User Manual for ELEGOO models including: Neptune X, Neptune X 3D Printer, 3D Printer, Printer

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ELEGOO Neptune X FDM 3D Printer Support Files – ELEGOO Official


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Neptune X User Guide (EN)
User Manual for Neptune X 3D Printer

Thank you for choosing ELEGOO product!
For your convenience, please read this instruction manual carefully before use, the cautions and tips in this manual can help you better avoid incorrect installation and use. For questions or problems not covered in this manual, please contact us at this email address: 3dp@elegoo.com. ELEGOO team is always ready to provide you with quality service. To give you a better experience of our products, you can also gain knowledge of the operation of the equipment in the following ways 1.The instruction manual: you can find the user manual and assembly tutorial in the USB flash drive. 2.ELEGOO official website: www.elegoo.com You can go to our official website to find the relevant operating instructions for the machine and contact information.

Cautions
1. Do not place the printer in vibrating or other unstable environments, as the shaking of the machine will affect the print quality. 2. Do not touch the nozzle and heatbed when the printer is working to prevent high-temperature scald and personal injury. 3. After printing, please take advantage of the residual temperature of the nozzle and clean the filaments on the nozzle with the help of tools. Do not touch the nozzle directly with your hands during cleaning to avoid scald. 4. Please do product maintenance frequently, and regularly clean the printer body with a dry cloth to wipe away dust and sticky print material under the situation of power off. 5. 3D printers contain high-speed moving parts, so be careful not to get your hands caught. 6. Children must be supervised by adults when using the machine to avoid personal injury. 7. In case of emergency, please cut off the power directly.

Contents
Machine Parameters ---------------------------------------------------- 1 Machine Structure Diagram -------------------------------------------- 2 Packing List ---------------------------------------------------------------- 3 Machine Installation ------------------------------------------------------ 4 Operation Screen Introduction ---------------------------------------- 8 Platform Leveling --------------------------------------------------------- 11 Model Test ------------------------------------------------------------------ 13 Software Installation ----------------------------------------------------- 14 Online Print ---------------------------------------------------------------- 16 Troubleshooting Guide ------------------------------------------------- 18 Circuit wiring -------------------------------------------------------------- 19

Machine Parameters

Print Parameters

Software Parameters

Print PrincipleFDMFused Deposition Modeling

Slicer SoftwareCura

Build Volume220X220X300(mm³)

Input FormatSTLOBJ

Print Precision±0.1mm

Output FormatGcode

Nozzle Diameter0.4mm

Connection TypeUSB flash driveUSB Wire

Print Speed30~180mm/s60mm/s is recommanded Power Supply Parameters

Temperature Parameters
Ambient Enviroment Temperature5°C~40°C Maximum Temperature of Nozzle260°C Maximum Temperature of Hotbed100°C

Power Input100-120V/200-240V Power Output24V
Physical Parameters
Machine Dimensions620X473X507 Machine Weight10.5kg

1

Y-axis stepper
Extruder stepper
Z-axis stepper

Z-axis limit switch

Machine Structure Diagram

PTFE tube X-axis slave kit
Nozzle kit
Y-axis slave kit Build Platform

X-axis limit Y-axis limit

switch

switch

X-axis stepper
leveling nut
Filament tube
power socket

Power Switch

Touch screen USB Interface

Filament

holder

2

01 03 06

Spanner

Packing List

HM5*2512pcs

PM4*164pcs

02

HM4*205pcs

HM4*86pcs

Tools

04

05

ELEGOO Neptune X 3D Printer

07

08

09

3

Machine Installation
you can find the assembly video in the USB flash drive

The 4 aluminum

extrusions are

the same. The

05

end with a hole

should be

positioned

upwards and

facing outwards.

02
HM5*258pcs

HM5*254pcs
As shown in the figure, first unscrew the screw, then rotate the adjusting block 180° and then fix it.
Once the adjusting block has been correctly installed as shown, then turn the nut to tighten the timing belt.
01
4

If the pulley is loose you can adjust the metal eccentric spacer here.
PM4*164pcs

04
When installing, fix the screws in the corresponding holes in turn, and then tighten them in turn, which can effectively prevent the screw holes from being misaligned.
HM4*205pcs
5

03

06

HM4*86pcs

08 09

6

Y Z
E

X

Y

X

Fdileatmecetnotr
Please adjust the voltage to match the local voltage before use.
Z

FAN 1 FAN 2 TH1
TB NHozezalet

FAN 1 FAN 2 TH1 TB Nozzle Heat

7

Operation Screen Introduction

Main Menu
ToolClick to enter the tool interface, the machine can be tested to preheating, leveling, moving, extruding, etc. SettingsClick to enter the settings interface to set the language and fan or query the firmware version as required. PrintingClick to enter the printing interface, select the print file, and then start printing.

