Welcome To Zero Motorcycles
ZERO MOTORCYCLES 2021 OWNER'S MANUAL
ZERO SR/STM
Motorcycle Information
For your reference, use this page to record information pertaining to your Zero SR/S. This information may be required when contacting your Zero Motorcycles Dealer so that they can be certain of its exact specification.
Dealer Information Name:
Motorcycle Information Model:
Address:
Vehicle Identification Number (VIN):
Power Pack Serial Number:
Motor Serial Number:
Telephone Number:
Key Code:
Email Address:
Date of Purchase:
Table Of Contents
Introduction .................................................. 1.1
Introduction .............................................................. 1.1 An Important Message From Zero ....................................... 1.1 California Proposition 65 ..................................................... 1.1 California Perchlorate Advisory ........................................... 1.1 About This Manual ............................................................... 1.2 Useful Information For Safe Riding ...................................... 1.2 When To Charge Your Z-Force® Power PackTM ................... 1.3 Emissions Information ......................................................... 1.4 Parts and Accessories ......................................................... 1.4
Identification Number Locations ................................ 1.5 Vehicle Identification Number (VIN) / Chassis Number ....... 1.5 Power Pack Serial Number .................................................. 1.5 Motor Serial Number ........................................................... 1.5
Safety Information......................................... 2.1
General Safety Precautions ....................................... 2.1 General Safety Precautions ................................................. 2.1 Important Operating Information ......................................... 2.2
Location of Important Labels ..................................... 2.3 Location of Important Labels ............................................... 2.3 High Voltage Warning Labels ............................................... 2.4
Controls and Components ................................ 3.1
Controls and Components ......................................... 3.1 Motorcycle Controls ............................................................ 3.2 Left Side View ..................................................................... 3.4 Right Side View ................................................................... 3.6 Handlebar Controls ............................................................. 3.8 Mode Button Operation ..................................................... 3.12 Ride Modes ....................................................................... 3.13 Cruise Control ................................................................... 3.16 Heated Grips (if equipped) ................................................ 3.17 Front Brake Lever Adjuster ............................................... 3.18 Dash Overview .................................................................. 3.19 Warning Indicator Lights ................................................... 3.22 Dash Quadrant Gauges ..................................................... 3.25 Dash Screens .................................................................... 3.27 Preferences ....................................................................... 3.28 Battery .............................................................................. 3.47 Performance...................................................................... 3.54 Data .................................................................................. 3.55 Locking Your Helmet ......................................................... 3.59 Tank Storage Compartment .............................................. 3.60
TOC.1
Table Of Contents
Starting and Operating ................................... 4.1
General Operation ..................................................... 4.1 Pre-ride Inspection .............................................................. 4.1 Carrying Passengers and Cargo .......................................... 4.2 Smartphone Application ...................................................... 4.3 Bluetooth® Pairing .............................................................. 4.4 Keys .................................................................................... 4.7 Key Switch/Steering Lock ................................................... 4.8 Motorcycle Tip-Over Sensor ................................................ 4.9 Kickstand ............................................................................ 4.9 Operating Your Motorcycle................................................ 4.10 Vehicle Range ................................................................... 4.13 Maximizing Your Range ..................................................... 4.14
Anti-lock Braking & Traction Control Systems .......... 4.17 ABS (Anti-lock Braking System)......................................... 4.17 Motorcycle Traction Control (MTC) ................................... 4.20 Drag Torque Control (DTC) ............................................... 4.23
Charging and Power Pack Information .............. 5.1
Power Pack and Charging ......................................... 5.1 Power Pack ......................................................................... 5.1 How to Identify your Charger ............................................... 5.2 Mobile Charging Adapter (North America only) ................... 5.3 Charging the Power Pack .................................................... 5.7 Power Tank (if equipped) .................................................... 5.9 Charging Levels (Times) ...................................................... 5.9
Charging Cable Requirements ...........................................5.10 Add-On Electrical Equipment .............................................5.10
Maintenance.................................................. 6.1
Maintaining Your Motorcycle ..................................... 6.1 Owner's Responsibilities......................................................6.1 Parts/Maintenance Items .....................................................6.2 Service History .....................................................................6.2 Scheduled Maintenance ......................................................6.2 Component Fasteners ..........................................................6.6
Power Pack ............................................................... 6.9 Power Pack ..........................................................................6.9
General Maintenance ............................................... 6.10 Brakes ...............................................................................6.10 Suspension ........................................................................6.14 Front Suspension Adjustment ............................................6.15 Rear Shock Adjustment .....................................................6.19 Wheels And Tires ...............................................................6.23 Drive Belt ...........................................................................6.24 Seat Removal .....................................................................6.28 Headlight Alignment ..........................................................6.29 Turn Signal Light Bulb Replacement .................................6.30 Brake/Tail LED Replacement .............................................6.30 12 Volt Battery ...................................................................6.31 12 Volt Accessory Connectors ...........................................6.33 Fuses .................................................................................6.33
TOC.2
Table Of Contents
Cleaning ............................................................................ 6.37 Parking and Long Term Storage ........................................ 6.38
Troubleshooting............................................. 7.1
Troubleshooting........................................................ 7.1 Electric Motorcycle Precautions .......................................... 7.1 Troubleshooting Your Motorcycle ........................................ 7.1 System Notifications ............................................................ 7.2 Dash Error Codes ................................................................ 7.3 Cold and Hot Weather Considerations ................................. 7.7 Safety Interlocks .................................................................. 7.9
Technical Specifications ................................ 8.1
Vehicle Identification Number ................................... 8.1 VIN Breakdown .................................................................... 8.1
Specifications ........................................................... 8.2 Zero SR/S (Europe) ............................................................. 8.2 Zero SR/S (Rest Of The World) ........................................... 8.6
Warranty and Customer Information ................ 9.1
Limited Warranty Information .................................... 9.1 Who Is The Warrantor? ........................................................ 9.1 Who Does This Limited Warranty Cover? ............................. 9.1 What Does This Limited Warranty Cover? ............................ 9.1 What Is The Coverage Period Of This Limited Warranty? .... 9.2 What Is Not Covered By This Limited Warranty? ................. 9.3
What Other Limitations Or Disclaimers Apply To This Limited Warranty? ............................................................... 9.5 What Are Your Responsibilities As A Customer? ................ 9.6 What Will Zero Do Under This Limited Warranty? ............... 9.7 How Does This Limited Warranty Relate To State Law? ...... 9.7 How Do You Obtain Service Under This Limited Warranty? 9.8 How Do I Transfer Ownership And The Limited Warranty? .. 9.8 Customer Information ................................................ 9.9 Customer Assistance .......................................................... 9.9 Reporting Safety Defects .................................................. 9.10
Maintenance Record ..................................... 10.1
Maintenance Record................................................ 10.1 Service History .................................................................. 10.1
Index First Responder Information High Voltage Component Locations
TOC.3
AnIntroduction Impor tant Message From Zero
Congratulations and thank you for purchasing the 2021 Zero SR/S electric motorcycle. We welcome you to our community of Zero Motorcycle riders.
For your best experience, we recommend that you take your time and carefully read this entire manual. This manual is designed to provide you with a better understanding of the operation, inspection, and basic maintenance requirements of your motorcycle.
Zero Motorcycles continually seeks advancements in product design and quality. Therefore, this manual contains the most current product information available at the time of printing. Because of this, your motorcycle may differ from the information supplied in this owner's manual. No legal claims can be made on the basis of data in this manual. When it comes time to sell your Zero SR/S, please ensure that this manual stays with the motorcycle; it is, by law, an important part of the vehicle. If you have any questions concerning the operation or maintenance of your motorcycle, please contact your authorized Zero Motorcycles dealer.
For updates and additional information about your motorcycle, visit the Owner Resources section of the Zero Motorcycles website:
http://www.zeromotorcycles.com/owner-resources/
Introduction
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
California Perchlorate Advisory
WARNING: Certain components of this motorcycle such as lithium batteries may contain perchlorate material. Special handling may apply for service or end of life disposal. See www.dtsc.ca.gov.
1.1
Introduction
About This Manual
This manual covers the Zero SR/S motorcycle in both the standard and premium configurations. Standard equipment includes the Z-Force® ZF14.4 lithium ion Power Pack, Cypher III operating system, Z-Force ZF75-10 motor, belt drive, 17-inch cast wheels, street tires, regenerative braking, Bosch's anti-lock brake system ("ABS") and motorcycle stability control ("MSC"), and 3kW Rapid Charge Module with either a J1772 (Type 1) or Mennekes (Type 2) charge inlet. Premium equipment includes a second 3kW Rapid Charge Module, fly screen, aluminum bar ends, and heated grips.
Locating and referencing information
A good place to locate information about your motorcycle is in the index, located in the back of this manual.
The terms "right" or "left" refer to the rider's right or left while seated on the motorcycle.
Power pack and battery referencing
The Zero SR/S has equipped with high voltage battery pack, (referred to as a power pack) and a 12 volt battery.
Throughout the manual, references are made to the high voltage battery pack as a power pack, except for instances on the dash screens and notifications, where it is referred to as the battery.
Useful Information For Safe Riding
This manual contains two important words, which require extra attention while reading.
WARNING: Indicates something that could injure you or others.
CAUTION: Indicates things that could damage your motorcycle.
Please read this manual carefully and completely, before operating this motorcycle. Do not attempt to operate this motorcycle until you have attained adequate knowledge of its controls and operating features, and until you have been trained in safe and proper riding techniques. Regular inspections and proper maintenance, along with good riding skills, help you safely enjoy the capabilities and the reliability of this motorcycle. Disregarding the aforementioned, however, may invalidate the motorcycle's warranty.
This high voltage warning symbol is located in various locations on the motorcycle to inform you that exposure to high voltage can cause shock, burns, and even death.
The high voltage components on the motorcycle should only be serviced by specially trained technicians.
High voltage cables and wiring have a orange-colored insulation or covering. Do not probe, tamper with, cut, or modify high voltage cables or wiring.
1.2
When To Charge Your Z-Force® Power PackTM
Proper care of the motorcycle's power pack is essential! In order to maximize the life of your power pack(s), Zero Motorcycles has established the following guidelines for proper charging and operation.
· If the power pack is fully discharged, it must be charged within 24 hours to prevent damage to the power pack.
· If you ride regularly, but your ride doesn't require most of your power pack's capacity, your power pack will benefit from not being charged to 100% unnecessarily. In hot climates, going for a few rides before recharging will prolong your power pack's life by limiting the amount of time it spends parked at a high state of charge.
· If you ride infrequently, once per week or less, recharging the evening prior to when you need to be at full charge is much better for your power pack than charging it right after each ride and having it sit for days between rides at a high state of charge.
· If the power pack's state of charge is below 30%, we recommend you charge the power pack to at least 60% and then disconnect the charger.
CAUTION: Never store your motorcycle at a low state of charge (below 30% SoC). Leaving the power pack at a low state of charge for a prolonged period could damage it and void your warranty.
Introduction
· If you ride in hot weather (>95°F / 35°C) or spend a majority of your ride at freeway speeds, the power pack will benefit from not being charged "hot". Allowing your pack a few hours to cool off prior to recharging will prolong its life. You may also benefit from off-peak electricity rates by waiting until the evening to charge.
· Once your motorcycle has been charged, we recommend that you disconnect the charger. The power pack will go into "hibernate mode" and self-discharge extremely slowly over time. So, if you haven't ridden it for a long while and need to charge it to 100% SoC, plug it in to the charger for a few hours prior to your ride. Unplugging the charger when not needed ensures the best long-term health of your power pack.
· For long term storage (>30 days) of your motorcycle, see "Parking and Long Term Storage", on page 6.38.
· To ensure best performance of your Zero motorcycle over its lifetime, please be certain that the motorcycle's firmware is up to date. If you have questions, please contact the nearest Zero Motorcycles dealer.
For other important information regarding the power pack, see "Power Pack", on page 5.1.
1.3
Introduction
Emissions Information
The Zero SR/S electric motorcycle is a true freeway-capable zero-emissions vehicle under California Air Resources Board (CARB), U.S. Federal (EPA), and European Union standards. It uses no gasoline or other liquid fuel. It has no tailpipe and therefore no tailpipe emissions. It also has no exhaust or evaporative emissions. Because the Zero SR/S runs solely on electricity, it is the only kind of vehicle which actually gets cleaner in terms of air pollution each year, as the electricity grid gets cleaner and more renewable. Zero Emissions Vehicles (ZEVs) offer greater efficiency, and can help solve the serious air pollution, global warming, and energy security problems facing the country and the world.
Parts and Accessories
CAUTION: Only use Zero Motorcycles approved parts and accessories for your Zero SR/S. Parts and accessories for your Zero Motorcycle have been checked and tested for safety and suitability. Zero is unable to accept any liability whatsoever for parts and accessories which have not been approved for your Zero Motorcycle.
Zero Motorcycle accessories are designed to complement and function with other systems on your motorcycle. Your dealer can accessorize the motorcycle using genuine Zero accessories
A full line of approved parts, accessories and apparel can be found on the Zero website: www.zeromotorcycles.com/shop/
1.4
Vehicle Identification Number (VIN) / Chas sis IdentificationNumberLocations Number
Identification Number Locations
Power Pack Serial Number
The Power Pack serial number is located on the top and bottom surfaces of the power pack on the right hand side of the motorcycle. The serial numbers are hidden from view, when the motorcycle is fully assembled.
Motor Serial Number
The motor serial number is laser etched on the right hand side of the motor housing and is visible when the motorcycle is fully assembled.
The VIN / Chassis Number is a 17-digit number stamped on the head tube of the frame. Do not alter or remove this number as it is the legal identifier for your motorcycle. For information on the breakdown of the VIN, see "Technical Specifications", on page 8.1. For the location of other important labels, see page 2.3.
1.5
Notes
1.6
G e n e r a l S a f e t y P r e c a u t i o n s SGaefneetryaIlnSfoarfemtaytPiornecautions
· This is a performance motorcycle and should be treated with extreme caution.
· Proper safety gear, including a regionally approved helmet, eye protection, riding boots, gloves, and protective clothing should be worn while riding to reduce the risk of potential injury. We highly recommend you ride with the correct protective clothing including full height riding boots. This recommendation applies even for short journeys and every season of the year.
· Read all additional warnings and product instructions in this owner's manual, as well as safety labels, before operating your electric motorcycle.
· Never permit another individual to ride your electric motorcycle without proper instruction.
· Never use alcohol or mind-altering drugs before operating your electric motorcycle.
· Persons unwilling or unable to take responsibility for their actions should not use this motorcycle. You assume all responsibility while operating your motorcycle. The seller assumes no liability for misuse or operator negligence.
· Prior to each use the rider must check everything in the "every ride" column of the maintenance schedule on page 6.2, and the charge level of the power pack as indicated on the dash display charge indicator.
General Safety Precautions
· Your safety depends in part on the good mechanical condition of the motorcycle. Be sure to follow the maintenance schedule and adjustment requirements contained in this manual. Be sure you understand the importance of checking all items thoroughly before riding.
· Modifications to the motorcycle may render the vehicle unsafe and may cause severe personal injury or to others. Zero cannot be held liable for non-approved modifications.
· Be very careful when loading or adding accessories to your motorcycle. Large, bulky, or heavy items may adversely affect the handling, performance, and effectiveness of safety systems of your motorcycle.
2.1
General Safety Precautions
Important Operating Information
Several operating considerations are listed below:
· Always turn the key switch and motor stop switch to the OFF position when not actively riding. Due to the motorcycle's silent idle state, it is very easy to forget that the motorcycle is powered up.
· Always extend the kickstand to the down position to disable the drive system when not actively riding. An accident may occur if the motorcycle is powered up while getting on or off the motorcycle and the throttle is twisted.
· Toggle the motor stop switch to the OFF position when backing up or pushing the motorcycle while dismounted.
· Using the rear brake when you are stopped on an incline uses less energy than using partial throttle for hill-holding. Using partial throttle for hill-holding will heat up the motor and potentially limit peak power and torque until the motor cools. The more throttle required to hill-hold, the more heat will be generated in the motor.
· If you plan on riding again the next day or the power pack's state of charge is less than 30%, plug your motorcycle into an AC power source to recharge it. Always use a UL or CE-approved J1772 (Type 1) or Mennekes (Type 2) outlet adapter with your motorcycle as these have been approved for use with the Zero Motorcycles Rapid Charging System.
· While unplugged with the key switch in the OFF position, the motorcycle's electronics will consume a very small amount of power and the power pack will drain extremely slowly. If the motorcycle has been unused for more than 30 days, disconnect all chargers and turn the key switch to the ON position to exit long term storage mode and then allow it to charge for 24 hours to ensure optimal power pack balance is restored.
CAUTION: Only charge the Zero power pack with the motorcycle's on-board charger or an approved Zero accessory charger.
· The power pack does not require nor benefit from deep discharging. Leaving a power pack in a discharged state will cause damage. "When To Charge Your Z-Force® Power PackTM", on page 1.3.
· Failure to follow power pack storage and charging instructions as described in this Owner's Manual may void the warranty of your Zero Motorcycle. These guidelines have been rigorously tested to ensure maximum power pack efficiency and life.
2.2
Location of Important Labels
L ocat ion of Impor t ant L abels LocationofImportantLabels
The motorcycle could contain the following information for both North American and European models:
A. VECI (Vehicle Emission Control Information) label B. VIN label (North America) - certification label
C. VIN label (European Union) - certification label D. Tire and loading information label
2.3
Location of Important Labels High Voltage Warning Labels
WARNING: Beware of areas with high voltage warning labels. For the location of other high voltage components, see "First Responder Information High Voltage Component Locations".
2.4
For additional information, see "Power Pack", on page 5.1.
Controls and Components
Controls and Components This Page Intentionally Left Blank
3.1
Controls and Components Motorcycle Controls
3.2
A. Mirrors This motorcycle is equipped with convex mirrors. A convex mirror has a curved surface. Convex mirrors offer a greater field of view than a similar flat mirror. However, the greater field of view makes objects seem further away than they really are. Care must be used when judging the distance of objects seen in these mirrors.
B. Dash For description and operation, see "Dash Overview", on page 3.19.
C. Front Brake Fluid Reservoir For description and operation, see "Brakes", on page 6.10.
D. Right Handlebar Control For description and operation, see "Handlebar Controls", on page 3.8.
E. Front Brake Lever For description and operation, see "Handlebar Controls", on page 3.8.
F. Throttle Control For description and operation, see "Handlebar Controls", on page 3.8.
Controls and Components
G. Motor Stop Switch For description and operation, see "Handlebar Controls", on page 3.8.
H. Key Switch/Steering Lock For description and operation, see "Key Switch/Steering Lock", on page 4.8.
I. Left Handlebar Control For description and operation, see "Handlebar Controls", on page 3.8.
3.3
Controls and Components Left Side View
3.4
A. Headlight · For headlight operation, see "Handlebar Controls", on page 3.8. · For headlight alignment, see "Headlight Alignment", on page 6.29.
B. Front Turn Signal · For turn signal operation, see "Handlebar Controls", on page 3.8. · For turn signal light bulb replacement, see "Turn Signal Light Bulb Replacement", on page 6.30.
C. Tank Storage Lock Lock for motorcycle tank storage compartment, see "Tank Storage Compartment", on page 3.60.
D. Charger Power Connection For description and operation, see "Power Pack", on page 5.1.
E. Passenger Seat Lock Lock used to secure passenger seat to frame and provide access to helmet lock hooks, see "Locking Your Helmet", on page 3.59.
F. Brake/Tail Light For brake/tail light replacement, see "Brake/Tail LED Replacement", on page 6.30.
Controls and Components
G. Drive Belt Tension Adjuster Located on left and right side. See "Drive Belt Adjustment Procedure", on page 6.27 for additional information.
H. Kickstand The kickstand swings out from the side and supports the motorcycle when parked. The key switch should be in the OFF position when parked.
I. Kickstand Switch This switch is a safety feature that prevents motor operation when the kickstand is down. If the kickstand were down when riding it could contact the ground causing you to lose control of the motorcycle and cause personal injury.
CAUTION: Park only on a flat firm surface, otherwise the motorcycle could fall over, causing damage.
3.5
Controls and Components Right Side View
3.6
A. Rear Turn Signal · For turn signal operation, see "Handlebar Controls", on page 3.8. · For turn signal light bulb replacement, see "Turn Signal Light Bulb Replacement", on page 6.30.
B. Rear Brake Fluid Reservoir See "Rear Brake Fluid Reservoir", on page 6.11.
C. Power Pack For description and operation, see "Power Pack", on page 5.1.
D. Integrated Power Pack Charger For description and operation, see "Power Pack", on page 5.1.
E. Front Brake Fluid Reservoir See "Front Brake Fluid Reservoir", on page 6.11.
F. 3-Phase AC Synchronous Controller Precisely "meters" the flow of electricity from the power pack to the motor according to the action of the throttle and riding conditions.
G. Rear Brake Pedal The rear brake pedal controls the rear brake when the pedal is pressed down. When braking, the throttle should be in the closed position. The brake light illuminates when the rear brake pedal is applied.
Controls and Components
H. Drive Belt Tension Adjuster Located on left and right side. See "Drive Belt Adjustment Procedure", on page 6.27 for additional information.
3.7
Controls and Components Handlebar Controls
3.8
A. Headlight High/Low Beam Switch
When the switch is pushed, the headlight changes from low beam to high beam. It stays in the selected position until it is switched back. When in high beam position, the high beam indicator on the left side of the dash illuminates. B. Flash-to-Pass
When the headlight is in the low beam position, push the flash-to-pass switch and the high beam illuminates and stays illuminated until the switch is released. When released, this switch defaults back to the low beam position. The high beam indicator on the dash also illuminates. C. Front Brake Lever Adjuster
Adjustment knob used to set front brake lever position. D. Front Brake Lever
The front brake lever controls the front brakes when the lever is squeezed. When braking, the throttle should be in the closed position. The brake light also illuminates.
