multiple non-consecutive inputs in the list, Ctrl+click each input. o To select multiple consecutive inputs in the list, click the first input, and then Shift+click the last input.
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The selected inputs appear in the Events list.
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7. To invert an input (record when the input is inactive, stop recording when the input is active), select the input in the list, and then click Invert. The indication (NOT) appears in front of the input name in the Events list.
8. If you trigger on more than one input, select the correct operator in the Combination box: o AND: to record only if ALL the selected inputs are active. o OR: to record if at least one of the inputs is active. The first input that becomes active will trigger the recording.
9. If you want to lock the recordings (so that the system cannot delete them automatically), select the Lock checkbox.
10. Click OK. 11. Click Save.
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8.6 Changing or Deleting Recording Conditions
To change or delete an existing recording condition, proceed as follows:
1. Choose System > Behaviour > Recordings Behaviour. 2. Select the desired recording condition in the list. 3. Proceed as follows:
o To edit the recording condition, click Edit. Change the settings as desired, and then click OK. o To delete the recording condition, click Remove.
4. Click Save.
8.7 Automatically Erasing Old Video Recordings
Local legal requirements (variable and depending on state and region) may demand that the XO device can only store recordings for a limited time. When that time has passed, the system must erase the recordings. You can let the system automatically clean up recordings that are older than a defined number of days.
Likewise, you can let the system keep a minimum number of days of recordings. The system will calculate if there is sufficient space on the memory card, and it will activate system input 0050 [SYST] STORAGE INSUFFICIENT if this is not the case. The system calculates the required space based on the past recordings, as follows:
l The system requires at least 24 hours of recordings to be able to estimate the required space. It will not activate the alarm if there are less than 24 hours of recordings. The more hours of recordings available, the more accurate the estimation will be.
l The system will activate the alarm if the memory card is not full yet, but the system estimates that there is not enough free space for the required number of days.
l The system will activate the alarm if the microSD card is full and there are less than the required number of days of recordings on the card. In this case, the system will also activate system input 0015 [SYST] HARDDISK FULL.
You can see how many days the system estimates that it can record in the Harddisks screen (System > Maintenance > Harddisks), in the Estimated days, based on past recordings box. For tips on adjusting your settings for the required number of recording days, see Calculating the Write Speed on page 244.
Caution! l If you do not erase any recordings, or if you set the minimum days of recording too high (and ignore
the STORAGE INSUFFICIENT message), the XO device will eventually run out of storage space. It will activate the system input 0015 [SYST] HARDDISK FULL, and it will stop recording. l The XO device cannot automatically erase recordings on event that are locked. You have to unlock these recordings manually, so that the XO device can erase them. If not, the XO device stops erasing when it encounters the first locked recording during clean-up. When the device runs out of storage space, it will stop recording. For more information, see Locked Recordings on page 160. l If you change the maximum number of recording days, remember that the system will delete recordings older than the maximum number of recording days. Back up the recordings first if necessary. For instructions, see Downloading and Storing Selected Video Recordings on page 155.
To automatically erase recordings, proceed as follows:
1. Choose System > Behaviour > Recordings Behaviour. 2. In the Maximum days recording box, type the number of days that you want to keep recordings. The
system will delete any recordings older than that number of days. If you do not want to erase any recordings, type 0.
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3. In the Min required rec days box, type the minimum number of days that you want to keep recordings. If you do not want to use this feature, type 0. The minimum number of days must be lower than the maximum number of days.
4. Click Save.
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9 Watching Live Images
You can watch live images:
l In the Live Video screen. For details, see the following sections. l Via a web browser. For details, see Watching Live Images via a Web Browser on page 145.
9.1 Watching Live Images in the Live Video Screen
The Live Video screen allows you to watch live camera images in a matrix view. From the Live Video screen you can:
l enlarge one camera image in the matrix to full screen l change the live view image resolution l de-warp 360° camera images: see 360° Camera Images on page 163 l display analytic bounding boxes: see Rendering Analytic Bounding Boxes on page 188 l display camera information l activate outputs l take snapshots l record video to your PC's hard disk (local recording) l listen to audio from a camera (if enabled) l talk back to the site using a microphone l use the PTZ controls.
To watch live images from the Live Video screen, proceed as follows:
1. In the top menu, click Live Video. 2. To add a camera to the live view: under Cameras, click Add, and then click the camera that you want to
display.
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3. Repeat to add more cameras.
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The grey box under Cameras displays the selected camera numbers. 4. To remove cameras from the live view, proceed as follows:
o To remove one camera: under Cameras, click the camera number in the grey box.
o To close all live streams (= remove all camera images from the Live Video screen): under Cameras, click the button, and then click Yes to confirm when the message below appears.
Note If you want the system to remember the last used camera matrix in the live view, then set the Save live view option in the settings of the Login window to Yes. If you set it to No, the live view window is empty when you start the client, and you have to select the cameras for the live view matrix each time you start the client. For instructions, see Launching the XO Client on page 26.
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9.2 Full Screen View
Double-click a camera image in the matrix to display it at full screen. Double-click again to return to the matrix view.
9.3 Changing the Image Quality (Resolution)
You define the default image quality for the live view in the camera setup window (Video Inputs). To adjust the quality of the image temporarily in the Live Video screen, right-click the camera image and select one of the options.
Note The available options depend on the camera type.
9.4 Info Display
Under Tools, click Info to display the camera information under each camera image:
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The system displays the following information:
Item
Description Video streaming status: l (green) = video is streaming on this live stream slot (either from camera or NO VIDEO) l (red) = no video is streaming (free live stream slot, no camera is assigned). Camera name Image size (CIF, 2CIF... or in pixels) Number of frames per second Video stream transfer speed in kilobyte per second Audio stream transfer speed in kilobyte per second Local recording (on hard disk of your PC; for more information, see Local Video Recordings on page 140): l (blue) = recording locally l (grey) = not recording locally. Live sound is active. l = live sound active l = live sound not active. Recording (on the microSD card in the XO device): l (blue) = recording l (grey) = not recording. Tamper detection. A tamper event occurred on the camera, or no video. l (yellow) = tampering detected l (grey) = no tampering detected. Motion detection: l (green) = motion detected l (grey) = no motion detected.
9.5 Activating Outputs
You can manually activate outputs via the live view of a camera. You need to configure such outputs in Input/Output Behaviour first (see Setting up Outputs for Manual Operation on page 182). The button then becomes available under Tools when you click the camera image in the live view:
To activate/deactivate an output from the Live Video window, proceed as follows:
1. In the Live Video window, click the camera image to which the output is associated. 2. Under Tools, click the button. A popup window appears with a status bar for the outputs on the selected
camera. Idle outputs are blue, active outputs are green. When you place the mouse cursor over an output, the system displays the output number and name.
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3. To activate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours green.
4. To deactivate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours blue.
5. Click Close.
9.6 Taking Snapshots
You can take a snapshot of the live video streams, either of one selected camera only, or of all the cameras in the live view. By default, the system saves the snapshots in .jpg format in the work folder, in the subfolder for this XO device. If the subfolder does not exist yet, the system will create it. You can specify any other folder if you wish. The snapshot's filename contains the camera number and name, followed by a date stamp in the format yearmonth-day hours-minutes-seconds.
You can also immediately print the snapshot(s). To take a snapshot of the live view, proceed as follows: 1. You have the following options:
o To take a snapshot of only one camera image, click the desired image in the matrix (a thin red border appears around the selected image), and then click Snapshot.
o To take a snapshot of all cameras in the live view, click All. The following screen appears:
2. Proceed as follows:
Button
Description Click the arrow buttons to navigate to the different snapshots. These buttons are only available if you have taken a snapshot of all cameras in the live view. Save the snapshot that is currently displayed.
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Button
Description Save all snapshots. This button is only available if you have taken a snapshot of all cameras in the live view. Print the snapshot that is currently displayed to a printer of your choice.
Print all snapshots to a printer of your choice. This button is only available if you have taken a snapshot of all cameras in the live view.
9.7 Local Video Recordings
Besides the automatic recordings as defined in the recording conditions, you can start recording manually from the live view, either for one selected camera only, or for all the cameras in the live view. The system stores these recordings on the hard disk of your PC (instead of the XO device's memory card). By default, the system saves the recordings in .hbox format in the work folder, in the subfolder for this XO device. If the subfolder does not exist yet, the system will create it. You can specify any other folder you wish, and the system will automatically create a subfolder in it. The recording's filename name contains the camera number and name, followed by a date stamp in the format year-month-day hours-minutes-seconds.
To record the live images to your local hard disk, proceed as follows:
1. To record from only one camera, click the desired camera image, and then click Record. Alternatively, to record from all cameras in the live view, click All. The following screen appears:
2. Select a different folder if desired, and then click OK. Remember that the system stores the recording in a subfolder of the indicated folder; you do not have to select or create the subfolder itself. The system starts recording. The local recording icons in the information bar turn blue for the selected cameras.
3. To stop recording, click Record/All again. The local recording icons turn grey .
9.8 Audio, Listening
You can listen to audio from an audio-enabled camera in the live stream. You can listen to only one camera at once.
To listen to audio from a camera in the live view, proceed as follows:
1. Click the desired camera in the live view. A thin red border appears around the selected camera image. The system plays the sound from the selected camera.
2. To mute the sound: under Audio, click
muted:
.
. The button changes appearance to indicate that sound is
3. To unmute the sound, click
.
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4. To adjust the volume, drag the slider under the
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button.
Note
If the audio button is unavailable
, the camera does not support audio, or the camera's audio
settings are incorrect. The Send live audio stream checkbox has to be selected for the camera. For
more information, see Audio Input on page 121.
9.9 Audio, Talkback
If you connect a microphone or headset to the client PC, you can use it to talk to the person on site via a loudspeaker (audio output) associated with the camera.
To talk back to a person on the monitored site, proceed as follows:
1. In the Live Video window, click the desired camera view. A thin red border appears around the selected camera image.
2. Under Audio, use the microphone button as follows:
o If full duplex mode is off (default), click and hold the microphone button
. The button changes
colour
.
Talk through the microphone that is connected to the MIC input of the client PC.
When finished, release the microphone button.
o If full duplex mode is on, click the microphone button Talk through the microphone. When finished, click the microphone button again.
once. The button changes colour
.
o To adjust the input volume, use the volume slider under the
button.
Note
If you do not click the microphone button to stop talkback in full duplex mode, the system automatically terminates the audio out connection after 10 minutes. The following message appears:
Click OK to close the message box.
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9.10 PTZ Control
9.10.1 Using PTZ Functions
Under PTZ, you can find the PTZ controls for PTZ-enabled cameras.
Item
Description
Use the arrows to move the camera to the left or right, and up or down. Use the home button in the middle to move the camera to the home position (= start position). For information
on the button, see below.
Click the button to enable digital zoom. The button turns red when digital zoom is active. Click the button again to disable digital zoom. l To zoom in: position the mouse over the area where you want to zoom in, and then press
and hold the mouse button. When zoomed in, the text Digital Zoom appears (in green) on the image.
l To zoom out: press and hold the Shift key and the mouse button. Use this slider to adjust the moving speed of the PTZ camera (if the camera supports this function). Press and hold the buttons to zoom in or out on the centre of the camera image.
Adjust focus (only available if the camera supports the function). Click the middle button to manually adjust the focus. Use the + and buttons to adjust. Adjust iris (only available if the camera supports the function). Click the buttons to manually adjust the iris (open/close). Wash/wipe (only available if the camera supports the function). Click to wash and/or wipe the lens of the outdoor camera. Manage and use PTZ preset positions. For more information, see Managing PTZ Preset Positions on page 143. (Infra-red) LEDs on the camera (only available if the camera supports the function). Click to switch the LEDs on or off.
Caution! If you are running video analytic applications on the camera, Honeywell strongly recommends to disable the IR LEDs, because they may attract insects to the camera lens and interfere with detection by the analytic applications. Use separate IR illuminators if necessary. For details on (IR) illumination with video analytics, see the IntrusionTrace Design Guide (21814).
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Item
Description
Auxiliary functions: type the auxiliary function number (1255) in the box, and then click the buttons to enable or disable the selected auxiliary function on the camera. Auxiliary camera functions vary depending on the camera model. For more information, consult the documentation of the camera. The XO software may not support all available functions.
Instead of the buttons on the screen, you can also use these keys on the keyboard for PTZ control:
l Arrow keys (up, down, left, right) l Home = Zoom in l Page Up = Zoom out l End = Focus near l Page down = Focus far.
Furthermore, on-screen PTZ is available. Move the mouse cursor to the edge of the image and it will transform into a white arrow. Press and hold the mouse button to move the camera in the direction of the arrow.
9.10.2 Managing PTZ Preset Positions
You can create, change, delete, or move the camera to PTZ preset positions from the Live Video window, using the Preset buttons.
9.10.2.1 Creating PTZ Preset Positions To create a preset position, proceed as follows: 1. In the Live Video window, click the desired camera image. A thin red border appears around the selected
camera image. 2. Use the PTZ controls to move the camera to the desired position. 3. To save the current position to a preset: next to Preset, click the button.
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4. In the Pos box, type a number (1255) for the preset position. For the home position, type 1.
Caution! If you type the number of a preset that already exists, its name automatically appears in the Name box. To keep the existing preset and define a new one, type a different number and check that the Name box remains empty. If you continue with this number, you will overwrite the existing preset.
5. In the Name box, type a name for the preset position.
6. Make sure that the Only assign name... checkbox is cleared. (If the checkbox is selected, the system will store the name, but not store the camera position. For more information, see Renaming a Preset Position on page 144.)
7. Click OK. 8. Repeat for other preset positions.
9.10.2.2 Moving the Camera to a Preset Position To move the camera to a preset position, proceed as follows:
1. In the Live Video window, click the desired camera image. A thin red border appears around the selected camera image.
2. Next to Preset, click the button, and then click the desired position in the list.
9.10.2.3 Adjusting the Position of a PTZ Preset Position To adjust the position of a preset position, proceed as follows:
1. In the Live Video window, click the desired camera image. A thin red border appears around the selected camera image.
2. Use the PTZ controls to move the camera to the new desired position. 3. Next to Preset, click the button. 4. In the Pos box, type the number of the preset position that you want to change. The name appears
automatically. 5. Click OK.
9.10.2.4 Renaming a Preset Position To change only the name of a preset position without changing its position, proceed as follows:
1. In the Live Video window, click the desired camera image. A thin red border appears around the selected camera image.
2. Next to Preset, click the button.
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3. In the Pos box, type the number of the preset position that you want to change. The name appears automatically.
4. In the Name box, type the new name. 5. Select the Only assign name, don't store preset to cam checkbox. 6. Click OK.
9.10.2.5 Deleting a Preset Position To delete a preset position, proceed as follows:
1. In the Live Video window, click the desired camera image. A thin red border appears around the selected camera image.
2. Next to Preset, click the button.
3. Click the desired preset position in the list, and then click Delete.
4. Click Close.
9.11 Watching Live Images via a Web Browser
Caution! Watching live images via web browser is possible only if the technical grant is left active which is not recommended.
You can watch live images directly in a web browser by entering a URL. To connect to the XO device and watch live images, you need to provide the following information and options in the URL:
l The IP address of the XO device l The camera(s) that you want to display, using the autostartmask value (see further below) l A valid username and password for connecting to the XO device using the &username and &password strings l Optional: connection over UDP (not TCP) using the ¬cp string l Optional: displaying only the camera images and hiding the XO client user interface (controls), using the
&nogui string.
An example: to display the live image of camera 1 on an XO device with IP address 10.0.0.10, connecting with the standard Administrator user (username = 0 and password = 666777), over UDP, and while hiding the controls, enter the following URL in the browser:
http://10.0.0.10/index.php?autostartmask=1&username=0&password=666777¬cp&nogui
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Another example, showing camera images 1 and 4, over TCP, and showing the user interface controls:
http://10.0.0.10/index.php?autostartmask=9&username=0&password=666777
The autostartmask value is a decimal value converted from the binary camera mask. The binary camera mask is a string of 0s and 1s. There is a digit for each camera, counting from right to left. The first digit from the right represents camera 1; the second digit from the right represents camera 2; and so on. A 0 means the camera image is not displayed, a 1 means the camera image is displayed. To find the autostartmask value, you convert the binary string to a decimal value. There are several conversion tools available freely on the internet.
