User Manual for AJAX models including: DoorProtect, Wireless Door and Window Opening Detector, Door and Window Opening Detector, Window Opening Detector, Opening Detector, DoorProtect, Detector
DoorProtect User Manual
Updated January 24, 2022
DoorProtect is a wireless door and window opening detector designed for indoor use. It can operate up to 7 years from a pre-installed battery and capable to detect more than 2 millions openings. DoorProtect has a socket for connecting an external detector.
The functional element of DoorProtect is a sealed contact reed relay. It consists of ferromagnetic contacts placed in a bulb that form a continuous circuit under the effect of a constant magnet.
DoorProtect operates within the Ajax security system, connecting via the protected Jeweller radio protocol. Communication range is up to 1,200 m in the line of sight. Using the uartBridge or ocBridge Plus integration modules, DoorProtect can be used as part of third party security systems. The detector is set up via Ajax apps for iOS, Android, macOS and Windows. The app noti es user of all events through push noti cations, SMS and calls (if activated).
The Ajax security system is self-sustaining, but the user can connect it to the central monitoring station of a private security company.
Buy opening detector DoorProtect
Functional Elements
1. DoorProtect 2. Big magnet (should be placed to the right of the detector) 3. Small magnet (should be placed to the right of the detector) 4. LED indicator 5. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to dismantle the detector. Don't break it out!) 6. External detector connection socket 7. QR code 8. Device switch 9. Tamper button
Operating Principle
DoorProtect consists of two parts: the detector with a sealed contact reed relay, and the constant magnet. Attach the detector to the door frame, while the magnet can be attached to the moving wing or sliding part of the door. If the sealed contact reed relay is within the coverage area of the magnetic eld, it closes the circuit, which means that the detector is closed. The opening of the door pushes out the magnet from the sealed contact reed relay and opening the circuit. In such a way, the detector recognizes the opening.
Attach the magnet to the RIGHT of the detector.
A small magnet works at a distance of 1 cm, and the big one -- up to 2 cm.
After actuation, DoorProtect immediately transmits the alarm signal to the hub, activating the sirens and notifying the user and security company.
Pairing the Detector
Before starting pairing: 1. Following the hub instruction recommendations, install the Ajax app on your smartphone. Create an account, add the hub to the app, and create at least one room. 2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network). 3. Make sure that the hub is disarmed and does not update by checking its status in the app.
Only users with administrator rights can add the device to the hub.
How to pair the detector with the hub:
1. Select the Add Device option in the Ajax app. 2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add -- the countdown will begin. 4. Switch on the device.
For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at the same facility).
The request for connection to the hub is transmitted for a short period of time at the moment of switching on the device.
If pairing with the hub failed, switch off the detector for 5 seconds and retry it.
If the detector has paired with the hub, it will appear in the list of devices in the Ajax app. The update of the detectors statuses in the list depends on the detector ping interval set in the hub settings. The default value is 36 seconds.
Connecting to Third-Party Systems
To connect the detector to a third-party security central unit using the uartBridge or ocBridge Plus integration modules, follow the recommendations in the user manual of the respective device.
States
The states screen contains information about the device and its current parameters. Find the DoorProtect states in the Ajax app:
1. Go to the Devices tab. 2. Select DoorProtect from the list.
Parameter Temperature
Jeweller Signal Strength Connection
Value Device temperature. It is measured on the processor and changes gradually. Displayed in 1°C increment.
Acceptable error between the value in the app and temperature at the installation site: 24°C
Signal strength between the hub/range extender and the opening detector.
We recommend installing the detector in places where the signal strength is 23 bars
Connection status between the hub/range extender and the detector:
ReX range extender name Battery Charge Lid Delay When Entering, sec Delay When Leaving, sec
Night Mode Delay When Entering, sec Night Mode Delay When Leaving, sec
Online -- the detector is connected with the hub/range extender O ine -- the detector has lost connection with the hub/range extender
Radio signal range extender connection status.
Displayed when the detector works via radio signal range extender
Battery level of the device. Displayed as a percentage
How battery charge is displayed in Ajax apps
The tamper state, which reacts to detachment or damaging of the detector body Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room
What is delay when entering
Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system
What is delay when leaving
The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.
What is delay when entering
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
What is delay when leaving
Primary Detector External Contact Always Active Chime
Temporary Deactivation
Firmware Device ID Device No.
