
Interoperability Guide
Quest Software Inc.
QoreStor 5.0.1 InteroperabilityGuide Quest® QoreStorTM 5.0.1
Interoperability Guide
© 2018 Quest Software Inc. ALL RIGHTS RESERVED.
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QoreStor Interoperability Guide Updated - November 2018 Version - 5.0.1
Contents
Introduction
4
Other information you may need
4
Information on compatible products
5
Installation Requirements
6
QoreStor installation modes
6
Hardware requirements for installation
6
Networking requirements
7
Port configuration
8
Verify connectivity
8
Supported installation platforms
8
Supported file systems
8
Supported file system protocols
9
Supported Software
10
Supported browsers
10
Supported clients
10
Supported client plug-ins
11
Supported backup software
12
NetVault Backup and vRanger Feature Compatibility
13
QoreStor supported system limits
14
Reference architectures
15
Reference guidelines
15
Hardware references
16
Cloud deployment reference configurations
18
About us
20
Contacting Quest
20
Technical support resources
20
QoreStor 5.0.1 Interoperability Guide
3
3
Introduction
This guide provides information about hardware and software requirements for Quest® QoreStorTM installation, as well as additional third-party software applications supported for use with QoreStor.
Other information you may need
The following table lists the documentation available for QoreStor. The documents listed in this table are available on the Quest support website by selecting your specific QoreStor version at: http://support.quest.com/QoreStor
Table 1: QoreStor documentation
Document
Description
QoreStor Installation Guide
Provides information on installation and operation requirements, supported platforms as well as procedures for installing QoreStor.
QoreStor User Guide
Provides information on configuring and using QoreStor.
QoreStor Release Notes Provides the latest information about new features and known issues with a specific product release.
QoreStor Command Line Provides information about managing QoreStor data backup and replication
Reference Guide
operations using the QoreStor command line interface (CLI).
QoreStor Interoperability Provides information on supported infrastructure components. Guide
Additional whitepapers Instructions and best practices for configuring additional Quest and third-party applications to work with QoreStor.
NOTE: Check for the latest documentation updates and release notes at http://support.quest.com/qorestor. Read the release notes first because they contain the most recently documented information about known issues with a specific product release.
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Introduction
4
Information on compatible products
QoreStor offers direct integration with Quest Software's NetVault® Backup and vRanger®, as well as Veritas NetBackup and Backup Exec. For more information on those products refer to the documents below.
Table 2: Quest NetVault Backup documentation
Document
Description
NetVault Backup Installation Guide
Provides information about installing and upgrading the NetVault Backup server and client software.
NetVault Backup Administration Guide
Decribes how to configure and use NetVault Backup to protect your data. This document also provides information on configuring QoreStor repositories and migrating NetVault SmartDisk data to the new QoreStor repository.
NetVault
Provides the latest information about new features and known issues with a specific product
Backup
release.
Release Notes
NOTE: See the complete NetVault Backup documentation at https://support.quest.com/netvault-backup.
Table 3: Quest vRanger documentation
Document
Description
vRanger Installation/Upgrade Guide
vRanger User Guide
vRanger Release Notes
This document provides information on supported platforms, system requirements, and instructions on installing and upgrading vRanger.
This document provides information and procedures on configuring and using vRanger to protect virtual and physical environments.
This document details the issues resolved in this release, the known issues as of this release, and the third party components in vRanger.
NOTE: See the complete vRanger documentation at https://support.quest.com/vranger.
Table 4: Veritas documentation
Document
Description
Veritas NetBackup For information on Veritas NetBackup, refer to the NetBackup product documentation.
Veritas Backup Exec
For information on Veritas Backup Exec, refer to the Backup Exec product documentation.
QoreStor 5.0.1 Interoperability Guide
Introduction
5
4
Installation Requirements
The information in this section describes the minimum hardware and software requirements for QoreStor installation.
QoreStor installation modes
QoreStor can be installed in one of four installation modes, each with different hardware requirements and expected performance levels.
