Error Codes
The drive system is continuously monitored. In the event of an error, a corresponding error code is shown on the Display.
| Error code | Cause | Corrective measures |
|---|---|---|
| ERR 0401 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0403 DRV COMM | Peripheral communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0405 DISP COMM | Walk assist communication error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 0407 DRV SW | Drive Unit electronic error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0408 DRV HW | Drive Unit overcurrent error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 040B DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 040C DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 040D DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 040E DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 040F DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0415 DRV SW | Configuration error | Contact your TQ dealer. |
| ERR 0416 BATT COMM | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0418 DISP COMM | Display initalization error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 041D DRV HW | Drive Unit memory error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 041D DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 042B DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 042E DRV SW | Drive Unit electronic error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 0440 DRV HW | Drive Unit overcurrent error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 0445 DRV HW | Drive Unit over temperature error | Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. |
| ERR 0451 DRV HOT | Drive Unit over temperature error | Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. |
| ERR 0452 DRV HOT | Drive Unit over temperature error | Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. |
| ERR 0453 DRV SW | Drive Unit initalization error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0457 BATT CONN | Drive Unit voltage error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0458 BATT CONN | Drive Unit overvoltage error | Replace the Charger and use only original Charger. Contact your TQ dealer if the error still occurs. |
| ERR 045D BATT GEN | General Battery error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0465 BATT COMM | Battery communication error timeout | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0469 BATT GEN | Critical Battery error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0475 BATT COMM | Battery initalization error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0477 DRV SW | Software Drive Unit configuration incorrect | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0479 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 047A DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 047B DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 047D DRV HW | Drive Unit overcurrent error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 047F DRV HOT | Drive Unit overtemperature error | Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. |
| ERR 0480 DRV SENS | Drive Unit assist error | Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. |
| ERR 0481 BATT COMM | Battery communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0482 DRV SW | Drive Unit configuration error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0483 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0484 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0485 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0486 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0487 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0488 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0489 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048A DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048B DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048C DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048D DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048E DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 048F DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0490 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0491 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0492 DRV SW | Software runtime error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0493 DRV HW | Drive Unit voltage error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0494 DRV HW | Supply voltage problem | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0495 DRV HW | Drive Unit voltage error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0496 DRV HW | Drive Unit phase breakage | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0497 DRV HW | Drive Unit calibration error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04C8 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0498 DRV COMM | Peripheral communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0499 DRV COMM | Peripheral communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049A DRV COMM | Peripheral communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049B DRV SENS | Cadence-sensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049C DRV SENS | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049D DRV SENS | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049E DRV SENS | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 049F DRV SENS | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A0 DRV COMM | CAN-Bus communication error | Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A1 DRV COMM | CAN-Bus communication error | Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A2 DRV COMM | Microcontroller electronics error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A3 DRV SW | Cadence-sensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A4 DRV HW | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A5 DRV SW | Torquesensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A6 BATT COMM | Battery communication error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A7 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04A8 SPD SENS | Speedsensor error | Check the distance between magnet and Speedsensor or check for tampering. |
| ERR 04A9 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04AA DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| WRN 04AB DRV SENS | Cadence-sensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04AD DRV SW | Drive Unit control error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04AE DRV SW | Cadence-sensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04AF DRV SW | Cadence-sensor error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 0480 DRV HW | Drive Unit mechanical error | Check if anything is stuck or wedged in the chainring. Contact your TQ dealer if the error still occurs. |
| ERR 04C8 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04C9 DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04CA DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 04CB DRV SW | General software error | Restart the system. Contact your TQ dealer if the error still occurs. |
| WRN 0601 SPD SENS | Speedsensor problem | Check the distance between magnet and Speedsensor. Restart the system. Contact your TQ dealer if the error still occurs. |
| WRN 0602 DRV HOT | Drive Unit overtemperature | Permissible operating temperature exceeded. Switch off the drive unit to allow it to cool down. Start the system again. Contact your TQ dealer if the error still occurs. |
| WRN 0603 DRV COMM | CAN-Bus communication problem | Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. |
| WRN 0604 DRV UPDT | Encoder update from Torquesensor | Wait approx. 1 minute and do not switch off the system so that the update can be performed. Contact your TQ dealer if the error still occurs. |
