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Cisco IP Phone Firmware Migration Guide

This document provides detailed instructions for converting Cisco IP Phones, specifically the 7800 and 8800 Series, between Enterprise firmware and Multiplatform (MPP) firmware. This process is essential for organizations looking to leverage third-party call control systems or Cisco Webex Calling with their existing Cisco IP phone hardware.

The guide covers various migration methods, including UCM-based manual migration and the use of the Cloud Upgrader. It also addresses important aspects such as license acquisition, eligibility checks, and potential issues that may arise during the conversion process.

For users new to this process, Cisco offers resources and support to ensure a smooth transition. Explore the detailed steps and appendices for comprehensive guidance on firmware migration.

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