For your convenience, the autostartmask values for each individual camera are listed below:
To display camera 1, the binary string = 1. This converts to decimal value = 1. To display camera 2, the binary string = 10. This converts to decimal value = 2. To display camera 3, the binary string = 100. This converts to decimal value = 4. To display camera 4, the binary string = 1000. This converts to decimal value = 8. To display both camera 1 and 4, the binary string = 1001. This converts to decimal value = 9.
Note You may need to install the XO client before being able to view live images.
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10 Recorded Video
10.1 About Recorded Video
The Recorded Video screens allow you to play back or back up the recordings on the XO device's memory card. In the top menu, click Recorded video. By default, the Timeline tab opens.
The Recorded Video screen contains the following elements:
A A preview screen with controls for playback. B Tabs with different functions in the Recorded Video screen. C The content of this part of the screen depends on the selected tab. The example above shows the
Timeline tab with individual timelines for each video channel. D Buttons for backing up and unlocking recordings. The available buttons depend on the selected tab. E The content of this part of the screen depends on the selected tab. The example above shows options to
search recordings by time or event, and a result list below. l When searching by time, this area displays the start and end time of the selected interval. l When searching by event, this area displays a list of found event recordings.
10.2 Searching Recordings on the Timeline
10.2.1 Timeline Overview
The Timeline tab contains individual timelines for each video channel, with a calendar on top. The colours of the days in the calendar indicate if there are recordings on that day.
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Colour (grey)
(red) (blue) (dark blue) (light blue)
Description
Day without recordings. There were either no recordings made on that day, or the system has already cleaned up the recordings on that day, according to the Maximum days recording setting.
Earliest day with recordings; the system is cleaning up recordings on this day, according to the Maximum days recording setting.
Day with recordings.
Currently selected day with recordings. The recordings of this day appear in the camera timelines under the calendar.
Day in the future. No recordings yet.
The camera number appears on the left-hand side of the timeline, the camera name on the right-hand side. The camera name only appears for enabled cameras.
Hover your mouse over a recording in the timeline to see its details:
l Start and end time of the recording. l Event time l Trigger that activated the event.
10.2.2 Selecting a Timeframe on the Timeline
To select a specific timeframe on the timeline, proceed as follows:
1. In the top menu, click Recorded video, and then click the Timeline tab. 2. In the top right, click By Time.
3. Click the arrow buttons to select the desired month and year.
4. Click the desired day. You can only click days that contain recordings; so you cannot click grey and light blue days. The day in dark blue is the currently selected day. The recordings of that day appear in the timeline.
5. By default the time indication is shown with a 30-minute interval. To zoom in, drag the mouse on the time indication line. The pointer changes into a magnifying glass while dragging. A black marker appears to indicate the selected time. To zoom out again, right-click the time indication line.
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6. Click in the timeline of the desired camera. A black vertical marker appears where you clicked.
The preview window (top left) displays the still image of the selected camera at the selected date and time.
7. To change the selected time, drag the vertical marker to the desired position. Zoom in on the timeline if necessary.
8. To select a specific interval, drag the black delimiters on the selected timeline to the desired start and end time. By default, the delimiters at the start and end of the event recording that you clicked.
The box at the top right of the screen indicates the exact start and end time of the selected interval:
9. You can now watch and/or download this footage:
o To play the selected video, click the button. Playback starts at the vertical marker in the timeline. If you have selected several event recordings, the player will automatically jump to the next event.
o To download the selected video, click Download.
10.2.3 Searching Event Recordings on the Timeline
When you search by event, the system will select the events that happened 150 seconds before or after a selected time on the timeline, for a selected camera. To select event recordings on the timeline, proceed as follows: 1. In the top menu, click Recorded video, and then click the Timeline tab. 2. In the top right, click By Event.
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3. Click in the timeline of the desired camera, at the desired time. The result list displays the event recordings that happened 150 seconds before and after the selected point in time. If there are no event recordings in that 150-second timeframe, the result list will be empty.
4. You can now watch and/or download this footage: o To play a specific recording, double-click it in the result list. o To download a recording, click it in the result list, and then click Download.
10.2.4 Playing the Selected Footage
When you have selected a timeframe or a video recording, you can play it using the controls under the preview window. Playback starts at the vertical marker in the timeline.
Note
The video player plays what is shown on the timeline. The player skips the `empty' time slots in between event recordings.
Use the control buttons as follows:
Button
Description Click to choose the options for rendering analytic bounding boxes. For details, see Rendering Analytic Bounding Boxes on page 188. Click to take a snapshot.
Click to stop playback. The image will freeze at the time reached in the playback.
Click to fast forward/backward.
Click to start playback.
Click to pause playback. Click the button to resume.
Click to de-warp images from a 360° panoramic camera. For more information, see 360° Camera Images on page 163.
Click to mute/unmute the sound. To adjust the volume level, drag the slider on the right-hand side of the button. Audio is only available if you have enabled audio for the camera.
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To see the recorded video at full screen, double-click the video player image. Double-click again to return to the normal preview window.
10.2.5 Synchronised Playback
You can watch recorded video of multiple cameras simultaneously (with images of identical time settings). To synchronised playback, proceed as follows: 1. On the Timeline tab, select the checkboxes of the cameras that you want to include in the synchronised
playback. To select all cameras, select the checkbox at the top.
2. To set the timeframe, click in any of the selected camera timelines and adjust as required. 3. Click . The system opens a matrix view with the selected camera images.
Synchronised playback offers similar tools as single playback, except that:
o Sound is only available for one video channel at a time: click the camera image for which you want to play the sound.
o You can click the Info button to display the camera name and image resolution below the camera images.
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4. To view one of the camera images at full screen, double-click it. Double-click it again to return to multiple playback.
5. To stop synchronised playback and return to the timeline screen: o Click the close button in the top right corner. o Click the stop button .
10.3 Searching Recordings via Advanced Search
The advanced search allows you to search for recordings on specific triggers. Proceed as follows: 1. In the top menu, click Recorded video, and then click the Advanced Search tab.
2. Under Cameras, select the checkboxes for all the cameras that you want to include in the search. Click Set all to select all cameras.
3. Under Type, select: o Locked: to search in locked recordings only. o All recordings: to search in all recordings.
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4. Under Date, set the desired time frame. You can type the date and time indications in the From and To boxes, or you can click Edit Time to select a date and time:
5. Optional: under Triggers, click the desired input, and then click the the list on the right. You can select maximum 4 triggers.
button to move the selected input to
Use the filters below the list to reduce the list. If you filter on camera inputs, you can filter further on camera number. 6. To remove a selected input from the search, click it in the list on the right-hand side, and then click the button. 7. Click Search to start searching for recordings. o If there are no results, the following message appears:
o If there are results matching your search, they appear in the results list at the top right.
8. You can now watch and/or download this footage: o To play a recording, double-click it in the result list. o To download a recording, click it in the result list, and then click Download.
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Note When you perform an advanced search on recorded video, the results pane may display a different trigger than the one you selected for searching. This may happen if you have defined multiple triggers in the recording condition that corresponds with the found recording. The system will take the first trigger that is specified in the recording condition, and display that in the search results pane. That trigger may be different from the one you selected for searching.
10.4 Searching Recordings via Postmotion
The XO device does not only store the video footage on the memory card, it also creates a metadata file describing the contents of the footage. This information allows you to quickly find all sequences in which an object was moving inside a specific area of the camera image.
To find recordings via postmotion, proceed as follows:
1. In the top menu, click Recorded video, and then click the Timeline tab. 2. In the time indicator bar, select the desired date. 3. In the timeline of the desired camera, click in any existing recording. This will allow the postmotion function
to create a still image. The still image appears in the preview window at the top of the screen. 4. Click the Postmotion tab.
o If there is no still image available, (for example, because you clicked an empty recording line, or you did not give the system time to load the still image), The following error message appears:
In this case, click the Timeline tab and return to step 3. o If the still image is available, the following screen appears:
The blue rectangle in the preview image indicates the zone of interest: the area that the postmotion function will analyse.
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5. Adjust the size and position of the zone as desired. Drag the zone to the desired area; drag the corners to resize.
6. Click Search. During search, the message Searching appears:
When the search has been completed, a timeline with results appears.
Days indicated in light blue contain no results; days in blue contain results. The darkest blue date is the currently selected date.
7. Click the day of interest. 8. To zoom in on a specific period, drag the mouse over the time indication line. 9. To zoom out, right-click the time indication line.
10. To play a specific recording, click the recording in the timeline, and then click .
11. To jump to the previous/next result, click the arrow buttons
to the left and right of the timeline.
10.5 Downloading and Storing Selected Video Recordings
10.5.1 Overview
You can download recordings to the hard disk of your PC, or on a USB drive or CD/DVD.
If you download to the PC, the system stores the downloaded footage in the work folder, in the subfolder for this XO device. The file name contains the camera number, camera name, and the time frame of the recording. The file is stored with the extension ".hbox".
For slow network connections it is recommended to disable all live streams in order to increase the download speed, especially with synchronised playback. You can disable all active live streams by clicking the Disable active live streams button.
To enable live streams again, click Live Video in the top menu, and then add the desired cameras to the live view.
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10.5.2 Downloading Recordings to your Local Hard Disk
To download video recordings to the hard disk of your PC, proceed as follows:
1. Search for the desired footage via the timeline, advanced search, or postmotion, then continue as follows: o For searches via advanced search: select the desired footage in the results pane. o For searches via postmotion: click the desired footage in the timeline.
2. Click Download.
You can see the downloading status:
The system starts playing the footage that you are downloading. To stop playback, click . If you have selected multiple cameras, the synchronised playback window will appear. To stop synced playback, click
twice.
Note
During download, the Download button changes: downloading.
. Click the button to stop
If you have already downloaded the footage and click the Download button again, you will be asked whether you want to download the recording once more:
10.5.3 Downloading Recordings to USB Drive or CD/DVD
To download video recordings to USB drive or CD/DVD, proceed as follows:
1. Search for the desired footage via the timeline or advanced search. 2. Select the desired footage in the results pane. 3. You have the following options:
o To store the video on a USB drive connected to the XO device, click Backup to server. o To store the video on a USB or CD/DVD drive connected to your local PC, click Backup Local.
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The following screen appears:
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4. Under Medium, select the desired storage medium: CD/DVD, or USB Drive. 5. If you selected recordings on the timeline, you can still select additional cameras, and change the date/time. 6. Click Start to start writing the video footage to the selected drive.
If you want to cancel, click Back.
10.6 Managing Local Recordings
10.6.1 Overview of Local Files
From the Local recordings tab, you can manage the following files that are stored in the work folder on your local PC, in the subfolders for each XO device: l Recordings that you saved on your PC using the Download button l Recordings that you made from the Live Video window. l Snapshots l Calibration images. You can view the files, delete them, or back them up to CD/DVD or a USB drive.
10.6.2 Viewing or Deleting Local Files
To view or delete locally stored files, proceed as follows: 1. In the top menu, click Recorded Video, and then click the Local recordings tab.
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The Local files box displays the local files that are available on your PC, in separate subfolders for the different XO devices. By default, the system expands the folder for the current XO device. 2. Use the and buttons to expand/collapse the folders. 3. To view a recording, snapshot, or calibration picture: click the desired file, and then click . 4. To delete a recording, snapshot, or calibration picture: click the desired file, and then click .
10.6.3 Backing up Local Files
The backup feature for local files allows you to include player software, so that you can play the video recordings on any Windows compatible computer.
Note You cannot back up files that are larger than 4 GB to FAT32-formatted USB drives. If you need to back up larger files, you have to use exFAT formatting on the USB drive. NTFS formatting is not supported.
To back up local files on CD/DVD/USB, proceed as follows: 1. In the top menu, click Recorded Video, and then click the Local recordings tab.
2. Select the medium to where you want to write the files: CD, DVD, or USB. If you click USB, then also select the correct drive name:
The bar at the bottom of the screen indicates the available disk space on the selected medium.
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3. To add a file to the list of files to write, click the file in the Local files list, and then click . The file appears in the Files to write on disc list. The system automatically creates subfolders per XO device.
Note If there is not enough space on the medium for writing the selected files, the bar colours red.
In this case, remove some files from the list of files to write, or use a larger medium.
4. To remove a file from the list of files to write, click the file in the Files to write on disc list, and then click .
5. If you want to write the player software for watching the video recordings to the medium, select the Include Player checkbox. This allows you to play the video recordings on any Windows compatible computer.
6. To start writing the files from the Files to write on disc list to the selected medium, click the The following screen appears:
button.
7. You can still change the medium in the Medium section. If you do, click Check to check the available space on the new medium.
8. The files to write on the medium appear in the Backup from events box. If you want to add or remove files, click Back to return to the previous screen.
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9. To write the files to the selected medium, click Start. The system starts writing the files to the selected medium.
When finished, the following message appears:
10. Click OK to close the message box. The system returns to the Local recordings tab.
10.7 Locked Recordings
For recordings on event, you can specify to lock the recordings. The system cannot delete locked recordings automatically. As soon as there is a locked recording, the XO client displays the following warning message:
Click OK to close the message box. The message box reappears each time you start the client.
The padlock in the Recorded Video button indicates the presence of locked recordings:
.
Furthermore, locked recordings trigger the system message 0049 [SYST] LOCKED RECORDER (by default linked to the alarm profile NORMAL EVENT).
Caution!
The XO device cannot delete locked recordings. When it encounters a locked recording during automatic clean-up (for example after 30 days), it stops cleaning up. When the device runs out of storage space, it also stops recording.
To prevent that the XO device stops recording, you have to download the locked recordings as soon as you receive the warning message, and then unlock them so that the system can delete them.
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To handle locked recordings, proceed as follows:
1. In the top menu, click Recorded Video. If there are locked recordings, the system automatically opens the Locked Recordings tab.
From this tab, you can search for, select, and download locked recordings. By default, all cameras are selected, and the timeframe is set to cover the full operational time of the XO device (from the year 2000 until the end of the current day). This makes sure that the system finds all existing locked recordings. However, you can adjust the parameters as required.
2. Click Search. The locked recordings appear in the List of locked events box (top right of the screen).
3. Select the recordings in the list, and then click Download. The system copies the selected recordings to the work folder on your PC, in the subfolder for this XO device.
4. Wait for downloading to finish. Next, you will unlock the recordings. 5. You can unlock recordings one by one, or all at once:
o To unlock one recording, click the desired recording in the list, and then click (button with single padlock). The following message appears:
o To unlock all recordings in the list, click (button with the double padlock). The following message appears:
6. Click Yes to confirm. 7. Click Search again to find remaining locked recordings.
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The system can now delete the unlocked recordings and continue with automatic clean-up.
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11 360° Camera Images
You can de-warp 360° camera images in the XO client: l From the live view l From the recorded video view.
Note For correct de-warping, select the correct mount type for the camera. For details, see General Settings on page 100. De-warping is not possible in GDI mode. For details, see System Requirements for the Client PC on page 12.
To de-warp 360° camera images, proceed as follows: 1. Open the 360° camera image and proceed as follows:
o In the Live Video screen, right-click the camera image and click Dewarp mode.
o In the Recorded video screen, click the button.
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The following screen appears:
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The screen displays:
o The original 360° image at the top right o The full de-warped image at the bottom o A detail view of the de-warped image in the top left. 2. Proceed as follows: o Click anywhere in the 360° image or in the de-warped image to see the detail in the top left corner. o Press and hold the mouse button to zoom in. Press and hold Shift, and then press and hold the mouse
button to zoom out. 3. To return to the 360° view:
o In the Live Video screen, right-click the camera image and click Dewarp mode again.
o In the Recorded video screen, click the button.
