Foreword
Thanks for your purchase of this X2T-N wireless flash trigger. This wireless flash trigger is suitable for using Nikon cameras to control Godox flashes with X system, e.g., camera flash, outdoor flash, and studio flash. It can also control Nikon original speedlight with the coordination of X1R-N receiver. Featuring multi-channel triggering, stable signal transmission, and sensitive reaction, it gives photographers unparalleled flexibility and control over their strobist setups. The flash trigger applies to hotshoe-mounted Nikon series cameras, as well as cameras with PC sync sockets.
With the X2T-N wireless flash trigger, high-speed synchronization is available for most camera flashes in the market that support i-TTL. The max flash synchronization speed is up to 1/8000s *.
*: 1/8000s is achievable when the camera has a max camera shutter speed of 1/8000s.
Warning
- ⚠️ Do not disassemble. Should repairs become necessary, this product must be sent to an authorized maintenance center.
- ⚠️ Always keep this product dry. Do not use in rain or in damp conditions.
- ⚠️ Keep out of reach of children.
- ⚠️ Do not use the flash unit in the presence of flammable gas. In certain circumstances, please pay attention to the relevant warnings.
- ⚠️ Do not leave or store the product if the ambient temperature reads over 50℃.
- ⚠️ Turn off the flash trigger immediately in the event of malfunction.
Observe precautions when handling batteries
- Use only batteries listed in this manual. Do not use old and new batteries or batteries of different types at the same time.
- Read and follow all warnings and instructions provided by the manufacturer.
- Batteries cannot be short-circuited or disassembled.
- Do not put batteries into a fire or apply direct heat to them.
- Do not attempt to insert batteries upside down or backwards.
- Batteries are prone to leakage when fully discharged. To avoid damage to the product, be sure to remove batteries when the product is not used for a long time or when batteries run out of charge.
- Should liquid from the batteries come into contact with skin or clothing, rinse immediately with fresh water.
Names of Parts
Body
The body of the X2T-N features several key components:
- Hot Shoe Speedlight Connection: For mounting on camera hot shoes.
- Mode Selection/Locking Button: Used to select modes and lock settings.
- Menu Button: Accesses menus and custom functions.
- Modeling Lamp Control: Controls the modeling lamp.
- ALL Settings Selection/All Selection: For selecting all groups or settings.
- Hot Shoe Camera Connection: Connects to the camera's hot shoe.
- AF Assist Beam Switch: Controls the AF assist beam (ON/OFF).
- Power Switch: Turns the device ON or OFF.
- AF-assist Lamp: Provides focus assistance.
- Battery Compartment: Holds the batteries.
- Group Buttons (A, B, C, D, E): Select specific groups for flash control.
- TEST/Shutter Button: Fires the flash or acts as a shutter release.
- Type-C USB Port: For firmware upgrades.
- 3.5mm Sync Cord Jack: For wired connections.
- Status Indicator Lamp: Shows status (Green: Trigger + Focus, Red: Trigger + Shutter).
- Select Dial: Used for adjusting values and navigating menus.
Note: All buttons have backlighting, which is convenient for usage in dark environments.
LCD Panel
The LCD panel displays various settings:
- Channel (32 channels)
- Camera Connection
- Modeling Lamp Master Control
- High-Speed/Rear Curtain Sync
- Sound (Beeper)
- Battery Level Indication
- Group
- Mode
- Power
- ZOOM Value
- Version
Battery
AA alkaline batteries are recommended.
Installing Batteries
Slide the battery compartment lid and insert two AA batteries separately.
Battery Indication
Check the battery level on the LCD panel:
| Battery Level Indication | Meaning |
|---|---|
| 3 grids | Full |
| 2 grids | Middle |
| 1 grid | Low |
| Blank grid | Low battery, please replace it. |
| Blinking | < 2.5V. The battery level is going to be used out immediately (please replace new batteries, as low power leads to no flash or flash missing in case of long distance). |
The battery indication only refers to AA alkaline batteries. As the voltage of Ni-MH battery tends to be low, please do not refer to this chart.