| WRN 0605 SPD SENS | Speedsensor problem | Ensure permissible distance of the magnet to the speed sensor. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4401 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4403 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4404 BATT SW | Battery – CAN initialization not possible | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4405 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4407 BATT OV | Battery cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4408 BATT OV | Battery cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4409 BATT HW | Battery deep discharged or defect cell | Recharge the Battery immediately. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 440A BATT UV | Battery voltage too low | Recharge the Battery immediately. Contact your TQ dealer if the error continues to occur. |
| ERR 440C BATT OV | Battery voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 440E BATT GEN | Battery short circuit | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 440F BATT UV | Battery voltage too less | Allow the Battery to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4410 BATT HW | Battery cell difference too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4411 BATT UV | Battery voltage too less | Allow the Battery to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4412 BATT OV | Battery voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4414 BATT HW | Battery cell difference measurement too high | Restart the system and make sure that Battery has at least firmware version 1.99.5. Contact your TQ dealer if the error still occurs. |
| ERR 4415 BATT UV | Battery voltage too less | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4416 BATT HW | Battery charging not possible | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4417 BATT HW | Battery cell voltage too less | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4418 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4419 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 441B BATT HW | Battery cell temperature deviation | Allow the Battery to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 441C BATT HOT | Battery cell temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 441D BATT COLD | Battery cell temperature too low | Allow the Battery to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 441E BATT HOT | Battery cell temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 441F BATT COLD | Battery cell temperature too low | Allow the Battery to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4420 BATT HOT | Battery cell temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4421 BATT HOT | Battery cell temperature too low | Allow the Battery to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4422 BATT COLD | Battery cell temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4423 BATT COLD | Battery cell temperature too low | Allow the Battery to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4424 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4428 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4429 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 442A BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 442B BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 442C BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 442D BATT HW | Battery hardware failure | Restart the system. Check if Battery connector is properly plugged in or dirty. Contact your TQ dealer if the error still occurs. |
| ERR 442F BATT HOT | Battery temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4430 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4431 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4432 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4433 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4434 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4435 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4436 BATT HW | Battery hardware failure | Restart the system. Check if Battery connector is properly plugged in or dirty. Contact your TQ dealer if the error still occurs. |
| ERR 4437 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4439 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 443A BATT GEN | Battery charge overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 443B BATT GEN | Battery discharge overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 443D BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 443E BATT GEN | Battery overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 443F BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4441 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4442 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4443 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4444 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4446 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4447 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4448 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4449 BATT SW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 444B BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4450 BATT OV | Battery cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4455 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4462 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4463 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4464 BATT HW | Battery reference voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 446C BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 446E BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4471 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4472 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4473 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4474 BATT HOT | Battery temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4475 BATT HOT | Battery temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4476 BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 447B BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 447C BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 447F BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4483 BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4484 BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4485 BATT GEN | Battery Software does not fit the Range Extender | If necessary, try without the Range Extender. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4486 BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4487 BATT HW | Software status of Battery or Range Extender not up to date | Contact your TQ dealer so that the required update can be applied via DST. |
| ERR 448A BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 448B BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 448E BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 448F BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4490 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4491 BATT HOT | Battery cell temperature too high | Allow the Battery to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4492 BATT OV | Battery cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4494 BATT HOT | Battery temperature difference too high | Allow the Battery to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4495 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 4496 BATT HW | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 449A BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 449B BATT GEN | Battery hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5001 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5003 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5004 REX SW | Range Extender – CAN initialization not possible | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5005 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5007 REX OV | Range Extender cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5008 REX OV | Range Extender cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5009 REX HW | Range Extender deep discharged or cell defect | Recharge the Range Extender immediately. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 500A BATT UV | Voltage of the Range Extender too low | Charge the Range Extender immediately. Contact your TQ dealer if the error continues to occur. |