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12 Arming and Disarming
12.1 About Arming/Disarming
The security system has to handle events in a different way when the secured premise is left unattended. Therefore, you have to arm the system when it is left unattended. The alarm profiles define how the system behaves when an alarm input is triggered in the armed and disarmed states. Arming and disarming can happen in the following ways:
l Automatically, according to a time schedule. l Manually, when a user activates an input. l From the CMS: via a command in the CMS software (for example VideoCentral Platinum), or the CMS can
execute the DN command line in Telnet (hint: type HE for syntax help in Telnet).
Note Third-party software developers can use the SDK (software development kit) in order to arm/disarm a system.
12.2 Arming/Disarming Automatically
You can arm/disarm the system automatically, according to a fixed schedule. You can set up an individual schedule for each day of the week (MondaySunday), and a separate schedule for holidays. To define the holidays, see Calendar on page 202. Tip: you can set up the schedule once for Mondays, and then copy it to all other days.
To set up the schedule for automatically arming/disarming the system, proceed as follows:
1. Choose System > Behaviour > Arm/Disarm schedule.
2. Indicate the desired armed/disarmed states on the time bar as follows: o To specify when the system is armed: under Tools, click Armed, and then drag the mouse over the time bar. The selected period colours red.
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o To specify when the system is disarmed: under Tools, click Disarmed, and then drag the mouse over the time bar. The selected period colours green.
Note To make accurate selections, you can zoom in on a part of the day (up to the minute): move the mouse pointer just above the coloured time bar. The pointer changes into a magnifying glass. Drag the mouse over the part that you want to zoom in on. A blue line appears while dragging.
To zoom out again to the full day, right-click just above the time bar. 3. If you have a repeating schedule, you can copy the schedule from Monday to all other days (including
holidays): click Copy Monday, and then click Yes to confirm. 4. Adjust until you have the correct schedule for each day. 5. Click Save. The system shall now automatically arm/disarm according to your schedule. A switch can always force the system to another state.
12.3 Arming/Disarming Manually
You can arm/disarm the system manually, by activating/deactivating an input. You can use only one input for arming/disarming. The following input types are suitable: l The inputs on the USB I/O or Net I/O units. l Inputs on IP cameras (if available on the camera; see the Supported IP Camera List (26742)). l Input workbits.
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To set up an input for arming/disarming the system, proceed as follows:
1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired input in the Inputs/Outputs list.
The system displays the number and name of the input that is currently assigned for arming/disarming at the right side of the Arm/Disarm input checkbox. If no input is assigned, it displays NONE:
Caution! There can only be one input for arming/disarming the system. If there already is an input assigned, and you assign to a new input, then the system automatically clears the Arm/Disarm input checkbox of the previously assigned input.
3. To use the selected input for arming/disarming, select the Arm/Disarm input checkbox.
The input number and name appear to the right of the checkbox.
4. Modify any other settings as necessary. For details on setting up inputs, see Alarm Input Behaviour on page 176.
5. Click Save.
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13 Alarm Profiles
13.1 About Alarm Profiles
An alarm profile defines how the XO device responds when an input is triggered. It defines the transmission channel(s) for the alarm message and camera images associated with the input, if the alarm is transmitted when the system is armed and/or disarmed, if the alarm transmission is repeated or sent only once, etc. To each input, you assign one alarm profile. If you change an alarm profile, it affects all the inputs that use that alarm profile.
Yu can select multiple inputs at once and quickly assign the same alarm profile to all selected inputs.
The XO device comes with 6 standard alarm profiles. For an overview, see Default Alarm Profiles on page 170. Honeywell strongly recommends to keep the default profiles as they are, and create additional profiles if you need different settings.
13.2 Adding a New Profile
You can create up to 32 different alarm profiles. To add a new alarm profile, proceed as follows:
1. Choose System > Behaviour > Alarm Profiles.
2. Click Add.
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3. Provide the following information:
Item Profile number
Profile name Active sensor (I201)
Profile type Operational state
Alarm Behaviour
Description
Type the profile number (1132). The system fills in the next free profile number automatically. Numbers 110 are reserved for the standard alarm profiles (profiles 7 10 are not available on the iFT Gateway).
Enter a description (max. 20 characters) for the alarm profile. Use a meaningful and relevant description.
Select this checkbox if you want to use this alarm profile to trigger input I201, the active sensor input. Honeywell recommends to use this option with only one profile. The standard profile ACTIVE SENSOR EVENT already uses this option. For details, see Active Sensor Event Profile on page 173.
The only profile type available is 0 Alarm; this is the generic type.
Select in which operational states the XO device has to transmit the alarm:
l Disarmed: to transmit alarms only when the system is disarmed. l Armed: to transmit alarms only when the system is armed. l Armed/disarmed: to transmit alarms always. Note that alarms, regardless of the operational state, always appear in the Status window and in the log files.
Define how the XO device has to transmit the alarm:
l Suppress alarm in this mode: it is possible to suppress alarms in one or both operational states. When you activate this option, the alarms that have been assigned to this profile will no longer be activated during the suppression. By doing this you will disable event-based recordings, emailing, PTZ triggers, logging, etc.
Caution!
Suppressing alarms is not recommended. Do not use this option unless specifically asked to do so, for example by Honeywell Support staff. XO Client software has been enhanced with a safeguard against suppressing of all alarms. XO 4.5 Client displays a message with the dialog Warning! You selected to completely suppress the alarms for all inputs having this profile! Are you really sure you want to do this? when all the alarms in an alarm profile are suppressed.
l Primary transmission: to send alarms via the primary transmission channel. l Backup transmission: to send alarms via the backup (secondary) transmission
channel. The system will only use the backup channel if transmission on the primary channel fails. l Repeat tx alarm: to send reminders every x minutes as long as the alarm is active. The default interval is 15 minutes, but you can specify a different value. For details, see Alarm Input Behaviour on page 176.However, the system repeats the following alarms only once every 24 hours: o 0050 [SYST] STORAGE INSUFFICIENT o 0065 [SYST] LICENSE EXPIRED o 0066 [SYST] LICENSE OUT OF SYNC o 0067 [SYST] APPLICATION STOPPED o 0511 [SYST] GENERAL ISOLATION.
l End of alarm tx: to send a message when the input is no longer active (returns to idle state; also known as `negative alarm').
l Parallel transmission 1: to send alarms via parallel transmission channel 1. l Parallel transmission 2: to send alarms via parallel transmission channel 2. l Email transmission: to send alarms via email.
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4. Click Save to apply the new settings.
13.3 Deleting an Alarm Profile
Note You cannot delete the default alarm profiles or alarm profiles that are in use (= assigned to inputs). To find all inputs that use a specific alarm profile, use the filter in the Input/Output Behaviour screen.
To delete an alarm profile, proceed as follows:
1. Choose System > Behaviour > Alarm Profiles. 2. Click the desired alarm profile in the list, and then click Remove. 3. Click Yes to confirm. 4. Click Save.
13.4 Default Alarm Profiles
The XO device comes with 6 standard alarm profiles:
l 1 NORMAL EVENT l 2 PRIMARY EVENT l 3 BACKUP EVENT
l 4 SILENT MESSAGE l 5 SINGLE EVENT l 6 ACTIVE SENSOR EVENT
All default alarm profiles are described in detail in the sections below.
Note
l Honeywell strongly recommends to keep the default profiles as they are, and create additional profiles if you need different settings.
l Alarm profiles 710 are not supported.
13.4.1 Normal Event Profile
The NORMAL EVENT profile sends the alarm to all transmission destinations: primary, backup, parallel, and email.
l Operational state: it does not consider the operational state. The system will transmit the alarm in both armed and disarmed state.
l Repeat: the system will repeat the alarm transmission every x minutes (configurable) as long as the input is active.
l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will transmit a new message to indicate this.
l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
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13.4.2 Primary Event Profile
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The PRIMARY EVENT profile sends the alarm to the primary transmission destination, but not to the backup destination. It also sends to the parallel and email transmission destinations. l Operational state: it does not consider the operational
state. The system will transmit the alarm in both armed and disarmed state. l Repeat: the system will repeat the alarm transmission every x minutes (configurable) as long as the input is active. l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will transmit a new message to indicate this. l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
13.4.3 Backup Event Profile
The BACKUP EVENT profile sends the alarm to the backup transmission destination, but not to the primary destination. It also sends to the parallel and email transmission destinations.
l Operational state: it does not consider the operational state. The system will transmit the alarm in both armed and disarmed state.
l Repeat: the system will repeat the alarm transmission every x minutes (configurable) as long as the input is active.
l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will transmit a new message to indicate this.
l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
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13.4.4 Silent Message Profile
The SILENT MESSAGE profile does not send the alarm to any transmission destination. The alarms appear in the log file.
l Operational state: it does not consider the operational state. The system will never transmit the alarm.
l Repeat: there is no transmission, so also no repeat transmission.
l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will not transmit a new message to indicate this.
l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
13.4.5 Single Event Profile
The SINGLE EVENT profile sends the alarm to all transmission destinations, but only once.
l Operational state: it does not consider the operational state. The system will transmit the alarm in both armed and disarmed state.
l Repeat: the system will not repeat the alarm transmission, even if the input remains active.
l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will transmit a new message to indicate this.
l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
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13.4.6
Active Sensor Event Profile
The ACTIVE SENSOR EVENT profile sends the alarm to all transmission destinations. All inputs with this alarm profile trigger input I0201, the active sensor input. Input I0201 is active if one of the inputs with this alarm profile is active (logical function: OR). You can then use an output to inform a user that some inputs are still active. Typical application: light up a LED on a control panel (output), to prevent users from arming the system if, for example, a window in the building is still open (input still active).
All the inputs using the ACTIVE SENSOR EVENT profile have to return to idle state in order to reset input I0201 and the corresponding output to the idle state. Only when this condition is fulfilled, the user can arm the system without triggering an alarm.
l Operational state: the system will only transmit the alarm when the system is armed.
l Repeat: the system will repeat the alarm transmission every x minutes (configurable) as long as the input is active.
l End-of-alarm behaviour: when the input is no longer active (= end of alarm), the system will transmit a new message to indicate this.
l Profile type: 0 Alarm. This is the generic profile type. You cannot modify the profile type.
To activate an output based on input I201, proceed as follows:
1. Assign the ACTIVE SENSOR EVENT profile to all the inputs that have to trigger input I201. 2. Check if input I0201 has a suitable alarm profile (default is SILENT MESSAGE). 3. Select the desired output (filter on Outputs: On the box or Outputs: Network to see only the physical
outputs), and give it a suitable name. 4. Click Programmable, and then select Active sensor (I201) in the list.
5. Click Save.
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14 Input/Output Behaviour
14.1 About Inputs and Outputs
The XO device offers a long list of inputs and outputs.
l Inputs are events or alarms, originating either from the XO device itself or from connected peripherals such as cameras or devices connected via the I/O modules. You associate each input with an alarm profile, that defines if/how/when the system has to transmit the corresponding alarm message and camera images.
l Outputs are signals that typically drive status LEDs or other devices connected via the I/O modules. For each output, you define how to activate it.
To open the list with inputs and outputs, choose System > Behaviour > Input/Output Behaviour.
The Input/Output Behaviour window consists of the following parts:
A Inputs/Outputs: The list of all inputs and outputs. B Filter: filters to reduce the list of inputs/outputs and quickly find the input/output you need. C General settings that apply to all inputs. D Details: the detailed settings of the input/output. The available options and settings depend on the
input/output that is selected in the list.
The inputs/outputs are all structured in the same way. Some examples: I0008 [SYST] SYSTEM ARMED C2560 [OUTP] USBIO-1 GREEN LED
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Details are in the table below:
I0008 C2560
The unique identification number of the input/output.
In lists with both inputs and outputs, the input numbers start with an `I', and the output numbers with a `C'.
You cannot modify the identification number.
[SYST] [OUTP]
SYSTEM ARMED USBIO-1 GREEN LED
Input/output type. The different types A descriptive name of the
are:
input/output.
l [SYST]: system input l [REAL]: `real' input (as opposed to
a tamper input) l [TAMP]: tamper input l [OUTP]: output.
You cannot modify the input/output type.
You can modify the name. This is particularly useful for the inputs/outputs on the MIO/EIO cards and Net I/O units, and for the workbits.
Honeywell recommends to keep the default names of system inputs.
The setup of inputs and outputs is described in detail in the sections below.
14.2 Inputs
The following groups of inputs are available, depending on the configuration of the XO device:
l System Messages: internal events and states, such as communication errors, storage medium errors... l Cam: camera inputs, such as video signal missing, camera sabotage alarm, motion alarm... l Network: alarm inputs connected to the Net I/O units in the local network. l On the box: alarm inputs connected to the MIO and EIO cards, with alarm and tamper state. l Workbits: calculated bits that provide alarm information. A combination of inputs/outputs can trigger a
workbit. l Virtual: not applicable. l PIRs: not applicable. l SmokeTrace: not applicable. l Analytic details: extra inputs for the IntrusionTrace analytic application. For more information, see the
IntrusionTrace Technical Manual (26472).
14.3 Monitored Inputs
The system can detect tampering with monitored inputs, providing extra security. Monitored inputs are available on:
l MIO and EIO cards in the XO I/O Interface USB modules (= "on the box" inputs) l the latest Net I/O units with hardware and firmware version 2 + XO version 4.2 or above running on the
controlling XO device.
The end of line (EOL) configuration of the input defines if and how the system detects tampering (NEOL = no end of line: the system cannot detect tampering). For details, see the documentation of the XO I/O Interface USB modules or Net I/O units.
The XO client offers 2 alarms per monitored input: the 'real' alarm, and the tamper alarm.
14.4 Filtering Inputs
The list of available inputs is very long. Two filter boxes are available to quickly find the input you need.
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The first filter box contains the following filters for inputs:
l All inputs: to list inputs only, not outputs. l Inputs: System messages: to list all inputs related to internal
events and states. l Inputs: Cam: to list all inputs from cameras. You can filter further
on camera number, to see only the inputs for 1 specific camera. l Inputs: Network: to list all inputs on Net I/O units. l Inputs: On the box: to list all inputs from a connected XO I/O
Interface USB module. l Inputs: Workbits: to list all input workbits. l Inputs: Virtual: not applicable. l Inputs: PIRs: not applicable. l Inputs: SmokeTrace: not applicable. l Inputs: Analytic details: to list all extra inputs for IntrusionTrace. l Inputs: Hold time: to list all inputs that have an alarm hold time
different from 0. l Inputs: Tx hold time: to list all inputs that have an alarm
transmission hold time different from 0. l Inputs: Entry/Exit path: to list all inputs that have been
programmed within the entry/exit path (delayed events). l Input: Arm/Disarm: to find the input that has been programmed
for arming/disarming the system. l Input: Mode switch: not applicable. l Input: Fog detect: not applicable.
The second filter box allows you to filter inputs on the alarm profile that is assigned to the input.
14.5 Alarm Input Behaviour
Note You cannot change the input's unique identification number or the input type. You can select multiple inputs at once and quickly assign the same alarm profile to all selected inputs. You can only change the alarm profile for multiple inputs, not the other settings.
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To set up the input behaviour, proceed as follows:
1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired input in the list. Filter the list if necessary.
Note Depending on the type of input, not all settings and options may be available.
3. Provide the following information:
Item Name
Description
Type a name (max. 20 characters) to describe the input. Use a description that is meaningful and relevant. The name appears in the alarm message to the CMS and to iTrace, in the screens in the client software (for example, in trigger lists and in the Status window), and in the log files.
Honeywell recommends to keep the default names of system inputs.
Profile
Note
For monitored on-the-box or Net I/O inputs : when you change the default name of the real input (alarm), the system automatically changes the name of the corresponding tamper input accordingly, if you have selected the Copy Name/Mask/Viewstyle... checkbox (see further below). In this case, you cannot change the name of the tamper input individually.