Setting the Flash Trigger
Power Switch
Slide the Power Switch to ON. The device is on and the status indicator lamp will not reveal. Note: To avoid power consumption, turn off the transmitter when not in use.
Automatically Enter Power Saving Mode
- The system will automatically enter standby mode after 60 seconds of inactivity. The LCD panel displays will disappear.
- Press any button to wake up. If the flash trigger is attached to the camera's hot shoe, half-pressing the camera shutter can also wake the system up.
Note: To disable power saving mode, press the [Menu] button to enter C.Fn custom settings and set STBY to OFF.
Power Switch of AF Assist Beam
Slide the AF-assist beam switch to ON to enable the AF lighting. When the camera cannot focus, the AF assist beam will turn on; when the camera can focus, it will turn off.
Channel Setting
- Short press the [Menu] button and choose CH to set the channel value.
- Turn the select dial to choose the appropriate channel. The channel value will be confirmed after exiting the menu.
- This flash trigger contains 32 channels (1 to 32). Set the transmitter and the receiver to the same channel before usage.
Wireless ID Settings
Change wireless channels and wireless ID to avoid interference. Triggering only occurs when the wireless IDs and channels of the master and slave units are set to the same.
Press the [Menu] button to enter C.Fn ID. Press the [Set] button to choose OFF channel expansion shutdown, and then choose any figure from 01 to 99.
Note: This function can only be used when slave units have wireless ID settings functions. If they do not have this function, please set the ID to OFF.
Mode Setting
- After pressing a group button to select a group, press the [Mode] button. The current group's mode will change in the order of TTL/M/--.
- In normal situations, press the [Mode] button to switch the multi-group mode to MULTI mode. Press the group selection button and then press the [Mode] button to set the MULTI mode to ON or OFF.
Note: Only groups A/B/C can be set to TTL mode; the rest two groups can only be set to M/-- mode.
Output Value Settings (in M mode)
- Press the group button to choose the group, turn the select dial, and the power output value will change from Min to 1/1 in 0.3 stop increments. Press the [Set] button to confirm the setting.
- Press the [All] button to choose all groups' power output value. Turn the select dial, and all groups' power output value will change from Min to 1/1 in 0.3 stop increments. Press the [All] button again to confirm the setting.
Note: Min. refers to the minimum value that can be set in M or Multi mode. For most camera flashes, the minimum output value is 1/128 and cannot be set to 1/256. However, the value can change to 1/256 when used in combination with Godox strong power flashes (e.g., AD600).
Flash Exposure Compensation Settings (in TTL mode)
Press the group button to choose the group, turn the select dial, and the FEC value will change from -3 to +3 in 0.3 stop increments. Press the [Set] button to confirm the setting.
Multi Flash Settings (Output Value, Times and Frequency)
- In multi flash mode, TTL and M icons are not displayed.
- The three lines displayed are power output value, Hz (flash frequency), and Times (flash times).
- Press the [Set] button and turn the Select Dial to change the power output value from Min. to 1/4 in integer stops.
- Press the [Set] button again and choose Hz to change flash frequency. Turn the select dial to change the setting value.
- Press the [Set] button again and choose Times to change flash times. Turn the select dial to change the setting value.
- Once all amounts are set, or during any value setting, short press the [Set] button to exit the setting status.
- In the multi flash setting submenu, short press the [Mode] button to return to the main menu when no values are blinking.
Note: Flash times are restricted by flash output value and flash frequency. The times cannot surpass the upper value permitted by the system. The times transmitted to the receiver end are real flash times, which are also related to the camera's shutter setting.
Modeling Lamp Settings
- Long press the [Menu] button for 2 seconds to control the ON/OFF of the modeling lamp.
