AllSecure650™ 2K Wire-Free HD Wireless NVR Security System (NVK-650) – Swann
AllSecure600/650TM 2K Wireless Security Kit INSTRUCTION MANUAL Contents Important Information 4 Warranty Information 5 Camera Mode & Placement 6 Camera Placement 7 Network: Connection - Wi-Fi 9 Network: Wireless Camera - Mesh Mode 10 Network: Wireless Camera 11 Network: Wireless Camera - Wireless Channel 12 Network: Wireless Camera - Setup 13 Network: Connection - Wired 14 Mode Frequently Asked Questions 15 Password Reset 16 Live View 17 Live View Mode 18 Live View Controls 19 Live View Digital Zoom Mode 21 Main Menu 22 Menu Layout 23 Camera Configuration 24 Record: Mainstream 25 Record: Substream 26 Alarm: Detection 27 Motion Detection Setup 29 Motion Detection Tips 30 Thermal-Sensing Tips 31 Alarm: Deterrent 32 Deterrent Schedule 33 Recording Configuration 34 Record: Record 35 Record: Schedule 36 Capture: Capture 37 Capture: Schedule 38 System Configuration 39 Display: Display Configuration 40 Network: Port Configuration & RTSP 41 Using RTSP 42 Network: Email Configuration 43 Network: Email Schedule 44 Device: HDD 45 Device: S.M.A.R.T 46 Device: Cloud Storage 47 System: General 48 System: Date and Time 49 System: Users 50 Advanced: Maintain 51 Advanced: Events 52 Advanced: Auto Upgrade 53 Advanced: Remote Support 54 System Status 55 System: Information 56 2 Contents System: Channel Information & Record Info 57 System: Network State 58 Search: Log 59 Restoring your NVR 60 Camera Pairing 61 Event Playback & Backup 62 Search: Basic 63 Search: Events (copy events to a USB flash drive) 66 Search: QuickShot (copy snapshots to a USB flash drive) 68 Playing a Slideshow 69 Search: QuickReview 70 Search: External File 71 FCC Verification 72 Help & Resources 73 3 Important Information This instruction manual was created to cover the use, operation and features of a broad number of Swann CCTV systems. Some features and configuration options shown in this manual aren't available on all models and may only be accessed on specific models. If information is required on specific features not called out on the product web page or packaging, please contact our Swann helpdesk in your region for further information. Every effort has been made to ensure that the information in this manual is accurate. Because of our on-going efforts to constantly improve our products, additional features and functions may have been added since that time. Swann is not responsible for printing or clerical errors. Battery Safety Information DANGER: This product contains a coin/button cell battery. Keep the battery away from babies and small children at all times. · This battery can cause severe or fatal injuries in two hours or less if it is swallowed or placed inside any part of the body · If the battery is suspected of or has been swallowed, or placed inside any part of the body, immediately seek medical attention · If the battery is suspected of or has been swallowed, or placed inside any part of the body, immediately seek medical attention Important Password Information This NVR does not have a default password. A password is created during the Startup Wizard. If password protection has been enabled and you have forgotten your password, your NVR's MAC address can be used to create a new password (see page 16 - Password Reset). Click for contents 4 Warranty Information USA Swann Communications USA Inc. 12636 Clark Street Santa Fe Springs CA 90670 USA Australia Swann Communications Suite 5B, 706 Lorimer Street Port Melbourne Vic 3207 Australia United Kingdom Swann Communications LTD. 2 Canon Harnett Court, Wolverton Mill Milton Keynes, MK12 5NF United Kingdom Warranty Terms & Conditions Swann Communications warrants this product against defects in workmanship and material for one (1) year from its original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end-user is responsible for all freight charges incurred to send the product to Swann's repair centers. The end-user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental, or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end-user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end-user or third-party modifications to any component or evidence of misuse or abuse of your device will render all warranties void. By law, some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence. For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Click for contents 5 Camera Mode & Placement The cameras provided with your NVR can operate in two different modes. The default mode is AP, where each camera connects to your NVR wirelessly. It does this by using WiFi Direct (a standard that allows two or more devices to establish a connection without needing a Wi-Fi access point or router). The other mode is Mesh. This allows each camera to connect to your Wi-Fi network independent of your NVR, giving you flexibility on where you can mount cameras without signal degradation. If you have a large house, you can install Wi-Fi extenders to provide better coverage over a larger space. Click for contents Channel 1 29/08/2022 10:39:26 AM 6 Camera Placement View the camera's signal strength in Live View mode. Your Wi-Fi router. You can mix n match modes to select the best signal strength for each camera. Your NVR connected to the TV via HDMI. It's also connected to your Wi-Fi network. A Wi-Fi repeater can eliminate dead spots. Click for contents The layout and size of your residence, Wi-Fi router location, and where your NVR will be installed all play a part in where your cameras are placed and which mode they will operate on. Also, consider the infrastructure within the residence or if there are multiple stories and other surrounding Wi-Fi-type devices. In medium and large size dwellings, there might be Wi-Fi dead spots where devices fail to find a Wi-Fi signal or the signal strength is extremely low. You can find these dead spots by walking around your house with your mobile device and looking at the bars indicating the signal strength. This is typically caused by physical barriers such as a wall or large objects obstructing the Wi-Fi signal. By utilizing one or more WiFi repeaters, you can eliminate these dead spots by extending the coverage of your Wi-Fi network. AP: This is the default mode the cameras connect to your NVR. This mode may restrict the distance on where the cameras can be placed due to the signal strength between your NVR and the camera. Mesh: In this mode, the cameras are connected to your Wi-Fi network. This gives you the advantage of not being restricted to where your NVR is located and where the cameras can be placed. When looking at the camera's signal strength in Live View mode, aim to have a minimum of two bars for a consistent connection. For example, if the camera has one or two bars in AP mode and three or more bars in Mesh mode, leave this in Mesh mode. (continued on next page) 7 Camera Placement View the camera's signal strength in Live View mode. 2 Your Wi-Fi router. 1 You can mix n match modes to select the best signal strength for each camera. Your NVR connected to the TV via HDMI. It's also connected to your Wi-Fi network. A Wi-Fi repeater can eliminate dead spots. 4 3 1 The camera placed at the front door is connected via Mesh mode to the Wi-Fi router due to the strong signal strength. 2 The camera overlooking the backyard is connected via Mesh mode to the Wi-Fi extender located in the bedroom. It was discovered that the bedroom is a Wi-Fi dead spot, so a Wi-Fi extender has been installed to extend the coverage of the Wi-Fi network. 3 The camera overlooking the front entrance of the garage is connected via Mesh mode to the Wi-Fi router due to the strong signal strength. An additional Wi-Fi extender can be installed inside the garage to extend the coverage of the Wi-Fi network. 4 The camera placed at the rear entrance of the garage is connected via AP mode. As the camera is closer to the NVR than the Wi-Fi router, the signal strength is stronger in this mode than in Mesh mode. The camera's Wi-Fi signal strength is determined by three strength levels: At Medium and High strength, the camera will display and record at 2K. At Low strength, it will display and record at 720p. The signal strength will vary depending on which mode the cameras will operate on and the distance where the cameras will be placed. To connect your NVR to your Wi-Fi router see page 9. To connect cameras to Mesh mode see page 10. To see technical information about each camera such as Wi-Fi signal strength and available streams see page 11. To change the wireless channel of your NVR see page 12. Click for contents 8 Network: Connection - Wi-Fi 1. Click the "Scan" button. After a short moment, a list of Wi-Fi access points that your NVR detects, will be shown (see inset above). Click on your Wi-Fi access point then click the "Select" button. Click the "Refresh" button if nothing appears. 2. Input the password for your Wi-Fi access point then click the "Apply" button. Make sure the password is correct before proceeding (click the eye icon to display the Wi-Fi password). Click "Open Network" if a password isn't required. 