Select the desired alarm profile. The alarm profile defines if/how/when the system has to transmit the alarm to the CMS (or other destinations such as iTrace). For more information, see Alarm Profiles on page 168.
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Item
Description
Alarm hold time (s)
Enter the minimum activation time of the alarm, in seconds. The XO device will only detect the end of alarm after this delay. You can use this, for example, to suppress a flow of events caused by a rattling alarm contact. Set to 0 if you want to detect the end of alarm without delay.
This setting is unavailable for some types of inputs, such as system and tamper alarms.
Alarm Tx hold time (0-1440 min)
Enter the alarm transmission hold time, in minutes. The system will only transmit the alarm if the alarm remains active for longer than the specified hold time. This can help to reduce nuisance alarms going to the CMS. Set to 0 if you want to transmit the alarm regardless of the time the alarm remains active.
This setting is unavailable for some types of inputs, such as certain system alarms.
Cameras
Select the cameras that will provide live video and/or quad images for the event. Choose the cameras that can reveal important information about the event.
This setting is unavailable for some types of inputs, such as system-related alarms (for example storage medium errors).
Camera view style
Select the video information to transmit to the recipient (CMS, iTrace user):
l Live video: the recipient can open a connection to the site and watch live images on the selected cameras.
l Quad alarm: the system captures and transmits 3 stills from each selected camera, together with a fourth image that displays the stills in sequence to indicate movement. You set the interval between the stills in the Quad image interval (s) box (see further below).
l Duress: the system sends both live and quad images from each selected camera.
Camera PTZ presets
Click this button to configure PTZ cameras to move to a specific preset position when the input is triggered. For details, see PTZ Position on Input on page 179.
Arm/Disarm input
Select this checkbox to use the input to arm and disarm the system (see Arming/Disarming Manually on page 166).
You can only use one input for arming/disarming. The system displays the number and name of the input that is currently assigned for arming/disarming at the right side of the checkbox. If no input is assigned, it displays NONE.
Mode select input
Not applicable.
Fog detect input
Not applicable.
In entry/exit path
Select this checkbox if you want to delay the alarm to allow for entering/exiting the premises before the alarm goes off. You specify the delay itself in the Entry/Exit hold time delay box (see further below).
This is typically used with motion detection in entry halls:
l If you enter the premises while the system is still armed, you trigger the alarm. However, the alarm will not go off if you disarm the system within the delay (counting from the moment that the alarm is triggered).
l If you leave the premises and arm the system, the alarm will not go off if you leave within the delay (counting from the moment that you arm the system).
SmokeTrace stop input Not applicable.
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Item
Description
Copy
For monitored on-the-box or Net I/O inputs (real input and tamper input): if you
Name/Mask/Viewstyle... select this checkbox, and you change the Name/Cameras/Camera view
to the corresp. tamper style settings of the real input, the system will automatically change these
point
settings for the corresponding tamper input too.
In this case, you cannot change the Name/Cameras/Camera view style settings of the tamper input; the system will always use the settings of the corresponding real input.
Logic
Only available for workbit inputs. For more information on programming the workbits, see Programming Logical Functions on page 186.
Entry/exit hold time delay (s)
Enter the delay for the entry and exit paths, in seconds. The delay is the same for entry and exit, and for all inputs.
SmokeTrace stop guard Not applicable. time (s)
Quad image interval (s) Select the interval, in seconds, between the successive quad images.
The quad interval setting applies to all cameras, and therefore to all applications. Different applications may have different ideal quad intervals. For intrusion detection, you may require a short interval, whereas for other alarms you may want a longer interval. In this case, you have to find a compromise that gives acceptable results for all applications. Always test the selected setting.
Alarm repeat time (15-1440 min)
For repeating alarms: select the interval, in minutes, between the repeated alarm transmissions. The repeat interval is the same for all inputs. However, the setting does not apply to the following alarms; the system repeats them only once every 24 hours:
l 0050 [SYST] STORAGE INSUFFICIENT l 0065 [SYST] LICENSE EXPIRED l 0066 [SYST] LICENSE OUT OF SYNC l 0067 [SYST] APPLICATION STOPPED l 0511 [SYST] GENERAL ISOLATION.
4. Click Save.
14.6 PTZ Position on Input
It is possible to make one or more PTZ cameras move to a PTZ preset position when an input is triggered. You can assign one position to each available PTZ camera.
The system delays the alarm transmission until the PTZ positioning time has expired. The PTZ positioning time is the time that you allow for the camera to move and settle into the PTZ position. This makes sure that the quad images recorded with the alarm are sharp. You specify the PTZ positioning time for each PTZ camera in the camera setup window. For more information, see PTZ Setup on page 114.
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To make PTZ cameras move to a preset position when an input is triggered, proceed as follows: 1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired input, and then click Camera PTZ Presets. The following window appears:
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3. For the required PTZ cameras, click in the Preset position column, and then click the desired preset.
4. Click OK. 5. Click Save.
14.7 Outputs
The following output types exist, depending on the configuration of the XO device:
l Cam: camera outputs. l Network: outputs on the Net I/O units, connected to the local network. l On the box: outputs on the MIO and EIO cards. l Workbits: calculated bits that can be used to store internal states. A combination of inputs/outputs can trigger
a workbit. l VM22A: not applicable.
You can activate an output in one of the following ways:
l Manually l By a recording condition (recording controlled) l By a logical function (programmable).
All methods are described in detail further below.
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14.8 Filtering Outputs
The list of outputs is very long. Filters are available to quickly find the output you need. The following filters for outputs exist:
l All outputs: to list outputs only, not inputs. l Outputs: Cam: to list all outputs from cameras. l Outputs: Network: to list all outputs on Net I/O units. l Outputs: On the box: to list all outputs from a connected XO I/O Interface USB module. l Outputs: Workbits: to list all output workbits. l Outputs: VM22A: not applicable. l All outputs: Manual operation: to find all outputs that are controlled manually l All outputs: Recording controlled: to find all outputs that are controlled by recording conditions l All outputs: Programmable: to find all outputs that are controlled by a logical function.
14.9 Output Behaviour
14.9.1 Manual Operation
Manual operation means that you can manually activate the output from within the XO client software; either via the Status window or from the Live Video window. To control an output from the Live Video window, you have to assign at least one camera to the output. Outputs that can be controlled via the Live Video window are also available in iTrace.
You can deactivate the output in the same way, or let the XO client automatically reset the output after a specific time (pulse time) or when you close the XO client.
The following outputs are suitable for manual operation:
Output
Relay outputs on the XO I/O Interface USB units (on-the-box outputs) Relay outputs on the Net I/O units (network outputs) Workbit outputs Camera outputs
Activate from
Status window
Live Video window / iTrace
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
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14.9.1.1 Setting up Outputs for Manual Operation To set up an output for manual operation, proceed as follows: 1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired output in the list. Filter the list if necessary.
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3. Provide the following information:
Item Name Pulse time (s)
Behaviour Cameras
Disconnect operation
Description
Type a name (max. 20 characters) to describe the output. Use a description that is meaningful and relevant.
To reset the output automatically after a specific time: enter the time, in seconds, in the Pulse time box.
Set the pulse time to 0 if you want to keep the output active.
Click Manual operation.
To make the output available for activation in the Live Video window and iTrace, select the cameras for which the Activate outputs button has to appear. Select at least one camera.
This option is not available for workbits.
Define what happens when you close the XO client:
l Click Reset output if you want to reset the output to idle state (inactive) when closing the XO client.
l Click Latch output if you want to keep the output active when closing the XO client. Keep in mind that the system will reset the output when you restart the XO device.
4. Click Save.
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14.9.1.2 Activating/Deactivating Outputs from the Live Video Window
To activate/deactivate an output from the Live Video window, proceed as follows:
1. In the top menu, click Live Video. 2. In the matrix view, click the camera image to which the output is associated. 3. Under Tools, click the button. A popup window appears with a status bar for the outputs on the selected
camera. Idle outputs are blue, active outputs are green. When you place the mouse cursor over an output, the system displays the output number and name.
4. To activate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours green.
5. To deactivate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours blue.
6. Click Close. 14.9.1.3 Activating/Deactivating Outputs from the Status Window To activate/deactivate an output from the Status window, proceed as follows: 1. In the top menu, click Status, and then click the I/O tab. 2. Locate the desired output in the status bars. When you position the mouse cursor over an output, the
system displays the output number and name. Idle outputs are blue, active outputs are green.
3. To activate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours green.
4. To deactivate an output, right-click the desired output in the status bar, and then click Activate. The output bar colours blue.
14.9.2 Recording-Controlled Outputs
You can automatically activate outputs when a recording starts. The system deactivates the output when the recording stops, or you can let the system automatically reset the output after a fixed time (pulse time). You can assign one output to each recording condition. You can assign an output to only one recording condition.
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To set up a recording-controlled output, proceed as follows: 1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired output in the list. Filter the list if necessary.
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3. Provide the following information:
Item Name Pulse time (s)
Behaviour
Description
Type a name (max. 20 characters) to describe the output. Use a description that is meaningful and relevant.
If you want to reset the output automatically after a specific time: enter the time, in seconds, in the Pulse time box. Set the pulse time to 0 if you want to keep the output active as long as the recording condition is active.
Click Recording controlled.
4. Click Save.
You can now assign the output to a recording condition. For more information, see Recording Behaviour on page 126.
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14.10 Programmable Inputs and Outputs
14.10.1 Overview
Under Logic, you can program a function that calculates the value for an input or output, based on a combination (AND/OR) of other inputs, outputs, and input isolation statuses. You can program the following inputs and outputs:
l Inputs: o the camera EVENT inputs. For example, for camera 1: I1032 [REAL] CAM01 EVENT. o workbits.
l Outputs: o outputs on XO I/O Interface USB modules o outputs on Net I/O cards o workbits o camera outputs.
14.10.2 Predefined Programmable Outputs
For outputs, you can choose from a number of predefined functions.
The available options are:
Option
Description
Fault (I509)
The system activates the output if any fault is present (follows system input I0509). Faults are active inputs indicated in orange in the Status window. Active inputs that are isolated, do not trigger the output.
Recording (I510)
The system activates the output if any recording is active (follows system input I0510).
Client Connection (I200)
The system activates the output if any client connection is active (follows system input I0200).
Armed state (I008) The system activates the output if the system is armed (follows system input I0008).
Active sensor (I201) The system activates the output if any sensor is active (follows system input I0201).
Alarm relay (I008&I201)
The system activates the output if any sensor is active, but only when the system is armed (follows system input I0201 AND system input I0008).
SmokeTrace Stop (I202)
Not applicable.
Fire alarm cond (I199) Not applicable.
Logic
The system activates the output depending on a calculation in a logical function that you program yourself.
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To set up a programmable output with a predefined function, proceed as follows:
1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the desired output in the list. Filter the list if necessary. 3. Provide the following information:
Item Name Pulse time (s)
Behaviour
Description
Type a name (max. 20 characters) to describe the output. Use a description that is meaningful and relevant.
If you want to reset the output automatically after a specific time: enter the time, in seconds, in the Pulse time box. Set the pulse time to 0 if you do not want to reset the output automatically.
Click Programmable, then select the desired function in the list. If you choose Logic, program the function as described in Programming Logical Functions on page 186.
4. Click Save.
14.10.3 Programming Logical Functions
Below is an example of a logical function:
C3072 = I2144 AND I2145 OR M2146 AND NOT I2145.
The system executes the function from left to right. The AND operation is performed first. This means: C3072 = I2144 AND I2145 OR M2146 AND NOT I2145 is the same as: C3072 = (I2144 AND I2145) OR (M2146 AND NOT I2145)
Output C3072 (workbit 1) will be active if: input I2144 AND input I2145 are both active (these are inputs 1 and 2 on Net I/O unit 2) or if input I2146 is isolated AND input I2145 is inactive (input 3 on Net I/O unit 2 is isolated and input 2 on the same unit is inactive).
To program a logical function, proceed as follows:
1. Choose System > Behaviour > Input/Output Behaviour. 2. Select the input or output that you want to program. 3. For outputs only: under Behaviour, select Programmable, and then select Logic in the list. The Logic
section for entering the function appears. For inputs, the Logic section appears automatically when you select a programmable input.
4. Proceed as follows to create the function:
Desired result
To add an input/output to the function
Possible actions
l Select the input/output in the list (filter the list if necessary), and then click ADD.
l Double-click the input/output.
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Desired result
Possible actions
To use the inverted status of an l Click NOT immediately after adding the input/output.
input/output
l Click the input/output in the function, and then click NOT.
The indication NOT appears in front of the input/output number in the function.
Click NOT again to revert to the normal status.
To read the isolation status (isolated or not) of an input
l Click ISOLATE immediately after adding the input. l Click the input in the function, and then click ISOLATE.
The letter M appears in front of the input number in the function.
Click ISOLATE again to read the normal status.
To add an operator
Click AND or OR.
To execute specific operations first
Use parentheses:
l Select the operation(s) that you want to execute first, and then click ( ).
l Click ( ), position the cursor between the parentheses, and then add the desired inputs/outputs and operators.
To remove parentheses: select each parenthesis individually, and then click DEL to remove it.
To undo your last action
Click UNDO.
To delete a part of the function Click or select the part, and then click DEL.
To delete the whole function Click CLEAR.
5. Click Save.
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15 Video Content Analytics (VCA)
15.1 Overview
There are several options for video content analytics (VCA) on your XO device:
l You can use one or more of the ADPRO analytic applications: o IntrusionTrace: outdoor perimeter detection for sterile zone monitoring o LoiterTrace: indoor/outdoor loitering detection These applications are embedded in the XO software, but you need a license to unlock their functionality. You install the licenses on the XO device using the Commissioning Tool. The menu option for setting up an analytic application in the XO client only appears if you have installed at least one valid license for that application on the XO device. The use and configuration of the analytic applications is not described in detail in this document. For more information on the analytic applications, see the respective application's documentation.
l The Motion, sabotage feature: this is always available on the XO device. You do not need a license for it. For details, see Motion, Sabotage on page 191.
15.2 Rendering Analytic Bounding Boxes
Analytic bounding boxes indicate the presence of detected objects in the scene, detected by the ADPRO analytic applications. The bounding boxes are:
l Green: when the alarm is not triggered l Red: when the alarm is triggered.
Besides the bounding boxes around the detected object, IntrusionTrace also displays the path that the object follows in the scene. Just like the bounding boxes, the path is displayed in green when the alarm is not triggered, and in red when the alarm is triggered. As long as the alarm is not triggered, LoiterTrace also displays the time (in seconds) that the object is being tracked in the detection zone.
IntrusionTrace: analytic bounding box (A) and path (B) LoiterTrace: analytic bounding box (B) and timer (A)
For live and recorded images in the Live Video and Recorded video windows, you can choose whether you want to render analytic bounding boxes and paths, or not. The following options exist:
l Off: the system does not display bounding boxes and paths or timers. l Alarm only: the system displays only the red bounding boxes and paths when an alarm occurs. l Alarm and tracking: the system displays the green bounding boxes and paths/timers for tracking (pre- and
post-alarm), and the red bounding boxes and paths when the alarm occurs. l IntrusionTrace zone outline upon event: the system highlights the IntrusionTrace detection zone where the
alarm occurs.
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Below, you can see several examples for IntrusionTrace:
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Off: no bounding boxes or paths visible
Alarm only: red bounding box and path upon alarm
Alarm and tracking: green bounding boxes and path for tracking; bounding
boxes and path will turn red upon alarm
IntrusionTrace zone outline (with alarm): red bounding boxes and path + IntrusionTrace detection
zone highlighted
Below, you can see several examples for LoiterTrace:
Off: no bounding boxes or timer visible
Alarm only: red bounding upon alarm
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Alarm and tracking:green bounding box and timer for tracking; bounding box will turn red upon alarm
If you have multiple analytic applications running on the same camera (for example, IntrusionTrace and LoiterTrace), the system will display bounding boxes for all analytics. The example below displays a red bounding box for IntrusionTrace (alarm) and a green bounding box for LoiterTrace (tracking), around the same object.