Controls and Components
E. Throttle Control
Twist the throttle in a counter-clockwise rotation to energize the motor and start the motorcycle in a forward direction. Release the throttle and it automatically returns back to the closed position, which will engage regenerative braking while the motorcycle is in motion. When the motorcycle is moving and the throttle control is in the fully closed position, the regenerative braking feature activates. Regenerative braking takes some of the energy from the moving motorcycle and turns it back into electrical energy. This energy is then stored in the power pack, contributing to increased energy efficiency. A slight drag is felt when the regenerative braking is activated. If you want to coast without the regenerative braking, hold the throttle at zero-torque point just, off of the fully closed position. The zero-torque point changes with speed and ride mode.
3.9
Controls and Components
F. Motor Stop Switch
When the top of the switch (A) is pressed, it cuts off power to motor. The motor controller remains in this state until the bottom portion of the switch (B) is pressed. The switch does not turn off all electrical circuits, it only stops current flowing to the drive motor.
G. Cruise Control Switch See "Cruise Control", on page 3.16.
H. Mode Button See "Mode Button Operation", on page 3.12.
I. Turn Signal Switch When the turn signal switch is pushed in the left or right position, the corresponding front and rear turn signals flash. When the turn
signal switch is ON, the corresponding turn signal indicator on the side of the dash also illuminates. Canceling the turn signal function: · The self-canceling feature will extinguish the turn signal automatically. This feature requires forward motion of the motorcycle to function. · Manually press the turn signal switch button inward.
Always signal your turns and other maneuvers as required by law.
Note: The motor stop switch indicator will illuminate in the center of the dash when the kickstand is retracted.
3.10
J. Horn Button
Controls and Components
K. Hazard Warning Flasher Switch When the switch is pressed, the turn signals flash to warn other drivers of situations, which include needing to stop or park, under emergency conditions. When the switch is pressed again, the hazard warning lights will stop flashing.
Note: To operate the hazard warning flashers with the key switch in the OFF position, first turn the key switch to the ON position, press the hazard warning flasher switch to power the circuit, and then turn the key switch to the OFF position.
When the key switch is in the ON position, the horn sounds when the horn button is pressed. Electric vehicles run quietly; the horn can be used to warn pedestrians or other motorists of your presence.
3.11
Controls and Components Mode Button Operation
This section describes how to use the MODE button, which allows the rider to make selections from the menu and riding screens displayed on the dash. Before explaining the functionality of the MODE button, first familiarize yourself with the following terminology of its operation. These terms will be widely used throughout this manual to explain how to navigate the dash menus and make selections.
MODE button operation terminology · Tap (Left or Right) - A quick momentary slide of the MODE button to the left or right. · Slide (Left or Right) - A slide of the MODE button to the left or right and hold for approximately 0.5 seconds. · Hold (Left or Right) - A slide of the MODE button to the left or right and hold for approximately 1 second. · Press - A press directly inward from the center resting position of the MODE button.
MODE button functions · Tap Left - For scrolling upward through the menu options. · Tap Right - For scrolling downward through the menu options or to make selections. · Slide Left - For returning to the previous menu (and entering optional heated grips menu, while in Riding Screen mode). · Slide Right - For entering Traction Control menu, while in Riding Screen mode. · Hold Left - For returning to the Riding Screen while in any menu screen. · Press - For engaging selected settings and menu options.
3.12
Ride Modes
Controls and Components
Note: You can switch between modes while riding, but if the throttle is engaged, the change will not be executed until the throttle is returned to the closed position. If the throttle is closed when switching modes, the change will take effect immediately.
Your motorcycle left the factory with the following default ride modes ECO, STREET, SPORT, and RAIN. Using your smartphone application, you can create and modify a CUSTOM ride mode.
To change Ride Modes 1. From the Riding Screen, with the Motor Stop switch in the
ON position and the kickstand in the up (retracted) position, press the MODE button and release after approximately 1 second to access the ability to change ride modes. 2. Tap the MODE button to the left or right to toggle through the ride modes (ECO, STREET, SPORT, RAIN, and CUSTOM). 3. Once the ride mode is chosen, slide the MODE button to the left and hold for 1 second. Doing so, exits the current mode and the selected ride mode will take effect.
The ECO selection reduces the acceleration and top speed of the motorcycle to 75 mph (120 km/h) but increases the amount of regeneration when the throttle is released. It is an ideal mode for when you want softer acceleration. This mode is also good for newer riders and for extending range. The ECO riding screen features green accented color.
3.13
Controls and Components
The STREET selection keeps acceleration and regenerative braking at a comfortable middle ground for everyday use. The torque and power are increased over ECO, but less than SPORT. The regenerative braking is greater than RAIN, but less than ECO and SPORT. The STREET riding screen features Synapse Blue accented color.
The SPORT selection allows the motorcycle to accelerate at a significantly faster rate than other modes. Compared to ECO, the amount of regeneration is decreased when the throttle is released. This mode is recommended for advanced riders. The SPORT riding screen features orange accented color.
3.14
Controls and Components
The RAIN mode selection reduces the acceleration and top speed of the motorcycle to 100 mph (160 km/h) and provides the least amount of peak torque of ECO, STREET, and SPORT ride modes. Of all factory ride modes, it features the lowest amount of regenerative braking when the throttle is released, due to being designed for low traction conditions. The RAIN riding screen features blue accented color.
The CUSTOM mode selection is pre-installed from the factory with identical settings to STREET mode. To customize these settings, use the Zero Motorcycles smartphone application. Once this ride mode is created (ex. "USER1"), it can be uploaded to the motorcycle in place of the CUSTOM ride mode. By default, the CUSTOM riding screen features Synapse Blue accent colors. Using the Zero Motorcycles smartphone app allows the rider to select a preferred accent color.
Accent Colors:
· Blue · Green · Orange · Synapse Blue · Red
3.15
Controls and Components Cruise Control
Press the cruise control button (see arrow) and hold for 0.5 seconds (long press) to activate cruise control functionality. The cruise control icon will illuminate on the dash when its functionality is enabled. Minimum cruise control speed: 18 mph (30 km/h) Maximum cruise control speed: 89 mph (144 km/h) To set desired cruise control speed 1. When the motorcycle is traveling at the desired cruising speed, press cruise control button and hold for 0.5 seconds (long press). 3.16
2. Press cruise control button once (quick press) to set the cruising speed. The selected cruising speed will display next to the cruise control icon on the dash.
Note: Motorcycle must be traveling between the minimum and maximum cruise control speed before the cruise control functionality will be initiated. If cruise control speeds are selected while the motorcycle is traveling at speeds outside these parameters, they will not take affect until those speed parameters are met.
To disable selected cruise control speed · Press cruise control button once (short press). · Apply front or rear brake.
Note: There is no method for incrementally increasing or decreasing the speed with input from controls. To set a new speed, the rider must disable the current selected speed and set a new cruise speed.
To disable cruise control functions · Press the cruise control button and hold for 0.5 seconds (long press). When the cruise control has been disabled, its dash icon will extinguish.
Heated Grips (if equipped)
Controls and Components
Your Zero Motorcycle may be equipped with heated grips. The Zero Motorcycles heated grips have a molded grid pattern (see arrow), which distinguishes them from standard option (non-heated) grips.
With key switch in the ON position 1. From the Riding Screen, slide the MODE button to the left to
enter the heated grips menu (the heated grip option window will pop up on the screen).
2. Using the MODE button, tap left or right to scroll through the circular menu of heat options (Off, Low, Medium, and High).
3. Press the MODE button to select the desired heat level option. The heated grip icon will turn amber on the dash screen when the grips are powered. The icon will turn gray when the grips are powered off.
Note: Heated grip options can be adjusted while riding the motorcycle. It is not necessary to come to a stop to adjust the heated grips.
3.17
Controls and Components Front Brake Lever Adjuster
The position of the front brake lever can be adjusted by turning the adjustment knob (shaded) located on the pivoting end of the lever. Turning the knob clockwise or counter-clockwise will adjust the distance between the lever and the throttle control.
3.18
Dash Overview
Controls and Components
3.19
Controls and Components
A. Gauges There are four quadrants around the charge indicator that can be customized with different gauges or left blank. See "Dash Quadrant Gauges", on page 3.25.
B. Temperature The ambient air temperature displays in °F or °C mode. See "Units (Displayed)", on page 3.43.
C. Cruise Control The cruise control indicator will illuminate when cruise control is enabled and selected cruise speed will display. See "Cruise Control", on page 3.16.
D. Charge Indicator The charge indicator gauge displays the amount of energy remaining in the power pack.
E. Low State of Charge Indicator When the power pack's SoC drops to 10%, the remaining gauge segments will change to red. The segments return to the proper color when SoC above 10% is obtained.
F. Ride Mode This location shows the Ride Mode (ECO, STREET, SPORT, RAIN, and CUSTOM). See "Ride Modes", on page 3.13.
G. Speedometer The speedometer displays the speed of the motorcycle. It displays in either miles per hour (mph) or kilometers per hour (km/h). See "Units (Display Options)", on page 3.43.
3.20
H. Heated Grips The heated grips indicator will illuminate when the heated grips are enabled. See "Heated Grips (if equipped)", on page 3.17.
I. Bluetooth® Indicator This indicator turns blue when an active Bluetooth® equipped smartphone is paired with the motorcycle. For Pairing instructions, see "Bluetooth® Pairing", on page 4.4.
J. Clock The clock displays time in standard (AM/PM) or 24 hour format. See "Time & Date", on page 3.39.
K. Light Sensor Senses the ambient light to adjust dash display brightness while in Auto mode.
L. Trip Odometers A or B Displays the selected trip odometer. See "Trip", on page 3.32.
M. Error Code Icon The error code icon will illuminate when active error codes are stored in the dash. To clear the error codes, see "Dash Error Codes", on page 7.3. The error code icon will extinguish when all errors have been cleared.
Note: The error code icon will continue to be illuminated until all errors have been cleared. To clear an error code, see "To Clear an Error Code", on page 3.58.
N. Torque Meter The TORQUE meter indicates the amount of torque applied to the rear wheel while accelerating (output) or decelerating (regen).
O. Traction Mode This location shows the current mode of the Traction Control. See "Motorcycle Traction Control (MTC)", on page 4.20.
P. Power Meter The POWER meter indicates the amount of power being consumed while riding and the rate at which energy is feeding back into the power pack during the regenerative braking process.
Q. Odometer
The odometer displays the total distance the motorcycle has been ridden in miles or kilometers. See "Odometer", on page 3.55.
Controls and Components
3.21
Controls and Components Warning Indicator Lights
3.22
Controls and Components
A
Armed/Live Indicator
B
High Beam Indicator
Indicates the motorcycle is live or ready to drive forward if the throttle is actuated (key switch in ON position, motor stop switch set to Run, charging cable disconnected and kickstand up).
When the headlight high beam is on, this indicator illuminates blue and remains on until the high beam is turned off.
C
Left Turn Signal Indicator
Flashes green when the turn signal switch is pushed to the left. This arrow remains flashing until the turn signal is canceled.
D
ABS (Anti-Lock Brake System) Indicator
· This indicator illuminates when the key is in the ON position. It also
illuminates when the motorcycle is being ridden and an ABS event is
taking place. The light will extinguish when the motorcycle exceeds 3 mph
(5 km/h). Unless there is a fault, the indicator will stay extinguished until
the key switch is cycled off and back to the ON position again.
· If the ABS is manually disabled ("Enable or Disable the ABS", on
page 4.18) in ABS indicator will stay illuminated.
· This indicator blinks when ABS is active.
See "ABS (Anti-lock Braking System)", on page 4.17 for more information.
E
Traction Control
· This indicator illuminates when the traction control functionality has been disabled and remains illuminated until the traction control has been reinstated.
· This indicator blinks when traction control is active.
See "Motorcycle Traction Control (MTC)", on page 4.20.
3.23
Controls and Components
F
Charge/Plug
G
Temperature Warning Indicator
H
Right Turn Signal Indicator
I
Check Engine Light
J
Battery (12 volt)
· This indicator flashes when the motorcycle is actively charging. · When fully charged, this indicator illuminates solid for a short period of
time before the motorcycle powers down and the whole dash display shuts off.
If the light illuminates continuously, it indicates that one or more of the powertrain components have reached their temperature limit and performance will be reduced until the component has cooled sufficiently. See "Temperature Indicator", on page 4.11.
Flashes green when the turn signal switch is pushed to the right. This arrow remains flashing until the turn signal is canceled.
Indicates the motorcycle's diagnostic system has detected an error, causing it to enter into a state of permanent torque reduction. This light will be accompanied by an error code. See "Dash Error Codes", on page 7.3 for more information. Contact your dealer and arrange to have your motorcycle serviced.
This indicator illuminates when the motorcycle's diagnostic system has detected an error with the 12 volt system (it could be the 12 volt lithium-ion battery and/or the DC-DC converter).
3.24
Dash Quadrant Gauges
Controls and Components
3.25
Controls and Components
Gauge Option Empty
Text Displayed Units
N/A
N/A
State of Charge Range SoC
Estimated Range
Range
% mi or km
Quadrant A, B, C, or D
A, B, C, or D A, B, C, or D
Motor Temperature
Motor
Power Pack (high voltage battery pack) Temperature
Battery
Instantaneous Efficiency
Instant
Trip Efficiency
Trip
Temperature ranges displayed in colors (blue, white, & red), See page 4.12
Temperature ranges displayed in colors (blue, white, & red), See page 4.12
Wh/mi or Wh/km
A or B A or B A, B, C, or D
Wh/mi or Wh/km
A, B, C, or D
Efficiency Lifetime
Life
Wh/mi or Wh/km
A, B, C, or D
RPM
RPM
Revolutions/Minute A, B, C, or D
Notes Each gauge quadrant can be independently chosen to be empty. Value range 0 to 100% Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges. Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges.
Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges.
Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges. Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges. Measurement system selected for this specific gauge can be independent from measurement system selected for other gauges. RPM of motor
3.26
Dash Screens
Note: Before reading through the dash screen portion of this manual, read through "Mode Button Operation", on page 3.12 and familiarize yourself with the terminology and functionality of the MODE button.
Riding Screen
Menu Screen
Controls and Components
The Riding Screen is displayed when the key switch is in the ON position and the motorcycle is ready for riding (with the Motor Stop switch in the ON position and the kickstand in the up (retracted) position).
The Menu Screen is displayed when accessed to set preferences to what displays on the Riding Screen, check battery status, check performance status, and check odometer and trip status.
To access the Menu Screen to make changes · From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
To exit the Menu Screen (return to the Riding Screen) · From any screen while accessing the Menu Screen, hold the MODE button to the left.
3.27
Controls and Components Preferences
Ride Interface
Selecting the Preferences option opens the Ride Interface menu and allows the rider to make changes to what is displayed on the Riding Screen.
To access the Preferences section from the main menu screen 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
Available menu options are:
· Brightness & Contrast · Trip · Gauges · Time · Power & Torque · Connectivity - Bluetooth & Cellular · Preferences & Settings - Time, Date, and Format. · Units - Distance, Speed, Time, and Temperature. · Languages
3.28
To access the Ride Interface menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu. 3. From the Preferences menu, press the MODE button once to enter the Ride Interface menu.
To exit to the Riding Screen, hold the MODE button to the left.
Controls and Components
3.29
Controls and Components
Brightness & Contrast
Available Brightness and Contrast display menu options are:
· Auto This selection uses the light sensor on the dash to automatically set the brightness of the dash display.
· Brightness (manual settings) To manually set the brightness of the dash screen, select from the optional levels (1, 2, 3, 4, and 5 - Brightest).
Note: Auto and manual brightness setting cannot be used at the same time.
· Visibility Options - High Contrast For improved visibility, the High Contrast option of the dash display inverts the black and white colors and the colored gauges switch to black.
To access the Brightness & Contrast menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu. 3. From the Preferences menu, press the MODE button once to enter the highlighted Brightness & Contrast menu.
3.30
To select from the Brightness menu options
1. With the Brightness & Contrast selection highlighted, slide the MODE button left or right to scroll through the Brightness & Contrast options.
2. Press the MODE button to select Auto or manual brightness options.
Controls and Components
To select from the High Contrast functions
1. From the Brightness & Contrast menu, slide the MODE button left or right to scroll through the Brightness & Contrast options to access the High Contrast option.
2. Press the MODE button to select On, Off, or Auto functions. · On/Off
These selections enable (On) and disable (Off) the High Contrast functionality. · Auto This selection uses the light sensor on the dash to automatically set the High Contrast functionality of the dash display. To exit to the Riding Screen, hold the MODE button to the left.
3.31
Controls and Components
Trip
To change which Trip (A or B) is shown on the Riding Screen 1. Press the MODE button once to toggle between Trip A and
Trip B.
Note: To exit to the Riding Screen, hold the MODE button to the left.
From the trip menu option of the Ride Interface, the rider can chose to display Trip A or Trip B. Note: Trip A resets to 0 after each completed charge cycle.
To access the Trip menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu. 3. From the Preferences menu, tap the MODE button once to the right to highlight the Trip menu option.
3.32
Gauges
Controls and Components
3. From the Preferences menu, tap the MODE button twice to the right to highlight the Gauges menu option.
4. From the Gauges menu option, press the MODE button once to enter the highlighted Gauges menus.
There are four gauge quadrants positioned around the dash's SoC display. The quadrants are labeled as A, B, C, and D. Each of the four quadrants can be customized to display one of eight possible gauges, or left Empty (blank). See the "Dash Quadrant Gauges", on page 3.25 the chart for gauge options and quadrant limitations.
To access the Gauges menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
The gauge interface menu will display options A, B, C, and D. Tap the MODE button left or right to scroll up and down the gauge quadrant letters. Once the desired gauge quadrant has been highlighted, select it by pressing the MODE button inward to display the available gauge options. For a complete list of available gauges, see "Dash Quadrant Gauges", on page 3.25
3.33
Controls and Components
Tap the MODE button to the left or right to scroll up and down the available gauges (sample of available gauges shown above). Gauges currently displayed in the available quadrants (A, B, C, and D) will be annotated on the right side of the selection bar. Once the desired gauge has been highlighted, press the MODE button inward to make your selection. The gauge quadrant letter A (when editing Gauge A) will display on the right side of the selected gauge bar. Note: To return to the gauge interface screen, slide the MODE button to the left. Note: To exit to the Riding Screen, hold the MODE button to the left.
3.34
Time (On or Off)
Controls and Components
Note: To exit to the Riding Screen, hold the MODE button to the left.
The time display can be Visible or Hidden. Those options are selected from this menu. To change time settings, see "Time & Date", on page 3.39.
To access the Time menu to make changes 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu. 3. From the Preferences menu, tap the MODE button three times to the right to highlight the Time menu option. 4. Press the MODE button once to toggle between Visible and Hidden options.
3.35
Controls and Components
Power & Torque
4. Press the MODE button once to toggle between Visible and Hidden options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
The Power & Torque text on the dash display can be Visible or Hidden. Note: The power and torque meters stay illuminated whether the text is visible or hidden.
To access the Power & Torque menu to make changes: 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. 2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu. 3. From the Preferences menu, tap the MODE button four times to the right to highlight the Power & Torque menu option.
3.36
Connectivity
Bluetooth
Controls and Components
The Connectivity menu is located in the Preferences section of the Menu Screen. The Connectivity menu is the area where Bluetooth® functionality can be enabled or disabled and where the Bluetooth® pairing menu is located. Cellular connectivity can also be confirmed.
To connect to your smartphone to your motorcycle using Bluetooth®, see"Bluetooth® Pairing", on page 4.4.
3.37
Controls and Components
Cellular
2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
3. From the Preferences menu, tap the MODE button six times to the right to highlight the Cellular menu option.
Your motorcycle is connected through cellular networks, transmitting information to the Zero Motorcycles smartphone application at all times. This connectivity gives you the ability to monitor location status and alerts, edit and monitor charging, share ride data with others, and perform system upgrades and updates.
The status of your motorcycle's cellular connection can be checked in the Cellular portion of the Connectivity menu.
To access your motorcycle's connection status 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
4. From the Cellular menu option, press the MODE button once to enter the highlighted menu selection that displays Connected or Not Connected.
Note: To exit to the Preferences menu, slide the MODE button to the left and hold for 0.5 seconds.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.38
Settings
Time & Date
Controls and Components
The Settings menu is located in the Preferences section of the Menu Screen. The Settings menu is the area where time and date, units, languages, and time formatting can be set.
Your motorcycle's time can be synchronized with your smartphone by selecting Yes or continue in manual mode by selecting No. To make these selections, see "To set the Auto Time Sync", on page 3.42
To access and set the Time & Date and change the Format functionality, first start with accessing the Time & Date menu:
Note: If Auto Time Sync is enabled, manual time adjustments are disabled. See "To set the Auto Time Sync", on page 3.42.
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
3. From the Preferences menu, tap the MODE button six times to the right to highlight the Time & Date menu option.
4. From the Time & Date menu option, press the MODE button once to enter the highlighted Time & Date menu.
3.39
Controls and Components
To set the Time
To set the Date
1. The hour will be highlighted. Press the MODE button once to select the hour.
2. Tap the MODE button to the right or left to change the hour. 3. When the desired hour has been scrolled to the center, press
the MODE button once to make the selection. 4. To set the minutes, tap the MODE button once to the right to
highlight the minutes. 5. Tap the MODE button to the right or left to change the
minutes. 6. When the desired minute has been scrolled to the center,
press the MODE button once to make the selection. Note: To exit to the Time & Date menu for setting the Date, slide the MODE button to the left and hold for 0.5 seconds.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.40
1. From the Time & Date settings menu, slide the MODE button once to the left to highlight the Date menu.
2. With the Date option highlighted, press the MODE button once to enter the Date menu.
Controls and Components
To set the time Format (am/pm or 24hr)
3. The first Date field (MM = month [shown above]) will be highlighted. Tap the MODE button to the right until the desired field (DD = day or YY = year) is selected.
4. Once the desired field is highlighted, press the MODE button once to select the highlighted field.
5. When the desired field has been selected (numbers will appear above and below the highlighted number), tap the MODE button to the left or right to scroll to the desired date.