NOTE: The QoreStor installer will perform a prerequisite check to ensure that the intended system meets the required hardware specifications. Refer to Hardware requirements for installation for information on the minimum requirements for each installation mode.
l Large - This is the mode of installation that will yield the highest capacity and performance. Large mode supports a back-end capacity of up to 360 TB. It also requires that the data and metadata volumes are on separate RAID sets.
l Standard - This is the mode of installation that will suit most environments as it supports a back end capacity of up to 150TB.
l Cloud Optimized - This is a smaller footprint installation designed to maximize cost-effectiveness for operation in cloud environments. The data dictionary size is reduced to reflect the lower backend capacity limit of 43TB.
l Demo - Demo mode is the least hardware-intensive option used for initial evaluation or lightweight testing. Demo mode can easily be installed on a virtual machine running on most workstations. Demo mode is not suitable for any production application and does not allow any license expansion. Demo mode supports a back end capacity of up to 100GB.
Hardware requirements for installation
QoreStor can be installed in one of four modes: Large, Standard, Cloud Optimized, and Demo. Each installation mode has different minimum installation requirements, as described below. The QoreStor installer will perform a
QoreStor 5.0.1 Interoperability Guide
Installation Requirements
6
requirement check prior to ensure that the requirements are met prior to installation. Refer to QoreStor installation modes for more information on the installation modes.
NOTE: The table below lists the minimum hardware requirements for installation. Refer to "QoreStor Sizing Guidelines" in the QoreStor Interoperability Guide for information on sizing your QoreStor server.
Table 5: Hardware requirements for installation
Large Mode
Standard Mode
Cloud Optimized Mode
Demo Mode
CPU cores 32
4
4
4
RAM
64 GB
24 GB
14 GB
6 GB
Storage capacity
Minimum of 500 GB free space on repository volume.
Minimum of 700 GB free space on metadata volume .
Minimum of 1 GB free space in root file system.
Minimum of 500 GB free space on repository volume.
Minimum of 500 GB free space on metadata volume.
Minimum of 1 GB free space in root file system.
Minimum of 500 GB free space on repository volume.
Minimum of 96 GB free space on metadata volume.
Minimum of 1 GB free space in root file system.
Minimum of 50 GB free space on repository volume.
Minimum of 50 GB free space on metadata volume (if separate from repository volume).
Minimum of 1 GB free space in root file system.
Additional storage reqirements
Storage back-end should support 100,000 IOPS for sequential writes and 20,000 IOPS with random writes.
Recommended backend configuration is:
l RAID 60 with 48 to 60 disks for repository
l RAID1 or RAID10 with 2 to 4 drives for metadata.
Storage back-end should support 2000 IOPS for sequential writes and 850 IOPS with random writes.
Recommended backend configuration is RAID 6 with 12 disks.
Maximum supported physical capacity is 150 TB
Storage back-end should support 2000 IOPS for sequential writes and 850 IOPS with random writes.
Recommended backend configuration is RAID 6 with 6 disks.
Maximum supported physical capacity is 43 TB
When installing in Demo mode, QoreStor does not perform a precheck for IOPS
Maximum supported physical capacity is 100 GB
Maximum supported physical capacity is 360 TB
Networking requirements
The following network configurations need to be made in order to successfully install and run QoreStor. NOTE: If you install QoreStor with the -f option, or answer yes to the prompt regarding firewall changes, the QoreStor installer will ensure these ports are open.
QoreStor 5.0.1 Interoperability Guide
Installation Requirements
7
Port configuration
The ports below need to be available for the QoreStor service: l 111 l 445 l 2049 l 5233 l 9901 l 9904 l 9911 l 9915 l 9916 l 9920 l 11000 l 10011 l 12000-12127
Verify connectivity
The usage of the QoreStor repository requires stable TCP/IP connectivity between the backup application server and the QoreStor repository server.
NOTE: The QoreStor repository and backup application server need to be on the same local network.
Supported installation platforms
QoreStor is supported on the following platforms:
Table 6: Operating systems supported for installation
Operating System CentOS Linux 7.3 or higher.1
Bit level 64-bit
RHEL Linux 7.3 or higher1
64-bit
1CentOS or RHEL version 7.5 is recommended
Supported file systems
Only the file system listed below is supported for the QoreStor server.
