2 days ago — Simply download the eero mobile app, plug your eero device into your modem, and the eero mobile app will guide you through the setup. Whether you're new to the ...
3 days ago — Simply download the eero mobile app, plug your eero device into your modem, and the eero mobile app will guide you through the setup. Whether you're new to the ...
How-to guide Getting started with your eero mobile app. INTRODUCTION 2 Ready right out of the box. The eero mobile app can help you set up your wifi in minutes. Simply download the eero mobile app, plug your eero device into your modem, and the eero mobile app will guide you through the setup. Whether you're new to the eero mobile app or just need a refresher, this document will help guide you through basic features to set up and manage your eero network. Contents 1. Create an account . . . . . . . . . . . . . . . . . 3 2. Network setup . . . . . . . . . . . . . . . . . . . . 4 3. Add a device . . . . . . . . . . . . . . . . . . . . . 7 4. Remove a device . . . . . . . . . . . . . . . . . . . 9 5. Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 11 6. Guest network . . . . . . . . . . . . . . . . . . . . 13 7. Pausing wifi devices . . . . . . . . . . . . . . . . . 14 8. Data Usage . . . . . . . . . . . . . . . . . . . . . . 15 9. Speed test . . . . . . . . . . . . . . . . . . . . . . 16 10. Update password . . . . . . . . . . . . . . . . . . 17 11. Software update . . . . . . . . . . . . . . . . . . 18 12. Notifications . . . . . . . . . . . . . . . . . . . . . 19 CREATE AN ACCOUNT 3 Create an account Upon first opening the eero mobile app, you will be prompted to create an eero account through a guided setup process. Make sure you have the following to get started: · Mobile device with a data connection. (If you don't have access to a data connection, see our workaround instructions here.) · eero mobile app. · At least one eero gateway (the eero Beacon and eero 6 extender can only be added to an existing network). · Internet service provided into your home. · Cable or DSL modem. 1. Open the eero mobile app and tap the New to eero? button. 2. Log in with your existing Amazon account or create a new eero account with your email or phone. 3. If creating a new account, enter in the verification code sent via SMS or email. NETWORK SETUP 4 Network setup Your gateway is the primary eero device connected to your modem and is needed to establish your network. The eero mobile app will guide you through setting up your eero gateway in the following steps. 1. Tap Start Setup. 2. Confirm you have the listed items and tap Start. 3. Disconnect your old modem and router from power, then tap the Blue arrow. NETWORK SETUP 5 Network setup (continued) Your gateway is the primary eero device connected to your modem and is needed to establish your network. The eero mobile app will guide you through setting up your eero gateway in the following steps. 4. Connect your eero gateway to your router using the provided Ethernet cable and tap the Blue arrow. 5. Plug your eero gateway into power, then plug your modem into power, and tap the Blue arrow. 6. Once your eero gateway is recognized, choose a location for your device. NETWORK SETUP 6 Network setup (continued) Your gateway is the primary eero device connected to your modem and is needed to establish your network. The eero mobile app will guide you through setting up your eero gateway in the following steps. 7. Create a name and password for your wifi network, then tap Blue arrow. 8. Once your receive the confirmation of a successful setup, tap the Blue arrow. 9. If you are done setting up your network, tap Finish Setup, or select Add Another eero Device to add additional devices. ADD A DEVICE 7 Add a device You can add additional eero devices to extend your network. eero devices can connect to your gateway wirelessly or using an Ethernet cable. 1. From the Home tab, tap on the in the top right. 2. Tap Add or Replace an eero Device. 3. Tap Add eero Device. ADD A DEVICE 8 Add a device (continued) You can add additional eero devices to extend your network. eero devices can connect to your gateway wirelessly or using an Ethernet cable. 4. Plug in your new eero device to an outlet and tap Next. 5. Once your new eero device is recognized, choose a location for your device. 6. The device is now added. Tap Finish Setup, or select Add Another eero Device to add additional devices. REMOVE A DEVICE 9 Remove a device eero devices can be removed from the network in a few simple steps. 1. From the Home tab, tap the device you wish to remove. 2. Select Advanced. 3. Tap Remove to remove your eero device. REMOVE A DEVICE 10 Remove a device (continued) eero devices can be removed from the network in a few simple steps. 4. Tap Remove from network at the bottom of the screen. 5. Confirm removal by tapping Remove. PROFILES 11 Profiles Create profiles so that you can set custom schedules, control internet access, and apply content filters by profile. Create a profile from the Home tab in the eero mobile app. 1. Tap on the in the top right. 2. Select Add a Profile from the pop-up menu. 3. Add a profile name. PROFILES 12 Profiles (continued) Create profiles so that you can set custom schedules, control internet access, and apply content filters by profile. 4. Select which devices to add to the profile. 5. Tap Done. GUEST NETWORK 13 Guest network eero allows you to use a guest network to share your home wifi with others. Note: You can disable the guest network at any time by following the steps below and toggling Enable to Off. Any devices connected to the guest network will lose connectivity. 1. Tap on Settings tab. 2. From the menu, select Guest Access. 3. To enable your guest network, toggle Guest Access to On. WIFI PAUSES 14 Pausing wifi devices Pause your wifi network by setting schedules for specific profiles or devices. 1. From the Home tab, tap the profile or device for which you want to set a schedule. 2. Select Add a Scheduled Pause. 3. Update the schedule name, start time, end time, and frequency for the scheduled pause, then tap Save. DATA USAGE 15 Data Usage View data usage on your wifi network, including by device or profile. 1. From the Activity tab, tap Downloaded Data to view the overall wifi data usage. 2. Tap Show Live Usage to view current wifi data usage. 3. Tap the in the upper left corner to go back. SPEED TEST 16 Speed test The speed test analyzes the upload and download speeds at your gateway eero. 1. From the Activity tab, tap a tile on the Internet section. 2. Tap Run Speed Test. UPDATE PASSWORD 17 Update password Easily change your wifi network password as needed. 1. From the Settings tab, select Wifi password. 2. Tap Edit password to change your password. 3. Enter in your new password, and tap Save. SOFTWARE UPDATE 18 Software update Help ensure your wifi network is always up to date. Note: If there is a software upgrade available for your network, follow these instructions to start the upgrade process. 1. From the Settings tab, select Software updates. 2. Tap Install Now. 3. Tap Yes, update now to update your system. N OT I F I C AT I O N S 19 Notifications Manage which notifications you receive in the eero mobile app. 1. From the Settings tab, select Notifications. 2. Customize notifications to your liking. For troubleshooting and further support visit www.fidelitycommunications.com. Fidelity Communications www.fidelitycommunications.comAdobe InDesign 17.1 (Macintosh) Adobe PDF Library 16.0.5