3. After a short moment, your NVR will connect to your Wi-Fi access point. Click "OK" to continue. The Link Status will change to Connected indicating a successful connection (if you see Not Connected, check that the Wi-Fi password is correct). Click for contents Wi-Fi mode allows wireless communication from your NVR to the router to gain internet access. This gives you the flexibility of placing your NVR in a different location, without having to be physically connected to your router. Click "Default" to revert to default settings. Click "Apply" to save settings. 9 Network: Wireless Camera - Mesh Mode 3 4 5 21 A mesh network is a group of networking devices that act as a single Wi-Fi network. This can provide better Wi-Fi coverage over a wider space. If you have a large house, additional Wi-Fi extenders can be added to provide better coverage over a wider space. As your cameras can operate in Mesh mode, this gives you greater flexibility on where each camera can be mounted without signal degradation. Click "Default" to revert to default settings. Click "Apply" to save settings. Before proceeding, make sure your NVR is connected to your router using the provided Ethernet cable (Wired mode) or via Wi-Fi mode. For Wi-Fi connection instructions, see page 9. 1. Connect: Click this to wake up the camera (your Wi-Fi credentials will not sync if your camera is in standby mode). 2. Mode: Click the drop-down menu and select "Mesh". 3. Scan: Click this to scan for your Wi-Fi. After a short moment, a list of Wi-Fi access points that your NVR detects will be shown. Click on your Wi-Fi access point, then click the "Select" button. Click the "Refresh" button if nothing appears (if you have one or more Wi-Fi extenders installed, these can also be selected). The SSID field will be populated after selecting your Wi-Fi access point. 4. Password: Input the password for your Wi-Fi access point (click the eye icon to display the Wi-Fi password). 5. Sync: Click this to sync the Wi-Fi credentials to the camera. After a few moments, the camera will be connected to your Wi-Fi access point. If the camera fails to connect to your Wi-Fi access point and is no longer paired to your NVR, change the mode back to "AP", click "Apply", then repair the camera to try again. See page 61 for pairing instructions. Be aware that any interruptions to your Wi-Fi network will also interrupt the camera's stream and recording. Click for contents 10 Network: Wireless Camera The functions here will display technical and status information of the cameras paired to your NVR. You can also change the channel name, adjust image settings as well as change what mode the cameras will operate on. Click "Default" to revert to default settings. Click "Apply" to save settings. Channel Name: Enter a name for the camera selected. It can be up to 16 characters in length. Setup: Click the button to access the camera display settings (see page 13). Pair State: Will state if a camera has been paired or not paired to that particular channel. Recording Time: Determines how long your NVR will record when the camera has detected motion. It also determines how long you can view the camera in Live View mode. You can increase this but know that this will use more battery power. Camera Version: Displays the camera's firmware version. Pair: Click this to pair a camera, then follow the on-screen instructions. Unpair: Click this to unpair the camera from that channel. Wi-Fi Strength: Will display the camera's Wi-Fi signal strength (this may update if there are changes to the signal strength). Available Stream: Displays the camera's display and recording resolution. IP Address: Displays the camera's IP address. MAC Address: Displays the camera's MAC address. By default, the cameras pair wirelessly to your NVR using AP mode. Your NVR will assign an IP address to each camera directly. Depending on where your NVR will be located, this may restrict the distance on where the cameras can be mounted due to the signal strength between each device. For additional flexibility with camera placement, enable Mesh mode (see page 10). Click for contents 11 Network: Wireless Camera - Wireless Channel When your NVR is connected to your router using the supplied Ethernet cable, you have the option of changing the wireless channel that the cameras communicate on when in AP mode to avoid signal interference. Click "Default" to revert to default settings. Click "Apply" to save settings. If the camera's signal strength is low even at short distances, changing the wireless channel may improve the situation. Electronics such as cordless phones, garage door openers, microwaves, and the neighbors' Wi-Fi networks may use the same frequency range. Change the wireless channel to communicate on a different frequency to avoid interference. Region: Click the drop-down menu and select your region. Wireless Band Selection: Click the drop-down menu and select "Manual". Wireless Channel: Click the drop-down menu and select a different wireless channel. Click the "Apply" button to save. Go to Live View mode and observe the camera's signal strength. Wait ten or so minutes to see if the signal strength has improved. If it stays the same or has worsened, try a different channel. Click for contents 12 Network: Wireless Camera - Setup Channel 1 29/08/2022 10:39:26 AM Channel: Select a camera that you would like to edit. Channel Name: Enter a name for the camera selected. It can be up to 16 characters in length. Show Name: Leave this enabled to display the camera name in Live View mode, otherwise click the checkbox to disable it. Record Time: Leave this enabled, as a timestamp will be embedded on all video recordings. Click the checkbox if you wish to disable it. Hue: This changes the color mix of the image. Bright: This changes how light the image appears to be. Contrast: The difference in luminance that makes an object distinguishable. Saturation: This alters how much color is displayed in the image. Click for contents Use the slider to adjust each setting. When finished, click the "Apply" button then click "OK". Right-click the mouse to exit. Any changes made to the display settings available will affect your recordings. 13 Network: Connection - Wired As SwannLink Peer-to-Peer technology is utilized to communicate with your network and mobile device, a configuration of the network settings is not required. If you have networking expertise and require specific settings, for example, you want to use a fixed IP address for your devices or you want to use a specific DNS, you do have the ability to change them. Click "Default" to revert to default settings. Click "Apply" to save settings. Mode: There are two ways your NVR can connect to your home network, wired or Wi-Fi. If your NVR is connected to your router using an Ethernet cable, leave this on Wired. For Wi-Fi connection instructions, see page 9. DHCP (Dynamic Host Configuration Protocol): Your router will automatically assign an IP address to each device connected to your network. This is enabled by default and is the recommended method of connection. If you are disabling DHCP, the following five options can be changed (this is for advanced users only): IP Address: Each device on your network must have a unique IP address. A typical address might be "192.168.1.24" or something similar. Subnet Mask: This allows the flow of network traffic between hosts to be segregated based on a network configuration. A typical address might be "255.255.255.0" or something similar. Gateway: This allows your NVR to connect to the internet. This is typically the same IP address as your router. DNS (Domain Name System)1/2: Input the DNS settings for your internet service provider. MTU (Maximum Transmission Unit): This dictates the maximum size for any packet of data sent from a device over a network. If you find that your internet connection speed when viewing your cameras on your mobile device isn't as fast as you would expect, changing the MTU size may improve this situation. We recommend clicking this link, which explains how to find the best MTU size for your home network and connected devices. Click for contents 14 Mode Frequently Asked Questions AP mode, Mesh mode, which one do I choose? By default, all the cameras will connect to your NVR using AP mode. Changing the mode is entirely dependant on where the cameras are mounted and the signal strength to your NVR. Please try the following: 1. Start with one camera. Move the camera to the location that it will be mounted. 