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Installation Requirements
8
l XFS
Supported file system protocols
QoreStor supports the following file system protocols. The Rapid Data Access (RDA) protocols below provide a logical disk interface that can be used with network storage devices to store data and support data storage operation.
l RDA with NetVault Backup l RDA with vRanger l OpenStorage Technology (OST) l Common Internet File System (CIFS) l Network File System (NFS) l Rapid CIFS (RCIFS) l Rapid NFS (RNFS)
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Installation Requirements
9
5
Supported Software
The applications listed in the sections below are supported for use with QoreStor
Supported browsers
This section lists the minimum supported web browsers for use with the QoreStor UI.
Table 7: Supported browsers
Software
Versions
Mozilla Firefox
43 or later
Microsoft Internet Explorer 11.0
Microsoft Edge
38 or later
Google Chrome
48 or later
Supported clients
This section details the operating systems supported for installation of the QoreStor clients. Table 8: Supported QoreStor clients Client type Client installation platform
QoreStor 5.0.1 Interoperability Guide
Supported Software
10
RDA OST
l Linux l RHEL 5 l RHEL 6 l RHEL 7 l CentOS 7 l SLES 10 l SLES 11
l Windows l Windows Server 2008 R2 l Windows Server 2012 R2 l Windows Server 2016
l Linux l RHEL 5 l RHEL 6 l RHEL 7 l CentOS 7 l SLES 10 l SLES 11
l Windows l Windows Server 2008 R2 l Windows Server 2012 R2 l Windows Server 2016
Supported client plug-ins
This section lists the client plug-in versions supported by QoreStor.
Table 9: Supported client plug-in versions
Client Plug-in Version(s)
RDA OST Rapid NFS Rapid CIFS
4.0.3049.0 or greater 4.0.3049.0 or greater 4.0.3049.0 4.0.3101.1
QoreStor 5.0.1 Interoperability Guide
Supported Software
11
Supported backup software
This section lists the supported backup applications and protocols for QoreStor.
Table 10: Supported backup applications and protocols
Data Management Application (DMA)
NetVault Backup1
RDA
OST
NFS RDNFS
v11.4.5
v12.0
v12.0.1
v12.1
vRanger1
v7.6
v7.6.5
Backup Exec
v16
v20
NetBackup
v8.0
v8.1
CommVault Simpana
10 11 DELL|EMC NetWorker
9.1 Microsoft SQL Server Backup
2016 Oracle RMAN
Oracle Linux 12c
Oracle 12c for Windows VEEAM
9.0 9.5 U3
CIFS
RDCIFS
1Refer to "NetVault Backup and vRanger Feature Compatibility" in the QoreStor Interoperability Guide for more
QoreStor 5.0.1 Interoperability Guide
Supported Software
12
detailed information on NetVault Backup and vRanger Support
NetVault Backup and vRanger Feature Compatibility
The table below provides more detailed information on NetVault Backup and vRanger feature compatibility with QoreStor.
Table 11: NetVault Backup and vRanger feature compatibility
Feature
NVBU 11.4.5
NVBU 12.0
RDA Version
Secure Connect WAN restartability
4.03
4.03
No
No
Create storage groups and containers
Yes1
Yes
from DMA
OpDup DR to QoreStor
Yes
Yes
OpDup QoreStor to DR
Yes
Yes
NVBU 12.0.1 4.1 Yes
Yes
Yes Yes
NVBU 12.1
4.1 Yes
vRanger 7.6.5
4.03 No
Yes
No
Yes
Yes
Yes
Yes
1NetVault Backup 11.4.5 will recognize QoreStor as a "Quest DR Device".
QoreStor 5.0.1 Interoperability Guide
Supported Software
13
QoreStor supported system limits
This section lists the supported configuration limits for the QoreStor system.
Table 12: Supported configuration limits Feature Maximum containers
Cloud-optimized Standard Large
64
64
64
Maximum storage groups
5
5
5
Maximum streams
96
Maximum connections - CIFS/ Rapid CIFS
64
Maximum connections - NFS/ Rapid NFS
64
Maximum connections - RDA
64
Maximum connections - OST
64
Maximum replications
16
96
160
128
256
128
256
128
256
128
256
32
64
QoreStor 5.0.1 Interoperability Guide QoreStor supported system limits 14
Reference architectures
The information in the sections below is intended to help you properly size your QoreStor server.
Reference guidelines
The specifications detailed in Hardware references were constructed with the performance guidelines listed below in mind. Please review the performance guidelines below and select an option suitable for your environment. Use that same reference in the Hardware references section to identify the representative reference architecture.
