Denon AVR-4308CI / 3808CI Upgrade New Feature Instructions

1. Before Updating

Ensure your system is prepared for the firmware upgrade.

• Requirements:
  • Broadband Internet Access
  • Cable/DSL Modem
  • Network Router or Hub
  • Proper configuration of the Denon A/V component to work on a particular Network Environment
  • Ethernet 'Straight' Cable for Direct connection to the Network Environment
• Recommendations:
  • If you did not install or configure the Denon A/V Component with your Network Environment, please contact your Network Installer/Integrator for assistance.
  • If connecting the Denon A/V Component to your Network Environment for the first time, consult the 'Instruction Manual' for 'Network Audio' (AVR-3808/4308CI Instruction Manual, page 20) and 'Network Setup' (AVR-3808CI Instruction Manual, page 32; AVR-4308CI Instruction Manual, pages 32-34).
  • Connect the Denon A/V Component directly to your Network Environment via an Ethernet 'Straight' Cable. Denon does not recommend using Wi-Fi network connectivity for updates due to potential errors from signal dropouts or interference from other devices.
  • Once connected and configured, test your connection by receiving and listening to Internet Radio stations on the 'Net//USB' input. This confirms a good Internet connection.
  • Crucially, do not 'Power Off' the unit during the update/upgrade process, as this will cause a failure. If the unit becomes unresponsive, contact Denon USA Customer Service at 1-800-497-8921.
• Key Notes on Network Environment Configurations:
  • Denon A/V Components are not compatible with PPPoE (Point to Point Protocol over Ethernet). Contact your Internet Service Provider (ISP) to assist in procuring a PPPoE Router.
  • Denon A/V Components are not UPnP (Universal Plug and Play) compliant. This may affect some routers. You can disable UPnP in your router's setup configuration, but this may affect other devices on your network. Contact your Router manufacturer for assistance.
  • Some 'Firewall' settings in your network router may prevent the Updating/Upgrading functionality. Contact your Router manufacturer for assistance.
  • Be sure to disable "VPN" on any PC connected to your network environment, as company or office network connections can cause a failure.
• About System Setup Memory:
  • The firmware update will not reset your system setup configurations.
  • Important: After installing the Upgrade Feature Pack (from October 1st, 2008), you must recalibrate your system using the Audyssey Room EQ. This is required to optimize performance from the newly added Audyssey features: Dynamic Volume and Dynamic EQ.

2. Basic Operations

This section describes how to navigate the on-screen menus for the upgrade process.

On-Screen Interactive Display Navigation:

The on-screen display shows menus and options. Key controls are:

• 'MENU' Key: Displays the On-Screen Interactive Display.
• 'ENTER' Key: Selects a highlighted item.
• 'Cursor Keys' (Up, Down, Left, Right): Move the highlight cursor to different items on the screen.

Visual Description: The on-screen display shows an "OPTION SETUP" menu with items like "Firmware Update", "Add New Feature", "Amp Assign", etc. The front panel of the AVR-4308CI is shown, along with its remote control, highlighting the location of the MENU, ENTER, and cursor keys.

3. Install New Feature

Follow these steps to install the new feature upgrade.

1. Select "Manual Setup"
   • Press the 'Menu' key on the remote control or the front panel.
   • Press the 'Down Cursor' key to highlight the icon resembling a pair of pliers, a screwdriver, and a wrench, labeled for "Manual Setup".
   • Press the 'Right Cursor' key to enter "Manual Setup".

   Visual Description: The on-screen display shows the "MANUAL SETUP" menu with various setup options. The front panel display shows a simplified version of the selected menu.

2. Select "Option Setup"
   • Press the 'Down Cursor' key to highlight the icon resembling a briefcase, labeled for "Option Setup".
   • Press the 'Right Cursor' key to enter "Option Setup".

   Visual Description: The on-screen display shows the "OPTION SETUP" menu with options like "Amp Assign", "Volume Control", etc. The front panel display shows a simplified version of the selected menu.

3. Select "Add New Feature"
   • Press the 'Up Cursor' key to highlight "Add New Feature".

   Visual Description: The on-screen display shows the "OPTION SETUP" menu with "Add New Feature" highlighted. The front panel display shows "New Feature" and "Amp Assign".

4. Check "New Feature List"
   • With the "Upgrade" button highlighted, press the 'Enter' key to execute the upgrade process.
   • The screen displays a list of features to be upgraded, such as "Rhapsody Direct", "SIRIUS Ready", "Audyssey Dynamic EQ", and "Audyssey Dynamic Volume". It also shows "Upgrade Status" and "Time: 39min.(estimate)".

   Visual Description: The on-screen display shows the "ADD NEW FEATURE" list with an "Upgrade" button. The front panel display shows the upgrade time and status.

5. Confirming Upgrade
   • With the "Yes" button highlighted, press the 'Enter' key to execute the update.
   • If you do not wish to proceed, press the 'Right Cursor' key to highlight "No", then press 'Enter' to exit.

   Visual Description: The on-screen display prompts for confirmation with "Yes" and "No" options. The front panel display shows the confirmation prompt.

6. Start Upgrade
   • The system will display "Please wait. Authenticating".

   Visual Description: The on-screen display and front panel display show "Please wait. Authenticating" during the initial phase of the upgrade.

7. Firmware Upgrade is In Progress
   • The unit enters update mode.
   • The 'Standby' power indicator will turn "Red".
   • The On Screen Interface will turn off.
   • Update process information can be seen on the Front Panel Display (e.g., "Main Firm Updating", "Ether IM Updating", "Ether WP Updating").

   Visual Description: The front panel display shows the progress of the firmware update, indicating different stages of the process and estimated times.

8. Complete Upgrade
   • The unit will automatically complete the process and repower itself 'On'.
   • The "Standby Power" indicator will turn green.

   Visual Description: The front panel display indicates "Firm Update UpdatingComplete".

9. Confirm Upgrade Status
   • Pressing the "Down Cursor" key, highlight "Upgrade Status" and press "Enter" key.
   • The "Upgrade Status" page shows the features added in the Upgrade Feature Pack, including "Rhapsody Direct", "SIRIUS Ready", "Audyssey Dynamic EQ", "Audyssey Dynamic Volume", and "HDMI Control".

   Visual Description: The on-screen display shows the "UPGRADE STATUS" list confirming the successful installation of new features.

4. After The Upgrade

Post-upgrade procedures and support information.

• Perform Audyssey MultEQ System Calibration:
  • Once the Upgrade Feature Pack has been successfully downloaded and installed, you must perform the Audyssey MultEQ System Calibration Setup again.
  • Previous calibration settings have been erased as part of the upgrade.
  • This recalibration is required due to the new Audyssey Features (Dynamic Volume and EQ) that were added.
  • No other settings in your System Setup have been changed or deleted.
• Support:
  • If you have problems updating, please contact Denon USA Customer Service.
  • Customer Service hours of operation: 9:00 AM to 5:00 PM ET, Monday-Friday.
  • Phone: 1-800-497-8921
  • For peak call-in times or after-hours technical and operational self-help support, please use the online FAQ database at: http://denon.custhelp.com/