| ERR 500C REX OV | Range Extender voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 500E REX GEN | Range Extender short circuit | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 500F REX UV | Range Extender voltage too less | Allow the Range Extender to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5010 REX HW | Range Extender cell difference too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5011 REX UV | Range Extender voltage too less | Allow the Range Extender to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5012 REX OV | Range Extender voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5014 BATT HW | Cell difference measurement of the Range Extender too high | Restart the system and make sure that the Range Extender has at least firmware version 1.99.5. Contact your TQ dealer if the error still occurs. |
| ERR 5015 REX UV | Range Extender voltage too less | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5016 REX HW | Range Extender charging not possible | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5017 REX HW | Range Extender cell voltage too less | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5018 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5019 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 501B REX HW | Range Extender cell temperature deviation | Allow the Range Extender to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 501C REX HOT | Range Extender cell temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 501D REX COLD | Range Extender cell temperature too low | Allow the Range Extender to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 501E REX HOT | Range Extender cell temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 501F REX COLD | Range Extender cell temperature too low | Allow the Range Extender to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5020 REX HOT | Range Extender cell temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5021 REX HOT | Range Extender cell temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5022 REX COLD | Range Extender cell temperature too low | Allow the Range Extender to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5023 REX COLD | Range Extender cell temperature too low | Allow the Range Extender to warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5024 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5028 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5029 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 502A REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 502B REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 502C REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 502D BATT HW | Range Extender hardware error | Restart the system. Check whether the Range Extender cable is plugged in correctly or is dirty. If necessary, try without Range Extender. Contact your TQ dealer if the error still occurs. |
| ERR 502F REX HOT | Range Extender temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5030 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5031 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5032 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5033 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5034 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5035 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5036 BATT HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5037 REX HW | Range Extender hardware error | Restart the system. Check whether the Range Extender cable is plugged in correctly or is dirty. If necessary, try without Range Extender. Contact your TQ dealer if the error still occurs. |
| ERR 5039 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 503A REX GEN | Range Extender charge overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 503B REX GEN | Range Extender discharge overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 503D REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 503E REX GEN | Range Extender overcurrent | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 503F REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5041 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5042 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5043 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5044 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5046 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5047 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5048 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5049 REX SW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 504B REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5050 REX OV | Range Extender cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5055 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5062 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5063 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5064 BATT HW | Reference voltage of the Range Extender too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 506C REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 506E REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5071 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5072 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5073 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5074 REX HOT | Range Extender temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5075 REX HOT | Range Extender temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5076 REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 507B REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 507C REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 507F REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5083 REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5084 REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5085 REX GEN | Range Extender Software does not fit the Battery | If necessary, try without the Battery. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5086 REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5087 REX HW | Software status of Battery or Range Extender not up to date | Contact your TQ dealer so that the required update can be applied via DST. |
| ERR 508A REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 508B REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 508E REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 508F REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5090 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5091 REX HOT | Range Extender cell temperature too high | Allow the Range Extender to cool down to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5092 REX OV | Range Extender cell voltage too high | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5094 REX HOT | Range Extender temperature difference too high | Allow the Range Extender to cool down or warm up to room temperature. Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5095 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5096 REX HW | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 509A REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 509B REX GEN | Range Extender hardware failure | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5401 DRV CONN | Communication error between Drive Unit and Display | Restart the system. Contact your TQ dealer if the error still occurs. |
| ERR 5402 DISP BTN | Remote button pressed when switching on | Don't press the Remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. |
| ERR 5403 DISP BTN | Remote button pressed when switching on | Don't press the Remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. |
| WRN 5404 DISP BTN | Walk assist user error | Activate walk assist by pressing the UP button (Walk) on the Remote until Walk appears on the Display. Release the button directly and press it again to use the walk assist. Contact your TQ dealer if the error still occurs. |