Table 13: Reference guidelines
Referenc CPU Memor NIC Minimu
e
(cores) y (GB) m
IO Minimums
Inbound bandwidth
SSD
IOPS
Support BW
IO spindle s
Connection s
Ingest Rate Max1
@ 90% deduplicatio n rate
Enterpris e Plus
32-64
2 socket s
128+
4 x 10GbE
Require IOPs = RAID 60: 256
d
50K+ 48+ Disks
RAID 10 4x SSDs
BW = 800 MiB/Se c
30+ TB/HR
Enterpris e
32-64
2 socket s
64-128
2x 10GbE
Require IOPs = RAID 60: 256
d
2K+
24-48
RAID 1 BW = Disks
2x SSDs 800
or
MiB/Se RAID 6:
c
24-48
Disks
20 TB/HR
Basic
8-32 32-64 2x 10GbE
Optional IOPs = RAID 6: 8- 128
2
800
12 Disks
RAID 1 2x SSDs
BW = 420 MiB/Se c
10 TB/HR
Starter
4-8
24-32 4+ x 1GbE NA
IOPs = 450 BW =
RAID 5: 4- 128 8 Disks or
5 TB/HR
QoreStor 5.0.1 Interoperability Guide Reference architectures 15
200 MiB/Se c
RAID 6: 68 Disks
1 Performance taken using simulation with RDA Protocol Acceleration 2Performance from Using SSDs for Metadata varies depending on the configuration of said SSD resources but in general expect to see 10-20% improvement when using best practices.
Hardware references
The table below provides reference architectures for different levels of performance. Two of the examples below use SSD storage to host the QoreStor metadata, which will improve QoreStor performance.
Table 14: Hardware references
Hardware references
Enterprise Plus
Enterprise
Basic
R740-05
R740-05 ALL HDD R730-10 HDD/SSD
HDD/SSD MetaData
MetaData
Model
Dell EMC OEMR XL Dell EMC OEMR XL Dell EMC PowerEdge
R740xd
R740xd
R730xd
Drives
2TB 7.2K RPM NLSAS 12Gbps 512n
8TB 7.2K RPM NLSAS 12Gbps 512e
2TB 7.2K RPM NLSAS 12Gbps 512n
8TB 7.2K RPM NLSAS 12Gbps 512e
500GB 7.2K RPM SATA 6Gbps 2.5i n Flex Bay Hard Drive,13G
6TB 7.2K RPM SelfEncrypting N LSAS 6Gbps 3.5in Hot-plug Hard Drive,FIPS1402,13G
8TB 7.2K RPM SelfEncrypting N LSAS 6Gbps 3.5in Hot-plug Hard Drive,FIPS1402,13G
Starter
R730-10 ALL HDD
Dell EMC PowerEdge R730xd
500GB 7.2K RPM SATA 6Gbps 2.5i n Flex Bay Hard Drive,13G 6TB 7.2K RPM SelfEncrypting N LSAS 6Gbps 3.5in Hotplug Hard Drive,FIPS1402,13G 8TB 7.2K RPM SelfEncrypting N LSAS 6Gbps 3.5in Hotplug Hard Drive,FIPS1402,13G
Drive Qty
2 x 2TB 48 x 8TB 4 x 400GB SSD
2 x 2TB INT 48 x 8TB EXT
2 x 500GB 24 x 8TB 24 x 6TB 4 x 960GB SSD
2 x 500GB 24 x 8TB 24 x 6TB
Internal SSD (optional)
4x 400GB SSD SAS Mix Use 12Gbps 512e 2.5in MFC6G
Dell 400GB
4x 960GB SSD SAS Mix Use 12Gbps 512e 2.5in
Dell 960Gb SAS 12G
QoreStor 5.0.1 Interoperability Guide Reference architectures 16
Enterprise SAS 12GBps 2.5" Solid State Drive
MLC SFF Mixed-Use Value Endurance SSD (Toshiba PX04SVB096) R/TSeries Tray - SPN Gen 13
CPU Memory
2x Intel Xeon Gold 5118 2.3G, 1 2C/24T, 10.4GT/s 2UPI, 16M Cac he, Turbo, HT (105W) DDR4-2400 , OEM XL
2x Intel Xeon Gold 5118 2.3G, 1 2C/24T, 10.4GT/s 2UPI, 16M Cac he, Turbo, HT (105W) DDR4-2400 , OEM XL
2x Intel Xeon E5-2660 v3 2.6GHz,2 5M Cache,9.60GT/s QPI,Turbo,HT ,10C/20T (105W) Max Mem 2133MHz
