Forno 13.6 Cu.Ft. White Upright Refrigerator/Freezer

Customer Care

Thank you for purchasing a Forno product. Please read the entire instruction manual before operating your new appliance for the first time. Familiarize yourself with the safety practices, features, operation, and care recommendations.

Model and serial numbers are listed inside the product. For warranty purposes, you will also need the date of purchase.

Product Information

Model Number: [User to fill in]

Serial Number: [User to fill in]

Date of Purchase: [User to fill in]

Purchase Address And Phone: [User to fill in]

Service Information

Use the model and serial numbers in any correspondence or service calls concerning your product.

If you received a damaged product, immediately contact Forno.

To save time and money, check the troubleshooting guide for minor operation problems you can correct yourself.

For quick help, scan the QR code to access the fast support form. Forno is available to assist with any questions or concerns.

Services in Canada and United States: Keep the instruction manual handy. For assistance, visit the Forno website. Provide your name, number, address, serial number, proof of purchase, and a short description of the issue. A customer service representative will contact you. All warranty work needs to be authorized by Forno customer service. Service providers are carefully selected and trained.

Warranty

What this limited warranty covers:

Forno Appliances provides warranty coverage exclusively for the original Forno appliance sold to the consumer ("Purchaser") by an authorized Forno dealer/distributor/retailer, purchased and installed in the United States or Canada. Warranty coverage is activated on the date of the Product's original retail purchase and has a duration of two (2) years.

Warranty coverage is non-transferable. Replacement products or parts assume the remaining original warranty. Forno Appliances will repair or replace any component/part that fails due to materials or workmanship within 2 years of the original retail purchase under ordinary residential, non-commercial use. Repair or replacement is free of charge, including labor and shipping expenses. The Purchaser is responsible for making the Product accessible for service. Repair service must be performed by a Forno Authorized Service company during normal working hours.

IMPORTANT

Retain proof of original purchase to establish the warranty period. Forno's liability for any claim shall not exceed the value of the goods or service giving rise to the claim.

30-Day Cosmetic Warranty

The Purchaser must inspect the product at the time of delivery. Forno warrants the Product is free from manufacturing defects in materials and workmanship for thirty (30) days from the original retail purchase date. This coverage includes: Paint blemishes, Chips, Macroscopic finish defects.

Cosmetic warranty does NOT cover:

• Issues from incorrect transport, handling, or installation (e.g., dents, broken, warped or deformed structures, cracked glass).
• Slight color variations on painted/enameled components.
• Differences caused by natural or artificial lighting, location.
• Stains/corrosion/discoloration caused by external substances or environmental factors.
• Labor costs, display, floor, B-stock, out-of-box, "as is" appliances, and demo units.

How to receive service

To receive warranty services, contact the Forno Support department to determine the problem and required service procedures. Troubleshooting with a customer service representative will be necessary. Model number, serial number, and date of original retail purchase will be requested.

Warranty Exclusions: What Is Not Covered

• Use in any non-residential, commercial application.
• Use for anything other than its intended purpose.
• Repair services by anyone other than a Forno Authorized Service agency.
• Damages or repair services from unauthorized parties or use of unauthorized parts.
• Installation not in accordance with local/state/city/county fire codes, electrical codes, gas codes, plumbing codes, building codes, laws, or regulations.
• Defects or damage due to improper storage.
• Defects, damage, or missing parts on products sold out of original factory packaging or from displays.
• Service calls or repairs to correct incorrect installation or related accessories.
• Replacement of parts/service calls to connect, convert, or repair electrical wiring/gas line.
• Replacement of parts/service calls to provide instructions and information on product use.
• Replacement of parts/service calls for issues arising from use not normal or customary for residential use.
• Replacement of parts/service calls due to wear and tear (seals, knobs, pan supports, shelving, cutlery baskets, buttons, touch displays, scratched/broken ceramic-glass tops).
• Replacement of parts/service calls for lack of/improper maintenance (residues, stains, scratches, discoloration, corrosion).
• Defects and damages from accidents, alteration, misuse, abuse, or improper installation.
• Defects and damages from product transport, logistics, and handling.
• Defects and damages from external forces beyond Forno Appliances' control (wind, rain, sand, fires, floods, mudslides, freezing temperatures, excessive moisture, humidity, power surges, lightning, structural failures, acts of God).
• Products with altered/damaged/tampered serial numbers.

Forno is not liable for damage to surrounding property (furniture, cabinetry, flooring, structures). Forno is not liable if the product is in a remote area or where certified technicians are not available. Purchaser bears transportation costs or additional travel expenses for technicians.