2. In Live View mode, look at the camera's signal strength. If it has two or more bars consistently, leave the camera in AP mode. 3. If the signal strength is at one bar or it's changing from one bar to two bars, you have a couple of options: If your NVR is connected to your router using the supplied Ethernet cable, you have the option of changing the wireless channel that the cameras communicate on to avoid signal interference. See page 12 on how to do this. Change the camera's mode from AP to Mesh. This will connect the camera to your Wi-Fi network independent of your NVR, thus giving you flexibility on where the camera will be mounted. See page 10 on how to do this. Aim to have a consistent signal strength of two or more bars, regardless of which mode the cameras are connected to your NVR. This ensures that your NVR records all events detected by the cameras. I'm having issues with my Wi-Fi network. Will this affect the cameras? Cameras running in AP mode won't be affected. Cameras running in Mesh mode will be. If the cameras fail to display in Live View mode, this would indicate that they have disconnected from your Wi-Fi network. It also applies to your NVR if it's connected to your network via Wi-Fi mode (see page 10). It could be due to interference with surrounding Wi-Fi devices, or your Wi-Fi access point may be at fault. I've tried connecting the camera to Mesh mode, but it fails to appear in Live View mode. What can I do? This is most likely because the password entered to connect to your Wi-Fi access point is incorrect. Change the mode back to "AP", click "Apply", then repair the camera to your NVR (see page 61) and try again. Do I need to connect my NVR to my Wi-Fi network to use Mesh mode? Yes, you do. You can connect your NVR using Wired mode with the supplied Ethernet cable (see page 14). Or Wi-Fi mode if your NVR is in a different location from your router or Wi-Fi access point (see page 10). I have a large house, and I use a Wi-Fi repeater to increase the coverage of my Wi-Fi. Can I connect the cameras to this? The cameras can connect to your Wi-Fi repeater in Mesh mode. When scanning for your Wi-Fi access point, the repeater can also be selected (see page 10). I have an Orbi, Google Nest, Eero, or other Mesh-type Wi-Fi. Can I connect my cameras to this? The cameras can connect to your Mesh system in the same way as they connect to any Wi-Fi network or Wi-Fi repeater. Just choose the Wi-Fi network from the list after you scan (see page 10). Click for contents 15 Password Reset Channel 1 29/08/2022 10:39:26 AM Channel 2 29/08/2022 10:39:26 AM Channel 3 29/08/2022 10:39:26 AM BC:51:FE:08:DB:34 Channel 4 29/08/2022 10:39:26 AM Channel 1 29/08/2022 10:39:26 AM Channel 2 29/08/2022 10:39:26 AM Channel 3 29/08/2022 10:39:26 AM Channel 4 29/08/2022 10:39:26 AM Click for contents There are two methods available to reset your DVR's password - using the MAC address of your NVR sent to your email or by pressing and holding down your NVR's reset button. Please try the first method first - 1. Right-click the mouse on the Live View screen to display the Menu Bar, click the "Start" button (bottom left on the Menu Bar) then click "Setup". 2. At the password login screen click "Forgot Password" then click "Yes". 3. After a short moment, you will receive a password reset request email containing your NVR's MAC address. If it is not in your inbox, check your junk or spam folder (if you don't receive the email, see the warning message below). 4. Input the MAC address (known as the password recovery code) including the colons (see left example) then click "Unlock". 5. A message will appear on-screen stating that your password has been reset. Click "OK" to continue. 6. Enter a new password. The password has to be a minimum of six characters and can contain a mixture of numbers and letters. Use a password that you are familiar with, but is not easily known to others. 7. Write down your password in the space provided below for safe keeping. 8. Click "Finish" to continue. A message will appear on-screen. Click "OK" to close. If you're not receiving an email to reset your password, your NVR has a reset button to do a factory reset. Just be aware, for security and privacy reasons to stop malicious access, restoring your NVR will reset all saved changes to the settings available, and the storage device will be formatted as well, removing any saved events (see page 60 - Restoring your NVR). 16 Live View Live View is the default display mode for your NVR. Each camera connected will be displayed on-screen. You can check the status or operation of your NVR and cameras using the icons and Menu Bar on the Live View screen. Right-click the mouse to access the Menu Bar. Channel 1 29/08/2022 10:39:26 AM Channel 2 29/08/2022 10:39:26 AM Channel 3 29/08/2022 10:39:26 AM Channel 4 29/08/2022 10:39:26 AM Channel 1 29/08/2022 10:39:26 AM Click for contents 17 Live View Mode Live View mode is the default display for your NVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your NVR by using the status icons on the Live View screen. The date and time as well as the name for each camera are also displayed. Camera Name Channel 1 29/08/2022 10:39:26 AM Channel 2 29/08/2022 10:39:26 AM Indicates the camera's wireless signal strength and battery level. Event Notification Panel Status Icons Camera Toolbar Channel 3 29/08/2022 10:39:26 AM Channel 4 29/08/2022 10:39:26 AM Main Menu Click the play button to wake up the camera. Double-click the channel to view full-screen Menu Bar 1 234 567 8 9 10 11 Click and drag a live video channel to reposition it. Right-click the mouse in Live View mode to display the Menu Bar (see page 19 for information). The Camera Toolbar provides access to image settings, zoom and other functions (see page 19 for information). Click for contents 18 Live View Controls Menu Bar 1. Click to reveal additional functions available (see dialogue box below). 2. When viewing a single camera, click this to revert to four camera view. 3. Click to revert to eight camera view. 4. Click to select from one of the multi-screen viewing modes available. 5. Click to access the Search menu. From here you can play previously recorded videos. 6. Click to change the volume or to mute (click the speaker icon to mute). 7. Click to wake up all the cameras. A live view will display for 30 seconds. 8. Displays the charge level of the battery inserted into the rear of your NVR. 9. Indicates that your NVR is connected to your home network either using the supplied Ethernet cable or via Wi-Fi. 10. Click to enter Manual Record mode. When enabled this will bypass the current recording schedule. To stop recording, click the camera button on the Camera Toolbar. 11. Click this to enter the Startup Wizard. Main Menu Camera Toolbar 1234 Search: Click to search and play recorded videos, view snapshots, and access system log files. Setup: Click to access the Main Menu. Unlock: Click to unlock your NVR. If the Menu Timeouts function is disabled, click to lock your NVR to prevent access. Shutdown: Click to shutdown, reboot, or logout of your NVR. Always shutdown your NVR when disconnecting the power. To access the camera's toolbar, wake up the camera first, then leftclick to display. 1. Click to start a manual recording (will turn red indicating that it is recording). Click again to stop. 2. Click to enter Zoom mode. 3. Click to adjust image settings. 4. Click to enable the camera's siren and spotlight. Click for contents 19 Live View Controls 1 2 3 The Event Notification Panel displays a thumbnail of Status Icons an event that has occurred via human-sized object detection or motion detection. Events are color-coded according to the event type. Use the mouse scroll wheel Indicates that the camera is being recorded (either manually or by motion). to scroll up and down (place the mouse cursor over the notification panel first). Click the play button over the thumbnail to play the event. Indicates that your NVR is detecting motion from the camera (PIR and Motion mode). 1. Click to display the notification panel at all times. 2. Click to hide the notification panel. PIR Indicates that the camera has detected one or more infrared objects (see page 31). 3. Click to reveal the Filter and Statistics functions (Fil- ter function shown below). Indicates that the camera has detected a hu- S man-sized object (PIR and Person mode). Indicates that your NVR fails to detect a storage device. Click for contents Use the Filter function to customize which alerts and which camera will appear in the notification panel. VIDEO LOSS Indicates that the channel doesn't have a camera paired or has lost the feed from its camera. Indicates that the camera's battery power is between 50 and 100%. Indicates that the camera's battery power is between 20 and 50%. Indicates that the camera's battery power is below 20%. 20 Live View Digital Zoom Mode Channel 1 29/08/2022 10:39:26 AM 1. To enter Zoom mode, left-click a camera in Live View mode then click the "Zoom" button on the Camera Toolbar (as shown on the left). 