Polar Refrigerators/Freezers
Instruction Manual
Models: UA001, UA002, UA003, UA004
Safety Tips
- Position on a flat, stable surface.
- Installation and repairs should be carried out by a service agent/qualified technician.
- Consult Local and National Standards, including:
- Health and Safety at Work Legislation
- BS EN Codes of Practice
- Fire Precautions
- IEE Wiring Regulations
- Building Regulations
- DO NOT use jet/pressure washers to clean the appliance.
- DO NOT use the appliance outdoors.
- DO NOT use this appliance to store medical supplies.
- DO NOT use electrical appliances inside the appliance (e.g., heaters, ice cream makers).
- DO NOT allow oil or fat to come into contact with plastic components or the door seal. Clean immediately if contact occurs.
- DO NOT store products on top of the appliance.
- Bottles containing a high percentage of alcohol must be sealed and placed vertically in the refrigerator.
- Always carry, store, and handle the appliance in a vertical position, moving it by holding the base.
- Always switch off and disconnect the power supply when the appliance is not in use.
- Keep all packaging away from children. Dispose of packaging according to local authority regulations.
- If the power cord is damaged, it must be replaced by a POLAR agent or a recommended qualified technician to avoid a hazard.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety.
- Children should be supervised to ensure they do not play with the appliance.
- Polar recommends periodic testing (at least annually) by a Competent Person, including Visual Inspection, Polarity Test, Earth Continuity, Insulation Continuity, and Functional Testing.
Warning: Risk of Fire / flammable materials
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
Warning: Keep all ventilation openings clear of obstruction. Unit should not be boxed in without adequate ventilation.
Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Warning: Do not damage the refrigerant circuit.
Warning: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are the type recommended by the manufacturer.
Product Description
- UA001 - Polar single door Refrigerator
- UA002 - Polar single door Freezer
- UA003 - Polar double door Refrigerator
- UA004 - Polar double door Freezer
Introduction
Please read this manual carefully. Correct maintenance and operation of this machine will provide the best possible performance from your POLAR product.
Pack Contents
- POLAR Refrigerator / Freezer
- Keys
- Shelves
- Shelf support bars
- Top hinge and Bottom hinge (for UA001/UA002 only)
- Instruction Manual
POLAR prides itself on quality and service. Should you find any damage as a result of transit, please contact your POLAR dealer immediately.
Installation
Note: If the appliance has been stored or moved in a non-vertical position, stand it upright for approximately 12 hours before operation. If in doubt, allow it to stand.
- Remove the appliance from the packaging and remove the protective film from all surfaces.
- When positioning, maintain a distance of 20cm (7 inches) between the appliance and walls or other objects for ventilation. NEVER LOCATE NEXT TO OR NEAR A HEAT SOURCE.
- Set the brakes on the castors to keep the appliance in position.
Note: Before using the appliance for the first time, clean the shelves and interior with soapy water.
Fitting the shelf support bars
Place the support bar on the ladder at the desired height. For installation, the closed end shall be located at the rear and the open end at the front.
- Push the support bar backwards to let its rear end hang on the rear ladder.
- Lift the front end slightly then buckle it onto the front ladder.
Repeat for the remaining support bars. Slide the GN pans/shelves into place.
Reversing the door (for UA001/UA002 only)
Caution: All operations under this section should be carried out only by trained personnel or professional technicians.
The door handle is on the left side by default. If necessary to reverse the door, follow these operations:
- Turn the fixing locks as arrowed to release the control panel.
- Lift the controller panel upward for about 15mm, then take it out.
- Remove all inner and exterior screws to release the top decoration plate.
- Remove the bottom decoration plate.
- Remove the right top hinge and bottom hinge to release the door. Then remove the door carefully.
- Mount the left top hinge and bottom hinge with screws. Keep the top hinge slightly loose so that the door can be inserted easily later.
- Reverse the door and insert it into the holes of both hinges. Then fix the door in place with screws.
- There are covers on the top and bottom decoration plates; remove the left cover and install it on the right side.
- Install the top decoration plate, bottom decoration plate, and controller panel with screws. Then turn the fixing locks ahead to fix the control panel in place.
Operation
Control Panel for refrigerators (UA001/UA003)
Display shows temperature and settings.
Control Panel for Freezers (UA002/UA004)
Display shows temperature and settings.
Turn On
- Close the door/doors of the appliance.
- Connect the appliance to the mains power supply.
- To switch the system on or off, press and hold the power button for 3 seconds.
Adjusting the Temperature
- Press the power button for 3 seconds. The set temperature on the display will flash.
- Press the up or down arrow buttons to change the set temperature.
- Wait 6 seconds for the set temperature to be stored.
Manual Defrost
The appliance features an automatic defrost. However, if the appliance requires an additional defrost period, carry out the following operations:
- Press the defrost button for 3 seconds to enter defrosting mode. The defrost symbol will appear on the display.
- Press the defrost button for 3 seconds again to exit.
Short cut operations for refrigerators only:
- Press the 'fish' button once to enter fish mode and display the set temperature (Range: -1°C ~ 1°C).
- Press the 'meat' button once to enter meat mode and display the set temperature (Range: -2°C ~ 2°C).
- Press the general mode button once to return to general mode and display the set temperature (Range: 1°C ~ 4°C).
Cleaning, Care & Maintenance
Switch off and disconnect from the power supply before cleaning.
- Clean the interior of the appliance as often as possible.
- Do not use abrasive cleaning agents, as they can leave harmful residues.
- Clean the door seals with warm soapy water. Always wipe dry after cleaning.
Cleaning the condenser
- The condenser is part of the refrigeration system and requires monthly cleaning.
