Owner's Manual for kaden models including: KSI06, KSI09, KSI12, KSI18, KSI24, KSI28, KSI06 R32 Wall Mounted Air Conditioner, R32 Wall Mounted Air Conditioner, Wall Mounted Air Conditioner, Air Conditioner

KSI Series - Kaden Air

2 | Kaden Owner's Manual ... Interference from cell phone towers and remote boosters may cause the unit to malfunction. In this case, try the following:.

This appliance must be installed in accordance with: Manufacturer's Installation Instructions. Current AS/NZS 3000, AS/NZS 5141.

R32 WALL MOUNTED AIR CONDITIONER Owner’s Manual

Kaden Owner’s Manual | 7 Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges. When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause


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Kaden-KSI-Owner-Manual-Web
R32 WALL MOUNTED AIR CONDITIONER
Owner's Manual
KSI Series
KSI06 | KSI09 | KSI12 KSI18 | KSI24 | KSI28

2 | Kaden Owner's Manual

Table of contents

1. Safety precautions

4

2. Unit specifications and features

6

3. Installation and service

8

3. Manual operation (without remote)

12

4. Care and maintenance

13

5. Troubleshooting

15

Important note
This appliance must be installed in accordance with: Manufacturer's Installation Instructions Current AS/NZS 3000, AS/NZS 5141 Local Regulations and Municipal Building Codes including local OH&S requirements This appliance must be installed, maintained, and removed only by an Authorised Person. For continued safety of this appliance, it must be installed and maintained in accordance with the manufacturer's Instructions.
REFRIGERANT
R32
Important note
Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.

Kaden Owner's Manual | 3

1. Safety precautions
Read safety precautions before installation Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
This symbol indicates that ignoring instructions may cause death or serious injury.
This symbol indicates that ignoring instructions may cause moderate injury to your person, or damage to your unit or other property.
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
INSTALLATION WARNINGS
· Ask an authorized professional to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire. · All repairs, maintenance and relocation of this unit must be performed by a licensed service technician.
Inappropriate repairs can lead to serious injury or product failure.
WARNINGS FOR PRODUCT USE
· If an abnormal situation arises (like a burning smell), immediately turn off the unit and pull the power plug. Call your dealer for instructions to avoid electric shock, fire or injury.
· Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
· Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion. · Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around
the unit and cause explosion. · Do not operate the air conditioner in a wet room (e.g., bathroom or laundry room). This can cause electrical
shock and cause the product to deteriorate. · Do not expose your body directly to cool air for a prolonged period of time.
REFRIGERANT
This appliance uses R32 (difluoromethane) refrigerant, which is a flammable gas class 2.2 according to AS 1677 and must be handled by a refrigeration mechanic with appropriate Australian refrigerant licence.
WARNING
Risk of fire / flammable material. If the refrigerant is leaked, together with an external ignition source, there is a possibility of ignition.
4 | Kaden Owner's Manual

ELECTRICAL WARNINGS
· Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, certified service agent or licensed electrical contractor.
· Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
· Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
· Do not use an extension cord, manually extend the power cord, or connect other appliances to the same outlet as the air conditioner. Poor electrical connections, poor insulation, and insufficient voltage can cause fire.
CLEANING AND MAINTENANCE WARNINGS
· Turn off the device and pull the plug before cleaning. Failure to do so can cause electrical shock. · Do not clean the air conditioner with excessive amounts of water. · Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire
or deformation.
CAUTION
· If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
· If you are not going to use the air-conditioner for a long time, disconnect the power from the main isolator. · During storms or bad weather turn off the unit and disconnect the power from the main isolator. · Make sure that water condensation can drain unhindered from the unit. · Do not operate the air conditioner with wet hands. This may cause electric shock. · Do not use device for any other purpose than its intended use. · Do not climb onto or place objects on top of the outdoor unit. · Do not allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
Kaden Owner's Manual | 5

2. Unit specifications and features
Unit parts

Front panel Louvre

Power cable (some units)

Remote control

Remote control holder (some units)

Functional filter (on back of main filter ­ some units)

Display window fresh defrost run timer

(A)

(B)

fresh when Fresh feature is activated (some units)

defrost when Defrost feature is activated

run

when the unit is on

timer when TIMER is set

when Wireless Control feature is activated (some units)

displays temperature, operation feature and error codes

for 3 seconds when:

· TIMER ON is set (if the unit is OFF,

remains on when TIMER ON is set)

· FRESH, SWING, TURBO, ECO or SILENCE feature is turned on

for 3 seconds when:

· TIMER OFF is set · FRESH, SWING, TURBO, ECO or SILENCE feature is turned off

when defrosting

when 8ºC heating feature is turned on (some units)
" when Active Clean feature is turned on (for inverter split type) when unit is self-cleaning (for fixed-speed type)

Display code meanings

6 | Kaden Owner's Manual

Achieving optimal performance

Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges. When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause the unit to perform less than optimally.