2. To zoom, move the mouse to the area or object that you want to zoom to then use the scroll wheel on the mouse to zoom in or out. When zoomed in, click and hold the rectangle (as shown bottom right of the screen) to scroll around the image. Right-click to exit. Double-click the mouse to view multiple cameras. Use the scroll wheel to zoom in or out. 05/02/2020 03:06:36 PM Zoom in then click and hold here to scroll around the image. Click for contents 21 Main Menu The Main Menu is where you control the various actions and options available on your NVR. Functions such as adjusting the motion detection area and changing the recording schedule. You can also enable Cloud Storage to copy snapshots and video to the cloud when events occur. To maintain system integrity, a firmware upgrade can be performed when available. Click for contents 22 Menu Layout The various functions and options available, are categorized on the lefthand side of the Menu. Clicking each category will reveal several tabs or sub-categories that can be changed from their default setting. To exit or access the previous menu, right-click the mouse. Save changes that have been made or restore default settings. Click for contents 23 Camera Configuration The camera configuration options are available in the Display, Record, and Alarm menus accessible from the Main Menu. Your NVR has controls for detecting motion, allowing you to define specific areas to alert you to a potential threat in and around your home. You can create one or more zones for privacy and setting a schedule for the camera's sensor warning light. Controls are also available to enable the built-in microphone and to change the frame rate that your NVR will record. Click for contents Channel 1 29/08/2022 10:39:26 AM 24 Record: Mainstream The resolution and frames per second are automatically set to match the signal strength of the connection between the camera and your NVR. Video Encode Type: Your NVR utilizes two codecs to record video. The default codec is H.265. This will compress the information more efficiently and provide the best video quality for a given bandwidth between each camera and your NVR. This setting allows your NVR to automatically adjust the video so that the connection and quality are consistent and reliable. The other codec is H.264. This isn't recommended as it will impact on the reliability of the connection between each camera and your NVR due to the higher bandwidth required. Audio: Click the checkbox to record audio using the camera's built-in microphone, otherwise leave it unchecked. Click for contents When streaming live video, the overall quality is dependent on your internet connection, and the camera's signal strength. Wi-Fi signal strength is also a crucial element to remember when streaming multiple cameras at the same time. Click "Default" to revert to default settings. Click "Apply" to save settings. 25 Record: Substream The resolution and frames per second are automatically set to match the signal strength of the connection between the camera and your NVR. Video Encode Type: Your NVR utilizes two codecs to record video. The default codec is H.265. This will compress the information more efficiently and provide the best video quality for a given bandwidth between each camera and your NVR. This setting allows your NVR to automatically adjust the video so that the connection and quality are consistent and reliable. The other codec is H.264. This isn't recommended as it will impact on the reliability of the connection between each camera and your NVR due to the higher bandwidth required. Audio: Click the checkbox to record audio using the camera's built-in microphone, otherwise leave it unchecked. Click for contents When streaming live video, the overall quality is dependent on your internet connection, and the camera's signal strength. Wi-Fi signal strength is also a crucial element to remember when streaming multiple cameras at the same time. Click "Default" to revert to default settings. Click "Apply" to save settings. 26 Alarm: Detection Channel 1 29/08/2022 10:39:26 AM When human-sized objects have been detected by one or more cameras, your NVR will alert you to a potential threat at your home. It does this by sending you an email alert and or sending push notifications via the Swann Security app. You also have the option of sending a snapshot and or a video clip to the cloud. This icon will light up when motion has been detected. Use the "Copy" function to apply all settings to the other cameras connected. Click "Default" to revert to default settings. Click "Apply" to save settings. Channel: Select a camera that you would like to edit. Mode: By default, your NVR will record motion only if one or more human-sized objects have been detected by the camera and the camera's built-in PIR sensor. This provides more accurate motion detection by reducing false triggers due to wind, leaves falling, and rain (see page 31 - Thermal-Sensing Tips). The use of PIR and Motion isn't recommended as it sends you unnecessary motion notifications and will consume battery power at a higher rate. Buzzer: When human-sized objects have detected, you can enable the NVR's buzzer to alert you for a predetermined amount of time. Click the drop-down menu to select a time. Area Setup: Click the button to change the default motion detection area. The entire view of the camera is enabled for motion detection, however, you can select certain areas if you wish (see page 29 - Motion Detection Setup). Distance: Increase the distance if you would like to detect human-sized objects that are some distance away from the camera, but be aware that this will increase the frequency of false alarms and consume battery power at a higher rate. The default setting will suit most scenarios however some experimentation may be required to get the optimal setting on where the camera has been mounted. (see page 30 - Motion Detection Tips). (continued on next page) Click for contents 27 Alarm: Detection Channel 1 29/08/2022 10:39:26 AM Use the "Copy" function to apply all settings to the other cameras connected. Click "Default" to revert to default settings. Click "Apply" to save settings. Send Email: Click the checkbox to enable your NVR to send an email alert when motion has been detected. Picture to Cloud: Click the checkbox to copy snapshots to the cloud via Dropbox. Video to Cloud: Click the checkbox to copy videos to the cloud via Dropbox (a maximum of two cameras can be selected to copy video to the cloud). Show Message: When motion has been detected, the motion icon will appear on-screen. Click the checkbox if you want to disable this. Push: Push-notifications are automatically sent via the Swann Security app. Click the checkbox if you want to disable this. Click for contents 28 Motion Detection Setup Channel 1 29/08/2022 10:39:26 AM Each single square or cell can be enabled to detect motion. 1. Click "Clear All" to delete the default motion detection area. 2. To create a new motion detection area, press and hold the left mouse button to select the cell or square that you want to start at, then click and drag to select the area that you want to create. Release the mouse to finish. 3. Multiple areas can be created. Each cell or square can be enabled to detect motion. The same action also applies to delete an area that has been created. In the example provided, a motion detection area has been created for the front yard but excludes objects such as trees as well as cars and pedestrians adjacent to the front yard of the house. Anyone who walks along the path via the front entrance and approaches the front door will be detected. Movement outside of the motion detection areas will not be detected so will not trigger recordings or event notifications. 4. Right-click the mouse to exit. 5. Click "Apply" to save changes made. Click for contents 29 Motion Detection Tips Placement of the cameras 1. Place cameras so they are facing areas where people have to walk through to approach your home regardless of where they are headed. A good idea is to place a camera overlooking your front door to capture an image of anyone approaching it for later reference. This is great if you have parcels delivered to your door or if the potential burglar knocks or rings the doorbell to see if anyone is home. 2. Walk around your house and assess where intruders are most likely to approach to enter, and what path they would take. Most burglars enter the home through a front or back door, so it's advisable to place the cameras near those areas so that you get the best amount of detail of anyone who approaches. 3. When installing cameras outside, it's important to keep your front and backyard as well-lit as possible for ideal night vision and the ability to detect motion. It's common for intruders to enter a home through an unlocked garage or by using a garage door opener in an unlocked car located in the driveway. Positioning your cameras to overlook cars in the driveway and similar locations can be very useful. Avoiding False Triggers 1. A tree, shrub, or foliage that is blown by the wind - angle the camera so wind-blown objects are out of the camera's view or use the camera motion detection area settings to exclude these areas from detection. 2. People moving along sidewalks or streets that are close to your home, aim your cameras and use the motion detection area settings to ensure only legitimate threats are triggering events. 3. Vehicles moving in the background - angle the camera to avoid movement in the background or use the motion detection area settings to stop detection of cars in the street. 4. Movement or light reflected off smooth surfaces such as glass - adjust the sensitivity level and/or avoid pointing the camera directly at glass surfaces. 