Installation Guide for tedee models including: TLV1.0, TLV1.1, Smart Door Lock Built in Battery

PDF Installation Guide

quick start with tedee lock. Tedee lock is a smart door lock that can be fitted to GERDA modular cylinder or any other euro-profile cylinder using a special adapter. Tedee smart lock allows you to unlock the...


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20210325 TLV1.0 EN Rev-28-web
tedee lock TLV1.0 and TLV1.1

Read installation guide and user manual and learn how to use your device in a safe and proper manner.

tedee lock | page 1

table of contents
 table of contents  quick start with tedee lock  safety information
 safety guidelines / warnings  charging and maintenance guidelines/warnings  set of items ­ what's in the box?  activation code  setup - 3 easy steps  step 1: install tedee lock  step 2: download tedee app, create new account, and log in  step 3: use tedee app to activate and calibrate your tedee lock  charging tedee lock  deinstallation of tedee lock  factory reset  additional and technical information  technical specifications  radio frequency  micro USB Cable  power supply, battery and charging  software  LED signals  legal / environmental notes  warranty  technical support  your activation code
page 2 | tedee lock

Page 2 Page 3 Page 4 Page 4 Page 5 Page 7 Page 8 Page 9 Page 9 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 17 Page 18 Page 18 Page 19 Page 19 Page 20 Page 22 Page 22 Page 23 Page 24

quick start with tedee lock

Tedee lock is a smart door lock that can be fitted to GERDA modular cylinder or any other euro-profile cylinder using a special adapter.
Tedee smart lock allows you to unlock the door, share access, and check all activities remotely.
This booklet will give you an overview of the basic features of tedee lock and will help you walk through the setup in three easy steps.

tedee lock setup - go to page 9
3 easy steps




INSTALL tedee lock

GET tedee app

your lock
tedee lock | page 3

safety information
WARNING: Read all safety guidelines and warnings. Failure to follow the guidelines and warnings may result in electric shock, fire, and / or serious injury.
safety guidelines / warnings
Do not
 Do not open, modify or disassemble your device.  Do not self-service any part of the device.  Do not immerse device in any liquid or expose it to moisture.  Do not use the device near extreme heat source or open fire.  Do not use the device in an environment of a high humidity or dust levels, as well as pollution
degree II.  Do not insert any conductive objects in device openings and gaps.  The device should not be used by children without adult supervision.  The device cannot be used as the only mean of access control to rooms or premises that require
increased access control.
 If repairs are required, please contact tedee technical support.  Use only power supply devices provided or recommended by tedee.  Read the installation guide and learn how to start working with your device, how to add
it to your tedee app and how to pair it with other tedee devices. You can also follow the link:
Moving parts
 The device contains moving parts. When operating the device remotely, it is not recommended to keep your hands on the housing.

page 4 | tedee lock

Other information
 This device is safe to use under normal and reasonably foreseeable misuse operating code of conduct. If you notice any signs of errors or hardware malfunction, contact tedee technical support for help. In such case this device should be returned to tedee for necessary repairs under the warranty conditions. Any changes or modifications to the device's hardware or software which are not approved, recommended, or provided by tedee may void your warranty.

charging and maintenance guidelines/warnings

Battery - please read all precautions before use

 Your product is powered by a rechargeable LiPo battery.

 LiPo Batteries used in this product may present risk of fire or chemical burn if mistreated.

 LiPo Batteries may explode if damaged.

 Hot or cold environment may reduce the capacity and lifetime of the battery.

 A fully charged battery will lose its charge over time when left unused.

 For the best performance, the battery needs to be charged at least every 3 months.

 Do not dispose as household waste or in a fire as they may explode.

 If, for any reason, the battery is damaged and the electrolyte (liquid leakage from the device) is

leaking, exposure to the substance must be kept to a minimum and:

If swallowed, rinse your mouth and seek medical advice as soon as possible.

In case of contact with skin, wash with plenty of water. If skin irritation or rash occurs,

consult a doctor.

In case of contact with eyes, carefully rinse eyes with water for several minutes. Contact

a doctor.

 Do not leave devices with LiPo battery unattended during charging.

 Avoid direct contact with a leaky/damaged battery. This is particularly true if liquid leaking from

the device occurs. Avoid contact with liquid, ensure airflow in the room, and report the fault to

tedee's customer service department for further safe handling.

 Do not insert any conductive objects in device openings and gap ­ it may cause short-circuits.

 Dispose of batteries according to your local regulations. Please recycle when possible.

