Sloan Optima EBF-415 / ETF-410 Parts & Accessories

Parts & Accessories

This document details parts and accessories for the Sloan Optima EBF-415 (battery powered) and ETF-410 (hardwired) deck mount sensor activated lavatory faucets.

Spout Assembly

Illustration of the EBF-415/ETF-410 spout assembly and its mounting components.

Trimplate Options

Diagrams show different trim plate options for the faucet base.

Sprayhead Options

Visuals illustrate different sprayhead flow rate options.

Below Deck Assemblies

* Note: Some parts and accessories must be ordered separately. Not shown in diagrams.

Images display various below-deck assemblies, including control boxes (with and without turbine), solenoids, battery packs, filter assemblies, power supply units, and connection cables.

Troubleshooting Instructions

Instructions for Optima Sensor Activated Lavatory Faucets with the new Optima Control Boxes and the Sloan Connect Smartphone App.

Note: To automatically check battery strength, troubleshoot, diagnose, and report faucet issues with a wireless device, use the Sloan SmartPhone APP. The APP is available free-of-charge at the Apple iPhone APP store for iOS devices or the Google Play APP store for Android devices. For more information about the APP and its capabilities please visit www.Sloan.com.

Faucet Troubleshooting Guide

LED Indicator Light in the IR (infrared) Sensor is Red

Issue: The LED indicator light in the IR (infrared) sensor is red.

Possible Cause: Battery power is low.

Solution: Install four (4) new AA sized alkaline batteries. Check that the orientation of each battery matches the positive (+) and negative (-) symbols shown in the bottom of the battery compartment. Re-attach battery compartment to control module. A green LED should illuminate. If the green LED does not illuminate, remove the battery compartment for 10 seconds and return it into place.

Faucet Does Not Function

Possible Cause A: Batteries not installed or are exhausted.

Solution A: Install four (4) AA sized alkaline batteries. Check that the orientation of each battery matches the positive (+) and negative (-) symbols shown in the bottom of the battery compartment. Reattach battery compartment to control module. A green LED should illuminate. If the green LED does not illuminate, remove the battery compartment for 10 seconds and return it into place.

Possible Cause B: Power Cable not installed (Hardwire models).

Solution B: Install power cable and check connection.

Possible Cause C: Sensor Cable not installed.

Solution C: Install sensor cable and check connection. Confirm connection guide markings are aligned.

Possible Cause D: Sensor range is set too short and is not detecting the target.

Solution D: Increase sensor detection range.

Sensor is Activated but Faucet Does Not Deliver Water

Possible Cause A: Faucet has initiated its adaptive sensing calibration program.

Solution A: Wait 60 seconds before activating faucet.

Possible Cause B: Solenoid Cable not connected.

Solution B: Check solenoid cable connection. Confirm connection guide markings are aligned.

Sensor Range Requires Manual Adjustment

Sensor Range is measured in units from 1 to 5, with 1 being closest to the faucet and 5 being farthest from the faucet. The factory default Sensor Range is 3.

To Determine Current Sensor Range: Press the red "Sensor" button on the upper right hand corner of the Optima Control Box for 1 second. Five seconds after pressing the button, the green LED beside it will blink to indicate the Sensor Range setting (e.g., if it is set at 2, the green LED will blink 2 times).

To Adjust Sensor Range: Press and hold the red "Sensor" button for three seconds and release once the green LED comes on to indicate that you are in Sensor Range adjustment mode. Then press the "Sensor" button one second at a time for however many times you wish to increase the range. For example, if the Sensor Range is set at 2 and you wish to increase it to 4, press the "Sensor" button two times for one second each time. To decrease the Sensor Range, follow the same procedure to enter into Sensor Range adjustment mode, and then press the "Sensor" button one second at a time. The button is designed to go up to 5 units and then back down to 1 unit. For example, if the Sensor Range is set at 4 and you wish to decrease it to 2, press the "Sensor" button three times for one second each time.

To Confirm Changes: Wait 5 seconds and then press the red "Sensor" button on the upper right hand corner of the Optima Control Box for 1 second. Five seconds after pressing the button, the green LED beside it will blink to indicate the Sensor Range setting (e.g., if it is now set at 2, the green LED will blink 2 times).

Solenoid Produces an Audible “CLICK” When an Object is Placed in the Detection Zone of the Sensor but NO Water Flows

Possible Cause A: Water supply to faucet is not open.

Solution A: Open supply stop(s).

Possible Cause B: Inlet fitting filter is clogged.

Solution B: Remove, clean, and reinsert. Replace with EBF1004 solenoid filter kit if necessary.

Possible Cause C: Aerator or spray head is clogged.

Solution C: Remove, clean, and reinsert.