5. Windows will also reflect infrared if the cameras are looking through them. As illustrated above, place your cameras close to the front door, back door, garage entrance, and overlooking the backyard. This will give you the greatest possible coverage to the entrances and exits of your residence. Click for contents 30 Thermal-Sensing Tips Your cameras have a built-in PIR (passive infrared motion detector) sensor. This means they can sense the movement of infrared objects including people, cars, and animals. The advantage over cameras that don't have a PIR sensor, is they're resistant to false triggers from changes in the image. PIR sensors work best when an intruder walks parallel or is passing across their "field of view" as opposed to walking directly at them. For example, in a hallway or path around the house, you tend to walk parallel to the walls, not directly toward them. Position your cameras so that anyone approaching your home will cross the camera's view and trigger an event. For a recording to occur, the PIR must sense an infrared object moving in front of it and the camera's image sensor must detect movement in the image. If either of these triggers has not occurred, no video will be recorded. When the PIR is triggered, the PIR icon (red box) will flash on-screen. If PIR and motion are triggered, the "running man" icon will be shown on-screen indicating that an event has occurred and that a recording is happening. The PIR can detect objects outside of the camera's field of view, so not everything that triggers the sensor will be visible on your camera. The PIR can reliably detect movement up to 26ft/8m, movement beyond this range may or may not be detected. Be aware that sudden changes in temperature of paths, roads, for example, can cause some minor false alerts to occur when there is also movement in the image such as trees and shadows. If some false triggering is occurring, use the motion area setup to remove moving objects from being detected, and to further refine your alerts (see page 29 - Motion Detection Setup). When used indoors, keep the cameras away from heating vents, heaters, and other heat sources as they can trigger the PIR. However, if there is no movement in the image, a false alert is unlikely. As the PIR must sense an infrared object moving in front of it, the camera's image sensor will not detect movement when the camera is pointing at a window. In other words, it cannot see through glass. Click for contents When installing cameras outside, mount them where intruders are most likely to enter (front & back doors, garage entrance). Angle the cameras so the intruder walks parallel to the sensor. PIR sensors work best when an intruder walks parallel or is passing across their "field of view" as opposed to walking directly at them. 31 Alarm: Deterrent Schedule: Click the button to change the default deterrent schedule (see page 36 - Deterrent Schedule). Light: The camera's spotlight is enabled by default. Click the checkbox if you would like to disable it. Duration: This lets you change the length of time the spotlight will remain lit when motion has been detected. Adjust accordingly. Siren: The camera's siren is disabled by default. If the siren is required, click the checkbox to enable it. Click "OK" to continue. Siren Duration: This lets you change the length of time the siren will remain turned on when motion has been detected. Adjust accordingly. Click for contents Regarding the cameras' light and siren, they are triggered when your NVR detects motion by the camera and the camera's PIR builtin sensor. They can also be triggered via the Swann Security app. Click "Default" to revert to default settings. Click "Apply" to save settings. 32 Deterrent Schedule By default, the spotlight and siren will not trigger between 06:30 a.m. and 04:30 p.m., however, you can change this according to your needs. Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares corresponding to your desired period. Click "Save" to save changes made. Right-click the mouse to exit. Click for contents 33 Recording Configuration The recording configuration options are available in the Record and Capture menus accessible from the Main Menu. You can access and change the default recording schedule (presented as a 24-hour, 7-day week grid) for each camera connected. You can also enable and set a schedule for your NVR to take a snapshot each time an event occurs. Click for contents 34 Record: Record Use the "Copy" function to apply all settings to the other cameras paired. Click "Default" to revert to default settings. Click "Apply" to save settings. Record Enable: When disabled, your NVR will detect motion but it will not record (manual record is also disabled). Stream Mode: By default, your NVR will record both Mainstream and Substream video (known as DualStream). Mainstream (high quality) video is utilized for playback when using your NVR directly. Substream (reduced quality) video is utilized for remote playback on your mobile device. Please note, if the camera's signal is low, only Substream recordings will be available. PreRecord: Allows your NVR to record for several seconds before an event occurs. It's recommended to leave this enabled. Click for contents 35 Record: Schedule Channel: Select a camera that you would like to edit. PIR and Motion: Your NVR will only record when motion has been detected from one or more cameras. Each square represents 30 minutes. Using the mouse, select the desired recording mode, then click on a particular square to change or click and drag the mouse over the squares corresponding to your desired period. The same action can also be applied if recording isn't required (on one or more sections that have recording enabled). Click for contents A 24-hour, 7-day week PIR and Motion schedule has been enabled for each camera connected. You can change the schedule to suit your needs, and each camera can have a different schedule if needed. Use the "Copy" function to apply all set- tings to the other cameras paired. Click "Default" to revert to default settings. Click "Apply" to save settings. 36 Capture: Capture Auto Capture: When enabled, your NVR will save a snapshot to your NVR's storage device each time an event occurs. Alarm Interval: When setting a PIR and Motion capture schedule, a snapshot will be taken each time motion has been detected according to the interval selected. Adjust accordingly. As this is an added feature, a capture schedule is not enabled by default. To enable this (see page 38 Capture: Schedule). Click for contents As an added feature, you can enable and set a schedule for your NVR to take a snapshot each time an event occurs. It helps to find motion events quickly and can also be used for timelapse photography. Use the "Copy" function to apply all set- tings to the other cameras paired. Click "Default" to revert to default settings. Click "Apply" to save settings. 37 Capture: Schedule Use the "Copy" function to apply all settings to the other cameras paired. Click "Default" to revert to default settings. Click "Apply" to save settings. Channel: Select a camera that you would like to edit. PIR and Motion: A snapshot is taken each time motion has been detected according to the alarm interval selected. Each square represents 30 minutes. Using the mouse, select the desired capture mode, then click on a particular square to change or click and drag the mouse over the squares corresponding to your desired period. The same action can also be applied if capture isn't required (on one or more sections that have been enabled). Click for contents 38 System Configuration The options available give you complete control over how your NVR is configured and how it operates. Some of the options such as display resolution, time zone, email configuration, Daylight Saving, and password creation are configured during the Startup Wizard. For experienced network users, your NVR provides options that can be configured to suit your particular requirements. You can also perform a firmware upgrade when available. Click for contents 39 Display: Display Configuration Click "Default" to revert to default settings. Click "Apply" to save settings. Output Resolution: Select a display resolution that is suitable for your TV. Transparency: Click and hold the slider left or right to change how transparent the Menu Bar and Main Menu will appear on-screen. Adjust accordingly. Enable Overscan: This is mainly used on older television sets to display the entire viewable area correctly on-screen. It does this by cutting off the edges of the picture. This is not required for modern Plasma and LCD TVs as the image is digitally processed to display the correct aspect ratio. Click for contents 40 Network: Port Configuration & RTSP Click "Default" to revert to default settings. Click "Apply" to save settings. The cog symbol (top right) indicates functions that are suitable for experienced users and/or some networking knowledge is required. In most circumstances, there is no need to change the settings here. The following is for advanced users only. Web: This port is used to log into your NVR via your network or remotely. The default port number (85) is seldom used by other devices, however, if you have another device using this port, you may need to change it. An alternative port number to use is 90. Client: This is the internal port that your NVR will use to send information through. This particular port number (9000) is not used by many devices, however, if you have another NVR-like device, you may need to change it RTSP: This port can be used to stream a camera's live view image to your computer, using video streaming software such as VLC media player (see page 42 - Using RTSP for more information). HTTPS: The same as HTTP Port but with an additional layer of security. The default port number (443) is seldom used by other devices. Click for contents 41 Using RTSP Channel 1 29/08/2022 10:39:26 AM The following instructions are for the VLC media player software (you can download a free copy from www.videolan.org). After download, double click the file then follow the on-screen instructions for installation. 