ZOOM Value Settings
Short press the [Menu] button to enter the ZOOM menu. Short press the [Set] button and turn the select dial; the ZOOM value will change from AUTO/24 to 200. Choose the desired value and return to the main menu.
Note: The flash's ZOOM should be set to Auto (A) mode before responding.
Shutter Sync Settings
- High-speed sync: Short press the [Menu] button to enter the SYNC menu. Choose the high-speed sync icon ⚡, which will be displayed on the LCD panel.
- Second-curtain sync: Press the REAR button on Nikon cameras, and turn the main command dial until REAR is displayed on the panel. Then, set the camera shutter.
Buzz Settings
Press the [Menu] button to enter C.Fn BEEP and press the [Set] button. Choose ON to turn on the BEEP, or OFF to turn it off. Press the [Menu] button again to return to the main menu.
Sync Socket Settings
- Press the [Menu] button to enter C.Fn SYNC and press the [Set] button to choose IN or OUT. Press the [Menu] button again to return to the main menu.
- When choosing IN, this sync socket will enable X2T-N to trigger flashes.
- When choosing OUT, this sync socket will send trigger signals to trigger other remote controls and flashes.
SHOOT Function Settings
Press the [Menu] button to enter C.Fn SHOOT. Press the [Set] button to choose one-shoot or multi-shoots, and press the [Menu] button again to return to the main menu.
- One-shoot: When shooting, choose one-shoot. In M and Multi modes, the master unit only sends triggering signals to the slave unit, which is suitable for one-person photography for power saving.
- Multi-shoots: When shooting, choose multi-shoots. The master unit will send parameters and triggering signals to the slave unit, which is suitable for multi-person photography. However, this function consumes power quickly.
- APP: Only send triggering signals when the camera is shooting (control flash parameters via smartphone APP).
C.Fn: Setting Custom Functions
The following table lists the available and unavailable custom functions:
| Custom Function | Setting Signs | Settings and Description |
|---|---|---|
| SYNC setting | SYNC | Shutter sync: Front curtain, High speed |
| Bluetooth status setting | BLUE.T. | OFF: Off, ON: On |
| Beeper | BEEP | ON: On, OFF: Off |
| ZOOM setting | ZOOM | 24, AUTO/24-200 |
| Scan the spare channel | SCAN | OFF: Off, START: Start to find the spare channel |
| Channel setting | CH | 01-32 |
| Wireless ID | ID | 01-99 (The old version flashes cannot use this function temporarily) |
| Sync cord jack | PC SYNC | IN: Trigger X2T-N to fire flash, OUT: Output signal to trigger other remote control and flash |
| Delay setting | DELAY | OFF: Off, 0.1ms-9.9ms: Set the firing delay in high-speed sync |
| SHOOT | One-shoot | Only send triggering signals in M & Multi mode when camera is shooting |
| All-shoot | Send parameters and triggering signal when camera is shooting (suitable for multi-person photography) | |
| APP | Only send triggering signal when camera is shooting (control flash parameters via smartphone APP) | |
| Triggering distance | DIST | 0-30m: 0-30m triggering, 1-100m: 1-100m triggering |
| STEP | Power output value | 1/128(0.3), 1/256(0.3), 1/128(0.1), 1/256(0.1), 3.0(0.1), 2.0(0.1) |
| GROUP | Group | 5 (A-E): 5 groups (A/B/C/D/E), 3 (A-C): 3 groups (A/B/C) |
| STBY | Sleep | 60sec: 60 seconds, 30min: 30 minutes, 60min: 60 minutes, OFF: -- |
| LIGHT | Backlighting time | 12sec: Auto off in 12 seconds, OFF: Always off, ON: Always lighting |
| LCD | Contrast ratio of LCD panel | -3-+3: The contrast ratio can be set as integral number from -3 to +3 |
Using the Flash Trigger
1. As a Wireless Camera Flash Trigger
Example: TT685N
- Turn off the camera and mount the transmitter on the camera's hot shoe. Then, power on the flash trigger and the camera.