2x Intel Xeon E52660 v3 2.6GHz,2 5M Cache,9.60GT/s QPI,Turbo,HT ,10C/20T (105W) Max Mem 2133MHz
208GB
13 x DUAL IN-LINE MEMORY MODULE, 16GB, 2666, 2RX8, 8G, DDR4, R
208GB
13 x DUAL IN-LINE MEMORY MODULE, 16GB, 2666, 2RX8, 8G, DDR4, R
128GB
8x 16GB RDIMM, 2400MT/s, Dual Ran k, x8 Data Width
128GB
8x 16GB RDIMM, 2400MT/s, Dual Ran k, x8 Data Width
PERC RAID
1x PERC H740P RAID Controller, 8G B NV Cache, Mini card
1x PERC H840 RAID Adapter for External MD14XX Only, 8GB NV Cache, Full Height
1x PERC H740P RAID Controller, 8G B NV Cache, Mini card
1x PERC H840 RAID Adapter for External MD14XX Only, 8GB NV Cache, Full Height
1x PERC H730P RAID Controller, 2G B NV Cache, Mini card
1x 1x PERC H830 RAID Adapter for External MD14XX Only, 2GB NV Cache, Full Height
1x PERC H730P RAID Controller, 2G B NV Cache, Mini card
1x 1x PERC H830 RAID Adapter for External MD14XX Only, 2GB NV Cache, Full Height
Network
1x QLogic 57800 2x10Gb DA/SFP+ +
2x1Gb BT Network Daughter Card
External Storage
4x1400
HW RAID CONFIG
<Level (0-56-10)> :
RAID 10 : 1 : 4 : 1 RAID 6 : 4 : 11+1 : 2
<# Groups (GRP)> :
<# Spindles per GRP> :
<#Channels> :
1x QLogic 57800 2x10Gb DA/SFP+ + 2x1Gb BT Network Daughter Card
4x1400
RAID 6 : 4 : 11+1 : 2
1x QLogic 57840S Quad Port 10Gb S FP+ Direct Attach Rack Network Daughter Card
1x QLogic 57840S Quad Port 10Gb S FP+ Direct Attach Rack Network Daughter Card
4x1400
4x1400
RAID 10 : 1 : 4 : 1 RAID 6 : 4 : 11+1 : 2
RAID 6 : 4 : 11+1 : 2
LVM CONFIG
Striped LVM :: 64KB Striped LVM :: 64KB Striped LVM :: 64KB :: Striped LVM :: 64KB
:: 4xStripes
:: 4xStripes
4xStripes
:: 4xStripes
QoreStor 5.0.1 Interoperability Guide Reference architectures 17
FS CONFIG XFS
SEQ FIO A + B
IOPS=98.5 K/Sec + 18.2 K/Sec
BW=385 MiB/Sec + 71.1 MiB/Sec
XFS
IOPS=105 K/Sec BW=412 MiB/Sec
XFS
IOPS=50.5 K/Sec + 37.3 K/Sec BW= 197 MiB/Sec + 146 MiB/Sec
XFS
IOPS=12.2 K/Sec BW= 48 MiB/Sec
RAND FIO
IOPS=95.7 K/Sec + 39 K/Sec
BW=374 MiB/Sec + 152 MiB/Sec
IOPS=91.7K/Sec BW=358 MiB/Sec
IOPS= 12.6 K/Sec + 44.2 K/Sec
BW= 49 MiB/Sec + 173 MiB/Sec
IOPS=21 K/Sec BW= 85 MiB/Sec
MAX INGEST @ 0%
Total Connections :: TB/Hr 8 :: 9.48 16 :: 8.58 24 :: 7.32 32 :: 6.98 48 :: 7.00 64 :: 4.71
Total Connections :: TB/Hr 8 :: 9.00 16 :: 8.52 24 :: 8.00 32 :: 7.02 48 :: 4.31 64 :: 3.25
Total Connections :: TB/Hr 8 :: 4.37 16 :: 4.13 24 :: 4.11 32 :: 4.09 48 :: 4.01 64 :: 3.92
Total Connections :: TB/Hr 8 :: 3.85 16 :: 3.91 24 :: 3.82 32 :: 3.76 48 :: 2.84 64 : 2.94
MAX INGEST @ 90%
Total Connections :: TB/Hr 8 :: 37.34 16 :: 19.40 24 :: 16.73 32 :: 13:77 48 :: 12.03 64 :: 11.96
Total Connections :: TB/Hr 8 :: 31.41 16 :: 18.94 24 :: 16.05 32 :: 14:53 48 :: 13.82 64 :: 12.96
Total Connections :: TB/Hr 8 :: 23.56 16 :: 19.70 24 :: 17.11 32 :: 15.83 48 :: 13.73 64 :: 13.49
Total Connections :: TB/Hr 8 :: 20.83 16 :: 17.36 24 :: 14.41 32 :: 14.26 48 :: 13.33 64 : 10.26
Cloud deployment reference configurations