1. On your computer, load the VLC media player software. Click "Media" then click "Open Network Stream" (as shown on the left). 2. Enter the IP address of your NVR (on your NVR click "Network" in the Main Menu to display the IP address) into VLC. The following is an example of what you need to enter - rtsp://192.168.202.44:554/ch01/0. rtsp://192.168.202.44: This is the IP address of your NVR. 554: This is the RTSP port of your NVR. ch01: This represents channel 1. To display channel 2 enter ch02, etc. 0: This represents Mainstream. For Substream enter 1 instead. 3. Click "Play" then enter the user name and password. You will now see a live view image from the camera. A direct connection can only be done to your NVR and not to the cameras. Also, be aware this may place an additional load on the connection which may affect the recording function. Click for contents 42 Network: Email Configuration Why is an email address required? Inputting an email address is a requirement in the Startup Wizard. This is so your NVR can send you a password reset request if you have forgotten your password. Both Gmail and Outlook are supported. You can also use the email from your service provider, providing you know the settings to be used. Alerts can also be sent to your email. Click "Default" to revert to default settings. Click "Apply" to save settings. Email: Click the checkbox to enable you to receive email alerts (you will still receive a password reset request if this is disabled). Setup: Leave this on the default setting when using a Gmail or Outlook email address or click the drop-down menu and select "Manual" if you would like to use the email from your service provider. Sender: Input a name for your email account, for example, MY NVR. Receiver 1/2/3: Input the email address(es) to send email alerts to. Test Email: Click to verify the information is correct, then click "OK". A message will appear if the test has been successful. Click "OK" to continue. When selecting "Manual", you will see the following options: Encryption: Leave this on "Auto" to ensure your NVR will always use the cor- rect encryption for your email provider. SMTP Port: Enter the port number, for example, 00587. SMTP Server: Enter the email server, for example, mail.iinet.net.au. User Name: Input the email user name for your account. Password: Input the email password for your account. Click the "Show Password" checkbox to show or hide your password. Interval: This is the length of time that must elapse after your NVR sends an email alert before it will send another. Adjust accordingly. Various steps have to be performed to use Gmail as a sender for email alerts. Click here for instructions. Click for contents 43 Network: Email Schedule Use the "Copy" function to apply all settings to the other cameras connected. Click "Default" to revert to default settings. Click "Apply" to save settings. Channel: Select a camera that you would like to edit. PIR and Motion: If email alerts have been enabled for motion detection, you can change the schedule on when your NVR can send those alerts. For example, you may only want to receive alerts during the day but not in the evening. A different schedule can be created for each camera. Exception: There are three event types that your NVR will detect as an exception - no space left on the storage device, a storage device error, and if one or more channels has lost the feed from its camera (see page 52 - Advanced: Events). It's recommended to leave the default schedule in place in case there is an exception that you need to be alerted to. Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares correspond- ing to your desired period. Click for contents 44 Device: HDD This function gives you the option of formatting your NVR's storage device, and it will be listed here for selection (if a new storage device has been installed, you need to format it before it can be used). You can also connect a USB flash drive or hard drive to the NVR's storage port to increase the storage capacity. Click "Default" to revert to default settings. Click "Apply" to save settings. Overwrite: This instructs your NVR to overwrite the oldest video files as the storage device becomes full. You also have the option of disabling this or selecting the amount of days events are kept before they are overwritten. It's recommended to leave the default selection as this prevents your NVR from running out of storage space (events won't be saved if storage isn't available). Format HDD: Click the checkbox to select the storage device then click this button to format. Input your password then click "Authenticate". A message will appear noting the data that will be erased. Click "OK" to continue. From time to time, we recommend that you format the storage device. This ensures that your NVR maintains system integrity. Connect a USB flash drive to copy events that you want to save. Remember, formatting the storage device erases all your recordings. Click for contents 45 Device: S.M.A.R.T This function can be used to display technical information on the hard drive (if one is installed) inside your NVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors. Self-check Type: There are three types available: Short: This test verifies major components of the hard drive such as read/ write heads, electronics, and internal memory. Long: This is a longer test that verifies the above as well as performing a surface scan to reveal problematic areas (if any) and forces bad sector relocation. Conveyance: This is a very quick test that verifies the mechanical parts of the hard drive are working. When performing a test, your NVR will continue to work as normal. In most circumstances, the information here will not be needed for general use of your NVR, however, one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance. Right-click the mouse to exit. Click for contents 46 Device: Cloud Storage A maximum of two cameras can be selected to copy video to the cloud. Your NVR can copy snapshots and video recordings to the cloud via DropboxTM. DropboxTM is a service that allows you to store and share snapshots and video recordings and always have them on hand when needed. Click "Default" to revert to default settings. Click "Apply" to save settings. Before activation, we recommend that you create a Dropbox account first. Go to www.dropbox.com, input your name, email address, and password, agree to the terms & conditions then click or tap the sign up button. If you already have a Dropbox account you can skip this step. Provider: Dropbox is the sole file hosting service and cannot be changed. To activate the cloud function, please use the Swann Security app. Status: This will change to Activated when active. Capacity: When activated, this will display how much free space you have on your Dropbox account. Overwrite: The default setting will overwrite the oldest files first. Click the drop-down menu if you would like to select a particular time instead. Click for contents Video Type: Leave the default selection for wider playback compatibility. Stream Type: Click the drop-down menu to select Substream (reduced quality) or Mainstream (high quality) video to be copied to the cloud. To activate the cloud function: 1. In the Swann Security app, tap the "Menu" button (top left). 2. Tap "Dropbox". A message will appear. Tap "Authorize". 3. Tap "Sign in", input your Dropbox email address and password, and then tap "Sign in" (skip this step if you've signed in to your Dropbox account). 4. Tap "Allow". Your NVR is now authorized to use your Dropbox account. 5. With the cloud function enabled, you need to instruct your NVR to send alerts to the cloud (see page 27 - Alarm: Detection). 47 System: General Click "Default" to revert to default settings. Click "Apply" to save settings. Device Name: Click the dialogue box to rename your NVR (if required). Language: Select a language you would like the system menus to be displayed in. Multiple languages are available. Video Format: Select the correct video standard for your country. USA and Canada are NTSC. UK, Australia and New Zealand are PAL. Menu Timeouts: Click the drop-down menu to select the time your NVR will exit the Main Menu when idle. You can also disable this by selecting "OFF" (password protection will be temporarily disabled). Watermark: By default, the Swann logo is overlaid as a watermark for each camera. If this isn't required, click the drop-down menu to disable it. Show Wizard: Click the checkbox if you would like to display the Startup Wiz- ard each time you turn on or reboot your NVR. Click for contents 48 System: Date and Time Click "Default" to revert to default settings. Click "Apply" to save settings. Date and Time If the date, time and, time zone are incorrect, click the relevant dialogue boxes and drop-down menus to change. NTP Settings The NTP (Network Time Protocol) function gives your NVR the ability to automatically sync its clock with a time server. This ensures that the date and time are accurate and ensures correct time stamping when events occur. 