- Always disconnect the power supply before carrying out routine maintenance.
- Failure to clean the condenser will reduce the performance and life of your unit and may invalidate your warranty.
- The condenser is located above the refrigerator cabinet at the top.
- These models have a removable filter that can be taken out directly. Clean with a vacuum cleaner.
Troubleshooting
If the machine malfunctions due to causes other than those listed, or if the proposed corrective actions do not solve the problem, please call a Polar agent or qualified technician.
Fault | Probable Cause | Solution |
---|---|---|
The unit is not working | The unit is not switched on | Check the unit is plugged in correctly and switched on. |
Plug and lead are damaged | Call POLAR agent or qualified Technician. | |
Fuse in the plug has blown | Replace the fuse. | |
Power supply | Check power supply. | |
The appliance is not cooling | Internal wiring fault | Call POLAR agent or qualified Technician. |
Coolant Leak | Call POLAR agent or qualified technician. | |
Fan Motor Failed | Call POLAR agent or qualified technician. | |
Loud noises | Airflow to the condenser obstructed | Increase the gap between appliance and obstacles/heat source. |
Condenser is clogged | → Cleaning the condenser | |
Odour from the unit | Appliance is not level | Adjust position to make it level. |
Appliance is too close to a wall or other object | Move to a more suitable location. | |
Unit is not cleaned for long time | Clean the unit thoroughly. | |
Odour food not properly packed | Seal and pack odour food properly. |
Error code/indication | Probable Cause | Solution |
---|---|---|
"ER1" and alarm "ER2" and alarm | The evaporator inlet probe is faulty. | Press any button to cease alarm. Call POLAR agent or qualified technician to replace the faulty probe. |
"ER3" and alarm | The defrost probe (evaporator temperature probe) is faulty. | Press any button to cease alarm. Call POLAR agent or qualified technician to replace the faulty probe. |
"ER4" and alarm | Door not closed properly or door switch is faulty. | Press any button to cease alarm. Close the door/doors properly or check the door switch. |
"ER5" and alarm | Condenser probe is faulty. | Press any button to cease alarm. Call POLAR agent or qualified technician to replace the faulty probe. |
"SO" and alarm | Cabinet temperature probe is open-circuited. | Press any button to cease alarm. Call POLAR agent or qualified technician to replace the faulty probe. |
"SC" and alarm | Cabinet temperature probe is short-circuited. | Press any button to cease alarm. Call POLAR agent or qualified technician to replace the faulty probe. |
"HI" and alarm | Condenser temperature exceeding 60°C. | Power off and re-start machine to cease alarm. Press power button for 1 second to check the condenser temperature on the screen. Clean the condenser filter immediately, or Call POLAR agent or qualified technician. |
Technical Specifications
Model | Voltage | Power (W) | Temp. Range | Refrigerant | Dimensions H x W x D mm | Weight (kg) |
---|---|---|---|---|---|---|
UA001 | 220-240V~ 50Hz | 430 | -2°C ~ +4°C | R290 | 1980 x 737 x 815 | 122.10 |
UA002 | 220-240V~ 50Hz | 650 | -18°C ~ -22°C | R290 | 1980 x 737 x 815 | 127.90 |
UA003 | 220-240V~ 50Hz | 460 | -2°C ~ +4°C | R290 | 1980 x 1400 x 815 | 187.60 |
UA004 | 220-240V~ 50Hz | 800 | -18°C ~ -22°C | R290 | 1980 x 1400 x 815 | 194.00 |
Electrical Wiring
POLAR appliances are supplied with a 3 pin BS1363 plug and lead. The plug is to be connected to a suitable mains socket. POLAR appliances are wired as follows:
- Live wire (coloured brown) to terminal marked L
- Neutral wire (coloured blue) to terminal marked N
- Earth wire (coloured green/yellow) to terminal marked E
This appliance must be earthed. If in doubt, consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency disconnection being required, they must be readily accessible.
Disposal
EU regulations require refrigeration products to be disposed of by specialist companies who remove or recycle all gasses, metal, and plastic components. Consult your local waste collection authority regarding disposal of your appliance. Local authorities are not obliged to dispose of commercial refrigeration equipment but may be able to offer advice on how to dispose of the equipment locally. Alternatively, call the POLAR helpline for details of national disposal companies within the EU.
Compliance
The WEEE logo on this product or its documentation indicates that the product must not be disposed of as household waste. To help prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.
POLAR parts have undergone strict product testing in order to comply with regulatory standards and specifications set by international, independent, and federal authorities. POLAR products have been approved to carry the CE symbol.
All rights reserved. No part of these instructions may be produced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR. Every effort is made to ensure all details are correct at the time of going to press; however, POLAR reserves the right to change specifications without notice.
Contact Information
Region | Phone Number / Email |
---|---|
UK | 0845 146 2887 |
NL | 0800-29 1 29 040-2628080 |
FR | 0800-29 2 29 |
DE | 01 60 34 28 80 |
ES | 901-100 133 |
PT | vendas@nisbets.pt |
For more information, visit: www.polar-refrigerator.com
Declaration of Conformity
Equipment Type: Refrigerators/Freezers
Models: UA001, UA002, UA003, UA004
Application of Council Directives(s): Machinery Directive 2006/42/EC, Electro-Magnetic Compatibility (EMC) Directive 2014/30/EU, Restriction of Hazardous Substances Directive (RoHS) 2015/863 amending Annex II to Directive 2011/65/EU
Producer Name: Polar
Producer Address: Fourth Way, Avonmouth, Bristol, BS11 8TB, United Kingdom
Declaration Statement: I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s).
Date: 6th December 2019
Signature: Ashley Hooper
Position: Technical & Quality Manager