6. When the desired date has been scrolled to the center, press the MODE button once to make the selection.
7. Repeat this process until all desired fields are selected.
Note: To exit to the Time & Date menu for setting the Date, slide the MODE button to the left and hold for 0.5 seconds.
Note: To exit to the Riding Screen, hold the MODE button to the left.
1. From the Time & Date settings menu, tap the MODE button twice to the left to highlight the Format menu option.
2. With the Format option highlighted, press the MODE button to toggle between am/pm and 24hr options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.41
Controls and Components
To set the Auto Time Sync
1. From the Time & Date settings menu, tap the MODE button three times to the left to highlight the Auto Time Sync menu option.
2. With the Auto Time Sync option highlighted, press the MODE button to toggle between Yes and No options. Note: To exit to the Riding Screen, hold the MODE button to the left.
3.42
Units (Display Options)
Controls and Components
Units (Displayed)
Units can be selected independently.
The Units that can be displayed on dash are:
· Distance: mi or km · Speed: mph or km/h · Time: am/pm or 24hr · Temperature: °F or °C Note: Units selected to be displayed on the dash are specific to each display item and can be independent from measurement system selected for other display items.
To access and set the Distance, Speed, Time, and Temperature units, first start with accessing the Units menu:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
3. From the Preferences menu, tap the MODE button seven times to the right to highlight the Units menu option.
4. From the Units menu option, press the MODE button once to enter the highlighted Units menu.
3.43
Controls and Components
To set the Distance units to be displayed on the dash
To set the Speed units to be displayed
1. From the top of the Units settings menu, the Distance will be highlighted. Press the MODE button to toggle between units mi and km.
1. From the Units settings menu, tap the MODE button left or right to highlight the Speed menu option.
2. With the Speed option highlighted, press the MODE button to toggle between mph and km/h options.
3.44
To set the Time format (am/pm or 24hr) to be displayed
Controls and Components
To set the Temperature format (°F or °C) to be displayed
1. From the Units settings menu, tap the MODE button left or right to highlight the Time menu option.
2. With the Time option highlighted, press the MODE button to toggle between am/pm and 24hr options.
1. From the Units settings menu, tap the MODE button left or right to highlight the Temperature menu option.
2. With the Temperature option highlighted, press the MODE button to toggle between °F and °C options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.45
Controls and Components
Language
3. From the Preferences menu, tap the MODE button eight times to the right to highlight the Language menu option.
4. From the Language menu option, press the MODE button once to enter the highlighted Language menu.
To select a Language to be displayed
Select a preferred Language to be displayed on the Menu Screens.
Note: Changing to a language (other than English) only changes the text displayed on the menu screens. The text on the Riding Screen does not change when you select a language other than English.
To access and change the Language on the Menu Screens, first start with accessing the Units menu.
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
3.46
1. From the Language settings menu, tap the MODE button left or right to highlight your preferred Language menu option.
2. With the preferred language option highlighted, press the MODE button to initiate selection.
Note: To exit to the Riding Screen, hold the MODE button to the left.
Battery
Status
Controls and Components
Selecting the Battery option opens the Battery menu and allows the rider to view the status of the battery and make changes to the Charge Target.
To access the Preferences section from the main menu screen 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted. 2. From the Preferences option, tap the MODE button once to the right to highlight the Language menu option. 3. Press the MODE button once to enter the highlighted Battery menu.
Battery status options are:
· State of Charge (SoC) · Estimated Range · Plugged in/Unplugged · Charging/Not · Delay/Scheduled · Charge Target - Enabled/Disabled · Charge Target - Value
3.47
Controls and Components
State of Charge
Estimated Range
To access the State of Charge:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button once to the right to highlight the Battery menu option.
3. Press the MODE button once to enter the highlighted Battery menu.
4. The State of Charge percentage will be displayed.
Note: To exit to the Riding Screen, hold the MODE button to the left.
To access the battery's Estimated Range:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button once to the right to highlight the Battery menu option.
3. Press the MODE button once to enter the highlighted Battery menu.
4. The battery's Estimated Range will be displayed.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.48
Plugged In/Unplugged
Controls and Components
Charging/Not Charging
To access Plugged In or Unplugged status of a charging cable:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button once to the right to highlight the Battery menu option.
3. Press the MODE button once to enter the highlighted Battery menu.
4. The plugged or unplugged status will be displayed.
Note: To exit to the Riding Screen, hold the MODE button to the left.
To access the battery's Charging status:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button once to the right to highlight the Battery menu option.
3. Press the MODE button once to enter the highlighted Battery menu.
4. The charging status of the power pack will be displayed.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.49
Controls and Components
Delay/Scheduled
The Delay/Scheduled charging settings are adjusted exclusively using the Zero Motorcycles smartphone application. The setting allows the rider to delay or schedule the charging of the power pack to take advantage of off-peak power rates. Note: If the Charge Target has been enabled, the Delay/Scheduled functionality takes precedence. If the power pack's Charge Target percentage has not been reached before the scheduled "End Charging" time, the charging will cease at the programmed time.
To access the power pack's charging Delay/Scheduled status 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted. 2. From the Preferences option, tap the MODE button once to the right to highlight the Language menu option. 3. Press the MODE button once to enter the highlighted Battery menu. 4. From the Battery menu, tap the MODE button four times to the right to highlight the Delay/Schedule menu option. 5. Press the MODE button once to toggle between Enable and Disable options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.50
Charge Target
The Charge Target allows the rider to set a maximum State of Charge (SoC) according to the rider's range needs, which can be estimated via the Zero Motorcycles smartphone application. The Charge Target value is a percentage and can be set from 0-100. Note: if the Charge Target option is not Enabled, the power pack will charge to 100% by default (if allowed to fully charge). Note: Charge Target functionality will be overridden if the rider has Enabled the power pack Delay/Scheduled option, which is adjusted exclusively via the Zero Motorcycles smartphone application. If the power pack's Charge Target percentage has not been met before the scheduled "End Charging" time, charging will cease.
Controls and Components
To view the Charge Target: 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted. 2. From the Preferences option, tap the MODE button once to the right to highlight the Language menu option. 3. Press the MODE button once to enter the highlighted Battery menu. 4. From the Battery menu, tap the MODE button five times to the right to highlight the Charge Target menu option. 5. From the Charge Target menu, press the MODE button once to enter the highlighted Charge Target menu option. 6. Press the MODE button once to toggle between the Enabled and Disabled options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
3.51
Controls and Components
To enable the Charge Target
To change the Charge Target Value (from 30 to 95%)
1. From the Charge Target menu, press the MODE button once to toggle between the Enabled and Disabled options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
1. From the Charge Target menu, tap the MODE button once to the right to highlight the Value option.
2. With the Value option highlighted, press the MODE button once to go to the Charge Target selector.
3.52
Controls and Components
3. To change the Charge Target value, tap the MODE button to the right or left to set the desired Charge Target Value (SoC percentages from 30 to 95, [in 5% increments]). Note: To exit to the Riding Screen, hold the MODE button to the left.
3.53
Controls and Components
Performance
ABS
Selecting the Performance option opens the performance Interface menu, where the ABS functionality can be switched On or Off.
To access the ABS (On/Off) functionality menu, see "Enable or Disable the ABS", on page 4.18
3.54
Controls and Components
Data
Odometer
Selecting the Data option opens the odometer and trip data menu list shows the status of:
· Odometer (ODO) · Trip A & B
To access the Odometer data: 1. From the Riding Screen, with the Motor Stop switch in the
OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted. 2. From the Preferences option, tap the MODE button three times to the right to highlight the Data menu option. 3. Press the MODE button once to enter the highlighted Data menu. 4. The odometer data will be displayed. Note: To exit to the Riding Screen, hold the MODE button to the left.
3.55
Controls and Components
Trip A & B
To access and reset the Trip A and B odometers:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button three times to the right to highlight the Data menu option.
3. Press the MODE button once to enter the highlighted Data menu.
4. From the Data menu, tap the MODE button to the right to highlight the preferred Trip (A or B) menu bars.
5. From either Trip (A or B) option, Press the MODE button once to enter the highlighted Trip option.
3.56
6. The selected Trip odometer will be displayed. 7. Tap the MODE button to the right to highlight the Reset menu
bar. 8. Press the MODE button to reset the selected Trip odometer.
Note: To go back to the available trip menu, slide the MODE button to the left and hold for approximately 0.5 seconds and release.
Note: To exit to the Riding Screen, hold the MODE button to the left.
Errors
Controls and Components
4. From the Data menu, tap the MODE button to the right three times to highlight the Errors option.
5. From the Errors option, Press the MODE button once to enter the highlighted Errors option.
6. In the Errors screen, there is space to store up to five error codes. The most recent error will display at the top of the list. From the Errors menu, Tap the MODE button to the left or right to highlight the error you want to view.
Note: When the Error Code Icon on the dash is illuminated, an error is present. All errors must be cleared for the Error Code Icon on the dash to extinguish. To clear an error code, see "To Clear an Error Code", on page 3.58.
To access the Errors menu:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button three times to the right to highlight the Data menu option.
3. Press the MODE button once to enter the highlighted Data menu.
7. Press the MODE button to display the highlighted error. Note: To exit to the Riding Screen, hold the MODE button to the left.
3.57
Controls and Components
To Clear an Error Code
Firmware Version
1. With the error displayed and the Clear selection bar highlighted, press the MODE button once to clear the error. Note: When all error codes have been cleared, the Error Code Icon (see "Dash Overview", on page 3.19) on the dash will extinguish. Note: If all error codes have been cleared and the Error Code Icon on the dash continues to be illuminated, an error is recurring. For troubleshooting error codes, see "Dash Error Codes", on page 7.3. Note: To exit to the Riding Screen, hold the MODE button to the left.
3.58
To access the Firmware Version:
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button three times to the right to highlight the Data menu option.
3. Press the MODE button once to enter the highlighted Data menu.
4. From the Data menu, tap the MODE button to the right four times to display and highlight the firmware version.
Note: To exit to the Riding Screen, hold the MODE button to the left.
Locking Your Helmet
Your Zero SR/S motorcycle is equipped with two helmet hooks to secure helmets while parked.
WARNING: Do not ride your motorcycle with a helmet secured to the helmet hook. A helmet hanging from the hook could interfere the rear wheel or suspension, resulting in a loss of control of the motorcycle.
To secure your helmet:
Controls and Components
1. Unlock and release passenger seat using the key.
2. Hook helmet buckle on supplied hook (left or right) and drape helmet over the side of the motorcycle.
3. Reinstall passenger seat.
Note: During installation of the passenger seat, confirm the rear of the seat is properly inserted into its receiver prior to latching the pin at the front.
3.59
Controls and Components Tank Storage Compartment
Your Zero Motorcycle is equipped with a lockable tank storage compartment. The storage compartment lid can be locked/unlocked using the key in the lock located on the left side of the storage compartment. Note: The size of the storage compartment is determined by the equipment installed on your motorcycle.
3.60
P r e - r i d e I n s p e c t i o n SGteanretirnagl OanpderOaptieornating
Before operating your Zero Motorcycle, check the following to make sure your motorcycle is ready to ride:
· Power Pack. Make sure the charge indicator on the dash is indicating a charged power pack. Check the range indicator on the dash to ensure there is sufficient charge in the power pack for the planned journey.
Note: If the motorcycle has been stored for more than 30 days, turn the key switch to the ON position and back to the OFF position to exit long term storage mode. Then allow it to charge for 24 hours to ensure optimal power pack balance is restored.
· Drive Belt. Check belt tension and condition. Adjust if necessary. See "Drive Belt", on page 6.24.
· Brakes. Squeeze the brake lever and press the brake pedal separately while pushing the motorcycle to see if it rolls. You should be able to lock-up the wheels completely by applying the brakes.
· Throttle. With the key switch in the OFF position, apply the throttle and release it to verify that the throttle is smooth and returns correctly.
· Tires. Check both tires for condition and tread depth. Check the COLD tire pressures. Check for damage and alignment. Maintain correct tire pressure as specified in "Wheels And Tires", on page 6.23.
General Operation
WARNING! Under-inflation is a common cause of tire failure and may result in severe tire cracking, tread separation, "blowout," or unexpected loss of motorcycle control causing serious injury or death. Inspect tires regularly to ensure proper inflation levels.
· Electrical System. Check for correct function of the headlight, turn signals, and the brake/tail lights.
After riding
Check the remaining charge level of the power pack and charge if necessary.
CAUTION: Never store your motorcycle at a low state of charge (below 30% SoC). Leaving the power pack at a low state of charge for a prolonged period could damage it and void your w a r r a n t y.
4.1
General Operation
Carrying Passengers and Cargo
WARNING: Overloading or improper loading can cause a crash in which you could be seriously hurt or killed. Observe load limits and loading guidelines in this manual.
Your Zero SR/S has been designed to carry you and only one passenger. When you carry a passenger or cargo, you may feel some difference during acceleration and braking, but as long as you keep your motorcycle well-maintained, with good tires and brakes, you can safely carry loads within the given limits and guidelines.
How much weight you put on your motorcycle, and how you load it, are important for your safety. Any time you ride with a passenger or cargo, you should be aware of the following information.
Loading Guidelines
The carrying capacity (maximum weight capacity) for your motorcycle is specified in "Specifications", on page 8.2. This is the maximum safe combined carrying weight of the rider, passenger, all cargo, and any accessories installed.
Your Zero SR/S is primarily intended for transporting you and a passenger. Light weight or small items (for example, a jacket) may be secured to the seat, but If you wish to carry more cargo, we recommend using saddle bags or a top case. Check with your Zero Motorcycles Dealer for the complete range of approved accessories.
Improperly loading your motorcycle can affect its stability and handling. Even if your motorcycle is properly loaded, you should ride at reduced speeds while carrying cargo.
Follow these guidelines whenever you carry cargo:
· Check that both tires are properly inflated. · If you change your normal load, you may need to adjust the
suspension. · To prevent loose items from creating a hazard, make sure
that all cargo is tied down securely. · Place cargo weight as low and close to the center of your
motorcycle as possible. · Distribute cargo weight evenly on both sides.
4.2
Smartphone Application
You can download a smartphone application that lets you perform many tasks related to your motorcycle, including:
· Change dash appearance and settings. · Adjust the CUSTOM riding mode. · Collect and email logs to Zero support staff. · Examine the precise State of Charge (SoC) of your power
pack. · Examine real time power usage.
The Smartphone application is available for free at both the Apple iTunes store and Google Play store.
iTunes® is a registered trademark of Apple. Google Play® store is a registered trademark of Google.
General Operation
4.3
General Operation
Bluetooth® Pairing
The following steps must be taken to properly pair a Bluetooth®-equipped smartphone with your motorcycle.
6. Press the MODE button to toggle between the Bluetooth® Pairing Enabled Yes and No options.
1. On your smartphone, install the Zero Motorcycles application and confirm that your Bluetooth® connectivity is enabled.
2. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
3. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
4. From the Preferences menu, tap the MODE button five times to the right to highlight the Bluetooth® menu option.
5. From the Bluetooth® menu option, press the MODE button once to enter the highlighted Bluetooth® Interface menu.
4.4
7. The dash will display the motorcycle's ID of Zero_XXXXX (XXXXX refers to the last 5 digits of the motorcycle's VIN).
8. On your smartphone, the application will prompt you with a Bluetooth® pairing request with an ID of Zero_XXXXX (XXXXX refers to the last 5 digits of the motorcycle's VIN).
Note: Only one cell phone can be paired to your motorcycle at a time.
9. Accept the pairing request on your smartphone's screen to start the binding process.
10. The dash will display a 6-digit Verification Code.
General Operation
Bluetooth®unpairing instructions, see "Bluetooth® Unpairing", on page 4.6. Note: When the Bluetooth® indicator on the dash display is solid, your motorcycle and smartphone are paired over Bluetooth®.
11. On your smartphone, enter the 6-digit Verification Code, which will in-turn end the binding procedure and establish a Bluetooth® connection.
12. Accept the pairing request on your smartphone's screen and the application data will populate with the data from your motorcycle within 10 seconds. Note: To exit to the Riding Screen, hold the MODE button to the left.
Note: Only 1 smartphone can be paired to your motorcycle at a time. To pair a different smartphone's Bluetooth® to your motorcycle, you must unpair the existing paired smartphone's Bluetooth® first. For Bluetooth®unpairing instructions, see "Bluetooth® Unpairing", on page 4.6. Note: If you encounter problems pairing your smartphone to your motorcycle, unpair the smartphone's Bluetooth® connection with your motorcycle and try again. For
4.5
General Operation
Bluetooth® Unpairing
The following steps must be taken to properly unpair a Bluetooth®-equipped smartphone from your motorcycle.
5. From the Bluetooth® Interface menu, tap the MODE button once to the right to highlight the Phone menu option.
6. From the Phone menu option, press the MODE button once to enter the highlighted Phone menu.
7. With the Forget this device option highlighted, press the MODE button to unpair your smartphone from your motorcycle.
Note: If you want to cancel the unpairing process, tap the MODE button to the right once, then press the MODE button to Cancel.
Note: To exit to the Riding Screen, hold the MODE button to the left.
From the trip menu option of the Ride Interface, the rider can chose to display Trip A or Trip B.
1. From the Riding Screen, with the Motor Stop switch in the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen.
2. From the Menu Screen, press the MODE button once to enter the highlighted Preferences menu.
3. From the Preferences menu, tap the MODE button five times to the right to highlight the Bluetooth® menu option.
4. From the Bluetooth® menu option, press the MODE button once to enter the highlighted Bluetooth® Interface menu.
4.6
Keys
From the factory, your Zero SR/S was supplied with two identical Black keys which have an integrated transponder programmed to communicate with the motorcycle's security system. These Black keys are the ONLY ones you should use in the key switch to start the motorcycle and in the locks for the storage compartment and seat. Your Zero SR/S was also supplied with a Yellow key. The Zero Motorcycles dealer requires this yellow key to program new keys to the motorcycle's security system. For reference, a four digit key number is provided on a plastic tag with the keys. If a key is lost, contact a Zero Motorcycles dealer who can supply replacement or additional key blanks. Key blanks can be cut by any automotive locksmith, but will need to be programmed by a Zero Motorcycles dealer.
General Operation
Note: Keep the spare Black key, Yellow key and key number tag in a safe place - NOT on the motorcycle. Note: Always take the Yellow key and any Black keys with you when obtaining replacement or additional keys. Note: Up to five Black keys can be programmed to one motorcycle.
The Yellow Key
The Yellow key is an essential part of the motorcycle's system, without which it will be impossible for your dealer to program replacement or additional keys to the system. ALWAYS adhere to the following:
· Store the key in a safe place, NOT on the motorcycle. · Ensure that you have this key with you when visiting your
Zero Motorcycles dealer to obtain replacement or additional keys. · DO NOT attempt to use this key to start your motorcycle - you may inadvertently invalidate the signals from the Black keys preventing the motorcycle from starting. · When you sell your motorcycle, the Yellow key MUST be passed on to the new owner. Note: Zero Motorcycles is unable to provide a replacement Yellow key. The loss of the Yellow key will require the replacement of the key switch and the motorcycle locks.
4.7
General Operation Key Switch/Steering Lock
Steering Lock
Using the steering lock when parked prevents unauthorized use and helps prevent theft.
This is a three-position switch that is located on the body, forward of the storage compartment. The switch positions are as follows:
A. Steering Lock B. OFF C. ON
The key should be removed from the motorcycle when parked to prevent theft. The key can be removed in either the OFF or steering lock position.
To engage the steering lock: 1. Turn the handlebar all the way to the left. 2. With the key in the OFF position, push the key down and turn
the key counter-clockwise. 3. Remove the key. To unlock the steering lock: 1. Install the key and turn clockwise. 2. Remove the key.
4.8
General Operation
OFF Position
This position is used to turn the motorcycle OFF, disabling the electrical system.
ON Position
This position is used for operating the motorcycle. In this position the following sequence occurs:
· Lights turn ON · Dash display turns ON · Contactor closes (audible click).
Kickstand
Use the kickstand to support the motorcycle while parked.
1. To lower the kickstand, use your foot to guide it down.
Motorcycle Tip-Over Sensor
Your motorcycle has a tip-over sensor that will disable the motorcycle's drive mode in the event it is activated. If your motorcycle's tip-over sensor is activated:
· The motorcycle drive mode will be disabled while tipped-over. · The motorcycle can't be driven or charged while in a
tipped-over state. · Upright the motorcycle and perform one full key cycle (turn
the key to the OFF position, wait for the display to go blank and then turn the key back to the ON position) to reset the sensor.
2. Lowering the kickstand will disable the drive system and illuminate the warning indicator on the dash. Note: The kickstand indicator will illuminate in the center of the dash when the motor stop switch is not activated.
3. Check that the kickstand is down all the way. Note: If you have to park on a soft surface, place something solid under the kickstand for support.
4.9
General Operation
Operating Your Motorcycle
This section describes how to safely operate your motorcycle.
Starting
1. Turn the key switch to the ON position. 2. Verify that the charge indicator shows enough charge for
your ride. 3. Press the motor stop switch to the ON position. 4. With the kickstand up, twist the throttle toward you
(counter-clockwise) to increase speed. When the throttle is twisted away from you (clockwise), the speed will decrease.
Braking
The hand operated brake lever is located on the right handlebar. The brake lever controls the front brake when the lever is squeezed. The foot operated brake pedal is located on the lower right side of the motorcycle, next to the foot peg. This pedal controls the rear brake.
When braking, the throttle should be in the closed position.
WARNING: If ABS is disabled or inoperable and you apply the front or rear brake hard enough, it is possible to lock the wheels. This could cause you to lose control of the motorcycle and could lead to serious injury or death. Progressive use of the brakes should bring the motorcycle to a complete stop without locking the wheels. Your Zero Motorcycle is a light-weight performance
vehicle and therefore practice is strongly recommended to perfect safe emergency stops.
Stopping Your Motorcycle
To stop your motorcycle:
1. With the throttle in the closed position press the motor stop switch to the OFF position. This switch can also be used in an emergency to shut the motor off.