- Short press the [Menu] button to set channel, group, mode, and parameters (refer to "Setting the Flash Trigger").
- Turn on the camera flash, press the ⚡ wireless setting button and the ? wireless icon and ? slave unit icon will be displayed on the LCD panel. Press the [CH] button to set the same channel to the flash trigger, and press the [Gr] button to set the same group to the flash trigger. (Note: please refer to the relevant instruction manual when setting camera flashes of other models).
- Press the camera shutter to trigger, and the status lamp of the flash trigger turns red synchronously.
2. As a Wireless Outdoor Flash Trigger
Example: AD600B
- Turn off the camera and mount the transmitter on the camera's hot shoe. Then, power on the flash trigger and the camera.
- Short press the [Menu] button to set channel, group, mode, and parameters (refer to "Setting the Flash Trigger").
- Power on the outdoor flash and press the ⚡ wireless setting button and the ? wireless icon will be displayed on the LCD panel. Long press the [GR/CH] button to set the same channel to the flash trigger, and short press the [GR/CH] button to set the same group to the flash trigger. (Note: please refer to the relevant instruction manual when setting outdoor flashes of other models).
- Press the camera shutter to trigger, and the status lamp of the flash trigger turns red synchronously.
3. As a Wireless Original Flash Trigger
Use Hot Shoe Speedlight Connection to Trigger
- Attach Nikon speedlight to the flash trigger's Hot Shoe Speedlight Connection. For normal use, Nikon speedlight can only be set to i-TTL/M/RPT mode.
- Example: SB910
- Turn off the camera and mount the transmitter on the camera's hot shoe. Then, power on the flash trigger and the camera.
- Short press the [Menu] button to set channel, group, mode, and parameters (refer to "Setting the Flash Trigger").
- Attach the original flash to the X1R-N receiver. Press the [CH] button on the receiver to set the same channel to the flash trigger, and press the [Gr] button to set the same group to the flash trigger. (Note: please refer to the relevant instruction manual when setting original camera flashes).
- Press the camera shutter to trigger. The status lamp of the camera flash and the flash trigger both turn red synchronously.
Note: Parameters of speedlight on the Hot Shoe Speedlight Connection cannot be adjusted by the camera flash.
Note: Nikon speedlight must always be set to i-TTL auto mode, regardless of the flash trigger's mode.
4. As a Wireless Studio Flash Trigger
Example: GS400II
- Turn off the camera and mount the transmitter on the camera's hot shoe. Then, power on the flash trigger and the camera.
- Short press the [Menu] button to set channel, group, mode, and parameters (refer to "Setting the Flash Trigger").
- Connect the studio flash to a power source and power it on. Simultaneously press the [GR/CH] button and the [S1/S2] button, and the ? wireless icon will be displayed on the LCD panel. Long press the [GR/CH] button to set the same channel to the flash trigger, and short press the [GR/CH] button to set the same group to the flash trigger. (Note: please refer to the relevant instruction manual when setting studio flashes of other models).
- Press the camera shutter to trigger. The status lamp of the camera flash and the flash trigger both turn red synchronously.
Note: As the studio flash's minimum output value is 1/32, the output value of the flash trigger should be set to or over 1/32. As the studio flash does not have TTL and stroboscopic functions, the flash trigger should be set to M mode for triggering.
5. As a Wireless Shutter Release Trigger
Operation method:
- Turn off the camera. Use a camera remote cable, inserting one end into the camera's shutter socket and the other end into the shutter release port of X1R-N to connect. Power on the camera and the receiver.
- Short press the [Menu] button to set channel, group, mode, and parameters (refer to "Setting the Flash Trigger").
- Press the receiver's [CH] button to set the same channel to the flash trigger, and press the [Gr] button to set the same group to the flash trigger.
- Half press the ◖ button to focus and full press the [TEST] button to shoot. Release the button until the status lamp turns red.