Inverter split type

Room temperature Outdoor temperature

COOL mode 17°C ­ 32°C -15°C ­ 50°C

HEAT mode 0°C ­ 30°C -15°C ­ 30°C

DRY mode 10°C ­ 32°C 0°C ­ 50°C

To further optimize the performance of your unit, do the following:
· Keep doors and windows closed. · Limit energy usage by using TIMER ON and TIMER OFF functions. · Do not block air inlets or outlets. · Regularly inspect and clean air filters.

For a detailed explanation of each function, refer to the Remote Control Manual.

Other features

1. Auto-restart If the unit loses power, it will automatically restart with the prior settings once power has been restored.
2. Mute operation Press the LED button on the remote control can turn off the indoor screen display, and also turn off the air conditioner buzzer, which creates a comfortable and quiet environment.
3. Wireless control Wireless control allows you to control your air conditioner using your mobile phone and a Wireless connection.
For the USB device access, replacement, maintenance operations must be carried out by a professional.

· Louvre angle memory When turning on your unit, the louvre will automatically resume its former angle.
· Refrigerant leakage detection The indoor unit will automatically display "EC" when it detects refrigerant leakage.
For a detailed explanation of your unit's advanced functionality (such as TURBO mode and its self-cleaning functions), refer to the Remote Control Manual.

Kaden Owner's Manual | 7

3. Installation and service

Installation record ­ installer details

Company name

_______________________________________________________________________________________

Company address

_______________________________________________________________________________________

_______________________________________________________________________________________

Telephone

_______________________________________________________________________________________

Mobile

_______________________________________________________________________________________

Email

_______________________________________________________________________________________

Certificate of compliance/certification number ______________________________________________________________________

Authorised persons license number _______________________________________________________________________________

Installers name

_______________________________________________________________________________________

Installers signature

_______________________________________________________________________________________

Installation date

_______________________________________________________________________________________

Installation record ­ system details

Model number

_______________________________________________________________________________________

Serial number indoor unit _______________________________________________________________________________________

Serial number outdoor unit _______________________________________________________________________________________

Installation address

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

Customer care programme
Service and maintenance in accordance with the Service maintenance schedule on page 9 is essential in ensuring the prolonged useful life of your system, and help ensure it operates at maximum efficiency. More frequent routine maintenance may be necessary where the air conditioning system is installed in harsh environments, or in non-residential applications.

CAUTION
Service maintenance is not covered under warranty and is a chargeable service. All units must have safe and reasonable access and be installed in compliance with the installation instructions supplied with the unit. Some installations may require two service personnel to attend, in accordance with health and safety requirements. Also note that all refrigerated air conditioning systems have air filters that require regular inspection and cleaning. Please refer to Cleaning your air filter on page 13.

8 | Kaden Owner's Manual

Service maintenance schedule ­ non ducted air conditioning systems
Your Kaden air conditioning system should be maintained annually after the date of installation by a qualified licensed technician in accordance with the schedule below. Failure to do so during the product warranty period may void your warranty. This periodic service and maintenance will prolong the useful life of the unit, and help keep it running safely and at optimum efficiency.

Date of installation

/ /

Installed by

Service year Service date Service company/technician

1 / /

2 / /

3 / /

4 / /

5 / /

6 / /

Ambient temperature at CDU (ºC) Electrical Wiring, electrical connections

Fan motors Capacitors (if applicable) Printed circuit boards

Major components Outdoor unit clearances Outdoor unit condensate tray

Outdoor unit condensate drain Outdoor unit fixing Indoor unit condensate tray

Indoor unit condensate drain/pump Refrigerant charge

Refrigerant connections

Fan assemblies Return air grille and filters

Controls

Louvre operation Remote operation

System operation

Sequence of operation Return air temp ­ cooling/heating

ºC

ºC

ºC

ºC

ºC

ºC

Outlet air temp ­ cooling/heating

ºC

ºC

ºC

ºC

ºC

ºC

Outdoor unit ­ liquid line pressure Outdoor unit ­ suction line pressure

kPa

kPa

kPa

kPa

kPa

kPa

kPa

kPa

kPa

kPa

kPa

kPa

General installation related and third party components (not Kaden products)*

Airflow through system Refrigerant pipework

Safety tray

Wall mounting Consumables**

Capacitors

Filters

Batteries (if applicable)

*Installation and other field-supplied components are not covered by Kaden product warranty. These include, but are not limited to, control wiring, refrigerant gas and electrical connections to the appliance. These should be inspected as they can affect the performance, reliability and safety of the system. **Units contain consumable items that may require period replacement and are not covered by Kaden product warranty (e.g. filters, capacitors and batteries).