 Information about the battery level is available in the tedee app. Do not leave a fully charged

battery connected to a charger - overcharging may shorten its lifetime.

tedee lock | page 5

 Neither Tedee Sp. z o.o. nor our retailers assume any liability for failures to comply with these warnings and safety guidelines. By purchasing this device, the buyer assumes all risks associated with LiPo batteries. If you do not agree with these conditions, return the device immediately before use.
 Batteries in tedee lock are not interchangeable. Do not remove or replace the battery in your device. Any attempt to do so is risky and may result in product damage and / or injury.
 Additional instructions for professional facilities dealing with battery and accumulator recycling: (1) in order to remove the battery, remove the cover with tedee logo from the front side of tedee lock, (2) using a T6 screwdriver remove the two mounting screws, (3) pry and remove the PCB, (4 ) using a soldering iron, warm up both pads to release the motor wires connected to the PCB, (5) after desoldering, you can disconnect the PCB from the motor, (6) you can now manually remove the battery.
Charging and maintenance
 Charge your device only with the provided approved accessories designated for this product.  Use only sources that comply with the manufacturer's specifications and have the safety approv-
als required in your country.  Disconnect the product from the power supply before cleaning. It shall be wiped with a dry cloth
only.  While unplugging the power cord or any accessory, grasp and pull out the plug, not the cord
itself. Never use a damaged cable.  Do not attempt to disassemble the cable as this may expose you to electric shock.  Tightness grade
The tedee lock features IP20 protection class.

page 6 | tedee lock

set of items ­ what's in the box?

tedee lock



2 7





1. Activation code 2. Cylinder shaft
mounting hole 3. Mounting screw

4. Activation code (QR) 5. Adapter mounting
holes (optional)

6. LED 7. Allen key hole

8. The button 9. Micro USB charging

Micro USB cable with magnetic adapter

Allen key

11 10
10. USB connector 11. Magnetic micro USB adapter

12 12. Allen key (size 2)
tedee lock | page 7

activation code

Location of the unique activation code (AC) of your tedee lock

Activation code (AC) of your tedee lock is printed on:
 last page of this installation guide (1)  rear side of your device (2)
While adding your device to tedee app you can either:
 scan the QR Code  type in AC manually (14 characters)

Helpful tip Before fitting tedee lock to the cylinder, take a photo of your activation code and keep it.




ATION CODE: 184800aab

page 8 | tedee lock

setup - 3 easy steps

step 1: install tedee lock


Align tedee lock with the shaft of the cylinder and push it forward. IMPORTANT: the mounting screw that extands from the lock mounting hole must fit into the groove on the cylinder shaft.

minimum 3mm

push forward

Note: Do not start tedee lock installation before the lock cylinder is installed in the door lock. Make sure that the cylinder sticks out at least 3mm from the lock escutcheon (from the inside of your apartment).

tedee lock | page 9




Note: double check if tedee lock rear wheel is fully adjusted and clutches the cylinder. The lock is fitted correctly if the wheel remains in a fixed position when you rotate the lock manually.

2 Fix tedee lock tightly on the cylinder using the Allen key.


rotate clockwise

Note: to fix your tedee lock on the cylinder, keep rotating the key until it stops (at least two full turns).

page 10 | tedee lock

3 Turn on the lock.

final check
Hold the button pressed for two seconds

4 Check light signal (LED).



Note: after the RED-BLUE-GREEN-WHITE sequential light signal your tedee lock is ready to be added and calibrated in the app.

tedee lock | page 11

step 2: download tedee app, create new account, and log in
(skip this step if you already have an account)

1 Download tedee application.

2 Create an account and log in.


WELCOME Create new



6.0 or higher

11.2 or higher

Internet and Internet and

Connection Bluetooth® 4.0 Bluetooth® 4.0

or higher

or higher

page 12 | tedee lock

The registration page will open

step 3: use tedee app to activate and calibrate your tedee lock


Enable Internet connection, Bluetooth®, and location on your


2 Log into tedee application and select `Add new device' option from the menu.



Your Account Add new device


LOCATION 3 Select `Add device' in the lock section.

4 Provide activation code (AC) of your tedee lock.



Add device

select: Scan QR code Type activation code manually

Note: after scanning the QR code or typing in the AC manually follow instructions in the application.

tedee lock | page 13

charging tedee lock
1 Plug the micro USB magnetic adapter into tedee lock charging port and connect the cable.

2 Plug the USB cable to a power supply.
 Power bank  PC / laptop

page 14 | tedee lock

deinstallation of tedee lock

Rotate the key counter-clockwise.


2 Pull the lock off.


Note: in order to deinstall tedee lock: first use an Allen key to loosen the screw (three full turns counter-clockwise), and then pull it off to detach from the cylinder.

tedee lock | page 15

factory reset
 remove tedee lock from the cylinder and set it in the vertical position (button up)  press and hold the button until the LED lights up  release the button  after releasing the button, tedee lock will confirm the factory reset with three quick red flashes  tedee lock will restart (it may take up to one minute)


Note: Remember to set tedee lock in a vertical position (button up). page 16 | tedee lock

additional and technical information

technical specifications
tedee lock


TLV1.0, TLV1.1

3000 mAh Power supply LiPo battery


ca. 196g

Dimensions  45mm x 55mm

Bluetooth® communication

BLE 5.0 2,4GHz

Applies to: TLV1.0 and TLV1.1

Operating 10-40°C temperature (indoor only)

Operating humidity

maximum 65%


Poland, EU


TLS 1.3

Can be paired with

tedee bridge

Can be installed on

Euro-profile cylinders

Recommended: GERDA SLR modular cylinder

Production batch number

Additional information: The production batch number of your device is the first eight characters of the "Device Serial Number (S/N)" visible on the label on the package and the label on the device itself. For example, the production batch number of the device with the "Device Serial Number (S/N)" 10101010-000001 is 10101010.