1. Click the "Update Now" button to automatically synchronize your NVR's internal clock with the time server instantly. 2. A message will appear on-screen stating that the time has been successfully updated. Click "OK" to continue. DST Settings Enable DST: If Daylight Saving applies to your time zone or region, click the drop-down menu to enable it. Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone. This refers to the difference in minutes, between Coordinated Universal Time (UTC) and the local time. DST Mode: You can select how Daylight Saving starts and ends: Week: Select the month, a particular day, and time when Daylight Saving starts and ends. For example, 2 a.m. on the first Sunday of a particular month. Date: Select the start date (click the calendar icon), end date, and time when Daylight Saving starts and ends. Click for contents 49 System: Users To change your NVR's password, click the "Edit" button. The password has to be a minimum of six characters and can contain a mixture of numbers and letters. Enter your new password again to confirm. Additional user accounts can also be enabled: 1. Select "user1" then click the "Edit" button. 2. Click the drop-down menu to enable. 3. Enter a user name and password. 4. Click the "Save" button, enter the admin password then click "OK" to confirm. To change permissions, click the "Permission" button then select which options you would like to enable (see inset above). Click the "All" button to select all options. Click the "Save" button then click "OK" to confirm. Click for contents 50 Advanced: Maintain Click "Default" to revert to default settings. Click "Apply" to save settings. Default User: Admin is the default user account. If multiple user accounts have been created, click the drop-down menu to turn this off. Auto Reboot: We recommend leaving this enabled, as it maintains the operational integrity of your NVR. Time: Choose an appropriate day and time to reboot your NVR. Update: Click this button to update the firmware from a USB flash drive. Select the firmware file then "OK" to confirm. When the firmware update has been completed, your NVR will reboot automatically. Save Settings: Click this button to export a configuration file containing all the settings that you have customized. IP Cam Load Default: Click this button to restore factory default settings for each camera. Load Default: Click this button to restore factory default settings. Click "All" then click "Save". Your NVR will reboot, and the Startup Wizard will appear on-screen. Load Settings: Click this button to import a configuration file containing all the settings that you have customised. Reboot IP Cam: In case of any issues, click this button to reboot each camera. IP Cam Upgrade: Click this button to update the cameras' firmware from a USB flash drive. We recommend that the battery level is at a minimum of 50% before updating. Go to support.swann.com to check for available updates. Click for contents 51 Advanced: Events Enable: Click the checkbox if you would like to disable alerts for the event available. Buzzer: Click the drop-down menu and select the time for the internal buzzer to activate for the event available. Show Message: Click the checkbox if you like to disable the on-screen message for the event available. Send Email: Click the checkbox if you would like to enable email alerts for the event available. Click for contents Whenever there is an event or if your NVR displays unusual behavior, you can be alerted in multiple ways such as receiving an email, displaying a message on-screen, receiving an alert in the Swann Security app, and activating its internal buzzer. There are three event types that your NVR will detect as an exception. Click "Default" to revert to default settings. Click "Apply" to save settings. 52 Advanced: Auto Upgrade Click "Default" to revert to default settings. Click "Apply" to save settings. Auto Upgrade: By default, your NVR will automatically check and alert you if new firmware is available for download. Click the drop-down menu if you would like to disable this feature. Check for update from internet: By default, your NVR will automatically check and alert you if new firmware is available for download. Click the checkbox if you would like to disable this feature. Check now: Click this button to check if new firmware is available. If new firmware is available, follow the on-screen instructions. Click for contents 53 Advanced: Remote Support If you call for assistance, the Remote Support function can be used by our Swann Helpdesk & Technical Support staff, to remotely connect to your NVR. This will assist them in diagnosing any issues that you may be having. This function is not used in the day-to-day operation of your NVR. Click for contents 54 System Status The various status tabs give you an overview of the settings and options that have been selected for your NVR to function. Actions performed by your NVR and events detected are logged, which you can search and view. When calling our helpdesk for assistance, our staff may ask you to access these tabs to assist them in solving any technical issues that you may be having. Click for contents 55 System: Information You can scan the QR code to pair your NVR in the Swann Security app. This tab displays technical information about your NVR as well as your device ID (P2P ID) and QR code. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. MAC Address: You can use this as a recovery password if you have forgotten your current password. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Write down your MAC Address: _______________________________ Agent Cloud Link Status: Indicates if your NVR is connected to the Swann Security cloud system. Click for contents 56 System: Channel Information & Record Info Displays the Mainstream, Substream, and the recording settings used for each camera connected (for Record Info, the settings will only be shown when one or more cameras are recording). If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Right-click the mouse to exit. Click for contents 57 System: Network State Displays the network settings used by your NVR. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Right-click the mouse to exit. Click for contents 58 Search: Log 1 2 Each action that your NVR performs as well as events detected are logged. These log files can be searched, viewed, and copied to a USB flash drive for safekeeping. 3 4 1 Start/End Time: Click the calendar icon to select the month, year, and date that you would like to search on. Click the dialogue box to enter a specific start and end time. 2 Log Type: Leave the default selection or click the drop-down menu to select a specific action that you would like to search for. 3 Search: Click this to display a list of log files that match your search criteria. Double-click a file to display information about that log. 4 Backup: Insert a USB flash drive into your NVR then click this to copy the log files that match your search criteria. You have the choice of formatting the flash drive or creating a new folder if required. Click "OK" to save then click "OK" again to close. Click for contents 59 Restoring your NVR Warning: For security and privacy reasons to stop malicious access, restoring your NVR will reset all saved changes to the settings available and the storage device will be formatted as well, removing any saved events. 1. Using a paper-clip or pin, carefully insert this into the port marked "reset". Press and hold until you hear four beeps, then release. 2. After a short moment, a message will appear on-screen, and your NVR will reboot. After booting, the Startup Wizard will appear on-screen. Follow the instructions in the red-colored quick start guide included with your NVR to complete. 3. After completing the Startup Wizard, you're now ready to pair each camera to your NVR (see page 61 - Camera Pairing). LAN Mouse Backup reset Storage 12V Click for contents 60 Camera Pairing Press the Pair button to commence pairing. After restoring your NVR, all cameras previously paired will need to be repaired. 1. In Live View mode, click a channel that you want to pair the camera to. 2. Press the blue Pair button to commence pairing. A message will appear stating that you need to press the pair button on the camera (as shown on the bottom left). 3. Remove the cap covering the pair button. Press and hold the pair button for 3 seconds, then release. The pairing will commence, and the camera's IR LEDs will start flashing. 4. After a short moment, the camera will pair, and you will see the camera's image on-screen. If the camera fails to pair, repeat the above instructions and try again. 