The following limitations apply to bounding box rendering: l When playing back recorded images, bounding boxes and paths/timers only appear in normal playback
mode, not during fast forward/backward. l If bounding box rendering is switched off, the IntrusionTrace zone outline upon event option is unavailable. l The player software that allows you to play downloaded recordings (.hbox files) from your local PC or from a
USB drive, offers the same options for rendering analytic bounding boxes and paths/timers. However, the IntrusionTrace zone outline upon event option is not available. If you need to see the highlighted IntrusionTrace zone, play the recordings from within the XO client. To select the desired options for rendering bounding boxes, proceed as follows: 1. From the live or recorded images view, click the button, and then click the desired rendering option.
2. To highlight the IntrusionTrace detection zone where the alarm is triggered, click the button, and then click IntrusionTrace zone outline upon event. A check mark appears next to the option when it is active:
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15.3 Motion, Sabotage
15.3.1 About Motion, Sabotage Detection
With the Motion, sabotage feature, you can define up to 4 rectangular motion detection zones for a camera. Each one triggers its own alarm. For example, for camera 1:
1034 [REAL] CAM01 MOTION1 to 1037 [REAL] CAM01 MOTION4
You can transmit these alarms to a CMS, or use them to start recordings.
Furthermore, you can define up to 3 rectangular private zones (mask zones). These zones can overlap. Private zones are not available on cameras with PTZ enabled.
Bounding boxes and paths are not available with the Motion, sabotage feature. However, if bounding box rendering is enabled, the system will display the motion detection zones edges (in red) upon an alarm in the live and recorded video view.
Optional: you can enable camera sabotage detection. With sabotage detection enabled, the system generates an alarm if the camera is being tampered with (for example: the lens is covered). You can set up advanced settings for sabotage detection and save the settings in a profile.
The Cameras section displays the numbers of all the cameras on the XO device that are using the Motion, sabotage feature. Position the mouse cursor over the number to see the corresponding camera name.
The icons on the camera numbers indicate the following information:
l The green check mark (on the left) indicates that the camera is configured for motion detection: you have drawn at least one motion detection zone for that camera. In the example above: on all cameras.
l The red S (on the right) indicates that sabotage detection is enabled for the camera. In the example above: on cameras 2 and 4 only.
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15.3.2 Drawing Detection Zones
Note It is usually better to use several smaller detection zones than 1 large zone. A large detection zone may produce false alarms caused by light variations in the scene.
To draw detection zones for motion detection, proceed as follows:
1. Choose System > Behaviour > Analytics > Motion, sabotage. 2. Click Select, and then click the desired camera. The camera number appears in the grey box and the live
image appears.
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3. Under Drawing Tools, click the button (first button). A blue square (numbered 1) appears on the live image.
4. Adjust the detection zone as follows: o Drag the zone to move it to the desired position. o Drag one of the corner handles to resize the zone.
o To delete the zone, click in it, and then click .
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5. Repeat for more detection zones. You can define up to 4 detection zones. The currently selected zone is orange.
6. Click Save. Next, you will set up the detection parameters.
15.3.3 Motion Zone Detection Settings
Note Please check the sensitivity settings, if the firmware version is upgraded from the 4.3.6 version to 4.5.7 or later. For IP cameras you can adjust time and minimum zone area for each detection zone:
l Time: sets the detection delay. Minimal delay means that the motion is detected immediately when an object starts moving in the detection zone. Maximal delay means that the motion is detected when the object is moving inside the detection zone for some time. This setting is valid for all detection zones.
l Min zone area (%): sets the size of the object to detect, relative to the detection zone size (as a percentage). A low zone area percentage means that even very small objects (such as small animals like cats and dogs) will trigger motion detection. A high zone area percentage means that only very large objects will trigger motion detection. You can adjust this setting per detection zone.
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To set up motion detection settings for IP cameras, proceed as follows:
1. Adjust the Time slider. 2. Click a detection zone to select it, and then adjust the Min zone area (%) slider for that zone. 3. Use the graph to test the settings in the selected detection zone. The horizontal red line indicates the
threshold for detection. It moves up if you increase the Min zone area (%) setting, and down if you decrease it. The detection level (black line) of the zone has to exceed the threshold to trigger motion detection.
4. Repeat from step 2 for other detection zones. 5. Click Save.
You can test the settings from the configuration screen: if detection is successful and an alarm occurs, the system highlights the edge of the motion detection zones in red in the configuration screen. You can immediately adjust the settings if necessary.
15.3.4 Private Zones (Mask Zones)
Outdoor security cameras may unintentionally look into neighbouring residences. To respect their privacy, you can mask these parts of the picture. You can add up to 3 rectangular private zones. The zones can overlap.
Note It is not possible to draw private zones if the camera has PTZ enabled. The following message will appear:
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To draw detection zones for motion detection, proceed as follows: 1. Under Drawing Tools, click the button (second button).
A yellow striped black rectangle appears in the left upper corner of the image.
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2. Adjust the size and position of the rectangle until it masks the required private zone. In the live view, the masked area will be black.
3. Repeat to add more private zones if necessary. 4. Click Save.
15.3.5 Sabotage Detection
With sabotage detection enabled, the system generates an alarm if the camera is being tampered with. The sabotage detection feature has been enhanced with the option to reset the alarm manually or automatically. The following actions will result in a sabotage alarm:
l Covering, spray painting the lens l Changing the position of the camera l Changing the zoom/focus of the camera image l Turning off the lights.
If the system detects sabotage, it triggers the SABOTAGE EVENT alarm on the related camera. For camera 1, this is: 1025 [REAL] CAM01 SABOTAGE EVENT. You need to reset this alarm manually.
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To enable sabotage detection, proceed as follows: 1. Select the Sabotage detection checkbox.
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2. Click Save. When sabotage is detected, the status icon colours red.
If you have to clear the sabotage detection alarm manually, proceed as follows:
l Click Clear alarm.
If you have to enable automatic clearing of sabotage detection alarm, proceed as follows:
l Select the after checkbox under Manually reset alarm and set the number of seconds after which the alarm must get cleared automatically. For example, if you set 60, the alarm is cleared automatically after one minute. The value allowed ranges between 1 and 3600 seconds.
15.3.6 Advanced Settings for Sabotage Detection (Scene Profiles)
You can set up advanced settings for sabotage detection, and save these parameters in a scene profile. You can then assign the profile to the desired cameras that have sabotage detection enabled. The parameters are valid for the whole scene (not for individual motion zones).
The default detection settings are suitable for most scenes, and were chosen to provide the best detection while reducing false alarms to the minimum. Honeywell recommends to use the advanced settings only for scenes with specific needs.
15.3.7 Scene Profile Settings
The advanced parameters for sabotage detection are:
l Sensitivity level: controls the sensitivity of the sabotage detection. o Increase sensitivity to detect smaller changes. For example, if you want to detect even very small changes in the camera position. This may lead to more false alarms. o Decrease sensitivity to prevent false alarms. For example, when a camera switches from day to night mode, the system may trigger the sabotage alarm. To prevent this, decrease the sensitivity.
l Minimum detection time: controls the detection of short disturbances. For example, a truck passing in front of the camera may trigger the sabotage alarm. To prevent this, make the minimum detection time longer than the time the truck remains in the scene.
Always test the settings under various conditions to determine the best settings for your particular case.
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15.3.8 Default Scene Profile
The table below lists the settings in the default scene profile. You cannot change the default profile.
Parameter Sensitivity level Minimum detection time
Default value 3 (= normal) 10 seconds
15.3.9 Creating a Custom Scene Profile
If the default scene profile is not suitable, you can create your own custom scene profile. If need be, you can create different scene profiles for different cameras. Any scene profile that you create is available to all cameras on the XO device that have sabotage detection enabled.
Caution! If you assign the same profile to different cameras, make sure to test the settings on all these cameras.
To create a custom scene profile, proceed as follows:
1. From the Motion, sabotage window, click the desired camera.
2. Make sure that the Sabotage detection checkbox is selected. 3. Click Scene Config.
4. In the Name box, type a meaningful name for your custom profile.
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5. Click Add. The system adds a profile with the chosen name and the default settings.
The Profile details list shows all the settings, and their current value on the left between brackets.
6. To adjust a setting: under Profile details, click the desired setting. The setting's name appears in the Name box below the Profile details list. (You cannot change the setting's name). The current value appears in the Value box. The possible (range of) values appears to the right of the Value box.
7. In the Value box, type the desired value for the setting. The options are as follows:
Setting Sensitivity level Minimum detection time
Description Set to any round number from 1 to 5. Set to any value (in seconds) from 10 to 600.
8. Click Apply to save the changes, and then close the profile window. The system automatically assigns the new profile to the scene.
9. Click Save. 10. Test the settings, and adjust if necessary.
15.3.10 Assigning Existing Scene Profiles to Cameras
Once you have created a scene profile, you can assign it to any camera on the XO device that has sabotage detection enabled.
To assign an existing profile to a camera, proceed as follows:
1. From the Motion, sabotage window, click the desired camera.
2. Make sure that the Sabotage detection checkbox is selected.
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3. In the box to the left of the Scene Config button, select the desired profile from the list.
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4. Click Save.
15.3.11 Changing an Existing Scene Profile
Note You cannot change the default scene profile; it is fixed. To change an existing scene profile, proceed as follows: 1. From the Motion, sabotage window, click a camera that uses the desired scene profile.
2. Click Scene config. 3. Under Profile details, click the desired setting, and adjust its value in the Value box. 4. Click Apply to save the changes, and then close the profile window. 5. Click Save. 6. Test the new settings, and adjust again if necessary.
Caution! If you assign the same profile to different cameras, make sure to test the settings on all these cameras.
15.3.12 Deleting a Scene Profile
Note You cannot delete the default scene profile, or a custom scene profile that is still assigned to a camera. Make sure that all cameras on the XO device that use sabotage detection use a different profile (or the default profile).
To delete a scene profile, proceed as follows:
1. From the Motion, sabotage window, click any camera that has sabotage detection enabled. 2. Click Scene Config.
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3. Under Detection profiles , click the desired profile.
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4. Click Del. The following message appears:
5. Click Yes to confirm. 6. Click Apply to save the changes, and then close the profile window. 7. Click Save.
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16 Calendar
The calendar contains the dates of the holidays. The holidays are exceptions to the regular weekly schedules (MondaySunday), allowing you to define the correct behaviour of the system on these days. The system uses the holidays in the arm/disarm schedule.
To define the holidays in the calendar, proceed as follows:
1. Choose System > General > Calendar.
2. To set a date as a holiday, select the date in the Add holiday box, and then click Add. The holiday appears in Holidays list.
3. Repeat for each holiday. 4. To remove a day, click the date in the Holidays list, and then click Remove. 5. Click Save.
Note Honeywell recommends cleaning up the holiday list once per year and deleting holidays that have passed. Although this is not mandatory, it will help you keep an overview.
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17 Users
17.1 About Users
The following user types exist, each with different access rights:
l Administrator: has full access rights. l User: has specific rights, adjustable per user. l Technician: has specific rights, adjustable per user. Technicians can only log on if an Administrator or another
user has granted them access. Only the Technician user can enable/disable the Telnet connection, and access cameras remotely.
Caution!
The hardware configuration tool is not accessible by default. The Webserver which is disabled by default must be enabled before accessing the hardware configuration tool. It is recommended to disable the webserver after use for security reasons.
You can create up to 32 users. The following default users are pre-defined:
User ID 0 1 15
Username Administrator Administrator2 Technician
Password 666777 666777 666777
User type Administrator Administrator Technician
Note
The default XO password must be changed on initial login while increased password security will be enforced. The new password must have an alphanumeric combination with at least 1 upper case letter, 1 lower case letter, and 1 digit and must be 8 to 15 characters in length.
Usernames have to be alphanumeric (= contain at least one letter), and each username has to be unique. Usernames and passwords are case-sensitive.
17.2 About Strong Passwords
To increase security, you can enforce the use of strong passwords. Strong passwords have to meet the following minimum requirements:
l The password has to contain at least 8 characters. l The password has to contain at least 1 uppercase letter and at least 1 lowercase letter. l The password has to contain at least 1 digit.
Examples of strong passwords are:
l Tmus001cl l 12rtSV5km
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l aiGP5rsLZa89
Furthermore, you can set an expiry time (in days) for the password. When the password has expired, the following message appears each time the user logs on to the XO client, until the user changes the password:
Caution! The expiry time feature is only an incentive for the users to change their password. The users can click Cancel to continue with their old password.
Finally, you can limit the number of retries to log on. When the user has reached the maximum number of retries, the system temporarily blocks the user account. You specify how long (in seconds) the user account is blocked. The following message appears when a user is temporarily blocked:
The default values of strong passwords are:
Setting Maximum password age
Unit Days
Range 0120
No of invalid login attempts No of seconds user is blocked
Seconds
010 03600
17.3 Adding New Users
Only Administrator users can add or delete users. To add a user, proceed as follows: 1. Choose System > General > Users.
Default value 0 (= no maximum age, password remains valid indefinitely) 3 60
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2. Click Add.
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3. Provide the following information:
Item
Description
User Id
Select a user ID (231). The system fills in the next free user ID automatically. Numbers 0 and 15 are reserved.
Username
Type a username (max. 20 characters). The username has to be unique and contain at least one letter.
Type
Increased password security
Maximum password age
Select the desired user type: Administrator, User, or Technician.
Select the checkbox if you want to use strong passwords, password expiry, and/or restriction of logon attempts for this user.
Type the number of days (0120) after which the password expires. Type 0 if you do not want the password to expire. This option is only active if you select the Increased password security box.
No of invalid login attempts
Type the number of times (010) a user can enter an incorrect username/password before the system blocks the user. Type 0 if you do not want to restrict the number of logon attempts. This option is only active if you select the Increased password security box.
No of seconds user Type the number of seconds (03600) that a user will be blocked. This option is
is blocked
only active if you select the Increased password security box.
Password
Type a password for the user.
Confirm password Type the password again.
4. If you have selected user type User or Technician, you have to set the access rights. By default, all rights are selected. For details, see User Rights on page 206.
5. Click Apply. 6. Click Save.
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17.4 User Rights
For users of type User or Technician, you need to specify the rights of the individual user. If you select one of these user types, the list of access rights appears:
Note If you want to select all access rights, click Set all.
If you want to deselect all access rights, click Clear all. All options will be cleared, but the user itself will not be deleted. This user still has access to the About window to consult the system information.
17.4.1 Pixelation
You can specify whether a user is allowed to change the pixelation settings. Furthermore, you can specify for each user which camera images will be pixelated for them (according to the pixelation settings for that camera). This allows you to permit specific users to always see normal images of specific cameras, even if pixelation is set in the camera settings.
To specify the pixelation settings for a user, proceed as follows:
1. In the list of access rights, choose Privacy > Pixelation > Adjust settings.
2. Click Allow or Deny to define if the user is allowed to change the pixelation settings on the cameras. 3. To define which camera images will be pixelated for the user, click Cameras. By default, none of the
cameras are selected.
4. Select the checkboxes for the cameras that have to be pixelated. You can click Set to select all cameras.
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5. Click Apply. The following message appears:
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6. Click OK to close the message box. 7. Click Save.
17.4.2 Live Video
To define whether the specific user can access the Live Video window in the XO client, proceed as follows: 1. In the list of access rights, choose Live Video > Live Video.
2. Click Deny if you do not want the user to access the Live Video window. In this case, you can skip all following steps. If you allow the user to access the Live Video window, continue with the next step.
3. To define which cameras the user can view, click Cameras. By default all cameras are selected.
4. Clear the checkboxes for the cameras that this user is not allowed to view. You can click Clear to clear all the checkboxes.