Action codes Inspected ­ Working correctly ­ No action required

Adjusted part

Cleaned part

Replaced part

Repaired part

Referred to installer



A

C

R

RP

RI

Kaden Owner's Manual | 9

Setting angle of air flow

Setting vertical angle of air flow
While the unit is on, use the vertical SWING button to set the direction (vertical angle) of airflow.
· To make the louvre swing up and down continuously, press and hold the vertical SWING button for 3 seconds. Press it again to stop the automatic function.
Setting horizontal angle of air flow
While the unit is on, use the horizontal SWING button to set the direction (horizontal angle) of airflow.
· Press the horizontal SWING button once to activate the louvre.
Note on louvre angles
When using COOL or DRY mode, do not set louvre at too vertical an angle for long periods of time. This can cause water to condense on the louvre blade, which will drop on your floor or furnishings. (See Fig. A)
When using COOL or HEAT mode, setting the louvre at too vertical an angle can reduce the performance of the unit due to restricted air flow.
Do not move louvre by hand. This will cause the louvre to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louvre.

Range

Fig. A

CAUTION
Do not keep louvre at too vertical an angle for long periods of time. This can cause water condensation to drip on your furnishings.
CAUTION
Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.

Deflector rod Fig. B

10 | Kaden Owner's Manual

SLEEP operation
The SLEEP function is used to decrease energy use while you sleep (and don't need the same temperature settings to stay comfortable). This function can only be activated via remote control. Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase the temperature by 1°C after 1 hour, and will increase an additional 1°C after another hour. When in HEAT mode, the unit will decrease the temperature by 1°C after 1 hour, and will decrease an additional 1°C after another hour. It will hold the new temperature for 5 hours, then the unit will turn off automatically.
NOTE: The SLEEP function is not available in FAN or DRY mode.

Set temperature

SLEEP operation

+/- 1ºC 1hr

+/- 1ºC 1hr

7 hours timer off

Saving energy during sleep

Kaden Owner's Manual | 11

4. Manual operation (without remote)

How to operate your unit without the remote control
In the event that your remote control fails to work, your unit can be operated manually with the MANUAL CONTROL button located on the indoor unit. Note that manual operation is not a long-term solution, and that operating the unit with your remote control is strongly recommended.

Wi-Fi operation setup
For instructions on setting up Wi-Fi connectivity for your Kaden air conditioner, please scan the QR code below, or visit kadenair.com.au

BEFORE MANUAL OPERATION Unit must be turned off before manual operation.
To operate your unit manually:
1. Locate the MANUAL CONTROL button on the right-hand side panel of the unit.
2. Press the MANUAL CONTROL button one time to activate FORCED AUTO mode.
3. Press the MANUAL CONTROL button again to activate FORCED COOLING mode.
4. Press the MANUAL CONTROL button a third time to turn the unit off.

CAUTION
The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit.

Manual control button 12 | Kaden Owner's Manual

5. Care and maintenance

Cleaning your indoor unit

BEFORE CLEANING OR MAINTENANCE
Always turn off your air conditioner system and disconnect its power supply before cleaning or maintenance.
CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean. · Do not use chemicals or chemically treated cloths to
clean the unit · Do not use benzene, paint thinner, polishing powder
or other solvents to clean the unit. They can cause the plastic surface to crack or deform. · Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discoloured.
Cleaning your air filter
A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health. Make sure to clean the filter once every two weeks.
1. Lift the front panel of the indoor unit. 2. First press the tab on the end of filter to loosen the buckle,
lift it up, then pull it towards yourself. 3. Now pull the filter out. 4. If your filter has a small air freshening filter, unclip it from
the larger filter. Clean this air freshening filter with a hand-held vacuum. 5. Clean the large air filter with warm, soapy water. Be sure to use a mild detergent. 6. Rinse the filter with fresh water, then shake off excess water. 7. Dry it in a cool, dry place, and refrain from exposing it to direct sunlight. 8. When dry, re-clip the air freshening filter to the larger filter, then slide it back into the indoor unit. 9. Close the front panel of the indoor unit.

Filter tab
Remove air freshening filter from back of larger filter (some units)
CAUTION
Do not touch air freshening (Plasma) filter for at least 10 minutes after turning off the unit.

