Anker USB-C Hub
At a Glance
Illustration of the Anker USB-C Hub, showing its compact design and the placement of its ports. The hub features a built-in USB-C cable extending from one end. On the top surface, there are numbered indicators pointing to ports. On the front/side, there are several ports labeled with numbers: 1. Integrated USB-C Cable, 2. USB-C PD-IN Port, 3. SD/microSD Card Slot, 4. HDMI Port, 5. USB-C Data Port, 6. USB 3.0 Port (x2).
Port Specifications
| No. | Port Type | Description |
|---|---|---|
| 1 | Integrated USB-C Cable | 21cm. Connect a 100W Power Delivery charger (not included) to enable pass-through charging up to 85W to a laptop. |
| 2 | USB-C PD-IN Port | This USB-C PD-IN port is exclusively for charging and does not support data transfer or video output for devices like hard drives, headphones, speakers, or monitors. The USB-C PD port supports charging up to 85W for your laptop, plus an additional 15W to power the hub. For optimal 85W charging, a 100W PD charger and cable (not included) are required. |
| 3 | SD/microSD Card Slot | Insert an SD or microSD card. Supports maximum transfer speed of 104MB/s and storage capacity up to 2TB. |
| 4 | HDMI Port | Supports resolutions up to 4K@30Hz. |
| 5 | USB-C Data Port | Provides fast data transfer up to 5Gbps. Note: This USB-C port is intended for data transfer only and does not support charging or media playback. |
| 6 | USB 3.0 Port (x2) | Provides fast data transfer up to 5Gbps. |
Hub Specifications
| Data Transfer Speed | 5Gbps |
| Supported Systems | Windows 10 / 8 / 7 / Vista / XP, Mac OS X 10.2 (and newer), Linux |
| Supported Host Devices | Windows PCs and MacBooks that support USB-C with DP Alt Mode and Power Delivery, as well as USB4 and Thunderbolt 3/4/5 ports. |
Using Your Hub
1. Connect to Your Laptop
Connect to your laptop's USB-C port. Ensure the USB-C port supports Power Delivery (for charging) and DP Alt Mode (for HDMI output).
Illustration showing the Anker USB-C Hub connected to a laptop via its integrated USB-C cable. A lightning bolt icon ⚡ indicates power delivery.
2. Charge Your Laptop via the Hub
To charge your laptop through this hub, connect a PD wall charger (not included) to the USB-C PD-IN port using a USB-C cable (not included). Since the hub consumes 15W for its operation, it is recommended to use a PD charger that provides at least 15W more than your laptop's original charger.
Illustration showing the Anker USB-C Hub connected to a laptop. A separate wall charger is connected to the hub's USB-C PD-IN port, powering both the hub and the laptop.
3. Connect Peripherals
Illustration depicting various peripherals being connected to the Anker USB-C Hub: an HDMI cable, a Micro SD card, and an SD card.
Troubleshooting
Video Output Problem
- Confirm if your laptop's USB-C port supports DP Alt Mode (display output). Check your laptop's user manual, contact the seller, or visit the manufacturer's website for confirmation.
- Update your laptop's graphics driver to see if it resolves the issue.
- Test the device with another laptop that features a USB-C port supporting DP Alt Mode.
- Try using a different HDMI cable or monitor, and reduce the resolution or refresh rate to see if that resolves the problem.
- Disconnect the hub from your laptop and unplug all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub to see if that resolves the problem.
Functionality Problem
- Disconnect the hub from your laptop and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub to see if that resolves the problem.
- Test the device with a different laptop to see if the problem persists.
- Verify that your peripheral devices function normally without the hub.
- Try using a different USB device to check if it works correctly in the ports.
Charging Problem
The USB-C PD port on this hub supports charging up to 85W when connected to a 100W PD charger and a USB-C to USB-C cable, as the hub itself requires 15W for operation. If you use a 30W charger, the hub consumes 15W, leaving insufficient power to charge your laptop.
Additionally, this USB-C hub does not support Samsung's PPS (Programmable Power Supply) fast charging protocol. Therefore, Samsung devices connected to this hub will charge at normal speeds, which is normal when using non-PPS compatible accessories with Samsung devices requiring this specific technology.
Troubleshooting Steps (Continued)
Charging Issues
- Verify the output of the wall charger connected to the hub's USB-C PD input port.
- Check if your laptop charges directly from the charger without using the hub.
- Try using the hub with another wall charger and a USB-C to USB-C cable that both support 100W PD charging, to determine if the problem continues.
- Test the hub with a different laptop to see if the charging problem is specific to one device.
- Disconnect the hub from your laptop and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub to see if that resolves the problem.
SD/microSD Card Problem
- Disconnect the hub from your laptop and all connected devices for at least 5 minutes. Restart your laptop and reconnect the hub to see if that resolves the problem.
- Check if the SD card has the write-protect switch enabled; if so, disable it by sliding the switch to the unlocked position.
- Try with a different device or a different SD card.
- Ensure the card is inserted fully.
Frequently Asked Questions (FAQ)
Q1: Will this hub work with any laptop? How can I ensure my laptop is compatible with this hub?
This hub is compatible with laptops that feature a USB-C port supporting Thunderbolt 4, USB4, DisplayPort Alternate Mode, and Power Delivery. To verify your laptop's USB-C port capabilities, check its user manual or contact the manufacturer. If your USB-C port does not support DisplayPort Alt Mode, you will not receive video output. If it does not support Power Delivery, the hub will function for video and data but will not charge your laptop.
Q2: Why does the hub feel warm?
It is normal for the hub to feel warm during charging or high-speed data transfer. This heat is within the hub's normal operating limits. To prevent excessive heat, do not place objects on the hub or cover it.
Q3: Do I need to install any drivers to use this hub?
No, this hub is plug-and-play. No software or driver installation is required.
Q4: Do I need to use a 100W PD wall charger to charge my laptop through this hub?
The required power adapter depends on your laptop's charging needs. The hub supports a maximum input of 100W and consumes 15W for operation, with the remaining power available for charging your laptop. For optimal charging:
- A laptop requiring 85W should use a 100W PD charger and a 100W cable (15W for the hub + 85W for the laptop).
- A laptop requiring 65W should use an 80W PD charger and an 80W cable (15W for the hub + 65W for the laptop).
Ensure that both the charger and the cable meet the power specifications for efficient charging.
SN Location
The serial number (SN) is located on the back of the hub.