6. As a Flash Trigger with 3.5mm Sync Cord Jack
Operation method:
- The connection method refers to the contents of "As a Wireless Studio Flash Trigger" and "As a Wireless Shutter Release".
- Set the transmitter end's sync cord jack as an output port. Operation: press the [Menu] button on the transmitter end to enter C.Fn settings. Then, set PC SYNC to OUT mode.
- Press the shutter normally, and flashes will be controlled by the sync cord jack's signal.
7. Connect to Smartphone through Bluetooth
Using method:
- Short press the [Menu] Button to enter BLUE.T. to open Bluetooth. The Bluetooth ID will be displayed under ON.
- Search "Godox Photo" in the iPhone's APP Store and download the APP. Or install the APP by scanning the QR Code with your smartphone.
- Open the APP and choose "GodoxPhoto".
- Connect the transmitter to the responded Bluetooth ID and enter the password to match (the initial password is "000000").
- Full match and return to the APP main interface.
- When the Bluetooth function is started, the Bluetooth icon will be displayed on the transmitter's panel.
- Set the channels of the slave flash and the transmitter to the same. Parameters such as slave flash mode, power value, modeling lamp, and beep can be controlled via the smartphone APP.
- Use the smartphone APP for shooting after setting all parameters.
Note: When successfully connected the flash trigger and smartphone APP, the auto sleep of the flash trigger can be set to 30 min.
Compatible Smartphone Models
This flash trigger can be used on the following Smartphone models:
| iPhone 6S | iPhone 6S Plus | iPhone 7 Plus | iPhone 7 | iPhone 8 Plus |
| iPhone 8 | iPhone 6 Plus | iPhone 6 | iPhone X | |
| HUAWEI P9 | HUAWEI P10 | HUAWEI P10 Plus | HUAWEI Mate 9 Pro | |
| HUAWEI Mate 9 | HUAWEI Mate 10 Pro | HUAWEI Mate 10 | ||
| HUAWEI P20 | HUAWEI P20 Pro | |||
| Samsung galaxy S8 | Samsung galaxy Note8 | Samsung galaxy S9 |
1. This table only lists tested Smartphone models, not all Smartphones. For compatibility with other Smartphone models, a self-test is recommended.
2. Rights to modify this table are retained.
Compatible Flash Models
Compatible Flash Models
| Transmitter | Receiver | Flash | Note |
|---|---|---|---|
| X2T-N | -- | AD600 series/AD400 series/AD360II series AD200 series/V860II series/V850II V350N/TT685 series/TT600/TT350N QuickerII series/QTII/SK II series DP II series/GSII |
|
| X1R-N | SB910/SB800/SB5000/SB900 V860N |
As there are so many camera flashes in the market which are compatible with Nikon speedlight, we do not test one by one. | The flashes with Godox wireless USB port Can only be triggered |
| XTR-16 | AD360/AR400 Quicker series/SK series/DP series/ GT/GS series/Smart flash series |
||
| XTR-16S | V860N V850 |
Note: The range of support functions are those owned by both X2T-N and the flash.
The relationship of XT wireless system and X2 wireless system:
| CH01 | CH02 | CH03 | CH04 | CH05 | CH06 | CH07 | CH08 | |
|---|---|---|---|---|---|---|---|---|
| XT-16 (Code Switch) | ON | ON | ON | ON | ON | ON | ON | ON |
| X2 (Display Screen) | CH01 | CH02 | CH03 | CH04 | CH05 | CH06 | CH07 | CH08 |
| CH09 | CH10 | CH11 | CH12 | CH13 | CH14 | CH15 | CH16 | |
|---|---|---|---|---|---|---|---|---|
| XT-16 (Code Switch) | ON | ON | ON | ON | ON | ON | ON | ON |
| X2 (Display Screen) | CH09 | CH10 | CH11 | CH12 | CH13 | CH14 | CH15 | CH16 |
Compatible Camera Models
This flash trigger can be used on the following Nikon series camera models:
| Df | D4S | D850 | D610 | D600 | D800 | D810A |
| D750 | D810 | D500 | D800E | D700 | D300S | |
| D7500 | D7200 | D7100 | D7000 | D5600 | D5500 | D5300 |
| D5200 | D5100 | D5000 | D3400 | D3300 | D3200 | D3100 |
| D3000 | D90 | D200 | D100 | D80 | ||
| Z7 |
1. This table only lists tested camera models, not all Nikon series cameras. For compatibility with other camera models, a self-test is recommended.
