Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
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DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM MX-C507F/MX-C407F User's Guide May 2020 Machine type(s): 7528 Model(s): 1A9, 5A9 Contents 2 Contents Safety information........................................................................................ 6 Conventions.......................................................................................................................................................... 6 Product statements............................................................................................................................................. 6 Learning about the printer...........................................................................9 Selecting a location for the printer..................................................................................................................9 Printer configurations........................................................................................................................................10 Attaching cables.................................................................................................................................................. 11 Using the control panel.................................................................................................................................... 12 Understanding the status of the power button and indicator light....................................................... 13 Using the home screen.....................................................................................................................................13 Printing the Menu Settings Page....................................................................................................................14 Installing the printer software..........................................................................................................................14 Setting up and using the home screen applications..............................15 Customizing the home screen........................................................................................................................15 Setting up Forms and Favorites..................................................................................................................... 15 Setting up Card Copy........................................................................................................................................15 Using Shortcut Center.......................................................................................................................................16 Setting up Scan Center.....................................................................................................................................16 Managing bookmarks....................................................................................................................................... 16 Managing contacts............................................................................................................................................. 17 Loading paper and specialty media......................................................... 20 Setting the size and type of the specialty media......................................................................................20 Configuring Universal paper settings.......................................................................................................... 20 Loading trays...................................................................................................................................................... 20 Loading the multipurpose feeder................................................................................................................. 22 Linking trays........................................................................................................................................................23 Printing.........................................................................................................25 Printing from a computer.................................................................................................................................25 Printing forms..................................................................................................................................................... 25 Printing from a mobile device........................................................................................................................ 25 Printing from a flash drive............................................................................................................................... 26 Contents 3 Supported flash drives and file types...........................................................................................................27 Configuring confidential jobs......................................................................................................................... 28 Printing confidential and other held jobs....................................................................................................28 Printing a font sample list................................................................................................................................29 Canceling a print job........................................................................................................................................ 29 Copying........................................................................................................ 30 Making copies.................................................................................................................................................... 30 Copying photos................................................................................................................................................. 30 Copying on letterhead..................................................................................................................................... 30 Copying on both sides of the paper............................................................................................................ 30 Reducing or enlarging copies......................................................................................................................... 31 Collating copies.................................................................................................................................................. 31 Placing separator sheets between copies.................................................................................................. 31 Copying multiple pages onto a single sheet...............................................................................................31 Creating a copy shortcut.................................................................................................................................. 31 E-mailing...................................................................................................... 32 Configuring the SMTP server for email...................................................................................................... 32 Sending an e-mail..............................................................................................................................................32 Creating an e-mail shortcut............................................................................................................................ 32 Faxing........................................................................................................... 33 Setting up the printer to fax............................................................................................................................ 33 Sending a fax...................................................................................................................................................... 47 Scheduling a fax.................................................................................................................................................47 Creating a fax destination shortcut...............................................................................................................47 Changing the fax resolution........................................................................................................................... 48 Adjusting the fax darkness............................................................................................................................. 48 Printing a fax log................................................................................................................................................ 48 Blocking junk faxes........................................................................................................................................... 48 Holding faxes......................................................................................................................................................48 Forwarding a fax................................................................................................................................................ 48 Scanning...................................................................................................... 49 Scanning to an FTP server..............................................................................................................................49 Creating an FTP shortcut.................................................................................................................................49 Contents 4 Scanning to a flash drive................................................................................................................................. 49 Scanning to a fax server..................................................................................................................................50 Sending scanned documents to a computer............................................................................................ 50 Understanding the printer menus.............................................................51 Menu map.............................................................................................................................................................51 Device.................................................................................................................................................................. 52 Print....................................................................................................................................................................... 63 Paper..................................................................................................................................................................... 72 Copy...................................................................................................................................................................... 74 Fax......................................................................................................................................................................... 78 E-mail.................................................................................................................................................................... 82 FTP........................................................................................................................................................................ 88 USB Drive............................................................................................................................................................ 92 Network/Ports.....................................................................................................................................................97 Security...............................................................................................................................................................108 Reports.................................................................................................................................................................115 Help.......................................................................................................................................................................117 Troubleshooting.................................................................................................................................................117 Securing the printer...................................................................................118 Locating the security slot................................................................................................................................ 118 Erasing printer memory...................................................................................................................................118 Erasing printer hard disk memory................................................................................................................ 118 Encrypting the printer hard disk....................................................................................................................119 Restoring factory default settings.................................................................................................................119 Statement of Volatility......................................................................................................................................119 Maintaining the printer............................................................................. 121 Adjusting the speaker volume.......................................................................................................................121 Networking......................................................................................................................................................... 121 Cleaning printer parts..................................................................................................................................... 123 Ordering parts and supplies......................................................................................................................... 125 Replacing parts and supplies....................................................................................................................... 126 Moving the printer........................................................................................................................................... 129 Saving energy and paper.............................................................................................................................. 130 Contents 5 Clearing jams..............................................................................................131 Avoiding jams.....................................................................................................................................................131 Identifying jam locations................................................................................................................................ 132 Paper jam in trays.............................................................................................................................................133 Paper jam behind door E............................................................................................................................... 134 Paper jam in the multipurpose feeder........................................................................................................ 134 Paper jam in the standard bin.......................................................................................................................135 Paper jam in door A.........................................................................................................................................136 Troubleshooting......................................................................................... 141 Network connection problems......................................................................................................................141 Hardware options problems......................................................................................................................... 143 Issues with supplies.........................................................................................................................................143 Paper feed problems.......................................................................................................................................144 Printing problems.............................................................................................................................................148 Color quality problems................................................................................................................................... 168 Faxing problems...............................................................................................................................................170 Scanning problems.......................................................................................................................................... 173 Contacting your dealer................................................................................................................................... 177 Notices........................................................................................................ 178 Index........................................................................................................... 188 Safety information 6 Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION--POTENTIAL INJURY: Indicates a risk of injury. CAUTION--SHOCK HAZARD: Indicates a risk of electrical shock. CAUTION--HOT SURFACE: Indicates a risk of burn if touched. CAUTION--TIPPING HAZARD: Indicates a crush hazard. CAUTION--PINCH HAZARD: Indicates a risk of being caught between moving parts. Product statements CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION--POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION--POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a surge protection device may result in a risk of fire, property damage, or poor printer performance. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. Safety information 7 CAUTION--POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION--POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. CAUTION--POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: · Make sure that all doors and trays are closed. · Turn off the printer, and then unplug the power cord from the electrical outlet. · Disconnect all cords and cables from the printer. · If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer. · If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring. · If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time. · Always use the handholds on the printer to lift it. · Any cart used to move the printer must have a surface able to support the full footprint of the printer. · Any cart used to move the hardware options must have a surface able to support the dimensions of the options. · Keep the printer in an upright position. · Avoid severe jarring movements. · Make sure that your fingers are not under the printer when you set it down. · Make sure that there is adequate clearance around the printer. CAUTION--TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. Safety information 8 CAUTION--TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. CAUTION--PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers. CAUTION--POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION--POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. Refer service or repairs, other than those described in the user documentation, to a service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product. SAVE THESE INSTRUCTIONS. Learning about the printer 9 Learning about the printer Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options. · Set up the printer near an electrical outlet. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations. · Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. · Provide a flat, sturdy, and stable surface. · Keep the printer: Clean, dry, and free of dust. Away from stray staples and paper clips. Away from the direct airflow of air conditioners, heaters, or ventilators. Free from direct sunlight and humidity extremes. · Observe the recommended temperatures and avoid fluctuations: Ambient temperature 10 to 32.2°C (50 to 90°F) Storage temperature -40 to 43.3°C (-40 to 110°F) · Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer 10 1 Top 291.7 mm (11.5 in.) 2 Right side 508 mm (20 in.) 3 Front 508 mm (20 in.) 4 Left side 76.2 mm (3 in.) 5 Rear 101.6 mm (4 in.) Printer configurations CAUTION--TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, contact the place where you purchased the printer. CAUTION--TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. You can configure your printer by adding three optional 550sheet trays. Learning about the printer 11 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Control panel 5 650sheet duo tray 6 Optional 550sheet trays 7 Standard bin Attaching cables CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Learning about the printer 12 Use the To 1 EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. 3 Ethernet port Connect the printer to a network. 4 USB port Attach a keyboard or any compatible option. 5 USB printer port Connect the printer to a computer. 6 Power cord socket Connect the printer to a properly grounded electrical outlet. Using the control panel Use the 1 Display 2 Home button 3 Power button 4 Keypad 5 Pause button To · View the printer messages and supply status. · Set up and operate the printer. Go to the home screen. · Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. · Set the printer to Sleep or Hibernate mode. · Wake the printer from Sleep or Hibernate mode. Enter numbers or symbols in an input field. Place a dial pause in a fax number. Learning about the printer 13 Use the To 6 Start button Start a job, depending on which mode is selected. 