2. Turn the key switch to the OFF position and remove the key. To prevent theft, the key should be removed anytime the motorcycle is left unattended.
4.10
Temperature Indicator
Zero Motorcycles has developed the most advanced passively air-cooled electric powertrain for your Zero Motorcycle, delivering an unsurpassed level of simplicity, power/energy density, low weight and ease of maintenance. However, this passively air-cooled powertrain cannot be operated indefinitely at high power/high rpm without reaching its thermal limitations. Hence, your Zero Motorcycle has a sophisticated thermal management strategy to ensure the long term performance and durability of its powertrain.
The red temperature indicator light illuminates when the motorcycle's powertrain enters its thermal strategy.
The temperature indicator illuminates solid, letting you know that the thermal strategy is being applied and that your motorcycle's power will be reduced accordingly. If you encounter the strategy while trying to maintain a high speed, the effect of the strategy will be that your motorcycle will be gradually slowed down to the point that the top speed of the bike is "sustainable," from a thermal standpoint. If you encounter the strategy due to a different sustained high power event, such as continued powering through a low traction surface, power will simply be reduced to ensure the continued safe operation of your powertrain
General Operation
Note: The temperature indicator does not indicate that there's anything malfunctioning with your Zero Motorcycle; it is simply letting you know that the thermal strategy is working. If you do not moderate your speed/power, the motorcycle's system will reduce your speed/power until your Zero Motorcycle can maintain its maximum allowable thermal state; but no harm whatsoever will result from this, since this is exactly how the strategy is meant to function.
4.11
General Operation
Temperature Gauges
The battery (power pack) and motor temperature gauges are equipped with indicator bars that change colors depending upon their temperature at the time. Note: The battery and motor temperature gauges do not have a numerical value display function.
Color Blue White Red
Battery Temperature Range
14°F (-10°C) to 50°F (10°C) 50°F (10°C) to 131°F (55°C) 131°F (55°C) to 167°F (75°C)
Color White Red
Motor Temperature Range
68°F (20°C) to 244°F (118°C) 244°F (118°C) to 302°F (150°C)
4.12
Vehicle Range
The range of an electric vehicle is defined as the distance the vehicle travels on a single full charge of the power pack. Just like EPA mileage estimates for an automobile, "your mileage may vary." Your range results are a direct reflection of your riding habits. The more conservatively you ride, the better range you can expect from your Zero SR/S motorcycle.
Some of the factors which affect range include: speed, acceleration, number of starts and stops, ambient air temperature, and changes in elevation. The combination of these factors, as you travel from one point to another, defines your trip profile. In addition, tire pressure and payload are important considerations.
We suggest that you ride conservatively when you first get your Zero SR/S motorcycle, to get to know your motorcycle and your commute. Once you become familiar with the range versus performance of your motorcycle, then you can adjust your riding characteristics if you desire. This applies mainly to riders with trip profiles which are at the edge of the performance envelope.
The reported motorcycle range values in this Owner's Manual are measured using different standards, according to the country the Zero motorcycle is being sold.
For Zero motorcycles sold within European countries, range is calculated using European Union regulation EU 134/2014 Annex VII.
General Operation
For Zero motorcycles sold in all other countries (Rest of the World), range is calculated using the following types of industry standard test procedures:
1. "City": This range test is specified to determine riding during "stop-and-go" operation typically found in urban areas. Actual range will vary based on riding conditions and habits.
2. "Highway": This test procedure uses two separate constant speeds of 55 mph (89 km/h) and 70 mph (113 km/h) to simulate highway riding.
Both of these test procedures are run on a single charge, in order to report the associated measured range values.
Range values labeled "Combined" are based on a calculation that assumes a duty cycle comprised of 50% City / 50% Highway.
See "Specifications", on page 8.2 for these ranges.
4.13
General Operation
Maximizing Your Range
Range varies in electric motorcycles similarly to how it varies in gas motorcycles. However, the big difference between electric and gas is that energy consumption is averaged over a shorter distance on an electric motorcycle. Electric motorcycles are designed for convenient daily recharges versus less frequent and less convenient trips to the gas station. As a result, the same electric motorcycle often yields different ranges from one full recharge to the next.
How to Predict the Range
To generally predict how an electric motorcycle's range will be affected, you can use the four factors:
· route · rider · weather · bike By considering each of these factors, you can use specifications such as `city range' as standards to estimate what the motorcycle's real world range will be under your particular usage case.
4.14
General Operation
4.15
General Operation
4.16
Anti-lock Braking & Traction Control Systems
A B S ( A n t i - l o c k B r a k i n g S y s t e m ) Anti-lock Braking & TractionControlSystems
WARNING: ABS prevents the wheels from locking, therefore maximizing the effectiveness of the braking system in emergencies and when riding on slippery surfaces. The potentially shorter braking distances ABS allows under certain conditions are not a substitute for good riding practices.
WARNING: Always ride within the legal speed limit.
WARNING: Carefully ride your motorcycle around corners. If applying the motorcycle's brakes while cornering, the ABS cannot counteract the weight transfer and force. Doing so, can create unsafe riding conditions. Some riding conditions and environments may reduce the effectiveness of the ABS and require stopping distances equivalent to those of a motorcycle without ABS.
When the motorcycle is stationary and the key is turned to the ON position, it is normal for the ABS warning indicator on the dash to illuminate. The indicator will remain on until the system detects the motorcycle's speed exceeds 3 mph (5 km/h), after which will stay off until the key is turned to the OFF position and back to the ON position.
Note: The ABS light can illuminate if there is a large difference in wheel speed between the front and rear (wheelies, burnouts, or loose gravel). If this happens, the ABS system will be inactive and can allow the wheels to lock under heavy braking. To reactivate the ABS, bring the motorcycle to a complete stop,
then turn the key to the OFF position, wait for approximately 5 seconds, then turn it back to the ON position. The ABS light should extinguish once both wheels reach 3 mph (5 km/h) and be fully functional.
4.17
Anti-lock Braking & Traction Control Systems
Enable or Disable the ABS
WARNING: When the ABS is disabled, the motorcycle will operate as a non-ABS equipped motorcycle, potentially with increased stopping distance and unpredictable brake control.
To access the ABS (Enable/disable) functionality menu:
1. From the Riding Screen, with the Motor Stop switch to the OFF position and/or the Kickstand in the down position, press the MODE button and release after approximately 1 second to enter the main Menu Screen. The Preferences option will be highlighted.
2. From the Preferences option, tap the MODE button twice to the right to highlight the Performance menu option.
3. Press the MODE button once to enter the highlighted Performance menu.
4. From the Performance menu, tap the MODE button three times to the right to highlight the Advanced Settings - ABS menu.
5. Press the MODE button once to toggle between On and Off options.
Note: To exit to the Riding Screen, hold the MODE button to the left.
Note: When the ABS is manually disabled, the ABS indicator ("Warning Indicator Lights", on page 3.22) located on the dash will illuminate.
Note: When the ABS is manually disabled, it will only remain disabled while the key switch is in the ON position. Once the key switch is turned to the OFF position and back to the ON position, the ABS functionality will automatically return to its Enabled state.
Note: When the ABS is disabled, the DTC (Drag Torque Control) will also be disabled, but the MTC (Motorcycle Traction Control) will not be affected.
4.18
Anti-lock Braking & Traction Control Systems
ABS Warning Indicator
When the motorcycle is stationary and the key is turned to the ON position, it is normal for the ABS warning indicator on the dash to illuminate. The indicator will remain on until the system detects the motorcycle's speed exceeds 3 mph (5 km/h), after which it will stay off until the key is cycled off and back to the ON position.
Note: Both the front and rear wheel speed sensors must detect speeds exceeding 3 mph (5 km/h) simultaneously in order for the ABS system and its indicator to operate properly.
If the ABS warning indicator is illuminated outside of its normal operating parameters:
· The ABS has been disabled by the rider. · The ABS has a malfunction and requires attention and/or
service.
WARNING: If the ABS indicator light remains illuminated after your motorcycle exceeds 3 mph (5 km/h), ABS is not active and there is a fault with the ABS system. If an ABS system fault exists, take your motorcycle to an authorized dealer at your earliest convenience to have the ABS system repaired. If there are no dealers in you area, call Zero Motorcycles Customer Service. See "Customer Assistance", on page 9.9.
WARNING: The ABS computer compares the relative speed of the front and rear wheels. Using tires other than those specified by Zero Motorcycles can adversely affect the ABS functionality and stopping distance of your motorcycle.
WARNING: If the ABS warning indicator is illuminated when traveling at speeds exceeding 3 mph (5 km/h), the ABS is not functioning. When the ABS system is not functioning, your motorcycle will operate as a non-ABS equipped motorcycle with increased stopping distance and unpredictable brake control.
WARNING: If the front and rear wheel speeds vary in speed significantly, such as during a burnout, wheelie, or off road riding, the ABS indicator will illuminate and disable the ABS.
Note: To reactivate the ABS, bring the motorcycle to a complete stop, then turn the key to the OFF position, wait for approximately 5 seconds, then turn it back to the ON position. The ABS light should extinguish once both wheels reach 3 mph (5 km/h) and be fully functional.
4.19
Anti-lock Braking & Traction Control Systems
Motorcycle Traction Control (MTC)
WARNING: Traction control reduces the rear wheel from spinning in some riding conditions, therefore maximizing the performance and safety when riding on some traction-challenged surfaces. The potentially reduced power due to the intervening of the traction control system under traction-challenged conditions and surfaces is not a substitute for good riding practices.
WARNING: Always ride within the legal speed limit.
The motorcycle traction control (MTC) reduces motor torque in the event of rear wheel traction loss. The selected traction control will dictate the amount of rear wheel slip desired by the rider.
The MTC warning indicator on the dash will illuminate when the MTC system Off mode has been selected or a traction control triggering event has been experienced. If the MTC Off mode has been selected, the indicator will remain illuminated until the Street, Sport, or Rain traction mode has been selected, or until the key is turned to the OFF position and back to the ON position.
Note: If you create a Custom riding mode with the MTC Off mode is chosen, the Traction Control mode will remain Off when the key switch is turned to the OFF position and back to the ON position.
Note: The MTC warning indicator can illuminate if a traction control triggering event (the rear tire has slipped or the system has detected an error) has been experienced. To reactivate the MTC, see "Enabling the Traction Control", on page 4.22
WARNING: If the MTC warning indicator does not extinguish when the Street, Sport, or Rain traction control mode has been selected and the motorcycle is stationary, contact your dealer and arrange to have the motorcycle serviced.
4.20
Traction Control Modes
Anti-lock Braking & Traction Control Systems
· The RAIN selection is for reduced performance riding, while promoting maximum traction (least amount of rear wheel slip) on traction-challenged surfaces.
· The OFF mode selection disables the traction control functionality. This mode allows the motorcycle to operate as a non-MTC equipped motorcycle, with no control of the amount of rear wheel slip.
WARNING: The traction control warning indicator light will illuminate when the traction control OFF mode is selected.
Your motorcycle has four traction modes STREET, SPORT, RAIN, and OFF. The current traction mode is displayed on the riding screen below the speedometer.
You can switch between modes while riding. If the throttle is on, the change will not be executed until the throttle is returned to the closed position. If the throttle is closed when switching modes, the change will take effect immediately.
Traction Control modes:
· The STREET selection is for performance riding with balanced power and traction control, while allowing the minimal allowable amount of rear wheel slip.
· The SPORT selection is for performance riding with direct response to power output, while allowing maximum allowable rear wheel slip.
4.21
Anti-lock Braking & Traction Control Systems
Disabling the Traction Control
WARNING: When the Traction Control is disabled, the motorcycle will operate as a non-Traction Control equipped motorcycle, with no control of the amount of rear wheel slip.
To disable the Traction Control:
1. Ensure that the motorcycle is Armed (the key switch is keyed ON, the kickstand is in the up (retracted) position, and the Motor Stop Switch is in the ON position).
2. Slide the MODE button to the right and hold for approximately 0.5 seconds to enter the Traction Control change mode.
3. Tap the MODE button left or right to scroll to the Traction Control Off mode option.
4. Press the MODE button to select the Traction Control Off mode option. This will exit the Traction Control mode and put the traction control in the Off mode at the same time.
Note: You can switch between traction control modes while riding. If the throttle is engaged, the change will not be executed until the throttle is returned to the closed position. If the throttle is closed when switching modes, the change will take effect immediately.
Enabling the Traction Control
To enable the Traction Control:
1. Ensure that the motorcycle is Armed (the key switch is keyed ON, the kickstand is in the up (retracted) position, and the Motor Stop Switch is in the Run position).
2. Slide the MODE button to the right and hold for approximately 0.5 seconds to enter the Traction Control change mode.
3. Tap the MODE button left or right to scroll to the Traction Control to an active mode (Street, Sport, or Rain).
4. Press the MODE button to select an active Traction Control mode option. This will exit the Traction Control mode and put the traction control in the selected active mode at the same time.
Note: You can switch between traction control modes while riding. If the throttle is engaged, the change will not be executed until the throttle is returned to the closed position. If the throttle is closed when switching modes, the change will take effect immediately.
4.22
Anti-lock Braking & Traction Control Systems
Drag Torque Control (DTC)
WARNING: Drag Torque Control reduces the amount of rear wheel slippage in some riding conditions, therefore maximizing safety when riding on some traction-challenged surfaces. The potentially reduced power regeneration due to the intervening of the traction control system under traction-challenged conditions and surfaces is not a substitute for good riding practices.
WARNING: When the ABS is disabled, DTC will also be disabled. The motorcycle will operate as a non-ABS and non-DTC equipped motorcycle, potentially with increased stopping distance, tire slippage during deceleration, and unpredictable brake control. To enable the ABS, see "Enable or Disable the ABS", on page 4.18.
WARNING: DTC cannot protect the rider from all possible road and riding hazards and is not a substitute for good riding practices. Be aware of the DTC functionality and its limitations. It is the rider's responsibility to obey traffic laws and ride at appropriate speeds for weather, road surface, and traffic conditions.
WARNING: Always ride within the legal speed limit.
When decelerating, the drag torque control (DTC) manages the drag on the rear wheel by increasing or decreasing the levels of power regenerated. If the wheel speed sensors report rear wheel slippage upon deceleration, the DTC functionality will automatically reduce the amount of drag torque to assist in maintaining rear wheel traction.
The DTC is disabled when the ABS indicator is illuminated. When the motorcycle is stationary and the key is turned to the ON position, it is normal for the ABS warning indicator on the dash to illuminate. The indicator will remain on until the system detects the motorcycle's speed exceeds 3 mph (5 km/h), after which will stay off until the key is turned to the OFF position and back to the ON position. Note: If you create a Custom riding mode with the ABS Off mode chosen, the drag torque control will remain disabled when the key switch is turned to the OFF position and back to the ON position.
4.23
Notes
4.24
P o w e r P a c k CPohwaregrinPgacakndanPdoCwhearrPgaincgk Information
The high voltage battery cells are located within the power pack and requires no special break in period.
The Zero Z-Force® Power PackTM leverages proven battery cell chemistry, configuration, and enhanced reliability. Not only does the Z-Force® technology enable you to go longer distances (range varies depending on riding type and conditions), it is also designed to last the life of the motorcycle.
The charging time is dependent on infrastructure capabilities and on the power capability of the EVSE (Electric Vehicle Supply Equipment) supplying power to the on-board charger.
The normal recharging time of the power pack to a 100% state of charge is usually less than 5 hours for the ZF14.4 in mild ambient temperatures. Outside of the normal temperature range, charging and run-time times will vary. The power pack should not be used outside of the range of -4°F to 140°F (-20°C to 60°C); the Battery Management System (BMS) turns off the power controller outside of this range.
Note: The power pack will not charge at temperatures below 32°F (0°C) or above 122°F (50°C).
Zero Motorcycles power packs have been designed to operate under normal temperatures and environmental conditions. However, the lithium-ion batteries used in the power packs, age is based on usage cycles as well as calendar time. Aging can be accelerated by prolonged storage of the power pack at a high
Power Pack and Charging
state of charge, especially at high temperatures. In order to maximize the life of your power pack and support the worry free operation of your motorcycle, Zero Motorcycles has established a set of guidelines for proper charging and operation. CAUTION: Failure to follow the charging guidelines could damage the power pack and void your power pack warranty. Once recharged, disconnect from the AC power source. Leaving your motorcycle unplugged between charges will maximize the long term health of the power pack. While unplugged with the key in the OFF position, the motorcycle's electronics will consume a very small amount of power and a fully charged power pack will drain at an extremely slow rate. For guidelines on how to care for the power pack when the motorcycle is not being used for an extended period of time (30 days or more) or if the motorcycle is being stored long term, see Parking and Long Term Storage.
5.1
Power Pack and Charging
Battery Management System (BMS)
Every power pack contains a Battery Management System (BMS) which monitors the condition of the cells, and optimizes the charging process to provide the highest performance, longest range, and longest life for the power pack.
The BMS safeguards the power pack by means of safety interlocks. These interlocks turn off or control certain operations that could damage the power pack.
The BMS also monitors the power pack for a host of predefined conditions, and then takes actions according to those conditions.
The BMS is sealed inside the power pack. As a rider, you don't need to think much about the BMS - it just silently performs its job as you charge, ride, and store your motorcycle.
How to Identify your Charger
The factory installed charger(s) on the Zero SR/S are located above the power pack and are visible from the sides of the motorcycle.
Standard and Premium models of the Zero SR/S have a 3 kWh charger located above the front of the power pack (A). Premium models have a second 3 kWh charger (B) located behind the first charger which increases it charging capacity to 6 kWh.
5.2
Mobile Charging Adapter (North America only)
Supplied with some motorcycles and available as an accessory (Zero PN: 40-08118), the mobile charging adapter can be used to charge the motorcycle from a domestic wall outlet.
C A B
ZOM1060
A. Mobile charging adapter B. Wall plug C. J1772 charging connector Note: When not in use, the mobile charging adapter can be stored in the tank storage compartment.
Power Pack and Charging
Precautions for using the Mobile Charging Adapter
WARNING! The mobile charging adapter should only be used with an electrical outlet that supports heavy duty service and a 12-amp continuous load. If you are unsure whether an outlet has this capability, have a qualified electrician inspect and verify it.
WARNING! Only use an outdoor electrical outlet if it is weatherproof when in use.
WARNING! Do not submerge or allow the mobile charging adapter to become submerged in water or any liquid.
WARNING! Do not use extension cords, power strips, splitters, grounding adapters, surge protectors or any similar device with the mobile charging adapter.
WARNING! Do not use on an electrical outlet that is supporting other electrical devices.
WARNING! Do not use the mobile charging adapter if the cord becomes frayed, has exposed insulation or wires or shows any significant damage.
WARNING! Do not use the mobile charging adapter if the plastic enclosure or the charging connector is broken, cracked or shows any significant damage.
WARNING! The mobile charging adapter must be properly grounded. If the mobile charging adapter should malfunction, grounding reduces the risk of electrical shock. If you are unsure whether an outlet has this capability, have a qualified electrician inspect and verify it.
5.3
Power Pack and Charging
WARNING! Do not use portable or backup generating equipment to power the mobile charging adapter and charge the motorcycle. This may damage the mobile charging adapter and the motorcycle's charging system. Only charge the motorcycle from utility supplier power.
How to Use
Make sure the charging connector is disconnected from the motorcycle! Plug the mobile charging adapter's wall plug into a suitable electrical outlet. After the plug is inserted, the adapter will perform a quick self-test. When the power status indicator illuminates a solid green, the mobile charging adapter is ready to charge.
Note: If the power status indicator does not illuminate green or any other indicator illuminates, refer to "Mobile Charging Adapter Status Indicators", on page 5.4.
Once the mobile charging adapter is ready to charge, insert the J1772 charging connector into the motorcycle's charging socket. The motorcycle's display should illuminate, and charging should begin. Refer to "Charging the Power Pack", on page 5.7.
Mobile Charging Adapter Status Indicators
A. Power (Green) B. Fault (Red) C. Check Outlet (Amber) The mobile charging adapter has three indicators to communicate its status per the following table. To determine whether an indicator is blinking versus flashing, look for a three (3) second off "pause" time. Flashing will not have this "pause". · Blinking
0.5 seconds On - 0.5 seconds Off - 3 seconds pause. · Flashing
0.5 seconds On - 0.5 seconds Off - No pause.
5.4
Power Pack and Charging
Status indicator fault diagnostic table
Power OFF ON ON
Indicators Fault OFF
OFF
OFF
Check Outlet Condition
OFF
Not plugged into wall or no
power from wall socket
OFF
Not plugged into motorcycle or
motorcycle not ready to charge.
OFF
Charging enabled.
ON
ON
ON
Not charging.
(flashing)
(steady)
ON
OFF/ON
ON
Charging at reduced power or
(steady)
(flashing) not charging.
ON
ON
ON
Not charging.
(2 blink or
(2 blink)
steady)
ON
ON
OFF
Not charging.
(flashing or
steady)
ON
ON
OFF
Not charging.
(flashing or 7
blink)
Troubleshooting
Confirm that J1772 charging connector is fully inserted into the motorcycle socket. Mobile charging adapter and motorcycle functioning normally. Wall plug overheated. Unplug mobile charging adapter. Try another wall outlet. Have wall socket inspected by a qualified electrician. Wall plug over temperature detected. Unplug mobile charging adapter. Try another wall outlet. Have wall socket inspected by a qualified electrician. No ground in wall socket. Try another wall outlet. Have wall socket inspected by a qualified electrician.
CCID fault. Unplug mobile charging adapter from wall. Turn off motorcycle for 5 minutes. Repeat charging attempt. If problem persists, please contact your dealer for support. Vehicle over current fault. Unplug mobile charging adapter from wall. Turn off motorcycle for 5 minutes. Repeat charging attempt. If problem persists, please contact your dealer for support.
5.5
Power Pack and Charging
ON
ON
OFF
(3 blink)
ON
ON
OFF
(4 blink)
ON
ON
OFF
(5 blink)
ON
ON
OFF
(6 blink)
Not charging. Not charging. Not charging. Not charging.
