THANK YOU
We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this transformer. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs. Thank you for choosing Hampton Bay! WARNING: Risk of Electric Shock. Install power unit 5 feet (1.5 m) or more from a pool, spa, or fountain. Where the power unit is installed (a) indoors within 10 feet (3.0 m) of a pool, spa, or fountain or (b) outdoors, connect power unit to a receptacle protected by a GFCI. WARNING: For outdoor installations use UL Listed Underground low energy circuit cable or SPT-3 or SPT-2W. Failure to use at least 16-gauge minimum cable or install it as directed in these instructions may result in Risk of Fire or Electric Shock. Using large cable will ensure maximum light output. WARNING: Do not use an extension cord, the unit shall be connected to a GFCI protected hooded flush type cover plate receptacle marked "Wet Location". WARNING: Make sure there is no wire insulation under the clamping plate. WARNING: Do not coil the cable around the transformer. WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. IMPORTANT: This landscape light system must be installed in accordance with all local codes and ordinances. If you are experiencing problems, contact a qualified electrician. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. FCC responsible party name: Eaglerise E&E Inc. Address: 320 Constance Dr., Unit 1 Warminster, PA 18974. Telephone number: 267-387-6022. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: The manufacturer warrants this transformer to be free from defects in materials and workmanship for a period of two (2) years from date of purchase. This warranty applies only to the original consumer and only to products used in normal use and service. If this product is found to be defective, the manufacturer's only obligation, and your exclusive remedy, is the repair or replacement of the product at the manufacturer's discretion, provided that the product has not been damaged through misuse, abuse, accident, modifications, alterations, neglect, or mishandling. This warranty shall not apply to any product that is found to have been improperly installed, set-up, or used in any way not in accordance with the instructions supplied with the product. This warranty shall not apply to a failure of the product as a result of an accident, misuse, abuse, negligence, alteration, or faulty installation, or any other failure not relating to faulty material or workmanship. This warranty shall not apply to the finish on any portion of the product, such as surface and/or weathering, as this is considered normal wear and tear. Contact the Customer Service Team at (877)592-5233 or visit HOMEDEPOT.COM/HUBSPACE. Hammer, Wire stripper, Wire cutter, Phillips screwdriver. NOTE: Hardware not shown to actual size. Use caution when splitting to avoid exposing copper wire. Remove 1/2 in. of insulation from both wires and twist the ends. Lay the transformer (A) on a flat, stable surface and open the terminal connector door flap. Insert the landscape wires into the desired channel pair of terminals marked "COM_" & "CH_" with one stripped end into the desired channel marked "COM1" or "COM2" or "COM3" and firmly press down the terminal handle to secure the wire. Next insert the remaining paired stripped wire into the matched paired terminal marked "CH1" or "CH2" or "CH3" and firmly press down the terminal handle to secure the wire. Refer to the Cable Selection Chart to determine which voltage terminal to select "12 V" or "15 V" based on the wire gauge and Fixture wattage. Verify that there are no loose cable strands and tug on the landscape wire to verify that the connections are all secure, and firmly close the flap door. COM1 CH1 COM2 CH2 COM3 CH3 Insert Wire Pull on the wire Mount the transformer (A) directly to a wall surface within 12 in. to 48 in. (0.3 m to 1.2 m) of the ground using the included screws (AA). See the mounting template (B) for the correct spacing of the screws (AA). Drill two holes on the wall using the mounting template (B), insert two wall anchors (BB) into the wall, and insert the screws (AA) into the wall anchors (BB). Hang the transformer (A) onto the screws (AA). Once all fixtures are in place, the cable may be covered with mulch or