7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning. 8 Stop or Cancel button Stop the current job. 9 Backspace button Move the cursor backward and delete a character in an input field. 10 Indicator light Check the status of the printer. 11 Volume buttons Adjust the volume of the headset or speaker. 12 Headset or speaker port Attach a headset or speaker. Understanding the status of the power button and indicator light Indicator light Off Blue Red Printer status The printer is off or in Hibernate mode. The printer is ready or processing data. The printer requires user intervention. Power button light Off Solid amber Blinking amber Printer status The printer is off, ready, or processing data. The printer is in Sleep mode. The printer is in Hibernate mode. Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Learning about the printer 14 Touch To 1 Copy Make copies. 2 Email Send emails. 3 Settings Access the printer menus. 4 Fax Send fax. 5 Address Book Manage a contact list that other applications on the printer can access. 6 Status/Supplies · Show a printer warning or error message whenever the printer requires intervention to continue processing. · View more information on the printer warning or message, and on how to clear it. Note: You can also access this setting by touching the top section of the home screen. 7 USB Drive · Print photos and documents from a flash drive. · Scan photos and documents to a flash drive 8 Job Queue Show all the current print jobs. Note: You can also access this setting by touching the top section of the home screen. 9 Held Jobs Show the print jobs that are held in the printer memory. 10 Shortcut Center Organize all shortcuts. 11 App Profiles Access application profiles. 12 Scan Profiles Scan and save documents directly to the computer. 13 FTP Scan and save documents directly to an FTP server. 14 Bookmarks Organize all bookmarks. 15 Change Language Change the language on the display. Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page. Installing the printer software 1 Obtain a copy of the software installer package. · From our website. · From the place where you purchased the printer. 2 Run the installer, and then follow the instructions. Setting up and using the home screen applications 15 Setting up and using the home screen applications Customizing the home screen 1 From the control panel, touch Settings > Device > Visible Home Screen Icons. 2 Select the icons that you want to appear on the home screen. 3 Apply the changes. Setting up Forms and Favorites 1 Open a Web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Apps > Forms and Favorites > Configure. 3 Click Add, and then customize the settings. Notes: · To make sure that the location settings of the bookmark are correct, type the IP address of the host computer where the bookmark is located. · Make sure that the printer has access rights to the folder where the bookmark is located. 4 Apply the changes. Setting up Card Copy 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Apps > Card Copy > Configure. Notes: · Make sure that Display Icon is enabled. · Make sure that Email Settings and Network Share Settings are configured. · When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white. Setting up and using the home screen applications 16 · When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color and 300 dpi for black and white. 3 Apply the changes. Note: You need a printer hard disk to scan multiple cards. Using Shortcut Center 1 From the home screen, touch Shortcut Center, and then select a printer function. 2 Touch Create Shortcut, and then configure the settings. 3 Touch Save, and then type a unique shortcut name. 4 Apply the changes. Setting up Scan Center 1 From the home screen, touch Scan Center. 2 Select and create a destination, and then configure the settings. Notes: · When creating a network destination, make sure to validate and adjust the settings until no errors occur. · Only destinations created from the Embedded Web Server are saved. For more information, see the documentation that came with the solution. 3 Apply the changes. Managing bookmarks Creating bookmarks Use bookmarks to print frequently accessed documents that are stored in servers or on the web. 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Bookmarks > Add Bookmark, and then type a bookmark name. Setting up and using the home screen applications 17 3 Select an Address protocol type, and then do one of the following: · For HTTP and HTTPS, type the URL that you want to bookmark. · For HTTPS, make sure to use the host name instead of the IP address. For example, type myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that the host name also matches the Common Name (CN) value in the server certificate. For more information on obtaining the CN value in the server certificate, see the help information for your web browser. · For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is the default port for sending commands. · For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the network domain name. · If necessary, select the Authentication type for FTP and SMB. To limit access to the bookmark, enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer models. 4 Click Save. Creating folders 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Bookmarks > Add Folder, and then type a folder name. Note: To limit access to the folder, enter a PIN. 3 Click Save. Note: You can create folders or bookmarks inside a folder. To create a bookmark, see "Creating bookmarks" on page 16. Managing contacts Adding contacts 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Address Book. Setting up and using the home screen applications 18 3 From the Contacts section, add a contact. Note: You can assign the contact to one or more groups. 4 If necessary, specify a login method to allow application access. 5 Apply the changes. Adding groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Address Book. 3 From the Contact Groups section, add a group name. Note: You can assign one or more contacts to the group. 4 Apply the changes. Editing contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Address Book. 3 Do either of the following: · From the Contacts section, click a contact name, and then edit the information. · From the Contact Groups section, click a group name, and then edit the information. 4 Apply the changes. Deleting contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Address Book. Setting up and using the home screen applications 19 3 Do either of the following: · From the Contacts section, select a contact that you want to delete. · From the Contact Groups section, select a group name that you want to delete. Loading paper and specialty media 20 Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: 1 From the home screen, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source 2 Set the size and type of the specialty media. Configuring Universal paper settings 1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup. 2 Configure the settings. Loading trays CAUTION--TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid jams, do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the guides. Loading paper and specialty media 21 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side faceup. Notes: · For onesided printing, load letterhead faceup with the header toward the front of the tray. · For twosided printing, load letterhead facedown with the header toward the back of the tray. · Do not slide paper into the tray. · Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams. 5 Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Loading paper and specialty media 22 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper you are loading. 3 Flex, fan, and align the paper edges before loading. Loading paper and specialty media 23 4 Load the paper. · Load paper and card stock with the printable side facedown and the top edge entering the printer first. · Load envelopes with the flap side up and against the right side of the paper guide. Load European envelopes with the flap entering the printer first. Warning--Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. 5 From the Paper Menu in the control panel, set the paper size and type to match the paper loaded in the tray. Linking trays 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Paper > Tray Configuration. 3 Set the same paper size and paper type for the trays that you are linking. Loading paper and specialty media 24 4 Save the settings. 5 Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration. 6 Set Tray Linking to Automatic. 7 Save the settings. To unlink trays, make sure that no trays have the same paper size and paper type settings. Warning--Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray. Printing 25 Printing Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1 From the document that you are trying to print, open the Print dialog. 2 If necessary, adjust the settings. 3 Print the document. Printing forms 1 From the home screen, navigate to: Forms and Favorites > select form > Print 2 If necessary, configure the print settings. 3 Send the print job. Printing from a mobile device Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Printready printer. Before you begin, make sure that: · The printer is registered to the Google Cloud Print server. · The Cloud Print plugin is downloaded from the Google PlayTM store and is enabled in the mobile device. 1 From your AndroidTM mobile device, open a document or select a document from your file manager. 2 Tap > Print. 3 Select a printer, and then tap . Printing from a mobile device using AirPrint The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrintcertified printer. Printing 26 Notes: · Make sure that the Apple device and the printer are connected to the same network. If the network has multiple wireless hubs, then make sure that both devices are connected to the same subnet. · This application is supported only in some Apple devices. 1 From your mobile device, select a document from your file manager or launch a compatible application. 2 Tap the share icon, and then tap Print. 3 Select a printer. If necessary, adjust the settings. 4 Print the document. Printing from a mobile device using WiFi Direct® WiFi Direct® is a printing service that lets you print to any WiFi Directready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see "Connecting a mobile device to the printer wireless network" on page 122. 1 From your mobile device, launch a compatible application or select a document from your file manager. 2 Depending on your mobile device, do one of the following: · Tap > Print. · Tap · Tap > Print. > Print. 3 Select a printer, and then adjust the settings, if necessary. 4 Print the document. Printing from a flash drive 1 Insert the flash drive. Printing 27 Notes: · If you insert the flash drive when an error message appears, then the printer ignores the flash drive. · If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From the display, touch the document that you want to print. If necessary, configure other print settings. 3 Send the print job. To print another document, touch USB Drive. Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device. Supported flash drives and file types Flash drives Notes: The printer supports highspeed USB flash drives with fullspeed standard. USB flash drives must support the File Allocation Table (FAT) system. Many flash drives are tested and approved for use with the printer. For more information, contact the place where you purchased the printer. File types Documents: · .doc or .docx · .xls or .xlsx · .ppt or .pptx Printing 28 · .pdf · .xps Images: · .dcx · .gif · .jpeg or .jpg · .bmp · .pcx · .tiff or .tif · .png Configuring confidential jobs 1 From the control panel, navigate to: Settings > Security > Confidential Print Setup 2 Configure the settings. Use To Max Invalid PIN Set the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted. Confidential Job Expiration Set the expiration time for confidential print jobs. Note: Confidential held jobs are stored in the printer until they are released or deleted manually. Repeat Job Expiration Set the expiration time for a repeat print job. Note: Repeat held jobs are stored in the printer memory for reprinting. Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies. Reserve Job Expiration Set the expiration time that the printer stores print jobs. Note: Reserve held jobs are automatically deleted after printing. Require All Jobs to be Set the printer to hold all print jobs. Held Keep duplicate documents Set the printer to print all documents with the same file name. Printing confidential and other held jobs 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print and Hold. Printing 29 4 Select Use Print and Hold, and then assign a user name. 5 Select the print job type (Confidential, Repeat, Reserve, or Verify). If the print job is confidential, then enter a fourdigit PIN. 6 Click OK or Print. 7 From the printer home screen, release the print job. · For confidential print jobs, navigate to: Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print · For other print jobs, navigate to: Held jobs > select your user name > select the print job > configure the settings > Print Printing a font sample list 1 From the home screen, touch Settings > Reports > Print > Print Fonts. 2 Touch PCL Fonts or PS Fonts. Canceling a print job From the printer control panel 1 From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the home screen. 2 Select the job to cancel. From the computer 1 Depending on the operating system, do either of the following: · Open the printers folder, and then select your printer. · From the System Preferences in the Apple menu, navigate to your printer. 2 Select the job to cancel. Copying 30 Copying Making copies 1 Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. 2 From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings. 3 Copy the document. Note: To make a quick copy, from the control panel, press . Copying photos 1 Place a photo on the scanner glass. 2 From the home screen, touch Copy > Content > Content Type > Photo. 3 Touch Content Source, and then select the setting that best matches the original photo. 4 Copy the photo. Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then navigate to: Copy To > Multipurpose Feeder > select a paper size > Letterhead 4 Copy the document. Copying on both sides of the paper 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Paper Setup. 3 Adjust the settings. 4 Copy the document. Copying 31 Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Copy > Scale > specify a scale value Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto. 3 Copy the document. Collating copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2]. 3 Copy the document. Placing separator sheets between copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Separator Sheets. 3 Adjust the settings. 4 Send the copy job. Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the settings, and then touch . 3 Create a shortcut. E-mailing 32 E-mailing Configuring the SMTP server for email From the control panel 1 From the control panel, touch Settings > Email > Email Setup. 2 Configure the settings. From the Embedded Web Server 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Email. 3 From the Email Setup section, configure the settings. 4 Click Save. Sending an e-mail Using the control panel 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. 3 If necessary, configure the output file type settings. 4 Send the e-mail. Using the shortcut number 1 From the control panel, press #, and then enter the shortcut number using the keypad. 2 Send the email. Creating an e-mail shortcut 1 From the home screen, touch Email. 2 Configure the settings, and then touch . 3 Create a shortcut. Faxing 33 Faxing Setting up the printer to fax Notes: · The following connection methods are applicable only in some countries or regions. · During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. · The indicator light may blink red if the fax function is enabled and not fully set up. Warning--Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Configuring the SMTP server for fax From the control panel 1 From the control panel, touch Settings > Fax > Fax Server Setup > Fax Server Email Settings. 2 Configure the settings. Note: To use the SMTP server setting for email, enable Use Email SMTP Server. From the Embedded Web Server 1 Open a web browser, and then type the printer IP address in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Fax Server Setup. Faxing 34 3 From the Fax Server Email Settings section, configure the settings. Note: To use the SMTP server setting for email, enable Use Email SMTP Server. 4 Click Save. Choosing a fax connection Setting up fax using a standard telephone line CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Faxing 35 Setup 1: Printer is connected to a dedicated fax line 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: · You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). · If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. Faxing 36 Connected to the same telephone wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. 3 Connect the answering machine to the telephone port of the printer. Faxing 37 Connected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: · If you have only one telephone number on your line, then set the printer to receive faxes automatically. · Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer Rings to Answer setting to six. Faxing 38 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. 3 Connect the telephone to the telephone port of the printer. Notes: · This setup works best if you are using voice mail more often than fax, and if you subscribe to a distinctive ring service. · When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. · You can also set the printer to receive faxes automatically, but turn off the voice mail service when you are expecting a fax. Faxing 39 Setting up fax using digital subscriber line CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. To minimize interference between the two channels, ask for a DSL filter from your DSL provider. 1 Connect the line port of the DSL filter to the wall jack. 2 Connect one end of the telephone cable to the line port of the printer. Faxing 40 3 Connect the other end of the cable to the telephone port on the DSL filter. Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Faxing 41 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost for the activation of the second telephone port. 3 Connect the telephone to the telephone port of the printer. Notes: · To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial tone. · If you need two telephone ports for your devices, but do not want to pay extra cost, then use a phone splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter. · To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone. Setting up fax using cable modem connection CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Faxing 42 Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. 3 Connect your analog telephone to the telephone port of the printer. Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then listen for a dial tone. Faxing 43 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to the telephone port of the printer. Setting up fax in countries or regions with different telephone wall jacks and plugs CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. Faxing 44 CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Faxing 45 Connecting the printer to a nonRJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it directly to the telephone adapter. Faxing 46 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On. 2 Select a ring pattern. Faxing 47 Setting the fax date and time 1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. 2 Configure the settings. Sending a fax Using the control panel 1 Load the original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 If necessary, configure other fax settings. 4 Send the fax job. Using the computer Note: Make sure that the Universal Fax driver is installed. 1 With a document open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax, and then enter the recipient number. 4 If necessary, configure other fax settings. 5 Send the fax job. Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Fax > To > enter the fax number > Done 3 Touch Send Time, configure the settings, and then touch Done. 4 Send the fax. Creating a fax destination shortcut 1 From the home screen, touch Fax > To. 2 Enter the recipient number, and then touch Done. 3 Touch . 4 Create a shortcut. Faxing 48 Changing the fax resolution 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Resolution, and then adjust the setting. 4 Send the fax. Adjusting the fax darkness 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Darkness, and then adjust the setting. 4 Send the fax. Printing a fax log 1 From the home screen, touch Settings > Reports > Fax. 2 Touch Fax Job Log or Fax Call Log. Blocking junk faxes 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Set Block No Name Fax to On. Holding faxes 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes. 2 Select a mode. Forwarding a fax 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Touch Fax Forwarding > Forward. 3 Configure the Forward to and Confirmation Email settings. Scanning 49 Scanning Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass. 2 From the home screen, touch FTP, and then enter the needed information. 3 If necessary, configure other FTP settings. 4 Send the FTP job. Creating an FTP shortcut 1 From the home screen, touch FTP. 2 Enter the FTP server address, and then touch . 3 Create a shortcut. Scanning to a flash drive 1 Load an original document into the ADF tray or on the scanner glass. 2 Insert the flash drive. 3 Touch Scan to USB and adjust the settings if necessary. Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen. 4 Scan the document. Warning--Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device. Scanning 50 Scanning to a fax server 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Center, and then from the list of destinations, select Fax. 3 Select a fax destination. Note: To create a fax destination, touch Create Fax. 4 Scan the document. Sending scanned documents to a computer 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Profiles > Scan To Computer. 