Mobile charging adapter fault relay contact bad. Please contact dealer for support.
Mobile charging adapter fault grid thermistor bad. Please contact dealer for support.
Mobile charging adapter fault CCID supervisory/self-test fault. Please contact dealer for support.
Mobile charging adapter fault internal fault. Please contact dealer for support.
5.6
Charging the Power Pack
WARNING: Always charge the Zero power pack in a location that is well-ventilated and away from combustible materials. If charging your Zero Motorcycle outdoors, avoid charging in the rain.
WARNING: Only charge the Zero power pack with the on-board Zero charger or approved Zero accessory chargers. Using unapproved chargers or accessories may lead to cell damage or power pack failure.
The maximum power pack internal charging temperature is 122°F (50°C). If the power pack's internal temperature is over that, it will not accept a charge until it has cooled below 122°F (50°C). If the power pack has recently been rapidly discharged from aggressive riding, it may internally be above 122°F (50°C), even if the ambient temperature is lower.
If you experience a power pack that will not take a charge, you should ensure the internal temperature is below 122°F (50°C). If the power pack has recently been operating near maximum output and/or in hot conditions it may not take a charge, the power pack should cool off and begin taking a charge in around 30 minutes or less.
The maximum charging temperature cutoff is a power pack longevity feature. Charging at higher temperatures can shorten the life of the power pack.
Power Pack and Charging
To charge using the standard on-board charging equipment
1. Plug the charging connector into the on-board charger socket. Note: North America region motorcycles use an IEC 62196 Type1 (AKA J1772) charging connector and EU region motorcycles use an IEC 62196 Type 2 (AKA Mennekes) charging connector. Note: Avoid connecting additional devices to a single 120V AC 15A/20A circuit that is being used to charge your motorcycle.
5.7
Power Pack and Charging
4. For charging times, refer to the Technical Specifications section for charging times specific to the model and equipment level of your Zero Motorcycle. See "Technical Specifications", on page 8.1.
2. The dash will switch to the charging screen, which displays the SoC (percentage), time left to charge, charging current amperage, riding range on current charge, and charging kilowatts.
3. The charging icon flashes as the power pack is being charged. Once charging is complete, the icon will illuminate solid for a short period of time before the motorcycle powers down and the whole dash display shuts off. Note: While charging with the key in the OFF position, the dash backlight will dim to level 1 after 5 minutes of charging. The dash backlight will extinguish after 10 minutes of charging, but the charging icon will continue to blink and operate normally.
5.8
Power Tank (if equipped)
Your Zero motorcycle may be equipped with an optional Power Tank. The Power Tank equipment is installed in the place of the standard tank storage compartment, which also includes a closeout panel with greatly reduced storage space. The Power Tank's power pack increases the battery capacity of the motorcycle, which increases the riding range and charge times.
Power Pack and Charging
Charging Levels (Times)
The time it takes to charge the Zero SR/S is determined by the type of charging cable connected to the motorcycle, the charging equipment installed on the motorcycle, and the power rating (voltage and amperage) of the power supply available. To determine the charging equipment installed on your motorcycle, see "How to Identify your Charger", on page 5.2.
Note: The charging times quoted in the Specifications section of this manual are the optimum times to charge the motorcycle assuming that there are no electrical infrastructure circuit limits and the power pack temperature is within the recommended charging temperatures.
Dependant upon where you operate your motorcycle in the world, the type of charging connector installed on the Zero SR/S and the terminology used to reference the charging equipment can vary. The following is a guide for reference only and is not exhaustive.
Note: If you are unsure of your charging equipment, either contact a Zero Motorcycles Dealer or a qualified electrician for assistance.
5.9
Power Pack and Charging
Europe
The charging connector is an IEC 62196 Type 2 (AKA Mennekes).
Mode 2
Requires a portable EVSE charging cable connected to a domestic wall outlet.
230 Volt AC, 10 Amp circuit (typically).
Mode 3
Connection is from a wall mounted charging station on a dedicated electrical circuit at home, or a public EV charging station.
230 Volt AC, 16 or 32 Amp circuit.
Charging station requirements:
Single phase for Standard SR/S (single 3 kW charger)
3-Phase for Premium SR/S (to utilize second 3 kW charger)*
*Premium SR/S 3 kW charger utilizes power supplied from pin specific to a 3-phase charging point.
Rest of the World
The charging connector is an IEC 62196 Type1 (AKA J1772).
Level 1 Level 2
Connection is from a domestic wall outlet.
110 - 120 Volt AC, 12 to 16 Amp circuit (typically).
Connection is from a wall mounted charging station on a dedicated electrical circuit at home, or a public EV charging station.
208 240 Volt AC, 12 to 80 Amp circuit (depending on capabilities of the charging station).
Charging Cable Requirements
Always use a UL or CE marked EVSE (Electric Vehicle Supply Equipment) charging cable.
Add-On Electrical Equipment
WARNING: Do not add electrical components to your motorcycle unless they have been approved by Zero Motorcycles. Some add-on electrical components can damage your motorcycle, prevent other components from working as they should, and/or dramatically reduce the range and/or life expectancy of the power pack.
5.10
O wner's Re s ponsibilit ie s MaintaeinnaincgeYourMotorcycle
Listed below, are the responsibilities afforded to the owner:
· This owner's manual (supplied on a USB flash drive) should be considered a permanent part of this motorcycle and should remain with it even if the motorcycle is subsequently sold.
· Perform routine care and maintenance of your electric motorcycle as detailed in this owner's manual.
· Use only Zero approved parts and Zero Motorcycles accessories.
· The operator is responsible for learning and obeying all country, federal, state, and local laws governing the operations of an electric motorcycle.
· Always wear a regionally approved helmet, goggles, appropriate boots, and all other appropriate safety equipment when operating an electric motorcycle.
Maintaining Your Motorcycle
6.1
Maintaining Your Motorcycle
Parts/Maintenance Items
The proper replacement parts and fluid to use for maintaining your motorcycle are listed in the table below.
PART
NUMBER
Headlight Bulb
LED (replace the entire unit)
Turn Signal Light Bulb (amber) RY10W (10 watt)
Brake/Tail Light Bulb
LED (replace the entire unit)
Front Running Light Bulb
LED (replace the entire unit)
Brake Fluid
DOT 4
Service History
Follow the maintenance schedules on page 6.2. After each scheduled service or routine is performed, record the information in the Maintenance Record chapter of this book.
Scheduled Maintenance
The required maintenance schedule that follows, specifies how often you should have your Zero Motorcycle serviced and what items need attention. It is essential to have your Zero Motorcycle serviced as scheduled to maintain safe, dependable performance.
The service intervals in this maintenance schedule are based on average riding conditions. Some items will need more frequent service if you ride in unusually wet or dusty areas. Consult your dealer for recommendations applicable to your individual needs and use. It is recommended that you have your Zero Motorcycle serviced every 12 months by a Zero Dealer regardless of the distance ridden.
Maintenance Schedule
The scheduled maintenance must be performed in accordance with this chart to keep the Zero Motorcycle in top running condition. The initial maintenance is vitally important and must not be neglected. Where time and mileage are listed, follow the interval that occurs first.
6.2
Maintaining Your Motorcycle
# ITEM
ROUTINE
EVERY RIDE
1 Brake Fluid Check brake fluid levels. Add brake (front and rear) fluid as necessary.
Replace brake fluid (every 12 months).
2 Front Brake Check operation, and for fluid
leakage. Replace brake pads if
necessary.
3 Rear Brake Check operation, and for fluid
leakage. Replace brake pads if
necessary.
4 Wheels
Check run-out, and for damage. Replace if necessary.
5 Tires
- Check tread depth, and for
damage. Replace if necessary. - Check air pressure. See
page 6.23. Correct if necessary.
6 Wheel Bearings
Check bearings for smooth operation. Replace if necessary.
INITIAL 600 mi (1K km)
or 1 month
INITIAL
ODOMETER MILEAGE READING
4K mi (7K km)
or 6 months
8K mi 12K mi 16K mi 20K mi
(13K km) (19K km) (25K km) (31K km)
or
or
or
or
12 months 18 months 24 months 30 months
6.3
Maintaining Your Motorcycle
# ITEM
ROUTINE
EVERY RIDE
7 Drive Belt
- Check belt tension.
- Inspect belt for signs of damage or
cracking.
Replace belt:
- Every 24K mi (37K km).
8 Swingarm Pivot Check bearings for smooth
Bearings
operation. Replace if necessary.
9 Steering Bearings
- Check for looseness. - Repack with all-purpose grease.
10 Chassis Fasteners
- Check all chassis fasteners and fittings. - Tighten and adjust as needed.
11 Front Brake Lever Pivot Shaft
- Apply silicone grease lightly. - Check operation. - Service/rebuild if necessary.
12 Front Fork
- Check operation and for oil
leakage.
- Service/rebuild if necessary.
13 Rear Shock Assembly
- Check operation and for oil leakage. Replace if necessary.
INITIAL 600 mi (1K km)
or 1 month
INITIAL
ODOMETER MILEAGE READING
4K mi (7K km)
or 6 months
8K mi 12K mi 16K mi 20K mi
(13K km) (19K km) (25K km) (31K km)
or
or
or
or
12 months 18 months 24 months 30 months
Repack
6.4
Maintaining Your Motorcycle
# ITEM
ROUTINE
14 Throttle Grip - Check operation and free play.
15 Kickstand Pivots
16 Kickstand Switch
17 Drive Motor
- Check operation. - Apply silicone grease lightly.
Check operation and replace if necessary.
Commissioning and timing.
EVERY RIDE
INITIAL
600 mi (1K km)
or 1 month
INITIAL
ODOMETER MILEAGE READING
4K mi (7K km)
or 6 months
8K mi 12K mi 16K mi 20K mi
(13K km) (19K km) (25K km) (31K km)
or
or
or
or
12 months 18 months 24 months 30 months
Note: From 24,000 mi (37,000 km) or 36 months, repeat the maintenance intervals starting from 8,000 mi (13,000 km) or 12 months.
6.5
Maintaining Your Motorcycle
Component Fasteners
Periodically check and tighten the following fasteners on your motorcycle.
Location A B C D E F G H I J K L M N O P Q R S
Item Upper/Lower triple clamps pinch bolts Rear sprocket to wheel bolts ROF arm bolts Rear brake caliper brake pad bolt Rear shock mount bolts Handlebar clamp mount bolts Headlight mount bolts Front axle Front axle pinch bolts Rear brake pedal pivot bolt Rear brake master cylinder mount bolts Swingarm bolts Rear axle adjustment bolts Rear axle nut Motor mount side plate bolts Controller carrier to Power Pack bolts Controller to controller carrier bolts Front brake caliper mount bolts Front brake caliper brake pad bolts
Torque 16 lb·ft (22 Nm) 26 lb·ft (35 Nm)) 25 lb·ft (34 Nm) 6.6 lb·ft (9 Nm) 52 lb·ft (71 Nm) 19 lb·ft (26 Nm) 3.7 lb·ft (5 Nm) 40 lb·ft (54 Nm) 16 lb·ft (22 Nm) 34 lb·ft (46 Nm) 7 lb·ft (9.5 Nm) 24.5 lb·ft (33 Nm) 4 lb·ft (5.4 Nm) 75 lb·ft (102 Nm) 30 lb·ft (41 Nm) 3 lb·ft (4 Nm) 8 lb·ft (11 Nm) 30 lb·ft (41 Nm) 6.6 lb·ft (9 Nm)
6.6
Notes Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® anti-seize lubricant (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) Use LOCTITE® 242® (or equivalent) -
Left Side of Motorcycle
Maintaining Your Motorcycle
Refer to Torque table on page 6.6. 6.7
Maintaining Your Motorcycle
Right Side of Motorcycle
Refer to Torque table on page 6.6. 6.8
Power Pack PowerPack
CAUTION: Never store your motorcycle at a state of charge less than 30%. Leaving the power pack discharged below 30% for a long period of time could damage the power pack and void the warranty.
Charge your motorcycle's power pack according to guidelines under "When To Charge Your Z-Force® Power PackTM", on page 1.3. Once charged, disconnect from the AC power source. Leaving your motorcycle unplugged between charges will maximize the long term health of the power pack.
If stored long term, check the state of charge at least monthly and charge it back up to 60% if it has dropped below 30%.
1. The power pack is a lithium ion power system. While it does require charging, it does not require maintenance.
2. The power pack should be kept away from extremes of temperature. To maximize the life of the power pack, avoid leaving it parked in direct sunlight or parked/stored in an area with an ambient temperature below -4°F (-20°C) or above 95°F (35°C) for an extended period.
3. Only an authorized service agent is qualified to have access to the power pack's interior.
Power Pack
4. Dispose of the power pack according to your state and local laws. It is encouraged that the power pack be recycled rather than disposed of in landfills. Please contact Zero at support@zeromotorcycles.com or locate a recycling center in your area.
6.9
General Maintenance
B r a k e s General Maintenance
WARNING: Brake fluid is highly toxic - keep containers sealed and out of the reach of children. If accidental consumption of fluid is suspected, seek medical attention immediately.
WARNING: If the fluid comes into contact with the skin or eyes, rinse immediately with plenty of water.
WARNING: Do not ride the motorcycle if the brake fluid is below the LOWER level mark on either reservoir. Brake fluid MUST be added to the reservoir before riding.
WARNING: If the brake lever or pedal travel is unusually long, the feel is spongy or if there is any significant loss of brake fluid contact your Zero Motorcycles Dealer. Riding under such conditions could result in extended stopping distances or complete brake failure.
CAUTION: Only use new fluid from an airtight container. Fluid from open containers or fluid previously bled from the system will have absorbed moisture, which will adversely affect performance, and must not be used.
CAUTION: Brake fluid will damage plastic or painted surfaces. Soak up any spillage with an absorbent cloth immediately and wash the area with a mixture of car soap and water.
Your Zero SR/S is equipped with separate front and rear hydraulic braking systems each with their own fluid reservoir.
The fluid level in the reservoirs may drop slightly during normal use, as a result of brake pad wear, but should not be allowed to drop below the LOWER mark.
Bleeding the Brake System
Your motorcycle is equipped with ABS. It is only possible to bleed the brake system manually if fluid still remains in the HCU (Hydraulic Control Unit).
Bleeding a dry HCU will require an evacuation and fluid fill machine.
Brake Fluid Replacement
Brake fluid must be replaced every 12 months regardless of the distance the motorcycle has been ridden. It is recommended that this procedure is carried out by a Zero Motorcycles Dealer.
6.10
Front Brake Fluid Reservoir
General Maintenance
Rear Brake Fluid Reservoir
Inspect the level of the front brake fluid, visible through the reservoir. If the fluid level is below the LOWER level mark, add brake fluid until it reaches the UPPER level mark.
Note: The motorcycle should be in an upright position prior to checking fluid level.
1. Clean any dirt or debris from around the reservoir cap before opening the reservoir. Place a shop towel below the reservoir to absorb any spilled fluid.
2. Unscrew and remove the reservoir cap. 3. Add new DOT 4 brake fluid.
Note: Do not overfill. Only fill to the UPPER level mark. Overfilling will cause fluid leakage while riding.
4. Inspect the cap seal ensuring that it is free of any wear or damage then reinstall the cap.
The reservoir is located inboard on the frame above the motor and is best viewed from the right hand side of the motorcycle. Note: The motorcycle should be in an upright position prior to checking fluid level.
6.11
General Maintenance
Brake Pad Inspection
The brake pads must be inspected when specified in the maintenance schedule, see page 6.2.
Inspect the level of the rear brake fluid through the reservoir housing. If the fluid level is below the LOWER level mark, add brake fluid until it reaches the UPPER level mark.
1. Clean any dirt or debris from the cap and reservoir opening before opening the reservoir. Place a shop towel below the reservoir to absorb any spilled fluid.
2. Unscrew and remove the reservoir cap. 3. Add new DOT 4 brake fluid.
Note: Do not overfill. Only fill to the UPPER level mark. Overfilling will cause fluid leakage while riding.
4. Inspect the cap seal ensuring that it is free of any wear or damage then reinstall the cap.
Determine the condition and remaining brake pad material thickness by inspecting the pads through the sides of the brake caliper.
Replace the brake pads if either pad's thickness is less than 0.04 in (1 mm). If the brake pads are worn they should be replaced immediately before riding your Zero SR/S.
6.12
Brake Disc Inspection
The thickness of the brake discs should be checked regularly. Replace brake rotor immediately, if less than minimum thickness.
Rotor Front Rear
Measurement 0.18 in (4.5 mm) 0.16 in (4.0 mm)
General Maintenance
Brake Pad Replacement
Bedding in new brake pads and/or new brake discs is recommended to ensure proper brake performance and maximize brake life. Proper bedding improves brake pedal/lever feel and reduces or eliminates brake squeal. Bedding in the brakes is a process of depositing an even layer of pad material on the surface of the brake disc.
Front brake pads
6.13
General Maintenance
Rear brake pads WARNING: With new brake systems or just new pads, the first few braking applications will result in very little braking power. Gently use the brakes a few times at low speeds (less than 25 mph [40 km/h]) to develop proper braking friction.
Suspension
Front
· For maintenance, see "Maintenance Schedule", on page 6.2. · To adjust the fork, see "Front Suspension Adjustment", on
page 6.15.
Rear
WARNING: The shock absorber assembly contains highly pressurized gas.
· Do not attempt to tamper with or open the cylinder or shock. · Do not subject the shock to high temperature or open flame. WARNING: Doing either of the above actions can cause the cylinder or shock to explode causing personal injury or death.
For maintenance, see "Maintenance Schedule", on page 6.2.
To adjust the rear shock, see "Rear Shock Adjustment", on page 6.19.
6.14
General Maintenance
Front Suspension Adjustment
This motorcycle is equipped with Showa SFF-BP (Separate Function Forks - Big Piston) forks, which improves adjustability and provides a significant weight advantage. The left fork has preload adjustment and the right fork has rebound and compression damping. The enlarged 43 mm piston improves responsiveness of dampening force for a high-performance ride.
A shock has two main actions: compression when the shock gets loaded, and rebound when the shock returns back to full length. Compression damping is the adjustment that determines how fast or slow the fork compresses. Rebound damping is the adjustment that determines how fast or slow the fork rebounds.
Measuring Preload
Obtaining the correct front suspension preload (sag) is critical for proper handling. The spring preload must be set to match the weight of the rider. The spring is preloaded for a 200 lb (90 kg) rider (180 lb rider wearing 20 lb of gear). This puts the front tire 1/3 of the way through its travel. Heavier riders require stiffer spring settings. A good approximation of your front springs requirements can be found by measuring the front suspension's sag. This measurement quickly determines if your front springs are approximately correct for your weight. This adjustment is a recommended guideline; personal riding preference may vary from the specifications given.
To Check the Sag Value: 1. Support your motorcycle upright on a stand with the front
wheel off the ground.
2. Measure vertically from the bottom of the fork tube to the bottom of the tube's dust seal.
3. Record this measurement (this is the measurement referred to as M1).
4. Remove the motorcycle from the stand.
6.15
General Maintenance
5. Wearing your normal riding apparel, sit on the motorcycle. 6. Have an assistant hold the motorcycle upright, your feet
should be on both pegs. 7. Bounce the suspension a couple of times. 8. Have a second assistant take a measurement using the same
locations as in step 2. 9. Record this measurement (this is the measurement referred
to as M2). 10. Subtract the second measurement (M2) from the first
measurement (M1).
Example:
Measurement M1 M2 Sag
Operator
=
Value 3.93 in (100 mm) 2.16 in (55 mm) 1.77 in (45 mm)
In this example, the total sag is 1.77 in (45 mm). Refer to the box below for the correct sag.
Recommended total sag = 1.57 in (40 mm)
Note: If the total sag is greater than the recommended value, the spring preload should be adjusted. In this example the spring should be stiffened by turning the preload adjuster clockwise.
6.16
Spring Preload Adjustment
The spring preload adjuster is located on the top of the fork tube and is adjusted by inserting a 6 mm hex wrench and turning clockwise or counterclockwise.
General Maintenance
Rebound Damping
Rebound damping determines fork suspension rebound behavior. Due to the design of the SFF-BP fork, always adjust rebound tension before compression. Note: Rebound adjustments will have some affect on compression setting.
Note: When adjusting preload, always start from the minimum setting.
· Turning the preload adjuster clockwise increases the spring preload and reduces the sag of the front suspension.
· Turning the preload adjuster counterclockwise decreases the spring preload and increases the sag of the front suspension.
CAUTION: Adjusters should never be forced completely clockwise or counterclockwise; always leave one click of adjustment in either direction.
· Turning the rebound tension TEN adjuster screw clockwise will increase damping.
· Turning the rebound tension TEN adjuster screw counterclockwise will decrease damping.
CAUTION: Adjusters should never be forced completely clockwise or counterclockwise; always leave one click of adjustment in either direction.
6.17
General Maintenance
Compression Damping
Compression damping determines fork suspension compression behavior. Due to the design of the SFF-BP fork, always adjust rebound tension before compression."Rebound Damping", on page 6.17
· Turning the compression COM adjuster screw clockwise will increase damping.
· Turning the compression COM adjuster screw counterclockwise will decrease damping.
Start with a middle setting and fine tune the compression from there. Proper compression allows the tire to track the ground over consecutive bumps. Compression that is set too slow will pack-up (feel harsh over consecutive bumps), while compression that is set too fast will cause the fork to bottom out
harshly. If the fork is bottoming out, turn the adjuster one click at a time until the bottoming out stops.
CAUTION: Adjusters should never be forced completely clockwise or counterclockwise; always leave one click of adjustment in either direction.
Factory Supplied Front Suspension Settings
The following information will allow you to adjust the front suspension back to the factory settings.
Adjustment Front Fork Preload Front Fork Rebound Front Fork Compression
Setting Min + 5.0 turns clockwise Max - 3.75 turns counterclockwise Max - 6.5 turns counterclockwise
Sport Front Suspension Settings
The following information is a suggested baseline for generic sport settings.