There are no express warranties other than those listed. Implied warranties of merchantability or fitness for a particular purpose do not apply after the express warranty periods. Forno is not liable for loss of revenue, profits, savings, time away from work, meals, food/beverages, travel/hotel expenses, appliance rental/purchase, or remodeling/construction expenses beyond direct damages caused by Forno. Forno is not liable for special, incidental, or consequential damages. Recovery shall not exceed the purchase price of the product. Purchaser assumes all risk and liability for loss, damage, or injury arising from use, misuse, or inability to use the product, unless directly caused by Forno's negligence. This limited warranty is non-transferable and states the exclusive remedy.

Safety and Warning Information

For your safety and correct usage, read this user manual carefully, including hints and warnings, before installing and using the appliance. Ensure all users are familiar with its operation and safety features. Save these instructions with the appliance.

For the safety of life and property, follow the precautions. The manufacturer is not responsible for damages caused by omission.

Safety for children and others who are vulnerable people

• According to EN standard: Appliance can be used by children aged 8+ and persons with reduced physical/sensory/mental capabilities or lack of experience/knowledge if given supervision or instruction and they understand the hazards. Children shall not play with the appliance. Cleaning/maintenance by children requires supervision.
• According to IEC standard: Appliance is not intended for use by persons (including children) with reduced physical/sensory/mental capabilities or lack of experience/knowledge unless supervised or instructed by a responsible person.
• Keep all packaging away from children due to suffocation risk.
• When discarding the appliance, pull the plug, cut the connection cable, and remove the door to prevent children from electric shock or entrapment.
• If replacing an older appliance with a spring lock, make the spring lock unusable on the old appliance before discarding to prevent it becoming a death trap for a child.

General Safety

• WARNING: Intended for household and similar applications (staff kitchens, offices, farm houses, hotels, B&Bs, catering).
• WARNING: Do not store explosive substances (aerosol cans) with flammable propellant.
• WARNING: If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or qualified person.
• WARNING: Keep ventilation openings clear of obstruction.
• WARNING: Do not use mechanical devices to accelerate defrosting.
• WARNING: Do not damage the refrigerant circuit.
• WARNING: Do not use electrical appliances inside food storage compartments unless recommended by the manufacturer.
• WARNING: Refrigerant and insulation blowing gas are flammable. Dispose of at an authorized waste disposal center. Do not expose to flame.
• WARNING: Ensure the supply cord is not trapped or damaged when positioning.
• WARNING: Do not locate multiple portable socket-outlets or power supplies at the rear.

Replacing the illuminating lamps

• WARNING: Illuminating lamps must not be replaced by the user. Contact customer helpline if damaged. (Only for refrigerators with illuminating lamps).

Refrigerant

The refrigerant isobutene (R600a) is a natural gas with high environmental compatibility but is flammable. Ensure the refrigerant circuit is not damaged during transport and installation.

WARNING: Refrigerators contain refrigerant and gases in insulation. Dispose of professionally as they may cause eye injuries or ignition. Ensure tubing is not damaged prior to disposal.

Electrical Safety

1. The power cord must not be lengthened.
2. Ensure the power plug is not crushed or damaged, as this may overheat and cause a fire.
3. Ensure you can access the main plug.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the plug; risk of electric shock or fire.
6. Do not operate without the interior lighting lamp cover.
7. The fridge operates on single-phase alternating current of 115V/60Hz. If voltage fluctuates significantly, use an A.C. Automatic voltage regulator (over 350W). Use a special power socket with a ground wire, matching the plug.

Daily Use

• Do not store flammable gas or liquids; risk of explosion.
• Do not operate electrical appliances inside (e.g., ice cream makers, mixers).
• When unplugging, pull the plug, not the cable.
• Do not place hot items near plastic components.
• Do not place food products directly against the rear air outlet.
• Store pre-packed frozen food according to manufacturer's instructions.
• Adhere to manufacturer's storage recommendations.
• Do not place carbonated or fizzy drinks in the freezer compartment; they may explode.
• Frozen food can cause frost burns if consumed directly from the freezer.
• Do not place the appliance in direct sunlight.
• Keep naked flames (candles, lamps) away from the appliance.
• The appliance is intended for keeping food/beverages in normal household use. Handle with care when moving as it is heavy.
• Do not touch items from the freezer compartment with damp/wet hands; risk of skin abrasions or frost burns.
• Never use the base, drawers, or doors as supports.
• Frozen food must not be refrozen once thawed.
• Do not consume ice popsicles or ice cubes directly from the freezer; risk of freezer burn.
• To avoid items falling, do not overload door racks or crisper drawers.

Care and Cleaning

Clean the appliance (exterior and interior accessories) at least every two months to ensure hygiene and proper function.

Warning! Before cleaning, turn off and unplug the appliance to prevent electrical shock.

Exterior cleaning

Avoid ethereal oils, abrasive cleansers, or organic solvents (like benzene) as they can damage the surface or cause fire hazards. Use a damp cloth or sponge with mild detergent.