Kaden Owner's Manual | 13

CAUTION
· Before changing the filter or cleaning, turn off the unit and disconnect its power supply.
· When removing filter, do not touch metal parts in the unit. The sharp metal edges can cut you.
· Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock.
· Do not expose filter to direct sunlight when drying. This can shrink the filter.
· Any maintenance and cleaning of outdoor unit should be performed by an authorized dealer or a licensed service provider.
· Any unit repairs should be performed by an authorized dealer or a licensed service provider.

Maintenance ­ pre-season inspection
After long periods of non-use, or before periods of frequent use, do the following:

Check for damaged wires

Clean all filters

Maintenance ­ long periods of non-use
If you plan not to use your air conditioner for an extended period of time, do the following:

Check for leaks

Replace batteries

Clean all filters

Turn on FAN function until unit dries out completely

Make sure nothing is blocking all air inlets and outlets

Turn off the unit and disconnect the power

Remove batteries from remote control

14 | Kaden Owner's Manual

6. Troubleshooting

SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately! · The power cord is damaged or abnormally warm · You smell a burning odour · The unit emits loud or abnormal sounds · A power fuse blows or the circuit breaker frequently trips · Water or other objects fall into or out of the unit
Do not attempt to fix these yourself! Contact an authorized service provider immediately!

Troubleshooting

The following problems are not a malfunction and in most situations will not require repairs.

Issue Unit does not turn on when pressing ON/OFF button

Possible causes
The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.

The unit changes from COOL/HEAT mode to FAN mode

The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.

The indoor unit emits white mist Both the indoor and outdoor units emit white mist
The indoor unit makes noises

In humid regions, a large temperature difference between the room's air and the conditioned air can cause white mist.
When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit's plastic parts.

Kaden Owner's Manual | 15

Issue Both the indoor unit and outdoor unit make noises
The outdoor unit makes noises Dust is emitted from either the indoor or outdoor unit The unit emits a bad odor The fan of the outdoor unit does not operate Operation is erratic, unpredictable, or unit is unresponsive

Possible causes
Low hissing sound during operation: This is normal and is caused by refrigerant flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.
The unit will make different sounds based on its current operating mode.
The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.
The unit's filters have become moldy and should be cleaned.
During operation, the fan speed is controlled to optimize product operation.
Interference from cell phone towers and remote boosters may cause the unit to malfunction.
In this case, try the following:
· Disconnect the power, then reconnect.
· Press ON/OFF button on remote control to restart operation.

NOTE: If problem persists, contact a local dealer or your nearest customer service centre. Provide them with a detailed description of the unit malfunction as well as your model number.

16 | Kaden Owner's Manual

Troubleshooting

When troubles occur, please check the following points before contacting a service technician.

Issue
Poor cooling performance

Possible causes Temperature setting may be higher than ambient room temperature The heat exchanger on the indoor or outdoor unit is dirty The air filter is dirty
The air inlet or outlet of either unit is blocked
Doors and windows are open
Excessive heat is generated by sunlight Too many sources of heat in the room (people, computers, electronics, etc.) Low refrigerant due to leak
SILENT function is activated

Possible causes
Lower the temperature setting
Contact a qualified service technician
Remove the filter and clean it according to instructions Turn the unit off, remove the obstruction and turn it back on Make sure that all doors and windows are closed while operating the unit Close windows and curtains during periods of high heat or bright sunshine
Reduce amount of heat sources
Contact a qualified service technician SILENT function can lower product performance by reducing operating frequency. Turn off SILENT function.

Kaden Owner's Manual | 17

Issue
The unit is not working
The unit starts and stops frequently
Poor heating performance
Indicator lamps continue flashing Error code appears in the window display of indoor unit: · E(x), P(x), F(x) · EH(xx), EL(xx),
EC(xx) · PH(xx), PL(xx),
PC(xx)

Possible causes Power failure The power is turned off The fuse is burned out Remote control batteries are dead The unit's 3-minute protection has been activated Timer is activated There's too much or too little refrigerant in the system Incompressible gas or moisture has entered the system. The compressor is broken The voltage is too high or too low The outdoor temperature is extremely low
Cold air is entering through doors and windows
Low refrigerant due to leak

Possible causes Wait for the power to be restored Turn on the power Contact a qualified service technician Replace batteries
Wait three minutes after restarting the unit
Turn timer off
Contact a qualified service technician
Contact a qualified service technician
Contact a qualified service technician Contact a qualified service technician Use other heating device Make sure that all doors and windows are closed during use Contact a qualified service technician

The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact a qualified service technician.

NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact Customer Care 1800 080 055.

18 | Kaden Owner's Manual

Kaden Owner's Manual | 19

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