The primary detector status
The status of the external detector connected to DoorProtect
If the option is active, the detector is always in armed mode and noti es about alarms
Learn more
When enabled, a siren noti es about opening detectors triggering in the Disarmed system mode
What is chime and how it works
Shows the status of the device temporary deactivation function:
No -- the device operates normally and transmits all events.
Lid only -- the hub administrator has disabled noti cations about triggering on the device body.
Entirely -- the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events.
By number of alarms -- the device is automatically disabled by the system when the number of alarms is exceeded (speci ed in the settings for Devices Auto Deactivation). The feature is con gured in the Ajax PRO app.
By timer -- the device is automatically disabled by the system when the recovery timer expires (speci ed in the settings for Devices Auto Deactivation). The feature is con gured in the Ajax PRO app.
The detector rmware version
The device identi er
Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
1. Select the hub if you have several of them or if you are using the PRO app. 2. Go to the Devices tab. 3. Select DoorProtect from the list. 4. Go to Settings by clicking on the . 5. Set the required parameters. 6. Click Back to save the new settings.
Setting First eld Room Delay When Entering, sec
Value
Detector name that can be changed. The name is displayed in the text of SMS and noti cations in the event feed.
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters
Selecting the virtual room to which DoorProtect is assigned. The name of the room is displayed in the text of SMS and noti cations in the event feed
Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room
What is delay when entering
Delay When Leaving, sec
Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system
What is delay when leaving
Arm in Night Mode Night Mode Delay When Entering, sec
If active, the detector will switch to the armed mode when using the night mode
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.
What is delay when entering
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
What is delay when leaving
Alarm LED indication
Allows you to disable the ashing of the LED indicator during an alarm. Available for devices with rmware version 5.55.0.0 or higher
How to nd the rmware version or the ID of the detector or device?
Primary Detector External contact
Always Active
If active, DoorProtect primarily reacts to opening/closing
If active, DoorProtect registers external detector alarms
If the option is active, the detector is always in armed mode and noti es about alarms
Learn more
Alert with a siren if opening detected
If active, sirens added to the system are
activated when the opening detected
Activate the siren if an external contact opened
If active, sirens added to the system are
activated during an external detector alarm
Opens the settings of Chime.
Chime settings
How to set Chime What is Chime
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal strength test mode. The test allows you to check the signal strength between the hub and DoorProtect and determine the optimal installation site
Detection Zone Test Signal Attenuation Test User Guide
Temporary Deactivation
Unpair Device
What is Jeweller Signal Strength Test
Switches the detector to the detection area test
What is Detection Zone Test
Switches the detector to the signal fade test mode (available in detectors with rmware version 3.50 and later)
What is Attenuation Test
Opens DoorProtect User Guide in the Ajax app Allows the user to disconnect the device without removing it from the system.
Three options are available:
No -- the device operates normally and transmits all alarms and events Entirely -- the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other noti cations Lid only -- the system will ignore only noti cations about the triggering of the device tamper button
Learn more about temporary deactivation of devices
The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.
Learn more about auto deactivation of devices
Disconnects the detector from the hub and deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.
Noti cations are con gured in two stages: setting up opening detectors and setting up sirens.
Learn more about Chime
Detectors settings
1. Go to the Devices menu. 2. Select the DoorProtect detector. 3. Go to its settings by clicking the gear icon in the upper right corner. 4. Go to the Chime Settings menu. 5. Select the events to be noti ed by the siren:
If a door or a window is open. If an external contact is open (available if the External Contact option is enabled).
6. Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
7. Click Back to save the settings. 8. Set up the required siren.
How to set up a siren for Chime
Indication
Event Switching on the detector
Indication
Lights up green for about one second
Note
Detector connecting to the
hub, ocBridge Plus and uartBridge
Alarm / tamper activation
Battery needs replacing
Lights up for a few seconds
Lights up green for about one second
During the alarm, it slowly lights up green and slowly goes out
Alarm is sent once in 5 seconds
Replacement of the detector battery is described in the
Battery Replacement
manual
Functionality Testing
The Ajax security system allows conducting tests for checking the functionality of connected devices.
The tests do not start immediately but within 36 seconds by default. The starting time depends on the ping interval (the paragraph on "Jeweller" settings in hub settings).
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test
Installing the Detector
Selecting the location
Location of DoorProtect is determined by its remoteness from the hub and presence of any obstacles between the devices hindering the radio signal transmission: walls, inserted oors, large objects located within the room.
The device developed only for indoor use.