2. Rights to modify this table are retained.
Technical Data
| Model | X2T-N |
|---|---|
| Compatible cameras | Nikon cameras (i-TTL autoflash) Support for cameras that have PC sync socket. |
| Compatible smartphone (sync flash in M mode) | iPhone, Huawei, Samsung (see compatible smartphone models for details) |
| Power supply | 2*AA batteries |
| Flash Exposure Control | TTL autoflash, i-TTL |
| Manual flash | Yes |
| Stroboscopic flash | Yes |
| Function | High-speed sync |
| Flash exposure compensation | Yes, ±3 stops in 1/3 stop increments |
| Flash exposure lock | Yes |
| Focus assist | Yes |
| Modeling lamp | Yes |
| Beeper | Yes |
| Wireless shutter | Control the beeper by the flash trigger. The receiver end can control the camera shooting through the 3.5mm sync cord jack. |
| ZOOM setting | Adjust the ZOOM value by the transmitter. |
| Firmware upgrade | Upgrade through the Type-C USB port. |
| Memory function | Settings will be stored 2 seconds after last operation and recover after a restart. |
| Model | X2T-N |
|---|---|
| Wireless Flash Transmission range (approx.) | 0-100m |
| Built-in wireless | 2.4G |
| BT Frequency Range | 2402.0-2480.0MHz |
| Max. Transmitting Power | 5dbm |
| Modulation mode | MSK |
| Channel | 32 |
| Wireless ID | 01-99 |
| Group | 5 |
| Other Display | Large LCD panel, backlighting ON or OFF |
| Dimension/Weight | 72x70x58mm/90g |
| 2.4G Wireless Frequency Range | 2413.0MHz-2465.0MHz |
| Max. Transmitting Power of 2.4G Wireless | 5dbm |
Restore Factory Settings
Hold the [Mode] button and power the flash trigger on; all parameters will restore to factory settings.
Firmware Upgrade
This flash trigger supports firmware upgrade through the Type-C USB port. Update information will be released on the official website.
USB connection line is not included. As the USB port is a Type-C USB socket, please use a Type-C USB connection line.
For firmware upgrade, the Godox G3 software is required. Please download and install the "Godox G3 firmware upgrade software" before upgrading, then choose the related firmware file.
Attentions
- Unable to trigger flash or camera shutter: Ensure batteries are installed correctly and the Power Switch is ON. Check if the transmitter and receiver are set to the same channel, if the hotshoe mount or connection cable is well connected, or if flash triggers are set to the correct mode.
- Camera shoots but does not focus: Check if the camera or lens focus mode is set to MF. If so, set it to AF.
- Signal disturbance or shooting interference: Change to a different channel on the device.
- Operating distance limited or flash missing: Check if batteries are exhausted. If so, change them.
The Reason & Solution of Not Triggering in Godox 2.4G Wireless
- Disturbed by the 2.4G signal in outer environment (e.g., wireless base station, 2.4G wifi router, Bluetooth, etc.): Adjust the channel CH setting on the flash trigger (add 10+ channels) and use a channel that is not disturbed. Alternatively, turn off other 2.4G equipment in use.
- Ensure the flash has finished its recycle or caught up with continuous shooting speed (flash ready indicator is lit) and is not under overheat protection or other abnormal situation: Downgrade the flash power output. If the flash is in TTL mode, try changing it to M mode (a preflash is needed in TTL mode).