buried up to 6 in. (15 cm) deep. Leave about 12 in. (30 cm) of cable after the last fixture. This Hubspace device requires a 2.4 GHz Wi-Fi channel. Most routers provide a 2.4 GHz WiFi channel. Scan problem? If the QR code cannot be scanned for some reason, you can enter the code manually. Tap Enter Code and follow the instructions. Connect your device to power and follow the instructions on screen. In the Hubspace app, tap the Hubspace button. Select the Integrations tab, choose your voice assistant and follow the instructions. Your transformer can output 12 V or 15 V and ships with 12 V activated. To change the voltage: The transformer has 3 zones of control that can be turned on or off and scheduled in the Hubspace app. See the app for details. If your transformer detects a system overload it will shut off. Follow these steps to check for possible causes: Check all the low-voltage wiring and light fixtures to make sure they are free of damage and possible short circuits. It is recommended not to attach more than a cumulative 160W (80%) of fixtures to the transformer based on the rating from the packaging. The low-voltage cable can consume up to 20% of the transformer capacity depending on the wire gauge and the total length of wire.Safety Information
Warranty
WHAT IS COVERED
WHAT IS NOT COVERED
Pre-installation
TOOLS REQUIRED
HARDWARE INCLUDED
Part Description Quantity AA 4.8X30 Screw 2 BB Wall Anchor 2 PACKAGE CONTENTS
Part Description Quantity A Transformer 1 B Mounting Template 1 Installation
1 Preparing the cable
2 Connecting the cable to the transformer
3 Placing the fixtures and routing the cable
4 Mounting the transformer
5 Attaching the fixtures
6 Protecting or hiding the cable
Operation
1 Let's Get Started!
2 Verify your network
3 Add a device
4 Set up your voice assistant
5 12V or 15V Voltage Switch
6 3-Zone Control
7 Power Meter
8 System Overload
9 Schedules
Troubleshooting Guide
Problem Possible Cause My Hubspace device is not connecting to WiFi. Make sure your device is connected to a power source.
- Your Internet connection or Wi-Fi network may be down.My device cannot find any Wi-Fi networks. Make sure you have a 2.4 GHz capable Wi-Fi network within range of the device you are trying to add. My device is in a location that does not have Wi-Fi. Can I still use it with the Hubspace app? Yes:
Use the app on a phone with an Internet connection like LTE.
The phone must be within Bluetooth range of your Hubspace device.I cannot find the QR code. Look for it where other stickers are on the product. A copy of the QR code is also included in your device's documentation. The QR code has become damaged. How do I add the device? Under the QR code are numbers. You can enter those in manually instead of scanning the code. How do I reset the device? Remove the device from your account, then add it back. Devices also reset when they transfer to a new account. A device is on another account. How do I transfer it? Scan the QR code and it will transfer to your account. My device is offline for long periods of time. Make sure your Wi-Fi signal strength is sufficient. You may need to move your router, use mesh Wi-Fi, or Wi-Fi extenders. The device is on and I scanned the QR code, but the app cannot connect to it. Turn off Bluetooth on your phone and turn it back on. Then, scan the QR code. Can I scan the same QR code to add multiple products? No. Each product has a unique QR code. All of the lights fail to work. - Verify that the transformer power is on.
- Check for a loose cable connection at the transformer.
- Check if the circuit breaker is OFF.Only some lights work. - Check the connector to make sure the wire barbs have pierced the landscape cable.
- Halogen or incandescent bulbs (if applicable) can be burned out. Use caution as the Bulb can be hot.Cable Selection Chart
12 VOLT
Total Fixture Wattage Cable Length 0-60 Watts 0-50 ft. 51-100 ft. 101-150 ft. 16 AWG 16 AWG 14 AWG 61-120 Watts 16 AWG 14 AWG 12 AWG 121-180 Watts 14 AWG 12 AWG Not Recommended 181-200 Watts 14 AWG 12 AWG Not Recommended 15 VOLT
Total Fixture Wattage Cable Length 0-60 Watts 0-50 ft. 51-100 ft. 101-150 ft. 16 AWG 16 AWG 16 AWG 61-120 Watts 16 AWG 16 AWG 12 AWG 121-180 Watts 14 AWG 14 AWG 12 AWG 181-200 Watts 14 AWG 14 AWG Not Recommended