Check the signal level at the installation location
If the signal level is low (one bar), we cannot guarantee stable operation of the security system. Take all possible measures to improve the quality of the signal! As a minimum, move the device -- even 20 cm shift can signi cantly improve the quality of the reception. If after moving the device still has a low or unstable signal strength, use a radio signal range extender. The detector is located either inside or outside of the door case (window frame). When installing the detector in the perpendicular planes (inside the case/frame), use the small magnet. The distance between the magnet and detector should not exceed 1 cm. When positioning the parts of DoorProtect in the same plane, use the big magnet. Its actuation threshold -- 2 cm. Attach the magnet to the moving part of the door (window) to the right of the detector. The side to which the magnet should be attached is marked with an arrow on the detector's body. If necessary, the detector may be positioned horizontally.
Installing the detector
Before installing the detector, make sure that you have selected the optimal location and it complies with the guidelines of this manual!
1. Fix the SmartBracket attachment panels and the magnet using the bundled screws. If using any other attachment hardware, make sure that they do not damage or deform the panel.
Double-sided adhesive tape may be only used for temporary attachment. The tape will run dry in the course of time, which may result in falling of DoorProtect and actuation of the security system. Furthermore, the device may fail from a hit.
2. Put the detector on the attachment panel. As soon as the detector is xed in SmartBracket, it will blink with a LED signaling that the tamper is closed.
If the light indicator do not blink after installing in SmartBracket, check the status of the tamper in the Ajax app and then the xing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment panel, you will receive a noti cation. 3. Put the magnet on the attachment panel. Do not install the detector:
1. outside the premises (outdoors); 2. nearby any metal objects or mirrors causing attenuation or interference of
the signal; 3. inside any premises with the temperature and humidity beyond the
permissible limits; 4. closer than 1 m to the hub.
Connecting a Third-Party Wired Detector
A wired detector with the NC contact type can be connected to DoorProtect using the outside-mounted terminal clamp.
We recommend to install a wired detector at a distance not exceeding 1 meter -- increasing the wire length will increase the risk of its damage and reduce the quality of communication between the detectors. To lead out the wire from the detector body, break out the plug:
If the external detector is actuated, you will receive a noti cation.
Detector Maintenance and Battery Replacement
Check the operational capability of the DoorProtect detector on a regular basis.
Clean the detector body from dust, spider web and other contaminations as they appear. Use soft dry napkin suitable for equipment maintenance.
Do not use any substances containing alcohol, acetone, gasoline and other active solvents for cleaning the detector.
The battery lifetime depends on battery quality, actuation frequency of the detector and ping interval of the detectors by the hub.
If the door opens 10 times a day and the ping interval is 60 seconds, then DoorProtect will operate up to 7 years from the pre-installed battery. Setting the ping interval of 12 seconds, you will reduce the battery life to 2 years.
How long Ajax devices operate on batteries, and what affects this
If the detector battery is discharged, you will receive a noti cation, and the LED will smoothly light up and go out, if the detector or tamper is actuated.
Battery Replacement
Tech specs
Sensor Sensor resource Detector actuation threshold Tamper protection Socket for connecting wire detectors Radio communication protocol
Radio frequency band
Compatibility Maximum RF output power Modulation Radio signal range Power supply Battery life Installation method Protection class Operating temperature range Operating humidity
Sealed contact reed relay 2,000,000 openings 1 cm (small magnet)
2 cm (big magnet)
Yes Yes, NC Jeweller
Learn more
866.0 866.5 MHz 868.0 868.6 MHz 868.7 869.2 MHz 905.0 926.5 MHz 915.85 926.5 MHz 921.0 922.0 MHz Depends on the region of sale.
Operates with all Ajax hubs, radio signal range extenders, ocBridge Plus, uartBridge
Up to 20 mW GFSK Up to 1,200 m (any obstacles absent)
Learn more
1 battery CR123A, 3 V Up to 7 years Indoors IP50 From -10° to +40° Up to 75%
Dimensions Weight Service life
Certi cation
Ø 20 × 90 mm 29 g 10 years Security Grade 2, Environmental Class II in conformity with the requirements of EN 501311, EN 50131-2-6, EN 50131-5-3
Compliance with standards
Complete Set
1. DoorProtect 2. SmartBracket mounting panel 3. Battery CR123A (pre-installed) 4. Big magnet 5. Small magnet 6. Outside-mounted terminal clamp 7. Installation kit 8. Quick Start Guide
Warranty
Warranty for the "AJAX SYSTEMS MANUFACTURING" LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should rst contact the support service -- in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: support@ajax.systems
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