Adjustment Front Fork Preload Front Fork Rebound Front Fork Compression
Setting Min + 5.0 turns clockwise Max - 4.25 turns counterclockwise Max - 5.0 turns counterclockwise
6.18
Rear Shock Adjustment
Measuring Preload
Obtaining the correct rear spring preload (sag) is critical for proper handling. The spring preload must be set to match the weight of the rider. The spring is preloaded for a 200 lb (90 kg) rider (180 lb rider wearing 20 lb of gear). This puts the rear tire 1/3 of the way through its travel. Heavier riders and motorcycles carrying additional cargo or accessories require stiffer spring rates. A good approximation of your rear spring requirements can be found by measuring the rear suspension's sag. This measurement quickly determines if your rear spring is approximately correct for your weight. This adjustment is a recommended guideline; personal riding preference may vary from the specifications given.
General Maintenance
To Check the Sag Value: 1. Support your motorcycle on a stand with the rear wheel off
the ground.
2. Measure vertically from the rear axle to the tail light. Mark this spot as it is used for other measurements.
3. Record this measurement (this is the measurement referred to as M1).
4. Remove the motorcycle from the stand.
6.19
General Maintenance
5. Wearing your normal riding apparel, sit on the motorcycle. 6. Have an assistant hold the motorcycle up, your feet should
be on both pegs. 7. Bounce the suspension a couple of times. 8. Have a second assistant take a measurement using the same
locations as in step 2. 9. Record this measurement (this is the measurement referred
to as M2). 10. Subtract the second measurement (M2) from the first
measurement (M1).
Example:
Measurement M1 M2 Sag
Operator
=
Value 23.62 in (600 mm) 21.59 in (548.5 mm) 2.03 in (51.5 mm)
The total sag is 2.03 in (51.5 mm). Refer to the box below for the correct sag.
Recommended total sag = 1.83 in (46.5 mm)
Note: If the total sag is greater than the recommended value, the spring preload should be adjusted. In this example the spring should be stiffened by turning the shock's adjustment collar clockwise.
6.20
Spring Preload Adjustment
Rebound Adjustment
General Maintenance
1. Clean any dirt or debris from the slots of the shock adjusting collar.
2. Using an adjusting wrench, loosen the locking collar (bottom).
3. Using an adjusting wrench, turn the adjusting collar (top).
4. For sag measurements less than the specified value, decrease the preload on the spring by turning the adjustment collar counter-clockwise on the shock. If more than the specified value, increase the preload on the spring by turning the adjustment collar clockwise on the shock.
5. Using an adjusting wrench, tighten the locking collar (bottom) against adjusting collar (top).
The rebound (tension) damper adjuster screw is at the top of the shock. Printed on the shock, is "H" meaning Hard (MAX, which is for slower rebound) and "S" meaning Soft (MIN, which is for faster rebound). The ride quality adjustment screw controls the hardness or softness the ride quality of your motorcycle.
· Turning the screw clockwise, or H direction, is better for big impacts.
· Turning the screw counter-clockwise, or S direction, is better for smaller and more frequent impacts.
Note: Adjusters should never be forced completely "Soft" or "Hard"; always leave one click of adjustment in either direction.
6.21
General Maintenance
Compression Adjustment
The compression damper adjustment screw is at the bottom of the shock. Printed on the shock, is "H" meaning Hard (MAX, which is for slower compression) and "S" meaning Soft (MIN, which is for faster compression). Turn the adjuster clockwise for a harder ride (slower compression). For a softer ride (faster compression), turn the adjuster counter-clockwise. Start with a middle setting and fine tune the compression from there. Proper compression allows the tire to track the ground over consecutive bumps. Compression that is set too hard will pack-up (feel harsh over consecutive bumps), while compression that is set too soft causes the shock to bottom out harshly. If the shock is
bottoming out, turn the adjuster one click at a time until the bottoming out stops.
Note: Adjusters should never be forced completely "Soft" or "Hard"; always leave one click of adjustment in either direction.
Factory Supplied Rear Suspension Settings
The following information will allow you to adjust the rear suspension back to the factory settings.
Adjustment Rear Shock Rebound Rear Shock Compression
Setting Max - 15 clicks counterclockwise Max - 27 clicks counterclockwise.
Sport Rear Suspension Settings
The following information is a suggested baseline for generic sport settings.
Adjustment Rear Shock Rebound Rear Shock Compression
Setting Max - 13 clicks counterclockwise Max - 15 clicks counterclockwise
6.22
Wheels And Tires
Inspect both wheels for the following:
· Bends or cracks. · Impact marks.
Inspect both tires for the following:
· Cuts, cracks, splits, or missing tread lugs in the tread or sidewall area.
· Bumps or bulges within the tire body. · Uneven tire tread wear. Wear on one side of the tire tread or
flat spots in the tire tread indicate a problem with the tire or motorcycle. · Exposed tire thread or cords. · Tread depth below 1/16 in (1.6 mm).
If either of the wheels or tires are found to have any of the above conditions, replace the wheel or tire immediately.
General Maintenance
Tire Inflation
WARNING: Under-inflation is a common cause of tire failure and may result in severe tire cracking, tread separation, bead unseating from wheel, "blowout," or unexpected loss of motorcycle control, causing serious injury or death.
Front Tire 248 kPa (36 PSI)
Rear Tire 248 kPa (36 PSI)
Tire pressure should be checked and adjusted to the proper inflation level before each ride. Tire pressure should be checked using an accurate gauge when the tires are COLD.
Note: A COLD tire is defined as one that has not been ridden on for at least 3 hours.
Note: Always install the valve stem caps after adjusting the tire pressures.
Tire Replacement
WARNING : ONLY replace the tires with Zero Motorcycles approved radial tires. See "Specifications", on page 8.2. These are the only tires that have been tested and approved for use on the Zero SR/S.
WARNING: Installation of non approved tires may cause adverse handling and performance problems and prevent the correct operation of the ABS and MTC.
6.23
General Maintenance
Drive Belt
The drive belt provides low maintenance and quiet operation with minimal stretch. Keep dirt, grease, oil, and debris off the belt and sprockets. The drive belt tension should be checked and adjusted at the intervals specified in the Maintenance Schedule. For maintenance information, see the Maintenance Schedule on page 6.2.
Clean the belt with mild soap and water when washing your motorcycle. Towel dry and inspect for the following:
· Cuts or unusual wear patterns. · Damage to the center of the belt. · Outside edge beveling. Some beveling is common but it
indicates that sprockets are misaligned. · Outside ribbed surface for signs of stone puncture. · Inside (tooth portion) of belt for exposed tensile cords
normally covered by nylon layer and polyethylene layer. This condition will result in belt failure and indicates worn sprocket teeth. · Signs of puncture or cracking at the base of the belt teeth.
If any of the above conditions are found, the belt should be replaced.
Checking Drive Belt Tension
Proper belt tension is essential for optimum operation of the drive system.
Lack of belt tension can lead to "ratcheting." The teeth of the belt slide over the teeth of the rear sprocket. This causes an unpleasant sound; the ratcheting can also cause damage to the carbon tensile cords. If ratcheting has occurred you should replace the belt before the next time you ride.
Too much tension can increase the wear of your drive system and the system can drag.
The drive belt tension can be checked by using a Tension Tester or the Gates® Carbon DriveTM Smartphone application.
6.24
Gates® Carbon DriveTM Smartphone Application
The drive belt tension can be checked by using the Gates® Carbon DriveTM Smartphone application, which measures belt tension frequency.
The application is available for free to download at both the Apple iTunes® store and Google Play® store. iTunes® is a registered trademark of Apple. Google Play® store is a registered trademark of Google.
Note: Perform belt frequency measurement on the lower belt span, close to the center (between the sprockets).
Note: The application works best in a quiet environment.
Note: The following application instructions may differ between phones.
1. Remove the key from the key switch. 2. From the application, click the Tension icon and Measure. 3. Confirm the phone's microphone is ON (if applicable). 4. Hold the phone, so the microphone is as close to the drive
belt as possible (without touching the belt).
General Maintenance
5. Pluck the belt with your thumb or a wrench (as shown) so that it vibrates like a guitar string.
6. The microphone will measure vibration's frequency.
6.25
General Maintenance
7. Rotate the rear wheel a quarter-turn and repeat the frequency measurement.
8. Compare your belt's frequency readings to the recommended range values below.
9. Adjust drive belt tension if the frequency is outside the recommended range.
Belt Pitch 11 mm
Recommended Tension Range 62 Hz to 82 Hz
Drive Belt Tension Tester
Note: Whenever possible, the preferred Gates® Carbon DriveTM Smartphone application should be used when adjusting the drive belt tension. See "Gates® Carbon DriveTM Smartphone Application", on page 6.25.
The Tension Tester has a plastic measurement arm, located in a slot. Along this slot there is a measuring scale. The point of intersection of the measurement arm and the measuring scale shows the tension of the belt. There is a button (clicking pad) on the upper side of the Tension Tester, where you can secure your finger with a rubber band holder. A spring is located underneath this clicking pad. If a certain pressure is applied to the spring, it makes a clicking sound.
Note: The belt guard interferes with checking the belt tension using the Tension Tester, from the top side. Belt tension can be checked from under the motorcycle without interference.
6.26
General Maintenance
Drive Belt Adjustment Procedure
Note: Adjust both sides (left and right) equally. 1. Remove key from the key switch. 2. Remove rear fender arm. 3. Loosen the rear axle nut.
1. Remove the key from the key switch.
2. Press the Tension Tester steadily to the non-cogged side of the belt, half of the distance between the motor-driven sprocket and rear wheel drive sprocket. The "lip" of the tester will lead the tester on to the belt.
3. Slowly increase the pressure on the tester, until you hear a clicking sound. Do not increase the pressure after the tester has clicked.
4. Remove the tester carefully from the belt. Avoid rough movements of the tester, as this would change the results of the measurement.
5. Adjust drive belt tension if the measurement is outside the recommended range.
Belt Pitch 11 mm
Recommended Tension Range 51 kg to 102 kg
4. Turn the (left and right) adjustment bolts 1/4 turn at a time until the belt adjustment is within specification.
5. Tighten the axle nut. Torque 75 lb·ft (102 Nm). 6. Test ride the motorcycle. 7. Recheck the belt for proper adjustment after the test ride and
readjust, if necessary.
6.27
General Maintenance
Seat Removal
The rider's seat must be removed to gain access to the 12 volt battery and 12 volt fuse center.
Removing the rider's seat
1. Unlock and release passenger seat using the key. 2. Remove passenger seat.
6.28
3. Remove bolt securing the rider's seat to the frame. Torque - 8 lb·ft (11 Nm).
4. Remove rider's seat.
Installing the seat
1. Installation of the seat is the reverse of the removal procedure.
Note: During installation of the rider's seat, confirm the front of the seat is properly inserted into its receiver prior to reinstalling the securing bolt at the rear.
Note: During installation of the passenger seat, confirm the rear of the seat is properly inserted into the tab located forward of the tail light.
Headlight Alignment
The headlight should be checked for correct alignment periodically. It must be aligned any time the suspension sag is adjusted because this affects the headlight alignment. Before the headlight can be aligned, the suspension sag and tire pressure must be correctly adjusted. The headlight can be adjusted vertically. If the vertical adjustment is off, it causes the beam to point too close to or too far ahead of the motorcycle. With the headlight on the low beam position, the motorcycle perpendicular to the ground, and the operator sitting on the motorcycle, verify the beam alignment. The motorcycle is shipped with the headlight at a 0.5-2.5% dip.
General Maintenance
Headlight/Running Light Replacement
The headlight/running light assembly is sealed and is non-serviceable. Please contact your Zero Motorcycles dealer for replacement.
The adjustment screw is located on the back of the headlamp in the center. To adjust the headlight, turn the screw until the correct beam alignment is achieved.
6.29
General Maintenance Turn Signal Light Bulb Replacement
Brake/Tail LED Replacement
1. Remove the turn signal lens screw and remove the lens. 2. Push in on the bulb, turn the bulb counterclockwise, and
then pull the bulb out. 3. Insert the new bulb into the socket, push in and turn
clockwise until it stops. 4. Install the lens and screw; tighten the screw. Do not
over-tighten the screw.
The brake/tail light assembly is a sealed non-serviceable LED unit. Please contact your Zero Motorcycles dealer for replacement.
6.30
General Maintenance
12 Volt Battery
WARNING: DO NOT connect any accessories directly to the 12 volt battery. Operation of the motorcycle and ABS may be adversely affected. ONLY use the provided 12 volt accessory connectors. See "12 Volt Accessory Connectors", on page 6.33.
Your Zero motorcycle is equipped with a 12 volt maintenance free battery to power the motorcycle's systems when the key switch is in the OFF position.
The 12 volt battery is located underneath the rider's seat, accessed from the left hand side of the motorcycle.
The 12 volt battery is charged from the motorcycle's power pack. During regular operation and when connected to a charging cable, the MBB (Main Bike Board) will monitor the 12 volt battery's charge level to ensure that it's charge level is maintained.
CAUTION: Only replace the 12 volt battery with a genuine Zero Motorcycles 12 volt battery available from your dealer. The 12 volt battery has a heater mounted to its exterior to ensure optimal operation during cold weather. Installation of a non-approved 12 volt battery may prevent the motorcycle from operating correctly and will cause errors to be displayed on the dash panel.
Charging the 12 volt battery
WARNING: Do not attempt to charge the 12 volt battery if the voltage has fallen below 10V. A 12 volt battery with voltage less than 10V may be damaged and could catch fire/explode if charged.
CAUTION: The 12 volt battery must be removed/disconnected from the motorcycle before testing or charging.
CAUTION: Do not connect a battery maintainer (trickle charger) to the 12 volt battery while it is installed/connected to the motorcycle. The connection of a battery maintainer may cause problems with the motorcycle's own charging system.
CAUTION: Only use an approved LIFEPO4 charger suitable for your battery's voltage, chemistry and maximum charge rate.
6.31
General Maintenance
Removing the 12 volt battery
1. Remove key from key switch. 2. Remove rider's seat. See "Seat Removal", on page 6.28.
3. Remove bolts (x2) securing seat closeout panel. 6.32
4. Remove bolt securing cable to negative (-) battery terminal. 5. Slide back cover from positive (+) battery terminal and
remove bolt securing cable to terminal. 6. Disconnect battery heater harness connector. 7. Release strap securing battery to motorcycle. 8. Remove 12 volt battery from motorcycle.
Installing the 12 volt battery
CAUTION: Ensure the 12 volt battery is correctly orientated and secured with strap to prevent movement when the motorcycle is being ridden.
Installation of the 12 volt battery is the reverse of the removal procedure.
12 Volt Accessory Connectors
Your Zero motorcycle has two 12 volt accessory connectors for the connection of additional electrical devices. These connectors are powered by the motorcycle's DC-DC converter and not the 12 volt battery. CAUTION: These connectors are the only approved method for powering Zero approved add-on electrical accessories. If you have any questions on the connection of 12 volt accessories, contact your Zero Motorcycles dealer.
General Maintenance
Fuses
Whenever there is an excessive amount of current flowing through a circuit the fusible element will melt and create an open or incomplete circuit. Fuses are a one-time protection device and must be replaced each time the circuit is overloaded. Replace the fuse with one of equal current and voltage rating. If the fuse melts repeatedly, have the electrical system inspected by your dealer.
Power Distribution Unit
The Power Distribution Unit controls many of the functions of the motorcycle and acts in place of the fuses for the following circuits:
· High Beam · Low Beam · Running Lights · Blinkers · Horn · 12 volt Auxiliary Outlet · Brake Light · Motor Controller · Dash · OBDII Port
6.33
General Maintenance
12 Volt Fuse Center
The 12 volt fuse center is located underneath the rider's seat.
To access the 12 volt fuse center: 1. Remove rider's seat. See "Seat Removal", on page 6.28.
The fuse center (shaded) is equipped with a protective cover that must first be opened to gain access to the fuses.
2. Remove bolts (x2) securing seat closeout panel. 3. Release fuse center cover tabs (x2). 4. Open fuse center cover. 5. Replace the fuse(s).
6.34
The 12 volt fuse values are listed below:
Fuse 1 2 3 4 5 6 7
Rating 5A 10A 10A 10A 10A 5A 25A
Circuits Controlled Cell Module ABS-9 Valve PDU (Power Distribution Unit) PDU (Power Distribution Unit) PDU (Power Distribution Unit) Dash ABS-18, Motor
General Maintenance
6.35
General Maintenance
High Voltage Fuses
The high voltage fuses are located on the left side of the power pack. To replace a fuse:
6. Install cover and secure with bolt. Torque - 0.6 lb·ft (0.8 Nm). The high voltage fuse values are listed below:
Fuse 1 2
Rating Circuits Controlled SPT3.15A DC/DC Converter SPT3.15A MBB (Main Bike Board)/Contactor
1. Remove bolt securing the fuse cover to power pack and remove cover.
2. Push cap inward and turn counter clockwise to release. 3. Withdraw the fuse and cap from the power pack. 4. Pull fuse from fuse cap and replace fuse with one of
equivalent rating. 5. Install fuse and cap.
6.36
Cleaning
CAUTION: Improper cleaning can damage electrical components, cowlings, panels, and other plastic parts. Do not use steam or high-pressure water cleaner systems; they can cause water intrusion of bearing, seals, and electrical components. Avoid spraying water of great force around the dash unit, charge port, power pack, and controller.
To prolong the life of your motorcycle it should be washed periodically. Regular cleaning is an important factor in maintaining the value of your motorcycle. It also ensures that safety related parts remain in full working order.
If tar, bugs, or other similar deposits have accumulated, clean them off as soon as possible.
WARNING: After cleaning and before starting your journey, always test the brakes.
Wheels and tires
Avoid using strong acidic wheel cleaners. If such products are used on hard-to-remove dirt, do not leave the cleaner on the affected area any longer than instructed. Also thoroughly rinse the area off with water, immediately dry it, and then apply a corrosion protection spray.
Do not use products such as tire dressings on tires as this will adversely affect traction.
General Maintenance
Washing
WARNING: Do not use high-pressure washers (like those at coin-operated car washes) as these can damage certain parts.
CAUTION: Do not use any harsh chemical products on plastic parts. Be sure to avoid using cloths or sponges which have been in contact with strong abrasive cleaning products, solvent or thinner, fuel (gasoline), rust removers or inhibitors, brake fluid, antifreeze, or electrolyte.
Note: We recommend the use of a garden hose to wash your motorcycle. Avoid directing the water jet at any electrical components or at the swing arm pivot bearings.
1. Gently wash your motorcycle with a sponge or a clean soft cloth, mild detergent, and plenty of water.
2. Use care when cleaning the plastic parts (dash, fenders, and side panels), which can scratch easier than the other parts of your motorcycle.
3. After washing, rinse your motorcycle thoroughly with plenty of clean water to remove any detergent residue.
4. Dry your motorcycle with a chamois or a soft, dry towel. 5. After cleaning, inspect for damage, wear or leaks.
After washing the motorcycle, allow all of the electrical components to dry prior to operation. If the motorcycle is ridden after being washed, apply both brakes several times in order to remove any moisture from the brake pads.
6.37
General Maintenance
Parking and Long Term Storage
· Whenever you plan on not riding or storing your motorcycle for extended periods of time (more than 30 days), it is recommended that you charge the power pack to approximately 60% state of charge (SoC) and then leave the charger disconnected.
· If the key switch has not been in the ON position within the last 30 days, the Battery Management System (BMS) will activate long term storage mode which will automatically drain the power pack to 60% SoC. If the motorcycle is connected to the charger while in long term storage mode, the maximum SoC will be limited to 60%.
· The power pack will discharge extremely slowly over time. Check the SoC at least monthly and charge it back up to 60% if it has dropped below 30%.
· To prolong the life of your power pack you should store your motorcycle in a cool area. Storing your motorcycle in a hot area will cause your power pack's life to be shortened. The recommended storage temperature is -4°F (-20°C) to 95°F (35°C).
· When you're ready to take your motorcycle out of storage to ride it again, turn the key switch to the ON position and back to OFF to exit long term storage mode. Charge for at least 24 hours to ensure optimal cell balance is restored.
For more information on the power pack and the electrical system, see page 5.1.
6.38
WARNING: Opening of the power pack is for trained Zero Motorcycles technicians. Please be aware that incorrect handling of a Zero power pack can be dangerous. DO NOT OPEN!
Electric Troubleshooting Motorcycle Precautions
Your Zero Motorcycle has high voltage components. The high voltage used by these components is dangerous and can cause personal injury, severe burns, electric shock and even fatal injury unless appropriate precautions are taken.
Always observe and obey the instructions on labels attached to components on the vehicle - they are there for your safety.
Do not touch, attempt to remove or replace any high voltage parts, wiring (identified by the orange outer sleeving) or connectors. If the motorcycle is involved in an accident do not touch any high voltage wiring connectors or the components connected to the wiring. If a motorcycle fire occurs, extinguish visible flame with a Class D powder-type fire extinguisher. After flame has extinguished, douse with a water-based fire extinguisher.
WARNING: Your motorcycle uses high voltage. System components can be too hot to touch during and after starting and when the motorcycle is shut off. Be careful of both the high voltage and the high temperature. Obey all labels that are attached to the motorcycle.
WARNING: The motorcycle's high voltage system has no user serviceable parts. Disassembling, removing or replacing high voltage components, cables or connectors can cause severe burns or electric shock that may result in serious injury or death.
Troubleshooting
High voltage cables are colored orange for easy identification (see First Responder Information at the back of this manual).
Troubleshooting Your Motorcycle
All of the motorcycles are carefully inspected before they are delivered. Even after the motorcycles are inspected, some technical issues can occur. The following information offers a guide to help you to identify an issue, and if possible, repair it yourself. If you are unable to solve an issue with your Zero SR/S electric motorcycle, take it to an authorized dealer at your convenience. If there is no dealer in your area call Zero Motorcycles Customer Service.
7.1
Troubleshooting
System Notifications
A system notification is generated and appears on bottom of the dash for 5 seconds when a non-critical event occurs.
System notifications are displayed at the time of the event, but is not stored or viewable after the notification extinguishes.