3 Select the scan profile where you want to save the document. Understanding the printer menus 51 Understanding the printer menus Menu map Device Print Paper Copy Fax Email FTP USB Drive Network/Ports Security Reports · Preferences · EcoMode · Remote Operator Panel · Notifications · Power Management · Layout · Setup · Quality · Job Accounting · XPS · Tray Configuration Copy Defaults Fax Defaults · Email Setup · Email Defaults FTP Defaults · Flash Drive Scan · Network Overview · Wireless · Ethernet · TCP/IP · SNMP · IPSec · 802.1x · Login Methods · Schedule USB Devices · Security Audit Log · Login Restrictions · Confidential Print Setup · Menu Settings Page · Device · Print · Accessibility · Restore Factory Defaults · Maintenance · Visible Home Screen Icons · About this Printer · PDF · PostScript · PCL · HTML · Image · Media Configuration · Web Link Setup · Flash Drive Print · LPD Configuration · HTTP/FTP Settings · ThinPrint · USB · Restrict external network access · Google Cloud Print · WiFi Direct · Disk Encryption · Erase Temporary Data Files · Solutions LDAP Settings · Miscellaneous · Shortcuts · Fax · Network Understanding the printer menus 52 Help Troubleshooting · Print All Guides · Color Quality Guide · Connection Guide · Copy Guide · Email Guide · Fax Guide Print Quality Test Pages · Information Guide · Media Guide · Moving Guide · Print Quality Guide · Scan Guide · Supplies Guide Cleaning the Scanner Device Preferences Menu item Description Display Language Set the language of the text that appears on the display. Country/Region Identify the country or region that the printer is configured to operate. Run initial setup Off* On Run the setup wizard. Keyboard Keyboard Type Select a language as a keyboard type. Note: All the Keyboard Type values may not appear or may require special hardware be installed to appear. Displayed information Display Text 1 (IP Address*) Display Text 2 (Date/Time*) Custom Text 1 Custom Text 2 Specify the information to appear on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format (MMDDYYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (UTC5:00*) Network Time Protocol Enable NTP (On*) NTP Server Enable Authentication (None*) Configure the printer date and time and network time protocol. Paper Sizes U.S.* Metric Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup wizard determines the initial paper size setting. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 53 Menu item Description Screen Brightness 20100% (90*) Adjust the brightness of the display. Flash Drive Access Enabled* Disabled Enable access to the flash drive. Allow Background Removal Off On* Specify whether background removal is allowed. Allow Custom Job scans Off On* Specify whether the Custom Job Scanning setting appears for copy, scan, and fax. Note: This menu setting appears only when a hard disk is installed. One Page Flatbed Scanning Off* On Set the printer to scan any type of job involving the scanner glass as a single page. Note: The printer returns to the home screen after performing a single flatbed scan instead of displaying prompts. Express Scanning Off* On Set the initial scanning speed point to the fastest speed. Output Lighting Off On* Enable the integrated output light or indicator light of an optional output bin. Audio Feedback Button Feedback (On*) Volume (5*) · Enable audio feedback for button presses, panel interactions, paper loaded prompts, and error notifications. · Adjust the feedback volume. Screen Timeout 5300 seconds (60*) Set the idle time before the display shows the home screen or before the printer logs out a user account automatically. Note: An asterisk (*) next to a value indicates the factory default setting. Eco-Mode Menu item Description Print Sides (1Sided*) Pages per Side (Off*) Toner Darkness (4*) Color Saver (Off*) Configure the print settings of the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 54 Menu item Description Copy Sides (1 sided to 1 sided*) Pages per Side (Off*) Darkness (5*) Configure the copy settings of the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Remote Operator Panel Menu item Description External VNC Connection Don't Allow* Allow Connect an external Virtual Network Computing (VNC) client to the remote control panel. Authentication Type None* Standard Authentication Set the authentication type when accessing the VNC client server. VNC Password Specify the password to connect to the VNC client server. Note: This menu item appears only if Authentication Type is set to Standard Authentication. Note: An asterisk (*) next to a value indicates the factory default setting. Notifications Menu item Description Error Lighting Off On* Set the indicator light to come on when a printer error occurs. Note: This menu item appears only in some printer models. ADF Loaded Beep Off On* Enable a sound when loading paper into the ADF. Alarm Control Off Single* Continuous Set the number of times that the alarm sounds when the printer requires user intervention. Supplies Show Supply Estimates (Show estimates*) Cartridge Alarm (Single*) · Show the estimated status of the supplies. · Set the number of times that the alarm sounds when the toner cartridge is low. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 55 Menu item Description Email Alerts Setup Email Setup Primary SMTP Gateway Configure the email settings of the printer. Primary SMTP Gateway Port (25*) Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address (Off*) Use SSL/TLS (Disabled*) Require Trusted Certificate (On*) SMTP Server Authentication (No authentication required*) DeviceInitiated Email (None*) UserInitiated Email (None*) Use Active Directory Device Credentials (Off*) Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable "SMTP server not set up" error (Off*) Error Prevention Jam Assist (On*) Auto Continue (On*) Auto Reboot Auto Reboot (Reboot always*) Max Auto Reboots (2*) Auto Reboot Window (720 seconds*) Display Short Paper Error (Autoclear*) Page Protect (Off*) · Set the printer to flush blank pages or pages with partial prints automatically after a jammed page has been cleared. · Let the printer continue processing or printing a job automatically after clearing certain printer conditions that require user intervention. · Set the printer to restart automatically when an error occurs. · Set the printer to show a message when a short paper error occurs. · Set the printer to process the entire page into the memory before printing it. Jam Content Recovery Jam Recovery (Auto*) Scanner Jam Recovery (Page level*) · Set the printer to reprint jammed pages. · Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 56 Power Management Menu item Description Sleep Mode Profile Print from Sleep Mode Stay awake after printing Enter Sleep Mode after printing* Set the printer to stay in Ready mode or return to Sleep mode after printing. Timeouts Sleep Mode 1120 minutes (15*) Set the idle time before the printer begins operating in Sleep mode. Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month Set the time before the printer turns off. Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate* Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists. Schedule Power Modes Schedules Add New Schedule Schedule the printer when to enter Sleep or Hibernate mode. Note: An asterisk (*) next to a value indicates the factory default setting. Accessibility Menu item Description Duplicate Key Strike Interval Set the interval during which the printer ignores duplicate key presses on an 05 seconds (0*) attached keyboard. Key Repeat Initial Delay 0.255 seconds (1*) Set the initial length of delay before a repeating key starts repeating. Note: Appears only when a keyboard is attached to the printer. Key Repeat Rate 0.530 (30*) Set the number of presses per second for a repeating key. Note: Appears only when a keyboard is attached to the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 57 Menu item Description Prolong Screen Timeout Off* On Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home screen. Note: An asterisk (*) next to a value indicates the factory default setting. Restore Factory Defaults Menu item Restore Settings Restore all settings Restore printer settings Restore network settings Restore fax settings Restore app settings Maintenance Description Restore the printer factory default settings. Configuration Menu Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Configuration USB Scan to Local On* Off Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device (multiple interfaces). USB Configuration USB Speed Full Auto* Set the USB port to run at full speed and disable its highspeed capabilities. Tray Configuration Size Sensing Tray [x] Sensing Off On* Set the tray to sense automatically the paper size loaded into it. Tray Configuration Tray Linking Automatic* Off Set the printer to link the trays that have the same paper type and paper size settings. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 58 Menu item Description Tray Configuration Show Tray Insert Message Off Only for unknown sizes* Always Show the Tray Insert message. Tray Configuration A5 Loading Short Edge Long Edge* Determine the default loading orientation for the A5 size paper in all paper sources. Tray Configuration Paper Prompts Auto* Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to load paper appears. Note: For Multipurpose Feeder to appear, in the Paper menu, set Configure MP to Cassette. Tray Configuration Envelope Prompts Auto* Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears. Note: For Multipurpose Feeder to appear, in the Paper menu, set Configure MP to Cassette. Tray Configuration Action for Prompts Prompt user* Continue Use current Set the printer to resolve paper- or envelope-related change prompts. Reports Menu Settings Page Event Log Event Log Summary HealthCheck Statistics Print reports about printer menu settings, status, and event logs. Printer Emulations PPDS Emulation Off* On Set the printer to recognize and use the PPDS data stream. Printer Emulations PS Emulation Off On* Set the printer to recognize and use the PS data stream. Printer Emulations Emulator Security Page Timeout 060 (60*) Set the page timeout during emulation. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 59 Menu item Description Printer Emulations Emulator Security Reset Emulator After Job Off* On Reset the emulator after a print job. Printer Emulations Emulator Security Disable Printer Message Access Off On* Disable access to printer message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it should. Fax Configuration Fax Storage Location NAND Disk* Set the storage location for all faxes. Note: This menu item appears only when a hard disk is installed. Print Configuration Black Only Mode Off* On Print noncopy jobs in grayscale. Print Configuration Color Trapping Off 1 2* 3 4 5 Enhance the printed output to compensate for misregistration in the printer. Print Configuration Font Sharpening 0150 (24*) Set a text point-size value below which the highfrequency screens are used when printing font data. For example, if the value is 24, then all fonts sized 24 points or less use the highfrequency screens. Device Operations Quiet Mode Off* On Set the printer to operate in Quiet Mode. Note: Enabling this setting slows down the overall performance of the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 60 Menu item Description Device Operations Safe Mode Off* On Set the printer to operate in a special mode, in which it attempts to continue offering as much functionality as possible, despite known issues. For example, when set to On, and the duplex motor is nonfunctional, the printer performs onesided printing of the documents even if the job is twosided printing. Device Operations Minimum Copy Memory 80 MB* 100 MB Set the minimum memory allocation for storing copy jobs. Device Operations Clear Custom Status Erase userdefined strings for the Default or Alternate custom messages. Device Operations Clear all remotelyinstalled messages Erase messages that were remotely installed. Device Operations Automatically Display Error Screens Off On* Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal to the Screen Timeout setting. Device Operations Honor orientation on fast path copy Off* On Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs. Device Operations Automatic Media Type Detection Off On* Set the printer to detect the paper type of a page being loaded. Device Operations Enable Optional Parallel Port Off* On Enable the optional parallel port. Toner patch sensor setup Calibration frequency preference Disabled Fewest color adjustments Fewer color adjustments Normal* Better color accuracy Best color accuracy Set the printer to put down the correct amount of toner to maintain color consistency. Toner patch sensor setup Full calibration Run the full color calibration. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 61 Menu item Description Toner patch sensor setup Print TPS information page Print a diagnostic page that contains information on toner patch sensor calibration. Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make sure that the margin spacing on the target page is uniform all the way around the target. If it is not, then the printer margins must be reset. Scanner Configuration Scanner Manual Registration Front ADF Registration Rear ADF Registration Flatbed Registration Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board. Scanner Configuration Edge Erase Flatbed Edge Erase (3*) ADF Edge Erase (3*) Set the size, in millimeters, of the noprint area around an ADF or flatbed scan job. Scanner Configuration ADF Deskew ADF Mechanical Deskew (On*) ADF Electronic Deskew (On*) Reduce skewing of documents that are scanned from the ADF. Scanner Configuration Disable Scanner Enabled* Disabled ADF Disabled Disable the scanner when it is not working properly. Scanner Configuration Tiff Byte Order CPU Endianness* Little Endian Big Endian Set the byte order of a TIFFformatted scan output. Scanner Configuration Exact Tiff Rows Per Strip On* Off Set the RowsPerStrip tag value of a TIFFformatted scan output. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Description Show information on when the printer memory or hard disk was last sanitized. Note: Hard Disk Last Sanitized appears only when a hard disk is installed. Understanding the printer menus 62 Menu item Description Out of Service Erase Sanitize all information on nonvolatile memory Clear all information on nonvolatile memory and information on the hard disk. Erase all printer and network settings Note: Sanitize all information on hard disk appears Erase all apps and app settings only when a hard disk is installed. Erase all shortcuts and shortcut settings Sanitize all information on hard disk Erase downloads (Erase all macros, fonts, PPOs, etc.) Erase buffered jobs Erase Held jobs Visible Home Screen Icons Menu Copy E-mail Fax Status/Supplies Job Queue Change Language Shortcut Center Address Book Bookmarks Held Jobs USB FTP Scan Profiles App Profiles Forms and Favorites Scan Center Card Copy Description Specify which icons to show on the home screen. About this Printer Menu item Asset Tag Printer's Location Contact Export Configuration File to USB Export Compressed Logs to USB Description Show the serial number of the printer. Identify the printer location. The maximum length is 63 characters. Personalize the printer name. The maximum length is 63 characters. Export the configuration file to a flash drive. Export the compressed log files to a flash drive. Understanding the printer menus 63 Print Layout Menu item Description Sides 1Sided* 2Sided Specify whether to print on one side or both sides of the paper. Flip Style Long Edge* Short Edge Determine which side of the paper is bound when performing twosided printing. Blank Pages Print Do Not Print* Print blank pages that are included in a print job. Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2)* Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Separator Sheets None* Between Copies Between Jobs Between Pages Insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal* Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page images when using the Pages per Side menu. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 64 Menu item Description Pages per Side Orientation Specify the orientation of multiple page images when using the Pages per Side menu. Auto* Landscape Portrait Pages per Side Border None* Solid Print a border around each page image when using the Pages per Side menu. Copies 19999 (1*) Specify the number of copies for each print job. Print Area Normal* Fit to page Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS Emulation* Set the printer language. Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language. Job Waiting Off* On Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Note: This menu item appears only when a printer hard disk is installed. Job Hold Timeout 0255 (30*) Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue. Note: This menu item appears only when a printer hard disk is installed. Printer Usage Max Speed Max Yield* Determine how the color imaging kit operates during printing. Notes: · When set to Max Yield, the color imaging kit slows or stops while printing groups of black-only pages. · When set to Max Speed, the color imaging kit always runs while printing, whether color or black pages are being printed. Download Target RAM* Disk Specify where to save all permanent resources, such as fonts and macros, that have been downloaded to the printer. Note: This menu item appears only when a printer hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 65 Menu item Description Resource Save Off* On Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the available memory. Notes: · When set to Off, the printer retains downloaded resources only until memory is needed. Resources associated with the inactive printer language are deleted. · When set to On, the printer preserves all the permanent downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources. Print All Order Alphabetical* Newest First Oldest First Specify the order when you choose to print all held and confidential jobs. Note: This menu item appears only when a printer hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Quality Menu item Description Print Mode Black and White Color* Set how the printer generates color content. Print Resolution 4800 CQ* 1200 dpi Set the resolution for the printed output. Note: 4800 CQ provides highquality output at maximum speed. Toner Darkness 1 to 5 (4*) Determine the lightness or darkness of text images. Halftone Normal* Detail Enhance the printed output to have smoother lines with sharper edges. Color Saver Off* On Reduce the amount of toner used to print graphics and images. Note: When set to On, this setting overrides the value of the Toner Darkness setting. RGB Brightness 6 to 6 (0*) RGB Contrast 0 to 5 (0*) Adjust the brightness, contrast, and saturation for color output. Note: This setting does not affect files where CMYK color specifications are used. RGB Saturation 0 to 5 (0*) Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 66 Advanced Imaging Menu item Description Color Balance Cyan 5 to 5 (0*) Magenta 5 to 5 (0*) Yellow 5 to 5 (0*) Black 5 to 5 (0*) Reset Defaults Adjust the amount of toner that is used for each color. Color Correction Off Auto* Manual Modify the color settings used to print documents. Notes: · Off sets the printer to receive the color correction from the software. · Auto sets the printer to apply different color profiles to each object on the printed page. · Manual allows the customization of the RGB or CMYK color conversions applied to each object on the printed page. Color Samples Print Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Color Adjust Calibrate the printer to adjust color variations in the printed output. Spot Color Replacement Set Custom CMYK Assign specific CMYK values to twenty named spot colors. Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Menu item Description Job Accounting Off* On Set the printer to create a log of the print jobs that it receives. Note: This menu item appears only when a flash memory or hard disk is installed. Accounting Log Frequency Daily Weekly Monthly* Specify how often the printer creates a log file. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 67 Menu item Description Log Action at End of Frequency None* Email Current Log Email & Delete Current Log Post Current Log Post & Delete Current Log Specify how the printer responds when the frequency threshold expires. Note: The value defined in Accounting Log Frequency determines when this action is triggered. Log Action at Near Full None* Email Current Log Email & Delete Current Log Email & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when the hard disk is nearly full. Log Action at Full None* Email & Delete Current Log Email & Delete Oldest Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when hard disk usage reaches the maximum limit (100MB). URL to Post Log Specify where the printer posts job accounting logs. Email Address to Send Logs Specify the email address to which the printer sends job accounting logs. Log File Prefix Specify the prefix for the log files. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Note: An asterisk (*) next to a value indicates the factory default setting. XPS Menu item Description Print Error Pages Off* On Print the error pages that the printer encountered while processing an XPS file. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 68 Menu item Description Minimum Line Width 130 (2*) Set the minimum stroke width. Notes: · Jobs printed in 1200 dpi use the value directly. · Jobs printed in 4800 CQ use half the value. Note: An asterisk (*) next to a value indicates the factory default setting. PDF Menu item Description Scale To Fit Off* On Scale the page content to fit the selected paper size. Annotations Print Do Not Print* Specify whether to print annotations in the PDF. Print PDF Error Off On* Enable the printing of PDF error. Note: An asterisk (*) next to a value indicates the factory default setting. PostScript Menu item Description Print PS Error Off* On Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed. Minimum Line Width 130 (2*) Set the minimum stroke width. Notes: · Jobs printed in 1200 dpi use the value directly. · Jobs printed in 4800 CQ use half the value. Lock PS Startup Mode Off On* Disable the SysStart file. Image Smoothing Off* On Enhance the contrast and sharpness of lowresolution images. Note: This setting has no effect on images with a resolution of 300 dpi or higher. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 69 Menu item Description Font Priority Resident* Flash/Disk Establish the font search order. Notes: · Resident sets the printer to search its memory for the requested font before searching the flash memory or printer hard disk. · Flash/Disk sets the printer to search the flash memory or printer hard disk for the requested font before searching the printer memory. · This menu item appears only when a flash memory or hard disk is installed. Wait Timeout Off On* (40 seconds) Enable the printer to wait for more data before canceling a print job. Note: An asterisk (*) next to a value indicates the factory default setting. PCL Menu item Description Font Source Resident* Disk Flash All Choose the source which contains the default font selection. Notes: · Flash and Disk appear only when a flash memory or hard disk is installed. · For Flash and Disk to appear, make sure that they are not read or writeprotected. Font Name Courier* Select a font from the specified font source. Symbol Set 10U PC8* Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08100 (10*) Specify the pitch for fixed or monospaced fonts. Note: Pitch refers to the number of fixedspace characters in a horizontal inch of type. Orientation Portrait* Landscape Specify the orientation of text and graphics on the page. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 70 Menu item Description Lines per Page 1255 Specify the number of lines of text for each page printed through the PCL® data stream. Notes: · This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page. · 60 is the U.S. factory default setting. 64 is the international factory default setting. PCL5 Minimum Line Width 130 (2*) PCLXL Minimum Line Width 130 (2*) Set the initial minimum stroke width. Notes: · Jobs printed in 1200 dpi use the value directly. · Jobs printed in 4800 CQ use half the value. A4 Width 198 mm* 203 mm Set the width of the logical page on A4size paper. Note: Logical page is the space on the physical page where data is printed. Auto CR after LF Off* On Set the printer to perform a carriage return after a line feed control command. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line. Auto LF after CR Off* On Set the printer to perform a line feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope View Factory Defaults Restore Defaults · Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source. · Show the factory default value assigned for each paper source. · Restore the tray renumber values to their factory defaults. Print Timeout Off On* (90 seconds) Set the printer to end a print job after it has been idle for the specified amount of time. Note: An asterisk (*) next to a value indicates the factory default setting. HTML Menu item Description Font Name Times* Set the font to use when printing HTML documents. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 71 Menu item Description Font Size 1255 (12*) Set the font size to use when printing HTML documents. Scale 1400% (100*) Scale HTML documents for printing. Orientation Portrait* Landscape Set the page orientation for HTML documents. Margin Size 8255 mm (19*) Set the page margin for HTML documents. Backgrounds Do Not Print Print* Print background information or graphics in HTML documents. Note: An asterisk (*) next to a value indicates the factory default setting. Image Menu item Description Auto Fit On Off* Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation settings for the image. Invert Off* On Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats. Scaling Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width Adjust the image to fit the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit. Orientation Portrait* Landscape Reverse Portrait Reverse Landscape Specify the orientation of text and graphics on the page. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 72 Paper Tray Configuration Menu item Description Default Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for all print jobs. Paper Size/Type Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Letter/A4 All Listed* Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source. Notes: · Off prompts the user to load the required paper size. · All Listed allows all available substitutions. Configure MP Cassette* Manual First Determine the behavior of the multipurpose feeder. Notes: · Cassette configures the multipurpose feeder as the automatic paper source. · Manual sets the multipurpose feeder only for manual-feed print jobs. · First configures the multipurpose feeder as the primary paper source. Note: An asterisk (*) next to a value indicates the factory default setting. Media Configuration Universal Setup Menu item Description Units of Measure Inches Millimeters Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Portrait Width 352 inches (8.5*) 761321 mm (216*) Set the portrait width of the universal paper. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 73 Menu item Description Portrait Height 352 inches (14*) 76.21321 mm (356*) Set the portrait height of the universal paper. Feed Direction Short Edge* Long Edge Set the printer to pick paper from the short edge or long edge direction. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 18.5 inches (8.5*) 25.4215.9 mm (215.9*) Height 125 inches (11*) 25.4635 mm (279.4*) Orientation Portrait* Landscape 2 scans per side Off* On Description Assign a scan size name and configure the scan settings. Understanding the printer menus 74 Media Types Menu item Plain Card Stock Recycled Glossy Labels Vinyl Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Description Specify the texture, weight, and orientation of the paper. Copy Copy Defaults Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the source of the original document. Sides 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 75 Menu item Description Separator Sheets None* Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Color Off On* Auto Set the printer to generate color output from a scan job. Pages per Side Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the number of page images to print on one side of a sheet of paper. Print Page Borders Off* On Place a border around each image when printing multiple pages on a single page. Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Print multiple copies in sequence. "Copy from" Size [List of paper sizes] Set the paper size of the original document. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. "Copy to" Source Tray [x] (1*) Multipurpose Feeder Auto Size Match Specify the paper source for the copy job. Temperature 4 to 4 (0*) Specify whether to generate a cooler or warmer output. Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 19999 (1*) Specify the number of copies. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 76 Menu item Description Header/Footer Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Specify the header or footer information on the scanned image. Overlay Confidential Copy Draft Urgent Custom Off* Specify the overlay text to print on each copy. Custom overlay Type the text for the Custom choice in the Overlay menu. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0* Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold(128*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Auto Color Detect Color Sensitivity (5*) Area Sensitivity (5*) Configure the auto color detection setting. Contrast Best for content* 05 Specify the contrast for the scanned image. Background Removal Remove the background color or image noise from the original Background Detection (Contentbased*) document. Level (0*) Notes: · Content-based removes the background color from the original document . · Fixed removes image noise from a photo. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 77 Menu item Description Auto Center Off* On Align the content at the center of the page. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail 4 to 4 (0*) Adjust the shadow detail in the original document. Scan Edge to Edge Off* On Scan the original document from edge to edge. Sharpness 15 (3*) Adjust the sharpness of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Allow Color Copies Off On* Print copies in color. Allow Priority Copies Off On* Interrupt a print job to make copies. Custom Job Scanning Off* On Set the printer to scan the first set of original documents using the specified settings, and then scan the next set with the same or different settings. Note: This menu item appears only when a hard disk is installed. Allow Save as Shortcut Off On* Save copy settings as a shortcut. Adjust ADF Skew Off On* Set the printer to adjust the skewed images from documents that are scanned from the ADF. Sample copy Off* On Print a sample copy to check the quality before printing the remaining copies. Note: This menu item appears only when a hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 78 Fax Fax Defaults Fax Mode Menu item Description Fax Mode Fax* Fax Server Disabled Select a fax mode. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Setup Menu item Description General Fax Settings Fax Name Fax Number Fax ID (Fax Number*) Enable Manual Fax (Off*) Memory Use (Equal*) Cancel Faxes (Allow*) Fax Number Masking (Off*) Digits to Mask Enable Line Connected Detection (On*) Enable Line In Wrong Jack Detection (On*) Enable Extension In Use Support (On*) Optimize Fax Compatibility Fax Transport (Analog*) Configure the general fax settings. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 79 Menu item Description Fax Send Settings Configure the fax send settings. Resolution (Standard*) Original Size (Mixed Sizes*) Note: Custom Job Scanning and Scan Preview appear only when a hard disk is installed. Orientation (Portrait*) Sides (Off*) Content Type (Text*) Content Source (Color Laser*) Darkness (5*) Behind a PABX (Off*) Dial Mode (Tone*) Advanced Imaging Color Balance Color Dropout Contrast (Best for Content*) Background Removal Background Detection (Contentbased*) Level (0*) Mirror Image (Off*) Negative Image (Off*) Shadow Detail (0*) Scan Edge to Edge (Off*) Sharpness (3*) Temperature (0*) Admin Controls Automatic Redial (5*) Redial Frequency (3 minutes*) Enable ECM (On*) Enable Fax Scans (On*) Driver to Fax (Off*) Allow Save as Shortcut (On*) Max Speed (33600*) Custom Job Scanning (Off*) Scan Preview (Off*) Adjust ADF Skew (On*) Enable Color Fax Scans (Off by Default*) Auto Convert Color Faxes to Mono Faxes (On*) Confirm Fax Number (Off*) Dial Prefix Dialing Prefix Rules Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 80 Menu item Description Fax Receive Settings Rings to Answer (3*) Auto Reduction (Off*) Paper Source (Auto*) Sides (Off*) Separator Sheets (None*) Separator Sheet Source(Tray 1*) Output Bin(Standard Bin*) Fax Footer (Off*) Fax Footer Time Stamp (Receive*) Holding Faxes Held Fax Mode (Off*) Admin Controls Enable Fax Receive (On*) Enable Color Fax Receive (On*) Enable Caller ID (On*) Block No Name Fax (Off*) Banned Fax List Answer On (All Rings*) Auto Answer (On*) Manual Answer Code (*9*) Fax Forwarding (Print*) Max Speed (33600*) Configure the fax receive settings. Fax Cover Page Fax Cover Page (Off by Default*) Include To field (Off*) Include From field (Off*) Include Message field (Off*) Include Logo (Off*) Include Footer [x] Configure the fax cover page settings. Fax Log Settings Transmission Log Frequency (Always*) Transmission Log Action Print (On*) Email (Off*) Receive Error Log (Print Never*) Auto Print Logs (On*) Log Paper Source (Tray 1*) Logs Display (Remote Fax Name*) Enable Job Log (On*) Enable Call Log (On*) Log Output Bin (Standard Bin*) Configure the fax log settings. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 81 Menu item Description Speaker Settings Speaker Mode (Always Off*) Speaker Volume (Low*) Ringer Volume (Off*) Set the speaker mode and volume for incoming or outgoing fax. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server Setup Menu item Description General Fax Settings To Format Reply Address Subject: Message: Enable analog receive (Off*) Configure the general fax settings. Fax Server Email Settings Use Email SMTP Server (Off*) Configure the fax server email settings. Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout (30 seconds*) Reply Address Use SSL/TLS (Disabled*) Required Trusted Certificate (On*) SMTP Server Authentication (No authentication required*) DeviceInitiated Email (None*) UserInitiated Email (None*) Use Active Directory Device Credentials (Off*) Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable "SMTP server not set up" error (Off*) Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 82 Menu item Description Fax Server Scan Settings Image Format (PDF (.pdf)*) Content Type (Text*) Content Source (Color Laser*) Fax Resolution (Standard*) Sides (Off*) Darkness (5*) Orientation (Portrait*) Original Size (Mixed Sizes*) Use MultiPage TIFF (On*) Configure the fax server scan settings. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail Email Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail. Primary SMTP Gateway Port 165535 (25*) Enter the port number of the primary SMTP server. Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server. Secondary SMTP Gateway Port 165535 (25*) Enter the server port number of your secondary or backup SMTP server. SMTP Timeout 530 seconds (30*) Set the time before the printer times out if the SMTP server does not respond. Reply Address Specify a reply address in the email. Always use SMTP default Reply Address On Off* Always use the default reply address in the SMTP server. Use SSL/TLS Disabled* Negotiate Required Specify whether to send email using an encrypted link. Require Trusted Certificate Off On* Require a trusted certificate when accessing the SMTP server. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 83 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAMMD5 DigestMD5 Kerberos 5 Set the authentication type for the SMTP server. DeviceInitiated Email None* Use Device SMTP Credentials Specify whether credentials are required for deviceinitiated email. UserInitiated Email Specify whether credentials are required for userinitiated email. None* Use Device SMTP Credentials Use Session User ID and Password Use Session Email address and Password Prompt user Use Active Directory Device Credentials Off* On Specify whether credentials are required for userinitiated email. Device Userid Specify the user ID and password to connect to the SMTP server. Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol. NTLM Domain Specify the domain name for the NTLM security protocol. Note: An asterisk (*) next to a value indicates the factory default setting. Email Defaults Menu item Subject: Message: Description Specify the email subject and message. File Name Specify the filename for the scanned document. Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format of the scanned document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 84 Menu item Description PDF Settings Configure the PDF settings of the scanned document. PDF Version (1.5*) Notes: Archival Version (A1a*) Highly Compressed (Off*) · Archival Version and Archival (PDF/A) are supported only when PDF Version is Secure (Off*) set to 1.4. Archival (PDF/A) (Off*) · Highly Compressed appears only when a hard disk is installed. Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content type of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document. Color Black and White Gray Color* Auto Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 19 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. Original Size Mixed Sizes* Set the paper size of the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 85 Menu item Description Sides Off* Short Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Auto Color Detect Color Sensitivity (5*) Area Sensitivity (5*) Email Bit Depth (1 bit*) Configure the auto color detection setting. JPEG Quality Best for content* 595 Set the JPEG quality of the scanned image. Contrast Best for content* 05 Specify the contrast for the scanned image. Background Removal Remove the background color or image noise from the original Background Detection (Contentbased*) document. Level (0*) Notes: · Content-based removes the background color from the original document. · Fixed removes image noise from a photo. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 86 Menu item Description Shadow Detail 4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Edge Off* On Scan the original document from edge to edge. Sharpness 15 (3*) Adjust the sharpness in the scanned image. Temperature 4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages Blank Page Removal (Remove*) Blank Page Sensitivity (5*) Set the sensitivity of scans in relation to blank pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Max Email Size 065535 (0*) Set the allowable file size for each email. Size Error Message Specify an error message that the printer sends when an email exceeds its allowable file size. Note: You can type up to 1024 characters. Limit Destinations Limit sending of email only to the specified list of domain name. Note: Use a comma to separate each domain. Send Me a Copy Never appears* On by Default Off by Default Always On Send a copy of the email to yourself. Allow self emails only Off* On Set the printer to send emails to yourself only. Use cc:/bcc: Off* On Enable carbon copy and blind carbon copy in email. Use MultiPage TIFF Off On* Enable scanning of multiple TIFF images in one TIFF file. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 87 Menu item Description TIFF Compression JPEG LZW* Specify the compression type for TIFF files. Text Default 595 (75*) Set the text quality in the content being scanned. Text/Photo Default 595 (75*) Set the text and photo quality in the content being scanned. Photo Default 595 (50*) Set the photo quality of the content being scanned. Adjust ADF Skew Off On* Set the printer to adjust the skewed images from documents that are scanned from the ADF. Transmission Log Print log* Do Not Print Log Print Only For Error Print a transmission log for email scans. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing email logs. Custom Job Scanning Off* On Set the printer to scan the first set of original documents using the specified settings, and then scan the next set with the same or different settings. Note: This menu item appears only when a hard disk is installed. Scan Preview Off On* Show a scan preview of the original document. Note: This menu item appears only when a hard disk is installed. Allow Save as Shortcut Off On* Save an email address as a shortcut. Email Images Sent As Attachment* Web Link Specify how to send the images that are included in the email. Reset E-mail Information After Sending Reset the To, Subject, Message, and Filename fields to their default Off values after sending an email. On* Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 88 Web Link Setup Menu item Server Login Password Path File Name Web Link Description Specify the credentials of the server that is hosting the images that are included in the e-mail. FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format for the scanned image. PDF Settings PDF Version (1.5*) Archival Version (A1a*) Highly Compressed (Off*) Secure (Off*) Archival (PDF/A) (Off*) Configure the PDF settings for the scanned image. Note: Highly Compressed appears only when a hard disk is installed. Content Type Text Text/Photo* Graphics Photo Improve the output result based on the content type of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 89 Menu item Description Color Black and White Gray Color* Auto Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Darkness 19 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. Original Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long Edge Short Edge Specify the orientation when scanning on both sides of the document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 90 Menu item Description Auto Color Detect Color Sensitivity (5*) Area Sensitivity (5*) FTP Bit Depth (1 bit*) Configure the auto color detection setting. JPEG Quality Best for content* 595 Set the JPEG quality of the scanned image. Contrast Best for content* 0 1 2 3 4 5 Specify the contrast for the scanned image. Background Removal Remove the background color or image noise from the original Background Detection (Contentbased*) document. Level (0*) Notes: · Content-based removes the background color from the original document . · Fixed removes image noise from a photo. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail 4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Edge Off* On Allow edgetoedge scanning of the original document. Sharpness 15 (3*) Adjust the sharpness in the scanned image. Temperature 4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages Blank Page Removal (Remove*) Blank Page Sensitivity (5*) Set the sensitivity of scans in relation to blank pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 91 Admin Controls Menu item Description Text Default 595 (75*) Set the quality of text on the scanned image. Text/Photo Default 595 (75*) Set the quality of text and photo on the scanned image. Photo Default 595 (50*) Use MultiPage TIFF On* Off Set the quality of photo on the scanned image. Enable scanning of multiple TIFF images in one TIFF file. TIFF Compression LZW* JPEG Specify the compression type for TIFF files. Transmission Log Print Log* Do Not Print Log Print Only For Error Print a transmission log for FTP scans. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing FTP logs. Custom Job Scanning Off* On Set the printer to scan the first set of original documents using the specified settings, and then scan the next set with the same or different settings. Note: This menu item appears only when a hard disk is installed. Scan Preview Off On* Show a preview of the original document. Note: This menu item appears only when a hard disk is installed. Allow Save as Shortcut Off On* Save an FTP address as a shortcut. Adjust ADF Skew Off On* Set the printer to adjust the skewed images from documents that are scanned from the ADF. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 92 USB Drive Flash Drive Scan Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format for the scanned image. PDF Settings Configure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A1a*) Highly Compressed (Off*) · Archival Version and Archival (PDF/A) are supported only when PDF Version is Secure (Off*) set to 1.4. Archival (PDF/A) (Off*) · Highly Compressed appears only when a hard disk is installed. Content Type Text Text/Photo* Graphics Photo Improve the output result based on the content type of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document. Color Black and White Gray Color* Auto Set the printer to capture file content in color or in mono. Resolution 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 93 Menu item Description Darkness 19 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. Original Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long edge Short edge Specify the orientation of the original document when scanning on both sides of the document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Auto Color Detect Color Sensitivity (5*) Area Sensitivity (5*) Scan Bit Depth (1 bit*) Configure the auto color detection setting. JPEG Quality Best for content* 595 Set the JPEG quality of the scanned image. Contrast Best for content* 05 Specify the contrast for the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 94 Menu item Description Background Removal Remove the background color or image noise from the original Background Detection (Contentbased*) document. Level (0*) Notes: · Content-based removes the background color from the original document. · Fixed removes image noise from a photo. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail 4 to 4 (0*) Adjust the shadow detail in the scanned image. Scan Edge to Edge Off* On Scan the original document from edge to edge. Sharpness 15 (3*) Adjust the sharpness in the scanned image. Temperature 4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages Blank Page Removal (Remove*) Blank Page Sensitivity (5*) Set the sensitivity of scans in relation to blank pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Text Default 595 (75*) Text/Photo Default 595 (75*) Photo Default 595 (50*) Use MultiPage TIFF Off On* Description Set the quality of text on the scanned image. Set the quality of text and photo on the scanned image. Set the quality of a photo on the scanned image. Enable scanning of multiple TIFF images in one TIFF file. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 95 Menu item Description TIFF Compression LZW* JPEG Specify the compression type for TIFF files. Custom Job Scanning Off* On Set the printer to scan the first set of original documents using the specified settings, and then scan the next set with the same or different settings. Note: This menu item appears only when a hard disk is installed. Scan Preview Off On* Show a scan preview of the original document. Note: This menu item appears only when a hard disk is installed. Adjust ADF Skew Off On* Set the printer to adjust the skewed images from documents that are scanned from the ADF. Note: An asterisk (*) next to a value indicates the factory default setting. Flash Drive Print Menu item Description Number of Copies 19999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Color Off On* Print a flash drive file in color. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3)* Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Sides 1Sided* 2Sided Flip Style Long Edge* Short Edge Specify whether to print on one side or both sides of the paper. Determine which side of the paper is bound when performing twosided printing. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 96 Menu item Description Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal* Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images when using Pages per Side menu. Pages per Side Orientation Specify the orientation of multiple page images when using Pages per Side menu. Auto* Landscape Portrait Pages per Side Border None* Solid Print a border around each page image when using Pages per Side menu. Separator Sheets Off* Between Copies Between Jobs Between Pages Insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Blank Pages Do Not Print* Print Print blank pages in a print job. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 97 Network/Ports Network Overview Menu item Description Active Adapter Auto* Standard Network Wireless Specify the type of the network connection. Note: Wireless is available only in printers connected to a wireless network. Network Status Show the connectivity status of the printer network. Display Network Status on Printer Off On* Show the network status on the display. Speed, Duplex Show the speed of the currently active network card. IPv4 Show the IPv4 address. All IPv6 Addresses Show all IPv6 addresses. Reset Print Server Reset all active network connections to the printer. Note: This setting removes all network configuration settings. Network Job Timeout Off On* (90 seconds) Set the time before the printer cancels a network print job. Banner Page Off* On Print a banner page. Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall. Enable Network Connections Off On* Enable the printer to connect to a network. Enable LLDP Off* On Enable Link Layer Discovery Protocol (LLDP) in the printer. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a WiFi network or printers that have a wireless network adapter. Understanding the printer menus Menu item Setup On Printer Panel Choose Network Add WiFi Network Network Name Network Mode (Infrastructure*) Wireless Security Mode (Disabled*) WiFi Protected Setup Start Push Button Method Start PIN Method Enable WiFi Direct On Off* Compatibility 802.11b/g/n (2.4GHz) 802.11a/b/g/n/ac (2.4GHz/5GHz)* 802.11a/n/ac (5GHz) Wireless Security Mode Disabled* WEP WPA2/WPA-Personal WPA2-Personal 802.1x - RADIUS IPv4 Enable DHCP (On*) Set Static IP Address IPv6 Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address PCL SmartSwitch Off On* 98 Description Configure the wireless connection using the control panel. Establish a WiFi network and enable network security. Enable Wi-Fi Directcapable devices to connect to the printer. Specify the standard for the WiFi network. Set the security mode for connecting the printer to WiFi devices. Configure the IPv4 settings. Configure the IPv6 settings. Specify the network address. Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Understanding the printer menus 99 Menu item PS SmartSwitch Off On* Job Buffering Off* On Mac Binary PS Auto* On Off Description Set the printer to switch automatically to PostScript emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Temporarily store print jobs on the hard disk before printing. Note: This menu item appears only when a hard disk is installed. Set the printer to process Macintosh binary PostScript print jobs. Notes: · On processes raw binary PostScript print jobs. · Off filters print jobs using the standard protocol. Ethernet Menu item Description Network Speed Show the speed of the active network adapter. IPv4 Enable DHCP (On*) Set Static IP Address Configure the IPv4 settings. IPv6 Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Specify the network address. PCL SmartSwitch Off On* Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 100 Menu item Description PS SmartSwitch Off On* Set the printer to switch automatically to PostScript emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Job Buffering Off* On Temporarily store jobs on the hard disk before printing. Note: This menu item appears only when a hard disk is installed. Mac Binary PS Auto* On Off Set the printer to process Macintosh binary PostScript print jobs. Notes: · Auto processes print jobs from computers using either Windows or Macintosh operating systems. · Off filters PostScript print jobs using the standard protocol. Energy Efficient Ethernet On Off Auto* Reduce power consumption when the printer does not receive data from the Ethernet network. Note: An asterisk (*) next to a value indicates the factory default setting. TCP/IP Note: This menu appears only in network printers or printers attached to print servers. Menu item Description Set Hostname Set the current TCP/IP host name. Domain Name Set the domain name. Allow DHCP/BOOTP to update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off* On Assign an IP address automatically. DNS Server Address Specify the current Domain Name System (DNS) server address. Backup DNS Address Specify the backup DNS server addresses. Backup DNS Address 2 Backup DNS Address 3 Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 101 Menu item Description Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network. Enable DDNS Off* On Update the Dynamic DNS settings. DDNS TTL Specify the current DDNS settings. Default TTL DDNS Refresh Time Enable mDNS Off On* Update the multicast DNS settings. WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over TCP/IP. Notes: · Use a comma to separate each IP address. · You can add up to 50 IP addresses. Restricted Server List Options Specify the access option for IP addresses that are not in the list. Block All Ports* Block Printing Only Block Printing and HTTP Only MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections. 2561500 Ethernet (1500*) Raw Print Port 165535 (9100*) Specify a raw port number for printers connected on a network. Outbound Traffic Maximum Speed Off* On Set the maximum transfer rate of the printer. Note: When enabled, the option for this setting is 1001000000 Kilobits/second. Enable TLSv1.0 Off On* Enable the TLSv1.0 protocol. Enable TLSv1.1 Off On* Enable the TLSv1.1 protocol. SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 102 SNMP Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description SNMP Versions 1 and 2c Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Readonly Credentials User Name Password Authentication Hash MD5 SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy* Privacy Algorithm DES AES128* Configure SNMP version 3 to install and update the printer security. Note: An asterisk (*) next to a value indicates the factory default setting. IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Understanding the printer menus 103 Menu item Description Enable IPSec Off On* Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base configuration. DH (DiffieHellman) Group Proposal modp2048 (14)* modp3072 (15) modp4096 (16) modp6144 (17) Set the IPSec base configuration. Note: This menu item appears only when Base Configuration is set to Compatibility. Proposed Encryption Method 3DES AES* Set the encryption method. Note: This menu item appears only when Base Configuration is set to Compatibility. Proposed Authentication Method SHA1 SHA256* SHA512 Set the authentication method. Note: This menu item appears only when Base Configuration is set to Compatibility. IKE SA Lifetime (Hours) 1 2 4 8 24* Specify the IKE SA expiry period. Note: This menu item appears only when Base Configuration is set to Secure. IPSec SA Lifetime (Hours) 1 2 4 8* 24 Specify the IPSec SA expiry period. Note: This menu item appears only when Base Configuration is set to Secure. IPSec Device Certificate Specify an IPSec certificate. PreShared Key Authenticated Connections Host [x] Configure the authenticated connections of the printer. Certificate Authenticated Connections Host [x] Address[/subnet] Note: An asterisk (*) next to a value indicates the factory default setting. 802.1x Note: This menu appears only in network printers or printers that are attached to print servers. Understanding the printer menus 104 Menu item Description Active Off* On Let the printer join networks that require authentication before allowing access. Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description LPD Timeout 065535 seconds (90*) Set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs. LPD Banner Page Off* On Print a banner page for all LPD print jobs. Note: A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request. LPD Trailer Page Off* On Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job. LPD Carriage Return Conversion Off* On Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line. Note: An asterisk (*) next to a value indicates the factory default setting. HTTP/FTP Settings Menu item Description Enable HTTP Server Off On* Access the Embedded Web Server to monitor and manage the printer. Enable HTTPS Off On* Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring to and from the print server. Force HTTPS Connections On Off* Force the printer to use HTTPS connections. Enable FTP/TFTP Off On* Send files using FTP/TFTP. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 105 Menu item Description Local Domains Specify domain names for HTTP and FTP servers. HTTP Proxy IP Address Configure the HTTP and FTP server settings. FTP Proxy IP Address HTTP Default IP Port HTTPS Device Certificate FTP Default IP Port Timeout for HTTP/FTP Requests 1299 (30*) Specify the amount of time before the server connection stops. Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server. 1299 (3*) Note: An asterisk (*) next to a value indicates the factory default setting. ThinPrint Menu item Description Enable ThinPrint Off* On Print using ThinPrint. Port Number 40004999 (4000*) Set the port number for the ThinPrint server. Bandwidth (bits/sec) 1001000000 (0*) Set the speed to transmit data in a ThinPrint environment. Packet Size (kbytes) 064000 (0*) Set the packet size for data transmission. Note: An asterisk (*) next to a value indicates the factory default setting. USB Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires Off it, regardless of the default printer language. On* Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch Off On* Set the printer to switch to PostScript emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 106 Menu item Description Job Buffering Off* On Temporarily store jobs on the hard disk before printing. Note: This menu item appears only when a hard disk is installed. Mac Binary PS Auto* On Off Set the printer to process Macintosh binary PostScript print jobs. Notes: · Auto processes print jobs from computers using either Windows or Macintosh operating systems. · Off filters PostScript print jobs using the standard protocol. Enable USB Port Enable the front USB drive port. Off On* Note: An asterisk (*) next to a value indicates the factory default setting. Restrict external network access Menu item Description Restrict external network access Off* On Restrict access to network sites. External network address Specify the network addresses with restricted access. Email address for notification Specify an email address to send a notification of logged events. Ping frequency 1300 (10*) Specify the network query interval in seconds. Subject Specify the subject and message of the notification email. Message Note: An asterisk (*) next to a value indicates the factory default setting. Google Cloud Print Menu item Description Registration Register Register the printer to the Google Cloud Print server. Options Enable Google Cloud Print Off On* Print directly from your Google account. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 107 Menu item Description Options Enable Local Discovery Off On* Allow the registered user and other users on the same subnet to send jobs to the printer locally. Options Enable SSL Peer Verification Off On* Verify authenticity of the peer certificate to connect to your Google account. Options Always Print As Image Off* On Set the printer to process PDF files as an image for faster printing. Note: An asterisk (*) next to a value indicates the factory default setting. WiFi Direct Note: This menu appears only when a direct WiFi network is the active network. Menu item Description SSID Specify the service set identifier (SSID) of the WiFi network. Preferred Channel Number Auto 111 (6*) Show the PSK on the Network Setup Page. Set PSK Set the preshared key (PSK) to authenticate and validate users on a WiFi connection. Show PSK on Setup Page Off On* Show the PSK on the Network Setup Page. Group Owner IP Address Specify the IP address of the group owner. AutoAccept Push Button Requests Off* On Accept requests to connect to the network automatically. Note: Accepting clients automatically is not secure. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 108 Security Login Methods Manage Permissions Menu item Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing Color Dropout Email Function Fax Function FTP Function Release Held Faxes Held Jobs Access Use Profiles Cancel Jobs at the Device Change Language Internet Printing Protocol (IPP) Initiate Scans Remotely B/W Print Color Print Network Folder Print Network Folder Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Description Control access to the printer functions. Note: Some menu items appear only when a hard disk is installed. Understanding the printer menus 109 Menu item Administrative Menus Security Menu Network/Ports Menu Paper Menu Reports Menu Function Configuration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device Management Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import / Export All Settings Out of Service Erase Apps New Apps Card Copy Scan Center Scan Center Custom [x] Forms and Favorites Description Control access to the printer menu settings. Control access to the printer management options. Control access to printer applications. Local Accounts Menu item Description Manage Groups/Permissions Show a list of all saved groups in the printer. Add User User Name/Password User Name Password PIN Create local accounts and specify their access to the printer functions, administrative menus, printer management options, and applications. Default Login Methods Note: This menu appears only when you configure the settings in the Local Accounts menu. Understanding the printer menus 110 Menu item Control Panel User Name/Password User Name Password PIN Browser User Name/Password User Name Password PIN Description Specify the default login method to access the control panel. Specify the default login method to access the browser. Schedule USB Devices Menu item Schedules Add New Schedule Description Schedule access to the front USB port. Security Audit Log Menu item Description Enable Audit Off* On Record the events in the secure audit log and remote syslog. Enable Remote Syslog Off* On Send audit logs to a remote server. Remote Syslog Server Specify the remote syslog server. Remote Syslog Port 165535 (514*) Specify the remote syslog port. Remote Syslog Method Normal UDP* Stunnel Specify a syslog method to transmit logged events to a remote server. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 111 Menu item Description Remote Syslog Facility 0 Kernel Messages 1 UserLevel Messages 2 Mail System 3 System Daemons 4 Security/Authorization Messages* 5 Messages Generated Internally by Syslogs 6 Line Printer Subsystem 7 Network News Subsystem 8 UUCP Subsystem 9 Clock Daemon 10 Security/Authorization Messages 11 FTP Daemon 12 NTP Subsystem 13 Log Audit 14 Log Alert 15 Clock Daemon 16 Local Use 0 (local0) 17 Local Use 1 (local1) 18 Local Use 2 (local2) 19 Local Use 3 (local3) 20 Local Use 4 (local4) 21 Local Use 5 (local5) 22 Local Use 6 (local6) 23 Local Use 7 (local7) Specify a facility code that the printer uses when sending log events to a remote server. Severity of Events to Log 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning* 5 Notice 6 Informational 7 Debug Specify the priority level cutoff for logging messages and events. Remote Syslog NonLogged Events Off* On Send all events, regardless of severity level, to the remote server. Admin's Email Address Send email notification of logged events to the administrator. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 112 Menu item Description Email Log Cleared Alert Off* On Send email notification to the administrator when a log entry is deleted. Email Log Wrapped Alert Off* On Send email notification to the administrator when the log becomes full and begins to overwrite the oldest entries. Log Full Behavior Wrap Over Older Entries* Email Log Then Delete All Entries Resolve log storage issues when the log fills its allotted memory. Email % Full Alert Off* On Send email notification to the administrator when the log fills its allotted memory. % Full Alert Level 199 (90*) Email Log Exported Alert Off* On Send email notification to the administrator when a log is exported. Email Log Settings Changed Alert Off* On Send email notification to the administrator when Enable Audit is set. Log Line Endings LF (\n)* CR (\r) CRLF (\r\n) Specify how the log file terminates the end of each line. Digitally Sign Exports Off* On Add a digital signature to each exported log file. Clear Log Delete all audit logs. Export Log Syslog (RFC 5424) Syslog (RFC 3164) CSV Export a security log to a flash drive. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 113 Login Restrictions Menu item Description Login failures 110 (3*) Specify the number of failed login attempts before the user gets locked out. Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 160 minutes (5*) Lockout time Specify the lockout duration. 160 minutes (5*) Web Login Timeout Specify the delay for a remote login before the user is logged off automatically. 1120 minutes (10*) Note: An asterisk (*) next to a value indicates the factory default setting. Confidential Print Setup Menu item Description Max Invalid PIN 210 Set the number of times an invalid PIN can be entered. Notes: · A value of zero turns off this setting. · When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Set the expiration time for confidential print jobs. Off* 1 Hour 4 Hours 24 Hours 1 Week Notes: · If this menu item is changed while confidential print jobs reside in the printer memory or hard disk, then the expiration time for those print jobs does not change to the new default value. · If the printer is turned off, then all confidential jobs held in the printer memory are deleted. Repeat Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 114 Menu item Description Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later. Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate documents Set the printer to print other documents with the same file name without overwriting Off* any of the print jobs. On Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu appears only when a hard disk is installed. Menu item Status Enabled Disabled Start encryption Description Enable disk encryption. Erase Temporary Data Files Menu item Description Stored in onboard memory Off* On Delete all files stored on the printer memory. Stored on hard disk 1 Pass Erase* 3 Pass Erase 7 Pass Erase Delete all files stored on the printer hard disk. Note: This menu item appears only when a printer hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Understanding the printer menus 115 Solutions LDAP Settings Menu item Follow LDAP Referrals Off* On LDAP Certificate Verification Yes No* Description Search the different servers in the domain for the logged-in user account. Enable verification of LDAP certificates. Miscellaneous Menu item Description Protected Features Show* Hide Show all the features that Function Access Control (FAC) protects regardless of the security permission that the user has. Note: Hide displays only FACprotected features that the user has access. Print Permission Off* On Let the user log in before printing. Default Print Permission Login User Name/Password* User Name Set the default login for Print Permission. Security Reset Jumper Enable "Guest" access* No Effect Specify user access to the printer. Notes: · The jumper is located beside a lock icon on the controller board. · Enable "Guest" access provides anyone access to all aspects of the printer. · No Effect may make access to the printer impossible when the required security information is unavailable. Minimum Password Length 032 Specify the password length. Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Menu Settings Page Description Print a report that contains the printer menus. Understanding the printer menus 116 Device Menu item Device Information Device Statistics Profile List Asset Report Print Menu item Print Fonts PCL Fonts PS Fonts Print Directory Shortcuts Menu item All Shortcuts Fax Shortcuts Copy Shortcuts Email Shortcuts FTP Shortcuts Network Folder Shortcuts Fax Menu item Fax Job Log Fax Call Log Description Print a report that contains information about the printer. Print a report about printer usage and supply status. Print a list of profiles that are stored in the printer. Print a report that contains the printer serial number and model name. Description Print samples and information about the fonts that are available in each printer language. Print the resources that are stored in the flash drive or hard disk. Note: This menu item appears only when a flash drive or hard disk is installed. Description Print a report that lists the shortcuts that are stored in the printer. Description Print a report about the last 200 completed fax jobs. Note: This menu item appears only when Enable Job Log is set to On. Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On. Understanding the printer menus 117 Network Menu item Network Setup Page WiFi Direct Connected Clients Description Print a page that shows the configured network and wireless settings on the printer. Note: This menu item appears only in network printers or printers connected to print servers. Print a page that shows the list of devices that are connected to the printer using WiFi Direct. Note: This menu item appears only when Enable WiFi Direct is set to On. Help Menu item Print All Guides Color Quality Guide Connection Guide Copy Guide Email Guide Fax Guide Information Guide Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide Description Prints all the guides Provides information about solving color quality issues Provides information about connecting the printer locally (USB) or to a network Provides information about making a copy and configuring the settings Provides information about sending an email and configuring the settings Provides information about sending a fax and configuring the settings Provides information about the printer Provides information about loading paper and specialty media Provides information about moving, locating, or shipping the printer Provides information about solving print quality issues Provides information about scanning a document and configuring the settings Provides information about ordering supplies Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner. Securing the printer 118 Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase nonvolatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following: 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE. 3 Select Start initial setup wizard or Leave printer offline, and then touch Next. 4 Start the operation. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and then touch ERASE. 3 Select a method to erase data. 4 Start the operation. Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks. Securing the printer 119 Encrypting the printer hard disk This process erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption. 1 From the home screen, touch Settings > Security > Disk Encryption > Start encryption. 2 Follow the instructions on the display. Notes: · To avoid loss of data, do not turn off the printer during the encryption process. · This process can take from several minutes to more than an hour, making the printer unavailable for other tasks. · After encryption, the printer automatically restarts. Restoring factory default settings 1 From the home screen, touch Settings > Device > Restore Factory Defaults. 2 Touch Restore Settings > select the settings that you want to restore > RESTORE. 3 Start the operation. Statement of Volatility Type of memory Volatile memory Non-volatile memory Hard disk memory Description The printer uses standard random access memory (RAM) to buffer temporarily user data during simple print and copy jobs. The printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, printer settings, network information, scanner and bookmark settings, and embedded solutions. Some printers may have a hard disk drive installed. The printer hard disk is designed for printer-specific functionality. The hard disk lets the printer retain buffered user data from complex print jobs, form data, and font data. Erase the content of any installed printer memory in the following circumstances: · The printer is decommissioned. · The printer hard disk is replaced. · The printer is moved to a different department or location. · The printer is serviced by someone from outside your organization. · The printer is removed from your premises for service. · The printer is sold to another organization. Securing the printer 120 Disposing of a printer hard disk · Degaussing--Flushes the hard disk with a magnetic field that erases stored data · Crushing--Physically compresses the hard disk to break component parts and render them unreadable · Milling--Physically shreds the hard disk into small metal bits Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is stored. Maintaining the printer 121 Maintaining the printer Warning--Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume 1 From the control panel, navigate to: Settings > Device > Preferences > Audio Feedback 2 Adjust the volume. Notes: · If Quiet Mode is enabled, then audible alerts are turned off. This setting also slows the printer performance. · The volume resets to the default value after the session is logged out or when the printer wakes from Sleep or Hibernate mode. Configuring the fax speaker settings 1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings. 2 Do the following: · Set the Speaker Mode to Always On. · Set the Speaker Volume to High. · Activate the Ringer Volume. Networking Connecting the printer to a WiFi network 1 From the home screen, navigate to: Settings > Network/Ports > Wireless 2 Select Setup On Printer Panel and then follow the instructions on the display. Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial setup. Maintaining the printer 122 Connecting the printer to a wireless network using WiFi Protected Setup (WPS) Before you begin, make sure that: · The access point (wireless router) is WPScertified or WPScompatible. For more information, see the documentation that came with your access point. · A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. Using the Push Button method 1 From the control panel, navigate to: Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method 2 Follow the instructions on the display. Using the personal identification number (PIN) method 1 From the control panel, navigate to: Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method 2 Copy the eightdigit WPS PIN. 3 Open a Web browser, and then type the IP address of your access point in the address field. Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the Web page correctly. 4 Access the WPS settings. For more information, see the documentation that came with your access point. 5 Enter the eightdigit PIN, and then save the changes. Connecting a mobile device to the printer wireless network 1 Enable WiFi Direct in the printer. From the home screen, touch Settings > Network/Ports > Wireless > Enable WiFi Direct. Notes: · The WiFi Direct SSID and password are generated automatically. To view the WiFi Direct SSID and password, go to the WiFi Direct menu. · You can also change the SSID and password, if necessary. 2 Connect your mobile device to the printer wireless network. Maintaining the printer 123 Deactivating the WiFi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Cleaning printer parts Cleaning the printer CAUTION--SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes: · Perform this task after every few months. · Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Remove paper from the standard bin and multipurpose feeder. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lintfree cloth. Notes: · Do not use household cleaners or detergents, as they may damage the finish of the printer. · Make sure that all areas of the printer are dry after cleaning. 5 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. Cleaning the scanner 1 Open the scanner cover. Maintaining the printer 124 2 Using a damp, soft, lint-free cloth, wipe the following areas: · ADF glass · ADF glass pad · Scanner glass Maintaining the printer 125 · Scanner glass pad 3 Close the scanner cover. Ordering parts and supplies To order parts and supplies, contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter or A4size plain paper. Checking the status of parts and supplies 1 From the home screen, touch Status/Supplies. 2 Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen. Ordering toner cartridges Notes: · The estimated cartridge yield is based on the ISO/IEC 19798 standard. · Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail before exhaustion of toner. To order toner cartridges, contact the place where you purchased the printer. Ordering a waste toner bottle To order a waste toner bottle, contact the place where you purchased the printer. Configuring supply notifications 1 Open a web browser, and then type the printer IP address in the address field. Maintaining the printer 126 Notes: · View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. · If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Device > Notifications. 3 From the Supplies menu, click Custom Supply Notifications. 4 Select a notification for each supply item. 5 Apply the changes. Replacing parts and supplies Replacing a toner cartridge 1 Open door B. Maintaining the printer 127 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Insert the new toner cartridge. 5 Close door B. Maintaining the printer 128 Replacing the waste toner bottle 1 Open door B. 2 Remove the waste toner bottle. 3 Unpack the new waste toner bottle. Maintaining the printer 129 4 Insert the new waste toner bottle. 5 Close door B. Moving the printer Moving the printer to another location CAUTION--POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION--POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: · Make sure that all doors and trays are closed. · Turn off the printer, and then unplug the power cord from the electrical outlet. · Disconnect all cords and cables from the printer. · If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer. · If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring. · If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time. · Always use the handholds on the printer to lift it. · Any cart used to move the printer must have a surface able to support the full footprint of the printer. · Any cart used to move the hardware options must have a surface able to support the dimensions of the options. · Keep the printer in an upright position. · Avoid severe jarring movements. · Make sure that your fingers are not under the printer when you set it down. · Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Maintaining the printer 130 Shipping the printer When shipping the printer, use the original packaging or contact the place where you purchased the printer. Saving energy and paper Configuring the power save mode settings Sleep mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode. 2 Specify the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode 1 From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout. 2 Select the amount of time that the printer stays idle before it enters Hibernate mode. Notes: · For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate. · The Embedded Web Server is disabled when the printer is in Hibernate mode. Adjusting the brightness of the printer display 1 From the home screen, touch Settings > Device > Preferences > Screen Brightness. 2 Adjust the setting. Conserving supplies · Print on both sides of the paper. Note: Two-sided printing is the default setting in the print driver. · Print multiple pages on a single sheet of paper. · Use the preview feature to see how the document looks like before printing it. · Print one copy of the document to check its content and format for accuracy. Clearing jams 131 Clearing jams Avoiding jams Load paper properly · Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper · Do not load or remove a tray while the printer is printing. · Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. · Do not slide paper into the tray. Load paper as shown in the illustration. · Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. · Push the tray firmly into the printer after loading paper. Use recommended paper · Use only recommended paper or specialty media. · Do not load paper that is wrinkled, creased, damp, bent, or curled. Clearing jams 132 · Flex, fan, and align the paper edges before loading. · Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, weights, or types in the same tray. · Make sure that the paper size and type are set correctly on the computer or printer control panel. · Store paper according to manufacturer recommendations. Identifying jam locations Notes: · When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages. · When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Jam locations 1 Standard bin 2 Automatic document feeder (ADF) 3 Fuser 4 Trays 5 Duplex unit 6 Multipurpose feeder Clearing jams 133 Paper jam in trays 1 Pull out the tray. Warning--Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Clearing jams 134 Paper jam behind door E 1 Open door E. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close door E. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Pull out the tray. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. Clearing jams 135 4 Insert the tray. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 Open doors A and D, and then remove any paper fragments. CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Clearing jams 136 3 Close doors D and A. Paper jam in door A Paper jam in the fuser 1 Open door A. CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Clearing jams 137 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. Clearing jams 138 3 Open the fuser access door. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close door A. Paper jam in the duplex unit 1 Open door A. CAUTION--HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Clearing jams 139 2 Open the duplex cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. Clearing jams 140 4 Close the duplex cover and door A. Troubleshooting 141 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Check if the printer is on. Yes Go to step 2. Is the printer on? Step 2 Make sure that the printer IP address is correct. Go to step 3. Notes: · View the IP address on the home screen. · An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Is the printer IP address correct? Step 3 Check if you are using a supported browser: · Internet Explorer version 11 or later · Microsoft Edge · Safari version 6 or later · Google ChromeTM version 32 or later · Mozilla Firefox version 24 or later Go to step 4. Is your browser supported? Step 4 Check if the network connection is working. Go to step 5. Is the network connection working? Step 5 Go to step 6. Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer. Are the cable connections secure? Step 6 Check if the web proxy servers are disabled. Go to step 7. Are the web proxy servers disabled? No Turn on the printer. Type the correct printer IP address in the address field. Install a supported browser. Contact your administrator. Secure the cable connections. Contact your administrator. Troubleshooting 142 Action Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes The problem is solved. No Contact your dealer. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another job. Yes Go to step 2. Is the printer ready? Step 2 Check if the flash drive is inserted into the front USB port. Note: The flash drive does not work when it is inserted into the rear USB port. Go to step 3. Is the flash drive inserted into the correct port? Step 3 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 27. Go to step 4. Is the flash drive supported? Step 4 a Check if the USB port is enabled. For more information, see "Enabling the USB port" on page 142. b Remove, and then insert the flash drive. The problem is solved. Does the printer recognize the flash drive? No Wait for the printer to finish processing the other job. Insert the flash drive into the correct port. Insert a supported flash drive. Contact your dealer. Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance. Troubleshooting 143 Hardware options problems Defective flash detected Contact your dealer. Not enough free space in flash memory for resources Contact your dealer. Unformatted flash detected Try one or more of the following: · From the control panel, select Continue to stop the defragmentation and continue printing. · Format the flash memory. Note: If the error message remains, then the flash memory may be defective and needs to be replaced. To replace the flash memory, contact your dealer. Issues with supplies Replace cartridge, printer region mismatch Install the correct toner cartridge. NonPrinter Manufacturer supply The printer has detected an unrecognized supply or part installed in the printer. Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. All life indicators are designed to function with supplies and parts from the printer manufacturer and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your printer or associated components. Warning--Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty. To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, from the control panel, press and hold X and # simultaneously for 15 seconds. If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine supply or part from the printer manufacturer. Troubleshooting 144 Scanner maintenance required, use ADF Kit The printer is scheduled for maintenance. Contact customer support or your service representative, and then report the message. Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem is solved. Does the envelope seal when printing? Step 2 a Make sure that the paper type is set to Envelope. From the control panel, touch Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source b Send the print job. Contact your dealer. The problem is solved. Does the envelope seal when printing? Collated printing does not work Action Step 1 a From the control panel, touch Settings > Print > Layout > Collate > On [1,2,1,2,1,2]. b Print the document. Yes The problem is solved. Are the pages collated correctly? Step 2 The problem is a From the document that you are trying to print, open the Print solved. dialog, and then select Collate. b Print the document. Are the pages collated correctly? No Go to step 2. Go to step 3. Troubleshooting Action Step 3 a Reduce the number of pages to print. b Print the document. Are the pages collated correctly? Paper curl 145 Yes The problem is solved. No Contact your dealer. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. Is the paper curled? Step 2 Go to step 3. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. Is the paper curled? Step 3 Print on the other side of the paper. a Remove paper, flip it over, and then reload paper. b Print the document. Go to step 4. Is the paper curled? No The problem is solved. The problem is solved. The problem is solved. Troubleshooting 146 Action Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Is the paper curled? Yes No Contact your dealer. The problem is solved. Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the paper size and paper type to match the paper loaded in the linked trays. c Print the document. The problem is solved. Do the trays link correctly? Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 23. b Print the document. The problem is solved. Do the trays link correctly? No Go to step 2. Go to step 3. Contact your dealer. Troubleshooting 147 Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if paper is loaded correctly. Go to step 2. Notes: · Make sure that the paper guides are positioned correctly. · Make sure that the stack height is below the maximum paper fill indicator. · Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams occur frequently? Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the correct paper size and type. c Print the document. Go to step 3. The problem is solved. Do paper jams occur frequently? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact your dealer. The problem is solved. Do paper jams occur frequently? Jammed pages are not reprinted Action Yes a From the home screen, touch Settings > Device > Notifications The problem is > Jam Content Recovery. solved. b In the Jam Recovery menu, select On or Auto. c Print the document. Are the jammed pages reprinted? No Contact your dealer. Troubleshooting 148 Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is a From the control panel, check if the documents appear in the solved. Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options. b Print the documents. Are the documents printed? Step 2 The print job may contain a formatting error or invalid data. · Delete the print job, and then send it again. · For PDF files, generate a new file, and then print the documents. The problem is solved. Are the documents printed? Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. a Open the Printing Preferences dialog. b From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents. c From the Confidential Print section, enter a PIN. d Print the documents. Are the documents printed? Step 4 a Delete some held jobs to free up printer memory. b Print the documents. The problem is solved. Are the documents printed? No Go to step 2. Go to step 3. Go to step 4. Contact your dealer. Troubleshooting Slow printing Action Yes Step 1 Go to step 2. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3. a Make sure that the printer is not in Quiet Mode. From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Device Operations > Quiet Mode. b Print the document. Is the printer printing slow? Step 3 a Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. b Set the resolution to 4800 CQ. c Print the document. Go to step 4. Is the printer printing slow? Step 4 Go to step 5. a From the home screen, touch Settings > Print > Quality > Print Resolution. b Set the resolution to 4800 CQ. c Print the document. Is the printer printing slow? Step 5 Go to step 6. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. · Heavier paper prints more slowly. · Paper narrower than letter, A4, and legal may print more slowly. b Print the document. Is the printer printing slow? 149 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved. Troubleshooting 150 Action Yes Step 6 Go to step 7. a Make sure that the printer settings for texture and weight match the paper being loaded. From the home screen, touch Settings > Paper > Media Configuration > Media Types. Note: Rough paper texture and heavy paper weight may print more slowly. b Print the document. No The problem is solved. Is the printer printing slow? Step 7 Remove held jobs. Go to step 8. The problem is solved. Is the printer printing slow? Step 8 a Make sure that the printer is not overheating. Contact your dealer. The problem is solved. Notes: · Allow the printer to cool down after a long print job. · Observe the recommended ambient temperature for the printer. For more information, see "Selecting a location for the printer" on page 9. b Print the document. Is the printer printing slow? Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? Step 2 a Check if the printer is on. b Resolve any error messages that appear on the display. c Print the document. The problem is solved. Is the document printed? No Go to step 2. Go to step 3. Troubleshooting 151 Action Yes Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer. The problem is solved. For more information, see the setup documentation that came with the printer. b Print the document. Is the document printed? Step 4 The problem is a Turn off the printer, wait for about 10 seconds, and then turn on solved. the printer. b Print the document. Is the document printed? Step 5 a Remove, and then reinstall the print driver. b Print the document. The problem is solved. Is the document printed? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 The problem is a Depending on your operating system, specify the paper size solved. and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Make sure that the settings match the paper loaded. c Print the document. Is the document printed on the correct paper? No Go to step 4. Go to step 5. Contact your dealer. No Load the correct paper size and paper type. Go to step 3. Troubleshooting 152 Action Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 23. b Print the document. Is the document printed from the correct tray? Yes The problem is solved. No Contact your dealer. The printer is not responding Action Step 1 Check if the power cord is connected to the electrical outlet. Yes The problem is solved. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. No Go to step 2. Is the printer responding? Step 2 Check if the electrical outlet is turned off by a switch or breaker. Turn on the switch or Go to step 3. reset the breaker. Is the electrical outlet turned off by a switch or breaker? Step 3 Check if the printer is on. Go to step 4. Turn on the printer. Is the printer on? Step 4 Check if the printer is in Sleep or Hibernate mode. Press the power button to wake the printer. Is the printer in Sleep or Hibernate mode? Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted to the correct ports. Go to step 5. Insert the cables to the correct ports. Are the cables inserted to the correct ports? Step 6 Install the correct print driver. The problem is solved. Go to step 7. Is the printer responding? Troubleshooting 153 Action Yes Step 7 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Is the printer responding? Print quality is poor Blank or white pages No Contact your dealer. Contact your dealer. Dark print Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust b Print the document. No The problem is solved. Is the print too dark? Troubleshooting 154 Action Yes Step 2 Go to step 3. a Depending on your operating system, reduce toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality > Toner Darkness. b Print the document. No The problem is solved. Is the print too dark? Step 3 Go to step 4. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Is the print too dark? Step 4 Check if the paper has texture or rough finishes. Go to step 5. Go to step 6. Are you printing on textured or rough paper? Step 5 a Replace textured or rough paper with plain paper. b Print the document. Go to step 6. The problem is solved. Is the print too dark? Step 6 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact your dealer. The problem is solved. Is the print too dark? Troubleshooting 155 Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 a Load the tray with the correct paper type. b Print the document. Yes Go to step 2. No The problem is solved. Do ghost images appear on prints? Step 2 Go to step 3. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Do ghost images appear on prints? Step 3 a Perform Color Adjust. Contact your dealer. The problem is solved. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust b Print the document. Do ghost images appear on prints? Troubleshooting 156 Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes No a Perform Color Adjust. From the control panel, navigate to: Contact your dealer. The problem is solved. Settings > Print > Quality > Advanced Imaging > Color Adjust b Print the document. Does gray or colored background appear on prints? Incorrect margins Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 a Adjust the paper guides to the correct position for the paper loaded. b Print the document. Yes The problem is solved. No Go to step 2. Are the margins correct? Troubleshooting 157 Action Yes Step 2 The problem is a Depending on your operating system, specify the paper size solved. from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting from the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. Are the margins correct? Light print No Contact your dealer. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust b Print the document. No The problem is solved. Is the print light? Step 2 Go to step 3. a Depending on your operating system, increase toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality > Toner Darkness. b Print the document. The problem is solved. Is the print light? Troubleshooting 158 Action Step 3 a Turn off Color Saver. From the control panel, navigate to: Settings > Print > Quality > Color Saver b Print the document. Yes Go to step 4. No The problem is solved. Is the print light? Step 4 Go to step 5. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Is the print light? Step 5 Check if paper has texture or rough finishes. Go to step 6. Go to step 7. Are you printing on textured or rough paper? Step 6 a Replace textured or rough paper with plain paper. b Print the document. Go to step 7. The problem is solved. Is the print light? Step 7 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact your dealer. The problem is solved. Is the print light? Troubleshooting 159 Missing colors Contact your dealer. Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact your dealer. Is the printer free of leaked toner? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Check if the paper size and paper type settings match the paper loaded. Note: Make sure that paper does not have texture or rough finishes. Go to step 4. Go to step 3. Do the settings match? Step 3 a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: Make sure that the settings match the paper loaded. b Print the document. Go to step 4. The problem is solved. Is the print mottled? Troubleshooting 160 Action Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Is the print mottled? Yes No Contact your dealer. The problem is solved. Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded. b Print the document. Go to step 2. No The problem is solved. Is the print crooked or skewed? Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 3. The problem is solved. Is the print crooked or skewed? Step 3 a Check if the paper loaded is supported. Contact your dealer. The problem is solved. Note: If paper is not supported, then load a supported paper. b Print the document. Is the print crooked or skewed? Troubleshooting 161 Solid color or black images Contact your dealer. Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides in the tray to the correct position for the paper loaded. b Print the document. Go to step 2. No The problem is solved. Are text or images cut off? Step 2 Contact your dealer. The problem is a Depending on your operating system, specify the paper size solved. from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. Are text or images cut off? Troubleshooting 162 Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. No The problem is solved. Does toner easily rub off? Step 2 Go to step 3. a Check if the paper weight is supported. Note: If paper weight is not supported, then load a supported one. b Print the document. The problem is solved. Does toner easily rub off? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact your dealer. The problem is solved. Does toner easily rub off? Troubleshooting 163 Uneven print density Contact your dealer. Horizontal dark lines Notes: · Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. · If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" topic. Action Yes No Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Do dark lines appear on prints? Troubleshooting 164 Action Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Print the document. Do dark lines appear on prints? Yes No Contact your dealer. The problem is s solved. Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Troubleshooting 165 Action Step 1 Using a blank sheet of paper, make a twosided copy using the ADF. Yes Go to step 2. Do vertical dark lines or streaks appear on prints? Step 2 Using a damp, soft, lint-free cloth, wipe the following areas: · ADF glass Go to step 3. No Go to step 3. The problem is solved. · ADF glass pad Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. Do vertical dark lines or streaks appear on prints? The problem is solved. Troubleshooting 166 Action Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Print the document. Do vertical dark lines or streaks appear on prints? Yes No Contact your dealer. The problem is solved. Horizontal white lines Notes: · Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. · If horizontal white lines keep appearing on your prints, then see the "Repeating defects" topic. Action Yes No a Depending on your operating system, specify the paper type Contact your dealer. The problem is from the Printing Preferences or Print dialog. solved. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. Do horizontal white lines appear on prints? Troubleshooting 167 Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: · Make sure that the setting matches the paper loaded. · You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. No The problem is solved. Do vertical white lines appear on prints? Step 2 Check if you are using the recommended paper type. a Load the paper source with the recommended paper type. b Print the document. Contact your dealer. The problem is solved. Do vertical white lines appear on prints? Repeating defects Contact your dealer. Troubleshooting 168 Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness. 3 Apply the changes. Modifying the colors in printed output 1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction. 2 In the Color Correction menu, touch Manual > Color Correction Content. 3 Choose the appropriate color conversion setting. Object type RGB Image RGB Text RGB Graphics Color conversion tables · Vivid--Produces brighter, more saturated colors and may be applied to all incoming color formats. · sRGB Display--Produces an output that approximates the colors shown on a computer monitor. Black toner usage is optimized for printing photographs. · DisplayTrue Black--Produces an output that approximates the colors shown on a computer monitor. This setting uses only black toner to create all levels of neutral gray. · sRGB Vivid--Provides an increased color saturation for the sRGB Display color correction. Black toner usage is optimized for printing business graphics. · Off CMYK Image CMYK Text CMYK Graphics · US CMYK--Applies color correction to approximate the Specifications for Web Offset Publishing (SWOP) color output. · Euro CMYK--Applies color correction to approximate Euroscale color output. · Vivid CMYK--Increases the color saturation of the US CMYK color correction setting. · Off FAQ about color printing What is RGB color? RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors observed in nature. Computer screens, scanners, and digital cameras use this method to display colors. Troubleshooting 169 What is CMYK color? CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. How is color specified in a document to be printed? Software programs are used to specify and modify the document color using RGB or CMYK color combinations. For more information, see the software program Help topics. How does the printer know what color to print? When printing a document, information describing the type and color of each object is sent to the printer and is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images. What is manual color correction? When manual color correction is enabled, the printer employs userselected color conversion tables to process objects. Manual color correction settings are specific to the type of object being printed (text, graphics, or images). It is also specific to how the color of the object is specified in the software program (RGB or CMYK combinations). To apply a different color conversion table manually, see "Modifying the colors in printed output" on page 168. If the software program does not specify colors with RGB or CMYK combinations, then manual color correction is not useful. It is also not effective if the software program or the computer operating system controls the adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for the documents. How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates multiplepage prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table. By examining Color Samples sets, you can identify the box with color closest to the color being matched. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the software program Help topics. Manual color correction may be necessary to use the selected color conversion table for the particular object. Selecting which Color Samples set to use for a particular colormatching problem depends on: · The Color Correction setting being used (Auto, Off, or Manual) · The type of object being printed (text, graphics, or images) · How the color of the object is specified in the software program (RGB or CMYK combinations) If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified in the program through color management. In these situations, the printed color may not be an exact match of the Color Samples pages. Troubleshooting 170 The print appears tinted Action Step 1 a Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. b Print the document. Does the print appear tinted? Step 2 a From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Balance. b Adjust the settings. c Print the document. Does the print appear tinted? Yes Go to step 2. No The problem is solved. Contact your dealer. The problem is solved. Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are secure: · Telephone · Handset · Answering machine Can you send or receive a fax? Step 3 Check for a dial tone. · Call the fax number to check if it is working properly. · If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone. Go to step 5. Can you hear a dial tone? No Go to step 2. Go to step 3. Go to step 4. Troubleshooting 171 Action Yes Step 4 Check the telephone wall jack. The problem is solved. a Connect the analog telephone directly to the wall jack. b Listen for a dial tone. c If you do not hear a dial tone, then use a different telephone cable. d If you still do not hear a dial tone, then connect the analog telephone to a different wall jack. e If you hear a dial tone, then connect the printer to that wall jack. Can you send or receive a fax? Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. · If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter. For more information, contact your ISDN provider. · If you are using DSL, then connect to a DSL filter or router that supports analog use. For more information, contact your DSL provider. · If you are using a private branch exchange (PBX) telephone service, then make sure that you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine. Can you send or receive a fax? Step 6 Temporarily disconnect other equipment and disable other telephone services. a Disconnect other equipment (such as answering machines, computers, modems, or telephone line splitters) between the printer and the telephone line. b Disable call waiting and voice mail. For more information, contact your telephone company. The problem is solved. Can you send or receive a fax? Step 7 Scan the original document one page at a time. a Dial the fax number. b Scan the document. The problem is solved. Can you send or receive a fax? No Go to step 5. Go to step 6. Go to step 7. Contact your dealer. Troubleshooting 172 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. · Check if the shortcut number is set for the telephone number that you want to dial. · Dial the telephone number manually. The problem is solved. Can you send faxes? Can send but not receive faxes Action Step 1 Make sure that the paper source is not empty. Yes The problem is solved. Can you receive faxes? Step 2 Check the ring count delay settings. The problem is solved. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Rings to Answer. Can you receive faxes? Step 3 If the printer is printing blank pages, then see "Blank or white pages" on page 153. The problem is solved. Can you receive faxes? No Go to step 2. Contact your dealer. No Go to step 2. Go to step 3. Contact your dealer. Troubleshooting 173 Poor fax print quality Action Step 1 Make sure that there are no print quality defects. a From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. b Correct any print quality defects. For more information, see "Print quality is poor" on page 153. Yes The problem is solved. Is the fax print quality satisfactory? Step 2 Decrease the incoming fax transmission speed. The problem is solved. a From the control panel, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. b In the Max Speed menu, select a lower transmission speed. Is the fax print quality satisfactory? No Go to step 2. Contact your dealer. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. back on. b Resend the scan job. Can you send the scan job? Step 2 a Make sure that the cables between the printer and the print server are secure. The problem is solved. For more information, see the setup documentation that came with the printer. b Resend the scan job. Can you send the scan job? No Go to step 2. Contact your dealer. Troubleshooting 174 Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the document or photo is loaded facedown on solved. the upper left corner of the scanner glass. b Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is a Match the paper size setting and the paper loaded in the tray. solved. b Copy the document or photo. Is the document or photo copied correctly? Poor copy quality Action Yes Step 1 The problem is a Clean the scanner glass and the ADF glass with a damp, soft, solved. lintfree cloth. If your printer has a second ADF glass inside the ADF, then also clean that glass. For more information, see "Cleaning the scanner" on page 123. b Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. c Copy the document or photo. Is the copy quality satisfactory? Step 2 a Check the quality of the original document or photo. b Adjust the scan quality settings. c Copy the document or photo. The problem is solved. Is the copy quality satisfactory? No Go to step 2. Contact your dealer. No Go to step 2. Contact your dealer. Troubleshooting 175 Scan job was not successful Action Yes Step 1 The problem is Check the cable connections. solved. a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b Resend the scan job. Is the scan job successful? Step 2 The problem is Check the file that you want to scan. solved. a Make sure that the file name is not already used in the destination folder. b Make sure that the document or photo you want to scan is not open in another application. c Resend the scan job. Is the scan job successful? Step 3 a Make sure that the Append time stamp or the Overwrite existing file check box is selected in the destination configuration settings. b Resend the scan job. The problem is solved. Is the scan job successful? No Go to step 2. Go to step 3. Scanner does not close Action Remove obstructions that keep the scanner unit open. Did the scanner unit close correctly? Yes The problem is solved. No Contact your dealer. Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Does scanning take too long or freeze the computer? Yes No Contact your dealer. The problem is solved. Troubleshooting 176 Scanner does not respond Action Step 1 a Check if the power cord is connected properly to the printer and the electrical outlet. Yes The problem is solved. CAUTION--POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. b Copy or scan the document. Is the scanner responding? Step 2 a Check if the printer is turned on. b Resolve any error messages that appear on the display. c Copy or scan the document. The problem is solved. Is the scanner responding? Step 3 The problem is a Turn off the printer, wait for about 10 seconds, and then turn the solved. printer on. b Copy or scan the document. Is the scanner responding? No Go to step 2. Go to step 3. Contact your dealer. Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. 3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration. 4 In the Copy Quick Test menu, touch Start. 5 Compare the Copy Quick Test page with the original document. Note: If the margins of the test page are different from the original document, then adjust Left Margin and Top Margin. 6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document. Adjusting ADF registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. Troubleshooting 177 3 Place the Print Quick Test page on the ADF tray. 4 Touch Front ADF Registration or Rear ADF Registration. Notes: · To align Front ADF Registration, place the test page faceup, short edge first into the ADF. · To align Rear ADF Registration, place the test page facedown, short edge first into the ADF. 5 In the Copy Quick Test menu, touch Start. 6 Compare the Copy Quick Test page with the original document. Note: If the margins of the test page are different from the original document, then adjust Horizontal Adjust and Top Margin. 7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document. Contacting your dealer Before contacting your dealer, make sure to have the following information: · Printer problem · Error message · Printer model type and serial number Visit the place where you purchased your printer. Notices 178 Notices Product information Product name: DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM MX-C507F/MX-C407F Machine type: 7528 Model(s): 1A9, 5A9 Edition notice May 2020 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Supplies Standard supplies for this product that can be replaced by the user include toner cartridges. Be sure to use only SHARP-specified products for the toner cartridges. Notices 179 For best copying results, be sure to use only Sharp Genuine Supplies which are designed, engineered, and tested to maximize the life and performance of Sharp products. Look for the Genuine Supplies label on the toner package. GENUINE SUPPLIES Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing One-sided: 52 (7528-1A9); 53 (7528-5A9) Two-sided: 53 (7528-1A9); 55 (7528-5A9) Scanning 54 (7528-1A9); 53 (7528-5A9) Copying 56 Ready 15 (7528-1A9); 16 (7528-5A9) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, contact your local sales office. Notices 180 India E-Waste notice This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations exceeding 0.1 by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol. To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer even if the symbol is not present. ENERGY STAR Products that have earned the ENERGY STAR® are designed to protect the environment through superior energy efficiency. The products that meet the ENERGY STAR® guidelines carry the ENERGY STAR® logo. Notices 181 The products without the logo may not meet the ENERGY STAR® guidelines. Temperature information Operating temperature and relative humidity Printer / cartridge / imaging unit longterm storage1 15.6 to 32.2°C (60 to 90°F) and 8 to 15% RH 1.1 to 32.2°C (34 to 90°F) and 8% to 80% RH Maximum wet bulb temperature: 22.8°C (73°F) Printer / cartridge / imaging unit short-term shipping -40 to 43.3°C (-40 to 110°F) 1 Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F) and 45% humidity. 2 Wet-bulb temperature is determined by the air temperature and the relative humidity. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1: 2014. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP laser that is nominally 15 milliwatts operating in the wavelength region of 650670 nanometers and enclosed in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Printing Copy Scan Ready Description The product is generating hardcopy output from electronic inputs. The product is generating hardcopy output from hardcopy original documents. The product is scanning hardcopy documents. The product is waiting for a print job. Sleep Mode The product is in a highlevel energysaving mode. Power consumption (Watts) One-sided: 700 Two-sided: 600 460 85 Higher power usage: 51 (7528-1A9); 46.8 (7528-5A9) Lower power usage: 42.7 (7528-1A9); 40.6 (7528-5A9) 1.67 Notices 182 Mode Hibernate Off Description The product is in a lowlevel energysaving mode. The product is plugged into an electrical outlet, but the power switch is turned off. Power consumption (Watts) 0.2 0.2 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): 15 By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy. Hibernate Mode This product is designed with an ultralow power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely. The Hibernate mode can be entered in any of the following methods: · Using the Hibernate Timeout · Using the Schedule Power modes Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month. Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet. Total energy usage It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Notices 183 Environmental information Please read this part carefully. It will help you to reduce your impact on the environment and help you to reduce your costs at the same time. Saving paper 1 The automated duplex printing function is for printing both sides of paper automatically without turning over the paper manually. If the machine is equipped with the automated duplex printing function, set up your print settings on your computer to automatically print double-sided. Please use the automatic duplex printing function of this machine wherever possible. 2 By printing on recycled paper and thin 64 g/m2 paper that meet the standard EN12281:2002 and similar quality standards, you can reduce the impact on the environment. Saving energy The ENERGY STAR® program is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimize environmental impact. Products which meet the stringent requirements of the ENERGY STAR program for both environmental benefits and the amount of energy consumption may carry the ENERGY STAR logo in case they have been registered with an ENERGY STAR program. Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Regulatory Type/Model Number: LEX-M03-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord (RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See your setup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company Notices 184 will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact your point of purchase. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact your point of purchase. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product label. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d'Industrie Canada. Le numéro REN (ringer equivalence number : numéro d'équivalence de sonnerie) indique le nombre maximum d'appareils pouvant être connectés à l'interface téléphonique. En bout de ligne, le nombre d'appareils qui peuvent être connectés n'est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit. Cet équipement utilise des prises de téléphone CA11A. Notices 185 Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand. For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected to the same telephone line may not exceed 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The part number is 80D1873. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications: · There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and · The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt. · The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. Japanese telecom notice The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified by JATE, with the following Certification Number: A11-0160001JP Lexmark International, Inc. LEX-M03-002 A11-0160001JP Notices 186 Using this product in Switzerland This product requires a Swiss billing tone filter to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, a installare su tutte le linee che ricevono impulsi remoti in Svizzera. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Notices 187 Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 2322000 E-mail: regulatory@lexmark.com Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l'industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Notice to users of Class A products in Brazil Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment. A declaration of conformity to the requirements of the Directives is available upon request from Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 609501 or EN 62368-1. Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments. This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Index 188 Index A adapter plug 43 adding a shortcut copy 31 adding contacts 17 adding groups 18 adding shortcut email 32 fax destination 47 FTP address 49 ADF registration adjusting 176 adjusting scanner registration 176 adjusting ADF registration 176 adjusting darkness fax 48 adjusting default volume speaker 121 adjusting the brightness printer display 130 adjusting the brightness of the printer display 130 adjusting toner darkness 168 AirPrint using 25 Android device printing from 25 answering machine setting up 34 assigning printer to a ring pattern 46 attaching cables 11 avoiding paper jams 131 B blocking junk faxes 48 bookmarks creating 16 creating folders for 17 C can send but not receive faxes 172 canceling a print job from the computer 29 from the printer control panel 29 cannot open Embedded Web Server 141 cannot scan from a computer 173 cannot send faxes 172 cannot send or receive faxes 170 Card Copy setting up 15 card stock loading 22 changing resolution fax 48 checking the printer connectivity 142 checking the status of parts and supplies 125 cleaning exterior of the printer 123 interior of the printer 123 scanner 123 cleaning the printer 123 Cleaning the Scanner 117 collated printing does not work 144 collating copies 31 color correction 168 confidential print jobs 28 printing 28 configuring supply notifications 125 configuring the settings fax speaker 121 configuring the SMTP server 32 configuring the SMTP server for fax 33 connecting printer to distinctive ring service 46 connecting the mobile device to the printer wireless network 122 connecting the printer to a wireless network 121 connecting to a wireless network using PIN method 122 using Push Button method 122 conserving supplies 130 contacting your dealer 177 contacts adding 17 deleting 18 editing 18 control panel using 12 copy troubleshooting partial copies of documents or photos 174 poor copy quality 174 scanner does not respond 176 scanner unit does not close 175 copying on both sides of the paper 30 on letterhead 30 photos 30 copying different paper sizes 30 copying from selected tray 30 copying multiple pages onto a single sheet 31 creating a shortcut copy 31 creating bookmarks 16 creating folders for bookmarks 17 creating shortcut email 32 fax destination 47 FTP address 49 crooked print 160 D date and time fax settings 47 deactivating the WiFi network 123 dealer contacting 177 default speaker volume adjusting 121 Defective flash detected 143 deleting contacts 18 deleting groups 18 different paper sizes, copying 30 digital subscriber line (DSL) fax setup 39 Index 189 digital telephone service fax setup 41 distinctive ring service, fax enabling 46 documents scanning to a fax server 50 documents, printing from a computer 25 DSL filter 39 E editing contacts 18 editing groups 18 emission notices 179, 187 enabling the USB port 142 enabling WiFi Direct 122 encrypting printer hard disk 119 enlarging copies 31 envelope seals when printing 144 envelopes loading 22 environmental settings 130 erasing printer memory 118 erasing hard disk memory 118 erasing printer memory 119 Ethernet cable 11 Ethernet port 11 email server setting up 32 email shortcut creating 32 emailing using a shortcut number 32 using the address book 32 using the printer 32 F factory default settings restoring 119 FAQ about color printing 168 fax configuring the SMTP server 33 forwarding 48 holding 48 setting the schedule to send 47 fax darkness adjusting 48 fax destination shortcut creating 47 fax log viewing 48 fax resolution changing 48 fax setup country or regionspecific 43 digital telephone service 41 DSL connection 39 standard telephone line connection 34 VoIP 40 fax speaker configuring the settings 121 fax troubleshooting cannot receive faxes 172 cannot send faxes 172 cannot send or receive faxes 170 poor print quality 173 faxing setting the date and time 47 flash drive printing from 26 scanning to 49 font sample list printing 29 forms printing 25 Forms and Favorites setting up 15 FTP address creating shortcut 49 FTP server, scanning to using the control panel 49 G Google Cloud Print using 25 groups adding 18 deleting 18 editing 18 H hard disk memory erasing 118 held jobs 28 printing 28 Hibernate mode configuring 130 holding faxes 48 home screen customizing 15 home screen icons displaying 15 using 13 horizontal dark lines 163 horizontal white lines 166 humidity around the printer 181 I icons on the home screen showing 15 indicator light understanding the status 13 installing the printer software 14 J jam, clearing behind door E 134 multipurpose feeder 134 trays 133 jammed pages are not reprinted 147 jams avoiding 131 locating jam areas 132 locations 132 jams, clearing in the duplex unit 136 in the fuser 136 job prints from the wrong tray 151 job prints on the wrong paper 151 junk faxes blocking 48 L letterhead copying on 30 line filter 39 linking trays 23 loading card stock 22 envelopes 22 multipurpose feeder 22 loading trays 20 locating the security slot 118 Index 190 M making copies 30 manual color correction 168 menu 802.1x 103 About this Printer 62 Accessibility 56 Confidential Print Setup 113 Configuration Menu 57 Copy Defaults 74 Custom Scan Sizes 73 Default Login Methods 109 Device 116 Disk Encryption 114 EcoMode 53 Erase Temporary Data Files 114 Ethernet 99 Email Defaults 83 Email Setup 82 Fax 116 Fax Mode 78 Fax Server Setup 81 Fax Setup 78 Flash Drive Print 95 Flash Drive Scan 92 FTP Defaults 88 Google Cloud Print 106 Help 117 HTML 70 HTTP/FTP Settings 104 Image 71 IPSec 102 Job Accounting 66 Layout 63 Local Accounts 109 Login Restrictions 113 LPD Configuration 104 Manage Permissions 108 Media Types 74 Menu Settings Page 115 Miscellaneous 115 Network 117 Network Overview 97 Notifications 54 Out of Service Erase 61 PCL 69 PDF 68 PostScript 68 Power Management 56 Preferences 52 Print 116 Quality 65 Remote Operator Panel 54 Restore Factory Defaults 57 Restrict external network access 106 Schedule USB Devices 110 Security Audit Log 110 Setup 64 Shortcuts 116 SNMP 102 Solutions LDAP Settings 115 TCP/IP 100 ThinPrint 105 Tray Configuration 72 Troubleshooting 117 Universal Setup 72 USB 105 Visible Home Screen Icons 62 Web Link Setup 88 Wireless 97 WiFi Direct 107 XPS 67 menu map 51 Menu Settings Page printing 14 mobile device printing from 25, 26 modifying color output 168 moving the printer 9, 129 multipurpose feeder loading 22 N noise emission levels 179 nonvolatile memory erasing 118 NonPrinter Manufacturer supply 143 nonvolatile memory 119 Not enough free space in flash memory for resources 143 notices 179, 180, 181, 182, 187 O ordering supplies waste toner bottle 125 ordering toner cartridges 125 P paper Universal size setting 20 paper jam behind door E 134 paper jam clearing standard bin 135 paper jam in door A 136 paper jam in the multipurpose feeder 134 paper jam in the standard bin 135 paper jam in trays 133 paper jam, clearing automatic document feeder 134 multipurpose feeder 134 trays 133 paper jams avoiding 131 paper jams, clearing in the duplex unit 136 in the fuser 136 paper size setting 20 paper type setting 20 partial copies of documents or photos 174 parts status checking 125 personal identification number method 122 phone splitter 40 photos, copying 30 placing separator sheets between copies copying 31 poor copy quality 174 poor fax print quality 173 power button light understanding the status 13 power cord socket 11 power save modes configuring 130 print appears tinted 170 print job canceling from the computer 29 canceling from the printer control panel 29 print jobs not printed 150 print quality cleaning the scanner 123 Print Quality Test Pages 117 print quality troubleshooting blank pages 153 Index 191 crooked print 160 dark print 153 ghost images on prints 155 gray or colored background 156 horizontal dark lines 163 horizontal white lines 166 light print 157 missing colors 159 mottled print and dots 159 paper curl 145 print appears tinted 170 repeating print defects 167 skewed print 160 solid color or black images 161 text or images cut off 161 toner easily rubs off 162 uneven print density 163 vertical dark lines 164 vertical white lines 167 white pages 153 print troubleshooting collated printing does not work 144 confidential and other held documents do not print 148 envelope seals when printing 144 incorrect margins 156 jammed pages are not reprinted 147 job prints from the wrong tray 151 job prints on the wrong paper 151 paper frequently jams 147 print jobs do not print 150 slow printing 149 tray linking does not work 146 unable to read flash drive 142 printer basic model 10 fully configured 10 minimum clearances 9 moving 9 selecting a location 9 shipping 130 printer configurations 10 printer display adjusting the brightness 130 printer hard disk encrypting 119 printer hard disk memory 119 printer is not responding 152 printer memory erasing 118 printer menus 51 printer messages Defective flash detected 143 NonPrinter Manufacturer supply 143 Not enough free space in flash memory for resources 143 Replace cartridge, printer region mismatch 143 Scanner maintenance required, use ADF Kit 144 Unformatted flash detected 143 printer ports 11 printer settings restoring factory default 119 printer software installing 14 printer status 13 printer wireless network connecting the mobile device to 122 printing font sample list 29 from a computer 25 from a flash drive 26 from a mobile device 25, 26 from an Android device 25 Menu Settings Page 14 using Google Cloud Print 25 using WiFi Direct 26 printing a font sample list 29 printing a network setup page 142 printing confidential and other held jobs 28 printing forms 25 printing from a computer 25 printing from a flash drive 26 Push Button method 122 R received fax forwarding 48 received faxes holding 48 reducing copies 31 repeat print jobs 28 printing 28 repeating print defects 167 Replace cartridge, printer region mismatch 143 replacing the waste toner bottle 128 replacing toner cartridge 126 reserve print jobs printing 28 RJ11 adapter 43 S safety information 7, 8 saving paper 31 saving toner 31 Scan Center setting up 16 scan job not successful 175 Scan to Computer setting up 50 scan troubleshooting cannot scan from a computer 173 partial copies of documents or photos 174 poor copy quality 174 scanner does not respond 176 scanning freezes the computer 175 scanning takes too long 175 scanner cleaning 123 Scanner maintenance required, use ADF Kit 144 scanner unit does not close 175 scanning to an FTP server 49 scanning to a computer 50 scanning to a fax server 50 scanning to a flash drive 49 scanning to an FTP server using the control panel 49 scheduling a fax 47 securing printer memory 119 security slot locating 118 selecting a location for the printer 9 sending a fax using the computer 47 using the control panel 47 sending an email 32 setting the paper size 20 Index 192 setting the paper type 20 setting the Universal paper size 20 setting up fax country or regionspecific 43 digital telephone service 41 DSL connection 39 standard telephone line connection 34 VoIP connection 40 shipping the printer 130 Shortcut Center using 16 shortcut, creating email 32 fax destination 47 FTP address 49 shortcut, creating a copy 31 skewed print 160 Sleep mode configuring 130 slow printing 149 SMTP server for email configuring 32 SMTP server for fax configuring 33 solid color or black images 161 sorting multiple copies 31 statement of volatility 119 storing print jobs 28 supplies conserving 130 supplies status checking 125 supplies, ordering toner cartridges 125 waste toner bottle 125 supply notifications configuring 125 supported file types 27 supported flash drives 27 T temperature around the printer 181 text or images cut off 161 toner cartridge replacing 126 toner cartridges ordering 125 toner darkness adjusting 168 toner easily rubs off 162 tray linking does not work 146 trays loading 20 troubleshooting cannot open Embedded Web Server 141 FAQ about color printing 168 printer is not responding 152 troubleshooting, copy partial copies of documents or photos 174 poor copy quality 174 scanner does not respond 176 troubleshooting, print collated printing does not work 144 confidential and other held documents do not print 148 envelope seals when printing 144 incorrect margins 156 jammed pages are not reprinted 147 job prints from the wrong tray 151 job prints on the wrong paper 151 paper frequently jams 147 print jobs do not print 150 slow printing 149 troubleshooting, print quality blank pages 153 crooked print 160 dark print 153 ghost images on prints 155 gray or colored background 156 horizontal dark lines 163 horizontal white lines 166 light print 157 missing colors 159 mottled print and dots 159 paper curl 145 repeating print defects 167 skewed print 160 solid color or black images 161 uneven print density 163 vertical dark lines 164 vertical white lines 167 white pages 153 troubleshooting, scan partial copies of documents or photos 174 poor copy quality 174 scan job not successful 175 scanner does not respond 176 scanner unit does not close 175 twosided copying 30 U unable to read flash drive troubleshooting, print 142 uneven print density 163 Unformatted flash detected 143 Universal paper size setting 20 unlinking trays 23 USB cable 11 USB port 11 enabling 142 using the ADF copying 30 using the control panel 12 using the home screen 13 using the scanner glass copying 30 V verify print jobs 28 printing 28 vertical dark lines 164 viewing a fax log 48 voice mail setting up 34 voice over Internet Protocol (VoIP) fax setup 40 VoIP adapter 40 volatile memory 119 erasing 118 W waste toner bottle ordering 125 replacing 128 wireless network connecting the printer to 121 WiFi Protected Setup 122 wireless networking 121 Index 193 WiFi Direct 122 printing from a mobile device 26 WiFi network deactivating 123 WiFi Protected Setup wireless network 122Acrobat Distiller 11.0 (Windows)