Tool Interface

PreheatClick to enter the preheat interface, select Extrusion or HeatBed and set

the temperature to start heating. (You can switch to HeatBed by clicking Extrusion)

MoveClick to move the X-axis, Y-axis, and Z-axis manually.

HomeSet all axes back to the zero position or select one of the axes and set it to the zero

position.

ExtrudeFirst heat the nozzle, set the length of the filaments, and then check if the nozzle is

discharging properly by clicking Inand Out.

LevelingLeveling five points, fine-tune the distance between the nozzle and the platform

by leveling nut under the heatbed when the nozzle is moving to the position of each point.

FilchangeThe filaments can be replaced by clicking Filchange.

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Operation Screen Introduction
Settings Interface
FanControl side fan operation. AboutCheck the firmware version. LanguageClick to change languages: Japanese, German, English, Russian, Spanish, French,Italian, Chinese. MotoroffTurn off the stepper that is running or free a locked stepper. ContinueContinue printing at a certain layer position of the model.
Printing Interface
FileSelect the model file and comfirm to start printing. Up Arrow/Down Arrow: Page up and page down. Crooked ArrowBack to the main menu.
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Description of Special Function
Continue l This function allows you to resume printing if you want to continue printing after the model
has been interrupted by a misoperation. l First click Tool-Home, observe if the model will collide by setting the X/Y/Z axis to
zero in sequence. (If a collision occurs, turn off the power immediately, this function cannot be used.) l Then click Back-Move, move the Z-axis to the height of model interruption, then move the X/Y axis again, and move the nozzle to the top of the model. Observe whether the nozzle is level with the model section or there is a gap of about 0.1mm. (The print head should not be lower than the height of the model interruption position, or model collision will occur during printing.). l Finally, select Settings on the menu, click Continue, and then select the model file you want to continue printing. l Wait for the temperature of the nozzle and heatbed to reach the preset temperature, in the meanwhile, start to read the previous printing information up to the height of the interrupted printing position, then the X and Y axes will back to zero one after another, and then it will start printing.
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ContinueIf you want to continue printing because of a sudden power outage or accidentally turn off the power of the machine, this function does not need to be set manually. When the printer is reconnected to the power supply and turned on, just click resume to continue. Filaments DetectionThis function is designed to effectively prevent the model from being scrapped after running out of filaments during the printing process by alerting the user that filaments need to be replaced before the model can be printed again.
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Platform Leveling
l In the process of printing, we need to level the platform in order to make the base of the model stick to the build platform and not falling off.
l The best distance between the nozzle and the platform is 0.1mm0.2mm, and you need to prepare an A4 paper to assist in leveling.
1.First, make sure that all the cables are connected, and then turn on the printer. 2. ClickToolin the main menu to enter the tool interface and then clickLeveling. 3. Place a piece of A4 paper between the nozzle and the platform. Click the leveling point, and the nozzle will move to each point of the platform accordingly. Adjust the leveling nut under the platform. (Loosen the nut clockwise, then the platform will rise; otherwise, the platform will fall). 4. Make sure the nozzle and A4 paper just touch, the paper can move smoothly and there is friction force when moving the paper. 5. Level the point 2, 3, 4 and 5 in the same way. l After the leveling is completed, the distance between the platform
and the nozzle must be verified (1-2 times) according to the above steps        to avoid scratching the platform plate.

A4 paper
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Supplymentary Introduction of Leveling
Special Case 1
When the machine returns to zero, the nozzle is far lower than the platform. (Even if the four leveling nuts below the platform are tightened, the nozzle is still pressing against the platform.) When the machine returns to zero, the nozzle is far higher than the platform. (Even if the four leveling nuts below the platform are loosened, the nozzle is still a certain distance from the platform.) SolutionAdjust the limit screw of Z axis to a suitable position.
Special Case 2
 The backboard of X axis is pre-adjusted before shipped out but during transportion it might get loose. If you find the printing head shaking or loose please use the open-end wrench to fasten the hexagonal isolation spacer until it moves smoothly without any wobble.
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Model Test

Extrusion inspection
1) Push the filaments to the bottom of the print head. 2) ClickTool- Extrude , and then click In, the nozzle temperature will be automatically heated to 200°C. 3) After the nozzle is preheated to 200°C, click [In], and the filaments can be spun out normally from the nozzle. The speed of extrusion can be selected as low, medium or high. 4) Please clean off the extruded filaments from the nozzle before printing.

Start printing
1Connect the USB flash drive with printer. 2) Click Printing on the main menu and select the model file. 3) When the nozzle and the heatbed reach the preset temperature, the X, Y, Z axis will return to zero, and then start printing.
Tips When printing the test model, please observe the printing situation of the first layer. If the situation of A and C appears in the first layer, it proves that the five-point leveling is not well adjusted, so it is necessary to fine-tune the leveling nut under the platform or reset the platform. If the situation of B appears in the first layer, it proves that a good printing distance has been reached between the nozzle and the platform, and printing can be continued.