Code 1 2 3 4 5 6 7
Notification Message Acquiring Keys Key Acquired Insert Next Key Key Error - Insert Key Again Max number of Keys Reached Keys successfully stored Storage Mode Active Storage Mode Inactive
7.2
Code 8 9 10 11 12 13 14 15 16 17 18 19 20 21
22 23 24 25
Notification Message Heated Grips Not Installed 12V Battery Heating up Firmware Update Success! Firmware Update Failure! Please try again. Power Pack has been depleted Power Pack is Too Cold to Charge Power Pack is Too Hot to Charge Charging Delayed or Paused by Charge Station Scheduled Charging based on time set by user. Entered Diagnostic State Exited Diagnostic State Charging paused. Refer to Owner's Manual High Throttle Fault. Refer to Owner's Manual Performance will be reduced and Charging may be disabled. Motorcycle Tipped Over. Key-cycle to reactivate Throttle. Motorcycle in Limp Mode. Bulk charge complete EVSE not compatible
Dash Error Codes
Troubleshooting
If an error occurs, the error message will briefly appear at the bottom of the riding screen.
If an error code has been recorded and not cleared, the error code icon will be displayed on the dash display as a reminder. See "Dash Overview", on page 3.19
Recorded error codes be retrieved from the error codes menu of the dash display. See "Errors", on page 3.57.
To clear an error code, see "To Clear an Error Code", on page 3.58.
Refer to the following table to identify the error associated with the Error Code number and any action required to clear the error.
Note: Some errors will cause the Check Engine Light (CEL) on the dash to illuminate and simultaneously cause the motorcycle to go into a permanent state of torque reduction. Those error codes are identified in the following error code table.
7.3
Troubleshooting
Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 21 22 23 24 25
CEL*
Fault High Throttle Fault Torque Fault Torque Fault Throttle Fault CAN Fault Mode Fault Mode Fault Firmware Update Failure Controller Fault Firmware Update Failure Right Turn Signal Short Fault Traction Control Fault Traction Control Fault Right Turn Signal Bulb Out Fault Stability Control Fault Headlight Short Fault Headlight Bulb Out Fault Brake Bulb Short Fault Brake Bulb Out Fault 12V Battery Heater Short Fault 12V Battery Heater Disconnect Fault 12V Battery Reversed 12V Battery Low
Fault Description Throttle Fault. Torque Fault, No valid torque input provided from MSC. Torque Fault. Throttle Fault. Powertrain CAN Communication Fault. Reinstall Ride Modes through Smartphone App. Reinstall Ride Modes through Smartphone App. Firmware update failed. Please try again later. Motor Controller Fault. Firmware update failed, insufficient cellular signal. Please try again later. Right Turn Signal Connection Short. Traction Control Fault. Traction Control Fault, Communication error. Right Turn Signal Connection Open. Stability Control Fault. Headlight Connection Short. Headlight Connection Open. Brake Light Connection Short. Brake Light Connection Open. 12V Battery Heater Connection Short. 12V Battery Heater Connection Open. 12V battery installed in reverse. 12V battery low.
7.4
Troubleshooting
Code 26 27 28 29 30 31 32 33 34
35 36 37 38 39 40 41 42 43 44 45 46 47
CEL*
Fault DC-DC Low 12V Low Voltage Fault 12V Low Voltage Fault HVIL Open Fault Self test Fail Battery Module Ineligible Contactor Open Battery Module Awaiting Connection Battery Module Connection Retries Fault Pilot Signal Invalid Fault Region Invalid Fault Charger Not Connected Charger Fault Immobilizer Disconnected Immobilizer Fault Motor High Temperature Heated Grip Fault Isolation Fault Memory Fault Memory Fault Memory Fault Memory Fault
Fault Description DC-DC converter voltage low. 12V system fault. 12V system fault. Loose connection detected in power pack harness. Disconnect charger. Key Off for 2 minutes and then try again. Disconnect charger. Key Off for 2 minutes and then try again. Disconnect charger. Key Off for 2 minutes and then try again. Disconnect charger. Key Off for 2 minutes and then try again. Disconnect charger. Key Off for 2 minutes and then try again.
Charging station error. Disconnect Charging Pistol, wait for 2 minutes then retry. Charger region uninitialized. CAN Communication Fault. Disconnect Charging Pistol, wait for 2 minutes then retry. CAN Communication Fault. Try Reprogramming Keys. Performance will be reduced. Heated Grip Fault. Refer to dealer. Key Off for 2 minutes and then try again. Key Off for 2 minutes and then try again. Key Off for 2 minutes and then try again. Key Off for 2 minutes and then try again.
7.5
Troubleshooting
Code CEL* Fault
Fault Description
48
Memory Fault
Key Off for 2 minutes and then try again.
49
Battery Module Incompatible
Battery installed is not compatible with this motorcycle.
50
Battery Module Features Not
Module installed is either newer or older than this motorcycle. Some features may not
Supported
be available.
51
Battery Pack Voltage Too High
Charging paused.
52
Battery pack Voltage Too Low
Refer to dealer.
53
Battery Voltage Low
Please charge motorcycle.
54
Battery Cell Anomaly
Please charge motorcycle.
55
Battery Temperature High
Performance will be reduced and Charging may be disabled.
56
Battery Temperature Low
Performance will be reduced and Charging may be disabled.
57
Controller High Temperature
Performance will be reduced.
58
Battery Fault
Key off for 5 minutes and then try again.
59
Heated Grip Fault
Heated grips disconnected.
60
CCS Converter Fault
CCS DC-DC converter not connected or not functioning.
61
CCS Interface Fault
CCS interface unit not connected or not functioning properly.
62
CCS Communication Fault
CCS communication fault with charging station.
63
Left Turn Signal Short Fault
Left Turn Signal Connection Short.
64
Left Turn Signal Bulb Out Fault
Left Turn Signal Connection Open.
65 - 99
Motorcycle Fault
Refer to dealer.
*The motorcycle's diagnostic system detected an error code that has caused the motorcycle to enter into a state of permanent torque reduction. The Check Engine Light (CEL) on the dash will also illuminate when any of these errors is detected.
7.6
Troubleshooting
Cold and Hot Weather Considerations
Cold Weather
Cold weather operation of the motorcycle has no permanent impact on its power pack/cells; however, the rider may see a reduction in range due to the effect cold temperature has on the amount of energy the pack/cells can release. The colder the weather, the greater the effect; so that, as compared to operation in 80°F (27°C) ambient, at 30°F (-1°C) ambient, the rider could experience a temporary reduction in range of up to 30%.
In extreme cold weather the motorcycle may also experience a temporary reduction in power and, correspondingly, achieved top speed.
It is not recommended that the motorcycle be ridden while its power pack temperature is below 23°F (-5°C). If it is, its power pack needs to be put on the charger at a temperature above 32°F (0°C) as soon as the ride is concluded. It is worth noting that the Battery Management System (BMS) will not allow the power pack to be discharged below -22°F (-30°C), which is the absolute lowest discharge temperature prescribed by the cell manufacturer.
Storage of the motorcycle for the winter in a non-heated garage is acceptable, as long as:
1. the coldest temperature in the garage does not fall below -31°F (-35°C).
2. the power pack is left on the charger continuously. 3. the power pack is initially topped off at a temperature above
32°F (0°C).
Storage temperatures below -31°F (-35°C) may result in accelerated permanent decay of the power pack performance, and hence it is not recommended. Above this temperature and following the long-term storage guidelines (see "Parking and Long Term Storage", on page 6.38) will ensure the power pack survives winter storage with no permanent damage, even if the temperatures dip well below freezing for weeks at a time.
Note: When charging, to prevent power pack damage, the BMS will prevent the charger from charging the power pack at a temperature below 32°F (0°C). As long as the motorcycle remains connected to an AC power supply through the winter at temperatures above -31°F (-35°C), the power pack will be safe from damage.
The 12 volt battery is equipped with a heater to warm it when current (or recent) temperatures have been recorded below 41°F (5°C).
Note: During this warming, the motorcycle will be temporarily disabled for 1-15 minutes until the temperature of the 12 volt battery is determined to be above 32°F (0°C).
7.7
Troubleshooting
Hot Weather Operation
Operation of the motorcycle in hot temperatures should not result in any noticeable performance changes. However, the BMS will not allow motorcycle operation and its associated power pack discharge above 140°F (60°C), as measured at the power pack. In hot temperatures greater than 110°F (43°C), the charger reduces its charge current to the power pack, increasing charge time accordingly; the hotter the ambient temperature, the greater the effect. Above a power pack temperature of 122°F (50°C), the BMS will no longer allow charging. Note: Storing the motorcycle or its power pack in direct sunlight in ambient temperatures above 105°F (41°C) may result in accelerated permanent decay of power pack performance, and hence it is not recommended.
7.8
Troubleshooting
Safety Interlocks
If the BMS detects a serious internal fault, it can take either or both of two actions to prevent damage to the power pack:
· Throttle Disable. The BMS disables the throttle if the power pack is empty, or if the BMS detects certain serious internal problems. You cannot ride the motorcycle until the problem is resolved.
· Charger Disable. The BMS prevents charging if it detects certain serious internal problems - even if the power pack is connected to a charger and plugged in to AC power. The power pack cannot be charged until the problem is resolved.
Throttle Disable Interlock
The BMS communicates with the main motorcycle control module. The BMS can send a signal to the main motorcycle controller requesting that the throttle control on the motorcycle be disabled. When the throttle control is disabled, the motor will not deliver power to the rear wheel, and the motorcycle cannot be ridden.
If the throttle is disabled while riding, the motorcycle will cease to provide power, and the operator must pull over to a safe location.
Charger-Disable Interlock
When the charger is attached and plugged in to AC power, the BMS communicates with the charger. The BMS can send a signal to the charger requesting that charging terminates immediately. When the charger is disabled, the indicator lights on the charger displays that charging has stopped.
There are two conditions that cause the BMS to disable charging:
1. Too hot The BMS detects an internal power pack temperature above 122°F (50°C).
2. Too cold The BMS detects an internal power pack temperature below 32°F (0°C).
7.9
Notes
7.10
Vehicle Identification Number V I N B r e a k d o w n TVechhicnliecaIdleSnpteifcicifaictiaotnioNnsumber
The following breakdown of the VIN will help you understand the significance of each digit or character in case you need to reference it when contacting Zero Motorcycles or ordering parts.
8.1
Specifications
Zer o SR/S (Eur ope) Specifications
MOTOR Type
Controller
Estimated Top Speed (max) Estimated Top Speed (sustained) Peak Motor Torque Peak Motor Power Maximum Continuous-rated 30 Minutes Power (According to UNECE Regulation No. 85)
DRIVETRAIN Transmission Final Drive Wheel Sprocket - Number of teeth Motor Sprocket - Number of teeth
Z-Force® 75-10 enhanced thermal efficiency, passively air-cooled, interior permanent magnet AC motor High efficiency and power dense, 900 amp, 3-phase AC controller with regenerative deceleration 200 km/h (124 mph) 177 km/h (110 mph) 190 Nm (140 lb·ft) 82 kW (110 hp) 40 kW (54 hp)
Clutchless Direct Drive Poly Chain® HTD® CarbonTM belt 90 20
8.2
Specifications
SUSPENSION/BRAKES/WHEELS Front Suspension
Rear Suspension
Front Suspension Travel Rear Suspension Travel Front Brakes Rear Brakes Front Wheel Rear Wheel
Showa 43 mm big piston, separate function forks with adjustable spring preload, compression, and rebound damping Showa 40 mm piston, piggy-back reservoir shock with adjustable spring preload, compression, and rebound damping 120 mm 140 mm Bosch Advanced MSC, Dual J-Juan radial-mounted 4-piston calipers, 320 x 5 mm disc Bosch Advanced MSC, J-Juan single piston floating caliper, 240 x 4.5 mm disc 3.50 x17 5.50 x17
TIRES
Zero Motorcycles Factory installed tires
Front Tire Rear Tire
Pirelli Diablo Rosso III 120/70-17 Pirelli Diablo Rosso III 180/55-17
Zero Motorcycles Approved alternative tires
Front Tire Rear Tire
Pirelli Angel GT 120/70 ZR17 M/C (58W) TL Michelin Road 5 120/70 ZR17 M/C (58W) TL Pirelli Angel GT 180/55 ZR17 M/C (73W) TL Michelin Road 5 180/55 ZR17 M/C (73W) TL
WARNING: Only install tires of the same manufacturer and type on both wheels. Mixing tires may cause adverse handling and performance problems, and prevent the correct operation of the ABS and MTC.
8.3
Specifications
POWER SYSTEM
Type Maximum Capacity Nominal Capacity Charger Type Input Estimated Power Pack Life to 80% (city)
Standard SR/S Z-Force® Li-Ion Intelligent Power Pack 14.4 kWh 12.6 kWh 3 kW Integrated Universal 100 - 240 V AC 349,000 km (217,000 miles)
Premium SR/S Z-Force® Li-Ion Intelligent Power Pack 14.4 kWh 12.6 kWh 6 kW Integrated Universal 100 - 240 V AC 349,000 km (217,000 miles)
CHARGING TIME
Input Voltage
Charging Level*
Standard SR/S
Premium SR/S
230V
Mode 2
4.5 hours (100% charged) / 4.0 hours (95% charged)
4.5 hours (100% charged) / 4.0 hours (95% charged)
Mode 3 (single phase) 4.5 hours (100% charged) / 4.0 hours (95% charged)
4.5 hours (100% charged) / 4.0 hours (95% charged)
Mode 3 (3-phase)**
4.5 hours (100% charged) / 4.0 hours (95% charged)
2.5 hours (100% charged) / 2.0 hours (95% charged)
* See "Charging Levels (Times)", on page 5.9 for more information.
** Premium SR/S 3 kW charger utilizes power supplied from pin specific to a 3-phase charging point.
RANGE According to EU 134/2014 Annex VII
Standard SR/S 158 km (98 miles)
Premium SR/S 153 km (95 miles)
8.4
ECONOMY Typical Cost to Recharge Equivalent Fuel Economy (city) Equivalent Fuel Economy (highway)
DIMENSIONS Wheel Base Seat Height Rake Trail
WEIGHTS
Curb Weight Carrying capacity
2.96 0.55 L/100 km 1.08 L/100 km
1,450 mm 787 mm 24.5 degrees 94 mm
Standard SR/S 229 kg 225 kg
Specifications
Premium SR/S 234 kg 220 kg
8.5
Specifications
Zero SR/S (Rest Of The World)
MOTOR Type
Controller
Estimated Top Speed (max) Estimated Top Speed (sustained) Peak Motor Torque Peak Motor Power
DRIVETRAIN Transmission Final Drive Wheel Sprocket - Number of teeth Motor Sprocket - Number of teeth
Z-Force® 75-10 enhanced thermal efficiency, passively air-cooled, interior permanent magnet AC motor High efficiency and power dense, 900 amp, 3-phase AC controller with regenerative deceleration 124 mph (200 km/h) 110 mph (177 km/h) 140 lb·ft (190 Nm) 110 hp (82 kW)
Clutchless Direct Drive Poly Chain® HTD® CarbonTM belt 90 20
8.6
Specifications
SUSPENSION/BRAKES`/WHEELS Front Suspension
Rear Suspension
Front Suspension Travel Rear Suspension Travel Front Brakes Rear Brakes Front Wheel Rear Wheel
Showa 43 mm big piston, separate function forks with adjustable spring preload, compression, and rebound damping Showa 40 mm piston, piggy-back reservoir shock with adjustable spring preload, compression, and rebound damping 4.72 in (120 mm) 5.51 in (140 mm) Bosch Advanced MSC, Dual J-Juan radial-mounted 4-piston calipers, 320 x 5 mm disc Bosch Advanced MSC, J-Juan single piston floating caliper, 240 x 4.5 mm disc 3.50 x17 5.50 x17
TIRES
Zero Motorcycles Factory installed tires
Front Tire Rear Tire
Pirelli Diablo Rosso III 120/70-17 Pirelli Diablo Rosso III 180/55-17
Zero Motorcycles Approved alternative tires
Front Tire Rear Tire
Pirelli Angel GT 120/70 ZR17 M/C (58W) TL Michelin Road 5 120/70 ZR17 M/C (58W) TL Pirelli Angel GT 180/55 ZR17 M/C (73W) TL Michelin Road 5 180/55 ZR17 M/C (73W) TL
WARNING: Only install tires of the same manufacturer and type on both wheels. Mixing tires may cause adverse handling and performance problems, and prevent the correct operation of the ABS and MTC.
8.7
Specifications
POWER SYSTEM
Type Maximum Capacity Nominal Capacity Charger Type Input Estimated Power Pack Life to 80% (city)
Standard SR/S Z-Force® Li-Ion Intelligent Power Pack 14.4 kWh 12.6 kWh 3 kW Integrated Universal 100 - 240 V AC 217,000 miles (349,000 km)
CHARGING TIME
Input Voltage
Charging Level*
Standard SR/S
110V - 120V 208V - 240V
Level 1 Level 2
8.5 hours (100% charged) / 8.0 hours (95% charged)
4.5 hours (100% charged) / 4.0 hours (95% charged)
* See "Charging Levels (Times)", on page 5.9 for more information.
Premium SR/S Z-Force® Li-Ion Intelligent Power Pack 14.4 kWh 12.6 kWh 6 kW Integrated Universal 100 - 240 V AC 217,000 miles (349,000 km)
Premium SR/S 8.5 hours (100% charged) / 8.0 hours (95% charged) 2.5 hours (100% charged) / 2.0 hours (95% charged)
8.8
Specifications
RANGE
City (EPA UDDS)
161 miles (259 km)
Highway, 55 mph (89 km/h)
99 miles (159 km)
- Combined (City + 55 mph)
123 miles (198 km)
Highway, 70 mph (113 km/h)*
82 miles (132 km)
- Combined (City + 70 mph)
109 miles (175 km)
*When "Highway" is referenced elsewhere in this manual for range, consider calculated highway speed as 70 mph (113 km/h).
ECONOMY Typical Cost to Recharge Equivalent Fuel Economy (city) Equivalent Fuel Economy (highway)
$1.61 430 MPGe (0.55 L/100 km) 219 MPGe (1.08 L/100 km)
DIMENSIONS Wheel Base Seat Height Rake Trail
57.1 in (1,450 mm) 31.0 in (787 mm) 24.5 degrees 3.7 in (94 mm)
WEIGHTS
Curb Weight Carrying capacity
Standard SR/S 505 lb (229 kg) 495 lb (225 kg)
Premium SR/S 516 lb (234 kg) 484 lb (220 kg)
8.9
Notes
8.10
W h o I s T h e W a r r a n t o r ? WLiamrirtaendtyWaanrrdaCntuysItnofmoremr aIntfionrmation
Zero Motorcycles Inc. ("Zero").
Who Does This Limited Warranty Cover?
This Limited Warranty applies to all original owners and any subsequent owners of covered North American model 2021 Zero SR/S motorcycles ("2021 Zero Motorcycle" or "2021 Zero Motorcycles"). It is provided at no additional cost during the applicable warranty coverage period.
Zero requires its authorized dealers to submit warranty registration information on-line or a warranty registration card via mail at the time of purchase to ensure timely service. When a covered 2021 Zero Motorcycle is sold to a subsequent owner, the original owner should submit a warranty transfer request either electronically or in writing. This must be performed to allow Zero the ability to contact the new owner in the unlikely event of a safety related issue. See "How Do I Transfer Ownership And The Limited Warranty?", on page 9.8.
Limited Warranty Information
What Does This Limited Warranty Cover?
Zero warrants that all factory manufactured 2021 Zero Motorcycles are free from defects in material and workmanship during the period of this Limited Warranty.
This Limited Warranty covers parts, including the motor, motor controller, frame, swing arm, fork, rear shock, brake assemblies, wheels and electrical sub-assemblies, and approved Zero accessories installed at the time of purchase by an authorized Zero dealer.
This Limited Warranty also covers the following items, collectively referred to as "Power Packs":
· The Z-Force® ZF14.4 Power Packs installed on the 2021 Zero SR/S motorcycle.
· The Z-Force® Power Tank accessory that may be mounted in a Zero SR/S model motorcycle. Should the Z-Force® Power Tank be purchased after the initial "in-service date" of the 2021 Zero Motorcycle, the Z-Force® Power Tank's warranty duration will match the remaining Power Pack warranty from the 2021 Zero Motorcycle.
This Limited Warranty covers all components of the Power Packs including the battery, integrated battery management system, internal wiring, and internal structures.
9.1
Limited Warranty Information
What Is The Coverage Period Of This Limited Warranty?
The duration of this Limited Warranty depends upon whether your 2021 Zero Motorcycle is a demonstrator or a non-demonstrator.
Demonstrators are 2021 Zero Motorcycles that have been driven by or used by Zero's or an authorized dealership's customers or prospective customers, staff, managers or executives, or members of the press, but have never been registered within the state, province or country.
Non-demonstrators are those 2021 Zero Motorcycles that are not demonstrators.
A. WHAT IS THE COVERAGE PERIOD FOR NON-DEMONSTRATORS?
The duration of this Limited Warranty for non-demonstrator 2021 Zero Motorcycles, not including the Power Packs, is a period of two (2) years from the original "in-service date."
Note: The "in-service date" is the earlier of either (a) the date that the authorized dealer performs a pre-delivery inspection ("PDI") and delivers the motorcycle to the customer; in the event these events occur on different dates, the later date shall be the "in-service date" or (b) the date three (3) years from the date that Zero ships the motorcycle to the authorized dealer.
The duration of this Limited Warranty for the Power Packs (not including the Power Pack's outer case) is:
· Five (5) years from the "in-service date" for the Z-Force® ZF14.4 Power Packs on the 2021 Zero SR/S Motorcycle.
· Five (5) years from the "in-service date" of the host 2021 Zero SR/S Motorcycle for the Z-Force® Power Tank accessory. If purchased after the host Power Pack warranty has expired, the Power Tank will receive the standard parts warranty of one (1) year from date of purchase.