5. Pair the other cameras to each channel available. Click for contents 61 Event Playback & Backup Search allows you to play recorded videos and snapshots saved to your NVR's storage device. You can play video that matches your recording schedule, analytic events, and more. The Backup function allows you to save wanted events to a USB flash drive. The camera's signal strength determines the stream type that your NVR will record. If the camera's signal strength is low, Mainstream recordings may not have occurred. Don't be alarmed as your NVR will always record events in Substream. This is why Substream is the default stream type when searching events for playback. Click for contents Channel 1 11/09/2022 11:08:21 AM Channel 2 11/09/2022 11:08:21 AM Play Channel 3 11/09/2022 11:08:21 AM Channel 4 11/09/2022 11:08:21 AM 62 Search: Basic 1 Channel 1 11/09/2022 11:08:21 AM Channel 2 11/09/2022 11:08:21 AM Play 2 3 Channel 3 11/09/2022 11:08:21 AM 4 The orange lock icon rep- resents cameras that can't be selected for playback. 5 6 Channel 4 11/09/2022 11:08:21 AM When zoomed into the timeline, pause playback, click and hold the time above the timeline, then drag left or right to the desired time. 1 Click the calendar icon to select a date that you want to search on. A red underline on a date indicates there are recordings on those particular dates. 2 This is the event type that you can search for. You can leave all event types enabled if you want to search for all, or you can select specific event types. Adjust accordingly. 3 Substream is the default stream for playback. When selecting Mainstream, only one camera can be selected for playback. 4 Select from one or more cameras to display for playback (a maximum of four cameras can be selected for playback only). A blue camera indicates which cameras match your search criteria. 5 Click this to hide the playback interface to maximize your viewing area (watch full-screen). Right-click to restore. 6 Recordings that match your search criteria will be displayed here. (continued on next page) Click for contents 63 Search: Basic Channel 1 11/09/2022 11:08:21 AM Channel 2 11/09/2022 11:08:21 AM Play Channel 3 11/09/2022 11:08:21 AM Channel 4 11/09/2022 11:08:21 AM 76 8 9 7 From left to right, they are your reverse, slow motion, play/pause, frame advance, stop and fast forward controls. Subsequent presses of the reverse, slow motion, and fast forward buttons will increase the speed of each action. 8 Select a camera, click this button, and then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view. Right-click to exit. 9 This button allows you to edit the video by setting a mark in and mark Click for contents out points which you can then copy to a USB flash drive. Click on a camera to select it, then press this button. You will see two white triangles on the timeline. Move them left or right on the section of the video that you want to edit. Click the disk icon (Back-up) to save. For the backup type, leave the default selection (MP4) for wider playback compatibility on your computer. Insert a USB flash drive to your NVR, then click "Save". Click "OK" to save, then click "OK" when finished. (continued on next page) 64 Search: Basic Channel 1 11/09/2022 11:08:21 AM Channel 2 11/09/2022 11:08:21 AM Play Channel 3 11/09/2022 11:08:21 AM Channel 4 11/09/2022 11:08:21 AM 10 11 12 10 Click this button to mute or unmute the audio. 11 This button allows you to save a snapshot to a USB flash drive. Click on a camera to select it, then press this button. 12 Indicates the video type on the timeline. 13 This represents the visible time. Click on a different period to zoom in for precise event selection or to zoom out. Click for contents 13 65 Search: Events (copy events to a USB flash drive) 1 2 3 4 5 Use this function to search, play and copy events to a USB flash drive. 1 Click the calendar icon to select a date that you want to search on. A red underline on a date indicates there are recordings on those particular dates. For time, you can search over 24 hours or use the keypad to enter a specific start and end time. 2 This is the event type that you can search. Adjust accordingly. 3 Select either Mainstream or Substream to search for (Mainstream will play video at the camera's native recording resolution). 4 Select from one or all cameras that you would like to search on. A blue camera indicates which cameras match your search criteria. 5 Click this button to commence a search. You will see a thumbnail of each event that matches your search criteria. Click the checkbox above each thumbnail to select it. (continued on next page) Click for contents 66 Search: Events (copy events to a USB flash drive) 6 7 89 11 10 6 Click the checkbox to view the events in descending order. 7 Click the checkbox to select all events. 8 When one or more events have been selected, click this button to copy to a USB flash drive. For the backup type, leave the default selection (MP4) for wider playback compatibility on your computer. Insert a USB flash drive to your NVR, then click "Save". Click "OK" to save then click "OK" when finished. 9 Click this button to play a selected event. Right-click to exit. 10 Click these to change how the events are displayed. The default view is Thumbnail, but you can change it to List or Detail. 11 Click these to navigate to a different page available. Use the keypad to navigate to a specific page. Click for contents 67 Search: QuickShot (copy snapshots to a USB flash drive) 1 2 3 4 5 6 78 Click these to change how the events are displayed. The default view is Thumbnail but you can change it to List or Detail. Use this function to search, play and copy snapshots to a USB flash drive. 1 Click the calendar icon to select a date that you want to search on. A red underline on a date indicates there are recordings on those particular dates. For time, you can search over 24 hours or use the keypad to enter a specific start and end time. 2 This is the event type that you can search for. Adjust accordingly. 3 Select from one or all cameras that you would like to search on. 4 Click this to commence a search. You will see a snapshot of each event that matches your search criteria. 5 Click the checkbox to view snapshots in descending order. 6 Click the checkbox to select all snapshots. 7 Select a snapshot, then click this button to copy it to a USB flash drive. 8 Click this to play a slideshow (see page 69 - Playing a Slideshow). Click for contents 68 Playing a Slideshow Channel 1 25/08/2022 10:55:10 AM Channel 2 25/08/2022 10:55:10 AM Click the checkbox on a snapshot that you want to save to a USB flash drive. Channel 3 25/08/2022 10:55:10 AM Channel 4 25/08/2022 10:55:10 AM 1 2 345 67 1 Select a snapshot then click this button to copy it to a USB flash drive. 2 Click this to go back to the previous screen. 3 Click this to display the previous group of snapshots. 4 Click this to pause or play a slideshow. 5 Click this to display the next group of snapshots. Click this to view a single snapshot at a time. 7 Click this to view four snapshots at a time. Click for contents 69 Search: QuickReview Channel 1 25/08/2021 10:29:30 AM 1 2 3 4 Channel 1 25/08/2021 06:44:30 PM 5 Channel 1 25/08/2021 04:16:30 PM Play Click on a split-screen to select it (a surrounding blue square is shown). Channel 1 25/08/2021 08:29:30 PM QuickReview allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode selected. For example, if the video is an hour long and you have selected Split-screens x 2, each split-screen will play for 30 minutes. 1 Click the calendar icon to select a date that you want to search on. A red underline on a date indicates there are recordings on those particular dates. For time, you can search over 24 hours or a specific start and end time. Click for contents 2 Click the drop-down menu to select the preferred split-screen mode. 3 This is the event type that you can search. Adjust accordingly. 4 Select either Mainstream or Substream to search for (Mainstream is limited to a maximum of two playback recordings). 5 Select the camera that you would like to search on. See page 63 for an explanation of the controls on the timeline. 70 Search: External File 1 Channel 2 25/08/2022 08:23:57 AM Events saved to your USB flash drive will be displayed here. 3 2 Use this function to play events that you have copied to a USB flash drive. 1 If multiple USB flash drives are connected, click the drop-down menu to select the drive that you want to read from. 2 Click this button to refresh the USB flash drive. Double-click an event to play. 3 Click this to hide the playback interface so you can maximize your viewing area. Right-click to restore. Click for contents Play 71 FCC Verification This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: These devices may not cause harmful interference These devices must accept any interference received, including interference that may cause undesired operation FCC Regulation (for the USA): Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation. Click for contents 72 Help & Resources Visit Swann Support Center at support.swann.com. You can register your product for dedicated customer support, download guides, find answers to commonly asked questions, and more. Product Registration Customer Support Product Manuals Frequently Asked Questions Support Community Tell us what you think! We are constantly working to improve the quality of our documentation, and we would appreciate your feedback. Click here to complete a short survey. Security Made Smarter Firmware Version: V8.1.0-20220826 MNVW650_REV1E | © Swann 2022Adobe PDF Library 16.0.7 Adobe InDesign 17.4 (Windows)