Interior cleaning

Clean regularly, especially when food stocks are low. Use a weak solution of baking soda and water. Rinse with warm water using a wrung-out sponge or cloth. Dry all surfaces and removable parts thoroughly before reassembly.

Manual Defrosting

Frequent opening or leaving the freezer door open may cause frost. If frost is too thick, defrost manually:

1. Remove all food and accessories. Unplug the appliance and leave doors open. Ventilate the room to speed up the process.
2. Wait for frost to thaw completely (may take hours). Wipe down the interior with a dry cloth or sponge to remove excess moisture.
3. Clean removable parts with mild detergent and warm water. Rinse and dry completely.
4. Once dry, plug the appliance back in and wait for it to cool to the desired temperature before returning food and accessories.

Door seals cleaning

Keep door seals clean. Sticky food/drinks can cause seals to stick and tear. Wash seals with mild detergent and warm water. Rinse and dry thoroughly.

Caution! Only power on the appliance after door seals are completely dry.

Replacing the LED light

Warning: LED light must be replaced by a competent person. If damaged, follow these steps:

1. Unplug your appliance.
2. Remove light cover by lifting and pulling out the LED light.
3. Hold the LED light with one hand and pull with the other while pressing the connector latch.
4. Replace LED light, snap it correctly, and recover the light cover.

Installing Your New Appliance

Before first use, be aware of the following tips.

Warning!

For proper installation, place the refrigerator on a level surface of hard material, strong enough to support its weight. Rollers are for forward/backward movement only; avoid lateral movement to prevent floor/roller damage and ensure longevity.

Ventilation of appliance

Adequate ventilation around the refrigerator is crucial for cooling efficiency and energy saving. Maintain sufficient clear space:

• Minimum 1.96" (50mm) space between the back of the refrigerator and the wall.
• At least 3.94" (100mm) space from the top.
• At least 3.94" (100mm) space from the side to the wall.
• Enough clear space in front to allow doors to open 125°.

Note:

• This appliance performs well in ambient temperatures between 12.8°C (55°F) to 43.3°C (109.9°F). It may not work properly outside this range.
• Stand appliance in a dry place to avoid high moisture.
• Keep appliance out of direct sunlight, rain, or frost. Stand away from heat sources (stoves, fires, heaters).

Leveling of appliance

Adjust bottom feet for leveling and air circulation in the lower rear section. Adjust manually or with a spanner.

Tools you will need:

• Not provided: Philips Screwdriver & Slotted Screwdriver
• Provided: Allen wrench, Handle supports, Handle

Note: If needed, lay the refrigerator on its back on soft foam to access the base. Use packaging or similar material to avoid damaging the backboard.

Under normal usage, accessories do not need installation. In extreme circumstances, the refrigerator may risk tipping when the door is opened to a 90-degree angle. To prevent tipping, fasten rubber supporting pads to the lower base cover:

1. Tilt appliance to find the screw hole on the left of the lower base cover.
2. Put screw into the hole of the rubber supporting pad.
3. Align screw with the hole on the lower base cover. Fasten the rubber supporting pad firmly with a cross screwdriver (self-provided).

To allow doors to self-close, tilt the top backwards by 10-15mm.

You can adjust bottom feet manually or with a spanner.

Installing the Handles

Before using the appliance, install the provided handles. Follow these steps:

1. Fasten the handle supports (C) to the door using a Phillips screwdriver (not provided).
2. Place the handle (A) on the door by fitting its footprints over the handle supports (C), then fasten screws (B) with an Allen screwdriver (provided).

Description of the Appliance

View of the appliance

• 1. Door shelf (Small)
• 2. Handle
• 3. Door gasket
• 4. Door shelf (Big)
• 5. Door
• 6. Door switch
• 7. Adjustable bottom feet
• 8. Drawer
• 9. Glass shelf (Lower)
• 10. Glass shelf (Middle)
• 11. Lower air duct
• 12. Glass shelf (Upper)
• 13. Upper air duct
• 14. Display panel

Note:

Due to ongoing product modifications, your refrigerator may differ slightly from this manual, but functions and usage methods remain the same. For best energy efficiency, place shelves, drawers, and baskets in their original positions as illustrated.

Display Controls

Use your appliance according to the control regulations and functions shown in the pictures.

Controlling the temperature

Temperatures inside each compartment may vary from the panel display based on food storage and placement. Room temperature also affects internal temperature.