5. To define for which cameras the user can control PTZ, click PTZ control.
6. Clear the checkboxes for the cameras for which this user is not allowed to use PTZ control. You can click Clear to clear all the checkboxes.
7. To define for which cameras the user is allowed to save PTZ presets, click Save presets.
8. Clear the checkboxes for the cameras for which this user is not allowed to save PTZ presets. You can click Clear to clear all the checkboxes.
9. Allow or deny access to the following functions: o Right click menu: right-click to change the resolution or to de-warp 360° camera images in the live view. o Snapshot: take a snapshot of the video that is available in the live view.
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o Recordings: record the video images in the live view. o Enable bounding boxes: switch bounding boxes on or off in the live view. 10. When finished setting the user rights, click Apply. 11. Click Save.
Note All other functions in the Live Video window are by default accessible to every user. For activating outputs, see Status on page 209. For audio, see General on page 209.
17.4.3 Recorded Video
To define whether the specific user can watch recordings via Timeline/Postmotion and back up recordings, proceed as follows:
1. In the list of access rights, choose Recorded Video > Timeline/Postmotion.
2. Click Deny if you do not want the user to access the Recorded Video window. In this case, you can skip all following steps. If you allow the user to access the Recorded Video window, continue with the next step.
3. To define which cameras the user can access, click Cameras. By default all cameras are selected.
4. Clear the checkboxes for the cameras that this user is not allowed to view. You can click Clear to clear all the checkboxes.
5. To allow or deny backup, click Backup, and then click Allow or Deny. 6. Click Apply. 7. Click Save.
Note If the user cannot watch recordings, the user also cannot backup any recordings.
17.4.4 System
To define whether the specific user has access to the system settings, proceed as follows:
1. In the list of access rights, choose System > System. 2. Click Deny if you do not want the user to access the System window. In this case, you can skip all
following steps. If you allow the user to access the System window, continue with the next step.
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3. Define the system settings to which the user has access. The user rights are grouped according to the main menu groups in the system settings pages:
l Connections o Ethernet o Wifi o Serial (not applicable) o Video Inputs o Monitor (not applicable) o Audio o I/O o PresidiumHLI (not applicable) o Video interconnection (not applicable) o E-Mail o Active connections
l General o Date/Time o Calendar (not applicable) o Users (edit own user profile only).
l Maintenance o Log o Transfer o Harddisks o Hipi/Eth config (not applicable) o Configuration Management
l Behaviour o Arm/Disarm Schedule o Alarm Profiles o Input/Output Behaviour o CMS Alarm Transmission o Analytics If you allow access to the Analytics settings, then also define for which cameras. o PIR (not applicable) o Recording o E-Mail Addressbook
4. Select or clear the desired checkboxes. 5. Click Apply. 6. Click Save.
17.4.5 Status
To define whether the specific user has access to the Status page, proceed as follows:
1. In the list of access rights, choose Status > Status. 2. Click Deny if you do not want the user to access the Status window. In this case, you can skip all following
steps. If you allow the user to access the Status window, continue with the next step. 3. To allow or deny isolating alarm inputs, click Isolate, and then click Allow or Deny. 4. To allow or deny manually activating outputs, click Activate outputs, and then click Allow or Deny. This
setting also applies to activating outputs in the Live Video window. 5. Click Apply. 6. Click Save.
17.4.6 General
To define whether the specific user has access to some general functions, proceed as follows:
1. In the list of access rights, choose General. 2. Click Set tech rights, and then click Allow or Deny to define if the user is allowed to grant access for the
Technician users. See Granting the Technician on page 212. 3. Click Arm/disarm, and then click Allow or Deny to define if the user can arm or disarm the system
(change the operational mode). See Arming and Disarming on page 165. 4. Click Audio talk, and then click Allow or Deny to define if the user can use the microphone to talk to
people on-site from the Live Video window. See Audio, Listening on page 140. 5. Click Apply.
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6. Click Save.
17.5 Modifying an Existing User
The following restrictions apply to modifying existing users:
l Users can only change their own password (if they have access rights to the Users section). They cannot make any other changes.
l Technicians can only change their own password (if they have access rights to the Users section). They cannot make any other changes.
l Administrator users can modify all settings for all users, except the Technician user password.
To modify an existing user, proceed as follows:
1. Choose System > General > Users.
2. Click the desired user, and then click Edit, or double-click the user in the list. 3. Change the required settings, and then click Apply. 4. Click Save.
If you have changed your own password, the following message will appear:
In this case, click OK to close the message box. The system closes the client and returns to the Login window (if Auto restart is active). 5. If you have changed a username or password, you also have to change the connection settings in the XO client's Login window. For details, see Changing an XO Device on page 32.
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Note
If you have changed a user's username or password, and you do not change the corresponding settings in the Login screen, the system will issue an error message when you try to connect to the device:
In this case, proceed as follows: 1. Click OK to close the message box. The following screen appears:
2. Type the correct user ID or username and the correct password, and then click Login. If you have entered the correct data, the following screen appears, allowing you to save the new username and/or password in the connection settings:
(Note that this screen does not appear if you leave the Password box blank in the Login screen; the system will then never offer to update usernames/passwords.) 3. Click Yes to confirm, or click No to connect to the device without changing the connection settings.
17.6 Deleting Users
Only Administrators can delete users. Note You cannot delete users 0 (Administrator) and 15 (Technician).
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To delete a user, proceed as follows: 1. Choose System > General > Users.
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2. Click the desired user, and then click Remove. 3. Click Save.
If you try to delete your own user profile, the following warning appears:
Caution! If you delete your own user profile, you will not be able to log on again. You will lock yourself out of the system. 4. Proceed as follows: o Click No if you want to keep your user profile. o Click Yes to delete your own user profile. The system closes the client window, and you cannot log on anymore with your user credentials. You will have to log on with a different username and password.
17.7 Granting the Technician
17.7.1 Granting Access to the XO Device
Caution! The system automatically disables the technician grant when you restart the XO device. Closing and opening the XO client does not affect the technician status.
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To grant the Technician users access to the XO device, proceed as follows: 1. Choose System > General > Users.
2. Under Technician grant, click Enable.
17.7.2 Disabling Technician Grants
When you disable the Technician grant, you deny the Technician users access to the XO device and the IP cameras' web interfaces (remote access). To disable the Technician grant, proceed as follows: 1. Choose System > General > Users. 2. Under Technician Grant, click Disable.
Caution! The system automatically disables the technician grant when you restart the XO device. Closing and opening the XO client does not affect the technician status.
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18 Configuration Management
18.1 Storing a Configuration
The XO device can store up to 8 different configurations. Only 1 configuration can be active. The XO device stores any changes you make in the active configuration (if you save the changes). Any unsaved changes are lost when you close the XO client.
Note The configuration does not include: l the configuration of MIO/EIO cards and Net I/O units (NO/NC, failsafe, watchdog) l the users l the isolation status of inputs l the licenses.
To store the current settings in the active configuration, proceed as follows: 1. Choose System > Maintenance > Configuration Management. The list of configurations appears. An
asterisk (*) marks the active configuration (in the example below: Configuration 1 Default *).
2. To store the current settings in the active configuration, click Commit server configuration.
Caution! When you click Commit server configuration, the system stores the current settings in the active configuration (= the configuration marked by an asterisk *). It does not store the settings in the selected configuration (= the configuration that is highlighted in the list).
If you want to store the current settings in a different configuration than the active configuration, you have to store the settings first in the active configuration, and then copy the active configuration into the other configuration.
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18.2 Renaming a Configuration
Honeywell recommends using a meaningful and relevant name for the configurations. Tip: it can be useful to include the date in the configuration name.
To change the name of a configuration, proceed as follows:
1. Choose System > Maintenance > Configuration Management. 2. Select the configuration in the list, and then click Rename.
3. Type the new name in the Name box, and then click OK.
18.3 Copying a Configuration
If you want to use a new configuration, you do not have to set up the configuration from scratch. You can copy the settings from any existing configuration to the new one. Afterwards, you can activate the new configuration and make the necessary changes to it.
Note You cannot copy a configuration into the currently active configuration.
To copy the settings of one configuration to another, proceed as follows: 1. In the list of configurations, click the source configuration (the configuration that you want to copy from).
2. Click Copy. 3. In the list of configurations, click the target configuration (the configuration that you want to copy to). 4. Click Paste. The following message appears:
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5. Click Yes to confirm. The system copies the settings to the target configuration. The target configuration now has the same name as the source configuration. In the example below, configuration 7.
6. Rename the target configuration.
18.4 Activating a Configuration
Caution! Be very careful when activating a different configuration. If settings are missing or incorrect in that configuration, your XO device may become unusable or unreachable (for example, if the IP address changes). Honeywell recommends to start from a configuration that works well, copy that into a new configuration, and then activate the new configuration so you can make the necessary changes.
To activate a configuration, proceed as follows: 1. Choose System > Maintenance > Configuration Management.
2. Click the desired configuration in the list, and then click Activate configuration (or double-click the configuration). The following screen appears:
3. Click Yes to confirm.
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4. Wait for the XO device to restart, and then open the client again. The selected configuration now has an asterisk (*) in the list of configurations.
18.5 Resetting the Active Configuration to Factory Defaults
You can reset the currently active configuration to the factory defaults using the XO client software. The system overwrites the currently active configuration with the default values, and then activates configuration 1. If configuration 1 was the active configuration, then the device restarts with the default values. You can only reset the active configuration; you cannot reset the other configurations.
Caution! Do not reset the iFT Gateway by (re)flashing the device via the memory card. The device will become unusable.
If you reset the active configuration, the system restores default values for everything in the System menu, including the IP address (reset to 10.0.0.10). The following items are preserved:
l the other configurations (the ones that were not active) l the configuration of the XO I/O Interface USB and Net I/O units (NO/NC, failsafe, watchdog) l the users l the isolation status of inputs l the licenses.
Caution! If you reset configuration 1, the device will restart with IP address 10.0.0.10. Make sure that your PC can reach this address and reconnect to the XO device: set the IP address of your PC in the same range.
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To reset the active configuration to the factory defaults, proceed as follows:
1. First, back up any data that you want to restore afterwards. For more information, see Downloading Files from the XO Device on page 219.
2. Choose System > Maintenance > Configuration Management. In the example below, configuration 7 TEST is active.
3. Click the active configuration in the list (the configuration indicated by *), and then click Default active config.
4. Click Yes to confirm. The system closes all processes and connections, and then restarts. It restores the default values in the configuration that was active, and activates configuration 1.
5. Reconnect the client to the XO device using the settings for configuration 1 (IP address, username/password). If you have defaulted configuration 1, then connect with the default IP address (10.0.0.10) and the username/password of a default user. In the example below, configuration 7 is reset, and configuration 1 is now active.
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19 Downloading and Uploading Files
19.1 Downloading Files from the XO Device
Before installing new software, or before making major changes to the configuration, Honeywell recommends that you download the following files to your local hard disk:
l License = system license. l User data = all defined users and access rights l Configurations = all settings in the System menu (except settings for XO I/O Interface USB and Net I/O units,
users, and licences) l Camera definitions (only required if you have received a separate camera definition file from Honeywell; this is
not required for standard systems) l Calibration pictures: 3D calibration images for video analytics.
If you lose any of the above data or settings, you can upload the downloaded files again to restore settings.
Caution! A full upgrade of the firmware and software may cause data to get lost (for example: system license, user data, configuration...). Download the necessary files from your XO device before you start upgrading.
It is not possible to download application licenses (IP channel licenses, licenses for IntrusionTrace and LoiterTrace) from the XO client.
If, by accident, you lose the configuration, you will need to reprogram all settings in the system.
If you also lose your system and application licenses, the device may become unusable and unrecoverable.
To download files from the XO device, proceed as follows:
1. Choose System > Maintenance > Transfer. For downloading, you will work in the Receive from server section:
2. To download the system license, click License, and then click Get. 3. Select the destination folder, and then click Save. 4. To download user data, click User Data, and then click Get. 5. Select the destination folder, and then click Save. 6. To download a configuration, click Configuration. 7. Select the desired configuration from the list, and then click Get. 8. Select the destination folder, and then click Save. 9. Repeat for each configuration. 10. To download the camera definitions, click Camera Definition, and then click Get. 11. Select the destination folder, and then click Save. 12. To download the calibration pictures, click Calibration pictures, and then click Get.
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13. Select the destination folder, and then click OK.
19.2 Uploading Files to the XO Device
19.2.1 Overview
It is possible to upload different types of files to the XO device. Each file type has a specific file extension: l .bin = software (Linux + application). This allows you to upgrade the iFT Gateway firmware. l .lic = license l .usr = user data l .prop = configuration l .def = camera definitions l .jpg = calibration pictures. You can upload multiple calibration pictures at once.
19.2.2 Uploading Configurations
To upload a configuration file to the XO device, proceed as follows: 1. Choose System > Maintenance > Transfer. For uploading, you will work in the Send to server section.
2. Make sure that Other is selected. 3. Under Send to server, click Search. 4. Select the configuration file that you want to upload, and then click Open.
5. In the Replace config box, select the configuration that you want to overwrite.
6. Click Send to upload the file to the XO device. If the configuration file has a different version than the active configuration, the following screen appears:
Caution!
Settings from different versions may cause conflicts and unexpected behaviour in the system. Proceed at your own risk.
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7. If you are sure that you want to upload the configuration, click Yes. The following screen appears:
8. Click Yes to restart the XO device.
19.2.3 Uploading Calibration Pictures
You can upload multiple calibration pictures at once. Furthermore, the system performs various checks before uploading, to help you prevent accidental overwriting of calibration pictures with incorrect images:
l Each calibration picture contains the site name and ID of the XO device from which it was downloaded. When you upload calibration pictures, the system checks if their site name and ID match those of the XO device. If there is no match, the system will not upload the pictures. Therefore, if you change the site name or server unit ID for an XO device, always back up your calibration pictures afterwards.
l If you select more than one front or back picture for the same camera, the system only uses the most recent picture.
l The system filters out snapshots: you cannot upload snapshots as calibration pictures. l Before uploading, the system presents an overview of the calibration pictures that it will upload. You can then
double-check if the selected pictures are the correct ones, if the list is complete, etc. The screen below is an example of such an overview.
The overview contains the following information:
Item Camera Image filename Date/Time Type Send
Description The number of the camera to which the system will assign the calibration picture. Filename of the calibration picture that the system will upload. Date and time the calibration picture was downloaded on the PC. Indicates if the calibration picture is for the front or back of the scene. Use the checkboxes to indicate which files you want to upload.
Caution!
Do not edit the calibration pictures using image editing applications. The calibration pictures may become unusable.
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To upload calibration pictures to the XO device, proceed as follows: 1. Choose System > Maintenance > Transfer. For uploading, you will work in the Send to server section.
2. Click Calibration pictures. 3. Under Send to server, click Search. 4. Select the file(s) that you want to upload, and then click Open. 5. Click Send. The system will now check the files you selected, and then present an overview of the
calibration pictures that it will upload:
Note
If the system detects one or more files that are not suitable calibration pictures (for example: snapshots), of if you have selected more than one front or back picture for the same camera, the following message appears:
Click OK to close the message box. The system filters out the unsuitable pictures, and takes only the most recent version of the suitable pictures.
6. Carefully check the overview, and clear the checkboxes of the listed pictures that you do not want to upload.
7. Click OK to confirm. The following screen appears:
8. Click Yes to confirm. The system uploads the selected calibration pictures.
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19.2.4 Uploading Other Files
To upload other files than configurations or calibration pictures to the XO device, proceed as follows: 1. Choose System > Maintenance > Transfer. For uploading, you will work in the Send to server section.
2. Make sure that Other is selected. 3. Under Send to server, click Search. 4. Select the file that you want to upload, and then click Open.
The example below shows a user data file:
5. Click Send to upload the file to the XO device. One of the following screens appears:
or 6. Click Yes or OK to restart the XO device and apply the new settings.
19.3 Configuration Template
You can save the configuration settings to a file and then reuse it as a template on other XO devices. 1. Choose System > Maintenance > Transfer.