The Power Pack's outer case is not covered under the Power Pack Limited Warranty duration terms above. Instead, the Power Pack's outer case is covered for a period of two (2) years from its "in-service date."
9.2
B. WHAT IS THE COVERAGE PERIOD FOR DEMONSTRATORS?
The duration of this Limited Warranty for demonstrator 2021 Zero Motorcycles, not including the Power Packs, is a period of two (2) years and 90 days from the original "shipment date."
Note: The "shipment date" is the date that Zero ships the demonstrator 2021 Zero Motorcycle to the authorized dealer.
The duration of this Limited Warranty for the Power Packs (not including the Power Pack's outer case) is:
· Five (5) years and 90 days from the "shipment date" for the Z-Force® ZF14.4 Power Packs on the 2021 Zero SR/S Motorcycle.
· Five (5) years and 90 days from the "shipment date" of the host 2021 Zero SR/S Motorcycle for the Z-Force® Power Tank accessory. If purchased after the host Power Pack warranty has expired, the Power Tank will receive the standard parts warranty of one (1) year from date of purchase.
The Power Pack's outer case is not covered under the Power Pack Limited Warranty duration terms above. Instead, the Power Pack's outer case is covered for a period of two (2) years and 90 days from its "shipment date."
Limited Warranty Information
What Is Not Covered By This Limited Warranty?
Due to the battery chemistry, there is a normal, expected reduction in range/capacity that Power Packs can yield over time and usage. Depending on use and storage conditions, Power Packs will degrade during the duration of this Limited Warranty period. Zero will only repair or replace pursuant to this Limited Warranty a Power Pack that exhibits a nominal storage capacity reduction of greater than 20% of the published nominal capacity, as measured by an authorized Zero dealer. To check the capacity of a Power Pack, an authorized Zero dealer can perform a battery management system log data extraction, which will confirm if a reduction is within expected norms.
Further, this Limited Warranty only covers 2021 Zero Motorcycles or Power Packs/Power Tanks that are operated according to "proper use" and "under normal operating conditions." For purposes of this exclusion, the following definitions apply:
· "Normal operating conditions" require routine care and maintenance of the 2021 Zero Motorcycle and Power Packs as described in the Owner's Manual.
· "Normal operating conditions" does not include use of the 2021 Zero Motorcycle in for-profit commercial or business activities, such as use as a rental vehicle.
· "Proper use" means only the use of a motorcycle in the manner intended for a rider and passenger on a 2021 Zero
9.3
Limited Warranty Information
Motorcycle with proper safety equipment as described in the Owner's Manual, in accordance with local regulations. · "Proper use" also means never storing and/or leaving the Power Pack at a state of charge below 30% for more than 30 days.
In addition, this Limited Warranty does not cover:
· The cost of parts and labor involved in any routine care and maintenance and/or the replacement of parts due to normal wear and tear, use, or deterioration, including but not limited to: tires, brake pads and rotors, belt drive, fork seals, grips, foot pegs, and the seat;
· The tires installed on the 2021 Zero Motorcycle. The original equipment tires are warranted separately by the tire manufacturer;
· The replacement of fluids, unless their replacement is a necessary part of warranty service on a covered component;
· Wheel damage resulting from off road use; · Any cosmetic concerns that arise as a result of
environmental conditions, owner abuse, misuse, lack of routine care and maintenance, and/or improper use; · Parts or components damaged by use or operation under abnormal circumstances or contrary to the requirements described in the Owner's Manual including a failure to have the motorcycles firmware updated during the regular service intervals or in a timely basis following a notification that a new update is available.
9.4
· 2021 Zero Motorcycles and Power Packs used for racing or other competitive events;
· 2021 Zero Motorcycles and Power Packs misused or improperly operated;
· Damage, malfunctions, or performance problems caused by modifications or alterations to 2021 Zero Motorcycles and/or Power Packs - including modifications or alterations performed by an authorized Zero dealer - that cause the 2021 Zero Motorcycle or Power Pack to fail;
· Damage, malfunctions, or performance problems caused by after-market accessories installed on a 2021 Zero Motorcycle or Power Pack after the "in-service date," or caused by after-market accessories installed by someone other than an authorized Zero dealer;
· Damage, malfunctions, or performance problems caused by the improper repair of the motorcycle, installation of any parts or accessories not sold or approved by Zero, the installation and use of any parties or accessories that alter the motorcycle's specifications from those set by Zero, or the use of new or used parts not approved by Zero;
· Damage, malfunctions, or performance problems caused by the installation or use of any charger not sold or approved by Zero;
· Damage, malfunctions, or performance problems caused by fire, collision, accident, or improper storage;
· Damage, malfunctions, or performance problems caused by continued operation of the motorcycle after a warning light, gauge reading, or other warning indicates a mechanical or operational problem;
· 2021 Zero Motorcycles severely damaged or declared to be a total loss by an insurer, or motorcycles substantially reassembled from or repaired with parts obtained from another used motorcycle;
· Damage, malfunctions, or performance problems caused by the failure to follow recommended maintenance requirements as set forth in the Owner's Manual; and
· Damage, malfunctions, or performance problems caused by airborne industrial pollutants (e.g., acid rain), bird droppings, tree sap, stones, flood water, windstorms, or other similar occurrences.
Further, this Limited Warranty does not apply to 2021 Zero Motorcycles or parts and accessories that are not imported or distributed by Zero.
Limited Warranty Information
What Other Limitations Or Disclaimers Apply To This Limited Warranty?
The following additional limitations and disclaimers apply to this Limited Warranty:
· THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN CONNECTION WITH THE SALE OF THIS ZERO MOTORCYCLE MODEL. ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE STATED PERIOD OF THIS WRITTEN WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
· Zero does not assume or authorize any person to assume any other obligation or liability on its behalf.
· THIS LIMITED WARRANTY DOES NOT COVER ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF VALUE OF THE MOTORCYCLE, LOST PROFITS OR EARNINGS, OUT-OF-POCKET EXPENSES FOR SUBSTITUTE TRANSPORTATION OR LODGING, EXPENSES ASSOCIATED WITH RETURNING THE COVERED PRODUCT TO AN AUTHORIZED SERVICE FACILITY OR DEALER, TOWING AND/OR ROADSIDE ASSISTANCE EXPENSES, EXPENSES ASSOCIATED WITH RETURNING THE COVERED PRODUCT BACK TO ITS OWNER, MECHANIC'S TRAVEL TIME OR COMMUNICATION CHARGES, LOSS OR DAMAGE TO
9.5
Limited Warranty Information
PERSONAL PROPERTY, LOSS OR TIME, OR INCONVENIENCE. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. · Zero reserves the right to change or improve the design of any 2021 Zero Motorcycle, Power Pack, or any other Zero parts (collectively, "Zero products") at any time, without assuming any obligation to modify any Zero products previously manufactured or sold. · The purchaser acknowledges that there is an inherent risk in the operation of motorcycles. This Limited Warranty does not cover - and Zero cannot assume responsibility for - any injury arising from the unsafe or improper operation of Zero products, or the user's failure to comply with instructions, care and maintenance requirements, warnings, and safety precautions. · The original registered owner or subsequent registered transferee as documented on the Zero motorcycle warranty registration form is responsible for conveying the Owner's Manual and all safety warnings, instructions, and Limited Warranty if the unit is sold, loaned, or otherwise transferred to another person.
What Are Your Responsibilities As A Customer?
As the owner of a product covered by this Limited Warranty, it is your responsibility to read and understand the Owner's Manual, this Limited Warranty, and all product warnings before operating your 2021 Zero Motorcycle. Serious injury or death can result from improper operation or failure to observe warnings and safety instructions on any motorcycle.
Further, it is also your responsibility to:
· Perform all recommended and necessary routine care and maintenance and engage in proper use of your 2021 Zero Motorcycle and Power Pack as detailed in the Owner's Manual, including obtaining any firmware updates available at each service interval or in a timely basis following a notification that a new update is available.
· Learn and obey all federal, state, and local laws governing the operations of a motorcycle, generally, and an electric motorcycle, specifically.
· At all times when operating a 2021 Zero Motorcycle wear proper safety equipment and clothing, including but not limited to helmet, eye protection, and appropriate boots.
· Convey the Owner's Manual and all safety warnings, instructions, and Limited Warranty if the unit is sold, loaned, or otherwise transferred to another person.
9.6
What Will Zero Do Under This Limited Warranty?
During the duration of this Limited Warranty, an authorized Zero dealer will repair or replace (at Zero's discretion), without charge, any 2021 Zero Motorcycle, Power Pack, or parts that are covered by this Limited Warranty and found by Zero or an authorized Zero dealer to be defective in factory materials or workmanship.
Limited Warranty Information
How Does This Limited Warranty Relate To State Law?
Notice Under State Lemon Laws
Some States have laws, sometimes referred to as "lemon laws," allowing you to get a replacement motorcycle or a refund of the purchase price under certain circumstances. These laws vary from State to State. If your state law allows, Zero requires that you first notify us in writing of any service difficulty or issue that you may have experienced so that we can have a chance to make any needed repairs before you are eligible for remedies provided by these laws. In all other States, Zero asks that you give it written notice of any service difficulty or issue.
Please send your written notification to Zero at the following address:
Zero Motorcycles Inc. Attn: Customer Service 380 El Pueblo Road Scotts Valley, CA 95066 USA
9.7
Limited Warranty Information
How Do You Obtain Service Under This Limited Warranty?
Warranty services may be obtained by contacting your local Zero Motorcycles dealer. Please refer to the dealer locator on our website (www.zeromotorcycles.com/locator) for your nearest location.
In the event that a dealer is not in your state, province, or country, you can contact Zero Motorcycles Inc. directly at +1 (888) 786-9376 (Americas, Asia and Oceania) or +31 (0) 72 5112014 (UK, Europe, Middle East and Africa) or via e-mail at support@zeromotorcycles.com.
In any written or telephonic communication, please state the specific nature of any circumstances leading to the problem and include the VIN and odometer reading.
Zero Motorcycles Inc. 380 El Pueblo Road Scotts Valley, CA 95066 USA
Zero Motorcycles B.V. Oester 12 1723 HW Noord-Scharwoude The Netherlands
(U.S. and International Patents and Trademarks Pending)
How Do I Transfer Ownership And The Limited Warranty?
If you sell your 2021 Zero Motorcycle, please visit the Zero website and access the owner resources section to fill out the transfer of ownership and warranty form. This must be performed to allow Zero the ability to contact the new owner in the unlikely event of a safety related issue. Use the email address below or feel free to contact the Zero Customer Service department for assistance.
· North America Zero Motorcycles Inc. Phone: +1 (888) 786-9376 Monday-Friday 8am to 5pm (Pacific Time) E-mail: support@zeromotorcycles.com
· Zero Motorcycles Europe Zero Motorcycles B.V. Phone: +31 (0) 72 5112014 E-mail: service.eu@zeromotorcycles.com
For updates and additional information about your motorcycle, visit the owner resources section of Zero Motorcycles website: http://www.zeromotorcycles.com/owner-resources/
9.8
Cus t omer A s sis t ance CustomerInformation
Please have the following available when contacting Zero Motorcycles Inc. as they are essential to effectively and efficiently answer your questions or resolve your concerns.
· Owner's name and address · Owner's telephone number · Vehicle identification number (VIN) · Date of purchase · Motor serial number (if visible) Note: An motorcycle information chart is provided on the inside of the front cover to record this information.
Zero Motorcycles Inc. can be contacted as follows:
Zero Motorcycles Inc. 380 El Pueblo Road Scotts Valley, CA 95066 USA
Phone: +1 (888) 786-9376
Monday-Friday 8am to 5pm (Pacific Time)
E-mail: support@zeromotorcycles.com (24 hours)
For updates and additional information about your motorcycle, visit the owner resources section of the Zero website: www.zeromotorcycles.com/owner-resources/
Customer Information
9.9
Customer Information
Reporting Safety Defects
United States
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Zero Motorcycles Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Zero Motorcycles Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at:
1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator National Highway Traffic Safety 1200 New Jersey Avenue SE Washington, DC 20590
You can also obtain other information about motor vehicle safety from:
h t t p : // w w w. s a f e r c a r. g o v
Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, in addition to notifying Zero Motorcycles Inc.
To contact Transport Canada, call their toll-free number:
+1-800-333-0510
United Kingdom, Europe, and Global Markets
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform your Zero Motorcycles authorized dealer. If you are unable to resolve the issue with your Zero Motorcycles authorized dealer you can contact Zero Motorcycles Inc. directly on +1-888-786-9376, or through our website at:
http://www.zeromotorcycles.com
9.10
S er v ic e His t or y MaintenanceRecord
After you have had your Zero Motorcycle serviced, please make sure that the appropriate maintenance record has been completed.
Use the space under "Notes" to record issues you want to remind yourself about or mention at the next service.
600 miles (1000 km) or 1 month Odometer reading: Notes:
Date:
Maintenance Record
8,000 miles (13,000 km) or 12 months Odometer reading: Notes:
Date:
Performed by:
12,000 miles (19,000 km) or 18 months Odometer reading: Notes:
Date:
Performed by:
4,000 miles (7,000 km) or 6 months Odometer reading: Notes:
Date:
Performed by:
16,000 miles (25,000 km) or 24 months Odometer reading: Notes:
Date:
Performed by:
Performed by: 10.1
Maintenance Record
20,000 miles (31,000 km) or 30 months Odometer reading: Notes:
Date:
Performed by:
24,000 miles (37,000 km) or 36 months Odometer reading: Notes:
Date:
Performed by:
28,000 miles (43,000 km) Odometer reading: Notes:
Date:
Performed by: 10.2
32,000 miles (49,000km) Odometer reading: Notes:
Performed by: 36,000 miles (55,000 km) Odometer reading: Notes:
Performed by: 40,000 miles (61,000 km) Odometer reading: Notes:
Performed by:
Date: Date: Date:
44,000 miles (67,000 km) Odometer reading: Notes:
Performed by: 48,000 miles (73,000 km) Odometer reading: Notes:
Performed by: 52,000 miles (79,000 km) Odometer reading: Notes:
Performed by:
Date: Date: Date:
Maintenance Record
56,000 miles (85,000 km) Odometer reading: Notes:
Date:
Performed by:
60,000 miles (91,000 km) Odometer reading: Notes:
Date:
Performed by:
64,000 miles (97,000 km) Odometer reading: Notes:
Date:
Performed by: 10.3
Maintenance Record
68,000 miles (103,000 km) Odometer reading: Notes:
Performed by: 72,000 miles (109,000 km) Odometer reading: Notes:
Performed by: 76,000 miles (115,000 km) Odometer reading: Notes:
Performed by: 10.4
Date: Date: Date:
80,000 miles (121,000 km) Odometer reading: Notes:
Performed by: 84,000 miles (127,000 km) Odometer reading: Notes:
Performed by: 88,000 miles (133,000 km) Odometer reading: Notes:
Performed by:
Date: Date: Date:
Index
A
ABS Disabling .........................................................................................4.18 Warning Indicator .........................................................................4.19
Accessories ........................................................................................... 1.4 Accessory Connectors (12 volt) .....................................................6.33
B
Battery ...................................................................................................6.31 12 Volt .............................................................................................6.31 High voltage ..................................................................................... 5.1
Bluetooth ....................................................................................3.20, 3.37
Bluetooth® Pairing .............................................................................. 4.4 Bluetooth® Unpairing ......................................................................... 4.6 Brake Pad Replacement ...................................................................6.13 Brake/Tail Light Bulb Replacement ..............................................6.30 Brakes ...................................................................................................6.10
Anti-lock Braking System (ABS) ...............................................4.17 Brake Fluid Type - DOT 4 ...........................................................6.11 Brake Pad Inspection ..................................................................6.12 Braking ............................................................................................4.10 Front Brake.....................................................................................6.11 Front Brake Lever Adjuster ........................................................3.18 Rear Brake......................................................................................6.11
C
Charger 3 kW ................................................................................................... 5.2 6 kW ................................................................................................... 5.2
Charging the Power Pack................................................................... 5.7 Charge Target................................................................................3.51 Delay/Scheduled ..........................................................................3.50
Cleaning Your Motorcycle................................................................6.37 Connectivity ......................................................................................... 3.37 Contact information
NHTSA .............................................................................................9.10 Zero Motorcycles ............................................................................ 9.9
Cruise Control ...........................................................................3.10, 3.16
D
Dash .......................................................................................................3.19 Brightness & Contrast .................................................................3.30 Display Units .................................................................................. 3.43
Gauges ........................................................................3.25, 3.33, 4.12
Overview ......................................................................................... 3.19 Temperature Gauges ................................................................... 4.12 Warning Lights ..............................................................................3.22 Dash Screens ...................................................................................... 3.27 Menu Screen .................................................................................. 3.27 Riding Screen ................................................................................3.27 Data.......................................................................................................... 8.2
INDEX.1
Index
Date Setting - Time, Month, & Year ................................................... 3.39
Drag Torque Control ......................................................................... 4.23 Drive Belt.............................................................................................. 6.24
Adjustment ..................................................................................... 6.27
Checking Drive Belt Tension ........................................... 6.24, 6.26
Gates® Carbon DriveTM Smartphone application ................ 6.25
E
Emissions Information ........................................................................ 1.4 Errors
Access Errors ................................................................................ 3.57 Error Code - Clearing .................................................................. 3.57 Error Code Definitions .................................................................. 7.3
F
Firmware Version ............................................................................... 3.58 Fuses ..................................................................................................... 6.33
12 Volt Fuse Center ..................................................................... 6.34 High Voltage Fuses ...................................................................... 6.36
G
Gauges........................................................................................ 3.25, 3.33
General Operation Key Switch/Steering Lock Positions ......................................... 4.8 Pre-Ride Inspection ....................................................................... 4.1
General Safety Precautions............................................................... 2.1
H
Headlight Alignment ....................................................................................... 6.29 Bulb Replacement........................................................................ 6.29
Heated Grips (if equipped) .............................................................. 3.17 Helmet Lock ........................................................................................ 3.59
I
Ignition switch....................................................................................... 4.8 Important Operating Information ..................................................... 2.2 Inspection - Pre-ride ............................................................................ 4.1
K
Keys ......................................................................................................... 4.7
Kickstand ....................................................................................... 3.5, 4.9
L
Load limits ............................................................................................. 4.2
Location Of Important Labels ................................................... 2.3, 2.4
Log book .............................................................................................. 10.1
M
Maintenance Record............................................................................................. 10.1
Maintenance Schedule ....................................................................... 6.2 Maximizing Range ............................................................................. 4.14 Maximum weight capacity ................................................................. 4.2
INDEX.2
Index
Mode Button ........................................................................................3.12 Terminology ...................................................................................3.12
Motor Serial Number ........................................................................... 1.5 Motor Stop Switch..............................................................................3.10
O
Operating Your Motorcycle .............................................................4.10
Braking ..................................................................................4.10, 4.17
S t o p p i n g .......................................................................................... 4.10 Tip-over sensor................................................................................ 4.9 Owner's Responsibilities.................................................................... 6.1
P
Parking ..................................................................................................6.38 Parts and accessories ......................................................................... 1.4 Parts/Maintenance Items ................................................................... 6.2 Power Pack ............................................................................................ 6.9
Plug in Your Z-Force Power Pack....................................... 1.1, 5.7
Power pack and battery referencing ......................................... 1.2 Serial Number.................................................................................. 1.5
State of Charge ...................................................................3.20, 3.48
When to charge your Z-Force Power Pack .............................. 1.3 Power pack and battery referencing ............................................... 1.2 Power Tank ............................................................................................ 5.9
R
Replacement keys ................................................................................ 4.7 Replacement tires ..............................................................................6.23
Reporting safety defects ..................................................................9.10 Ride Modes ..........................................................................................3.13
CUSTOM ......................................................................................... 3.13 ECO, STREET, SPORT, & RAIN ................................................ 3.13
S
Safe Riding Information...................................................................... 1.2 Safety Interlocks ................................................................................... 7.9 Seat Removal ...................................................................................... 6.28 Serial Number
Motor.................................................................................................. 1.5 Power Pack ...................................................................................... 1.5 Smartphone Application ..................................................................... 4.3 Specifications........................................................................................ 8.1 State of Charge (SoC) .......................................................................3.48 Steering lock ......................................................................................... 4.8 Storage Long Term ...................................................................................... 6.38 Suspension Front .................................................................................................6.14 Rear .................................................................................................. 6.14 Suspension Adjustment....................................................................6.15 Front Fork Adjustment ................................................................6.18 Rear Shock Adjustment ..............................................................6.19 Suspension settings Front (Factory) ............................................................................... 6.18 Rear (Factory) ................................................................................6.22
INDEX.3
Index
T
Technical Specifications SR/S (Europe) ................................................................................. 8.2 SR/S (Rest Of The World) ............................................................ 8.6
Time Auto Time Sync............................................................................. 3.39 Display on Dash (am/pm or 24hr) ............................................ 3.43 Format (am/pm or 24hr) ............................................................. 3.39 Setting ............................................................................................. 3.39 Visible or Hidden .......................................................................... 3.35
Tip-over sensor ..................................................................................... 4.9 Tire Inflation ........................................................................................ 6.23 Traction Control ................................................................................. 4.20
Disable ............................................................................................ 4.20 Modes - Street, Sport, & Rain ................................................... 4.20 Traction Control Indicator ............................................................... 4.20 Trip Display A or B................................................................................ 3.32 Reset................................................................................................ 3.56 Turn Signal Light Bulb Replacement ............................................ 6.30
V
Vehicle Identification Number (VIN) Location ............................................................................................ 1.5 Understanding Your VIN Number............................................... 8.1
Vehicle Range ..................................................................................... 4.13
W
Warning Lights.................................................................................... 3.22 Warranty
Coverage .......................................................................................... 9.1 Exclusions ........................................................................................ 9.3 Transfer Of Ownership And Warranty ....................................... 9.8 Wheels And Tires ............................................................................... 6.23
Y
Yellow key .............................................................................................. 4.7
INDEX.4
First Responder Information High Voltage Component Locations
First Responder Information High Voltage Component Locations
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