The nozzle distance to the platform is too close, so the leveling nut under the platform needs to be tightened to fine-tune or re-level.
A

The distance between the nozzle and the platform is moderate, extruding the right amount of filaments, and evenly adhering to the platform.
B

The nozzle is too far away from the platform, and the adhesion is not good, which may easily cause the model to leave the platform during the printing process, so it needs to be releveled.
C
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Software Installation
TipsCopy the data in the U drive to the computer for preservation.
Our slice software is modified form Cura open source slice software, in order to better match with our company's machines for printing and meet the needs of our customers. The software installation steps are as follows Open the USB flash drive and navigate to the below file \ Software and Software Drivers folder \ ELEGOO Software folder \ Double-click the ELEGOO-Cura-4.7.0-win64 application to install it. Follow the prompts in the installation process to the next step. Finally, select the corresponding model of our company as shown below to complete the settings.
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Instructions for Use
Import model Move Zoom Rotate Mirror image Model setting Support structure interception
Preview image function

Other operation tips
 Scroll the middle mouse wheel to zoom the viewpoint, and hold down the middle wheel to move the platform position.
 Press and hold the right mouse button to move the mouse to change the viewpoint.
 Click the right mouse button will bring up a pop-up selection.
Model settingWhen printing multiple models, you can configure individual slice settings for the specified model.
Support sturcture interceptionYou can set the intercept region on the model so that the set region does not generate support structure.
Preview image function: Gcode files saved in TFT file format can use to preview the model image in the selection file on the printer, which can identify the printed file more visually.
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Online Print
l Connect the printer and computer with USB cable, double-click to open the slicing software, select the corresponding model and then click on the monitor, if the interface shows a blank then it proves that the connection is not successful, you need to install the driver.
l The driver installation method is as follows: Open the USB flash drive and navigate to the below file \ Software and Software Driver Folder \ Software Driver Folder \ CH340G USB Driver Folder \ Doubleclick the [DRVSETUP64] file to run it and click to install it. (As shown in the picture below.) Please note that this driver software has no virus, so please feel free to install it. If your antivirus software determines that it is a virus, you can close your antivirus software for a while and then continue to install the driver software.
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l After the driver installation is complete, reconnect the USB cable, open the ELEGOO slicing software, and then click on the monitor, if it display the printer model and other information, the computer has been successfully connected.
l After importing the model, set the print temperature, layer thickness and other relevant information, and then click on the slice, select the USB online printing.
l The power cannot be cut off and the computer cannot go into screensaver or hibernation mode when connected to printing via USB cable to prevent data transfer failure.
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Troubleshooting Guide
A stepper of the X/Y/Z axis is not moving or making a noise when zeroed
 The stepper cable is loose. Please recheck the wiring connection.  The corresponding limit switch does not trigger properly, please check whether there is any interference in the movement of the corresponding shaft and whether the limit switch wire is loose.
Nozzle kit extrude anomaly
 Check that the extruder stepper cable is not loose.  Check whether the set screw of the extruder gear is locked to the motor shaft.  The heat dissipation of nozzle kit is not enough, make sure that the nozzle kit's cooling fan is working properly.  For clogged nozzles, try briefly heating the nozzle to 230°C and squeezing the filaments by hand to remove the clog, or use a fine needle to unclog the nozzle while it is warming up.
Model does not stick to the platform or warpage
 The key to whether the model can stick to the platform is the filaments are attached to the platform when printing the first layer. When printing the first layer, if the distance between the nozzle and the platform is more than 0.2mm, it will seriously reduce the model's attachment to the platform, so it needs to be adjusted.  Set up the build platform attachment in Cura, and select the attachment type Brim, which will help to enlarge the attachment surface and prevent warping and other problems.
Model misalignment
 The travel speed or print speed is too fast. Please try to reduce the speed.  The belt of X/Y axis is too loose or synchronizer pulley is not securely tight.  Drive current is too low.
Severe wire drawing
 Insufficient retraction distance, set the retraction distance larger when slicing  If the retraction speed is too slow, set the retraction speed higher when slicing.  When slicing, tick the box "Z Hop When Retracted" and set the "Z Hop height" to about 0.25mm.  Print temperature is too high, which causes the filaments to become sticky.

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Circuit wiring
Laser fan
Laser signal Model fan
Main board fan/print head fan Heating head interface Heatbed interface

Power interface


X axis Y axis stepper stepper

Z axis E axis E1 axis stepper stepper stepper

USB Interface

X- axis limit switch Y- axis limit switch Z- axis limit switch
Filament detector BL -TOUCH
Heatbed thermosensitive

Heating head thermosensitive

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Date of purchase

Printer

Fault description


After-sales service registration card 
Place of purchase

S/N


Contact 
Address 

Phone number 

ELEGOO websitewww.elegoo.com



References

WPS 演示