2. Click the Save current config as template button. 3. Save the configuration template (ADPRO XO file) to the disk. To reuse the saved configuration template: l Click Modify / apply a template and browse the saved file. The configuration settings are imported into the
XO device. l Change the device IP if the template is imported to a different XO device.
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20 Starting and Stopping
20.1 Restarting the System
Follow the procedure below to restart your XO device via the XO client. This allows the system to shut down all processes and connections properly. Unless stated explicitly in the documentation, do not restart the device by switching the power off and on again.
To restart the system, proceed as follows:
1. Choose System > Maintenance > Configuration Management. 2. Click System restart.
3. Click Yes to confirm. The system restarts automatically. 4. Wait for the system to finish restarting. The status LED on the device will indicate the state it is in. For
details, see LED Indicator on page 225.
Note You cannot connect to a device while it is restarting. The following error message will appear:
Click OK to close the message box and wait for the device to restart completely before trying to reconnect.
20.2 Stopping the System
Before switching off power, you stop the system using the XO client. This allows the system to shut down all processes and connections properly. Do not stop the device by switching off the power. To stop the system, proceed as follows: 1. Choose System > Maintenance > Configuration Management. 2. Click System halt.
3. Click Yes to confirm. The system shuts down all processes and connections. This may take a minute. 4. Wait until the status LED lights up in red (continuously). 5. Unplug the power supply from the DC 5V socket.
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21 Status
21.1 LED Indicator
The LED on the iFT Gateway indicates the status of the system.
Day-to-day operation, XO status LED Blue, continuous Blue 1 s on, 1 s off (repeat) Blue, continuous Blue 2 s on, red 1 s on (repeat) Red, continuous Blue 2 s on, 0.2 s briefly on/off (repeat) Blue 2 s on, red 1 s on, blue 0.2 s on/off (repeat)
Description Booting (uboot/linux) Starting XO software XO running without issues XO running with system fault XO no longer running XO running and recording XO running with system fault, and recording
21.2 Status Indicators in the Status Window
The Status button in the top menu looks different depending on the system status, providing basic information without opening the Status window:
Button
Description
Normal disarmed status. l The green circle indicates that there are no active faults. l The green padlock indicates that the system is disarmed.
Normal armed status. l The green circle indicates that there are no active faults. l The red padlock indicates that the system is armed.
Normal disarmed status with isolated alarm/input. l The pin indicates that there is at least one isolated fault/input. l The green circle indicates there are no active faults that are not isolated. l The green padlock indicates that the system is disarmed.
Normal armed status with at least one isolated fault/input.
Fault in disarmed status. l The yellow warning sign indicates that there is at least one active fault. l The green padlock indicates that the system is disarmed.
Fault in armed status.
Fault in disarmed status with isolated fault/input.
Fault in armed status with isolated fault/input.
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Click the Status button to see an overview of inputs and outputs with different status bars. The Status window has two tabs: General and I/O.
The General tab displays the status of the following inputs:
l Under General: system inputs. l Under Interconnection: not applicable for iFT Gateway devices. l Under Cameras: the camera inputs.
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The I/O tab displays the status of the following inputs ( ) and outputs ( ):
l I/O: inputs and outputs on the MIO and EIO cards (on-the-box inputs and outputs) l Remote I/O: inputs and outputs on the Net I/O units l IP cam I/O: inputs and outputs on the IP cameras l Workbits: input and output workbits l PIR: not applicable for the iFT Gateway devices l Analytic detail status: additional inputs for IntrusionTrace.
Place the mouse pointer on an indicator (status bar) to see a detailed description.
Status bars for inputs have two layers: the bottom layer indicates the actual status of the input; the top layer indicates if the input is isolated or not. For more information, see Isolating an Alarm Input on page 227.
Status bars for outputs only have one layer, indicating the actual status of the output. You cannot isolate outputs.
The bar colour indicates the status. Under General (at the bottom of the screen) you find an overview of the colours and a short explanation:
Colour
Description A grey bar indicates that the input/output is not available on the XO device.
A light blue bar indicates that the input/output is inactive. For example, the bar CAMxx PERIMETER for a camera is blue if IntrusionTrace is active on the camera, but no intrusion is being detected now. A green bar indicates that the input/output is active. For example, the bar CAMxx PERIMETER for a camera is green if IntrusionTrace is active on the camera, and intrusion is being detected now. A yellow bar indicates that the input is active and indicates a fault in the system. You have to take action. This is typical for system inputs (such as locked recorder or storage insufficient), presence faults, tamper and sabotage events... For example, the bar CAMxx NO VIDEO for a camera is yellow when active. A dark red bar in the top layer indicates that the input is isolated.
21.3 Isolating an Alarm Input
Isolating an alarm input means that system no longer transmits the alarm. The actual input status still appears in the Status window. An isolated input is marked in dark red in the top layer of the status bar.
When you isolate an input, the system activates input I0511, and transmits the system message 0511 [SYST] GENERAL ISOLATION every 24 hours according to the alarm profile settings, until you activate all isolated inputs again. The Status button in the top menu changes shape: a coloured pin indicates that there are isolated inputs.
Button
Description One or more inputs are isolated; there are no other (not isolated) faults.
One or more inputs are isolated; there are other (not isolated) faults that you have to check.
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To isolate an alarm input, proceed as follows: 1. Click Status, and then click the tab that displays the input (General or I/O). 2. Right-click the desired input, and click Isolate. The top layer of the status bar colours dark red.
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3. To re-activate an isolated input, right-click the desired input again, and click Isolate. The top layer of the status bar colours blue again.
21.4 General Status of the System
Below you find a table with the most common system inputs.
Input 0000 0001 0002 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 0017 0018 0019 0020 0021 0026 0027 0030 0031 0032
0033
Type Default name SYST SYSTEM STARTUP SYST MANUAL HW CFG NEEDED SYST HW CFG MISMATCH SYST ANALYTIC CFG BUSY SYST CONFIG UNCOMMITTED SYST TECHNICIAN GRANT SYST SYSTEM ARMED SYST ENTRY ERROR SYST EXIT ERROR SYST ENCODER CARD ERROR SYST LICENSE ERROR SYST SYSTEM LICENSE ERROR SYST UNKNOWN LICENSE ERROR SYST HARDDISK FULL SYST HARDDISK ERROR SYST HARDDISK CORRUPT SYST DATABASE ERROR SYST LOG ERROR SYST RECORDING ERROR SYST SYSTEM LOCKDOWN SYST PIR CONFIG. ERROR SYST PIR TRANSP. MODE SYST MODEM INIT FAILED SYST MODEM PIN INCORRECT SYST PRIMARY LINE FAULT
SYST BACKUP LINE FAULT
Description The system is starting up (booting). Not applicable. Not applicable. A user is configuring the analytics. Configuration has unsaved changes. Access is granted for the Technician user. System is armed. Error in the entry path. Error in the exit path. Not applicable. Error in an application license. Error in the system license, or no system license present. Unknown error concerning licenses. Memory card is full. Recording will stop. Error on the memory card. Memory card is corrupt. Error in the database. Error in the logs. Error in the recordings. Not applicable. Not applicable. Not applicable. Dial-up connection initialisation failed. Dial-up connection PIN is incorrect. Error in the primary transmission path. No communication to the primary destination. Error in the backup transmission path. No communication to the backup destination.
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Input Type Default name 0034 SYST PRIMARY LIFECHECK
0035 SYST BACKUP LIFECHECK
0036 SYST ALMTX QUEUE OVERFLOW
0037 0038 0039
SYST MODEM INITIALIZING SYST DISPATCHER OVERFLOW SYST E-MAIL TX OVERFLOW
0040 0041 0042
SYST E-MAIL ERROR SYST NO ITRACE REACTION SYST PARTX1 LINE FAULT
0043 SYST PARTX1 QUEUE OVERFL.
0044 SYST PARTX1 LIFECHECK 0045 SYST PARTX2 LINE FAULT 0046 SYST PARTX2 QUEUE OVERFL.
0047 SYST PARTX2 LIFECHECK
0048 0049 0050
SYST RECORDER OVERFLOW SYST LOCKED RECORDER SYST STORAGE INSUFFICIENT
0055 0056 0057 0060 0065
SYST DYN DNS FAILED SYST NTP SERVER UNREACH SYST NTP NOT SYNCHRONIZED SYST EVENT QUEUE OVERFLOW SYST LICENSE EXPIRED
0066 SYST LICENSE OUT OF SYNC
0067 SYST APPLICATION STOPPED
0068 SYST LICENSE TAMPERING
0070 SYST PRESIDIUM FAULT 0071 SYST PRESIDIUM PRES.FAULT
Description
Life check on primary transmission line failed. No answer from the primary destination.
Life check on backup transmission line failed. No answer from the backup destination.
Alarm transmission queue overflow. There are more alarms to transmit than the system can process.
Dial-up connection is initialising.
Dispatcher overflow.
Email transmission overflow. There are more alarms to transmit via email than the system can process.
Error in e-mail configuration.
No response from iTrace within specified timeout.
Error in parallel transmission path 1. No communication to parallel destination 1.
Queue overflow in parallel transmission path 1. There are more alarms to send to parallel destination 1 than the system can process.
Life check on parallel transmission path 1 failed. No answer from parallel destination 1.
Error in parallel transmission path 2. No communication to parallel destination 2.
Queue overflow in parallel transmission path 2. There are more alarms to send to parallel destination 2 than the system can process.
Life check on parallel transmission path 2 failed. No answer from parallel destination 2.
Recorder overflow (more than 16 000 events).
There are locked recordings on the memory card.
There is not enough free space on the memory card for the specified minimum days of recording.
Dynamic DNS connection failed.
Cannot reach NTP server for date/time sync.
System is not in sync with NTP server.
Event queue overflow.
A license has expired. Replace the license before the grace period (30 days) expires.
The application licenses on this device do not correspond with the registered licenses in the Honeywell database.
An application has stopped working (timed license has expired more than 30 days ago).
Tampering with licenses detected (for example, contains a system license with the wrong MAC address).
Not applicable.
Not applicable.
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Input 0080 0090 0091 0100 0101 0102 0103 0197
Type Default name SYST DECODER CARD ERROR SYST WIFI CONNECTION ERROR SYST TUNNEL IP CAM SYST SMART ERROR SYST SMART HDD ALERT SYST SMART HDD ALERT TEMP SYST SMART HDD ERROR SYST CHECK ANALYTIC CFG
0198 SYST CMS PRIORITY
0200 0201 0203 0204 0500
SYST REMOTE CONNECTION SYST SENSOR ACTIVITY SYST RECORDER INIT SYST RECORDER INIT DONE SYST GENERAL MODE1
0501 0502 0503 0506 0508 0509 0510 0511
SYST GENERAL MODE2 SYST GENERAL MODE3 SYST GENERAL MODE4 SYST END OF FIRE COND. SYST GENERAL POWER SYST GENERAL FAULT SYST GENERAL RECORDING SYST GENERAL ISOLATION
Description Not applicable. Error connecting to wireless network. Remote access to IP camera is active. Not applicable. Not applicable. Not applicable. Not applicable. There is a mismatch between the analytic resolution of at least one camera and the resolution of that camera's calibration pictures. Check calibration, detection zones, and mask areas of the affected cameras. Reconfigure if necessary. For details, see Troubleshooting Analytic Resolutions on page 82. CMS has taken priority and/or analytics configuration is busy. A remote connection (XO client, app) is active. A sensor (input) is active. Recorder is initialising. Recorder has finished initialising. System is operating in recording mode 1 (the only mode available). Not applicable. Not applicable. Not applicable. Not applicable. System is powered. At least one fault input is active. System is recording. At least one input is isolated.
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22 System Information
22.1 Software and License Information
To check the software and license information of your XO device, click About in the top menu.
The About window displays the following information:
Note
You can do telnet to the device and run the TA, PLATFORMCAP command to check the device brand name from the command line.
Item
Description
Client
The version of the client software that runs on your PC.
Server
The version of the firmware that runs on your XO device.
Uptime
Indicates how long you have been connected to the XO device with this client software in this session.
Details
The firmware versions of the different dll files that the XO device uses.
Application license details
Details of the application licenses installed on the XO device:
l Packs: name of the license. l Expires:
o For timed licenses: indicates the license expiry date, or indicates EXPIRED after the grace period for renewing the expired license has ended (when the application stops working).
o For perpetual licenses: indicates NEVER. l Revocable: indicates if the license is revocable or not. Licenses on iFT Gateway are not
revocable.
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Item System
Analytic library details
Description
l Recurrent: indicates if the license is recurrent or not. A recurrent license is a license that needs to be renewed on a regular basis.
l UCI: the unique ID of the license. l In use: indicates if the license is in use or not. l Linked to: the video channel(s) to which the application license is assigned.
General system information, from top to bottom:
l Device type: [iFT]GATEWAY. l Product: displays the product brand name. l Firmware: always 32-bit for iFT Gateway l Type: the system license type: TRANSMITTER. l Expiration: displays TIME UNLIMITED for perpetual system licenses, or the expiry date
for timed system licenses. l Identifier: the device's MAC address. l Analytics LoiterTrace and Analytics IntrusionTrace: for each analytic application, the
number of installed licenses (x Ch), and the number of valid licenses (valid: y). l Pir detector license: not applicable. l Fire detector license: not applicable. l Motherboard, CPU, Memory: hardware information of the XO device. l Max simultaneous analytic channels: the maximum number of analytic channels
allowed on the device. l Balancing mode: not applicable). l Max allowed channels: maximum number of video channels. l Harddisks: type and serial number of the storage media in the system. This includes the
internal flash memory and the (optional) memory card for recording events.
You can click Clipboard to copy the system information. You can then, for example, paste the system information into an email to Honeywell technical support staff.
The version of the libraries that the different analytic applications use.
If you do not have access to the XO client software, you can use the ta,license command in a Telnet session to display the license information.
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22.2 Licenses
22.2.1 Overview
The XO device contains different license types:
l System license l IP licenses = licenses for the IP video channels l Analytics application licenses = licenses for using ADPRO analytics.
All license types are explained in detail in the following sections.
22.2.2 System License
The system license defines the maximum number of video channels allowed, and the maximum number of analytic channels allowed on your system. The iFT Gateway license allows for max. 4 video channels and max. 4 analytic channels.
The iFT Gateway system license is a TRANSMITTER (TX) license, which allows for event recording, but no continuous recording. Event recording is fixed to 10 seconds (no pre- or post-event recording), and recording stops when the daily limit of 16 000 events has been reached (the counter is reset at night).
An XO device running without system license will inform the user of the license error via the event message 0013 [SYST] SYSTEM LICENSE ERROR, and via a popup window at each connection with the XO client. You have to install or restore the system license immediately to have access to full functionality.
You can back up and restore your system license via the Transfer function in the XO client. For more information on uploading licenses, see Downloading and Uploading Files on page 219.
Note The system license is locked on the XO device's motherboard and is therefore system specific: the license has to include the correct MAC address. You cannot transfer a system license from one device to another.
22.2.3 IP Video Channel Licenses
For using IP cameras, you need an IP license per video channel. The iFT Gateway comes with 4 IP channel licenses included. The system activates these licenses when you register the device using the Commissioning Tool. If the IP licenses are not activated, you cannot use IP cameras with the device.
22.2.4 Application Licenses
The XO devices provide the ability to unlock extra functionality that resides in their system firmware. To unlock functionality, you need to buy the application license via your regular Honeywell sales channel. You activate the license on the device using the Commissioning Tool.
You can add the following applications to the XO device's functionality:
l IntrusionTrace: video analytics application for outdoor perimeter detection for sterile zone monitoring. For more information, see the IntrusionTrace documentation.
l iTrace iCommand: mobile app for remote monitoring, verification, and control (iOS and Android). For more information, see the iTrace documentation. The iTrace iCommand functions are included, free of charge, in firmware versions XOa 3 and above.
l LoiterTrace: video analytics application for indoor/outdoor loitering detection. For more information, see the LoiterTrace documentation.