The tables below describe reference configurations for deployments to Microsoft Azure. Configurations are described for Cloud deployment mode and Standard mode. Large mode is not recommended for deployment int he cloud due to the intensive resource consumption.
Table 15: Recommended Azure configurations: Cloud-optimized mode (up to 32 TiB)
Family
SKU Type
vCPUs Memory Data Max Local Premium
(GiB)
Disk IOPS SSD Support
General
B4ms Standard 4
16
8 7200 32 GB
SSD
Purpose
General
D4s_ Standard 4
26
8 6400 32 GB
SSD
Approximate cost $164/month
$174/month
QoreStor 5.0.1 Interoperability Guide Reference architectures 18
Purpose
v3
Memory
E4s_ Standard 4
32
8 6400 64 GB
SSD
$220/month
Optimized v3
Table 16: Recommended Azure configurations: Cloud-optimized mode (up to 43 TiB - 64 TiB raw max)
Family
General Purpose
SKU
DS3 v2
Type Promo
vCPUs Memory (GiB)
4
14
Data Disk
16
Max Local Premium IOPS SSD Support
12800 28 GB
SSD
Approximate cost
$174/month
General Purpose
General Purpose
General Purpose
General Purpose
DS3 Standard 4 v2
DS12_ Promo
4
v2
DS12_ Standard 4 v2
B8MS Standard 8
14
16 12800 28 GB
SSD
$208/month
28
16 12800 56 GB
SSD
$220/month
28
16 12800 56 GB
SSD
$275/month
32
16 10800 64 GB
SSD
$326/month
Table 17: Recommended Azure configurations: Standard mode (up to 128TiB)
Family
General Purpose
SKU Type
DS4 Promo v2
vCPUs Memory (GiB)
8
28
Data Disk
32
Max Local Premium IOPS SSD Support
25600 56 GB
SSD
General Purpose
DS4 Standard 8 v2
28
32 25600 56 GB
SSD
Approximate cost $348/month
$416/month
Table 18: Recommended Azure configurations: Standard mode (up to `50TiB - 256 TiB raw max)
Family
SKU Type
vCPUs Memory Data Max Local Premium
(GiB)
Disk IOPS SSD Support
Approximate cost
General Purpose
DS5 Promo 16
56
v2
64
51200 112 SSD
GB
$613/month
General Purpose
DS5 Standard 16
56
v2
Compute
F16s Standard 16
32
optimized
64
51200 112 SSD
GB
64
51200 64 GB SSD
$731/month $651/month
QoreStor 5.0.1 Interoperability Guide Reference architectures 19
About us
Ab o u t u s
We are more than just a name
We are on a quest to make your information technology work harder for you. That is why we build communitydriven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest's invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the InnovationTM.
Our brand, our vision. Together.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece -- you -- to the community, to the new Quest.
Contacting Quest
For sales or other inquiries, visit www.quest.com/contact.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
l Submit and manage a Service Request l View Knowledge Base articles l Sign up for product notifications l Download software and technical documentation l View how-to-videos l Engage in community discussions l Chat with support engineers online l View services to assist you with your product
QoreStor 5.0.1 Interoperability Guide About us 20
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