1. POWER: Press and hold for 3 seconds to enter/exit standby mode. In standby, the display shows "OF", other icons are off, and functions are invalid until exiting standby.
2. Freezer/Fridge Conversion: Press and hold for 3 seconds to convert between freezer and fridge modes. The light will go out, then turn on or flash once, indicating the conversion.
3. TEMP. Press the TEMP. button to adjust the temperature. The sequence for Fahrenheit/Celsius is shown for Freezer and Fridge compartments.
4. °F / °C: Press and hold TEMP. for 3 seconds to toggle between Celsius and Fahrenheit.
5. Door Alarm: Activates if the door is open for over 2 minutes. The indicator lights up, "dr" is displayed, and a buzzer sounds every minute for 8 minutes. Closing the door clears the alarm. Holding MODE for 3 seconds also clears the sound, showing "dr" and the "Alarm" icon. Avoid keeping the door open long to save energy.
6. Energy Saving: Puts the refrigerator in power-saving mode. Press MODE to activate; the Energy Saving icon illuminates. In this mode, fridge temp is 6°C (43°F), freezer temp is -17°C (1°F). Press MODE or TEMP. to turn off.
7. Super Freeze: Keeps food frozen during high usage or warm temperatures. Press MODE in freezer mode; the Super Freeze/Super Cool icon illuminates. Freezer temperature is automatically set to -24°C (-11°F). Turns off automatically after 52 hours. NOTE: Do not leave glass bottles or carbonated drinks in the freezer; they may explode.
8. Super Cool: Keeps food cool during high usage or warm temperatures. Press MODE in fridge mode; the Super Freeze/Super Cool icon illuminates. Fridge temperature is set to 2°C (36°F). Turns off automatically after 6 hours.
9. Demo mode: For store display; prevents cool air generation. The refrigerator may seem to work but won't cool. Press and hold POWER and MODE for 3 seconds to turn off demo mode.

Using Your Appliance

Refer to this section for correct use of accessories.

Door shelf

Ideal for storing eggs, canned liquids, bottled drinks, packed food, and other lightweight items. Avoid placing too much weight to prevent damage or bending. Small shelves on the lower part of the door are adjustable for storage needs. Remove items before adjusting height to prevent spills.

Glass shelves

Removable shelves for easy cleaning and maintenance.

Crisper drawer

Specifically designed to keep vegetables and fruits fresh and crisp longer. It maintains natural moisture and flavor, protecting produce from spoilage.

Freezer compartment

Designed for safely storing frozen foods (meat, ice, etc.) at sub-zero temperatures. Avoid leaving drink bottles in the freezer for extended periods, as freezing liquids can cause bottles to crack or break. Remove them promptly after freezing and handle with care.

Helpful Hints and Tips

Energy saving tips

• Avoid keeping the door open for long periods.
• Ensure the appliance is away from heat sources (sunlight, ovens, cookers).
• Do not set the temperature colder than necessary.
• Do not store warm food or evaporating liquid.
• Place the appliance in a well-ventilated, humidity-free room.
• Do not adjust the drawer, crisper, and shelf combination if it's designed for energy efficiency.

Hints for fresh food refrigeration

• Do not place hot food directly into the refrigerator or freezer; it increases internal temperature and compressor workload.
• Cover or wrap food, especially if it has a strong flavor.
• Place food properly for air circulation.

Hints for refrigeration

• Meat should be wrapped and placed on the glass shelf above the vegetable drawer.
• Cooked food or other cold dishes should be stored in a container.
• Fruit and vegetables should be stored in the crisper drawer.
• Butter and cheese should be wrapped in airtight foil or plastic film wrap.
• Milk bottles should have a lid and be stored in a door shelf.

Hints for freezing

• When first starting up or after a period of disuse, let the appliance run for at least 2 hours on the coldest settings before adding food.
• Prepare food in small portions for rapid freezing and easy thawing.
• Wrap food in airtight aluminum foil or polyethylene wraps.
• To prevent temperature rise, do not let fresh/unfrozen food contact already frozen food. Keep them separated.
• Iced products consumed immediately may cause frost burns; let them thaw for a few minutes.
• Label and date frozen packages to track storage time and prevent waste.

Hints for the storage of frozen food

• Ensure frozen food has been stored correctly by the retailer for safety and quality.
• Defrosted food deteriorates rapidly and should not be refrozen. Do not exceed the manufacturer's storage period.

Switching off your appliance

If switching off for an extended period:

1. Remove all food.
2. Remove the power plug.
3. Clean and dry the interior thoroughly.
4. Wedge doors open slightly to allow air circulation.

Troubleshooting

Perform easy checks before calling for service. Do not attempt self-repair.

Disposal of the Appliance

Do not dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of them in a suitable waste collection container.

Before disposal of the appliance

1. Pull out the mains plug.
2. Cut off the power cord and discard it with the plug.

Warning! Refrigerators contain refrigerant and gases that must be disposed of professionally to prevent eye injuries or ignition. Ensure tubing is not damaged prior to disposal.

Correct Disposal of this product

This symbol indicates the product may not be treated as household waste. It should be taken to the appropriate waste collection point for recycling of electrical and electronic equipment. Proper disposal helps prevent negative environmental and health consequences. For more information, contact your local council, waste disposal service, or the shop where you purchased the product.