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When you buy an application license, you receive a credit token with a credit number. You redeem the credit token and install the licenses on the desired iFT Gateway using the Commissioning Tool. The license allows for up to 4 analytics channels. You can choose any combination of IntrusionTrace and LoiterTrace. For example, 2 IntrusionTrace and 2 LoiterTrace licenses; or 3 IntrusionTrace and 1 LoiterTrace. If you want to use a different combination later, you can always change the selection using the Commissioning Tool.
22.3 Viewing Active Connections
The Active connections window displays: l the active video connections for viewing live or recorded camera images (active RTSP connection) l the active control connections (active client protocol connections). You cannot modify any settings in this screen; it is for information only. To display the active connections, choose System > Connections > Active connections.
The system does not refresh the information in the screen automatically: click Refresh to update. The Active connections screen displays the following information:
Item
Description
Active video connections
IP address
The IP address of the device that established the video connection.
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Item
Description
Port
The connection port number.
User
The ID of the user that connected.
Cam
The camera number.
Connection start time Start date and time of the connection, in dd/mm/yyy hh:mm:ss format.
Stream Type
The video stream type:
l live: live video l rec: recorded video.
Fps
Frames per second, if available. If the information is not available, this column
displays n/a.
Resolution
The image resolution, if available. If the information is not available, this column displays n/a.
Active control connections
IP address
The IP address of the device that established the connection.
Port
The connection port number.
User
The ID of the user that connected.
Connection start time Start date and time of the connection, in dd/mm/yyy hh:mm:ss format.
CMS
This column displays an asterisk (*) for the connection that has `CMS priority'. This can be either a connection from a CMS, or a client connection that is busy configuring the analytics. When a connection has CMS priority, the other connections cannot change certain system settings, such as the analytics configuration. This prevents configuration conflicts.
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22.4 PTZ Overview
The PTZ overview screen displays an overview of PTZ camera configurations, and of the configured PTZ presets that the XO device can trigger. It includes the presets on and after event recording conditions, and on I/O triggers. You cannot modify any settings in this screen; it is for information only. You can click the column headers to sort the information.
To display the PTZ overview, choose System > Connections > PTZ overview.
The sample screen above displays the following information:
Item
Description
Protocol overview
Camera
The PTZ camera name.
Protocol
For IP cameras, this column displays .
Address
For IP cameras, this column displays .
Auto Home
The time (in seconds) after which the camera automatically moves back to its home position. This corresponds with the Auto-Home Expire Time setting in the camera configuration screen.
Positioning time
The time (in seconds) allowed for the camera to move to the preset position. This corresponds with the Positioning Time setting in the camera configuration screen.
Preset position overview
Camera
The PTZ camera name.
Condition
The trigger that instructs the camera to move to a preset position. The example screen shows:
l Event trigger: the number and name of an input (I3327 INPUT WORKBIT 255) that triggers camera `IP Office' to move to preset position 3 `Coffee machine'.
l For recording: the recording condition named `Motion office' triggers camera `Hallway' to move to preset position 3 (`Left') when recording, and back to the preset position 1 (`Home') after recording.
Preset
The number and name of the position that the camera moves to.
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22.5 Logs
22.5.1 About Logs
Local legal requirements (variable and depending on state and region, please check with your local authorities) may stipulate that a video system must keep a logbook (for example the Law Sarkozy in France). The logbook, or log for short, registers all user interventions and events.
The XO device offers different log types with different information, to make it easier to keep an overview and find the data you need.
Note
A log is limited to 100 000 events per type (log, event, or command; see below) and has a time period limit of 6 months. The XO device automatically deletes any logged data older than 6 months. If you need to keep logged data longer than that, you can save the log on a local hard drive or USB stick.
The following log types are available:
Type Log
Event (CMS Tx)
Event (E-mail Tx) Event (ParTx 1) Event (ParTx 2) Command
Description
Log of users and what they viewed. You can filter the log to display one or more of the following view types:
l Live video view: lists the users that started a live video stream. l Live multicast view: lists the users that started a live multicast video stream. l Still image view: lists the users that viewed still images = starting/stopping playback of
recorded video. l Recorded video view: lists the users that watched or downloaded recorded video.
Log of events that are configured for transmission to the CMS. You can filter the log to display one or more of the following event types:
l Faults: alarms and errors, such as tamper alarms, locked recordings, etc. l Fire: not applicable. l Other: other events, such as system messages, motion detection, live viewing, inputs and
outputs, etc.
You can also filter on specific event triggers (inputs). If you are using custom data from thirdparty applications (for example, a license plate recognition app) in workbits, you can search for that custom data in the log.
Log of events that are configured for transmission to email. You can filter the log using the same event types as described for transmission to the CMS.
Log of events that are configured for transmission to parallel destination 1. You can filter the log using the same event types as described for transmission to the CMS.
Log of events that are configured for transmission to parallel destination 2. You can filter the log using the same event types as described for transmission to the CMS.
Log of users and the commands that they executed, such as connecting to XO devices, saving configurations, etc.
Note
The logs contain events that actually occurred, and that are configured for the selected transmission. However, this does not imply that the destination has actually received the event message. For example, if you set up LICENSE EXPIRED for email transmission, the event appears in the log when a license expires. However, if you did not set up a mailing list for it, then the message LICENSE EXPIRED does not reach any email destination.
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22.5.2 Generating a Log
To generate a log, proceed as follows: 1. Choose System > Maintenance > Log.
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2. Under Time, set the desired time frame. You can type the date and time indications in the From and To boxes, or you can click Edit Time to select a date and set a time:
3. Under Type, select the type of log data that you want to display.
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4. Under Filter, select the log or event types that you want to include in the log. Log filters:
Event filters, filter on event type:
Event filters, filter on event trigger:
5. If you are generating an event log and want to filter on a range of event triggers, select the desired start trigger and end trigger in the Start event and End event boxes. Optionally, type a text string to search for in the Event data box (for example, a license plate recognition app).
Note The system will search for the entered text string in the Data column only. If you want to perform a full-text search in the log, save the log and open it in a text editor.
6. Click Search and wait for the XO device to display the requested data. Retrieving the data may take several minutes. In this case, you can click Stop to stop data retrieval. You can then shorten the time frame or adjust the filters, and try again.
For examples of log data, see the sections further below.
22.5.3 Saving a Log
You can save a log file in text format (.txt) to your local hard disk. You can open the log files in any text editor, such as Notepad.
The file name indicates the type of log (log, event, command) and the timeframe. For example: Command 2016-11-06 00-00-00 -- 2016-11-06 23-59-59.txt This file contains the command log of November 6, 2016.
The first line of the log file contains the server's unit ID, the site name, the IP address, the type of log, and the timeframe:
0001 - FT2 MainBuilding (10.0.0.10): Command 2016-01-01 00-00-00 -- 2016-11-06 23-59-59
---------------------------------------------------------------------------------------
| Time
| Id | Group
| Command
| Data
| 2016/11/06 09:21:57 | C26 | transfer
| download
| camera definitions
| 2016/11/06 09:21:57 | C26 | transfer
| download
| user data
| 2016/11/06 09:21:56 | C26 | login
| user
| (00) => authorized
| 2016/11/06 09:21:56 | C26 | connection
| open
| (10.0.0.2
)
| 2016/11/06 09:21:49 | C25 | connection
| closed
| (10.0.0.2
)
...
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To save a log, proceed as follows: 1. Choose System > Maintenance > Log. 2. Generate the desired log data. 3. Click Save Log. 4. Browse to the desired folder and click Save.
22.5.4 Example of a Log Record
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You can click the column headers to sort the information alphabetically. The log record displays the following information:
Item Time Type User Cam Data
Description Date and time when the event occurred (started) View type (live video, recorded video...) ID of the user that viewed the video Number of the camera Additional information, for example the date/time of the still image.
22.5.5 Example of an Event Log
You can click the column headers to sort the information alphabetically. The event log displays the following information:
Item Time Input/Output Behaviour E
T
Description Date and time when the event occurred Identification of the event: input/output number and name
Type of event: l +: start of the event l : end of the event l R: repeated event
What the event has transmitted to the CMS (corresponds with the Camera view style as defined for the input/output): l L: Live video l Q: Quad alarm l D: Duress (live + quad) l S: System event, does not trigger a camera view.
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Item Quad ID Camera mask
ATX
Alarm Time Alarm Dest. Data
Description
Identification number of the quad images that the event generated.
The camera mask indicates the cameras associated with the input/output, as defined in the input/output behaviour. For camera 1, the first digit counting from the right = 1. For camera 3, the third digit counting from the right = 1. If both camera 1 and 3 are associated with the input, both the first and the third digit = 1 (always counting from the right). On a system with 4 video channels: 0101
Alarm transmission status:
l blank = no transmission required l OK = transmission successful l NOK = transmission not successful.
Date and time of the alarm
Alarm destination = the IP address of the destination where the alarm was sent to.
Extra information, for example the IP address of the PC that established a remote connection.
From the event log, you can display and save quad images that an event generated.
Note
The system automatically cleans up the quad images. To find the quad ID and timestamp of the oldest quad imags that are still retrievable for your XO device, execute the ta,lastquad command in a Telnet session.
To display quad images from the event log, proceed as follows: 1. In the event log, click the desired event line that has quad images:
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2. Click Show quads. The quad images appear.
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3. Proceed as follows:
o If more than one camera is associated with the event, use the and buttons to browse through the different cameras.
o To save the currently displayed quad images, click OK. Repeat for images of different cameras.
4. Close the quad images screen to return to the event log.
. Browse to the desired storage folder and click
22.5.6 Example of a Command Log
You can click the column headers to sort the information alphabetically. The command log displays the following information:
Item Time Id
Group
Description Date and time when the command is executed Event identification: session type and session number: l C = client session l T = Telnet session. All commands within the same session have the same ID. Command group
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Item Command Data
Description Executed command Additional information (such as an IP address)
22.6 Memory Card
22.6.1 Memory Card Information
Recordings are stored on the memory card in the XO device (card is not included). To display information about the memory card and the available storage space, choose System > Maintenance > Harddisks.
The Harddisks window displays the following information:
Item
Description
Information: general information about disk space availability.
Current write speed
The current write speed in kilobytes per second. The actual write speed depends on video contents and may vary continuously. The horizontal red line in the graph indicates the average write speed.
Show target speed to record
This box is normally empty. You can use it for calculating the write speed based on a required number of days of recordings. For more information, see Calculating the Write Speed on page 244.
Estimated days, base Estimated memory card storage capacity based on the current measured write
is current speed
speed. This value is expressed in number of days.
Estimated days, base is past recording
Estimated memory card storage capacity based on the existing footage stored on the memory card. This value is expressed in number of days. If you set a minimum number of days for recording, make sure that value is lower than the estimated value displayed here.
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Item
Description
Free space for recording
Remaining storage space for recording in MB.
MountPoints: overview of the storage media that are in use. For the iFT Gateway, the first mount point indicates the device's internal flash memory; the second indicates the (optional) memory card for recording events.
#
Sequence number of the mount point.
Total size
Total size in GB of the mount point.
Free
Free storage space in GB on the mount point.
Type
Disk type; not applicable.
W/D
Indicates if the system is writing (W) and/or deleting (D) on the mount point.
State
Displays extra information about the state of the mount points.
Harddisks: overview of the storage media = the internal flash memory and the (optional) memory card.
#
Sequence number of the storage medium.
Disk
Device name of the storage medium (Linux).
ID
Serial number of the storage medium.
Size
Storage medium size in GB.
Type
Storage medium type: always disk.
Power
Not applicable; always shows UNKNOWN.
Smart
Not applicable; always shows UNKNOWN.
Temp
Not applicable; always shows 0.
Parent
Not applicable.
22.6.2 Calculating the Write Speed
You can calculate the maximum average write speed for a required number of recording days. The average write speed has to be lower than the calculated value. If your average write speed is higher than the calculated value, you can adjust the following recording settings to obtain the desired number of recording days:
l The recording parameters for the individual cameras (recording frame rate, resolution, quality). l The recording behaviour (what to record and when).
Note The write speed calculation is an estimate only. Figures are purely indicative. The real requirements depend on actual scene content.
To calculate the write speed, proceed as follows:
1. Choose System > Maintenance > Harddisks. 2. Type the required number of days in the days box. 3. Click Set.
The horizontal red line in the write speed graph moves to the calculated write speed.
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4. To stop the calculation, click Unset. After a few seconds, the horizontal red line displays the average write speed again.
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Appendix A Abbreviations
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3G: third generation 4G: fourth generation A: ampere AGC: automatic gain control AHCI: Advanced Host Controller Interface APN: Access Point Name ATD: adaptive threshold determination A/V card: audio/video card AWG: American wire gauge BIOS: basic input output system BNC: Bayonet NeillConcelman Cam: camera CBR: constant bitrate CD: compact disk CHAP: Challenge-Handshake Authentication Protocol CIDR: Classless Inter-Domain Routing CIF: common intermediate format CMS: central monitoring station CPU: central processing unit DCE: data circuit-terminating equipment DCIF: double CIF DEOL: dual end of line /dev/ttyU1: USB input 1 DHCP: Dynamic Host Configuration Protocol DIN: Deutsches Institut für Normung (German national organisation for standardisation) DNS: domain name system DOM: disk-on-a-module DP: DisplayPort DTC: down the coax DTE: data terminal equipment DVD: digital video disk
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DVI-I: Digital Visual Interface (digital and analogue) EIO: Extension I/O EMS: Event Management System eth: Ethernet interface fps: frames per second ft: foot/feet FTDI: Future Technology Devices International FTP: file transfer protocol GB: gigabyte GDI: Graphics Device Interface GHz: gigahertz GND: ground GUI: graphical user interface HD: high definition HDD: hard disk drive HPET: High Precision Event Timer HTTP: hypertext transfer protocol Hz: Hertz IC: interconnection ID: identifier I/O: input/output IP: internet protocol ISDN: Integrated Services for Digital Network IT: Information Technology jpg: Joint Photographic Experts Group kbps: kilobits per second kB: kilobyte LAN: local area network LED: light emitting diode m: metre mA: milliampere MAC: Media Access Control
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MB: megabyte Mbps: megabits per second MIC: microphone MIO: Main I/O mm: millimetre MS-CHAPv1/MS-CHAPv2: Microsoft ChallengeHandshake Authentication Protocol, version 1/2 NAT: network address translation NC: normally closed NEOL: no end of line NO: normally open NTFS: new technology file system NTP: network time protocol NTSC: National Television System Committee OS: operating system OSD: on screen display OTB: on the box PAL: Phase Alternating Line PAP: password authentication protocol PC: personal computer PCI: peripheral component interconnect pF: picofarad PIN: personal identification number PIR: passive infrared PoE: power over Ethernet PPP: point-to-point protocol PSTN: public switched telephone network PTZ: pan tilt zoom QCIF: quarter CIF QSIF: quarter SIF RAID: redundant array of independent disks RH: relative humidity RTP: real-time transport protocol RTSP: real-time streaming protocol SATA: serial ATA
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SDK: software development kit SEOL: single end of line SIF: source input format SIM: subscriber identity module SMART: Self-Monitoring, Analysis, and Reporting Technology SMTP: Simple Mail Transfer Protocol SP: Service Pack SPDT: single pole double throw SPK: speaker SVGA: Super Video Graphics Array SXGA: Super Extended Graphics Array Sync: synchronisation TB: terabyte TCP: transmission control protocol TLS: transport layer security TX: transmission UDP: user datagram protocol USB: Universal Serial Bus VAC: voltage alternating current VBR: variable bitrate VCP: VideoCentral Platinum VDC: voltage direct current VGA: Video Graphics Array Vp-p: voltage peak-to-peak W: watt W x H x D: width x height x depth XGA: eXtended Graphics Array YUV: colour space with separate luminance (brightness) and chrominance (colour) components
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