Marking of color The color variant of the product is marked with a letter at the end of the model


name, on the label and on the product rating plate. For example, a device with model

TLV1.0 in color variant A is marked as "TLV1.0A".

tedee lock | page 17

radio frequency
Tedee lock TLV1.0 is equipped with Bluetooth® BLE 5.0 2,4GHz radio interface. Bluetooth® interface is used in communication between tedee lock, tedee bridge, and smartphones.

radio frequency


Frequency range:

Applies to models:

Bluetooth® BLE 5.0 2,4GHz from 2.4GHz to 2.483GHz TLV1.0, TLV1.1

micro USB Cable

Product Micro USB Cable


ca. 30g


1.5m or 2.0m

page 18 | tedee lock

power supply, battery and charging
The lock is equipped with a non-replaceable LiPo 3000mAh battery. It can be recharged using a micro USB cable connected to a power source such as a powerbank or laptop. Battery life and charging time may vary depending on use, type of power supply and environmental conditions. A preview of the battery charge status is shown directly in the tedee application. The tedee application notifies you when the battery is fully charged, after which it is recommended to disconnect the device from the power source. To prolong the life of the battery, it is not recommended to use it in temperatures beyond 10-40°C range. It is recommended to charge the battery every three months if the lock is not used regularly.
The current software version is visible in the tedee application: device / settings / general / software version.
Tedee lock software can be updated in two ways: automatically or manually. Automatic updates are only available when the lock is connected to tedee bridge which is connected to the Internet via local Wi-Fi network.
If the lock is not connected to tedee bridge, you may update the software manually using tedee application: device settings / general / firmware version.
Please report any problems with the application that may occur during use (such as login errors or application hangs) to tedee technical support by email at, at or by phone at (+48) 884 088 011 Monday to Friday during business hours from 8:00 to 16:00 (CET).

tedee lock | page 19

LED signals

Meaning (action)

LED (color)



Signal (type)
Flashing (fast )

Additional information
LED flashes after turning on the device. It confirms initialization process and system check-up completion.


Red ­ Blue -


Green ­ White (sequential)

LED flashes after successful initialization of the device. It confirms that your tedee lock is ready to use.




Green LED is turned on while unlocking. (OFF if the battery level is low)

Device shutdown



Red LED turned on during the locking phase. (OFF if the battery level is low)

LED flashes red when tedee lock is jammed and

needs attention. Please check if your device


5 flashes

is calibrated correctly ­ if the problem persists,

contact tedee support team.

LED flashes after 5 seconds of pressing the button


Pulsating light and keeps pulsating until the device is shut down.

It confirms the shutdown process.

Factory reset

The LED blinks with three quick red flashes when


Pulsating light the button is released. This confirms that the

factory settings have been restored.

page 20 | tedee lock

Low battery


Battery charging


Delayed locking


3 flashes x 3 times

LED flashes when battery drops below 15%. The flashing appears after every locking / unlocking operation.
Your tedee lock requires charging.


LED shines blue and then fades out after 10 seconds.


LED flashes fast after pressing and holding the button for at least 1 second (and no longer than
5 seconds). Available only if delayed locking option is ON in tedee app.






LED flashes blue during the calibration phase.

Flashing (fast /slow)

Please contact tedee support team.

tedee lock | page 21

legal / environmental notes
EU Declaration of Conformity Tedee Sp. z o.o. hereby declares that the Tedee Lock TLV1.0 radio device is in accordance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet
WEEE / RoHS To prevent potential negative impact on the environment, consult your local laws and regulations for the proper disposal of electronic devices and batteries in your country. Disposal of batteries ­ if your tedee device contains batteries, do not dispose them with regular household waste. Hand them over to the appropriate recycling or collection point. Batteries used in tedee devices do not contain mercury, cadmium, or lead above the levels specified in 2006/66/EC Directive. Disposal of electronics - do not dispose your tedee device with regular household waste. Hand it over to the appropriate recycling or collection point.
Bluetooth® The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Tedee Sp. z o.o. is under licence. Other trademarks and trade names are those of their respective owners.
Google, Android and Google Play are trademarks of Google LLC.
Apple and App Store are trademarks of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Tedee limited hardware warranty - Tedee Sp. z o.o. warrants that tedee devices are free from hardware defects in materials and workmanship for the period of not less than 2 years from the date of the first retail purchase. Tedee Sp. z o.o. does not take responsibility for the misuse of devices (including methods of charging other than described in this booklet), especially if any changes or modifications to the device hardware or software which are not approved, recommended, or provided by tedee, have been undertaken by the user. Full warranty information is available at the following link:

page 22 | tedee lock

technical support
For technical support please contact our support team

(+48) 884 088 011 Mon-Fri 8am ­ 4pm (CET)

Tedee Sp. z o.o. | ul. Altowa 2, 02-386 Warszawa, POLAND |

tedee lock | page 23

your activation code (AC)
Note: the activation code is case-sensitive. When typing it in, please pay attention to capital / small letters.

page 24 | tedee lock



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