- Check the distance between the flash trigger and the flash: If the distance is too close or not, please turn on the "close distance wireless mode" on the flash trigger (for distances <0.5m). Please set the C.Fn-DIST to 0-30m.
- Check if the flash trigger and receiver end equipment have low battery: Please replace the batteries (1.5V disposable alkaline batteries are recommended for the flash trigger).
Caring for Flash Trigger
- Avoid sudden drops. The device may fail to work after strong shocks, impacts, or excess stress.
- Keep dry. The product is not water-proof. Malfunction, rust, and corrosion may occur and go beyond repair if soaked in water or exposed to high humidity.
- Avoid sudden temperature changes. Condensation can occur if there are sudden temperature changes, such as when taking the transceiver from a warmer building to the outside in winter. Please put the transceiver in a handbag or plastic bag beforehand.
- Keep away from strong magnetic fields. Strong static or magnetic fields produced by devices such as radio transmitters can lead to malfunction.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.
Warranty
Dear customers, as this warranty card is an important certificate to apply for our maintenance service, please fill in the following form in coordination with the seller and safekeep it. Thank you!
Product Information
| Model: | |
| Product Code Number: |
Customer Information
| Name: | |
| Contact Number: | |
| Address: | |
| Date of Sale: |
Seller Information
| Name: | |
| Contact Number: | |
| Address: |
Note: This form shall be sealed by the seller.
Applicable Products
This document applies to the products listed on the Product Maintenance Information (see below for further information). Other products or accessories (e.g., promotional items, giveaways, and additional accessories attached, etc.) are not included in this warranty scope.
Warranty Period
The warranty period of products and accessories is implemented according to the relevant Product Maintenance Information. The warranty period is calculated from the day (purchase date) when the product is bought for the first time. The purchase date is considered as the date registered on the warranty card when buying the product.
How to Get the Maintenance Service
If maintenance service is needed, you can directly contact the product distributor or authorized service institutions. You can also contact the Godox after-sale service call, and they will offer you service. When applying for maintenance service, you should provide a valid warranty card. If you cannot provide a valid warranty card, Godox may offer maintenance service once confirmed that the product or accessory is involved in the maintenance scope, but this shall not be considered an obligation.
Inapplicable Cases
The guarantee and service offered by this document are not applicable in the following cases:
- The product or accessory has expired its warranty period.
- Breakage or damage caused by inappropriate usage, maintenance, or preservation, such as improper packing, improper usage, improper plugging in/out of external equipment, falling off or squeezing by external force, contacting or exposing to improper temperature, solvent, acid, base, flooding, and damp environments, etc.
- Breakage or damage caused by non-authorized institutions or staff during installation, maintenance, alternation, addition, and detachment.
- The original identifying information of the product or accessory is modified, alternated, or removed.
- No valid warranty card.
- Breakage or damage caused by using illegally authorized, nonstandard, or non-public released software.
- Breakage or damage caused by force majeure or accident.
- Breakage or damage that could not be attributed to the product itself.
Once any of these situations occur, you should seek solutions from the related responsible parties, and Godox assumes no responsibility. Damage caused by parts, accessories, and software beyond the warranty period or scope is not included in the maintenance scope. Normal discoloration, abrasion, and consumption are not considered breakage within the maintenance scope.
Maintenance and Service Support Information
The warranty period and service types of products are implemented according to the following Product Maintenance Information:
| Product Type Name | Maintenance Period (month) | Warranty Service Type |
|---|---|---|
| Parts | ||
| Circuit Board | 12 | Customer sends the product to designated site |
| Battery | 3 | |
| Other Items (Flash tube, modeling lamp, lamp body, lamp cover, locking device, package, etc.) | 12 | |
| Electrical parts (e.g., battery charger, power cord, sync cable, etc.) | No | Without warranty |
Godox After-sale Service Call: 0755-29609320-8062








